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safe mode windows xp stops at kdcom

Question: safe mode windows xp stops at kdcom

Windows won't boot up in any mode. In safe mode it hangs up at multi(0)disk(0)rdisk(0)partition(1)\windows\system32\kdcom.dll. I booted the system using the xp cd and went through the repair process selecting r in the windows menu. After trying to restart windows in the safe mode again the computer hung up trying to load kdcom.dll. Any suggestions?

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Preferred Solution: safe mode windows xp stops at kdcom

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: safe mode windows xp stops at kdcom

I also have the same error. It seems to have happened after the last MS patch

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WinXP sp3 will not boot. Black screen where Win logo should go after post. In safe mode boot, stops after 3rd item loaded.

Found on the net may be due to MS update or virus, but cannot find confirmed fix. User confirmed MS update occurred on shut down last night and that she got a virus notice before calling me. Another forum suggested chkdsk /p/r, but did not fix. Tried reseating ram and hdd data cable.

This is the 4th workstation I have had to do grave emergency work to this week. Any suggestions to get this back online would be GREATLY appreciated!

Answer:Won't boot, safe mode boot stops at kdcom

System and manufacturer?

You've checked the system manufacturer's website...for possible solutions when the system fails to boot properly?

I know that HP routinely provides such for their systems and I suspect that most do.


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Problem with E-mail attaching stuff is my previous topic where I got all the spyware/malware/viruses off of my computer thanks to the great help of Chemist.

Well I've restarted my computer and now it won't load into normal/safe mode. It said something about kdcom.dll.
PAGE_FAULT_IN_NONPAGED_AREA in a nice blue screen with the Technical Info STOP: 0X00000050 (0x82c00000, 0x00000000, 0xF88B52DD, 0x000000000) kdcom.dll - Address F88B52DD base at F88B4000, DateStamp 4cf50cd5).
I've tried Last Known Good Configuration and I get that same error.

Please help and quick I'm so desperate. I have school assignments due Sunday that are on the affected PC. Thanks.

Answer:[SOLVED] Desperate can't get into Normal/Safe Mode kdcom.dll problem

Hi try testing your ram with memetest 86+ Memtest86+ - Advanced Memory Diagnostic Tool here is a how to Memtest86+ Guide/How To's - Overclockers Forums also try removing and and reseating the ram be sure it is correctly and firmly seated.then try starting in safe mode and running chkdsk \r

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WIndows explorer keeps stopping and trying to restart, eventualy it just stops working. If I try to boot up in safe mode, I simply get a windows explorer has stopped working. How can I fix this. Should I do a system repair?

Is there any other way to run explorer?


Answer:Windows Explorer Stops even in Safe Mode

Hello Bill

Try doing a System Restore to before the problem started.


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I just bought a new custom machine from, good service by the way. I got it built with motherboard, power supply, RAM and video card. I figured I would just install my old hard drive (Seagate Barraccuda 160GB) and be up and running. Upon boot up, I get this:
We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30
The big problem here is that I cannot select any of the options because by this time, my keyboard has stopped responding. It works fine at first, lets me hit DEL and go into BIOS setup. But then once it gets past that stage, the keyboard stops responding altogether.

If I put my Windows XP cd in to boot from there to repair or reinstall windows xp, it will give me the message "booting f... Read more

Answer:boot failure-safe mode-keyboard stops responding before windows starts.

Better to try a hard-wired PS/2 Kbd and mouse.

I just had problems with my USB drivers not loading properly and had to use a hard-wired PS/2 mouse to overcome the problem.

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I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..


Answer:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

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ok, i recently had my computer get repaired do to a RAM stick that had fried. When i got it back, i powered up my comp and everything was fine until it reaches the windows logo. the logo is very dim and there is no loading bars. So i restarted the computer and this time, everything went well.....

But when i installed all my softwares(the computer had been restored), i restarted the computer. It did the same thing as the first time. I restarted the computer and it did it has been doing it ever since. Sometimes it wont even boot up.(no beep, and black moniter)

I tried putting it in safe Mode but it stops at the file agpCPQ.sys...

When i try inserting the windows xp recovery cds. it brings me to the screen "press R to start recovery" then i choose what type of recovery i want. But after this, i see a loading bar and once the loading is complete..the computer freezes up.

Its as if my computer wants nothing to do with xp...

Help Would Be Appriciated! Thanks

Answer:Safe Mode stops at agpCPQ.sys

Who repaired your system? Didn't they provide a repair warranty?

Note: If you have a system repaired in the future, BEFORE you take it home, insist they boot the system while you're there.

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Vista wont boot in normal or safe mode

I have tried numerous Startup Repairs

I have noticed that in trying Safe Mode, it stops on the line (10 down from the top) that says ci.dll, and then goes straight into Startup Repair

I have taken the drive out and checked to see if my files are on there and they are

Any help appreciated !

Answer:Safe Mode Stops on Ci.dll - Won't Boot

Do you have your original Windows CD? Boot from the CD if you do and when you get to the screen that asks if you want install or repair your system, select REPAIR. It should open a command prompt window. If it asks you for the Administrator password, just press Enter because it won't have one unless you set it upon installation of the OS.

Once that window opens, type CHKDSK C: /F /R and let it run. Once it's complete you can type EXIT and try and boot again.

Let me know how that works for you.

Good day!


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Vista wont boot in normal or safe mode

I have tried numerous Startup Repairs

I have noticed that in trying Safe Mode, it stops on the line (10 down from the top) that says ci.dll, and then goes straight into Startup Repair

I have taken the drive out and checked to see if my files are on there and they are

Any help appreciated !

Answer:Safe Mode Stops on Ci.dll - Won't Boot

This any help:

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I took my daughter's 10 year old compaq persario 2100 with a failing HDD and I am making into a chart plotter for my boat. I replaced the HDD with a new one and Installed XP Pro SP3. I downloaded Open C, a free GPS positioning and chart reader, an anti-virus, adobe reader (to read the manual) Foobar 2000 to play some tunes and some raster charts from NOAA. That is all that is on the HDD. I bought a hockey puke GPS receiver that plugs into the UBS. Two weeks ago I had the laptop on and was working and the chart plotter was doing everything as planned. I shut it down as usual. Today I tried to boot up and I get the opening windows screen and then nothing. I tried safe mod a de it stops cold at:

I've had a lot of experience with computers and XP but I've never seen safe mode just plain stop.

Answer:stops dead in safe mode

hi, you the 2nd person to i posted this link for ,you problem was caused by a AVG antivirus update it seems .new link .avg this one posted first but then i found other one

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my computer freezes and blue screens when I try to boot XP now. when i try to boot in safemode it freezes at BtHidBus.sys. I've found out that is a Bluetooth human interface device driver. I can access my HD through ubuntu that i installed on an external. Can i fix this file some how? like replace the file

Answer:Safe Mode boot stops at BtHidBus.sys

What does BSOD say?If you have Windows CD...(if you don't have Windows CD, scroll down)1. Insert your Windows XP CD into your CD and assure that your CD-ROM drive is capable of booting the CD.2. Once you have booted from CD, do NOT select the option that states: Press F2 to initiate the Automated System Recovery (ASR) tool. You?re going to proceed until you see the following screen, at which point you will press the ?R? key to enter the recovery console:3. After you have selected the appropriate option from step two, you will be prompted to select a valid Windows installation (typically number 1). Select the installation number, and hit Enter. If there is an administrator password for the administrator account, enter it and hit Enter (if asked for the password, and you don't know it, you're out of luck). You will be greeted with this screen, which indicates a recovery console at the ready:4. There are eight commands you must enter in sequence to repair your problem.. NOTE. Make sure, you press Enter after each command. Make sure, all commands are exact, including "spaces".These commands are as follows: CD..ATTRIB -H C:\boot.iniATTRIB -S C:\boot.iniATTRIB -R C:\boot.inidel boot.iniBOOTCFG /RebuildNote about the above command.BOOTCFG /REBUILD command which searches for pre-existing installations of Windows XP and rebuilds sundry essential components of the Windows operating system, recompiles the BOOT.INI file and corrects a litany of common... Read more

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Have uploaded URL for my system specification page. In case this fails, my machine is an Acer Aspire 5633WLMi, 160 GB hard Drive (55 GB free), 2 GB RAM, loaded with OEM pre-installed Vista Home Premium (updated by now to SP2). System is 3.5 years old.

Early in its operating life the problem started and persists to this day - even in Safe Mode.

When I attempt to save a Window-created file (created using notepad, wordpad or other Windows program) to my hard drive or external flash drive, explorer crashes within 2 secs of clicking on
HTML Code:
in the file tree in the left hand pane of the explorer window. Peculiarly the program does not crash with the same invariable consistency if I click on the

expand directory

symbol to the left of the computer icon.

I am at a loss and would very much like NOT to have to re-install Vista.

Can anyone help ?


Answer:Explorer stops working even in Safe Mode

Hello and welcome to the forum.

First all all did you make a restore point before downloading anything to your computer...

Plus is your computer a laptop or desktop...

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Hey everyone. Recently my computer crashed and when I was trying to start it up again on Safe Mode to fix it, it just hangs on crcdisk.sys. When I try to load it "normally" it justs stops at the loading bar and doesn't load from there. I heard the only way to fix this is to just re-install Vista again. Now before I do this, I'm using a partition to back-up my hard drive onto another external hard drive as I don't want it to wipe out while I re-install Vista. I was wondering if there was any way I could re-install Vista without the cd? I was also wondering what re-isntalling Vista meant because I know there is a difference between setting your computer to factory settings and just re-installing Vista. I have a Sony Vaio NR430e running on a 32-bit system. Thanks!

Answer:Safe Mode Stops Loading After crcdisk.sys

Before performing such a drastic measure, lets take a look at the system from an external environment.You will need a USB drive and a CD to burn. There will be several steps to follow. Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download to your USB driveAlso Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file,, will be extracted.Remove the USB & CD and insert them in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDIn some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.Follow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtThen type bash -afPress EnterYou will be prompted t... Read more

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I start my computer in safe mode, and it always stops/hangs on ispnp.sys. I connected the hard drive to my other computer, and replaced that file, and also the one that comes after it, pciide.sys, (the modified date and time matched the date of the old sys), and it still hangs on ispnp.sys. I have some pictures and other things I do not want to lose. When I copied the 2 sys files, I used a connector cable, and I also tried to copy all my pictures and everything but it will not let me access my Documents and desktop because I had a password on the old computer; maybe some of you know how to bypass that? I don't know how I could put in the password, which I have not forgotten.

Answer:safe mode boot stops on isapnp.sys

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Kept getting BSODs that seemed to indicate malfunctioning ATI (onboard) video driver, tried everything I could think of to update/straighten that out to no avail. So I installed a 3rd party card. Everything seemed fine for a few days, but then got a stop 024. Perfmon showed everything was good (only thing of any note was that Kaspersky A/V wasn't recognized).
I also have been getting this strange little Warning box at the upper L corner of the screen whenever I reboot. It's empty and only shows whatever was on the desktop at the time it loaded. My attempt at attaching a screenshot of it failed, but someone here hopefully knows what I'm talking about.

Answer:Various BSODs, safe mode boot stops at ATIpcie64.sys

When I tried to run chkdsk again, and when I rebooted it did finally get past loading the driver AtiPcie64.sys. However, it wouldn't then run chkdsk....
Sure would appreciate any help, folks!

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I picked up a trojan at a web site (an Amazon vendor, no less...). McAfee blocked it from completing whatever it does, but not before several changes were made to my XP Home system. The file McAfee detected was 9129837.exe. Web searches at Symantec and McAfee say it is low risk for home users, but the Trojan descriptions on their sites do not fully describe what it is currently doing. Using resources from various sites, I think I removed all active content, but am left with settings made by the trojan in its attempt to thwart removal.One change made that I have not figured out yet is how they are able to prevent Safe Mode from running. The computer boots normally otherwise, but any Safe Mode option hangs.The trojan also made it so that exe files will not run from the command prompt, from double clicks, and right-click Open. I got regedit.exe to run by copying it and saving as Running IE7 and other applications from shortcuts still work.One possible cause I found posted as a reason for the exe problem (changing HKEY_CLASSES_ROOT/.EXE) does not appear to be the problem because the registry entry there is the same as I see on other XP computers.I am still looking for the Restore disk for this machine (an eMachine a few years old), so suggestions that don't require that CD are appreciated.Any ideas?

Answer:Trojan stops XP from using Safe Mode, running EXEs.

We can try Malwarebytes...Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Important - Rename mbam-setup.exe to mwb1.batDouble-click on mwb1.bat to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results bu... Read more

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Lsas.blaster.keylogger (Security Tool, they call themselves) virus stops all malware software from running; doesn't let me reboot in Safe Mode because arrow cursor is disabled; doesn't let me select System Restore; it stops Run/msconfig if I try opening it; won't let me open antispyware on an insertable USB chip either.

I can, however, decline it's requests to clean my computer and can get onto internet. Desktop background is black but Start menu will open.

This is a 1 yr old computer we built. Very fast desktop with Windows XP. It also won't even let me open My Computer/Properties, for example.

Please help !

Answer:Lsas.blaster virus stops Safe Mode & .exe's HELP

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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IDE 80 GB internal drive, model ST380011A
Did diags, 100% functional.

Driver corrupted? When I run the system in safe mode, it now stops at the file above. After 10 minutes of attempts to boot, system finally succeeds.

Here is where th SAFE mode stops each time:

/drivers/agpcpq.sys each time

Dell Dimension 3000, 80 GB IDE drive internal. XP Pro, 512 MB RAM.


Answer:Ide Drive Whirring Non Stop, Safe Mode Stops

From what I can find it appear to be the vido driver. Check the Event Viewer in the Administrative tools.

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Ok I will list the problems in order that they occured...

-Went to a site, suddenly I get the infamous fake spyware icon (the blue shield) and it says I have all these viruses and starts scanning

-I try to open up AVG and it's locked. I try MBAM and it's locked. Thankfully super antispyware works. and finds 4 of the trojan dropper and gen combo

- I delete and restart my computer in safe mode when I GET A BIG BLUE screen telling me that there was a problem (something like hardware problem or changes). This has never happened to me! I usually run safe mode and run my scans and boom my problem is solved but somehow it seems to be blocked!

-On the bright side my computer WILL load in regular mode but I seem to have the yahoo redirect problem. I ran trend micro, AVG, MBAM, and super antispywar and they dectect NOTHING. Please help! I'm really out of ideas on what to do. I ran a combo fix but it didn't take long and really had nothing in the log that stood out. If I need to post a hijack log I will gladly but I'll have to get back to the infected computer.

Please help! Thanks! I hope I don't have to reformat!

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Windows 7 login screen fails to load, just get a blank desk top with a cursor. Try to start in safe mode and it gets stuck at classpnp.sys and fails to progress. Chckdsk is auto running on power up. Feels like its running hotter than normal. It's a 5-6 yr old Toshiba Saltallite.


Answer:Log in screen no loading, safe mode stops at classpnp.sys

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when starting in any of the safe modes it stops and freezes up in win system 32....What can I do???? window

Answer:when i reboot in safe mode it stops and freezes in winsys 32

Please post why you are having to try starting Windows in safe mode.Also post the full error string as just posting "win system32" tells us nothing as it's incomplete.

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My daughters computer is a Windows XP (as is mine) - she first could not go anywhere or click anything without an error window popping up. Each error window was different. She couldn't even get into the screen to choose system restore, recovery would go to the same day or day before only. She finally got into safe mode and started a system restore which froze at 37% at a file that she is sure is the problem. Then it went to black screen. We are sure it's a virus (at least I am) but we can't get into her programs to run anything. Can you help me??? I am computer stupid, so give me kindergarten instructions, please. My Bad, I have just been informed that it did not go to black screen, she just turned it off - now a file is missing or corrupt.

Answer:System restore in safe mode stops at 37% then black screen

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windows unexpectedly restarted and now keeps restarting. I've read some articles here and understand it keeps restarting because of an error and that it may be easy cd creator causing the problem wich i did somewhat recently get. one article also tells how to disable the restart feature if the drive is in a bootable state, but my problem i keep restarting. i never finish booting up. when i try last succesful restart it seems to continue as a normally start up scandiscruns windows logo then bam restart. when i try system restore say preparing system restore feature then scandisc starts finishes then nothing ever happens. when i try safe mode a list of drivers star about a page and a half then stops responding. what do i do im stuck and frustrated. please help!

Answer:keeps restarting and stops responding when trying safe mode and restore features

i ran into a problem that sounds similar to what you're seeing. i believe the problem was the result of a bad sector on the hard drive. if you have the same problem you'll need to run scandisk or some other utility capable of doing a surface scan and handling bad sectors. unfortunately, the system restore scandisk doesn't seem robust (it didn't work for me, don't remember if it hung or crashed).

ideas for repairing this sort of problem:
- stick the drive into another machine and run scandisk from there
- use a third party utility, such as norton utilities (but note that many utilities, including norton, may not support ntfs, so if you're using ntfs, read the fine print very carefully before purchasing any software). you'll want a utility that provides a bootable cd so that you can avoid using the hard drive for booting.

hope this helps...

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I'm at my wits end here. I'm infected with at least Virtuomonde and Smitfraud. Here is what's happening.

All antivirus and HJT that I've tried (spybot, HJT, Avast, etc) start to run and then die. When I try to restart I get a dialog box that says, cannot access, file, drive, path--you may have insufficient rights.

clicking on browser links redirects to a random page.

booting in safe mode gives me a quick BSD and then starts over

Active desktop has died--I deleted an html "warning" image from the recovery console on a Win XP CD.

Can ANYBODY help or am I doomed to reformatting?

Currently running Win XP Home Edition--SP-3

Thanks so much!


Answer:Malware Blocks All Antivirus and Stops Safe Mode Boot

You have the new rootkit that's out thereWe Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.-----------------If the scan doesn't run or won't complete, just select Drivers to scan

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I opened msconfig and after clicking on the Services tab --> hide all Micorsoft services --> disable all and then clicked on 'apply' System Configuration Stopped responding [and I could not even restart my PC]. I did so manually. I tried again this time instead of selecting 'Disable all'' I just disabled one of them (Adobe update service) to see if I could do this one at a time. but still it stopped responding and froze everything.
Having no choice I rebooted manually and then pressed the F8 key to reboot in safe mode BUT I got a boot menu asking me which HD I wanted to use to boot into and not the DOS screen giving me a choice for safe mode.
BTW my Win 7 OS HP 64bit is now booting from an SSD drive on a PCI-e card and am wondering if this has anything to do with it.
Anyhow, having done my usual monthly virus scan as well as malaware by using 3 different sources (mine and 2 online ones) just yesterday this virus/trojan/malware is probably not the cause.
Why do I want msconfig or a safe mode boot. Trying to reinstall my HP scanner software and drivers which I am having a little bit of problems with--so not related.

Answer:urgent; Can't boot in safe mode and msconfig stops responding

Not knowing what was in startup originally, it's hard to say what you deleted but I'm guessing it had to do with a driver for your PCI-e SSD. If that's the drive you boot from, the startup boot is saying it's not there. What's the BIOS say for the order of boot devices? What other drives are installed?

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Dell Opliplex 360, win xp sp3, customer calls complaining of "IE 8 upgrade causing issues with review of local paper's mug shot section." suddenly unable to connect to anything in IE8". he tried firefox and worked ok for a bit after favorites import, but now locks up often and AV claims all is OK. he tried running crap before he called me to save a dime, so have no idea what's what now. have a dds from usb, as pc hates to do any tasks.....pc freezes when trying gmer log....doesn't feel "comfy-cozy"....HELP!!Also like to lock out keyboard and mouse use after a period of clockwork, however have only narrowed it down to "around a cigarette break".......oh, nice touch.....notifies me "explorer.exe has crashed, and would like to reload".....3 finger solute (ctrl-alt-delete) does nothing to help......again.....HELP! Hard power down....And a new fun side affect......mouse and keyboard (both USB) will not always play well together....sometimes just mouse or keyboard, not both. lemme see if I can finally grab some log files. BSOD on safe mode....kdcom.dll on error code E7.....can be more specific if I ever get it to boot again...can only get as far as the GD desktop pic.....feel like a total tard.....explorer.exe crashes on shut-down.....when it finally responds. Have no logs yet.........cannot get that far. Have run Spin-Rite on drive, checks out OK....all other diagnostics say hardware.....OK. YAY!... Read more

Answer:IE 8 on XP not working & BSOD kdcom.dll E07 error when trying to boot safe

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I have not done scratch installs for a while now but was trying to revive an HD with problems. A Safe mode boot shows the trace of operations performed by the operating system. This trace stops at 'Drivers'
and hangs. If not in Safe mode an unrequested 'hard reset' takes place.

On the Win7 Windows Repair Environment it shows an option for drivers install. Is this simply the
motherboard drivers disk or is the Installation disk the source of the drivers files to refresh them?

From others I recall that finding drivers on an install disk where it goes and looks for them can be an endless task. Please provide any needed instructions to get through it.

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Good Evening,

I need help please. My home PC was attacked by the vundo virus over the weekend. With the help of someone at, it was deemed cleaned.

McAfee ran this morning on schedule. When I left it was at 90% with nothing detected. I returned after 3 hours, opened webmail to dump unwanted mail and clear spam folder. I exited webmail and attempted to open MS Outlook. McAfee asked if I wanted to allow a change to registry for Outlook and I responded to block change. I At the same time, I got error message that I did not have permission to open the application. That didn't seem right so I decided to run Malawarebytes(trying to run it at least once a day). McAfee asked if I wanted to allow Malawarebytes to run and I allowed it. While running Malawarebytes, McAfee displahyed that it had discovered and quarantined Artemis "something". Malawarebytes finished runnning but reported no detections.

I attempted to open Outlook again and received the same error message. I then restarted the computer using Start/Shutdown/Restart. Just as the system shutdown, I heard the Windows error sound again. When the system restarted, there was a black screen and the cursor. I then attempted to start in Safe Mode and now have safe mode with the black screen. I have tried Safe Mode in Command Line, Safe Mode with Last Known Good Configuration. None of these worked. I think this was virus related and now I can't get windows to boot at all.

We used combofix when... Read more

Answer:[SOLVED] Black Screen after reboot - Safe mode stops at driver agp440.sys

have not seen that in a long time;en-us;324764

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I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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Hey guys,

New to the forum here because this is the first issue i've ever really had that I havent been able to solve. I had my computer in sleep mode and that night Consumers Energy had to shut the power off till morning. Well I went to restart my PC and it restarted like normal and hit a BSOD. So I restart it and it says delete resume data or something so I clicked yes to initate a fresh restart like as if it didnt even go to sleep. Well then I hit the infamous startup repair loop. Ran a bunch of bootrec.exe commands to try and straighten it out. Still no luck. Ended up trying to run sfc/scannow and kept getting the pending reboot so I had to do an offline one, and got errors when it completed like It has found issues but cannot repair them. So I tried the DISM route, without any luck but I don't think I fully did that method properly. I am at the point now to where I am out of startup Repair and only see the error message kdcom.dll is either missing or corrupt. So I pulled the SSD from my computer and looked for the kdcom file. It is blank and I looked under the pc I am using now and that has some kind of info in it, so basically I need to find a way to either get DISM to work on my offline drive or technically online drive since I can CD to that drive and run it from there, or get a copy of the kdcom.dll file from my windows 7 disk, or use any kind of suggestions you guys have for me. Thanks in advance!

Answer:Power outage while in sleep mode, corrupt kdcom.dll now?

Virus check came up clean by the way, scanned with both Malwarebytes Pro and MSE.

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have Lenovo laptop with i-5 processor, 8 gb ram and 1 tb HDD with win7 os. On last Monday evening (18-Nov-2013) when i tried to start my laptop, it gave me blue screen error just after the windows boot logo (before appearing of login screen), and this error lasts just for a fraction of second. And right after that it restarted and showed options of Safe Mode, normal mode etc. Then I ran the system in safe mode but it stops while loading aswrvrt.sys and again gives blue screen error. I tried repairing my os with the win7 CD and repair disc but the process stops after the windows files are loaded. Its not even able to detect the OS, it just hangs there. While trying to format and install a fresh os the same thing happened again, it gets stuck at "setup is loading...". I have tried farbar tool also but as I am not able to run the repair option I tried running in freeDos but it says that the program can't run on Dos. Please help me out with this...

Answer:Not able to boot, problem with aswrvrt.sys, safe mode stops at aswrvrt.sys

Welcome to Bleeping Computer.
The following will serve two purposes, it will let us know if you can boot from a bootable disc, and it will let us know the condition of the hdd.
Please download SeaTool for DOS.
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
To burn this ISO file to a CD or DVD please downlaod ImgBurn and install it.
Insert blank CD or DVD into your CD/DVD drive.
Open ImgBurn, and click on Write image file to disc.

Click on the Browse for a file icon:

Right click on the Start orb , then click on Downloads.  Scroll down to the SeaTools for DOS download and click on it.  This will load the ISO image, you will see the information listed as it is in the image below outlined in red.

Click on the blue arrow (also outlined in red) to start burning the bootable CD.
Once the disc is created load it in the CD/DVD drive and restart the computer.
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
Please run the long test and include the results in your next post in this topic.
Edit:  Is this topic posted at another website?

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Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 ACER TravelMate 4000 Series MODEL: ZL1
Thank you very much for reading my post!

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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i have windows home xp edtion on parkard safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

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I've got a peculiar and suspicious problem, but an expert in the Malware Removal forum found no infection on my computer (see the thread here.)

One of the symptoms I'm seeing is that the Malwarebytes' Anti-Malware (MBAM) installer will not complete without errors in Windows XP Pro SP3 after a normal boot. After acknowledging the errors during the install routine (which are always the same, a screenshot is attached to this thread), the installer seems to finish. However, the second symptom is that MBAM then will not run due to the same pop-up error message. It's a Visual C++ Runtime Library error that says, "This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information." Please see the screenshot in this Malware Removal thread.

I know that normally, some malware will disallow running the normal filename for MBAM, so the first thing I tried was renaming the file to something else, including using different file extension such as .com, .bat, .scr, and .pif. None of these renaming attempts worked. This is where I started to observe really strange behavior. After uninstalling my first MBAM install attempt, I found that I could install MBAM when booted to Safe Mode (after changing the registry to allow this and starting the installer service in Safe Mode). After the install I could also run MBAM in safe mode. I then rebooted to normal mode, and MBAM sti... Read more

Answer:Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networking

Re: Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networkin

I just found the solution to this issue in Malwarebytes' own forums here. Apparently this is a known bug.



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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing


Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet


Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..

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Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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Hello.I have reached the conclusion that I need to format my laptop: acer travelmate 2414wlmi.and reinstall windows xp, however I am not sure if this is possible as the os does not load in either normal mode or safe mode.I picked up a virus a few days ago that redirected me repeatedly to *Blocked Russian URL*, a problem I've seen that others have had. But now that I have access to an external hard drive to save my work, windows does not get past the welcome screen in normal mode, and is only usable for about a second in safe mode. Is there anything I can do to save my work?Any help would be great. ThanksEd

Answer:Windows does not load in safe mode or normal mode. Need to save work and format.

Depending on the type of hard drive you have you can use one of these adapters to connect to a friends computer and get your data off.  If you do make sure your friend runs a scan on your drive before removing any data.Good luck!Alan <><  [attachment deleted by admin]

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I am looking for help 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
I ran minitoolbox and got the following error indications 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
========================= Devices: ================================
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

Answer:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

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After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

Answer:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?

Answer:Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

We can offer the best assistance if you would upload the following information

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I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

Answer:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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all of a sudden Windows 7 became extremely slow in normal mode. This doesn't happen in safe mode.
The laptop now also makes 3 beeps on startup, but the beeps disappear when Windows login page comes up. The only thing I did is updating Java and the beeps started.
I'm sending in attachment DDS, OTL and ComboFix logs.
Thanks in advance for your help!

Answer:Windows 7 runs fine in safe mode, but very slow in normal mode

Hello maestrale,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.  1.Download AdwCleanerDouble click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select "Run as administrator"Click the Scan button.

Once the scan complete click Clean to finish cleaning any thing it has found.A logfile will automatically open after the scan h... Read more

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I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

Answer:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

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Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

Answer:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

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Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

Answer:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
Tried reseating the RAM, no luck...
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Freezes right there after 15~20 seconds...

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ok my pc works like it should in safe mode but it doesnt in normal mode im getting annoyed with this as i have to put internet filters on my pc to block nasty sites and i ahve a feeling that disableing acces to services.msc and gpedit and also changing the safe mode boot in bcedit on cmd may have something to dow ith this im not sure please help

Answer:windows runs fine in safe mode but normal mode is broken

There are many situations where Safe mode can work well and the normal mode hangs, it may be a suspect/culprit of a hardware/software.

Try the following possible steps for diagnosis in safe mode

1) Go to Control panel -----> Device Manager ------> then check for warnings or error marks which makes the hardware made trouble thus your OS freezes;/ try to uninstsll then check if still persist.

2) Go to Start Menu ----> Click Run -----> then type msconfig -----> go to services and startups then try to untick any possible problems, assume it should not be from Microsoft. Check if still persist.

This option managed to fix by most users which going to BIOS by tapping del key or f2 key (depends on the manufacturer default key command) then change all settings by default, restart and check if still persist.

This link has been label SOLVED upon the problem by a user:

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Hello everyone.  I am trying to fix my mom's computer but have so far been unable.  The laptop is running but it is incredibly slow.  When I first got on it a bunch of pop ops took over the screen.  The computer would randomly go to other sites on it's own.  It would go to a search sight called "clarosearch".  Worst of all, it's incredibly slow.  For example, from the desktop, it take about 45 seconds for the IE window to open when I click on the icon.  It takes about that long to navigate to a page and so fourth. I downloaded and ran a registry cleaner, spybot search and destroy, malwarebytes, and ad-aware.  These found a bunch of problems and cleaned some up, I guess.  The pop ups are gond and so is the strange search site, but the computer is still running just as slow.  It's a paperweight.  Getting another computer isn't really an option right now as my mom is unemployed and we're actually trying to get her resume online but we can't even do that right now with the way the laptop is acting.  I downloaded hijackthis and ran a scan.  Here is the log.    Oh, and as the subject says, the computer runs fast and fine in safe mode.  Please let me know if there is any other info that is needed as I'm not sure what to provide.  Thank you in advance for any help or suggestions you can provide.  Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:26:57 PM, on 4/26/2014Pl... Read more

Answer:Windows XP Laptop very slow in normal mode but fine in safe mode

Hello scoobyjax,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Download OTL to your desktop.Double click on the icon to run it.Vista / Windows 7/8 users right-click and select Run As Administrator.Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Check the boxes beside LOP Check and Purity Check... Read more

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When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

Answer:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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my sysnative file collection is too big to attach to this post

Answer:Windows 10 BSOD in normal mode, stable in safe mode

We need the Sysnative files.Please see if you can create 2 or 3 zip files out of the SysnativeFileCollectionApp folder; attach separately to a single post or create 2,3,4+ posts if necessary.We cannot help you without those files.Regards. . .jcgriff2

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Please, can somebody assist me. When I try to log into vista normal mode all I get is 'Please Wait' where the 'welcome' logo used to be and it just sits there saying "Please Wait . . . ." forever. When I could login to safe mode I enable the verbose command and restarted and tried normal mode again and it would say "Please wait for the Local Session Manager . . ." and never get past that screen. Now, for some reason, I cannot even log into any safe mode options. After the safe mode drivers load, the computer just hangs at crcdisk.sys after it's loaded and not proceed. So, then I tried to boot to the cd to use the repair utility and my computer won't even acknowledge it, it just takes to me the three safe mode options. In the past I could boot to the cd and use the repair disk and now I can't. Please don't tell me I am screwed. I have so much valuable info that I would really not want to lose. So if anybody can please help me to try and resolve this, I would be greatly appreciative. Thnx

Answer:Windows Vista cannot boot into normal mode or safe mode

How do you normally boot from your DVD? Is there a key you must press in order to select the boot drive?
Also, what's the exact make and model of your system?

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Hi there to who ever may be reading.

First of all thanks for taking a look at my issue, the problem as follows :

It shuts down (ie turns off, need to manually press the power button to boot up again) when getting to windows xp desktop.

what i have tried so far:
complete reformat windows xp home

complete reformat windows xp pro

taken the battery out of the motherboard for 30 secs then putting it back in(sometimes this works and it did for a while inabling me to install some softwarelike mobo drivers then after
reboot the problem persisted)

Following that i have tried different batterys and no battery at all each not solving the issue

started in safe mode and installed service pack 3

cleaned processor and heat sink

tried different psu

tried different hard drive (with fresh install)

I originally thought it would be a power issue but i have left it on overnight in safe mode as a test and it never shut down. It only seems to shut down in normal mode! i thought it might be a software issue but i have reinstalled it with different discs and different versions.

I dont think it is a hardware issue as it doesnt turn off when in safe mode, but then i dont think its a software issue because of the multiple clean installs that i have done. So i really dont know.

Please, sombody put me out of my misery. . . . What is wrong with my computer!

Answer:Help Please : Windows shuts down in normal mode, but works in safe mode.

Post all hardware specs, including power supply wattage and brand.

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In MSconfig I set windows to boot into safe mode, now it will not boot at all. Previously it booted into normal mode.

I used a Windows recovery disc from which the only option that works is the command prompt. From the cmd prompt I can see all of C: drive and also run regedit.

Is there anyway from the cmd prompt to reset Boot from safe mode back to normal mode?

Answer:Windows fails to boot, into safe mode or normal mode

Safe Mode - Start Windows 10 in - Windows 10 Forums
Option 3 and then number 5

Hope that works. Always worth checking the Tutorial section. Please have a look.

Or, if you have restore points, you can run System restore from your boot disk.

Failing those, it is possible to restore the backup copy of your registry.

When back running again (hopefully) I suggest you then do an in-place upgrade repair install.
Instructions also in the Tutorial section.
Keeps all your progs + data and most settings.

Once you have a stable working PC, I would urge you then to start using disk imaging e.g. Macrium Reflect (free) + its boot medium + external storage so you ca recover from many problems to a previous working state without technical help.

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.
So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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I've switched my laptop to safe mode so I can run a virus checker but now I can't log onto my machine. In safe mode my machine will not recognise my logon password that I normally use to connect both to mainframe and as a laptop.

I change to safe mode by Running msconfig, then selecting safe mode.

I've tried hitting F8 and selecting normal mode but it just keeps reverting to safe mode.

My systems guys are saying they cannot get my machine out of safe mode as there was no logon password loaded on my original machine build???

Can anyone advise me how I can restore normal mode before my systems guys wipe my C drive and start re-building my machine. Urgent help would be very much appreciated!


Answer:Windows XP Safe Mode - How do I revert to Norma Mode - URGENT HELP PLS!!

Hi Neil, Robert here, ok just a couple of questions to clarify things a bit:
1. are you able to get to your desktop in safe mode then get into your start menu and typing in the run menu the "msconfig.exe" option? (Basically backtracking what you did before the incident)

2. If not have you tried to boot back up to the F8 list and select the "boot up last known good configuration...etc" ...something like that.. option?

But more importantly this question comes to mind, what made it necessary to boot into safe mode on your desktop just to do a virus scan? But most importantly, was there anything else that you may have done during the time of this incident or immediately beforehand that might have otherwise caused your angst? I am simply trying to get a better understanding of what exactly happened as this will better determine a possible solution than to just proceed to an extreme one ie. reinstalling a fresh copy of Windows on your laptop. Let me know how it goes, if not, you can email me or post your questions if you have any problems at all. Good luck, Neil! =)

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Specs:i5-6600kGIGABYTE GA-Z170-MX 5 GAMING --> MSI Z270M MortarSamsung EVO 850 250GB SSDCorsair Vengeance LPX 3200MHz 16GB (2x8GB)WD 1TB HDD

I installed some NVIDIA GTX1070 drivers around 2-3 months ago, and a week later I began to experience BSODs, usually MACHINE_CHECK_EXCEPTION, IRQL_NOT_LESS_OR_EQUAL, and CLOCK_WATCHDOG_TIMEOUT. I initially thought it might be because of my overclock settings, so I reset my BIOS settings, but the BSODs persisted.

I then suspected either a CPU, motherboard, or RAM hardware issue, so I tested my CPU on my friend's z270 motherboard, and ran VR and prime95, which had no errors or crashes. I ran memtest86 for 10 passes, again with no errors, and I replaced my motherboard from the Gigabyte to the MSI motherboard shown in the specs. Still BSODs.I decided to try running in Safe Mode, which miraculously had no BSODs for over 2 hours, over the course of which I ran an hour long YouTube video, and ran prime95 for an hour, with no errors or crashes.

This made me think that it was a driver problem, so I wiped my SSD with Samsung Magician, and attempted to clean install windows using Windows Boot Media.Interestingly, the Windows Boot Media still had BSODs (keep in mind that at this point, the SSD was blank, and the HDD was unplugged).

I tried running Windows Boot Media with both the SSD and HDD unplugged, but still had BSODs. I suspected the Boot Media might be bad, so I first ran sfc /scannow, which said there were no errors with the Boot Med... Read more

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Let me open by saying I'm too old to understand most of the jargon and directions found in a technical forum like this. I've been trying to fix this myself for about two weeks, and have made so many changes, I've probably made a complete hash of it.

The latest thing I did was to attempt a fresh install of Windows from a DVD. I had to format the C drive to have enough space for the installation, so I did. The installation seemed to running normally, so I took our dog for a walk. When I came back, there was this error message: "Installation was cancelled."

The details of the error message are as follows: "Windows cannot install required files. Make sure all files required for installation are available, and restate the installation. Error code: 0x80070070"

My fear is that my hard drive has failed. When it's trying to boot up, there's always a line that says something to the effect that no drives were found. However, when running GPart from a disc, it finds both C & D. I tried to use one of the GPart tools to repair C, but it didn't work. It said I need to "Run chkdsk /f, the reboot TWICE." I can't do that, because I can't get it to boot into a command prompt.

I think I already destroyed all of my data on D, where it was all stored, in trying to install Windows. At one point, it told me that Windows could not proceed with formatting if D was excluded, so I removed the exclusion. I think that was a bad mistake.

By the wa... Read more

Answer:Windows crashed. Now can't boot, even in repair mode or safe mode.

You did a few smart things. So do not despair.

As a first measure I would try to save as much of your data as possible. Since you have the Xubuntu disc, try that.

Then you really should run the chkdsk /f. If you load your installation disk and go to "Repair this Computer" (or something like that), there should be a Command Prompt.

If that is all done, try to reinstall again and come back to let us know how you are doing.

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Ok, so I'm helping someone can help me on here. I was origionally running Windows 7 but had to install Ubuntu alongside it. I was installing a game, then started playing it while it continued downloading (it was a streaming download.) It ran fine for about 10 min, and then the computer froze. I decided to restart it and now it wont boot back up. Everytime I try booting it into either safe mode or regular mode it gets to the windows loading screen and then goes to the bsod and restarts. When I try booting it in safe mode it will load all the drivers until it reaches aswrvrt, then bsod flashes and it restarts. I tried booting it into recovery mode but it will reach a gray screen and then hang. I can move the courser around but nothing loads. I installed Ubuntu on a sd card so I can try and fix the problem. I can access all the data on the hard drive, so I tried uninstalling avast and the game. I dont think it worked since I can still see the files.Does anyone know what I am talking about and can help me?

Answer:Windows 7 wont boot into safe mode or recovery mode

Your Windows installation has corrupted in some way. If you cannot enter the "Last Known Good" option from the recovery screen you should then be looking at booting from a repair disk and repairing your file system.
EDIT: that is a windows repair disk specific to your OS that I am talking about.

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MALWARE issues!!!I was having trouble staying in SAFEMODE to try to do some cleanup on my Laptop. The malware prevented my getting into safe mode and would cause the pc to just reboot normally. Because of this, I went into the msconfig>system config utility > boot.ini> then placed a check in the safemode box. I rebooted. Now its worse because it is now stuck with the BLACK screen safe mode choices. But It still wont go into safe mode and wont even reboot normally to reg windows mode.It trys to reboot on its own after a countdown of 30 seconds. But a blue screen quickly flashes once. Then it tries to reboot over and over again no matter which option I pick (last known config, safe mode networking, safe mode, safe with command, etc), it just tries to reboot over and over again like a broken record.I can get into phoenix BIOS by pushing F10 (or F12 I think), but I dont know what I can do there.At this point, i just want my pc to be able to boot normally into Window, and I will see what I can do in reg windows mode as far as cleaning the malware off my pc.Please help in easy terms.Thanks for your help in advance...PS: Windows Home edition OEM sp2 IE7-HP pavillion 8100 laptop-I have the original sealed discs that came with my 4 or so year old Laptop.I just need to be walked step by step if I need to boot from them. I dont want to have to wipe everything out or have to do a fresh install, if I can at all avoid this....Sorry for the hassle.My original main goal... Read more

Answer:HELP! My Laptop wont do safe mode or boot into reg Windows mode-

Hello and welcome. I am moving this from XP to the Am I Infected forum for scans.Lets do these from normal.Please download TFC by Old Timer and save it to your desktop. alternate download linkSave any unsaved work. TFC will close ALL open programs including your browser! Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator. Click the Start button to begin the cleaning process and let it run uninterrupted to completion. Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and yo... Read more

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Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Answer:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.

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I have a Windows 7 Laptop (Home Edition) that boots fine in SAFE mode, but takes an extremely long time to boot in normal mode. When it does get into normal mode, it runs so slow it is unusable.
I have run Malwarebytes, SuperAntiSpyWare and Spybot S&D (all in Safe Mode - of course) and it doesn't find any issues.
What else can I try?

Answer:Windows 7 very slow in normal mode, ok in Safe Mode

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click ... Read more

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I have a PC and its my work machine (music production) and yeah i know its bad but i have the internet on it. I have one folder that has lots of really important work on it that i would hate to lose.

I had an issue with a trojan/virus a few months ago and finally resolved it but it looks like its back a bit.

The problem is i get a 'blue screen of death' everytime i try to boot into Windows XP in both normal and safe mode. My restore points are all gone and i've tried Repairing the OS several times and that had no effect. Still getting the BSOD.

STOP: 0x0000007E

I've tried replacing my drivers folder and still got BSOD. And i've checked to see if its a problem with my RAM by only using one stick at a time. No changes, still BSOD. And lastly i've tried creating a bootable USB drive with UBCD and cannot get it to boot from USB.

I have a macbook to work and post with. Unfortunately it makes things a bit more difficult.

Lastly, if i cannot get into windows, a solution to get a folder or two from my harddrive to a usb drive or external HD would be helpful.
I'd appreciate any help! Thanks!

Answer:Cannot get into windows (BSOD) in any mode including Safe Mode

7E STOP errors are fairly common, can attempt to move data files (not programs) by removing the hard drive and attaching it as a secondary drive to another system (I would add well-protected to that) and then moving the files.Louis

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I have a Windows 8 laptop and I just ran into a problem where it will not start at all. I need to fix it because it is my main PC.

Answer:Windows 8 will not start in normal mode or safe mode

What is it exactly that the laptop's doing, just prior to its: not starting at all?  What is on display?  What happened when you tried troubleshooting by booting from either a DVD or USB stick?

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Hi,My computer froze the other day. I happened periodically whenever I am on Yahoo! fantasy sports web page. I don't know what it is about that site but my computer for whatever reason does not like it. So after freezing on that site, computer was unresponsive to anything I did. I shut it off, restarted, put in my password and then it froze while loading on the "welcome" screen for windows. I cannot get past this screen in normal mode anymore and I am working on my old desktop right now as I try to figure out what is wrong. Last time I was having problems, not as bad as this mind you, I had to download a BIOS update from the manufacturer. What other info do you need from me? Any thoughts as to how I can fix it? I think my drivers are up to date, I checked the device manager and nothing says it needs to be updated.ThanksJohn

Answer:Cannot boot windows 7 in normal mode. Only able to use safe mode.

Can you boot to safe mode?

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After encountering a couple virus, I was suggested to sue ComboFix and after the program took control of my system, it had to restart and when it did, it wouldn't let me back into Windows.

I'm using a cracked copy of Windows XP and there is information in the computer that I don't want to lose. However, every time I try to start safe mode, it will just load all the drivers and restart the computer and when I boot the computer in normal mode, it asks me for product key which I do not have. I used to patch it when I was able to get into Safe Mode.

I'm stuck in the normal mode, looking at the popup that states.

"Windows Product Activation"
This copy of Windows must be activated with Microsoft before you can log on.
Do you want to activate Windows now?
Yes No"

I do not have a bootable Windows XP to access Recovery Console and I'm not sure if it will help me either, will it? Please help, as there is data I need.


Answer:Cannot start in safe mode nor normal mode [Windows Xp]

Makes me laugh when people request help for cracked copies of Windows.

Get a genuine copy.

Get a life.

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Windows 8 makes it difficult to get into Safe Mode. You no longer get to use the F8 key and will have to go through several windows including Advanced repair options until you get to Safe Boot. If you are able to login to Normal Mode of Windows 8, you can easily restart it into Safe Mode. This post was originally written on FixNow Support - How to boot into Windows 8 Safe Mode from the Normal modeHere's the entire guide with screenshots:1) Open the Run window (Windows key + R) and type msconfig2) In the System Configuration window, choose the Boot tab. Under Boot options, place a check next to Safe Boot and click Apply and OK.3) In the popup, click on Restart.Windows will now restart in Safe Mode.4) If you want to switch back to the Normal mode open the Run window again, type msconfig and uncheck the Safe Boot option.

Answer:Windows 8: Boot into Safe Mode from within Normal Mode

It's Shift + F8...and not hard at all...

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Hello Friends....
my friend ask me to check his PC as he has encountered any problem, according to him he turned off the PC properly yesterday but today when he turned on the PC it was not working

when i checked it happens that when you run the PC it shows options for safe mode, safe mode with networking , starts windows normally and run in last good configuration etc

but when i select any of the mode option the black screen disappears and Windows XP startup icon gets displayed on the screen but after loading again system moves back to those safe mode n all other options and again after selection it happens the same... PC not showing the desktop..

Can any one help me in this regard that what the problem could be and how to resolve it?

Thanks in advance

Wajid Malik

Answer:Unable to run Windows XP on my PC either in safe mode or normal mode

Under this situation, does this mean that your system had crushed and you need to reinstalled your system or repair your system immediately?

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guys, i am stuck in an infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:\Windows\System32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:\boot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode. urghhh. anyone has any ideas?

Answer:windows xp will not start in safe mode/normal mode

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Okay.... I am writing about my mother-in-law's computer so I don't have all the specs as of right now.  I will just start by telling you the problem and hopefully someone can help me...Here is what I did step by step:Step 1:  I started to update from sp2 to sp3Step 2:  Somewhere in the updating process the computer froze up and I ended the taskStep 3:  I then restarted the computer and it gave me a couple of options:              Safe mode              Safe mode with networking              Safe mode with command prompts              Last known configuration              Star windows normallyStep 4:  I clicked on start windows normally and it just brought me back to the same optionsStep 5:  This time i clicked on safe mode and it workedStep 6:  However, when i shut down the computer and started it back up, it won't let me start normally...only in safe              mode......Please help!!!!!!!!!!I am still learning so please be kind....Thank you so much....alicat2727

Answer:Can't start my windows xp in normal mode...only safe mode Please Help!!!!

Re-boot into auto updates and let it finish this time.Then boot normally and you should be good to go...P.S. It's never a good idea to cancel/inturrupt an update of any kind.

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windows xp sp3 boots in normal mode ..However when I boot in safe mode I get the blue screen of death.
When i ran the chkdsk /f or chkdsk /r command in normal mode it tells me the volume is in process and prompt me whether i would like to run the chkdsk on next restart. However chkdsk never gets started on next restart.

I ran the chkdsk (read only mode in the normal mode) and it says there are errors at stage 2 and cannot continue.
Before all this happened I was affected by malware/spyware. I ran the antispyware/antimalware and was able get rid of them..

Any help greatly appreciated...

Answer:windows xp sp3 boots in normal mode but not in safe mode

Phase 2: Checking indexes (directories) During this pass, Chkdsk examines each directory that is on the volume, checking for internal consistency and verifying that every file and directory that is represented by a file record segment in the MFT is referenced by at least one directory. Chkdsk confirms that every file or subdirectory that is referenced in a directory actually exists as a valid file record segment in the MFT and also checks for circular directory references. Finally, Chkdsk confirms that the time stamps and file size information for the files are up-to-date in the directory listings for those files. Just a guess...but the fact that chkdsk cannot run could mean MFT problems. data under Repair NTFS MFT at've had one bad MFT experience, I just did a clean install after deleting the partition. Some things cannot be repaired.Maybe others have better ideas...Louis

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I'm dealing with a windows 7 professional 32-bit operating system for a client of mine, ive tried everything to get their profile to boot but it keeps freezing after you put in the credentials. I have tried everything from combo fix to Microsoft root-kit  tools but no luck.    
i have  even cloned the hard drive and thrown it into another machine just to see if it is the motherboard or ram. I'm stumped and need some input.

Answer:Windows 7 will boot in safe mode but not in normal mode

If you create a new account in safe mode, can you log into it in normal mode?

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Hi all,

Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine. Any suggestions? Thanks


Answer:Windows 7 only boots in normal mode, not safe mode

Download SUPERAntiSpyware Free for Home Users: has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware. Click the Preferences button. Click the Repairs tab. Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button. You may be asked to reboot your computer for the changes to take effect.If you upgraded Superantispyware to version 5.0, the instructions are a little different.From the Main Menu, click the Repairs button at the bottom.Scroll through the Repairs list and click on (highlight) Repair broken SafeBoot keyThen click the Repair Selected Item button.You may be asked to reboot your computer for the changes to take effect.

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Hi Guys,

I upgraded to Windows 7 back in December and things were going smoothly until two days ago when my computer started freezing.Mouse cursor won't move, control+alt+delete would not work as well.I basically had to turn off the power switch.

Tried system restore the next day, things ran smoothly for the next day until problems returned.Now I can run things fine in safe mode but system freezes after about 10 minutes of use in normal mode.

Also, the processor light stays solid blue all the time now (before it blinked occasionally depending on the nature of the task being performed).

Any ideas?
My specifics:
HP Pavillion dv6000 laptop
Windows 7 Home premium
Intel Core 2 duo


Answer:Windows 7 freezes after ~10 min in normal mode but not in safe mode

What are you doing when it frezzes? Also what anti virus software do you use?

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I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen then the screen turns black and sits there. I have to hard reboot. I ahve used a repar CD and i have come across an error 0x800700b7, i have also recived this when i tried to work around this problem "identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}"

OS= Win 7

Answer:System will only start in Safe mode, Clean virus in safe mode

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

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Hello ladies and gents , im having a problem with my emachine T1120. It starts up and goes through the welcome screen then goes to bios settings , I click on "start windows normally" and enter it and the machine runs right back to the original bios screen , cant figure, unplugged and pressed the power button several times plugged in same result, why? I added no new hardware or software just turned it on and wa la

Answer:Win.xp emachine starts and runs safe mode, safe mode with networking

hello and welcome to BleepingComputer,,
     this is reminiscent of BIOS settings that need to be reset to default. you can do this by using that option in BIOS. do you see the option there? 
if this pattern exists after BIOS reset, then there are other XP level options to try like console command /sfc scannow and chkdsk /r
 not to long ago, i was dealing with a PC that was doing this same thing, and it was the hard drive (SATA) protocol setting in BIOS, it had to be set to IDE.
one more thing, this could be blue screen error that isn't halting, just looping boot. is there an option at the boot screen (the one with the safe mode options) about halting on errors?

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stuck on safe mode tried f8 also properties please help

Answer:i am suck on safe mode dell laptop safe mode in all 4 corner

Boot to repair tools either by F key or by booting to a Windows 7 dvd. Google is evil

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Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very if its a hardware issue i would not be surprised.

Answer:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)

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Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
Let us know what happens there and we'll move on from there if needed.

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After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

Answer:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,

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Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day

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I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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ok i have a huge problem, i no virus scan capabilities in safe mode and in safe mode with networking, now i have tried to go back to reg. booting, and see if it is installed corectly, and from the looks of it, it is all icons and file folders are there and when im in either one of the two safe modes wither im on the amnstdr or mine the software will not open and it won't open, here is what comes up when i try to open it from program files:

"Faild to start the Symantec Management Client service. Error code returned:
i am getting frustrated badly with this, i am running XP home ed. on an ACER aspier one, (say what you want but its practical) and as you can tell i am running live update/Symantec Endpoint Protection
and yes everything is up to date, i have waxxed the backdoor troj. with no prob. but i am needing help tring to fig. out how to solve this prob so i can make shure i completly killed the attack...thanx

Answer:No virus scan in safe mode or safe mode with netwrkg

Hi and Welcome to BleepingComputer,

Not all anitvirus programs work in safe mode, I don't know about Symantec but I do know my ZoneAlarm does not. I do not see the reason to run it in safe mode. If you are really wanting to run stuff in safe mode, run SuperAntiSpyware in it and just run your antivirus program in regular windows.

Btw, it sounds like you had something on there that has backdoor capabilities and if that is the case, then unless you reformat the computer, it will never be truly safe again.

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I'm having a real bad problem with xp,
Over the past week I had to reinstall XP last week because windows locked me out of my own system. I had rebooted into safe mode to check for a hardware problem, plus before that problem occured I had bought a 3 month old 20 gig hard drive from a friend of mine at college he didn't tell me that the disk lock up's every once in a while. When the hard drive try's to read a sector on the hard drive and when it does it will do this it goes: tick, tick, rick, brack! brack! its nothing dangerously loud.... whens it loading heavy files or programs that are over the size of 125MB it act's like its going to have PC heart attack.........

But anyway, every time I restart my PC and press F8 to Log into safe mode I get the BSOD ( which means Blue Screen of death) I have reinstalled XP 4 times over that past 2 months either due to the system locking me out or file corruption with the OS.... each time windows installs, safe mode is working perfectly but when I put my BU files and programs on it after a week or so safe mode is once again F***** up.......!

also my old 10 gig has the same problem plus I can't use it now because it is slow and can barely handle the stress of my work, examples: ROM hacking, college work. internet playing minor space hogging games, website development minor video editing and word processing. after all that I just named that is on my 10 gig HD I have 4.92gigs left. since I have 20 gig I can do alot more now if its p... Read more

Answer:Safe mode issue or dangerous problem with safe mode WTF now ?

The first thing I would do, is get a new HDD. That could be your only problem. I have a HDD that I cant install windows on, for some reason, it ust wont load, so I used another drive, loaded XP, and formatted the other drive winthin XP and used it as storage and there are no problems. So thats what I would do.

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Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

stopping startup itemsuninstalling hardware driversremoving recent softwarerunning troubleshooters at bootsfc scandiagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

Hi Trevor and welcome to Tenforums. There are several ways to approach your problem. When I was reading your post, my initial impression was the same as yours, the Network driver was causing your issue. To be safe, go to Control Panel\Programs\Programs and Features uninstall a program and sort the drivers by date installed. See which drivers were installed at the time you began having the problem. If you find any, I think it would be safe to assume the problem would be one of them. If you have another computer, go to the HP website for your model computer and download those drivers to a USB Flash Drive. Do one at a time and install the drivers you just downloaded and reboot until you find the offending driver. I would do this one at a time so you will know which driver it is in case Windows Update decides to install it again. See if that will work for you.

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Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

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When my laptop is in sleep mode, having windows 10 does downloading of my third party software stops?

Answer:Does downloading stops when windows 10 is in sleep mode?

No, it doesn't stop.

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I keep on getting the message Startup Repair is attempting to fix problems at startup.

Kdcom.dll is corrupt.

I have an Acer Aspire Windows 7 Home Premium and used factory image disks to reinstall.

The program to restore system only asked for 1 of 3 system image disk.

The startup repair screen comes up every 3rd or 4th time I start up.

Otherwise everything runs smoothly.

Answer:kdcom.dll Windows 7 corrupt with Acer Aspire

Did you recently install any updates? First try a windows scan: Insert your windows 7> Click start > run> cmd> type: sfc /scannow. Allow it to fully complete the scan hopefully it will restore the .dll file. If that doesn't work again insert your windows 7 reboot and hit f12 boot from cd drive. Wait for the blue screen to appear that asks you if you want to Repair, re-install or esc. Hit "R" (Recovery Console) and when bios screen appears (assuming you don't have an admin pw if you do type that in if not just hit enter) Recovery Console is command based. You'll be asked for the drive that your Windows is installed on. Typically its "1" unless you have multiple installs.When you get to the prompt i.e, C:\WINDOWS>,then type: chkdsk /r

Let me know if this installs

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Hi all. IE9 works on my Windows 7 laptop but only in Run as an administrator. When I run it under user mode, it stops working. Went to Microsoft help reset it back to default settings still problem exists. Any ideas anyone has in our IT community? Thanks

Answer:IE9 stops working on Windows 7 in user mode but works as Run as administrator

Please explain "stops working".

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