Computer Support Forum

Computer turns on but shows only blank screen

Question: Computer turns on but shows only blank screen

I've been trying to solve this problem for over a months, going on different forums, trying to contact a one on one guy to help me, pressing all types of buttons on my keyboard but nothing seems to be working!

I have an all in one Dell desktop that refuses to display not even the start up logo. This problem happened right after I updated my computer. The update said it was going to automatically restart but it didn't and just turned off so I decided to turn it on and thats when it all begun.

I'm not 100% sure if it was the update or could be another problem. I should mention that when i turn on my computer an amber or orange light is present as if it's sleeping rather than the normal white light.

I've tried to reinstall windows on a flash drive but I'm lost and don't know where to go past the everything is installed in the flash drive now I plug it in.

I've haven't had any success in finding a solution anywhere near close so I would really appricate the help!

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Preferred Solution: Computer turns on but shows only blank screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Ok so firstly I realized my power supplies fan stopped turning and it got hot. So i decided to take out and try to fix it. I put it back in the computer and connected it to all the places necessary and when i turned my pc on it showed a black screen, my mouse and keyboard didnt want to go on and when i held the power button in, it didnt want to shutdown. Pls help

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please help me i saw there was a way to fix but is closed

Answer:Other computer turns on then shows black screen with err1 err3

Can you provide mode details.

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Last night my computer froze, so I turned it off and on. When I turned it back on a screen popped up saying "yadayadayada mainboard" pentium inside, and in the corner it says bios-delete. There was nothing different, thats whats always been there since I got the computer. After that, it goes to a black screen and nothing happens. I can hear the computer running and I know everythings on. Any ideas whats going on? It just did this out of the blue

Answer:My computer turns on, shows one screen, then blackness. Sudden problem

What type of computer?
What is the OS?
What model, brand an etc?
Did this ever happen prior to this issue?
What where you doing prior when this first happen?

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I have an Ispiron 530s desktop (XP Home). When I try to turn on the computer, the CPU fan is very loud and constant. I get no desktop. Both the monitor and the computer on/off button are amber color, no green. What could be the problem? What should I check first?

Answer:Computer turns on to blank screen

Usually the amber color indicates a power problem... as if your power adapter or cable to the power adapter is broken, or the power socket is damaged.

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Ok... So i have a Compaq Presario cq3020an and yesterday i walked in and it had a BLUE SCREEN OF DEATHHH...not taking much notice of it i restarted my pc only to find that the screen would be on...but completely blank...the light on the screen is solid, and my mouse laser is red...theres alot of clicks on startup and all the good stuff...but nothing comes on the screen...please help me

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My configuration is Intel Core 2 Duo E6600, X1950XTX Radeon, 2gb ram, 250HD, 500w powersupply.
So one day I'm using my computer, which had been working wonders for 3 months, and it just shuts down. Then it wouldn't turn back on, at all, no power anywhere. So, I replaced the power supply. I made no other changes other than the power supply. Now it powers up, all the fans turn on (including from the video card), LED light turns on, even the CD rom driver works but I get nothing at all on the screen. And since i get a blank screen with both of my monitors I can't see how it's a monitor problem. I also get no beeps when I turn the computer on, and although I am not sure, I think the hard drive disk spins.

I can't see how it would be the video card since it was previously working and nothing changed on that. The only thing that makes sense to me is that when the old power supply broke the motherboard or, i hope not, the CPU got damaged. Has anyone seem or heard of someone having a similar problem? What Should I try? How can I find out if its the mother board or the CPU malfunctioning? Thank you for the help.

Answer:Computer Turns on but Screen is Blank! Tried Everything, Please Help!

Hello and welcome to Techspot.

First things first, when you installed the new PSU, did you connect the power cord to your graphics card? Did you connect two power connections to your motherboard? Both the 24 pin and the ATX12v connectors?

Assuming you did, I'd strip down to the basics to help with the troubleshooting. Remove your motherboard from the case, and set it on a box beside your case. Intall ONLY the cpu/heatsink, one stick of ram and your graphics card (unless you have onboard graphics as well, in which case do not install your graphics card).

Connect the case's speakers to the motherboard.

Connect your monitor to the graphics, and then use a screwdriver to quickly "short" the two pins normally connected to the case's power on switch.

Tell us exactly what happens at this point. What lights are on, what fans are spinning, and what beeps you are getting. Good luck!

Also, please give us your motherboard make/model number, as well as your PSU maker name.

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Resets almost immediately after boot hardware peripherals do not turn on when plugged in(except usb devices)

Answer:Computer Turns on with blank screen

Also, no beep code to indicate successful start up

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I was wondering what was wrong and how can i fix my computer. When i turn it on its a blank screen and it just shuts off by itself. Then it turns on by it self with a blank screen and then turns off again repeatedly. How can i fix and whats the problem?

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Well it started awhile back when my PSU died so I got a new better one, but the computer would still turn on but stay at a blank screen. I tested my parts and came to the conclusion that it was either my mobo or CPU or both, so I went to the store and got a new Asus mobo and a sempron chip and installed them. The computer still has the same problem and I don't know why and what to do. Sorry for my english and any help is much appreciated.

Please use descriptive thread titles from now on.Thanks.

Answer:Computer turns on, but I get a blank screen after replacing bad psu.

So how did you test your parts?

Start with a minimal system - nothing but mobo, PSU, video, CPU and a single RAM module. Preferrably not in the computer case but on a nonconductive surface like a wooden desk.

If it doesn't work, replace the video (if external) and RAM.

Look over your habits. Did you take anti-static precautions when putting the thing together? (Something as basic as touching the computer case or the PSU before touching any other components.) Did you happen to work on the thing while it was plugged on and you dropped a screw on the motherboard?

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Heys, nice to meet everyone.
Well my first problem is that ever since i got my pc (6 yrs ago) it frequently restarted. So i turned off automatically restart & frequently got bsods. The first was DRIVER_IRQL_NOT_LESS_OR_EQUAL & the second one was PAGE_FAULT_IN_NONPAGED_AREA. I searched on google the problems and it said something about my NIC & Sound Driver. So i decided to open up my computer and try to swap my NIC whilst in the process just check out my graphics card and my ram to see if it was faulty, After that i turned on my computer and at first it beeped, then made this screechy sound for a split second and i smelt something weird. After that i turned it off re-inserted the RAM, NIC, GC & when i turn it on i get a blank screen. Both my cd drives keep resetting or blinking and wont open up, All my fans work & the red light and green light under my power button just stays there.

Specs of my computer:
- Pentium 4 2.4 GHz
- NVIDIA Geforce4 MX440SE 64mb
- PC333 512mb RAM x 2 (1024mb)
- 80GB HD + 120GB HD
- GIGABYTE Motherboard (MODEL: GA-8SG800)


The BSODs are caused when i play games like; Counter-Strike & Warcraft III. Also while i listen to music using WMP10. It can sometimes just be caused from sitting there.

Answer:Computer Turns On but Blank Screen & BSOD

wah man u are really something u can use a restart pc for 6 year

i also face this problem before and i only use it for about a year i change another motherboard

ok then,the beep beep beep sound is come from ram which is being wrongly insert or mother board cannot connect it

u smelt something???hopefully u din get ur RAM burn

maybe u get ur mother board or RAM a shock try to run a benchtest on ur pc(i guess is ur motherboard)

it also can cause by power supply with a slim chance

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Hey guys I'm hoping for some help on this one, since i can't seem to figure out what exactly is wrong. I've had my Y510 for about 2 years or so and the only thing ever to go wrong was the right hinge. All of a sudden the other day, I would turn my computer on and only the media buttons/ processor lights would turn on. The screen was totally blank, not even backlit or anything. I tried connecting the compter to an external monitor but I still didn't get anything. Even pressing the NOVO recovery button didn't do anything. Any Ideas would greatly be appreciated. UPDATE: I was reading an article/faq that showed very similar to my problem, however lenovo says I need to update my BIOS. But how would I even going about doing so when I can't even get the lcd to turn on?

Answer:Y510, Computer turns on but blank screen.

I have the same problem here please tell me more if you got the problem solved pls

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So I ve encounterd this issue while im playing video games (mostly Tera), in the middle of the game the computer screen goes black (sometemies even other colors), but my computer is still running, although my Hard drive indicator isnt blinking.
I have a:
Intel core i5 3570k, Asus gtx 770, 8 gb of ram, 1TB HDD, 650W Psu,
I dont think its because of overheating, because when i look up the temperatures the max on my gpu is 75? on full load what is fine for the 770, and my cpu is on full load at about 54? max.
So could it be a software problem or my HDD is not working properly.
If anyone could reply i would be thankful.
Thank you!

Answer:While playing video games my computer screen turns black or blank

I really need some help! So if someone wants to reply go ahead.

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Hi i have a Toshiba Satellite laptop with windows vista and when i try to start it up it goes to a blank screen with a funny symbol (ascii 187 box building character?) and a cursor that is flashing (like an underscore). When i try to push any buttons it beeps. I may have stopped the computer in the middle of a system restore (i wasn't sure what it was doing) :s Is there any way to save it?

P.S. I've already tried:

Take out the battery and hold the power button for 60 seconds.

Press f8 (nothing)

Press f12 (it went to a boot menu with options 1. HDD 2. FDD 3. CD/DVD 4. LAN and 5. USB Memory, but when i tried to choose an option it went to the same blank screen with the funny symbol)

Thank you so much.

Answer:computer shows blank screen with funny symbol and cursor

Are you sure you're pressing F8 at the correct point in the boot process? It needs to be pressed and held down at the Toshiba splash screen until the "Advanced Startup Options" appears, then choose "Last known good configuration" and press <Enter>.

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product number t6c49ua#aba ive tried everythng i can think of please help me

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This one truly has me confused. I started one of my computers and it started as normal I saw the Windows logo with the bar scrolling beneath it and the next thing I know I have a black screen with the cursor on it. I am able to move the cursor but can see nothing else. I have tried putting in a new video card in and am still getting the same problem. I have tried rebooting the computer in safe mode but it also does not give me a screen now safe mode does display drivers before showing blank screen with cursor. Any Suggestions on how to correct this?

Answer:Computer shows windows loading then Blank Screen with Mouse Cursor

Have you tried to boot in VGA mode?

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Hi there, I have a Toshiba Equium A300D-16C laptop.

It was fine until now...

When I press the power button, my laptop turns on but the screen remains black / off.
HDD indicator doesn't flash or anything ... ( in case this helps )
I've also tried to remove the battery, hold the power button for 30s and plug the power cord back in... Same thing laptop turns on but screen is black.

I tried to connect my laptop to my PC's monitor using HDMI cable but no success... Laptop turned on but my pc's monitor was showing nothing.

I haven't changed anything inside my laptop or unscrewed it.

I quite often kept my laptop on the bed/pillow so it may have something to do with overheating or something.

How did I get to this point:

Yesterday my laptop was fine, there was nothing wrong with it... I switched it off at night but when I tried to switch it back on this morning that's where I faced this problem.

Any help would be appreciated.

Many thanks,

Answer:My laptop turns on but the screen shows nothing / remains off.

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Hello All,

My Compaq computer starts up and shows the Compaq Logo and then the screen turns blue and starts up again by itself. I am running XP. Some writing flashes on the blue screen but doesn't stay there long enough to read it. Seems like I can see the word Hardware and then it is gone.

Anyone know what might be wrong?

Answer:XP shows compaq screen then turns blue

It could be due to a hardware malfunction. Tap on F10 during startup to enter the BIOS Setup utility. Once there, set Defaults and Exit. F10 again to accept. Let the computer boot.

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So my prob is that every time i try to do something on my computer [like watch videos ect] my screen after a while [sometimes 1hour,sometimes 20 mins] turns black and just shows no signal or just black.

I have no idea what to do.I tried to virus scan/spybot search over and over.obviously it not the prob.

I tryed to run windows in safe mode and then it only happens in 6hours or so [i have this prob for a while now so i even noticed the time gap]

could the problem be in my video card? damaged or something.

And if theres any way to enable sound in windows safe mode?
[i could use my pc then without any problems..and yes i know safe mode is for troubleshot'n only but im not going to visit porn sites or other words-safe pasword protected sites ect.]

please help me,i really dont have a clue what to do.

Answer:Screen turns black [shows no signal]

Post all hardware specs, including power supply wattage and brand.

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Hi guys, So basically about a week ago my computer started to have some issues with not showing any respond on the monitor after i tried waking it from sleep mode. So what i did was just unplug it for 30 secs to 1 minute and it seemed everything started up fine (the Bios info was the first thing to appear and then the menu where you choose normal or a safe mode start).But a couple of days ago it it seems that the computer wont respond at all even after trying the unplugging method,It doesn't get any more beeps and the monitor doesn't respond anymore.
I tried checking weather or not the monitor was the problem by connecting another working one but the problem still persist. I tried reseating the RAM as well to see weather that fixed the problem but still no luck.I also left it unplugged for the entire night to see if that worked but nothing.At this point i don't know if the power supply is the problem or something else im not aware of.Im pretty green in this area so any help would mean alot.

Answer:Computer Turns On but Nothing Shows up on Monitor?

if you don't see any lights or hear the hard drive and fans spin up it is likely the power supply. You can test it by unplugging from the motherboard and jumping the green wire to the black, plug in to wall outlet, turn on switch at back if it has one. fan in power supply should spin. this test does nothing to check output voltages so just because the fan spins it could still be a faulty power supply. If the fan does not spin you know it is toast.

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i was watching videos last night, then the computer stuck, so i hit the restart botton. When its turning back on, i can hear the fan, but nothings shows on the monitor. i reconnect the mouse and the keyboard and they are both working.

i recalled some problems from before, my anti-virus will randomly turns off, and i have to manually turn it back on, because it does that when its updating, i didn't pay much attention to it.
also, my computer laggs from time to time, sometimes its so slow i have to wait for the letters to come out when typing.
my monitor disconnected a few times on its own as well before, it's probably because the connecting cords got loose, when i moved them around, the monitor will turn back on.
and i haven't done a virus scan for 63 days... >.<

i dont know much about computers, but i did ask a friend who is somewhat better at computers. he said it's probably a virus, but he is not sure.
i dont know most of the proper computer terms, so the above description is the best i can do.
Please give me some tips on why it's doing that, thank you very much.

PS: i dont know how to test my monitor, i have a laptop, but i don't know what else i need to do after connect the monitor to my laptop.

Answer:computer turns on but nothing shows on the monitor

To see if it's a monitor issue, your may plug the vga(video) cable of your monitor onto your laptop's monitor port.
For your computer, you will need to run a virus scan and update the virus definition on line, make sure that you are connected to the internet when you do this. Do Windows Update also. Have you been doing Spyware removal also? You may use Ad-Aware from Lavasoft, it's free. AVG anti-virus is also a free anti-virus software and it's very good.

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please help!!!my laptop turns off at startup and shows weird screen. here are pictures any help would be greatly appreciated.

Answer:please help!!! laptop turns off at startup and shows weird screen...I have pictures

Your monitor connectors are bad. I don't think its the monitor itself. Just a bad connection.

I take this is under warranty?

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I just got this laptop yesterday and it was working fine. The specs are HP Omnibook 6000/P3 800 MHZ/128 RAM/20 GIG/8X DVD. Today the laptop works fine in the morning, but in the afternoon it starts freezing a lot. Then it keeps getting worse and worse. It froze when it was loading windows 2000. The worse is right now when I turn it on but nothing shows up on the screen. I think its the hard drive so I took out the hard drive and turned it on. With and without the hard drive, the laptop still turned on and nothing shows up on the screen so I think that the hard drive died or something. Also, when I took out the hard drive, I hear a loose piece inside when I shake the hard drive. I Don't know what exactly the problem is, so please tell me if its a software or hardware problem. Please tell me what I should do.

Answer:HP Omnibook 6000 Laptop Problem! Turns on... but nothing shows up on screen!

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Hi there, I have a Toshiba Equium A300D-16C laptop.

It was fine until now...

When I press the power button, my laptop turns on but the screen remains black / off.
HDD indicator doesn't flash or anything ... ( in case this helps )
I've also tried to remove the battery, hold the power button for 30s and plug the power cord back in... Same thing laptop turns on but screen is black.

I tried to connect my laptop to my PC's monitor using HDMI cable but no success... Laptop turned on but my pc's monitor was showing nothing.

I haven't changed anything inside my laptop or unscrewed it.

I quite often kept my laptop on the bed/pillow so it may have something to do with overheating or something.

How did I get to this point:

Yesterday my laptop was fine, there was nothing wrong with it... I switched it off at night but when I tried to switch it back on this morning that's where I faced this problem.

Any help would be appreciated.

Many thanks,

Answer:Equium A300D-16C turns on but the screen shows nothing/stays black

I had similar problem long time ago on my old Satellite. CPU was defective. After CPU replacement everything was OK again.
I really don?t know what to say.
Maybe you should contact Toshiba and let them check your notebook. They have diagnostic tools and can find out what the problem is.

What do you think?

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I just purchased a brand new, customized Satellite P750-BT4G22 from Toshiba Direct, and right out of the box it is doing the following.

* Does not boot up
* Storage Drive led does not light up
*Only the power button is lit up, Keyboard won't light up
*Screen does nothing, just stays black
*Can hear fan running

I've tried it with the battery, without the battery, only plugged in, called tech support and held the power button down for the 10 seconds. I was told to ship it back. Maybe they should test their laptops before they ship them out. Very upset.
This really makes me skeptical about Toshiba's care for quality. Sucks that I spend $1100 for a D.O.A laptop that I have not even used yet. Uuuggggg!!!

Answer:Toshiba P750-BT4G22 laptop turns on but the screen shows nothing / remains off.

Most companies use a statistical model to decide how many of their units need to be tested to be sure to catch, say, 99% of the defective ones. They rarely test each unit. Bad ones do get through from time to time.

Not sure what you want from us. There is really not much you can do without voiding the warranty. It doesn't sound like anything obvious, though you could try the Fn keys (and I think the Fn 6 key at top) to see if you can turn on the screen.

Other than that, it could have been damaged in shipping. It doesn't take much to damage a hard drive. Make sure the RAM modules are firmly in their slots and the hard drive is connected. But don't leave an screw marks!

I bought a Satellite not long ago and their was no ritual or special dance I had to do to get it to start up.

Better send it back. I understand the frustration from waiting.

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So my laptop was working perfectly last night, then all of a sudden I wake up and it turns on but nothing shows on the screen. It beeps about 4 times every 30 seconds and does so until I turn it off. Ive tried connecting it to an external monitor but it doesn't work. Anyone know whats wrong?

Answer:[SOLVED] Dell Studio 1555 turns on, nothing shows on screen but beeps

Sounds like a memory issue.

Have you done any memory upgrades lately

I'd pop the memory cover off, remove and reinsert the modules and try again.
Make sure you remove the AC and battery before removing the cover

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sir,i do have lenovo G500 and since a month i am facing problem of blank screen when i turn on my laptop by pressing power button.have tried all the ways to resolve the issue but helpless it doesn't show anything on the screen and shows simply a blank screen and glowing led of power.kindly help in this issue.

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Every since I installed my Radeon 9250, on startup after about a min or so, the screen turns black like it would when you change display settings (ie. resolution, refresh rate etc.). What can I do to stop this?

Answer:Screen turns blank on start up for a second of two...

It may be blanking out like its changing resolutions because it is in fact doing just that. Are you using a DVI to analog converter on the back of your video card? because thats just what it does.

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My laptop can be switched on as normal, and I see the button light up and hear the fan's whirling noises. Nothing appears on the screen and then the laptop switches off. (It makes the noise it usually makes once I've switched it off myself. I have ruled out the fact it could be over heating because i have cleaned out the fan i recntly had an issue with boot up but i re installed windows from a bootable usb and it was fine for about 24 hours. It started off switching off randomly when i tried to enter my hard drive folders then it started switching off when i right clicked(every time) weird i know then it just got worse and does as i explained at the start any ideas people !?? comepletely NEW PROBLEM

Answer:Power on, blank screen then turns off

Now its been on for hours but the screen is just blank. Very weird any ideas ?

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A while ago, my Asus netbook decided to stop working, and it wasn't something that happened while I was using it. Last time I had used it, it worked fine, I turned it off, and when I turned it on again a few hours later, it would turn on but the screen would remain blank. I tried turning it on and off several times, but nothing. Eventually, I got frustrated and decided to open it up. I took it apart as much as I could, and once it was opened up, I decided to turn it on, and just like that, it worked. All I did was open it up, I did not remove any internal hardware or replace anything. I closed it back up, and since then, it's been working fine. I still have no idea how I "fixed" it.

So, that's that. Not too long ago, I bought a Sony Vaio netbook, and just like the Asus one, I am now having the same trouble with this. It was working fine for a while, and then one day, I turn it on and the screen remains blank. I tried opening this one, but it was a bit more difficult to open, and when I opened the Asus, I messed up the keyboard cover, so the keyboard sort of feels like it's indented in. So, I didn't wanna risk doing the same thing to the Sony one.

When I turn it on, the first thing that comes up is a black screen that reads VAIO in the center, and then after that, it's a black screen with a short horizontal blinking white line on the top left corner. The same short line you see when you open cmd.exe. However, if I try to type anythin... Read more

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Hi guys,

Basically as the title suggests, when I turn on my PC it powers up, I hear fans spinning yet my screen will stay black. To add to this when it stays blank my keyboard also does not light up.

So far the only way for me to access my PC is to turn it off and on a few times, usually including completely disconnecting it from the power for a short while.

PC Specs:

Windows 7 Ultimate (64bit)
AMD FX(tm)-6100 Six-Core Processor
GeForce GTX 760
8.00 GB RAM
PC Power & Cooling Silencer 610 EPS12V 610W Power Supply

Rocca ISKU Illuminated Gaming Keyboard
Rocca XTD Gaming Mouse
(First time having a gaming mouse/keyboard so I was not sure if maybe they caused problems, sucked extra power etc..)

I'm not too experienced with the ins and outs of computers but all I can think is maybe my PSU is not giving enough power (though I get no warning beeps), my Keyboard might be the issue? I hope you guys can help. I've thought, maybe do I need to update the BIOS? If so how do I do that?

Answer:PC Turns on BUT my screen is still black/blank?

Is this a new build that will not post or has it been running then developed a problem?

Have you tried disconnecting ALL drives [both hd and optical] removing any usb device ie printer, scanner, hub, etc and then pw ON? See if the mb will reliably complete POST. If it does complete post a few times, then start connecting devices one at a time until you find the failed part. If it does not complete POST in the above config, then you will need to start swapping parts with known good units; start with the pw supply.

Next post ALL of your exact system specs; ie exact mb installed, exact ram installed, etc. Note 8gig of ram does not really tell us much; 8gig of corsair 123xxx, tells us a lot more.

If you can get the system to post, enter the bios or uefi and post the following info; cpu temp, system temp, 12V, 5V, and 3.3V values.

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Hi there! I am no computer guru, but am hoping to make some upgrades to my system so WoW can run smoother and with higher graphics. Currently when I run WoW, the screen will occasionally turn blank, but the computer and monitor will still be on.

My system contains:
-AMD Phenom(tm) II x4 925 Processor 2.8 GHz
-64-bit operating system
-Windows 7 Ultimate
-Nvidia GeForce GT 220 and Nvidia nForce 750a SLI

Please, any help is appreciated it. I would also like recommendations for upgrades if possible

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my laptop was working fine till this morning when i tried to boot it up. The screen is blank and the laptop keeps on loading the drives pauses and starts loading it up again.. Any ideas? thx

Answer:hp laptop turns on but screen is blank

We need more information. Please look here:,33586.html

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I have had this problem since i recently bought my new laptop.

I got my laptop in December of 2009 and it is a Hp Pavilion dv7 with windows 7 Home premium 64-Bit.

The screen randomly turns black and then it turns on again and everything is normal again but i get a pop up saying that there was an error in the display driver.

I tried to solve the problem with and this is the report that came up.

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8003E844E0
BCP2: FFFFF88005295490
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Server information: a22e26d7-0c9a-49f6-8336-fd93750b8c77
Can anyone please help me.
Thank You

Answer:Screen Turns blank and i get an error

Quote: Originally Posted by manvir


I have had this problem since i recently bought my new laptop.

I got my laptop in December of 2009 and it is a Hp Pavilion dv7 with windows 7 Home premium 64-Bit.

The screen randomly turns black and then it turns on again and everything is normal again but i get a pop up saying that there was an error in the display driver.

I tried to solve the problem with and this is the report that came up.

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8003E844E0
BCP2: FFFFF88005295490
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Server information: a22e26d7-0c9a-49f6-8336-fd93750b8c77
Can anyone please help me.
Thank You

First we need the actual DMP file. use these to find and upload it to us.

It is telling you that there is a problem with your video driver. You need to go to nvidia and download the newest version.

Completely uninstall the current driver, and only install the driver, not the other junk that comes with it
Let us know if you need help


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I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

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Our Gateway MS2285 was working just fine this morning. I turned it off normal, by using shut down. I got home from work, hit the power button, did some stuff, came back to the laptop and thought the screen had timed out so I hit the space key to get the screen to come back on. Nothing!

I held the power button down to shut it down, thinking it started wrong. After a 15 second wait, I restarted it. Again nothing. I can faintly hear the fan running but nothing else. The 2 lights showing it's on and the battery is charged light up. I hit the volume buttons and they light up als the P and the one next to it will flash if I hit them ( I don't use them so I don't know if that's normal.)
I looked online for possible solutions and found that people had unplugged it, taken the battery out, held the power key for 20 seconds and restarted...or before restarting it f1, f2, f3, f4 and enter...or hit the fn + f6 keys at the same time. None of these worked at all.

HELP PLEASE!!! My poor old desktop, I'm on now, is slow as molasses We use the laptop a lot.

You are all always so very helpful I hope you can help me resolve this issue very inexpensively.

Thanks for any help.

Answer:Gateway MS2285 turns on to blank screen hear the hum I what I think is the fan in the beginning but then nothing. If you put it up to your ear you hear like computer buzz. When you power if holding the power does that bzzz down.

Please help!!

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Whenever I turn the notebook on, it comes on but the screen stays black. What could the problem be? I have also tried using an external monitor but nothing helps.

Answer:Acer notebook turns on but screen is blank

the model of laptop?

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I started having issues yesterday, the day after I installed teamviewer a program that is on my iPad also to remotely control the laptop. At first the screen started freezing when I was in the middle of a Java game. So I restarted the laptop only to have it freeze at the main screen (after login).

The screen would freeze the display would change to a very low resolution (I think). So I kept restarting it only to repeat. Until eventually once past the windows logo the screen would turn black and blank. Sometimes the display would turn on black and blank and other times it would do that after the logo.

A few times I managed to get it to go into safe mode and I restored to a few days ago but it made no difference, I also tried many other things like changing some settings but nothing worked.

So after like 2 or 3 hours I Rolled back and disabled "nvidia quadro nvs 135m" (since I read it might be causing the issue and I should uninstall it which I couldn't), once I disabled it I restarted the computer and made it to the main screen without issues, and I could even load my game. I enabled it again And restarted the computer only to have the same issues so I disabled it again after finally getting into safe mode.

I don't know if it works fine now, I left it on at most for 5-10 minutes without any issues and I never actually logged into the game to see if it works.
Like I said I tried restoring to an earlier time but I think the issue is with that particula... Read more

Answer:Display turns on to blank black screen

Go here:
Check automatically for a video driver for the on-board "nvidia quadro nvs 135m" video card. Doing this may solve your problem

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randomly windows 7 crashes out of nowhere, the screen goes white or green and the speakers buzz and i have to restart it, ive tried disabling the ati audio but hasn't helped and ive ran occt and prime95 and doesnt crash so i dont think its a o/c problem.Has any else had this prob or know a solution?

Answer:Screen turns blank white with buzzing win 7

No blue screen, just that crash? Even though you say you've tried occt and prime95, it sounds like a bad OC, try going to stock speeds and see if it repros.

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Hi everyone! I'm having a problem with my dual monitor setup, one DVI and one with HDMI, all connected on my NVIDIA GeForce GTX 560 GPU. The thing is, my cpu boots up. But after the Windows Logo shows up, instead of bringing me to the log on screen, the computer shuts down.

I have the latest drivers of NVIDIA (314.22). I tried to reinstall the driver in Safe Mode but it didn't work. The problem persists. While on Safe Mode, I uninstalled the NVIDIA Driver and restarted my computer. After that, my computer brought me to the logon screen but the resolution was very low and as I logged in my password and proceeded to my desktop, the resolution is also low and my 2nd monitor is on idle.

Take note that my primary monitor is the one with the DVI.

Thanks in advance!

Answer:Dual Monitor Problem - Computer turns off after Windows Logo shows up

Ok, after a few tinkering, I figured out that it was a hardware problem. What I did was I disconnected the DVI and the HDMI from the graphic card, then detached the graphic card from the motherboard. After a few seconds, I placed back the graphic card and connected the DVI and HDMI and ta da!, everything worked out fine.

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I am using windows XP. Just turned on my desktop computer and only blank screen showed up after the manufacturing company,no welcome showed even. I tried to go to safe mode by pressing F8 but it just hang up my computer. I tried clicking ctrl+alt+del but still it didnt prompt up. Any help will be appreciated. Thank you in advance.

Answer:blank screen, no desktop shows

Do u see a black screen with win xp logo and loading bar?

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Hello. I'm a student and I'm having problem with my windows. The screen won't shows anything. Just blank color. I tried restarting the windows few times but it didn't work. It already on but the desktop won't show up.

Answer:screen won't shows anything. Just blank color

if this is a laptop screen, hold it up to a light or use flashlight and look real good for you desktop.. (usually a faint boot logo is easier to see)

Laptop screens use a light bulb to Back Light the screen.. If you faintly see the desktop, the bulb is blown..

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Hi,Please, help!When I open my laptop, it just shows a blank screen with the mouse arrow...I need help please!

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So my Qosmio X770 turns on but the screen stays blank, it was randomly turning on every so often but now it just stays blank.

The hd is working fine still, I've tried plugging it into a TV to see if it works but no signal is found. I've been told by a friend that it could be a problem with the graphics card, I'm wondering if it can be simply swapped if I buy a new one or is it integrated and I would have to replace the whole motherboard?

Any help would be appreciated.

Answer:Qosmio X770 turns on but screen stays blank

Even if the HDD would be faulty, the notebook should power ON and you should see the Toshiba splash screen on the internal display.
So its definitely NOT HDD problem.

You said you have connected the notebook to the TV. Can you see the Toshiba splash screen on the external monitor (TV)? Are you able to access the BIOS pressing F2?

If not, there is definitely an hardware problem.
It could be an fault of memory modules, graphic card or even motherboard malfunction might be possible.

In case of GPU or motherboard problems, the whole motherboard has to be replaced and this is expensive fix since mobo is most expensive notebook part.

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I don't know if its a windows 7 fault and if it can be solved but I was watching BBC iplayer on full screen last night away from the computer sat down and this used to be fine on my old windows xp setup I should mention but every 10 mins the screen would go into standby mode cause there's been no movement of the mouse or keyboard activity. So I kept having to get up and move the mouse, I've checked my windows 7 screen saver and its set to none so I wondered if anyone here can help me to alter the settings or where to look.

Answer:Monitor when idol for 10 mins turns blank screen

Check your Power Saving Settings in Control Panel, set each item to Never!

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Hey guys.

so i have a 2 month old acer aspire laptop. it's os is windows 7. I have been using this compute with absolutey no issues. However today i dropped it by accident & when i turned it on it loads normally by saying acer and than it says loading windows field. after that it just turns into a black screen.

i have a huge essay to start and knoe my computer isn't working. i am offering $70 to anyone who helps me successfully solve the issue.



Hi and Welcome to TSF!

The computer just sits at the loading screen?

Do you have your Windows 7 CD?

Can you boot into Safe Mode?

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My computer suddlenly started with this problem, it was working but a week ago happend the first time, I already restarted it to the factory state but laptop still the same and restarts itself. 
My OS is Windows 8.1 64bits




[ Name]


[ Guid]


[ EventSourceName]



[ Qualifiers]








[ SystemTime]





[ ProcessID]


[ ThreadID]







0x000001d3 (0x0000000000000221, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

para... Read more

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I just finished a custom built system:

i3 3.0ghz
MSI p55m-gd41
nvidia 220 pcie
4gb kingston ddr3 (2 sticks in slots 1/3)

My problem is, once i boot from the dvd, it says "loading files" with the long progress bar across the bottom of the screen.

Once that finishes, it goes to blank screen. I let it sit for about 12 hours and the screen stays blank. I never see any Install GUI/Win Logo or anything. It never really gets to Step 1

I've used this DVD to install on a few diff. computers fine.

So far, I tried booting GParted from the CD to try to format it, but that won't boot for me. Keep getting "CD Not Found" error message. I think this may be because of a kernel issue with SATA.

Anyhow, I did get Ubuntu to boot and even install but I can't partition my disc (thought a 100gb partition would help install win7)

Answer:Install Goes to blank screen BEFORE logo shows

Try using free Partition Wizard CD which will autostart.

Let files load, select 1 for screen res, Wipe HD with zeroes, then try installing Win7 with GRUB (which interferes) gone. Use Custom install>Drive tools to create New, format first.

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Hi I am new to this forum, but I have been browsing it and reading through messages for the past couple of days.

I'm hoping someone will be able to help me with a problem I am having on my computer!

On Thursday evening I used my computer as normal. I was having problems with my printer, and the technical support people told me to change some settings in the printer and faxes section, which I did with no problems at all. I am not sure if that is in anyway related to my current problem, but that is the only recent change to anything on my computer. So after making those changes I turned off the computer for the night.

Yesterday morning I turned it on because I wanted to fill in an online job application by the afternoon, but I noticed my internet security would not turn on, even though it is set to start with the computer. Then I realised that nothing I opened would show up in the task bar. I also noticed the language icon, 'EN' is on the left hand side, next to the start button, instead of on the right hand side next to the time.

I went online and tried to copy and paste, but copy and paste will not work. I can't open new windows by clicking on links, and I can't check my emails or log in to an instant messenger. I can't drag and drop either.

Getting worried, I tried to do a system restore, but when it eventually opens, the system restore screen is a white blank box. Help and Support will not open either, and I tried typing the url for system... Read more

Answer:System Restore shows up as blank screen

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Hi I have this strange problem with my laptop, its a pain to start my laptop, it shows complete blank screen, with all the lights on, hard drive light blinks for a while and then stops. After trying the power button again and again, when it finally starts, my laptop runs fine and all the programs also. Please assist i have an updated version of BIOS and have already tried BIOS resetting and Power Management resetting. Also when it starts, it works fine with both battery and AC power.

Configuration: Windows XP Professional SP3
Model: Presario V3000
Processor: AMD Turion 64, 2.21Ghz
Hard disk: 120 GB

Answer:Laptop shows blank screen at power on

Have a look here: Tutorial: No POST (Power On Self Test)

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Here's what the problem is: 1. The screen suddenly tinted in pink and turns black after 4-10 seconds. So I have to perform hard reset to reboot. 2. Nothing could be seen on the screen when I reboot but it would show up in external monitor, but there are vertical blue dotted lines on the screen and Windows would fail to start. It won't even get to the log in screen. 3. Rebooting again (using hard-reset) would bring me to Thinkvantage Rescue and Recovery startup repair and I can only fix the problem by restoring the system. 4. Then, Windows would be able to start like normal but the problem will occur again after 5-10 hours. Or else the screen will not turn on after I sleep or hibernate so I have to repeat step 2 and 3. Today I performed a full restore using ThinkVantage Rescue and Recovery so the system has it's factory settings. Everything looks OK so it gives me a relief that was temporary. The problem will always occur again if I try to update the score in Windows Experience Index. After the screen flashing during the rating update, the screen suddenly tinted in pink or green and then blank so I have to repeat step 2,3 and 4. Every video components passes when I tested the video card using PC Doctor 5. Sometimes after I restore the system, there is a message in Windows which sounds something like this: "Windows succesfully recovered from display adapter problem". I thought changing the display driver will fix the problem, but it will happen no ... Read more

Answer:Screen tinted in pink and turns blank. LiveKernelEvent 1033

Either the CCFL backlight or inverter board have stopped working. If you are still under warranty, you can contact Lenovo and have it repaired. If not under warranty, you will have to replace the LCD/inverter board with a compatible replacement.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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I was working in Scrivener ( when my PC blue screened and rebooted. When I reopened the project, the text in the document I'd been editing had turned into 17 pages of what appear to be blank characters. (It's not just white text, I checked.) I navigated to the RTF file for that document, tried opening it in notepad, and it's full of blank characters, 65KB.

I tried doing a Windows search for documents containing a word that I knew I had only ever typed in that document (the word 'plushie'), and the document came up in the search. This seems to indicate that the data still exists somewhere...

I've already tried the following and none of them solved the problem:

- Checking for Windows "Previous Versions" of the RTF file
- Recovering older versions of the file with Recuva; searching for any files containing a word unique to the lost text with Recuva
- MS Word's "Open and Repair" feature
- Checking to see if I have a recent enough restore point
- Checking Scrivener's automatic backups

I'd appreciate any ideas! I've been working on this project all week.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Atom(TM) x5-Z8300 CPU @ 1.44GHz, Intel64 Family 6 Model 76 Stepping 3
Processor Count: 4
RAM: 1940 Mb
Graphics Card: Intel(R) HD Graphics, 1024 Mb
Hard Drives: C: 28 GB (4 GB Free);
Motherboard: ASUSTeK COMPUTER INC., E200HA
Antivir... Read more

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Hi guys , i have created a mapped network drive but nothing is listed when i connect to the remote pc. i do not see any folders/files etc ... if i use my pc to connect to another pc everything is available like the users ,public folders where i can browse through them.only issue is with this specific laptop.

The remote pc is running win 10 pro 64bit. Is there something i should be aware of ?

a picture descibes better the situation

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I have a very strange problem. My home computer runs on Win XP Home edition with SP2 and IE 6. I have two user accounts in this computer (both have administrative rights). In one account, everything works fine. In the other one, when I opened the Windows Update, I got a blank screen.

I can upgrade from IE 6 to IE 7.0 (from a CD) with the good user account, and the newly installed IE 7 worked fine in the good account, but not in the bad account--streaming images were not shown correctly, they appeared as a black box. However, when I tried to upgrade from the bad account (first uninstall and then reinstall IE7.0 from the same CD), I got an error message that installation could not be completed. Microsoft put IE 6 pack and created a link called "Internet Explorer Troubleshooting" on my desktop. When I double clicked on the link, it gave me a warning " This file does not have a program associated with it for performing this action. Create an association in the folder option control panel". I have no idea what program to associate it with. Please help.

Also it is very puzzling for me, since I used the same file IE7-WindowsXP-x86-enu.exe for IE 7 installation, how come the computer could successfully read linkid=63939 in one case but not the other?

Answer:Solved: Windows Update shows a blank screen in IE6

I did not realized that this problem of not being able to view the Windows Update webpage was due to corrupted WinXP system files, which was repaired by Windows File Protection, by running "sfc /scannow" at the command line.

Thanks to the helpful suggestions I received from members of this Forum, especially MCSA and Bernardus, and ozrom1e, from Start->run-> I typed "sfc /scannow" (without using the Restoration CD), and in just 5 minutes, all my problems are solved. System Restore works, all my user accounts are good, Windows Update screen comes out nicely in all of them, I can upgrade to IE 7, the streaming images are displayed nicely, and I can print webpages and Eudora emails from any user accounts. It is simply great!!! I do not need to reformat my hard drive. I do not need to reinstall WinXP or any software programs on my computer. "sfc /scannow" works like magic, it repaired my corrupted Win XP system files in a flash!!!

PS. In order to avoid the use of Restoration CD for "sfc /scannow" repair, I followed the instruction on\scannow-sfc.html.
I navigated to the location in my registry to HKEY_LOCAL_MACHINE\SOFTWARE\MICROSFT\Windows\CurrentVersion\SetUp
and set SourcePath (in the right panel) to C:\, since I have the folder i386 in my C drive.

Happy Kathy

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my system restarts automatically . If i use IE it debug and if try to use mozila it crashes and shows error report when i logged into. And creates few files somewhere in the system which i cant locate through run search
I copied those file details


i dont what to do with this. I've given to service centre and but couldnt rectify

Error viewer also shows some faults such as

Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version, fault address 0x1940eabb.

Earlier it showed some Dhcp error also

My system details

XP-Version 2002/Service Pack2


Amd Sempron(tm)Processor
2500+1.40GHz,448MB RAM

Pls help me in this



Answer:System restarts automatically or shows blank screen

Can you do the following?

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.

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My HP notebook started to lock up and freeze. I tried a restart then I got a black screen and see the cursor (which I can still move) only. i tried a hard restart using the power button and it started by showing a screen with the HP logo and says "Preparing automatic repair". Then it goes back to the black screen and cursor.  The notebook is only 18 months old. please help!

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I have a Satellite P300 laptop. When I press the power button boots up, shows TOSHOBA innovation logo and then nothing. Blank screen. If I press F2 or F12 button says "entering setup please wait" but then again blank screen. F8 and F9 are not working also.
When it boots and press ESC it comes up with BIOS page and in the bottom I have F2 and F12 , but pressing them doesn?t do anything.

So I cannot enter BIOS and I cannot boot normally my laptop. I have removed HD and RAM. Also I unplugged power cord and battery for 24 hours. Nothing happened.

I thought I have to remove the CMOS battery of motherboard. Is there one on this laptop?
Where is located? How could I remove it? A jumper perhaps? Could be flashing BIOS?
How could I do this?

Anyway, if there is any idea it will be appreciated.


Answer:When I start my Satellite P300 it shows blank screen only


I am having the same issue. Can anyone please give some assistance?


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I have update my windows insider preview in my laptop to the full version
Every time when I start laptop it show blank screen around 2 min and it starts normal

Answer:While starting Windows 10 around 2 min it shows blank screen then it starts normally, is that normal?

Same here, upgraded from Win 8.1 (originally from Vista - 8) restart seems fine but cold boot takes ages - same 2 mins blank screen.

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{color:#000000}After switching on my Satellite L510 the Toshiba splash screen displays an image, then the goes blank with a frozen cursor in the top left hand corner.
I am currently using Windows 7 but the computer will not load past the splash screen.

I have tried to reboot using the F8, safe mode, but no response from the computer.
I have tried to reboot using the F2, but no response from the computer.
I have tried to reboot using the F12, , but no response from the computer.
I have tried to use tips from the Toshiba Support page, but no response from the computer.
I have also tried loading Ubuntu to boot the system but there is no response from the computer.

Because their is some personal information on the hard drive that has not been backed up I am reluctant to do a system restore in fear of losing all my data.

Has anyone had similar problems recently?
Does any user have a sound solution to recover my personal files and restore the computer to a good working order?
Thank you in advance.


Answer:Satellite L510 shows blank screen with a frozen cursor only

If you cannot start your notebook at all and if you cannot even enter BIOS settings there must be some serious problem. Notebook is new and with valid warranty so I recommend you to contact nearest Toshiba service and ask for help.
Everything you?ve done is cool and right way to get notebook working again or even try to have access to saved data. I really don't think there is anything else you can try. When notebook cannot load Ubuntu how to load recovery image?

Generally speaking HDD can be connected to other PC as external device and you should have access to all saved data.

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I am not able to update my VGA driver with any other than ATI Mobility Radeon HD 5730. However when I boot having this driver keeps my screen blank till I have to reboot it in Safe Mode and choose Standard VGA driver.
I have attached my MiniDump folder with this thread.

What shall I do?

Note: I have downloaded latest drivers from Lenovo site. Used ATI Catalyst, AMD updates etc. but nothing resolved my issue.

Answer:Lenovo Ideapad Y560 shows blank screen after booting

I have the same issue - can anyone shed light on this?

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Hi team i buy this Product via flipkart now the problem is it showing blank screen but internally its booting that can be seen in hdmi or vga monitor but in laptop screen its displaying any thing except light black screen, some time it working but frequently am facing this problem.... please any one help me out 

Answer:Lenovo Essential G580 (59-351474) shows blank screen

hi lookupramesh,
Welcome to the Lenovo Forums.
It looks like there's an imminent problem on the LCD's backlight. Can you try to:
1. Perform a cold shutdown
2. Turn the computer ON and press the F2 button to boot into the BIOS
3. In the BIOS, press F9 to reset settings to default then oress F10 to save and exit. (this will reload the hardware configurations to default).
If you still get the same issue, you may need to contact lenovo for service.
Best regards,

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I'm trying to create a DVD for my son for a school project. He and his buddies videotaped some stuff and I volunteered to put it on DVD -- first problem is, after editing out the more stupid stuff on the video clips, and bringing the clips down into the timeline, I tried to preview the movie but it says it's playing but there is just a blank in the movie screen, and of course no audio either. Next problem is, I'll need to get it on a DVD. It might be ok to be on a CD since DVD players generally play CDs, though. I've searched through your posts and found similar problems but no real (easy) answers. Saw something about CODECs and looked at but it looks a bit complicated for me for 12:20 am on a Saturday night! ps the project is due on Monday.

Answer:windows movie maker -- clips ok but timeline shows blank screen

midwestgal said:

I'm trying to create a DVD for my son for a school project. He and his buddies videotaped some stuff and I volunteered to put it on DVD -- first problem is, after editing out the more stupid stuff on the video clips, and bringing the clips down into the timeline, I tried to preview the movie but it says it's playing but there is just a blank in the movie screen, and of course no audio either. Next problem is, I'll need to get it on a DVD. It might be ok to be on a CD since DVD players generally play CDs, though. I've searched through your posts and found similar problems but no real (easy) answers. Saw something about CODECs and looked at but it looks a bit complicated for me for 12:20 am on a Saturday night! ps the project is due on Monday.Click to expand...

never mind -- I decided to use the old method of getting out of the program and going back in, and now it is working! i hope the dvd authoring goes as smoothly..................

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Formatted Win7 loads shows Win 7 Logo and Screen blank with cursor

I have an Acer laptop 4551, got hit by nasty viruses and on top no restore intact.
I formatted the hard drive which gave me an error 83% and stopped.
Today I turned on laptop to install fresh genuine Windows 7, I popped in the DVD and done everything in BIOS selected Boot from CD. Everything was Ok I hit enter to Continue then comes the Windows 7 logo and after that a blank black screen with Cursor, that's it! I done that some 5/6 times but no luck.

So I need help anyone out there let me know what to do next, Thanks.

Answer:Formatted Win7 loads shows Win 7 Logo and Screen blank with cursor

Try wiping the HD: SSD - HDD Optimize for Windows Reinstallation

If there are errors on this operation then immediately test the HD with maker's HD Diagnosticextended CD scan.

Reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS to Optimal Defaults.

While in BIOS setup set SATA controller to AHCI mode, with DVD drive set to boot first.

WHere did you get Win7? If downloaded, confirm ISO integrity or download another. Burn to DVD using ImgBurn at 4x speed, or write to flash stick using Universal USB Installer with Win7 in dropdown menu. Boot stick under USB, Removable or HD's.

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Model: PSAARE-03501CTP (Satellite A100-376 with Vista Home Premium)

The PC Diagnostic (ver 4.00.00) was working fine even after updating to Value Added Package 1.0.25. This week I re-installed all the system with the recovery CD and later updated the VAP from the original 1.0.10 to update version 1.0.25 just as I did before.

Now the "Basic Information" tab still shows all the information as before but the "Diagnostic Tool" tab is blank and nothing can be tested.

I saw another Toshiba discussion forum about this same issue without a solution. I really expect to have an answer different than "Install all the system again with the recovery CD"!



Answer:Satellite A100-376 PSAARE with Vista: PC Diagnostic shows a blank screen


in this case you have unfortunately wait till toshiba releases a new VAP for that machine because sometimes it happens that a software update can have benefits and errors. It?s all the same with that software developers in japan, and thats not only with toshiba.

On the other side: why do you need the "Diagnostic Tool"? I have 5 toshiba machines, one of them is over 7 years old and I?d never used that tool.
I rather use some real good tools like the "Ultimate Boot CD" or "UBCD4Win" which have even better tools and software to check your hardware on errors. And they are free of charge. :)


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All of a sudden my Toshiba Satellite c650 showed blue screen (blank) after booting....
Thought the screen was dead ..fitted another one ...same thing.changed ram Same thing...
What could be the problem before I throw it away

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I started the upgrade from Win7 to Win10 . Still a blank screen although the disk shows activity. the Windows startup music plays every once and a while. How long do I wait? How do I get the upgrade to complete?

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So one day a week or two ago I turned on my PC to say that it had an issue and it needed the windows installation disk to repair it. So I put the disk into the PC and I clicked repair and it took a long time but it said all issues are resolved. I was happy as I thought I solved my problem, however, to my disappointment I was wrong. The computer reset and I saw the dell logo and the loading bar moving across and everything however after I wait the screen turns black but i can still see my mouse cursor and if I move the cursor around I can see it move but just my wallpaper is not there, the windows bar is not there, my folders and shortcuts aren't there nothing is. I tried pressing CTRL+ALT+DEL to bring up task manager but that does not work. I didn't make a backup recently and I put the repair disk back in and I scan for issues and it says there are no issues. I'm at a loss here and I'm desperate. I have all of my photos that I have taken from my vacations over the past 4 years and I can't get to them so I was really hoping that you guys could help me fix my PC. If anyone could  help me I would gladly appreciate it.
Also it is probably important to note that I am running the computer on 32 bit Vista and I recently installed a new GPU but it was about 2 weeks after I installed my GPU when this happened. I don't know if the graphics card had something to do with it but I am just saying i

Answer:Computer turns on but after initial loading screen, screen is empty???

Hey Jason,
Some times 3rd Party software creates conflict during the startup. 
You can try booting into Safe mode with Networking and disable unwanted 3rd Party Startup Programs and services from MSCONFIG and Task Manager in case of windows 8. You can also run a malwarebytes scan to check for Malwares.

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After getting a couple blue screens I am having the following issue:

When I turn my computer on, the fans and drives all start up. After approx. 2 seconds the computer shuts itself off. After another 2 seconds the computer turns itself back on again. This time it stays on but i have no monitor output. I don't hear a beep which tells me it is probably not posting.

I have read a few other threads that have a similar issue but not the same. I am thinking it is either the mobo, GPU, or PSU.

I would like any guidance and assistance that you guys can give me on this specifically what i should look at first and how to diagnose. Thanks. system specs below:

ASUS P5Q Pro ATX Intel Motherboard
Intel Core 2 Duo E8500 3.16GHz LGA 775 65W Dual-Core Processor
EVGA GeForce GTX 260 Core 216 896-P3-1265-AR Video Card
Antec EA650 650W Power Supply
OCZ 2GB (2 x 1GB) 240-Pin DDR2 1066 (PC2 8500) Dual Channel Kit Memory

Answer:Computer turns on, turns off then turns back on but has no video output

Motherboard Short

I have helped somebody who had a similar issue and it was the motherboard being shorted out by the case. We took the motherboard out of the case and it booted up just fine. Something you might want to try before purchasing new components.

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My laptop is a Gateway 450 ROG and it has had this problem for the last week. It will run for roughly 40 minutes, and then (even when small programs are running) it will freeze up. My mouse wont move, no command will respond and i am forced to hold the power button and shut it off.
2nd Problem, occasionally when i turn on the computer it wont boot up. The screen will turn on and stop with a dash blinking in the top left corner, not proceeding to any boot up of any kind, and just recently while i shut it down from this sort of freezing up, little pictures of pixel hearts and dots started appearing until i shut it off. This problem has gone on since i bought this computer from my brother but the pictures havent until this last week .
Here is my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:36:40 PM, on 10/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE ... Read more

Answer:Computer freezing entirely, odd pictures popping up on screen while computer turns on

Hello snow_yehti and welcome,

Unfortunately, there is nothing readily apparent in this log. We'll run a few tools and see if any malware is revealed.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.


Download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the programOnce you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on " Recommended actions" and then select " Quarantine".
Under "Reports"Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"

Close AVG Anti-Spyware. Do Not run a scan just yet, we will shortly.

Download and install CleanUp! but do not run it yet. (Not Recommended fo... Read more

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Relevance 55.76%

This setup has worked fine in the past but not now. In display settings I have primary as laptop with desktop extend to external. My desktop extends to the external monitor just fine but it flashes on and off - on for about 1 second then off for about 5 seconds. After an hour yesterday playing with settings and all it worked again until I rebooted, argggg. The monitor works fine on another pc. Any ideas

Answer:T60 and Viewsonic external monitor. Viewsonic shows screen for a second then blank - keeps repeating

It is not detecting your monitor properly, you could install a monitor driver related to your screen and see whether that helps.

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Relevance 55.35%

Hi guys
My desktop computer started acting weird after the move
first it started freezing after around 30 sec of playing games.
Then it started freezing after about 30 sec after start
I removed all the viruses and malware, and it got better, but once I opened a game, the problem returned
and now even better, the computer will turn on, but not the screen
sorry, I'm a computer noob, is it a video card failure, or something?

Win7 64bit

Thank you

P.s motherboard ASROCK FM2A85X EXTREME6 is showing the error code 99

Answer:Computer turns on, but not the screen

If you can, open the case and remove the video card if it is removable and re-install it. If you can't do this have a friend help you do it

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the computer turns on then the screen turns black and it does nothing

Answer:my computer turns on but goes the screen bla

Black Screen on Boot

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Whats happening is that when i turn on my computer it starts but theres nothing on the screen....says its not connected. the num lock light also turns on but the wierd thing is if i turn it off and on a couple of times it works...anyway i bought a video card a while back but its been working fine up till now and also a new power source. and aparently when the comp doesnt turn on and you start to turn locks (caps ect...) they freeze and stay either turned off or on. and when it does turn on okay its really slow at first. Help would be much apreciated....really >.<

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My computer's screen recently turns off once in a few hours. Sometimes days.
Before it turns off, the computer gets stuck for 2 seconds.

I wonder if it's overheating of the CPU or something else.

What do you think?

Answer:Computer screen turns off

I've connected another screen to my PC and it just turned off, so the PC itself is the problem.
Any idea what can cause this?

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Ok, I've been going through some of my old stuff and found some old computers, and i've been trying to build a system from different parts. These are the following:

Videocard: 7600gt
Motherboard: P4 Titan 533 GA-8SR533
CPU: Pentium 4. (im 99.99% sure, but the written stuff has been rubbed off =(..)
PSU: Codegen 300W

I've built this system, took it apart, dusted it all off did EVERYTHING i can to try and fix it. When i try and turn it on, it turns on, (i can tell by the fans spinning and lights turning on the MB) but nothing comes up on the screen. I know its not the monitor because when i plugged the monitor out of the videocard, it says no signal on the screen. When i turn the computer on im pretty sure its not the videocard because the screen's power is blinking with green? (thats what i read from the internet )

So i tried my best to fix up this old computer, and the last option i need is anything involving MONEY, (Im veryyy short on money atm...)

Thankss =]

Answer:Computer turns on but nothing on screen

Have you installed the drivers for the 7600GT ?
That is probably not the problem, but the card may be defective... How do you know the video card is good? If not working, it may not show anything on the screen.
Can you test it in a friend's machine?

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CPU: AMD 6400 duo core
RAM: 4gigs
Video: Geforce 8900

I was playing a game when the system just turned off. Prevously, I had a few times it reboot. The system will turn on ( fans and leds' ) and HD loads and CD loads but I get no video on monitor nor do I hear any system beeps or seems like it is getting past the BIOS load. I took the machine to a shop and they said my PSU was bad... So I purchased a new one online since nobody locally carries anything above a 450w same one as I had before 700W. I installed new PSU but I get the same simptoms.

I took out the motherboard out of the case and put only 1 stick of ram in it reseated the cpu with heatsink and fan with new heat paste. Plugged in the VGA adaptor for onboard video. Plugged power into the motherboard at the main adaptor and the cPU 12v. I short the power swt to turn it on and I get the same thing. Fans turn on LED on. No beeps or video. I tried a 2nd speaker and tried again no change. Any suggestions?

Answer:Computer turns on but no screen

It's possible you let your computer get too hot and it burnt up the motherboard... that or possibly the graphics card... if it's getting power but not posting, then it's not your power supply, although it may have been bad too. It's either going to be your motherboard, graphics card, or processor... a failure in either three could cause it to not show up... You saying it doesn't have any bios beeps leads me to believe it's either the motherboard or the processor, not just the graphics card.

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Hi, i have a strange problem with my friends computer and can't figure it out. As i said the Pc screen turns off but the pc still running.

I changed the power supply a couple of weeks ago but he told me that it happened again. I tested all the hardware and everything seems fine. Could it be the monitor? Because i left it for two days straight at my place and nothing happened! Any help would be appreciated. Thanks

Answer:Screen turns off but computer still on

Welcome to TF!

It might be his backlight in his LCD is flickering.

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Relevance 55.35%

Ok so my brothers computer will turn on but there is no screen, it says "no Signal".

heres the story. When I unplug the computer from the wall then plug it back in, it will turn on automatically. The computer will also not show anything on the screen..I've tried changing out power supplies, video cards (the current video card he is using is on board, I switched to after market) I also tried changing all power cords and display cords. I'm not sure what else it could be other than maybe the motherboard or harddrive? Its a Dell with windows xp I don't know much more about it other than its not a pavilion is a custom build from a local dealer. Any and all insight/advice would be helpful, thank you.


Answer:Computer Turns on but no screen?

Try clearing the CMOS. There should be a jumper on the motherboard labeled "CMOS CLEAR". If you can't find this jumper, then remove the battery, unplug the computer from the wall, and push the power button. After this it should boot. If it does not boot make sure that the PC Speaker is plugged in to the appropriate jumper and pay attention to the code coming from it.

Report back with your findings as clear and concise as possible.

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My operating system is Windows XP Home Edition Service pack 2. When I turn on my computer it will turn on normaly and show Windows XP is loading like always but at the sign on screen it would hibernate but I finally got in once and disabled hibernation but then it started turning off instead of hbernating. Please help.

Answer:computer turns off at log on screen

Have you tried booting into SAFE MODE?


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Hi guys. For like a week ago, me and my friends bought a game on steam called Dungeon Defenders. Then we was talking on skype, having an awesome time. But suddenly my screen just turned black. And the last half second of the word my fra said, got repeated in my headset. And it played the word 100 times per second. And i think my pc turns off too, but it immideately restarts, so i really dont notice it. And then nothing happends, the only thing i can do is to turn off my pc. And now when i try to turn it on (The lights works, and the fan's start) the screen just turn black, and nothing happends.

I haven't tried to clean it yet. Cause i dont really think its the problem. Help me

My big brother said i should update my GFX or something like that (How should i update it, if i cant see anything im doing on the pc ?) with this: I can't set the link in. The site does not allows me too it. But just ask, and i will send it. I need some help

Im really sorry for the bad English it can be hard to understand. Thanks in advance.

Answer:Computer turns off, screen does not work

What are the computers specs? If you don't know what specs mean, look at my system specs in the upper right hand corner of this post and give me your specs

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A friend asked me to look at her Toshiba Satellite L455 Laptop. Apparently her dog chewed the power cord while her daughter was playing on it. The computer shut down. I replaced the motherboard thinking that was it and that didnt help. I replaced the screen inverter and the backlight and neither of them worked. The computer does turn on but the screen is black.. What could be the problem? If I replace the screen would that work?

Answer:Computer turns on but screen is black

hi,.is the screen totally black or is a flashing curser showing, will it boot into safe mode?. how many sticks of ram is installed, remove one then try startup, try different sticks in different slots.

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Please take the time to read this How-To to get quality replies: HELP in posting on plus free progs and instructions Cheers

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First off, this is my first time on these forums, and i'm not sure if it's in the correct ones, so if an admin can move it or something? thx,

Allright, so about 2 and a year ago i bought my MSI, which i've been enjoying quite a lot. I use it daily for gaming and school related work, but 2 days ago, the screen suddenly turned black (while gaming) and then said a kind of "RRRRRR" noise. I restarted it, and it worked fine again.

Today, the computer did the same thing 4 times, expect that the screen turned light blue this time. It still said the "RRR" sound, I update my drivers regularly, and i just updated them before it happened again. Restarting works by the way.

I'm using a MSI GT663R, with these specs:
CPU: Intel core I7-720QM
VGA: NVIDIA Geforce GTX 460m / 1,5GB DDR5
LED Panel: 15,6 FHD, 1920x1080 (Glare Type)
Ram: DDRIII 6GB (2GB*3)
HDD: 1TB (500GB*2 RAID 0) 7200RPM
RF: 802.11b/g/n

That's atleast what it says on the sticker on the PC, note that i'm not very good with computers and i'm really hoping to get a simple fix, because i don't want to use money to get it repaired if not necessary.

Thank you really much in advance, i really love my PC, and it was quite expensive, for what i earn, so i really hope it isn't broken or something similar


(I'll be checking on here after school and stuff )

Answer:Computer Screen Turns Lightblue?!?

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well i have a Windows Desktop, recently my monitor, keyboard, and mouse all stopped working. i thought that was the problem but all of them work if i plugged them into another computer. The hardrive still turns on but it wont recognize anything i plug into it. What could the problem be?

Answer:my computer turns on but the screen stays bla

Why don't you reboot and press F8 until the boot up rescue screen comes on and choose last known best confiuration and hit enter and see where that gets you.

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I was using my laptop earlier and the screen went black! I reboot it and the screen flashes to normal for a second and goes blank again! I know it's running because it powers on normally and even the little tone is played before logging on screen comes up! Please help! Its a toshiba windows vista!
Thanks heaps!

Answer:Computer turns on, but black screen :(

Inverters and bad backlights can be hard to diagnose without just replacing the parts but it sounds as one or the other is out/going out.
If you check these out yourself, good luck. Laptops are a bear and unless you've done a few, a repair shop may be best.
Good luck.

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My screen seems to have a loose connection. It turns off when tilted back. Just a gentle touch to the back of it turns on again but then shuts off. I have to tilt it forward for it to remain on. The computer remains on, just the screen goes blank.

View Solution.

Answer:Screen turns off, computer stays on

 Hi @HPEnvyuser1, Thank you for visiting the HP Forums!  You have come to the right place to ask questions, find solutions and get help from others in the community! You said your HP ENVY 17t-n100 Notebook is having issues with the LCD screen connections. Here is a link to your service manual, page 19 to check the connections of the Display screen.  If you are in Warranty, please call us.  Please get back to me how this goes.  You can say thanks easily by clicking the Thumbs Up below!  Thanks.  

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Hi I have a Dell Inspiron 1501 and I got it for my birthday, I think I got it on the 13th of September, it worked completely fine for a long time and then I can remember one day I just would not turn on, I tried and tried to get it to turn and it just wouldn't do it, the next morning it turned right on...with no problem at all, and then it was fine until about the end of January, then it turned off once and I got it to come back on after trying several times, then the next day when I went to use it again, it would turn on but the screen would not work, and it has been like this ever since, I have gone on the dell technical support website and they were no help at all. They had me taking out the hard drive, and the media board, and all of this other stuff and they didn't tell me anything, all they basically had me do was take it apart and put it back together. My father bought me this computer and it was the last birthday present I got from him before he passed away, so I am deeply attached to it. So if there is anything anyone can tell to do to fix this I would greatly appreciate it. THANK YOU.

Answer:Computer Turns on but Screen Does Not... Please reead this

Could be a number of things most likely your graphics card/ monitor, is your computer situated in a particulary warm or cold place?

Checked the fuse?

Is the environment particularly dusty?

Do the cables look secure in there ports?

Have you tried holding in the power button on your computer without any power leads in?

these are some basics to try, if that doesn't work we need to address a deeper issue.

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I have a compaq computer running on windows vista home basic, I have a problem when I start the system, the desktop loads ok but then after about 30 sec the display turns white and I am unable to get the desktop back, I have restarted the system a number of times but the same thing keeps happening.
When the display turns white there is a strange message on their which you would get if you were trying to load a web-page but had no internet connection.
I have 2 users on the computer one works fine I can go in there and use the internet but the other is where I have the problem, and this is where all my work files are.

Can anyone give me any tips.



Answer:computer screen turns white

Looks like you got a virus, I've had this one before, it opens a fullscreen internet browser which you cant click away and it whants to give you something where you have to pay for. I'd suggest you'd go to the virus removal section of this forum and repost it there.

Good luck!

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Turns out all my problems were an aged battery, according to the tech shop who reinstalled windows after some deeprooted viruses. But now my laptop won't shut down all the way, but the screen turns off. The keyboard's LEDs stay on, and the fan keeps blowing. It stayed that way for at least five minutes, between me getting a snack and coming back. I don't know if they reinstalled from the disc that shipped with the laptop or gave me a knew windows 7, but this particular issue only started when they reinstalled the OS.

Answer:Computer won't shut down, screen just turns off.

Nothing to do with default power options?

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Ok so, im trying to help my friend with her broken computer.
She got hit with the avsoft virus, It took me a while but I finally got malwarebytes on her system, and had to rename the .exe in order to get it to run in safemode and it seemed to have worked pretty well, i then wanted to boot it in normal mode and run a full scan to make sure we got everything.
Anyway, we were experimenting with it for whatever reason (i guess malware removal had us feeling brave) and we unhooked her monitor, and plugged her desktop computer via the monitor cord into my laptop. i know that you can plug a monitor into a laptop and use that instead of the laptop screen, so we wanted to see if it would work with the desktop instead of the monitor. You know, like use my laptop as the monitor and keyboard.
I went into the my laptops nvidia control panel and messed around with some of the settings
All of a sudden my laptop screen went black.
I just rebooted, and my laptop was fine but when we plugged her monitor back into her desktop and rebooted it would not reboot correctly.

The lights on the computer would turn on, you can hear it is running, the fans are running, it makes one beep, just like a normal startup. the screen displays a logo (not the windows logo) an everex logo for a few seconds, and then some text comes up (like normally) and looks like it proceeds to load but it flies by so quick you cant read it, and then nothing. A big black blank screen.

Some things I have already tried:
At f... Read more

Answer:Computer turns on, but screen is BLACK!

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After running my computer for approximately 10 to 20 minutes the monitor shuts down without any warning and simultaneously the sound cuts off, rending my computer unresponsive and useless. I suspect it's overheating but I have never experienced these issues before, they are obviously obstructing my work.

I have an ADM Radeon HD 5670 and I have never experienced or noticed the device reaching over 60 Celsius. The ventilator works within normal parameters as far as I can see with the Catalyst Control software and as far as I know all drivers are up-to-date.

I have posted my system information in a previous post regarding BSOD here in case it is of any relevance.

I hope someone is able to provide me with some help, I'd hate to buy a new video card.

Answer:Screen turns off, computer frozen.

The PC itself shuts off or is it still on? This is an important factor!

If it just completely shuts off, most likely one of these:

You could be having a power supply going bad.

You could have a dead case fan.

Thermal paste and/or heatsink/fan on CPU has failed in some way.

Heating failure is something that just shows up one day, so welcome to the wonderful world of PCs.

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