Computer Support Forum

Amazon Assistant Blank Page

Question: Amazon Assistant Blank Page

Hello,

My computer was running very slow, and I decided to clean everything from my pc.
Unfortunately, I was reckless and deleted too much things.

I don't know what else happened, but now I keep getting pop-ups of a blank page saying C:\Program Files (x86)\Amazon\Amazon Assistant\aa.hta

I do not know what this is or what it means, but is is annoying and a little infuriating.

Please help,

Blue

Relevance 100%
Preferred Solution: Amazon Assistant Blank Page

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Amazon Assistant Blank Page

15 more replies
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This program called Program Files (x86)\Amazon\Amazon Assistant\aa.hta keeps popping up and I can't uninstall it and I tried on programs and features, but I never even downloaded Amazon Assistant (I think) because there is no uninstall option. How do I get rid of it?
 

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This window keeps popping up. I tried to uninstall Amazon assistant but it won't uninstall.

Loaded Farbar Recovery but it seems to show nothing wrong.

Help this window popping up is doing my head in.
 

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I am getting a pop up window that says C:\Program Files(x86)\Amazon\Amazon Assistant\aa.hta and it consistently opens a new window every 30 seconds or so. How do I get rid of this? I'm thinking it must be some sort of virus.
---------------------------------------------------

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 3962 Mb
Graphics Card: Intel(R) HD Graphics 520, 1024 Mb
Hard Drives: C: 930 GB (853 GB Free);
Motherboard: Acer, Zoro_SL
Antivirus: Windows Defender, Disabled
 

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For a while i've noticed that i had a program installed (amazon assistant), but i couldn't seem to remove it. I didn't notice any real problems, but since today something keeps popping up called amazon assistant/aa.hta
I tried to use IObit uninstaller to delete the program and it says it has deleted it but the file still keeps popping up every few seconds. Can anyone help me?
 

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So first of all, English is not my main language so, sorry for my bad england ok?

I will be fast and right to the point but just to make things clear this is not a final fix for fully deleting the ''virus'' but to get rid of that pop up window all the time that seems to be strong enough to resist some of the best anti-viruses out there so here is the ****ing deal:

1: Press windows key + R and write ''services.msc''
2: Find the Amazon Assistant instance and right click it and go to proprieties(i think)
3: if you did it right you will notice that in one of the boxes it is set to ''automatic'', just change it to ''disabled'' and after it stop the service.
4: save clicking on the Ok button and then go to the task manager
5: find the Amazon Assistant exe and just finish it if possible.

Now you should notice that the annoying windows has gone and from there you can get time to find a tutorial to help you get rid of the Amazon Assistant files.

That's it, leave a comment if I helped you and if not also leave a comment and i will try to help if possible.
 

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i original posted in security - as i dont have the machine
but will probably connect tomorrow

however, as i only really want advice from the experts here - i moved to the virus forum

I have just been helping a friend remotely on a laptop - windows 10 remove amazon assistant
which keeps popping up on the screen

usually adwarecleaner followed by malwarebytes gets rid of these

Adwarecleaner - listed it as an optional PUP and i made sure it was checked - also checked other amazon items WOW - etc
and removed and rebooted

Still came up

ran adwarecleaner again
this time it had removed other items - except amazon button1 (which is amazon assistant)
so removed it again and rebooted

still came up

ran malwarebytes

listed as a threat - quarantined
rebooted

still there

how do we get of this think
ALL google searches appear to indicate that Malwarebytes & Adwarecleaner - should remove
 

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I'm getting blank white boxes constantly.

I didn't download it intentionally.

I have read the other 8 threads on it here.

I'm running Windows 10.

When I tried to uninstall the program I found both modify and uninstall options were shaded grey and didn't work.

I saw that the other solutions involved downloading this link:

http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

I was going to do that and run it and put the report in this message but windows defender wasn't happy about it.

I'm poised to run it and get the report if that is the next step and very thankful that people take their time to help out in this way.

(i see that the sysinfo says windows defender is disabled. it says it's protecting me so i dunno what is going on there)

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8106 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 917 GB (487 GB Free);
Motherboard: Type2 - Board Vendor Name1, Type2 - Board Product Name1
Antivirus: Windows Defender, Disabled
 

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I noticed an amazon assistant on my lapy a few days ago. Didn't give much tought to it at the time.
Now i have a windows popping up like every 2 second named amazon assistant.hta
Tried uninstalling from programmes and features but the option is grayed out. Can anyone guide me as how to remove this??
 

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Also having issues with the amazon assistant box popping up every 5 seconds, driving me crazy. Are you able to help get rid of it? I tried uninstalling but wasn't able to so followed instructions from another post

I tried to copy and paste the FRST text but this thread wouldn't allow that many characters
 

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can someone please help me to remove this
here are the farbar logs

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 29-06-2017
Ran by pmcin (administrator) on LAPTOP-S2MJLQRH (28-06-2017 18:45:02)
Running from C:\Users\pmcin\Downloads
Loaded Profiles: pmcin (Available Profiles: pmcin)
Platform: Windows 10 Home Version 1607 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82119d956c80af5a\igfxCUIService.exe
(Intel Corporation) C:\Windows\System32\IntelSSTAPO\ParameterService\ParameterService.exe
(AO Kaspersky Lab) C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 17.0.0\avp.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
(Windows (R) Win 7 DDK provider) C:\Windows\System32\AdminService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\... Read more

Answer:amazon assistant aa hta virus

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 29-06-2017
Ran by pmcin (28-06-2017 18:46:21)
Running from C:\Users\pmcin\Downloads
Windows 10 Home Version 1607 (X64) (2016-08-26 04:02:27)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================

Administrator (S-1-5-21-2431516657-3315794798-938488331-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-2431516657-3315794798-938488331-503 - Limited - Disabled)
Guest (S-1-5-21-2431516657-3315794798-938488331-501 - Limited - Disabled)
pmcin (S-1-5-21-2431516657-3315794798-938488331-1001 - Administrator - Enabled) => C:\Users\pmcin

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Kaspersky Internet Security (Enabled - Up to date) {86367591-4BE4-AE08-2FD9-7FCB8259CD98}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Kaspersky Internet Security (Enabled - Up to date) {3D579475-6DDE-A186-1569-44B9F9DE8725}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky Internet Security (Enabled) {BE0DF4B4-018B-AF50-0486-D6FE7C8A8AE3}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

12 Labours of Hercule... Read more

1 more replies
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Hi,

I have looked through a few forums on removing the Amazon Assistant virus but I still have not removed it from my machine. I'm continuously getting the blank, white pop-up. When I went to remove the program, the "uninstall" option is greyed out and I am unable to get into the actual file to delete it because it keeps saying that the file is open. I haven't been able to close the pop-up for long enough to remove the file. As I type this, the pop-up is coming up every 10-15 seconds. I just need this gone, it's getting to be too much and my machine is slowing down exponentially.

Here are the specifications of my machine.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 3969 Mb
Graphics Card: Intel(R) HD Graphics 520, 1024 Mb
Hard Drives: C: 930 GB (812 GB Free);
Motherboard: Acer, Ironman_SK
Antivirus: Avast Antivirus, Enabled and Updated

I also went ahead and ran a scan on my computer with the FRST (x64) program I saw in many other replies. I will include both scans below.

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 06-12-2017
Ran by Ethan Hughes (administrator) on HUGHES (06-12-2017 13:24:46)
Running from C:\Users\Ethan Hughes\Downloads
Loaded Profiles: Ethan Hughes (Available Profiles: Ethan Hughes)
Platform: Windows 10 Home Version 1709 16299.64 (X64) Languag... Read more

Answer:Amazon Assistant Removal

Here is the additional scan:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 06-12-2017
Ran by Ethan Hughes (06-12-2017 13:26:14)
Running from C:\Users\Ethan Hughes\Downloads
Windows 10 Home Version 1709 16299.64 (X64) (2017-11-10 02:58:41)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================

Administrator (S-1-5-21-2008701448-1604200778-1345039759-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-2008701448-1604200778-1345039759-503 - Limited - Disabled)
Ethan Hughes (S-1-5-21-2008701448-1604200778-1345039759-1001 - Administrator - Enabled) => C:\Users\Ethan Hughes
Guest (S-1-5-21-2008701448-1604200778-1345039759-501 - Limited - Disabled)
WDAGUtilityAccount (S-1-5-21-2008701448-1604200778-1345039759-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Avast Antivirus (Enabled - Up to date) {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs s... Read more

1 more replies
Relevance 66.01%

So first of all, English is not my main language so, sorry for my bad england ok?

I will be fast and right to the point but just to make things clear this is not a final fix for fully deleting the ''virus'' but to get rid of that pop up window all the time that seems to be strong enough to resist some of the best anti-viruses out there so here is the deal:

1: Press windows key + R and write ''services.msc''
2: Find the Amazon Assistant instance and right click it and go to proprieties(i think)
3: if you did it right you will notice that in one of the boxes it is set to ''automatic'', just change it to ''disabled'' and after it stop the service.
4: save clicking on the Ok button and then go to the task manager
5: find the Amazon Assistant exe and just finish it if possible.

Now you should notice that the annoying windows has gone and from there you can get time to find a tutorial to help you get rid of the Amazon Assistant files.

That's it, leave a comment if I helped you and if not also leave a comment and i will try to help if possible.
 

Answer:How to Stop the Amazon Assistant aa.hta Service

6 more replies
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Under control panel, in changing or uninstalling programs, I have attempted to uninstall amazon assistant. It goes into set-up mode and I follow that through, and although I have just signed in as administrator, it says I cannot uninstall amazon assistant until I sign in as administrator. Please help me get rid of this progam.













Solved!

Go to Solution.

Answer:Amazon assistant - Acer 704 desktop

Hi,Try Revo Uninstaller free:https://www.revouninstaller.com/revo_uninstaller_free_download.html

4 more replies
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Hi All,
Any help would be greatly appreciated. I have tried uninstalling without any success !
 

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Hi

I have a problem. My office has many labs, but from a single lab when someone prints a word document onto a particular printer, it gives out an extra blank page. This blank page is not seen in the print preview unlike which was discussed in the previous forums.

This problem has been encountered only for word documents but not for .pdf files. I have tried even with a single page of word printing, it gives out another blank page. Can anyone resolve this problem. I dont think its the problem with the printer because it works well with other labs and .pdf files from this lab too. Anyways its a HP Laserjet 5SiMX.
 

Answer:Word document prints an extra blank page but that blank page is not seen in preview

Is the printer in question the default printer for the PC in that lab? Print preview shows how the document would appear based on the settings of the default printer - using another printer can cause changes such as this.
 

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These are on Amazon for about $35.00 Australian. 8.5gb 8 by dvd+rdl (50 pack spindle). Has anyone had experience with them?
By deezalboy
 

Answer:Amazon DVD+rdl blank discs

The following is an independent review in Amazon on these discs. Other reviews are there>>>



Share your thoughts with other customers:
Create your own review
Most Helpful Customer Reviews
33 of 33 people found the following review helpful:
4.0 out of 5 stars Good Solid Media, September 23, 2009
By Daniel G. Lebryk - See all my reviews
(TOP 100 REVIEWER) (REAL NAME)
Amazon Verified Purchase(What's this?)
"Dual Layer DVD's are harder and harder to find. It's almost impossible to find them on sale anywhere. I was excited when Amazon introduced this Basics program and included Dual Layer discs in the mix.

The discs do not disappoint. A spindle of 50 arrived in a nice neat cardboard box. The packaging was easy to open, except for destroying the packing slip while opening. The spindle is a 'cake box' type, and it seals up very nicely. The outer shrink wrap is clear plastic. The DVD+R DL you see in the picture is a paper wrapper around the discs inside. Fortunately the DVD+ DL words are printed large and in dark black ink on a silver background on each disc, and the cake box is crystal clear. If this hadn't been the case, it would be extremely difficult to identify which discs are inside (I have spindles of four different single layer manufacturers, and two other dual layers).

The first question I had, do they burn at 8X and do they work? Well a good solid resounding yes they do burn at the published speed. They do work well. Th... Read more

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These are on Amazon for about $35.00 Australian 50 pack spindle. Has anyone had experience with them?


By deezalboy

Answer:Amazon Basics 8.5gb DVD+rdl blank discs

If you're concerned about media quality, give this a good read:
http://www.digitalfaq.com/reviews/dvd-media.htm
For a good understanding, read the portion entitled "Who Really Makes the Disc?"

5 more replies
Relevance 56.58%

This has been happening alot over the last few days, its never happened before and its getting more and more frequent, I am watching a program/flim on amazon prime and the screen will go blank sometimes black sometime blue and sometimes green, the sound will cut out about 5 seconds later and i have to restart my pc to resolve the issue, if anyone has any tips on how to solve this issue it would be much appreciated
Thanks in advance

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My computer has been working ok but then last night I tried to go on google and it just shows a blank screen.  I tried in Internet explorer and Mozilla and it's the same with both.  Google chrome won't load either.  Then I noticed the same thing with amazon.com.  I've run cc cleaner, spybot, malware bytes, kapersky and tried Microsoft Fix It to reset my hosts and also did system restore to a week ago and nothing has helped??? thanks so much for any advice for what to do? Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:05-12-2015Ran by BW (administrator) on BW-PC (05-12-2015 12:50:21)Running from C:\Users\BW\DownloadsLoaded Profiles: BW (Available Profiles: BW)Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)Internet Explorer Version 11 (Default browser: FF)Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Processes (Whitelisted) =================(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)(Lenovo.) C:\Windows\System32\ibmpmsvc.exe(Microsoft Corporation) C:\Windows\System32\wlanext.exe(Avira Operations GmbH & Co. KG) C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe(Avira Operations GmbH & Co. KG) C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe(Apple Inc.) C:\Program Files (x86)\Common Files\... Read more

Answer:Internet slow and google.com and amazon.com are blank?

Greetings whittaker18 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter pro... Read more

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Tonight I started having a problem where some of Amazon's pages, such as the logon page and cart, display as standard HTML with broken images and a white background. This happens in Chrome, Firefox and Edge.

At first I thought it might be a router issue, but when I loaded Amazon up on my Surface 3 it displayed fine. I also did a full scan for viruses and malware using Bitdefender and Malwarebytes and neither found anything. I then cleared the browser cache on all three browsers, rebooted the system, rebooted the router, and flushed the DNS and nothing has fixed the problem.

Does anyone have any suggestions what may be the problem? I'm running the latest version of Windows 10 (Version 1511 (OS Build 10.586.11)).

Answer:Amazon.com Page Problem

No idea what was wrong or how it was fixed, but I decided to give up on fixing it last night and powered the system off. This morning everything was working again as it should. Not sure why a 10-min. shutdown last night didn't fix it but an 8-hour one did. Anyhow, everything is back to how it should be.

1 more replies
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Hello,
 
I have a <1 year old Dell desktop all-in-one PC with recent Win 10 (2-3 months ago). Since the last week or so, I found every time I try to browse to Amazon.com in IE11 (either using a link or thru google or typing into the address bar) I get a very different webpage (see attached screenshot) instead of the normal Amazon homepage. Definitely not Amazon. I suspect my browser is somehow hijacked but can't figure out how to fix it. Ran Malwarebytes, adwcleaner, JunkwareRemovalTool, etc. Still the same problem. No other symptoms. The normal Amazon page loads perfectly using any other browsers on this PC. I'm worried someone else is going to try to browse to Amazon, click on the funky links, and try to log into the site and compromise thier credentials (this is a family PC). Any ideas on fixing this?
 
Thanks in advance.
 
******************** FRST Log Results: ************************
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:05-03-2016 01
Ran by Bruce (administrator) on WINDOWS-9LL0EBA (22-03-2016 21:33:47)
Running from C:\Users\Bruce\Desktop\Computer Recovery
Loaded Profiles: Bruce (Available Profiles: Bruce)
Platform: Windows 10 Home Version 1511 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (White... Read more

Answer:Hijacked Amazon.com page or IE browser

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please copy the entire contents of the code box below to the a new file.

Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

Task: {003C3763-7AE0-41D0-A9D1-3EA7A07B72B6} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {0C640F3D-2DCB-4DA7-99CE-210BCB5CC7FF} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {1D5937D7-E14E-4912-B4AA-C571579A3719} - \Microsoft\Windows\Setup\GWXTriggers\Logon-URT -> No File <==== ATTENTION
Task: {3760A705-8DEB-4E54-AE35-1EA64DDD022F} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {45D8EB6C-ECAF-405B-BCCF-E4C6EA2933A8} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {5229FC29-F7D5-433F-A92C-9D5A5CC5F792} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {5D23567C-BD60-473E-8008-7E8B8E031069} - \CLVDLauncher -> No File <==== ATTENTION
Task: {6C1A06C4-E6FE-44C6-A1C4-6E1627701036} - \PCDoctorBackgroundMonitorTask -> No File <==== ATTENTION
Task: {87324F2D-80E3-4167-AF14-160FAB05F599} - \PCDEventLauncherTask -> No File <==== ATTENTION
Task: {8D2E3196-22C0-4571-B159-B6118E6026FA} - ... Read more

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Relevance 55.35%

I should start off asking if anyone else is getting a banner on the Amazon home screen with a Chinese flag asking "shopping from China, visit here"? I've had this banner for the last week on all my devices. If I turn off wifi on my iPhone and reboot it and go back to the amazon home page it does not appear. This doesn't seem right, almost as if something has been hijacked by someone in China.  
 
I'm weary of this because I've had a few problems with my network. A couple of weeks back my router would only work through wifi. All of the ethernet connected computers were not getting the internet. Finally I was able to pinpoint it to my WHS 2011 server. Anytime I would connect it, the ethernet would go down again. I would have to disconnect it, reboot the router and everything would be fine again. I'm assuming it could have been something to do with dhcp. I was initially using the app "Fing' on my phone trying to diagnose it while the ethernet was down. It wouldn't see any of the Ethernet devices except on occasion the WHS would pop up and show as being on the network. I installed a new router, same thing. 
 
So I've kept my WHS disconnected and the ethernet works but I still have this China banner from Amazon. I ran multiple anti-virus and nothings been found.
 
Also, I use the password manager, Lastpass, and while setting it up on my new computer this week it kept telling me I was typing in the master password wrong. I could have sworn I was typing it i... Read more

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Relevance 55.35%

It just happens on amazon that i have to reduce my $ to 33%?
 

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Relevance 54.12%

I use XP Home. When I first open the Search Assistant the panes are empty. If I close it out and re-open it the fill-in areas are there but with no identity. I got rid of the dog a long time ago. I have replaced the srchasst.inf file and registered several of the dll files. I replaced the entire i386 file. I also did a System Restore and scanned the drive with AVG, Ad-Aware, and Spybot. I did them again in Safe Mode. I'm still havintg the problem. The machine did not come with an XP CD so I can't do an sfc /scannow. I have a System Recovery disk and a Restore disk. Can someone help me, please? Here is my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:50 PM, on 6/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\PR... Read more

Answer:Solved: XP Search Assistant is blank

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Hi,

I have this browser hijacker about:blank Home Search Assistant and adware pop ups containing "Only the best". I am not sure how to get rid of it. I believe there are other things associated with this hijacker including Shopping Wizard and Search Extender. Everytime I click on Internet Explorer, About:blank, Home Search appears as the default homepage. I saw the tutorial on Bleeping Computer but I am not sure if I am going about this problem the right way. Does anyone have good success in knowing how to get rid of this effectively? I don't know the best method of getting rid of this. It appears from reading different topics there are many opinions out there. Please Help.

Thanks

Answer:About:Blank - Home Search Assistant

Create a directory on your hardrive, to save HijackThis.exe, called c:\hijackthis. This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.Download the latest version, from here.Read the pinned post in the HJT forum, hereThen, run a log, and post it in the HJT forum. Do not fix anything, yet.A member, of the HJT Team, will help you out.Please, be patient, these people are volunteers. They will help you out, as soon as possible.

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I have this browser hijacker Home Search Assistant and do not know how to get rid of. I have notice other things such as pop ups including "only the best" that may be realted. Everytime I click on the Internet Explorer icon it defaults to the about:blank Home Search Assistant homepage. I have also noticed that a pop up that says "Welcome to System Performance Wizard" pops up everytime the Home Search Assistant homepage is loaded. I originally posted a topic in the AntiVirus, Firewall and Privacy Products and Protection Methods forum. They said to run a Hijack This log and post it here. I would really appreciate help as to how to effectively get rid of this and there are many conflicting opinions out there. Here is my log:Logfile of HijackThis v1.99.0Scan saved at 3:16:28 PM, on 1/23/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\LEXBCES.EXEC:\WINNT\system32\spoolsv.exeC:\WINNT\system32 ... Read more

Answer:about:blank Home Search Assistant

HiDownload the stand-alone version of CWShredder from hereInstall the program.Make sure all browser windows are closed and run cwshredder.exe, and click on the FIX button (not the "Scan only" button) and let it scan your computer.REBOOT your computer and post a new hijackthis log please.

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I would like some advice on removing search assistant url's and about:blank for a friend's computer. I did most of the instructions in the sticky except run CCleaner, as I don't want to delete items my friend may need. I ran an Hijack this log if you want to examine it. Thanks
 

Answer:Removing Search Assistant and About:Blank

Welcome

We ask that you try to run through the whole tutorial. There are some special tools for about:blank.

It is very important that you at least try to do everything in the TUTORIAL. If you still have a problem then do the following:

Please try to turn OFF any applications that are not needed It makes it much easier to look at the HJT log.
Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT

Good Luck
 

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How can serial number and product number be input on HP Support Assistant? They are blank since a 'reset' was performed. How can the support assistant check for updates when it doesn't know what type it is?

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I'm visually impaired and am using Job Access with Speech JAWS software to access the screen, but I don't think that's the problem. I'm also using Windows XP with SP2 and IE 6.0. When I use amazon.com - and only amazon.com - I seem to have a problem clicking on the links I want. The links above the search boxes work fine, but once I get down to:
Gift Guides, I get:
Amazon.com Books: New & used textbooks, biographies, children's books, science fiction, cookbooks & more

If I click on:
Gift ideas from Country Living magazine,
I go to:
Amazon.com Music: Save on thousands of CDs from your favorite artists

I did a book search for _Redemption Ark_ by Alastair Reynolds, for example, and when the results came up - it was the first one on the list - I tried to click on the title link:
1.

P/044101173X.01.__PIst.arrow,TopLeft,-1,-17_SCTHUMBZZZ_
Redemption Ark
and I went to:
Amazon.com Pet Supplies: Pet care, food, medication, grooming, toys & more products for dogs, cats, birds, puppies, hamsters & other animals, bird houses,
aquariums & more

But if I click on the - I believe - picture link above the title, I go to:
Amazon.com Outdoor Living: Patio furniture, flowers, plants, flags, lawn mowers, hammocks, garden benches, gazebos, bird houses & more

But guess what. If I click on the title of number 7 in the list:
7.

P/0825424801.01.__PIst.arrow,TopLeft,-1,-17_SCTHUMBZZZ_
The Romance of Redemption: Studies in the Book of Ruth (Dehaan,... Read more

Answer:Solved: Not Clicking the Right Links on amazon.com's Homepage or Search Results Page

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Sorry if im in the wrong place about this problem its just everyone seems to fix my problems here.
The problem is when i load pages up sometimes i will get on the page i wanted but over times it says can not find page and says error page assistant but if u click page it will load up the page u orginaly wanted to go to.

http://apps.webservicehost.com/apps...ebservicehost.com/apps/epa/epa?cid=shnv9885&s

This is the place what comes up when the page cant be found.
Thanks ipatriot
 

Answer:Error Page assistant

Not sure if this is what you're asking...
but if you are attempting to open a webpage and sometimes it doesn't; that's usually not a problem you can fix. It's a problem with the site you're trying to contact (either its too busy, their servers are down, network problems, etc).

if you're typing the correct website URL each time, and only get what you want sporadically, then blame the site, not your hardware.
 

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My IE keeps sending me to this really diopey page called Error Page Assistant instead of where I told it to go. Anyone who could help, please do. Hijack this log posted below:
Logfile of HijackThis v1.98.2
Scan saved at 11:16:52 PM, on 8/25/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SYSTEM32.EXE
C:\WINDOWS\SYSTEM\CMD32.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 - HKLM\Software\Micro... Read more

Answer:Error Page Assistant of Doom

So can anyone help me out with this? It's kind of infuriating
 

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Can anyone tell me what this "SRNG Error page assistant is??? Every time I try to go anywhere on the Internet this error page pops up and tell me the link that I want to go to cannot be found. And most of the time it will try to send me to a link that I have never heard of.

Can this srng error assistant link be removed from my computer? And how did I get this stupid thing?????

Any help would be greatly appreciated....I can not get anywhere on the Internet anymore because of this problem.

Thank you,
graenbrain
 

Answer:SRNG Error Page Assistant

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somebody can help me please...i try to log on in to my hotmail account .when i log on there is a blank page with "error page assistant" text and then suddenly goes to one of those web finders......i can surf the net entirely but I HAVE NO ACCESS TO MY EMAIL ACCOUNT!!!!.....thank you.
 

Answer:error page assistant in hotmail

jucamo said:

somebody can help me please...i try to log on in to my hotmail account .when i log on there is a blank page with "error page assistant" text and then suddenly goes to one of those web finders......i can surf the net entirely but I HAVE NO ACCESS TO MY EMAIL ACCOUNT!!!!.....thank you.Click to expand...
 

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My IE keeps sending me to this really diopey page called Error Page Assistant instead of where I told it to go. Anyone who could help, please do. Hijack this log posted below:
Logfile of HijackThis v1.98.2
Scan saved at 11:16:52 PM, on 8/25/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SYSTEM32.EXE
C:\WINDOWS\SYSTEM\CMD32.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 - HKLM\Software\Micro... Read more

Answer:Error Page Assistant of Doom

So can anyone help me out with this? It's kind of infuriating
 

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Hello, I am a first time poster and I will try to follow protocol, but I apologize if I leave something out. My web browser (both Firefox and IE) has been hijacked by the "Error Page Assistant" a.k.a. "AppsWebService". It is very intermittent, and only affects a few odd URLs. Unfortunately, most of the time one of those URLs is google.com, so it's become an annoying problem. I have noticed several other posters to this and other forums have had a similar problem, and I have tried to follow a lot of the instructions in those other posts, as well as the recommendations in the tutorial and other pinned threads, including AdAware, Spybot, McAfee Enterprise Virus Scan, and the McAfee AVERT Stinger. None of these tools affected the problem at all. In attempting to follow some of the procedures outlined in other posts, I downloaded and ran HijackThis, and I removed a single program, although I can't remember the exact name. I also deleted (with backup) miscellaneous other processes that seemed malicious. Again, none of this changed anything. After all of this cleanup, I re-ran HijackThis and the log is included below:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:09:11 PM, on 12/30/2007Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.ex... Read more

Answer:Error Page Assistant Hijacked My Browser

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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I hope that title will be searchable
I have a problem when opening a new tab on iexplorer 11. Once opening a new tab, it shows a blank page but I would like it to open to the new tabs page, the page that shows the ten most commonly used web pages. I go to internet options, click on the tabs button, make the change from blank page to new tabs page, click apply, ok, ok. All works well for a while but it then somehow mysteriously changes back. I can not seem to get the desired change to remain. Any suggestions?
Thanks
 

Answer:Solved: ie 11, opening new tab, new tabs page keeps switching to blank page

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I am trying to help out a friend with their computer that was infested with a few trojan horses and a virus or two. I have fixed most of it, but still have problems when trying to use intenet explorer. Here is the HijackThis log file:

Logfile of HijackThis v1.99.1
Scan saved at 7:00:02 PM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ntzc32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program File... Read more

Answer:Solved: about:blank page replaced by bogus search page

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hello,

i am really desperate. I have problems with redirections shaibaoj.com ... and some chinese recepise redirections. I have tried to clean stuff with at least 10 programs but unsucessfully. I also formated computer , but problem did survive !!!

its a little better when i use public wifi, but when i use private router/modem its almost impossible to surf over the internet...

Please help me
 

Answer:Browser redirections on chinese recipes page or blank page

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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TwinHeadedEagle said:





Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum se... Read more

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I often right click in IE (I'm actually using Avant, a kind of IE mask I guess) and select Create Shortcut. It puts a shortcut and my desktop to that page. This mysteriously stopped working. The icon appears on my desktop with the page title and all, but when I double click it, it just opens up my browser and loads about:blank. In the shortcut file's properties, it just says:

Type: Internet Shortcut
Description: (the title of the page)

and then gives me the file's size, location, etc., but it doesn't list the URL anywhere. It's just getting on my nerves having to copy a page's URL to a text file on my desktop if I want to remind myself of something.
 

Answer:Simple but annoying. Web page shortcuts just open a blank IE page.

Sounds like you have been hijacked by about:blank. Go to this website that will help you remove it.
http://www.pchell.com/support/aboutblank.shtml
 

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Hey guys,

I have a client at my workplace who has some problems in Internet Explorer 7 on a Windows XP desktop system.

You see, every time my client wanted to print out something, he/she usually goes into print preview. From there, there is a blank page on the first page, but there is some text on the second (and subsequent) pages. He/she is trying to print from a pop-up window with the menu bars and buttons in place.

I have to experiment and play around with the zoom buttons and even change it from portrait and landscape. My client is trying to print some reports and statistics for the VOIP lines on the administration page. How do I fix the particular issue?

My best guess is to upgrade the entire IE web browser to 8 (or maybe 9). Any other suggestions?

Answer:IE7 - print preview shows blank on first page, but some text on 2nd page

Hello simon726,

I would recommend upgrading to IE8. IE9 is not compatible with XP.

Also is the computer running the latest service pack?

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I have an amazon.co.uk account and when I logon at the front screen on the Kindle app, it doesn't recognise it as a valid account.

Answer:When I try to logon to Amazon through the Kindle app, it prompts for an Amazon.com account, why?

Just checked and mine logs in using my regular Amazon account info. I would suggest a soft reset and try again.

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Hi my wife’s friend’s computer is having a problem, first it didn’t have any virus scan problem – so I installed AVG 7.0. AVG ran clean with the current updates. I also ran Adaware and Spybot with current updates and they removed some spyware programs.

My problem now is when I try to access Microsoft’s Windows Update page all I get is a BLANK white screen with a message "Done” in the bottom left corner. I get the same results when I go to the Symantic Security Check web page and I click on the GO button to do the security check, it open a new BLANK white window???

Could this Virus, spyware or just a setting???

HP Pavilion 7955
P4 1.5 ghz
XP Home (SP1)
256 MB RAM
32 MB HD with 6 GB used.
MSN Toolbar

Please help, thanks.
 

Answer:IE blank page accessing windows update page

The blank windows in IE problem was solved by running a IEfix utility, which can download from here.
 

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Hiya folks

Just a quick question really... How do I stop Opera loading a blank page as the homepage? I have set the home page to Yahoo four times, then re-opened successfully each time, then a bit later on it loads a blank?

Any suggestions?

Any other hints or tips for opera would be appreciated coz I only installed it today, for a change and coz it has the tabbed feature which is good - for me.

Thanks for looking

Answer:Opera 9.02 Loading Blank Page As Home Page

Hiya folks How do I stop Opera loading a blank page as the homepage? I have set the home page to Yahoo four times, then re-opened successfully each time, then a bit later on it loads a blank? Any suggestions?Are you meaning when you click the "New tab" button?? That it loads a blank page? Or when you open Opera that after a few times it opens with a blank page? If you mean from "New tab" those are always blank. Any other hints or tips for opera would be appreciated coz I only installed it today, for a change and coz it has the tabbed feature which is good - for me.Thanks for lookinghttp://operalover.tntluoma.com/ For tips on how to use Opera. Scroll down to the bottom of the page and look on the right side for the "30 Day Series".

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Hi there.
I recently had a trojan dnschanger on my laptop. I tried using malwarebytes program to remove it several times and then gave up and sent it in to get repaired at a shop in town. They told me there was no infection and sent it back to me. I reran the test and sure enough it was gone. but...

What had originally made me try using malwarebytes to scan ( avg, spybot s&d, and adaware did not find anything) was that my browser was acting strange. When I do a Google search and click on one of the results, it will load a blank page saying 'done' in the bottom corner, then after 5 seconds or so it will then load the page i wanted.

For instance, I click on "hxxp://en.kioskea.net/forum/affich-115088-using-web-browser-page-loads-but-screen-blank" search result and it puts this:

"hxxp://www.google.ca/url?sa=t&source=web&ct=res&cd=1&ved=0CAcQFjAA&url=http%3A%2F%2Fen.kioskea.net%2Fforum%2Faffich-115088-using-web-browser-page-loads-but-screen-blank&rct=j&q=browser+loads+blank+page+then+&ei=W6JzS6q_G8PgnAec2vmyCQ&usg=AFQjCNHiczGbtPYRraVBQ_7hGcgLE2f6LQ&as_acct=9dm612l7ldg&cr=s6ar6l7"

into the top bar and sits on the blank,'done' page for 5 or 10 secs then goes to the "hxxp://en.kioskea.net/forum/affich-115088-using-web-browser-page-loads-but-screen-blank" page after.

It is driving me crazy. This is doing it in firefox 3.5.7 and also in ie 8.0.7600.16385 - (i rarely use ie)
On a side not... Read more

Answer:browsers load blank page, then page requested

Find out if you have bad DNS servers :Click Start Menu, type cmd in the search box. When you see cmd.exe, right click on it and select Run as administratorIn the command prompt type, ipconfig /allThen copy paste the DNS servers in your next reply.You are using Canadian Google. try using the main Google site by typing http://www.google.com/webhp?hl=en in your web browser and then search through it.

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Hi. I know about the common problem of people creating blank pages when they don't mean to, but this is not that problem. If I open a new document and type a few characters, it will print a completely blank page, followed by a page with my characters. If I print a 10-page document, it will print 20 pages - 10 blank interspersed with the 10 pages of the document. It prints the blank page first. I've looked through the Word prefs and don't see anything that could cause this. I deleted Normal.dot Any ideas very welcome.
 

Answer:Word 2007 prints a blank page for every page

Welcome to the forum.

I am guessing your header is messed up. You can look into editing it and saving over top of the normal.dotx but I would just suggest finding the normal.dotx and renaming it normal.old and see if that fixes your problem.
 

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Hey guys and gals

I recently have been fighting IE with my home page defaulting back to blank page. I recently read a previous thread on this and I think I have the same problem. Here are my HJT and CWS reports, HEEEEELLLLLLP!

Thanks a lot.

Gerry
Logfile of HijackThis v1.97.7
Scan saved at 8:25:57 PM, on 5/7/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\LXSUPMON.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Easy\TV Capture\RemoteCtl.exe
C:\Program Files\Sierra Im... Read more

Answer:IE Home Page switching to blank page, I think I've been hijacked

7 more replies
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Hi Team,

We have our company intranet site set as the default page for all users ,the users are using IE 11 ,but for some of the users when the laptop is started and when they open IE, the
page shows blank ?why does this happens

TechGUy,System Administrator.

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As above opens new window but it is blank no address in bar-win xp pro, ex6, zone alarm sec suite latest version

Answer:web page links open blank explorer page

click herehttp:// windowsxp.mvps.org/IEFIX.htmand delete the space after //

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I have read the merijn Cool Web Search chronicles and used Ad-aware, Spybot, and CWS shredder to remove the spyware from my computer. Everything works, until i restart, where the about:blank page reappears with the CWS.Searchx spyware.

Here's the HijackThis! log:
---------------------------
Logfile of HijackThis v1.98.2
Scan saved at 2:56:50 PM, on 8/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\System32\ibmpmsvc.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\tp4mon.exe
D:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\AIM\aim.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Documents and Settings\Frank and Liz\My Documents\Spyware Removers\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://D:\DOCUME~1\FRANKA~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://D:\DOCUME~1\FRANKA~1\LOCALS... Read more

Answer:CWS.Searchx variant - about:blank page not so blank

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would someone please help me with this problem?

I click on a new tab and it comes up as a blank page rather than your first home page.

so I change the setting in: tools > internet options > tabs > settings > when a new tab is opened, open..... ok ok).

It works fine during the current session, however after a shutdown and restart, new tab opens as a blank page again.

any help greatly appreciated.

the problem started after I uninstalled and then reinstalled avg free antivirus (trying to see if that was messing up fios media manage).

I have windows 7 home premium 64 bit.

thanks,
Chas

Answer:click new tab and it comes up blank page rather than first home page

Does pressing Ctrl+T keys help?

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On NEW (blank page), a page number appears. How to delete it? Somehow I managed to insert a page number (19) on the template for a new blank page in MS Word 2010. Even when I select New to start a new page and delete the page numer, the cursor shows that the page number, starting with 19 is still on the bottom of the page. How do I delete this and restore the defaul macro for a new blank page?

Answer:On NEW (blank page) a page no. appears. How to delete it?

This may help: http://office.microsoft.com/en-us/w...

3 more replies
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I have annoying problem in that everytime I go to print anything to a HP Laserjet 5m printer it prints one page and then a blank page and then prints again and then another blank page. I am using XP Pro. Any ideas how I can resolve this problem. Thanks!

Answer:Prints a blank page between every printed page

Hi WessieIt's a long shot, but have a look at the properties for your printer (Go into Control Panel --> Printers and Faxes --> Right click on the printer and choose "Properties"). Click on the "Advanced" tab and you'll see a "Seperator page" button in the bottom right corner. Click it, and make sure the resulting box is totally empty.After that; the best bet is to look through the "printing preferences" - to get to them, click the "General" tab of your printer property screen and click the "Printing Preferences" button - you'll need to look through all these screens yourself as I'm afraid I don't have the same printer as you so can't tell where the option for "seperator page" might be.Good luck with the [email protected]

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Guys I need help with this. see hijack this log below.

Edit by chaslang: Inline log attached
 

Answer:Home page hijacked by blank page

Welcome to Majorgeeks!

Please do not post any logs especially HijackThis inline. Also you must run the cleaning steps given below first. You have a bunch of problems including an HSA hijacker.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

Now since you have an HSA hiajcker run the steps in the below thread but start at step 2 since after doing the above you have done most of step 1.
about:Blank and HSA Hijacker - Simplified Removal

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

.
 

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My OS is Windows 7, My problem is I've tried to load a website on (Chrome , IE, Firefox ) and for example pinterest is one on the many sites that not load correctly.It will load the header and show a white page on tab and all links are blank will not load. I'm defiantly not a tech girl so please be patient with me Thanks in advance !
 

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I need help with getting this off my computer. Please help. I am very good at following directions!!As I wait for help I was able to learn how to get a log from hijack this...Here it isLogfile of HijackThis v1.99.1
Scan saved at 12:19:11 AM, on 5/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\KODAK\Kodak EasyShare soft... Read more

Answer:Help!My Home page is blank.About blank?

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Hi,

I'm not sure if this is the right place to come to for this. For the last few days, I have not been able to access amazon.co.uk or amazon.com. My housemate (who I'm on the same wireless network as) can access it on his computer, but when I try on mine, I just get redirected to my Sony Vaio google search page saying it can't find it. I've done three scans for viruses etc and got nothing. I've reinstalled IE7 and all that's changed now is that when I try and access amazon, it now comes up as Cannot display page, so it's not even redirecting me to the Sony Vaio google seach page anymore.

I know amazon isn't down as my housemate can get it. Can anyone suggest what's wrong here? To me it's very bizarre and has never happened before.

Tim.
 

Answer:Problems with accessing amazon.co.uk and amazon.com

Start, Run, NOTEPAD c:\Windows\system32\drivers\etc\HOSTS.

Select all and copy and paste to a message here.
 

3 more replies
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Hi

Model No- HP Pavilion dv6330ea Notebook PC. Refer to the link http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&d

my OS is vista home premium 32-bit.

Everytime i run Hp Support Assistant i get an error of CASLExec has stopped working. recently downloaded sp52110.exe for vista os. http://ftp://ftp.hp.com/pub/softpaq/sp52001-52500/sp52110.exe
but everytime i run hp support assistant i get this error.

Even Hp Wireless Assistant is not working or not opening at all. Recently just flash bios, then installed wireless drives and finially installed wireless assitant but still now solution. same problem not opening at all. but wireless card is working fine and i can easily connect to the internet, therefore there is no wireless problem.

Because of hp wireless assistant, i am unable to turn on Bluetooth because previously when hp wireless assistant was working at that time i had ennabled wireless and disabled bluetooth. Now i am unable to turn on the bluetooth because of this.
Can anyone suggest me any alternative way to enable the bluetooth without hp wireless assistant.
---------------------------------------------------------
If any user are looking for hp support assistant for windows 7 or 8 or vista then download the latest version from this link

http://http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html

-------------------------------------------------------

please reply soon.

Answer:Problem Wireless Assistant & Support Assistant, How Turn On manually WLAN & Bluetooth

Almost one weak passed away.... and still no reply to this post.

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Relevance 46.33%

I am operating IE6 on Windows XP with SP 2. There are certain websites that I used to frequent, that do not load up anymore. I am sent to a webpage titled "Error Page Assistant". The webpage has "DNS Error Page" listed at the top, and below is some generic version of a search engine. The following are two websites that give me this error: www.compusa.com & www.enquirer.com.

I have tried using Ad-Aware & Nortons, hoping that it might be a virus/spyware. Please let me know if there is anything else I can do. Thanks!
 

Answer:IE6 will not load certain websites: "Error Page Assistant"

6 more replies
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I've been experiencing this issue and at last I was able to solve it yesterday.

Right Click to Google Chrome exe file, select Properties. In the opened window
select Compatibility column, Set Compatibility Mode to Windows 7. Mine was set
to Windows XP SP2, that was the problem...

For more information go to:

https://productforums.google.com/for...me/IJhXv5OlK7k

Answer:Chrome does not work, no web page opens. Opens as a blank page.

If you had already solved this issue there was no need to create a new thread for the solution. Your post

Google Chrome doesn't work anymore ...

was sufficient. You can mark this thread as solved now.

1 more replies
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Whenever I click the square "New Tab" button in
IE 7.0.5730.13 I get an about:blank web page...
thanks very much for your help


DDS (Version 1.0) - NTFSx86
Run by USER at 13:41:44.57 on Sun 11/23/2008
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1918.1042 [GMT -6:00]

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\mom.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmpro... Read more

Answer:about:blank Blank Page

Hi -

I see no malware evident in those logs. This forum is for malware removal assistance.

This is default setting for IE7. To change that, you'll need to go to Tools > Internet Options > Tabs > Settings> find the radio button for "Open Home page for new tabs instead of blank page", and tick it. Click OK, and OK again to exit, and your new tabs will now open to your home page.

Should you need further assistance for this or other IE issues, please ask for help in the Internet Explorer section of the forums.

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Question: ie blank page

using xp pro, when I start ie I get a blank page, the address bar says 'about blank', I have reset it to the page I normally use by tools, options, clicking on 'use current' when on the page I want yet I still get about blank, I have run spybot and adaware, both updated, last Sunday I set up a Belkin wireless network and that did not cause problems, this happened last night, any ideas please

Answer:ie blank page

I have just found that when I click on an icon like 'my documents' the sceen icons dissapear for a second then return but the file does not open, I have also tried, start, my computer, the same thing happened but my computer did not open.

7 more replies
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Question: Page Going Blank?

I have a problem lately that has kicked my ---?When I log into ebay my page goes blank and goes back to me desktop.I cleaned all temp filed that i could find and cleaned out the cache.I also went under sfc/scannow and made sure of windows xp.I scanned my system for spyware and for viruses.What else could it be?Please help.Thanks
 

Answer:Page Going Blank?

What anti-virus and firewall are you using? Also, when did this start, any changes or have you been removing alot of spyware?

Steve
 

1 more replies
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Most unusual problem occurs when I close a folder on my desk top - there is a short time lage and then I get an active blank web page with the address "about:blank". If I hit the home icon I go directly to my normal google.news home page. Since I usually don't want to be on the internet at the time, all I have to do is close the page to get off-line, but it is very frustrating.

For example, if I open and close the following d/t folders, I get the "about:blank" web page: My Docs; My Computer; My Network Places; Recycle Bin; Short-cut to Program Folder. It also occurs if I create an empty d/t folder and open/close it.

My O/S is Win XP-Home. I have run AdAware SE, Spybot S&D, CCleaner & RegCure to no avail.

Your advice would be most appreciated
 

Answer:ABOUT:BLANK Web Page

It looks like..

http://wiki.answers.com/Q/How_do_you_remove_the_about:blank_virus_from_your_computer
 

6 more replies
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Question: Web Page Blank

This has just happened in the last week. When I click on a link on some web sites, a blank page appears with a red,white,blue box in the left hand corner of the page. What is happening?
 

Answer:Web Page Blank

Try this:
1. Open Internet Explorer
2. Go to Tools / Internet Options
3. Click on the Programs tab
4. Click on the Reset Web Settings button

You might wanna see if your infested with spyware or adware:
Goto control panel>>>internet Options>>> delete cookies and temp files (offline also)
Then do this:
Download:

Adware SE
http://www.lavasoftusa.com/software/adaware/
SpyBOT S&D
http://www.safer-networking.org/en/index.html
and

Spyware Blaster
http://www.javacoolsoftware.com/spywareblaster.html
Download those to your desktop>> open up adware and update, then scan your computer. Fix all it finds. REBOOT
Then run spybot S&D do the same with that.REBOOT
Then do an online virus scan
http://housecall.trendmicro.com/

all of this is free
You can also get the "add on" for adware VX2Cleaner ( follow the directions to that link below
http://www.lavasoft.de/software/addons/vx2cleaner.shtml
THEN

Download hijackthis
http://www.majorgeeks.com/download3155.html

Save the zip folder to your desk top. Extract it into it's own folder.
All in all. Just make sure hijackthis is in it's own folder.
RUN it and scan and save log.
Should automatically open a log in notepad copy n paste that WHOLE log here.
 

1 more replies
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Question: blank page

when I go to address bar it says blank page. I do not make it the default sometimes I use firefox because sometimes ie freezes so I change it all the time. never had it say blank page ever till today. mary

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Question: Blank Page

This happens every time after my computer is finished booting up: Once my desktop comes up on the screen, everything is fine for about 15 seconds. Then, all of a sudden, a blank page comes on the screen. It has a scrollbar on the right sid, going vertical. The only way I can get rid of this is press Ctrl/Alt/Del. How can I stop this "Blank Page" from popping up?
 

Answer:Blank Page

How do I stop a blank page screen from popping up after my computer has booted up to the desktop?
 

2 more replies
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Recently cleaned an infected computer for a friend. Uploaded all logs to MajorGeeks and was told logs are clean. Since then, when trying to open some links in email a blank window opens titled about:blank. This does not happen with every embedded link. Additionally, mouse pointer seems to "jump" around from time to time, even if not touched. I posted this at Malware forum, was told this was not a virus as logs were clean and was directed here. I have reinstalled IE6 sp1, without and change in behavior.

The computer in question is running Windows 2000, IE6 v 6.0.2800.1106. Any help with this would be appreciated.

Jeff R
 

Answer:About blank web page

I would say that your first step would be to upgrade to IE7.

Second step would be to install firefox/opera and use them instead, since they work better and won't get you infected as easily. However, you should get IE working regardless since some websites won't work with anything other than IE.
 

3 more replies
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Question: Web Page Blank

I am using XP IE6 and this site click here comes up with a blank page, and IE says Done (OK). I know it loads on IE7 because I tried it and it worked in my local library which uses IE7. I do NOT want to upgrade but wondered if it was a javascript or an active problem. I have an early version of javascrpit which tests OK on this site click here.Thanks any help much appreciated. David

Answer:Web Page Blank

The site needs flash player. Try this test site; click here

10 more replies
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Question: Blank Page URL

I'm having a strange problem with one website. I have two computers networked and for the strangest reason I can not get one website on the computer I use most often. When I try to access it, the page comes through like there is something there because I can read the title of the page on my toolbar and when I right click on the blank page, I can see the title of the page in the properties. However, the page is totally white and it says done at the bottom, but there is nothing there!

I tried my other computer and the page came in just fine. I did some research and I made sure some dll's that they said I might be missing were loaded, the site is not blocked on this computer to my knowledge and I have no problems accessing any other website. I am using the most current version of Internet Explorer. I downloaded and installed Mozilla Firefox another browser just to test it and the darnest thing is I still get the same blank page with done in it too. So, it seems to me that it isn't the browser.

Does anyone have any idea what the heck is going on? I am completely baffled by my inability to view this webpage. In case it's important the website is this: http://sbase30.com/promotions/register.php?p=ckes&lid=emarkckes_emark-ref&rfr=1390487

It is a promotions website that a friend aked me to look at.

Thanks
Gypsy
 

Answer:Blank Page URL

Clear all temp files and cookies then do a windows search for hosts. Open the folder with notepad and if there are any other entries listed besides 127.0.0.1 localhost then delete them, save the changes and reboot.
 

1 more replies
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Question: blank page

I have a HP Deskjet 812C....this my question...regardless of whether I print from a floppy disk, a word program, or from a site on the net, the first page that comes out is blank....then printing continues as normal including the first page of the document...I have a troubleshooting guide that came with the printer, and all checks out well...I have also downloaded/installed all updated drivers..why is the first page always blank??
 

Answer:blank page

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Question: blank done page

i went to a web site to check my account. after i log in and enter password
all i get is a blank page with done in the status bar
 

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Question: Web page is blank

I have win98SE and IE6 with updates and the google toolbar. The url shows in the address bar and it says done at the bottom. I have run AVG and spybot and they show no problems. Hotmail starts to show then goes blank.
 

Answer:Web page is blank

Hi try.
98-IE-Repair
Start>progams>accessories>system tools>system information>tools>IE Repair
IE fix. will reregister IE core files.
http://windowsxp.mvps.org/iefix.htm

Google Toolbar..wouldn't use it if they paid good money to do so.
 

3 more replies
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Just recently my symantec Antivirus identified and deleted a suspected trojan virus: Trojan.FakeAV!gen84 However, now my ie8 has not been working properly. My google homepage will always load correctly upon initial start-up, but after visiting one to two more web sites their pages appear blank although the status bar located at the bottom of the screen states "done". I've run spybot, malwarebytes, adaware, superantispy etc...and they've found no threats or malicious items. I'm stumped as to where I should go next. It should be noted that on occassion a screen will pop up stating that Internet Explorer has encountered a malicious add-on causing the page to be closed. I've tried disabling all add-ons temporarily to see if that would solve my problem, but I would still get blank web pages. Any help would be greatly appreciated, thanks.

Answer:Web page "done" but blank? NEED HELP!

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/448252 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Question: about :blank page

I just purched this new computer.(compaq). and when I open a few boxes at a time it goes to a blank screen. I have to press on the window key and click on the task bar to get rid of it. It don't matter if I'm on the internet or not. It still popes up. very annoying. took it back to where I purchased it, they went through it and said there was nothing wrong. but it still is there. any ideas as to get rid of it. thank you.
 

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Question: Blank Page

Using MS Explorer 6 I attempted to go to a site to download a form. When I clicked on the form, which is supposed to open under Adobe Reader, I get a bank page with a little box in the corner contains three coloured triangles. I used Netscape and had no trouble opening and downloading the form so it must have something to do with the Explorer set up. Any ideas? This does happen at other sites.
 

Answer:Blank Page

Have you got adobe reader installed.
 

2 more replies
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Hi there, for some reason I can not access the following website

www.icelolly.com (website for cheap holidays)

It simply returns a blank page, with "Done" in the bottom left.

I have tweaked all my settings in IE, and run the command "sfc /scannow" all with no joy.

Can anyone point me in the right direction? Is it because the website uses a certain type of Java that I don't have? I'm really stumped thanks for your help
Alex

Answer:Blank Page on IE 6 (XP SP2)

Not that I'm bitter, but thanks for the overwhelming response from the 'experts'.

I've sorted this error - if I disabled Norton Internet Security, the site works fine.

Bye.

1 more replies
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Question: blank web page

When i turn on my computer and try to do anything,an internet explorer web page shows up blank with no way of exiting it. I shut down my computer and restarted but that didn't work.Can't do anything or get rid of it.HELP?:

Answer:blank web page

press Alt + F4

3 more replies
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Question: web page blank?

I am using internet explorer 6.0 with Windows xp sp2
I am having problems viewing certain sites eg canon.com.au -- driver downloads in support section if i select--printer--colorbubble jet printer--s520 -- all I get is a blank screen -- bar at bottom of screen tells me that process is done?? -- all that is visible where the text should be is a small box in the corner with a square, Circle and triangle? What is this?
I thought at first it must be because I had blocked pop-ups on -- so I turned them off and got the same response nothing on the screen?
This happens with quite a number of sites
any suggestions?
Regards Thelma

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Question: blank page

whenever i open internet explorer it comes up wit 2 tabs
1 that sais blank page and the other opens 2 my home page
how do i stop it from opening the blank page
cuz if i click on the blank page everything freezes
i have to do ctrl+w to close it and get on the internet
and it is a real pain 2 keep doing that so how do i fix it

Answer:blank page

hello camusta882,

you need to deleat the blank page from you listing of home pages

you do that in the internet options

get back to us and let us know

Mike

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Question: Blank Web Page

Using Windows XP Internet Explorer when I go to save pages I.E from Latter Day Saints Family Tree site all I save is a blank page this has not happened before.

Answer:Blank Web Page

and you're just saving the frame - try selecting all on page first (drag mouse over contents or right click select all)then try to save -other method select all 'copy' then 'paste' in word (or similar) ;)

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Question: blank page

Hello,
In Windows 7 32 Bit Enterprise Edition, if a webpage in IE1 displayed below, What needs to be verified.
It works for same user in different machine
Tried to run the webpage in IE7 mode and Ie9 in the same machine and did not work





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Question: a blank page....

ok when I'm on the net and I click a link that link is blank how can I fix that, anybody help me.

xp pro
 

Answer:a blank page....

this also happens on my email and when I get pop ups they are blank this is getting on nerves...when that happens they are loading but the page is blank...
 

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I use google as my home page but when I click to open another tab I get a blank page not google. I have to click on the home button to get Google up again.I have been into the options menu & clicked on Tabs & changed ?When a new tab is opened, open:? using the drop down menu to ?your first home page? then clicked on apply. This works until I close IE 11, then it reverts to a blank page. What am I missing or doing wrong?h g a

Answer:blank page on IE 11

Change the default behavior for new tabs in Internet Explorerhttp://www.pcworld.com/article/2029...

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Please help my page goes to about:blank and then I get a bunch of pop up ads, I have tried running Spybot, spysweeper, and cwshredder, but none fixes the problem. Whaty is going on?

Portugalia
 

Answer:My page goes to about:blank

go to http://www.thespykiller.co.uk/files/HijackThis.exe and download 'Hijack This!'.
make sure it is placed into it's own folder, not a temporary folder. Then doubleclick the Hijackthis.exe.
Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.
 

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Question: about blank page

Hello,

When I am in a program and I try to close it, there is always a blank page that pops up. It says Blank Page window. I can not seem to close it. I tried to restart my computer hoping it would be gone but it still keeps popping up and staying. How can I get rid of it?

Candi Sipes
 

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Question: blank page

Hi, not been able to get onto my Multiply.com web page or the website for days, each time I enter a search in browser the page says about blank, what is causing this and what should i do?I am using HP touchsmart pc with windows 7 on Internet Explorer 7 , have tried using all other search engines but had no luck .I can get on multiply.com on other computer"s outside the home so nothing wrong with the websit , server says it is not them , please advise me what to do, thanks
 

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hI Guys,
I have a problem with IE6 can not display any pages.
When I try to acccess yahoo.com i can see the picture of yahoo during loading, after complete loading the page then jsut goes blank.
Any body knows why?

Thanks in advance
stl_liu
 

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Question: Blank Page

hi pipol....

How i remove the blank page everytime i cannot to the net....??

Usually happen is when i am connected the blank page always appear
and then the whole desktop will be on white??

it's annoy me everytime it happens.....can somebody help me on this...

Answer:Blank Page

Hello and welcome to TSF

what version of IE do you hve?

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