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Satellite C660 - recovery media windows 7

Question: Satellite C660 - recovery media windows 7

Hi
Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

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Preferred Solution: Satellite C660 - recovery media windows 7

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I have ordered the recovery media for my Daughters laptop. Does any one know if this returns it to factory settings including pre installed software and drivers as the e-mail just says Windows 7.

Cheers

Answer:Satellite C660 - question about recovery media

> Does any one know if this returns it to factory settings including pre installed software and drivers
Yes. After recovery image installation notebook will have original ?factory settings? as on first start after purchase.

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Hi

I require the recovery media for a Saellite C660 1F1. If any one would know where I could download or purchase this I would be very great full.

Thanks

Answer:Satellite C660-1F1: Where can i purchase the Recovery Media

Hi

Almost all threads in the ?Toshiba Product Recovery forum? contains this link to the page where you can order a recover disk for a Toshiba European notebook series ;)
http://backupmedia.toshiba.eu/landing.aspx

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Hi!

I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

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Hi

i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

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I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

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Hello,

on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

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The icon on the bottom toolbar has lost the Windows Media Player icon and I can no longer view any videos. I get a "server execution failed" message. It will not start from the Start menu; all I get is a very brief flash of a new window that then disappears.

The window appears empty but it flashes on and off so quickly it is impossible to be sure. I have not been adding any new programs; only the usual Microdsoft updates. I've tried going back to earlier restore points and also turning Media Features off and on again from the Start menu to no avail.

Any ideas as to what has happened and how I can fix it?

Answer:Satellite Pro C660-21D - Windows Media Player stopped working

Unfortunately I cannot say what is wrong there but you can try to find some Microsoft forum and ask there what can be wrong with this application. Generally speaking I think it is not Toshiba related issue.

If nothing helps download VLC player and enjoy your videos.
For me it is the best player and I use it for the long time already.

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Hi,

i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?

thanks

Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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Hi there,

Sorry to bother you but I need some help if possible.
I am trying to restore my laptop to factory settings and I am pressing f8.
However I get all the system recovery options but no Toshiba hdd recovery option.

What am I doing wrong?

Answer:Satellite Pro C660-1nq - cant access HDD recovery

>What am I doing wrong?

After pressing F8 button, choose Repair my Computer and in the new menu you could choose HDD recovery as described here:
[How to recover a Toshiba notebook with the HDD recovery procedure|http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm]

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Hi there,

I'm hoping someone can help me or knows what to do. I have Satellite C660-15r it was turned off properly but when put back on it came up with start windows normally as if it has been interrupted, I clicked ok to that but instead of loading it has gone to do some sort of recovery only it hasn't been able to complete this and instead has said there is nothing to recover.

It is know stuck at this and will not go any further says to get system admin to log in however its not allowing to log in or do anything apart from shut down and restart, I have been trying to factory reset but it will not work at all I have tried many attempts with 0 and other options i have been told this doesn't work but I can get up f2 and f8 on load up all that works ok but I cannot find any option to be able to factory reset. it gives me options to recover but they take me to the same screen with no improvements and safe mode will not work.

I hope someone can help me I will be so grateful.

Thank you in advance.

Shell :)

Answer:Satellite C660-15r stucks and no recovery possible

At first I must say that recovery option is available if notebook has ?factory settings?. After reading your posting I don?t know if you still use original OS installation that you got with your notebook or maybe OS preinstalled on your own.

I presume you didn't create recovery media (DVD) using preinstalled Toshiba recovery media creator, right?
In your situation usage of recovery disc could be easiest way to fix this and install original recovery image.

Can you please post exact notebook model?

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I need to file HDD Recovery how obtained

Message was edited by: Rozeno

Answer:Re: I need recovery file for Satellite C660-2FF

All you can do is to order new recovery disc.

You can do this on https://backupmedia.toshiba.eu/landing.aspx

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I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...

[http://www.toshibamea.com/ComputerProduct/4/Satellite_C660-1WN/49674?pageid=4]

The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...

[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52088]

...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[http://superuser.com/questions/318322/... Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

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I removed the operating system from the C drive in my laptop and now i want to use the HDD recovery to re-install the recovery again
Can I know the right way to make this!!
Thanks.

Answer:Satellite C660-172 and HDD recovery installation

I don't know how you have removed OS from partition C and what have you done exactly and I?m a little bit sceptic this will work but you can try it anyway.

Do it as described in follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

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Is it legal to use another laptop to create a recovery DVD and use it on the another laptop of the same model.
Satellite C660 1J2

Answer:Satellite C660-1J2 - can i use the recovery disk on another notebook

Hi

Purchasing an Toshiba notebook with an preinstalled Windows 7 system, you have reached automatically one Win 7 license.
So you can use this Win 7 on one notebook.

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Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you

Nigel

Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this
http://img231.imageshack.us/i/failedcopy.png/

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Answer:Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

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Hi
I have tried to restore a Satellite C660 to factory settings due to it be extremely slow to start up.

Using the Toshiba original recovery discs the process gets partway through and then gives the following messages...

Error restoring image
The device is not ready

ERROR: ImageX could not apply Win7 V:\HDDRecovery\SWImg\15489XSP.swm Index 2 from HDD to C:!


Can anybody advise?!
Thanks

Answer:Cannot install recovery image on Satellite C660

Unfortunately there is no some ?workaround? to force recovery image installation to run properly.
All you can do at the moment is to set BIOS to default settings and try to use recovery disc again.
Be sure disc is clean.

Do you use recovery discs for the first time?

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I have a trojan on my Toshiba Satellite Pro C660-21f, i no longer have the discs available to reformat the laptop.

Is there any way i can do it without?

Answer:How to reformat Satellite Pro C660-21F without recovery discs?

Can you install recovery image using HDD recovery installation (F8 at start-up)?

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Hi

is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

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Hi

I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:
http://backupmedia.toshiba.eu/landing.aspx

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Hello,

A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).

Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.

The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.

I have:

tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.

The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.

Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):

+The digital signature for the drivers for this device is required, can not be verified. Possible after a rec... Read more

Answer:After Recovery with CD Satellite C660-1FE keyboard does NOT work

Hi

Keyboard works in BIOS? this means that the keyboard hardware should be ok and the connection between the motherboard and keyboard is established.

So what could be wrong? Keyboard driver?
Hmm? the keyboard driver is a part of the Windows OS and is installed automatically while OS installation?
I would recommend following:
Go to device manager and extract the point Keyboard.
There you should see something like ?standard PS/2 keyboard?
If you will see a red cross near this device, then this means that the keyboard is disabled.
Usually you should be able to enable this again (in device manager).
If there is no red cross, then I recommend deleting this keyboard from the device manager list?then reboot the notebook. Usually the OS should recognize the removed device automatically and should install the driver too.

Check this.

By the way: it could be possible that you have received a wrong Recovery disk? this could explain the issues after the recover procedure?

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Hi,

laptop was accidentally dropped, worked okay at first but now won't load,
using f12 key to boot menu, the screen says,

pxe-e61 media test failure-check cable.
also pxe-m0f; exiting
pxe rom, operating system not found. can anyone please explain waht this means?

Answer:Satellite Pro C660-v10 does not boot: pxe-e61 media test failure

The codes you are getting relate to the computer "setting itself up" before loading Windows and finding either what must be there missing or something that the BIOS says is there but missing. I believe the "check cable" message is generated when the pre-execution enviroment (pxe) looks for a device on a known connection and gets no response. This could be that a cable is not connected or the cable is perfect but the device is "broken" and is not responding to the pxe request.

I don't know anything about c660.
Can you access the BIOS? - is there anything greyed out or missing.
Can you change the boot order so that the CD is first and then see if the computer can start to run from a Windows CD.

(I would think its the HDD - I would think a mechanical device is more likely to give up than the electronics)

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Hello all,

I have a Toshiba Satellite C660. I am trying to restore the laptop to the initial condition by the simple HDD Recovery. I have lost my old recovery disks. After completing first few initial steps, it goes to 'finishing installation' page and then gives an error message. After clicking to the dialog box 'ok' it resumes as 'Finishing installation' again. And now it has been almost 2 hours. It is still there. No improvement. What should I do ?

If I turn off the computer will my windows be completely destroyed?

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Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

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I cannot create a recovery disc using Toshiba image. DVDs are rejected as blank when they are empty. DVD R/W burns OK with Microsoft and Nero software. How do I get a fix for this problem? TIA garrym

Answer:Re: Satellite C660-10T Problem creating recovery disc

Toshiba recovery disc can be created with preinstalled ?Toshiba recovery media creator tool? ONLY.
So I don?t understand why you use Microsoft and Nero software.

Have you checked User?s manuals document and chapter about recovery media creation?

For recovery DVD creation I recommend you to use DVD-R empty medias only.

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Hello, my Satellite C660 experiences technical problems while playing audio and video. I play 320 kb ripped mp3s in Winamp and usually watch youtube when the audio and video regularly glitch and jolt. These only happen about a second at a time but the noise is very noticeable and unpleasant and happens regularly when I am on my computer.

I thought it could be problem with CPU/memory but I literally only have Chrome and Winamp playing and have turned off a lot of programmes for startup. If there's anything I could do to fix this, any help would be greatly appreciated (even something to make the pauses less loud and noticeable!).

Answer:Satellite C660 - Jolts and glitches regulary while playing media

Hi saurus,

Do you notice this behavior on preinstalled Windows 7 version from Toshiba or is this your own installation?
Furthermore does it happen on internal speakers or headphone? Have you tested both?

It?s not always easy to say what the reason is but in your case I would try updating the sound driver. You can download a newer version on official Toshiba driver download page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Before you install the new version remove the old one first. Then restart your notebook and install the downloaded version of sound driver.

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hi there im wondering if anyone can help with this issue, coming from old school computing where it was a pain the backside to sort things out but you sort of knew where you were, i no longer know where i am!
by this i mean why the hell do modern machines/manufacturers make it harder to sort out problems!!!???

I HAVE UPLOADED SOME IMAGES ONTO MY WEBSITE (to use the space!) the address is my own and there is no dodgy content or threats on there so feel free to have a look to see if you can help!

my 10 month old toshiba satellite c660-2ef has decided to un recognise the HDD by itself and after checking the fixings cables and a good visual check , i have gone as far as buying a new SSD to replace the old drive as its died, this didnt work either.

http://www.ukamateurpokerplayers.com/laptop1.JPG

according to other forums my bios may be corrupted but i cannot find a fix as i cannot flash it to phoenix v2.0 in dos as it is

http://www.ukamateurpokerplayers.com/laptop2.JPG

i have tried to put the laptop into crisis mode by depressing fn and B buttons on start up and reflash the bios but this is to no avail as i cannot find a correct or an easy procedure to get phlash16.exe working from a bootable USB drive and flash it via that method as it is currently the only one open to me

not that im familiar with using phlash16 but it just gives me a himem error message ??? lost here even if its the right version for my c660-2ef

http://www.ukamateurpokerplayers.com/lapt... Read more

Answer:Satellite C660-2EF - error on startup what is PXE-E61 media test failure

progress, got v1.6 working and disabled option for PCI-LAN in cmos now it just says operating system not found

how on earth do i reinstall windows to my pc without a recovery disk and now theres absolutely nothing on my HDD?

downloaded win 7 home premium and put onto a cd, wont pick it up

modern computing is so lame give me xp and a desktop anyday

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Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117

Hi

Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

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Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,

greetings

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So is the data on D safe if I use recovery?

thanks

Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?

Hi

From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

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I have a brand-new Satellite Pro C660. It worked fine for a day, now it won't load windows. I didn't get around to creating the recovery disks as I've only had it a few hours (yes, yes, I know, should have been the first thing I did). All the data is present (but backed up to USB just in case) and I can see the HDDREcovery folder with all data intact. However, I can't run the app to create recovery disks. Does anyone know how to extract the images and create the media using only the command prompt? (I can get into command prompt by booting from a friend's Win 7 disk). All boot options from the laptop's own drives fail. It says "Windows Failed to Load", and I try Startup Repair but it doesn't find any errors. Any help/thoughts on this will be much appreciated!

Answer:Re: Satellite Pro C660 - How to make recovery disk with command prompt?

Hey,

It?s not possible to create recovery disk with command prompt. You have to use the Toshiba recovery media creator on Windows.

Now it?s too late for you but you can order such a disk here:
https://backupmedia.toshiba.eu/landing.aspx

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Hi all

Just a query
My GF turned on her laptop Satellite C660 series and it would not boot up, we tried to initiate the recovery sequence from the recovery partition but kept getting the error that was on boot up (the error was telling us a USB device had been unplugged).

As you probably guessed she never made the back-up discs when prompted, all I could think of was using a win 7 disc and reload that way then try and make the recovery discs after (I didn't activate)
so win 7 was installed nicely and all drivers sourced that was all last week.
Now for the crunch , the recovery partition is there can I now make the recovery discs and install from those , the win 7 I installed will soon require activation
Any ideas?
Thanks in advance

Answer:Satellite C660 - recovery partition is there but can I make back up discs?

After own OS installation you cannot create recovery disc anymore and you can not install recovery image using HDD recovery option (F8 at start-up).

Best thing you can do now is to order original disc from Toshiba and use it for recovery image installation. It is definitely easiest way to have ?factory settings? again.
You can order it on https://backupmedia.toshiba.eu/landing.aspx

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Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

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Hi,

1st time forum poster so be gentle please!

My mum has just brought a Toshiba laptop and it's pretty decent to be fair. Taking a quick look at it though i noticed the recovery partition (that comes with most laptops now) is labelled "D:/Data and is 232GB in size. Seems a bit on the large side for me and wondering if it is incorrect?

Have got a screenshot and if someone could confirm either way i'd be most grateful. Can i attach screenshots?

Thanks in advance

Rob

Message was edited by: Rzoo89

Answer:Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Please see the screenshot - http://www.screencast.com/t/X7vLKcNIq

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Relevance 66.83%

I have a Satellite C660-10D that is within 1 Year Warranty that has suddently decided it doesn't want to boot up and gives a strange noise that sounds mechanical.

I've tried F2 & F11 options during boot but I keep coming back to the same messages whatever options I try:

Realtek PCIe FE Family Controller v1.23 (07/28/10)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
Operating system not found.

I can't get past this & get the laptop working, which leads to my second problem.

It is within warranty so I thought I would log for repair. The Serial number is recognised in the Support My Product section. But when I try to enter it in the repair section it says

ERROR: Serial Number not valid.
Please check and re-try.
Then gives a number to call that only works weekdays.

So I have what appears to be a broken laptop that I can't currently log for repair.
If you are able to help with either of these problems it would be greatly appreciated.

Answer:Satellite C660-10D Operating System Not Found PXE-E61: Media test failure

Hi

I?m quite sure that the problem is related to the faulty HDD.
This would also explain the mechanical noise while booting.

The PXE-E61: Media test failure appears because the notebook tries to boot from LAN.
Why? Because the HDD could not be found and the CD/DVD drive does not contain a bootable disk.

So BIOS switched to LAN?

Therefore the HDD replacement should help you to sort out this issue.
If the warranty is valid, get in contact with an local ASP in your country. Maybe you could get a HDD which could be replaced easily?

Here is a database with all ASPs worldwide:
http://eu.computers.toshiba-europe.com -> Support & Download -> find a authorized service partner.

By the way: here are nice short movies hwo to replace a HDD:
http://forums.computers.toshiba-europe.com/forums/forum.jspa?forumID=116

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This is my second attempt to recovery using the hidden image. The first attempt hung at an earlier point Loading Windows 7 ;( However on this attempt it has been over an hour on the "Setup is starting services" screen with a moving light under it.

Does anyone have any reasonable idea how much time this process takes? Thanks in advance.

Answer:Satellite C660-1F1 Toshiba HDD Recovery "Setup is starting services" hang?

Powered off after 2 hours.

Seems that it could be BIOS version currently 1.2 needs upgrade to a more recent version so I'll have a look at that. Also possible issue with bootrec maybe.

I'll update later :)

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I'm trying to fix this laptop for a girl I know, I've built machines and fixed many before and this is my first time needing help but I am stumped.

Basically she told me her hard drive had stopped working, this was verified by a third party. I told her what hard drive to buy, she got it and I installed it.

I initially tried to install windows 7 from a USB, it was recognised in the but I was getting a failure.

I assumed something was up with the USB so tried to install from CD which is also failing:

[ CD/DVD&nbsp;&nbsp; TSSTcorp CDDVDW TS-L633C] is failed<br><br>The hard drive is recognised.

I have tried changing the SATA controller mode to compatibility, which is the only other option from AHCI

Somewhere it pops up Media Test failure, check cable but very quickly so I barely can read it, but CD, hard drive and USB's are all recognised.

Any thoughts? I've had this laptop for a couple of weeks now, she is getting understandably impatient, please help :/

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I have upgraded my laptop to Windows 10 and have since made a USB recovery disk using the Toshiba Recovery Media Creator; my question is will it recover to Windows 10 or the original Windows 8.1?

Also are all the drivers and software recovered?

Thanks for your patience - I'm fairly new to this!

Answer:Satellite P50-C-128 - Windows 10 upgraded - recovery media question

Did you create a recovery USB flash memory stick before the Windows 10 upgrade?

Usually the Toshiba recovery medium would set the notebook back to factory settings… to the same system which was preinstalled at the beginning.

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Relevance 63.14%

I have a Satellite L300D-11V that I am looking at for someone that would not go any further than a blank screen after the windows logo on starting, and also when running startup repair it would only get to that same stage too. Holding 0 down whilst booting would not bring up recovery, only an option for Windows Vista.

Using some high end diagnostic software I have diagnosed that the hard drive has several physical faults which could well be the reason for this therefor the drive is best off being replaced. However, because of the faults I am unable to create any images of the drive via Acronis or similar.

Purchasing a new drive is no problem, however the person never made any recovery media so it appears I will have to purchase a recovery set from Toshiba.

There is no Windows key on the case anywhere either though.

If I were to purchase a recovery set from Toshiba, would it matter that I have no Windows key on the presumption that the recovery would provide an already activated installation of Vista for the laptop?

Thanks

Answer:Satellite L300D - Damaged hard drive, no recovery media, no windows key

> If I were to purchase a recovery set from Toshiba, would it matter that I have no Windows key on the presumption that the recovery would provide an already activated installation of Vista for the laptop?
In this situation easiest way to fix all this is to exchange HDD, order original recovery disc from Toshiba and install recovery image designed for this notebook model.
Recovery image must not be activated. After installation it will be activated automatically so you don?t need Microsoft product key for activation.

Original recovery disc can be ordered on https://backupmedia.toshiba.eu/landing.aspx

By the way: Win7 32bit works pretty well on this notebook model so maybe you should install own Win7 version. Of course if you do this you need legal product key.
Anyway it has nothing to do with Microsoft sticker placed on Toshiba notebooks. This key cannot be used for activation anyway.

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Relevance 62.73%

Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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Relevance 61.91%

Hello,

I have a Satellite L670 PSK3EE-xxxxx

When I launch Toshiba Recovery Media Creator I have two errors :
Unxcepted error, please close the app and relaunch :

0D00F6-49-00000015
0D0172-49-00000015

Then it displays the soft and ask for 3 DVD...
Any idea why ?
Where Could I download a new version of Toshiba Recovery Media Creator ?

Thanks by advance

Answer:Satellite L670 PSK3EE - Recovery Recovery Media Creator ERRORS

Toshiba recover creator asks for 3 DVDs because three empty DVDs are needed in order to create an Recover Disk!

PS: I found Toshiba Recover Media Creator for download on this Toshiba Australian page:
http://www.mytoshiba.com.au/support/computers/satellite/l670/psk3ea-055017/download?os=25

2 more replies
Relevance 61.91%

Dear all,

I have a Toshiba Ultrabook (Satellite Z30-A-1E9). It comes with pre-installed Windows 8.1 64-bit Home version. Every time after a successful recovery process the laptop starts to upgrade the OS software to Windows 10. It is very time-consuming and stressing the hardware of the ultrabook. I am looking for a recovery media with Windows 10 or Windows 7. Is there a way to find it anywhere or at least create it by myself?

Thank you very much for you time!

Miroslav

Answer:Satellite Z30-A-1E9 Recovery Media with Windows 10 or Windows 7

The Win7 Pro recovery image wont work because your notebook has a Win8 Home Edition key.

You can block the Win10 auto upgrade.
Google for "stop Windows 10 from installing"

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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Hi.
I just buy a new Satellite L50-A-161 with 6 Gb Ram.
When i try to create the recovery disks (3 of 4.7Gb DVD) with Recovery Media, during the verify, after writing the first disk, I receive this error message:

Cannot read file:
D: \EFI \ microsoft \boot \bcd
(error code: 02014F - 20-00000000)

and the process stops.

Is there anyone thath can help me?

These are the spec of my notobook:
Satelliete L50-A-161, 6 GB Ram, Intel Core I7 3630QM-2,40GHz,NVIDIA GEFORCE GT740M 2GB RAM, S.O. W8 64bit.
Ask for more, if nedds.

Thanks

Answer:Satellite L50-A-161 - Recovery Media fails in creat recovery disk

Hmmmm.... there must be some problem with recovery image.
When you open recover disc creator and if there is option for USB media creation please test it.

Maybe you will be able to create recovery USB stick.

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Relevance 60.68%

When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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Relevance 59.86%

When can we expect to be able to download the driver software to enable an upgrade from Windows 7 to Windows 10?

And, when is Toshiba Support going to have enough staff to take calls within a reasonable time-frame? Sorry but a wit of 10 minutes on a premium rate number is not acceptable!

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Relevance 59.86%

Hello,

My C660 needs a new hard drive. It came with Windows 7 home premium pre-installed and I would like to return to that.

If I go to Microsoft to download windows 7 with my product key, it gives an error. I contacted MS support. I don't quite remember what they said but they couldn't help, possibly because it was a manufacturer installed version?

So If I get a new hard drive, how can I return to my previous OS, Windows 7 Home Premium?


Help please?

Answer:Satellite C660 needs new HDD - Windows 7

You can have previous OS (recovery image) if you install it using recovery media (DVD or USB).
I presume you didn’t create this recovery media in the past, right?

If you still can use your notebook and preinstalled OS try please to create this media using preinstalled recovery media utility. More about that you can read in user’s manuals document.

4 more replies
Relevance 59.86%

Hello,
I am going to download this new Windows 8 Preview..
Will it accept the drivers for my laptop??
My laptop is TOSHIBA

*MODEL NAME*: SATELLITE C660 - 1M0
*PART NO.* PSC1GE - 029002AR
*SERIAL NO.* 6B206893K

Answer:Windows 8 on Satellite C660-1M0

Untl now I didn?t make some experiments with Win8 but I think there should not be problem if you use Win7 drivers.

Create recovery DVD and make test with Win8. If you don?t like it or you will see that there are problems with drivers, tools or utilities installation you can install recovery image again using created recovery DVD.

I think you are the first one with Win8 and it will be nice if you can make short report about all this. It will be interesting to read your experience about it.

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Relevance 59.04%

Hi,

I have a problem with Windows 7 installation from USB on NEW HDD (Seagate). Every time I try to boot from USB, I receive Boot\BCD error oxcoooooof

Answer:Satellite C660 Windows 7 installation from USB

Are you able to boot from the internal ODD (optical disk drive) properly?

Did you check whether this bootable USB stick would work in connection with other computer?

I’m asking because to me it looks like the bootable USB flash memory stick is broken.

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I have installed a new hdd in my C665. I went to Microsoft Download page to download windows 7. I have the activation # on the sticker underneath. Microsoft said I could not download because windows 7 was originally put on this laptop by Toshiba. Microsoft also said I have to get in touch with Toshiba.
I cannot find any satisfaction on the Toshiba site and wanted to know if anyone can help me solve this problem.

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Relevance 59.04%

Brand new, out of the box machine.It says "Starting Windows". It prompts me for the language. I select English. Click 'Next'. Please choose language of operating system to install. I choose 'English (Windows Win 7)'. Click 'Next'. Then I get

HDD 1 - DISK 0
HDD 2 - DISK 1
A subdirectory or file V:\HDDRecovery\SWImg already exists.
A duplicate file name exists, or the file
cannot be found
ERROR: Could ot move "V\_IMG\15238XSP*.swm" to "V:\HDDRecovery\SWImg"!
press and key to continue.

When I press a key to continue it just gives me awhite screen with Toshiba written in bottom right hand corner.
I have tried to start windows and press F8 so I can go back to factory settings, but it doesn't offer me a restore option. Please can anyone help ?

Answer:Re: New Satellite C660-2EL - Windows 7 will not install

I?m afraid something is screwed up. I recommend you to bring it back to your local dealer and ask for replacement.

As far as I know such errors and issues cannot be fixed by users.

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Relevance 59.04%

I owe Toshiba Satellite C660 laptop.
For last 1 month,when i tried to open my laptop, the welcome screen appears and then turns to black screen.

For hours i waited but nothing happened.
Now i would like to install Windows 8 on my laptop.
So does my laptop support Windows 8...

Intel Core i3 M380
CUP SPEED 2.53GHz
RAM 2GB total(i added 1gb extra.it was actually 1gb)
HDD 250GB

If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Thanks in advance...

Answer:Does Satellite C660 support Windows 8

> If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Even if your Satellite C660 would not officially support Win 8, you can install this system because the notebook meets the essential system requirements which are:

? Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
? RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
? Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
? Graphics card: Microsoft DirectX 9 graphics device with WDDM driver

More details here:
http://windows.microsoft.com/en-us/windows-8/system-requirements

I have no idea what C660-xxx do you have exactly but all Toshiba drivers are available here:
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU

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Relevance 59.04%

Hi!

I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.

Regards

Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

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Relevance 59.04%

I have a Satellite C660-162 and suddenly it was soo slow so I tried to install a new Windows but I could not install it and gives me this error Windows cannot be installed to disk 0 partition 1 or 2 and when I press it " Windows cannot be installed to this disk. This computers hardware may not support booting to the disk. Ensure that the disks controller is enabled in the computers bios menu".

Then I?ve changed the boot priority or something like it to fast and it was normal after that my Toshiba logo does not appear and I cannot enter the bios setup.

Thanx

Answer:Cannot install Windows on my Satellite C660-162

Wait a moment.
You posted this in recovery category.
What are you doing exactly: do you try to use created recovery disc or original Microsoft installation disc?

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Relevance 59.04%

I have recently had Microsoft Technical Assistance reinstall Win 7 Home Premium 64-bit.

I find it most offensive that Toshiba are unable to supply the Original Windows Activation code for the Laptop which was bought with the operating system pre-installed.

The Windows "Identification" label has long since perished.

No back up disk was supplied nor ever made, and there were no instructions nor inferences that it was imperative to create such.

It is not only preposterous but TOTALLY WRONG that one should be expected to pay again for something one has ALREADY PAID for!

Answer:Satellite C660 - Windows reactivation

This theme was discussed probably 1000 times on this forum and you can find many threads with very good and detailed explanation how it works.

Notebook is not delivered with restoration disc but original recovery image is saved on HDD and in user’s manuals document is clearly described how you can install recovery image using HDD recovery option but also how to create bootable recovery media (DVD or USB).

If you don't have it now all you can do is to order original recovery media or use own operating system but in this case Toshiba has nothing to do with product activation.

Product key that you got with your machine belongs to the OS version that you got with your notebook.

If you have more questions please be free to ask.

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Relevance 59.04%

Hi,

i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

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Relevance 59.04%

Hi friends,

I'd like to ask you if my Toshiba Satellite C660-R12 is compatible with Windows XP? I'm not able to find out any information about it.

Thanks for your help
w.

Answer:Satellite C660-12R - Compatible to Windows XP?

Hi wencman,

It?s important to know if you can get all drivers for your notebook model and Windows XP. This must be checked on official Toshiba page:

http://eu.computers.toshiba-europe.com > Support & Downloads > Download drivers

Satellite C660-12R belongs to PSC0QE series and as you can see all drivers for Windows XP are available so installing XP should be no problem. You can download official and pretested drivers! :)

2 more replies
Relevance 59.04%

Hi,

I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.

I switched it on again and the same thing happened (again and again!)

One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!


When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.

Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Star... Read more

Answer:Windows 7 will not boot on new Satellite C660-195

Hello

Sorry to hear you have this problem. Fact is that new notebooks are delivered with HDD recovery image only and not with recovery DVD. What you can try now is to install recovery image again using HDD recovery installation.
If this will work you will have ?out of box? state again.

Please do it following instructions on this document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

Please send us some feedback.

9 more replies
Relevance 59.04%

I upgraded windows 7 to 8.1 and it was very slow, the disk is always in 100 usage.
When I had the Windows 7 I never had the computer slow.

Answer:Satellite C660 with Windows 8.1 is very slow

Can you please explain to us what have you done exactly?
As far as I know your machine is supported for Win8 upgrade only.
Have you upgraded Win7 to Win8 and later to Win8.1 or you have made clean Win8 installation and later updated it to Win8.1?

When you used notebook with Win8 only have you noticed the same performance issue?

5 more replies
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Hi

I just installed windows 8 on my Satellite C660-162 PSCOSE and I want to know if it's compatible with my Toshiba model because I heard that windows 8 can damage the computer if it's not compatible with it

Thanks in advance

Answer:Is Satellite C660-162 compatible with Windows 8?

Hello

In my opinion such question should be asked before Win8 installation. More about Win8 instalation on Toshiba notebooks you can read on http://www.toshiba.eu/innovation/generic/windows8-message/
There you can check support for your notebook model > Toshiba Compatibility Matrix. Check it.
>... I heard that windows 8 can damage the computer if it's not compatible with it
I don't know what kind of damage you mean but generally speaking you can install any OS and check if and how it works.

Only thing that will be damaged is HDD recovery option so I hope you have created recovery disc before you have installed Win8 version.

If you have more questions you are welcome.

3 more replies
Relevance 58.63%

I have a satellite C660/C660D laptop and, having been nagged for months by windows pop-ups which said that my machine is suitable and eligible for an upgrade to windows 10, I finally gave in and clicked to receive the upgrade to windows 10.

(The machine came with windows 7 and had worked fine for me)

After the "upgrade" to windows 10 things like email and internet searches worked fine and so (apart from having to find my way around the screen anew) I was happy. Just recently though I tried to use interactive graphs on some of the websites I use and, instead of the graphs that I usually see, I got a rectangle with a chequered pattern and nothing else. The next problem was with my disc player, which was not even recognised.
A friend who is more IT savvy than me suggested that I should check that I still had Javascript (needed for the interactive stuff so he said). I found that Java was missing completely and so downloaded it again; after this the interactive graphs worked for a day. The next morning the interactive stuff had disappeared and Java was once again missing from the listed programmes.
My friend suggested that I have a disc in the player and then start the machine; this worked and I got my sound back - - - but no picture. My friend suggested I update Adobe Flash, which I tried resulting in a string of links each of which suggested that Adobe Flash has serious security issues.

The next problem is that Youtube and other video sources will n... Read more

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Hi there,
I want to backup my C660-10F harddisk to a network storage using Ghost 15 Recovery Disk CD. Therefore I have to configure the bootable Recovery Disk CD with the C660-10F LAN driver for XP 32bit to get access to the network when booting from this CD. When I'm using the lan-en-20101105155404.zip file with the XP drivers from the Toshiba download page I get the error message

Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in ... does not match the target SRD platform

It seems that the XP drivers contain partly 64-bit files. Same problem when using the original Realtek drivers for PCIe FE Family Controller! Where can I get functioning 32-bit XP drivers for the LAN controller of the C660-10F?

Thanks,
Franz

Answer:Satellite C660-10F - Need Windows XP 32bit LAN driver

Hi lagraf,

All Windows XP drivers on Toshiba website are for 32bit XP version because 64bit was never supported.

Everything what you can do is testing the Realtek drivers directly:
[www.realtek.com]

If it doesn?t work I think you have to contact the external HDD directly. The most NAS devices also have USB port.

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Hi Everyone.

This is a biggy. I have a Toshiba AMD Vision Satellite C660 / C660D laptop with no Windows installation disc. Last week it became very sluggish, then the interface resembled that of the ?safe mode? interface and it finally became completely unresponsive, therefore, via F8 on start- up I selected the option which allowed for it to revert to factory settings (I no longer have this option)

The DOS screen appeared and started loading as normal then that become unresponsive so I restarted only to see Windows start up for the ?first time? and carry on loading, prior to this I had to create a boot cd from my other laptop to reboot the system as I had lost the ?boot mngr?.

The last part of the installation process began whereby a white Toshiba screen is displayed with a green progress bar that loads certain drivers (see attachment). There are 39 steps to this process and I seem to remember from before that the computer should keep restarting itself, but it keeps freezing after about two steps. I kept switching it off and eventually the ?system administrator? locked my accounts.

Once again I restarted the PC but this time in ?safe mode? The operating system did indeed load in safe mode and I created some new accounts with administrator privileges, however, I am still unable to load the whole operating system as it keeps freezing during the last part of the process.

I have very limited knowledge of loading operating systems so any help would be grea... Read more

Answer:Cannot load Windows 7 - Satellite C660 keeps freezing

Hi

First of all it was a big mistake NOT to create an Toshiba recovery disk.
The HDD recovery which you were able to start by pressing F8, is only possible if the HDD is not faulty.
I think in your case I think there is something wrong with the HDD because there was an boot mgr notification which means that notebook cannot find an boot manager in order to boot up the system.

I have no other idea as to try to reinstall the system using the Toshiba recover disk or another Windows 7 disk (of course if you own one)
If the recovery would fail, you have to investigate what hardware part might be affected. I think in such case it?s needed to start with HDD check.
Possibly the HDD needs to be replaced. Of course it possible that I?m wrong an other part is affected but at first stage you need to check new OS installation.

A recovery disk can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

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Hello

So I start my laptop up put password in then get a blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL then it boots to the start in screen so I go in safe mode then I get blue screen again which says problem been detected Windows shut down!

So how do I get around this the stupid laptop is only 2 days old is there any way to restore it to factory settings or uninstall certain things to try and fix it? I'm not too computer savvy so any help would be appreciated

Answer:Satellite C660-171 - Bluescreen and can't start Windows

> is there any way to restore it to factory settings
If you would read the user manual you would know how to restore the notebook to factory settings ;)

Fact is if you also get a blue screen in safe mode it seems to be a problem with OS installation and you should restore it back to factory settings. Therefore you can use the HDD recovery feature as described here:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

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Hello to everybody. I have this laptop with Windows 7 Home Premium (no installation disk given by purchase). Since this morning I experience the following message/problem

Windows Error Recovery

Windows failed to start. A recent hardware or software change might be the cause.If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally

Launch Startup repair (recommended)

Start Windows Normally

Both options do not work. Furthermore, Windows cannot enter in Safe Mode. I live in Belgium and I don't know what to do. Shall I try with a friend's windows 7 installation disk (from Dell notebook) or I should contact Toshiba directly?

Thanks in advance

Answer:Satellite C660-1FS - Windows 7 startup error

When you start your notebook press F8 to enter ?Advanced boot options?.
Can you see there option called ?Repair my computer??

It must be listed at first place on the top of the screen.

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Dear Toshiba support,

My Toshiba Sattelite C660-1R1 has been purchased in 2011. By the end of 2013 the original HDD disk died and I replaced it with a SSD. This means I can't run the recovery partition with the original Windows 7 installation nor I can recover the product key from the registry. Furthermore the Product Key sticker at the back of the laptop is nearly unreadable. I can only read a few letters.

Is there any way for the Toshiba support to recover my Windows 7 Home Product Key based on the serial number and other details? I can send the entire back of my laptop with the two stickers for the proof.

Thanks for any help.
Marcin

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After upgrading my Satellite Pro C660-2N2 (PSC0RE-02801QGR) to Windows 10, I have issues with the wireless connection. The router is only 1 metre away, but sometimes the connection fails. Is there a new driver version for this device? The Windows device manager says that the newest driver is installed. Thank you for your suggestions

Achim

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Hi,
I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

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I have just bought Toshiba Satellite C660-15r off someone but the problem is it has a password on start up.
This is fine because i was going to restore it any way but when i go in to windows restore you need a password to access it.

Is there a way to reinstall windows with out using windows restore. I really hope someone can help.

Answer:Satellite C660-15r - Restoring Windows 7 without password

My advice is follow:
When you buy used notebook install OS again to have clean preinstalled operating system. Use Toshiba recovery image, if possible.
Just one question: do you mean BIOS password or Windows login password?

If previous user has set a password you need it and without this password you cannot do anything.
If preinstalled OS is locked with login password you can install OS using recovery DVD and you don't need any password for it. I just hope previous owner has created this recovery DVD.

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Good health. On the laptop TOSHIBA C 660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64). Installed not licensed, there was no way out, on the Microsoft website, to download the image failure, the key from the laptop is not suitable. Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy. Done, and now the laptop does not work. In the service center installation of OS and drivers costs 3500 rbl. Offensively. So I'm looking for help on the forum. Please, kindly request help. Thank you.

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I have a 14-month old C660 (2 months out of warranty!) and the HDD has died quite suddenly.

* 3 days ago working fine
* 2 days ago, got stuck at 'Starting Windows'
* Tried to fix using a System Repair boot disk (DVD) but couldn't fix problem (ran overnight)
* Booted from DVD today, and now from command prompt, every 'dir' on c: takes 20 seconds and trying to copy files gives I/O error.

I am going to buy a new HDD and install, but is there a way to get Windows 7 back onto the disk?
There was no Windows disk supplied with the laptop... there WAS a recovery partition but that is dead too.

I don't want to buy a new copy of Windows when I already have a licence.

(I never did a full backup incl System, as the one and only time I tried to do that it failed to complete the process, killing many blank DVD-R's in the process).
I have most of my personal files backed up.

Thanks

Answer:Satellite C660 - how to install Windows on new disk?

The situation is pretty clear. You don?t have created recovery disc and now you have two options only:
1)you can order original Toshiba recovery disc and install original recovery image
2)you can obtain original Microsoft installation disc and install own OS

In first case check please http://aps2.toshiba-tro.de/kb0/TSB0202TA0000R01.htm

If you make decision to use option 2 than please note that your product key is useless and you must pay for new licence and code activation. Product key at the Microsoft sticker belongs to recovery image only.

If you have more questions you are welcome.

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Hi, I own a satellite c660 , which has been working well except for the last three months. I recently tried to wipe the laptops memory clean using the instructions given by the Windows 10 operating system. Now, the laptop refuses to start up, I was able to enter the BIOS setup screen and changed the settings to default, but now even the screen that allows me to enter the BIOS setup screen does not show, just a continuos cycle of starting up and a lit up black screen with a lone underscore in the top left corner. The laptop is a few years old but if anyone help me salvage it would be much appreciated.

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Hello,

I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1. And would like to change language from German to Russian.
According to instructions from microsoft home page I could not get the result. MUI pack is not shown when searching for Windows up-dates (some other up-dates are only available, but not language pack)...

What would you recommend how to solve this problem ?
Its Satellite Pro C660-1JL

Answer:Satellite Pro C660-1JL - How to change the language of Windows 7?

Hey,

> I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1
You can?t change the language on Windows 7 Professional, this is only possible on Windows 7 Enterprise (volume license) and Windows 7 Ultimate.

So if you want another language, buy Windows 7 Ultimate or be happy with current language of Windows 7 Professional. ;)

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My Toshiba Satellite Notebook C660/01C PSC0LA-01C01H came with Windows 7 Home Premium 32-bit installed. I later upgraded to Windows 7 Professional 32-bit.

This supports a maximum of 4 Gb RAM.
The Celeron Dual-Core T3500 CPU supports 64-bit processing according to the Celeron and C660 specs.

Will the other hardware and firmware -- data bus and BIOS, etc. -- support 64-bit memory addressing if I install Windows 7 Professional 64-bit. CAN I even install Win7 64-bit?

Regards,
Hedley

Answer:Re: Does Satellite C660 support Windows 7 64bit?

Of course you can install Win7 64bit. It is supported and you can find all drivers, tools and utilities on Toshiba download page .

Check it out.

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Hi Guys....any help appreciated...this is the message I sent to Toshiba support but they are taking their time getting back to me:

Important information: Satellite C660-1F1
Key Features
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Core? i3-380M Processor
- DVD-SuperMulti +-R (Double Layer)
- 2048 MB DDR3 RAM (1066MHz)
- 39.6cm (15.6") TruBrite? HD (1366 x 768) High Brightness display with LED backlight with 16:9 aspect ratio

Hi... I purchased my laptop about a month ago from Argos and it has a 2 year warranty. I have one big problem - the 2 main graphics editing programmes that I use do not work. Both Corel Paintshop Photo Pro x3 and Adobe CS5 can both be installed and opened but as soon as I try to save a photo or edit a photo both of the programmes crash and i have to close it down by using end task in task manager.

This happened when I installed the full versions of both programmes which I purchased and it also happens when you download the trial versions from both the Corel and the Adobe download sites. I have been on so many help forums for both adobe and corel and the most helpful pointer came from one of the designers at Adobe - a Chris Cox.

He very logically stated that as it happened in both of these 2 graphics editing packages that it was most likely a problem with the graphics card drivers or the actual graphics card hardware. I purchased a 64-bit operating system to handle precisely these 2 progra... Read more

Answer:New Satellite C660-1F1 windows 64-bit -cant use graphics editing software

Hello John

Have you already got some answer from Toshiba?
What to say my friend? In my opinion the best advice you can get from Corel and Adobe. They have best experience with own product and have probably tested them on different hardware platforms.

Notebook manufacturers offer different notebook models with different hardware configurations. Some of them are cheap and offered with average hardware. The performance is not the best but good enough for ?every day? activities like internet, office, mailing and so on.
On other hand there are notebooks with excellent and powerful hardware. Very often such notebooks cost twice as much as ?cheap low budget products?.

Please don?t understand me wrong but your C notebook is not the best one for usage with such powerful software.
I really don?t know what Toshiba can do about it. I can imagine that you need other graphic driver but graphic driver support for mobile computers is pretty limited and I don?t think you can do much about that.

What you can try is to download and install driver from graphic card manufacturer but you must do this on your own risk.

Sorry friend but I don?t have any other advice for you. I just think you?ve bought wrong notebook for such complex graphic operations. 2 GB RAM? I don?t know.

Good luck.

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I have read up on this status code & the best advice was from Microsoft site saying that system restore could help. But that was stupid assistance as i cannot load up my system as I cannot complete start up repair because after clicking on it windows bar for loading up files does not end up being completed!

Instead i end up back at the Windows boot manager to try the repair that i have attempted 3 times.

Is there anything else i can do without paying out money for parts.

Thanks, mike

Answer:Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Could you provide some essential information?
What notebook model do you have exactly and what Windows OS do you use?
Did you create recovery disks in the past?

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hi there. did a complete re install of my satellite c660 , running windows 7 ultimate, 64 bit.......now i cant get on-line ? i went into device manager and found a yellow triangle next to network controller. right clicked , properties then details... i noted the first line of numbers/letters> PCI/VEN_10EC&DEV_8176&SUBSYS_818410EC&REV_01< and tried to find a driver download but no joy ..... its a realtek driver.... but cannot find. any help would be greatly appreciated....... thankyou........

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Recently bought Satellite C660 11K and loaded a game on to it, within a couple of hours it froze (ctrl alt delete wouldn't work) I shut it down and started it back up and got a message saying some software or hardware was stopping Windows from working.

I restored it to factory settings with the recovery disk. However I have not loaded any games or other software since, but it keeps freezing and I've had to use the recovery disk 3 times!
I don't know what else to try!

Answer:Satellite C660 11K - Keeps freezing and unable to access Windows

What happen exactly when you use clean preinstalled OS?
What are you doing when your notebook freezes?

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I've only had my laptop (Satellite C660-23M) for three months, I started having problems with it about a week ago, including a Blue Screen of Death moment but I got the computer into Safe Mode and did a system restore and it has been fine since then. Then earlier today I got a Windows Hard Drive error, telling me to back-up and then repair or replace the Hard Drive. The back-up is going onto an external hard drive as we speak, so fingers crosssed I won't stand to lose all my data.

I did create a back-up media disc when I first got the laptop but everytime I tried it with validation on, it would fail but at the time, I didn't think I would need it so soon, so just created an un-validated copy and thought it'd be fine (I'm now concerned!).

Do I need to restore my hard drive? If so, how? What caused this? And considering it's only 3 months old, am I stuck with a duff laptop that will continue to break on me??

Answer:Satellite C660-23M Windows 7 Hard Drive Error

Hi

In your case I would recommend checking the HDD fitness.
This can be done using the freeware tool called HDD Drive Fitness Utility.
I assume that this software can help to detect some HDD errors.

If the HDD would be affected then you would need to replace the HDD.
Here you can find a nice instruction how to do that:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=138

the notebook seems to be covered by warranty so the HDD can be replaced under warrant conditions means this can be done free of charge?
I would recommend asking the ASP (service partner in your country) for such HDD? they could send you such HDD.

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Hi Guys

my laptop Specs: Satellite C660-1JG
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Celeron? Processor T3500
- 2048 MB DDR3 RAM (800MHz).

recently I upgrade my RAM to 4 GB (2+2 GB), since installation, as soon windows7 64 bit start loading, ended up with BSOD. sometime windows loads fine but within a minute or two BSOD appears. I can confirm that it does read the full RAM of 4GB, I checked while laptop was on for 2 or 3 minutes ON. then I take out 1 RAM stick laptop is fine, no BSOD!!

so question raises if RAM is at fault, mismatch etc. but I have dual boot OS and other OS is Ubuntu 11. that reads the RAM 3.84GB, and no crashing or BSOD or any issue.

Then I installed Windos 7 32 bit to check if that still has issues with 4GB RAM, but NO, 32 bit reads RAM as 4GB(Usable 2.8GB). no crashing or BSOD with 32 version, only problem with 64 bit windows!!!!
I checked specification it says Max RAM 4GB Ram and yes it does support 4GB RAM with Linux and win7 32 bit.

I tried to upgrade BIOS to 1.20 version(currently is on 1.40), but always got error ::: Firmware does not have Flash (AFUWINGUI)support!!
just wondering if any of you can guide me to right direction.
Thanks in advance
Regards

Answer:Satellite C660 - Windows 7 64bit BSOD after upgrading RAM

I cannot say for sure but maybe BSOD occurs due to compatibility problem.
Which RAM have you bought as additional module (brand and specification)?

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I tried to upgrade to Windows 10 from window 7 on my Satellite C660 series. After the download I got the above error and the laptop is not starting neither in windows 7 or 10. I have the back-up discs that I made a few months back, apart from the disc that came with the laptop. There is a way to use the discs in order to recover it?

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Satellite C660 PSC1QE
After first time automatic Win 10 Pro 64 update from Win , the wifi was not found.

But extremely strange was the "loop reset" after plug in the power cable (Toshiba original parts).
Formatted 2 more times and the problem was same: loop reset after plug in the power cable.

I hope also some Windows 10 BIOS UPDATE.

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I am trying to install Windows XP Home Edition on a Toshiba Satellite C660-108 without success.

I have changed the BIOS disk mode to 'Compatibility' (is this the same thing as 'Legacy IDE'?) as instructed on a Yahoo Answers question about the same issue.

This has improved the situation, in that I now get an error message a few minutes after the XP installation says 'Starting Windows' instead of immediately after. The error message is the same that I received previously and is as follows:

'A problem has been detected and windows has been shut down to prevent damage to your computer... Technical information: *** STOP: 0x0000007B (0xF78D663C,0xC0000034,0x00000000,0x00000000)'

Thanks in advance for any help given,

Luke

P.S. - I'm a mac user and don't have much experience of using Windows laptops, so I do need instructions spelled out pretty clearly if possible.

Answer:Satellite C660-108 - Windows XP Home Edition will not install

The error could be related to the HDD and the controller setting in the BIOS…
Probably you would need to install the Win XP using the SATA AHCI mode and to add the SATA driver as described here:

http://aps2.toshiba-tro.de/kb0/HTD9401AN0000R01.htm
http://aps2.toshiba-tro.de/kb0/SPD4603LT0000R01.htm

I found a similar discussion in MS forum:
http://answers.microsoft.com/en-us/w...4b511ed?auth=1

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I want to upgrade to Windows 10, my laptop is aproximidly 2 years old.
I have a toshiba sattelite C660/660D. My question is; can I do that, do i need to get new driverpack for it, where do i get those or will Windows find them by itself?
Is here anyone who has the same laptop as mine and did the upgrade? Would you like to tell me if it's satisfying and working correctly?

Answer:Is it safe to upgrade Satellite C660 / 660D to Windows 10

I performed the upgrade on mine as soon as it became available. I found it worked OK but was a little disappointed with speedor rather lack of perfprmance. One of the options to you is to create a windpws 10 set up disc on DVD which I did. I then did a fresh install of windows 10 and reloaded all my programs. This resulted in a much better working laptop.
From the information I read you have to do the upgraded first as Microsoft will then issue a licence that is kept on their servers that is unique to your machine. When you the perform a re-install there is no need to enter a licence key during setup, just skip that step.

Windows 10 rauns well on this laptop I had no issues with drivers other than the card reader, but Googling found a suitable driver that now works, unfortunately I can't remember where I found it sorry. I think the Windows 8 driver was the one I used.

In November there was a big updated which I had major issues with. The installation of it was causing my laptop to overheat and auto shutdown before it would complete. I do have issues with overheating on this machine despite taking it apart and cleaning out and replacing the thermal paste on the processor.

I had to make a new updated Win 10 setup disc on a different PC and use that to update the Toshiba, but it still got hot during update and came close to shutting down.

Win 10 does run nicely and boots quickly, though I did replace the hard drive under Win 7 to an SSD due to hard drive failure, so that w... Read more

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I booted to Windows Server 2012 (for development purposes).

Now... where can I find the drivers?

*display driver* - Lets start with the display driver (for the Intel Graphics Media Accelarator HD) when I look for display driver in the support forum I only find the Intel driver for Windows 7 but there is none yet for Windows 8? - Installed the Windows 7 driver - works ok :)
*sound driver* -

Answer:Satellite C660-1DG - Windows Server 2012 Drivers

Which drivers are you missing?

Fact is that Toshiba offers all drivers for supported operating systems.

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Got a new laptop for Christmas yesterday and it worked fine yesterday, I came home this evening and it wanted me to click restore and then restart. I done that, now every time I go to turn the machine on it brings up the message "Windows cannot repair this computer automatically" and a saying about having any external devices plugged in and to remove then (which I don't)...

Phoned "The Tech Guys" they said it was probably because when i started the laptop so many updates etc have happened and one of them have gone wrong and I need to phone back with the receipt and they will go through it with me.
So I plan to do so, but I would like it if people could give advise on how to fix this.
Thanks :)

Answer:"Windows cannot repair this computer automatically" - Satellite C660-108

In my opinion, best ting you can do now is to reinstall OS again using HDD recovery method.
After clean preinstalled operating system it will works properly again.

How to do this you can read in user?s manual document or following this document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
If you have more questions you are welcome.

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Hello,

I recently got Toshiba Satellite Pro C660 -1T1 with that i got Windows 7 Home Premium. Now i want to uninstall this and load windows XP on this..

I have removed Toshiba HDD protection prgram and try to Boot the XP cd.. Its going up to start windows XP installation and i am getting Blue Screen.

Could you please help me how to uninstall this...? I am bit desperate your help greatly appriciated


Thanks in Advance.
Dileep

Answer:How to uninstall Windows 7 Home Premium from my Satellite Pro C660?

I presume you are missing SATA driver.

Please check this forum using advanced search option. You will find hundreds of threads where you can read how to install WXP on newer notebook model.

BTW: create recovery DVD before you start to install own OS.

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