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Dell Latitude E5480 MDT Deployment Fails

Question: Dell Latitude E5480 MDT Deployment Fails

Hi All
New to the community so apologies if this is in the wrong place. My organisation uses Dell latitudes as there defacto std and we have been issuing E5470's with Win 7 Pro x64 with no real issues, however, have received the latest E5480 as our std device and are facing the problem below.
I use MDT (8443) and WinPE 10 for deploying images and cannot complete the deployment for the 5480 with the old message cannot connect to the deployment share missing NIC driver. I have the latest driver CAB file from Dell, I've tried injecting Win10 NIC drivers into WinPE, downloaded direct from Intel latest drivers etc....Same error
I've put a pause in the litetouch script in case it's the issue with faster ssd's etc all to no avail,was wondering if anyone can throw some ideas my way?
Kind Regards

Answer: Dell Latitude E5480 MDT Deployment Fails

What CPU do these have? If they're 6-th generation (Intel Skylake, 6xxx), WIndows 7 will be fine.
If they're 7th generation (Kaby Lake, 7xxx), there is no support for anything older than Windows 10.

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Hi All:
We are trying to PXE boot our Dell E5480s (out of the box) to our MDT Server but they are just timing out.
We are trying to PXE boot with Boot mode set to UEFI and Secure Boot on. We were able to get one of our E5480s to do it and it can keep doing it, but we can't replicate it to any other of our E5480s? And not sure what we did to get it working?!?!
We confirmed they are all the same (as far as we know):
on the same BIOS 1.3.3
UEFI Network Stack enabled, and enabled w/PXE
But the laptops just time out when it is trying to PXE over IPv4.
But we can always get the one good E5480 laptop to get the NBP file and it gets in, we even tried using the same port/ethernet cable as the good Client/E5480 used but still no joy?
Any thoughts?
Marc V

Answer:Dell Latitude E5480 and MDT

Greetings Marc V,
Thanks for your question. I'm not a PXE/MDT expert but let me see what I can do. I can tell you that we have an MDT bench here and we have imaged a couple 5480s through PXE successfully.
Couple questions:
1. Do the NIC ports get link lights?
2. Do the units that don't work connect to the internet if booted up to the factory image?
3. Are the units that don't work at a different locations from the single one that does work?
What you might do is, reset the BIOS defaults on one of the units that doesn't work, enable needed settings again then try PXE.

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We use MDT, Microsoft Deployment Toolkit, To deploy windows 7 and windows 8.1 images to our latitude laptops.
the Control Vault driver is not installing as part of the cab file that has been imported into MDT, there for I have to install it as an post install application.
the switches for the control vault by typing "/?" are shown as /s /f.
the driver installs fine if I run it on a laptop by opening command prompt and the silent install switches but it will fail when MDT tries to run the same command during deployment.
Has ayone had this problem and how have you fixed it?

Answer:Dell Latitude Control Vault Driver installation fails during image deployment via MDT

Hi saeidans,Thanks for posting.This forum is primarily consumer questions, and yours appears to be one that doesn't fit into this category.  Please post your question here for more expert advice.  Thanks.

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I just purchase a new DELL E5480 and facing few issue after installing windows 7. I need another permanent solution as my company will need to buy another batch of This laptop and we wont upgrade to Win10 for time being due to it limitation
1. Touchpad not detected & Graphic card driver not updated.Solution - Intel driver available in Dell support website not working, need to download driver via 3rd party driver searching software. Due to software in trail version, I cannot save the driver and it take very long time to download due to trail version limitation.
2. Annoying Hardware not supported pop out and Windows update show unable to update driver message. Solution - Uninstall Monthly Rollup Update KB4022719. Need another permanent solution, in future similar update might contain together with some critical update, thus we cannot simply disable Monthly Rollup update

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Hey guys.
Pretty much what the title says - Dell's new, recently-released ControlVault driver (version A19) does not successfully install on a Dell Latitude E6330.  I followed the driver installation order from the "Dell Business Client Re-Image 'How-To' Guide" and installed the Dell ControlVault driver last.  It did not work.
Attached is a screenshot of what I got, and the Windows Installer log.


Answer:Dell ControlVault A19 installation fails on Dell Latitude E6330 with a fresh install of Windows 7 Professional 64-bit


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Hey all. 
I've got a Dell Latitude E6320 where the driver installer for the Dell Wireless 1530 wireless card fails.  I'm running Windows 7 64-bit, the computer boots in UEFI mode, and I've installed all of the drivers according to the Latitude E-Family Re-Image Guide.
I've got a log, as well, it says this:
[09/13/16 16:24:47]    Dell Update Package Execution Start[09/13/16 16:24:47]    Original command line: E6320-NIC_DRVR_WIN_A01_R294111.EXE  /s[09/13/16 16:24:47]    DUPFramework version:[09/13/16 16:24:47]    User Command: unattended[09/13/16 16:24:47]    DUP Capabilities Value: 6291455 (0x5FFFFF)[09/13/16 16:24:47]    DUP Vendor Software Version: A01[09/13/16 16:24:47]    Local System/Model Compatible with this Package? Yes[09/13/16 16:24:47]    Local System OS Version:[09/13/16 16:24:47]    OS Compatible with this Package? Yes[09/13/16 16:24:47]    Local System OS Language: EN[09/13/16 16:24:47]    Language Compatible with this Package? Yes[09/13/16 16:24:48]    Identified Behavior : unattended[09/13/16 16:24:48]    Temporary payload log file name: C:\Users\Administrator\AppData\Local\dell\drivers\E6320-NIC_DRVR_WIN_A01_R294111\DUP9B64.tmp[09/13/16 16:24:48]    Translated Command Line : setup.exe /s /v" LOGFILE=&q... Read more

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Wondering if anyone has had video issues with Dell docks? My Latitude E7450 is "unsupported" by Dell, great in Windows 10 with this (glaring) exception.

I have removed the filler plate from the dock, plugged in HDMI and a mini display port directly to the back of the laptop. Been running 4k resolution on both monitors this way all day. If I try to use the dock, no dice. I can see the video card detected/losing one of the 2 monitors over and over.

Nvidia version is 353.30

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I have the model laptop above which when I have installed win 8.1 and try to install Intel and AMD display drivers, will fail to display after a restart or wake from standby. I can tell that the laptop is on and the mouse icon will show but it will fail to display. I can use it as is without the display drivers but as i need to connect my second screen via VGA or HDMI it will not be possible as it needs the enhanced drivers.
Please help.

Answer:Dell Latitude E6440 fails to display after installing drivers

I met with the same problem too. I got into system from safe mode, and remove these new drives I installed, and then my laptop got to normal display. If you can?t remove the new installed drives, try to restore your laptop to the previous point before these drives are installed.

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E7470 laptop was running fine on BIOS 1.12.3 but received security advisory concerning AMT vulnerability.
BIOS 1.15.4 was just released to address concerns for security advisory CVE-2017-5689 / INTEL-SA-00075.  Applied BIOS revision to the E7470, but after applying it continued to prompt for Bitlocker code after each restart.  Unable to successfully leave Bitlocker protectors on without being prompted for code after each reboot so opted for reimage.
Ran through process of reimaging computer via MDT, but now receive error in smsts logs:
'ProtectKeyWithTPM' failed (2150694914)
Failed to enable key protectors (0x80310002)
Failed to run the action: Enable BitLocker. The BIOS did not correctly communicate with the Trusted Platform Module (TPM). Contact the computer manufacturer for BIOS upgrade instructions. (Error: 80310002; Source: Windows)
Can someone please confirm issue with this latest BIOS and will need Dell to re-evaluate.

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We are trying to install Windows 7 x64 on a Latitude E7470 with SCCM 2012 R2. We downloaded the CAB from Dell ( and created a driver package from this like we always do.
The TS fails right after the drivers for the system has been applied. When I press F8 and type IP config I see that it is getting a 169.x.x.x IP address. If I try to renew the address with "ipconfig /renew" it updates to a valid IP. I tried to add this to the TS and now it fails when the applications are about to be installed (error 0x80004005/unknown error). If I check the IP now it shows a valid IP.
We have no issues with all other Dell models we are installing.
I have tried with two different E7470's to check if it was faulty hardware but it is the same on both machines.
Anyone else having trouble with this model?

Answer:Deployment issue with Latitude E7470 from SCCM 2012 OSD

I used a driver grabber software (ConfigMgrDriverGrabber) to grab the drivers from one of the preinstalled E7470's. Then I imported those to a new driver package and it works now.
Something is wrong with the driver pack from Dell but I don't know what...

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Hello all:
A couple of weeks ago I received a 7270 for deployment testing. My company currently runs SCCM 2012 SP1 (not R2/no CU's) with the ADK for Windows 8.0 and we deploy to a variety of Dell laptops including the 7240 and 7250. When I tried to boot the 7270 using our existing boot media it did not detect the network adapter.
I downloaded the latest WinPE driver pack from Dell, injected the drivers into our boot image, and still no luck. I then created a WinPE using the ADK for Windows 10. Booting from this image also resulted in the network adapter not being detected, but when I injected the Dell WinPE drivers manually it finally showed network connectivity.
Figuring the necessary network driver is definitely in the WinPE driver pack from Dell, I have tried several different tests to get the driver into our boot image for OSD to no avail.
Is anyone else testing the 7270 and having any luck?

Answer:Deployment issue with Latitude E7270 from SCCM 2012 OSD

We have SCCM 2012 R2. I was working on E7470 the other day and the I219-LM drivers found from Lenovo did the trick for both E7470 & 7270 models. Just import them, and add to your boot image.
It should be under here after you extracted the executable: C:\yada...\PRO1000\Winx64\. The NDIS62 and 65 folders in particular helped to get me going. (win7x64 and win10x64) 
Though, there is still lots of work to be done to image these 2 guys w/o errors...Dell+MS...Sigh.
Good luck.

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I have spent days of troubleshooting this deployment . It is still crashing with BSOD 7b when booting Windows 7 x64 for the first time.
Chipset: Intel Skylake
HDD: Liteon CV3-8D128-11 (Main suscpect, cannot find any drivers for this one)
Hotfix KB2990941 & KB3087873 are installed

I have successfully deployed WIndows 7 to a different Skylake computer with a Samsung drive. Help is greatly appreciated.

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hello i have both these laptops well i have bought a e6420 for my girlfriend as the other one she has is crap.well i have read that these e6420 get warm and well i found out they come with one pipe heatsink well i heard u can upgrade the heatsink to a 2 pipe one.(DUAL HEATPIPE heatsink DELL P/N - TYP01) i was wondering what else do i need to do this as when i get this laptop its second hand i7 pro in it 2.8ghz im going to clean it out and put new paste on it put i hear people are on about this copper shim to put on it.can this be done and well can i upgrade my dell latitude e6430 i5 pro 2.6ghz heatsink with the double heatsink as i know that one only comes with one you guys info if you guys can help me would be class thanks

i got this info here GPU Temperature 103C on Latitude E6420 - General Hardware - Laptop - Dell Community

Answer:Dell latitude e6430 and dell latitude e6420

Joseph mate best leave as is after all it was made to function as it came. Now for the compound and copper shim personally I would not bother with the copper shim I can see no good reason for it the dual pipe again if it was made to work with one pipe then leave alone.

It is better if you renew the compound using a decent cleaner and compound and I can recommend these for that job

Arctic Silver Incorporated - ArctiClean for thorough cleaning and preparation and Arctic Silver Incorporated - Arctic Silver 5 for the compound.

Now it depends on who you listen to but I always use these products and after the old compound is thoroughly cleaned off and the surfaces prepped I spread the compound very thinly and across the both entire surface of the CPU and the heatsink with my finger inside a vinyl or latex glove and then place a rice grain sized piece of compound on the CPU and replace the heatsink. If you touch the surfaces after clean and prep then redo it.

While you are in there do make sure the fan and the radiator are really spotless and I sometimes relube the fan bearings to make sure the fan is running at full tilt when needed.

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Original Bios v1.05Upgrade Bios v1.08Bios Configurator v. 10 v1607 I'm trying to setup SCCM to automate configuring a BIOS password, enabling the TPM and storing the details in AD. I'm worndering if anyone has this setup as I'm running in some issues. Setup.1. Created a BiosPassword.bin file from the password configurator - works2. Created a package in SCCM with the required files3. Created TS step to set password - BIOSConfigUtility64.exe /npwdfile:BiosPassword.bin - works4. Created step to En TPM - BiosConfigUtility64.exe /SetConfig:EnTPM1040G3.REPSET /cpwdfile:BiosPassword.bin - fails Failure message:<ERROR msg="Unable to process command. Password is set, but no password file is provided" /><ERROR msg="BCU return value" real="10" translated="10" />Failed to run the action: Enable TPM for HP EliteBook 1040 G3. The environment is incorrect. (Error: 0000000A; Source: Windows) Testing: The TS complains about the password file yet it's the same file used to set the password.1. Created a joint step to set password and enable TPM but fails with the same error- BiosConfigUtility64.exe /SetConfig:EnableTPM1040G3.REPSET /nspwdfile:BiosPassword.bin 2. Ran the file directly from a PC - file runs and the password is accepted but cannot change TPM activation policyTPM Activation Policy, when the PC reboots I need to hit F1    F1 to Boot    Allow user to reject    *No prompts 3. Upg... Read more

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We have during the last autumn bought 3 Dell Latitude 7275 2in1  which comes with the "Dell Latitude 12 Premier Keyboard"
On all of these we experience a very annoying issue.
When connected to the keyboard it behaves very unstable and frequently looses contact with the 7275 just by a light touch and does not work at all, the users have to be very picky in which angle they have the 7275 connected and use it for the keyboard to work at all.
We have spoken to Dell support last week and they say the are not aware of this at all.
We can´t believe this is "by design" and thus we wonder if anyone else have the same issues here ?
And if so have managed to solve it somehow and can share the solution.

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Getting the message after Sysprep stating "Sysprep Fails After Deployment With: Windows could not finish configuring the system...."

This is a new out-of-box Lenovo T530 laptop, it came pre-loaded with Windows 7 Pro.

I pulled laptop from box and inserted our Windows 7 Pro SP 1 disk and installed our copy. I then configured all settings and applications under "audit mode", created an "Unattend.xml" file using the WSIM, and copied that file into the Sysprep folder and ran "Sysprep /shutdown /oobe /generalize /unattend:unattend.xml"

The error message appears after I image drive using Ghost GSS (I'm assuming the error would appear after boot-up regardless of imaging the machine)

I have read numerous articles regarding this error and have also disabled the "Windows Media Player Network Sharing Service" as suggested by many. I'm also assuming that the "Hotfix" for this issue does not apply since I am installing SP1.

I am able to boot into the machine after attempting to boot into "safe mode" first (as suggested by many users), however once in, it looks as if the XML file is completely ignored.
Could it be related to the SSD drive in these laptops?

Answer:Sysprep Fails After Deployment With: Windows could not finish configur

So I decided to completely reinstall Win 7 Pro, add drivers needed and Sysprep using the same Unattend.xml file I created, it now comes back with an error after sysprep stating it doesn't like the "amd64_Microsoft-Windows-Shell-Setup__neutral" pass under "specialize".

It then states it has to reboot and when it does it comes back with an error about "unexpected error" and "windows installation cannot proceed" and to "restart the installation"??

I did manage to Shift+F10 into a command prompt and copy the "setupact.log" and the "setuperr.log" from the "C:\Windows\Panther" folder, it seems to complain about a product key which is not listed in the xml file, so not sure whats up with that.

2012-11-08 00:39:16, Error [Shell Unattend] ProductKey: '' installation failed (0x80070057)
2012-11-08 00:40:18, Error [windeploy.exe] Setup.exe failed, returning exit code [0x1f]
2012-11-08 00:40:18, Error [windeploy.exe] Failure occured during online installation. Online installation cannot complete at this time.; hr = 0x80004005
2012-11-08 01:10:25, Error [windeploy.exe] Setup.exe failed, returning exit code [0x1f]
2012-11-08 01:10:25, Error [windeploy.exe] Failure occured during online installation. Online installation cannot complete at this time.; hr = 0x80004005
2012-... Read more

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Having an interesting one.

Deploying a Windows 10 custom image using WDS/MDT.

Using a Dell XPS 13 9350 and the Dell USB 3.0 Ethernet adapter.

I'm able to boot to PXE, load Boot.wim to access my MDT task sequence, which then starts without issue.

The OS is installed, drivers are loaded, then it reboots to boot into Windows and complete the task sequence.

Once its booted into windows 10, the USB network adapter fails to initialize, shows that its failed installation in the device manager even though the device shows as having the correct driver. Unplugging and plugging the adapter back in allows the usb network adapter install and then I'm able to continue the task sequence which has another 2 reboots but doesn't have the issue again.

I've verified the correct nic drivers are being injected for the adapter but it just fails.

Log shows that its failing to load the driver for the usb nic.

This whole process works fine on other hardware I am using. I'm not seeing any driver conflict at all.

Thoughts? Recommendations?

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Hi Team, Is there a reason the Win7 image does not work when UEFI Native is enabled on certain devices ? My 840G2 and 650G1 hardware not booting after loading Windows 7 X64 bit os using SCCM OSD method. But it works when i change the BIOS to Legacy or Hybrid UEFI.  Secure boot is disabled but still same error. Can you suggest ? Thanks,Rajith.

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Having an interesting one.

Deploying a Windows 10 custom image using WDS/MDT.

Using a Dell XPS 13 9350 and the Dell USB 3.0 Ethernet adapter.

I'm able to boot to PXE, load Boot.wim to access my MDT task sequence, which then starts without issue.

The OS is installed, drivers are loaded, then it reboots to boot into Windows and complete the task sequence.

Once its booted into windows 10, the USB network adapter fails to initialize, shows that its failed installation in the device manager even though the device shows as having the correct driver. Unplugging and plugging the adapter back in allows the usb network adapter install and then I'm able to continue the task sequence which has another 2 reboots but doesn't have the issue again.

I've verified the correct nic drivers are being injected for the adapter but it just fails.

Log shows that its failing to load the driver for the usb nic.

This whole process works fine on other hardware I am using. I'm not seeing any driver conflict at all.

Thoughts? Recommendations?

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I signed up for the free Windows 10 upgrade on my Dell latitude e6220 but any time I attempt the upgrade, it always fail with error code 80240020. There is also another message that Dell Data Protection Access is not compatible. how do I remove the Dell Protection Access application?

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I would like to ask for your assistance because I'm already out of ideas how to resolve this issue. Right after I powered up the laptop, it will get past the DELL logo screen, then it will be completely just black screen. I wouldn't even hear any activity from the CPU fan, HDD and pressing the Caps Lock doesn't lit up the LED. The LED indicators on the side are only displaying the power indicator, but none for HDD, Battery and Wireless.
Here are the steps that I have done so far:
1) Removed the HDD and Battery, then press & hold the power button for at least 45-60 seconds to disperse the internal voltage. Then attach the Battery, but not the HDD.
2) Press and hold Fn and then the Power button, hoping to boot me up to the ePSA Diagnostic Utility
3) Press F2 or F12 while booting up
4) Re-seat the memory and also clean with a dry tissue
These are the procedures that I have done but nothing has changed. It still displays blank screen right after the DELL logo.
I do hope that you could assist me on this. Thank you so much!

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I am sure there is other way of doing it? it may be a minor problem but it takes to think big either it may caused by some chip to be loose from the motherboard can anyone else did work on it, please give us a results

Answer:dell Latitude stuck on Logo to bios revision

You would need to find someone very good at soldering to permanently fix it. Motherboards are often multi-layer and it is easy to solder things together that you shouldn't. In manufacture they are fitted by flow soldering (bath) techniques. Thanks for the feedback.Always pop back and let us know the outcome - thanks

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I installed Windows 7 64-bit on my Latitude E6400. I cannot seem to find any way to install Dell Control Point. I got the Driver Pack to install. I found one download of Security Manager that worked, but I would like the Power Manager one.

I've looked on this forum a few times and any links I click on just redirect me to the Drivers and Downloads page. I get errors saying that my service pack is not supported.....I'm on Windows 7 Service Pack 1. I also got some 32-bit errors, but that's my fault for downloading the 32-bit version.

Does anybody have a link to the full Dell Control Point package (Power Manager, Connection Manager, Security Manager) that will work on 64-bit Windows 7?


Answer:(Dell Latitude E6400) Dell Control Point on Windows 7 64-bit

Here is a good article on reimaging the Latitude E6400
The Win 7  Control Point System Manager files are a bit tricky to find, but they can be downloaded from the following link.
This should help if you have installed the correct drivers in the correct order.

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Hi Guys
How can I connect DELL LATITUDE 3540 laptop to the DELL U2413 monitor ?
Somehow , it does not work.

thanks for your kind advise.

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hi Guys
I am trying to connect my DELL LATITUDE 3540 laptop to the DELL U2413 monitor, with a USB connection from the laptop to the monitor. It does not work. 
I am not an expert and kindly seeking your advise how-to. ?

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Hello ! I need help for my Dell Laptop.
When I want to use the laptop the laptop doesn't boot and stuck at the DELL LOGO. I have done several attempt to fix this
1.Enter BIOS by pressing F2. But the screen only showed me "Preparing to Enter Setup"
2.Enter Boot Menu to run Dell Diagnostics by pressing F12. But the screen onlu showed me "Preparing for one time boot menu"
3.Press FN key to enter Dell ePSA, but the screen obly showed me "Diagnostic boot selected"
Please someone help me, because I need this laptop for my work.

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for the basics and schoolwork
and which is newer 

Answer:which is better dell latitude e5440 or dell latiude e6430

The E6430 has a metal case and is more robust, but uses an older CPU and chipset.
The E5440 is a plainer chassis with a newer generation CPU and chipset.
The E6440 is the concurrent update to the E5440.
There are too many possible configurations to definitively say which is better -- it depends on the CPU, GPU, etc. in the specific model (or that you choose when you order one, but since the E6430 isn't a current model,  you may be looking at used systems).

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Photo CDs burned on my Dell Inspiron 530S will not play on my older Dell Latitude lap top. The last one I burned used a mode that was for playing on older computers, but it didn't work. I have purchased photo archive CDs from Kodak that play on the lap top with no problems. What am I doing wrong? Thanks.

Answer:CD Burned On Dell Inspiron Won't Play On Dell Latitude

Program used for burning ? ?Was the disc finalised ? ?Re-writeable or no ? ?

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Hello ! I need help for my Dell Laptop. When I want to use the laptop the laptop doesn't boot and stuck at the DELL LOGO. I have done several attempt to fix this 1.Enter BIOS by pressing F2. But the screen only showed me "Preparing to Enter Setup" 2.Enter Boot Menu to run Dell Diagnostics by pressing F12. But the screen onlu showed me "Preparing for one time boot menu" 3.Press FN key to enter Dell ePSA, but the screen obly showed me "Diagnostic boot selected" Please someone help me, because I need this laptop for my work. Thanks

Answer:DELL Latitude 3340 Stuck at DELL LOGO

Hi james.hilham, 

I would like to look into this further, can you Private Message me your Service Tag on the system? Also, it sounds like you might have seen the Diagnostic Boot Screen, but can you try these steps below to see if it gets any further:

1. Disconnect the AC adapter from the system and remove the system battery.2. Hold down the Power button for approximately 10 seconds to drain any residual power and then release the power button3. Hold the power button down once more while inserting the AC adapter into the system. This will initiate the Forced ePSA which may clear the state causing the system to remain at the Dell splash screen.4. Release the power button once you see any text on the display or the Dell splash screen\5. The Dell ePSA (Pre-boot System Assessment) diagnostic page will next appear6. If the ePSA page does not appear then the recovery method was not effective.7. Should ePSA initiate allow it to complete the quick test to determine if any component failures exist.8. Should the system recover from the condition and boot into the operating system, it is very important to update the system BIOS immediately after the system has recovered to prevent a reoccurrence.

You also view a video on the steps here: 
Lastly, when the system freezes at the Dell startup screen, can you let me know if there are any diagnostic LEDs, such as a certain blinking light pattern (there might even be solid lights) for the HDD LED, Power LED, and/or the Wireless L... Read more

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A connection to the deployment share ... could not be made. The deployment will not proceed. Connection OK. Possible cause: invalid credentials.
PLEASE help me. I really don't know what to do anymore... Let's say I'm desperate. It is the correct Name and also correct map, afterwords I made myself a deploymentshare map and it also didn't work. Tried the $ --> didn't worked... WTF is wrong :(
I tried the administrator account, a self made account. Tried domainname\account
Nothing worked...
I'm using vm workstation.
Deploying from a virtual server to a virtual client...
Pleas help me, it is a little urgent... I really don't know what's wrong...
Greets Timothy

Answer:A connection to the deployment share could not be made. The deployment will not proceed. ?? Help me pleas :(

Resolved the problems !
It was the bloody firewall! probably it is resolved in a new update but I didn't installed any updates because in belgium we have still a download limit. :)
Thanks for all the help of you and the time you spended on my issue!
I'll post my final customsettings.ini and bootstrap.ini

















TimeZoneName=W. Europe Standard Time






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Okay, carrying around my Dell Precision M4700 is definitely NOT fun.
I am considering getting Windows tablet for doing basic document / web surfing work with a keyboard attachment.
I was looking at Dell Latitude 10 vs Dell Venue 11 Pro mainly for their user replaceable batteries (especially the Latitude 10 with its ability to have a 4 cell battery in the back!)
Battery life was the most important consideration. And I know how important it is to have a device with replaceable battery from my experiences (so definitely won't be getting a Surface, sorry)
It seems that these two Dell tablets are very similarly spec'd except the Venue 11 has a screen that is .7 inch bigger, which is not a big deal to me. I would be getting both with the Intel Atom processor, since I will be using my Precision for anything intense.
The Venue 11 Pro can be had from Microsoftstore Canada for around $600, while I can find a Dell certified refurbished Latitude 10 tablet from Ebay for about $400.Buy Dell Venue 11 Pro Tablet - Microsoft Store Canada Online Store
The spec seems pretty similar, but I do like the fact that I can add a 4 cell battery in the Latitude for the total battery life of 17 hours, which is why I am leaning towards the Latitude.
To summarize my questions
1) Do you own either of these devices? Could you let me know what you like and do not like about your Dell tablet? How are the keyboard options on both?
2) Do you have any experiences with Dell certified refurbished tablets? The one... Read more

Answer:Dell Latitude 10 Tablet vs Dell Venue 11 Pro

I have never handled a Latitude 10 and my experience with the Venue's is limited to owning the 8 and handling the 11 for about a total of 30 minutes.
Do know that the latest generation of Atom is a major improvement over previous iterations, as least, thats what I have been led to believe.
For basic (or even normal) use, both should suffice, but I'd go for the 11 Pro if performance is on your mind.
The Core i3/5 versions are faster, run hotter (use fans) and probably use more power I believe.
sorry I can't help more

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I own a Dell Latitude E6430.   I am looking for a Dell Companion 12000mAh or 18000mAh type of device to power and charge my Dell Lattitude E6430 when I am traveling (no outlet available).   When I view the compatibility list for both the Dell Companion 12000mAh and the 18000mAh I don't see the Dell Latitude E6430 in either list.  I went and purchased the 12000mAh and I am attempting to use this to charge and power my Dell Latitude E6430.  It powers my Dell Laptop for about a minute and then quits.   Is there a solution for this problem?   And/or is there another Dell Companion type device that I can purchase that is listed as 100% compatible with the Dell Latitude E6430?   I would like to either get this solution working or purchase the product that is listed as 100% compatible.  

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I am having all sorts of trouble imaging a new Dell 5570 laptop with custom Windows 7 SP1 Ent. through SCCM.I have tried Dell support and their assistance so far hasn't been satisfactory unfortunately.

First: I had issues booting the laptop with my boot image, SSD was not recognized. I had to import Samsung NVMe drivers into boot image for the SSD to be recognized and to kick start task sequence.
Now: The task sequence doesn't go through. Immediately after 'Set up Windows and ConfigMgr', the laptop reboots and crashes with the error '0x0000007B'.

I have already tried below with not much success.

Dell Diagnosis says no faults detectedSATA Operation set to AHCI, RAID on in BIOSBoot sequence set to Legacy, UEFIWith and Without 5570 drivers after applying O.SWith and Without KMDF, UMDFDifferent WIM files-one recently updated with most hotfixes, one updated last year, one close to vanilla Windows 7 SP1 Ent.
Any help here is much appreciated please as I have around 20 laptops already procured from Dell and waiting to be imaged before deploying.


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about an hour ago my computer screen just froze and these vertical dotted lines appeared all over the screen. Now I can only start the computer in safe mode and i need an easy fix. ive already tried a system restore but the blue lines appears on my desktop again.

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Hi everyone,

This is a long shot ... I've got a machine from about 1998 here and am hoping someone might be able to remember something about them. It's small, black and very chunky - the Dell Latitude XPi CD ( 166mhz! ). I needed something with windows 98 so I 'upgraded' the drive from 2 gb. to a Samsung HM100JC ( 100 gb. ) Basically I've got some games that don't work with compatibility in XP at all ...

All fine and dandy with swapping the hard drive, but the underneath of the machine gets universally hot as hell! I don't seem to be able to detect a fan, much less any cooling vents. Would I be right in thinking that it was fine with the 2 gb, and it needed neither a fan or cooling vents, but that my latter day 100 gb. drive runs that much hotter? I actually love this laptop, but want to 'waste' neither it or the drive, so any suggestions much welcome!

I've tried the Dell site but the documentation I found wasn't hugely informative about the specific problems I'm having ( though to their credit, all of the setup files were there for download ).

Many thanks,


Answer:Old Dell Latitude XPi - very hot

If your new hard drive is higher RPM than the old drive, then that would explain the heat. Your old drive was probably 4500 RPM, and the new one 5400 or 7200. If that is true, there's not much you can do about it short of buying a new drive.

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dell latitude cpx how much can i get for it not sure what year it is

Answer:dell latitude cpx

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hi, my grandaughter has been given a dell latitude, think it must be an old business laptop, it had win2000 in it but she never got any disks or anything with it, she had a new win98 disk which they have put in, now for the problem.....the image on the screen does not fill it, there is a 1 to 2 inch black border round it, and it is set a 16 bit..they downloaded a video driver from the dell site, and it is still the one thing at a time, could someone please tell us what to do next..thank you on behalf of Cheryl and myself.

Answer:help with a dell latitude

Right click on desktopchoose propertiesthen display (I think) then set the resolution - you can choose from a few.As long as you have the correct drivers, it will be ok.

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Question: dell latitude help

every time it trys to run windows xp a fatal systems error c000021a

screen say the windows logon process system process terminated unexpectedly
with a status of 0xc0000006 (0x00000000 0x00000000).
the system has ben shut down

i tied safe mode and tried to reinstall but driver wont pull up system repair disk

Answer:dell latitude help

post the mini dumps


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Question: Dell Latitude CPx

Hi, I have just brought a Dell Latitude CPx back from the dead and it is working wonderfully apart from the fact that the Function (FN) keys don't 'function'.
Any ideas please?

Answer:Dell Latitude CPx

Humm... old.

When you say you brought it back from the dead, how so? Did you have a Dell recovery disk, or did you install an OS from a box into it? Was the keyboard okay before hand, or was it part of the reason for it being DOA originally?

The CPx series were one of those 'semi'-Dell machines, since the same notebook could be purchased in a number of liveries, including HP and Gateway (your machine looks exactly like my Solo 1400). If you loaded an operating system into it that wasn't from a recovery disk, then you probably need to download the drivers from the Dell website into it. Otherwise, the keyboad may be out of sorts, and may need replacing.

If you can find the service tag number (on Dell laptops, they tend to be on a thin white label and are only 6 to 8 digits long), you can punch it in here ( to find out what was on this beastie originally, and what can be downloaded to it.


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Question: Dell Latitude X1

Dear Sir,
i've dell latitude X1 laptop. Its become unfortunately BIOS protected.
Tag # DSPHH28X-595B

Plz help me in this issue, how i can break this password.

I tried my best to break this but could not.

can any expert help me regarding this matter.


Answer:Dell Latitude X1

Any Latitude ending in 595B has been handled by Dell. Contact them for a solution.
Also, search the files on this forum for Dell Password, and Password commentary. There is a lot of useful information.
I have not seen any X1 password fixed... except by Dell.

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Question: Dell latitude cp

I have dell latitude cp still with windows 98 can I change to windows 10

Answer:Dell latitude cp

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Question: Dell latitude CPx

I have just aquired a Dell latitude CPx and have a couple of questions. 1 the O/S is Widows 2000 pro, can I install Office XP safely. 2 can anyone advise as to where I might get an owners manual or handbook.This is for my elderly brother and he needs all the help he can get, mind you it applies to me too.

Answer:Dell latitude CPx

Downloadable user guide here:click hereYes, you can safely install Office XP.

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Question: Dell Latitude LS

How do I access the hidden partition to re-install factory settings?

Answer:Dell Latitude LS

Can you please stick to your original Post as this will stop confusion Tick the Green box on this thread.

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Question: Dell Latitude XT

Hey there ive got a friends latitude XT here just put 7 on it and its working perfect apart from the tablet buttons.(the ones that rotate the screen and things) they dont seem to be working and im not sure what drivers to get for it or what, its fully up to date now and still nothing.
please help me xD

Answer:Dell Latitude XT

HERE is the Dell Lattitude XT drivers. They have Win 7 64 bit and 32 bit drivers. Select the OS bit you have.

Keep in mind the correct and required install sequence for a Dell (and many others) is (1) Install Windows (2) Install Dell Laptop System Software (3) Install motherboard chipset drivers (4) Install device drivers including video, sound, ethernet, etc.

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Question: Dell latitude cpx

Hey whats up
I have a dell latitude cpx laptop, and I broke the two keys letter "Y" and "6" also the metal bracket that connects the key plate to the actual laptop. Anyone know where I can get this. the problem started by the keys not working when pushed down. Any ideas on why that happened as well.

Answer:Dell latitude cpx

sc-strapped said:

Hey whats up
I have a dell latitude cpx laptop, and I broke the two keys letter "Y" and "6" also the metal bracket that connects the key plate to the actual laptop. Anyone know where I can get this. the problem started by the keys not working when pushed down. Any ideas on why that happened as well.Click to expand...

Thats a normal problem for those keyboards. You could probably have gotten those keys working again by reseating the cable from the motherboard to the keyboard. Now it sounds like you need a new keyboard. You can probably get one from Dell or possibly find a used one from ebay. Replacements can also be found online like this.

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I have recently been given an example of the above.What is its specification?What upgrade options, if any are recommended?Thank you.

Answer:Dell Latitude cpi c-400

click here and install it, this will tell you all about your laptop,

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Question: dell latitude cpi

Hi,I am new here and need help.
I have a laptop(dell latitude cpi) my kid entered a password and now I can't access windows.
Every time I turn it on a message comes on saying:This computer system#xxxxx is protected by a password authentication system you can not access the data without the correct password Please type in the primary or administrator password.
My problem is that my kid does not remember what password he used.
Does any body Knows how to remove the password since I can not access the bios either?

Answer:dell latitude cpi

sorry we cant help u with passwords as we dont know the intent involved.i hope u understand.

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Question: Dell Latitude CPx?

Some of you will probably remember a thread a while back about me buying a laptop, well, Since I bought my computer, I haven't had enough money to buy anything. Now, however, I have enough to buy this latitude CPx. On eBay of course. are the specs:500MHz P3256MB RAM6GB HDDBattery, and AC adapterTFT screen etc, etcseller rep. 99%price $100 (budget $120-$130)shipping $25Please anyone who has had a latitude CPx, what is it like?\I would've preferred a latitude c600, but those are $200 and up.

Answer:Dell Latitude CPx?

I have a Latitude CPxJ very similar to what you are describing. I put in a 40 gig hard drive, and eventually had to replace the keyboard (which was simple) and have had absolutely NO problems for the last 5+ years. I run Windows 2000  and Linux as a dual boot with a wireless card and have had no issues with either.That price is a bargain if it is fully functional. A new battery costs about $100 and gets me about 3 1/2 hours of use.Any other questions?

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Question: Dell 610 latitude

hi there, thanks alot for reading this, this is my problem,

the pc = Dell latitude D610
Windows XP home
intel centrino

the problem =
when i boot it takes me to the page i have an uption to either enter in a safe mode or just the last pace windows wokred properly...this started as a result of when i was syhuting down the system and i had to remove the battery since the system hang after which i used the spare battery i had but still no start up when it start the windows logo it then goes back again to start up of notification that seems the system was shut down or windows encountered an error or the reset button was pressed etc...i then enter F12 to diagonise the system and the followoing information was passed

i run the dell diagnostics from the system setup and get this.

error detected on "start DST short test"
error code: 1000-0146
Msg: 0: IDE status failed, stats byte: 64 control code = 1 Msg: No additional Sense Infoormation.

also, at the end of the diagnostic it says
Test result = fail
error code = 1000-0141
Msg: No drive detected.

it further request i run dell drivers and utilities CD which i misplaced a long getting such a Cd is now a problem...i need any assistance i can get as my office job for over a year is all in the system and i dont know how to go about it

ok, thanks for any help/addvice you can give me.


Answer:Dell 610 latitude

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Question: dell latitude cpi

I stumbled across your site and noticed a thread where you helped out a non-techie like me and I thought I would register and give it a shot. My daughter asked me to fix her Dell Latitude cpi which she uses for her college work. That was the easy bit it was a dodgy on/off button. Then she asked me to get it connected to the internet through her cable modem. I thought that would be easy too but I have spent hours on the internet trying to find what sort of adapter is needed because there is no direct socket connection to fit the modem. I would be eternally grateful for any help you can offer and it would make me look good in my daughter's eyes.

Answer:dell latitude cpi

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Ok, so here's the problem.

I have a Dell Latitude CPx J65OGT BIOS Revision A08.
I also have the Windows XP Pro Reinstallation CD with Service Pack 2.

The original problem was upon bootup the computer gave a STOP error:
***STOP:0x000000A5 (0x00000002, 0x81BD9810, 0xE104B780, 0x81BB0AD8)

I tried booting from the Reinstallation CD and this is what happens:

At Windows Setup it gives me -artition [Unknown] 9856MB(9585MB Free)

It gives me the following options, and I have provided the information on what happens when I try each of them:

Create Partition, C - Nothing Happens

Enter, Run Setup - An error has occured while Setup was updating partition information on: 9586 MB Disk 0 at Id 0 on bus 0 on atapi [MBR] Setup cannot continue. (Then the computer restarts)

Delete Partition, D - The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit for an updated BIOS. If you are unable to obtain an updated BIOS of the latest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation.

Recovery Console does not work either.

What I gather from this is that the partition is not assigned a prompt (For example, C and I cannot figure out how to give it on... Read more

Answer:I really need help with my Dell Latitude...

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Question: Dell Latitude 10

Thinking about getting this tablet.
what are your opinions about this tablet?

Answer:Dell Latitude 10

from the lack of answers i guess this tablet is not popular hey?

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Hi all,
I just bought an E6430 from eBay, I'm looking to add RAM to it. 
It currently has 4 GB, I want to populate the other slot with either 8 or 16 GB.
Please provide tech specs for the RAM, make and model if possible. 
Thanks in advance,

Answer:Dell Latitude E6430 Max RAM

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Posting this from Panera in Ft Lauderdale where acquaintance with BSOD caught my attention. He says 10 years old Latitude 640 runs 32 bit 7 great with 1gb RAM, BSOD only just happened.

I told him the real geniuses are behind this door here.

Any help is much appreciated.

Answer:10 year old Dell Latitude

One and only minidump,not very helpfull.

Though this minidump points to ati2dvag.dll ati software\driver

Needs to update these,the oldest drivers ever posted here,no way to be compatible with win7.

cwawdm.sys 0x8db02000 0x8db17c00 0x00015c00 0x3d52b424 08-Aug-02 9:10:44 μμ
el90Xbc5.SYS 0x8da69000 0x8da7b200 0x00012200 0x3ede829a 05-Jun-03 2:36:58 πμ
ati2mtag.sys 0x8d977000 0x8da13000 0x0009c000 0x3f39a3b3 13-Aug-03 5:34:27 πμ
ati2dvag.dll ati2dvag.dll+40496 0x95400000 0x9545f000 0x0005f000 0x3f39a3c6 13-Aug-03 5:34:46 πμ
i2220ntx.sys 0x8da7c000 0x8daa2400 0x00026400 0x421d41ff 24-Feb-05 5:54:55 πμ
el90Xbc5.SYS 3Com 3C920 Integrated Fast Ethernet Controller

i2220ntx.sys INPROCOMM IPN2220 Wireless LAN Card
It was acquired by MediaTek Inc in early 2005

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wife has just received a new vista business laptop from her boss for home use, a dell latitude e5400, when 1st switched on it connected wirelessly to the web and I downloaded avast, spybot, adaware and a2squared to run, today all I get is 'ie cannot display the webpage' clicking on the check connection tells me the connection is fine, next to the clock the network icon shows connected and is running at full strength my pc is connected no problem, I have tried connecting via cable but still the same, there is an option under start called connect which gives a list of networks, secure and unsecured and it says it is connected to my network, I have disconnected and reconnected and reset the modem and router, used system restore but still can't connectall help gratefully accepted

Answer:dell latitude e5400

laptop had ESET NOD32 Antivirus installed,click here once I unistalled Avast, Adaware, Spybot and a2squared everything was fine

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Alright so my brother was playing on xbox live last night and for some reason he found it necessary to prop open my laptop to check his stats for Battlefield Bad Company as he played it. Now my brother is what you would call a hardcore gamer, his session lasted a good 5 or 6 hours.

I awoke this morning to see that he was still up and he tried to lighten the mood be telling my my latitude has an attitude. I may have laughed but i could see by the look on his face something was bad.

So now when i try to turn it on, the power lights and the lock lights go on for about a second then go off again and there are none of the sounds of a computer startup that i recognize. He said it was plugged in and then just suddenly shut off.

He had it sitting on a solid table so i am guessing that it probably overheated and the fan couldn't do it's job.

The model is Dell C510/C610 Latitiude this is my first laptop bought off ebay for 200 and its been running fine for the last month.

Any help you can give in getting my laptop back up and running is greatly appreciated.

Answer:Dell Latitude won't turn on

Remove the battery and try the AC adapter only... Then try another AC adapter

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Moved from software forum. I have had a dell latitude d600 for a while and it has been operating flawlessly. Have not downloaded anything for quite a while or changed anything but when I go to start it, it will not turn on. No lights no fan, nothing. I have determined that the battery and ac cable adapter are not at fault by putting it in a friends d600. I also tried his battery and cable in mine and nothing. I removed and reinstalled the ram modules and the hard drive and tried various slots with the ram to no avail. I tried the trick I read in another forum about pressing on the dock port while pressing the on key, no dice. Any ideas anyone? When I was in the software forum someone thought it may be the reserve battery but doesn't that just control the clock and bios settings? Any help would be welcome.

Answer:Dell latitude will not turn on

Link to Dell Support troubleshooting wizard. Choose your model and submit.
This may point you in the right direction. (Perhaps broken power switch?)
Someone else may have other suggestions.

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Question: Dell Latitude D600

HELLO , can somebody help me to have password to my laptop
Bios password , i have try many things but not succed

Answer:Dell Latitude D600

Hello and welcome to Techspot.

Take a look HERE

Hope it helps.

Regards Howard :wave: :wave:

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Salve, il pc in questione ha la scheda di rete guasta. Essendo integrata credo sia da cambiare la scheda madre.
Riuscite a mandarmi una quotazione?
Service Tag : <Removed per privacy policy>


Thank you for writing to us!
We would request you remove details such as service tag etc from public forum. Also we would request you let us know via direct message the details with the issue we would be able to help you as per the warranty on the system.

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What do you do if your Dell Latitude w/ 233 processor won't offer you a set up screen? The laptop works fine..but at start up....pressing fn +F1 or F2 doesn't put you into set up mode? Thanks! Bill

Answer:Dell Latitude Set Up Screen

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Question: Dell Latitude D400

I got a dell Latitude D400 from a friend but the OS need to be reloaded. Also it has no Docking station nor Drives to Load OS on there. if I go all out and buy a usb cd/dvd drive do you think it will recognize it as a drive on the computer? Help PLease

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My friend gave his laptop to try and fix because I am pretty tech savvy, although had virtually no experience with laptops. His has the problem of not turning on, I couldn't hear the hard drive stating to spin so I took the one out of my laptop and put it in his. Nothing changed but then when I put my hard drive back, my screen wont turn on, just the lights and I cant hear the processor, or harddrive start up. nothing but the little power lights. I really need you help guys, I am selling this laptop to friend of my brother this week

Any help will be greatly appreciated!

Answer:Dell Latitude won't turn on

Remove the HardDrive again from your laptop (I think we are only talking about your Laptop)
Remove the Power Adaptor and Battery
Hold down the ON button for 30secs (dispersing all internal voltage)
Put the Power Adaptor back in (No HardDrive yet!)
Turn On
Does it now show a display?

If Yes. Turn it off, and put the HardDrive and Battery back in.
If No, Remove the Power Adaptor again
Disperse the internal Voltage again
Remove and reseat the Ram (sometimes blowing out any dust too)
With the Ram back in, Put the Power Adaptor back in
Turn on

Did it work?

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Question: Dell latitude 2120

Got a second hand Dell 2120, been working fine but now will not open in windows7,
anyone know what's going wrong?


Answer:Dell latitude 2120

Sorry should have said it's a latitude 2120, new to all this...

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Question: Dell D600 latitude


I have just replaced a hardrive in a dell latitude D600 and after an install of XP I can?t find the required drivers for the internal wifi card or the network card. I have looked at the device manager and under ?other device? Ethernet controller and network controller have the yellow question mark. I have tried all of the recommended drivers from the dell support site but the problem persists. As a work around I am currently connected via wifi using an external usb stick but I need to use this laptop in a wifi free zone but it does have Ethernet.

Any ideas gratefully received.

Answer:Dell D600 latitude


Did you install the Intel chipset driver first, then reboot and then install the WiFi and LAN network drivers? give that a go and see if it works.

Plus follow the below to give us a hardware log so we can see what network cards they have installed as their are a few,

Download and install Everest to find this info, at times a summary log of your PC can help, to do this

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose System Summary Only > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)

Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post Click to expand...

Should also be able to get the exact drivers for your Dell if you enter the asset tag code that should have come with the PC, could be on the bottom on a sticky label as that narrows the exact build of your pc down.

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Question: Dell Latitude d520

Hello my friends need help I have a dell latitude d520 blocks could help me find a clue I'm in this for months and find nothing I would appreciate your help

excuse my English

Answer:Dell Latitude d520

What is wrong with your Dell D520??? Does it lock up?

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Question: Dell Latitude C600

Hi all,

I have been given one of the above notebooks, problem is, it is an old machine used by my friend in his office, it has Windows NT loaded on it, so I formatted another laptop HDD with Windows XP and change the one in there.

The problem is, on boot up it searches for Windows NT, not found and it returns to the POST state. How can I stop it searching for Windows NT and constantly rebooting?


Answer:Dell Latitude C600


What type of system did you build the other laptop drive on. Is the processor type the same? Also have have you checked your BIOS ssettings to determine if NT is defined there as the OS to look for?

I would do this:

Boot the current hard drive from an XP CD (full install mode) and load XP from scratch on the system you have the drive in. I have found that an XP load for an AMD for example will not boot a system that has a Pentium or Celeron. Also make sure the hardware you have, has XP drivers for all the necessary pieces.

Happy to provide more information if you need.


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Please can any one help me turn the touch tap off on Dells Latitude Notebooks it's driving me crazy with its so sensistive touch

Answer:Dell Latitude Touch pad

click here

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does anyone know if you can put bigger than a 40 gb hdd in a dell latitude d600 laptop.

Answer:Dell Latitude D600 HDD ?

all i am asking is if i can put a 160 gb hdd in a dell latitude d600, it it compatible

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That is what it owner said to me when I asked to take a 'poke'
Well it does work - it fires up that is- the touch pad control works fine
So I thought a good clean up- de frag will do the trick-- but--
It's probleem seems to be that although the pointer moves around the screen and I get the hour glass as a click the appropriate icon/file simply does not respond or takes a great deal of time to get going and then respond once more to another command,
So the question is- when I eventually get it to carry out the normal defrag- clean up etc., will there still be an underlying problem?

Answer:Dell Latitude D 600- does not work

So the question is- when I eventually get it to carry out the normal defrag- clean up etc., will there still be an underlying problem?
A defrag won't do any harm and there's only one way to find out the difference it makes and that is by running it - when you get it to run of course.

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Hi Guys, I have been given a Dell Latitude 520 laptop and there appeares to be no sound. I have looked in the control panel and on the sound and audio devices properties under volume, it sats 'No Audio Device'. Does this mean no sound card it installed. What about an onboard one? I have looked in the BIOS and can see no mention of anything to do with a sound device! Cheers

Answer:No Sound Dell Latitude 520

What does Device Manager say under 'Sound, video & game controllers'? Any exclamation marks there at all? G

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Question: Dell Latitude D530

Have just Re-installed XP Pro sp3 on comp for friend where bios was locked,got around that,but now No audio on laptop at all!Tried D/genius,d/loaded drivers from Dellsite,all to no avail,Realtek AC97,sigmatel stac,nothing working!! any and all help REALLY Appreciated.Thanks.Bob.

Answer:Dell Latitude D530

Use SIW to find exactly what sound chip is installed before attempting to load any old driver
loading the wrong driver may be causing conflicts make sure all old drivers are cleared from the registry

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Question: Dell C640 Latitude

my computer says:

"This computer system, #BYZBWOJ-595B, is protected by a password authentication system. You cannot access the data on this computer without the correct password.

Please type in the primary or administrator password and press <Enter> "

someone who can help me,or can give a master password or link to site?

I have tried much, backdoor passwords memory-sure, Latitude_MasterPW.exe, looked at on this forum,tried, but nothing has helped me. Are able me perhaps with something help you something that works.

ps: Dell c640 Latitude

Answer:Dell C640 Latitude

same problem is there any solutions

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I have a latitude D510 w/windows xp. I am having problems when I type, I will be typing and notice my cursor has moved to a previous sentence and I am now typing between another word. Sometimes as I'm typing it seems as if I've touched the control key. I do have a mouse plugged in, but I am not coming near the touchpad. I also still have the problem if I disconnect the mouse. I used to have an option to disable the touchpad whenever I plug in the mouse, but that option has disappeared and I can no longer disable the touch pad. My cursor when I am not typing also sometimes jumps around the screen.

Answer:Help with Dell Latitude D510

Is the touchpad an Alps? Do you have this software installed?

Is it a Synaptics?

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Question: Dell latitude 3540

Hi! Acording to the online specs this laptop has Intel's HD Graphics 4400 GPU and AMD's Radeon HD 8850M graphics chip, but in device manager is just the intel graphics and when i try to install the amd driver , the amd auto-detect isn`t recognizing the video card. In dxdiag it shows just the intel graphics nothing about the radeon s 8850m . It`s like the video card isn`t there at all. What should i do ?

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im a new member so im a little lost at the moment. i have a dell latitude 510 that wont start up. it has started once for me but then shut down again The lights come on 3 near the screen 2 down the side on the top and the network plug flashes i have replaced the memory,removed the battery and removed the dvd still no good any ideas


Answer:Solved: dell latitude

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I was wondering which one you would get. I was wondering if the Pentium M was as good and has the preformance or near the preformance of the P4. I was also wondering if the Thinkpad was more reliable than the Latitude.

Please Post

Answer:DELL Latitude or IBM Thinkpad

Pentium M>Pentium4 M

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Ok I am  kind of new to all this so please have a heart and  refrain from making me look stupid cause i might make it easy  by  being a easy  target . I have a dell laptop latitude d820 and my goodness it was / is slow . I mean so  slow  mail might be more practical using lets say the pony express so i do mean slow.  Then if anyone could be kind and  can help me get it to have better performance i would really be grateful. That is not the main problem,  due to it being so slow,  i searched ,  read  and saw its a good idea to reformat the entire thing and that  i did. I followed direction per windows tutorials and made a back up disk to reboot from. I then formatted the thing clearing it back to its virginity state and proceeded to boot from back up disk. I was informed i needed to authenticate my version of windows 7 so i used the key located on the bottom of my dell. It acted like it was going through and by that i mean it was taking forever and then eventually came back saying i could not use that key for my version of windows 7 pro. I dont have the money to just go buy a new one and it wont let me authenticate this version . Please someone,  anyone help me out here . To top it all off its even slower so it seems . Any education or enlightenment will be very welcomed and well received . Thanks and hope to hear all the things i need to bring this dell back to its working state.

Answer:need help please dell latitude d820

The Latitude D820 would have shipped with Windows XP Professional and not Windows 7 professional. They key will be for Windows XP Professional...
It should run Windows 10 32 Bit okay, follow this guide:

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Question: Dell Latitude D800

using XP am unable to get the external USB webcam to work. It is recognised but is looking for some software or Driver. I have 2 cameras, both work on my main PC (windows7)by using any usb socket.
I should really be grateful if someone could solve my problem.

Answer:Dell Latitude D800

Windows 7 likely includes drivers for many web cams, so the web cam is probably plug and play. However, XP, being a lot older, doesn't. You'll need to identify and download XP drivers for your web cam, I'd guess.

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Hi all, I was thinking about purchasing a Dell Latitude d420 for $170 is this a good laptop for its price, It has 1GB RAM and comes with charge and all . It looks fresh I didn't see any scratches or anything tomorrow before I buy it I am going to take a look at it again and turn it on. The local pawn shop by my school is selling it.

I need a laptop that is good on the go and just like this witch is lightweight and small to carry. How is it? What are your reviews about it are the latitude series good for a high school student? I might play some games on it like WoW. If I do purchase it I am going to install Windows XP Crystal and optimize it the best I could..

I would of had my HP Pavillion dv9000 but turns out I bought a new LCD and whole screen for it and got it installed now the Graphics card web on it , If I wanted to replace it I would need to change the whole mother board HP said sucks for me...

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Question: Dell Latitude C840

I'm trying to change BIOS data.

I simply cannot change the page (7 of) or move from the time Date Fields.

Any ideas, please?


Answer:Dell Latitude C840

But you have no problem changing other BIOS settings?

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Question: Dell Latitude D520

:confused Help, Can anyone tell me where to get the drivers for my wireless?
I believe it has to do with (D110) Thanks if anyone can make sense of this. The pc is missing the right drivers. Thanks A.D.

Answer:Dell Latitude D520

I service/upgrade the Dells at work. This is their "business" laptop, correct? If it is built in, you should be able to find the drivers for your onboard on the Dell site - try here, and find your service tag number on the sticker on the machine - it will help narrow the search. It's probably the Intel PRO Wireless driver - very common in Dell laptops.


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My laptop (Latitude D410) has two RAM memory cards, one of 2GB on the base and a 1GB card under the keyboard, a processor intel M 1.73GHz, when i check the BIOS (Revision A05) on Memory info says: 2048MB of memory installed.
I'm running linux mint 18.2 Sonya xfce 32-bit, so i want to know how to activate or get the BIOS or Linux OS to use the 1GB card.
when i run the command "sudo lshw -short" shows too
2004Mib System memory.
( On windows 7 32-bit recognises and uses the entire 3GB of ram).
Sorry my english.

Answer:Dell Latitude D410 RAM

Hi AM_Mendez,
Thank you for writing to the Dell Community Forum.
The Dell Latitude D410 has two SODIMM sockets and the memory modules capacities it supports are 256 MB, 512 MB, and 1 GB. The minimum memory it supports is 256 MB and the maximum is 2 GB.
You may also refer to the system manual using this link, refer to page 94. Please go to the system BIOS and check the memory information, the DIMM A slot is under the keyboard, DIMM B slot is at the bottom of the system.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Question: Dell Latitude D630

My laptop connected perfectly months ago to my home wireless network. Then my son borrowed it to game on and changed settings to connect to his pc as a monitor or something. When he gave it back, i can click and see my home wireless listed, however, when I click connect it will not connect. The only way I can connect is by connecting an ethernet. I am disabled so sitting on the floor is getting hard. Can anyone help me get back to wireless again?
Yes, the wireless switch is slid on, on the side.
Yes, i have rebooted.
I have tried to restore to a previous point, however it only shows 2 recent dates....
Thanks for your help in advance.

Answer:Dell Latitude D630

First you need to contact that son of yours and give him a bit of your mind after he tells you what he changed.
He should come back and undo those changes.

Can you see the network name being listed in the wireless drop down?
Or any network in the drop down listing?

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Question: Dell Latitude D810

This morning attempted to start laptop and nothing. The screen is black. The battery is warm. No beeps, nothing. The caps light does not work. Any suggestions?

Answer:Dell Latitude D810

Pull the battery and plug in the power adapter. See if it starts up.

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I got a dell latitude e6430 around a year ago as a present and since yesterday (7/09/14) I couldn't get on it. It starts but it keeps going on startup repair (I've done this around 5 times) and the message that comes up with...

"if you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this message, contact your system administrator or computer manufacturer for assistance"

I click finish and still when I turn it on again it doesn't work. I've attached my photo memory card but I done it ages ago with no problem and nothing new has been attached.

If someone knows how to fix it I would be so grateful



Hi and welcome to TSF please see page 75 here and see if you can run the diagnostic.

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Question: dell latitude d800

Can anyone tell me how to change the fsb from 133 to 166? I have a pentium d 1.7 gig and 1 gig pc2700. Can't find a way in the bios to change this setting. Dell has it hidden. Thanks for any help. e-mail me at [email protected]

Answer:dell latitude d800

not worth it on a laptop, there are some windows program that allow voltage and fsb modifications but they carry a big risk if done improperly, and the amount of extra heat it releases isnt even worth it. laptops were never meant to oc'ing

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Question: Dell Latitude D620

I've just started having problems of my Dell powering off whenever I hold the bottol right hand by the battery. The sceen goes off, but the loghts remain on, but cannot get the screen to come back on, unless I switch off power on the computer switch by holding it in for a couple of seconds. Please help

Answer:Dell Latitude D620

Did you check Power Options in Control Panel to verify that pressing the power button actually shuts the computer off and doesn't put it in Stand By or Hibernation?

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I have a Dell Latitude C610 laptop and am running Avast. I keep getting the auto-run  box in the upper left hand side of my monitor  dont know how to stop it. It comes on with the little flash lite and the meter bars  and blinks off and on. any help would be greatly appiciated. thanks

Answer:Dell Latitude laptop

what happen if you just cancel?crt + alt + del?did you install something new?

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ya they ask but due to this is a gifted from some one i dnt have any further details. now i dnt knw what to do for this.? any suggestion u have?

Answer:Help me for Dell latitude 6400

"any suggestion u have?"sure, your post makes no sense as you have not even stated what is wrong.Maybe take it in to a shop and explain the problems and they will fix it for you or as an alternative, let us know what the problem you are having and then we may be able to assist you ;-)Some HELP in posting on plus free progs and instructions Cheers

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Left the laptop on running off battery for about 30mins and battery obviously ran dead (no charge left) so the laptop turned off (normal) i turned it back on and the battery will not charge for longer than 5 seconds. The meter on the desktop has a red line through it followed by 0% charge remainingHas the battery died or just faulty?

Answer:Dell latitude battery

I think that your answer will depend on how old the battery is...even rechargable batteries have a finite lifespan... also, did the battery do this when it was new?

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I want to know if I can upgrade my computer to use 8GB on may computer. I am wondering it that is possible. I am running windows 7 home preimum, 120 GB SSD with 32 bits now

Answer:can I add 8GB to my Dell Latitude D630

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