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Synaptics Touchpad Unresponsive

Question: Synaptics Touchpad Unresponsive

Touchpad unresponsive. Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running. Hardware failure? Cannot find touchpad in Device Manager.

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Preferred Solution: Synaptics Touchpad Unresponsive

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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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I'm looking for software that can customize my touchpad functions, like "tap to click" and some other features found in Synaptics software... The touchpad on my laptop doesn't have anything like it...

Answer:Synaptics software on non-synaptics touchpad?

Edit: nevermind, re-read title

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





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Hi all,

I have a Satellite A100-062 which is about 10 months old. The other day while I was using the laptop the touchpad stopped responding to anything I do on it including the mouse buttons. I did a system restore and then used the toshiba recovery disk but nothing fixed the problem. I had then stopped using it for a couple of days as I was going to take it back to the shop but beforehand I thought I would try something. Before I did tried out something I booted it up to ensure the mouse was still not working. However it was and I haven't done anything else to fix it.

I was wondering if anyone else had this problem and if you have how many times it has happened and whether or not it is fixable.

Thanks for any help in this matter.

Answer:Satellite A100 - Synaptics Pointing Device unresponsive

Hello

If the touchpad does not respond after clean OS installation (recovery DVD) there must be some hardware problem. I recommend you to contact authorized service provider in your country. After 10 months the warranty must still be valid. Let them check the touchpad and if there is some hardware problem it will be exchanged for free.

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I have r40 2722 model, with touchpad and trackpoint together, the driver from this site that suites windows xp says it is not  hardware compatible, it brings error message. The trackpoint is ok.plz help,much appritiation if it is as soon as possible, thank you from advance.













Solved!

Go to Solution.

Answer:HELP!! ThinkPad R40 Model 2722 synaptics driver for touchpad not working, touchpad not working

Welcome to the forum! Is your touchpad enabled in BIOS? 

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I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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Question: Synaptics Touchpad

Hi. I'm having a problem with my HP Pavilion dv6000's touchpad. Recently (i.e. Today) it has been giving me an error and shutting down a program called "Synaptics Touchpad Enhancements", which has the adverse effects of slowing down the touchpad's sensitivity, and making the scroll bar on the side of the pad useless. Restarting solves this problem, but it occurs again after perhaps thirty minutes or so. I've already tried redownloading the drivers for it, but it hasn't solved the problem. In addition, upon selecting the mouse via the Control Panel, I'm confronted with this error.This problem has me stumped. Can anyone shed some light on what I could do to solve this?











Solved!
View Solution.

Answer:Synaptics Touchpad

Hi,The issue you have mentioned and the error you attached clearly state that there is an issue with the Synaptics Touchpad drivers on the system. To resolve the issue, I suggest you uninstall the Synaptics Touchpad drivers completely from the system through Control Panel, Add/Remote programs (Win XP) or Programs and Features (Win Vista). After complete uninstallation, please restart the system. Download the latest drivers from the following weblink and then install the software. This will definitely resolve the issue.http://www.synaptics.com/support/driversHope this information helps.Regards,Vidya

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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Hi all. I am having a lot of problems with my touchpad mouse built in .I have sony vaio vpcea36fm i3 hdd 500 gb ram 4 ddr3. As far as i have searched there are no updates for the driver.This is my driver version 6.1.7600.16385. I have tried to uninstall and install with reboot but its still not working.I apprecite all the help

Answer:synaptics ps/2 touchpad

You don't elaborate what your problem is ? is it working at all or is acting strange ?
Have you checked the BIOS to see if it's disabled ?
Otherwise, you may just have a bad piece of hardware there, take it to a shop and have them open it up and check.

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Question: synaptics touchpad

how do I turn it off if its not installed? is it safe to disable the PS2 connection? *that's what the touchpad is connected through*

Answer:synaptics touchpad

What laptop do you have?

Most have a button that actually disables / turns off the touchpad for when you are typing.

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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Question: Synaptics TouchPad

Hello,

Recently my Synaptics TouchPad suddenly stopped working on my Compaq M2000 laptop; I fixed the problem by re-installing the Synaptics driver. When I restarted the computer, the TouchPad was working fine, but the keyboard was not working at all, so now I cannot type in my password to log onto the computer.

Is there any way to solve this problem without having to format the computer?
 

Answer:Synaptics TouchPad

dont format. use a different comp, download (savepe) its a recovery program. you can run chkdsk from there. it will load its own drivers. savepe is a live xp cd.
 

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I cannot enable my Synsptics TouchPad in my Toshiba A-135-S4537 laptop.  I have Win 7 Home Priemun 32 Bit OS. The touchpad worked fine before I disabled it but when I tried to enable it again it would not work.  The Device Manager says that the driver  is up to date.  I  uninstalled the driver and reinstalled it again to no avail.   The Device Manager says that the touchpad is installed and working fine but actually does not work.  Can anyone help me correct this problem?

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So I am at the end of my rope with my laptop's touchpad. I can not disable the tap-to-click option, and because of this I am CONSTANTLY clicking on things every time I type or do anything.

Also, the scroll does not work.

I have searched through all of the mouse options and there is not one single option anywhere for tapping or scrolling.

I have updated the driver. I have uninstalled the driver and tried installing an older version of the driver. I can't find anything that will give me these options, no matter which drivers I install.

I am using Windows XP, on a Dell Inspiron 6000. According to the hardware tab, I am using a Synaptics PS/2 Pointing Device.

Please, please, PLEASE help! Please!
 

Answer:Synaptics touchpad - PLEASE help!

I am not a fan of the touchpads on laptops. I have always disabled them and used a notebook mouse instead. While this may make for some difficulty while traveling, I don't inadvertantly select, click or move the cursor while keyboarding.
 

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Question: Synaptics Touchpad

Hey, can I uninstall the synaptics touchpad in my laptop, and reinstall it again? Synaptics is not running on start-up but it is activated in msconfig, and CCleaner. Is it safe to uninstall and reinstall it again? If I uninstall it, will my touchpad still operate?

Answer:Synaptics Touchpad

Hi, kyzersoze.

You'll be fine. On my Toshiba, I've done it at least a half dozen times for various reasons - none which are important here.

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Question: synaptics touchpad

I have two laptops where the touchpad works great but its driving me up the wall. I keep going to places I don't want to go. I need to turn off the touch feature for enter and cannot find it. Is it available yet for vista?
 

Answer:synaptics touchpad

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Question: Synaptics TouchPad

I have a Synaptics TouchPad v11.0.7 on my HP Pavilion dv6000. I prefer a higher sensitivity on the pad, so I change the pointer options. However, after I restart my computer, the preferences reset to default. I have tried uninstalling and reinstalling the driver but the same thing continues. This is getting very irritating. I have no other mouse drivers on my computer and I am at a loss for a solution. I would much appretiate any help.

Tony Williams
 

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my Compaq Presario 2195US notebook touchpad stopped working properly; the pointer moves and the buttons work, but the tap feature is gone. all looks okay in Control Pad/mouse; I checked pointer setting in BIOS and tried AUTO and BOTH. I downloaded and installed the latest driver, just in case, but no change.

help?
 

Answer:Synaptics touchpad help

The touchpad could be worn out
 

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I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

Answer:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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Hi, I have a Dell Inspiron B130, yes old I know. Long story short, let a friend borrow it who prefers a regular mouse, they installed it. Now I cant get my touchpad to work AT ALL. I have gone through Dell website and downloaded driver, nothing is working. Under my Control Panel-Mouse- under hardware all I have is "HID compliant mouse" I do have a tab that has the Synaptics symbol and the word buttons, no option to enable it anywhere. If anybody can help me it would be greatly appreciated!!
 

Answer:Synaptics Touchpad not working at all

it maybe one of the functions keys - on Toshiba and HP I know the function Key F9 or F11 with FN key
so you hold the FN key down (on toshiba a drop down menu appears at the top of the screen ) and then press f9 or f11 or any key that has a symbol that may look correct
that will toggle between enable and disable the touch pad
 

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I am running an Acer 1350 laptop with a Synaptics touchpad V5.4. Under 'Device settings' it refers to Version 7.2.0 from 15Nov 02.If I go to Acer site this the version Acer still offers for my machine. I am finding that my touchpad works fine for maybe 30 minutes from startup but then stops dragging the screen when I move my finger on the pad until I lift my finger.It then move a distance in proportion to how far I have move my finger. As anyone experienced this and found a reason/way of correcting??
 

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My Touchpad is not workingMy Touchpad is a PS/2 Port Synaptics TouchPad.Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS.My Laptop Model is HP Probook 4540sI try to upgrade the drive, I also tried every possible troubleshoot but my touchpad still refuses to work. Operating System is detecting it in Device Manager. I have posted this problem before, but I got no response from anyone.

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Dear Team, I have recently upgraded the drivers for Synaptics touchpad on my HP laptop (HP Pavilion G4-2049Tx).Everytime I reboot my machine, or "Log On" Synaptics touchpad gestures doesn't seem to work ever since the drivers upgrade. In order that the gestures start working; I have to manually launch any Synaptics related process after log on.To my surprise; Synaptics is already a part of StartUp processes in my Windows OS still it doesn't get triggered at the time of boot. On the top of that; as always I have been facing overheating issues at the time of charging my laptop since quite a long.It becomes impossible to rest the "laptop" on ones "lap" while its getting charged. Kindly help me solve these issues. Thanks in advance!Cheers,Ameya

Answer:Issue with Synaptics touchpad

Hello Ameya,  can can you do a bios update and bios default on the unit and check once  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Hello,
My problem is that after switching off the touchpad mouse some time ago, now I cannot switsh it on. Usually I use a normal mouse, as it is more convienient. But when I am out of home I surely would like to use the touchpad one.
When I try to habilitate it in the contral panel, it works for several seconds only. I tryed it with and without the normal mouse - no differrence.
My computor is Acer Aspire 5610, Windows XP. Never had viruses.
I have tried to download a new driver from the link I have found in this post:
http://www.aqua-soft.org/board/showthread.php?t=43310
and put it on the existing one - no result.
Maybe I should delete the old version driver and then put the new one?
In advance thank everyone for help.
Irina
 

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my synaptics touchpad has a mind of its own
Hello this is my first posting to your Windows seven forum. I am writing to you today because over the past two to three weeks my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad, scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc. I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem. I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy. I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft a... Read more

Answer:my synaptics touchpad has a mind of its own

Hello Lionpride. Welcome to the Forum.

Try this:
In the Taskbar near the clock you will see the icon for "Synaptics Pointing Device". Right click on that and uncheck: "Tap to Click".

See if that helps.

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I recently purchased a laptop. If i use the touchpad for a while or in certain places (the common room of my college sometimes) the touchpad begins acting wierd. When i drap the pointer along and lif my finger up, sometimes it moves back to it original position or somewhere near, s its difficult to select things.
Any help or ideas apreciated

Thanks,
Metaphoric
 

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I reverted to V18 of the Synaptics driver as suggested. However, the scroll bar does not work.

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OK here is the problem,
I was using the touch-pad as always and it was working just fine all morning
than I put my system in standby when i returned my touch-pad was not responding. When I checked the driver properties under device status it read:
device could not start (code 10).
I rolled the driver back and nothing then I tried to uninstall/reinstall the driver from a download I got from the gateway website still nothing finally I tried a simple system restore (not a complete restore w/disk just restored back to sometime yesterday) still nothing even though it was working fine in the time frame i had restored back too.

if Anyone has any ideas let me know, I would greatly appreciate the help.
 

Answer:synaptics touchpad not responding

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 My Ideapad Z580 is a month out of warranty and the Synaptics touchpad keys suddenly stopped working todayabout 24 hours after I applied a raft of Windows 8.1 updates. I subsequently did a system restore back to just after the updates were applied and this has given me back use of the left and right touchpad buttons but I also seem to have lost the configuring app, the icon for which used to be in with a load of other hidden icons in the system tray. How can I retrieve it please because, although the touchpad now works again, it is pretty well unusable and I'm having to rely on my trusty old wire less mouse?

Answer:Cannot configure Synaptics touchpad

Forget what I asked in my earlier post. It seems that, if I uninstall the touchpad, then, after a reboot, it is automatically reinstalled but the Synaptics Pointing Device icon subsequently take a long time to reappear in the system tray, allowing me to change settings again. I can't say the touchpad is a joy to use (it never has been) but it is usable even if it does seem to be playing silly buggers now and again, ie the the cursor occasionally picks up fields it passes over and drags them round the screen.

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Hello! My laptop has an issue about its mousepad. It was working fine last year before I double-tapped the upper left part of my mousepad (to disable it for a bit). I forgot to enable it again, and I turned my laptop off. Until then, it does not work anymore. I tried to follow the instructions that I read from different forums, but nothing happened. I already uninstalled it, then reinstall it again, but it is still not working. Can anyone help me? My laptop is a Pavilion g4-2220tx, bought it last March 5, 2013. I'll send some details of my driver. Anyway, the driver Synaptics PS/2 Touchpad is not found unless I turn 'Show hidden drivers' on to make the driver appear. Thank you to anyone who's willing to help me!  

Answer:Synaptics PS/2 Touchpad Code 24

Hi, Try the following. First of all,download the Chipset driver on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59647.exe When done, open Device Manager, right click the Synaptics device and select Uninstall. When this has completed, open your Downloads folder, right click the chipset installaer and select 'Run as Administrator' to start the installation. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61882.exe When this installation has completed, restart the notebook again. Regards, DP-K

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Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

Answer:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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My mouse pointer was getting locked & would start functioning when any key was pressed on key board. Further pointer was automatically selecting last file in a folder. I updated touchpad driver (windows 10), but problem persisted. Now I uninstalled synaptic software related to touchpad. How to re-installed the same. On Lenovo support site only drivers update is available.


























mouse.jpg ?80 KB

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So i have a t61p and every so often it freezes and when i restart it a dialouge box pops up saying "Synaptics Touchpad Enhancements have stopped working close program" How did this happen????

Answer:Synaptics Touchpad Enhancements?

I am not sure why this happens, it may be a bad driver installation from what I have been reading online this happens a lot after people install new updates. The quick "solve it now" solution would be to navigate to the synaptics folder on your computer (C:\Program Files\Synaptics\SynTP) find SynTPEnh.exe run this program and you should have your scroll function and everything back. If it keeps ending the program on you after you have tried this maybe try finding an older version of the driver to instal, or put a shortcut link to the fore mentioned program on your desktop for easy access.

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i have iball wonder (which has both touchpad & keyboard), i want my touchpad to perform different functions with fingers.
so can i use this synaptics for this touchpad to perfom different functions or else suggest me some software names which can do multiple functions by gathering finger movements on touchpad.

plse suggest some software names to configure touchpad
 

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Hello in here, anyone have ideas for fixing the synaptics pointer touchpad?  Mine stopped responding, tried the Fn F8 keys no luck, uninstalled reinstalled drivers no luck.  Any more ideas are appreciated, hopefully will not have to send in machine.

Answer:Synaptics touchpad Y510

Try some Linux bootable LiveCD (like PartedMagic) and see whether touchpad works there.If it doesn't then it's a hardware case and you'll have to send it to repair.





//help will save the world

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Hello Lenove costume support: I am having the same issue as the link discribed. https://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Keyboard-and-touchpad-don-t-work-at-the-same... Evern it gave out the solution, but I really can not find where the synaptics settings is .. I thought will be here, but I still can not fine the palm check    

Answer:Touchpad 's synaptics settings

 I am having the same issue as the link discribed. https://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Keyboard-and-touchpad-don-t-work-at-the-same... Evern it gave out the solution, but I really can not find where the synaptics settings is .. I thought will be here, but I still can not fine the palm check    

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So I've upgraded to windows 7 64-bit and now I'm having trouble even installing a Synaptics driver. No matter what version I use (I've been all over the internet, including Gateway's site) the install always fails, most often with this screen.

I know this is a tough one, but I'd appreciate your help.

Answer:More Synaptics Touchpad Woes

Have you tried loading it in Vista Compatibility mode?

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I have a T61 with vista SP2 .I have a Synaptics touchpad with the latest drivers as installed by updates(15.0.18.0)I believe that Synaptics has released Multi touch and gesture sute with the newer drivers , but I cant see such options.Multi touch works on my touchpad as I have downloaded and am using the Synaptics Scrybe software ( three finger gesture is used to initiate the software)So can anyone tell me where is the problem? Why I cant get Multi tiuch?













Solved!

Go to Solution.

Answer:Synaptics Touchpad query?

I believe the option is only available for the newer Thinkpads with the new touchpad. Even if it might be technically possible it seems like Synaptics didn't include that option in the software for the older touchpads. -gan

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After upgrading to Windows 10 from Windows 7 the Synaptics PS/2 touchpad no longer has scolling ability. I have tried vertical and horizontal, as well as 1 and 2 finger. The touch pad is enabled and scolling is enabled. The current driver is 19.0.12.98 which was updated by windows update. I have downloaded and installed 19.0.19.1 from the Synaptics website and it didn't work. I have tried the Windows 8 driver from Synaptics as well and had no luck (failed to install even in compatibility mode). The original Compaq Windows 7 driver wouldn't work either. Unable to find any solution by searching or reading the forums. Any help is appreciated.

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Does anybody have a tip where I can find free Synaptics Touchpad Drive downloads. I have 7.0 and overnight it froze on me.

I have only recently bought my laptop and it came with Vista which I have been hating and now this latest problem occured.

Thanks.

Answer:Synaptics Touchpad drive

Hi Zsofia,

Uninstall the driver and then go to windows update. It will detect your touchpad and install the correct driver software. You should be able to use your touchpad even without the synaptics driver as Vista has native drivers for your touchpad.

Good Luck!
Snarks

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Starter, 32 bit
Processor: Intel(R) Atom(TM) CPU N450 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 139212 MB, Free - 113661 MB;
Motherboard: Acer, JE02_PT
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled

Hi
I just did a system restore to "factory settings". Now, my touchpad is erratic and too sensitive. When I go to the Control Panel and click on "Mouse" (as all the advice suggests), I cannot find anything pertaining to the touchpad. I don't know if I need a driver or what. Any help would be greatly appreciated - preferrably before I throw this thing across the room!
Thanks,
Kem
 

Answer:synaptics touchpad sensitivity

yes you prolly need the synaptics manager driver? What brand PC do u have? if its a dell or HP please post your Dell 7-character Service Tag or your HP Product Number so we can better assist you
 

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Hello, this is a strange problem I am having...
I used to have xp on my amilo laptop, with synaptics driver 7.10.10, May 2004 driver. The nice thing about this was that the touchpad was disabled when an external mouse was plugged in, just by ticking the proper box in the driver setting panel (disable touchpad when external ... ). Easy and working fine: also, the touchpad was reenabled automatically removing the external mouse.
Now I switched to win7, and I lost this capability. Fujitsu site does not have an updated driver, and recommends to use the manufacturer drivers. Fine, but...
1) the latest version for Win 7/Vista 32 bit is 14.0.3.C, it works OK but there is no trace of that box (disable touchpad when external...): you can only disable the touchpad, and reenable manually.
2) in desperation, I took the old driver used in xp, run the setup in compatibility mode, and it installed (barring the usual complaints about incompatibility); again, it works fine, but no trace of that capability.

Is something in win7 preventing this feature from working? Or is some mix of amilo hardware and win7 causing the problem?
Thanks for any suggestion
Roberto, Milan, Italy
 

Answer:Touchpad synaptics problem

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I previously included this problem in another thread but I thought I'd sorted it. I can't get on with Touchpads so I wanted to disable it. Couldn't do it in Device Mnr (disable is greyed out) and deleting the driver just leads to it re-installing at every start-up. I found I can disable it under Control Panel - Mouse - Other pointing Devices. A few days later it's not only back (although still shows as disabled) and every time I restart I get a little box marked Synaptics asking to Run the exe file!
I just can't get rid of it. It can be diabled via fn+F5 - but I always forget. Had the same problem on my Acer so I lifted the keyboard and pulled the ribbon cable out. But I can't do that on the Samsung because the keyboard is under the casing top and the keys poke through holes. I don't fancy splitting the case.
Any ideas?

Answer:Synaptics Touchpad Returns - again!

Do you have CCleaner?
if so look in Tools - Start up - there may be a program there you can disable to stop the pad from working. (SunthTP.exe or something similar)

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Hi all,

I tried to install a wireless mouse for my laptop, which I could't get to work(!). No problem, except that when I returned to using my normal Synaptics Touchpad it had lost it's Virtual Scrolling capability. Also, its touch-sensitive areas no longer work.

Furthermore, Synaptics Touchpad seems to have (semi-)disappeared from my computer ("semi" in the sense that the touchpad itself still performs basic functions like moving and highlighting.)

Also, I can no longer find Synaptics in my tray.

I can't find the Touchpad anywhere in Control Panel to get at the settings.

IIRC, there used to be a Synaptics properties window somewhere that allowed you adjust all this stuff - again, I can't seem to find this anywhere.

(My computer: Dell Inspiron 5100, Windows XP, no other problems with computer.)

Many thanks for any help you can offer.
 

Answer:Synaptics Touchpad Problem

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I currently have the synaptics driver from lenovo which is version 13.2.7.3 and Synaptics site has a newer version with more touchpad features. When i tried installing the newer driver i lost the pinch zoom/unzoom features that my lenovo had with the old driver even though the feature was enabled in the newer driver. Is there a way to fix it?





Laptop(Lenovo Y550 4186)-processor: Core 2 Duo 2.53GHz, System Memory: 4 GB, Graphics Controller: NVIDIA GT240M, HardDrive: 320GB, Optical Storage: DVD-RW Combo drive

Answer:Synaptics touchpad drivers

un-install both drivers, install drivers from synaptics and try. if it doesn't work, go back to use lenovo drivers instead.

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I upgraded to Windows 10, and after the first update the touchpad stopped working.  I called Microsoft for help, the technicians were very patient and helpful, infact I learned a lot watching them shadow my laptop.  I spent a total of 12 hours on the phone talking with different technicians who ended up escalating the matter as they couldn't fix the problem. They even scheduled an appointment for me to bring my laptop to a Microsoft store at the mall to be fixed, which I now can cancel thanks to this site.   I followed the instructions that were posted here, holding the power button down for 10 seconds powering down my laptop, then I removed the battery and power cord, waited about a minute, then put the battery and cord back in, pressed the power button  turning my laptop back on and  the TOUCHPAD NOW WORKS!!!  Microsoft technicians reinstalled Windows 10 three times, checking  everything there was to check, installing and uninstalling the Synaptics touchpad driver and nothing worked so they would keep escalating the case, no one at Microsoft knew of this simple and easy fix.   Just try it and you'll see..... it worked for me, I hope it will work for you!  Thank you to the person who posted these instructions!

Answer:Synaptics Touchpad easy fix!

Hi!, @Bermy1: Welcome to HP Forum !.  HP not have driver's for Windows 10. Only have drivers for Windows 8-64bits and Windows 7-64bits ... http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dm4-Entertainment-Notebook-PC-series/508... However, see ... http://support.hp.com/us-en/document/c04648748 IMHO, considere return to previous version. 

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My laptop was working oerfectly and then all of a sudden my touchpad began beeping out of control whenever i touched it.
the mouse will not move, tons of programs open up and then the cpu shuts off, also the keybord becomes disabled. at boot i hear a loud beep and sometimes get a mouse error and keyboard error. i've uninstalled the touchpad and re-installed but it did not work. had to disable touchpad and use external mouse, works fine this way. is there something i can do?

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Is there a real fix for the Touchpad? I went through an hour with HP support, who told me I had viruses and sent me to a fee-based support. I cleared my system myself and re-installed the driver, no luck. Finally just disabled the Touchpad and used a wired mouse. Issue solved. 

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Hello Everyone, I do not usually use forums and other kinds of helps, but guys, this is hilarious.Or... it would be hilarious if happened to another person, yeah. basic data --Probook 455 G2Windows 8.1 64-bit(McAfee IS) So, my Synaptics touchpad started behaving in an odd way yesterday.That is: it works fine at startup, but the tapping surface stops reacting after a few seconds - sometimes after a few minutes. What remains is even more strange: the two buttons remain operational, and the bottom approx. 10% of the surface reacts to right and left movements, while the upper 90% zooms in and out whatever is on the screen... WHOA? And sometimes it goes back working for no obvious reasons. Before stopping again.Next: If I close the lid and open after a few sec, the wake-up process starts and the touchpad works fine until... go to 10.And it is not over: the tapping surface works fine IF I KEEP ONE OR BOTH BUTTONS PRESSED. ?? :-) naturally this is not a "solution" as all side effects of a pressed mouse button occur. But the pointer moves, yeah. Umm. [UPDATE: this later phenomenon was a seemingly software-related sticky Ctrl issue that stopped occurring] What I did this far:1. Driver check: driver uninstall -> reboot -> reinstall (no newer version offered, so the same) -> reboot -> no effect, same symptoms;2. Windows System Restore to a mere 5 days earlier stage: everything worked fine! but then McAfee vulnerability scanner reinstalled all the Windows ... Read more

Answer:HP 455 G2 synaptics touchpad is a mess now

So bad noone is able to answer this question. :-(Update:- touchpad always starts ok when ProBook is switched on, but halts after an indeterminable (that is always changing) time;- I am unable to determine the trigger - I do not know what (later starting background process and/or clash of processes??) causes this behaviour;- when operable it is like trying to drive a waterbed in the Monaco Grand Prix - lags and slides;- when stops the bottom 10% of the touchpad reflects to left/right impulses and the buttons work well;- quite often is starts again if I move a plug-in mouse and switch back to touchpad after a minute or so - but NOT always;- had a "sticky Ctrl" issue earlier (had loads of fun...)- this is NOT the same;- if the touchpad is stuck with no signs of life I switch off Synaptics processes from Task Manager - I gain a very strange touchpad without the extras of Synaptics and Shaking Like Hell. WOA? but it works for people with lots of patience.I think this is a challenging issue, so dear Hardcore Hardware Magicians - HELP ME!Cheers!

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Unable to use multitouch settings , not sure when this happened but it used to work fine and was able to scroll , 4 finger tap , 3 finger touch ect with my touchpad.Now the touchpad isn't reconised, instead ps/2 mouse pointer appears in the advanced settings under mouse and touchpad. I have tried updating software  driver and selecting synaptics drivers instead, but this also doesn't work. I get an error message saying 'This operation requires an interactive window station.' I have downloaded the latest synaptics driver from their site (Windows 10 PS/2 & SMBus Devices v19.0.19.1) still same error message. Thanks in advance, and if anyone can help with a maybe related problem , my keyboard will sometimes not function; correctly problem started not long ago either, maybe the same;  when pressing the letters 't', y, 5 ,6' this types instead 't5,y6, t5 ,y6' amongst other keys (makes typing very difficult haha)     

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Hello Guys,  Just a quick question, I have read that the older touchpad (I don't remember the name) had a lot of issues and the new IdeaPad start to came with the new touchpad "Synaptics", Just  i wanted to know if the laptop that I bought  2 weeks ago came with the new one or not. Can somebody help me with that? Is the touchpad problem resolved with the "new" versions?             Thanks! Mariano

Answer:Touchpad Synaptics or the older one? =/

Maybe  you might like to post which IdeaPad you purchased in order that members have a chance of answering your question?  It might also be an idea to post the production date which should, if I am right, be on the box.

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Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

Answer:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

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Hi Guys, My touch pad isn't working on my aspire E1-572P laptop. Windows 8.1 64. I have deleted and re-installed the driver several times, still won't work, although the icon lights up when I press right or left button but nothing on the touch pad

Answer:Synaptics touchpad problems

The Synaptics touch pad gestures are not working on my Aspire E1-572P, although I have tried loading updated drivers from both Acer and Synaptics. The problem may have started since I had a touch screen replacement done by Acer about 2 months ago. The touch pad works fine as a mouse pointer. I had an on line chat with an acer tech. but he suggested doing a factory reset, which I thought was a bit extreme so I thought I might try here first. Would be grateful for any help. Thanks

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We downloaded windows updates manually last week and now every time we restart the computer we have an error message with the synaptics touchpad. In response, we downloaded new drivers for the touchpad, but t didn't help. Also, I tried to go into mouse settings under the control pannel and we are having a "shell32.dll Control_RunDLL "C:\WINDOWS\System32\main.cpl",Mouse" error. I need a solution to this problem. The next time I restart I will post the error message. Please, help this person in need of help!

{Please!}

*The touchpd and mouse both still work, however.

Answer:Error with Synaptics Touchpad!!! =(

Error Signature:
AppName: syntpenh.exe AppVer: 7.8.10.0 ModName: syntpenh.exe
ModVer: 7.8.10.0 Offset: 00010844

Anyway... there are the details. THX.

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i am currently having touchpad and mouse problems.i used my wireless mouse once and my trachpad stopped working compltetely.i have seen that this is a common problem but ive tried everything and nothing works. a hard reset worked once to get my mouse pad working again without the wirelss mouse but when i needed to click it was doing nothing. i have tried another hard reset but the mouse pad still didnt work. the mouse only appears when i plug in the wireless mouse in. when i go into settings there is not synaptics, so i downloaded synaptics for my laptop and it said "could not find OS specific program." so i unistalled the previous version, downloaded the version for my laptop but still said the same thing even though it was the version for my laptop.Any idea's????

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Hi Guys, My touch pad isn't working on my aspire E1-572P laptop. Windows 8.1 64. I have deleted and re-installed the driver several times, still won't work, although the icon lights up when I press right or left button but nothing on the touch pad

Answer:Synaptics touchpad problems

The Synaptics touch pad gestures are not working on my Aspire E1-572P, although I have tried loading updated drivers from both Acer and Synaptics. The problem may have started since I had a touch screen replacement done by Acer about 2 months ago. The touch pad works fine as a mouse pointer. I had an on line chat with an acer tech. but he suggested doing a factory reset, which I thought was a bit extreme so I thought I might try here first. Would be grateful for any help. Thanks

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It seems like the Windows 8.1 will NOT remember my choice of disabling the Synaptics touchpad.Everytime after a restart, the touchpad is activated by default.In previous version of Windows (e.g. Win7), my touchpad is always disabled even after a restart.This is very annoying and I can't update the stock driver from Synaptics as it doesn't recognize the touchpad on Y50.Lenovo, please release a bug fix!

Answer:Synaptics touchpad issue on Y50

I also have this issue.. is there any work around yet??

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My HP notebook was Windows 10 and was downgraded to Windows 7.   My touchpad is too touchy and I continuously find that it moves around the screen while i am typing.  I thought that I would just disable it.  It shows up on the hardware as a mouse PS2 and it does not have a disable button.  I just deleted the install file but it constantly re-loads on a re-boot.  I love my HP notebook, but the touchpad is driving me crazy, please help me.  

Answer:i have a synaptics touchpad under Windows 7.

Hi: Use the W10 touchpad driver from your notebook's support page. It also has the drivers for W8.1 and W7. That would be the only suggestion I can offer.

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For some reason, the Synaptics Touchpad control panel's settings do not save in Windows 10.

Answer:Synaptics Touchpad vs. Windows 10

Please try the following steps to resolve the issue.1. Click the Start orb, type msconfig in the Start Search box and hit Enter. If you are prompted for an administrator password or confirmation, type your password or click Continue.2. Within the System Configuration dialogue box, click the Startup tab.3. Look for any entries named KHALMNPR or similar, and uncheck the box next to them (there may only be one).4. Click OK and restart your computer.

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Hello,

I just got an Acer Windows 8 PC, and none of the touchpad gestures seem to be working. I have tried using several recommended third-party tools and all of them said that I didn't have the correct drivers, even after I installed all of them.

I have gone to mouse --> Synaptics --> Settings, and the only options there are to enable/disable the buttons.

Is there any way to enable multi-touch?

Thanks,
Sora

Answer:Synaptics Touchpad Settings

Did you go to the Acer site and download the latest drivers for the touchpad? I have an Acer that came with Windows 7, upgraded it to 8 and downloaded the touchpad drivers from the Acer site. I now have the touchpad gestures. And it really really makes a huge difference!

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I just upgraded to Windows 10 and have discovered a problem that I can't seem to fix. When I Right-click on my Touchpad, nothing happens. This was very useful when I need to fix a word spelling & get options for the misspelled word.

I have an HP Pavilion using Synaptics Touchpad.

Any ideas ???

Answer:Right Click does't work on Touchpad (Synaptics)

Hi, do you mean the touch pad button (I presume you have one) or the double tap right click option?
And can you confirm the obvious, that rt click with a mouse works?

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There have been many answers to this question before, but none of them works for me.  (Maybe the Anniversary Update for W10 messed that up as well as everything else.)  I can disable the touchpad through Control Panel, but it is enabled the next time I reboot.  I have edited the registry to change that behavior, but it doesn't make any difference.  I looked at the latest drivers from Synaptics, but those installed on my computer are newer (than those on the Synaptics website - odd).  The touchpad is a complete and total poc.  I have a wireless mouse attached, and with the touchpad enabled and the computer closed (I have an external monitor) the cursor dances a wild fandango across my screen, opening applications, selecting text, and so on.  Not acceptable. What I would really like to do is "disable touchpad when a mouse is connected" but that option apparently disappeared with W7.  Can anyone give me a recommendation for how to solve this problem? Thanks.John

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Hi
I have an Acer Laptop with a Synaptice TouchPad. It works fine, but I have noticed that the bottom 20% of the TouchPad (all of the way across the bottom) is inactive. This reduces the size of the usaable area substantially. The mouse click buttons are below the TouchPad area that I am speaking about. I can't see anything in the TrackPad properties to set the active area. Is there a way to resolve this or is it just a feature!
Thanks

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hello guys I am trying to change settings for the synaptics touchpad driver, and I when I go to my mouse settings and click device settings and settings after this all it does is give me an overview and information about it and I can't change anything and this is frustrating me because I want to set my touchpad to where I am comfortable using it any information on what I can do is helpful thank you very much

Answer:Need help with Synaptics touchpad driver version 16

Hi there ... Download the Driver from the Lenovo website and Re-install it ... That should Restore your Settings ...

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I have a Lenovo Ideapad Y510P with Windows 8.1. For months or longer, I have been having an issue with the touchpad software. After days of use it will stop responding to advanced commands like two finger scrolling unless I restart the computer. If I try to access the icon in the right corner on the taskbar, the application will not open. It cannot be right clicked. If I try too much the taskbar freezes. I tried to access Mouse in control pad - no response, I couldn't access it. I tried to look for updates for the driver and it would always say it is totally updated or when I manually download one it would say that it is already installed or something.

So today I decided I would fix this problem. I uninstalled the application, and removed the driver in the Drivers section in control panel. I downloaded the program again from the Synaptics site for my computer and tried to install.

The message: "A previous version of the Synaptics TouchPad Driver is installed. If you continue installation, the driver may not install properly. To avoid this problem, press 'No' to exit setup...

I never pressed no the multiple times I tried to install and install would always fail after about 15 seconds. I then looked for traces of Synaptics on my computer in Program Files and Driver folder. Deleted all Synaptics folders and emptied recycling bin.

Problem still persists. Need help. I rebooted my computer a couple times along the way, but not after I deleted those folder... Read more

Answer:Cannot Re-install Synaptics TouchPad Driver

It could be a physically bad touchpad...

Does the installer have an option for "clean install"?
 

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I have v18.x.x.x and it allows me to disable the touchpad when a mouse dongle is plugged in. But, if you look on HP or Synaptics, the v17 is the download as of 1/16/16. Where can we get the "REAL" drivers from? The synaptics site is very vague about what is in the zip file. They have a new CEO - maybe he will help get things worked out. Meanwhile, I'm looking for the v18 drivers and see that you have v19? Where are these drivers available?

Answer:Synaptics Touchpad Freezes after Lid Close

Hello gocoats1,

Your post/thread has been moved to the following forum for better exposure: Notebook Video, Display and Touch

You can find your post/thread again by using the following URL: http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Synaptics-Touchpad-Freezes-after-Lid-C...

If you have any questions please feel free to send me a private message.

Thank you and have a great day!

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I recently upgraded from a Probook 4540s to a newer 450G3 with both running Win7 Pro 64bit.  I'm struggling with the new 450G3 and feel it's a driver issue rather than a touchpad issue, although I could be mistaken.I've searched HP and Synaptics websites for assistance with no success. Maybe someone here can assist. Here are the issues I'm experiencing on a continual basis.*Touchpad "accuracy" seems really poor-missed taps on pad and left click button-cursor jumps about screen-cursor doesnt always move with finger swipe-sometimes right click menu pops up when swiping with finger, absolutely not hitting right click button*Cursor scroll image freezes on screen (most annoying thing)-When two finger scrolling, the cursor image will freeze a phantom image onto the screen. It only happens on scrolling function with the scrolling cursor image.  When images freeze on screen I still have functionality of the cursor.  It's just that I have these cursor scroll box images overlaying whatever I'm doing which gets annoying.  When you hover over the frozen image it shows the circular busy cursor image.  Sometimes there will be 3 or more frozen images on screen which overlay almost any program you open. I can clear them by ending the SynTPEnh.exe process in task manager which starts itself back up immediately. I really like the two finger scrolling and would hate to have to resort to other methods.I'm currently running the latest Synaptics driver 19.0.19.43 and have ... Read more

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My synaptics touchpad wont work i have uninstalled and done everything in the control panel but i dont know what to do.

please help me.

how do i get it to work???????

Answer:My synaptics touchpad wont work

Hi

First of all it would be really useful to know something more about the notebook model, installed windows OS, etc?

Did you try to enable the touchpad using Fn + F9?

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My old Dell Laptop Inspiron N5110 has ALPS touchpad and my experience was so poor that I'll never buy another laptop having ALPS touchpad EVER. Synaptics touchpad seems reasonable at most times. Except touchpad, Dell laptop served me well in past 4 years.
So I'm interested in buying new dell inspiron 5558 (Dell 5000 Series) with i5 (5200u), 1 TB HDD and 8 GB RAM.
I just wanted to make sure that do all Inspiron 5558 laptops have Synaptics touchpads? (precision touchpad or not, it doesn't matter to me much, though it'll be real nice to have.)
I tried searching dell community forums but couldn't find answer to my this question.

Answer:Do All Inspiron 5558 have Synaptics Touchpad ?

this is so good touchpad
and its had a multi touch
but he has a one cons
in bios is fast and non windows 7 os  when you doubletap the pad then swipe to edge its moving

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Hi I have a windows8 z580 I purchased in December 2012. The touchpad has never been great on it but recently it semed to be getting worse and worse so I looked at a few of theposts here and attempted to check out the synaptics driver setting... So if I go to the control panel -> Mouse -> device settings tab -> select synaptics clickpad v8.1 -> click settings... Then I get a windows error "Windows Shell Common DLL has stopped working"!!  So I downloaded the current synaptics driver from the lenovo product support matrix and installed it... No change at all still crashes windows DLL.... What can I do to fix this? Thanks UPDATE: Have run driver verifier on the two synaptics drivers (smb & synpt) with no badness reported...

Answer:Z580 Synaptics touchpad app keeps crashing

Folks, is there no solution to this? Has nobody else out ther got a correctly working windows 8 z580 touchpad?!?! If so what version of the driver are you running even? The most recent one from the lenovo website? Or an older one? Or one from synaptics? I did search thte forums on this before posting, but nearly every single z580 trackpad issue I found was solved by adjusting the synaptics settings... my problem is that this very settings application is what is causing the problem! I.E. A serious error BEFORE the settings application even launches!! Thanks P.S. I have ahad another mouse device (wireless mouse) plugged into the laptop. As I mentioned in my intial post update, I ran driver-verifier and there seemed to be no issue with driver interactions as far as I could tell. The wireless mouse also just seems to be using a standard Microsoft driver, so even less likely to be causing the problems I would have thought...is that correct? I've thought about uninstalling the synaptics driver and doing a clean reinstall, but to be able to do that I'd have to have the wireless mouse plugged in anyway, so any conflict that hasn't been discovered most likely wouldnt be resolved...

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Tengo una Toshiba Satellite A210-11T (PSAEGE). Cansado de Windows Vista instal? desde cero Windows 7 y qued? maravillado. Tuve algunos peque?os problemas de drivers/compatibilidad que pude solucionar, pero hay dos que aun no logro encontrarles la soluci?n.

El primero es el Synaptics TouchPad (mouse de la laptop) que no me funciona. Al no encontrar drivers para windows 7 de este modelo de Toshiba baj? para Windows Vista pero no tuve suerte, tampoco bajando de la p?gina de Synaptics.

Lo otro es que no me funciona la tecla de FN del teclado. Bah, la tecla me funciona porque se prende una lucecita, pero no hace nada al combinarla con las funciones de arriba (por ejemplo silenciar, aumentar o disminuir brillo, etc.)

Agradecer?a si alguien pudiera orientarme a solucionar estos dos inconvenientes.

Answer:Drivers de Synaptics TouchPad en Windows 7

Since I am fluent in Spanish went to the Google Translate page, this may be helpful:






Quote:
I have a Toshiba Satellite A210-11T (PSAEGE). Tired of Windows Vista installed from scratch Windows 7 and I was amazed. I had some small problems of drivers / support that could solve, but two of them still can not get the solution.

The first is the Synaptics TouchPad (mouse on the laptop) that does not work. With no drivers for Windows 7 went down this Toshiba model for Windows Vista but no luck, not down from the Synaptics website.

The other thing is that it does not work the FN key on the keyboard. Bah, the key work for me because a light comes on, but does nothing when combined with the above functions (eg mute, increase or decrease brightness, etc.).

I will appreciate if someone could guide me to solve these two problems.


I'll have a look.

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My tapping feature goes off when I don't want it to, and I can't shut it off because updating my synaptics pointing device driver caused me to lose settings for this feature.

Answer:Toshiba Synaptics touchpad settings

You can try rolling back the driver to the previous, working, version."I've always been mad, I know I've been mad, like the most of us..."

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Yesterday I installed vista on my laptop which previous ran XP.
In XP I had an icon in my tool bar, as well as an icon in the control panel where I could disable my touchpad.However since moving Vista, it no longer shows up, so I cant turn the damn thing off. Ive been into system devices, and all that shows up is the mouse, it doesnt even recognise I have a touchpad device, nor does it show up in the bios before loading windows, so I cant disable it. anywhere.
How can I turn this damn thing off? I hate it. Ive tried downloading the drivers for it to see if that brings it up, but after installing them there was no change.
Any ideas?

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My NB200 is great except for the performance of the ALPS touchpad, slow and sometimes no response to movement or tap to click.

All my other (non-Toshiba)laptops have Synaptics touchpads and they perform well. The Toshiba driver downloads page shows Synaptics drivers listed for NBxxx series.

So my question is;
does anyone know if specific models in the NBxxx series use Synaptics touchpads?

Ken

Answer:Does any NBxxx model use a Synaptics touchpad?

Hi

To be honest I don?t understand your problem... I have checked the Toshiba driver download page for NB200 and there you can download the Alps Electric and Synaptics touchpad driver. That means you have to install both drivers!!!

So I think reinstalling the drivers should work for you. :)

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The touchpad on my HP G62 laptop was less responsive than normal. I tried changing the properties with no improvement. So I went to HP help and noticed that there was a driver update for this device. So I ran the update. Then the touchpad barely worked at all and a notice box said the driver was incompatible with current system. The advice on the web included more than one remark advising to not bother with the Synaptics website as it is unreliable. I did it anyway. Synaptics recognised I had a legal copy of Windows 7 Home and I downloaded the suggested driver. Which actually was a new version entirely. Now the pad is back to life just like old times. The HP update was outdated. Every time I have used any HP updates I run into problems. I suggest HP users forget all about the "Support Assistant" and seek more credible update sources. Thnx, gnuguy.

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I'm on my third Y2P and it's mostly problem free except my Synaptics driver keeps crashing forcing me to reinstall it over and over.  Over the last month, it has happened at least 5 or 6 times.   I get this message - "Unable to connect to the Synaptics Pointing Device Driver; do you want to uninstall the driver now?" followed by a yes or no option.   If I chose no, the trackpad still works but it loses all its gesture capabilities and cursor movement becomes extremely slow, so slow that I have to reinstall the driver to make it functional again.  Anyone know why it keeps crashing?  I'm using the most updated driver every time but it eventually crashes unexpectedly.  













Solved!

Go to Solution.

Answer:Synaptics touchpad constantly crashing

Have you also tried the latest driver from Synaptics website?Also try a factory reset, if it still keeps crashing. It shouldn't be happening. I also use the latest driver. Restore Windows to factory state using built-in recovery methods.

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Hi guys,

i've a problem with my touch pad. my notebook is Satellite L50-A-1D6.
Often the touch stop work when i use multi touch gestures, and few second later it starts working again.

But sometimes it stop works and i've to restar the pc.
I thinks it's a driver problem, but i reinstalled driver, i hard reset my pc but nothing.
If use the pc without synaptics drivers it's all ok but i can't use multitouch gestures.

Do you have any ideas?

Sorry for my english

thanks you bye

Answer:Satellite L50-A-1D6: Synaptics touchpad does not work often

I'd be interested in a fix too...
I have a Satellite L855-149, and sometimes when I use multitouch gestures the touchpad doesn't work. I can still click with the buttons though.

It's quite annoying, it can take around 30 seconds before I can use it again.

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Hello,

I'm havin some issues with my synaptics touchpad. FIrst of all i think that overall precision is not very good.
Most of the time getting to a specific point is not easy and i need to make adjustments that are not needed.
One thing that MIGHT cause imprecision is the fact that the 2 click buttons are part of the touchpad and when u use them u might move the pointer a bit. Is there a way to exclude the buttons from the touchpad sliding and draggin etc.?

A weird aspect is that i got pointer speed (hope its the proper translation) at high value and it actually moves fast but when im dragging or moving objects in games or in graphics programs it gets slow...any idea on how to fix this?

Previously i had an old Tecra from 2010 but even though the touchpad was small i had no problems at all with precision and accuracy. Maybe fancy settings make things worse :P

Answer:Synaptics touchpad settings on Satellite L50-B

What to say about all this. For well working touchpad is important to have installed right driver. After driver installation hardware will be recognized properly.
Functionality is controlled with different options. There are standard Windows options and also additional options offered as small application designed by touchpad driver manufacturer.

All offered options allow notebook user to make best own touchpad configuration. Touchpad functionality is tested, so it should be OK.
All you can do is optimize touchpad functionality using offered options. Not more than that and as far as I know there are no some special “tricks” to change something.

How touchpad works n some third part applications like games is not east to test so check if certain game has some additional option where you can change mouse sensitivity or anything else.

By the way: do you use original preinstalled OS that you got with your machine?

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I am using Lenovo Z51 and Windows 10. The multi-touch feature of touchpad is not working. I tried several times re-installing the Synaptics drivers but my problem is not resolved.Synaptics Settings?

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I am trying to change the setting so that I can use my left hand as the primary hand. As soon as I click that option, my Ws 7 computer locks up. Everything is useless- including Task Manager. I can activate it, but it does not respond to commands.

As best I can determine, only trying to change the "hand" locks up the computer.

{redoak}
 

Answer:Synaptics Touchpad problem- locks up Ws7

BUMP
I have found no info elsewhere, so I am depending on folks here at TSG to come to my aid.

Thanks, {redoak}
 

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Hi, I recently bought a Lenovo Flex 15 and i realized that it does not have any of the touchpad functions such as two finger scroll. Does the laptop not have it at all or is there a certain driver/program i need to install?

Answer:Lenovo Flex 15 Touchpad Synaptics

Dear ludin,
 
Welcome in lenovo community,
 
Do you use a preloaded windows ?
 
Regards,
Joseph

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Hi, I have a HP WIN8/M6-1125DX. I recently uninstalled the Synaptics TouchPad on accident and have been unable to figure out how to get it back. I tried using a system restore point but it repeatedly says that there is an error in the restore.  Can I reinstall the touchpad software or find it on my computer somehow? Any help would be greatly appreciated, thank you!

Answer:Accidentally Uninstalled Synaptics TouchPad

Hi, You can download and reinstall the Synaptics software package from the following link. http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61880.exe Regards, DP-K

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HiSo I was cleaning my touchpad with a micro fiber cloth dipped in colin today.Its not working properly after I cleaned it, the pointer is jumping and it's not recognizing my taps.Can you help me fix this ?

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I have a Dell Studio 1558, running Windows 7. I use the latest Firefox browser.
The Synaptics Touchpad control panel became unusable, so I deleted the driver, and tried to reinstall it.
Unfortunately the install fails after a short time. I tried to follow the instructions as supplied by Triple6 last time this happened, but that failed too!!
Can anyone help please..
Phil..

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3956 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Hard Drives: C: Total - 461899 MB, Free - 253738 MB;
Motherboard: Dell Inc., 0874P6
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
 

Answer:Synaptics touchpad installation fail!

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After upgrading to Windows 10 from Windows 7, the sroll function for the Synaptics touchpad does not work. Is this a specific driver issue, or a random glitch? I have searched endlessly to no avail. Any suggestions or fixes? Please advise. Thank you. 

Answer:Any solutions for the Synaptics touchpad scroll fu...

EDIT.... IF you want to look at your settings for the touchpad you can also. There are some things you can change that may make it work for you as well... Goto the Notifications next to the close, Then click all settings, then devices, then mouse & Touchpad. There you can make some changes. IT may help.... End Edit. I do know that there was an issue with some people having the touch pad turned off after the update.... However they were supported hardware for WIndows 10, I don't want to say for sure that your systems isnt supported however looking up your model in the acer support only shows support for Windows Vista and 7.  ONly thing you could try and do is update back to the 7 driver and see if it can work with that. I don't know that it  will.. I know that in my Aspire One it isn't supported and I can run 10 but don't have good Graphics Driver to do any good Game play... my driver date is 6-18-215 driver 19.0.13.0 is Synaptics.  If I remember right I had tried to roll it back, Then I uninstlaled it and restarted the computer and then it worked after finding the new driver. Maybe that would help you as well...  James

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I have this laptop for 8 months (ASPIRE E1-572-6 I5-4200U 4GB RAM) but this problem happen ever since first weekthe synapticis touchpad stop to click at random (around 3 times a day when i'm not using with a mouse)It moves but is not able to click...in fact if I look at a system tray: (you can force to always show icons and notification)-it still green when i move-it is blue when use as a wheel-left button icon is green when i click with the key-left button icon is yellow when i fast touch to clickso THIS IS NO HADWARE ISSUEthe problem must be the driver(i've reinstalled) (newest on acer website is 17.0.6.13 and is dated as 2013) or windows explorer(because explorer behaver weird when this happens)the touchpad receives my input right,but dont send the comands to windows or windows process in a wrong way  MY QUICK FIXobviously i'm tired of it)1 - suspend the computer, but is far from being a solution(web aplications,online games and downloads does not work well with it)2 - plug a USB Mouse and use the mouse for a while, them remove the USB Mouse and its now able again to click( I not always i carry a usb-mouse and thats the reason for laptops to have the touchpad )PS- Quick fix 2 proves that i dont need to suspend computer,so even less chance to be hardware issue anyone had these problems? my laptop came with windows 8.1 and i still use and like windows 8.1 (dont want to install windows 7)

Answer:Touchpad issues (Aspire E1 572-6 with Synaptics)

Also this is not the Fn+F7 key problemreally need help with this issue, maybe if a put a filter on windows logs for the touchpad could helpi tryed yesterday but i failed to create it

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Dear Support Team, For a couple of days, the mouse on my HP EliteBook behaves erratically. It starts right away at the start of Windows when the log-in screen with the different profiles appears. I can neither click on any profile nor on the shut-down button. However, I can select a profile via the arrow-keys and the Enter button of my keyboard. Once Windows has loaded, the mouse acts normally. However, after a couple of minutes (or sometimes hours), the mouse starts to behave erratically again. Either the left-click is activated repeatedly, also turning the pointer into scroll mode, or neither left-click nor right-click are reacting at all. Funnily, I discovered how to "unfreeze" the mouse in the latter case: I simply need to start the Windows Task Manager via Ctrl+Alt+Del and the arrow-keys. Once the Task Manager is open, the mouse works normally again. This does not apply to the former phenomenon, though, when the left-click is activated repeatedly. I have consulted many forum entries and tried many remedies. My BIOS is up to date and I also updated the mouse driver via the Device Manager. This last attempt even made things worse. Since Windows installed the driver Synaptics TouchPad V7.0 (Synaptics Pointing Device - v15.0.24 03Jun10), I cannot use the "Tap and Drag" function by holding the second click on the touchpad any more, even though the option is activated in the aforementioned TouchPad V7.0 settings. This applies to all times, even when the mou... Read more

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