Computer Support Forum

SP2309W not working with laptop: recognised, but screen still black

Question: SP2309W not working with laptop: recognised, but screen still black

I know this monitor works as I have been using it with my desktop. However when I plug it into my laptop the laptop recognises it, but the monitor stays black with 'No HDMI Cable' (have set it to Auto Select and tried manually changing cable type, doesn't help.) Worst of all, I set the monitor as my main display so now I can't even access the display settings when I plug it in! Have tried downloading the only driver I could find for it (webcam one) on Dell site, no help.

Help please!

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Preferred Solution: SP2309W not working with laptop: recognised, but screen still black

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: SP2309W not working with laptop: recognised, but screen still black

dtgrassian,Click the link below for resolving monitor issues.Problems With Desktop Monitors and Laptop ScreensDell SP2309 WFP Drivers, Downloads, Manuals and Help Articles

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I really need some help with this issue as I need this monitor to do my work. My Asus VK192 monitor turns on fine and even displays the desktop fine, but only for a couple of seconds. This has been going on about a week, I have previously fixed the issue by turning the monitor on and off several times until it stayed but now it just wont keep the image. Strangely, the actual monitor never loses it's connection and the IO light stays on.

Because it is clearly capable of working I can only assume this is a driver issue. The options to update the monitors drivers are all greyed out and Asus only have multiframe and lifeframe downloads which seem to be extra software for managing your monitors, not dedicated drivers.

I have looked and looked but the only solutions I have found are "buy a new monitor" or "buy a new graphics card". I need this sorted asap and can't really afford to buy anything. As it does work for a couple of seconds, there has surely got to be a fix?

My graphics card is an nvidia geforce 9800 gt if that is of any help.


Answer:Black screen ACI VK192 monitor recognised and working

Hi welcome to the forum

from what you describe its most likely a faulty monitor. monitors do not have drivers they are plug and play. you would need to have testing equipment to figure out whats actually faulty in the monitor. which probably cost more than what the monitor is worth. and bring it to a repair shop probably not going to be worth it neither. probably cheaper to replace monitor. unless you still have warranty on the monitor.

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I went to CNET to find the best monitor for its price and the Dell SP2309W seemed promising. It has a 2048x1152 resolution and ranked high in best of monitors division. I have ordered parts for my new i7 computer build that arrives tomorrow. Luckily the monitor arrived today and I was very excited as I unpacked it and then finally plugged it in to my laptop via my laptop VGA output. To my disatisfaction, it looks like absolute crap. The screen is too bright, too colorful and too much noise / dithering. There are things that you can tolerate, this one is just untolerable.

I used the NVIDIA control panel to set everything to the right resolution. Did the monitor auto adjust thing. Currently my laptop LCD screen is only 1920x1200 by default so duplicating the image shows a bad result. What I did was "Project Only" using my Windows 7 Professional and the screen looks like absolute crap. I have 50" Panasonic Viera G15 and my laptop can output it via HDMI perfectly. I can watch HD 1080p movies without a hitch and can even browse the web on my TV. This monitor is absolute crap though as the color, sharpness, contrast and all that jazz is crappy.

My theory I wish is that my monitor / laptop sucks at VGA cable? I am gonna have to wait until my computer components come so that i can use the DVI-D on my Radeon 4850 crossfire. Let me know what you guys think. Is this normal to have for a new monitor?

p.s. yes i did adjust the color, contrast on the monitor settings / ... Read more

Answer:SP2309W Looks Horrible on Laptop?

My best ever display that I've ever used was an old Sony Trinitron CRT monitor. Color, sharpness, everything was great, that was until it blew a power supply and died a few years ago....

But getting to your issue. I would reserve judgement until you can run that display off a digitial connection whether that be a DVI or HDMI. VGA is an analogue signal and will really struggle to run a screen at such as high resolution (this is part of the reason why digital was invented).

If its still giving you grief running from a digital input, then it might be worth giving the manufacturer a call to see if something is actually wrong with the screen.

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hello i have asus laptop before 2 dayes when laptop was working properly .then i put it on stand by for aperiod of time abut an hour so when i returned i turned it on it but it operated with ablank screen i tried many times without any result i dissemble ther battery and turned it on directly from electric charger and nothing changed i connected it to aplasma so nothing happened when i turned it on lamps is blinking normally but no screen shown

Answer:my laptop not working only black screen

Hello! Does it show the ASUS logo when turned on or it stays blank the whole time? Have you tried removing the RAM memory and placing it back? Does your laptop have a dedicated video card (not onboard) ? First of all, what is the model name? When you connect it to the plasma do you press the Fn + F5 (i think it is F5) or the key that has the symbol of a monitor on it?

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I upgraded to Windows 10 on Sunday and all was well. When I went to log in on Monday the laptop screen was completely black. It sounded like it was working ok but I couldn't see anything (not even the cursor).
I plugged an external monitor in and that was ok. I tried going onto the display and extending it (as I do when I have 2 screens working) but that did no good. Have tried a few things but the laptop screen is still black.
Any help would be gratefully received


Answer:Laptop screen was working after upgrade but now black

Have you tried putting your PC to sleep and then waking it. This works for me (blank screen on bootup, no cursor). What graphics card have you got?

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My laptop has a black screen fan works for a few seconds then stops as it usually does when I normally start it up, I tested my RAM sticks and still nothing. Any suggestions?

Answer:Laptop black screen, with power fan working


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So I've just recently bought a Windows 8 touch screen computer. A strange problem has occurred after a week's use - as soon as I plug in my adaptor to charge the battery, the screen goes black, yet the computer keeps working. When I unplug the adaptor, make the computer go to sleep and open the lid again, the screen is lit up (when it runs on battery mode). Could I have changed the sleep/hibernate mode settings by accident or something?

Answer:Computer keeps working, laptop screen goes black

Guess, it's a HP machine?
Plug in the charger, power up, then boot up.
See if it works then.

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Laptop: Vostro 1520 Dell.

On bootup screen remains black but Hard drive make snoises and clear normal sounds are heard. I presume all else is working but the laptop screen does nothing.

I tried hooking up to an external monitor but it acknowledged an input and said "Monitor going to sleep" then remained blank.

I have also taken the panels off and cleaned the inside as well as removing the battery and using just a plug. No luck.
Any help would be neato!

Answer:Dell Laptop Screen Black (blank) but working otherwise.

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Hi, My laptop is not booting, not even BIOS or manufacturer logo. I have checked the RAM,tried resetting CMOS battery,removed HDD.At first it worked for 2-3 times but after 5-6 hour when I turned on, it is not working. I don't think it is a display issue because windows key+B does not produce any beep. CPU fan is working okay.Please help.

Answer:Laptop not booting.Black screen.LED,function key,fan working

I have already tried hard reset, also tried booting after removing internal keyboard,wireless card.

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Hi there,

After a hard drive failed on me, I replaced it with a maxtor.

After installing Windows 7 on the new hard disk everything went to plan. However, the second hard drive can not be found. Not even in device manager (therefore I can not assign a new drive letter/path?!)

Another thing, would be if i leave the 2nd hard drive in on boot up windows 7 will not boot up fully, however hang on the "loading" screen of win 7?

If I unplug it, reboot the computer it logs onto win7 perfectly fine without a problem?

Any pointers lads?


Answer:Black Screen? 2nd Hard Drive Not recognised?

So the hard drive that failed on you ...doesn't show up and makes W7 boot slowly?

Hard drive is most likely faulty.

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Hi all,

Upon upgrading to w10 I encountered the black screen issue. When plugging in another screen to the HDMI adapter on my laptop the display appears working perfectly. The laptop screen only shows anything during boot, as soon as the system starts it sits with a black screen.

If i disable the onboard gfx and reboot the screen will display on the laptop, however it is using "microsoft basic display" and not the onboard gt 555m

I have up to date drivers from g force, I have up to date drivers from intel. I am at a loss as to how to solve this.

When another monitor is connected it works absolutely perfectly. The issue is it just wont pick up the laptop screen at all.

Edit - The issue seems to be the GT 555 graphics card. The onboard is the one that's actually detected and working however this is only as an external monitor not with the laptop display. GT 555 is updated via the Nvidia app and says it's W10 ready, yet it's not functioning in any capacity it seems.

Answer:Display adapter not being recognised, black screen issue.

press WIN+P and use the "copy displays" option (second from the left)

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My Laptop (Thinkpad X1 Carbon, Graphics card "Intel HD Graphics 520") does not recognise that I connected an external HD monitor through HDMI. The external monitor is powered. I changed the display resolution to the resolution of the external screen (1920:1080), I applied the F10 key, I changed the BIOS: "Shared display priority: HDMI". Nothing helped.The BIOS setting "Shared display priority: Display on Dock" does not yield any results either. I switched the computer on and off, connected the cable before and after switching it on. No results either. The device manager does not give any indication about HDMI-connectors. The HDMI-Displayport cable is new (I have not tested a different one). So I am out of my depths. If anybody knows, how I can solve this I would be grateful.

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Laptop dowsnt turn on, shows black screen can hear the hard drive sounds led is there. I've tried following steps:
1. Hard reset
2. Swapped out memory module
3. Tested different power adapter nothing wrong with the battery or charger
Couldnt even figure out whats going on. Any help is appreciated need to fix it asap. First time I bought the dell product however this happened.

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I have a Dell Inspiron N5110 from 2011. Windows 10 is installed and working, Using it right now but with an external monitor. Found several posts about booting into a black screen but they seem to only be the case when there is a cursor floating round as well.

My problem is that when I boot up the laptop I get the windows 10 loading screen. Then it goes black and stays black. The screen is definitely on but not showing anything. And I've left it for an hour and nothing happens. But when I plug in a second monitor it works on there and seems to detect this second monitor as the only one. Once this monitor is attached, the laptop screen turns itself off and cannot be turned back on, not even to the state it was in before of just being black.

Checked and all drivers are up to date. If I change the settings, by hitting windows key and p, to extend the screen then i can drag the mouse from the second monitor into apparently nothing so I really can't tell if the computer knows about its own screen or not. Also sound is working through the laptop, don't know if this helps.

Any help is greatly appreciated, kind of need this laptop for work but would like it to be running win 10.

Answer:Laptop screen doesn't seem to be recognised

Try going to setting's > system display > scroll down to, Advanced display setting's >

Multiple display's > click on the drop down arrow > choose Duplicate these displays > Apply.

This will have both screen's active.

I just tried this on my laptop and external monitor and it work's perfect.

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Hi!  I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen.  - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again  How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized).  So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case?  I would appreciate any support! 

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I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor.
I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For a... Read more

Answer:Windows 10 upgrade laptop w/broken screen/blurry toolbar black screen

Nevermind, the whole install was a mess. Last time I'll trust the Windows Update Service to install an OS. Left the laptop off for a few hours as recommended in other posts. Came back and stopped at the boot menu. Only Windows 7 was listed. Making a bootable flash version now. Hopefully that will fix the issue.

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    I have a Lenovo Yoga 13 that is out of warranty. I bought it in 2013.  With that out o' the way, my Lenovo Yoga 13's screen stays black even when the power is on...I see no Lenovo logo or anything AND the laptop keeps restarting on its own, so it is stuck in restart mode, with the screen staying black the whole time.  This laptop has been doing this (black screen even though power is on and shuts off and restarts on its own) for about 6 months now....(Jan 2017-June 3, 2017 as of this writing). This laptop works WHEN IT WANTS TO EVERY ONCE IN AWHILE, BUT NOT OFTEN.  I turned the laptop on now, and I'm typing on it now, **BUT when it doesn't work, which is most of the time**, it shows a black screen (I see nothing on the screen) even with the power on and constantly restarts on its own. Is this hardware issue a motherboard problem or a screen issue specifically? Specifically, is it the motherboard that needs to be fixed on this Yoga 13 or is it a screen issue? If it's a motherboard issue that needs to be fixed, how much would it cost? Or If it's a screen issue, how much would that cost to fix? Any help on this is much needed! 

Answer:**Yoga 13: Laptop screen stays black when power is ON, & fan makes noise, but nothing on screen**

Hello Complex1Thanks for using the Lenovo forums.
Sounds like this will be an issue with the HDD or MOBO instead of the Display I believe.
Try running an LSC scan, it may be able to detect a hardware issue on the unit.
1. Please click on the following link2. Under the section ?Download? select the relevant Hyperlink dependant on whether your Lenovo is running Windows 7/8/8.1 32 bit or 64 bit. 3. When prompted, select save and browse to a drive and directory in which to save the downloaded files. 4. Navigate to the folder where you saved the installation file, lscsetup_x86_26001.exe. 5. Double-click the installation file icon to start the installation. 6. Follow the onscreen instructions via the installation wizard that will install Lenovo Solution Centre on your system. 7. Once installed you will have a ?Lenovo Solution Centre? icon on your desktop please click to open this. 8. Once solution center is opened please select ?Checkup? then ?Hardware Scan? and ?Full Scan? 9. This will take up to 20 minutes, see if this can find any errors.
Not exactly sure about prices, you can try to check individual part prices on something like serviceshop:
It might give you an idea of the prices.
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it... Read more

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Hey all, My wife's laptop, e420, has been having issues for the last 3-4 months. It started where she would shut the laptop and it would not go to sleep, the screen would just be black. You would have to hit the power button to wake up. A new issue is that we get the dreaded blue screen. The error shows that there is a problem power management when shutting the laptop. I have tried to debug the dump file with little help and I have updated all the drivers. I have a feeling the power management drivers became corrupt on an update but not sure. Any thoughts? I have updated the bios as well. Thanks!

Answer:Thinkpad Edge E420 Blue Screen/Black Screen Closing Laptop

I'd start by repairing or reinstalling the OS and go from there. Then you'll know wether is hardware or software related.

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Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!

Answer:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum

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I am using G410 lenovo laptop. Windows 8.1I always use 'Power Button' to hibernate cos it's start and switch off much faster.I always use AC adapter and only use battery when necessary.It's was working fine until a few days ago when I press power button, and nothing is on screen, totally black and blank. Sometimes I only see the word "lenovo" then blank / black screen.1) What I did was hold the power button for a long time till it power off, then I waited for 5 mins then power on, few days ago that worked, but last night it didn't.I kept doing the same thing last night but it didn't work, I also tried just pressing the power buttton and waited and I felt it went to hibernate, cos I've done that a billion times. So, I figured it was the display problem.2) Today, I decided to plug the VGA cable to my desktop monitor and thank God, it showed my laptop screen on my desktop monitor, so I am very sure something is up with my laptop screen. What I did was to restart the laptop and thank God again, the display came out on my laptop, so then...3) I change the "what the power button will do", I've selected "Shut down" instead hoping that if it shuts down and power up my display will show.Question:Will I have to get my laptop monitor checked?Should all data in my laptop should also be backed up?cos I will need to buy a big external hard disk now.. Additional info:Time of this report: 11/28/2015, 10:05:47       Machine name: MY-LENOVO-G410   Operat... Read more

Answer:Lenovo G410 Laptop Blank Screen Black Screen Problem

It sounds like either the LCD cable or Backlight are needing to be checked, and possibly replaced.  This is not somthing most users can easily accomplish and would require the unit be sent to a service center for diagnosis and repair.
I would advise contacting Lenovo Support via phone and determine the nearest service center that you can use, then get a quote.

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hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks


Answer:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

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Hello, my Ideapad 710S Plus-13IKB does not power on anymore.There is no noise and just a black screen. The keyboard also does not light up.Yesterday evening I have just shut down my laptop regularly. Today it is not working anymore. Since my laptop model does not allow to remove the battery, this is not an option for me as several support articles say.When plugging in the power supply, the small LED light at the side of the laptop lights up. But besides of that, nothing happens.The Novo button also does not work. Model Name: 80W3CPU: Intel i7-7500U 2.7GRAM: 8 GBSSD: 256 GBDisplay 13.3" FHDBattery: 4 cellOS: Windows 10 Home 64-bit Thanks for your help.

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My Lenovo Thinkpad x201 suddenly shows only black screen. I checked the LCD with a light and I was able to see only a dark image of Thinkpad logo and then it go completly black. But when it is on safe mode i could see my desktop in dark screen(when I use a light).I updated BIOS also using a external monitor. But still the same. I'm completly at a loss. Please anyone help me to slove this problem...


Go to Solution.

Answer:Lenovo X201 laptop black screen and LCD screen doesn't detect after booting windows

This is then due to inverter from screen that has stopped working, it controls the backlight part of LCD/LED screen when it breaks it cause the backlight to turn off and wont go on so you would need to have inverter re-placed with a new one.Here is a example of how it looks like: it may look diffirent on each model but this is just an example from a T41 from lenovo.

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First of all, I am not sure if I am posting this in the right section. If not, please guide me to the correct section.
I have a Dell Inspiron 17r SE Laptop and my problem is that every single time, I have to turn my Laptop ON twice in order for it to boot up successfully. The first time I turn it on, Dell logo appears for a second and then, black screen shows up. Then, I have to turn my laptop off and start it back again. Second time, it boots up without any problem. I am fed up of turning it on twice everytime, and also concerned that it will affect health of my Laptop . How can I fix this Issue, please help.
I don't have a Recovery CD or Windows 8 CD. Windows 8 was pre-installed on my Laptop.

Answer:Laptop screen goes black on startup, have to turn laptop ON twice for it to boot up s

If it's still under warranty, call Dell. The unit or parts might be covered for replacement.

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I recently did a factory restore on my laptop since it was giving me really bad problems before(BSOD on boot, unable to start in safe mode, etc). I assumed that it was caused by a bad video driver installation. Once I did my factory restore, this problem was solved, but it seems like a new one arose.

In the first few days the laptop was working fine, but I recently realised that if I unplug my AC Adapter, my laptop would work for awhile but will eventually die. The screen would just go black, then I would see weird colors and then it would go black again and I would be forced to hold the power button and restart. The funny thing is, this never happens when I have it plugged in.

I then realised that it happened when I plugged it out and moved it around, so I assumed it had something to do with the wiring inside my laptop. But it seems that isn't the case since even if I move it around while it's plugged in, it doesn't happen. I'm pretty sure it has something to do with my power supply at this point, but I'm not really sure.

If anyone can help, I would really appreciate it!

EDIT: It just happened to me as I tried to access my task manager. I did CTLR+ALT+DEL and my screen went black, and my laptop simply restarted itself.

Answer:Laptop screen failure; random colors followed by black screen

EDIT: It seems it has gotten way worse. It happened while it was plugged in, and not only that, but when I tried to turn on my laptop again, the screen remained black and I heard these beeping noises. (6 beeps in succession, over and over) Sometimes I turned it on and it didn't even beep. I managed to actually get my laptop to boot, but I'm afraid it will happen again.

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I have a Sony Vaio T-series laptop (model SVT13126CXS) running windows 7. As of yesterday the screen is doesn't display anything.
Laptop powers on (lights are on, fan makes noise, etc.).
I was able to plug an HDMI cable from my laptop to my TV and I am able to use the laptop using my TV screen (laptop screen is still black, but displays on TV works).
And the odd twist... this is a touch screen laptop, so I am able to touch my laptop screen and it makes clicks and moves cursor on my TV. (for some reason, the track pad doesn't work while its on TV display though).
Any help would be greatly appreciated. If you can give me steps into diagnosing the problem, that'd be great!
I live in a small college town and there is only one computer repair shop and since it's a monopoly he rips people off. Charges $95 for a diagnostic (if you get it fixed, it goes towards the repair; if not, it's $95). Charged my friend $120 for macbook charger and it wasn't even an genuine Apple product!

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when I connect to screen mirroring device my laptop screen goes black. The screen mirroring device screen also stay black, it does show it is loading but it never mirrors laptop. Need to enable laptop screen to mirror not turn off.

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A disclaimer before I proceed. Im not the best with computers or computer terms.
I have a Samsung laptop (not sure of the model), and the screen broke months ago. Since then I've been using an external monitor without any issues until today. When I start up my laptop I can never see anything displayed on the external monitor until the log in screen. The monitor will always go into hibernation mode until the log in screen.

However, today it's taking longer to start up and I cant see what's going on. At first I thought windows was performing a disk scan but i waited over an hour! So that must not be the issue. I want to find a way to display what is happening on the external monitor if possible. I have been endlessly searching all day online for help. I would really appreciate any help/advice.

Thank you!

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Ever since about a month ago I have been having a problem to where my laptop, right after the the loading bar( minus the windows logo). There are screen flickers, or just very small amounts of flashing lines across the screen, barely noticeable, but that may be the new screen. I am able to boot into safe mode, and it works fine in it. I have reinstalled the graphics driver, and done a system restore, but none the less, it still doesn't work. I have searched for what seems like forever, but I still cant find it. Any ideas?

Answer:Laptop giving black screen after Windows loading screen (Vis

If the graphics driver is "buggy" or "glitchy", re-installing the same one isn't going to fix it. You need to try either the previous driver (if you've recently updated it) or check for a newer driver if you haven't recently updated it.If you want to try "rolling back" to the previous driver, right-click graphics adapter model in Device Manager and choose "Properties". Under the "Driver" tab, click "Roll back driver". (option won't be available if driver has not been updated).Alternatively, you can download the latest driver from Lenovo support. Choose the most appropriate site:UK: should also check Device Manager to see if any errors or conflicts are shown for any other drivers, as it could be some other third-party driver that's to blame.

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I have a U530 that is out of warranty, but probably has been used around 7 months total. The screen was perfectly fine and after I closed the lid and reopened the led's no longer function on the screen. The screen is still active as I can see the display shadow with a flashlight. I also drive two external monitors through the USB ports with no problem. I have updated drivers with no conflicts. Does this just mean it was a defective screen and needs to be replaced or is it possibly a setting or driver issue.  

Answer:U530 Screen not working / black screen

Hi anthonyziton , 
Welcome to the Community Forums. 
If you can turn off the pc and use the Novo key to start , BIOS setup screen that would have the same faint display would not be needing specific drivers since its using its firmware (working outside Windows) . 
Same faint image as what you describe that would not flicker back to any good display indicate probable backlit issue rather than inverter cables. Graphics card would also be doing ok since external displays are fine.
Still you can have it checked with any local tech for a reseat (unplug and replug) or if you can follow the hardware guide and safety precautions.  Doing a power drain (removing the battery and unplugging the charger , then pressing power button for 15 seconds. ) can help refresh related power distribution issue. 
You can get the part number using your serial number from the parts look up page and call in Lenovo parts sales for availability and costing. Likewise to match it with reputable resellers. 
Update us how it goes. 

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I'm having a weird problem. My laptop will show a black screen when booting. It seems no matter how long I wait, nothing happens. When I attach an external LCD to the laptop, it shows the Windows load or Windows resume graphics on the external monitor, but not on my laptop screen. As soon as the Desktop Screen with the Windows Login appears, it then appears on my laptop as well.

I also can't seem to get to safe mode. I push f8 and it never comes up I haven't installed any new software or hardware to cause this.
Any thoughts?

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I have a gateway laptop (SOLO 5350) and the screen was horribly ripped off(during car accident). Well when I connect my desktop 17" monitor to the port on the back of the laptop and when the windows xp home edition boot screen is finished I get a black screen although the cpu is still workig properly and the monitor is still on. I reboot and press f8 and try to go into safe mode but it just hangs on the screen with all the driver names on it. Can someone guide me in a good direction before I take it to a repair shop?

Answer:Laptop screen screen at boot

Normally there's a Altfunction+key that switches the desktop from the LCD to a external monitor.. Look around on the top row of keys for a monitor symbol, then use the alternate function key with that key to switch to the monitor.

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How do I fix an HP Compaq Laptop that has a black screen and will not boot? I can not put it in safe mode, and I get a message that the file is corrupt/missing. I am running Windows XP. I do not have the recovery cd or the original Windows XP cd. What can I do to fix this? It is helpful to note that when I try to place my laptop in safe mode, it will not let me, and it has on screen messages that has "multi disk partition\WINDOWS\system\32\ntoskrnl.exe, multi disk partition\WINDOWS\systom\32\hal.dll, and the same messages but ending with KDCOM.DLL, and BOOTVID.dll. Does anyone know what the problem is,and how to fix it? I do all of my college work on my laptop and I have lost all of my work and I am having to start over on my PC. HELP!!!

Answer:Laptop will not boot past the HP screen, & has black screen

You haven't lost your work (yet), it's still on the HDD.

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I have two HP ZV6000 laptops. One of them works great, the other will not boot up to Windows XP. The one I am having trouble with gets the splash screen up and goes directly to a blank screen with a flashing cursor in upper left corner. (Looks almost like a DOS prompt screen but it is not). I swapped hard drives. Problem stays with the computer. Both hard drives are good and will boot up to windows in the laptop that works. I have changed DIMM sticks and problem stays with the computer. The computer I am having the trouble with will allow me to access BIOS Setup and both computer BIOS setups are the same. Soon as I exit the bios setup screen, the laptop I'm having trouble with goes to the black screen with cursor. I have read this may be a problem with the motherboard but I can't even boot it up with my WIndows recovery disk. Any ideas out there?

Answer:Laptop goes to black screen w/ cursor after splash screen

tml1x said:

I have two HP ZV6000 laptops. One of them works great, the other will not boot up to Windows XP. The one I am having trouble with gets the splash screen up and goes directly to a blank screen with a flashing cursor in upper left corner. (Looks almost like a DOS prompt screen but it is not). I swapped hard drives. Problem stays with the computer. Both hard drives are good and will boot up to windows in the laptop that works. I have changed DIMM sticks and problem stays with the computer. The computer I am having the trouble with will allow me to access BIOS Setup and both computer BIOS setups are the same. Soon as I exit the bios setup screen, the laptop I'm having trouble with goes to the black screen with cursor. I have read this may be a problem with the motherboard but I can't even boot it up with my WIndows recovery disk. Any ideas out there?Click to expand...

Can you press a key like F11 to access the boot order and make sure the computer is attempting to boot from the HDD?

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First post, but I have tried to uninstall video drivers, system restore, random registry fixes, and so forth. I also did a virus scan, showing 17 Trojans (I know, very bad). I am guessing that is how this happened, not sure though. Uninstalling the video drivers helps, until I need to restart it due to new software. Then I can sometimes get to the log in screen, but even after that, It just goes black after a few seconds. I have searched and searched all over, and have not found a fix. Any help?

Answer:Laptop with Vista has black screen after loading screen

Hi Hackrtanman,

firstly welcome to the forums

Can you post detailed specs of your system.

And can you try to boot into safemode and disable the video card drivers on the system from Device Manager and then restart the system and check.

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Relevance 51.66%

It happens aproximately every 20 minutes

Supposedly everything on my computer turns off and my monitor says "no video input detected" turns black then goes into sleep mode(sound eventually also turns off and I wouldn't know of anything else is still working behind the black screen)

But the PC its self is still running with the small red light on and I can't do anything except click off the power button on my back,unplug or at the very least press the restart button.The general on/off button doesn't do anything

Before it started doing this I haven't used my pc for almost a week but as I came back today I opened the box to install in a new RAM card I bought which I put in my last available slot out of 4.

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I bought Pavilion Notebook October 2015.  Sometimes, the screen becomes black during my work. I'm worried about that, because the only way to go on my work, is to turn off the notebook and turn on again...Should I go to the assistance?is it a problem Win 10 maybe?thanks

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Relevance 51.25%

I'm trying to upgrade to Windows 10 but I get a popup that says that my SP2309w monitor not compatible with Windows 10 upgrade. I've have all of the new drivers but that doesn't help. Where else can I look for hepl?

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hey everyone,
Not to tech shabby but i know my way around a computer so I just upgraded to windows 10 and had no problems but i wanted to wipe the computer due to virus after i already installed windows 10, i was in the bios screen and clicked cancel/return to windows 10 (dont know why) after that the screen went black and nothing has happened since. I have windows 10 on usb but it does nothing when i plug it in. ive tried pushing f12 etc but doesnt work because of stupid fast boot up thingy, now im just trying stuff like unpluging both HDD's and graphics card but nothing seems to work please help i will be forever grateful

Answer:Help windows 10 black screen nothing is working ><

Press the key to enter BIOS again, and choose the Boot Order / Boot Priority , and make sure the USB key boots first.

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Afternoon all. Going bugg eyed looking for a relevant post that would help me out, so after an hours searching I'm posting my own dilemma.

Today my PC has been 'crashing' for want of a better phrase and showing a black screen. I thought the power was out, but it wasn't that. The PC seems to stop working, but it is running, but the screen goes into stand by mode. There's no noise, no warnings, just that the screen goes blank.

Basic diagnosis doesn't show anything. I've recently had my graphics card updated, so hope it's not that.

A couple of days ago on start up, the start up stopped on what I will refer to as the 'info' page, and amongst other things, said CMOS Check Sum Bad. Is this related?

System error reporting gives lots of ideas, including failure of winword.exe, DHCP issue and lost IP lease...

Any ideas gratefully received.


Not sure how much of this is useful:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Home Edition

Internet Explorer 8.0.6001.18702 (IE 8.0)
DirectX (DirectX 9.0c)
CPU Type Intel Pentium 4, 3200 MHz (16 x 200)
Motherboard Name ASRock P4V88+ (5 PCI, 1 AGP, 4 DDR DIMM, Audio, LAN)
Motherboard Chipset VIA Apollo PT880
System Memory [ TRIAL VERSION ]
DIMM1: 512 MB PC3200 DDR SDRAM (3.0-4-4-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz)

BIOS Type AMI (08/19/05)
Communication Port Communications Port (COM1)
Communicat... Read more

Answer:PC Working Normally & then 'crashes' to black screen

I would suspect your graphics card upgrade, it the most logical conclusion.

Try updating the drivers.

Other than that suspect Malware.


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Hello all,

I just moved to a new apartment. I packed the Computer in a padded box and transported it in my car.

I finally set my desktop up and I now have the dreaded black screen. No beeps, all fans, lights, hd lights are running.

I swapped my ram first and still persistent. I reinstalled my video card same thing.

Also, when I push the power on button, I'm not able to restart, or power down. Keyboard lights not on (ps2 port) and no usb port is working.

I'm at a loss now.

Please advise the next steps.

I appreciate your help.


Answer:Black screen and usb, ps2 ports not working

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Laptop is a Lenovo V570 with Window 7 Home Premium.
A friend of mine was using my laptop and installed a photo program called Gimpshop.  He restarted the comp and then right after the Welcome screen it goes black and only shows the mouse pointer.  I could move the pointer but nothing else worked.
I was able to boot into safe mode with networking.  That's how I'm on here posting.  Safe mode seems to work fine.
- I ran a scan with Superantispyware and it found a bunch of stuff.  Deleted it all.  Ran another scan and it found nothing.   
- I then ran a scan of Malwarebytes and it found a few things.  Deleted them all.  Ran another scan and it found nothing.
- I then ran a scan with AdwCleaner and it found 2 or 3 things.  Deleted them all.  Ran another scan and it found nothing.
Then for the hell of it I ran another scan of the three and nothing was found.
- Ran scannow from a command prompt.  It found nothing.
- Ran Start Up Repair from Windows Recovery disc.  No problems.  Also, I come to find out that System Restore was turned off.  I thought it had alwys been on, so I have no system restore images to revert to.
Lenovo has a One Key Recovery Program but it can't run in safe mode. 
So at this point if I try to start it up in normal mode it will start up and get to the Welcome screen.  Then it would normally go to th... Read more

Answer:Black screen with working pointer. Need some help

There's a OneKey button near the Power button.  Pressing that will launch the OneKey Recovery without starting Windows.  See "Using Lenovo OneKey Rescue system (without Windows operating system)" on page 33 (near the end of the page) of the User Guide.  Make sure you backup your personal data before running OneKey Recovery.

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please can someone help. My Lenovo C50-30 all in one desktop has black screen,unable to press f8 and shift key as advised as key board not working.the same thing happen last year and I was still under warranty so was collected and fixed.Now my warranty run out  Surely these PCs are exspensive therefore I would expect them to last longer.I just do not know what to do.I am a pensioner and depent on my computer for comparisonship. Please help me kind regards Rosie 
Mod:  moved these posts from a thread in 'how to use the forum' section, and why there had been no responses; edited the Subject line with system type and a problem description; as I'm not familiar with this model, I would appreciate any assistance.  Thx. 

Answer:C50-30: Black screen and keyboard not working

Hi allStill waiting for a response from someone from Lenovo.They do not appear to be taking my messages on board seriously..summary is my screen on my all in one went black,last year it was under guarantee so collected and resolved after long correspondence with Lenovo company.Same thing happy again just before Christmas and warrety has expired. Contacted Lenovo forum.Explained  screen on desktop black,keyboard not responding.I feel this computer is faulty as this is twice this problem has happen.Considering  the short time I have used it , and paying a lot of money to buy what I thought was of a high standard. It was expected a better service would be provided. Please could someone  contact me as soon as possible as this is the second message I have left. Look forward to a speedy reply in order to resolve issues. Kind regards.

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Relevance 51.25%

I have a Satelite M30, I was watching a movie through another monitor when the battery died.

Now when I restart the screen is blank. If I attach it to the other monitor it is working fine but pressing "Fn+F5" will not bring my screen back to life.

Any ideas will be gratefully received.

Answer:Screen is black but Satelite M30 is working


The Fn+F5 key combination is one of two display change possibilities.

I think you will find a option for changing the display in the graphic properties.
You have to mark the monitor 1 and enable the option ?Use this device as the primary monitor?

I think this should enable the screen on the notebook.

5 more replies
Relevance 51.25%

Ok, Firefox seem to broken a look to be. It load the windows just fine but the actual page itself is black or painted black as my mouse do react to thing on the page (pictures, Search bars, text, ect). On the top part of the window were the search bar, Icons, and tabs should be are invisible, again they are there but aren't showing up on my screen. I had a few other problem but they seem to be fix.
So far I have used Avest Antivrus, Malwarebytes, AdwClearner, Rkill, and Junkware Removal, which got rid of the other problems but the main one persisted to occur. I was recommend to do a DDS and post it here for help on the issue.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344
Run by Andrew at 20:26:09 on 2014-10-20
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4010.1190 [GMT -5:00]
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\nvvs... Read more

Answer:Firefox not working, black screen

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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since yesterday I have a problem with my notebook. During working screen went whole black and notebook stop working. I cannot normally run notebook now because every time it stop working after few seconds and I can only it turn off.

I tried to find anything in BIOS but it stop working too so I don't have too much time. Once I saw comunicate 'Media test failure', I tried to reboot with a recovery disk but it stop reading DVD drive after few seconds as well.

I have Windows Vista, I don't think it's a virus. The moment from starting to shutting down computer is about 3-15seconds. And if I try to run it right after shut down it's stopping work faster.
Warranty service is 200km from me so I would be glad to get any help here:)

I tried to take our and put in battery, doesn't change anything. Sometimes without battery I can't turn on notebook at all (it won't happen with battery inside).

Answer:Equium L40 - Screen went whole black during working


For me it sounds like a hardware malfunction because the DVD drive stops reading the recovery disk.

It?s really hard to say what is the reason for this, maybe it?s a problem of the mainboard or RAM.
The RAM you can test with Memtest86 ([]). There you can download an image for a bootable disk. Download it, burn it on a disk and boot from it. The test will start automatically and if the RAM is faulty the program should find it.

If Memtest86 can?t find an error I think you must sent the notebook to an authorized service provider. The technicians can check the notebook and exchange the faulty parts. I think they will help you as fast as possible.


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After upgrading to WP 10 the WP 8.1 in Lumia 820, This issue arrrised after 3 to 4 months of migrating to WP 10 While my phone was on charge after few hours entire phone become Black, I am able to receive call, Msg's are coming, Touch is working fine .Rest all is working. There is no Physical damage also. can any one please help to resolve the issue .

Answer:Black Screen, Rest all are working

Hi Guys any update just awaiting for your revert

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Relevance 51.25%

please can someone help. My Lenovo C50-30 all in one desktop has black screen, unable to press f8 and shift key as advised as keyboard not working. the same thing happen last year and I was still under warranty so was collected and fixed. Now my warranty run out  Surely these PCs are exspensive therefore I would expect them to last longer. I just do not know what to do. I am a pensioner and depent on my computer for comparisonship. Please help me kind regards Rosie 
Mod:  moved these posts from a thread in 'how to use the forum' section, and is why there had been no responses;  edited the Subject line with system type and a problem description;  as I'm not familiar with this model, I would appreciate any assistance.  Thx. 

Answer:AIO C50-30: Black screen and keyboard not working

Hi allStill waiting for a response from someone from Lenovo.They do not appear to be taking my messages on board seriously..summary is my screen on my all in one went black,last year it was under guarantee so collected and resolved after long correspondence with Lenovo company.Same thing happy again just before Christmas and warrety has expired. Contacted Lenovo forum.Explained  screen on desktop black,keyboard not responding.I feel this computer is faulty as this is twice this problem has happen.Considering  the short time I have used it , and paying a lot of money to buy what I thought was of a high standard. It was expected a better service would be provided. Please could someone  contact me as soon as possible as this is the second message I have left. Look forward to a speedy reply in order to resolve issues. Kind regards.

9 more replies
Relevance 51.25%

My 8-year-old D has a Lenovo T61p Thinkpad. When she went to boot it up today all it did was give three beeps and then nada. No screen, no sounds, no anything. Nothing I do has any effect, not booting from F1, not hitting the Thinkvantage  button.
Now what?
Moderator note: fixed subject line.

Answer:T61p black screen, nothing working

Welcome to the forum! 
I'm sorry to say that your T61p has succumbed to the infamous "nVidia bug" and is now in need of a new motherboard. 
Good luck. 

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Relevance 51.25%

While I was playing guitar hero (and almost done with Through the Fire and Flames on medium ) my computer froze. I couldnt access task manager and it wasnt responding at all so I hit the reset button. Instead of booting properly, it didnt boot at all. The startup sounds still played and I could hear update sounds, and all that. Just the monitor remained inactive.

I have a viewsonic VG2230WM 22'' LCD. I checked all the cables, unplugged/replugged monitor's DVI cable, tried using D-SUB connection w/ adapter. Tried hooking LCD up to my laptop, but it wouldnt work.

I would greatly appreciate any advice you guys give.

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Relevance 50.84%

Hello guys, I have a bit of a long story to tell you which i'm finding is very weird.
I bought a new PC around 8 months ago. Before 1 month or less, I started getting this issue where my PC (while playing games) would suddenly turn black and be unresponsive, ALTHOUGH I can still hear everything in the background (such as people talking on mics and videos..etc).
So I decided to rollback the graphics driver hoping it would be the issue, it stayed for a couple of days perfectly then started getting the issue again.
I downloaded a program called OCCT and ran a test which gave me an error 6 seconds in saying "CPU #3 (sometimes changes number) over maximum value". Searching online again says it means I need a better cooler ((which is still weird)).
So I decided to clean the laptop using air cans (the fans) and opening it from behind to brush off dust. I barely found any dust / or dust coming out of fans. I turned the laptop on after and still got black screen.
For the last test, I hooked an HDMI to my TV using the laptop and didn't encounter a black screen (for around 2-3 hours), so I decided to unhook the HDMI cable and as soon as I do that, my laptop get's a black screen!! (keep in mind I was duplicating the laptop screen to TV so both TV and laptop had picture).
I find this problem very weird and have booked it for a repair (unfortunately lost the warranty too). So I decided to post this to see if anyone might have a clue on what the actual problem could be. I'm clueless. ... Read more

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I've this problem for 3 months when i was using the laptop and the screen turns black itself but the system remains on.Hey, i unplugged my battery and charger and pressed the butoon for many seconds and minute but it's not the solution of my problem. i tried every trick which were listed on the internet forums but still not works for me. So i took it to the laptop repair shop and after 3 weeks he gave it back to me and told that he failed to solve this problem but told me a temporary solution.Termporary Solutiom:Whenever i rub my finger on this chips(idk what is it). my black screen turns on again. But for it, i've to keep my laptop open which is a totally **bleep**. so plz help me out for the solution of this problem.[img][/img]Image Link: help will be appreciated.-Thanks

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Recently, within the past couple weeks, whenever I close my laptop and come back to it and open it the laptop screen is still black. It happens every time now. Hitting buttons or moving the mouse or clicking doesn't make the screen come back on. I have to press the power button to shut the computer down and restart it ti make it work. Anyone else have this problem or know how to fix it?

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my E5-571P laptop screen keeps going black.  i have to opne/.close ro jiggle the screen up/down to ge the screen back.  sometime it last 5 minutes but usually 1-10 seconds only.  Very frustrating.  it seem like it must be the lid sensor.  How do i fix this????

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my E5-571P laptop screen keeps going black.  i have to opne/.close ro jiggle the screen up/down to ge the screen back.  sometime it last 5 minutes but usually 1-10 seconds only.  Very frustrating.  it seem like it must be the lid sensor.  How do i fix this????

Answer:my E5-571P laptop screen keeps going black; SCREEN...

The cable for the screen runs through one of the hinges. It can get worn and develop a short or crack in a wire that can break contact at times and then recontact. It could also be one of the connections at the screen or motherboard are not securelu plugged in. If you are still in warranty, you should book it in for warranty repair, it to a repair shop, or fix it yourself, if you have the ability.

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The webcam in my Dell SP2309W monitor worked just fine with the Aug 2015 version of WIN 10, but after installing the Anniversary upgrade (1607) it crashes the computer to a BSOD. I can only stop this by unplugging the USB connection to the monitor -  and thus losing both webcam and USB hub. I know Dell says (deplorably) that "they don't support WIN 10 with this monitor"  but there was no problem with the original version of WIN10. Does anyone know of updated drivers or other workaround that will restore use of the webcam?

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The webcam in my Dell SP2309W monitor worked just fine with the Aug 2015 version of WIN 10, but after installing the Anniversary upgrade (1607) it crashes the computer to a BSOD. I can only stop this by unplugging the USB connection to the monitor -  and thus losing both webcam and USB hub. I know Dell says (deplorably) that "they don't support WIN 10 with this monitor"  but does anyone know of updated drivers or other workaround that will restore use of the webcam?

Answer:SP2309W monitor webcam crashes WIN 10 Anniversary edition

You might get a better response if you re-post this in the Monitors forum.

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Relevance 50.43%

The Windows in not opening and I can'r boot only (F10) and (F1) is working and shows a media failure on the black screen lines

Answer:I have black screen and line blanking and F8 is not working

Sounds, that the hard drive is not recognized by the system.Maybe your hard drive has died.You may check this in the system bios.See, whether the hard drive is listed in the BIOS.

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TL;DR: Black screen with caps lock LED doing the two-flash (BIOS code) but hard restart and Win+B+power won't turn screen on, fan can be heard.I recently factory reset my laptop because the WLAN service wasn't turning on no matter what I did and SFC /scannow + registry edits couldn't fix it. The reset fixed connectivity issues but while I was reinstalling programs I got a blue screen, something along the lines of bad pool caller, and it never restarted after "finishing."I've tried the hard reset (take out battery and everything), as well as the Win+B+power BIOS fix because the caps lock LED is flashing but nothing will get the display to load. Fan is going so I know the laptop is on. Thank you in advance for your help!

Answer:Black screen (BIOS code) fix not working

Some of the instructions for Win key + B say to immediately release keys after releasing power button- while others say to continue to hold the keys for a bit. If you are using one technique I would try the other to see if any difference.

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windows xp,p 4 processor,

Answer:black screen no text visible everything else working

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Hi guys.
Recently I leave my WIN10 laptop working and gone for walk.
When I come back I find it with screen off in sleep mode.
When switched it on, the monitor remain black.
The operation led's in front were enabled. I plug it to TV with hdmi and after 5-6 hard reboots worked for some seconds with very bad image (stripes and green pattern).
After many attempts managed to get it work with WIN7 pro N and external monitor plugged to VGA port.
GPU is working with standard vga driver with typical resolution.
When installing the display driver (ATI Radeon 5650) the ext. monitor becoming black and only the mouse cursor is showed moving.
I 've tried to install linux (ubuntu, mint)... the same.
I decided to avoid spending money to fix an 8 years laptop and keep it plugged to TV as media center but nor Kodi neither Bluestacks working with Standard VGA Driver. GPU-z show GPU to working with high temperature (80 C)
So, does anyone have an idea what is the fault or how to enable some GPU features in order to run Kodi?
I suspect GPU but can't exclude build in monitor also.

Thank you for your patience to read my post.

Any ideas - thoughts are welcome

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Hello everybody,I have a problem with my laptop. I have lenovo Y410 which has a camera. It was working properly but suddenly it shows a black screen.. i am using windows XP operating system.Now when i open Camera,i am able to see only black screen or frame instead of any picture. When i am clicking for shoot it snaps the photo. But whole dark black no pic.Please guide me to repair this problem.. its urgent. can also anyone denote me the driver for it for win XP  Thnx in advance

Answer:Cam working but shows only a black screen in y410

I have also same problem....i install XP because i dont like vista...Actually  mine is working fine on msn . . but it doesnt work on another programs like verify face ' camfrog ' skype . .so i just bought a apache webcam im using it....i think to solve this problem we have to reinstall vista

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 20AT0035Customer has three L440 with Docking station PRO and Samsung 22" S22C45 on DVI * W7 64BIT Sp1 Lenovo version not VL* Latest BIOS* Latest GFX Driver* All Windows WSUS Updates (Standard Image from lenovo with all Hotfixes)* Power Options set to Performance (lenovo Power manager deinstalled)* Office 2010 SP2, PDF24, APPV client 4.6+* Dameware 6.X Agent problem: Laptop is in docking station with external 22" Samsung DVI and working in Winword, IE or others. Suddenly screen from Samsung turns black (laptop TFT from people who use dual stays on). After 1-10 seconds the samsung screen comes back. We fiest thought this was some RDP issue with other users connecting to the device. (Not the case) Any help welcome ;-) I like Lenovo, i don't gain much money because of bad dealer pricing in Switzerland but i still think they are the best laptops around (Toshiba, HP, Dell dealer with 20+ Years expierence in large enteprise Deployments with 5000+ clients.) This is a spin of company from ETH Zürich one of the biggest Lenovo key customers in switzerland. maybe this will help to escalate ;-) NO > BIOS and GFX is latest and MADE it worser with updating to the latest (happens more often).NO > MHz change from 59/60 or slighty modify did not solveNO > It's not a screensaver problemNO > All three Samsung are from diffrent shippments and even DistributorsNO > All three L440 are from different time periods ... Read more

Answer:L440 W7-64BIT and TFT black screen while working for few second

I like companys where you have to SOLVE Problems since i am used to that as consultant it keeps me going. But here? Perfect product but docking station ruined it? Here is the solution we found ourself - This is related to and OLDER Firmware of the Docking Station PRO-  V2.1.7.00 Is (A3) working and the Black screen DVI effect was away- You need to download fwdphb01.exe and flash IT Lenovo thank you for not helping and NOT monitoring the Forum . Don't say we did not open a ticket because WE did not find where we should do THAT (Not hardware case) while searching for 30 minutes. If you would like to know which Swiss Lenovo distributor had the two older version only you can write here we will mention them. We just flashed 10 docking stations at another customers site. Worst i am an IBM Shareholder and they just dropped to CHF 161.- from 179.- a few weeks ago....  Thats HOW you turn a fan into a buyer.  

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Hi I am working on a PC 33 days ago I replaced the motherboard RAM and CPU in a PC the CPU is a AMD Athlon II X2 245 Regor 2.5GHz Socket AM# CPU I put in 1 G-Skil 2GB DDR2 800 RAM and a gigabyte GA-68M- S2P Micro ATX Motherboard It has a Antec SP-500 Smart Power 2.0 with a 20+4 Main connector. The power supply is 5 years old but I tested it with one those thermal take testers with the lights and it tested fine Here is the problem the person was playing solitaire and the sound quit she kept playing and then all of sudden the screen went black and it wouldn't shut down and she had to turn it off at the surge protector. Well I had her turn it on again and it wouldnt boot up. But when your turn it off in the back hard a weird sound comes out the speakers not the POST beeps I know those. When you start it there are no POST neeps either.I did not overclock the CPU either thats not my thing My thing is I know this stuff is all under warranty other then the PSU where should I look CPU or mainboard and how do I know for sure this is the first time ive seen a PC die like this. Im trying to be sure the lady is in a wheelchair and since there is alot of down time in going to the manufactor I wanna get it right cause winter is coming and she cant get out and this PC is her only escape any ideas to do a good test

Answer:Sound died while working, screen went black

Pull out the memory and see if the motherboard emits continuous beeps. If not, the motherboard is bad. While you are at it, try another power supply just to be sure. Does your power supply tester have leds for all voltages?

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So, a few months ago, I got a new video card (9800gt GeForce) and I had to do the regular stuff, uninstall onboard card, set bios to boot PCI-E... But today I turned my computer on and the screen was black. So I plugged the monitor cable into the onboard slot, and it worked...? So I checked bios, and it still said PCI-E, and I downloaded drivers for the 9800, but it still doesn't work. I don't get what happened, so please help!
PS: I have Vista.

Answer:Black screen. Video card not working?

The integrated unit shouldn't even work with the dedicated adapter installed, so there is likely something wrong with the card itself. It's not a driver conflict, because the graphics card should operate without drivers. Try reseating the card in the PCIe slot and connecting the monitor back to the card, or the other port. If it still doesn't work, make sure you have the power dongle connected properly and that your power supply is working normally (you can check in BIOS to read the voltage ratings).

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Hiya guys!Ive got a Dell XPS720 H2C Quad Extreme, and i have been having the same issue for quite some time which is that ive just formatted the pc & when i install the drivers for my graphic cards (NVidia GTX 8800)after reboot i get a black screen? i then have to do a "Forced" Shut Down? i'm running on Vista Ult 64 BitI have downloaded the latest drivers but like ive stated all i get after reboot is a black screen.? Forcing me to go into SAFE MODE then having to Uninstall the Nvidia Drivers...Thankx for your time guys!

Answer:GTX 8800 drivers NOT working (get a black screen)

Try getting the driver from the dell site support section here click hereOften the drivers Dell get from Nvidia are customised to suit the particular version of the card that Nvidea supplies to themCheers HC

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I own a HP Notebook Pavilion dm4 1350en running Windows 7 with a ATI Radeon 6370M and Intel HD Graphics Cards.My Notebook shows up a black screen when both are working then restarts.I installed the drivers from the manufacturers site but still had the same problem.When I open dxdiag it shows no graphics card. Both Graphics Cards hardware are in good condition but the problem persists.Please help!

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I've looked at other threads regarding the black-screen issue but my problem seems a little different.

Since I installed Windows 10 on my HP Pavilion laptop it boots up OK and I can get as far as my desktop. The taskbar settles in nicely and all seems fine.
But if I open any application and work on it for a few minutes the taskbar and everything else suddenly disappears. I generally can't close whatever programme I'm in but if I do manage to then instead of a desktop I have a blank black screen. Moving the cursor around is possible but there is literally nothing to open.
My only option is to ctrl/alt/delete for Task Manager and then shut down or restart. On restart, the same thing happens. It starts, I get to the desktop, everything looks normal, I open something then black-screen-death.

I am not using two screens.
Anyone know a fix?

Answer:Black screen death a few minutes after working normally

I'm just taking a guess here but I doubt its the cause . It sound like you have a setting that is set to turn off. Do things again but this time count the minutes that goes by before the black screen come on and afterwards restart the computer and do it again , notice whether the same minutes that goes by is the same from the first time . This way it would really sound like a setting is set at the possible cause . I will search further with your problem and see if anyone else might have the same issues and fix. Have a look at the sites below and see if that will help ... Fast boot up problems

Black screen with mouse pointer after cold boot Windows 10 Technical - Microsoft Community

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I am not sure what happened. Someone was using my computer and I don't know what they did. When I turned it on and did some document work it said no printer was found when I tried to print. So I thought I would go to "control panel" and see what was wrong. The control panel wouldn't come up and then I looked for other programs and they didn't show. I tried "RESTORE"
Now when I turn on my computer, it turns on and goes to the welcome screen and then goes the screen goes black. I have a pointer for my mouse on the screen but that is all.
I restarted my computer and went to startup repair, now I can hit ctrl/alt/delete and bring up task manager. I then hit new task and type a program (i.e. restore) and it will come up. I right click for properties and it shows read-only. It says access denied and you will need to provide administrator permission to change these attributes. click continue to complete this operation. When I click continue applying attributes to C:\windows\system32\restore\machineguid.txt keeps working but noting happens so I cancel and have to go back to task manager and end program. I am not sure if this has always been the case but I have a folder called program files and program files(x86). When I brought up restore all of my folders were displayed in a side panel.. I can I can bring up document and work with them, but it says no printer. Again I hit control panel and it just keeps working and brings up no folders and says no... Read more

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Upon starting upblack screen appearspower light is onfans are running USB ports are not workingCannot connect keyboardCannot initiate any corrective actions due to keyboard not connecting because USB ports are not workingCannot get to BIOS Computer is running on windows 10 Tried restartingSame situation Can anybody help?   

Answer:start up black screen and usb ports not working

Hi there @crazywolf14?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that your computer is no longer starting properly, and is stalling on a blank screen. I am happy to help. I suggest you start with this and follow the recommended process. There is a section for a not starting and getting to a blank screen. HP Desktop PCs - Computer Does Not Start (Windows 10,8) Have you tried a different keyboard, or verified that there is not a problem with the existing one by testing on a nother computer? Let me know how that goes for you, or any additional errors or glitches that may occur.

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I have a Dell Inspiron 2500 with 128mb of ram and a 900mhz processor that I recently installed XP Pro SP2 on. I don't really know how to describe this, but here it goes.
When I turn on my computer, it boots up normally, (as in I see the XP Pro boot screen) but, when I get to the welcome screen, the screen goes black, but the my laptop is still on because I can still hear the sounds that are associated with the XP boot up. Right now, the only way I can solve this is by attaching my monitor that is hooked up to my desktop and attach that to my laptop and then pressing the "Fn" key and F8 at the same time. (I think that this changes where the screen is displayed).
How can I fix this anoying problem?


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I have a laptop that has power, but screen remains black. External display also remains black. I can't see if it's actually starting. Is there a way to attach it (or just it's HD) to a desktop to try to diagnose it?

Answer:Laptop has black screen

Hi, sdmur,
IMO, this will not be a problem with the hard drive, if there is no image on an external monitor i'm afraid it sounds more like the graphics card has died on the motherboard,have you tried shining a torch on the screen to see if there is any sign of post as your booting,asking as it might be backlight issue,but very doubtful though especially if nothing is showing on external monitor, as for hard drive if it is just a case of wanting to retrieve files then it is possible to to attach drive to another machine as slave,or you could buy an external HDD caddy that is compatible with your drive. As for the laptop it's either put into repair shop for a newboard or graphics card installed. Depending on age of machine it may be better to start looking at a replacement.
iain.t :major

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I have an L450 which I normally use an external monitor. About six months ago the laptop screen went dark and will not display anything even when the machine boots. I am running Windows 10. Any suggestions?

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Hi my laptop seems to of gone wrong, its 2 years old and it happened today, turned it on and it appeared to load as normal, siad windows is loading the screen went black , the noise that it had loaded came on as normal just without the screen, so you can only turn it off by its standby button. Could this be fixable do you think or is a screen problem a major job, could it be the battery has gone or the battery charger gone. Appreciate any help, its a wiindows xp machine.CheersPhilip

Answer:Laptop has now a black screen, please help?

Cn you connect to an external monitor or projector?If that works then probably invertor or backlight failed in screen.

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when i turn on my computer (laptop),  i get a black screen and also:  press <f1> to resume. <f2> to setup,  when i press any buttons,  nothing happens

Answer:black screen on a laptop

The blackscreen with F1, F2 option usually(which i've had recently with my sis laptop) comes or came from :1. Previous undetected/error devices upon booting a. Battery is reinserted which made the CMOS/BIOS reset on booting the system.b. Faulty or loose cable, network/wireless card, RAM modules on slot/s.c. Any hardware changes from laptop which the system is not recognized on booting. (Note: My opinion is just base on my recent work on the laptop and your issue may vary)Have you had any similar or familiar on these issues?

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ok i was installin updates on my computer screen and then it went completely black... i waited for like a hour and nothing happened so i decided to shut my computer off and restart it... and when i did that the computer screen was sitll black but everything turned on ( the lights, the fan etc etc) everything seemed to work but the screen and i have no idea what could be wrong with it so if you could please help me out i would appreciate it

Answer:Laptop screen is black

never mind i fixed doing this

1. i took out the battery
2. press and held the power button for thirty seconds
3. plugged in the powercord (left the battery out) and powered on my computer
4. a screen showed up saying that windows is fixing the problems
5. waited for it to do its cycle and restarted my computer
6. waited for it to load and restarted it again to make sure it was working

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I have a Packard Bell Easy note laptop. At switch on i get the Packard Bell logo then Windows XP for about three seconds then a black screen forever. HELP!

Answer:laptop black screen

Connect an external display and see if that workCheck if display is set for External display onlyUsing the ?FN? key (Function) and the ?CRT/LCD? key look at the top of keyboard ?F? keysHold down the FN key and press the CRT/LCD key once wait 2 second and than press again Display will change as follows Press once laptop display onlyPress again external display onlyPress again both laptop and external displayYou must hold down the FN key each time you press the CRT/LCD keyIf you get a display, upgrading the display driver

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why has my battery stopped working, and does this have anything to do with the screen staying black?

Answer:why has my laptop screen gone black

mmm Have you tried booting up with the mains adapter connected and powered up?Also - what make and model is your laptop?message edited by trvlr

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XP Pro sp3, HP Compaq nc8230

Background: Had not been used for awhile, when I tried to start it I got nothing but a black screen. Would occasionally flicker during attempted startup, maybe one time out of 10 would get the first screen, then would go dark.

Did some research, someplace I read to try the f10 on startup. The first time I tried that it worked, everything worked normally, did on every startup after that. Figured problem was solved.

Current situation: The HD was only 60g and I needed a larger HD so bought a new 160g.

Didn't want to have to reload XP and lose all my XP settings, and lose my Firefox setup and add ons and bookmarks.
EDIT: Come to think of it, I bought the laptop used and I don't believe I've even got the XP disc, so can't reload it without buying another one if I can't save and transfer this XP from the original HD to the new HD.

Bought a USB enclosure, took the existing HD out of the laptop, installed it into the USB enclosure, and copied everything onto my desktop, not into the C drive but on another drive. Made sure everything copied, incl Windows. Note that the Windows on the laptop HD was not in use while it was being copied to the desktop.

Then put the new laptop HD into the USB enclosure, formatted it, then copied everything that I had copied from the original laptop HD into my desktop into the new laptop HD in the USB enclosure. Again made sure everything copied. Checked to make sure it would open on ... Read more

Answer:Black screen on laptop

Copying files from one drive to another fresh drive won't work in this situation. You would have to "clone" the old drive contents to the new drive, making an exact copy of the old drive... in order for the new drive to boot the laptop properly. It is possible that you have a corrupted Windows copy on the old hard drive and only a fresh install of XP will fix the problem

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My laptop was working one minute and then the next it won't. When I boot the computer it shows the Window Loading screen with little blue bar, then it goes to black screen.

I've attempted several times to boot in safe mode but I end up with black screen and the 'safe mode' words in all 4 corners and the arrow pointer. I put in my Windows Disc and I've had the computer boot from the disc but that leads me to a blue screen with a 0x0000007E error and recommends I boot in safe mode (which I can't).

I know the solution is to reinstall Windows XP with the disc or run a repair with the disc, but how can I do that if I can't get my computer to boot with the disc or in safe mode? I can't get to a C: prompt. I can't get it to restore to lasted working settings. All options lead to black screen or blue screen with error.

Anyone have any insight? Computer repairs shops, Circuit City to name, is asking upwards of $300 to fix this problem. Please tell me I can do it myself. Thanks

Answer:Black Screen on XP laptop HELP

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everytime when i power on my laptop, and after half an hour or an hour, the screen will change to black screen...

when i activate stand by mode and power on it, the screen is become fine again

anyone know why this happen?

Answer:laptop appear black screen

Sometimes on my dad's laptop, it would do this and usually because the laptop was overheating. idk, but that might be the culprit

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I have been using a TOSHIBA laptop ( TECRA A9-S9015X) with win XP for about 3 months- it so happened that the screen went black. I tried to power off and on again forgetting that I had put cd with a ghost image of another computer in cd rom that I was viewing earlier on.However, I managed to remove the cd from the rom  and tried to reboot , but no change.I have observed that the LEDs for connection to power socket (with a plug symbol) and battery come on and stay on but the ones for  power (a circle with a small line) and hard disk come on momentarily after reboot and go off. I tried to boot with win xp cd but nothing. How would one go about sorting out this problem?


Welcome to ComputerHope.We need more information. Please look here:,33586.html

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The caps lock is blinking but the screen stays black

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after a few days of having my laptop its black screened 4 times now and ive had to use start up repair to fix it it does fix it as im using it now but it just keeps crashing on me any reasons why
iv eonly installed a couple of games and a mod for minecraft and put pictures on it and updated it thats about it
when this happens the computer starts to work really hard as in the fans start making alot of noise etc

Answer:new laptop black screen

Have you got an antivirus programme installed? I'd be tempted to give it a full scan with that, followed by a scan by Malwarebytes (free download). If it still has the problem, I'd suspect a hardware problem and take it back.

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Hey computer wizards, my Gateway laptop (Windows Vista) which isn't even a year old yet seems to have died. I was on it last night and it was running very slow and freezing so I had no choice but to force shut it by pressing the power button. BAD mistake but it was the only way. When I turned it back on the power button is lit, it first said something about a "fatal error" (sounds scary already) on a black screen and then I click repair and it says something about "crash dump" and contact technical support with a blue screen. Therefore, I pressed the power button again to see if that will make it return back to normal. the monitor is completely if it isn't on..but it is! cause the power button is lit. I am a complete computer idiot, so any hints on what I should do? did i blow the monitor fuse? do i have to get it to the geek squad? thanks.

is it bye bye computer time already? =(

Answer:Help! My laptop comes up with a black screen?

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Hello. I purchased a Compaq F572 Notebook with Vista about 3 weeks ago. All of a sudden now, when I turn on the laptop, the welcome screen appears and as soon as the taskbar starts to display, it goes to a black screen. The only way I can get my laptop desktop to show up is to connect a second monitor, with both monitors displaying the desktop. When I disconnect the second monitor and turn the laptop back on, the same thing happens - welcome screen and then black screen. My display settings are set for "mirrored" image. Please help!! Thank you!!!

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I have an HP n5415 running Windows xp home. Just recently the screen on the laptop would just go black, with no warning or error. The laptop does not turn off I can hear and see that the harddrive is doing its thing, the lights are still on, I can open the cd drive, etc. I have tried to hook it up to the desktop monitor and it does the same thing. I can not run any anti virus software because it goes black to quickly. Anyone have any thoughts? Thanks Bill

Answer:Laptop screen goes black

it wouldent be GPU problems wouls it?. how many years old is your lapie?

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My Dell laptop goes to a black screen after it loads. I have reset, removed battery, and done diagnostics. Everything passed on diagnostics except I got a fail on the DST Short Test. How can I fix this easily? I am on vacation so I don't have access to my usual repair shop.

Answer:Laptop black screen

If it's OK until Windows takes over, the brightness might have been accidentally turned right down. Try the Function key with the sun icon - usually next to the half moon icon - and if that doesn't do the trick, try it again while also holding down the Fn key to the left of your spacebar.

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My toshiba equium laptop has jus gone black on the screen as i was doing some xul work...Is there anything i can do

Answer:My laptop screen jus went black

WTH is xul work?Some HELP in posting on plus free progs and instructions 7 Golds

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I hope someone can help me out here. My brother has a Fujitsu Lifebook laptop that has windows xp installed on it. It was working beautifully last sunday, then he took it to a computer store to get updates put on it. Then he got it back yesterday and he used it last nite and it was working, except for the shift keys. Then this morning he turned it on and the screen was black, you could barely see the desktop. What could be the problem. I tried to see if i put my monitor on the laptop, if it would show the desktop on that, but it didnt. But the little green lite on the monitor that is usually steady, was blicking. If someone could give me some help i would appreciate it. Thanks

Answer:Laptop Screen Is Black

Hi Spottap. The main clue here seems to be that you can "barely" see the desktop. This indicates that the LCD backlight has gone on the fritz. The backlight needs professional servicing. BTW, the updating that was done to it had absolutely nothing to do with the backlight circuitry failing.

Still, you should have been able to get an external monitor to show the desktop. I suspect that there is a combination of keys you need to push to activate the VGA output the external monitor was hooked to, similar to my Dell (Fn-F8). See the owner's manual.

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My vista laptop has been acting unusual for the past week.
Normally after it has goes to sleep, I touch any key and it wakes up.
But now when I touch a key, it wakes up, but the screen stays black. :-(

I can shine a flashlight and see that the icons are vaguely present.
There is a function key to switch the display from external to internal
or both. When I select that key, I will get a regular display for about 3 seconds.
Then I select that key again and same response.
After about 5 or so of these, the screen is normal (until next sleep).
I tried restoring to Jan 13, before the updates and it still has
the problem. I also ran chkdsk and no help.

And when I connect an external monitor, the external monitor only shows my
wallpaper, it has no icons.

Any ideas what this is?

Answer:laptop screen goes black

Have you tried updating your graphics driver yet?

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