Computer Support Forum

Dell MAXXAudio 4 does not have all the original features following a Windows update

Question: Dell MAXXAudio 4 does not have all the original features following a Windows update

I own a Dell Inspiron M731R 5735 laptop. I recently noticed that my Dell Audio app had been altered not long after I received a Windows update. I am using the Windows 10 operating system. Any suggestions on how to restore the MAXXAudio app to its previous condition? I like all the features of this app.

Answer: Dell MAXXAudio 4 does not have all the original features following a Windows update

Hello. MaxxAudio is included with the Realtek audio driver. Dell hasn't released a new audio driver for the Inspiron 5735 in 2 years, and has only ever released one Windows 10 version, so no telling what Microsoft has installed. It might be the latest version from Realtek's site.
Assuming that the problem is that the driver has been replaced with a different version, here are a couple of things you can try. This might all seem a little complicated; that's because we don't know which version has the MaxxAudio that you are looking for.
Use "rollback driver" to return to the previous version of the driver.
1. Open the Device Manager.2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio". [If "Realtek High Definition Audio" is not in the list, but you do see "High Definition Audio Device", then skip down to step 8 in the next set of instructions.]4. Click "Properties."5. Click the "driver" tab at the top.6. Click the "rollback driver" button.

Rolling back might not work, either because there is no previous version to roll back to, or because the is no Realtek driver at all in the list. Even if it did work, the rolled back version might not have the MaxxAudio version you want. So the next instructions are for installing other versionsof the Realtek driver, that Dell has released for your laptop.
1. Open the Device Manager.2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio". [If "Realtek High Definition Audio" is not in the list, but you do see "High Definition Audio Device", then skip down to step 8.]4. Click "uninstall."5. Put a check mark in the option to delete the driver software, and then ok.6. Restart the laptop.
7. Go back to the Device Manager and look for "High Definition Audio Device". If you see "Realtek High Definition Audio" again, that means that there was another version of the Realtek driver on your hard drive, and Windows found and installed it. That one might be the version with the MaxxAudio you had, so check it out.
8. If in step 7, when you went back to the Device Manager, instead of Realtek you found "High Definition Audio Device", that means that Windows has removed all Realtek files and loaded its native audio driver. At this point you can install the Realtek 6.0.1.7520 driver, which was the only Windows 10 version that Dell had ever released for your laptop.
If it turns out that version 6.0.1.7520 does not have the same WavesMaxx that you had before, then it is probably in one of the Windows 8 or 8.1 drivers that Dell released for your model. There are 4 versions in all, in addition to the Win10 version. It would involve redoing the steps to remove the 6.0.1.7520 driver, then installing one of the other drivers, either via the normal installation process, or by using compatibility mode. Instructions and links available if you need them.

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I am using Windows 10 version 1703.
Dell Audio was installed automatically by Windows Update.
Its version number is 6.0.1.7544 and it does not have MaxxAudio PRO driver.

Dell 15R 7537

Answer:Windows 10 Dell Audio MaxxAudio PRO Problem

sceryavuzDell 15R 7537
Thank you.
When Windows Update installed the Realtek 6.0.1.7544 driver, it was the wrong one for the Inspiron 7537.
In 2015, Dell released 2 Windows 10 audio drivers for that model:
Realtek 6.0.1. 7534
Realtek 6.0.1.7564
The driver packages contain the WavesMaxx software bundle. Windows Update does not always get the right driver.
Thanks for your solution, and for providing the links.

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I just upgraded my windows to windows 10 and now the audio sounds very different. When I clicked on the Dell Audio settings I am not able to access any of the the MaxxAudio 4 setting. How to fix this?

Answer:Dell 5737 MaxxAudio 4 not working in Windows 10

Sorry  I forgot to tell you  that  you need to download  Realtek card reader  also. Then go to device manager and update the Drivers. I had to uninstall Realtek High-Definition Audio Driver 2 times but now it works.  The first link is Realtek card reader and the second one Realtek High -Definition Audio driver. keep in touch www.dell.com/.../DriversDetails

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It's taken some hard work to get things running smoothly, since I got the Windows 10 upgrade for my XPS 8500.  Recently I have (after everyone else has) wanted to take advantage of voice recognition and use Skype or similar apps.
I have a Logitech G35 Surround-sound headset was has been great for gaming, music and movies.  It has a microphone boom which seemed a logical choice to use for speech recognition.  But it took some fiddling to sort out the various audio in and outputs.  So to see if a solution lay in the "Dell Audio" app, aka MaxxAudio 4.
When I fired it up yesterday MaxxAudio's controls and menus all functioned and got my speech recognition working great.
Then today I used the app and nothing is functional on the menus.  It doesn't show all the I/O's and says "Please Attach Audio Device".
Oddly enough headset, surround sound and speech recognition all work OK for music, games movies...the lot.
SO: what's up with Maxxaudio 4 ...maybe the Windows 10 connection?

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i have dell inspiron 15 5559 i5 6th gen after resting my windows 10 then i tried to install dell audio driver, it installed but maxx audio pro not show
what can i do ?

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Hey so I have a Dell Inspiron 15R-5521 (i believe is the model) with windows 7 and I just wiped everything and reinstalled windows 7.  Everything is working pretty well other than when I plug in an auxiliary cord it doesnt play through the speakers, just keeps playing through laptop speakers and I dont have the MaxxAudio program that the computer came with anymore which made the audio much better quality too.  So is there anyway to get that program back and get my speakers working? 
Thanks

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Hey,
I had recently re-installed the OS and now the speakers are not sounding proper like before. Can you tell me from where to download the Waves MaxxAudio drivers from? The quickset touchkey for the Waves MaxxAudio is also not working. Please help me out with this people!

Answer:Waves MaxxAudio Driver for my Dell XPS 15 L502X.....

hardikmakadia94Can you tell me from where to download the Waves MaxxAudio drivers from?
Hello. The WavesMaxx is part of the Realtek audio driver download -- in other words there is not a separate download. To get the Realtek audio driver go to the XPS L502x support page.  Click on "Find it myself". 
Click the blue "Change OS" button to select your operating system -- but note that only Win 7 and 8 are supported. If you have Win10 use the Win7 driver and install it in compatibility mode, but you might still not get WavesMaxx as Win10 has trouble with audio and not everything audio works right in it.
Expand the Audio category and download the Realtek driver.
hardikmakadia94The quickset touchkey for the Waves MaxxAudio is also not working.
Expand the Application category and obtain the Quickset utility.
If you need more help then supply your operating system version as Gogul G  requested.

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Hello people,
My Equalizer settings are missing from Dell Audio - MaxxAudio 4. Why?
My system: Dell XPS15 laptop, Windows 7 Ultimate, 64 bit 

Answer:Dell Audio - MaxxAudio 4 - Equalizer settings not available?

Welcome to the wonderful world of Dell computers!!  When HALF the programs previously had on your computer, no longer work!! I've tried pretty much everything.
Dell "support" will just have you un-install your audio drivers via device manager and restart. It will not work. It will stay the same. Dell "support" will blame it on Windows 10 or Waves.
Your picture looks like my Maxx Audio Pro [which was fantastic when it worked!]. Now I am stuck with the "generic" audio from Realtek [no equalizer or customization!].  Here is what I see too.....................................................................................................................................
 

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Hello. I lost Maxxaudio 4 after a Windows 10 upgrade on my Dell Inspiron. I followed support forum instructions and I was able to get Maxxaudio 4 back along with the equalizer. The problem is that I lost all of the equalizer presets for music audio i.e. Jazz, Pop, Heavy Metal, Techno, Rock.. Did this happen to anyone else? Is there any way to get the equalizer music presets back? Thanks for your help in advance!

Answer:Dell Inspiron Missing Maxxaudio 4 Music Presets

I also lost the euqlizer precets. I updated the drivers available for my system,  insprion 7335 2x, still have same issue. If knows how to fix this please post.

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i'm having a problem with my dell 7359 Audio in Headphones.... the MaxxAudio Equilizer is working perfectly in external speaker but when i plug in headphones the equilizer of maxxaudio in not working ... there is sound in headphones but changing equalizer setting doesn't change any sound effects
Dell inspiron 7359 with windows 10 ,installed with latest audio drivers from dell site .;;

Answer:Dell MaxxAudio Pro Equalizer not working with headphone jack

Hello. Please see the Recent Issues FAQ. Someone else had the same problem with that model and posted a workaround solution.

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Hello there, After upgrading to Windows 8.1 i sadly found out that the MaxxAudio software is missing from my computer, is there any way to get it back? I've had it on my PC before the upgrade and i want to use it again.
Thanks in advance,-Asaf

Answer:Dell Inspiron 5521 Waves MaxxAudio driver missing

Hello. MaxxAudio is included in the Realtek audio driver package. Download and install this Realtek audio driver which is for the Inspiron 5521 model with Win 8.1.
If that doesn't work there is no other way -- no separate download for MaxxAudio.

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To use the volume buttons + / - on the keyboard, I just had to push it for example to increase the volume of the PC or put a song paused. Now it does not work, I have to press the "Fn" key to use these keys.

If someone has an idea how to restore the original key features?

Answer:Qosmio X870-13P - how to restore the original key features?

There are two options for function keys mode:
-special function mode (you don?t need to press FN key)
-standard F1-F12 mode

Please check which option is defined on your notebook.
You can find it when you open Desktop assist > System settings > Keyboard.

Check it and if necessary change to special function mode.

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First, sorry for my bad english, but I need your help =)

After I updated my audio driver (realtek hd audio) the MaxxAudio tab in the realtek window was lost...
To fix it, I have tried to "downdate" my driver, but I always can't see MaxxAudio.

I have also search solutions in Internet (Toshiba drivers page, forums, realtek.com...) I have found nothing.

As I had upgraded my computer to windows 7, I have tried to install an old version of this driver which was in the Toshiba Upgrade DVD, but no MaxxAudio tab in the realtek window...

And now, I have no Idea anymore, that's why I ask you.

Answer:Can't find MaxxAudio tab in Realtek HD audio manager after update

Hi

Can you please tell us which Qosmio X notebook you have exactly?

I?m not quite sure if I understand your posting correct but you should try a system restore to an earlier point before you updated the sound driver. Or did this happen due Windows 7 update?

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Hi guys I own a Nokia Lumia and I still haven't gotten the windows 8.1 update on my phone so if I update my phone by the preview for developers would I be able to get the original update on my phone? Or would I be bound to that preview because I read in its description that I won't be able to revert back?

Answer:Can i get the original windows 8.1 update after i update me phone by preview for developers?

You will get the official updates, Im not sure whether you would want to revert back to wp 8 once you get them :)

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I had a popup dialog box from Microsoft to install the new Windows 10 features. It gave me 3 choices: Install right now, set a time or snooze. I picked snooze for right now so I could have time to get some info on this update. I would really rather not do it at all - my Windows 10 is just perfect for me the way it is.

Is there no way to just not do the update and not have it nag me forever to do it?
 

Answer:Windows 10 new features update

Type winver in the search box, then press the Enter key.
When the small window appears, advise us what the exact "Version" number and "OS Build" number is.

Is your computer running the Home or Pro version of Windows 10?
There are ways to take control over updates/upgrades with the Pro version, but I'm not sure if you can do it with the Home version.

--------------------------------------------------------------
 

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Hi
Can any one help me with my fresh install of windows 7 on a new drive on my xpsL501 ?
I want to replace the hard drive with a new larger one, want a fresh install of windows 7 home premium but don't have the disk that may have come with the laptop when it was bought.
I have the windows authentication code on the back on my laptop but I can't get the installation iso as Microsoft website says that the code is for a OS that came preinstalled and hence I need to go back to Dell!
I do have a DVD from DELL that says 'Drivers and Utilities' for  preinstalled software  and it says it contains Device drivers and Diagnostics.

If you could help me with
1.firstly to get hold of the win 7 installation iso or disk
2.Then do I just use the dvd with Drivers provided by Dell and update everything ?
3.Anything else that I should do.
Apologies and thanks to anyone who can help me out. :) Megan











































Hi
Can any one help me out with a fresh install of Windows 7 on my Dell

Answer:Need help for fresh install of windows 7 on new drive;have no original Dell DVD :(

You should follow the instructions here to Download a Media Refresh 2011 .iso from Microsoft and update it so it has basic drivers for your hardware (e.g. USB 3.0 support):
http://en.community.dell.com/support-forums/software-os/f/3524/t/19999620 

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I have read a number of articles describing the November / Fall update's new features which are supposed to be available. But as often as not I am unable to find them. I have found some, so I know the update has installed (and produced a BSOD to herald its presence, which I have recovered from). Among the things which I have so far been unable to find are the following:
the More submenu in Live Tiles
Cortana's Settings where I can turn on notifications of missed phone calls (on my Windows phone)
how I can enter handwritten notes with a stylus in Cortana
Edge's Main Menu setting to turn on media casting
Advice on where any of these can be found would be appreciated.

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I installed Windows 7 and have been generally impressed and pleased with the changes. I don't know about the technical aspects, so such things as the ability to 'snap' windows into certain sizes and the new task bar previews are the main focus of such positive comments.

HOWEVER...

Unless I have unwittingly changed some settings, a recent update has changed several things which I do not like (and would like to change back!!!).


1. When several windows were running under one programme, eg several internet explorer windows were open, you could see a small preview of all windows by moving the cursor onto the programme icon in the task bar; this has now changed to just a literal description of what it is preceeded by an icon corresponding to the relevant website/programme. This is terrible! The whole point of the preview is because it's usually unclear what you've got open, and now some are all but indestinguishable!

2. When you 'snap' a window it used to show a transparent preview of how the window would be resized; it's now a distinctly uncool blue haze.

Any help would be great. I hope to God these aren't permanent updates as they are definitely two (or more!) steps backwards.

Cheers!

Answer:Has a Windows 7 update removed good features?

It has nothing to do with updates (unless you downloaded a graphics driver. Check Windows Update history. Advice: Don't download drivers from WU.)

I suspect your Aero has become disabled. There are a few causes and we can help you fix it. Hopefully with minimal effort.

To troubleshoot Aero, right click the desktop and choose personalize. Near the bottom should be a troubleshoot Aero link.

If that's not there, let us know. Take a screenshot of Windows so we can see. You can use Windows snipping tool. Start menu search box, type snip. It will show up.

Please fill in your system specs with at the very least, graphics card and motherboard, in case we need to help you with drivers or whatnot.

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Will it be an rt version? So I still won't be able to install any programs like origin. Any detail would be helpful please.

Answer:What features will the surface 2 update (kinda windows 10) have?

No one knows at this point - as soon as we hear any details it will be posted on the front page. Keep checking there!

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i have a toshiba laptop and I updated to Windows ten a week ago and yesterday I was informed I needed to update the software on it. I selected it to update and shutdown and when I turned it on today it was updating still. (This usually happens) it did one update and then took me to a different screen and updated to 100% but it has been stuck like that for 7 hours. Intruded rebooting it but it just brings me back to the same screen and nothing's happened. Please help me
Thanks Em x
 

Answer:Configuring Windows features update problem

Do you see a power off button on the screen ? (Probably not) If so, you can hold the Shift key down and press that button to reboot to a diagnostic screen.
Do you have a DVD of Win 10? It looks like you will need it to do a clean install. If you don't have one, go use another machine to download the MS Media Creation Tool. Then run it, it will download and create an ISO file. You can right click on the ISO file and choose Burn Disk Image.Or if that choice is not available, download ImgBurn which can also create a DVD from an ISO file. Then boot with the DVD and start install.
 

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Say goodbye to these Windows 10 features in the Creators Update

Microsoft is expected to begin the process of finalizing the Windows 10 Creators Update in the next few days, selecting a release candidate which should make its way to Windows Insiders from next week. The final update is expected to roll out to all Windows 10 users from next month - heading to PCs first, and other devices later - bringing a wide range of new features and improvements to the OS. Some of the new additions include:

An overhauled interface for sharing content
App folders on the PC Start menu
Improvements to the Edge browser, including blocking Flash content by default
Gaming enhancements, including a new PC Game Mode, and built-in Beam streaming
New accessibility features, including support for braille
New management and security tools for IT professionals, along with other security enhancements
Improved privacy features, including a new setup experience
Greater control over Windows updates
...and that's just a small sample of the many improvements and additions that Microsoft is making to Windows 10 in the Creators Update. But while all sorts of new features will be added, Microsoft is ending development of others, and removing some entirely from the OS.

The company has published a list of features that it's removed or deprecated in the update. It explained:

The following features and functionalities in the Windows 10 Creators Update edition have either been removed from the product... Read more

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I installed the latest Windows updates this morning and my laptop is now taking an age to load.  No messages about updates installing or anything like that.
 
Once it finally uploads, I'm looking at the old Desktop, and I can't get the Apps screen to show.  Nor do the Settings come up when I go to the bottom right-hand corner.  
 
I am able to use most things I need by using the Desktop but it's obvious there's something not right!  

Answer:Since latest update, Windows 8.1 features will not load.

This may seem overly simplistic, but have you tried restarting the computer?
 
If this doesn't resolve the issue, go to the Control Panel and click/tap on Programs and Features.
 
In the upper left portion of the window click on View installed updates.
 
These updates are dated, so you should have no problem finding the update/s that you installed last.
 
Post what the update/s are.
 
Edit:  If there were no integrity issues found in the scan a log may not be available.

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Just copy and pasted the headlines for each, check the article for specifics:

- Microsoft Edge browser extensions, optimizations, and other improvements
- A new(ish) look for the Start Menu
- Taskbar tweaks and lockscreen changes
- "Cleverer Cortana"
- Windows Hello extended to apps and the web
- New hub for digital pens
- A customizable Action Center
- Updated Maps app
- More control over when updates happen
- Improved Settings app
- Quick Assist remote help
- Easier activation of OS
- Improved security for enterprise
- Access to Linux command-line tools
- Native support for Hyper-V containers

I haven't tested the update in any great detail, but the start menu is going backwards and the loading speed for Edge doesn't feel faster. It might be faster if I could get their experimental "TCP Fast Open" feature to work. It just crashes my computer as soon as I check it, which I'm not happy with.
 

Answer:Windows 10 Anniversary Update: The new features heading your way

I certainly hope Cortana is usable for offline use as well.
 

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I bought an Inspiron One 2020 loaded with Windows 8. I upgraded it to Windows 10. I've replaced the system board and now appear to also need a new hard drive. If I replace the hard drive and need a fresh copy of Windows 10, will I be able to get it activated? I can't find the original Windows product key anywhere. Is this something that Dell may have somewhere associated with my Service Tag or Express Service Code? Is there any other way to find the original Windows Product Key?

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when will windows 10 original release..not technical previews..

Answer:Windows 10 original update released???

when will windows 10 original update release??

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As I plan to reformat (or refresh) my computer soon via W8.1 settings menu.. I was wondering if I would have to enter my W8 key again or install W8 then do all the updates. I couldn't find any information on this on Google nor Bing. I also asked a couple of friends about this and they didn't know either.

Answer:Windows 8.1 w/ Update 1 reformat with original W8 key

Hello McTickle, and welcome to Eight Forums.

It depends. Did Windows 8 come preinstalled on your OEM computer, or did you install a retail copy of Windows 8 on the computer?

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Since installing the windows 10 features update couple of months back, I am having trouble with my audio. There is a problem with the speakers when playing audio, I think it could be a problem with the RealTek audio driver as I uninstalled it and tested audio with the Microsoft HD audio driver and there are no problems, however the audio is so quiet. I have tried everything from BIOS updates, uninstalling and reinstalling the realtek driver, lots of troubleshooting and nothing has worked so far. When I play any audio the sound starts off fine, for example I'm watching a Youtube video and the sound is perfect, but when i drag the slider along to skip a part of the video the sound starts to crackle. It's difficult to explain the sound it makes but it sounds like there is too much bass or like it's under water. I had no problems with the sound before, even when I installed Windows 10 for the first time the sound was still perfect. I just noticed this problem ever since i had a recent update for the Windows 10 features update.

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Windows Update needs to offer an .iso creation tool once the current version of Windows has been in use at least 30 days. Some users need an .iso file that can reinstall or repair install Windows on another computer or offline. With the official Media Creation Tool site now only offering build 10240 at least provide a tool controlled by Windows Update.
Give Windows Update the ability to do a ESD to ISO using the downloaded files on the computer. Windows update can determine when the user has passed his 30-day "evaluation" period for the currently installed version of Windows and turn on the feature under Windows Update/Advanced Options. Set to Always On when Windows is set to receive insider builds since the period between new insider builds is shorter than 30 days.
Windows-Feedback:?contextid=157&feedbackid=95fce00d-0c57-4ff0-96f5-7633daa3d787&form=1&src=2
Windows-Feedback:?contextid=157&feedbackid=0d95d01f-9450-4aac-b7d0-380976099816&form=1&src=2

This is to provide functionality lost by the withdrawal of build 10586 and later .iso files from the Media Creation Tool sites.

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Hi there,
does someone knows about this issue?
means as well te delivery for thoose ones is not possible due several Quality reasons
heard that since april16 this issue is common public at DELL?

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A Dell customer service advisor recently suggested I buy a new battery to fix a problem with my battery not being recognised at system startup nor charging when the adapter is plugged in.
Despite my AC adapter being the original adapter that shipped with my computer, the new battery still fails to charge. I receive a message informing me that the AC adapter type cannot be recognised (quickset). Furthermore, in what can only be described as an outrageous step, this message informs me that Dell will throttle my machine ("your computer will run more slowly") and then battery will not charge.
Clearly there is an error in the adapter hardware (most likely related to the well known one wire technique for battery verification)  meaning it cannot be recognised by the computer. I was therefore incorrectly informed to buy a new battery that neither solves the problem nor is of any use as it cannot be charged. Is this how Dell treats their customers?
I propose two solutions which Dell could offer me:
1. Send me a new, working 150W adapter compatible with my XPS 17 as a gesture of goodwill following the incorrect sale of a new battery at great expense which failed to solve the problem.
2. Provide a way to circumvent the faulty charger verification process. This is crucial for two reasons. Firstly the adapter is the original adapter that came with my computer so to verify its authenticity is not necessary. Secondly, Dell has zero right (non, whatsoever) to force consumers ... Read more

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i got a battery from authorized dell service center.
But i can see the differences between my old original battery and the new one.
can anyone tell me whether the new one is original or not?
How to find it out?

Answer:DELL STUDIO 1555 battery - need to know whether its original dell product

Only the seller can tell you.  Contact the vendor.

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Hi,
does anyone know where the default language is set in the registry so I can change it back.

After some update, I don't know which one, some updates are installed in French and my system is original US English with SP2.

I would like it returned to original without a complete re-install.

Thanks all for your time

Regards

Answer:windows update in different language than original install

Try this one:

Interet Explorer > Tools > Windows Update > Change Settings > from there select the correct language

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When I purchased my HPE-180t, it came with certain Adobe products already installed as part of the package I bought.  After updating to Windows 10, it became necessary to reinstall Adobe Premiere Elements 8 and it's asking for a code that did not come with the discs. What do I do?

Answer:Re-installing original software after Windows 10 update

Windows 10 normally will not do that unless the application is too old.  Adobe Premiere Elements 8 appears to be from  2009, well before Windows 10.  You might need to get a newer version.

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hi all

First I know this has been asked a many times but no solutions seems to work for me. I have a bunch of stuff going wrong and all seems to related to each other.

I am running Windows 7 Home Premium 64 bit.
That is how the problem progressed:

1. I was trying to enable Telnet service and found out that 'Turn Windows Features on/off' in Control panel > Programs and Features is a blank list.

I checked on internet and i found out that it means my windows update wont be working as well so i check it:

2. Windows update gives the error 80070002 and it does not check for updates.

3. Again check net and it said to run sfc/scannow in command prompt (as administrator). I did it. and it gives error 'Windows Resource Protection can't execute the command'.

I have tried everything. I have tried:
msconfig.exe to enable/disable services and restarting and rechecking.
Uninstalling my Avast Antivirus.
Running MS Fixit tool.
I have checked disk check in advanced startup options.
Deleted 'C:\Windows\SoftwareDistribution\Download' contents and recheck the Windows update facility.
Nothing works. I dont have Windows CD coz my laptop came installed with windows.

Thanks for reading. and helping

Answer:Windows Update and Windows Features dont work.

Welcome to SevenForums,

Please try this suggestion and let us know how it goes:
Windows Update error 80070002

Regards,
Golden

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i'm missing good features from my Bluetooth
for example i can use my smartphone to directly stream music to the laptop
or use smartphones modem to access communication text and call

i tried using windows 8.1 and windows 7 suite
windows 8 won't just start it appear nothing i check process and it just close

for windows 7 it says its not for this OS *for obvious reason*

btw bluetooth is Qualcomm Atheros AR3011 Bluetooth 3.0
driver version installed 10.0.1.7
USB\VID_0489&PID_E02C&REV_0001

it is working fine and pair ok with smartphone
but alot of missing features.

unlike when it was on windows 7

Answer:Missing Bluetooth features after windows 10 update from windows 7

Did some searching... Happened to find THIS thread. I downloaded and inspected the driver file. The good news is the driver INF file includes your hw ID USB\VID_0489&PID_E02C. Though it's an older driver

Code:
DriverVer=03/20/2014,8.0.0001.0320

Worth a try as original thread says it works on Windows 10. Though your problem may be with specific Bluetooth profiles (each BT profile provides different functionality and same profile must be supported on both PC and your portable BT device to get the function to work). Create a system restore point before you install.

In worst case, at least USB BT adapters aren't expensive.

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So I tried installing update-1 for Windows 8.1, however KB2919355 wouldnt install correctly. Luckily Microsoft released new Windows 8.1 ISOs with update 1 included, and I thought its always better to reinstall the whole system afresh, as I prefer to do so at least once every year.
I managed to get one of these ISOs, specifically: Windows 8.1 with Update (multiple editions) (x64) - DVD (English), then copied the ISO contents to bootable USB and managed to use it for formatting my laptop and installing a fresh operating system.
During the installation process I used a generic key (Bing windows 8.1 generic key and you will find one), then once the system is installed I was able to successfully activate it using my original Windows 8 upgrade key that I purchased for $15 during a promotional period late in 2012.
Today my brother was trying to do the same on his Surface Pro which comes originally with Windows 8. He used a tool to extract the product key from his system, however using that key to activate Windows 8.1 with Update 1 didnt work. We managed to use another tool called RWEverything to extract the actual key from the ACPI, and that key worked correctly to re-activate Windows. My brother gained around 8 GB on his Surface Pro after doing a clean installation of the system.
I hope this information is helpful to you guys. If you are not a MSDN subscriber, unfortunately I cant talk about where to get the ISOs from as it might be against the forum policy, but this is just to let... Read more

Answer:Clean install Windows 8.1 with Update 1, activate using original Windows 8 key

I really wish MS would just put these ISO's on their downloads web site. They've gotten the validation process down, needing valid keys, for installing. I would really make some of us techies lives so much easier if they did.

3 more replies
Relevance 54.12%

i am running windows preview build 10166 i want to know how i can update to the original windows 10 when it releases

Answer:How can I update from Windows 10 Preview to original Windows 10 when it releases on my phone?

You will have to go to the setting app, system, phone update. Basically, you will do the same thing that you did to install 10166

2 more replies
Relevance 54.12%

My daughters Dell 1520 Inspiron laptop has begun to work strangely over the past week. First she noticed it wouldn't go into hibernatre mode. I can't get the windows update program to run, it open in IE and then says "it cannot display the webpage." Then the start toobar at the bottom went to a "grey" colour and her wireless internet wouldn't connect (or I coudn't get ethernet to work either) - searching for IP address all the time. Browser seems to be redirecting to other pages as well, not the ones we are searching for. Also when the grey toolbar showed up her sound went. Sometimes if she is lucky when she reboots the normal toolbar returns with sound and she can connect to the internet. We have run several programs - spybot search and destroy, malware bytes, and superantispyware - all have found problems and fixed them, but system problems still remain. Have run a hyjack this file and will attach. Any help would be greatly apprecaited :0) Thank You!Logfile of HijackThis v1.99.1
Scan saved at 11:29:39 AM, on 5/31/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv... Read more

Answer:system slow, features not working - audio, internet, windows update etc....

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Relevance 53.71%

Hi guys,
finally i fixed all my problems on my XPS 15 with MAXXWAVE by downloading and installing this driver: Audio_Realtek_W814_A01_Setup-2FM7N_ZPE.exe
1) Download the file here http://www.dell.com/support/home/ed/en/eddhs1/Drivers/DriversDetails?driverId=2FM7N
2) Install it without uninstall anything and restart Windows 10/8
3) Enjoy it
Bye!!

Answer:How to Fix all MAXXAUDIO issues on Windows 10/8

This driver is really old....

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Relevance 53.71%

In Windows 8.1 Update 1, Microsoft is adding password-protection to User Account Control, so every time you wish to install a new program or launch a system utility you need to provide the administrator password.

At this point, it turns out that the password is being required no matter if you own a standard or an admin account and, what?s more, you need to provide it every time you?re trying to perform a task which requires administrator privileges.

While this could be a pretty good addition to Windows?s security arsenal especially if you leave your computer unattended and you?re afraid that someone could make changes to the system configuration, there are a few shortcomings right now which could hopefully be fixed before Update 1 hits the shelves.

For example, you are asked for the admin password every time you?re trying to make system modifications, although it would make more sense to write it down just once for the active session.

At the same time, there are no options in Control Panel right now to disable password-protection and the classic pre-defined user access levels do not allow users to remove the password.

What?s more, basically all users need to input the password, no matter their account type, so both standard users and administrators need to comply with the same requirements, even though it make much more sense to give the latter more control of their settings.

Hopefully, Microsoft will improve this feature before Windows 8.1 Update 1 is relea... Read more

Answer:Windows 8.1 Update 1 Build Features Enhanced User Account Control Protection

I hope window 8 haters will start to like it now ....
 

6 more replies
Relevance 53.71%

I am having an issue where the windows features under Internet Information Services/World Wide Web Services/Application Development Features will not install.  Specifically those which are clicked on when one clicks on ASP.NET.  All necessary versions
of ASP.NET are installed.  IIS 7 is installed.
In the Event Log there are two errors which are shown in conjunction with this problem.
1. Unable to install counter strings because the SYSTEM\CurrentControlSet\Services\ASP.NET_64\Performance key could not be opened or accessed. The first DWORD in the Data section contains the Win32 error code.
The error code is: 020000000E0E0000
2. Installing the performance counter strings for service ASP.NET_64 (ASP.NET_64) failed. The first DWORD in the Data section contains the error code.
The error code is: 02000000C9120000
I am thinking that the performace key is somehow not accessable due to some security feature.

Answer:Turn Windows Features on or off Application Development Features

Andre,
I appreciate the replies, but it has nothing to do with running as administrator.
I solved the problem by turning IIS off all together and reinstalling it with the features I needed.
 

18 more replies
Relevance 53.3%

Hello Dell Support Team,
I completely lost Waves MaxxAudio in my Dell inspiron 5559 Windows 10 Laptop.Tried Realtek Audio driver installation many times as well as Dell quickset.But nothing changed to my way.Is there any chance to get it back?

Answer:Waves MaxxAudio is missing after Windows 10 AU

Hello. We are getting reports from several people about audio problems caused by Microsoft updates. Here are my suggestions:
A. Use Windows System Restore. Find a date from right before the problem and use that date. See if it resolves the problem. But even if it works, Windows 10 will probably reconfigure the system again to bring back the same issue.
B. Try other Realtek driver versions. Dell released 3 for your model, which can be found here (WT = Win10). To install an older driver, first completely remove the newer one.
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio". 4. Click "uninstall."5. Put a check mark in the option to delete the driver software, and then ok.6. Restart the laptop. Because you removed the Realtek driver files, Windows will install its native audio driver, named "High Definition Audio Device". 7. Go back to the Device Manager and look for "High Definition Audio Device". If you see "Realtek High Definition Audio" again, that means that there was another version of the Realtek driver on your hard drive, and Windows found and installed it. So  keep uninstalling & restarting until Realtek no longer appears under Sound...Controllers and "High Definition Audio Device" appears in its place.
There is also the driver that y... Read more

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Relevance 52.48%

I do not have the original version of windows 8.1 can i upgrade it to windows 10 for free?

Answer:My Windows 8.1 is not original, can I update to Windows 10 for free?

Yes if you mean it is the pro version you have.

5 more replies
Relevance 52.48%

Hello,

I was install Win 7 x64 on my Satellite A300-1EG (was Vista x32) and when I was install Realtek hd audio driver I not found volume boost options(bass bosst and terrible boost).

If not turn on this options sounds not good quality but now Realtek control panel don?t have this options.
What can I do?

Answer:Windows 7 MaxxAudio issue on Satellite A300-1EG

Hi

It?s not know to me if Realtek changes something in the Win 7 version or if there is a big difference between the Realtek HD audio manager for Vista and Win 7 but I think you should try to download and to install the Realtek HD audio manager from Realtek driver page?

12 more replies
Relevance 52.07%

I have 4 Dell PCs in my home network, an XPS8500, an XPS8700, an Inspiron 3647 Small Desktop, and an Inspiron 17 laptop. All were running Windows 8.1 (64) and were upgraded to Windows 10 (64). After the upgrade I started having audio problems with the XPS8700 and the Inspiron 3647. The included the audio increasing in level  every time I started an application that used audio (Hulu, Netflix) or a flash video on youtube until I turned it back down and all the Maxxaudio settings were missing in the Dell sound manager (or the Sound Manager wouldn't even load on reboot.I tried manually uninstalling the Realtek audio driver from Device Manager and reinstalling but that had no effect. After communicating with Tech support I downloaded the most current audio driver package for Windows 10 from the Dell support page for each PC and ran the appropriate one on each system. The package completely uninstalls the driver and reinstalls it and the Maxxaudio software.Now audio is working correctly on both systems and all the Maxxaudio functionality has returned, except EQ presets can only be accessed from the Speakers/Headphones control panel in the Windows' Sound Control Panel (which appears to be some kind of Windows 10 glitch (or "feature"), which hopefully Dell or Microsoft will be fixing in a future audio driver update.

Answer:Realtek audio driver and MaxxAudio after Windows 10 upgrade

As I mentioned, the Inspiron 17 and the XPS8500 both worked fine after upgrading them to Windows 10, but since you asked the XPS8500 I would have to assume is still running on the Windows 8.1 Audiomaxx install, I updated the Realtek driver on that PC via Microsoft.

3 more replies
Relevance 51.25%

After a failed Windows 10 Update, the laptop will not boot. I tried SAFE MODE and since then the machine just stays black. I cannot get it to boot!!
I have tried:
- Holding down power 10 seconds and trying again.
- Spamming F12, F8 keys to no avail.
- Holding CTRL+ESC and then plugging in AC and still nothing! Just a black screen!
Please help me! Machine is well out of warranty now.

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Relevance 51.25%

After a failed Windows 10 Update, the laptop will not boot. I tried SAFE MODE and since then the machine just stays black. I cannot get it to boot!!
I have tried:
- Holding down power 10 seconds and trying again.
- Spamming F12, F8 keys to no avail.
- Holding CTRL+ESC and then plugging in AC and still nothing! Just a black screen!
Please help me! Machine is well out of warranty now.

Answer:Dell XPS 9550 Black Screen, no Dell logo after failed Windows 10 Update

Can anyone help me on this?

1 more replies
Relevance 49.61%

Hi,
I have bought a Dell Battery for my laptop - XPS L502X today.The battery fits perfectly well, and doesn't have anything to suspect on it.But wanted to know whether its original or not.Find below details of it:JP-061YD0-48630-4BI-F07M-A028400mAhR1122J-733B052R796-9021Also, is that true that every time I buy any Dell product, I need to post it here to know its Authenticity.?If available, please provide the web-page where we can check the product authenticity ourselves.
Thanks,Bala.

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hello all I have a dell inspiron 1000 laptop that I got in 04 and it is time to do a hard drive format and reinstall. I did not purchase the recovery disks when I bought my pc and I dont need to backup my laptop. I did build a pc a couple of years ago and purchased windows xp sp1 and I am wondering if I format my hard drive would I be able to use this xp cd to reinstall using the product key on the underside of my laptop. both my dell laptop and the copy of xp i got when building my other pc are service pack 1. Or should I go thru the hassle of trying to order new recovery disks from dell. and we know that there service is dismall at best. any tips and guidance would be grateful. thanks.
 

Answer:No original xp cd for dell but want reinstall have another xp cd

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Hi Guys,
I just bought a new Laptop (Dell Inspiron 15) but it does not keep charge i.e Before i sleep i charge it to 100% and shut down my laptop, but when i wake up in the morning and switch it on it says battery low.
Is my battery genuine,
my batter number is: DSH2016032120053
Model: 3521
Made in China.
Please i need to know if the problem is the battery or not by checking if it is genuine. Thanks alot

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Relevance 49.2%

Hello, 
I've noticed broken fonts in Dell Command Update on my Latitude E6440, so I can neither update software or drivers nor uninstall command update. 

Could anyone help me resolve this issue? 
Additionaly, I have WiDi issues, but I'd like to resolve them by driver update. Unfortunately, I can't update anything using provided utility due to broken GUI.

Answer:Can't update, repair or uninstall Dell Command Update on Windows 10

victor.istomin,Thank you for notifying us about this issue. I have sent an email to the drivers team to resolve the page. For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.You would click my name in blue, then on the next page in the upper right corner, click the words "send private message"

1 more replies
Relevance 49.2%

Computer seem to take forever to load and become usable. The computer runs for a long period and then stops and it can then be used. Have run Advanced System Care 6 and also Spy hunter and Reg Hunter. The programs find some errors but do not solve the slow start

Answer:dell D1BQZ81 to it's original condition

Pressing Ctrl-F11 on boot will bring up menu options. From there, you can run a System Restore and when prompted, restore to Factory Settings. Keep in mind, you will lose all data and all programs that you have installed since the system was setup in December, 2005.Detailed information on the Restore Partition here: http://www.goodells.net/dellrestore/

3 more replies
Relevance 49.2%

I want to bring my pc back to the original setting that came with the pc. I have burned all files and folders that I want to keep and put them on DVD. Do I need to disconnect my exterior HD and Printer before I do this process? Also I have the cd's for reinstalling the programs that came with the pc but the operating system is saved on the HD.
I am a bit nervice about it but there is so much junk on my pc and it hasn't worked properly for some time now it seem like the best thing to do. Any suggestions on how I should proceed
 

Answer:restore dell xp to original setting

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Relevance 49.2%

Windows 10 update take long time. I think it's to large anyone know size and interesting features which must be know

Answer:Size of Windows 10 10041 update size and features

Update is god

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Relevance 48.79%

I am trying to reformat the Dell to its original setting, I pressed F8 and it does not give me the option Repair Computer or Dell Factory Image Restore as stated be Dell. I tried contacting Dell but my warranty expired last year, now they want to charge $50 just to scan. Any help is greatly appreciated.
 

Answer:Dell 1535 Reformat to Original Settings

Here is the support site for the Dell Studio 1535 laptop.

Go here and start reading at page 267.

-----------------------------------------------------------------
 

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Relevance 48.79%

25 # activation code will not work with xp pro academic edition.Now what do I do?

Answer:cannot find original Dell xpinstall disk

You can ask if a friend can lend you XP Pro CD, as long as you use your own genuine CD key.You can order an XP CD from Amazon : http://www.amazon.com/Microsoft-Windows-Pr...n/dp/B00005MOTH

2 more replies
Relevance 48.79%

Hi
I just bought DELL 5558 i7 labtop and the battery only lasts for 2 hours
I need check if it is original or not cause the new battery should stay 4 hours
Here is the ID of my battery please help
KR-0991XP-75507_5AQ-C0X3-A01

Answer:Check if my DELL 5558 battery is original

Hi EMANM,
Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest available version from our Dell Support Site.
The above serial number is a valid Dell battery.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

1 more replies
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Hi Admin

I bought a dell battery for my laptop Inspiron N5110  from a store last week, I requested them for a original battery and my back is almost 2-3 hrs and its fine... My questions is whether my battery is original or duplicate and how can I check this online or tell me the status.
Its part code  is  CN-04YRJH-48630-67S-O19O-A04  AND the DP/N  04YRJH    Made in china
Please help me and they give me this with 1 year warranty and they telling that its original.So please check and reply.

Regards
SUDHEER

Answer:DELL BATTERY ORIGINAL OR DUPLICATE TO CHECK

Hi sudheerguy,
Thank you for reaching out to Dell Community Forum.
This is a valid Dell battery.
However for warranty information, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check and confirm.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

1 more replies
Relevance 48.79%

Kindly confirm whether the battery J1KND is original or not.
The barcode has : CN - 04YRJH - 48630 - 66O - O26F -A04
Also it has KC 2016.06 and DP / N 04YRJH
Thanks in advance.
If you could provide a logo that would be great..

More replies
Relevance 48.79%

my dell latitude 10, which is still in warranty will not run a system recovery at all, it fails and gives me an error code every time, I have a win 8 recovery backup I made on usb and on dvd as well, I also have a backup I did with dell backup and recovery on dvbut I get the error code every time, after many days of trying to factory re install I decided to call dell and ask for a copy of the original factory installation media. Cannot Believe it, no way they will not give me it not even as a good will gesture, said it is a software problem not a hardware problem and not covered by warranty. How can that even be possible

Answer:dell original manufacturer installation media

kittycatsmum                                                                                     
If you are still within your warranty period you can click the link below to request backup media.
Request Backup Media and Recovery Disc-US/CANADA ONLY
 
If you are located in any other country other than the US and Canada you will need to contact support in your area to obtain the disk. There may be a small fee.

2 more replies
Relevance 48.79%

It's a Dell XPS 400. I want a copy of the original software in preparation for possible future needs. Dell says they won't sell me replacement disks unless I can provide them with an original order number, original customer number and maybe even convince them I am the original purchaser. The service tag alone is not enough. *

I would use a generic Dell-branded Windows XP installation disk; but, this is 64-bit Windows and there aren't drivers on Dell's site for anything but 64-bit--and I don't have a Dell-branded 64-bit XP. For those who don't know, a Dell-branded copy of Windows XP will install and run on any Dell system. That may be the case with Dell-branded 64-bit Windows XP also; but, I don't have a Dell-branded copy of 64-bit Windows XP.

I've imaged the drive; but, having the original stuff would be preferred.

Does anyone know of a way to get Dell to sell me this software or of any place else I could get a Dell-branded copy of 64-bit Windows XP?

* Someone brought me this computer for data recovery a year ago and won't come back and get it.
 

Answer:I'm not the original owner so Dell will sell me nothing for this computer.

16 more replies
Relevance 48.79%

Hi plz check my dell battery num .. I have some doubt ..it has 19 digits only on it ..
Kr-x284g-62219-3tx-bors   please check this number and say ..will be very thankful .  

More replies
Relevance 48.79%

I bought used Latitude D630. There is battery where is text: Dell recharge Li-on battery model TC030 (battery cell made in Korea). And white sticker where is bar code and text "KR-0U8735-71763-DA3X". Is that original battery and how I know how many cells (and capacity) included that battery?

More replies
Relevance 48.38%

Hi everyone,

After not recieving the AU from Microsoft I took a look at winver I noticed that my PC has never received or installed an update since the original Windows 10 build (Version 10.0 or build 10240).

I began to investigated and noticed that Cumulative Update KB3185611 keeps trying to install however Windows Update always fails to install this update giving me this error:

"There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:"
No error code is provided.

I took a look at setuperr.log within the Windows.BT folder and this is the only error present.

Error SP CSetupPlatform::ResurrectNewSystem: Cannot resurrect new system.: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __thiscall UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]

I would really appreciate if anyone could help me out with this issue, as i'd like to move up to the AU :-)

Please let me know if you need any more info.
Thanks!

Answer:Unable to update from Windows 10 original build (build 10240)

Hi, it's always worth just searching for the error message.

You can try this first:
Windows Update - There were some problems installing updates (0x80240025) : Windows10

My version:
Try booting to Safe Mode and renaming the C:\Windows\SoftwareDistribution and C:\Windows\Catroot2 folders
(Use search in C:\Windows\ to find Catroot2)

You could just append -old to the folder name.
Note: You will lose your update history).

Then restart.

Anniversary upgrade:
Note that it is widely reported a good number of users have experienced a number of problems when this has been applied. (E.g. search for 'windows anniversary problems').

Therefore before you do that upgrade, take additional precautions and start using disk imaging if you don't already. Everyone is strongly recommended to do so here- so many benefits. E.g. Macrium Reflect (free) + its boot medium + external storage.

9 more replies
Relevance 48.38%

Hi everyone,

After not recieving the AU from Microsoft I took a look at winver I noticed that my PC has never received or installed an update since the original Windows 10 build (Version 10.0 or build 10240).

I began to investigated and noticed that Cumulative Update KB3185611 keeps trying to install however Windows Update always fails to install this update giving me this error:

"There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:"
No error code is provided.

I took a look at setuperr.log within the Windows.BT folder and this is the only error present.

Error SP CSetupPlatform::ResurrectNewSystem: Cannot resurrect new system.: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __thiscall UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]

I would really appreciate if anyone could help me out with this issue, as i'd like to move up to the AU :-)

Please let me know if you need any more info.
Thanks!

More replies
Relevance 47.97%

I want to know if the battery of my dell laptop original or not.i have replaced the battery recently .
model number of Laptop - Inspiron N5050
in the  battery health it is showing my battery is performing normally.
The part number of the battery is 4YRJH
Please verify if the battery is original or tell me how i can verify it.
Thank you

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Relevance 47.97%

my hard drive is broke with a 0146 error. so im going to buy a new hard drive from dell.if i buy a new one and i have a drivers and utilities disc that came from the computer can use that to get my operating system from the disc to the new hard drive.. or does the operation system come pre installed on the new hard drive?i have a dell inspiron 15r windows 7

Answer:original Dell Drivers and utilities cd and a new hard drive

If you can still boot with your old hd you should create an image with disc imaging software and then restore it on the new drive. If you cannot, then you will have to install the OS on the new drive from scratch.

3 more replies
Relevance 47.97%

i bought dell ( n5520 )  i5 3rd generation
in slightly used
please tell me
how can i check
its battery is original or not ?

cn-0911MD-48630
654-O0GX-A02
Made in china
2016.05

Answer:how to check ,battery is original or not in dell n55520 i5 laptop

It's a Dell part number, but there is no way to know if it's original to the system.  If it is, bear in mind that system is about four years old, so the battery is likely at or near the end of its expected lifespan.  In fact if it is original, and the battery still works - that's quite a good thing, since they generally last 2-3 years.

1 more replies
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I want to wipe my 3 year old Dell laptop clean and reinstall the operating system, drivers, etc. Can someone point me to a procedure that will make this as trouble free as possible? What disks should I have on hand, what drivers, etc should be backed up, how many "Hail Mary"'s I should say.
Thanks.
 

Answer:Dell laptop- wipe clean/ reinstall original

First, if you haven't done a clean install before, check out this guide so you're familiar with what's going to happen. It's a good step-by-step with screen shots.

You can download the drivers from the Dell web site in advance and burn 'em to a CD, or you can use a driver tool like DoubleDriver or Driver Magician or DriverMax (I can personally recommend DriverMax; I've used it, it's excellent!). You can then burn the backed up drivers to a CD, put 'em on a USB flash drive, whatever. Obviously, you'll need your Windows install disc, and you might want to consider creating a Windows install disc with the all the latest updates and service packs 'slipstreamed' in to it. That way you don't have to spend the time to install 'em all later; they get installed when installing Windows. You can also slipstream your drivers in to the Windows install disc, but I haven't done any slipstreaming with drivers so I can't really comment on it. But slipstreaming the service packs and updates is actually really easy. You can use a tool like RVM Integrator to easily slipstream updates and service packs into your XP disc. The developer has some 'pre-built' update packs available; download 'em from this link. Info, FAQs, and how-to's can be found there also. Unless you bought a new XP install disc fairly recently, yours probably contains SP2, so you may want to slipstream SP3 into it. You can download X... Read more

6 more replies
Relevance 47.97%

Greetings to ALL
My name is Sergey and I am from Ukraine
I bought battery for my Inspiron 17R (7720).
I would kindly request any DELL Technical Support / Liaison to assist me in knowing the battery which I bought is genuine DELL or NOT ?

This battery has Dell part number Y3PN0 - for this DP/N Google search shows another type of battery. Cells made in Japan but first two letters in serial number are KR, which are mean that cells from Korea. Seller insist that battery is original, but I am not sure, because laptop switching off when has 76% (after 36 minutes of working) - and switching off immediately, without saving any work.
My old battery has DP/N 911MD
Thank you in advance.
BRGDS,
Sergey

Answer:How to check, my new battery is original or not for Dell Inspiron 17R (7720)

It looks original, but that date code indicates it was made in May 2013, so it's not a new battery - hopefully it came at a steep discount relative to the cost of a truly new battery.

1 more replies
Relevance 47.97%

I need to replace a faulty DC/power jack on a Dell Inspiron 5547. However, all of the replacements look different to the DC jack that is already in the laptop.
Please see the below images; the existing jack seems to have 4 outside pins with two middle ones, whereas the replacement is cylindrical with a hole in the middle. Apologies for the low-light.
The replacement:

My question is, despite the difference, will the replacement part (p/n: M03W3) fit with no issues?

Thanks in advance.

More replies
Relevance 47.97%

Hi, I'm trying to start up my dell inspiron with windows 7, but everytime it's leading be to a blank blue screen.
I'm currently trying to restore it to it's original manufacture settings, but the f8 or cntrlf11 isn't working. Is there another way to do it without the cd? My toshiba would do it I just pressed 0 l, is there a similar way for inspiron?

Answer:Trying to resinstall my dell inspiron to original factory settings.

Pulled from the web.

For Vista or Win 7

If your operating system is VISTA / Win 7, press the F8 key when you see the Dell logo. It will take you to the advanced boot menu options, which include 'Repair your Computer'. Select that option and enter your password if asked, then you will see a list of options like 'system restore' and 'command prompt'. The last option says 'Dell PC restore', or something along those lines. Select that option and follow the instructions on the screen.
If in both cases, the Factory default doesn't work, then your laptop's factory image defaults partition has vanished (i.e., been corrupted / deleted). In this case you will have to reinstall the operating system with the CD or DVD shipped along with the laptop. Follow the link below to install windows XP Pro on your own.
Start the computer.
As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.
Press the down arrow to select Repair Your Computer on the Advanced Boot Options menu, then press Enter.
Specify the language settings that you want, and then click Next.
Log in as a user who has administrative credentials, and then click OK.
Click Dell Factory Image Restore.
In the Dell Factory Image Restore window, click Next.
Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.
Click Next. The computer is restored to the default factory configuration.
When the restore operation is completed, click Finish... Read more

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I bought this laptop but the owner had installed some pirated version. I want to reinstall the original genuine window but the problem is the product key is not clearly read from sticker and original cd is also corrupt. Please help me how to fix it.

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Guys,
I am really excited about the GDR2 update for my L730, and the first question hits my mind is "FEATURES", So what new features and Fixes Microsoft is gonna add up with GDR2 update?
Thank You.

Answer:New features of GDR2 update.

first of all the gdr2 update will roll out in certain market and also for certain carriers. so keep your fingers crossed. and also no exact time frame is provided as by when we could expect gdr2 update. so i would suggest better look forward to win 10 update rather than getting excited for gdr2. ;) Windows Phone 8.1 Update 2 is coming to some - but not all - existing handsets

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I'm using Lumia 625... And I wanted to know what will be it's feature for Lumia 625..

Answer:Features of denim update??

Unfortunately, your chipset is going to leave out a few of the advances coming with 8.1.1 and Lumia Denim. You need a Snapdragon 400 or 800 to get things like Motion Sensor and even the SD 400 isn't getting "Hey Cortana" passive listening. (HTC One M8 does have a Snapdragon 801 and should get Motion Sensor, but won't get any Lumia firmware advances.)
Assuming you are on stock 8.1 + Cyan?
8.1.1 will bring: Cortana to more regions, Live Folders, Apps Corner and more... All of 8.1.1 should apply to your 625.
Denim Firmware is going to bring you a bit less, I'm afraid. You should get speed enhancements and better algorithms for processing from Lumia Camera and not much else if anything... (Glance improvements seem certain for all models that are Glance equipped, but I now am reading 625 does not have Glance enabled.)
Here's an official breakdown of what 8.1.1 brings and what is included in Denim. Full of features: Lumia Denim Update - Lumia Conversations

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Hello,

I will go straight to the point here guys,

I need WMP and I have installed Windows 10 Pro N recently (since my university gives free keys)
I went to the windows download section in the website and downloaded the Media features Pack!

The problem is, after I installed it I went to "turn windows features off and on" to check it and play music in my wmp
and it was not there! There is no "Media Features" option like it is supposed to have. I tryed:

Reinstalling, did not work because windows said it was there already
Rebooting, nothing changed,
Running wmp Fix,
Ran SFc /scannow, nothing was found

I would really appreciate if someone really good came and said that I missed something really simple.

Thank you.

Answer:Media Features in "Turn windows features on and off"

Foli said:

Hello,

I will go straight to the point here guys,

I need WMP and I have installed Windows 10 Pro N recently (since my university gives free keys)
I went to the windows download section in the website and downloaded the Media features Pack!

The problem is, after I installed it I went to "turn windows features off and on" to check it and play music in my wmp
and it was not there! There is no "Media Features" option like it is supposed to have. I tryed:

Reinstalling, did not work because windows said it was there already
Rebooting, nothing changed,
Running wmp Fix,
Ran SFc /scannow, nothing was found

I would really appreciate if someone really good came and said that I missed something really simple.

Thank you.



WMP (Windows Media Player) is available by default in Windows 10:
All apps/Windows Accessories
Are you, perhaps, referring to Windows Media Center?

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Hello,

I will go straight to the point here guys,

I need WMP and I have installed Windows 10 Pro N recently (since my university gives free keys)
I went to the windows download section in the website and downloaded the Media features Pack!

The problem is, after I installed it I went to "turn windows features off and on" to check it and play music in my wmp
and it was not there! There is no "Media Features" option like it is supposed to have. I tryed:

Reinstalling, did not work because windows said it was there already
Rebooting, nothing changed,
Running wmp Fix,
Ran SFc /scannow, nothing was found

I would really appreciate if someone really good came and said that I missed something really simple.

Thank you.

Answer:Media Features in "Turn windows features on and off"

Originally Posted by Foli


Hello,

I will go straight to the point here guys,

I need WMP and I have installed Windows 10 Pro N recently (since my university gives free keys)
I went to the windows download section in the website and downloaded the Media features Pack!

The problem is, after I installed it I went to "turn windows features off and on" to check it and play music in my wmp
and it was not there! There is no "Media Features" option like it is supposed to have. I tryed:

Reinstalling, did not work because windows said it was there already
Rebooting, nothing changed,
Running wmp Fix,
Ran SFc /scannow, nothing was found

I would really appreciate if someone really good came and said that I missed something really simple.

Thank you.



WMP (Windows Media Player) is available by default in Windows 10:
All apps/Windows Accessories
Are you, perhaps, referring to Windows Media Center?

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Hello all!
I've recently bought my first Dell laptop, and couldn't be happier with the build quality, but the reliability doesn't seem that great.

BIOS says every original Dell adapter I plug in is "Unknown AC adapter", even after I replaced the power jack to a brand new original one. If the motherboard is faulty, is it repairable via soldering? I'm guessing there is an ID chip somewhere which is faulty and doesn't detect any of the chargers (all the chargers work on other Dell laptops). 

Obviously I can't flash the BIOS, because it doesnt recognise the AC adapter...

Also 90W or 130W charger for an i7 3720qm + nvidia NVS 5200 onboard VGA combo?

Thanks in advance!

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Hello!
 
I have a problem installing the update "ThinkPad AudioFeatures XII for Windows 2000 / XP". During installation it says "Fehler beim Laden von C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\ctor.dll Das angegebene Modul wurde nicht gefunden"  ( "Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\ctor.dll the module has not been found")
 
Now, what can I do to install the update?
 
moderator note: type added to subject line for clarity





MatthiasThinkpad R61 - 8918 DFG

Answer:R61: Update problem Audio Features XII

Hello Matthias,
 
please tell us your OS. That will help us to help you.
 
I think itīs XP, am I right?

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Last night I decided to do a factory reset. I was running cyan, and just happened to check for update while I was in the settings. No update available. I went through with the reset and once its done I finish my phone set up and a notification for denim pops up. I click through to the site and read features etc. I go again to check for an update. None. Look again at my firmware version.
It says I have denim installed. But I have none of the camera features. Hey Cortana is in system settings and says it is not available for my phone.
I never downloaded an update. Any idea why the reset triggered the switch and how I can use new features?

Answer:My ATT 1520 got the Denim update but none of the features, why?

If you are on Preview for Developers it has advanced your OS version far enough that extras + info thinks you have Denim when you do not. This is a known bug.
There is also another bug inside extras + info that can do this without P4D. Nokia Lumias grab Extras + Info update, causes false Lumia Denim firmware sightings | Windows Central

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Hey guys anybody observed what are the changes MS has made in new version.. Any idea about LED feature activation update on L730?. still there is no option for LED on L730.

Answer:What are the new features in L730 in recent update of .218 ?

I'm going to predict that if the LED ever gers enabled, it will be a firmware upgrade.

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Thought this might be of some interest for all :

http://news.en.softonic.com/avira-f...urce=all_win&utm_medium=email&utm_campaign=EN
 

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We use PowerPoint for our worship services in church. The church does not have internet access. Occasionally, various software tries to check for updates on the internet (e.g. virus updates, etc.) and this causes the PowerPoint show to freeze up in the middle of worship. Is there anyway to disable this feature so our worship is not interrupted?
 

Answer:Disable Automatic Update Features

Start > Settings > Control Panel > Automatic Updates
"Turn off..."
 

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Hi! I have Dell 3330 with all the original components ( battery / Adapter ) running windows 10.1 64 bti. but my machine has a strange problem it charges my laptop's battery to 42% only and after that it shows 'Not Charging' message on mouse over. I did run the dell diagnostics for which battery passed the result. 
I did try some  tricks of uninstalling / disabling battery drivers and updating them after a restart. 

Removing the battery .. drained out any charge on the motherboard by pressing it for 20 secs or more. 
But the issue is same it is still not charging after 42% .. Surprised!?? 
Kindly suggest what is wrong where with the software.

Answer:Battery plugged in not charging- Dell 3330 with all original packaged components

Hi Saurabh78
Thanks for writing to us. 
When did the issue start?  Please update the BIOS from support.euro.dell.com and observe for any changes. 
Try this battery on another machine or another battery on this machine, which will give us a clear picture of the cause. 
Most of the time we are looking at a faulty battery in these situations. 
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

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Hi,
After reading this thread http://en.community.dell.com/support-forums/desktop/f/3514/t/19379837.aspxI decided to give it a try and upgrade my Dell E510 from Pentium 4 to Pentium D 945. I upgraded different PC componentsin the past, but never a processor. I followed the instructions, removed the heatsink assembly, and took out the processor, but then I unwittingly scraped off thermal paste from the bottom of the heatsink.
I installed the new processor, put back the heatsink, and tried to start up the computer, but unfortunatelyit wouldn't start - no lights come up. I then put back the original processor - same thing, the computerdoesn't start. I read the manual once again, and realized that I shouldn't have removed the thermal paste,but can that really be a reason for the total failure ? Hard to imagine that a processor can overheat right away - or is it possible ? I can buy the thermal paste and apply it to the heatsink, but I wonder if anyone has any opinion or had a similar experience.

Answer:Dell E510 won't start after an attempt to upgrade to Pentium D 945, even with the original processor

I successfully replaced the OEM Pentium D 940 CPU in my E510 with the Pentium D 945. You MUST clean the old thermal paste off of the heatsink and then apply fresh thermal paste when you install the new CPU. Best to use isopropyl alcohol to remove the old paste. Also, a coffee filter works best for removing the old paste. I recommend using Arctic Silver thermal compound.
For me, the upgrade from 940 to 945 was not dramatic. The WEI subscore for the CPU only rose by 0.1 points. But, the D 945 is the best that the E510 can handle so it is what it is. The 945 generates less heat with a TDP of 95 W instead of 130 W for the 940 so that's a plus. Note also that my E510 came with copper performance heatsink because of the higher TDP of the OEM 940.
Upgrading from a Pentium 4 to the D 945 seems like a big jump. There are compatibility issues between the CPU and the motherboard and chipset. My E510 has the right motherboard for the D 945. Other motherboards will require you to press F1 when you boot. I don't have to do that. Moving from a Pentium 4 to the D 945 might not work. Depends on your motherboard.

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Hello,
I am trying to recover a Dell Inspiron One 2330 computer. I tried to do it from a recovery DVD but it failed.
Now I am trying to do it from a BIOS download from the Dell support web page but the file was not recognized from the USB drive.
Can someone help me with more precise steps to get the BIOS or Windows 8 operating system recognized from the USB drive?
I will answer any question I get to clarify the situation if needed.
Desperate thanks in advance for the help.

Answer:How to recover a Dell Inspiron One 2330 from a usd or DVD when original recovery media did not work?

Hi czamudioy,
Thank you for writing to the Dell Community Forum.
Please refer to this link http://dell.to/1JsMeJg, to download the Dell Recovery & Restore to a USB drive. Enter the service tag of the system and if it is still in warranty you would be able to download the Dell Recovery & Restore file.
If you still got issues, request you to please provide us with the screenshot of the error message you get.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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I have a Sony Vaio VPCF22MOE with Intel i7-2630QM (2GHz).
I'm trying to turbo boost the processor which I've been told (from the intel site itself and from various Google searches) is possible. With a max clock speed of 2.9GHz when boosted.
My BIOS however, has limited options and any option to overclock is missing. The BIOS manufacturer and version is:
Aptio Setup Utility (American Megatrends Inc. R1190V3, 05/09/2011)
SMBIOS version: 2.7
I've updated the BIOS to the latest version from the Vaio support site which has updated it to the above version.
I've heard about flashing new BIOS versions onto laptops (and also that it's quite risky) and was wondering how exactly it's done, or if there is some way or getting a new version or unlocking those missing options?
I was also wondering if there might be another issue preventing me from assessing these options? I've heard of people overclocking the VPCF22MOE so not entirely sure this is the case, but you never know.
Any help appreciated.
Intel link:
click here

Answer:Can I 'unlock' features of my Bios or replace/update it?

I would be very disinclined to overclock a laptop because of their limited cooling systems.

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I have just updated to cyan and I don't have the Brightness Slider or always on equalizer how would I go about getting those 2 features lol I know it can't be Hardware Dependent for reference I have an ATT US Cyan 820

Answer:Lumia 820 Cyan update missing features

You're not missing anything, these features were only delivered to handsets running newer chips. BT 4.0 LE is the only feature that was enabled (actually reenabled) by cyan for older handsets.

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1. Lock Screen Delayed Opening
2. Stuttering animations improvement in the start screen and also related to the sidebar opening in store, file explorer and in many more.
3. Background Download Feature Supporting Every App.
4. App Cache Cleaning Option
5. Movable Keyboard Feature Should Support phone of Screen Size 4.7 +inch.

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my t-mobile dongle has started a software update download to add new features its 25600kb and is as slow as a snail in downloading despite using my home bb at 7meg its been downloading 2 hours now and still less than a quarter done. anyone having the same it started automatically but if you want to start it in t-mobile web n walk manager goto help - online update - check now.

Answer:T-Mobile dongle software new features update

after cancelling the update, tried again few hours later now no update available looks like its been withdrawn.

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