Computer Support Forum

audio driver problem

Question: audio driver problem

Hello sir.
my laptop no support sound .so please tell me sir. How can i do solve this problem.

Answer: audio driver problem

you needs to update your audio driver

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 So I was in this website ( for working purposes and whenever I get a chat request there's a sound and somehow my computer stopped with the sounds. I restarted the computer and there was a mute symbol in the audio, and I got really surprised when I tried to unmute it and got a message like "there is no audio installed" . I went to the system settings and saw that 2 icons - Intel High Definition DSP and Intel High definition display audio had a yellow mark. I went to Lenovo's website and downloaded the driver and it didn't work. Then I found some instructions on microsoft's website. It worked but then I had to use the site again and... Not working! I made it work again but now there's a delay. Sometimes there's no delay on the sound and sometimes there's about 5 sec. Please, help!!!!!!!!!!!!!!

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Relevance 54.12%

I was checking some topics regarding the same problem  , and it seems that the problem hasn't been sovled yet. The problem is I removed vista and installed xp on my notebook ( because vista sucks ) , and now the audio is not working .I've been trying to make it work for the past 2 days , I tried everything , but yet , nothing happened.When I try to install the audio driver , it says " Driver installation failed , could not find the MEDIA device for this driver" . Note that at device manager , there is no question mark near anything , there's only an exclamation mark near " Mircosoft UAA Bus Driver For High Definition Audio ". Any suggestions ?


Go to Solution.

Answer:Lenovo 3000 N500 Audio Problem , Again...Mircosoft UAA Bus Driver For High Definition Audio

morning! XPP SP2 installationsame to my N500 - no sound (also no thoughpad) . installation of the driver failed with the same needed 

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Hi all,I have a problem with audio driver for SoundMax Integrated HD Audio on my T60. I've recently upgraded from Win XP to Windows 8 and tried a bunch of different audio drivers with no luck. The last one is issued by Lenovo (x64). With all the drivers I've tried, playing any music or video file jams from time to time. I don't know any better way to describe it - once every 5-10 minutes it's like it hangs for a second. It crunches and than plays on. It's so **bleep** annoying I'm seriously considering going back to Win XP. Please help! 

Answer:Problem with audio driver for SoundMax HD Audio and Windows 8

Hi, babalku
Have you made sure that all the other drivers for your system are up to date? Unfortunately, there is not an update available for every device, but those that are available should be downloaded first to maximize compatbility with all devices. All drivers available for your system can be found here. The results can also be filtered by device and operating system using the dropdown menus at the top of the page.
Best of luck, and let me know how it goes

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Relevance 53.3%

I installed my graphics card but the NVidia hd audio driver wont install I tried clean reinstall with driver signature removed and all
It only installs the Microsoft driver I tried extracting the .inf for it and manually install but I get a not compatible with windows message.
Any helps appreciated

Answer:Nvidia HD audio and Microsoft hd audio Driver problem

Hi tice1231

Could you possibly tell us the exact Video card you are using. Maker and Model?

Is this the correct one? zotac synergy edition 4gb GT630? 650?


I see you have your own soundblaster Audio card? Does the motherboard have onboard sound card? If so, try disabling the onboard sound in the BIOS. See if that helps.

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Relevance 52.89%


Answer:Eepc 4g driver installing problem..cannot install realtek audio device driver

Post a make and model # if your PC is manufactured (Dell, Gateway, HP, etc.)

Use Everest to get a report of your system?s hardware, OS, and drivers. Upload the report as an attachment
When Everest is done scanning, click "Report" at the top of the Everest window, click next to get to "Report Profile", select "Hardware related pages", click next, select "Plain Text", click "Finish". Then when it is done processing, click "Save To File". Save it where you want to. (I would use Desktop.)
Click "Go Advanced" in the MG reply box, scroll down a little way until you see "Manage Attachments", click it, browse to your file, click "Upload", and close the window. Then submit the post. You may have to also type something in the reply box, like, "Here's my report.", so that it will submit.

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Relevance 51.25%

(Before I begin, yes I did read other people's threads based on problems similiar to mine but it did not help.)

I have an Intel Desktop Motherboard DQ35JO and have gone to the official Intel website to download and install the updated BIOS and drivers needed for my motherboard. My OS is XP Professional Service Pack 3.

Every driver installs fine except the High Def Audio Realtek driver. I've done so many things and I still cannot get the the problem fixed. Not to mention, my Device Manager keeps popping up telling me that it cannot find nor install the "PCI Driver" hardware.

Can anyone help? I've done so much and I still have no sound and no sound driver. Odd thing is, sound worked really fine before on another hard drive of mine that had XP Professional Service Pack 3 installed (which has gone to crap because certain startup files were missing (vgaoem.something)). But on this new hard drive that I recently bought AND installed XP Professional Service Pack 3 on, the sound driver is not installing or updating correctly.

Answer:PCI Driver/Realtek Audio Driver problem

Never mind.

The information in this thread helped me out. It didnt work the first time around, but I tried it out another time and it worked completely.

Thank you musksnipe.

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Relevance 50.43%

well i dont have sound, no volume control on taskbar, no audio driver


Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 2

Manufactured and supported by:

HP company
HP Pavilion
AMD Athlon (tim) 64 X2 Dual Core Processer 3800+
2.00 GHz, 960 MB of RAM
watch the video and u will find the problem.

this video shows my problem, and if u need more info sure ill reply and if u wanna do teamviewer pm me or pm ur email
i asked few support from different forums like 5star, major geek. havent helped yet. and i saw this forum so im hoping u guys can fix the problem. thx

Answer:No Audio Driver... Audio problem

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Hi,I have reinstalled audio driver for my Y580. After that I am getting the error "Unable to restart the Dolby audio driver. Please restart the computer or reinstall the driver if the problem persists". What should I do now and from where can I find the driver to reinstall. I did not find it in Lenovo website.

Answer:Y580: Dolby audio driver not starting after reinstalling Realtek audio driver

hi vickyvivek52,
Welcome to Lenovo Community Forums!
This should get you going
Let me know if your still having the same issue
Hope this helps

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have read the other similar requests for an audio driver for the intel 82801db ich4 - ac'97 audio controller. All the suggested downloads ended up crashing my system. I will try and attach my Everest Report - maybe someone can point me in the right direction. Thanks so much.

My operating system is XP home edition.

Answer:Another request- audio driver for intel 82801db ich4 - ac'97 audio controller driver

Re: Another request- audio driver for intel 82801db ich4 - ac'97 audio controller dri

Should be this:

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Relevance 50.02%
Answer:Can't find audio driver for intel 82801db ich4 - ac'97 audio controller driver


Moved your post to a seperate thread of its own and its always wise to have a dedicated thread to your issue as it maybe different to the original posters one.

However you have no report attached to your post or a description of exactly what you issue is, is it the same as the title of the other thread as in Can't find audio driver for intel 82801db ich4 - ac'97 audio controller driver or different?

Please do give us the name of your PC if a OEM one from HP, DELL etc or the name of the motherboard? This app will help and once installed and run click Computer > Summary

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I accidentally deleted my audio driver and now I have no sound computer is a refurbished one so I I don't even know where to begin.... I downloaded EVEREST and this is what it says under audio:

intel 82801db ich4 - ac'97 audio controller [b-0] PCI
it's windows xp home

what do I do now??

thanks so much for reading!!

Answer:Can't find audio driver for intel 82801db ich4 - ac'97 audio controller driver

Upload a report from Everest and also include your PC manufacturer and model #.

Click "Report" at the top of the Everest window, click next to get to "Report Profile", select "Hardware-related Pages", click next, select "Plain Text", click "Finish". Then when it is done processing, click "Save To File". Save it where you want to. (I would use Desktop.)
Click "go advanced" in the reply box, scroll down a little way until you see "manage attachments", click it, browse to your file, click "upload", and close the window. Then submit the post. You may have to also type something in the reply box, like, "Here's my report.", so that it will submit.

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Recently I updated my Audio driver for Windows 10 64 bit... and after that my dolby digital plus audio stopped workingbefore it was working fine but now it asks me to restart the computer or reinstall the driver...I also tried to reinstall it but still it doesnt work.... Showing same message again ...

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Relevance 50.02%

I have the same problem guys, I uninstalled it by accident and am struggling to find correct drivers.

I've attached the report from EVEREST.

Thank you, much appreciated if you could help!

Answer:Can't find audio driver for intel 82801db ich4 - ac'97 audio controller driver

These are the chipset and audio drivers for your motherboard. ASUS P4B533-VM
It's a good idea to install the chipset and then the audio.

Intel(R) Brookdale-G Chipset Graphics Driver 11.0.2 Production Version-Windows 2000/XP Driver V6.13.01.3069.

Avance AC 97 Drivers A3.37.1
Win98SE/Win2000/WinME/WinXP(WDM driver) v.


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Relevance 48.79%

I have an Acer Aspire 5315 with Windows Vista. Around two weeks ago my computer started saying that there is no audio device installed. I went to Acer's website and downloaded the Realtek sound download for my model and operating system. When I ran it, it said "no drivers found" or "no driveres supported" (I'm sorry I can't remember which). So I deleted the file and downloaded it again and all it did was open the file and display the contents instead of running it automatically. Also, when I go to the control panel and look under sound it still tells me there is no audio device installed.

I don't know much about drivers. Honestly, I don't really know what a driver is or does. I've just been going on answers other people with "no audio device installed" questions have gotten. Can somebody please help me?

Answer:Problem with Audio Driver "No audio device installed"

Mel: When the file displayed its contents, did you look to see if there was a "Setup.exe" file?
If there is one, double click it and it should load the drivers.
Also, look in Device Manager for any yellow ? marks.

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Relevance 48.79%

I've been trying to fix the audio driver on my custom build. The audio works fine for most programs, but for the Elgato Game Cap software I get no signal. When I go into the Device Manager under the sound, video and game controllers tab, 'VIA High Definition Audio' works fine but the 'High Definition Audio Device' has a caution sign and says the device cannot start. I've tried updating, uninstalling, reinstalling, disabling, downloading drivers from Realtek, but so far nothing has worked. I've used a couple of driver programs as well but those didn't work either.

Any help on the matter is greatly appreciated.

Particulars: Windows 7 Ultimate SP1, Intel i5 3570k cpu, Gigabyte GA-Z77 mobo.

Answer:Audio Driver Problem

In most cases (all I've seen) if its just "High Definition Audio Device that is usually a generic Windows installed driver. What video do you have? With the i5, it has built in Intel HD Video and also HDMI Audio. You should also be showing Intel HDMI Audio in the Device Manager.

More PC Spec's are needed.

It sounds like the PC sound is working OK and the issue is with the Elgato software.

I have a GA Z77X UD5H motherboard (with RealTek audio).

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Relevance 48.79%

So, a week ago I noticed that left audio channel isn't as loud as right audio channel. I tought it was the earphones because the day after, they worked normal. A balanced audio on both channels. But 2 days ago the left channel only gave about 20% of audio. It was very quiet. I tested the earphones with my phone, and they work like they should. So the laptop is the problem. Long story short, I've let my laptop to update and the left audio channel worked, but again with lower sound than the right one. I went to boost the left channel and got to 100 and left one stopped working again as I've got to 100. I have downloaded the new driver to laptop from Lenovo website (I have Lenovo g505s) and haven't installed it yet because I'm kind of lost where to install it. I installed all drivers when I installed Windows, but this is kind of a problem to me because I don't know which driver is the problematic one (I went to device manager and don't know the difference between "audio inputs and outputs" and "sound, video and game controllers").

Sorry for the long post to a probably simple solution, but these problems are always so specific with me and usual internet solutions are not useful.

Answer:Audio driver problem

Your profile says you are running Windows XP, but you are posting in the Windows 8, 8.1 forum?
When you download the driver, Laptops-and-netbooks :: Lenovo-G-Series-laptops :: Lenovo-G505s-Notebook - Lenovo Support (US) it comes down as a .exe file, just double click it or Run it and it will install to the proper place.
Try a different set of speakers, clean the pin contact.

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Relevance 48.79%

Hello. I have been dealing with audio problems recently. I found many solutions in the internet but the problem randomly occurs. I tried forcing the driver install, etc but it just won't get fixed. I have read that forcing the default HD driver that Windows offers gave them the solution but for me, sometimes it works and after a restart or after my computer wakes up from sleep, there it is again, no audio. I don't know if this is already a hardware issue since my audio jack is not working anymore. Previously it works but the sound leaks, meaning, there is sound coming from the speakers and sound coming from the headphones. But now, it just does not work. If this is any help, this is the hardware ID:


I also tried installing the Windows 8.1 driver but it says that the hardware is not compatible with the driver and to think that I got it from HP's website for my laptop model, it's kinda depressing. I have been through a lot of OS reinstalls. I even got back to 8.1 and same problem. I don't know what to do anymore. Any help is appreciated. Thanks!

Answer:IDT Audio Driver Problem

To eliminate your audio port and related hardware as the issue, you could test a USB audio device, ie, headphones or a USB speaker, if you have access to one.

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Relevance 48.79%

I have an Asus A8N-SLI Deluxe, the audio drivers were corrupted, so I wanted to reinstall the Audio drivers, but when I looked on the motherboard CD where the Realtek AL850 audio controller and application should be, I couldn't find it.I know they were there before because I reinstall the audio drivers once before.What's going on?Thank you.

Answer:Audio driver problem.

Get it from the website click here

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Relevance 48.79%

I purchaced a Sony Viao PCG-6GBP in another country. I installed windows xp pro on it. I don't have have sound now. I tried to find drivers for it, but I don't know what kind of soundcard is in it.

This is what I found out in Device Manager, under "Other devices", where is a "PCI Device" with a yellow ?! mark next to it. When I get "Properties" from it, it shows Unknown under Manufacturer, and it tells me no drivers have been installed on it.

However, under the "Details" tab, I see this:


How can I find out wht kind of soudcard I have, and also how do I fix it?

Thanks for your help


Answer:Audio driver problem

dl this and check what onboard sound u have or go to the sony site (in the country it was purchased) and get the audio driver from the website

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Relevance 48.79%

I recently installed a WDM Audio driver to my computer as I wanted to record guitar, and the program kept crashing because there was no 'WDM Output Device'. The WDM recording driver installed but for some reason there is now no playback driver, any advice? thanks

Answer:WDM Audio Driver Problem?

click here any use?

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Relevance 48.79%

Hi all,

I own an ASUS A5E laptop. Yesterday I decided to install a fresh copy of Windows XP Pro SP2 on my system, as it had slowed down quite a bit and was due for an overhaul.

I completed the installation successfully and then went to install the ASUS drivers. I downloaded these from the ASUS website. All of the drivers installed fine except one (version number given here is as per the ASUS support website):

HDAUDIO SoftV92 Data Fax Modem with SmartCP driver for WinXP V7.17.00

This I believe is a modem driver that I require. I know last time when I reinstalled windows I skipped this one cause I thought I didn't need the modem but it turns out that my audio doesn't work without it. So my dad figured that out and installed it on my machine and presto everything worked fine.

Anyway when I try and install this driver now it goes through the whole installation procedure and finishes simply with a "FAILURE" message at the end. There's no error code or any such thing that I can discern.

Anyhow, thinking that it might be because I didn't use the original drivers, I had my brother make a disk image of my original ASUS driver cd which is at home, and send it to me. I extracted the disk image fine and then reinstalled windows again and installed all the drivers from the disk image.

The problem persists though: I can install all of the drivers fine except the modem one.

I then tried different combinations of chronology in which I installed ... Read more

Answer:Audio Driver Problem

Stupid me!

After posting this, I did what I should have done BEFORE: I looked through the rest of the forum to see if there were any solutions lingering about. And yes, I found one. All seems to be hunky-dory now

Sorry for the stupidity. Feel free to delete this thread.


The Wolverine

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Relevance 48.79%

Hello, I recently installed the Vista SP2 from Windows Update Service. Unfortunately now my sound doesn't work. In the system tray with the speaker it says: "No audio output device installed" I tried downloading the audio drivers off the Lenovo support site but when I go to install it, it says I don't have the proper hardware. Does anyone know how to fix this? Thanks

Answer:Audio Driver Problem

The same thing happened to me when I downloaded Vista SP1 in Aug 08.  The fix was on lenovosupport, but not this time...      ...anyone from Microsoft or Lenovo outthere?   

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Relevance 48.79%

Okay. So recently my brother downloaded a trojan virus on my computer by mistake.  After we rebooted the computer, we noticed that we didn't have audio.  After several attempts to find the disk that contained the driver, we ended up looking online for it.  After searching for a while I discovered the driver on Microsofts website and downloaded. This didn't fix the problem however as, for some reason, my computer does not allow me to use it still.  It says the status of the driver is "Enabled but not Functioning" and when I click settings it tells me that it "Cannot Locate Realtek AC'97 Audio Drivers. The driver file may be missing. Try installing the driver again or contact your systems administrator."  I've re-downloaded the driver multiple times now, and it hasn't worked.  Any help with this issue would be appreciated.

Answer:Problem with Audio Driver

What happened to the trojan?

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Relevance 48.79%

My computer:
Windows XP Pro
Pentium 4 2.8 GHZ
2 GB
Intel graphics
It's a dell OptiPlex GX270computer

I bought this computer from my company, it was wiped. I know it can play audio, but right now it's not worked.

I checked under the sound panel and it says I have no audio driver. What do I do?

Answer:Audio driver problem

I did a scan and this is the sound card
Manufacturer: Analog Devices, Inc.
Description: SoundMAX Integrated Digital Audio

I searched for a driver download for the above sound driver and every time I downloaded something to the install shield it would give me this error. Driver not found! Reboot your system and try this program again.

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Relevance 48.79%

I recently reformatted my pc i have a hp pavilion 7862. Thing is I dont have the hp recovery disk either i lost it or the pc didn't came with it.

So I reformatted the pc with an unattended version of windows xp. Everything went right and the only problem that i encountered were that there was no drivers for audio, video or raid devices.

The video device i got the driver from NVIDIA easy.
For the audio device i downloaded Everest to scan my pc for the name of the device it came out as VIA AC97 audio so i searched and I downloaded it.

It successfully installs and the it reboots and now when i enter windows after prob 15 seconds a Blue Screen of Death comes up telling me that the driver is wrong and it tells me sysaudio.sys is causing the damage.

I already tried to solve the problem in safe mode same thing happens, running CHKDSK same thing, command prompt, vga the same. I can enter windows but it will stop working after the 15 sec.

My question is how can i remove or uninstall the driver from ubuntu or what can i do._


Answer:Problem with Audio driver

You may be able to use "last known good config" from the boot options menu, otherwise you would just re-install Windows XP again.

It's quite likely that Windows Update will have the audio driver for your system, so once you can boot again point your browser to this URL and update any drivers that it suggests :

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Relevance 48.79%

Your help please. I download the audio driver for Lenovo Z61t and does not work. Greetings, Tanya

Answer:Problem driver audio

Hello Tanya, welcome here! I would suggest first donwload MS KB888111 from Microsoft or Lenovo support page (see link on top of this page). Then install your audio driver.

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Relevance 48.79%

I am trying to get the audio drivers on my fathers computer which is a Compaq Presario SR2014HM with windows xp on it, but it is saying I need the Microsoft Universal Audio Architecture (UAA) Bus Driver to install the realtek sound drivers from the compaq site, I have downloaded 2 different ones from the HP site and installed them, and whenever I try to install the realtek drivers from the hp site it still says I need the Microsoft Universal Audio Architecture (UAA) Bus Driver. Any suggestions ?

Answer:Audio driver problem

Try this:

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Relevance 48.79%

Hi, yesterday I've updated to W10 anniversary. After that my PC has a lot of audio problems,  include the low too metallic. So after reading in this forum I updated the driver (sp74867), but my audio control (button F6 in keyboard) doesn't work and the volum is too low. When I restart my notebook the updated driver disappears,  with the previous one, with all the problems. I've also tried, with no success, the troubleshooting tool in Windows, but nothing. What can i do?Thanks in advice.Andrea

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Relevance 48.79%

Dear sir,

i am newly bought a dell laptop vastro A860 R520978. after i am installing win xp sp2. i am unable to install audio driver. i am getting the error report of
could not find conexant audio device, application cant run properly.
Driver installation failed, could not find the media device for this driver.

audio icon cant be displayed.

please give any idea to solve this problem.

Answer:Audio driver problem

try these steps:

1. Update your windows
> then install the sound driver

2. if step 1 didnt worked:
> Boot your machine into safe mode and install the sound driver.

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Relevance 48.79%

Today I was changed a new windows. Windows XP to Windows 7. Everything are okay. But I got the Audio Drive is problem. It is okay when I check it from drive manger. It is successfully install. But I can't open any songs and System error song also not come out. In the task bar, the speaker symbol also not working. The sign is with cross. Please tell me how to solve that problem. Please check my attachment photo.

Answer:Audio driver problem

Hello -First, do you have the speakers plugged into the correct plugs at the back of your computer ??Next, do you use external speakers, or are they built in to the screen ??Also you may not show a problem in Device Manager/High Def Audio, but were all the drivers for the new system installed, and have you opened all devices ??Thank You -

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Relevance 48.79%

Hi , i have recently installed Windows XP. From then my audio drivers are working and its been showing as "No sound device installed"Can u please help me out in this regard.

Answer:Audio driver problem

Have you tried the Add New Hardware Wizard?

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Relevance 48.79%

Hi all,

I have a BENQ Joybook S53, and after I installed W7 last night, the audio stopped working. It says that I have "no audio devices installed"...

It also happened to me last time when I rebooted my XP, but after I downloaded the audio driver everything went well. However, this time, even after I downloaded and installed the audio driver, it still says the same thing!!

I even went back to XP and copied all the files regarding to "drivers" and pasted into WINDOWS (under C drive) and some others under System32... But it still isnt working for me...
I think my audio device is "Conexant AMC 2 Channel Audio" when I checked in XP..

Thank you for your help.

Answer:Audio Driver Problem

Please follow this tutorial Driver selection for your Hardware devices.
If you have any further problems, or can't find a driver, please post back the information found under hardware id's here for all devices with a yellow triangle next to them. Either myself or another member will then see what we can find for you.

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Relevance 48.79%

I have installed my audio drivers correctly the problem is those drivers work som time and wont work som times.

Its like this i open my system and run any player like i tunes then audio stays untill i shut down but, if i wont open any player immediately after the system strts then audio wont work at all for which i have to restart please help me here i am using XP only ...AUDIO drivers used r Realtek HD audio manager....thank u fr heaing me

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Relevance 48.79%

I have a HP 305w 256mb ram 2.7 g processor , I have recently formated from the factory settings , installed windows xp 2sp and lost the audio driver in the process. I think I need a intergrated AC 97 driver, the computer doesnt have a PCI sound card , it is intergrated to the motherboard . I need help because i dont know what in the blue world I am doing I will answer any question you have if it will help you help me fix this @&#%&#@%#&^@ COMPUTER........ any help will be greatlly appreciated.
Thanks again for this site......

Answer:Audio Driver Problem

^ do you have Intel Mother Board ?
most probably it could be Realtek AC'97 Audio .
Drivers are available at

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Still haven't solved this issue:

and was hoping someone could help, tried everything I can think of, and lots of things others have suggested, but still I have no sound.

My audio device comes up in device manager as 'Multimedia Audio Controller' but has a little "!" on it. When I try to update the drivers, it automatically installs Realtek AC97, but at the end of the installation, the computer blue-screens.

I downloaded the correct drivers for my PC (Realtek HD) from the Packard Bell website, and though the installation process finishes, nothing changes. I still have the 'Multimedia Audio Controller' with the "!" and if I go to 'Sounds and Audio Devices' it says 'No Audio Device'.

I've been without sound on my computer for months now, if you can help, please please do. Thank you.

Answer:XP audio driver problem

You keep starting new threads [3 so far] but do not respond to any suggestions.
flavallee gave you a suggestion - that you have not replied to.
Go back to that thread and try his advice.
I will ask the Moderators to merge all your threads.

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I was wondering if you could help me

High Definition Audio Controller PCI\VEN_1002&DEV_4383&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&A2 This device cannot start.
Not Available ACPI\TOS1901\2&DABA3FF&1 The drivers for this device are not installed.

LookinAround said:

fyi... A computer doesn't need a sound card to create simple beep tones.

List any Problem devices

Make sure devices are connected and powered on
Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
On the other hand, if no devices are listed, tell me so
Generate and attach a DirectX report

Click Start->Run, enter dxdiag and click OK
===> If you?re running 32 bit Windows, dxdiag will launch on its own
===> If you?re running 64 bit Windows, you?ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
Notice progress in lower left window corner
When done, click Save Information button and save as a text file to your Desktop
You can attach it to your next post by clicking Upload a file to attach it
Click to expand...

High Definition Audio Controller PCI\VEN_1002&DEV_4383&SUBSYS_FF1E1179&REV_00\3&2411E6FE&1&A2 This device cannot start.
Not Available ACPI\TOS1901\2&DABA3FF&1 The drivers for this device are not i... Read more

Answer:Audio driver problem

Hi, According to your text report, your pc is a Toshiba Satellite L505D.
So the first and easiest move would be to go to Toshiba's site, they should have all the drivers for your pc.

In the 'Driver type' box, scroll down to 'Sound driver'.
Then click on 'Search'. You will see a line with 'Realtek' in it, you need to click on the small red 'down arrow', to get the file, which will be in a 'zip' form, ready to download.

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My nephew plugged his usb mp3 player into my aged p300 and installed it etc. As I didnt have any drivers for it he installed a generic usb audio driver from the win98se cd. I screwed up the system. At first it didnt work at all. I've since been through safe mode, removed the device, restarted many times but the whole system is running extremely slowly.

When I double click on my computer nothing happens for about 4-5 mins. At times I have assumed that nothing will happen and restarted. Everything seems to get locked up and the only way I can close programs is with ctrl+alt+del.

I've tried using winoptimizer to clean things up but that hasnt worked either - doesnt seem to be much good full stop.

I would really appreciate some help with this.

Answer:usb audio driver problem


Try this

Restart your Computer
At the Post Keep Tapping F8
You will get the Advanced Menu Options
Choose Comand Prompt Only
Hit < Enter >
at the prompt type scanreg /restore
It will give you a List of 3 Dates
Chose the date on which your system was working fine.
Hit < Enter >
Hit < Enter >
System will restart and then try using it and let us know

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hi, iv downgraded frm vista to xp and the audio wnt workiv tried all sorts of sites from lenovo to ms to fixthe problem but still no solution.everytime i try andinstall audio driver it keeps giving the message"HDA driver not installed" .......anysolutions model is thincentrek200. 

Answer:audio driver problem for xp

I can give one answer to you problem ( the easiest way) 1. Go to and find the drivers you need, almost all Lenovo products use RealTek2. Burn those drivers to a CD\DVD3. Delete all video and sound driver4. Reboot5. When the system ask if you have the drivers, answer yes6. Then give them the path where you downloaded the drivers That's the easy way, if that does not work for you let me know and I will guide you through the hard way. Let's hope the easy way works for you!

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am having thinkpad R61 8933-B57 havng serial num L3L6409 i have formatted my system having and installed windows XP but the audio driver provided by lenevo is not getting installed showing a problem couldnot find the media device for the driver one more thing lenovo is providing of contextant audio software but in my device manager its showing legacy audio software so please help me out please its a request plea 

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Was installing a program that converts .m4b to mp3 files. During the install, something corrupted, and it said it couldnt finish. After this, I lost all sound, and my onboard sound wouldnt work. Uninstalled the driver/sound device, re-installed - still no sound. Stuck a Sound Blaster in, installed the drivers. Wont work either. Sound Blaster shows up fine in Device manager, but under Control Panel >Sound/Audio it shows No audio device.

Any tips/suggestions?

System specs are

dfi lan party ultra d
opteron 165 @ 2.9GHz
2 gigs gskill ram
20gb harddrive
ati radeon x550

edit: screenshot
Edit once again: I got to a properties page that says the driver is "enabled but not started"

edit 3rd time: might have found a fix. keep you all posted, haha.
FINAL UPDATE: Figured this out.What you need to do if you have this problem is follows:

copy C:\windows\inf\machine.inf to a temp folder
remove line 20, "ExcludeFromSelect=*"
then go install new hardware, have disk, and install 'plug and play software enumerator' with the machine.inf file in the temp directory.

And you're done.


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hi guys.....this is ravi a new member in this community...i am facing a serious problem vth my audio device when i hav an voice chat thru yahoo or even gtalk.
i.e, when i call n talk, the other persons are not able to listen my voice but i can hear them. so i need to change the propeties of my audio mixer drivers i.e, by default "realtek audio output" is being selected...n if i change it to "realtek audio input" and marken the 'mic volume' then the other person whom i called are able to hear me.
by doing this...its being shown on yahoo messenger tht ur microphone is being muted....still i am able to talk n listen vth other persons whom i hav called
similarly i hav to change the settings for recording a sound clip on sound recorder.....

my PC configuration is:


plss help me out frm this problem guyzz.....[]
i am not able to understand whether it is the problem vth headphones or my motherboard drivers....i am totally confused vth this[]

Answer:audio driver problem

Your problem may have as much to do with memory as to Sound.
I would suspend or remove your audio drivers in the device manager, then download and install new drivers. I think you need to replace the drivers to rule them out as part of the problem.
Then I would check all your sockets related to audio, because using incorrect sockets is one of the most common of all computer user problems.
Then I would go back to your Sounds and Audio Devices in the Control panel, and Restore the Default Settings.
Once you have it working in Default mode, you can re-establish the setup you prefer.

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For some reason my audio drivers will not install correctly. I have an onboard NVidia soundstorm (Nvidia nForce2 Series) on an Asus A7N8X motherboard. The drivers worked fine on winXP SP1 but for some reason are not working anymore when I installed my SP2. I have had other problems with other various things but this is the one that is annoying me the most. I will gladly welcome any advice even if it involves a sledge hammer.

Answer:Audio Driver problem

lmao... uhh try checking the web for new drivers... and if that doesnt work, try the windows support forum...

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I have an Dell D600 laptop. Every time I reboot, I have toAudio driver, or I get no sound. I get an error that no sound hardware is available after each reboot reinstall the driver.

i have windows 7 and also had this problem when i was running windows xp.

also i need to download the driver for video card. it is a mobility 9000. can someone give me the link.

Answer:Audio Driver Problem

Here are the XP drivers for a Latitude D600

Dell does not show Win 7 drivers for your model.

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It always seems to happen that when I think I'll do the right thing and update my windows through the Windows Update, I end up screwing something
I cannot hear audio out of my speakers in the programs I am running
The Sounds and Audio Devices Control Panel tells me that there is no device for any of the options
I cannot listen to music through MediaMonkey
and I am unable to hear sound through VLC

the only time I am able to get sound to play is when I go into "dxdiag"
->Music tab
->Test Direct Music using the Conexant AMC Audio
-> a funny little diddy plays through my speakers

I don't know what has happened
I tried to roll back the driver
I tried to update the driver
I downloaded a BIOS flash, but I don't want to get into that if I don't have to, as I am never sure I got the right one

all I want is sound!
any help or clarification will be quickly appreciated

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 i am using dell inspiron 15 laptop,os is win 8.1 6bit, after the os installetion the audio driver is not working, i used so many driver s/w but it didnt work properly.

Answer:audio driver problem

Hello. Need to know the model number -- there are lots of Inspiron 15's, but a lot of difference among them.

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Hello, im pretty new here.. and i need some help with my audio driver.
(I'm sorry for my bad english)
Okay so my OS is vista 32b,
I format my PC and then i put in the disk with the audio driver which i recieved when i bought my computer, and it failed.
It says ..your audio driver files do not support your computer hardware...
i tried to download some latest drivers from the internet but they whole did the same error :X.
I'll be glad if u can help me get an audio driver.
Here some information
Motherboard ID 64-1216-000001-00101111-081407-Intel-BW$A0483035_BIOS DATE: 08/14/07 20:46:02 VER: 08.00.12
Field Value
Motherboard Properties
Motherboard ID 64-1216-000001-00101111-081407-Intel-BW$A0483035_BIOS DATE: 08/14/07 20:46:02 VER: 08.00.12
Motherboard Name Asus P5B Deluxe

Front Side Bus Properties
Bus Type Intel AGTL+
Bus Width 64-bit
Real Clock 333 MHz (QDR)
Effective Clock 1333 MHz
Bandwidth 10665 MB/s

Memory Bus Properties
Bus Type Dual DDR2 SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 1:1
Real Clock 333 MHz (DDR)
Effective Clock 667 MHz
Bandwidth [ TRIAL VERSION ] MB/s

Chipset Bus Properties
Bus Type Intel Direct Media Interface

Motherboard Physical Info
CPU Sockets/Slots 1 LGA775
Expansion Slots [ TRIAL VERSION ]
Integrated Devices Audio, Dual Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset P965
Extra Features [ TRIAL VERSION ]

Motherboard Manufacturer
Company Name ASUSTeK Computer Inc.
Product ... Read more

Answer:Audio driver problem .

deaps welcome to the forums.

You didn't say where you downloaded the drivers from but it sounds like you didn't go directly to Asus. Go here,

ASUSTeK Computer Inc.

click on Downloads, select your OS (Vista 32 bit in your case), then select the drivers you need.

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 i am using dell inspiron 15 laptop, audio driver is not working

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My Ideapads audio turns into mute. I cannot open it anymore. How can I install and restart my audio back into normal? thanks

Answer:Audio Driver Problem

Welcome to the forum, junalcazar. You forgot to mention how the sound got lost. From the title of your thread, my guess is you installed an audio codec driver that never got completed. If it were, try going back to the setup.exe of the audio driver and double click it again to complete the installation, then reboot. Hopefully you will get back the sound.  Otherwise give us more information.

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I have machine M52(9211-D14). I have downloaded driver as given at your support but when I install it, It completes setup without any error but audio driver still not install. I have also tried driver pack solution  2013 but still audio driver is not installed. Kindly help me with it as I am fed looking for audio driver on internet.

Answer:Audio driver problem

When you download the .exe driver file and double click it, it does not install the driver it only unpacks the driver. Look in the folder c:\Software Tools\ you should see a folder labeled audio, that is your driver. Find the .exe in that folder and launch and the driver will install.

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I am getting a yellow exclamation in the Device Manager:
Microsoft UAA Function Driver for High Definition Audio - Realtek 880/860

I've got the latest update from Realtek (2.14 dated 1/09/09) but I am hesitant to install it because it might bork my sound (which seems to work fine now). I've had problems in the past on other PCs.
EDIT: I've just noticed there's a different driver here: Asus-M3A-Realtek-ALC883-Audio-Driver-6015464-WHQL.

Ok, so why am I screwing with this? Well the PC case I just bought (Coolermaster CM690) has a front panel IO that I want my headphones to use but it needs the high def audio enabled.

My system: XP SP3

Could some please walk me through the process?
Thanks in advance.

Answer:Audio Driver problem

Update: I took the plunge and updated my BIOS to the latest version.
Then I grabbed this driver Asus-M3A-Realtek-ALC883-Audio-Driver-6015464-WHQL

However, I am still getting the yellow exclamation in the Device Manager:
Microsoft UAA Function Driver for High Definition Audio - Realtek 880/860

What to do next?

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I recently went from Windows Vista 32bi to Windows XP 64 bit and the one thing that is giving me problems is the audio driver.

I cant' seem to find a driver that works with windows xp 64bit professional The driver in question is SIGMATEL STAC 92XX C-Major HD Audio.

Any feedback would be great, thank you.

Answer:Audio Driver problem

This claims to be it -


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I am attempting to rebuild and Old PC for my father to get him on the internet. I have done a clean install of Win98SE. The Motherboard is a Gigabyte GA6-WMMC7 i have been to the website and downloaded lastest drivers. Chipset and VGA and Motherboard installed ok but can't seem to get the audio drivers to work. I have extracted the downloaded file and burnt to CD but windows does not seem to recognise any of the files as the audio drivers. Anyone offer any assistance?

Answer:Audio Driver Problem

With the audio does it have a setup file with them if so double click it

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Please I need help installing sound driver on my HP mini 2133. I downloaded the driver from but it always complain that " Hda audio bus driver not found "and I have downloaded the hda but still the sound driver is not installing. Please help me

Answer:Hda audio bus driver problem

Go to Start/Run and type devmgmt.msc and press enter. In the Device Manager any devices with yellow flags need to have drivers installed. The Driver for your computer should be the SoundMax driver. Download the Chipset and SoundMax driver for your model and any other drivers you require from the Device Manager. HP 2133 Mini-Note PC*-* Download drivers and software - HP Business Support Center

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I bought a HP, which has the onboard Audio, and the driver is Legency audio drivers (with Video on board as well). No matter what I do (even go on a 3 hour phone conversation with HP support center) it will no reinstall and when I try to play any sound it shows no audio device installed.

I bought a sound card, installed with the CD that comes with it, still no device found. I left it alone because I can use my other laptop for music.

I just purchased another clone pc, installed XP PRO on it, still same problem, same message. Is there a way to uninstall it and get new drivers for it? because no matter what I do I cannot find a place to uninstall the onboard drivers!

I need help///


Answer:Same Problem w/ 2 PC's Audio Driver


After I installed EVEREST I found out that under direct X, my primary audio device is wrong, the new sound card I installed was listed the second.
How can I set my new sound card as a primary audio device?
I think what it has now, I have 2, yes, two, legacy audio drivers on my computer. I cannot get rid of it using the driveruninsaller PE.

thanks for any help!

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I just recently formatted my computer and went to Windows XP pro instead of home like I had before. Well anyways my problem is that I try to play music and it says no audio device is attached. I know for a fact my sound card is working fine because I was using it right before I formatted. How do I get my audio devices working again? My audio driver is just a factory one that came with my computer, Legacy I think, not too sure though. Thanks.

Answer:Problem With Audio Driver **Help Please**

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ok hi,

i have just purchased a PC which im running as a server, with server 2008 (windows 7)

I have managed to find the drivers for the NIC, now all that i need are the audio drivers.

I have the multimedia controller in device manager, and it finds no drivers online. I have downloaded and installed some drivers i found, and they appeared to install fine, but when i open the audio properties in control panel, there is no audio device selectable. If i look in device manager, i see that its installed the driver for SoundMax Integrated Digital Audio. My volume control in the taskbar also remains with an x.

any ideas on a fix for this, its quite urgent and i need audio drivers.

here are my stats:

Mainboard Model: Intel Corporation D865GBF
Chipset: Intel i865P/PE/i848P
Southbridge: 82801EB (ICH5)
CPU: Intel Pentium 4

ive never had any problems sourcing drivers for old hardware for a newer os, so i beginning to thing i may be screwed

Thanks for any help!!

Answer:Audio Driver Problem

plleeeasseee hellpp!!

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i have a ****ty toshiba satelite pro, running on windows xp, i reformatted yesterday cos of a few problems. i downloaded all drivers from toshiba website for the laptop, everything works apart from audio. i remember it working briefly, then when i restarted nothing. ive downloaded from the realtek website. no luck. ive tried installing AC97 driver, nothing. when i go to the volume control, i get an error saying theres no mixer devices. but when i go to the services.msc it says microsoft audio has already been started, i restarted it and no luck.

its really annoying me, can anyone help?

Answer:Audio Driver Problem

you need the actual driver rather than software, double check correct driver (motherboard driver) from site, possibly uninstall what you have done already and reinstall, sometimes these work better installing from safe mode, press f8 on start up

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Recently I had a mishap with the Creative X-FI driver 7-30-2009 update, and I can no longer hear sound in Windows 7. As a result from this, most of my audio drivers/Creative X-Fi programs ended up deleted. At that point, I tried to uninstall my audio card from device manager and restart to get the original, default drivers back. However, this ended up making my card (X-Fi Titanium) unrecognized by device manager. I attempted to reinstall the 7-30 update but it ended up blue-screening my computer. I system restored, and luckily most, if not all the drivers and programs are back. Is it safe to try to reinstall the audio card via device manager again? If not, is there a better, safer way to get the sound working again?
Thanks very much in advance.

Answer:No Audio, Driver Problem

Uninstall all your Creative drivers download Guru3D - Driver Sweeper (Setup) download from clean the creative drivers, restart the computer and try installing it agian, If it blue screens agian its a hardware problem with your sound card.

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I recently removed the audio card from my computer. Now I am trying to load the audio drivers for the motherboard (original audio source). I must be missing a step somewhere, because the drivers appear to load but multimedia in the control panel says no audio device detected. I am using the installation program that came with the motherboard. Any help would really be appreciated.

Answer:audio driver problem

What mb? What OS? Are the drivers supplied for the correct OS?

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heres the problem, i just recently formatted my intel desktop computer with a windows xp home edition CD from another computer and now there is no sound. i downloaded the driver needed (SIS 7012) but when i try to setup it says UpdateDriverForPlugAndPlayDevices -536870397 then it says "failed to install audio driver for xp, setup will exit". please help!

Answer:audio driver problem

Is your sound integrated into your motherboard?

If yes, then tell us what your motherboard is.

If no, then tell us what your card is.

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Hey guys, i got my computer fixed a few days ago and i just got it back yesterday and i played a pc game called f1 challenge 99-02 i can play it but theres no sound its really difficult to play without the sound can anyone help?
Where can i download sound cards or drivers for windows xp?

thanks alot.

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I seem to have a problem with my audio my speakers work and everything but when i put music on or play any sound i cant hear nothing... on device manager i found this missing:Intel(R) 82801BA/BAM AC '97 Audio Controller - 2445Please can someone tell me what to do about this or do i have to download a software or please help me Thanks

Answer:Audio driver problem, please help me!

What did you change to cause them to be "missing"?Install driver from original CD's or download them from computer manufacturer's website.

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I have a Compaq Presario 2100 laptop and am trying to run the Boston Acoustics Digital BA735 series speakers. The audio driver is a Conexant AC-Link Audio Driver version The sound wont play if I have the Boston speakers plugged in but it works if I use the crappy hardwired speakers in the laptop. I've tried updating the drivers several times with no luck. Do I need a different sound driver or are these speakers not compatible with my comp ??

Tato Masher

Answer:possible audio driver problem

i don't think its a matter of them being compatable. don't take this the wrong way, are you sure you haven't plugged them into say a microphone jack rather than a speaker jack? perhaps the speaker jack is broken. could you try some headphones or another set of speakers using the speaker jack?

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More than a month ago I switched to another ISP and at the same time my desktop began to behave very strange.
- The communication was lost (can not get any IP-address. Both the modem and the router are OK - I use my laptop daily).
- The sound was lost.
- Parts of the Office-package 2003 (i.e. Word, Excel and PowerPoint) could no longer be used (Errormessages at starup).

Very strange. I've run many programs to see if the PC was infected by any malware (ESET Smart Security, a-squared Anti-Malware and Malwarebytes' Anti-Malware) without problems.

I've also checked the disk (using Samsungs ES-tool) - no problem. Tried "System Reset" but got a message "System reset could not protect the computer. Please restart the computer and run "System reset" again." I tried once more but got the same message. But aside from those "problems", I can still use most of my programs that does not rely on connection with the net.

Yesterday I tried to fix the sound - and succeded! Checking on the Control panel/Sounds and Audio devices where I noted that everything was "greyed out" - i.e. no sound device (in my case "Realtek HD Audio output").Via System/Hardware/Device Manager I uninstalled the driver for "Realtek HD Audio output". After a restart - the sound was back. However, it only lasted until the PC was shut off/restarted.

After repeating that process once more I got an errormessage: "Rthdcpl. EAccessVio... Read more

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Hi everyone.

I've just had to re-install windows after Sony Ericsson software managed to wreck my OS, and I have lost all my drivers. I am running XP Professional (32) sp1 (at the mo) and the device is an VIA AC'97 Enhanced Audio Controller.

I'm new to all this and I don't want to make any mistakes installing new drivers. Could someone please point me in the right direction as I have absolutely no idea what I'm doing.

Many Thanx

Kris (kstone77)

Answer:Problem Locating Audio Driver

What motherboard do you have?

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my comp is a intel 2.4 and i cant find the audio driver cos the sound device is on the motherboard,how can i find the name of the card and the good driver plz

Answer:Problem With My Audio Multimedia Driver

There are plenty of programs out there to tell you exactly what's on your computer. The one that I've always used was SisoftSandra. Do a search on it. Although it's not free, it'll tell you everything about your computer, including the manufacturers, the driver versions and a host of any important information you'll need to know about your computer.While you're at it, get the manufacturer of your motherboard, and go to their web site and download the drivers for your motherboard. That'll probably fix your driver problem, along with every component hooked up/installed in your computer, along with names and other important information.Hope that help!WalkmanOne Man's Opinion

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hello ive just reinstalled windows xp on my sony desktop for the first time and am having some trouble. it is with my onboard audio, i cant get any sound out of my motherboard sound. i went on the sony website, downloaded all original drivers, and installed them. but when i installed my audio driver it seemed everything installed correctly, then i reeboot and it was like it didnt even install. i still go to sound, game controller... and no sound or audio is selected or able to be selected. i even go to device manager and cant find the driver i installed. how do i get it on my system?? thanks

Answer:onboard audio driver problem

Check your BIOS and make sure onboard sound is enabled.
Also make sure all your mothertboard drivers are installed.

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Hello everyone,

I have recently installed a new motherboard and installed all the drivers. I installed the sound driver which are realtek high definition audio drivers. When the Realtek program is running in the bottom of the screen it is fine. That is until I start to play music and then it starts popping up all the time saying a jack has been plugged in / unplugged. It keeps doing it over and over when listening to music and it disrupts what ever I am doing on the computer.

In the end I have to just do a ctrl alt delete and end the Realtek program. The sound still works but it would be nice to have a controller for the settings running when the computer is on.

Any idea what may be causing this?
I am using a Foxconn A6VMX
Thanking in advance

Answer:Irritating Audio Driver Problem

Any one got any ideas?

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had my pc for about 18 months now and since getting it every now and again I get a pop-up sayng there's a problem with sigmatel audio driver.
nothing actually stops working but i get an option for help which says the following.......
Technical Information
IDT list of OEM partners
Address a problem with Sigmatel C-Major audio driver
Sigmatel C-Major audio driver has stopped working properly.
To solve this problem, go online to your computer manufacturer's website and search for Sigmatel C-Major audio driver updates.
How do I find my computer manufacturer?
Click the Start button , type msinfo32 in the Search box, and then press ENTER. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
Click to go online to see contact information for most computer manufacturers
Additional information
Sigmatel C-Major audio driver was created by Integrated Device Technology, Inc. and is distributed by your computer manufacturer.
do i need to download this driver even though nothing stops working? and what if i download the wrong one?

Answer:problem with Sigmatel C audio Driver????????? help!

Suggest you post back the make & model of your computer - the exact model number should be on the bottom of your laptop or back of the computer. We`ll then have a look for you. Which operating system is it?
Even if install a new driver which doesn`t work you should be able to roll back the driver to the previous one.

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I have a very old PC. apparently its an evesham (im not too sure what specific make it is though; i have tried various different programmes to find out) - basically im using Windows 2000 professional and I have a USB headset that I would like to use; ive plugged it in but cant get sound from it; i dont know if i need to install audio drivers for the onboard audio first? - if i do im having difficult finding out which audio driver i should install.Please help.Thanks !!

Answer:Help needed - i have an audio driver problem

It's the motherboard you need to ID. Will SIW do the job? click here

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i have a gateway computer that came with windows me. i installed xp home from a wndows cd. i could not turn my mic booster on and off with the new xp home, so i downnloaded drivers to update to xp from gateway for my sound card. now i get nothing but static somes from my speakers, and still cn not turn on mic boost. if i restart my computer it usually fixes the static. my question is... how do i get my old drivers back without a backup point and how do i get as much control over my sound card with xp as i had with my gateway version me?

Answer:audio driver update problem

There is alot of older hardware that will never work properly with XP because manufacturers decided not to spend money on developing new drivers. Thats most likely the case with your sound card. Try Win 2000 drivers. If that doesnt work you will need to go back to ME or get s anew sound card.

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My realtek audio driver does not work because of 'This device cannot start (code 10)'I have tried to uninstalling and reinstalling the driver,but the same problem occured.I am used to asus M2N-MX SE PLUS SERIES with windows xp.please give me a solution.

Answer:realtek audio driver problem

Have you tried downloading and installing the latest driver?

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Hi everyone!

I try to give as much detail of this problem as I can think of right now:
I just freshly reformated my C: drive, and when I went to reconfigure my drivers, the sound driver can't seem to work properly.
The computer beeps whenever it should give the standard windows ding from the speekers, the device manager shows a yellow exclamation mark (!) at my sound driver, which is a Realtek AC'97 Audio driver, and when I try to refresh or dowload another one, it says: Device cannot be activated (Code :10). I've downloaded the latest version from Realtek's page, did not fix it. It gives me a warning when I try to refresh it though, that 'This device did not pass the Windows Logo test', saying it's not compatible with XP. Which is funny, since before the reformat, I've been using it for a year without any problems. My Audio Card is an Intel 82801GB ICH7 - AC'97 Audio Controller [A-1], according to Everest. I've also checked the audio support in BIOS, it's enabled. In the Control Panel->Sound & Audio Devices panel everything is grayed out, every checkbox and every combobox on all tabs.

Can someone help me with this problem? I'm in a serious need of music right now...

Answer:Realtek Ac'97 Audio Driver Problem

When downloading drivers, it's best to download them from the computer manufacturer or the motherboard manufacturer
From the number you gave, I believe it's onboard sound not a sound card

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Ok, so I've read all the threads here that delas with Realtek audio problems, but none of them seem to solve my problem.

So here we go: None of the drivers on Realteks site works. When I download and install them I just get a overcrossed speaker symbol. It says: No audio device installed. But in the control panel it says it is installed and working correctly. And yes, I have uninstalled any previous drivers and restarted my computer. However, if I use the drivers on the CD that came with my motherboard, I can get the audio to work. But when I plug something in on the front, like headphones for example, a popup says something like: This driver is not designed for Windows Vista, please visit Realtek to install the correct driver.

Also, there is also a problem with the driver on the CD. With it installed, the audio works only 2 times out of 3 when I boot my computer. Extremely annoying.

Please help!

Hardware: MB: MSI P965 NEO (MS-7235) Audio: Realtek AL883 integrated
Vista Ultimate x64

Answer:Realtek Audio driver problem

Yep even i had this Problem with my onboard soundcard(Soundmax).
I kept trying different drivers to get my Front Panel Audio(FPA) to work(around 3-4 before one finally worked).

I suggest you stick to your CD Drivers for now and wait for New drivers or some workaround to be released.

Run a Free scan to check your PC for outdated drivers

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I had some issues regarding the windows booting up to a black screen issue that I think was down to my graphics card (Radeon HD 2400 XT) having issues with the resolution of my monitor (ViewSonic VA2213w). So in the end I did a format and reinstalled windows.

Once it booted up again it tried to find the drivers for various things but as my PC came pre made and pc world didn't give me any cds with it I had to get some drivers using my laptop etc etc before I could get on the net.

So having done that I managed to install the graphics card, had some issues with the black screen again but that seems to be ok having lowered the monitor resolution to 800x600 for now. Anyway in the hdevice manager there are these listed with question marks:

Audio device on high definition audio bus
PCI serial port
PCI Simple communications controller
SM Bus controller

Windows searches for drivers but says it cant find any for all of these. I've been on the Lenovo site here and downloaded the audio drivers but theres no sound still (only those beeps xp uses)

I used Aida64 and this is what it said my pc specs are:

Lenovo ThinkCentre M57p motherboard

Theres a fair few bits under audio though - windows audio, pci/pnp audio, hd audio, openal, audio and video codecs.

Under hd audio it says Intel 82801IB Ich9 hi def audio controller, analog devices AD 1882. I tried that trick of making th... Read more

Answer:Audio driver problem - Lenovo pc

Greetings, SpoonLord.

The flags for the following: "Audio device on high definition audio bus, PCI serial port, PCI Simple communications controller, SM Bus controller" indicate that you probably need a chipset driver installation.

Without knowing your Windows version and Service Pack #, I can't point you to specific files. However, if you will visit this IBM page and plug in your model # and OS version, you should be able to find the correct download(s).

Once you find the correct chipset driver, install it and make sure you reboot to finalize the installation.

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I got this new motherboard Msi p31 neo-f and installed it, but i cant get my sound working. I have installed the latest drivers and still it isn't working. My OS is win xp. Allso in device management i cant find that realtek hd audio driver, is it broken or what ?

Answer:Realtek HD audio driver problem

Did you install the chipset properly?
Did you enable onboard sound in the BIOS?
Check that Windows Audio Service is started.
Go to Control Panel>Administrative Tools>Services
Scroll down the list of services until you find the Windows Audio service.
Right click on it and choose Properties.
Make sure it is set to Automatic and Start is checked.

These are 3 different fixes for Realtek problems
KB835221 Hotfix
1. Remove "Audio device on High Definition Audio Bus"
2. Download from Microsoft the KB835221 hotfix and install it:
KB835221 Hotfix:
3. Restart the system, and XP will automatically detect the devices
4. After this you should be able to install Realtek drivers.

Unknown PCI Device
First, uninstall the PCI device in Device Manager and shut down then re-boot.
Did that fix the problem?
Download this file, unpack it into your folder of choice. (Q888111 UAA add-on)
Go to Control Panel>Device Manager>PCI Device>Update Driver> Choose the folder where you extracted it to, then you have to find the .sys file from the UAA HD Add-on folder and other .sys from Realtek's driver folder and re-boot and it'll automatically activate it.
The UAA HD Add-on file is here: Listed as Q888111.
Normal fix:
1) In Device Manager, remove the High Definition audio device (or the unknown device, if there is one) under Sound, Video & Game ... Read more

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Hi there!
I have a laptop running XP SP2, which uses the Vinyl AC'97 Codec Combo Driver (WDM). Its been running ok for 2 years now, but just lately 99% of the time when I boot up it fails to recognise the audio driver. In device manager it has the yellow warning icon against it, and when I click on properties i get 'This device cannot start. (Code 10)'. I've tried updating the driver using the update facility in device manager, but it makes no difference. I've searched other forums and there does seem to have been other people affected by this, but noone seems to have an answer for it. It sounds like some kind of conflict, but i'm really at a loss. I've tried uninstalling the driver and letting a re-boot add the hardware, it loads the driver ok, but device manager and 'volume control' still say there is no audio device. Very very occasionally when I boot up it DOES find the audio, and everything is fine until then next time i boot. Please can anyone help? regards, Fishy

Answer:Vinyl AC'97 audio driver problem

I'm assuming its all onboard sound, but could there be a loose connection inside the case? it might explain the intermittent nature of the problem?

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Hi Everyone.

I've just re-installed windows and lost all the drivers. I'm having a problem locating the correct driver for an VIA AC'97 Enhanced Audio Controller. I've been to the VIA site but I'm still confused as to which driver to download. Could somebody please help me to select the right one as I really don't know what I'm doing.

I'm running XP Professional (32) sp1 and the audio controller is integrated with the motherboard.

Many thanx.

Kris (kstone77)

Answer:Problem Locating Audio Driver..please Help

Hi Kris.
There are different drivers for different via chipsets.
It's always best to get these from either the motherboard or system manufacturer.
If you bought this system pre-built by a major manufacturer, go to the manufacturers website or post make and model here.
If it's a "no-name", like you see in some mom and pop shops, post make and model of motherboard.

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Hi sir muksnipe i have same problem with RyuSensie.. can u help me we have the same laptop.. my problem is the link u give to Ryu is not available anymore can u help me find another link for the driver plz...

Answer:WDM Audio Compatibility Driver problem


Is your Windows XP? and if so what Service Pack is it at? as the thread from 2007 you posted in although the original link Musksnipe posted is dead (and he is no longer active on this forum) the Service Pack you are using may have changed since that time and the instructions for getting working Audio is different.

Your Lifebook is the Lifebook e8210?

A live working link is this one HERE

BUT if you have XP SP1 or 2 then you will need the UAA HD Audio driver form HERE installed first before the audio driver above and reboot, if you have SP3 then just install the Audio driver above.

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I just installed WinXP Pro onto a new HDD with a new mobo. The entire install went fine. Before I installed the audio drivers from the disc that came with the mobo, I installed several audio codecs. I don't know if that has anything to do with it, but my audio driver isn't working. If I go to the driver window where it should normally say: This device is working properly, it says something to the effect of: error 10. I've tried unintstalling it and reinstalling, with no change. I went into BIOS and switched from AC97 to Azalia for the audio, and it was set to Enabled.

This is an MSI mobo, MS 7508 or 7085 (not sure on the model #) with C-Media Azalia CMI9880L audio codec controller.

Any idea what I've missed?

Thanks for any help!

Answer:Audio driver/codec problem

I normally fix a problem like your's by deleting all Sound devices in Device Manager and reboot. Windows will re-discover it and then you can select Have Disk and install the drivers you have.

Good luck.

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i've original Intel DG31PR Motherboard in which i'm facing a problem of audio driver installation when i'm trying to install the realtech high defination audio driver than it shows the following error:

"error code 0xe000227
install high defination audio driver failure"

Pl provide the appropriate solution for that problem.i'll be very Thankfull to you

Thanks And Regards

Answer:problem in audio driver installation

:wave Welcome to Major Geeks :major

Which version of Windows are you running? Is this a clean install or is there a reason why you're trying to re-install the sound drivers?

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Hi everyone!

I try to give as much detail of this problem as I can think of right now:
I just freshly reformated my C: drive, and when I went to reconfigure my drivers, the sound driver can't seem to work properly.
The computer beeps whenever it should give the standard windows ding from the speekers, the device manager shows a yellow exclamation mark (!) at my sound driver, which is a Realtek AC'97 Audio driver, and when I try to refresh or dowload another one, it says: Device cannot be activated (Code :10). I've downloaded the latest version from Realtek's page, did not fix it. It gives me a warning when I try to refresh it though, that 'This device did not pass the Windows Logo test', saying it's not compatible with XP. Which is funny, since before the reformat, I've been using it for a year without any problems. My Audio Card is an Intel 82801GB ICH7 - AC'97 Audio Controller [A-1], according to Everest. I've also checked the audio support in BIOS, it's enabled. In the Control Panel->Sound & Audio Devices panel everything is grayed out, every checkbox and every combobox on all tabs.

Can someone help me with this problem? I'm in a serious need of music right now...

Answer:Realtek Ac'97 Audio Driver Problem

Some things to check:
Check that Windows Audio Service is started.
Go to Control Panel>Administrative Tools>Services
Scroll down the list of services until you find the Windows Audio service.
Right click on it and choose Properties.
Make sure it is set to Automatic and Start is checked.

Make sure all your updates are current, including DirectX.

If you aren't able to fix this post a make and model # if your PC is manufactured (Dell, Gateway, HP, etc.) or your motherboard ID, if it is a build. Or even better:
Use Everest to get a report of your system?s hardware, OS, and drivers. Upload the report as an attachment
When Everest is done scanning, click "Report" at the top of the Everest window, click next to get to "Report Profile", select "Hardware related pages", click next, select "Plain Text", click "Finish". Then when it is done processing, click "Save To File". Save it where you want to. (I would use Desktop.)
Click "Go Advanced" in the MG reply box, scroll down a little way until you see "Manage Attachments", click it, browse to your file, click "Upload", and close the window. Then submit the post. You may have to also type something in the reply box, like, "Here's my report.", so that it will submit.
Also, the attachment below may help you out some.

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I've recently noticed that my audio drivers are not functioning as they used to before and cause my computer to restart by changing the volume control.
I'm using an Acer Veriton 1000, recently formatted and updated with recent drivers and did not have a problem then. I'm using the HIgh Definition Audio Driver Package - KB88811 and Realtek High Definition Audio Drivers (as per add/remove program tool).
I'm able to open the master volume control, but when i try to change the volume level the computer automatically switches off and restarts. After I log in i get the windows prompt 'windows has encountered a problem' and when i send the error report my internet browser opens to tell me that the cause was a blue screen error though it wasn't an actual blue screen error. I have uninstalled most of the recent programs (including windows XP SP3) yet i still get this problem.
Note: I use Realtek AC'97 Audio interface as well

For any more system information required for anyone to help me,please feel free to ask.

Thanks in advance!

Answer:Realtek Audio Driver Problem.

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hi guys. im new to techspot
i need sound and audio driver for awrdacpi system model.
i just formatted my computer and i lost my motherboard driver.
is there a link that i can go to download the drivers?
any help is gladly appreciated. thanx.

Answer:Audio and video driver problem

Closest match is here:

For further help please put your System Specs information in your Profile

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Okay, here's my problem:
I have a computer that has Windows 2003 Server running. Now I want to install the audio driver to it because it didn't recognize the audio driver automatically.
My sound card is an integrated SiS 7012.

Whenever I try to install the driver, it finds the driver and installs it then it says:
An error occurred in the installation of this device. The name is already in use as either a service name or a service display name.Click to expand...

I have pretty much tried alot of things, i know I am not installing corrupted drivers, as I have used these many times before and always worked (I have reinstalled Windows 2003 because of another problem it had - before the reinstallation, i had installed my audio driver sucessfully).

I think it is a poblem with some registry keys but I dare not play with it as I don't know what to do in it.

Any help will be appreciated.


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So I produce music,
so its not like I can go without sound.

Now i know that the sound card isnt broke.
Well actually I dont,
I just say that to make myself feel better.

But i have a stupid red x over my speaker.
I have a Realtek High Definition Audio installed,
but every time I try,
"The Device cannot be started (Code 10)"

I just need heelpp.

Other than this,

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i just upgraded to from an older nvidia 8600gt to an ATI 4870 and i use an asus P5N-SLI mobo. I keep getting on startup hardware located " audio device on high def bus" and I dont understand where to get the drivers for it. I am running windows XP home edition on this one. only thing i deleted was the nvidia display driver when i changed to the 4870.

thanks in advance

Answer:driver problem high def audio bus

taking a shot in the dark, but if the card has hdmi output, it will also have audio output as well, as hdmi has audio and video in the same cable...could be that your motherboard audio isn't hd, but now the video card is? have you used the proper drivers for the new card?

this might be a solution for you:
but first i would look for an updated audio driver from the motherboard manufacturer's site.

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My computer's audio suddenly stopped working. The last thing I did before the audio stopped working was uninstall/reinstall the NCH Debut Video Recording Software and when it prompted me to restart to allow the changes to take effect, I did not. Instead I continued recording more videos.

I think something somewhere messed up my system and I don't know how or where I'd start fixing it.

Realtek is the manufacturer/developer and I have the installer for my chipset, I already uninstalled/reinstalled several times but that does not seem to fix what's wrong.

Still in the device manager, there is no entry for Realtek sound driver, all that is under the Audio seem like generic Microsoft programs that have question marks next to them..

Here are the technical specifications of my computer. I also included links to screenshots of the error messages I receive.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) CPU G2010 @ 2.80GHz, x64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 3487 Mb
Graphics Card: Intel(R) HD Graphics, 1551 Mb
Hard Drives: C: 100 GB (48 GB Free); D: 20 GB (9 GB Free); E: 15 GB (10 GB Free); F: 40 GB (9 GB Free); G: 229 GB (94 GB Free); H: 60 GB (23 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H61M-DS2 3.0
Antivirus: AVG Antivirus, Enabled and Updated

-------------... Read more

Answer:Realtek Audio Driver Problem

Try this driver please.

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After installing windows xp and loaded all drivers except on is acting very crazy which is audio. Under device manager it tells me "WIndows cannot load device driver for this hardware the drive may be corrupt or missing" any suggestions i have already tried uninstalling the device and reloading the driver but still had no luck. Im stuck any suggestions?

Answer:Having a problem after reinstall of OS with audio driver

Try windows update, or from the manufacturer.

Hardware monitor can be used to find who made it.

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I upgraded to windows 10 and my dolby digital sofware is gone and i got it again but i always get this error:
the current dolby audio driver is 7.2.8000.17 and the software application expects driver version 7.2.7000.4 please insstall a valid driver and software applicationa combination
 can someone please help me, i have tried alot of things.
I have lenovo y50 i7 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity

Answer:Y50 - Dolby audio driver problem PLEASE HELP!

uninstall the audio driver , download and install the lenovo driver and block windows from download the updated driver with this it, run it, select hide updates and select the audio driver)If windows update the driver you will lose again the dolby app

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