Computer Support Forum

No Sound

Question: No Sound

I can not get any sound from watching a video. I have run several tests to check my computer and it's components and all are up to date. I have the volume set to 100 %. I have done various things different places tell me to do and still no sound. From one test I did get some information that my speakers are not plugged in, but they are. One cord is plugged into the computer in the round, green hole. The other is plugged in to the back of the computer where things get plugged in at. I'm getting information that everything is working correctly but still no sound. What's wrong? Could the external speakers just need replacing? I have esperion 660 with Windows 10.

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Preferred Solution: No Sound

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: No Sound

Have you tried different sources? Such as playing a video online and playing a DVD video or one that is on your hard drive?
Have you tried playing audio files and checked if the audio works? Have you tried a different set of speakers or headsets? Just to be sure, you are using the green port to connect the speakers i.e., if the speakers have the 3.5mm jack. Or are you using USB speakers? In which case, have you tried a different USB port?
Have you updated the drivers? Latest drivers are at Update the latest BIOS from Installation instructions are at
Tap F12 key repeatedly on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Click on the Quick Audio Check at the bottom of the diags page, this will test the speakers. Let us know the result.
Please send me direct message by clicking on my username with the service tag and contact details, should you require further assistance. If the machine is out of warranty please contact Out of warranty support at

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Hi all,
I am running Windows 8.1 on a Medion Akoya P2004 AIO UK, I have no sound, but download the drivers from the Realtek site, install and the sound works fine, but if I reboot, the sound is not working again, any advise greatly appreciated.
Noel Lackey

Answer:Windows 8.1: No sound, install driver, sound works, reboot, sound disappears again

This is strange!
Perhaps something here at Fix: No sound in Windows 8 may help you.

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Cheers all,

Problem is as stated in the thread; I downloaded, untar'd and set the theme up today. I know it's specifically the "Close Window" sound since it's unique from the others. I'm referring to the following actions in particular (there may be more things I could do to proc it, but I haven't checked yet)...
Opening a Program
Opening a Folder in Windows Explorer
Starting a new Windows Explorer Session
Closing a Window (expected function)
Closing a Windows Explorer Session (expected function)
Those not followed by (expected function) have a different sound assigned to them, although the Close Window sound plays anyways. Not always immediately after the action is performed, either - there can be anywhere from a 1 to 15 second delay before the .wav plays.

The sounds are located in C:\Windows\Media\AltimitOS\ with AltimitOS being a custom folder I copied in. I originally untar'd everything to the desktop, then created and moved everything into the folder and tried running the theme from there. I've made sure all file paths are leading to the \Media\AltimitOS folder.

Any help is appreciated. Cheers,

Answer:Custom Sound Scheme: Close Window Sound Plays Instead of Chosen Sound

As this is a 3rd party app, it sounds like it is buggy. Does the Windows schemes work OK? If so, that puts it back to the buggy app.

I would go back to the app developer for assistance.

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Hello; A rare conditon: I cant get sound out of any internet video. sound card is ok. Sound from every other source is ok,,,except from internet explorer videos of any kind.


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I have read a bunch of threads on multiple sites and have found some similar problems but nothing exactly like this.  Here is what doesn't work:-The windows sound on my computer does not work.  -I can go into the sound setup where you pick which sounds for different tasks (like windows startup), and the play button to preview that sound is "grayed" out.-Sound scheme is blank.  If I set the sound scheme to the "Windows Default", click apply and then click ok to close that menu, then go back into the sound scheme menu it is blank again.-There is no volume icon in my tray even though in the sound menu, it is clicked to be there.-No sound at all in IE.Here is what does work:-All other sound works fine such as playing the sound files for windows like  "Ding.wav" using windows media player.  Playing mp3's - no problem.  - Even if I go to the "Speech" icon in the control panel and listen to "Microsoft Sam" say "You have selected Microsoft Sam as the computer's default voice."  That works fine.I have downloaded new drivers for my sound device.  I have also ran the "DXDIAG" and all the sound test on there worked fine.Hope someone can help.Tired and rambling,Karl

Answer:No Windows Sound, No Sound Scheme, No Volume Icon, all other sound good.

Have you tried System Restore?

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I have good sound with other speakers on this desktop, but I wanted to save some workspace on my desk, so I recently got a new AX510 sound bar and attached it onto a Dell 2208WFP monitor, one of the monitors listed for that soundbar.  It powers up via the AC port built in to the monitor, just like it should, and I've correctly connected the audio cable on the soundbar audio output on my desktop.  But there's no sound at all.  I did get a static "pop" once... but no other sound.
So I am trying to figure out whether the sound bar is defective, or if this is possibly a Windows 10 issue, as I've read a few odd posts on the internet about people suddenly finding that previously working sound bars don't work in Windows 10.... or some other incompatibility (my desktop is a Studio XPS 8100, Windows 10).  I realize all of my equipment is not the latest, but it's all been in great working condition and the one new addition is the sound bar... I did plug my old speakers back in again, and they still work just fine.
I was thinking I can test the sound bar by connecting it to another computer at work (tomorrow) that's running Windows 7.  to determine if it's a Windows 10 issue -- or if it just doesn't work at all -- but would that be a definitive test it's not a Dell computer?  Any other ways to diagnose the problem and pin it down?  I can conceivably still return the sound bar if I determine it's defect... Read more

Answer:Getting no sound from sound bar AX510 with Studio XPS 8100 (Is this a Windows 10 issue or is it the sound bar?)

DELL C730C SoundBar Speakers AX510  is an analog sound bar that needs a AS510PA power supply if it cant get power from the monitor.

Windows 7 drivers are often required to be reinstalled and needed to get sound working again after update to 8 or 10.
It also has a volume knob with a switch that must be turned on. When you do that there is a white lite in the center of the sound bar that indicates power is on.

The analog out goes to the GREEN outlet.


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Hi, I just bought a new L430. My laptop won't play any sound before I open the sound settings in control panel & test a sound there. I have tried to update the driver but still no success. Any idea? Thanks. Regards. Haris

Answer:L430 won't play any sound before testing a sound in sound control panel

What if you uninstall the driver and use the generic Windows driver?

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I thought migration from Vista to 8.1 had gone too smoothly. Sound works after restoring defaults in Creative Diagnostics but on close down error message " VolPanlu.exe - Application Error The instruction at 0x6fdcf2ae referenced memory at 0x02439aa4. The memory could not be read. OK." I re-installed Creative SB X-Fi Extreme Music software and updated to the 8.1 driver. How can I get the pc to remember to save the sound settings please?

Answer:Sound then no sound,vista to 8.1, VolPanlu (Sound Blaster) problem

The solution via Creative:
Delete all Creative software (I used Revo uninstaller)
Run a registry cleaner (I used CCleaner)
Install the Windows 8.1 driver.
Sound was still being lost on shutdown but the answer was to put the pc into sleep mode, wake up, then sound remains stable in Entertainment Mode. I have no idea why that prevents default to Game Mode which caused loss of sound.

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Hello - I have a Wave PC Model 600-a014. It had been used briefly as a demo machine at a convention. I am about to use it for field demo work and do i hit f9 and had it do a factory reset. I had personally not used this specific pc at this point. After a long factory reset, it reboot with normal setup screens and it said there were updates available and did i want to do that. I selected yes and it went and updated the pc. After the update was done, i was looking at the settings and i noticed there was no sound coming from the Wave speakers. I checked the usual control panels and Bang & Olufsen software and I could not make sound happen. I plugged in some headphones to the from port of the Wave PC and no sound at all either. I have the PC hooked up via HDMI to the HP monitor and that is the only peripheral that is connected. I have uninstalled the realtek driver and reinstalled it and no difference. Any other sugggestions out there would be much appreciated ! Tony

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I am having sound trouble. The sound is cutting out. Sometime it works fine. Recently, it will just cut out, stay really low are only be static. IT happens with music and also when I am video chatting. Someone may be talking and the sound will just go really low or cut out completely.  I have had technicians reinstall all drivers and it will work sometimes but not all the time. Sound seems to work fine with headphones.

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I tried this file on my other win 7 and it works fine , but I have no sound with this file . and narrator has no sound also .. system sounds and mp3 's / movies sound good ... Ideas . thanks

Answer:narrator no sound - and sound vbs file no sound

Weird - If I change the output to optical , I can hear the vbs file and narrator . Ideas ?

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It's a new Dell and it has been making crackling sound since I got it.
I spent an hour on the phone with a technician who restored the laptop with Windows 8.1 to an earlier point in time and it stopped crackling for the rest of the day, but the next day, the noise was back.
The worst are "ding" sounds, they have more crackle than ding. Video playback is bad but at least we can understand what is said. Youtube is bad. mp3 audio is bad. Crackle is there with earphones too.

Answer:Dell Inspiron 11 (3147, Mid 2014) makes crackling sound whenever sound is played

lelouIt's a new Dell and it has been making crackling sound since I got it.
Hello. If it made the noise right out of the box you probably should have returned it as defective during the brief return period. 
Does it make the noise only when running on battery power or also when plugged into house current?

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Whenever, I lean on the Lenovo Fle 2 15 to type, on the right where the dvd burner/reader makes a whirring and then a click sound. This is so annoying when I am typing or just leaning on the keyboard.

Answer:When leaning on laptop, dvd reader/burner makes a whirring sound and a click sound!

Dear Apad121
Are you sure that this sounds are comming from the optical driver ( DVD rom ) ?
Let me know

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Hi guys...
I just plugged my Onkyo 6.1 Channel (S-680) to my computer. I connected the receiver to the Digital Out port of my motherboard (Intel 915GV Chipset-Asus PTGD1 - LA). It uses the Realtek ALC880 drivers. Whenever I open Sound Effect Manager and do the Speaker Test, sound comes only from my front speakers. The rears/centre/sub all light up but no sound is played. However, while running games/music/films I get sound from all my speakers (though not very satisfactory and not real surround sound). Can anyone please help me with this?

Also, I can't open Realtek HD Audio Manager (RTHDCPL.exe). Only RTLCPL.exe (Sound Effect Manager) works. When I click on RTHDCPL.exe nothing happens. Please do help out.


Answer:No Sound From Surround/Centre/Subwoofer In Realtek Sound Effect Manager Test

try this:

1) try to go to the settings of your sound effect manager & there are selections there for 2.0, or what ever you may find that corresponds to your speaker channel.

2) if nothing corresponds to the given selections,try to download the latest audio driver from your motherboard's manufacturer website.

3) otherwise,you need to plug-in a sound card that has the feature to play with 6.1 channel audio.


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Good morning everyone,
I am having issues with sound on the M82 or 3306G1U as stated on the subject. The sound works perfectly fine for everything with the exception of Istation, I did notice that this is only affecting 2 out of the 20 plus computers we have, so its a bit hard to say its just the model. I have tried updating the drivers to the latest version, and as well verified that it was not just the input device for front and back jacks being wonky. Oddly enough the support agent I worked with, used TeamViewer and was able to hear the application just fine, however when I used speakers it was very, very faint but I could also hear it. 
Is there any general help anyone can provide me to pinpoint the problem further?
Mod:  added app name causing problem to Subject line; and corrected the model number and system type

Answer:Lenovo ThinkCentre M82: Sound issues with Istation e-learning app, faint sound with speakers

I am having issues with sound on the M92 or G1U3306 as stated on the subject.

I'm not finding that model number, can you verify?   Running 'sys info' can usually also provide the model number (do not post serial numbers.)   And OS info and Istation version might be helpful.   Thx. 

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Good morning everyone,
I am having issues with sound on the M92 or G1U3306 as stated on the subject. The sound works perfectly fine for everything with the exception of Istation, I did notice that this is only affecting 2 out of the 20 plus computers we have, so its a bit hard to say its just the model. I have tried updating the drivers to the latest version, and as well verified that it was not just the input device for front and back jacks being wonky. Oddly enough the support agent I worked with, used TeamViewer and was able to hear the application just fine, however when I used speakers it was very, very faint but I could also hear it. 
Is there any general help anyone can provide me to pinpoint the problem further?
Mod:  added app name causing problem to Subject line

Answer:Lenovo ThinkCentre M92: Sound issues with Istation e-learning app, faint sound with speakers

I am having issues with sound on the M92 or G1U3306 as stated on the subject.

I'm not finding that model number, can you verify?   Running 'sys info' can usually also provide the model number (do not post serial numbers.)   And OS info and Istation version might be helpful.   Thx. 

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Brand new Windows 7 Home Premium (6 bit) computer. When I click on the Sound control panel item, sometimes it takes 1-2 minutes to open. But that's kind of minor (although I'd like to know how to fix it), because sometimes the HDMI sound to my HDTV works fine, and sometimes it doesn't work at all. The only sure fix is to reboot the computer, which isn't really what I want to do every time I want sound coming from the HDTV speakers.

More details: if I reboot the computer, and then switch from the monitor to the HDTV for my video output, I can open the Sound control panel (opens at normal speed) and then I select the HDTV to be the default sound device; and everything is good. At some point, I stop watching the HDMI output to the HDTV, switch the video to my main monitor, and the sound now comes out of the computer speakers. Great. That's what I want. I can even turn off the HDTV, come back 20 minutes later, switch the video back to the HDTV and the sound goes through the HDTV speakers. Switch back and forth a couple of times and everything works as expected. Great. That's what I want.

But at some later point in time, it stops working, and I don't know what triggers this. At this later point in time, I switch the video from the monitor to the HDTV, but now the sound remains with the computer speakers, if I try to open the sound control panel, it takes 1-2 minutes, and when it finally opens the sound control panel no longer lets me select the HDTV to be the default soun... Read more

Answer:Sound Control panel takes 2 minutes to open; HDMI sound inconsistent

I had the slow opening sound panel/playback section for a while. I tried several things and all of a sudden the problem went away. Not sure what fixed it but I have updated the AMD video card drivers several times, no audio driver updates. The only common point is that I too have an AMD video card (HD7770).

In most cases, if the PC "speakers" (sound card) is set as the default audio playback device and then an HDMI cable is plugged into the PC it will automatically switch to the HDMI sound (and make it the default playback device), and if the cable is disconnected it automatically switches back to the speakers. If you are having problems accessing the sound panel, this is another option (for most) until you get the slow opening panel issue resolved.

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I recently did a full system restore on my Windows XP Desktop. I connected to the internet and got all of the latest drivers for my hardware. Initially my sound worked fine but then after a little while it just stopped working. I have a Soundblaster Audigy Gamer card. I have checked all the audio settings and it is not muted. The device manager says the device is working properly. I don't know what to do. I uninstalled the card and reinstalled after rebooting and it worked again for a while but has since stopped working again. I have tried several different programs to play the audio also. Never had a problem in the 5 years of operation prior to the restore. Please help. Thanks.

Answer:Sound stops working shortly after installing sound card after system restore...

Do you have the old drivers for the sound card?  Try installing them.Alan <>< 

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Sound in windows has been giving me a hard time lately. I had to restore my registry manually via the Windows Recovery Console recently because Windows kept thinking it was in safe mode, thus preventing a repair installation from continuing. So, after restoring the registry from an earlier part of the day when the issue wasn't a problem, Windows started up fine, and everything was working as it once did. Except for sound.

The volume controls icon does not show in the taskbar. I've gone into Control Panel -> Sounds and Devices and checked the box that is supposed to place the controls in the taskbar, but to no avail. Still doesn't show up. I know that this is usually caused by incorrectly installed sound drivers, but they are installed fine and do not appear in an errored state in the device manager. I've also reinstalled the sound drivers from my motherboard's drivers disc multiple times with no change.

Oddly enough, any sounds that are supposed to be played by Windows do not play. If I open a file in Windows Media Player or in a game, the sound plays perfectly fine.

On top of that, I'm also getting trouble with recording sounds. Not just with a microphone, but even from they stereo mix channel. In Sounds and Audio Devices Properties, looking at the Voice tab, the default device for Voice Playback is blank. I set it to Realtek HD Audio Output, but when I press apply, it resets to blank. When I set it to the Realtek Output and go to the 'test hardware' button, I ca... Read more

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here is the screenshot : http :// there should be a test and browse option(s) to change program event sounds. none there. any help is appreciated. thanks. Jon windows 7

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After closing a tab heavy google chrome window my pc had a crash during this crash the 1 second of the song that was playing repeated til the pc rebooted. After this tho I no longer have any sound at all from my computer. I'm running windows Vista Home Premium with Service Pack 2 installed. My speakers work I checked them with my mp3 player and the pc isn't on mute or turned down to zero. The strange part that confuses me tho is that the sound mixer window shows audio levels when i do play music or youtube but even with volume at full blast there is no audio as a work around for the time being i've set my pc to broadcast my pc's audio and then just use my lap top to tune into my station to listen to my music but this is getting old really quick when i check my sound card (realtek high definition audio?) in device manager it says 'this device is working properly' is it possible my soundcard broke/fried and it still showing it fine with audio levels moving?

Answer:Lost sound after a computer crash, shows sound working but can't hear a thing!

I've seen that before. Try uninstalling then re-installing the drivers. Worked for me.

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Just got my guitar pro 5.2 on my computer,
And the sound isn't working when i push play,
This has also stopped working on powertabs,
I found that my SndVol32.exe was missing and re-installed it,
Still not working, any suggestions would be very very appreciated!

Answer:Sound not working on programs that use a midi sound file (Guitar pro, power tabs etc)

Doubleclick on the speaker icon in the system tray. Click Options then Properties, check all the boxs to show all the volume options. Then click ok. On the main speaker screen, make sure nothing is muted and everything is turned up (Microphone and CD Player shouldn't matter).

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Hi eveyone please help,  I have HP Spectre Ultrabook 14t-3100 for some reason I dont have any sounds on my laptop nor if I plug in the headset. I have done numerous search and still cant find the right driver. Have try the following options and still didnt' work.1. download and install all drivers from Realtek website2. checked HP's software and driver download but still no luck, even install other hp laptop drivers who also have the beats audio3. install the drivers to have it run as adminstrator4. checked under device manager to remove, install and update drivers and still no luck.  SOMEONE WHO IS KNOWLEDGE PLZ HELP, THANKS IN ADVANCE  

Answer:Spectre Envy 14t-3200 w/ beats sound need realtek sound driv...

Hi: Your notebook has the IDT audio chip, not the Realtek one. See if this driver works.  Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe  

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On my Lumia 1320 I simply can't use WIFI and BLUETOOTH the same time, because of sound interruptions. When I stream video from WIFI and connect AudioSystem via cable, it works. When I stream video from GSM mobile connection and connect AudioSystem via BLUETOOTH, it works. But in case of streaming via WIFI and have connected AudioSystem via BLUETOOTH, after about 10 minutes the sound started to interrupt. Maybe system turn on some power saving regime or started do some tasks on background, but I can't use my phone this way.

Answer:Lumia 1320 - WIFI on and sound via bluetooth leads to sound interruptions

There are two reasons for this issue that spring to mind. Firstly, it could be that your devices have some issue with communicating to each other due to driver squabbles, as the Bluetooth and WiFi systems work hand in hand (unlike the GSM system). Of course, the only way to address this on a phone is to make sure the OS and firmware are up to date (as always, a hard reset might help, but is a pain of course) and to update the firmware of the client device if possible. You can test for this type of issue by trying other BT audio devices. The other thought is that your device should have two WiFi aerials (N300) and these are also used for Bluetooth provision. If one of these internal aerials has come adrift, devices tend to resort to punting both Bluetooth and WiFi down the same aerial. This can and does cause just the issues you mention, and will impact WiFi speed badly as well. Best of luck, I hope you find a solution.

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Ok guys i just finished a new triple monitor build which you can check out here:,132781.msg857477.html#msg857477Everything is working on my new build except that my ASUS Xonar Essence STX sound card produces no sound. I doubled checked my power connections and the card in fact powers on. I have also got the latest Win7 drivers for my card of the ASUS website. And my PC recognizes the card and everything. But when I plug my speakers in I get no sound. My speakers works perfectly on laptop so those aren't defective. I connect the speakers to the sound card via a gold line in adapter.  I doubt the adapter has any problem as its not electronic. I worried that the sound card's jack itself is defective and that I may just have to return the card. The only way I get sound is through my front panel audio input which is connected directly to my ASUS Sabertooth Z77 motherboard. The card just doesn't recognize that my speakers are plugged in as illustrated by the pic below:I would appreciate any help and suggestions greatly!

Answer:ASUS Xonar Essence STX sound card produces no sound in new build

I have a same issue with my RealTek audio. My problem started when upgrading from Windows XP to Windows 7. I got the latest drivers as well and still a problem. I ended up installing one of those startech USB audio adapters as my solution as for when switching back to my Windows XP drive I was able to prove it was an issue with my Realtek chipset/driver and Windows 7.But on a NEW build I dont think you want a $10 solution and you want it to work properly. Is this audio adapter a new adapter which originally came with Windows 7 support, or did ASUS add support by making a modern driver for it. My Realtek was exactly the same working in the front only, BUT I also had NO microphone support as well and for gaming and needing Ventrillo voice communications I went for the $10 fix and stuck with Windows 7 and not buy a new sound card to install internally.One thing you could check is if your motherboard has integrated audio and your front port is tapped into the integrated audio. IOpening the side panel and tracking the audio cable back you might find it plugged into the motherboard vs sound card. You might not be getting your audio from the card, but instead integrated. I know that with my USB sound adapter fix I had to go into preferences in audio properties and specifically select this USB audio device as the priomary device than the integrated that had insufficient Windows 7 support. I then was up and running with no audio problems thru this $10 fix. Is your sound card set up as... Read more

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changed integrated sound card for Sound Blasster Live but it is not working right. It shows up in the device mnager, but when I go to Start>>Settings>>Control Panel>>Sounds & Audio Devices, it shows that there is NO AUDIO DEVICES.....why. I am running Windows XP Pro, on a P4-1.8, which has an Asus motherboard model P4S333.

Answer:changed integrated sound card for Sound Blasster Live but it is not working right

Hello and welcome to Techspot.

First. Go into your bios, and disable your onboard sound, and save and exit bios.

Once your computer has booted up, go into contol panel, and double click the sounds and audio devices icon.

Click on the audio tab, and set the sound playback device to your new soundcard.

Do the same for the sound recording device. Click on the voice tab and do the same. Click apply/ok.

Make sure you have the correct drivers installed for your new soundcard, and that your speakers are plugged into the new soundcard.

Regards Howard :wave: :wave:

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Hey y'all,

I downloaded Flashplayer 9 from adobe the other day and it was working fine until all of a sudden, out of the blue, no sound. I've got no clue!!! PLEASE HELP! WMP still works but, that's about it. Other sounds seem to not work in either IE or Firefox. I'm running XP. mp3s and such work outside of a browser, like I can download .wav and mp3s but, they won't play in my browser. Suggestions?

Answer:Sound in Flash is a Problem--It doesn't work, broken, dead--No Sound!

Have you tried re-installing Flash Player 9?

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Brand new machine, and tried to use Skype.
Low sound levels and a crackle through it.

Tried it in sound recorder, and low sound, but no crackle.

Can not get the sound levels up.
Driver for Conexant HD SmartAudio 221 shows as up to date (

Any assistance would be appreciated.

Answer:Satellite M300: Low sound microphone levels and crackle sound using Skype

Do you use Toshiba ?factory settings??
Which OS do you use?
Do you have the same problem using headset?

I have also brand new Satellite A300 and Skype runs perfectly.

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My AC511 SoundBar is powered by one of the USB-ports on my P2315Q monitor.
I have connected the audio-OUT of the monitor to the audio-IN of the SoundBar (and there is no PC or other USB-sound-device available).
I have a Google Chromecast connected to the monitor's HDMI.
The audio-part of the video-stream is *not* coming out of the SoundBar.
Then I tried a normal external speaker, and there was *also* *no* sound.
Ultimately, I found out that the AC511 needs to be connected to a USB-sound-device, even just to amplify the audio-IN signal. Why would that be? How to fix that?
I also found out that the sound from the Chromecast (that enters the monitor via the HDMI), isn't relayed to the audio-OUT of the monitor. Bummer.

Altogether, what a waste of opportunities!

Greetings, Ruud

Answer:Dell AC511 SoundBar, no sound from audio-IN if not connected to a USB sound device

Power the sound bar using a usb port on the computer, not the monitor. Read the manual--

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Ever since I got my second Video Card and went SLI I have had crippling sound problems. After playing for a while all sounds get replace with a high pitched squeal. This is only with games, not music (using WMP), DVDs (using WinDVD), and only with my sound card, not the (crappy) onboard sound (which has no problem). Some games may play for three minutes, others for close to fifty before this consistently happens. It seems to be simply subsistuting all sounds with this annoying noise. I quit the game it goes quiet, but music is now affected and DVDs have NO sound. Single GPU works fine (either card, either PCI-E slot), sound card in either PCI slot still causes the problem. I recently got a newer, better sound card but it does the exact same thing. I think it may be either a video card issue, or the motherboard. Is it something to due with the way the video card handles sound? Or the motherboard? HELP!! I really like the improved graphics (on a relative budget) that SLI brings, and don't like being hobbled like this.

Tried Turning down Sound Card Acceleration with the old card, didn't help.

My Computer
Old Alienware Case.
Asus P5N32 SE SLI-Deluxe
Inter Core 2 Duo E6600
3*Corsair PC5400 667 512mb
2*Maxtor 200GB 7200rpm
2*EVGA NVidia 7600 GT KO 256mb video (do have different bios #'s on the card)
SoundBlaster X-Fi Gamer Extreme (old card was SB Audigy 2)
Sony DVD writer.
Dell 2407wfp monitor

Answer:HELP! Sound problem with SLI and sound card (onboard audio work fine)

i have simular problem my soundblaster live wont run sound when plugged in but tbh sound isnt all that big wen u have 5.1 sourround, so i just used the on-board audio

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I have hyperlinked to a .wav file in an MS Word 2007 document, and the sound file plays without opening a media player.

Problem is the sound file is 10mins long, and I have no way of controlling the .wav file once I have activated the hyperlink.

Pressing escape stops the sound, but I cannot pause or rewind.

The hyperlink seems to be opening the sound file as an 'embedded' object that I have no control over.

During a presentation, I need to be able to pause the sound or even rewind it.

Why doesn't MS Word allow me to open the hyperlinked sound file in a media player?

Can you help?


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Hello,i recently upgrade my system from xp to windows7,i use the same realtek driver and get distortions!I try severall drivers,disable all enhancements/levels on speakers properties with no result(2.1speakers-),i configure them in stereo mode,i reduce the default format to 44100 16bits(cd quality)!What should i do,there is a fix,something?On windows xp i had NO PROBLEMS!

Answer:Distortion sound using onboard realtek sound card on windows 7ultimate

This is an older motherboard. The RealTek is Realtek? ALC662
Have you tried the driver from RealTek? The "AC'97" Codecs are the ones to use.

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I am super panicked at the moment. The 2-hr meeting recording I made today just will not play. And it turned into some Janet Jackson song? What is this?

Anyone had the same problem?
I recorded it using the Sound Recorder in the laptop.
The file is there, length is correct, just won't play and has this Janet Jackson thing in the properties.

Anyone could help me with this?

If you are in Singapore I will definitely take you for a sushi dinner

Answer:Meeting Recording (Recorded in Windows' Sound Recorder) won't play sound

Oh and this is work laptop, so I can't install other audio player to try it on others :(

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All of a sudden, my Lenovo Ideapad P500 (running Win 8) is having sound issues.  The sound will stay on for 5-10 minutes when I start it up or put it to sleep and then wake it up.  After that, the sound will just quit working?  FYI, the Windows 8 updates that were part of the Microsoft monthly security fixes were installed last week and the problem started today?? Does anyone have an idea what may be causing something like this to happen? Thanks in advance for your help!!D


Go to Solution.

Answer:Sound Issues Ideapad P500 - Sound stops working after 5 minutes

hi D,
Welcome to the Lenovo Forums.
From your observation, it's possible that the root cause is the sound driver.
To verify, can you try the following:
1. Uninstall the Realtek HD Audio Driver from the Control Panel (large icon view) > Programs and Features and reboot
2. After the reboot, Windows will now install a generic sound driver (High Definition Audio). Try to re-create the issue that you're having and observe.
3. If using the generic sound driver fixes it, try re-installing the audio driver from the D:\Drivers\Audio folder or from this link:
Realtek Audio Driver for 64-bit Windows
Let me know how it goes.

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My Satellite laptop seems to have decided it has SPDIF audio and with this I have lost all sound.

I have tried installing the latest driver and searching device manager for errors but the only solution that has worked was to restore the computer to an earlier point and disable all automatic updates.

With updates disabled I have turned on my laptop to find again it shows the sound as SPDIF and subsequently no sound.

There is a slight crackle from the speakers which occurs at random and inoften intervals.

Please help as I'm at the end of my tether

Answer:Satellite U300 - Sound changed to SPIDF causing loss of sound


May I ask you what notebook do you have and what OS you are using?
This would be helpful!

Regarding the sound issue;
In your case I would recommend checking the settings in control panel -> audio ?playback.

There you should see the playback devices (speakers, spdif, etc?)
The speakers should be set as default device.
The S/PDIF should be used only if you connect the notebook to an external device like TV, hifi, etc?

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Its bit complicated.
I have 5 year old Compaq Pressario V3611AU notebook with AMD Atholon X2 TK-55 processor. Was using Windows XP and everything working fine. Recently I upgraded RAM to 2GB & processor was changed to AMD Turion(tm) X2 TL-60 2.00Ghz. I installed windows 7 and everything worked fine for a week with no issues.
Recently when switched on it showed red cross on volume device. When I checked in device manager the sound video & Game controller has disappeared.

I checked most of the site but unable to install the exact driver.

Even I tried to add with Legacy Drivers in Device Manager but failed to install the correct driver.Even I re installed my Windows 7 but same issue. When I click on Volume device to fix the issue end up with Hardware Changes has been effected.

Please help me whether it is an issue with Sound Card or with driver.

Answer:Missing Sound Video & Game Controller in Device Manager, no sound

Just download Realtek High Definition Audio Codec (Windows Vista / Windows 7 32-bit) - Reviews and free Realtek High Definition Audio Codec (Windows Vista / Windows 7 32-bit) downloads at CNET I hope its help..

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 sound fades on games and video/audio when played.Its already 3 months since I got this problem, i currently running the windows 10 generic driver for 3 months.after waiting this long and still can't find a proper fix for this problem and that generic driver sounds awful on headphones. if the current driver has already been fix, pls tell me....... thanx.....

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Hello all,  Please advise has anyone of you encountered with the static noise on headphones and popping/clicking sound on speakers while on battery? All these things happen before any video\audio is starting to play. Static sound also is hearable after audio/video is stopped. And how did you resolve this problem?? Thanks!

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I recently purchased the Creative Sound Blaster Audigy FX and am having problems getting it to actually play any audio or record any sound.

I've browsed other threads with similar issues on this board and as such have disabled my motherboards onboard audio in my BIOS settings, have reinstalled the drivers from disc and from the Creative website, and even attempted to use Driverpack Online to download any missing drivers. However my problem still persists.

I can see that the Sound Blaster Audigy FX is present on the sound option on the control panel, but it never actually plays any sound. Additionally, whenever I try to play a test sound in the speakers advanced properties I am returned with the error "Failed to play test tone".

I've included a few screenshots that might help make things a bit more clear, and I'd be very appreciative of any help I can get with this issue.


Audio under Speccy

The playback menu, speaker properties, and the error I am returned with when I attempt to test the speakers

Recording menu

Answer:Creative Sound Blaster Audigy FX Sound Card, no playback/recording

First thing, I assume you have correctly attached your speakers to the new SoundBlaster.

As you have a separate sound card, did you disable any on-board (on the motherboard) audio in the BIOS? If not, that is the first step. The on-board, is still enabled, can conflict with the SoundBlaster.

Also, temporarily disable the AMD HD audio in the Device Manager for testing (the AMD is for HDMI audio). Reboot after doing this.

Finally, although this has may not have any affect on playback, the default recording device should be the SoundBlaster "What You Hear". In the Recording sound panel, RIGHT click in an empty area and then check to show Disconnected and Disabled devices. If the SoundBlaster was installed correctly What You Hear should now show up and you can enable it and make it the default recording device.

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Hi, Could you help here please? My speakers are working properly, just after each Windows sound for example when you click on a link, the sound is played but after is the speaker makes sound similar to big speakers when you switch them off. I know it's a small thing but it really bothers and I have to have them switched off while not listening to music or on Skype. thanks

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Hi all,Since about a moth,i've got lenovo thinkpad R500, there's a problem with sound, sometimes,couple of times per week, for example after waking up from hibernation there's no sound from speakers! and there's only from headphones but usually this sound from headphones is like in slow motion, really bad quality, like sb would scratch vinyl record :-) I've checked everything,nothing is mute, the audio devices, codecs etcI hope this is not hardware issue, but I suppose it is... br,Jacek

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Obviously I would pay for a problem fixing assistance. No sound on my HP notebook. The Bios Audio Test shows an ID Error#: RU5B9H-7PH8BD-MFGJXG-208J03.I dont'know where yo check for it ... the address isn't operative.  Before contacting you I tryed solving the problem followig HP Instructions but no way to fix it. When the pc starts I can year a 1 second sound noise but after that nothing even with an external headset ... I've got several HP PCs everyone work well ans one of yhem is identical to the one where the problem is ... Thnk you and best regards.  Alfissimo

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Each time I try to play a song or video in wmp, itunes, VLC media player, InterVideo, etc. I get absolutely no sound. Videos play, I can see the images perfectly fine, but there's silence.
However, if I want to watch a video on youtube or anywhere else online, the sound works. There's got to be a simple solution to this but I can't seem to find it. Any help? I've been putting up with this for a long time and I'd really like to finally get it sorted out.
Oh and before you ask, the media players are not muted.

Answer:No sound when playing music or video, but internet sound works fine

Originally Posted by withherlipsonly

Each time I try to play a song or video in wmp, itunes, VLC media player, InterVideo, etc. I get absolutely no sound. Videos play, I can see the images perfectly fine, but there's silence.
However, if I want to watch a video on youtube or anywhere else online, the sound works. There's got to be a simple solution to this but I can't seem to find it. Any help? I've been putting up with this for a long time and I'd really like to finally get it sorted out.
Oh and before you ask, the media players are not muted.

Try vista codec pack:
Shark007's Codecs Homepage

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I have a toshiba a30 and all off a sudden my sound disappeared, drivers are intact and it says my sound card is working fine, the start up tune can be hear very faintly if the room is in total silence and you hold up your ear to it.

I recently restored my computer hoping this would fix the problem but unfortunately not....
can someone help me please?!

Answer:Satellite A30: sound disappeared - drivers & sound card is working fine

Hm, maybe you should try to turn the volume louder. Try this with the volumecontrol of Windows in the systemtray, with the control in the Mediaplayer or with the volumecontrol on your machine.
Try to connect a Hifi or at least headphones to your headphones connector, just to prove if your soundcard or your speakers are not faulty.
If the sound of your speaker is not the same like with your headphones than you have probably a hardware-failure which has to fixed by a technician or a servicepartner of Toshiba.


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Just bought an xfi fatal1ty sound card and I bought "Medusa 5.1 surround headphones" to go with it

The problem is that the rear speakers sound quieter or muffled from the front and center speakers in my headphones

I tried everything I could think of to make the rear sound like the front but nothing has worked

I know that my rear speakers are not defective because if I switch the front wire and rear wire around the rear speakers sound like they should

I donít know whatís making the rear sound so off

Someone Help

Overall the headphones sound great but the 2 rear speakerís just throw away the whole 5.1 surround headphone feeling

I tried contacting

But they have poor service

Answer:Just bought a new sound card but the rear speakers sound muffled or quieter Help

I'm not the audio guru here... but from what i've seen about the medusa 5.1 headset is that it is a USB headset. Is yours?

I've got the X-fi fatal1ty FPS and a pair of Zalman Theater 6 headphones. Here is how I hook it up.

See the 3 plugs White is Front - Gray is rear - Black is sub

The Black goes in the far right, Gray goes next to it, white next to that, and my mic goes on the far left.

These headphones are fantastic and have a perfect surround sound field.

BF2 - the M95 sniper rifle sounds absolutely incredible.... It's the sharpest, chrisp SNAP you've ever hear.... Sometimes when I pull the trigger it actually makes me jump... lol

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My above phone has gone suddenly dumb and deaf. No music, no call ringtones, no skype, no Cortana - nothing related to voice and sound. My phone has not been dropped, sunk in water or anywhere near magnate or hot appliances, it is always in soft cover. I have taken utmost care yet why this happens

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HI - I have some AVI clips that I am processing in Movie Maker but they have background sound recorded.

How can I clean up/delete the background sounds before I continue adding a new soundtrack?

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Hi all,

after having downloaded and installed the latest sound driver upgrade a few days ago I discovered that I could no longer use my sound card as recording device. Now I can only choose between the notebook's integrated microphone and the line-in jack.

Does anyone know how re-enable sound card recording, please?

Answer:Satellite P200 (PSPB3E) - Sound driver upgrade disables sound card recording

I'm not sure if i was clear or not.
Actually i can no longer record sound coming directly from my sound card.

I used to do it before installing that new sound driver.
I don't have a restore point for a date preceeding the install and i also remember that the installer warned me that it would uninstall the current sound driver before installing the new one.

So i guess that uninstalling the latest driver will leave me with no sound at all.

So what should i do?
How do i recover the ability to record sound from my sound card ?

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A couple of weeks ago I lost the sound on my T60 completely when visiting youtube, streaming videos etc. The sound-icon in the system-tray is no longer to be found even tough I've checed for it to show there. I have reinstalled the driver for my SoundMAX HD card, i have rebooted my system, tried to restore computer to earlier restorepoint but still no luck. When I play my music in Itunes there is no problem, but no symbols are showing on screen when I adjust the sound using the volume controls on my keyboard. Is there anyone of you that are familiar with the problem and can help me out? HELP!!    

Answer:No sound when visiting websites, no icon in system-tray, sound when playing files thru itunes etc..

Welcome to the forum.One thing to check is in the control panel, sound devices, the audio tab should list what devices are being used. There is also a box where you can check to have the icon on the task bar.

ThinkPad T23, 2647 HU8, Based on 2647-8RU: PIII-M 1.20GHz (512KB), 512MB RAM, 40.0GB HDD, 14.1 XGA(1024x768) TFT LCD, 8x8x24x/8x CDRW/DVD, Modem(MPCI), Ethernet(CDC), WinXP Home, Linksys Wireless B adapter.

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Ok, yeah that topic title isn't entirely clear. Here's my situation: I have just bought a Toshiba Satellite L300 with Vista; Realtek HD Audio Manager is installed. I would like to record the sound from a video file using Goldwave (a sound editing program); but I don't want to have to listen to the sound while it's recording.

On Windows XP you used to be able to record sound from the stereo mix, but mute the speakers and it would still record. Now I find I'm forced to unmute my speakers in order to record anything on my computer. (Yes, I've fiddled with all the mute buttons, ensured all playback and recording devices are working and volumes turned up. My current solution is to plug in my headphones to my laptop and unmute the speakers in order to record... and not put the headphones in my ears)

I've now spent the last 4 hours looking for a solution, and I have to say this is particularly ridiculous. I've used Vista before and I've heard the rumours of how much people dislike it, but honestly, why is it that now the audio capabilities seem to be so reduced?

Does anyone have a solution of how to record sound with the speakers muted?

Answer:Satellite L300: How to record sound from a video without listening sound


I have also recorded the audio stream from a video file using other software called No32. and Win XP
I used also the stereo-mix but to be honest I never muted the speakers while recording.
To be honest I don?t know if this is possible but if you want to test it you could try access the Realtek HD audio manager in Control Panel and to set the speakers to mute in the first tab called ?Speaker?.
But as I said, I never tested it and therefore I?m not quite sure if this will work.

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HP Pavilion g7, Windows 7 Home Premium, laptop with built-in speakers.

Okay so i accidentally uninstalled SRS Premium Sound and now my sound icon on the bottom right shows a red X and doesn't play sound. It could also be related to restoring my laptop, but sound still worked before i uninstalled SRS sound.

When i hover over the sound icon it reads "No speaker or headphones are plugged in." Plugging in headphones or an external speaker to the headphone jack doesn't work.

troubleshoot doesn't detect a problem. Playback devices only shows AMD HDMI Output, but no speaker option (even when i right click and both are checked). Reinstalling Realtek isn't working.

Device manager does recognize i have ATI HD Audio Device.

I'm willing to restore my computer if that's what it takes, but i don't have the CD that came with it.

Answer:Sound doesnt work after uninstalling SRS Premium Sound program.

Hi welcome to 7F

go to bios and make sure the onboard sound is enabled.

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Hey everyone!

I'm having some serious problems with my sound card over here. I have an Asus P4SDX motherboard that SUPPOSEDLY has an integrated sound card, but it doesn't seem to be working. We're talking no headphones, no speakers, NOTHING. I downloaded and installed the AC97 sound drivers and it's STILL not working. Windows Media Player gives me an error that says "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

I've tried Microsoft's troubleshooter, too, and it didn't tell me anything that I hadn't already tried.

I'm new to this whole taking care of my own computer thing b/c I'm off at college now and it's really starting to frustrate me. I know more a/b computers than most girls do but apparently it's not enough! Any help would be GREATLY appreciated!


*Totally Clueless*

Answer:Can Anyone Help Me Troubleshoot My Sound Card?--P4SDX Motherboard w/ integrated sound

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my lenovo laptop was running fine, but all of a sudden the sound started freaking out and about every second or so, the sound would cut out, and cut back in,

ex. im playing a video and the people are talking, but it sounds like
"th--- is h--- fin---- compu----" or something like that.

the weird part is, the speakers arent working, but when i plug in my headphones, sound starts working, out of the speakers, while the headphones are plugged in with no sound coming out of the headphones, and thats pretty strange. but it gets stranger, pretty much anything plugged into the audio jack would make the speakers start working, even if it is just an adapter for another thing, and not even a headphone...

so i checked the sound in the control panel, and i said that it "could not detect sound card, restart and it will try to find it" or something, so i restarted and the problem still happened, but this time, the control panel says that "your device is working properly" when its obviously not.

ive looked on the microsoft support page and followed the instructions, no help. lenovo support? no help.

ive tried running a troubleshoot on the audio playback, but it said that it could not detect the problem,

ive checked the device manager and under the video, sound and game controllers, it has listed "Conexant 20671 SmartAudio HD", and "Intel(R) Display Audio" and they both are listed as "working properly" (nope)... Read more

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I've installed the 32bit verson of Windows Vista RC-2 on a laptop with a "Conexant AC-Link Audio" sound card. Windows works perfectly fine until I install the sound driver, after the computer restarts it just freezes at the login screen with the begining startup sound looping

Thankfully I can boot into safe mode and disable the sound card, allowing me to boot into windows normally, but then I have no sound.

Any advice?

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HP Pavilion 750C, Asus P4B266LA Motherboard, Intel 845MP Chipset, Sigamatel AC97 Sound, XP pro, 1 GB Mem, 300 GB HD:

Installed new XP Pro and when installed MS updates lost startup, shutdown wav. Music CD works, at sound panel wav test works and most seems to work with system, loaded music files work. Oh, I have downloaded every ac97 driver copy I could find, but all just screwed everythig up. I have already performed an XP repair to get back to the current situation. Anyone have a clue on how to fix this. Probably somthing I'm overlooking. Any assistance would be appreciated. :cry

Answer:Minor Sound Problem - Lost Startup/Shutdown Sound

arky41 said:

HP Pavilion 750C, Asus P4B266LA Motherboard, Intel 845MP Chipset, Sigamatel AC97 Sound, XP pro, 1 GB Mem, 300 GB HD:

Installed new XP Pro and when installed MS updates lost startup, shutdown wav. Music CD works, at sound panel wav test works and most seems to work with system, loaded music files work. Oh, I have downloaded every ac97 driver copy I could find, but all just screwed everythig up. I have already performed an XP repair to get back to the current situation. Anyone have a clue on how to fix this. Probably somthing I'm overlooking. Any assistance would be appreciated. :cryClick to expand...

Hey, according to your description, you don't have a problem in your sound hardware or drivers.
What do you mean by "but all just screwed everythig up"?
For now, try the following:
Go to "Control Panel", double click "Sound and Audio Devices", then from the "Sounds" tab, ensure that there are wave files associated with the "Exit Windows" and "Start Windows" events.
or try selecting "Windows Default" from the "Sound scheme" drop-down list.

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Hi! I just installed a new mother board and cpu. Its an ECS 755-A2 mother board with a 3200+ AMD Sempron/64-bit CPU. It's not the best, but i was trying to save money.

Before, I had a soyo and a 2800+ AMD Athlon XP and i had the Sound Blaster Live 5.1. Now with this ECS mb, the sound card doesn't get detected anymore, even in device manager. I downloaded the new driver for the Sound Blaster Live 5.1 from their official website and when I came to install it... it said that there were no Sound Blaster cards detected on my computer even though it was securely pushed in IN a pci slot!!

Then I decided that I don't need sound blaster so i installed the driver for the integrated sound card on my mb (realtek AC-97) and everything LOOKS fine according to their program and the control panel (sound and audio options) but i dont receive any sound from anything at all. I was planning on buying a NEW sound card but then i decided to test this Sound Blaster Live 5.1 on my bro's computer. Ironically, it was detected on his 1.2 ghz AMD Athlon Thunderbird and now i'm puzzled as why it wasn't detected on mine.

What solutions have I tried?

I installed numerous drivers for both the sound blaster and the integrated sound card repeatedly and there wasn't any hope.

I re-installed the OS twice (I'm willing to do a third though)

I don't know what else I can try.. can anyone help and please don't say the mother board :[?

32... Read more

Answer:Both Sound Blaster Live 5.1 and Integrated Sound Card Does Not Work

Your Card

E-mail Teechnical Support for the Sound Blaster Card

The problem might just be the new board, it may not support the sound card, or maybe it really isn't plugged in all the way.

Happened to me with my Firewire card took me forever to put the dump thing in I keep pushin and pushin, but not to hard because you'll break the card and you don't want to do that.

so just keep pushin slowly it may look like it is in but it probably really isn't

I hope creative can help you with your problem.

Or ot may be the new processor/ board combination, why didn't you just get the Atholon 64 instead of the Septeron 64.

I don't think many cards are compatible with that

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the sound is crappier than ever. I have this quality loss for a while but now is repulsive. Ive reinstall windows 7, reinstall relatek drivers, get ones specified by my motherboad manufacturer, tried the latest ones.... put power management at high performance...etc

my motherboard ASUS - Motherboards- ASUS P5GC-MX/1333

Answer:Bad sound quality ( high pitched, almost acoustic sound etc.) integrat

My RealTek sound (on one PC) also has "Sound Enhancements" which include reverb, echo, chorus, etc. If you have this diable all sound enhancements and see if that makes a difference.

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My Y50 had the left speaker clicking sound and muffled sound from day one (last month) March 2015After much time and pain I worked out the problem was the cooling fins next to the cooling fans were flexing and I presume touching the left speaker wire which runs along under neath the cooling fins. I could get the clicking sound to happen every time if I applied a small amount of pressure on the cooling tubes that sit on top of the cooling fins.I then placed a small piece of cardboard on the left side under the cooling fins to raise them only about 2 mm and this has fixed the problem. no more damm clicking sound and muffled sound Hey Lenovo fix you effin Y50 laptop !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Answer:Lenovo Y50 left speaker clicking sound and muffled sound FIX !!!!!

Hi Techguy1,
Welcome to the Forums        
As per the query we understood that you are facing issue with left speaker clicking in your Lenovo Y50 laptop.
As there must a wire loose inside the machine, suggest you to visit the nearest service center for further  details.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
Hope this helps. Do post back if the issue persists!                                                   
Best regards,                                                          
Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues... Read more

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When I first went from W8.1 to W10, everything worked except the sound. Now after several updates, the icon speaker in task bar has an x by it, and when I hover mouse over icon the message states that "no audio output device is installed." When I go to device manager, there is no longer a listing for sound.
My thinking is that perhaps the sound had been switched off in bios. When I attempted to go into bios at startup, there is no longer a screen that allows me to get into bios.
So, I have at least two issues that I need direction.

Answer:W10 caused sound to not work, now sound card no longer recognized

I had the sound problem initially, this was resolved for me, by installing the latest GPU drivers as mine is hooked up by HDMI. And Windows 10 seems to have a passion for installing old video drivers.
How is your audio hooked up?

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OK I need windows 7 back. 10 doesnt have a sound card driver compatible with this HP model. Was told I had to pay and/or buy windows 7 again to reinstall. I lost sound after system recovery and automatic upgrade to windows 10. Im a disabled grandma and cant afford all this. It had windows 7 on it prior so Im confused as to why I have to pay to get it back. Can anyone help me with this please? Im not computer saavy I need it for a game and I watch tv on it so sound is important.  Thanks in advance!

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Hello there,
As in the title: I have lost sound after latest Windows 10 update, which happened yesterday (23rd June 2017) - I am using Creative Sound Blaster Z sound card. I have tried reinstalling the drivers, then reinstalling the device, then reinstalling the device and the drivers - nothing helped. When I am testing the device I can hear something really silent - but all of my audio settings are maxed. I do not know what to do next to fix this issue.

Thanks in advance for any tips and advices.

P.S. Also the system and the Sound Blaster Z-Series control panel does not see my microphone plugged, but it is plugged to the same place as before the update. I also checked the settings in the Sound Blaster Z-Series control panel, and everything is set as before the update.

P.S. no.2 : The system does see the Sound Card working, as for example when I play a youtube video that sound indicator next to the Sound Blaster Z device in sound settings is going green and moving.

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I have this guitar amp that can act like a usb mic, but when I go to disable my regular laptop mic in Control Panel>Hardware & sound>Sound>recording, whenever I right click my mic and click "Disable" Nothing happens! Same situation when I try to enable my amplifier in recording. I click "Enable" and nothing happens!
Any advice?

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After some malware did a number to my computer previously running xp, it gave me a reason to switch to Windows 7.
It ended up causing some issues.
All sounds coming from my computer are very high pitched and sound sped up. I have a realtek ac97 soundcard
I have tried multiple drivers, including the ones from Realtek's site.
Like I said my computer is running Windows 7 and my mother board is a
Intel Corporation D850EMV2.
I have tried to find a way to go to hardware acceleration to slow it down but it does not show up.
Much help would be greatly appreciated

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my computer has no sound. I cannot figure out why. I reinstalled my Avance AC'97 sound driver and no luck. the speakers work fine. does anyone know what i can do? I didn't change anything before the sound went out. It just isn't there.

Answer:No sound from computer, speakers work fine... Avance AC'97 sound

physically check your cables, as usually this problem is caused by human error. next, check all of your volumes. what OS, service pack, and version are you running?

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I am getting a laptop. Right now I am deciding between regular "High Definition Audio 2.0" and a "ExpressCard Sound Blaster X-Fi Laptop Sound Card with Wireless Receiver Bundle". The latter is 134 dollars more. Would the latter make the output of sound better on external speakers. Say if you're a DJ, and you use the laptop, would the sound coming out of the speakers at those high volumes be much better if you have the better soundcard? Or does it not have any effect on the output sounds? Thanks!

Answer:Do Sound Cards Effect The Output of Sound To External Speakers?

It affects the external output even more than the one from the integrated speakers.

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I have a PC-Chips M848 ALU V2.1 motherboard with an onboard soundcard, C-media CMI9739A 6 channel audio.
I have downloaded the latest driver from the PC chips website, as the one that came on the CD didn't work at all. I also have the AC97 Realtek drivers installed.

My problem is that if I try & play an MP3 or a DVD the sound gets really jumpy or if it's missing part of the track out. It sounds like when there is a thumbprint on a CD & it skips over it.

Now I'm new to this so it might be something simple like it is set up to play through 6 speakers or something & as I only have 2 that is the problem, if it is great but can someone tell me how to do this. If not can someone suggest some other solutions??

I'm running XP Pro.


Answer:on board sound problems - sound keeps jumping / dropping music.

Onboard audio can use alot of system resources and you will get audio artifacts when there are programs running in the background, system memory is low or you have an under powered processor. Win XP Pro has alot of crap running in the background. What are your other system specs? You may want to think about getting a sound card. Good ones run $20-30.

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At a lab I've spent numerous hours on this animation that I'm entering into a national competition. In PowerPoint I had my friend narrate it, and uploaded to drop-box. It was all working perfectly, but now at home when I downloaded it most all of the sound clips are recognized as movies, and won't play. Two of the sound clips still are recognized as sound clips and will play, but the other 12 don't. How do I fix this? The due date is tomorrow.

Answer:Powerpoint is recognizing sound clip as movie, won't play the sound

Not knowing what format they were uploaded to and if they all were uploaded in the same format, its hard to say. Are you using the same powerpoint version?

Can you look at them individually within powerpoint and see what they are listed as (not the powerpoint show).

Although this is an audio problem, its more a Powerpoint problem and maybe should be posted in the MS Office section.

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My Lenovo ideapad with Windows 8.1 has been having problem with too small sound, and I went to search the methods to improve it and found that I could activate the Sound Equilizer from sound setting.However, each time I try to do so, any software that plays music stops playing any sound. Their "play" button do not react anymore, or they send me error message as I double click on sound file to play with them. How can I fix this error? The action I took was as follows:right side of tool bar --> Right click on the sound icon --> Sounds --> playback (left most tab) --> double click on speaker "Conexant Smartaudio HD" --> Expansion (third tab) --> check "Sound equilizer", the fourth option in the gray box of Expansion, and click OK to complete the setting.After this action, no sounds can be played using any programm - I tried Windows Media Player, iTunes, Quicktime Player, VLC Media Player, the Windows 8 Music Player. None of them worked. Some sends me message that the format of the sound file is not readable, even though they are very normal mp3 or wav files.To fix this I had to bring all changed settings of Sound to original. Then the files can be played again. What can I do to fix the small sound problem? 

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?ello! I have an issue with my HP Probook 4520s. Its internal speakers  and microphone doesn't work. I've tried to install and reinstall drivers from here, tried to rollback driver to older version but I always have the same result: installed the IDT sound codec, and after a restart, the mute button  turned red and I cannot switch it. Soundcard device ID: HDAUDIO\FUNK_01&VEN_111&DEV_7605OS: Windows 7 Professional x86 How can I fix it?

Answer:HP Probook 4520s: sound card doesn't work (no sound, red mut...

Hi,Same problem here. After repair of the display cable (Probook is just 2 years old!) by service centre a white cross-red dotthrough the speaker-icon appears. Service centre cannot fix it.HP helpdesk chat reports soundcard is defect. Soundcard is part of motherboard is said so motherboard needs to be exchanged.Second opinion learns that soundcard is NOT a part of the motherboard.I've bought a replacement Probook with a working, checked it!, motherboard and soundcard.New motherboard and soundcard have been placed incl. different Windows 7 but still (again) no sound. Can anybody give a solution ? 

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Please help me with this problem, it would be much appreciated.

Philips MMS 460 speaker system
WinXP with Service Pack 2

I tried both, with my onboard c-media soundcard and a SB Live 24 Bit (should play up to 7.1 sound).

I only get stereo sound in winamp and games.
Speakers are wired correctly cause when I test them with the soundcard-software all 5 speakers and the subwoofer produce sound.
Creative Diagnose also shows everything as OK.
I have SB Live set as my standard output unit. It's activated in the hardware manager and no conflicts are shown. I use the drivers that went with the installation-CD with the soundcard. I'm totally at a dead end with my latin.

Thanks in advance and have a nice day,


Answer:5.1 Sound only working in sound-test not in action (winamp, games, etc.)

I think that in order to get true surround sound, you need to access an audio stream that is carrying a signal for all teh channels. Winamp only outputs in stereo, and so do
most games. If you try DooM 3, you should get audio coming from all speakers.

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I have installed Win XP Pro SP2 (had Win 7 installed and couldn't run half my games). Now the games run fine but no sound! I know this is because I'm relying on the on-board sound on the (I have been told by my brother-in-law who used to own the pc!) Realtek motherboard as the soundcard broke 6 months ago (was a Creative Soundblaster 16 or AWE 32 Compatible (WDM)) and was removed.

When I installed Win XP yesterday everything runs fine but no sound. In the Device Manager I have problems with the:

Other Devices -Audio Device on HD Audio Bus (Code 1)PCI Simple Communications Controller (Code 28)Unknown device (Code 28)

Sound, Video & Game Controllers -Creative Soundblaster 16 or AWE 32 Compatible (WDM)(Code 10)

I don't understand why it's even picking up the sound card when it's not plugged in!

The dxdiag is as follows:

System Information
Time of this report: 12/21/2009, 17:48:03
Machine name: GENESIS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: DIXONSXP
System Model: MS-7255
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 370MB used, 3568MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.... Read more

Answer:[SOLVED] On-board sound not working - no sound card installed

Thanks anyone who had a look - I had a look at the Audio HD Device again - the Code 10, and it let me re-install the drivers this time, which it never did before. At least I have sound now!!!


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My SoundBlaster Audigy 2 ZS card works perfectly well, but no sound will come out of my computer. I have up-to-date drivers and a new speaker system because I thought the old one might be faulty. If you start a song and turn the speaker to the max and listen real closely, you can barely distinguish the song, so I know it is there. Can anybody help me?

Email: [email protected]

Answer:My computer refuses to produce sound, but my sound card is fine

So how do you know that your Audigy works perfectly?

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Can anyone tell me how I would do this? I've tried for days to locate my driver with no success.


Answer:Reinstalling a sound driver for onboard sound from a pre-packaged Windows XP

normally you can go to the manufacturer's website and download the orignal OEM drivers for your computers model and series.
usually under Customer service and support or downloads on the companies' website.

If not an OEM install from a major manufacturer such as Dell or Compaq etc, then you should still be able to find out the manufacturer of the motherboard itself and go to their website and do the same

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I'm looking for sound effect program.I had program 10 years or so , I think it was sound blaster live ( not sure) had some thing similar .Want I wont is program that will add sound effect to sound coming through my computer speakers or headphone. The different sound effects that make your voice sound deep ,less muffled voice, tunnel ,echo ,slow talking ,sound like you talking in small room ,car or out side.

I wont it for both music/sound/audio streaming from the internet and music/sound from the computer , I have on the computer.And be able to go in setting and turn it or off or add or remove effects.

I'm not sure but I think it was sound blaster live I had ,that had some thing similar to add effect to sound coming through the computer speaker or headphone.

Note I have windows 7 .So some thing that works with windows 7.

Answer:I'm looking for sound effect program , sound coming through the computer speaker

Creative (ie: Sound Blaster) has had that type of setting in their software for years. The Creative/Sound Blaster software is for their chipsets only. There could be a similar audio tool that works with any audio source, but I'm not familiar with any.

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I have this problem. I just bought a new computer. Dell XPS8300. Sometimes it'll lag really bad for 2 - 4 seconds and during that period, the sound will sound really bad and "pixelated".


(add this to the back of the url of youtube.)

You can hear what it sounds like on the youtube video. It's about 2 to 3 times worse normally. Does anybody knows what's going on? Thanks!

Answer:Sound and video problems -- weird sound and lag at random moments

I'm having this same exact problem. Does anyone have any clue what it could atleast be related to? Dell wanted me to restore my hard drive to factory settings but 1. I don't feel that would help and 2. I have nothing to back up all my stuff. I'm using an XPS 435T/9000 with an ATI HD Radeon 5880 video card and whatever the generic sound card is that comes with it. If there's any solution that doesn't involve me having to go out and spent more money on an external or something it'd be greatly appreciated.

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Please let me know if this shouldn't be here- i will gladly delete the post if it's in the wrong forum.

Hi there guys. I came to this forum a while back and i was really pleased with how helpful you guys were when i was building my computer. Uh, in that regard, my specs are

EVGA 122-CK-NF68-T1 LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard

Thermaltake Purepower W0100RU 500W ATX 12V 2.0 Power Supply

Intel Core 2 Duo E4600 Allendale 2.4GHz LGA 775 65W Dual-Core Processor Model BX80557E4600

CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800

The rest is irrelevant i think... geforce 8800GT graphics card, 200gb HDD.

Anyway, i don't have a sound card. I Recently got a headset/mic (Altec Lansing AHS515) and when i put the headphone/mic jack into the back of my computer (in the mobo connection) the line out or headphones work fine. However, the microphone or mic out isn't working so great. When i try to talk with it i get a really, really quiet signal if anything at all. It doesn't pick up anything at more than an inch away from my mouth, and to get a loud noise i have to put it literally in my mouth.

I'm using the realtek HD Audio Manager as it came with my mobo. I tried changing the jacks around, but it always comes up as some sort of device incompatible or some similar error.

Regarding the headset, i'm sure it's not broken- i tried it on a laptop i have and it worked fine.

So as i obviously don't have a sound card, i'm wondering if i need on... Read more

Answer:Microphone Insensitive- Need Sound card? (Posted in sound forum also)

Seeing that you have posted in the Hardware Sound Forum, where you will be more than likely able to get a solution to your problem, I am closing this thread.
The reason for this is, that multiple posting about the same issue tends to confuse the issue; especially when they are in two different forums.
Not many of the Windows Tech Team Members venture into the Sound Forum, and vis-a-vis with the Hardware Tech team.

Kind Regards,

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I'm having problems with my sound on my computer. I had downloaded the latest drivers from the via web site and everything was going fine. I have made no changes to the computer except for installing The Sims and everything was working fine. Now the problem is that I get some sound but not all. Best description is "choppy". It happens w/ sound efects and music files. The only thing I have not tried is playing an audio cd. Of course I removed the sound device. Now this is the strange part. I run the driver install that I downloaded and I get a message on the computer that says the via chipset has not been enabled in the bios. This is incorrect. The chipset is enabled. The onboard sound is enabled. So, after removing the sound device from device mgr I reboot the computer. The comuputer recognizes a pci communications device and locates and installs the drivers for it. Wow! Imagin that. Of course I get the same problem. Any suggestions? Need more info? let me know.Thanks.

Answer:sound choppy. elements mobo, via chipset, onboard sound

I'm guessing an IRQ conflict. Any devices fighting for the same IRQ?

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Been having major issues playing GTA IV.

First, the sound kept getting cut during gaming. When I exited the game, there was no sound in Windows either. I had to reboot to get sound but after a couple of minutes, the sound cut off again and I wasn't even gaming then. Video playback became really laggy (YouTube played videos as if in slow motion) and there was no sound.

I had to reboot the PC several times. Unisntalled sound card (through Device Manager) and then reinstalled it as well as the latest drivers. Still had same issue when I tried playing GTA IV.

Today, I got consecutive BSODs while playing GTA IV. I've had several issues with GTA IV like missing textures, no sound, freezing (at loading screens), CTD (crash to desktop) etc. Tried reinstalling the game several times from scratch and even tried different hard drive but none of them work(ed).

I'm playing GTA IV heavily modded (Gionight ENB mod with several custom cars/weapons etc.) but my computer is a beast and it should be able to handle it easily.

My specs:

CPU: i7 990X
Mainboard: Asus P6T7 WS Supercomputer
Memory: 12GB Corsair Domintar 1600MHz
Hard Drive: 32GB SLC SSD x2 (RAID-0)
Video: EVGA GTX-580 3GB Tri-SLI
Sound: Creative SoundBlaster X-Fi Titanium HD
Power Supply: PC Power & Cooling 1200W
OS: Windows 7 Ultimate x64 SP1

The first BSOD was STOP code 0x124 and that was with stock clocks for the GPU. The second BSOD was STOP code 0x1000007e and that was with GPUs OC'd to 850MHz.
... Read more

Answer:BSODs playing GTA IV - No Sound (Sound Card) & Laggy Video!

I need you to do a stress test on your cpu with prime95 and follow this guide very carefully:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Administrator\Downloads\Windows7_Vista_jcgriff2\091111-25022-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`04c53000 PsLoadedModuleList = 0xfffff800`04e98670
Debug session time: Mon Sep 12 00:31:58.025 2011 (UTC - 6:00)
System Uptime: 0 days 0:00:15.350
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get de... Read more

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Hi there,

I had a P35-609 and just bought P100-347. I have noticed that the sound is worse on the new laptop. It's like the cheapest speakers on the market and not harman/kardon... what's wrong?

Is it a fault of my unit or you guys have experienced the same?
I tried all settings in Windows (XP MCE) and Toshiba applications, I updated the sound driver but it just seems like the speakers are really poor... :( Please tell me you don't have the same and I'll run to the store to replace the laptop...


Answer:Sound quality on Satellite P100-347 - no bass, very flat sound


I?m not a P100 owner and therefore I cannot give you an opinion about the sound quality on this notebook. But according to the notebook specifications the speakers are definitely harman/kardon.

I have read some threads about the sound issues on the P100 and found also this Toshiba document:

It?s about the crackling noise on P100. The BIOS and driver update should be done.
I?m not sure if it will help to increase the sound performance but you can try this procedure?

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I have an MSI 785GTM-E45 Mother Board. I have no sound coming from the speakers. Tried new speakers and still no sound. If I click on the speaker Icon on the bottom right it shows the speaker graph going up and down as sound is being produced. I tried the head phones and nothing coming from them either. I tried playing a CD and nothing from there either. I first noticed it when I was trying to play something from YOUTUBE and thought it might just be the site but then I tried off line as well. I am running Windows 7 Home Premium. This is the first day that I have noticed it. Thanks for any help. I have checked all the settings I can think of but probably have missed something somewhere.

Answer:No sound from speakers but showing sound graph on speaker control

Go to the Control Panel/Hardware and Sound and finally the Sound Panel. In the Playback section, set your "Speakers" as the Default Playback device (if it's not now set). Then see if you have speaker and/or headphone sound.

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Dear readers,

I'm the owner of a toshiba l665D and there is a problem.
Every time i have to use something involving
sound it sounds rubbish.
The sound isn't played smoothly there are pauses and there is a big cracking
sound sometimes in it.

This is not because of the speakers, I have also tright it through the headphone tube.
Could this possilybe because of a damaged soundcard.

It's sound really rubbish and the laptop isn't even 2 years old yet.

What could it be?

Answer:Satellite L665D - sound isn't played smoothly - crackling sound


I think this is not related to faulty sound card but due to old iRST (Intel Rapid Storage Technology) driver.

I found an thread about very similar issue.

Update of the iRST (Intel Rapid Storage Technology Driver) to version V10.1.0.1008 or higher should solve this problem.

I recommend trying this out!

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I recently purchased a 5 1/4" multimedia panel for my computer. Their are 4 ports on the front for hooking up mic and speakers (left, right, center) but the pins to hook to my motherboard or sound card are single pins. I have a ATI Diamond 7.1 channel sound card with 2 standard ports for hooking up other sources for sound. I have no manual for the card and unable to find anything online on how to hookup the individual pins to my sound card. Can anyone help??

Answer:Connecting sound pins from front panel to sound card

I can't find any detailed information. In any case, I don't know why you would want separate speaker outputs on the front panel. Most of the bay panels I've seen have standard features like mic in, headphone out, and misc other connections like USB, Firewire, etc.. I've not seen any with individual (ie: left speaker, right speaker, center speaker) connections, and it would clutter your front panel having all of the those cables hanging.

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I have a soundblaster card and all of a sudden I have no sound.

updating or reinstalling does nothing...
and i have NO option to increase the volume level or adjust it in anyway
Basically when i go to control panel -> sound and audio devices

it grey shades the volume controls[device volume] and speaker settings so i can't even do anything with it

Answer:No sound <-- drivers installed, but no option to increase sound level

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i installed windows xp and upgraded my sound card drivers and still no sound???
Soundblaster Live Value!

Mute is off!
Speakers are plugged in!

tried uninstalling the sound card and its drivers and then rebooting - still doesnt work

Answer:i installed windows xp and upgraded my sound card drivers and still no sound???

<img src="" alt="">

Can you see the sound card in the Device Manager in System Properties?

Did this problem start recently or since the installation of XP? Did you get sound at anytime earlier(even on other OSes)?

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I installed windows 7 a little while ago but i cant seem to get a driver that will recognize my sound card. the computer doesnt think its installed correctly but when i was using Xp it was just fine. ive tried another PCI slot but no such luck. all of the drivers i have tried tell me that they dont see that i have the product on my computer.

anyone having the same problem ?

Answer:Creative Sound Blaster Audigy 24bit Sound Card

Creative Sound Blaster Audigy Windows Vista/Windows 7 Drivers version 2.18.0017

Creative ALchemy 1.41.02
Creative Audio Console 1.31.10
Creative Graphic Equalizer 2.00.65
Creative Dolby Digital Live Pack 3.00.03
Creative DDL License Activation 1.00.04
Creative MediaSource DVD-Audio Player 2.00.78
Creative EAX Console 3.00.56
Creative SoundFont Bank Manager 3.21.00
Creative Speaker Settings 2.00.60

Download Here

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Hi my problem is i have an T60 2007 43g and my problem is that it plays sound very quiet :/ (while waching movies its very very quiet) iv read on forums and so on byt it is a bunch of different drivers.. i hav xp pro sp2.. could someone help me ? tnx

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I'm working on husband's pc, it is an HP Media Ctr. set up. Pavilion 4100e. We had to do a System Restore when pc was over run with virus/trojan infections. SR resulted in some lost Driver/Controller files, including ethernet and sound card. I have recovered all Driver/Controller files-- and everything is working except for sound.

I have uninstalled Creative Audigy Audio Processor (through Device Manager) and reinstalled (through Found New Hardware). I have run dxdiag, only to find "device cannot start" under problem devices/sound card.

Any suggestions on how to get this to work again? I cannot use System Restore to go back to when it was working, because that would take me back to all the virus/trojan infections and nothing was working.

Any help would be appreciated~



Answer:No sound/Sound card not found-- Creative Audigy error

what OS does it have

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I am so close to having my new audio system established. On the headphone side, all I need to do is place my order. However, I've run into a bit of a snag considering the sound card.

I was originally recommended the Sound Blaster Z to pair with my headphones. Exact card here, the one with the external microphone since I'll need it. Unfortunately, this sound card specifies Windows 7 and 8 as supported operating systems. I asked if it would still work for Vista, but the other forum (headphone forum) seemed to think that it wouldn't, unfortunately. I'm not looking to upgrade my OS. As horrible and clunky as it is, I've made it work for me.

IF it would work with Vista, than just let me know and read no further. If not, I'd love if I could get some recommendations for a comparable card.

I'm looking for the best sound card possible, given my physical and operational specs. I have PCI-E slots 1x and 4x free, and my OS is Windows Vista Ultimate 32x. The card will support both gaming and music, though I'm more concerned with gaming than music at this point. I'm not looking to drop a bundle (the SB-Z was a little on the expensive side) but as high as 70 or 80 is acceptable. Please let me know if you have any suggestions. I'm raring to place my orders, haha.

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Any other suggestions? I emailed gateway about the problem a couple of weeks ago and they sent a link to reinstall the driver and it worked for a few weeks. Then a couple days it started getting crackly again so I reinstalled the driver and it was fine...but now this past week it's been doing it like crazy and now it seems like it's not even taking to fixing it for more then like 10 minutes.

Is there anything else I can do before I have to send it into Gateway AGAIN!

Answer:Re-installing sound driver no longer helping crackly sound

You could always buy a sound card. I'm assuming you're using an onboard one right now, so if you buy a sound card you'll have better quality sound, if you buy a good one, and it could speed up your games a bit, if your CPU is the bottleneck, since the card does the soundwork instead of the CPU. But if you don't want to do that you could try reinstalling windows. If that doesn't work you'll probably have to send it back to gateway.

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