Computer Support Forum

No Sound

Question: No Sound

I can not get any sound from watching a video. I have run several tests to check my computer and it's components and all are up to date. I have the volume set to 100 %. I have done various things different places tell me to do and still no sound. From one test I did get some information that my speakers are not plugged in, but they are. One cord is plugged into the computer in the round, green hole. The other is plugged in to the back of the computer where things get plugged in at. I'm getting information that everything is working correctly but still no sound. What's wrong? Could the external speakers just need replacing? I have esperion 660 with Windows 10.

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Preferred Solution: No Sound

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: No Sound

Have you tried different sources? Such as playing a video online and playing a DVD video or one that is on your hard drive?
Have you tried playing audio files and checked if the audio works? Have you tried a different set of speakers or headsets? Just to be sure, you are using the green port to connect the speakers i.e., if the speakers have the 3.5mm jack. Or are you using USB speakers? In which case, have you tried a different USB port?
Have you updated the drivers? Latest drivers are at Update the latest BIOS from Installation instructions are at
Tap F12 key repeatedly on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Click on the Quick Audio Check at the bottom of the diags page, this will test the speakers. Let us know the result.
Please send me direct message by clicking on my username with the service tag and contact details, should you require further assistance. If the machine is out of warranty please contact Out of warranty support at

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Cheers all,

Problem is as stated in the thread; I downloaded, untar'd and set the theme up today. I know it's specifically the "Close Window" sound since it's unique from the others. I'm referring to the following actions in particular (there may be more things I could do to proc it, but I haven't checked yet)...
Opening a Program
Opening a Folder in Windows Explorer
Starting a new Windows Explorer Session
Closing a Window (expected function)
Closing a Windows Explorer Session (expected function)
Those not followed by (expected function) have a different sound assigned to them, although the Close Window sound plays anyways. Not always immediately after the action is performed, either - there can be anywhere from a 1 to 15 second delay before the .wav plays.

The sounds are located in C:\Windows\Media\AltimitOS\ with AltimitOS being a custom folder I copied in. I originally untar'd everything to the desktop, then created and moved everything into the folder and tried running the theme from there. I've made sure all file paths are leading to the \Media\AltimitOS folder.

Any help is appreciated. Cheers,

Answer:Custom Sound Scheme: Close Window Sound Plays Instead of Chosen Sound

As this is a 3rd party app, it sounds like it is buggy. Does the Windows schemes work OK? If so, that puts it back to the buggy app.

I would go back to the app developer for assistance.

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Hello; A rare conditon: I cant get sound out of any internet video. sound card is ok. Sound from every other source is ok,,,except from internet explorer videos of any kind.


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Hi all,
I am running Windows 8.1 on a Medion Akoya P2004 AIO UK, I have no sound, but download the drivers from the Realtek site, install and the sound works fine, but if I reboot, the sound is not working again, any advise greatly appreciated.
Noel Lackey

Answer:Windows 8.1: No sound, install driver, sound works, reboot, sound disappears again

This is strange!
Perhaps something here at Fix: No sound in Windows 8 may help you.

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I have read a bunch of threads on multiple sites and have found some similar problems but nothing exactly like this.  Here is what doesn't work:-The windows sound on my computer does not work.  -I can go into the sound setup where you pick which sounds for different tasks (like windows startup), and the play button to preview that sound is "grayed" out.-Sound scheme is blank.  If I set the sound scheme to the "Windows Default", click apply and then click ok to close that menu, then go back into the sound scheme menu it is blank again.-There is no volume icon in my tray even though in the sound menu, it is clicked to be there.-No sound at all in IE.Here is what does work:-All other sound works fine such as playing the sound files for windows like  "Ding.wav" using windows media player.  Playing mp3's - no problem.  - Even if I go to the "Speech" icon in the control panel and listen to "Microsoft Sam" say "You have selected Microsoft Sam as the computer's default voice."  That works fine.I have downloaded new drivers for my sound device.  I have also ran the "DXDIAG" and all the sound test on there worked fine.Hope someone can help.Tired and rambling,Karl

Answer:No Windows Sound, No Sound Scheme, No Volume Icon, all other sound good.

Have you tried System Restore?

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Hi, I just bought a new L430. My laptop won't play any sound before I open the sound settings in control panel & test a sound there. I have tried to update the driver but still no success. Any idea? Thanks. Regards. Haris

Answer:L430 won't play any sound before testing a sound in sound control panel

What if you uninstall the driver and use the generic Windows driver?

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I have good sound with other speakers on this desktop, but I wanted to save some workspace on my desk, so I recently got a new AX510 sound bar and attached it onto a Dell 2208WFP monitor, one of the monitors listed for that soundbar.  It powers up via the AC port built in to the monitor, just like it should, and I've correctly connected the audio cable on the soundbar audio output on my desktop.  But there's no sound at all.  I did get a static "pop" once... but no other sound.
So I am trying to figure out whether the sound bar is defective, or if this is possibly a Windows 10 issue, as I've read a few odd posts on the internet about people suddenly finding that previously working sound bars don't work in Windows 10.... or some other incompatibility (my desktop is a Studio XPS 8100, Windows 10).  I realize all of my equipment is not the latest, but it's all been in great working condition and the one new addition is the sound bar... I did plug my old speakers back in again, and they still work just fine.
I was thinking I can test the sound bar by connecting it to another computer at work (tomorrow) that's running Windows 7.  to determine if it's a Windows 10 issue -- or if it just doesn't work at all -- but would that be a definitive test it's not a Dell computer?  Any other ways to diagnose the problem and pin it down?  I can conceivably still return the sound bar if I determine it's defect... Read more

Answer:Getting no sound from sound bar AX510 with Studio XPS 8100 (Is this a Windows 10 issue or is it the sound bar?)

DELL C730C SoundBar Speakers AX510  is an analog sound bar that needs a AS510PA power supply if it cant get power from the monitor.

Windows 7 drivers are often required to be reinstalled and needed to get sound working again after update to 8 or 10.
It also has a volume knob with a switch that must be turned on. When you do that there is a white lite in the center of the sound bar that indicates power is on.

The analog out goes to the GREEN outlet.


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I thought migration from Vista to 8.1 had gone too smoothly. Sound works after restoring defaults in Creative Diagnostics but on close down error message " VolPanlu.exe - Application Error The instruction at 0x6fdcf2ae referenced memory at 0x02439aa4. The memory could not be read. OK." I re-installed Creative SB X-Fi Extreme Music software and updated to the 8.1 driver. How can I get the pc to remember to save the sound settings please?

Answer:Sound then no sound,vista to 8.1, VolPanlu (Sound Blaster) problem

The solution via Creative:
Delete all Creative software (I used Revo uninstaller)
Run a registry cleaner (I used CCleaner)
Install the Windows 8.1 driver.
Sound was still being lost on shutdown but the answer was to put the pc into sleep mode, wake up, then sound remains stable in Entertainment Mode. I have no idea why that prevents default to Game Mode which caused loss of sound.

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Hello - I have a Wave PC Model 600-a014. It had been used briefly as a demo machine at a convention. I am about to use it for field demo work and do i hit f9 and had it do a factory reset. I had personally not used this specific pc at this point. After a long factory reset, it reboot with normal setup screens and it said there were updates available and did i want to do that. I selected yes and it went and updated the pc. After the update was done, i was looking at the settings and i noticed there was no sound coming from the Wave speakers. I checked the usual control panels and Bang & Olufsen software and I could not make sound happen. I plugged in some headphones to the from port of the Wave PC and no sound at all either. I have the PC hooked up via HDMI to the HP monitor and that is the only peripheral that is connected. I have uninstalled the realtek driver and reinstalled it and no difference. Any other sugggestions out there would be much appreciated ! Tony

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I am having sound trouble. The sound is cutting out. Sometime it works fine. Recently, it will just cut out, stay really low are only be static. IT happens with music and also when I am video chatting. Someone may be talking and the sound will just go really low or cut out completely.  I have had technicians reinstall all drivers and it will work sometimes but not all the time. Sound seems to work fine with headphones.

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I tried this file on my other win 7 and it works fine , but I have no sound with this file . and narrator has no sound also .. system sounds and mp3 's / movies sound good ... Ideas . thanks

Answer:narrator no sound - and sound vbs file no sound

Weird - If I change the output to optical , I can hear the vbs file and narrator . Ideas ?

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Hi guys...
I just plugged my Onkyo 6.1 Channel (S-680) to my computer. I connected the receiver to the Digital Out port of my motherboard (Intel 915GV Chipset-Asus PTGD1 - LA). It uses the Realtek ALC880 drivers. Whenever I open Sound Effect Manager and do the Speaker Test, sound comes only from my front speakers. The rears/centre/sub all light up but no sound is played. However, while running games/music/films I get sound from all my speakers (though not very satisfactory and not real surround sound). Can anyone please help me with this?

Also, I can't open Realtek HD Audio Manager (RTHDCPL.exe). Only RTLCPL.exe (Sound Effect Manager) works. When I click on RTHDCPL.exe nothing happens. Please do help out.


Answer:No Sound From Surround/Centre/Subwoofer In Realtek Sound Effect Manager Test

try this:

1) try to go to the settings of your sound effect manager & there are selections there for 2.0, or what ever you may find that corresponds to your speaker channel.

2) if nothing corresponds to the given selections,try to download the latest audio driver from your motherboard's manufacturer website.

3) otherwise,you need to plug-in a sound card that has the feature to play with 6.1 channel audio.


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here is the screenshot : http :// there should be a test and browse option(s) to change program event sounds. none there. any help is appreciated. thanks. Jon windows 7

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Just got my guitar pro 5.2 on my computer,
And the sound isn't working when i push play,
This has also stopped working on powertabs,
I found that my SndVol32.exe was missing and re-installed it,
Still not working, any suggestions would be very very appreciated!

Answer:Sound not working on programs that use a midi sound file (Guitar pro, power tabs etc)

Doubleclick on the speaker icon in the system tray. Click Options then Properties, check all the boxs to show all the volume options. Then click ok. On the main speaker screen, make sure nothing is muted and everything is turned up (Microphone and CD Player shouldn't matter).

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Whenever, I lean on the Lenovo Fle 2 15 to type, on the right where the dvd burner/reader makes a whirring and then a click sound. This is so annoying when I am typing or just leaning on the keyboard.

Answer:When leaning on laptop, dvd reader/burner makes a whirring sound and a click sound!

Dear Apad121
Are you sure that this sounds are comming from the optical driver ( DVD rom ) ?
Let me know

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I recently did a full system restore on my Windows XP Desktop. I connected to the internet and got all of the latest drivers for my hardware. Initially my sound worked fine but then after a little while it just stopped working. I have a Soundblaster Audigy Gamer card. I have checked all the audio settings and it is not muted. The device manager says the device is working properly. I don't know what to do. I uninstalled the card and reinstalled after rebooting and it worked again for a while but has since stopped working again. I have tried several different programs to play the audio also. Never had a problem in the 5 years of operation prior to the restore. Please help. Thanks.

Answer:Sound stops working shortly after installing sound card after system restore...

Do you have the old drivers for the sound card?  Try installing them.Alan <>< 

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Good morning everyone,
I am having issues with sound on the M82 or 3306G1U as stated on the subject. The sound works perfectly fine for everything with the exception of Istation, I did notice that this is only affecting 2 out of the 20 plus computers we have, so its a bit hard to say its just the model. I have tried updating the drivers to the latest version, and as well verified that it was not just the input device for front and back jacks being wonky. Oddly enough the support agent I worked with, used TeamViewer and was able to hear the application just fine, however when I used speakers it was very, very faint but I could also hear it. 
Is there any general help anyone can provide me to pinpoint the problem further?
Mod:  added app name causing problem to Subject line; and corrected the model number and system type

Answer:Lenovo ThinkCentre M82: Sound issues with Istation e-learning app, faint sound with speakers

I am having issues with sound on the M92 or G1U3306 as stated on the subject.

I'm not finding that model number, can you verify?   Running 'sys info' can usually also provide the model number (do not post serial numbers.)   And OS info and Istation version might be helpful.   Thx. 

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Good morning everyone,
I am having issues with sound on the M92 or G1U3306 as stated on the subject. The sound works perfectly fine for everything with the exception of Istation, I did notice that this is only affecting 2 out of the 20 plus computers we have, so its a bit hard to say its just the model. I have tried updating the drivers to the latest version, and as well verified that it was not just the input device for front and back jacks being wonky. Oddly enough the support agent I worked with, used TeamViewer and was able to hear the application just fine, however when I used speakers it was very, very faint but I could also hear it. 
Is there any general help anyone can provide me to pinpoint the problem further?
Mod:  added app name causing problem to Subject line

Answer:Lenovo ThinkCentre M92: Sound issues with Istation e-learning app, faint sound with speakers

I am having issues with sound on the M92 or G1U3306 as stated on the subject.

I'm not finding that model number, can you verify?   Running 'sys info' can usually also provide the model number (do not post serial numbers.)   And OS info and Istation version might be helpful.   Thx. 

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Brand new Windows 7 Home Premium (6 bit) computer. When I click on the Sound control panel item, sometimes it takes 1-2 minutes to open. But that's kind of minor (although I'd like to know how to fix it), because sometimes the HDMI sound to my HDTV works fine, and sometimes it doesn't work at all. The only sure fix is to reboot the computer, which isn't really what I want to do every time I want sound coming from the HDTV speakers.

More details: if I reboot the computer, and then switch from the monitor to the HDTV for my video output, I can open the Sound control panel (opens at normal speed) and then I select the HDTV to be the default sound device; and everything is good. At some point, I stop watching the HDMI output to the HDTV, switch the video to my main monitor, and the sound now comes out of the computer speakers. Great. That's what I want. I can even turn off the HDTV, come back 20 minutes later, switch the video back to the HDTV and the sound goes through the HDTV speakers. Switch back and forth a couple of times and everything works as expected. Great. That's what I want.

But at some later point in time, it stops working, and I don't know what triggers this. At this later point in time, I switch the video from the monitor to the HDTV, but now the sound remains with the computer speakers, if I try to open the sound control panel, it takes 1-2 minutes, and when it finally opens the sound control panel no longer lets me select the HDTV to be the default soun... Read more

Answer:Sound Control panel takes 2 minutes to open; HDMI sound inconsistent

I had the slow opening sound panel/playback section for a while. I tried several things and all of a sudden the problem went away. Not sure what fixed it but I have updated the AMD video card drivers several times, no audio driver updates. The only common point is that I too have an AMD video card (HD7770).

In most cases, if the PC "speakers" (sound card) is set as the default audio playback device and then an HDMI cable is plugged into the PC it will automatically switch to the HDMI sound (and make it the default playback device), and if the cable is disconnected it automatically switches back to the speakers. If you are having problems accessing the sound panel, this is another option (for most) until you get the slow opening panel issue resolved.

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Sound in windows has been giving me a hard time lately. I had to restore my registry manually via the Windows Recovery Console recently because Windows kept thinking it was in safe mode, thus preventing a repair installation from continuing. So, after restoring the registry from an earlier part of the day when the issue wasn't a problem, Windows started up fine, and everything was working as it once did. Except for sound.

The volume controls icon does not show in the taskbar. I've gone into Control Panel -> Sounds and Devices and checked the box that is supposed to place the controls in the taskbar, but to no avail. Still doesn't show up. I know that this is usually caused by incorrectly installed sound drivers, but they are installed fine and do not appear in an errored state in the device manager. I've also reinstalled the sound drivers from my motherboard's drivers disc multiple times with no change.

Oddly enough, any sounds that are supposed to be played by Windows do not play. If I open a file in Windows Media Player or in a game, the sound plays perfectly fine.

On top of that, I'm also getting trouble with recording sounds. Not just with a microphone, but even from they stereo mix channel. In Sounds and Audio Devices Properties, looking at the Voice tab, the default device for Voice Playback is blank. I set it to Realtek HD Audio Output, but when I press apply, it resets to blank. When I set it to the Realtek Output and go to the 'test hardware' button, I ca... Read more

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After closing a tab heavy google chrome window my pc had a crash during this crash the 1 second of the song that was playing repeated til the pc rebooted. After this tho I no longer have any sound at all from my computer. I'm running windows Vista Home Premium with Service Pack 2 installed. My speakers work I checked them with my mp3 player and the pc isn't on mute or turned down to zero. The strange part that confuses me tho is that the sound mixer window shows audio levels when i do play music or youtube but even with volume at full blast there is no audio as a work around for the time being i've set my pc to broadcast my pc's audio and then just use my lap top to tune into my station to listen to my music but this is getting old really quick when i check my sound card (realtek high definition audio?) in device manager it says 'this device is working properly' is it possible my soundcard broke/fried and it still showing it fine with audio levels moving?

Answer:Lost sound after a computer crash, shows sound working but can't hear a thing!

I've seen that before. Try uninstalling then re-installing the drivers. Worked for me.

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It's a new Dell and it has been making crackling sound since I got it.
I spent an hour on the phone with a technician who restored the laptop with Windows 8.1 to an earlier point in time and it stopped crackling for the rest of the day, but the next day, the noise was back.
The worst are "ding" sounds, they have more crackle than ding. Video playback is bad but at least we can understand what is said. Youtube is bad. mp3 audio is bad. Crackle is there with earphones too.

Answer:Dell Inspiron 11 (3147, Mid 2014) makes crackling sound whenever sound is played

lelouIt's a new Dell and it has been making crackling sound since I got it.
Hello. If it made the noise right out of the box you probably should have returned it as defective during the brief return period. 
Does it make the noise only when running on battery power or also when plugged into house current?

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I am super panicked at the moment. The 2-hr meeting recording I made today just will not play. And it turned into some Janet Jackson song? What is this?

Anyone had the same problem?
I recorded it using the Sound Recorder in the laptop.
The file is there, length is correct, just won't play and has this Janet Jackson thing in the properties.

Anyone could help me with this?

If you are in Singapore I will definitely take you for a sushi dinner

Answer:Meeting Recording (Recorded in Windows' Sound Recorder) won't play sound

Oh and this is work laptop, so I can't install other audio player to try it on others :(

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Hello all,  Please advise has anyone of you encountered with the static noise on headphones and popping/clicking sound on speakers while on battery? All these things happen before any video\audio is starting to play. Static sound also is hearable after audio/video is stopped. And how did you resolve this problem?? Thanks!

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Hi eveyone please help,  I have HP Spectre Ultrabook 14t-3100 for some reason I dont have any sounds on my laptop nor if I plug in the headset. I have done numerous search and still cant find the right driver. Have try the following options and still didnt' work.1. download and install all drivers from Realtek website2. checked HP's software and driver download but still no luck, even install other hp laptop drivers who also have the beats audio3. install the drivers to have it run as adminstrator4. checked under device manager to remove, install and update drivers and still no luck.  SOMEONE WHO IS KNOWLEDGE PLZ HELP, THANKS IN ADVANCE  

Answer:Spectre Envy 14t-3200 w/ beats sound need realtek sound driv...

Hi: Your notebook has the IDT audio chip, not the Realtek one. See if this driver works.  Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe  

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Hi, Could you help here please? My speakers are working properly, just after each Windows sound for example when you click on a link, the sound is played but after is the speaker makes sound similar to big speakers when you switch them off. I know it's a small thing but it really bothers and I have to have them switched off while not listening to music or on Skype. thanks

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Ok guys i just finished a new triple monitor build which you can check out here:,132781.msg857477.html#msg857477Everything is working on my new build except that my ASUS Xonar Essence STX sound card produces no sound. I doubled checked my power connections and the card in fact powers on. I have also got the latest Win7 drivers for my card of the ASUS website. And my PC recognizes the card and everything. But when I plug my speakers in I get no sound. My speakers works perfectly on laptop so those aren't defective. I connect the speakers to the sound card via a gold line in adapter.  I doubt the adapter has any problem as its not electronic. I worried that the sound card's jack itself is defective and that I may just have to return the card. The only way I get sound is through my front panel audio input which is connected directly to my ASUS Sabertooth Z77 motherboard. The card just doesn't recognize that my speakers are plugged in as illustrated by the pic below:I would appreciate any help and suggestions greatly!

Answer:ASUS Xonar Essence STX sound card produces no sound in new build

I have a same issue with my RealTek audio. My problem started when upgrading from Windows XP to Windows 7. I got the latest drivers as well and still a problem. I ended up installing one of those startech USB audio adapters as my solution as for when switching back to my Windows XP drive I was able to prove it was an issue with my Realtek chipset/driver and Windows 7.But on a NEW build I dont think you want a $10 solution and you want it to work properly. Is this audio adapter a new adapter which originally came with Windows 7 support, or did ASUS add support by making a modern driver for it. My Realtek was exactly the same working in the front only, BUT I also had NO microphone support as well and for gaming and needing Ventrillo voice communications I went for the $10 fix and stuck with Windows 7 and not buy a new sound card to install internally.One thing you could check is if your motherboard has integrated audio and your front port is tapped into the integrated audio. IOpening the side panel and tracking the audio cable back you might find it plugged into the motherboard vs sound card. You might not be getting your audio from the card, but instead integrated. I know that with my USB sound adapter fix I had to go into preferences in audio properties and specifically select this USB audio device as the priomary device than the integrated that had insufficient Windows 7 support. I then was up and running with no audio problems thru this $10 fix. Is your sound card set up as... Read more

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I have a toshiba a30 and all off a sudden my sound disappeared, drivers are intact and it says my sound card is working fine, the start up tune can be hear very faintly if the room is in total silence and you hold up your ear to it.

I recently restored my computer hoping this would fix the problem but unfortunately not....
can someone help me please?!

Answer:Satellite A30: sound disappeared - drivers & sound card is working fine

Hm, maybe you should try to turn the volume louder. Try this with the volumecontrol of Windows in the systemtray, with the control in the Mediaplayer or with the volumecontrol on your machine.
Try to connect a Hifi or at least headphones to your headphones connector, just to prove if your soundcard or your speakers are not faulty.
If the sound of your speaker is not the same like with your headphones than you have probably a hardware-failure which has to fixed by a technician or a servicepartner of Toshiba.


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Obviously I would pay for a problem fixing assistance. No sound on my HP notebook. The Bios Audio Test shows an ID Error#: RU5B9H-7PH8BD-MFGJXG-208J03.I dont'know where yo check for it ... the address isn't operative.  Before contacting you I tryed solving the problem followig HP Instructions but no way to fix it. When the pc starts I can year a 1 second sound noise but after that nothing even with an external headset ... I've got several HP PCs everyone work well ans one of yhem is identical to the one where the problem is ... Thnk you and best regards.  Alfissimo

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I have hyperlinked to a .wav file in an MS Word 2007 document, and the sound file plays without opening a media player.

Problem is the sound file is 10mins long, and I have no way of controlling the .wav file once I have activated the hyperlink.

Pressing escape stops the sound, but I cannot pause or rewind.

The hyperlink seems to be opening the sound file as an 'embedded' object that I have no control over.

During a presentation, I need to be able to pause the sound or even rewind it.

Why doesn't MS Word allow me to open the hyperlinked sound file in a media player?

Can you help?


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 sound fades on games and video/audio when played.Its already 3 months since I got this problem, i currently running the windows 10 generic driver for 3 months.after waiting this long and still can't find a proper fix for this problem and that generic driver sounds awful on headphones. if the current driver has already been fix, pls tell me....... thanx.....

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My AC511 SoundBar is powered by one of the USB-ports on my P2315Q monitor.
I have connected the audio-OUT of the monitor to the audio-IN of the SoundBar (and there is no PC or other USB-sound-device available).
I have a Google Chromecast connected to the monitor's HDMI.
The audio-part of the video-stream is *not* coming out of the SoundBar.
Then I tried a normal external speaker, and there was *also* *no* sound.
Ultimately, I found out that the AC511 needs to be connected to a USB-sound-device, even just to amplify the audio-IN signal. Why would that be? How to fix that?
I also found out that the sound from the Chromecast (that enters the monitor via the HDMI), isn't relayed to the audio-OUT of the monitor. Bummer.

Altogether, what a waste of opportunities!

Greetings, Ruud

Answer:Dell AC511 SoundBar, no sound from audio-IN if not connected to a USB sound device

Power the sound bar using a usb port on the computer, not the monitor. Read the manual--

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All of a sudden, my Lenovo Ideapad P500 (running Win 8) is having sound issues.  The sound will stay on for 5-10 minutes when I start it up or put it to sleep and then wake it up.  After that, the sound will just quit working?  FYI, the Windows 8 updates that were part of the Microsoft monthly security fixes were installed last week and the problem started today?? Does anyone have an idea what may be causing something like this to happen? Thanks in advance for your help!!D


Go to Solution.

Answer:Sound Issues Ideapad P500 - Sound stops working after 5 minutes

hi D,
Welcome to the Lenovo Forums.
From your observation, it's possible that the root cause is the sound driver.
To verify, can you try the following:
1. Uninstall the Realtek HD Audio Driver from the Control Panel (large icon view) > Programs and Features and reboot
2. After the reboot, Windows will now install a generic sound driver (High Definition Audio). Try to re-create the issue that you're having and observe.
3. If using the generic sound driver fixes it, try re-installing the audio driver from the D:\Drivers\Audio folder or from this link:
Realtek Audio Driver for 64-bit Windows
Let me know how it goes.

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Hello,i recently upgrade my system from xp to windows7,i use the same realtek driver and get distortions!I try severall drivers,disable all enhancements/levels on speakers properties with no result(2.1speakers-),i configure them in stereo mode,i reduce the default format to 44100 16bits(cd quality)!What should i do,there is a fix,something?On windows xp i had NO PROBLEMS!

Answer:Distortion sound using onboard realtek sound card on windows 7ultimate

This is an older motherboard. The RealTek is Realtek? ALC662
Have you tried the driver from RealTek? The "AC'97" Codecs are the ones to use.

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changed integrated sound card for Sound Blasster Live but it is not working right. It shows up in the device mnager, but when I go to Start>>Settings>>Control Panel>>Sounds & Audio Devices, it shows that there is NO AUDIO DEVICES.....why. I am running Windows XP Pro, on a P4-1.8, which has an Asus motherboard model P4S333.

Answer:changed integrated sound card for Sound Blasster Live but it is not working right

Hello and welcome to Techspot.

First. Go into your bios, and disable your onboard sound, and save and exit bios.

Once your computer has booted up, go into contol panel, and double click the sounds and audio devices icon.

Click on the audio tab, and set the sound playback device to your new soundcard.

Do the same for the sound recording device. Click on the voice tab and do the same. Click apply/ok.

Make sure you have the correct drivers installed for your new soundcard, and that your speakers are plugged into the new soundcard.

Regards Howard :wave: :wave:

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Hi all,Since about a moth,i've got lenovo thinkpad R500, there's a problem with sound, sometimes,couple of times per week, for example after waking up from hibernation there's no sound from speakers! and there's only from headphones but usually this sound from headphones is like in slow motion, really bad quality, like sb would scratch vinyl record :-) I've checked everything,nothing is mute, the audio devices, codecs etcI hope this is not hardware issue, but I suppose it is... br,Jacek

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Hey y'all,

I downloaded Flashplayer 9 from adobe the other day and it was working fine until all of a sudden, out of the blue, no sound. I've got no clue!!! PLEASE HELP! WMP still works but, that's about it. Other sounds seem to not work in either IE or Firefox. I'm running XP. mp3s and such work outside of a browser, like I can download .wav and mp3s but, they won't play in my browser. Suggestions?

Answer:Sound in Flash is a Problem--It doesn't work, broken, dead--No Sound!

Have you tried re-installing Flash Player 9?

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Brand new machine, and tried to use Skype.
Low sound levels and a crackle through it.

Tried it in sound recorder, and low sound, but no crackle.

Can not get the sound levels up.
Driver for Conexant HD SmartAudio 221 shows as up to date (

Any assistance would be appreciated.

Answer:Satellite M300: Low sound microphone levels and crackle sound using Skype

Do you use Toshiba ?factory settings??
Which OS do you use?
Do you have the same problem using headset?

I have also brand new Satellite A300 and Skype runs perfectly.

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Each time I try to play a song or video in wmp, itunes, VLC media player, InterVideo, etc. I get absolutely no sound. Videos play, I can see the images perfectly fine, but there's silence.
However, if I want to watch a video on youtube or anywhere else online, the sound works. There's got to be a simple solution to this but I can't seem to find it. Any help? I've been putting up with this for a long time and I'd really like to finally get it sorted out.
Oh and before you ask, the media players are not muted.

Answer:No sound when playing music or video, but internet sound works fine

Originally Posted by withherlipsonly

Each time I try to play a song or video in wmp, itunes, VLC media player, InterVideo, etc. I get absolutely no sound. Videos play, I can see the images perfectly fine, but there's silence.
However, if I want to watch a video on youtube or anywhere else online, the sound works. There's got to be a simple solution to this but I can't seem to find it. Any help? I've been putting up with this for a long time and I'd really like to finally get it sorted out.
Oh and before you ask, the media players are not muted.

Try vista codec pack:
Shark007's Codecs Homepage

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Ever since I got my second Video Card and went SLI I have had crippling sound problems. After playing for a while all sounds get replace with a high pitched squeal. This is only with games, not music (using WMP), DVDs (using WinDVD), and only with my sound card, not the (crappy) onboard sound (which has no problem). Some games may play for three minutes, others for close to fifty before this consistently happens. It seems to be simply subsistuting all sounds with this annoying noise. I quit the game it goes quiet, but music is now affected and DVDs have NO sound. Single GPU works fine (either card, either PCI-E slot), sound card in either PCI slot still causes the problem. I recently got a newer, better sound card but it does the exact same thing. I think it may be either a video card issue, or the motherboard. Is it something to due with the way the video card handles sound? Or the motherboard? HELP!! I really like the improved graphics (on a relative budget) that SLI brings, and don't like being hobbled like this.

Tried Turning down Sound Card Acceleration with the old card, didn't help.

My Computer
Old Alienware Case.
Asus P5N32 SE SLI-Deluxe
Inter Core 2 Duo E6600
3*Corsair PC5400 667 512mb
2*Maxtor 200GB 7200rpm
2*EVGA NVidia 7600 GT KO 256mb video (do have different bios #'s on the card)
SoundBlaster X-Fi Gamer Extreme (old card was SB Audigy 2)
Sony DVD writer.
Dell 2407wfp monitor

Answer:HELP! Sound problem with SLI and sound card (onboard audio work fine)

i have simular problem my soundblaster live wont run sound when plugged in but tbh sound isnt all that big wen u have 5.1 sourround, so i just used the on-board audio

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I recently purchased the Creative Sound Blaster Audigy FX and am having problems getting it to actually play any audio or record any sound.

I've browsed other threads with similar issues on this board and as such have disabled my motherboards onboard audio in my BIOS settings, have reinstalled the drivers from disc and from the Creative website, and even attempted to use Driverpack Online to download any missing drivers. However my problem still persists.

I can see that the Sound Blaster Audigy FX is present on the sound option on the control panel, but it never actually plays any sound. Additionally, whenever I try to play a test sound in the speakers advanced properties I am returned with the error "Failed to play test tone".

I've included a few screenshots that might help make things a bit more clear, and I'd be very appreciative of any help I can get with this issue.


Audio under Speccy

The playback menu, speaker properties, and the error I am returned with when I attempt to test the speakers

Recording menu

Answer:Creative Sound Blaster Audigy FX Sound Card, no playback/recording

First thing, I assume you have correctly attached your speakers to the new SoundBlaster.

As you have a separate sound card, did you disable any on-board (on the motherboard) audio in the BIOS? If not, that is the first step. The on-board, is still enabled, can conflict with the SoundBlaster.

Also, temporarily disable the AMD HD audio in the Device Manager for testing (the AMD is for HDMI audio). Reboot after doing this.

Finally, although this has may not have any affect on playback, the default recording device should be the SoundBlaster "What You Hear". In the Recording sound panel, RIGHT click in an empty area and then check to show Disconnected and Disabled devices. If the SoundBlaster was installed correctly What You Hear should now show up and you can enable it and make it the default recording device.

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My Satellite laptop seems to have decided it has SPDIF audio and with this I have lost all sound.

I have tried installing the latest driver and searching device manager for errors but the only solution that has worked was to restore the computer to an earlier point and disable all automatic updates.

With updates disabled I have turned on my laptop to find again it shows the sound as SPDIF and subsequently no sound.

There is a slight crackle from the speakers which occurs at random and inoften intervals.

Please help as I'm at the end of my tether

Answer:Satellite U300 - Sound changed to SPIDF causing loss of sound


May I ask you what notebook do you have and what OS you are using?
This would be helpful!

Regarding the sound issue;
In your case I would recommend checking the settings in control panel -> audio ?playback.

There you should see the playback devices (speakers, spdif, etc?)
The speakers should be set as default device.
The S/PDIF should be used only if you connect the notebook to an external device like TV, hifi, etc?

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Its bit complicated.
I have 5 year old Compaq Pressario V3611AU notebook with AMD Atholon X2 TK-55 processor. Was using Windows XP and everything working fine. Recently I upgraded RAM to 2GB & processor was changed to AMD Turion(tm) X2 TL-60 2.00Ghz. I installed windows 7 and everything worked fine for a week with no issues.
Recently when switched on it showed red cross on volume device. When I checked in device manager the sound video & Game controller has disappeared.

I checked most of the site but unable to install the exact driver.

Even I tried to add with Legacy Drivers in Device Manager but failed to install the correct driver.Even I re installed my Windows 7 but same issue. When I click on Volume device to fix the issue end up with Hardware Changes has been effected.

Please help me whether it is an issue with Sound Card or with driver.

Answer:Missing Sound Video & Game Controller in Device Manager, no sound

Just download Realtek High Definition Audio Codec (Windows Vista / Windows 7 32-bit) - Reviews and free Realtek High Definition Audio Codec (Windows Vista / Windows 7 32-bit) downloads at CNET I hope its help..

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On my Lumia 1320 I simply can't use WIFI and BLUETOOTH the same time, because of sound interruptions. When I stream video from WIFI and connect AudioSystem via cable, it works. When I stream video from GSM mobile connection and connect AudioSystem via BLUETOOTH, it works. But in case of streaming via WIFI and have connected AudioSystem via BLUETOOTH, after about 10 minutes the sound started to interrupt. Maybe system turn on some power saving regime or started do some tasks on background, but I can't use my phone this way.

Answer:Lumia 1320 - WIFI on and sound via bluetooth leads to sound interruptions

There are two reasons for this issue that spring to mind. Firstly, it could be that your devices have some issue with communicating to each other due to driver squabbles, as the Bluetooth and WiFi systems work hand in hand (unlike the GSM system). Of course, the only way to address this on a phone is to make sure the OS and firmware are up to date (as always, a hard reset might help, but is a pain of course) and to update the firmware of the client device if possible. You can test for this type of issue by trying other BT audio devices. The other thought is that your device should have two WiFi aerials (N300) and these are also used for Bluetooth provision. If one of these internal aerials has come adrift, devices tend to resort to punting both Bluetooth and WiFi down the same aerial. This can and does cause just the issues you mention, and will impact WiFi speed badly as well. Best of luck, I hope you find a solution.

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Just bought an xfi fatal1ty sound card and I bought "Medusa 5.1 surround headphones" to go with it

The problem is that the rear speakers sound quieter or muffled from the front and center speakers in my headphones

I tried everything I could think of to make the rear sound like the front but nothing has worked

I know that my rear speakers are not defective because if I switch the front wire and rear wire around the rear speakers sound like they should

I donít know whatís making the rear sound so off

Someone Help

Overall the headphones sound great but the 2 rear speakerís just throw away the whole 5.1 surround headphone feeling

I tried contacting

But they have poor service

Answer:Just bought a new sound card but the rear speakers sound muffled or quieter Help

I'm not the audio guru here... but from what i've seen about the medusa 5.1 headset is that it is a USB headset. Is yours?

I've got the X-fi fatal1ty FPS and a pair of Zalman Theater 6 headphones. Here is how I hook it up.

See the 3 plugs White is Front - Gray is rear - Black is sub

The Black goes in the far right, Gray goes next to it, white next to that, and my mic goes on the far left.

These headphones are fantastic and have a perfect surround sound field.

BF2 - the M95 sniper rifle sounds absolutely incredible.... It's the sharpest, chrisp SNAP you've ever hear.... Sometimes when I pull the trigger it actually makes me jump... lol

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Hi all,

after having downloaded and installed the latest sound driver upgrade a few days ago I discovered that I could no longer use my sound card as recording device. Now I can only choose between the notebook's integrated microphone and the line-in jack.

Does anyone know how re-enable sound card recording, please?

Answer:Satellite P200 (PSPB3E) - Sound driver upgrade disables sound card recording

I'm not sure if i was clear or not.
Actually i can no longer record sound coming directly from my sound card.

I used to do it before installing that new sound driver.
I don't have a restore point for a date preceeding the install and i also remember that the installer warned me that it would uninstall the current sound driver before installing the new one.

So i guess that uninstalling the latest driver will leave me with no sound at all.

So what should i do?
How do i recover the ability to record sound from my sound card ?

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A couple of weeks ago I lost the sound on my T60 completely when visiting youtube, streaming videos etc. The sound-icon in the system-tray is no longer to be found even tough I've checed for it to show there. I have reinstalled the driver for my SoundMAX HD card, i have rebooted my system, tried to restore computer to earlier restorepoint but still no luck. When I play my music in Itunes there is no problem, but no symbols are showing on screen when I adjust the sound using the volume controls on my keyboard. Is there anyone of you that are familiar with the problem and can help me out? HELP!!    

Answer:No sound when visiting websites, no icon in system-tray, sound when playing files thru itunes etc..

Welcome to the forum.One thing to check is in the control panel, sound devices, the audio tab should list what devices are being used. There is also a box where you can check to have the icon on the task bar.

ThinkPad T23, 2647 HU8, Based on 2647-8RU: PIII-M 1.20GHz (512KB), 512MB RAM, 40.0GB HDD, 14.1 XGA(1024x768) TFT LCD, 8x8x24x/8x CDRW/DVD, Modem(MPCI), Ethernet(CDC), WinXP Home, Linksys Wireless B adapter.

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HI - I have some AVI clips that I am processing in Movie Maker but they have background sound recorded.

How can I clean up/delete the background sounds before I continue adding a new soundtrack?

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My above phone has gone suddenly dumb and deaf. No music, no call ringtones, no skype, no Cortana - nothing related to voice and sound. My phone has not been dropped, sunk in water or anywhere near magnate or hot appliances, it is always in soft cover. I have taken utmost care yet why this happens

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HP Pavilion 750C, Asus P4B266LA Motherboard, Intel 845MP Chipset, Sigamatel AC97 Sound, XP pro, 1 GB Mem, 300 GB HD:

Installed new XP Pro and when installed MS updates lost startup, shutdown wav. Music CD works, at sound panel wav test works and most seems to work with system, loaded music files work. Oh, I have downloaded every ac97 driver copy I could find, but all just screwed everythig up. I have already performed an XP repair to get back to the current situation. Anyone have a clue on how to fix this. Probably somthing I'm overlooking. Any assistance would be appreciated. :cry

Answer:Minor Sound Problem - Lost Startup/Shutdown Sound

arky41 said:

HP Pavilion 750C, Asus P4B266LA Motherboard, Intel 845MP Chipset, Sigamatel AC97 Sound, XP pro, 1 GB Mem, 300 GB HD:

Installed new XP Pro and when installed MS updates lost startup, shutdown wav. Music CD works, at sound panel wav test works and most seems to work with system, loaded music files work. Oh, I have downloaded every ac97 driver copy I could find, but all just screwed everythig up. I have already performed an XP repair to get back to the current situation. Anyone have a clue on how to fix this. Probably somthing I'm overlooking. Any assistance would be appreciated. :cryClick to expand...

Hey, according to your description, you don't have a problem in your sound hardware or drivers.
What do you mean by "but all just screwed everythig up"?
For now, try the following:
Go to "Control Panel", double click "Sound and Audio Devices", then from the "Sounds" tab, ensure that there are wave files associated with the "Exit Windows" and "Start Windows" events.
or try selecting "Windows Default" from the "Sound scheme" drop-down list.

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Hi! I just installed a new mother board and cpu. Its an ECS 755-A2 mother board with a 3200+ AMD Sempron/64-bit CPU. It's not the best, but i was trying to save money.

Before, I had a soyo and a 2800+ AMD Athlon XP and i had the Sound Blaster Live 5.1. Now with this ECS mb, the sound card doesn't get detected anymore, even in device manager. I downloaded the new driver for the Sound Blaster Live 5.1 from their official website and when I came to install it... it said that there were no Sound Blaster cards detected on my computer even though it was securely pushed in IN a pci slot!!

Then I decided that I don't need sound blaster so i installed the driver for the integrated sound card on my mb (realtek AC-97) and everything LOOKS fine according to their program and the control panel (sound and audio options) but i dont receive any sound from anything at all. I was planning on buying a NEW sound card but then i decided to test this Sound Blaster Live 5.1 on my bro's computer. Ironically, it was detected on his 1.2 ghz AMD Athlon Thunderbird and now i'm puzzled as why it wasn't detected on mine.

What solutions have I tried?

I installed numerous drivers for both the sound blaster and the integrated sound card repeatedly and there wasn't any hope.

I re-installed the OS twice (I'm willing to do a third though)

I don't know what else I can try.. can anyone help and please don't say the mother board :[?

3200+ AMD Sempron... Read more

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Did my searching and couldn't find this one...

When I modify the speaker volume using the "Volume Mixer" icon, it generates a sound. When I adjust using the "Speakers/Headphones" icon, it does not make a sound.
I would like to mute the Windows 7 sound that happens when I adjust the sound, preferably without effecting the other system sounds? I can't find out which system 'event' it is that causes a sound to be generated when I modify the speaker volume. I'd like to mute it, i.e. no sound when I change the volume.

Answer:System Event - Changing sound makes a sound, how to mute it?

Maybe the solution is in this tutorial
Sounds - Change

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Hello there,
As in the title: I have lost sound after latest Windows 10 update, which happened yesterday (23rd June 2017) - I am using Creative Sound Blaster Z sound card. I have tried reinstalling the drivers, then reinstalling the device, then reinstalling the device and the drivers - nothing helped. When I am testing the device I can hear something really silent - but all of my audio settings are maxed. I do not know what to do next to fix this issue.

Thanks in advance for any tips and advices.

P.S. Also the system and the Sound Blaster Z-Series control panel does not see my microphone plugged, but it is plugged to the same place as before the update. I also checked the settings in the Sound Blaster Z-Series control panel, and everything is set as before the update.

P.S. no.2 : The system does see the Sound Card working, as for example when I play a youtube video that sound indicator next to the Sound Blaster Z device in sound settings is going green and moving.

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I have an onboard realtec 97 sound device, and it has multiple plugs on the back of my cpu, Green, for speakers, pink for mic, then theres a blue, black and orange plugs also.

I dont know what the blue black and orange ones are for, but my question is this.

I have a headset with a mic, which had a seperate jack for the earpiece and the mic, i use both ventrillo and teamspeak but not both at the same time, and i was wondering if it was possible to plug the earpiece into something to just use the ventrillo or teamspeak audio streams, while having the regular desktop speakers broadcast the sound from a game and my sirius satellite radio. currently all sound comes from the speakers, green plug, what exactly are the blue, orange and black plug for? and is the above scenario possible? thanks.

Answer:Sound stream splitting? multiple plugs for sound devices

Im not sure whether you can split the stream or either turning it on and off as you wish. But what i know is the function of those colour plugs.
It all means that your sound card is compatible with 7.1 theater speaker configuration. As i remember, green is for front channels, blue is for rear channels, red is for subwoofer and centre speaker, and orange is for middle (7.1) channels. Don;t worry about all these colours, it shows that your soundcard is good. However i've even came across with an integrated sound card which has 6 plugs (2green, red, blue, orange, red, and black).

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I have a Realtek High Definition Audio sound card and I went to and downloaded the Windows 2000, Windows XP/2003(32/64 bits) Driver only (Executable file).

All my sounds are not normal, everything echoes and all music sounds cheap and low qualtiy.
Is there some tweaking needed somewhere or something?

environment sounds sound alright and the speech (in movies) is low and muffled.

Answer:updated sound drivers all sound is echoing with a slight fuzziness

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when starting U160 Ideapad, i heard sound like broken fan, but the source of the sound is on the right up corner of keyboard frame [ the position of fan is on the left side..CMIIW].this sound loud especially when the notebook start in the morning.can you help me whats wrong with this.. best regardsArdani

Answer:Sound "kkrkrkkrkrk" [like abnormally sound of fan] on starting up Lenovo U160
Hi ardani and welcome to the community,
Have a look at page 44.  Your hard drive is right where you say the noise is coming from.  

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Can anyone tell me how I would do this? I've tried for days to locate my driver with no success.


Answer:Reinstalling a sound driver for onboard sound from a pre-packaged Windows XP

normally you can go to the manufacturer's website and download the orignal OEM drivers for your computers model and series.
usually under Customer service and support or downloads on the companies' website.

If not an OEM install from a major manufacturer such as Dell or Compaq etc, then you should still be able to find out the manufacturer of the motherboard itself and go to their website and do the same

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Hey everyone!

I'm having some serious problems with my sound card over here. I have an Asus P4SDX motherboard that SUPPOSEDLY has an integrated sound card, but it doesn't seem to be working. We're talking no headphones, no speakers, NOTHING. I downloaded and installed the AC97 sound drivers and it's STILL not working. Windows Media Player gives me an error that says "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

I've tried Microsoft's troubleshooter, too, and it didn't tell me anything that I hadn't already tried.

I'm new to this whole taking care of my own computer thing b/c I'm off at college now and it's really starting to frustrate me. I know more a/b computers than most girls do but apparently it's not enough! Any help would be GREATLY appreciated!


*Totally Clueless*

Answer:Can Anyone Help Me Troubleshoot My Sound Card?--P4SDX Motherboard w/ integrated sound

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I have a toshiba a205-s5800, it is just out of warranty. all of a sudden the sound has stopped working. I have reinstalled the sound driver, still no luck.

Answer:No sound played trough speakers but sound works from headphones

If you are not able to listening any sound even error beep, then it seems hardware fault inside your system.
It may speaker goes faulty. You should consult your computer hardware vendor.

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my lenovo laptop was running fine, but all of a sudden the sound started freaking out and about every second or so, the sound would cut out, and cut back in,

ex. im playing a video and the people are talking, but it sounds like
"th--- is h--- fin---- compu----" or something like that.

the weird part is, the speakers arent working, but when i plug in my headphones, sound starts working, out of the speakers, while the headphones are plugged in with no sound coming out of the headphones, and thats pretty strange. but it gets stranger, pretty much anything plugged into the audio jack would make the speakers start working, even if it is just an adapter for another thing, and not even a headphone...

so i checked the sound in the control panel, and i said that it "could not detect sound card, restart and it will try to find it" or something, so i restarted and the problem still happened, but this time, the control panel says that "your device is working properly" when its obviously not.

ive looked on the microsoft support page and followed the instructions, no help. lenovo support? no help.

ive tried running a troubleshoot on the audio playback, but it said that it could not detect the problem,

ive checked the device manager and under the video, sound and game controllers, it has listed "Conexant 20671 SmartAudio HD", and "Intel(R) Display Audio" and they both are listed as "working properly" (nope)... Read more

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OK I need windows 7 back. 10 doesnt have a sound card driver compatible with this HP model. Was told I had to pay and/or buy windows 7 again to reinstall. I lost sound after system recovery and automatic upgrade to windows 10. Im a disabled grandma and cant afford all this. It had windows 7 on it prior so Im confused as to why I have to pay to get it back. Can anyone help me with this please? Im not computer saavy I need it for a game and I watch tv on it so sound is important.  Thanks in advance!

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A few days ago I installed a new sound card but now the sound recorder won't record sound. It appears the record button is greyed out

Any help appreciated



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I'm having problems with my sound on my computer. I had downloaded the latest drivers from the via web site and everything was going fine. I have made no changes to the computer except for installing The Sims and everything was working fine. Now the problem is that I get some sound but not all. Best description is "choppy". It happens w/ sound efects and music files. The only thing I have not tried is playing an audio cd. Of course I removed the sound device. Now this is the strange part. I run the driver install that I downloaded and I get a message on the computer that says the via chipset has not been enabled in the bios. This is incorrect. The chipset is enabled. The onboard sound is enabled. So, after removing the sound device from device mgr I reboot the computer. The comuputer recognizes a pci communications device and locates and installs the drivers for it. Wow! Imagin that. Of course I get the same problem. Any suggestions? Need more info? let me know.Thanks.

Answer:sound choppy. elements mobo, via chipset, onboard sound

I'm guessing an IRQ conflict. Any devices fighting for the same IRQ?

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I just bought a X1 carbon. When I plug in the headphone, there is no sound from it. And the system shows that the headphone is not plugged in, even if I did.  The Realteck manager didn't detect the device either.   I've tried to update the sound driver, but this didn't work. What should I do? Many thanks.

Answer:Headset plugged in, sound still comes from computer speakers, no sound in headphone

Hi Wandou,
Welcome to Lenovo Community!
Open Realtek HD Audio Manager on the top right corner click on ?Device Advance Setting? and select the option use ?Multi-Stream Mode?.
Hope this helps.
Best regards,
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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HP Pavilion g7, Windows 7 Home Premium, laptop with built-in speakers.

Okay so i accidentally uninstalled SRS Premium Sound and now my sound icon on the bottom right shows a red X and doesn't play sound. It could also be related to restoring my laptop, but sound still worked before i uninstalled SRS sound.

When i hover over the sound icon it reads "No speaker or headphones are plugged in." Plugging in headphones or an external speaker to the headphone jack doesn't work.

troubleshoot doesn't detect a problem. Playback devices only shows AMD HDMI Output, but no speaker option (even when i right click and both are checked). Reinstalling Realtek isn't working.

Device manager does recognize i have ATI HD Audio Device.

I'm willing to restore my computer if that's what it takes, but i don't have the CD that came with it.

Answer:Sound doesnt work after uninstalling SRS Premium Sound program.

Hi welcome to 7F

go to bios and make sure the onboard sound is enabled.

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Hi my problem is i have an T60 2007 43g and my problem is that it plays sound very quiet :/ (while waching movies its very very quiet) iv read on forums and so on byt it is a bunch of different drivers.. i hav xp pro sp2.. could someone help me ? tnx

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My Lenovo ideapad with Windows 8.1 has been having problem with too small sound, and I went to search the methods to improve it and found that I could activate the Sound Equilizer from sound setting.However, each time I try to do so, any software that plays music stops playing any sound. Their "play" button do not react anymore, or they send me error message as I double click on sound file to play with them. How can I fix this error? The action I took was as follows:right side of tool bar --> Right click on the sound icon --> Sounds --> playback (left most tab) --> double click on speaker "Conexant Smartaudio HD" --> Expansion (third tab) --> check "Sound equilizer", the fourth option in the gray box of Expansion, and click OK to complete the setting.After this action, no sounds can be played using any programm - I tried Windows Media Player, iTunes, Quicktime Player, VLC Media Player, the Windows 8 Music Player. None of them worked. Some sends me message that the format of the sound file is not readable, even though they are very normal mp3 or wav files.To fix this I had to bring all changed settings of Sound to original. Then the files can be played again. What can I do to fix the small sound problem? 

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My SoundBlaster Audigy 2 ZS card works perfectly well, but no sound will come out of my computer. I have up-to-date drivers and a new speaker system because I thought the old one might be faulty. If you start a song and turn the speaker to the max and listen real closely, you can barely distinguish the song, so I know it is there. Can anybody help me?

Email: [email protected]

Answer:My computer refuses to produce sound, but my sound card is fine

So how do you know that your Audigy works perfectly?

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I've installed the 32bit verson of Windows Vista RC-2 on a laptop with a "Conexant AC-Link Audio" sound card. Windows works perfectly fine until I install the sound driver, after the computer restarts it just freezes at the login screen with the begining startup sound looping

Thankfully I can boot into safe mode and disable the sound card, allowing me to boot into windows normally, but then I have no sound.

Any advice?

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Hi! I just installed a new mother board and cpu. Its an ECS 755-A2 mother board with a 3200+ AMD Sempron/64-bit CPU. It's not the best, but i was trying to save money.

Before, I had a soyo and a 2800+ AMD Athlon XP and i had the Sound Blaster Live 5.1. Now with this ECS mb, the sound card doesn't get detected anymore, even in device manager. I downloaded the new driver for the Sound Blaster Live 5.1 from their official website and when I came to install it... it said that there were no Sound Blaster cards detected on my computer even though it was securely pushed in IN a pci slot!!

Then I decided that I don't need sound blaster so i installed the driver for the integrated sound card on my mb (realtek AC-97) and everything LOOKS fine according to their program and the control panel (sound and audio options) but i dont receive any sound from anything at all. I was planning on buying a NEW sound card but then i decided to test this Sound Blaster Live 5.1 on my bro's computer. Ironically, it was detected on his 1.2 ghz AMD Athlon Thunderbird and now i'm puzzled as why it wasn't detected on mine.

What solutions have I tried?

I installed numerous drivers for both the sound blaster and the integrated sound card repeatedly and there wasn't any hope.

I re-installed the OS twice (I'm willing to do a third though)

I don't know what else I can try.. can anyone help and please don't say the mother board :[?

32... Read more

Answer:Both Sound Blaster Live 5.1 and Integrated Sound Card Does Not Work

Your Card

E-mail Teechnical Support for the Sound Blaster Card

The problem might just be the new board, it may not support the sound card, or maybe it really isn't plugged in all the way.

Happened to me with my Firewire card took me forever to put the dump thing in I keep pushin and pushin, but not to hard because you'll break the card and you don't want to do that.

so just keep pushin slowly it may look like it is in but it probably really isn't

I hope creative can help you with your problem.

Or ot may be the new processor/ board combination, why didn't you just get the Atholon 64 instead of the Septeron 64.

I don't think many cards are compatible with that

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Hello, first post, first Lenovo.I am a teacher.  A Lenovo A57 9702 was donated to our school and I got it.  It has a Vista basic sticker on it, but has been upgraded to Vista Business.  I think it?s a brand new machine.  My problem is that the only sound I get is from the onboard speaker.  The front and back sound jacks are not outputting sound.  Plugging in speakers or headphones won?t even cut out the onboard speaker sound; it?s like they are not even connected. If you have a clue, thank you!

Answer:A57 sound from onboard speaker only; integrated sound jacks do not work.

I installed the A57 audio drivers.  Afterward it said that they may not have installed correctly.  It still does not work. Thank you.

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I have this problem. I just bought a new computer. Dell XPS8300. Sometimes it'll lag really bad for 2 - 4 seconds and during that period, the sound will sound really bad and "pixelated".


(add this to the back of the url of youtube.)

You can hear what it sounds like on the youtube video. It's about 2 to 3 times worse normally. Does anybody knows what's going on? Thanks!

Answer:Sound and video problems -- weird sound and lag at random moments

I'm having this same exact problem. Does anyone have any clue what it could atleast be related to? Dell wanted me to restore my hard drive to factory settings but 1. I don't feel that would help and 2. I have nothing to back up all my stuff. I'm using an XPS 435T/9000 with an ATI HD Radeon 5880 video card and whatever the generic sound card is that comes with it. If there's any solution that doesn't involve me having to go out and spent more money on an external or something it'd be greatly appreciated.

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Well, my on-board sound is annoying the hell out of me.

First of all, I have an Albatron PX845PEV Pro board with the original drivers from the homepage. (Realtek AC'97 Audio driver version

Now during normal music or video enjoyment the sound is fine.
But as soon as i start a game (WoW, Steam CS, Rome:Total war) the sound gets bad... i mean REAL bad.
Oddly enough NOT in WoW intro videos and stuff, only in actual game play.

Since english is not my native language i have some problems expressing how the sound is like... But well, just imagine you pack a pair of bad headphones in a tin box and crank it up loud. Thats pretty much how it sounds ;-)

Hope anyone can tell me what would fix this or atleast if it even is fixable...

Dont really feel like stuffing an expensive sound card into my PC... My old ASRock K7 Board for instance only had onboard sound too, but it was definetly enough for my standards...

Well, thx in advance for any tipps.

Answer:Albatron PX845 onboard sound problem (BAD sound in games)

Your sound works in Windows fine, while playing movies and listening to music. Something is "right" there. The oddball that comes to mind is EAX, Enhanced Audio eXperience (i think). I once had a game that had bad sound, and i had to go to options and disable EAX, or high definition audio, whatever they may call it. Then the game's sound was fine. The only other fix i've seen for that (like if the game always tried to use EAX with no option to disable it), is go to advanced properties of Sound and turn hardware acceleration down one level at a time, testing the game to see if it works. Hope you get it figured out.

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I have installed Win XP Pro SP2 (had Win 7 installed and couldn't run half my games). Now the games run fine but no sound! I know this is because I'm relying on the on-board sound on the (I have been told by my brother-in-law who used to own the pc!) Realtek motherboard as the soundcard broke 6 months ago (was a Creative Soundblaster 16 or AWE 32 Compatible (WDM)) and was removed.

When I installed Win XP yesterday everything runs fine but no sound. In the Device Manager I have problems with the:

Other Devices -Audio Device on HD Audio Bus (Code 1)PCI Simple Communications Controller (Code 28)Unknown device (Code 28)

Sound, Video & Game Controllers -Creative Soundblaster 16 or AWE 32 Compatible (WDM)(Code 10)

I don't understand why it's even picking up the sound card when it's not plugged in!

The dxdiag is as follows:

System Information
Time of this report: 12/21/2009, 17:48:03
Machine name: GENESIS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: DIXONSXP
System Model: MS-7255
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 370MB used, 3568MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.... Read more

Answer:[SOLVED] On-board sound not working - no sound card installed

Thanks anyone who had a look - I had a look at the Audio HD Device again - the Code 10, and it let me re-install the drivers this time, which it never did before. At least I have sound now!!!


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I've got an Asus Crosshair V Formula motherboard that I couldn't get any sound on my Onkyo HT-R550 receiver via the onboard optical output (Win 7 Ultimate 64 bit OS) I was planning on getting a nicer sound card anyway, so I bought the Asus Xonar Essence ST.

Installed that sound card but alas, I still have the same problem.

Speaker and headphone outputs work, but no signal is recognized by the receiver via the S/PDIF. I know that the cable and receiver are fine, I still have my previous computer which is running Win XP and it has been sending audio via the same cable to the same receiver for years. It still works if I hook it up. It has an Asus M2N-SLI Deluxe motherboard and an HT Omega Striker 7.1 audio card. Both the onboard and sound card optical output work with the optical out to the receiver.

With my current computer the Win 7 "Sound" window displays signal on the audio meter when I play audio or when I use the "Test" function. But no signal is recognized by the receiver. I've tried every format and sample rate. I've uninstalled all drivers and reinstalled. I've used DH Driver Cleaner to sweep out all previous existing audio drivers. I've also had the onboard disabled since I originally installed the card. I've tried everything I can think of and manipulated all the settings in the Xonar Essence ST Audio Center software that are relevant. I think I've tried everything, but I'm hoping I'm wrong. I've submitted this to Asus technical, but it's been... Read more

Answer:S/PDIF Optical out - No sound from receiver (onboard and sound card)

although the xonar panel will control almost all functions for that, make sure that windows has it's default audio device set to the spdif card you want. If it's set to speakers HD AUDIO (hd audio being one of the cards you want) will only output through analog. Control Panel>hardware and sound>sound. Select the card that you want and make sure u select one of the options that also says spdif. Click set default, apply and it should work. Sorry if you have already tried this. But it's the first thing that comes to mind right now.

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I have this guitar amp that can act like a usb mic, but when I go to disable my regular laptop mic in Control Panel>Hardware & sound>Sound>recording, whenever I right click my mic and click "Disable" Nothing happens! Same situation when I try to enable my amplifier in recording. I click "Enable" and nothing happens!
Any advice?

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I'm working on husband's pc, it is an HP Media Ctr. set up. Pavilion 4100e. We had to do a System Restore when pc was over run with virus/trojan infections. SR resulted in some lost Driver/Controller files, including ethernet and sound card. I have recovered all Driver/Controller files-- and everything is working except for sound.

I have uninstalled Creative Audigy Audio Processor (through Device Manager) and reinstalled (through Found New Hardware). I have run dxdiag, only to find "device cannot start" under problem devices/sound card.

Any suggestions on how to get this to work again? I cannot use System Restore to go back to when it was working, because that would take me back to all the virus/trojan infections and nothing was working.

Any help would be appreciated~



Answer:No sound/Sound card not found-- Creative Audigy error

what OS does it have

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My Y50 had the left speaker clicking sound and muffled sound from day one (last month) March 2015After much time and pain I worked out the problem was the cooling fins next to the cooling fans were flexing and I presume touching the left speaker wire which runs along under neath the cooling fins. I could get the clicking sound to happen every time if I applied a small amount of pressure on the cooling tubes that sit on top of the cooling fins.I then placed a small piece of cardboard on the left side under the cooling fins to raise them only about 2 mm and this has fixed the problem. no more damm clicking sound and muffled sound Hey Lenovo fix you effin Y50 laptop !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Answer:Lenovo Y50 left speaker clicking sound and muffled sound FIX !!!!!

Hi Techguy1,
Welcome to the Forums        
As per the query we understood that you are facing issue with left speaker clicking in your Lenovo Y50 laptop.
As there must a wire loose inside the machine, suggest you to visit the nearest service center for further  details.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
Hope this helps. Do post back if the issue persists!                                                   
Best regards,                                                          
Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues... Read more

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the sound is crappier than ever. I have this quality loss for a while but now is repulsive. Ive reinstall windows 7, reinstall relatek drivers, get ones specified by my motherboad manufacturer, tried the latest ones.... put power management at high performance...etc

my motherboard ASUS - Motherboards- ASUS P5GC-MX/1333

Answer:Bad sound quality ( high pitched, almost acoustic sound etc.) integrat

My RealTek sound (on one PC) also has "Sound Enhancements" which include reverb, echo, chorus, etc. If you have this diable all sound enhancements and see if that makes a difference.

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Hello there,I have downloaded the tryout version of Adobe Audition (formerly Cool Edit Pro) onto my computer:OS Me, 128 RAM, Yamaha AC-XG WDM sound card (I think).My minidisc deck output is connected to the input socket of the PC via a high quality dual pin to single jack cable. My amp, speakers, cables and mindisc deck are all top quality gear, so I'm ruling out the problem of there being a problem with either of them.When I record through the sound editing software and then listen to the sound being played back through it, there is hiss and the quality has diminshed somewhat. Is the problem with my sound card? Is it just plain crap? Should I get a new one for the kind of professional sound editing I want to do?Please help.

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I have a PC-Chips M848 ALU V2.1 motherboard with an onboard soundcard, C-media CMI9739A 6 channel audio.
I have downloaded the latest driver from the PC chips website, as the one that came on the CD didn't work at all. I also have the AC97 Realtek drivers installed.

My problem is that if I try & play an MP3 or a DVD the sound gets really jumpy or if it's missing part of the track out. It sounds like when there is a thumbprint on a CD & it skips over it.

Now I'm new to this so it might be something simple like it is set up to play through 6 speakers or something & as I only have 2 that is the problem, if it is great but can someone tell me how to do this. If not can someone suggest some other solutions??

I'm running XP Pro.


Answer:on board sound problems - sound keeps jumping / dropping music.

Onboard audio can use alot of system resources and you will get audio artifacts when there are programs running in the background, system memory is low or you have an under powered processor. Win XP Pro has alot of crap running in the background. What are your other system specs? You may want to think about getting a sound card. Good ones run $20-30.

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It isn't always comes and goes, but it's pretty ugly. I thought it might be a sample rate thing, but I changed those settings in control panel.

Anyone use that card with vista successfully?

Answer:distorted sound in vista/createiv x-fi titanium sound card

I had a Creative X-Fi XtremeMusic in my rig and I constantly had distorted audio - manifesting in the form of 'crackly', echoing sounds. Really frustrating, I tried all kinds of solutions including a clean uninstall of the audio drivers, replugging the sound card in a different PCI slot, etc. For a while everything would be fine, and then back into crunchy-sound-land...

My rig used to have Windows XP Pro as the OS, and the sound card worked perfectly. It was only after I changed the OS to Vista that the woes began.

This is probably not the solution you want to hear, but after 2 years of despair I flogged the card on eBay and bought myself an Auzen X-Fi Prelude 7.1 card. Although that is still an X-Fi it works beautifully in Vista, absolutely no problem with the sound since.

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Please let me know if this shouldn't be here- i will gladly delete the post if it's in the wrong forum.

Hi there guys. I came to this forum a while back and i was really pleased with how helpful you guys were when i was building my computer. Uh, in that regard, my specs are

EVGA 122-CK-NF68-T1 LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard

Thermaltake Purepower W0100RU 500W ATX 12V 2.0 Power Supply

Intel Core 2 Duo E4600 Allendale 2.4GHz LGA 775 65W Dual-Core Processor Model BX80557E4600

CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800

The rest is irrelevant i think... geforce 8800GT graphics card, 200gb HDD.

Anyway, i don't have a sound card. I Recently got a headset/mic (Altec Lansing AHS515) and when i put the headphone/mic jack into the back of my computer (in the mobo connection) the line out or headphones work fine. However, the microphone or mic out isn't working so great. When i try to talk with it i get a really, really quiet signal if anything at all. It doesn't pick up anything at more than an inch away from my mouth, and to get a loud noise i have to put it literally in my mouth.

I'm using the realtek HD Audio Manager as it came with my mobo. I tried changing the jacks around, but it always comes up as some sort of device incompatible or some similar error.

Regarding the headset, i'm sure it's not broken- i tried it on a laptop i have and it worked fine.

So as i obviously don't have a sound card, i'm wondering if i need on... Read more

Answer:Microphone Insensitive- Need Sound card? (Posted in sound forum also)

Seeing that you have posted in the Hardware Sound Forum, where you will be more than likely able to get a solution to your problem, I am closing this thread.
The reason for this is, that multiple posting about the same issue tends to confuse the issue; especially when they are in two different forums.
Not many of the Windows Tech Team Members venture into the Sound Forum, and vis-a-vis with the Hardware Tech team.

Kind Regards,

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Yup, I don't have a "Sound card chip" it's ono my motherboard so i'm installing it through the mother board disc. Unfortunetly it says it's installed but for some reason I don't hear anything. I've checked the settings everything seems to be fine. Help!

Edit, also it's not my speakers I don't think. It works on my other comp

Answer:Sound not working, even after installing the sound card through mother board.

Have enabled the onboard sound in the BIOS? I don't think it's enabled by default.

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my computer has no sound. I cannot figure out why. I reinstalled my Avance AC'97 sound driver and no luck. the speakers work fine. does anyone know what i can do? I didn't change anything before the sound went out. It just isn't there.

Answer:No sound from computer, speakers work fine... Avance AC'97 sound

physically check your cables, as usually this problem is caused by human error. next, check all of your volumes. what OS, service pack, and version are you running?

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?ello! I have an issue with my HP Probook 4520s. Its internal speakers  and microphone doesn't work. I've tried to install and reinstall drivers from here, tried to rollback driver to older version but I always have the same result: installed the IDT sound codec, and after a restart, the mute button  turned red and I cannot switch it. Soundcard device ID: HDAUDIO\FUNK_01&VEN_111&DEV_7605OS: Windows 7 Professional x86 How can I fix it?

Answer:HP Probook 4520s: sound card doesn't work (no sound, red mut...

Hi,Same problem here. After repair of the display cable (Probook is just 2 years old!) by service centre a white cross-red dotthrough the speaker-icon appears. Service centre cannot fix it.HP helpdesk chat reports soundcard is defect. Soundcard is part of motherboard is said so motherboard needs to be exchanged.Second opinion learns that soundcard is NOT a part of the motherboard.I've bought a replacement Probook with a working, checked it!, motherboard and soundcard.New motherboard and soundcard have been placed incl. different Windows 7 but still (again) no sound. Can anybody give a solution ? 

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 i have dell xps 15 l501x laptop. from yesterday the from right side speaker is not clear / sub woofer sound fluttering. i tried re-installing audio driver for speaker but it not works. i tried all possible solutions for it but works. is that i have to replace the sub woofer?
please help me. 

Answer:dell xps l501x sub woofer sound shuttering / fluttering sound

Hello. Are you talking about the laptop's internal speakers? Or about this that you put in the "tag" field:
"100W 5.1 Surround Speaker System with 5.8 GHz Wireless Rear Channels and Subwoofer"?
It most probably is a hardware issue. If you still have the original hard drive and if it has never been wiped, you can run the audio tests in Dell 32-bit Diagnostics. Other than that the only good test is to replace the bad speakers and see if that fixes it, or do a system recovery. If the recovery does not fix it then it is because of bad hardware.

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Hey guys,

I have a Compaq Presario SRN5250nx that came equipped with windows Vista Home premium 32 bit operating system and came with the Realtek HDaudio which I have my speakers running on...

Now I have installed a Delta 66 soundcard for recording and mixing... that went fine, however the realtek audio has disappeared from my device manager, and will reappear once the soundcard is removed?? I'm not able to even access the realtek icon with the soundcard in as it is unresponsive??

I've updated the D66 sound card with the newest drivers for the system and it seems the only way to get sound would be to run in through the sound card, which I'd rather not do cause that would mean I'd have to go and buy new speakers which I'd like to avoid....

Optimally the soundcard would be enabled for recording then disable for any playback.... any thoughts or help would be much appreciated....

Answer:Sound issues with realtek hd audio and delta 66 sound card

In your device manager try trouble shooting the sound card, i had the same problem with my old laptop, but if you troubleshoot it, it should come up with "search for updates" or sumthing around that area, if so click on that and it will come up with "apply the fix?" click on that and it should start working again.

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How can I know the manufacturer of the soundcard?
My computer doesnot have the sound mixer devices on it, but still playing the audio cd. Now how to install this mixer devices?
When I'm trying to detect the new hardware on the system, it is askng for ALS 100 Media Audio Controllers. Now what is this and where can I get the suitable one to my soundcard?

Answer:how to install the sound mixer devices to get the sound icon on the task bar

You can get them here, download the file, it is a self extracting zipped archive.
Create a folder on your desktop, cut and paste the file into it, then double click the file to decompress the archive. After decompression there is a readme text file with installation instructions.

Good luck

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I have a soundblaster card and all of a sudden I have no sound.

updating or reinstalling does nothing...
and i have NO option to increase the volume level or adjust it in anyway
Basically when i go to control panel -> sound and audio devices

it grey shades the volume controls[device volume] and speaker settings so i can't even do anything with it

Answer:No sound <-- drivers installed, but no option to increase sound level

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