Computer Support Forum

GPU Support

Question: GPU Support

I have an Alienware Aurora desktop from 2,010 that has an Alienware 4VWF2 motherboard in it. I also have 3 monitors connected to it, each with a maximum supported resolution of 2,560 pixels wide by 1,080 pixels high (no 4K here), although, I did see some similarly sized monitors to the ones that I have that are said to support the 4K resolution. (Although, since I only recently received my current monitors, it might be a while before I upgrade again. But, that might also depend on the answer to my question.) Alright, on to the question. What are the specifications of the motherboard mentioned above? I am specifically curious about its GPU support. Although, other information (e.g., CPU support) would be nice to know. I want to use a spanned desktop that utilizes the full resolution of all of my monitors. Currently, I have the desktop simply extended (not spanned through the Catalyst Control Center (or whatever Nvidia's equivalent is, as I have not dealt with Nvidia's software in a long time), as I prefer to have it) across the 3 displays. But, 2 of them are running at a resolution of only 1,920 pixels wide by 1,080 pixels high while the third runs at the full 2,560 pixels wide by 1,080 pixels high. Therefore, I am considering upgrading my GPU (also per suggestion [ ]). But, I do not know what GPU models are supported by the motherboard. I replaced the GPU fan once. But, only the fan was replaced, not the card itself. The current GPU installed is the AMD Radeon HD 5870 (the original card, but with a replaced fan, since the original fan had died).

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 I bought TPS230U in may2013, and one monthe ago, the laptop just turned off by itself and wont turn on anymore. I had tried troubleshoop refresh and resetting options but it doesnt work.
My warranty certificate is still valid for itnernational support (now I live in  Brazil), so that, I called Brazilīs support (My laptop ID is: Type 3347 2GU S/N xxxxxxx 13/02.
At the first time I contacted by phone, the attendant asked me to (once again) turn off the laptop  and call back again. Well, I did it, adn (of course) it didnt work. So I called once again. The second the new clerk said I should buy a cd or dvd ( which could not be via USB stick ) , download from other computer and copy  an image file  that lenovo would understand the problem . I explained that I had not cd to record that moment. But he was very rude, and told me that it the  support goes to my house and concludes that there is a software problem and not hardwa, I was supposed to pay for the visit. So, I went to a store and bought a recordable CD , recorded the ISO file and got home to insert it into the laptop and....for my surprise,  my laptop doenst have any  entry for CD ! I feel that lenovo has been really disrespectfull with me and all I want is to have a simple support to my laptop, but I still couldnt have. Pleaase let me know how can I solve this problem before my waranty term expires!!! 
Moderator Note; s/n edited for member's own protection

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Does lenovo has a plan to support  intel ac 7260 for yoga 2 13? I have read this thread. bios(v1.15) is still not support. And Where is old bios version link about V1.09?It seems can support Lenovo-branded  ac 7260 netcard.    

Answer:Does lenovo has a plan to support intel ac 7260 for yoga 2 13? Current bios(v1.15) is not support.

Dear Web32
Welcome in lenovo community
The only supported card on this model is Intel 7260 2x2, 802.11 BGN .and the applicable BIOS version is 96CN29WW (V1.15)
Can you please explain more what is the issue with your Wifi 

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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i currently have a dell Inspiron 5558 laptop for over an year now but the screen stop working over 6 months ago, i looked up the warranty information at the time of screen stopped working and was re-assured that it showed February 18, 2017 therefore i did not consider that it is very urgent to call tech support since i have other laptops. today when i call the support service, i was informed that product was not registered and i have to pay $233 to replace the LCD screen, they still argued that dell warranty website showed the correct information but when i looked it up, the website still displays the same.  did anyone else encounter this issue??
below is the warranty service which is still display at this time

Answer:Dell Warranty is reflecting incorrect data as per technical support and support manager

Was the system purchased direct from Dell, or at retail - or on EBay, Amazon, etc?

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I have a T430s laptop and it is less than 6 months old. It starting getting blue screens within a month of purchasing it. Technical support has been helpless in trying to fix the laptop. First, tech support told me to turn update my computer daily. Then another tech support employee told me to turn OFF my auto updates. This did nothing and over a few weeks the blue screens progressively got worse. Next, tech support told me to run a diagnostic on my computer which turned up nothing. Then, they tried giving me recovery discs and a new hard drive. After that failed they took it in to replace the system board which made the blue screens worse. Then they sent me MORE recovery CDs to try to fix the problem and that also made the blue screens worse. I called tech support after this and they said they would send in a request for a replacement laptop. I was told I would hear from someone in a couple days. FIVE days later I got a called from someone asking if I wanted a replacement and I said yes. Then I was told I had to wait two more business days to get contacted about it. Another 3-4 business days later, someone called me to tell me that they would NOT be replacing the laptop despite the fact tech support could not fix the laptop. After calling tech support once again, I was told that they wanted me to send in my laptop again for up to 7 business days! This is completely unacceptable. I have had problems with this laptop almost the entire time I have owned it and no one knows... Read more

Answer:T430s constant blue screen and no help from customer support or tech support. Help!

What are you running when you get the blue screens?  (operating system and applications)
Are there messages in the event log when it crashes?

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i bought a lenovo thinkpad edge which is missing the model sticker from the bottom left of screen
all i need is a link to the most recent windows 7 drivers including bios update
and i would like to know a list of processors i could upgrade to current cpu is i3 m370 @2.40ghz
this website does not recognise serial number or product so i will post all th details i can below .... please help !!
TYPE 0319 - 2AG
S/N LR - xxxxx     11/10
Mod edit: S/N removed

Answer:Unknown thinkpad bios support and processor upgrade support needed

Welcome to the forum!
Your model is a ThinkPad Edge 15
ThinkPad Edge 15 0319-2AG
i3-370M(2.4GHz), 4GB RAM, 500GB 5400rpm HD, 15.6in 1366x768 LCD, Intel HD Graphics, CDRW/DVDRW, 802.11bgn wireless, 1Gb Ethernet, UltraNav, Camera, 6c Li-Ion, Win7 Pro 64
You can get the drivers from the EOL page: 

Since you have an Intel model, you can upgrade to any of these CPU's:

Intel Core i3 370M, 2x 2,26 GHz, 3MB Cache
Intel Core i5 450M, 2x 2,40 GHz, 3MB Cache
Intel Core i5 460M, 2x 2,40 GHz, 3MB Cache
Intel Core i5 480M, 2x 2,66 Ghz, 3MB Cache


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We are Dell resellers and had placed an order for 43 Laptops - Dell Latitude 3560 with Dell on 13th June, 2016. We delivered them to our customer on Friday 17th June, 2016. On Monday 20th June we discovered that all the Laptops are faulty and are not functioning properly. They have not been able to use a single system due to touchpad issues in the entire lot
We have made innumerable calls Dell to resolve the problem, but the team is unable to identify and rectify the problem. 
We have spoken to our partner account manager, regional account manager, Service Specialist and Escalation Team, requesting them to provide us with a solution at the earliest as their work is getting hampered. Our customer has to deploy the same by 1st July however they do not have any Dell Laptops functioning correctly.  
How do we escalate this to the Dell management and get a replacement ASAP

Answer:Who do you contact if the DELL India Escalation and Support Team fails to provide support for brand new Laptops

Hopefully one of the Dell rep see your post and be able to help. If no one answer your question then I suggest you contact Technical or Customer Support in the link below.

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I clean installed windows 7 on my Y650. Then camera is not working, microphone is not working (even if I use external microphone, it is not working). I tried using vista driver but not working. is there any way to make them work? really frustrated ...

Answer:IdeaPad Y650, no microphone support, no camera support in windows 7

same problem here, internal AND external microphone are not working after a clean install of Win7?Does anyone knows where can I find the driver for the microphone?

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Hello there, I'm interested in finding out more about the X220 - In particular the actual bandwidth available to the i7 Version of the X220 with it's USB 3 port. I'd like to be able to use the Black Magic Design Intensity Shuttle with this laptop, however it requires a Super Speed USB 3.0 Port. It's common for laptops to only use a single PCIe lane interconnect, giving the USB3 Port only 2.5gbps of available bandwidth. This won't be enough to allow that capture card to work  A similar situation also exists for the Expresscard slot - To be able to support Expresscard v2.0, It needs to provide 5gbps (2x PCIe v1 lanes). If it does this, It's possible I can buy an USB 3 Expresscard which will have enough bandwidth to use the card. In short I would like to know if the super speed USB 3 port can actually function at the intended speed, and is not crippled to half rate. 

Running an 4286CTO - X220 i7 2620m, 4gig Ram, 320gig HDD. 6 Cell battery


Go to Solution.

Answer:X220 - Expresscard 2.0 Support / Full Super Speed USB 3.0 (i7) Support?

hey SuperRoach,i recommend getting in contact with Lenovo Australia via the link below >>

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Someone told me in another thread, and I also read here, that

All Wireless N routers support dual-band 802.11nClick to expand...

implying that any wireless N router can use the 5 GHz band as well as the 2.4 GHz band. Isn't that the implication?

Then why is it that when I browse routers, only some of them list both 2.4 and 5 GHz frequency, while others list only 2.4 in the specs? I want to switch my network over to 5 GHz in order to get away from all the interference I'm getting, as discussed in this thread.

So what's the real answer? Will any cheap "wireless N" router be able to do 5 GHz, (e.g. this one?) or do I need a more expensive dual band one?

Answer:Confused about router support for 5 GHz band. All wireless N routers support it??

No. The 802.11n standard supports 5GHz, but does not require it. Now if a device was 802.11ac, it will have a 5GHz radio since that standard only works on that freq.

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The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions. Download.

Answer:Use Microsoft Product Support Reports Tools for troubleshooting and support

Thanks for the link,,Very useful..

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Started about a month ago - pops up over and over and over and over - about every five minutes or less.  I've got a Dell Studio XPS with Windows 7 Professional.  Another forum said to just uninstall Dell Support Center (Support Center Software) - but when I try to uninstall it - THE SAME STUPID WINDOW POPS UP ASKING ME TO INSERT THE SOFTWARE.  I tried doing a Browse and it's looking for DSC20.msi.  I haven't managed to find it yet.  I have at least found \Program Files(x86)\Dell Support Center but there's so many sub-directories...
I shouldn't have to be jumping through so many hoops just to uninstall a program.  This is driving me crazy and I haven't found an answer online yet.

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This is a General question regarding the end of support for XP. I realise at the end date the computer should be backed up in case you have to format the disc at any time after the end of the support period.

My question is does the built in Windows back up in XP when backing up the system include the installed updates? Or is it best to use third party software to do this.


Answer:[SOLVED] End ofThis is a general question regarding the end of support for XP support

I believe Windows just backs up your personal files and won't do the entire OS. You'll need a 3rd party program to do the entire HDD.

Also you really should think about upgrading to Windows 7. Staying on XP after the end support date is not recommended as you will lose security updates from Microsoft as well as patches.

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When I installed Win8 on one computer I need a H.P. printer driver. So I went to H.P. support/download did not find the needed driver so I called their Tech. support. A friendly support guy looked at my system and told me my copy of Microsoft Win8 bought at Best Buy was not a legit copy, also my system had been infected and they needed to remove my Win8 clean my system and reinstall Win8. made me a deal of a reduced price of $250US I knew this was not right so I begged them good buy went to Best Buy where I have good friends in the Geek Squad. they got the needed driver and printer works fine.
Today my Netgear routher died, called Netgear to get my lifetime warranty. This also was a support in India guy said it would cost $39US to make sure it was the router I said thanks but no thanks. Took my old Netgear router back to Best Bye where I bought it three years ago and they gave me a new Netgear router. I needed setup help so called Netger as new user also in India guy was friendly looked at my system and helped me get it setup. Then he informed me my computer was under attack and my files were being read he could fix my system and protect my files for the small sum of just $85US. Well I was using a small backup H.P. computer on the Net. hardwired and it was almost never used. So I knew it was a India Tech. support scam again.
I think these guys in India do support for many Mfg.s and software makers, and it's an easy way to gleen a lot of fast cash from people who trust the br... Read more

Answer:Tech. Support Scam from India support bases.

Are you sure you were using legitimate HP/Netgear phone numbers? Where did you get the numbers from?

Are you sure it wasn't just a variation of the scams the FTC are starting to crack down on?
How Windows tech support scammers walked right into a trap set by the feds | Ars Technica

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So I am sitting here on my MacBook Pro which in my opinion does not have any wireless issues whatsoever, it works. I still own this ThinkPad with a garbage wireless card, and I feasted my eyes on an Intel 7260 but lo and behold, it isn't on the whitelist! Scouring eBay and Amazon I did find a FRU, but would the number of that FRU be the same on the Hardware list? Lets see, well I cannot even find it. All I get are Page Not Found errors which to me is a hilarious joke of Lenovo's support. What does this mean for me? Is my X230 at a very very unnecessary end of life? Should I like, fork out Ģ1400 for an "upgraded" model that probably won't fix most of my problems? My problems is money and saving money. Should i now look elsewhere? No, because I'd rather keep my money to actually FIX my current laptop's problems (the N2200 is a garbage card and would like to replace it with something that's up to date to todays technology but that isn't happening by the sounds of it) I am frustrated with my current laptop's problems and it's having a large effect on my studies. And possibly you can also lose customers by inadequate non-existent support and failure to give us the freedom to actually let us upgrade for those who do. For those who don't, more like.

______________________________________________________Owner of: ThinkPad SL510, X131e, X230 (not fond of)Other systems: MSI GT640, Sony Vaio PCG 709K, Dell Latitude D430,

... Read more

Answer:Lack of X230 information on Lenovo Support, where's my old support?

GLaDOSPulse wrote:
All I get are Page Not Found errors which to me is a hilarious joke of Lenovo's support.

Seems to work for me...
System service parts: click here!
X230 FRU: click me!

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Comcast email customer service is one of the leading service providers within the fields of email service providers. Comcast email support team does not solely resolve your issues however conjointly they enhance your accounts’ settings in order that you'll use your account with optimum ease. they assist you in backing up your important emails, login issues, and security from malicious software problems, clearing junk or spammed emails, lost or forgotten passwords. Slightly you need to take care chunks is therefore always. 24/7 client support is offered by Comcast email help for any of Microsoft email services or the other. problems like Hotmail account not performing on iPhone 6, Hotmail not sending on iPhone, Hotmail not receiving emails from my server, how to reset Comcast password on iPad etc are mounted by us in less amount of your time. Tools of on-line troubleshooting, remote access, email recovery and #password #reset are employed by comcast email support number to deliver solutions. you'll avail Comcast customer services anytime from anywhere. call the e-mail recovery engineers now on Comcast email customer support (Comcast Email Help).

Answer:Comcast Technical Support By Email Support Number

You can also contact roadrunner because now a day’s roadrunner email is one of the finest web email service providers. Roadrunner email is used by the customers worldwide. Users are facing issues like password reset, account setup issue, account hacking issue, receiving and sending emails issue and many problems, to please contact roadrunner.

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Tech was unable to set up network printing for my 6835 and I was promised a call back. Have not received one. 

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Some how my old friend managed to upgrade my PC from Windows XP to Windows 7 with that chipset driver CD I gave him. I don't know how he did it. I would ask him but he moved to Germany. Anyway I've heard you can run the setup with Windwos Vista compatiblity mode but I don't know if it is safe. Anyone know?

Answer:Motherboard support CD does not support your operating system

Download the drivers from the manufacturers website. The driver CD is likely outdated anyway.

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Call Technical support. Thank you! Support +1(877) 210-0840

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What is wrong with MS Tech Support, they say they dont support One Drive. I cannot connect to One Drive with any of my Windows phones, iPhone, or Android cell. I called tech support and they told me they are not trained to support One Drive for cell phones. I have spent lots of money on my equipment to be told they do not support it.

Answer:What is wrong with MS Tech Support, they say they don't support One Drive?

Did you go here?

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Dial 0800-098-8590 for HP Technical Support, our technician are here to give best solutions for your issues at any time. Feel free call us for your HP your issues, HP Printer Support.
3">[click here

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I have a Thinkpad T450s and it is just over a year old. It still has 3 more years of warranty. Edit: Warranty type: TPJ (This product has a four year limited warranty which includes a warranty upgrade. This product is entitled to parts and labor and is entitled to Depot service).Recently the lenovo solution center gave an critical error for the HDD (Read test failure) and I submitted an online request reporting it. Without even sending me an email or contacting me, they sent me a new part and gave me zero information about it. Apparently every other person can replace a HDD now!  I have created 3 more cases calling their tech support to send the laptop for a depo repair. Everytime the request is rejected 'at the vendor' according to the customer care. Neither the customer care people or tech support can tell me why. Every time they create a new case, tell me I will receive a depo bag nect day, and I dont receive anything, have to call depo customer care and on hold for minimum 40 minutes, only to hear that the case has been rejected they dont know why.One tech support told me now I have to send the new part back before creating a new case, otherwise it will be rejected again. but he does not know how I can send the new part back. The return label sent to me was for the faulty HDD.Can anyone help? What is the point of paying for warranty if I receive this type of service? 

Answer:HORRIBLE tech support and warranty support

You do not state which type of warranty you currently have, there are a few which will affect how TS will or can respond. I hope you get this resolved to your satisfaction...

T61, 6465, Vista

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I think the revamped Support Assistant is brilliant - especially for drivers where it checks your PC, rather than give you a list of driver updates for your model, as the old website-based Driver Update checker did. It has an "Add a device" facility but it doesn't find my HP DCP_J315W printer, connected via wireless. Does Support Assistant support printers? edited 08:07: typo

New Envy 15-AH151saOlder Compaq Presario CQ71-320SA screwed up by Microsoft's free upgrade from Win7 to Win10

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Hey guys I have acer laptop. I got some issue with USB ports so acer service center engg came to my house and after opening the screw he said hings are broken. That's it and fix the USB ports issue and went. After 2days my laptop's back body start breaking and when I call acer support they said we are not allowed to register on hardware issue. It took a month to register one compliant . And they never bother about that. They are like it's hardware issue you have to pay.. My laptop is in warranty period and It not my mistake boz I never had issue of hing n ol. Now it's almost 3 month over still they are like we will update you in 2 days.Worst services ever I seen is acer.

Answer:Acer support is worst support ever I seen

Hi Nitin1,
I'm sorry to hear about your experience with Acer. I hope I can help at least get you in touch with the right people and foster appropriate communication towards your issue and get it resolved.
Could you send me a private message with your Serial Number and contact information? I'll be out of the office tomorrow and Friday, so if I don't get your response today, please excuse any delay I may cause.

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if you are suffering with AVG products then your have to get AVG technician support who squad remove technical issues ever in reliable time.

Answer:AVG technical Support | AVG Antivirus Support

Spam, reported to FEW

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Hey guys:

I believe your Product looks really promising but I'm having some challenges while deploying the Trial in my Environment. We have 200+ DCs globally and 17 Domains. Does your solution support a multi-domain environment? How many DCs per gateway are you able
to manage?

Thanks. Regards,

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Dell Support "Assist" just ran without giving me an option to stop, pause, or control in anyway.  It was using nearly all computer resources (I could barely save the word document I had open at the time).  This isn't "assist" more like computer take over.

How can I control the S. "Assist"?  How can I adjust the time between it's runs (currently it looks like monthly)?  After finishing it's scan or whatever it finally closed (cuz it wouldn't close the 20 times or so I clicked the "X").  I then opened it, looking for some results of the scan, and found none.  How can I view results?

Right now, seems like worthless bloatware.

Also, there is not a [New Post] button on the Laptop Forum (at least for me).

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hello to everyone!!

im working as a tech support agent for one of the biggest ISP in the US.. its a good paying job and also very challenging.. i use to troubleshoot internet connection issues for residential accounts (1 pc only) and for all other issues that i get, i browse for similar issues on the forums of this site.. well, most of them came pretty handy (esp for the security forums).. now, i got transferred to the networking department and im in a total loss!! i can do simple troubleshooting and install assists for new networking users but i really need help in issues like:
1. remote access/ port forwarding
2. invalid IP addresses on the wireless devices
3. file and printer sharing
i was browsing through all the topics but i cant find any.. if there is someone out there who can help me with this issue and give me some pointers on how i am going to do this in an easier way.. i would really appreciate any assistance..

thanks in advance!!

Answer:tech support in need of extra support

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I purchased the Lenovo brand because it offered many more features then the competitors within the price range we needed.  My son needed it for school so of course we went with the i7 processor because we were told it was the best and wanted to ensure we didn't have an outdated computer within the next few years when our other children would begin to use it.
Our computer is not charging and I have contacted every department I could think of and was referred to some others along the way.  I am very stressed and upset on how my problem/question is being handled.  I was hoping to get everything resolved before school starts again on Jan 3rd so my son doesn't fall behind. 
The history of my purchase:
I purchased my lenovo ideapad y560 in 2010.  Upon arrival it did not work and I had to send it back for a replacement (this order# 2FL8RF  S/N ******** was ordered 9/13/2011 shipped 9/17/2011 a return authorization generated 9/23/2011 and you received the unit back on 10/23-10/24/2011).
 My new one came and the start date of warranty was 10/6/2010.  A few months in I called in again for the blue system screen and was told I had to restore my computer with the restore button which I did even though I lost all of my work and applications. 
I called in on Friday December 23,2011 to technical support because my computer was 100% functioning and it wouldn't charge.  The computer then turned off due to non... Read more

Answer:Y560 Warranty * Sales/Sales Support/ Entitlement/ Hardware Support - No one can give me an answer

hey dorissanchez3,welcome to the forums.could you PM to me the following details : Name:Country:Mobile:Email:MTM [machine type model]:(To locate MTM - Number (S/N):Date of Purchase:Case/Order Number : (if any)Screenshot of Error(if applicable) : (upload it to a hosting site and paste the link here)Location of unit : Home / Repair Center (delete where appropriate)Description of issue :Troubleshooting Taken : (if any)

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Microsoft Windows Technical Support Phone Number 1-800-723-4210
Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-421Microsoft Windows 10 Technical Support phone Number 1-800-723-4210Microsoft Windows 10 Technical Support phone Number 1-800-723-4210Dial now 1-800-723-4210. We are certified technician from microsoft you can call us for any query related to microsoft product. 1-800-723-4210We are here to help you Call us for outlook and Hotmail support Microsoft Outlook 365 Customer Service Phone Number 1 800 723 4210 United States Super Support 1800.723.4210 Microsoft Outlook 365 Customer Service Phone Number 1 800-723-4210 United States Microsoft tech support phone number Microsoft office tech support phone number1-800-723-4210 windows tech support phone number Microsoft tech support phone number usa Microsoft windows tech support phone number Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210 Microsoft Windows 10 Technical Support phone Number 1-800-723-4210Microsoft Windows 10 Technical Support phone Number 1-800-723-421Microsoft Windows 10 Technical... Read more

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on the off chance that you are going up against any issue in utilizing Microsoft Office Program then you can straightforwardly dial the Microsoft Office Support Number as the help is only a summon. Our specific top specialist will quickly resolve any sort of issue opposed by you. To know more information, visit the website

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After having been in touch with Dell support for nearly three months, I decided to recount my experiences here, mainly to provide insights for future Dell customers as to what their rights are, and to provide tips on how to effectively contact tech support.
I hope this guide can be of use for people struggling with their purchase as much as I did (and in fact, continue to).
Anyone having further insight to improve this article is welcome to leave notes here, and I will try to incorporate them in an update if deemed relevant.

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WinXp SP3>START >Help and Support Center>Welcome to Microsoft UpdateCannot display the pageThe Web page you are trying to view cannot be displayed. It could be that the page is no longer available, or that the Web site is currently offline. Please try again later, or try another page. I try and try, but it's never available.I've tried running this...regsvr32 /i shell32.dll No good, although when this happened before that seemed to do the trick. I know there's a whole gammit of checks i can go through. I just thout I'd check in with you guys first, with the hope that it would save me time.

Answer:Help & Support Center - No Help or Support!

System File Check?

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So Im trying to get Win7 RC1 x64 to work on my laptop with a Radeon x700 in it and can't seem to find any working drivers or "trick" the system into using drivers. Thus I am stuck with the "default graphic card" (or whatevers its called) crap. Everything else works great on the laptop except that.

So has anyone found workarounds to this yet?

Answer:Driver support in Win7 when there is no official driver support???

Have you tried downloading windows updates yet? You should get vidio drivers from there.

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Amazon Customer Service Chat

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Windows 7 64 Ultimate. I click Help and support and nothing happens, I also tried windows+ F1 and nothing at all. Nothing new on system for quite some time.

Answer:Help and Support does nothing

Hi Welcome to Seven Forums .. Do a System Scan and report back the details please ...

SFC /SCANNOW Command - System File Checker

Also check this Link ...
Error opening Help in Windows-based programs: "Feature not included" or "Help not supported"

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Symantec will not official be supporting IE 9 or FF 4 for at least 6 weeks. Mid May they claim. What gives?

Answer:No Support for IE 9 or FF 4.0

Yes i to think that's completely, outrageous Symantec is usually on top of things not sure why they were not on top of this. Unless, they are really working hard on Norton Internet Security 2012 *joke*

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IBM ThinkCentre A50 817523CI have 4 pieces of 1G DDR333 rams, but only show 3072M in BIOS and 3G in Windows Server 2003.someone said that the matherbroad does not support more than 3G, but in this page:"supports up to 4.0GB maximum memory"what can i do?Message Edited by kukat on 07-29-2008 01:33 AM

Answer:Does A50 support 4g ram?

See the FAQ section of the forum here. Its a limitation of a 32-bit OS.

_____________________________Ed ShumpertService Operations ManagerNA Service & Support

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This help window keeps on popping up everytime i click on internet explorer, and when i'm on aim or on anything that's connected to the internet, a help window of that program pops up out of nowhere. plz

THanks in ADvancE.

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Something has happened to my xp windows help and support file. It is listed on my screen after I click my start menu, however when I click help and support nothing comes up. What happened to this file or program on my computer ?

Answer:? Help and Support won't come up

pinkdog, Go to the link below and click on the "?" to the left of Why doesn't Help and Support work? to expand it and you'll find some possible solutions.


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Does anyone know or can anyone suggest or can Microsoft Support Team take into account the following?

It would be great if Windows 10 32-bit version supports more tan 3GB of RAM with the inclusion of PAE.

Some people that have Windows 7 32-bit PCs with more than 3GB of RAM, currently only can use all the RAM if they use a PAE patch to enable it...

When the time to upgrade to Windows 10 comes, the ideal situation would be to be able to upgrade directly to the 64bit version, but it seems that 32bit-to-64-bit upgrade won't be posible without a fresh install (would be great if the possibility is given)....

So the easy way for the owners of a Windows 7 32-bit PAE patched, would be offering a Windows 10 32-bit that supports more than 3GB of RAM....

Thank you very much


Answer:32-bit PAE support for more than 3GB of RAM....

Hi and Welcome to TSF!

I haven't heard or seen anything about Microsoft including a PAE Mode for Windows 10.

Honestly, no new machine should be running a 32bit OS. It's outdated and useless to most people.

Also, think about this...If Microsoft were to include a PAE Mode for Windows 10, why would anybody bother going to 64bit? The OEMs would save costs and buy only 32bit OSs.

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Question: Help and support

I use Windows XP but when I enter Start - Help and Support or Start - Control Panel - Help and Support I get the error message " Windows cannot find "helpctr.exe" Make sure you typed the name correctly " As I have not typed anything what do I do get rid of this message

Answer:Help and support

putting your XP CD in the tray, then going Start > Run then type in ( or copy and paste this ) sfc /scannow , note the space between sfc and /. This will repair / replace any corrupt or damaged files.

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Question: HT support in XP

My motherboard manual says you have to reinstall windows to get the HT function to work in XP, but is there any way to get around or is it really required?

Answer:HT support in XP

How Many CPUs do you see in Taskmanger? If you see 2 its working.. unless you have dual Core of course.


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What should be the minimum power supply for an intel i5 2500k and a sapphire radeon 6770? Right now I'm running a Corsair 600x power supply.

Answer:Can my PSU support this rig?

Should be plenty, assuming it's of decent build quality.

Corsair subcontracts its PSUs to other manufacturers and I don't know who makes that particular Corsair model. Corsair sometimes uses good manufacturers like Seasonic and sometimes uses middle of the road outfits like Channel Well and Flextronics.

A quick Google says that card uses a max of 108 watts--I don't know if that's accurate.

I have an i5-2500 CPU system with 3 hard drives and no video card---it never uses over 150 watts when pounded hard, including the monitor.

So, if 108 watts is accurate for the video card, you probably would never use above 300 or so. In which case a good 500 watt PSU would be fine.

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Hi,Does anyone know wheather my PC would support a 64-bit OS? I was looking at CPUz and noticed EM64T which i found out was something to do with 64-bit support. I have placed the bulk of CPUz stuff below and hope someone can help me.[code]------------------------- CPU-Z version 1.39-------------------------Processors Information------------------------------------------------------------------------------------Processor 1 (ID = 0)Number of cores 1Number of threads 2 (max 2)Name Intel Pentium 4 630Codename PrescottSpecification Intel(R) Pentium(R) 4 CPU 3.00GHzPackage Socket 775 LGA (platform ID = 4h)CPUID F.4.3Extended CPUID F.4Core Stepping N0Technology 90 nmCore Speed 2813.5 MHz (14.0 x 201.0 MHz)Rated Bus speed 803.8 MHzStock frequency 3000 MHzInstructions sets MMX, SSE, SSE2, SSE3, EM64TL1 Data cache 16 KBytes, 8-way set associative, 64-byte line sizeTrace cache 12 Kuops, 8-way set associativeL2 cache 2048 KBytes, 8-way set associative, 64-byte line sizeFID/VID Control yesFID range 14.0x - 15.0xVID range 1.116V - 1.420VChipset------------------------------------------------------------------------------Northbridge Intel i915P/i915G rev. 0ESouthbridge Intel 82801FB (ICH6) rev. 05Graphic Interface PCI-ExpressPCI-E Link Width x16PCI-E Max Link Width x16Memory Type DDR2Memory Size 1024 MBytesMemory Frequency 267.9 MHz (3:4)CAS# 4.0RAS# to CAS# 3RAS# Precharge 3Cycle Time (tRAS) 12Memory SPD------------------------------------------------------------------------------DIMM #1Ge... Read more

Answer:Would my PC support 64-bit?

even if your cpu is 64 bitthe main problem is everything that needs a driveralso needs to be a 64bit driver

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Ever have that problem where you have a wireless laptop and try to logon to your domain, but you get the "Domain is unavaliable" because your wireless profile hasn't been authenticated yet? I HAVE! I'm in an orginazation that has employed PEAP. Well... upon Windows logon, Windows tries to find the domain before it tries to authenticate wireless, resulting in a failed attempt.

If I had Windows Vista (eeek!) my problem would be solved because of Single-sign-On (SSO) and Pre-Logon-Connect (PLC). These tools tell Windows to authenticate wireless credentials BEFORE trying to logon to a domain.

My question is... does anyone know of third-party software or a patch that would make this avaliable on XP/2000? Or is there any way to emulate it through certificate autoenrollment or something like that?


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Question: hp support

i will never buy another HP product, no support if any thing goes wrong. Do not buy HP products

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There is a problem with my wife's PC. The operating system slowly failed. I have attempted to solve by re-formatting the hard drive and a doing a clean installation of Windows 10. Although the installation suceeded, the PC froze shortly afterwards and announced disk-read errors. Windows 10 is currently (for the last hour) trying to repair the disk. As the PC is still under warrenty, I have been trying to raise a service ticket or indeed just to communicate with someone from Lenovo about the best course of action. Every time I submit a request, I get an email: "Dear Lenovo Customer,Thank you for contacting us. Unfortunately, your service request ID could not be created automatically by our system.Please try submitting your request again or you can find our contact centers hours of opperations, chat times, or other contact information on you for your understanding.Lenovo Warranty Support and Service Team" But phone chat is not available for my product and I cannot find a phone number so I submit a request and round and round we go! I am in the UK and I wonder if my requests are being re-directed to the States. Can anyone advise me on this please, Thanks, Jim

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Question: Ie 8 support

every time i go to open ie8 it hangs and want open i have to controle alt delete it to shut it down so i nee a little help here please thanks

Answer:Ie 8 support

Sounds like a browser problem. Do you have any alternate browser like firefox, safari? Just to check if it's really IE8 problem.

You can try disabling your security software like antivirus/antispyware program then try to relaunch it.

You can also try optimizing your browser... go to Tools > internet options > then
delete cookies, temp files, history, restore advanced settings in advanced tab

last resort, uninstall IE8 and reinstall it.

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HI this may be a rookie Q.
I have HP W2072a monitor which I took just as a temp monitor.
I need a new monitor for:
1) watching Video lectures all day for now n movies n game of thrones etc
2) I am also A die hard gamer so for HD MAX resolution gaming in the near future.
SO mostly home purpose,

my RIG :
GIGABYTE H97 M D3H motherboard
INTEL CORE i3 4150
nvidia GTS 450 - g card

Q) with this can I buy a new LED TV (22-32 INCH) as there is HDMI support with the mobo

BUT technically can it support the TV MONITIOR ? I meanWILL it be compatible ......?

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Question: IE8 Support

I just want to say that yes I downloaded and installed IE8
It is a lot faster than 7. However the only issue I have is with display because it makes some buttons unreadable and moves certain items around, I would assume thats going to be fixed.

But your thread on here says contact support which I did and all they offered was to put it back to 7, they offered no support at all

When will the updates for this be out? or fixed versions?

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Question: MS Support

Hi Guys,

I was talking to someone at MS support. I was tired of getting "not responding" issues with my pc's. She did a basic thing like shutoff MS things in msconfig. I asked her how do i know if that will stop the issues I was having? She did not answer. She said if I want further support I would have to pay $99. I told her I was not paying that. We went back and forth on whether i should pay or not.

She said if she could fix it i could get my money refunded and I asked if she couldnt then what. She responded I could still get my money back. I asked what is the catch? She said there is none. I would have my money refunded.

Have any of heard of such a thing?


Answer:MS Support

Are you sure you were actually dealing with someone from Microsoft? There are many companies out there that refer to themselves as MS support but they are actually independent companies that have no affiliation with MS.

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Microsoft has released Windows 10 build 9860 and if you haven't downloaded it yet, here is how you can do so. Since its release, we have been digging through the new OS and finding all kinds of new features that were not announced when the build was released.

One item that is new in Windows 10 that was not present in Windows 8.1 is support for MKV files out of the box. For those who do not know, MKV files are a popular format for movies and the addition of this support will likely appease many Windows users.

If you want to test out support for MKV on your install, you can download a sample video from Jellyfish. After the file downloads, when you open it up, Windows will ask you what app you want to use to open this type of file with; select Windows Media Player. After you select WMP, a warning will pop up saying that the player does not support this file but if you click 'Yes', the file will then play.

We tested this in Windows 8.1 and when you try to play the file in that OS, Windows Media Player will not play the content if you try to bypass the warning. This means that Windows 10 does have support for MKV, even if it is early in the implementation, for the file type.

We have been covering all of the new features that shipped with the latest build of Windows 10, 9860. If you happen to find something that we have not covered yet, make sure to send us a tip. Or, if you are having issues with your install, you can get help in our forums here.

Via Neowin
&... Read more

Answer:MKV support out of the box

Xbox One is also getting / got .MKV support. One Windows for all.

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Question: support

um hi i decided to restore my computher to make it go faster and when i did that everything was all good,the only problem is that the interbet says connected but the thing is when i go on the internet it say internet not i need my laptop please


Are you connected to your modem and or router via wired or wireless.

Also what is the model number of your Acer, and also what version of Windows are you running?

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Question: RAM support

hello sir
i uasing 
HP 15-r205TU Notebook but system is slow i put on the 2 GB RAM.
But this system showing in only 4GB.
Why not showing 6GB RAM. HP 15-r205TU Notebook this NB 8GB support?
plz tell me sir
than k u                                                                                                                                                                                                                                                                                                                                                          u r"sfathfully,
              &nb... Read more

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Can anyone advise me how long the Win 2000 pro will continue to be supported, as I have searched the Microsoft site and I cannot find any reference to it.Thank youTerry

Answer:Win 200 Pro- Support

click here

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Question: NO support from HP

Anyone have a detachable PC that the keyboard was unrecognized and figured out how to get it recognized again??? This is what I have tried....I have an HP detachable PC.  Bought the package so the techs could help me reinstall the driver since the computer suddenly started to not recognize the keyboard......4 techs later, I still have no keyboard and the techs won't help me install the driver. The supervisor told me that resolution is not expected....just help is that might resolve the issue.  Really???  All they want me to do is buy a new keyboard for $125.  After I bought the "help" package for $60.  For that much money, I can just buy a new PC since the expectation is a 15 month life. Thought I had researched and taken care of this PC....guess not.  HP must not want repeat customers. 

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Question: SQL Support

I know this isn't the best place to post but I couldn't find a suitable forum.

I bet someone is an expert in SQL though!!

I have a customer database which is a bit of a mess. I want to edit the database on the table rather than in the CRM software.

First of all I want to only select records in which the field Name is in BLOCK CAPITALS.

I want to return
but not
ABCD Company LTD

Is this possible? Can you help with the code.

Secondly (and seperatly) I want to select all records that have another record that is either similar or the same as it.
I want to return

ABC Repair Comany Limited
ABC Repair Co Limited
ABC Repair Co. Ltd
A B C Repair Co Ltd

I will then change the name and delete it within the CRM. If I am sure it is a duplicate.

Thanks for your help - Just move this post if there is a better place for it!


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Question: help and support

I have an HP Win 7 w/32 bits, when I bought the computer , if I had a problem, I would go to the built-in help and support app to try and figure out the problem. Now for some strange reason, when I click on it, it says "can not open", any suggestions?? And by the way, Windows help and support forums and tech help, didn't.

Answer:help and support

what problems are you having with the computer

what are you running
video card brand and model
power supply

check the listings in the bios for 12v line voltages and cpu temperatures and post them

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"Oh, it is just a Software Issue. Let me help you update the Drivers..."
This is the fix from 'Customer Support'.
In March, I bought a $1300 XPS 15, because the reviews were generally good, and good specs with a killer video card.
It came via delivery, I took it out, looked amazing, charged it for a few hours, turned it on and........BIOS ERROR. Right out of the box, there was an Error. It stated 'Invalid Time\Date Configuration'.
Oh. I worried, but then thought, all I need to do is set the BIOS time\date. No big deal.But it wouldn't allow me to SAVE CHANGES.
Whatever. Maybe and 'Update' will fix it.
It begins to reboot, then powers down completly.
I press the Power Button, and it begins to boot (keyboard lights-up), then a CLICK of the HD, and it powers down.
This happens 2 more times, then it finall boots into : BIOS ERROR. INVALID TIME\DATE.
I go through this again, and it FINALLY BOOTS!
It's fast, I set all my preferences, especially Power Management (SLEEP when lid is closed), as I like my computers to be ready whenever.
After using it for a bit, I close the lid.
I come back to it a few hours later, pop the lid, and the power button and keyboard are lit, but nothing on the screen.
Son of a....
I hold the power button to do a Hard Reboot. Which it does.......
And boots into a BIOS ERROR screen.
Wash, Rinse, Repeat.
I used to work Tech Support, so I did bear with this problem fo... Read more

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Question: 64 bit support


Is there any download link for WINDOWS VISTA ULTIMATE 64 bit ?

Answer:64 bit support

Yes the CPU supports 64 bit.
There are not any legal D/L links for Vista.
I would consider using Windows 7 64 bit instead of Vista.

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Question: Help and support.

After running my Registry Cleaner last night, I find I can no longer access Help and Support. No message as to why, so no chance to run Systems Restore.Also Outlook Express will not allow e-mails to be opened. This may be a further clue to the problem.?

Answer:Help and support.

Presumably XP?If so, try this, Start > Run, type services.msc and press Enter. Scroll down to Help and Support and double click it. Click the Start button in the dialog box and change the Startup type to Automatic. or this, go to Start > Run, type regsvr32 hhctrl.ocx (note the space) and press Enter.

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Question: More ram support?

I have 1.5 GB of ram, in two module. 1 is 1GB and 1 is 512.
I prefer 2000 over XP for security reasons (I am running 2000) and I was wondering how to make more than 256 MB of ram register. Is this even possible? if so, please explain. Thanks

Answer:More ram support?

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Question: HP Support

How many other HP frustrated customers are there. I am unable to send any email to Customer Relations to explain my start up problems.  HP blocks all email messages from customers - I have tried dozens of timesI have even been told by HP Customer Relations dept to reply to an email they had sent me - this also is blocked.I can only talk to Customer Relations when they find the time to call me - I cannot call them - only by going through atechnical help and asking them to get Customer relations to call me.It is not good enough to be only allowed to explain my problems verbally - it should be in writing.   Why is HP so afraid of dealing properly with customers?  What is the problem?

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Question: M.2 support?

I was wondering if my laptop supports m.2 sddīs and if yes which ones will work the best?Laptop: HP OMEN 15"Model number: AX207NO


View Solution.

Answer:M.2 support?

Hello @Oso00,   Yes it does, See Page 5 . It support both form factor (of M.2 2280 SSD) in same slot. Page 41 Manual:  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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Question: help and support

for some reason, both my PC and laptop will not open help and support from start, this prevents me from entering system information. I need help pleaseian D

Answer:help and support

Since you didn't provide the details i'm assuming it's XP...Click HereMake sure to backup the registry first...

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I have installed IPX on my 32-bit XP, can you install it on 64-bit? Just wondering.


Answer:XP 64-bit, does it support IPX

What is IPX?

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Question: RAM support

i wish for looking an answer,

is my motherboard ASUS P4S333-VM could support both DDRRAM PC2100 256MB and DDRRAM PC2700 512MB ? i afraid it would be not stable while running certain program.

i tried to search for the info, somehow it didn't provide useful info for me. the user manual didn't describe whether could support other type of the DDR RAM, and only shown DDRRAM PC2100 that support the mothorboard.

any comments ?

Answer:RAM support

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Question: End of XP support

I have read that with the end of MS support for W XP, that XP users will be vulnerable to hackers. I have switched over to a Mac but still occasionally use my XP computer for several programs that will not run with my Mac [CADD6 & a Greeting Card program] My question is this: If I disconnect my XP computers from the internet, will they then be safe from hackers?

Answer:End of XP support

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G'day I cant seem to acccess MS help and support from my desktop.The link is active but nothing happens.OS xp pro. Any body advise?.....Ta

Answer:MS help and support

 tedder......Will this link get you there ?  

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System 32 files are infected with a trojan generator.

Answer:Need support with AVG 8.0

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One of the secondary family PC's is a Dell E521
This has an Athlon 64X2 Dual

This sort of reads like it should be OK with 64bit W10 ? ......... anybody know if this is the case.

Answer:Will PC support 64 bit

The processor is definitely compatible with 64-bit OSes. The real question is, how much memory do you have in the computer?

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Question: Help And Support

since installing Vista, when I try to open Help and Support, Ireceive the following message.
"Help and Support was not able to start", can anyone help please, as you may gather i'm new to this, thankyou.

Answer:Help And Support

Please check your Event Viewer for error messages relating to this. Go to Start and type in "eventvwr.msc" (without the quotes). Look in the Windows logs for errors that occur around the time of the message. Let us know what you find and we'll work from there.

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Question: support!


I am sunny. I want to solve my problem which occured after the installation of windows crystal xp.

when I start yahoo messenger to chat I could not chat (voice chat) and this messege appears "This computer does not support the required audio compression format".

So I am really in trouble. I hope here I would find someone to solve my problem.

Thanks in advance.


Hi sunnysherry !

Go to add/remove programs and uninstall any third party codec pack you could see there. Then download and install the K-lite codec pack. Go for the standard version.

If that doesn't work then uninstall/reinstall Yahoo messenger.

You may also want to ask for help on Yahoo messenger or CrystalXP's support forums.

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Question: Need OS X support

I was given a new MacBook Pro from my wife.

I have been able to use Vista x64 by using Boot Camp. But I had to partition my Mac drive to do it. What I would like to do if possible, is to remove the partition for Vista and have an external Boot to Vista by using the bootable FireWire 800 external drive. This would free up some space on my hard drive. My problem is I'm able to designate Vista to the external FireWire drive but the Vista installer won't allow installation on the drive because it is Firewire 800. I was wondering if I could possible use a driver for the Firewire 800 controller so Vista can use it. And if this is possible is there anywhere on the net to acquire such a driver for the Vista installer.

I hope there is such a thing, I can't seem to find one.

Regards and thanks for any info,

Answer:Need OS X support

google it

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Question: support

i have a hp psc 1610xi all in one printer. im trying to connect it to my lap top, toshiba lap top. chrome. how can i get it to download into my lap top to the printer. thanks

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Question: CPU Support

Hi all

I was wondering if there is a list of CPUs supported by Win 10? I am currently running two desktops one with a Dual Core Pentium @ 2ghz and a Core Duo E8400 @ 3 Ghz. They both run Win 8.1 fine but was wondering if 10 will support them. I know min requirements are 1 Ghz CPU but there has also been mention of some CPUs not being supported.


Answer:CPU Support

I have the latest on an Intel Core 2 Duo E4500 @2.20GHz, an older Dell Inspiron 530S Desktop that originally came with Vista.

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Question: support

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Question: Help and support

HiJust a simple question for you wizardsI am trying to open Help and Support in windows xp but get the message Windows cannot open Help and Support because the service is not runningHow do I restart the serviceKind regardsDakar

Answer:Help and support

click here

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Hey All.

Who do you support when it comes to gaming? ATI or Nvidia, ASUS or PowerColor?

This thread is BATTLE OFTHE CARDS!!!

Vote your card or BRAND

1. ATI

LET THE VOTING BEGIN. Whoever wins gets bragging rights for 10 minutes.

Answer:Who do YOU support?

NVIDIA I've got a 8600M GT which isn't great, but it's good enough although I wouldn't mind an upgrade to a 3D card

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I have just built a new computer using Vista Ultimate x64 and a single GTX 280 on a 790i motherboard. I play Everquest a lot and find that when I try to load it I get a message that no 3D devices found. Going into dxdiag I discover that there are no DirectX features available. I am using nVidia driver 7741. I had to also download directx 9 to run the game. What can I do to get 3D support? My device manager recognizes my card. I'm lost here.

Answer:GTX 280 but no 3D support?

Install The Driver From NVIDIA.

Or, Just Windows Update Your PC.

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Question: Support?

I cant believe that Vista wont even support 3d studio max latest version....


if it does not work in vista then the problem is not with vista run it in compatability mode

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