Computer Support Forum

Infinite loading on desktop

Question: Infinite loading on desktop

Computer will boot and when I move the cursor down onto the taskbar it will infinitely spin, this happens only after Win 10 updates and requires the computer to be reset.

This is turning into a very taxing task to keep my computers up and running within my organization.

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Question: Infinite Loading

Hello. I am having problems with my hp envy. Everytime I turn it on it gets stuck at the HP logo screen. It keeps on loading, and loading. I did a system check and it says nothing is wrong. I think there is no windows in my PC.  How would I reinstall windows 8.1?

Answer:Infinite Loading

Hello @xAmbitionz?, Thank you for posting in the HP Support forum. Welcome ! Is this a new PC for you? Did your computer ever had Windows 8.1 installed ? I see it comes in modiciations - ones are with Win 8 preinstalled, others come with FreeDOS/Linux. I see you already did system checks. I suspect you performed the BIOS/UEFI hardware checks which passed with no issues reported. If you previously had Windows 8/8.1 installed and it used to work fine before but not it suddely cannot boot, you can shut down your PC. - Start your computerand immediately start to hit the Esc button like tap-tap-tap- HP Startup menu will appear with multiple options F something (e.g. F1/F2/F9/F10/F11...)- Choose F11 for recovery if such an option is available - if not, let me know- If F11 option is available, press F11 from keyboard. If the recovery partition is there intact and functioning well, computer will load from this partition and will start recovery procedure Full details here >>  Let me know how it goes. If my post helped you, please use the button to mark it as an accepted solution.

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As title, I have a problem with Vista Home Premium 64. Sometimes, the loading screen (that with the load bar) is infinite and never stop to load. I have checked the main HD with HD Tune Pro, but is not damaged.
I have also used CCLeaner, Advanced System Care, Windows Scandisk, but nothing change.
I have no problems when Vista run, never crash or other problems. My only problem is on the Vista loading screen and only sometimes, not always.

Answer:Infinite loading on boot problem. Only sometimes. How can I do?

Have you installed or unistalled any software or hardware or drivers recently? What about Windows Updates - what has been installed since the problem began and were any of them driver updates? What is the manufacturer, make, and model of your computer and is it still under warranty? What percentage of the time would you say it occurs? So this happens only when starting after a shutdown - a restart works fine since it starts after that screen?

Do you know when this problem began? Try a System Restore to a point in time BEFORE the problem began. Here's the procedure: Be sure to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates. Use the recovery disk if the system prompt doesn’t work. The recovery disk works a bit different from the above procedures but if you follow the prompts from the System Restore menu option with the above information you should be able to restore with no problems.

If the System Restore doesn't work, do a Startup Repair by booting to the genuine Windows Vista Installation Disk (or one you can borrow from ANYONE) or from a Recovery Disk with recovery options included on it. Here's the procedure: To b... Read more

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As title, I have a problem with Vista Home Premium 64. Sometimes, the loading screen (that with the load bar) is infinite and never stop to load. I have checked the main HD with HD Tune Pro, but is not damaged.
I have also used CCLeaner, Advanced System Care, Windows Scandisk, but nothing change.
I have no problems when Vista run, never crash or other problems. My only problem is on the Vista loading screen and only sometimes, not always.

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I'm on build 9926 and I have this issue when I open Windows Update, it will just load infinitely. No error codes, no display text, just a loading indicator that lasts forever. I was wondering if anyone here had that problem and if someone knows how to fix it.

Answer:Windows Update, infinite loading

the woogier, it can hang sometimes. Try adding update to the control panel

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When I boot up windows 10 it goes into a loading screen with a purple (my accent color) background and loads forever. This was completely random after a normal restart, it had worked fine up till now.

I made a windows 10 installation disk to acess repair options. Tried every single option on it with no luck (including scf scan, dskchk, and other CMD prompts) every one gives some sort of error or reason for not working, what can I do? I can get the specific error messages for a few methods if needed but it's very time consuming as my usb stick keeps giving an error after a few reboots of messing with command prompts, and I have to redownload windows 10 let it verify and copy over to the drive which is an hour long process.

Thank you in advance.

Answer:Windows 10 Infinite Loading Screen

The one thing I haven't tried is a fresh install. Would it recognize my windows insider status once I do? I don't have a product key for it...

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Hi Everybody,
when I want to start up my laptop, it just stays at the loading screen with a monocolor background with the windows loading circle. I tried everything I could think of: I ran chkdsks, which found nothing, I tried startup repair, whose "attempting repairs" never had any results, I tried SFC and DISM, both not fixing it. I also tried a fix that apparently worked for a lot of people with the same problem (How to repair Windows 10 recovery loop error without a reinstall - All ), also without success. I also ran a 7 hour hardware check with an included HP software, which did not find any error.
I can boot my computer in safe mode. Since I read that it could help to remove all USB devices, I did so, also I deactivated any device unnecessary for windows in the device manager (using safe mode). However, the next time I turned it on, everything was activated again. When I wanted to create a boot USB with Windows MediaCreationTool (using safe mode), it said "There was a problem running this tool", giving me error code 0x8007043C - 0x90016. I just formatted the stick, it was a Win7 boot stick before, but I don't know if this error has really something to do with the main problem, the stick might be broken, or safe mode does not allow something, I have no idea. I updated all drivers, windows is also up to date. My computer has practically never been in a state as up-to-date, sorted and streamlined as it is now, sadly it just still won't boot
As I said,... Read more

Answer:Windows 10 infinite loading at startup


Welcome to the forum!

I'm no expert, but, had a thought that might help...

Presuming you did not create recovery discs for the HP computer, and cannot use System Restore to revert the computer to a time when it started. If all else fails, HP may be able to provide you recovery discs since nothing else works.

As far as using another approach, instead of downloading the Media Creation Tool in Safe Mode, try downloading it to a working PC (not in SM):
Windows 10

Load it to a flash drive.
Launch MediaCreationTool.exe, and select: Create installation media for another PC

Boot from the flash drive on the problem PC, and the Windows Setup wizard should appear.
Do not use the Install now button!

Instead, click Repair your computer*in the lower-left corner.

See if it works for you.

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I have a Medion Akoya P7300 D (MD 8838), with these Specs

#Windows Vista Home Premium (SP1)
#Intel Core 2 Quad Q8200 (2,33GHz, 4MB L2-Cache, 1333MHz FSB)
#4GB DDR2 RAM, Dual Channel
#nVIDIA GeForce 9600 GT (512MB GDDR3, HDMI, DirectX10, HDCP-support)
#1.000GB Western Digital (SATA 2, 16MB Cache), GreenPower Technology
#LG dual layer DVD
#Integrated WLAN IEEE 802.11 N-DRAFT, 300 Mbit/s.
#TV-Tuner for Analog-TV, DVB-T and DVB-S

This time it the third time i encounter this problem. I thought i had it mapped out the other two times, but this time it came out of nowhere.
My computer is just shy of 4 months old, and a week ago it suddenly wouldn't load further until just after the status bar in Vista where it says " Microsoft Corporation" beneath it. Then if things were normal, the windows logo would appear, but instead i get a black screen with a cursor i can move about and after have looked at that for 1-3 minutes it reboots, and the whole thing repeats itself infinately.

If i try to start it in safe mode i end up with the same black screen and a cursor . I have a recovery CD, which i have used to reinstall twice, because i can't do a system recovery or repair the start-up sequence.
The really weird thing is that when i start the process of reinstalling Vista i get to the partition part, where i have to choose which partition i want to install Vista on, i can press a button in the left corner that reads (i'm not sure what it reads in english sin... Read more

Answer:Keeps rebooting in infinite loop before loading Vista

Welcome to TSF

Tap F8 like you do when you enter Safe Mode but instead of Safe Mode click the disable Auto reboot option. Now the system will stop with a BSOD, write down the Stop error and post it back here

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I updated to windows 10 on the 19th of May, ever since than i have had trouble loading it in. but earlier this morning it started loading and did not stop. now it has been loading for about 5 hours and still has not loaded. And on top of that none of the fixes which originally worked no longer work. i have tried ctrl+alt+delete and got nothing please help

Answer:My computer is stuck in an infinite loading screen. What can I do?

When you say none of the fixes worked, what do you mean?
Also can you get into the advanced recovery options using a bootable usb?
Please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Whenever I turn my computer on I am greeted with my motherboard screen and then white spinning dots on a blue screen, and my screen flicks black every minute or so. There is nothing else I can do. I contacted Windows support and they said my system was updating and it should be done in an hour. After the system has been "updating" the whole night it is still doing the same this. Before I had this problem the last thing I did was copy my main HD to a larger SSHD. The copy needed to restart my PC, and it did. After that when I turned on my computer I would log in to a flickering screen, and other times a black screen. I looked at tutorials to fix it but nothing worked, so I attempted a system refresh. I think that is what may be causing this blue loading screen and am stuck at this point, ctrl+alt+del does nothing. I have a backup on my external drive so if somehow a refresh could be achieved it wouldn't be a problem. If someone could help me I would be very thankful!

Answer:Windows 10 Infinite Loading/Updating Upon Boot

How did you copy your system to the SSHD? With what program?

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I reinstalled steam and this game on a new SSD. and now for some reason when i start the game. the mouse pointer freezes. and when i do get to the part where it loads the level? it gets stuck there. it says its loading but thats all it does. Now my other games that i have on this SSD are working fine. They are BF1 on origin?

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My name is Gil and I've inherited a laptop which I believe was seriously infected (FBI Virus.) I really don't like messing with viruses so I ran malware bytes 100 times, iOBit System Care 100 times and felt like it was running decently for the most part.

Well, after a little bit the computer would no longer load windows and I would receive a BSOD ***STOP: 0x07b error while starting windows. This comes up in Windows Normal and any variation of safe mode. Well when I was messing with it more, I found in system recovery options a factory restore and I ran it. After running this, it is still doing the same thing and continues to BSOD as soon as I get to the starting windows screen.

This could be a hardware issue, but I truly doubt it. I have a second laptop doing the exact same thing within a week of the first one happening.

This has really stressed me out and I truly appreciate any help! Wife has to have a PC to work on for work tomorrow and I really don't want to drop money unnecessarily for a new PC.

Dell Studio 1749
-Win7 64 Bit

Answer:Possible Virus / MBR - Infinite Windows Loading/BSOD/Restart loop

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-01-2015 01
Ran by SYSTEM on MININT-7PA78QL on 24-01-2015 23:08:12
Running from F:\
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 8
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool:

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1909032 2010-01-14] (Synaptics Incorporated)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-01-20] (IDT, Inc.)
HKLM\...\Run: [QuickSet] => C:\Program Files\Dell\QuickSet\QuickSet.exe [3168336 2009-11-03] (Dell Inc.)
HKLM\...\Run: [IntelWireless] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1926928 2009-09-21] (Intel(R) Corporation)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [35696 2009-02-27] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell DataSafe Online\Data... Read more

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Hi! I use a dual-boot between Windows 10 and Windows Vista SP2. But, out of nowhere, this new screen, after the normal boot screen, appears. At first, I thought it was Windows Update, which was not... This new screen can be seen in the image attached. It just never ends, the Hard Disk shows a wierd activity, and after a while, it shows no activity. What's this?? How to fix this?

Answer:Windows 10 installation broke (infinite loading animation on a black background)

If you force a hard restart, can you get to the dual boot menu?Do you have another PC?If so, prepare a Windows 10 install media and try a repair.QuoteRepair Installing Windows 10    Begin the repair installation process by inserting the Windows 10 DVD or USB into your PC. ...    When prompted, run ?setup.exe? from your removable drive to begin setup; if you're not prompted, manually browse to your DVD or USB drive and double-click on setup.exe to start.If that does not work for you, look at this: this: that help any? 

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Hi! I use a dual-boot between Windows 10 and Windows Vista SP2. But, out of nowhere, this new screen, after the normal boot screen, appears. At first, I thought it was Windows Update, which was not... This new screen can be seen in the image attached. It just never ends, the Hard Disk shows a wierd activity, and after a while, it shows no activity. What's this?? How to fix this?

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So I have a pretty, well not old, but it's not a product they carry anymore external hard drive and I had some issues with it in the past (mainly the usb port not being soldered on properly and falling off); so I just received all my replacement cords for it and ran it, it took *forever* for it to load up, which I felt was understandable seeing as there's like 200+ GB on it but when I go to like drag one item from it, it'll take more than 10 minutes and if I cancel it, it just loads.. and loads and loads; I don't know what it's doing but when it's like that, I can't do anything with it and to actually make it browse-able again, I have to force a shut down. (hold the power button)

And the files I am trying to move are just 2.5MB so they shouldn't even be taking this long..

I have quite a few files I wish to save otherwise I'd just format the whole thing but I can't when it just hangs onto the loading.

Is there a way for me to save these files?
I tried to upload them a hosting but it freezes when I do; same with dragging the images into windows paint.

Please help!

I just tried to upload some of the pictures to mediafire and it literally froze my web browser.

Quote: Originally Posted by notsotechsavvy

I stand corrected, apparently this portable hard drive is not done frustrating me just yet.
Pretty sure I forgot to mention what portable hard drive I have and here it is.
The problem I'm having now is that I managed... Read more

Answer:External hard drive "hanging" or infinite loading.

Fill out all of the System Specs in the lower left hand corner of your message. If we know what is in your PC it will help to better figure out the problem.

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I am getting the blank screen with mouse only. When I press ctrl alt del I get the windows lock this computer ect. When I choose task manager it does not load. I can't find my system recover disc, safe mode is the same result. I tried safe mode with command prompt typed explorer.exe it said access denied.
I do not have a Vista OS disc since laptop came pre- loaded with vista. I don't I would appreciate any help.
Oh I also wanted to know if I make a vista system recover disc from one of our laptops at work will work on mine?

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hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

Answer:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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Hello... recently i have a problem with my laptop, when restarting it loads normally but after a second desktop load something i dont know caused the desktop unclickable and the loading animation circle is still spinning, after about 2-3 minute it finished and my laptop works well as usual again (no slow), i wonder what makes that happen, sometimes its very annoying when we want to use the laptop immediately after restarting or turning on

Answer:Help... My Desktop Loading Animation Makes Desktop Slow After Restartin

Give the computer a bit of a clean out. a bit more detail on what goes on and more info about your computer, would also help people answering your question

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I am running a desktop that freezes within 3 minutes of Windows XP and showing the desktop. Keyboard won't work and sometimes mouse cursor is able to move. I tried system restore, recovery console (which caused me more grief because it overwrote my Vista MBR), NOD32 scans, Ad-aware scans, Spybot scans, and ClamWin scans. I don't know how this happened. A few days ago, I came back to my computer from watching TV and it was frozen. I had to manually reboot with the button and it's been like this ever after.

D:\ is my Windows XP partition.

Logfile of HijackThis v1.99.1
Scan saved at 6:04:13 PM, on 5/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
D:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
D:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
D:\Program Files\Canon\CAL\CALMAIN.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) -... Read more

Answer:HJT log - Desktop computer freezes within 3 minutes of loading desktop


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Hi, Im getting infinite bootloops when i trying to do a clean install of windows 7 i did this with no CD just installation files from my old desktop and got no recovery disk or installation disk or what so ever if any could help me pls... thanks

Answer:windows 7 clean install from windows desktop, infinite boot loop

Hello RJ,

If you like, you could use OPTION ONE to create yourself a Windows 7 installation DVD or USB flash drive that you could boot from to do a clean install of Windows 7 with at boot instead. The TIP section tells you how to get an official Windows 7 ISO to create this from.

USB Windows 7 Installation Key Drive - Create

Hope this helps,

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hello everyone,

Yesterday I turned on my computer and my desktop failed to load. It was just my desktop wallpaper that shows up and no icons and no toolbar. I have been reading about this w/ other people too, and i've tried to google it, and tried microsoft page to reslove the issue, but I can't seem to have any luck.

I am able to put it into safemode, where all the icons and programs are still coming up, but I do'nt now what else to do. I've run an adware and spyware scan on it in safemode, and a few things came up which i got rid of. I also did a antivirus scan which came up clean. I tried to push c-a-del in safe mode... but i'm not too sure on exactly what i'm looking for in the task manager

I tried to restore the system to earlier date, but that too wan't successful.

does anyone know what i should do or what my next step should be. I really appreciate anyone who has any ideas.

thank you very much

oh, and i do'nt have a xp disc either...

Answer:desktop not loading

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When I load a CD in my MAC (OS8.5) it does not display it on the desktop.
I can boot from my CD rom but not when I'm running from my ATA Hard Drive (partitioned in 2).
The weird thing is when I put my SCSI HD drive with OS8.1 it works just fine.
Any ideas???

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When I log in my icons and status bar do not load. I've tried running explorer.exe, running msconfig.exe, and such but I can't seem to fix things. I can't do a system restore because I can't run programs, albiet I was able to run a document of my desktop thru the Task Manager's Run function.

Answer:Desktop not loading

Have a look at this, scroll down to post 5

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Hi can anyone help me? i have suddenly had a problem with my PC loading the desktop on start up, there is no errors showing,POST test goes ahead ok and windows loads. but when i log on my desktop wallpaper appears but no desktop icons or taskbar/start menu. if i use ctrl/alt/delete i get task manager and when type in explorer.exe in new task then my desktop loads ok. I haven't installed any new programs/software to create this problem. My desktop loaded fine on the tuesday then failed next time i used PC on the thursday??? I have ran virus scanners in case it got infected but they show nothing.

Answer:Desktop not loading

If you are using XP you can check if explorer.exe is set as the shell in the registry.QuoteThis requires you to change the registry which is a core component of Windows so if you are not confident ask someone to do it for you.  Go to start -> Run and type RegeditThen using the navigation on the left hand side navigate to: Code: [Select]HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows NT\ CurrentVersion\ WinlogonYou should now see an entry saying "Shell" and beside that it should say "explorer.exe"If shell does not say explorer.exe double click shell and enter explorer.exe in the text box.I have also uploaded a file that will do this for you, Download it, extract the zip and double click "explorer.reg" to add it to the registry (Restart computer to make it take effect)File attached below [attachment deleted by admin]

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when i boot my computer the wall paper do not come and days not able to load and when i click the restore my active deskto it says internet explorer script error (suih is unidentified)

Answer:desktop not loading

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I'm using my husband's computer to post this.

I rebooted my computer this afternoon after a program failed to open. My computer did not shutdown and restart as it should, so I used the reset button. At the welcome screen, windows displayed a message that it had to restore a file and the restoration was successful. It did not name the file. When the desktop loaded, my wallpaper came up, but no icons loaded and none of the programs which load at startup came up. The taskbar and start menu were also missing. So, all I have is a blank desktop.

I have attempted to reboot into safe mode, but all I get there, again, is a blank desktop with no start button or task bar.

I have tried using VCOM's fix-it utilities to diagnose the problem, but it only recognises my d drive (a 60 gig hd). I have similar results with Norton Anti-Virus 2004 (both times I booted from the cd).

I have windows xp pro, sp1
80 g hd (drive c
60 g hd (drive d
AMD Duron 1300 Mhz
512 MB RAM

If I use control/alt/delete to bring up the task manager, I can access programs, but it's very cumbersome and of minimal assistance since I am not sure what program to run to recover. At this moment, I am running Fix-it utilities to see what problems it may diagnose (from windows).

I was able to access a userenv.log and printed it up. The first five lines all state: "ProcessAutoexec: Cannot process autoexec.bat." The 6th line states: "LoadUseProfileP failed with 21."
Line 7: "Load... Read more

Answer:Desktop not loading

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i click on my login name, it says Loading settings, then the screen just goes to a blank screen with just my wallpaper showing. You can press CTRL+ALT+DELETE, and switch users with WINDOWS+L. So it doesn't freeze. I tried ending and re starting explorer.exe, and still it did not work. Please help me, thanks.


Answer:Desktop Isn't Loading

-dax,It's never happened to me, so all I can do is tell you the first thing I would try if it ever did happen to me. I assume you can see your mouse cursor. Right click somewhere on the desktop and click properties. Go through each of the options and make sure they are all as you remember setting them. It is possible to tell your desktop to display using parameters which WON'T display due to your monitor or video driver. Maybe switch to 600x400 or something just to see what the results are.As I look this post over it reads pretty simplistically, but if it was me, I'd be desperate enough to try it.LOL,KermitD

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Good day people,I run XP on my gateway tablet.Currently, it loads the OS then brings a black screen, does not display the desktop but I have access to the mouse cursor and itunes runs and syncs my iphone with no problem at all. When I shut down it tells me to force close vistadrive.exe, windows blinds, ava find and a dll registrv file.

I need your help to restore to normality without losing my data.
Thank you.



Answer:Desktop not loading

Hi Issac,

Are you able to get Task Manager up? (CTRL+ALT+DEL) If so, see if explorer.exe is running. If not, do: File>New Task(Run) and type explorer.exe and hit OK. Just want to check to see if that is an issue.

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I am on a Windows 2000 and when I turn on my computer, everything seems to go correctly except when it loads up the desktop. It says that the desktop is loading, but then it just shows me the white screen with nothing on it. The only thing that I can get on is the internet and I did that by pressing "CTRL" "ALT" "Delete" and then go to the help files and clicking a link in the help files that lead to the internet. I can not get on to anything else. Anyone know what might be the problem?

Answer:Desktop not loading

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Hey all.....I have a comp running windows xp....this problem seems to have started after the windows update last week.

Computer starts...loads the user page, when I enter my page, only my wallpaper loads. I can however, get into some programs using the task manager

about 5 minutes later the desktop loads, but every program freezes for 5- 10 minutes before opening, and likely freezes during use.

I run Norton Antivirus and adaware weekly as well...I tried starting in safe mode but the computer froze there as well.
could use some basic, step by step help....
Thanks in advance!!


Answer:desktop not loading

I had this happen too a few weeks ago and the only way around it I could find was to to do a Repair install... use your xp CD and boot from it. Select Repair at the second screen (not the first as that only loads the recovery console), where it shows your partition information. Highlight the partition (probably C) and press R... should do the trick.

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when i start up my computer the background and mouse will load up but not the desktop icons or start bar, also cant right click.
checked task manager and my current prosseses running are:
svchost.exe [x5]
System Idle Prosses

also tryed safe mode but got the same result

HELP MEEEEE....its hard typing on wii

Answer:desktop not loading

Boot into Safe Mode and go to Start/Run and type SFC /scannow. The Windows File Protection window pops up. You may need your Windows XP CD to be put in. Then it will replace any missing System files that it needs from the disc.

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Help me please.
When i restart my laptop my desktop icons are not there, and there is no Windows taskbar or start menu. I thought it was some virus, so i reinstalled win xp, and the problem still there .Can anybody tell me how to fix it. TY.
I have Windows XP HE.
Toshiba T2400

Answer:Desktop not loading

Also, i can run the laptop in safe mode. Please help.

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I've been trying to solve this issue for the last two days, i had a spyware program installed "antivirus xp", i uninstalled it using total uninstaller then restarted the computer but my explorer.exe did not load. I've done a complete scan using Norton but it didin't find anything.
I also did a Repair install of Windows XP but no results.

Thanks for your help.

this is my logfile frm Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:02:45 PM, on 04/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Merlin\merlin.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Safari\Safari.exe
C:\Prog... Read more

Answer:Desktop is not loading!!

can someone please help me out with this!

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So, these passed few days my computer sometimes has been loading up to my old desktop -- I'm talking months old. The icons are different, the files are different. However, when I restart, it then loads up to my (current) desktop.
Any ideas what the issue could be?

Answer:Loading old Desktop

Is it just the icons and shortcuts? Or are you actually seeing historical documents too?

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One of the office computers gave up on us recently.

It was running Windows XP. We had used it as the "workhorse" for sometime (running tracking data, and any sort of processor tasks).

Now it won't start.

You turn it on, and it loads right up to the point where it should open the Win XP logo page... but it freezes.

Anyone with ideas... what do you need from me to better analyze this?

Here's a thought... I'm considering simply formatting the drive and re-installing XP. (It seems the easy way out but since there isn't any essential content/data on that particular computer... it's not a loss). The challenge with this one is I only have the re-install disk that came with the computer almost 2 years ago. That's of no use to me at this point right?

With appreciation,

Answer:Desktop with XP not loading OS

Hi and Welcome to TSF

You can try a Repair Install which will install the O.S. overtop the existing and keeping your personal info intact. If you are ok with a reformat and clean install you should slipstream SP2 before installing.

How to perform a Repair Installation of Windows XP

Slipstreaming Windows XP Service Pack 2 and Create Bootable CD

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Okay, so I can run my laptop in safe mode with networking, but it won't let me load the desktop normally. I can log in, but it just will not load. I know I don't have a virus and I've tried system restore, but it told me it failed do to errors and corrupted files. It there any way to fix this myself?

Answer:Desktop loading issue! Help!

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i bought far cry for my old pc and it ran perfectly using my radeon 9550.
i built myself a new 1, with the radeon 9550 and installed far cry and it crashes to the desktop after loading, i have the latest drivers and game patches. the settings are on low so what is the problem?


Answer:Far cry crashing to desktop after loading

bartyl said:

i bought far cry for my old pc and it ran perfectly using my radeon 9550.
i built myself a new 1, with the radeon 9550 and installed far cry and it crashes to the desktop after loading, i have the latest drivers and game patches. the settings are on low so what is the problem?

bartyClick to expand...

How about turning the settings up, you have a powerful pc posted in your spec.
Also, what psu do you have?

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Just got one problem solved now here's another. I logged on tonight at 17:15pm. After entering my password my screen was just plain blue, no desktop!
After about 30 - 40 seconds it suddenly loaded. Any ideas please?



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When I re-start my computer, it hang up. I have to hint ctrl alt delete, to be able get to the desk top. Is their anything I can do to fix this problem.

Answer:Windows XP Loading to desktop

Do you get to the Welcome screen? When do you need to press Ctrl+Alt+Del?

What do you do after pressing it?

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Aloha again, my desktop takes 15 to 20 minutes to load, hijack log is enclosed, can someone please help?

Logfile of HijackThis v1.97.7
Scan saved at 6:49:58 PM, on 9/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
c:\program files\\agent\mcdetect.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\\VSO\oasclnt.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MusicMatch\Mus... Read more

Answer:slow loading desktop

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Hey, I just bought a new computer. It's Windows XP, all went well for the first day. Now the desktop icons are not loading, and neither are the icons the at start sidebar menu. Please help!!

Answer:desktop icons not loading

athor023.......  Dont even mess with it contact the vendor that sold it to you and have them fix the issue ....... It will be at no cost ....unless someone has been playing around and caused the issue..There is a proper anti virus installed on this machine and active ....... and some sort of firewall ....I hope .dl65  

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Apologies, I can't download SysInfo as I'm on a work PC and not at home. The background to this is as follows:

PC is a Win 7 Home Premium desktop, 64 bit, SP1.

All was working fine yesterday evening. Then Windows Update downloaded this update, and I gave it the go ahead to install it:

A few minutes later the browser (Sleipnir) stopped responding. I noted that the clock had also stopped at 2244 (about two minutes previously). I had to press the power off key to do a forced shutdown.

I tried to reboot the PC and it got to the Windows desktop, with icons. But there were no icons in the system tray, and the cursor was just spinning in the middle of the screen.

The system loaded into both safe mode and safe with networking, so I did a malwarebytes scan (no issues) and an sfc/scannow scan (which also reported no issues).

I tried to reboot to windows normally and had the same issues with the system tray icons as before. Clicking on desktop program icons (eg Kaspersky AV) didn't do anything - cursor was still just spinning.

I then used Macrium reflect to restore an image from last Sunday. The PC then booted into Windows as normal, and all was well for a few minutes.

The system then started to display the same behaviour as the first time the problem arose, with the system just hanging.

It tried to download the windows update again and I told it to hide that update (I don't watch DVD anyway).

So that's whe... Read more

Answer:Win 7 desktop hangs on loading - any help please?

Disconnect the computer from the internet (pull the cable), reload the backup image, then turn off Windows Update and create another administrative account. Reboot into that account, reconnect the Internet cable and see what happens.

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Hi all
having a problem loading bbc iplayer desktop. When I try to load I get an Adobe error code 2032 message. I have re-installed Adobe air but still the same message. Am running windows 7 home premium 64bit. annoying as I have to download programmes via windows media player.

Answer:bbc iplayer desktop not loading

Reading the web there are indications that this is a firewall problem. Try turning off your firewall briefly.

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Okay so I?m stuck Vista freezes and locks my entire system within minutes of loading the desktop.

I?ve removed all my external hardware, usb devices, printers etc? Expect the monitor, mouse and monitor.

I?m at a loss this problem started small freezing every once and while(I leave my computer on all the time) now I can?t get more then a minute or 2 into the desktop.

Any suggestion would be great, I?ve tried a lot of stuff and am hoping for further insight.


Vista Home Premium 32bit
HP Pavilion a1357c
AMD64 x 2 4200 2.2ghz
3 g ram
Nvidia Geforce 8600 GT 512

Answer:Help with Freezing on desktop loading

Hi wxbrad

Welcome to the forums.

You said "Vista Home Premium 32bit" do you have Service Pack 1 installed?

Try booting in safe mode and run a scan for viruses?
1. Also Try booting into Safe Mode and see if you can get to the Windows Logs and see if there is something there that might tell you wants going on.
2. In Safe Mode try this: Check Disk - chkdsk

3. You can also try System Files - SFC Command

4. Also might want to check and see what is in the RUN keys in the registry. Easy way to see what's in the Startup (run keys) is click on Start > Run and type MSCONFIG and click OK.

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Hello all:

I am having a problem- after logging in into my account, I do not get the start menu and all my desktop icons loaded..but can only see the wall paper.

Background: A few days ago, my computer was hit by a malicious spyware, and I used "HiJAck This (HJT)" and other softwares like CCleaner,CWshredder,etc. to remove those malwares. While downloading these softwares I saved them on my desktop. Yesterday, I moved the HJT installation file from my desktop to My Documents folder, and a message poped up "Moving this file may cause some ofthe files to not function correctly", but I still moved it.

From then on my desktop doesn't load until I use the boot logging mode during start-up. Now, I even uninstalled the HJT software from my hard drive and deleted the HJT original folder from My documents. But I am still facing the same desktop doesn't load the start menu or desktop icons.

Someone pls help !!


Answer:Desktop Loading Problem

First thing to try might be to bring up the Task Manager. CTRL+SHIFT+ESC
If you can get that up, see if you can't run a command: File > New Task > sfc /scannow
That will scan your Windows files and look for corruptions. If it finds files it needs to replace, it will ask you for your Windows disk.

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Ok, my computer just got a really serious problem right now. Nothing is working when the desktop loads. No applications load when I can click anything on the desktop. The start menu is completely frozen, and the loading symbol (blue spinning thing) comes in place of the mouse pointer when I place it over the menu. No CDs or USBs register when I put them in. Even when I try booting in safe mode, the problem persists. I have no idea what to do. Any ideas

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When I log onto my computer it takes anywhere from a minute to 5 minutes to load my desktop. All I have is a black screen in the cursor until it loads. I've tried a variety of things to fix this such as cleaning my registry, defraging my computer, disabling almost all startup objects and nothing seems to work. I did a virus scan with AVG and according to it I have no viruses. Can anyone suggest a solution? I'm out of ideas.

Answer:Loading times for desktop....

Lets start with these ideas,
Boot Up

Here are some other ideas, which have to be used with caution. Do not make changes if you are not familiar with the potential consequences.

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For the past couple of days upon boot up, my desktop has been loading up much slower than usual and I've noticed in my Task Manager there are more processes running in the background. I'm worried I may have caught something. I've scanned with Spybot S&D and Panda Cloud, but to no avail. Panda caught some trojans and neutralised them but didn't seem to get rid of my problem.

I'm using Windows XP Home Edition (version 2002) SP3.

Any help would be much appreciated! Thanks.

Answer:Desktop loading up really slow

Please download Malwarebytes Anti-Malware (v1.39) and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will... Read more

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My desktop used to get memory BSODs when running games for extended periods of time. I purchased new RAM recently and have switched out the old RAM because I was told that the BSODs could be due to faulty memory.

Now that the new RAM is in the desktop, my computer will load fine and can be running fine but as soon as I try to load a CD it will shut down. I saw another post on these forums where somebody said it could be because the power supply is not supplying enough power to the computer, but does that make sense in my case (since the computer used to run fine)?

Any help would be appreciated,


Answer:Desktop shuts off when loading CD

The series of problems suggest you get somebody to test the machine, part by part, or change out the optical drive for a new one to see if that helps.
If this is a laptop, be sure to check your power supply and power cable from transformer to computer socket... for pulled or seriously twisted cables.
It would be helpful to know your brand and model... and other descriptors

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While starting up my computer it loads the desktop and all the icons just fine, but then it pauses with no hard drive activity. I can open up programs using the icons with no problem, but I can't click on the task bar and my mouse pointer turns into an hour glass when I hold it over it. After about two minutes it will suddenly start loading the rest of the services and startup programs.

I've tried to do several things to correct this. First I tried disabling all unnecessary startup programs using "msconfig", that didn't work. Then I selected "diagnostic startup" in "msconfig" this did work, but it meant that pretty much nothing was loaded up. Next I tried "selective startup" and worked my way down the list enabling the processes (restarting after each option change), when I enabled the "services" and restarted it was back to the pausing, so I think its safe to assume that the problem is with the services.

So after this I used an online site which recommends which services can be put on manual or disabled, after eliminating all unnecessary services I restarted, and it still pauses just like before.

Please help, I've looked around a lot to try and solve this problem.


Answer:Pauses While Loading Desktop

I'm sorry to say that this may not help much... But you could try pressing shift during start up. It will bypass all the start up options not system related.

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I'm trying to help out a friend with their computer and am wondering if the problem is being caused by spyware or is some other system problem that is totally unrelated. After the computer boots up, the desktop will disappear for a few seconds and then re-appear. I'm not sure if it is loading and then re-loading or if it is being caused by some "other entity." This continuously happens over and over. There are also pop-ups that periodically appear and their home page has been changed. I've run spyware programs in normal mode and in safe mode and have deleted everything they've found, but the problem still exists. They also have Norton Internet Security so I've also run a virus scan in normal mode and in safe mode, but found nothing. The only thing that Norton did do was that it initially had found a virus call "download.html" located in the C:\Windows\Web directory. The problem was that it continuously brought up a message saying it had deleted the file over and over again. Somehow the messages stopped and the last time I left the computer Norton hadn't detected any virus. I was wondering if someone could take a look at the HijackThis Log file I made today and see if there was anything in there that could potentially cause a problem. Any information would be greatly appreciated. Thanks ahead of time!

Logfile of HijackThis v1.99.1
Scan saved at 3:15:45 PM, on 12/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v... Read more

Answer:Desktop disappearing/re-loading and pop-ups

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

HijackThis is able to create backups whenever if fixes any entry. These are stored in a subfolder called backups. As such, we advise against placing the program in any temporary folders. Please create a new directory, C:\Program Files\HijackThis\, and re-locate the program & it's associate files there.

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *

Download & install - CleanUp.exe (not recommended for WinXP64)

Download - KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

Download LSPFix.exe

Download - About Unzip to a new folder & update About Buster. Exit the program once that is completed.

Download - CWShredder.exe Open CWShredder and click - I AGREE
Click - Check For Update
Close CWShredder after updating
Download -

Download and install Ewido Security SuiteWhen installing, under "Additional Options",uncheck - Install background guard

Have Ewido update itself & then e... Read more

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Hey folks.

I am using windows 2000. From about a week ago now my laptop will not boot to the desktop once i go by the log on screen it just stays at the log on background picture.

All I can think of is I ran an anti virus scan and it came up with a file that was infected called " SocksLib.dll " - it gave me the option to delete this file which I did. Also I updated my zone alarm software. Since these two things I have not been able to access my desktop or start menu yet can still access things through the CNTRL ALT DEL task Manager and then " file run " option where I can access my c drive and all the other things on the PC

I have ran AVG and gone into the virus vault and restored the file thinking this might work but str8 away I got a prompt saying that there was a virus so this time I selected HEAL infected but this has NOT solved the problem.

Also I have uninstalled Zone Alarms

So I dont know what else to do, its annoying as when I log on I cant access anything without having to go through the backwards way !!!

If you could offer some help / advice I would really appreciate it !

Many thanks in advance,


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Ok, so I recently migrated my system to an ssd, a samsung 840 pro 128GB, from a 1 TB western digital black hard drive. Everything is ok, except my desktop items load alot slower than they should for an ssd, and I realized my desktop is actually still loading from my old drive. I don't know how to fix this, I cannot just delete it or anything like that. I have my boot drive (my ssd) set as drive letter E after my C hard drive and my D disk drive, is that part of the problem? please help me get my desktop on my ssd to load instead of the identical desktop on my hdd.
Thanks in advance

Answer:migration to SSD, desktop not loading

Can you post a screen shot of Disk management?

Screenshots and Files - Upload and Post in Seven Forums
Disk Management - Post a Screen Capture Image

4 more replies
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Hello all,

After loading desktop (Windows XP SP2) I cannot open My computer, and internet explorer - very slow response or to say more correctly no response from these programs for about a minute or two. Then they start responding normally and I can operate machine as I expect it to be operated ussually. HijackThis Log is below. Please, help. Thanks.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:02:31 PM, on 7/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\V-Stream Multimedia\PVR Plus\TVR\Scheduled.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
C:\Program Fil... Read more

Answer:Slowness after loading desktop

Hi poweris

A quick question are you from Lithuania, that is where the IP address below is from

O17 - HKLM\System\CCS\Services\Tcpip\..\{9F9713DA-4519-46B6-B091-041839F74E97}: NameServer =,


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".


The log you've posted is the beta version of HijackThis and is still under development. Please refer to this thread TrendMicro's HijackThis version2 Beta

Uninstall your Beta version of HijackThis, and download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin ... Read more

1 more replies
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Hi there,
I run Windows XP SP2 and have been getting weird issues/ I'm not sure why, but a couple of days ago my computer started to freeze when my desktop loaded. Oddly, I have a widget or two on my desktop, they seemed to work so I had thought it was just very slow. I left it awhile and came back and it was still stuck. Opening the start menu only got it stuck and none of my icons registered me clicking them. It has now gotten to the point of my computer freezing up at random intervals and uncommonly giving me a BSOD at boot-up. Whenever I close Firefox that also sometimes freezes and the same happens sometimes when I open a folder. The only thing I have recently installed was Windows Live! Plus, which I have recently uninstalled. I can sometimes get my computer working, but I will usually have to press my power button and restart my computer to get it working again, which I don't like having to do and I doubt its helping my computer. I have defragged and run both of my Registry Cleaners (Glary Utilities and AMUST) on my computer and have had Avast! scan for viruses, cleared my cookies and even , but all haven't helped much. I'm not sure what else to do, I even tried logging in under my Guest and Other account on XP but they too have the same problem. Any help would be greatly appreciated.

Answer:Freezing upon loading of my desktop

have you tried system restore yet..

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My desktop theme is not loading .the desktop is all white and the icons have a square in the top right corner that you can put checkmarks looks to me as if its part of a desktop cleanup utility that didn't fully load or something.Could anyone give me any ideas to fix this?
Thanx in advance Brian

Answer:desktop theme not loading

Maybe have ya checked under system properties and under advanced tab/performace enable "adjust for best appearance" or if its a theme xp type of app that you downloaded probably check if the service for that app is running under service.msc is running or if its on under msconfig option depending, like style xp or stardock.

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My Desktop will not load or is significantly delayed when booting up this machine.
1. Machine boots.
2. password screen processes ok.
2a. there is a blip on screen
3. desktop does not load or is delayed loading like up to 15-20 minutes.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16335 Mb
Graphics Card: NVIDIA GeForce GTX 650 Ti, 1024 Mb
Hard Drives: C: 1862 GB (1762 GB Free);
Motherboard: Dell Inc., 0KWVT8
Antivirus: Windows Defender, Enabled and Updated

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I have Windows XP and I've been experiencing a strange computer problem. I recently did a fresh format thinking this would fix the issue. Well it didn't so I'm guessing this is an hardware issue with one of my hard drives. My primary hard drive does make sounds when booting up.

The issue:
I turn the computer on and it gets stuck when it gets to the desktop. It seems to try loading programs to run in the background but they can't load. My computer doesn't freeze up but I can't open any programs, folder or anything. So I do a Ctrl-Alt-Delete, go to Shut Down and log off. Then I get an explorer.exe error so I have click End Now. Then log in and everything is fine. This is the only fix I was able to find and I'm an ex-computer technician so it's not like I'm a beginner.

I'm pretty sure this issue has caused a lot of the other problems I had before I did a format so I would hate to leave my computer like this. I had a lot of currupted files that crashed my DVD burning software and Yahoo Instant Messenger. I'm about to start DJing for an internet radio station and I can't keep formatting. PLEASE HELP!!

Answer:Gets stuck on the desktop when loading...

Just discovered that my Yahoo Instant Messanger still won't work!

3 more replies
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Today I have booted my pc up and instead of loading my desktop normally I get the desktop as if I had just created a new user account. Not just that but windows tells me that it cannot access my normal profile and I should try again later. In this message it also says that the profile that has just been created will be deleted once i log off. This has happened to me a few times today and it is very annoying, what is causing it and how can I stop it from happening?

Answer:Wondows is loading your desktop?

Have you tried recreating your profile? It could have become corrupt.

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From the desktop I click on the IE in the taskbar box and it loads and loads then says "this page can NOT be displayed" I then rebooted, and from the start screen I click on the e tile for IE and Bing comes up perfect with bookmarks, and all the frills. I then closed it and tried to get back to Bing by clicking on the IE box in taskbar on the desktop and nothing "this page can NOT be displayed" again. I then went to the start screen clicked on the Bing tile and it loads, but no bookmarks or frills. I then came to this site from there. The screenshot will NOT work in the "this page cannot be displayed" page. Google works fine. I installed the MS updates yesterday, that's all I have done to this computer.
It WILL take a screenshot of the desktop, and it WILL take a screenshot when I am in Google. I do NOT know if that has anything to do with it though.

HP pavilion g6-2225nr
Win8 X64 V6.2.9 IE 10

Answer:Bing not loading from desktop

Hi, Nolacs. I'd like to help you, but I'm using IE11 in 8.1. Hopefully someone will come along. Hang in there.

However, I can say that when opening IE via the Start Screen tile it opens the Modern/Metro version of IE, which is quite different from the desktop version so far as navigation in it. Right click or Windows Key + Z brings up app-specific menu with the star for favorites, tools, etc. I think this all works the same in IE10, if I remember correctly.

2 more replies
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Vista Home Premium x64 - the system boots to the login screen, I enter the password, it's accepted, Vista starts loading but after about 4-5 seconds I get an error about the user profile being corrupt. Normally, I'd simply run the clean up tool for a corrupt profile, but without any desktop access this is a bit tricky. Is there any way to repair the corrupt user profile from a PECD (like the UBCD4Win or a Barts CD?) or maybe by using the MSDaRT disc (MicroSoft Diagnostic And Recovery Toolkit) or the Vista install disc? Any suggestions will be greatly appreciated. Thanks!

(I can try System Restore from the MSDaRT disc, but the nearest restore point is about 2 moths old and I'd rather not go back that far since I don't have a lot of faith in System Restore's ability to not screw up and lose any files created between August and October)

Answer:Vista not loading to desktop....

F8 Last Known Good Config no good?

5 more replies
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So I just restarted my laptop and log in. The lock screen is normal and everything, but once it loads me into my desktop, all i see is just a black screen and my cursor. I can't click anything nothing is popping up it
just black. So i ctrl + alt + del and it took me out. I can open programs in my desktop with task manager (from the lock screen), I just cant load my desktop. If there's a fix please help.

Overall everything is working normal. It just my desktop just has a black screen. I can open programs like normal.

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It took some manuvuering to get online to ask this!!! I need someone's help as soon as possible.

My desktop and start menu/taskbar will NOT load on start up. When windows starts, I just get my background image. No icons, no start menu. The computer doesn't even "think," I don't hear any loading and the green light doesn't blink. What in the world could be wrong???????????


here's my HiJack This log if needed:

Logfile of HijackThis v1.97.7
Scan saved at 12:47:11 AM, on 11/29/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\America Online 8.0\aol.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\Internet Explorer\IEXPLORE.EX... Read more

Answer:Desktop & Taskbar isn't loading!!!!!!!!!!!!!

7 more replies
Relevance 41.41%

Hi all...

I hope someone can help me with this problem...this does not happen all the time but usually every couple of days and when it does I sometimes need to start my computer 2 or 3 times before everything loads up properly...

The problem is this...when I turn my computer on many times nothing appears on the desktop except for my background image...none of my icons are there and neither is my taskbar...the only way I am able to restart my computer is to do a CTRL-ALT-DELETE which brings up the "Task Manager" and from there I can shut down/restart my computer...and sometimes I need to do this a couple of times before everything loads onto the desktop...

I am running Windows XP (original not an upgrade)...I have tried a few things that people have suggested...I uninstalled "windows service pack 2" (which is still uninstalled at present)...I did a "chkdsk" and then a complete "defrag"...I thought this worked but then a couple of days later the problem started again...I have scanned for virus' using AVG/Grisoft...I also used "Ad-Aware SE"; "Spybot" and "CCleaner" to delete or fix all unused or damaged files...

Any suggestions are greatly appreciated...

Thanks in advance...


Answer:Desktop not loading up properly...

You can get your desktop back the simple and quick way. Open the task manager, open the file menu and choose new task. type explorer. your task bar and icons should return immediately.

That can get you running, but I suspect there are other problems going on here. Post back with your results.

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HI,I have this problem for a long time now, IE8 is not loading. But wondering I can use my google chrome without a problem. This problem started when I used paretologic updates of my driver. Paretologic seems did not contribute good to my PC to the point that I decided to unistall the software, though they refunded me the money, but they are leaving a big miss to my PC. Please help why ie8 is not loading.Thanks.Nelson

Answer:Why isn't IE8 loading on my Dell desktop?

Use Firefox and forget IE8Home Page

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Once my desktop is up, it seems to take 30 seconds or more for everything to be "ready" that I can run programs. I've followed tips and tweaks to minimize what comes up on boot, am running a very basic desktop with a "Classic" look and plain wallpaper.

Celeron D 2.66
512 K RAM

What can I do to speed up the desktop loading?

Answer:Slow Desktop Loading

San for ad/spyware and virii

Go to start, run and type in msconfig go to the startup tab and uncheck unnecessary programs.

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I have just completed the 5 steps and here are the logs:

Deckard's System Scanner v20071014.68
Run by Sarah on 2008-05-24 16:44:19
Computer is in Normal Mode.

-- Last 5 Restore Point(s) --
15: 2008-05-23 21:37:01 UTC - RP74 - Windows Update
14: 2008-05-23 18:21:54 UTC - RP73 - Windows Update
13: 2008-05-22 12:50:23 UTC - RP72 - Installed Microsoft .NET Framework 1.1
12: 2008-05-21 12:47:51 UTC - RP71 - Windows Update
11: 2008-05-20 21:28:39 UTC - RP70 - Device Driver Package Install: Garmin

-- First Restore Point --
1: 2008-05-14 18:15:24 UTC - RP58 - Installed Samsung PC Studio 3

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-24 16:47:17
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\CCSVCHST.EXE
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\U... Read more

Answer:desktop not loading-virus?

Hi, if you still need assistance, please post a fresh main.txt log

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Hi, when i turn my pc on and try to load windows normally it freezes, when "windows loading" screen appears and then restarts the computer, its almost the same if i try to repair the system or load my windows disk for reinstallation, the only difference is that then it only freezes, doesnt restart automaticly. It have been like this for a couple of days, can you please help?

Answer:W7 is freezing before loading to a desktop

You can try safe mode by pressing F8 key as soon as you turn your PC on. But we really need you to update your pc specs, so we can help you further.

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My windows Xp SP2 pc started giving me trouble suddenly. It will load XP logo go ahead and load desktop (i can see icons and taskbar). Then it suddenly restarts and again same thing happens.

I tried SAFE MODE,but no luck...same problem there too. Last known Good Config also wont work.

Note:-I do not have login screen.My Xp loads directly to desktop.

PC: P4/ Intel 845Gvsr/2GBDDR2/80GB IDE/450Watt PSU

best wishes....

Answer:PC restarts after loading Desktop

If you have a XP CD put that in and boot off of it. You may need to boot into Setup (Bios) go to Boot Priority and move CD rom drive to First Boot Device. You may also be able to change the boot order once by pressing F12.
Get to the Recovery Console.Here type chkdsk /R and press enter. Check Disk will go through 5 stages, it may take a while.

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i have a good sony vaio desktop (rx 830) and it is basically fried PLEASE HELP!!! here's the prob:

i turn it on, and it says SONY, and then says all the memory is good and checks the cd drives and then FREEZES. and i can't do system restore, NOTHING. so basically my pc is dead. plz help


Sony vaio pcv Rx830
P4 2.66ghz
512mb ram
Radeon 9000pro 128 mb video card
two 80gb hard drives

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Hi, Im hoping someone can help me.

My laptop has Vista Home Premium, when i turn it on, the Toshiba screen appears, then the Windows welcome screen, enter my password, i then just get a black screen (no destop or toolbar loads) but the drive light is flashing and it sounds like it is doing something. When i press the shift button 5 times, the sticky message appears and thats all it does. Cannot get task manager. I have tried doing a system restore, that doesnt solve the issue. I tried loading in safe mode and its the same problem.

I tried to crash and start the machine again and it asks for a administrator password which i dont know.

Im hoping its not serious, what could i do?
Thanks in advance for any help!

Answer:Vista Desktop Not Loading

Why dont you know the password? Aren't you the administrator. Did you make any changes etc. Download anything. Go to sites that you should not visit. It can be a virus.

This should help
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If yo... Read more

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Firstly , id like to appologise if i submit new thread in a wrong place but i had no clue where to write.

Ok lets get to the problem, its simple, as it says at the topic, im getting problems with loading desktop, when i run the system and get to the position when i have to type in my password and press enter its loading desktop very slowly. It take him 1-2 mins to load all the stuff (i dont have them much). I have to say i never had such a problem. Its happening from 2 days now , and im a bit worried.

When it finally loads the stuff is working fine, no issues with him them, its just the loading desktop and desktop files.

Answer:Loading Desktop problems

Firstly , id like to appologise if i submit new thread in a wrong place but i had no clue where to write.

Ok lets get to the problem, its simple, as it says at the topic, im getting problems with loading desktop, when i run the system and get to the position when i have to type in my password and press enter its loading desktop very slowly. It take him 1-2 mins to load all the stuff (i dont have them much). I have to say i never had such a problem. Its happening from 2 days now , and im a bit worried.

When it finally loads the stuff is working fine, no issues with him them, its just the loading desktop and desktop files.

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After dealing with the headaches due to the lack of experience of others along with how a Trojan or two can really mess with your head.

I was able to get everything mostly straightened out on my work pc. With one exception, when I either reboot or startup windows will get to the point where it looks as if it will display the desktop icons, but it never does.

If I leave it set for hours that is as far as it will got. But if I open the task manager and tell it to run a new task. Then the desktop icons will appear.

I done a Hijack log of the system before coming home and there are somethings that get my attention but if its something that would cause the system to do what its doing, I am lost for words. And what exactly I can change or alter to correct this mishap that I am experiencing, its Greek to me. But this is what I got:

Logfile of Trend Micro Hijack This v2.0.2
Scan saved at 9:22:50 PM, on 1/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running Processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\c... Read more

Answer:Windows Not Loading Desktop

Bump wait another day.

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My Windows XP SP3's desktop is loading very slowly.
When I turn on my computer everything seems normal until the "Welcome" screen that shows for about 15 seconds, then showing a blank desktop with only background image for about 2 minnutes. After the 2 minnutes the cursor changes to hourglass and after a while it loads the desktop as it usually would.
Starting joblist, killing explorer.exe and relaunching it starts it instantly, also logging off and logging in again will also start it instant.
Any idea why this is?

Answer:Desktop loading slow

Please use the following link to provide us with information about your computer so that we can assist you.How to Publish a Snapshot using Speccy  Please download MiniToolBox  , save it to your desktop and run it. Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size. Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post. 

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My computer just got a really serious problem right now. Nothing is working when the desktop loads. No applications load when I can click anything on the desktop. The start menu is completely frozen, and the loading symbol (blue spinning thing) comes in place of the mouse pointer when I place it over the menu. No CDs or USBs register when I put them in. Even when I try booting in safe mode, the problem persists. I have no idea what to do. Any ideas

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      After Windows XP system recovery ( not restore),Windows desktop seems to be loading before Windows services.Wireless networking and Microsoft security essentials seem to take forever to load.Particularly the MSE.Which is sad because I can actually get on the internet before I'm protected !!??
   I USED TO have this pc set up to load a browser at start up.But,because of this issue,I can no longer do this.(it's my elderly mothers & I take care of it for her.I did this so she would understand when it was ready to be used). Any insight into this little problem would be much appreciated.
   Xtra info:After recovery-no updates (Windows) have been installed as of yet.System is running XP w/sp2

Answer:Desktop Loading before Services

For starters you should update your machine to sp3.
After you have completed that step then let me know how things are.

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Hi there

I have a question in regards to the loading of my desktop .
I currently have XP running on my laptop, and all of a sudden this evening, have had this problem.
When I start up the computer, and get past the initial log in page (which user are you?), it starts to load, but then for some reason stops loading. All I am left with is my wallpaper, but there is no toolbar or icons on the screen.
I have tried doing this with two different accounts, and both have the same results.
It was a case where all was fine, i shut down the computer, and when i rebooted it, this problem ocurred.

However, all applications do continue to work. I have had to access them all by way of my task manager (control alt delete) and browsing for a new task to run. My msn messenger, media players, explorers, outlook express etc etc all run perfectly and connect. However, they are all just floating windows.

I attempted to run it into safe mode, however when I got it into safe mode, the same problem occurred. Once again, no icons were loading up on the screen, i was esentially just getting a *safe mode wallpaper*.
I was looking at doing a system restore, but am not sure of any other way to get to this , without having it in safe mode, or having a toolbar/start menu there.

I should note that earlier this evening I was playing around with the toolbar settings, however, I dont believe I did anything to cause this to happen. And in any case, I am not entirely sure how to access control panel at the m... Read more

Answer:Problem Fully Loading up Desktop on XP

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I running WIn.XP Home. When I turn my PC.on the desk top Picture loads and then it takes about 2 min.s To load the Start task bar & Iconsconfused . I have even had AVG get updates and show that box before the Icons showed up. The PC is running great besides that, . Thanks in advance for any ideas

Answer:Desktop Icon Slow Loading

XP home, sp2?

What is the cpu and ram?

When was the last time ye ran a tune up? Or a defrag?

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When I start up my computer it takes a long time for the programs to load. Then when the computer loads 2-5 minutes any program selected to run, runs normally. I tried disk defragment, disk cleanup and virus scanning and those program do not really help . Here are my computer specifics.Hp a810n2.40GHz AMD Athlon 64 3300+ processor, 256KB L2 cache, 1600MHz FSB512MB PC3200 DDR SDRAM memory, expandable to 2GB160GB 7200RPM Ultra DMA HDD48x CD-RW, 16x double-layer DVD-RWIntegrated SIS Mirage 2 graphics card with 128MB shared video memo

Answer:Desktop icons loading slow

Programs, or icons? What Windows version?

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I have spent 2 wks trying to resolve an unknown issue with my almost 1 yr old acer aspire 8930g laptop. Currently, I have restored it back to a couple days ago, since the latest unknown issue began yesterday a.m. when I booted it up and was told my vista was illegal and it would not let me input the OEM (much less the sticker SN) serial number. After viewing in repair, it seems 2 updates for windows were installed the previous nite, and since this had never happened before (my os shipped loaded on my laptop last may and is legal) and the initial message upon boot said "unauthorized changes were made to the system" I can only assume 1 of the 2 updates caused it, so restored to just before those updates and changed automatic updating to let me view and decide.

That said, here are my specs:
Acer Aspire 8930g
Intel Core2 Duo T6400 2.0ghz (x2)
2 HDs (500 gb total; 1/2 used)
4 gb RAM
Nvidea 9600M w/1 gb DRAM
OS Vista Home Premium 64bit

Have never had a single issue with laptop till 2 wks ago, while playing a video game (not online) and it froze up. I had to hard boot to get out of it and after a few more instances of same, starting game didn't even show I had ever played. Game data was still in folder, updated to first freeze, so I began looking for issue.

I had installed Norton Security Suite a few days prior and wondered if it was the culprit (tho I couldn't fathom this being the case) and prior to that had been using combo of Avast and SuperAntispyware suc... Read more

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dear all,

i am using win Xp 512MB of ram the problem is that it is quick to appear log on screen but after type in user name and password correctly and press enter
and i need to wait 3-5 minutes to see desktop icon appear.
anybody suggestion please!


Answer:delay loading desktop icon

It is taking that long cause it is loading your profile and all your applications. Start>Run>msconfig. Turn off everything BUT your Antivirus and Firewall.

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As stated in the title, my computer will only load the desktop background after being idle.
Nothing else will load like the taskbar or start menu and CTRL ALT DEL only brings me to a black screen which won't let me open the task manager.
Another things is that I can right click and it will still give me all the options like "view", "sort by" and "refresh". I've tried clicking on them and nothing changes.
I can even hear my programs running in the background like if a person is trying to talk to me on Skype I can hear the sound of a message arriving, but no pop-up telling me about it.
This only started happening within the past week and I've had no other problems with this computer before then and the computer operates normally until being idle. However, this doesn't happen all the time. It's only on certain occasions, other times it works fine.

Answer:Only loading desktop background after being idle

Hello hourglass and welcome to the forum.

Try this and see if it help

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

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hi ive had this problem for bout a month now everytime i log on the start bar or icons never appear. i had my mate look at it but he could not resolve the issue. please please some one help me as i need to get to important files such as rental agreements. i got the full avg software ran it but still no luck
seems all viruses are deleted to my knowledge. oh yeh im using windows xp

Answer:desktop icons not loading neither is start bar

When the computer boots up, press Ctrl, Shift and Escape at the same time to bring up the task manager, then click on the File meny at the top left > New Task (Run). In the box that appears type "Exlporer.exe" without the quotes.

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Hello, Its been a while since ive been here, so wanna say Happy New Year.
About a week now, ive noticed my pc is not loading to the desktop. It stops at the windows user log in and makes me manually click sign in? Now i built this pc here a few yrs ago, and it logged onto my desktop everytime. Even had a few bad viruses, and brought the pc to get cleaned and always logged into my desktop. I dunno what would make it all of a sudden change? I did do a little research and read (i think) its changed in registry, but i never remember doin that either? Any help would be appreciated.

Answer:[SOLVED] pc stopped loading to desktop?

Welcome back to TSF

How many user profiles are on the system? Please look in the Control Panel under Users Accounts.

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Hi everyone,

I've got a $6000 duel Xenon 3.6 that is nothing but a paperweight right now.

I've had this machine for 1.5 years and ever since new it's had this recurring problem of freezing when I try to log in. I'm the only account on the darn thing. It used to be if I restarted 4-9 times it would eventually load the desktop. I'll save you the long story with the mfg. but after they reformatted the hard drive, I reloaded all my software, (Photoshop, Adobe After Effects, Avid video editing, and MS Office 2003). It worked great for about 1 month and then started the locking up again. Today I've rebooted no less than 20 times and it hangs every time. It comes up on the desktop blue screen with no icons or taskbar and that's as far as it will go.

If anyone can help I would reallhy appreciate it. I refuse to deal the Guy Graphics out of Utah any longer. They insist the machine is fine.



Answer:Windows freezes when loading desktop

Hi .

You do any routine hard drive maintenance on this system?

Run chkdsk /r?


Run a diagnostic on your hard drive?


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Hello: Here are specs. on my computer;HP pavilion 513W, Intel Celleron - 1.8 GH,
HD- 80GB, Free space- 49.5 GB, Running Processes - 57, RAM- 512 MB.
Start ups checked, -32. Running XP Home, version 2002, S/P2
Here is my problem: On startup the Windows welcome screen comes up, and after
45 seconds the background picture comes up. Then the desktop items fill in as folders
and files, then they start changing to icons, the entire process
to populate the desktop takes about 2 minutes, from the time the Windows welcome
screen comes up! Also the internet takes a long time to load, whether using IE, Firefox,
or Chrome, though Chrome loads slightly faster that the other 2.
I have Cleaned up the HD, recycle bin, tempfiles, and Defragged it. I have unclicked
all but the necessary Startup files, and run it in Selective Startup configuration, but still
the problem remains....Attached is a Hijackthis printout in case you need it. Any help will be appreciated..Thanks in advance.

Answer:Slow Loading Desktop and Internet

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Dell D505 Latitude about 5 years old. When I boot up it proceeds normally loading desktop background, desktop icon short-cuts and quick launch task bar. However, none of the icons in the right-hand side of the taskbar load (just the clock) or they do load but it takes at least 30 minutes....The cursor alternates between pointer, pointer and egg-timer and egg-timer itself.

I tried to restore to last known good but same problem and in safe mode it seems to operate fine (as far as I can tell). I've run a diagnostic test via the drivers and utilities disk supplied with the laptop and got the following error code: OFOO:0204 at block 1825286 and OFOO:1A44 at the same number block.

Is there anything I can do/try? I'm not that bothered about data loss etc. Please help, thank you.

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My hp Pavilion stops responding when it is loading the desktop, the drive busy light stops flashing and then the mouse and keyboard stop working and it does not finish loading the task bar or start button I have tried getting in through safe mode but it does the same thing except it never makes to the desktop it stops at the windows xp screen. The one thing that has happened is I moved and the movers moved it after they were told not to by my brother so later on I found it stuck in a corner on the floor so I don't know if how hard it was sat down, I also disconnected my modem from it and it has been hooked up for 6 years so I'm wondering if that may have something to do with it, I tried to see if it would read a cd or dvd but no luck the drive lights up then nothing i can't afford to restore it back to factory settings I have some important files on there that I had not put on my external drive yet, can someone please give me some advice as to what I can do to get it back up.:cry

Answer:My PC stops responding while loading the desktop

It sounds to me like something on the hard disk has been damaged in transit. That shouldn't prevent you booting from CD though.

1. look at the boot priority in the system BIOS. It is more than likely trying to boot from the HD before the CD.

2. Winows has a built in recovery feature that will attempt to repair any errors. You may be able to get to it by using the system recovery here

3. If you cant recover then download a Ubuntu Boot CD from here and boot from this. This will allow you to back up your data to removable media. You can then carry out a destructive system recovery as described in the link in bullet point 2.

Hope this helps

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So I have w2k and when I log on I opnly get the tool bar my desktop will not finish loading I cant rt click on and I cant left click on it. task manager shows that msdtc.exe is running 100 cpu and I cant end it/// any ideas?????

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I've been wondering about this...

Answer:Loading the Desktop (Vista / Win7)

takes about 1, maybe 2 seconds after I hit enter after enterring my password to get a usable desktop. I have startup items at a minimum, I don't install a lot of crap. In Win 7 x64 btw. Probably just depends on how much crap you install that auto-loads, and relevant system component speed (cpu, disk, ram size).

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Anyone run into this sort of problem, just looking for some sort of trouble shooting.
Turned off pc normally last night, shut down. Opened this morning and it will nto fully load. It logs in, shows desktop backround with all the icons, and only loads the battery icon, touchpad icon, and internet icon on toolbar before freezing. My mouse turns into the "loading" icon when put over the toolbar. Cannot access anything, computer ignores any inputs including task manager. Forced shut down and restarted a few times, i turned off the internet card and was able to briefly access task manager and google chrome before system completely froze again.

I booted from an anti virus disk and performed scans, found a few trojans running about in my temp. files etc and deleted them. Installed Malwarebytes in safe mode and performed scan. Found two more problems and deleted them. Computer still won't load.

So is this not a virus? Corrupted file or what?

Answer:Frozen/Not fully loading desktop.

Hello,I moved this from XP to the Am I Infected forum for now.Do you know what malwares were found?Can you post the MBAM (Malwarebytes) log?The log is automatically saved and can be viewed by clicking the Logs tab.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.Can you run these using Safe Mode with Networking.Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings&quo... Read more

1 more replies