Computer Support Forum

IE 11 and Edge white screen

Question: IE 11 and Edge white screen

I am trying to get a computer image ready for deployment but im not having any luck. IE and Edge work on the default Administrator profile but any profile created after this they do not work. They just show a white screen and when you click around it says
the webpage is not responding. I am guessing maybe something to do with the default profile? I tried Uninstalling IE, starting with no addons, and restoring factory settings with no luck. I am running windows 10 x64 creators update 1703. Any help would be

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Preferred Solution: IE 11 and Edge white screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi Guys, I have a T61 recently two fog/white marks appeared at the bottom right side of my screen near the edge. Today it has become one fog/white line. I can still see through it but it is whiter than other parts of my screen.  Any explanations and help? Thanks

Answer:LCD Screen Has white fog at edge

Is that right corner area slightly hotter than the other part of the screen????

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Hi,Recently my netbook's screen have this sort-of white line at the edge of the screen. It doesn't damper my work while using it, but I wonder if it is a sign that it might not work soon.Below is the image:[IMG][/IMG]

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Running Win 10 Home, Edge is opening up with a blank screen and closes down after a few seconds, have tried sys restore to a point where it was working but no joy any pointers appreciated Cheers

Answer:MS Edge - Blank/White Screen

See here.

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I am not really an IT professional, but everyone in the office brings their problems to me since there isn't anyone else. This one I'm stumped and even search engines have failed me.

There is a laptop with a white line across the left side of the screen, about a centimeter thick with a thin green border. It appears to be "above" the desktop and task bar, because things like the mouse or icons disappear under it but still function normally. The problem has apparently been around for months (possibly over half a year) and there aren't any restore points prior to it.

The computer is a Compaq 610, running Windows XP Home SP2. Other than the white line it seems to be fully functional, but I really don't know what it is. Here are some of the things I've noticed:
- It's not a program or at least doesn't appear in Task Manager as a process.
- It doesn't change when the resolution changes.
- The computer doesn't seem to have any problems with viruses.
- The line is there starting at the POST screen and stays constantly (including Safe Mode) except when the screen briefly goes blank prior to starting up Windows.

It would seem like potentially a graphical problem but I really have no idea what to check or what would cause this. The user of this computer remembers no details and probably won't be helpful in getting any information. They have also taken the computer back, so I hope I haven't neglecting anything important to check.

Answer:White line along edge of screen

Connect an external monitor - does the line appear?

If NO, then you have an internal cable or screen issue.

If YES, then you have a graphics chip/card issue.

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Hello I have lenovo thinkpad edge 0301 and it was working  so fine untill it fell down one daynow the screen when pushing power button is blinking three oe four times and then only white colour and nothing elsebut when pushing the screen from down right side it works when I lift my hand the screen freezes and not responding and also white dots fill the freezing screen push again and keep pushing screen it works !what to do please I really need it for important work 

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Here we've got a Thinkpad Edge E531. Sometimes something happens (idk what) and the screeen shows white noise (as shown in the picture) instead of what it has to show. If I suspend the laptop and then resume back, most of the time it'll be ok (some cases were reported that it didn't work too, I think so, my sister said) and it happens regardless of the OS type. Tried Arch Linux, Ubuntu and Windows 7. happens on all of them. of course I found another solution to solve the problem on linux, but I'm not sure, maybe by changing the tty by pressing Ctrl+Alt+F2.  It doesn't happen frequently, but occasionally. I mean it may not happen during 2 weeks but suddenly 6 times in 24h.  Picture: newer one: Any idea what the problem is?

Answer:Thinkpad Edge E531 white noise on screen

I'm wondered no body has not ever seen such a problem?

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My Lenovo Thinkpad E540 (Model: 20C6008QUS) shipped yesterday and during configuring it for the first time , I found a strange problem (and it was during the first few hours after unboxing). I started experiencing a weird white (or gray) rectangular box on the top-left corner of the desktop and I have no idea where it was originated from (snapshot attached).
The box doesn't show up at the startup but whenever I logon to the windows after sleep or hibernation this box pops up. This box is just blocking all the icons below it and it is very much annoying.
Can anyone please help me out by providing any kind of solution with it ?
Thanks in advance.
Link to image
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:White rectangular box in desktop screen of Thinkpad Edge E540

Am I the only one who is facing this problem? That's weird :-s

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I just got a problem with my laptop. It seems like there is a loose connection between my screen and the light emitting diodes: Only got white stripes, a mirrored screen, a white screen or a flickering screen right now so i can't even move my mouse cause i don't see anything.
Some pictures: [1|] [2|] [3|] [4|] [5|]
Thanks in advance.

Answer:Satellite C660 - White stripes, mirrored screen, white screen

This hardware related issue should be checked and repaired by authorized service provider. Notebook must be disassembled and checked.

Is your notebook still under warranty?

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My Edge 2-15 Lenovo Laptop just didn't want to boot up. We were able to eventually get to the start screen and opened the task manager, it seems windows defender component is taking up a lot of memory. Tried to do a safe restart but didn't work. Help!
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Edge 2-15 - Can't boot, stuck on either black screen or if lucky, login screen Lenovo Edge 2-15

Me again! At this point (after 2 lost days of work!) We don't have anything special saved on there, it's all in the cloud (scary), so a reset would be awesome. My partner tried the a USB boot (since the battery is integrated and we can't remove and there are no cd/dvd drives, we made a usb flash drive). No success. Also: It's been 'upgraded' to windows 10.  

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White spots on Lumia 640xl Dual Sim screen, I have noticed two small spots as of now, I visited the service centre here in India no replacement screen available before a month, I was wondering what should I do should I ignore this issue . I'm worried it might guess worse if I continue to use like this only, someone with a similar issue please help me out on what I should do.
Ive read a similar about a similar issue with Lumia 1520, Can someone please tell me what causes this.
I really take good care of my phone. This is my first Lumia and am very disappointed with this issue.

Answer:White spots on Lumia 640xl Dual Sim screen,only visible when on a white/light background

Originally Posted by WPCentral Question I visited the service centre here in India no replacement screen available before a month in a month replace screen, problem solved
if Microsoft make 1.000.000 Lumia 640, it is normal that some device have defect, that's why Microsoft give you warranty

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Hey folks, thought id cracked this - getting thereclick herewhen i upload a gif. with a trans background im lefy with a ' white dusty edge ', short of cutting it out then doing it all again in front of a black layer, im stuck.....pls help using photoshop7.....thanks folks

Answer:white edge on gif. tranparency

I don't use Photoshop 7 so I can't be too specific and I don't know what method you are using to create your oval. I think that it may be because the pixels at the edge of your photo are merged gradually to the background colour so that when you set the background to be transparent these pixels are not quite the same colour so are missed. You could try creating a new canvas of a suitable size with a transparent background then use your oval selector on the photo and cut and paste it into the new canvas.

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Hello everybody. I own a Zbook, and today a small white dot appeard on my screen. Is brighten then his surroundings and it can be perfectly be seen on the white background. Is quite annoying. Anyone knows a cure for this? my notebook is under warranty, but i still i will prefer if i can fix it somehow whitout changing the display. Thank you

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Hello, I'm having a really annoying problem, when i boot up my laptop, I see a couple of white spots on my screen and a white line from 2cm and a couple mm in width. I also see this when I'm working on a darker background. Is there a way to fix this problem? Or anyone with the same problem? greetings

Answer:Lenovo y50-70 4k screen white spots and a white line

Hello. I have the same problem. 4 white spots which clearly seen on the dark background. Have you fixed it already?

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My Hp pavilliin g7 series laptop running windows 7 home starts up with white screen and no beeps or sounds . Started freezing on Hp logo screen last week only sometimes. Id turn off and it would work on second try. About a year and a half ago I used laptop to preview windows 8. And after I reinstalled windows 7 it has been acting funny. Ie freezing and louder fan noise. I did recently update the bios and a pci device driver that never installed. But now it has white screen this morning. I shut off and powered up and still white.
I took off battery and pressed power for 10 sec plugged back in and still white. Still no noise.
Any ideas?

Answer:HP G7 17" screen starts up white and stays white

Try attaching an external monitor and notice what it displays...

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Computer covers whole screen with either white, or white with black, and blue stripes. Multiple times a day.?
This computer was bought in 2005, (HP Media Center PC). Within the second week this freezing(it freezes, and the screen has a white or white with black and blue stipes) occured( yes second week, my brother was uninformed and thought it was normal and didnt return it. It happened often enough as to save anything you were working on every ten to twenty minutes on a bad day. It settled and slowly became less of a problem, then stoped. One day he got a virus and had to restore the computer, the freezing started up again. same as last time, it settled then stoped, a month later, i recieved this computer as a hand me down, as my brother went to college and got a MAC. That was in mid summer of 2008, a week and a half ago, i got a huge virus, i restored my computer, and the freezing started up again, after not doing it once for over a year. It has gotten as bad as freezing every 30 minutes some nights. And earlier today it froze, i turned off and on my computer, went down stairs, and when i came back it was frozen again. I had not even used and program. Please help if you have any idea whats wrong!
Things to keep in mind...
-It only happened after the computer was restored, or bought(ish)
-Its not a normal freeze where you see the programs on the screen still, the screen goes completely white, or white with black and blue stripes.
-4 years old


Answer:Screen Freezes and turns white or white with stripes

Then maybe it isn't freezing at all. Maybe there's a problem with your monitor, vga cable, or video card.

Try a different monitor/cable and see if that changes anything. If it doesn't, then try reseating the video card--if any--and if that doesn't work I suggest getting a cheap one from someone's old pc at least to test with.

Installing a new video card can be complicated, but google search for a guide or follow the setup instructions for the video card to the letter and you'll have no problems.

Let us know what's going on, we love to help here... it's like an addiction, but we can stop anytime... really we can.

Welcome to TSF. I know I come off a bit strange, but most of the people here are friendly... and nowhere near as messed up.

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I have the same problem. When turning on the laptop screen goes to white, I can hear windows starting but cannot see anything. I connected it to an external monitor, which will only display once windows has loaded. I then took the whole laptop apart and discovered the LCD cable was frayed due to a faulty laptop hinge. I replaced the cable and it was the same, just white. The problem I think is with the motherboard and the intergrated video card. Upon taking the whole thing apart I noticed that where the video card plugs in is right where the heat sink is and the cooling fan which gets exceptional hot. I figure it has fried the board to the extend the monitor will not work where it is plugged in, but the external monitor will work but only when windows boots. So sad to say because of the the heat this laptop puts off and if you have it sitting on your lap or bed or anywhere else that it cannot cool properly it has over heated and you will have to get a new motherboard.

Moderator note: Moved from this thread -

Answer:Laptop screen starts up white and stays white

"I connected it to an external monitor, which will only display once windows has loaded"... This is normal behavior because the video signal to the external monitor is not sent until Windows loads. If you can see normal video, the motherboard video chip is good

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Hi. And thanks for reading this post.
Description: Windows 7 Starter (netbook) loads , desktop is visible for about 30 seconds, then is taken over by a white screen with a submit box on the right bottom portion of the screen. Other than a one-line warning that says "You have 30 seconds to connect to the internet," there are no other messages or directions. I suspect it is some type of flawed ransomware, with an intelligent, very well-hidden code.
From a USB, using command prompt, I've tried several dozen malware scanners including HitmanPro and MalwareBytes without success.
The computer was infected on 11/18/15 and the virus seems to have deleted any previous restore point(s).
The white screen virus locks up Safe Mode and Safe Mode with Networking. The white screen also launches when trying to use explorer.exe or opening up notepad to save a file to the desktop. Tried to use a new user account to bypass the virus, but the white screen locks up the new user account in the same way.
Safe Mode with Command Prompt works.
I am thankful to be here for some professional help and look forward to the learning experience.
I followed Bleeping Computer's directions and uploaded the relevant logs from a recently run Farbar scan.
Thank you in advance for any assistance you can provide.

Answer:White Screen Virus - How to Disable White Pop-Up Screen?

Greetings RecycleZone and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter pro... Read more

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My laptop screen's left edge is turning to white, before few month it was a littel but now it is spreading little by little..Model of my laptop is HP ENVY 15-j126TX. Is there any solution for that? And if i have to replace a screen can i replace display with touch facility? (sorry for the Quality of my pictures if it captured with flash can's capture the screen problem..)

Answer:Display Edge is turning to white

Hi there @slmg_Lahiru,  Welcome to the HP Support Community! I have a few questions for you about the white line(s) displaying on your HP ENVY 15-j126tx Notebook PC. These questions are also troubleshooting steps for you to try. Please make sure to try out the steps in the questions below. That way, if you have to re-post you have the answers to these questions also.  If you connect your Notebook to an external monitor, does the line show up on the external monitor screen?Have you tried doing updates using the HP Support Assistant? When did you do your last Windows Updates?Have you tried to Reset the BIOS?Have you tried to Test for Hardware Failures to see if it reports any display issues? Have you tried to Uninstall the Graphics Drivers? If not, here are steps for you to follow to perform the uninstall:Device ManagerClick Display Adaptors Click the + to expand that categoryRight-click on all Graphics Driver(s)Select UninstallRestart the Notebook twice. If you are still having issues and none of the suggestions above helped to get rid of the line at this point, here is another option for you to try:In the Device Manager:Click Display AdaptorsRight-click on Graphics FamilySelect Update Driver SoftwareChoose the option to Search Automatically for Updated Driver Software.The Notebook should find and automatically install the updated driver. After the installation is comp... Read more

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Not sure if this is just me, but after a recent (the last couple of weeks), I noticed that when I look at the URL bar in Edge, a portion is listed in white color lettering & the remaining is in grey colored lettering. For example, "" is in white colored lettering & anything after that including the "/" is in grey colored lettering

Has anybody else seen this & is there a way to switch this back to the way it was?


Answer:MS Edge. URL partically in white lettering

mayorville said:

Not sure if this is just me, but after a recent (the last couple of weeks), I noticed that when I look at the URL bar in Edge, a portion is listed in white color lettering & the remaining is in grey colored lettering. For example, "" is in white colored lettering & anything after that including the "/" is in grey colored lettering

Has anybody else seen this & is there a way to switch this back to the way it was?


The white is merely the shortened URL, the protocol is hidden unless you click in the address field, the rest is the path, parameters etc.
I don't know why it's like that.

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Not sure if this is just me, but after a recent (the last couple of weeks), I noticed that when I look at the URL bar in Edge, a portion is listed in white color lettering & the remaining is in grey colored lettering. For example, "" is in white colored lettering & anything after that including the "/" is in grey colored lettering

Has anybody else seen this & is there a way to switch this back to the way it was?


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I use Microsoft Photodraw.

I crop my pictures. Lately the pics have a 'white edge' around them so when I put them in a colored cell, the unattractive white edge shows up.

Cropping doesn't help. The 'view all in background" doesn't help.
I even tried putting a border but the white edge stays on the outermost edge.
Previously my photos didn't have this problem.

Any advice how to get rid of that white edge? Thanks in advance.

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How I can get a jpg. from digicam on normal photopaper with a white edge?

Answer:digicam jpg. as a normal photo with white edge

bring it into a photo editor like photoshop or paint shop and place it on a canvas that is slightly larger then the pic.

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Hi - I am experiencing a few difficulties with the display of my ThinkPad Edge 11 (ID: 03282NB). One of them is that sometimes (I don't know what triggers that) the display becomes progressively very "white" (I don't know how to describe that better), and then returns to normal after maybe 10 seconds. The occurrence seems random to me, and it is very annoying since the screen becomes unreadable (extremely bright / white). I don't know if this is related to power management or something else. I have upgraded to the latest drivers / software through Lenovo and Microsoft. Thank you very much in advance for your help. - Julien  

Answer:ThinkPad Edge 11 Display Becoming Very "White" For A Few Seconds

Yes it happens to my X201 and my T510 too. It is totally random. The screen becomes darker and all fonts/windows/pictures becomes very weird. It will return to normal after 10-20 seconds. Very annoying.

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I have a maxtech(i know) 19' lcd that has a white ghostlike area around the edge of the screen that goes away after it is on for about 30m-1hr. The monitor is over 3 yrs old. Anyone know why it does this? Is it going bad?

Answer:White 'faded area' around edge of lcd monitor

Offhand? Given the age; I would first think that the fluorescent tube light used to backlight the screen is beginning to go bad. It starts off a little to dim with the edges worst, just like a fluorescent tube in a ceiling light. Once warmed up it reaches full brightness .
This is fixable, the bulbs are designed to be replaced .

But if it is something more complex like the internal electronics the monitor may be on the way to the junk pile.

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We have several computers here that are all of a sudden having problems watching radar (weather channel - we're a landscape company)or any video or pictures that change. The screens either get white squares that keep coming up across the area or the area is completely white....several operating systems from XP to 7.

Answer:white squares or completely white screen

Are they all updated with the latest video card drivers, directx, and flash?

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HELP !!!  My Edge 13 laptop background color has changed from white to light blue....also it barely booted the last time...when I moved the computer a bit then it started...Would appreciate some responses....

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Hello,After update my Lenovo Thinkpad Edge E520 to windows 10, I have my webcam in black & white and flipped.I have installed the official driver but same problem. Cordialy,Iaina Randrianarivony 

Manager Mada Society Network

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The default background color on my laptop screen(Edge 13 ThinkPad) has gone from the default white to a light blue-also shows up on pointer and borders of pages...
Also I am having trouble booting takes 3 to 5 times manually to get it to book; and it won't boot up from a Restart command...
Help !

Answer:Background on laptop Edge 13 has turned from white to light blue

Work through these same steps for Troubleshooting Windows 7 Failure to Start
to disinfect and then check System Files, before confirming the Partition Marked Active is System Reserved (preferred if u have it) or C to run Startup Repair - Run up to 3 Separate Times

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8097 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1984 Mb
Hard Drives: C: Total - 462956 MB, Free - 251747 MB;
Motherboard: Dell Inc., 0T3YTY
Antivirus: Symantec Endpoint Protection, Updated and Enabled

The blue and white window edge shown in the attached partial desktop screenshot appears on the upper right hand edge of the desktop some time after I turn on the computer. It appears when I am connected to the internet and when I am not connected (via an ethernet cable -- I'm not using wireless). Clicking on it or attempting to drag it has no effect. I do not notice any odd behavior while using my computer but I don't know what might be going on in the background.

I have performed a Symantec Endpoint Protection full scan and a Windows Defender full scan, and I have downloaded the latest Windows security updates. One file was removed by the Symantec scan, but otherwise no threats or problems were found.

Thanks very much for your help!

Answer:Edge of Blue and White Window appears on upper right of desktop

Move the Taskbar to the bottom, then attempt to drag that window from its top.

To move the taskbar to its default position along the bottom edge of the screen:
Click a blank portion of the taskbar.
Hold down the primary mouse button, and then drag the mouse pointer to the bottom.


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I got my ThinkPad a few days ago and I've finally gotten the camera to work. After I had finally fixed the camera by installing the proper drivers though, it came up with a new problem: the camera does not display color, nor does it let me enable anything to display colors. The "ColorEnable" option is grayed out when I access its settings through the ThinkVantage Communications Utility. I've tried modifing every single option to no avail. No matter what application uses the webcam, it's always in grayscale. Even if just the laptop itself is the only one using it, it's still in grayscale. It leads me to believe that it's a problem with the camera itself and not any one application. I have not been able to find any solution at all no matter how hard I try to look. Any help would be appreciated. All my camera drivers are up to date as of today. Windows 7 Pro, 64-bitLenovo ThinkPad Edge e540

Answer:ThinkPad Edge e540 integrated camera only in grayscale/black and white

I have the same problem. I have returned the laptop 2 times to the technical service, but according to them, there is no failure in the hardware... The first time they answered that the problem comes from the drivers or updates, but I had everything updated.I have realized that the camera is in color when the illumination of the room is high enough, but in blank and white the rest of the time.In my case I have Windows 8 installed.I am starting to be fed up with that issue because, if there is no problem with the hardware and the camera is working properly that way, it must be indicated in the specifications of the product that we buy a black and white camera as in the 70s.

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I got a 2nd hand laptop the other day and when im on web pages that have a white background the white looks a little like cream not white as it should do.

i have changed the brightness but still the same and the screen has been cleaned so what could be the problem and what can i do about it?

the laptop runs on Vista.

Answer:White is not White on my laptop screen

Follow this tutorial specifically,intensity
Color Scheme

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I have an E530 and have been through Hell and High Water trying to install a Dual Band WiMax Card, compatible with the infamous "White List" The FRU is 60Y3195. I know the Cards are compliant, because I originally ordered two, and installed one in my sister's Laptop which is identical to mine. I also tried both cards in her machine and both were recognized instantly. I have taken it to a service provider who checked the BIOS, and found nothing which would prevent the card's recognition. He suggested that it might possibly be the this a possibility?

Answer:Failure of my Edge 530 to recognize an approved Dual Band Wireless Card from Lenovo's White List

Hi, fruhlpmd
I think this is a possibility, especially since both cards were recognized in your sister's identical laptop. It sounds like your motherboard (onto which the whitelist is written) is kicking back the cards because it either thinks they conflict with the whitelist, or simply does not recognize them. Either way, I would make sure that the settings between the laptops, as well as updates, are the same between the machines. If the issue still occurs, I would contact Lenovo Support at 1-800-426-7378 and discuss your options there.

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hi,I have an edge 15 first gen (with i7 4510u) and my digitizer broke. I bought a new one and only then found out the hard way I can't seperate the digitizer and the LCD - and broke both.Thinking about how worn my machine is (touchpad is flimsy and the metel is bent everywhere), I was thinking of buying the cheapest new i3 (I think it's edge 2, model is 80k9) off ebay, then swapping my old mainboard in place of the new i3 mainboard. Then I may get an almost new laptop.Do you think it will work, will the older mainboard fit in the newer machine?Thanks. 

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Hi, Let me start by saying I've tried unplugging the AC adapter and the battery, and holding down the power button for a full 60 seconds (just for good measure).The laptop will run on AC power with or without the battery inserted.  When the battery is inserted -- whether the laptop is on or off -- the battery LED blinks orange, then white 3 times, then goes off.Windows shows the battery as "42%, not charging."  It also registers when the battery is removed and plugged back in while running. Is this a hardware issue that needs repair, or will replacing the battery itself fix my issue? Thanks in advance.

Answer:Y550P - Won't Run on Battery, Batt LED Blinks Orange-White-White-White & Shuts Off

Hi jbd5010
Welcome in Lenovo forums
I would like to inform you that for such kind of issues you will need to reset the battery gauge that may assist on sorting this issue out
Please walk on the below steps to perform the reset
1 ) Open Lenovo energy management and press on battery setting (highlighted below on green)
link to image
2 ) Press on Start
3) Read the displayed instruction carefully and then press continue
4 ) all the above steps should be done while the unit connected with the battery and the power cable
5) leave the unit for 8 hours without using it at all
6) after finishing the 8 hours shut down the unit for one hour and open it again , then test the battery status
If the issue still exist please let me know

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi, all of a sudden and for no reason, various icons have stopped loading for both the programs and files used by these programs: 

Microsoft Edge
Various Windows Programs

The programs still work fine but I would like to have the icons back.
This seems to be a problem that many people are having but I can find no definite solution. 

Any ideas?

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I can't tell exactly when this started as I have upgraded the NVIDIA drivers as well as the Dell bios and switched from running the onboard Intel HD 630 to GTX 750ti , but now on a cold boot, with the fast startup off, the screen flashes white for a sec after the Dell logo. It could possibly be white noise but I can't focus on it fast enough. It doesn't happen on restarts. I'm connected via hdmi out to a LG TV.
Dell XPS 8910 using the NVidia GTX 750ti and an HDMI TV as monitor Bios version is 1.1.0 ,1.1.0 Original version was 1.0.9, 1.0.9, can I revert back to 1.0.9 ?

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1: When the screen shows a dark picture, then when I immediately switch back to a mostly white picture, it's far duller, and gradually (over the course of about 10 seconds), the white screen lightens more and more. I presume this is a battery saving feature. Can I disable it somehow? 2: Fan issues. Although the fan is quiet, I'd rather it be quieter still (or even silent). From previous experience, I know Lenovo tends to (heavily) err on the side of caution, but I'd rather be able to control the fan speeds more directly. Can I somehow half the fan speed or by some other arbitray amount? I'll keep an eye on temperatures, and I know all the risks.

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Hello, I have a Lenovo T440s. I was just using it last night and everything was okay, but today when I turn it on I get a white screen with gray bars on the sides. I have tried removing the battery and rebooting it several times. Does anyone have any tips or suggestions to get rid of this white and gray screen to a proper display again? This is a work computer, so I want to do everything I can to make sure it's okay for when I go back to work after vacation. Thank you! 

Answer:Gray/White Screen Lenovo T440s at Boot Screen

Totally white screen usually means unplugged cable, but white with gray sounds like a broken panel or sick motherboard

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The screen of U400 has a pea-sized white spot. I beliebe it's a dead pixel.  The screen may need repairs. I either have 4 days of limited 1-year waranty left or it just ran out.  Can someone please let me know how much screen replacement would cost?  Thanks! 


Go to Solution.

Answer:The screen of U400 has a pea-sized white spot. Screen may need repairs.

Hi Ernest,
I suggest you quickly contact Lenovo Lenovo Tech Support to get the screen replaced under warranty...
IdeaPad U400 LCD screen replacement tutorial...
U400 Service Training video...
good Luck... Zehn

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I have never seen a screen like this in the 20 years I've had my own computer.

I had Windows 8 on a secondary drive as a dual boot with Windows 7 temporarily as I migrated to Windows 8. I somehow messed up either the boot loader or somehow corrupted the Win8 install for which I'll skip the details for now. But it was just as I was starting to decommission my Win7 install (I removed one drive from the 2-drive mirror running Win7 but figuring the single disk left would still run in a 'degraded' status. It ended up messing something up.).

I've been running bootrec /fixmbr, fixboot, scanos, and rebuildBCD from my Win8 USB stick and it says it completed but no luck on booting. I get either 0xc0000001 or 0xc000021a errors. Auto repair can't fix it.

I tried running this command, "bcdboot c:\windows /s c:", and got the screen shown in the attachment. White vertical lines on an orange background.

The only drives connected is the Win8 SSD sata drive and a DVD drive on IDE. I disconnected the DVD drive and the Win8 flash screen would appear with the circular dots but would freeze right there.

I don't have logs or screenshots to show but the single partition on the SSD is marked as active via diskpart (no system reserve partition), bcdedit shows c:\windows as the default location of the OS, diskpart shows the partition as c:, but the DVD drive is disk0, and the SSD is disk 1. Would that be a problem?

It is like it can't find the winload.exe file but I verified it exists... Read more

Answer:'White Vertical Lines on Orange Screen' Screen of Death

Have you tried putting the removed drive back in?

It looks like a video card problem (hardware) to me - but it shouldn't be that because you're able to use the USB Startup Repair functions (am I right in this assumption?). That means (to me) that it's likely to be a video driver problem (?).

Can you attempt to boot into Safe Mode? If so, what happens?
Does the screen problem show up after POST is completed? If so, at what point does it show up?

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I'm not sure if this is one virus or if my computer has somehow picked up several, but it is pretty much completely screwed. I can't access ANYTHING properly so i am posting this message from another computer.

This is what happens when I turn my computer on:

1. blank blue screen with program error message: "explorer.exe has generated errors and will be closed by windows....".
2. if i click "ok" the message goes away and i am left with a blank blue screen and i have to reboot the computer
3. if i don't click ok windows starts to load up an looks normal at first but then another error message pops up (the same one) and the screen turns black and says some junk like "Warning! You're in danger!" and then some junk about spyware.
4. then a few seconds later another error message pops up and the screen turns white and says "Active Desktop Recovery. Microsoft Windows has experienced and unexpected error..." It gives me an option to "click here to restore" but nothing happens when i do click it.
5. and then another error message pops up and the screen goes black again, then another message and it goes white and so on.

I can't really open any programs properly because another error message will pop up and shut down the start menu before i get a chance to open anything.

I managed to run ad-aware and it found some problems that i cleaned up. then spybot found nothing. then i rebooted and was having the same ... Read more

Answer:explorer.exe error black screen, white screen, about:blank

Yes, you've got a few malware entries in there (a CoolWebSearch hijack, and a couple of trojans), though it's not going to be easy to remedy without seeing the complete HJT log. Can you possibly copy the log to floppy and then post it from the other computer?

What's the Windows OS?
eg. Is it Windows 2000 sp4? Or is it WinXP Pro sp2?

What version of HijackThis is it? v1.99.1 is the latest version.
Is HijackThis.exe running from a permanent folder, and not from within a zip file in a Temp folder?
This is important. Make sure HijackThis.exe is installed in eg.
C:\Program Files\HijackThis
Re: your questions at the end of your post:
Don't worry about WINNT / winnt and System32 / system32
They are both exactly the same (whether smallcase or uppercase or a mixture).
svchost.exe is legitimate and is an integral part of Windows NT/2k/XP (Services Host).
It is normal to have multiple instances of it running.

Anyway, try this for now...
If possible, please download the following apps and transfer them to the infected pc.
CWShredder (free standalone version)
AboutBuster (tutorial)

You will need to unzip to a folder on the good pc,
then open AboutBuster.exe
click the Update button
dow... Read more

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Hi Guys,

Long time, thankfully, but here I am again. Last week, I went through several of the steps in the procedure, but stopped at the point where you ask, "Are you still having problems?" I was giving it a couple of days to see, and yes, I am. I have also read through posts, but since instructions are for each specific user/situation, I am posting a new thread as instructed.

My first question is, do you want the logs that were created before, last week, or should I start fresh today now that I have a thread?

Thanks. Karen

Answer:Random white screen crashes, must reboot; sometimes blue screen

Hi, fresh logs from running procedures now would be great.

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Hi picked up a Laptop at a car boot sale (Fujitsu Amilo Li 2735) sold as not working only paid a couple of pounds for it, have switched it on and the screen is white with a bar down one side, just wondering if anyone could shed some light on the problem, could it be just the inverter or maybe the screen itself. If its just the inverter might be worth a repair.
Thanks in advance.
It has 2gig ram
160gig H/D

Answer:Fujitsu Amilo Li 2735 screen is white, is it inverter or screen

If the laptop screen is white that means the backlight is working so it would not be an inverter fault
Try it out on an external monitor that will tell you if the rest of the machine is working
If it is then perhaps a troll around on e-bay will locate a working top half to transplant if the cost is right
Cheers HC

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The specs of my laptop are: Asus G73J, ATI Mobility Radeon HD 5870, Intel I7, Windows 7 64-bit.

About a month ago I updated my graphics driver. Then, when starting my laptop the screen was white and there was no display. However, if I press the power button and make the laptop go to sleep, and then wake it up, the display starts immediately.
I tried reverting the driver, but I had a problem with flash player which I could not resolve (Even after contacting ATI), and so I decide the white screen problem was less of an issue and updated the drivers again.
This time, the problem is the same as described above. I've also noticed that if I connect my laptop via a hdmi to a TV, the display starts immediately. It's as if the graphics unit is working fine, and so is the screen, but upon startup the graphics doesnt say to the screen 'hey, it's time to start now'! Instead, this message must be sent by either sleeping-waking up the laptop or connecting a hdmi cable.
Does anyone have any ideas? Perhps it's boot-drivers or something I can change in the BIOS menu?

Answer:Screen white on start up. Graphics and screen work fine.

you may want to roll back on the previous driver for your graphic card you had.

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Upon turning on the computer, the white error screen appears, then goes to the all balck screen with white writing:  HP PC Hardware Diagnostics UEFIVersion - BIOS For more inforomationi, please visit: Memory TestHard Drive CheckLanguageExit After test completed:  Passed, system returned to same screen.Help please Liz 

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I have a white screen upon startup. I was able to use my laptop when plugging the VGA cable in the back to an external monitor but that only works with a few tries.
I notice if i put my laptop on sleep for less than 2 hours the external monitor works.
Any time longer and I have to start the process of removing and inserting the plug and playing with my external monitor so it can detect a signal, it usually takes a few tries and a few minutes.
The white screen is always on my laptop throughout the process and even when the external monitor works.
Just determining if i should replace me screen or ribbon video cable or check my connection to my vga cable or could it be my motherboard.

any help or direction is appreciated.
Thank you!

Answer:Dell Inspiron 15R N5110 screen problem - white screen & external monitor works if I jiggle the plug

We need to isolate if the issue is with the LCD or the video card. So, turn off the system - press and hold the "d" + power key to turn it back on - this should initiate the LCD built in self test. You should see a screen with solid changing colors and the system would beep. If you see this - the LCD is fine. If you do not see the colors changing - then repeat the step again - but this time - swivel the LCD back and forth and see if there is any display. If the display is intermittent then the LCD cable needs reseating/replacing.
Also, turn off the system and press and hold the "fn" key + power button to turn it back on - wait for a few minutes. If you do not see any display, the system should start beeping. Count the number of beeps per cycle. At any point if you see the screen with solid colors changing - the LCD is fine. The issue is with the video card/motherboard. If do not see the changing colors - then we would suspect the LCD.
Test the system with another VGA cable for the external monitor.
If the system is under warranty, then please send me the service tag of the system and your contact details through a private conversation. Or you could use twitter - @dellcares - we can DM through twitter and help you fix the issue.
Keep us updated.

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iPlayer/4oD plays perfectly well in the small screen version but when I click on the full screen icon the screen expands but is just a full white blank screen. Escape key resets to small screen. I have installed latest flash etc and checked drivers for screen. All appears ok.It was working so I'm not sure what has changed.

Answer:iplayer/4oS full screen displays white screen

To get some extra power back, try these & also try another browser.XP eye candy & performance.Unknown hard drive activity.Right click an empty part of your desktop > Properties > Display Properties > Desktop > Customize Desktop > Desktop Items. Down the bottom of that screen, uncheck > Run Desktop Cleanup Wizard every 60 days.Colour qualityClick > Settings, in Colour quality > Medium ( 16 bit )You can play around in here, I personally use these settings, but it depends on you own requirements, mine are very basic.PerformanceRight-click "My Computer", then "Properties". Choose the "Advanced" tab. Under "Performance" click "Settings". In Visual Effects, click on Custom & untick everything, except these 2 > Smooth edges of screen fonts & Use visual styles on windows and buttons ( Default has everything ticked, except > Smooth edges of screen fonts )Click Apply & then OK.AdvancedProcessor scheduling & Memory usage, select Programs for both.Virtual Memory > ChangeI use > System managed size

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When I tuned on my laptop ,even before the Asus brand name had appeared ,the screen had completely turned white ,with nothing but the mouse cursor appearing and I couldn't even move it with the touch pad ,but the laptop was stiill working ,cause when I just pressed enter and typed in my password as if everything was still there and I could see what I'm doing ,it did log me in and I saw the home screen with all the icons ,when I plugged in an external mouse ,the cursor started to move again ,but it only right clicked and left click didn't work and when skype opened it also was white ,one reboot later and everything was back to normal ,I just want to know why all this suddenly happened ,I ran bit defender's full system scan and there was nothing wrong with the system.

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Hi, I've been having this problem. When I start my computer, the whole screen is white for awhile, then it turns black. There is no windows startup logo or my computer brand logo. Then my screen starts flashing and the power button on my monitor blinks and the monitor makes TOK sounds every 2 seconds and then the screen flashes and starts doing that over and over until it decides to make the whole screen white and stay like that. Here's what it looks like: 
I tried manually restarting my computer by holding the power button and after a few tries, sometimes, if I'm lucky, it will let me login and then everything is fine.
Today, I went through this process and today I tried turning off the monitor when the screen was white. It restarted and black flashing but made the screen turn white faster. I just kept trying, turning the monitor off and on again because I didn't know what to do. Then I was so lucky, the login page for windows came up and I was able to login; now everything is normal. I can go online and everything without any problems until I shut down my computer and start it up again. Then it's back to square one.
Can anyone help me fix this problem? Should I buy a new monitor? I've had this one for a few years, but my desktop is new; It's one year old in 3 days. (April. 4)
Thanks in advance! 

Answer:Black flashing screen/ Total white screen


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Lately for some reason, when I view videos online, when I click on "full screen" all I get is a blank white screen. I'm using IE8 w/XP sp3. If I hit "escape", it will exit and go back to the smaller screen just as it normally would. It does this with any online video, Youtube, news videos, what have you, but does not do that when viewing videos offline. I tried the latest FF, it does not have that problem. Please do not tell me to just switch to FF, I want to fix this problem with IE.

Update: It also goes white when I try to go full screen while viewing slide shows in Photobucket.

Answer:White screen when viewing videos in full screen

My best guess is that the things you are trying to view require the latest versions of programs like adobe, java, flash player, or quick time. Make sure that you're updated with the latest software. I'm not exactly a tech guru, so go easy on me if what I just said is stoopid

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Hi I am running Windows 7 Professional with Office 2013. i am using .pst files, and have the standard current .pst, plus an archive, plus about 4 older archives I have used this concept for years - no issues. Recently, once or twice a day, the email I am reading goes white, the text disappears, and the only way to recover is to close Outlook and immediately restart it. And suggestions would be would be really appreciated. ps I consider myself reasonably skilled in IT - but this one has me stumped. I have turned off archiving to see if that would help. Many thanksHarvey

Answer:Outlook 2013 crash with white screen. The whole screen goes

I'm not too familiar with Outlook 2013 but Is it possible to make a new desktop shortcut to open it, then right click the shortcut and choose "Run as administrator"? If so, as an alternative you could also select "Properties > Shortcut tab > Advanced button" and set it there to run as admin.Always pop back and let us know the outcome - thanks

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Sir,       I have purchased a hp notebook(15-ac101TU) last month ,I suddenly found some white spots coming form behind form screen pixels. it is almost invisible on grey screen.but when i make white background it becomes bright and pretty visible.please help me. now i have three spots...(may be more,i discovered 3) and they are very annoying.

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I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

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Hi,I have no idea what to do.My laptop has Windows Vista Home Basic preinstalled on it when I brought it.  I do not have an installation disc.Anyway, I removed a virus, and the program suggested for me to restart the computer to fully remove the virus.  When I did this however,my laptop restarts as usual, but goes to a black screen, white arrow.. just before its suppose to go to the log in screen.  Its not frozen,it seems to be running, and left long enough it goes into screen saver.  I don't know what to do after this.  Can anyone help me please??!?!  Is there a chance I lost all my files and programs on my laptop? X(

Answer:Black screen, white arrow; won't load log in screen

I'm not a virus expert and you may have to post this in the virus section, but my question is - what virus ??  and how did you remove it ??

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Hi there, I hope everyone is well.

I have a strange issue that started happening recently. System restore doesn't help as it happens with multiple machines.

I have a lobby display running from TV via HDMI to EXTRON to Ethernet and back again to the computer in the server room. I have had this setup for a little over a year now working just fine. We recently got a new computer (We lease) for the lobby display and after setting it up, I only see a black screen with a white cursor. I have troubleshot this a little too much that I am now not sure if it's a windows update, video card update, or possible the EXTRON. However, when hooking up a laptop it works just fine as it should.

Please note that I can see post boot and the CTRL ALT DELETE screen just fine, but once logged in I just see cursor. If someone moves cursor I can see it from the lobby display. If I uninstall the video card driver I see everything perfectly fine but when running presentation it's not focused for obvious reasons, so I can't leave it like that.

I have used a Desktop with AMD and latest drivers as well as down graded drivers, issue still is present. I use an older nvidia card FX570, same deal with drivers, still the issue is present. I use a new computer with a new nvidia card, and it works. but unfortunately we do not have any of those available and that's a really expensive machine.

here is where it gets even more strange;
If I hook the computer up directly to the TV and not behind the extron devi... Read more

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Toshiba Satellite M300 about 18months old (using Windows 7). Display has had intermittent problems. Screen flashes on and off to a white screen. Now if lid is moved while working, the screen "whites out" completely and returns to normal when returned to "the sweet spot"!

Haven't tried another monitor yet. Driver is up to date. Assuming it is a 'bad connection' maybe. Use power off with close of lid have changed that tonight.

Any ideas? :)

Answer:Satellite M300 - Screen flashes on and off to a white screen

Hi KezRev,

Theoretically it could be a internal display issue or cable connection problem but you should test another monitor firstly. Just connect an external monitor to check the picture there.

If the external monitor works properly it?s either the internal LCD cable or display malfunction. Therefore contact a service provider and let the technicians check your notebook. They can fix this problem and order new spare parts. :)

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Hi guys I have a interrmittant Light blue screen or White Screen while loading battlfield play4free.

I recall having screen freezes (BF play4free) before I upgraded the Video card on this secondary PC. They continued after the new videocard was installed, but not as frequent.
More recently I suspected a virus infection after another person borrowed my PC. I posted in the malware removal forums and was told PC is clean so far. here is link
I was told to post in another section so I starting with hardware as it seems like a hardware issue due to the re-occurance even after re-installs.

Latest issues are light blue screen freeze after starting Battlefield play4free game(forced to reboot with button). Also lost internet connection at the same time as suspected malware infection.
I had a white screen freeze of whole monitor after leaving PC on all night(not using it but BF play4free was running.
I got a mostly black screen with various artifacts while trying to load the BM "Call of Pripyat"
I think maybe the scanners used in the malware forum may have helped but I still have main symptoms re-occurring.

MOBO: GAEP45-UD3LR rev 1.0 with BIOS ver F11
CPU: Intel core2duo E8400 with Mugen2 Cooler
RAM: Mushkin DDR2 high performance memory and DDR2 800 memory that I use from time to time.
Hard Drive:WD 160 G SATA 2 drive... Read more

Answer:Light Blue screen/White Screen freezing

I am providing an update of events and other information on the PC, in hopes of finding a solution quicker.

I still see Searchnu is working in google chrome as my search provider even though I have removed all associated software. It may also be collecting information on me as well so I am aware of this. A reinstall may be required as this is my back up PC which should remain bug free. I should have backups as well but not this time (image backups you know). I was told my PC was free of malware by tim so I dunno. (Screen Shot number two)

Before I forget last night there was another freeze of the game BFPlay4Free, luckily I was in windowed mode and could go to task manager to kill the process(BFP4f.exe). I have a screenie of that time and effects of redraw failure(I think)I have been running games this morning and seems to be working with exception of one problem with a white screen upon starting the game(log out and relog in cures this). I have noticed the responsiveness is poor compared to before. This may be to general hardware that is installed at the moment. ie slower WD 160 SATA 1 drive maybe? I thought it was SATA 2 but I do not know for sure till I take it out and look(looking ASAP). Also this was intended as a back up PC and not a fast speed demon due to the use of DDR2 800 RAM most of the time(reminds me I need to look for one more stick of Corsair DDR2 800).
The Benchmark Call of Pripyat did run twic... Read more

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I didn't really know where to post this. I'm new to this forum and I got a problem with my very old and bad PC.

Specs: (don't laugh)
Motherboard: Leonite-GL8E / ASUS P5LP-LE / leonite 5.00
CPU: Intel Pentium D 915 2.8GHz
GRAPHIC CARD: Idk how to check this without turning the pc as it doesn't load the windows?

Whenever I turn my PC white stripes appear on the screen while booting and loading windows then they change to blue. I had Windows 7 Ultimete x64 and a blue screen appeared all the time while loading the system and said something about graphic card. I then done a format to Windows XP as it didn't even let me instal new any Windows 7 system and the XP worked fine but the stripe were still there although only while booting.

There's few pictures how it looks. Please help.

Answer:White stripes on the screen while booting then blue screen.

Either power supply can't deliver enough power for graphics card or graphics card is dying but this white stripes indicate that it's probably second one.

Well you can check graphics card model by looking at it-you may recognize it;or there is a sticker on the graphics card from which you could read it's model.

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I have an Acer laptop with Windows 7.
This morning I woke it up and everything looked fine, I could see the desktop, my browser etc. I share the machine so I leave him logged into his things on firefox and I log in with IE as much as I hate the browser. I opened IE and got my homepages but the internet was sluggy so I moved the laptop closer to our network. When I sat down I must have hit something (I believe now that I did not) on the keyboard as the computer suddenly shut itself down. I got it back up, got the login screen, typed in my password and got a whitish screen. I could see my cursor, even click on what I believe was the quicktask bar. I got the 'working' cursor as it opened whatever I asked it to. I just couldn't see anything but the cursor. I hit the power button and suddenly I saw the wallpaper and my desktop but only because it needed me to click on the 'close anyway' button cause there was a program preventing the shut down.

I tried a restart in safemode and got the same reaction. No change, accept it (without me near the machine) restarted, so I believe I didn't hit something the first time. If I Ctrl+alt+del, I get the screen that asks me what I want to do but the task manager never shows up when I select it. Do I have a virus? Or is something wrong with his new laptop (bought late 2011 early 2012, I don't remember)

Answer:Login screen fine, then white screen with cursor

Hi and welcome to TSF have you tried either running sfc /scannow or system restore to a point it was working System Restore - Microsoft Windows
Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

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I have a brand new HP Pavilion with a touch screen. Out of the box I noticed there was a white speck on the screen which I couldn't wipe off. When I turned the screen on the speck appears to be black. The speck returns to white when the screen is on, but displaying something dark. This seems to me to be strange behavior for a dead pixel, but I don't know anything about the new touch screens.  I found a 'dead pixel test' online, and against red and green backgrounds the speck appeared black, while the test would indicate that it should appear white were it so.  I think that the speck seems to be 'above' the rest of the screen slightly. Does anyone know what this is?

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This problem happens each time I am powering up from a complete shutdown.  I tried running the system check in the lenovo toolbox and it said everything ok.  I tried booting and holding down F1 to run some diagnostic test(this is a bit beyond me but i read to try it).  I start the test, but it will hang at '0% out of 100 completed'.  Can someone help me troubleshoot this problem.  Thanks in advance.

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Hey all, My wife's laptop, e420, has been having issues for the last 3-4 months. It started where she would shut the laptop and it would not go to sleep, the screen would just be black. You would have to hit the power button to wake up. A new issue is that we get the dreaded blue screen. The error shows that there is a problem power management when shutting the laptop. I have tried to debug the dump file with little help and I have updated all the drivers. I have a feeling the power management drivers became corrupt on an update but not sure. Any thoughts? I have updated the bios as well. Thanks!

Answer:Thinkpad Edge E420 Blue Screen/Black Screen Closing Laptop

I'd start by repairing or reinstalling the OS and go from there. Then you'll know wether is hardware or software related.

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I just got my 1st  lenovo tablet pc (x200t multi-touch w7 32bit). However, my first experience is not so smooth.I am having a screen flicker issue in secondary landscape mode (not the default landscape mode) whenever I move my mouse beyond the right edge of the screen. From the symptom,  it seems like Windows 7 didn't stop the mouse from moving out of the screen, and hence  Windows 7 tries to redraw everything from the top up to the cursor repeatitively (i.e. flickering)In other orientation, the mouse is actually stopped before moving out of the screen because I can still see the edge of the cursor when I move to far right. Does anyone know of a solution?  If not, I would like to know if anyone else experience this issue. You can reproduce this by1. rotation the screen orientation until buttons on the screen is at the top of the screen (i.e. the secondary landscape orientation)2. move your move beyond the right edge of the screen.3. screen starts to flicker I have updated all the drivers and software via Windows Update and Lenovo ThinkVantage. ThinkPad BIOS Update 3.11-1.04ThinkPad Power Manager 2.05Lenovo Fingerprint Software for Windows 7 32 bit thinkVantage Toolbox (32-bit) 6.0.5449.31Here is my configuration Intel Core 2 Duo SL9400 (1.86GHz, 6MB L2, 1066MHz)1Genuine Windows 7 Professional 321212.1" Enhanced Multitouch WXGA LED Panel with Wide viewing AngleIntel Graphics Media Accelerator 4500MHD2 GB PC3-8500 DDR3 SDRA... Read more

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Greetings to all,
I have this annoying screen problem that has finally taken its toll on me. While doing anything online (Google, Email, Surfing etc) my computer screen will freeze and then go a white translucent color.
It happens across the board on anything I may be working on.
If I am in Google, and I'm also checking email, or working on an Excel Sheet, all 3 things will freeze and go white.

I have attached my HijackThis Log, as well as the DDS and Attach txt.
Please let me know if there is any other info that is needed to help me solve this annoying problem.

The freeze usually lasts a minute sometimes 2...and as you can imagine, when you're working at a frantic pace, having to stop and start is really annoying.
I have run all my antivirus software (AdAware, AVG, CCleaner) but nothing fixes it.

Hope someone can offer some help.


Answer:Screen Freezes and I get a White Transparent Screen

I will try to post an image of the screen so you can get a visual of what I mean

Thanks in advance.

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I have a Dell Inspiron laptop that on Sunday while I was using it mysteriously shut off and then rebooted and when it came back on instead of getting a log in screen to log into windows it just has a black screen with a white cursor. The computer is running Windows Vista. I was on facebook at the time it did this and I also was using my iPhone as a hotspot via usb cable.   I am also having this same issue with my Dell all-in-one desktop computer which is also running Vista. It mysteriously did the same thing on Saturday. It was having other issues prior to the black screen that I was getting help with so when my laptop ended up having the exact same black screen with cursor instead of log in screen I was confused since it wasn't having the other issues the other computer was having prior to it happening to it.  I am getting help for that computer on TechSpot.  Could my iPhone have a virus or something that transferred to my desktop and then my laptop via the usb cable? Any ideas or suggestions would be greatly appreciated...Thanks!

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HI. I AM new to windows vista and after a system restore i have a small white blank screen that cant be minimized or closed It remains on my desktop at all times. I can however move it over and work around it but is very annoying. Does anyone know how to remove it? I noticed it after i uninstalled nortion360 on a new less than 1 week laptop.Thanks for your input.

Answer:Solved: White screen over desk top screen

Ok. I fixed this by downloading windows live onecare.went to performance plus clicked on view last tune up report, clicked on change my tune up settings. click on change start up settings. click off all nortons 360 and all symantec corporation icons and restarted computer and fixed all. yea!!!!

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I had a major cumulative system upgrade to my windows 10 home laptop 2 days ago. Since then when the laptop wakes from sleep (lift the laptop lid) I get a brief white screen before the lockscreen appears. This did not happen before the upgrade. Can the white screen be removed? What does it mean?

Answer:white screen before lock screen appears

Install latest version of the graphic card driver to see issue resolves.

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I'm looking into buying a new Thinkpad to replace my trustworthy but aging T42. When I look at the various Edge models, I see that there are different types of screens across the 13/14/15 inch models. The 13" Edge page refers to "Glare" HD screens;The 14" Edge page refers to Glossy HD screens; andThe 15" Edge page refers both to "Glare" HD and Anti-Glare HD screens.Is there a difference (other than size) for screens across the 13/14/15 inch model lines? By "Glare" does Lenovo mean "Glossy", or did they just forgot to add "Anti-" before "Glare" I saw the 14" Edge model at Best Buy. The laptop looked nice and functioned well, barring the exceptionally glossy screen. It reflected the store's lights a lot, so I'm doubting it's ability to be a good laptop outdoors. On the bright side, I could probably use it as a mirror in the morning... If the other Edge models have the same screen, I'll consider buying a T410... or another business-line laptop from another manufacturer.

Answer:Thinkpad Edge Screen Question - Glossy HD Screen vs.

what a match... I also have T42 and planning to buy T410 or edge series.. Your query is exaxtly as mine.Please let me know what you bought and why? 

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win im on youtube and outher sites and waching video if i try to go full screen it go's to a white screen still got sound but no pic i got windows xp pro and ie8 my widows media player works good in full screen and dvd's work just not on web sites

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Only user on this laptop. Having porn pop ups, I don't surf sites like that. Have had problems with screen flickering or going black, but if I log into my admin account where the pop up showed up, the screen does not flicker. The last few times I have booted my screen goes white, then loads.

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by HerStory at 7:40:51 on 2011-11-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2309 [GMT -6:00]
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\... Read more

Answer:Pop ups, flickering screen and white screen on log on

screen stops flickering if i plug in my power supply. For only a short time then screen dims.

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Dear Gurus, Hi. Well i am really sorry but facing too much issues since my recovery of the machine and updated all drivers so i dont get messed up. Unfortunately there has been issues as I updated all drivers just as I recovered all my system. I updated drivers for alll the updates that have been available like the nvidia driver, audio, bluetooth, access connection, update service etc. Now the issues what i have is the screen suddenly goes white as soon as i leave the laptop idle for few minutes and screen flickers with the IE8 from one corner and then other corner and the machine really gets hot when its put on charge. Now I am confused is that the driver affecting it or is that IE8 or is there a hardware issue I dont have clue. I need the help of these great gurus out there helping us to get our probelsm resolved. Thanks in advance. Moderator note: Type added to subject line for clarity. Message Edited by Agotthelf on 08-05-2009 11:50 PM

THINKPADT61 / 7662CTO / T7500 / 100GB 7200RPM / 2GB RAM / 14.1 WIDE SCREEN / NVIDIA 140MS / 4965AGN / BT / WINDOWS XP

Answer:T61: White screen / flickering screen

I think there could be a hardware issue, do you have warranty still??

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Hello there.

The other day my computer screen randomly went completely white/grey with a vista loading icon in the center, so I restarted.
Everything seemed fine for the restart until it got to actually being on my desktop, I tried this several times and I other got the blank screen straight away or briefly saw my background (Without icons or taskbar) then got the white screen.
If I Ctrl-Alt-Del, I can get onto the screen which allows you to log off, open task manager etc but If I choose task manager, I end up with the white screen again.
If I log off or turn off, I'm back on my desktop with icons and all for about two second before the action is completed.

I've tried running it in safemode, it boots up fine but as soon as I'm on the safemode desktop it logs me out then starts windows normally, taking my back to the white screen.

I know the screen works because It's hooked up to and xbox and other things just fine, and It does work for some parts of booting up. I've got no idea whats causing the problem.

Any help/comments would be appreciated- I don't want to do a factory reset as there's information on my computer I need. I'd be willing to rollback to an older save (If that's even possible) as long as my files arent at risk.

Thank you!

Answer:White Screen, can't do anything :(

If it boots fine in safemode then we may be able to fix it.

Please post your system specs.

Try a restore to an earlyer time.

Try booting using the lst known good configuration.

Try removing your gfx card drivers while in safe mode then rebooting causing the computer to reinstall.

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Question: White screen

After i log on my screen goes response just mouse moving on screen!!!

Answer:White screen

Can you boot up in safe mode?
If so,Uninstall the graphics driver from device manager and reboot
Could be a graphics card driver problem

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Question: White screen

Hi a friend was using my spare computer and told me that the computer has a white screen. Upon examination it appears that when the computer is rebooted I can see Windows Vista load, the desktop comes up and then the screen goes white. When I try the control atl delete the options for restart, task manager, etc come up. however if I select task manager the screen goes white again.
I used the farbar scanning tool. the results are belwo. Can someone please help me with a fix script to repair the maching. the OS is Vista 32 bit. Here are the details:
Mod Edit:  Removed FRST data, not allowed/used in this forum...doesn't appear to be malware situation - Hamluis.

Answer:White screen

Run CCleaner then malwarebytes. Eliminate obvious malware. See what the issues are then..
Personally I would also uninstall Norton Internet Security, AVG and all toolbars, then install Microsoft Security Essentials, do a full scan.
You may want to run the Norton removal tool as well to remove all traces, registry entries, etc
Reboot pc after this, then I bet it will also run a lot better at that point..

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Question: White Screen

I have a Samsung 204B monitor that failed yesterday with an all white screen. The monitor turns on and off OK, but is all white as soon as it turns on (I am sure it is the monitor as it does this when not connected to a PC).

I have viewed a few Youtube videos and websites suggesting bad caps or ribbon cables. I am curious if anybody here has actually repaired a monitor with the white screen problem?

Edit: I opened it up and found 3 capacitors that are bulging, so I will replace them first. Radio Shack was a complete waste of time, so I will have to buy them online.

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Question: White screen

hey im having an issue where my screen turns white as soon as it logs me into windows.
i can ctrl alt delete and try to open the task manager, but it immediatly goes back to the white screen.
same thing in safe mode.
if i click log out i see the desktop for a fraction of a second, but i cant stop the logout process....
i have the ability to connect the harddrive to my laptop using a sata to usb converter...
i was wondering what would be best to scan the drive with to remove this virus...
im currently trying malwarebytes and spybot....
are there files i should watch for to delete?

i see most the posts asking others to run this or that file while booted off the harddrive, but i cannot launch anything in the background using a run command.

Answer:White screen

so for those who have had the same problem, i fixed it by booting regularly into windows and messing with log in and log off untill i got it to stop part way through. Then i quickly got combofix running. once it did its thing and restarted everything ran well enough to scan the rest of the pc for infection.

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HI there my laptop screen is on a whiteout..not sure what happened to it, I think my grandson stepped on it, the computer itself still works. HELP. My laptop is only a few months old.

Answer:my screen is all white

If your laptop has a VGA port and you have a monitor around, you can try it to make sure it is the monitor that is bad, but if it is only a few months old, bring it back under warranty. IF they tell you the problem is that someone stepped on it, you may have to pay for the repair, otherwise you are not really sure anyway and they probably will repair it without questioning it.You have to be a little bit crazy to keep you from going insane.

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Question: Screen went white


Just a few moments ago my laptop LCD monitor went completely white. I had to reboot. A week ago I had to have a new Hard Drive installed on my Panasonic Toughbook CFW2. Since then the computer has went half black then all the way black. I rebooted and it came back fine. I am also having trouble with the battery and power cord. Every 15-20 minutes it shuts itself off. The bottom of my computer gets very hot. I then have to wait about 30 seconds to reboot. I have spent nearly $600.00 on parts and labor this past year. Is it time to call it quits and buy another laptop?


Gay Lynn

Answer:Screen went white

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Question: white screen

I have started getting random white screens. Screen completely whites out, whatever program is running continues to run. I've check cables and everything is in tight? I've check device drivers and nothing is showing an error. I'm at a loss.

Answer:white screen

Try to run another monitor on your system and/or run yours on another system. This will help you troubleshooting the problem. This is a desktop you're talking about?

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I have a HP Pavilion with a VS 17 flat screen monitor and for the past couple of months my screen has been suddenly going blank white or go white with blue pinstripes. When the white screen comes up I can't hear any sound or see anything that was on my screen that was on it beforehand. I have to manually turn my computer off and restart it and then after a few minutes or maybe a couple hours the screen will go white again. When I try turning the monitor off and on it doesnt help the problem either. For awhile I thought the problem might be in my operating system but after plugging in the monitor from my old computer and I didnt have any problems I realized it has to be my newer monitor. Does anyone have any idea what the problem could be? Any info would help...

Answer:Screen keeps going white

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Question: white screen

Hi, please can anyone help me with this its so annoying !.My pc has for some unknown reason started to only show a white screen when i try and log onto the windows update site no error message just white screen with done in the lefthand corner .Its also showing same fault when we try and get into the online banking and the system restore has gone white as well !!Windows live messenger will not connect either !!Ihave ran loads of debug tools and nothing so far has worked this is what i have ran so far.system mechanic pro 6 pc bug doctor eusing registry mechanic avg everything !!pc medik xoft spy,its really annoying please help !!thanks movwkd..

Answer:white screen

movwkd.Have you got Norton?If so disable temporarily.I have to.

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Question: white screen

my computer screen is white i got no start menu or taskbar or icons
in safe mode it's all black my moniter works on the other computer

Answer:white screen

how about in safe mode?

Do you get a Welcome screen or a loading screen?

Any details appreciated

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Question: White screen

Sorry guys but I wasn't sure where to post this, whenever I'm on the forums and I scroll the bottom of my screen gets white and if I scroll fast it pulls the white all the way up until the bottom half of my screen is white, and then the white part drops to the bottom and disappears. In other words, as I scroll it pulls the white up , when I stop it drops down. I know it's not my computer because I just reinstalled Windows, it happens on the other PCs I have and MajorGeeks is the only site it happens on. Anybody else seeing this ?

Answer:White screen

Hi Nick

Software forum seems fine for this so no worries, in any event we would move it to appropriate area for you.

What Windows version and service pack do you have?
Also did you install all the drivers again and do not take the ones Microsoft offer in the install of Windows as the be all and end all ones, so re-install chipset and graphics driver as I feel the graphics driver is the issue here, as it seems a refresh problem perhaps.

Look in Device Manager and check for yellow ! marks.

Ah now you mention other PCs so the above may be mute, but check on the newly installed PC.

Now if happening on other PCs do you use same browser on all, if so what? have you tried a different browser and updated media files as in Java and Flash etc?

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Question: White screen

Hello, I purchased 2 oem copies of w7 and installed them both on seperate pcs, one was an upgrade and the other was a clean install. After 2 days the clean install was giving me white screen every 5 minutes or so and now after about 5 days the upgrade is now doing the same thing. Does anyone know what the problem is? Thankyou

Answer:White screen

where did you purchase it?

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Question: white screen

i have an acer aspire 4315 and when i start up , the bottom half of my screen is white. it takes 5 to 10 minuets
before it finaly dissapears. any suggestions?

Answer:white screen

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Question: white screen

hi i have a acer travelmate 2423 with xp home and the screen has gone white i use a dell monitor to check to see if it is just the screen every thing whent find untill it reach the windows xp loading this is were the dell monitor goes off because of no signal i try the hot keys fn & f5 but still cant see any thing on the dell monitor . so i try it in safe mode and every thing works fine . so iam thinking that the laptop screen is bad and there is some thing that is stopping windows from working in normal mode . were can i find a replacment for this laptop . thanks for any help

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Question: White Screen!!!

I was playing the sims 3 and my computer froze and that happens once in awhile so I manually shut it off and then turned my computer back on. I got to the welcome screen and I typed in my password and it was loading, but taking a little longer than usually. When the desktop finally came up it was all white. I had one program pop up which is Fraps, I use it to screencap. Nothing else would show up. I did alt+ctr+delete thinking it would work but it wouldn't.
I can now load the task manager and run programs, but the screen is still white. I'm running my computer in safe mode and it works fine, but I still get the white screen in normal mode.

Please help!

Computer Specs if you need them
System Information
Time of this report: 11/29/2009, 14:56:12
Machine name: F-PC
Operating System: Windows Vista? Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: GT5694
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9100e Quad-Core Processor (4 CPUs), ~1.8GHz
Memory: 4094MB RAM
Page File: 752MB used, 7612MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

DxDiag Notes
Display Tab 1: No problems f... Read more

Answer:White Screen!!!

I just updated my video card and it didn't help. Same blank white screen.

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Question: white screen

several times every day the screen on my monitor starts to, I guess you would describe it as "to flutter", then goes white. not the whole screen, the toolbars and even the clock are still visible. I even tested the monitor on my xp computer and no problems at all. it's just the part of the screen, when it's hooked back up to the 8.1 pc, where i'm on line. could this be the software? or something else?

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I need help, my laptop runs up to log in then after I log in there is a quick view of the desktop ( about 0.5seconds) then the screen turns white and I can see nothing at all.
Carl,alt,del brings up the lock this pc etc, when I start task manager I get the white screen back.
Have tried using safe mode, different screen resolution from repair screen to no avail.

Has anybody any ideas please



Answer:White screen after log on

Can you get to system restore from safe mode?
System Restore - How to

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