Computer Support Forum

XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Question: XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

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Preferred Solution: XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

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Answer: XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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XPS 12-9Q23 on windows 10 not powering up and not charging battery. I have bout another ac adapter but that has not helped. Is this a motherboard problem? The person from dell support asked me to wriggle the pin at end ,but that did not resolve the problem. Is this a motherboard issue?.  ALso this laptop has had the problem of not shutting down completely where by it wakes itself up. Also at times the fan and keyboard back-light stays on  for a while after shut down.
Why is the quality of these laptops so bad?

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi all,

a couple of days ago I was working on my Dell XPS 12 using only battery and then suddenly it went black. No way to restart it. Arrived at home, plugged into the socket and it was all ok, but it is only working with socket connected.
I noticed that battery now is always at 79% and not moving at all. I thought that I need a new battery but the weird think is that USB 3.0 that I used for charging smartphone, is now working only when the computer is running: even if socket is connect, with computer off, is now not anymore charging.
I am in the doubt that the problem is not the battery but something more serious, obviously I do not want to buy a £85 new battery to test it.. Any help is appreciated. Thank you much.
Best regards,

Stefano

Answer:Battery not charging above 79% Dell XPS12 9Q23

Hi,
Thank you for writing to us!
Kindly try the following steps:
1- Run diagnostics on the system to check for hardware error(if any)
2- check AC adapter type in BIOS 
3- Update chipset and USB 3.0 drivers
4- Set the battery charging to standard
5- Battery health in BIOS 
Also check if you have know good adapter .
Kindly private message the service tag and email address.
Thanks
Robin

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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I recently had my Qosmio F55-Q502 repaired by Toshiba.
Two issues were addressed and one is fixed.

However, the second was attempted to be resolved unsuccessfully.

When I attempt to play multi-media games such as Call of Duty IV, even if the system is fully charged, within minutes the system will start to blink the "backlights" and then when I see the charging icon, it says "Plugged in, Not Charging."

This really concerns me as I have read online many similar issues, but none of the solutions seems to work.
To have to restart the machine everytime this happens and your in the middle of a game, really stinks!
I even had it happening with SimCity4 which is an ancient game.

Any good suggestions on this?
They did replace the battery when it was sent in which seems to be what most people say needs to be done.

Answer:Qosmio F55-Q502 - charging icon says: Plugged in, Not Charging

Hello

If your Qosmio notebook was in repair I think you should not discuss about any issue on forums but make a pressure on service and clarify every single problem with your notebook.
Please do this because the warranty is still valid and now is the time to clarify everything.

I am not hardware specialist but it sound to me as some power supply electronic issue but I cannot say for sure. Talk with service. Try to clarify this with them. Be nice, be cool and everything will be ok.

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Plugged laptop in and it will not charge and or turn on. The charging light indicates full charge.

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop.  Any help would be appreciated.

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

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Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

Answer:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

Answer:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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My laptop es working fine yesterday. This morning I plugged the AC power but it appear that it's not connected at all. I've changed the wires...changed the power outlet...Also the fuse on the power cable but nothing.

Please help me and tell me if there is like a power lock button or something of the sort.....because I feel that the problem is silly and minor but I'm not sure.........Thanks.

Answer:M40 - AC plugged but no "Power connected" or "Charging" lights

Hi Mohammed,

It sounds as if the problem may be with your AC adapter. Check that you are actually getting a DC voltage at the plug which connects to your notebook using a multi-meter. Also check the cable from your adapter carefully in case there are any breaks in the inner core.

regards,

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While using my laptop today the power indicator (usually white, under the trackpad) started flashing orange. The battery indicator in the system tray of windows says that the laptop is plugged in but not charging, (it has been stuck on 86% and hasn't moved).
When the light started flashing orange I took the cable out and the laptop immediately went off. After that I couldn't turn it back on unless the power cable was plugged in. 
As I am writing this the light is still flashing and I cannot take the power cable out or the laptop will go off immediately, I've had no problems with the battery up until this point. 
I couldn't find any other way to contact technical support other than this forum.
Prompt help would be appreciated as I use this laptop every day and often aren't able to access wall power.

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Hi all, Over the year the power cord for my laptop has become increasingly harder to plug into my laptop-- the cord just falls out of my laptop without me even touching it. I bought this 90W AC adapter after I lost the original one for it, and it always worked fine. Now the power cord has become so loose that I need to holdit at a certain angle for my laptop to detect the AC adapter, and for the battery to charge (or power the computer). There is nothing wrong with my battery or AC adapter, I think it's the power jack in the laptop that may have been damaged from wiggling the power cord into it when it didn't go in. I have no idea how to fix this; I can't use my laptop anymore unless I can plug it in. Anyone have suggestions on what to do? Thanks for the help!

Answer:Loose power cord when plugged in, no charging - Y550P

to replace power jack unit, i suggest you to call lenovo support line.

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My Ideapad z580, when connected power adaptor,showing plugged in, not charging and 99% charge. but when i removed the power cable,the laptop shutsdown immediatley.  and also the Power LED is fast blininkg when power supply connected.   is this a software problem or battery problem.. please give me advise. thanks in advance

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After changing my laptops hdd i am unable to charge my battery chk the following setting and the power daignostic report

Answer:(0%avaible plugged,charging)Power Efficiency/Battery issue

Have you tried removing all power, then removing the battery, and then pressing and holding for 30 seconds the laptops power button. Refit the battery and try again.

Is the battery an original type supplied by the laptop manufacturer ?

Although I don't hold much hope, you could also try uninstalling 'ACPI Compliant Control Method Battery' that you can see in control panel and then clicking 'scan for hardware changes' on the top line in device manager. Don't uninstall anything else.

Often these problems are down to faulty batteries.

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My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I just plugged in a brand new battery and it says that it's plugged in and charging but it isn't actually charging. I've searched the internet and I've come up with possiblythe power brick not having enough juice to charge the battery. My power brick says Input: AC100-240V 1.5A 50/60Hz, Output: 20V --- 4.5A it being a motherboard problem. Is there any utility or tutorial on how to check to see if it's a motherboard problem?  Any other suggestions on how to solve this issue or at least identify the problem would be much appreciated. 

Answer:T61p "Plugged in, Charging" but not actually charging

If you have the possibility to borrow from somebody else - do a test on your system with another charger and another battery ... maybe you'll find the broken piece ... 





W500 / T61p / T61 / R60

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I have a Lenovo G580 laptop. I formatted my system and it was working good but slow before formatting. After formatting i got a status of 49% available(Plugged in, Not Charging). I shut down my system completely and removed the adaptar and found that the battery light is still glowing. I remove the battery and inserted. I still found the battery light is glowing. Then i started the system with adaptar checked status as (plugged in, charging) but the power percentage is not going up. I decided to drain the battery and then check, so i was working without the adaptar & the power drained normally in usual time.Then i plugged in to adaptar and Currently the status is "0% (Plugged in, Charging)"  but its not charging.   Please help.

Answer:G580 Plugged in, charging but not charging

hi Abhijeettiria,
 
Welcome to Lenovo Community Forums!
 
Youre troubleshooting is correct and pointed out the battery.
   One last thing you could try is to run the Battery gauge reset via the Lenovo Energy Management software,
 If that still gave you the same problem I suggest having the battery Replaced via warranty claim or by purchasing a new battery.
 
Best regards
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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So I unboxed my Ideapad Y500 yesterday and it's working wonderfully...that is, everything except my battery. When it was running low at 10% battery life last night I decided to plug in the AC adapter, which, as is normal, caused the battery icon in the corner to read "10% available (plugged in, charging)". However, what's not normal is that when I turned the laptop off and left it to charge overnight, the battery indicator light at the front of the system was still orange/red, occasionally flashing. I turned on my system again to find that my battery life hadn't budged at all despite recognizing that the adapter was plugged in and charging. I know other people have asked about something like this, though most of them say their battery icon reads "plugged in, not charging", so I'm not sure how to solve it. Any help would be appreciated!

Answer:Y500 "plugged in, charging"...but not actually charging?

HiNot sure it is happening but can you try this:remove battery and ac adapter; press and hold the power button for 30-40 seconds and then put it all together. Hope fully it should fix the problem.Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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Hi all,I have a brand new i7 Yoga 13 running windows 8 from Best Buy. As soon as it booted up, I have not been able to charge my battery. As I hover over the icon, it says "Plugged in and Charging" but it does not include a percentage. I have had it plugged in overnight, and if I unplug the computer, it will die immediately. I have tried updating my BIOS, energy managment and setting it to "Maximum battery life," but nothing changes. Thoughts?Thanks

Answer:New Yoga, "Plugged in and charging," but not actually charging

Yeah I have this same problem with my Yoga along with just about every other issue that has been mentioned in this forum so far. Dislike Lenovo. Save us the frustration and don't be in a rush to release your products. Where's the quality control?

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This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

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My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

Answer:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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Dell Power Manager Lite says battery is operating normally. But Windows 10 says "Plugged in, not charging". Why!

Answer:Dell Power Manager Lite, Windows 10 Home, Plugged in but not charging?

Please list exact Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10

In the meantime, right click the battery icon, click on Dell Command | Power Manager, and then check Battery Health. Is the battery health listed as operating normally or Excellent ? Is the battery setting listed as Adaptive, see image below)?  Does the computer operate without AC adapter plugged into system? 

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Dell Battery Charging Problem Complicated
Could be one of those “Mother Board” Fixes but how can we get to the bottom of this?
The question is what allows the computer to determine the adapter wattage and type?
What part can I buy and rework on the board? Honestly the computer works fine minus this part.
Something is telling the computer to not charge the battery. Regardless if HDD is in the computer. Its something hardware related.
Warranty just expired last week =(
Latitude E6530
Other working units used to  test and swap components with is E6520 and E6540
NOTE** All batteries used and cables used are factory and known to work with other latitude computers. Using extended battery + dell 130W and 90W power supply with original batteries over 78% health on dell diagnostics.
Dell diagnostics shows 100% but the current in the battery is 0. Meaning it isnt charging. Downgraded to the lowest firmware too from the highest and it didnt fix the issue.
When the PC is shut off with battery inside, inserting a power cable will turn on the battery charging indicator symbol light. After 1 second it will turn off. Same thing while the computer is running.
Upon Boot :
ALERT! AC power wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.
While running windows: Plugged in not charging.
Steps Tried:
Running windows 10 all current drivers
BIOS Update to 17 = No help
Blowing on the DC IN jack, tap... Read more

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I have a Dell Inspiron 15 (i7548-2129SLV). The system worked fine for a couple of years. Now, on boot, I get the message: "The AC power adapter wattage and type cannot be determined. The battery may not charge. …"
But I have a Dell 65w power adapter and it is connecting properly (the screen is brighter when the power adapter is connected). BIOS shows the battery is in excellent condition, as does Dell Power Manager Lite. Battery icon in the task bar shows “16% available (plugged in, not charging)”. I have followed all the instructions in another thread with the same subject, including uninstalling and reinstalling the ACPI-Compliant Control Method Battery in Device Manager, and the problem remains. I even bought a new power adapter, but same problem.

Answer:Dell Power Manager Lite, Windows 10 Home, plugged in but not charging

Hello this will posibly help you
www.youtube.com/watch

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Hi, So out of the blue my Yoga 13 seized up while sitting at the start menu in Windows 8.1. I had to kill the local svc host which had accumulated over 2GB of ram... just so I could shutdown the machine,  but when I shutdown some craziness started. The power wouldn't turn off even after 20 minutes. I held it down forever and finally it did turn off (maybe the shutdown was incredibly prolonged). I did also flash the bios after this craziness, to the one on the suggested download site (version 55).  At any rate, that's when the problems really started: I got the plugged in not charging issue in windowsThe battery charging light no longer turns on when plugged in (though the battery is charging).The novo button doesn't work.Unauthorized battery messagePower button wasn't responsive when off. It took several minutes for it to register. I of course have tried, from the forums: Letting the battery run down to zero/Shutting down the power from the bios. The latter fixed the unautorized battery problem.Uninstalling/Reinstalling Lenovo energy management. This does allow the battery icon in windows to show charging above 90%... sometimes.Turned off fast boot in windows and bios. The problem with the power button not responding when off is much, much less in frequency now.Making sure that Maximum Battery was selected in Energy Management.Resetting the battery guageI reflashed my bios to version 55 with the default fan profiles located in a Lenovo KB article... Read more

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LENOVO Z400 CHARGING ITS ALREADY 30% CHARGING BUT IF YOU UNPLUG THE POWER ADAPTER THE LAPTOP AUTOMATIC OFF IT DOESNT BACKUP
 
 
SOLUTION:
 
UPDATE BATTERY FIRMWARE AND UPDATE THE BIOS TO THE LATEST FIRMWARE
NOTE: AFTER UPDATING ITS ALREADY CHARGING UPTO 59% ONLY AND IT STOPS CHARGING BUT WHEN YOU UNPLUG THE ADAPTER IT HAS ALREADY OR THE BATTERY IS ALREADY BACKUP BUT THE THING IS IT STOPS 59% AND IT WILL NOT CHARGE ANYMORE
 
SOLUTION:
 
UNINSTALL THE ENERGY MANAGEMENT AND DOWNLOAD  AND INSTALL THE LATEST ENERGY MANAGEMNET AND IT CHARGING UP 100% NOW THE LENOVO Z400 IS 100% WORKING
 
 
HOPE IT HELPS
 
Admin note; post moved to start new thread, subject edited

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Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

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Hello, so I am having a problem with my Lenovo charger. It won't charge my computer at all! When I plug it in, the battery icon flashes. I have tried many other outlets to check if it was a problem with my outlet, butIt's definitely not. My sister has the same charger and I tried it on mine and it worked perfectly fine, so it's not a problem with my battery. I still have the 1 year warranty on it, so am I able to get a new charger? I need to have one of my own that works!! Please help!!













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Answer:Power charging not charging my Lenovo flex 15

http://support.lenovo.com/us/en/supportphonelistcontact the support they can tell you if it is covered, and what to do next

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I have a G50-70 laptop which i purchased 7 months ago.This afternoon i noticed that the battery charge has been stuck at 45% with the charger plugged in. I unplugged to see this was the problem with the battery and the charge started to drop (like always, nothing peculiar). I plugged in again and the charge percentage doesnt seem to be increasing.I waited for 2 hours and now the charge meter reads 42% (still plugged in)HELP! -rohit

Answer:G50-70 "Plugged in, Charging" ....but not charging

check whether conservation mode in energy manager is enabled .if enanbled disable it.check whether problem is solved!!

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I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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Hello!

Bizarre problem for which I cannot find an answer.
I have an Asus Vevobook Laptop (Model: TP300LA) which states "plugged in, charging", however it's not charging. A cursory search of the web seems to reveal that this is not an uncommon problem and I've read many suggestions that it could be an issue with Windows 10 itself, but I'm not sure (laptop came with Windows 8.1 and, like many others, I went for the free upgrade to Windows 10).

So far I've tried uninstalling/re-installing the Microsoft ACPI items under device manager AND buying a new battery... but no luck.

It was mentioned on one site that it might be a problem with the BIOS, but I daren't update those (not that I even know how) for fear of bricking my laptop... although it's pretty useless now that it's tethered to the socket anyway.

Any help would be greatly appreciated.
 

Answer:Plugged in, Charging (not actually charging...)

Hello
Could be some of the Win 10 updates. Hopefully some of our members will chime in soon.

@phillpower2 @jmarket @gus @SpywareDr
 

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 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

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I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

Answer:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues. 

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My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

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I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

Answer:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











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View Solution.

Answer:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

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Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)













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Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
 
Welcome in Lenovo Community.
 
Kindly try to uninstall and reinstall th Energy managment application.
 
Please try and let me know.
 
Regards,
 
Menna.
 
 

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Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

Answer:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Hey Guys, My HP Omen says plugged in, not charging. I have already tried to reset the computer, upgrade BIOS, and uninstall Microsoft ACPI-Compliant Control Method Battery. I tested power using HP PC Hardware Diagnostics and it said ok. I also tested HP battery check using HP support Assistant, it also said OK. I'm unable to remove the battery, so I'm kind of stuck. I'm also getting "Please connect a higher capacity Smart AC Adapter for full Performance", but I was getting that before and it still charged. There is white light next to AC Adapter when it's on and orange when it's off. The computer also seems to charge only when it's in sleep mode or fully shut down. I also got it to charge one time when the AC light flicker between orange and white when plugged in; however when I unplugged it I got back to plugged in and not charging. I'm also getting really low fps. Going from 200 fps to 10-20fps. I can make it go up to 40-60 when I unplug the computer and replug it, but I have to constantly unplug and replug whenever I play a new game. Help please. Thanks,Ben

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Relevance 81.18%

i get the message 96% available (plugged in not charging).my laptop is windows 7 home premium and two weeks old.i found this fix ,but it did not work for me click here

Answer:96% available (plugged in not charging)

This could be caused by1. Charger not working2. Motherboard problem3. Loose connection4. Software issueTake it back for checking if its only 2 weeks old...

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Relevance 81.18%

Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

Answer:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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HelloI have a dell laptop Inspiron 1525 running on vista, had this laptop for around 2yrs and love it until recently.I get a message "Plugged In and Not Charging" and my battery is at 0%I have had look online, it seems to be widely reported and i did solve it by going to device manager and removing the battery and adding it back again whilst unplugging the power adapter.But I have been trying all sorts of ways to fix it and struggling.Has anyone else had this problem which has been solved? Any ideas welcome. Thanks.

Answer:Plugged In and Not Charging

Laptop Battery not showing Charging1. Turn off the computer, 2. Take the battery out 3. Take out the power supply 4. Push the power button down for 30 seconds. 5. Reconnect power supply 6. Then the battery. Should now show 100% charged. This is because sometimes the mother board gets static and this clears it and the reason it showed not charging was because it was fully charged.

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Hello,
My 90W charger pin got damaged and was replaced with wrong connections. When plugged in my running Dell Inspiron 15R, the laptop crashed immediately but was able to turn on after removing charger and removing and reinstalling battery. Now used a working 65w charger from colleague with same laptop model and when plugged shows "Plugged In, Charging" but battery discharges to 0 percent and laptop crashes. Laptop doesnt even turn on now without battery when plugged in. At the moment using my colleagues laptop to charge my battery and use till battery discharges. Further, now date and time also gets reset to 1st Jan 2013 everytime battery removed.
What part is damaged. Can it be bypassed? I dont want to send it for 1 month to get repaired.
Please help.
Regards,
Tabby

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Hello,   I have a new (9 months old) HP Pavilion Notebook - 15-ab268ca.  I have used this computer very little as my last computer was still operating and I wanted to finish some projects off on it before moving to this new computer.  The computer was fine for the first few uses but now the battery is completely drained, I can only use it if it is plugged in to a power source.  When trying to charge the battery, which I can remove, it says: Plugged in, not charging.   This has become discouraging.  I don't know how to fix this problem.  I'm not sure why a computer that is less than a year old and hasn't been used is doing this.  Since my computer is still under warranty I would like to see this problem fixed.  If someone from HP can contact me and let me know how to fix this or who I have to bring my computer to in order to have my warranty cover this, that would be greatly appreciated.   This is the first time I've bought an HP product and I can honestly say it has been a frustrating process, especially after seeing that this has been a problem for the last few years, judging by other customer's comments.  I hope this can be fixed because I really do like everything this computer can offer, except that it's battery won't charge, rendering my laptop useless.  Thank you very much for your reply, Michael

Answer:Plugged in, not charging

Tanglewood79 Hello;Allow me to welcome you to the HP forums! You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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Relevance 81.18%

Hi, I need some advice about my Dell Inspiron Laptop not charging. I have a new battery installed and for some reasons at times it appears to charge and at other times it's not charging. At this time the computer is on/plugged in and when I click the battery icon on the bottom task bar icon it states "22% available (plugged in, not charging)". I had the computer shut off, but plugged in and it didn't charge the battery. Any ideas as to where to start looking? I appreciate any advice.

Answer:Plugged IN Not Charging

Seems to be a lot of good information here. Maybe it will help.
Laptop computer is not charging battery.

This one seems very good
http://www.raymond.cc/blog/archives/...en-plugged-in/

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I have Samsung laptop.My plugin charger but not charing. how to solved this problem? Please give me more tips.message edited by MdGuddu

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when i do a search online, this seems to be a common problem with acer laptops. obviously you cannot remove the battery since it is built in the S3 as a lot of people have suggested to do that with removable batteries to reset it. the issue appears to be intermittent. sometimes it says 100% charged but other times it says 98% available (plugged in, not charging). even though there is a lot of people complaining about this on the internet, i cannot find a solution to this issue. please help. thank you. 










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Answer:98% available (plugged in, not charging)

Hi Igbalfa This problem isn't particularly an Acer fault - it is a Windows Anomaly! Shutdown laptop & remove power cable. Underneath your laptop there is a battery reset pinhole. Use a pin or a paperclip to reset the battery. If that alone doesn't work then additionally: Connect power & restartGo to device manager (right click "Computer" & select manage)Under the Batteries section, right-click all of the Microsoft ACPI Compliant Control Method Battery (or similar) listings, and select Uninstall.Shutdown laptop & disconnect mains powerReset your battery (as above)Connect power & restartHopefully, the message will be gone & it should now charge.












View solution in original post

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Inspiron 5558 .... If i unplug my adapter this laptop doesn't work,even though there is battery...
Did all kind of test like " powercfg -energy -output ...."...updated my BIOS too
Takes long time to start also has display issues like getting stuck if i open my pc ... guessing it is due to the battery or adapter or BIOS problem.
& here's another problem have 0% available & your software only does updates if it has 10% or more battery or something like that...
Would be much obliged if u fix this *** problem?

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For a long time, whenever I have checked my battery status, it has said "0% available (plugged in, charging)" But ever since I can remember, the level has never gone above 0% and I don't know what to do. I it is a very great inconveneince because whenever I want to move my computer, I have to unplug it and it shuts down. Any help would be appreciated. Thank you.

Answer:0% available (plugged in, charging) BUT ALWAYS AT 0%!!

How old is the laptop and how old is the battery? You do not tell us your model number. DV7-????. 

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I am getting a "plugged in, but not chargin" notification.  I tried uninstalling and reinstalling the battery driver.I did the battery check and it came back good.I bought a new power cord, and I am still getting the same message.

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Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.

Answer:98% Plugged in, not charging.

Originally Posted by Rathman


Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.



That happens for me too very often =).
That isn`t a issue, if it isn`t charging is because it already charged and now he is holding. For me it stays always at 99% charged, not charging.

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I have had it with Vista. Out of all the 6 computers I have had, this is my only one with Vista and to tell you the truth, this has had the most problems. This never happened to me since recently. Whenever I plug in my computer to AC power, it shows as plugged in, not charging. I take it out for a while to cool it down, and then after about 15-20 minutes I put it back in, and it shows as fine. When I scan it with HP Battery Check (during "plugged in, not charging") it shows as "Replace Battery". When I scan it after I fix the problem (plugged in, charging) it shows as "Good". Then after approximately 2 hours it again shows as plugged in, not charging. Does anybody know why?

Thanks,
RF

P.S. I am still under parts and labor warranty, just in case.

Answer:PLEASE HELP! Plugged in, not charging?

Originally Posted by Computer Age


...I am still under parts and labor warranty, just in case.



Go for that.. not sure there's anything you can do yourself.

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 I got a T400 today. The batteries is not charging. I powered off and keep my AC adpter. But stil not work. Any idea? Or should I just call lenovo and return it to repair   

Answer:plugged in, not charging

Hi ljw5122,
 
Welcome to Lenovo forums.
 
Do press on the ThinkVantage button (beside the power button) and select "Power Manager". Click "Advance" at the top right hand side of the Power Manager then select the Battery tab.
 
There will be a status on the battery condition.
 
//JameZ

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The battery in my computer is at 1% and it is plugged in, but it isn't charging. It just says plugged in, not charging. It has turned off a few times and said that the wattage of the ac power adapter couldn't be determined, but it usually goes away when I unplug and then plug back in the power cord. How do I fix this?

Answer:Plugged in, not charging

There may be a fault with the battery, the charger or both - or it could just be that the charging circuit has got confused.

Try shutting down the PC, remove the battery then press and hold the power button for 30 seconds. This will discharge any residual power and reset the charging circuitry. Now put the battery back in, reconnect the power cord but don't turn the PC on yet. Does the charging light come on? If so, leave it and see if it goes to a full charge.

If the charger is OK you should be able to run the PC on the charger alone, with the battery removed. Can you?

To check the health of the battery, open a command prompt and type:
powercfg /batteryreport
This will generate the file battery-report.html which you can click on to open and read in your browser. In particular, look to see if the full charge capacity is significantly lower than the design capacity.

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Hey guys! I have a compaq laptop and whenever i plug in the charger to the laptop, it says 'Plugged in,Not charging'..My battery has 0% charge left..Whenever i plug it out,the laptop shuts down.I just need to know how to fix it and if buying a new battery would solve the problem because i have been having battery issues for years..
Software-Windows 8
 

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After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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I feel as if this is a pretty common issue, and it's a problem that I have unfortunately faced once before. The last time I took to these forums, I ended up replacing the battery, and that seemed to fix the issue, but here I am not even 5 months later, and this problem is already rearing it's ugly head again, apparently replacing the battery did not fix the root of this issue.
Just like last time, my computer will now only charge to a certain percentage (never 100) and will stop charging altogether, I'm at my wits end on how to deal with this issue, and replacing the battery seems like only a small-term solution, does anyone have any ideas?

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Alienware m14x

Windows 7, 64 home premium
12gb ram
Intel i5 2430m @ 2.40gz
Ndvia N555m

Get this error frequently.

Computer is from America (110v), but I am living in Jordan (240v)... although charger does say it should take 110-240v.

I am currently using this transformer:

http://www.amazon.co.uk/240v-110v-S...7478&sr=8-1&keywords=transformer+110v+t0+240v

Would upgrading to something more heavy duty like this fix the problem:

http://www.amazon.co.uk/240v-120v-S...6110&sr=8-2&keywords=transformer+110v+t0+240v

Or is there something else?
 

Answer:Plugged in, not charging

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Okay so I've had this Dell Inspiration 15 since December 2016. It has since had many issues such as of course the "Plugged In, Not Charging". This has happened 2 times now, and possibly a 3rd time and I find that it's very ridiculous that I need to be worrying about this, especially after 2 previous incidents. The first time, I thought it might just be a bad cable which we never got an answer for, so we had to buy a brand new plug. Just like the previous one, nothing seemed to be wrong but eventually after only a month or so after the first incident (which happened only 2 months after buying the computer), it happened again. This time we went to Best Buy. There they gave me a new plug and it worked and we were told its just that dell products went down in stability. This plug we have had for about 3 or 4 months. Now its happening AGAIN. I don't know what's wrong. It also is working but not, I have to adjust it slightly and pray to make it work and as of now it is working, but its very worrisome that its gonna stop working, so now that all of the background info is out of the way, here's my real question.
HOW DO I STOP THIS FROM HAPPENING? AND WHAT DO I DO TO FIX IT? Because I've spent almost 200 dollars now on plugs after taking a lot of care with my previous plugs and this current one and I really REALLY don't want to buy another. I want to know this because I'm pretty sure at some point its not going to work even after jiggling it a... Read more

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My PC stops charging at 85%. Anything I can do to rectify this?

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Hello team, So ... I?m using HP elite 840 g2. The laptop is connected to docking station (HP UltraSlim Docking Station(D9Y32AA). It was on for a few hours when I was outside. When I came back I saw that it's not charging. First thing that I done was to restart the laptop, but that didn't work. After that I saw few post from the forum here and did all the step suggested in this order: 1. I have updated the BIOS to the latest version from the HP Support Center. Sadly, that didn?t fix the issue... 2. Power off the laptop, remove the battery and the charger. Then press the power button for around (and at least) a minute. After that turn ON the laptop with no battery, only with charger. After all this when the windows were loaded I did turn Off the laptop again, placed the battery back and then started the laptop again and as you can guess - plugged in, not charging. 3. From the Device Manage under the battery tab I did uninstall the Microsoft ACPI-Compliant Control Method Battery (btw I do have this driver twice so i did uninstall both of them ...). Then I did turn off and on so it could find the the driver automatically...  And after all this - nothing: /So I guess that probably something from the hardware and not from the software but there is still hope I guess ...I didn't done any battery check. Will try this now and will update the post.  Here is the result from the HP Battery Check using the HP Support Assistan... Read more

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I have a Dell Inspiron E1705 running windows 7 RC and recently developed this problem a couple of nights ago. On and off before that I would get the message, unplugged the AC power, plug it back in and it would start charging again. It has now developed into a permanent problem. I have googled this issue and found everything I can find on how to fix it, but nothing seems to work. Others have tried replacing batteries, motherboards, power supplies and reloading OS's. What works for one person doesn't always work for another. Most solutions are just temporary band-aids to what seems to be a growing problem. Has this issue been addressed in the final release? I had been running windows XP for years and never had a problem; it has only been since installing Windows 7 that the problem began. If this is a driver issue inside of Windows is Microsoft planning on issuing an update to fix the issue or are they just banking on 7 fixing all the issues that Vista has? This is not a brand specific issue as far as PC's go, I am an IT professional and have spoken with many other IT folks about it and nobody has been able to get an answer out of Microsoft and the laptop companies (Dell, HP ect.) are milking more money out of users by telling them they need new batteries, power supplies and motherboards that at best are a temporary solution. This issue really needs to be addressed.

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Hello, I am not sure if this is in the right section but...

Recently my laptop's battery indicator has said "plugged in, not charging" at random times. It is at random times as I said and it does charge and can hold a charge. The battery check was fine. I am at a loss at what to do. I have an HP G60 235DX. HP wants me to send it out because they believe it's the needle inside the laptop... I'm not so sure of this. They didn't seem to understand what I was saying nor even try to.
 

Answer:Plugged in, not charging.

Hi pinta, and welcome to TSG.

The problem may be that the laptop is sensing that the AC adapter is plugged into the computer but sometimes there is no voltage coming through the connection.

The "needle" the support person was referring to might be the center pin of the power jack on the laptop. Its solder connection inside the laptop may be broken and intermittent or it is not making good contact with the plug from the adapter.

EDIT: If the power jack in the laptop is on its own small circuit board, it may use small round needle like contacts to plug into the main board. An intermittent connection through one of those pins might also cause the fault message.
 

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Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.

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I have an Inspiron 1525 running Vista Home edition which is just over 12 months old. I recently noticed the tool tip message when I hover over the power icon states ?Plugged In Not Charging?. Initially I assumed I needed a new battery however the new battery has the same message. I also changed the power supply alas to no avail...my laptop is now effectively a desktop as I cannot re-charge the battery.I Googled 1525 Plugged In Not Charging and was surprised to see this is a common issue with no apparent fix. There are multiple 'voodoo fixes' like removing the battery a number of times while pressing the power button, blowing into the power inlet, turning the laptop upside down, etc all of which lead me to believe this is an issue with the DS2 LIO, the power connection or connection between the LIO and Motherboard or the Motherboard itself. When I disassembled my laptop I found the heat sink and fan sit adjacent to the LIO board which makes me believe the issue is being caused by overheating and as such is an inherent design flaw. I would like to know if anyone else has any other theories or even better a fix as I do not expect a response from Dell especially as my 13 month laptop is out of warranty.

Answer:Plugged In Not Charging

Have you tried taking the battery off and taking the power socket off and pressing down on the start button for 10 seconds.Then attach everything again and see if there is any response.I have read on here that with some things you actually have a 2 year warranty.Whether that would apply to your laptop I am not sure.

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Respected Sir,
I Have Dell Latitude E5540 Laptop, i am facing a problem with my battery. It is not charging till 100%, after 75% charge it shows 'Plugged in, not charging'. Please help me urgent. thanks

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plugged in not charging. why? and how do i fix? keep it simple please, i am not an expert.
thanks
 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 













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Answer:G51 - plugged in and not charging

Hi Cpj,
 
Welcome to Lenovo Forums.
 
The Lenovo Energy Management is probably limiting / protecting the battery from overcharging.
 
Can you try the following?
 

Apply this Plugged in not charging message fix (Windows 7 only)

 

In Windows 8, uninstall Lenovo Energy Management and test. If battery stays charging, reinstall Lenovo Energy Management and observe:

 
Lenovo Energy Management      Lenovo Energy Management
Windows 7 32bit / 64bit                Windows 8 32bit / 64bit            
  

If you still get the same error, try to:
turn off the computer and remove the battery and AC adapter.
press and hold the power button for 30 secs and reconnect the AC adapter
turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

 
Hope this helps. Let us know how you get on.
Cheers
 
Regards,
Shashi Kumar
 
--------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, pl... Read more

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Hello, I have this message (PLUGGED IN, NOT CHARGING) that others have had.  I tried (as per someone in this forum) removing energy management software, reseat the battery, let it charge, and then restart.  I'm currently on the 3 step of charging.  What's strange is that it still says it's charging, but its now at 100%.  Is this considered fully charged?  Just wondering if I should restart.   Also, how long before performing the GAUGE RESET is a good idea?  Does the process really take hours as the remark in the program.  I've only had this laptop for a few weeks. Thanks!

Answer:G70 Plugged in...NOT CHARGING

Hi Jdpesn,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with battery in your Lenovo G70 laptop.
 
You can uninstall the Microsoft ACPI; go to device manager select the drop down list under batteries. Right click on the Microsoft ACPI complaint control battery method and select uninstall and restart the machine.
 
Battery gauge reset depends on the number of cells of the battery, if the battery is 9 cells it more time to charge and discharge.
 
Try to uninstall the Microsoft ACPI first then try to perform battery gauge reset. Let us know how it goes.
Best regards,                                                                                                                              
                 &n... Read more

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Dear friends, I own a Lenovo 3000 N200 laptop (type 0769 - B5G) with Windows Vista. I am having problems with charging my battery . The laptop doesn't charge the battery. When I have the laptop plugged in to the electricity with a battery attached to the laptop, it keeps showing a message saying "plugged, not charging". I have checked it with 3 different batteries (one of them brand new) and it still the same. I also tried to change to electricy wire, but still the same. The laptop only works if I take out the battery and stay wired to the electricity plug. Any Clue? I would appreciate your help very much!Thank you,Arik 

Answer:plugged, not charging

I had the same problem with my N100.New battery, would not charge. I had to do a 'hard reset' of the system BIOS. It uses a small coinsized battery mounted on the motherboard. Some are removable,some are not (soldered on). On mine I had to remove the top cover and short the BIOS batteryleads for a few seconds, and then enter BIOS on boot (F1), andre-enter settings like time, date, etc. Record your BIOS settings beforea reset. After reset, mine charges and runs fine. This may or may not fix yours. I do not know how to access the BIOS battery on N200, and another memberis searching for this info also. See THIS thread. If dismantling the laptop is beyond your expertise or confidence level,I recommend a tech take a look, and you can steer him/her to a possiblesolution (reset BIOS battery).

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I bought a replacement battery as my original battery would charge but not lose charge quickly.  I've been thru two replacement batteries that test fine but still get the plugged in, not charging message.  I've tried the ACPI delete, power down, etc. process and it has not helped.  The AC adapter is working as it does charge the old battery.  When i replace the new battery with the old battery it shows plugged in, charging!!  Not sure what else to do.

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