Computer Support Forum

Dell Inspiron 15 7000 doesn't turn on without AC adapter

Question: Dell Inspiron 15 7000 doesn't turn on without AC adapter

The computer works normally while being charged but as soon as I remove the adapter, the computer shuts down. The battery displays as 100% and battery manager says it's healthy. What should I do? If I remove the battery it would void the warranty with Best Buy.

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Preferred Solution: Dell Inspiron 15 7000 doesn't turn on without AC adapter

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Answer: Dell Inspiron 15 7000 doesn't turn on without AC adapter

Since it's under warranty, bring the system to Best Buy for diagnosis and repair. It could be a bad battery - or a bad mainboard; either way the warranty will cover the repair.

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My charger is good. The light indicator on the lap top is working so it's taking the charge. When I press the power button the keyboard will light up but never turns on. It's has an internal battery so I cannot perform a reset as so many post and videos suggest. Please help.

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So I was hoping to be able to add a second monitor with my Dell Inspiron, but I didn't have an extra monitor just lying around, so I was hoping to be able to use my old laptop for the same purpose. I tried hooking up the two computers with an HDMI cable, but there was no response. I'm fairly certain that the issue lies in the Inspiron's Display Adapter, which uses the Intel graphics card instead of the Nvidia one that is also installed. Is there some way to change the display adapter that the computer uses?
Or, if I'm just completely wrong about what's causing my problem, is there something else that could be making it so that my two laptops won't connect via HDMI?

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The keyboard on my new Windows 10 Dell laptop stopped working completely so I tried shutting down. Windows seems to have shut down but the computer won't turn off (the keyboard backlights are still on and the fans are going). Pressing and holding down the power button (even for over a minute) does nothing, I can't pull the battery as it's inbuilt.
Is there anything I can do other than waiting for the battery to run itself out? And what if it doesn't turn on again after that?

Answer:Brand new Dell Inspiron 15 7000 won't turn off, stuck on black screen

We?re listening, we?ll surely check and assist you accordingly. Please PM us with the service tag, registered owner?s name and your email address, we?ll look into available options. To send a private message, click on my name and select ?Send private message?.

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I have no idea how to turn on the backlit keyboard feature. There is a button (f10) which is supposed to turn it on, but when I press it nothing happens. Would appreciate some help here! Thanks. 

Answer:Just bought a Dell Inspiron 15 7000 - How do I turn on the backlit keyboard feature?


Contact Dell Technical Support and they can help with this issue. Since you have the sticker, if it's not working, the cable may have come loose.

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Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

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The laptop works normally using battery , but neither the adapter nor the docking station is able to charge the battery.
I removed the battery and tried to power on using the adapter or the docking station, but it doesn't work. 
Switching between Fn  + F2 and Fn + F3 had no effect
I did the procedure of draining the static charge and also no difference.
One final observation, is when i press the power button, it lights on for a second and then it goes off immediately without booting.

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My Dell inspiron N5040 is about 10 months old, it has been down for 2 days now, it went off suddenly when I was playing a game while charging it, none of the indicator lights come on, not even the charging light, the battery is okay (tried it with another system N5040) and the Charger is also not the problem as it charges the other system, another thing I should mention is that the green indicator light on all (3) AC adapters I've tried either go off or fluctuate whenever I plugged them into my PC.

Answer:Dell inspiron N5040 won't turn on after sudden shutdown, AC adapter green light turns off when plugged in.

The Inspiron N5040 is over 5 years old model. Where have you purchased the system from?
Based on the description, if the adapter led goes off when connected to the system, either the dc port or the motherboard is faulty and needs to be replaced.
If there is no warranty, then you could contact our team to get a quote for a paid service call -
If the dc port replacement does not resolve the issue, then the motherboard needs to be replaced. You could also order the parts here. 
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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today when i turn on my inspiron 15 7000 it didn't launch and the battery was fully charged but  nothing happened and when i connect  the charger to the laptop the charger the charging light on the laptop didnt turned on .
the charger doesnt have any thing wrong and works perfectly also i bought a new one but the problem still there
 how could i solve that  ??

thanks ....

Answer:my inspiron 15 7000 wont turn on

Hi legendmms,
I’d suggest that you follow the steps mentioned below and check for issue resolution.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check if you are able to switch ON the system.

If the light indicator on the AC adapter goes OFF when connected to the system then there seems to be short on the motherboard. You would need to replace the system board on the laptop.

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I have just bought a Dell Inspiron 15 7000 15.6" Laptop
...and I want to use my Dell u2412M monitor, to extend the screens for my workspace ( or simply use the bigger monitor screen).
To achieve this I am using an HDMI cable with an HDMI to DVI adaptor to plug the cable into the Dell monitor.
I've tested the cable on my old Sony laptop using HDMI to DVI and it recognises the monitor and works (my other laptop was running Windows 7).
However the new laptop won't recognise or see the monitor at all when I plug in the HDMI cable?
I have checked under "manage my devices" and the graphics card driver seems up to date on the laptop.
Is there something I need to download to make the monitor work please as I assumed it would plug and play.
Many thanks!!!

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I have done config:
msconfig -> boot -> advanced options -> (unchecked) maximum memory
But when i restart my computer than it not work.
Please help me fix it.

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I purchased my computer and all my software with Dell. I purchased an Inspiron 7000, 17" Laptop, with premium support, accidental Damage, max warranty,  Microsoft Office Suit, and Adobe Photoshop  with Elements 13.  The first "version" of my computer was working 100% perfect with no problems. It got accidentally knocked off the table and the prong inside the computer got bent. The power cord couldn't properly charge the computer anymore. I called Dell to have them fix ONLY the power cord and prong, nothing else was wrong with my computer. I got a phone call from Dell about a week after I turned my computer in. They said the repair is taking longer than the expected. I asked why, they said because they are waiting to located at another facility a part for my harddrive.  I was shocked when they said anything about my harddrive nothing was wrong with it and I did not turn my computer in to have the harddrive fixed. They brushed it off never gave me any reason why they were even touching my harddrive!!  After several phone calls/ time / and headache later they offered to send me a refurbished computer 2 months later. That was the best they could do because they could not locate the part they needed for my harddrive.
(Keep in mind my computer "type" is still active on Dells website and is Dells #1 best selling computer, How do they not have the part??!!! 
I received my refurbished computer. It was another nightmare calling... Read more

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Is it possible that UHD screen on my new Dell is looking like that? Should I return it? Please let me know your thoughts!  Please see how it looks in the dark!  

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Can I downgrade my OS to windows 7? 

I'm currently in Windows 10 and my drive D is missing, I already restore my Laptop but still missing re scan the disc nothing also happens. Windows 10 is a mess. 

Answer:Dell Inspiron 14 7000

What is your D drive?  A flash drive or external hard drive?  
Downgrading to WIndows 7 may or may not be possible - - if the system is new and has a 7th generation CPU, it's not an option -- these support only Windows 10 -- and downgrading the OS isn't likely to solve the problem of your missing drive (you may create a big mess that is even worse than having a failed or unsupported drive).

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Should I get the new xps 13 with 8 gb ram, 128 gb ssd, core i5 5th gen, without touchscreen or the Dell Inspiron 15 7000 Series i7537T-2786sLV ( with 8 gb ram, 1000 gb hdd, core i7 4th gen and a touchscreen? Is the xps worth the lack of touch for the 999$ version?

Answer:Dell new xps 13 or inspiron 15 7000?

I think with the bigger screen go for it. But if battery life matters and also a good trackpad then I recommend the XPS 13

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My computer is exactly one month old.  I have move it to tablet mode 5 times.  The sixth time the left hinge literally snapped and disconnected from the computer.
I have always been a Dell customer, but I will not purchase from them again.  I see many people have had this issue.
It is not because of wear and tear. It is because this model has a defective hinge and dell should honor replacements.  I am so disappointed in the craftsmanship of this computer.  Dell used to be number 1... not any more in my book.
Now I have to deal with sending it somewhere to get the hinge repaired and be without a computer for 2 weeks.  Thanks Dell for standing by your products.  NOT
I will never recommend a Dell purchase to any person I know.

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I am not very familiar with computers so bear with me.

I bought a used Dell Inspiron 7000 laptop that is not supposed to be working. The person I bought it from stated that it's supposed to have Windows 98, a 6.4 GB hard drive, and 192 MB of memory, and the description was that when turned on, the screen shows the Windows 98 startup logo, then does not go any further from there.

Upon receiving the laptop, however, when I turn it on it only displays the Dell logo at first, then goes into this set up where it is a black screen with the following information:

PhoenixBIOS 4.0 Release 6.0
Copyright 1985-1998 Phoenix Technologies Ltd.
All Rights Reserved

DELL Inspiron 7000 C400LT BIOS Rev A15 (040A)

CPU = Celeron 400 MHz
0640K System RAM Passed
0191M Extended RAM PAssed
0128K Cache RAM Passed
System BIOS shadowed
Video BIOS shadowed
UMB upper limit segment address: EB90
Mouse initialized
Fixed Disk 0: FUJITSU MHH2064AT

Press <F2> to enter SETUP

*From here on it just stays on that screen. Nothing happens even if I press F2. What could be the problem and any ideas how to fix this?

Answer:Dell Inspiron 7000 not booting up

Here's an update.

I've been playing around on this laptop and when I ejected the DVD drive (I inserted a Dell Recovery CD for a Latitude CPi), it proceeded to add the following lines to the screen mentioned above:

0210: Stuck Key 23

Then it proceeded to display the Windows 98 logo (as described by the person I bought it from), accompanied by a fast, non-stop beeping sound. after about 5 minutes of this, it started displaying a black screen again with stuff that's too fast for me to read, then it's asking for me to select an option as to what mode I want it to start on. "Safe mode" is highlighted but the keyboard does not seem to be responding, and I could not go any further. Any thoughts?

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Please I need a spec and review on Dell Inspiron 7000 2-in-1 (2016) can anyone help me with a source?

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Just installed a 40GB HDD into a laptop and want to install Windows XP PRO on it. When I boot up with the XP CD in I keep getting the error:

CDBOOT: Couldn't find NTLDR

What do I do? This is an authentic XP cd. NOT a pirated version.

Thank You!

Answer:[Solved] Dell Inspiron 7000

It could be a BIOS/CMOS problem. You may need a BIOS update before installing XP and you may want to try resetting your BIOS settings to the defaults. XP with ACPI take control of the hardware so having an updated BIOS is important.

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Where should I put my Mini Vacuum Laptop Cooler in this laptop? Since it has 2 air vents, Where should i? Please Help.

Answer:Dell Inspiron 15 7000 Question

The two vents at the left ( side/ back side)  is the processor fan, the vent at the right (back side) is video fan.

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Service Tag : <Service Tag removed> 
Ownership Transfer is complete.
Problem : Some keys not working on my laptop. [ ESC, F4, F5, F6 ] these 4 keys do not work.
The customer care in India tells me that they cannot repair my laptop because the keyboard is not available in India.International Support cannot do anything as the service tag is already transferred to India.
Before buying this laptop I had a chat with the dell USA, Who confirmed that if I transfer the ownership to India the warranty will be covered from India.
I have attached the dell chat
I want a solution to my problem or I want to return my laptop.
I thought dell would be the best laptop but this is a complete mess
Debashis Bose

Answer:Serious problem with dell inspiron 7000

Unless a system is sold in the transfer-to market, it's not supported there.  You knew that - or you wouldn't have stated what you did.
Returns to Dell USA are available for the 30 days following shipment.  Since you'll be paying for international shipping plus a restock fee, it won't be inexpensive even if you can return it (i.e., 30 days haven't passed).
The alternative is to buy a keyboard yourself -- and hope no expensive warranty issues arise.  If they do -- or you want a warranty replacement of the keyboard - you will need to return the system to Dell in the USA for service.

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Hi Everyone,
I recently purchased the Dell Inspiron 15 7000(7559) and would like to connect it to my 4K TV at 60HZ refresh rate. I already have it successfully connected to my 4K TV(which supports 60HZ refresh rate) but it is only displaying at 30HZ fresh rate via HDMI slot provided on the laptop. I'm using a HDMI 2.0 cable which supports 60HZ refresh rate however the HDMI slot which is built into the laptop is HMDI 1.4A slot supporting up to 30HZ only (I concluded this from general research on the internet).
There are no display port slots built into the laptop but there is USB 3.0. So basically, is there anyway to get the output to be 60HZ with the pre-existing slots on the laptop like using USB 3.0, display port or the Dell docking station. I am not opposed to using an display adapter either like the Dell Docking Station – USB 3.0 (D3100) which has a display port slot built into it but it only supports 30HZ not the desired 60HZ.  
We also can see from the official intel link below that the intel process in the laptop does support 4K resolution at 60 HZ via display port so its just a matter of achieving it. 

experience to get the 60HZ refresh rate on a 4K TV with the Dell Inspiron 15 7000 or a similar Dell model like the Alienware laptops.

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I need to replace my inspiron 7000 keyboard, I need help. Does anyone have directions on how to do this, I have the keyboard.


Answer:dell inspiron 7000 keyboard

Keyboard removal procedure.

1. Turn the computer over and remove the four screws from the bottom of the computer.

2. Turn the computer back over and open the display.

3. Insert a small flat-blade screwdriver along the right top of the keyboard, just above the row of function keys. Working from right to left, free the keyboard by prying it toward the front of the unit. When free, lift the top of the keyboard slightly to clear the palmrest assembly.

4. Slide the keyboard towards the display assembly to release the front edge of the keyboard from the palmrest assembly.

5. Rotate the bottom of the keyboard up toward the display assembly to expose the keyboard cable.

6. Disconnect the keyboard cable from the ZIF connector on the system board. Gently pry up the latches on each side of the connector.

That should do it. Becarefull not to bump the keys tops on the replacement keyboard as they usually are a pain to get back on.

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We just purchased.  We play audio but when plug in headphones playback still comes over the speakers.  After trying different headphones - we still get same result.  Does anyone have a solution?

Answer:Inspiron 13 7000 Series - Headphone Jack doesn't work.

When you plug in the headphones, do you get a pop up window asking what was plugged in?
What OS?

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Greetings ,
A couple months ago I bought the Dell 2 n 1 15 7000 Start lord laptop and now I am having problems with it charging.  It shows that it is plugged in and I get the message that it doesn't recognize it and it won't charge.  I am using the cord that came with the laptop. 

Answer:Dell 15 7000 ac power adapter

Call Dell - they'll first replace the adapter under warranty.  If that fails to solve the problem, they'll replace the DC jack or mainboard under warranty -- one of those three parts is faulty.

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I am not happy with this product. I have submitted a second trouble ticket today. The first was for a hard drive issue and the second is probably a motherboard as the customer support alluded to. Less than 6 months and now twice I am going to be without my laptop for an extended period of time. The first time was a for a week. For the second issue, I will have to send my laptop into the service center and even though they said they would expedite it, it will probably take at least two weeks for just shipping back and forth. 
I was thinking of getting something similar for my daughter, but after my experience with how inconsistent the laptop has been and how fixing the current laptop I have will take awhile, I can't see buying another Dell laptop. I was thinking of starting on my Master's next year, but obviously I may have to think about purchasing a second laptop to ensure that I have a trustworthy device to use for my school work. 
Honestly, right now, I feel that with every new Facebook post that Dell has about new products, I would like to tell my story on each and every post to ensure everyone thinks twice about buying a Dell computer. Just looking through the posts in the forums, it doesn't seem like many people are getting the support that they should be getting for spending a good chunk of money on these computers. The last time I had this much trouble with a computer was with E-Machine and their service was terrible. Is Dell going the way of E-M... Read more

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Hi. I need help diagnosing this unit. I have worked with pc's before but never laptops. I have a dell inspiron 7000 that someone gave my husband because it has this problem. We have been able to use it and the problem had been very intermittant, but now it is becoming quite frequent. The screen will just go black, or sometimes just very dim/dark. Sometimes pusihing the switch that turns the screen off when you close the notebook would make it come back, sometimes not. Sometimes he was able to kind of flex the plastic at the middle of the back of the screen and it would pop off and on as he flexed it. It almost seems like a intermittant connection.

I have not opened it up yet myself, but hubby did 1x and it seemed to work fine for a while after but then the problem came back (he didn't find anything noteable).

If I hook up a external monitor the monitor works all the time even when the screen is out.

How do I tell if the problem is the screen itself (and where do I find a reasonably priced replacement?) or if maybe it's just a bad connection somewhere that I may be able to fix. When he was flexing the case I thought maybe there might just be a bad ground or something causing this problem. Anyhow, any ideas would be welcomed, I appreciate your time in reading this and hope you all have some ideas for me. Thank you.


ps my husband just took on the role of Cub Master for my son's troop and he has been using this notebook for that almost exclusiv... Read more

Answer:Dell Inspiron 7000 notebook screen bad?

Couple of reasons for this

1/ The ribbon cable to the board is only a friction fit so it is not pushed in correctly.

Solution find the ribbon cable from the monitor and re-seat it.

the other problem is a replacement part for the monitor and usually replacing the whole monitor is a better solution.

As the picture is fine on another monitor then it the monitor on the laptop for sure.

I would find that cable to the screen and re-seat it as it is intermitant a bad connection is the problem.

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I own a Dell Inspiron 7000 PII processor. There is something clearly wrong with the motherboard and I need to replace it. Since I just got a new computer I'm interested in doing this my self. However, I have never done this type of work on a computer. Is there any place I can go to get a manual to repairing/replacing the motherboard? Is there any soddering involved for this type of laptop (it seems like most parts are snapped/clipped or scewed in)? any info/insight would be helpful.

Answer:Dell Inspiron 7000 motherboard installation

Here you go:

You probably want the General Disassembly doc which is about halfway down the list.

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Hey all!
I seem to have gotten a miniscule amount of blue ink on the cover of my black Dell laptop - the cover is matte and smooth, and I've tried a rubbing it with a bit of warm water and also tried hair spray. It hasn't budged! Does anyone have any suggestions? I might head over to Best Buy with my computer and see what they would suggest. Thanks!

Answer:Dell inspiron 13 7000 2-in-1 -- ink on laptop cover?

Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id and the picture of the cover.
To private message: please click my DELL-username and send me a Private Message
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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My Dell Inspiron 7000 laptop will just die on me, even if I am actively engaged in a program or even while I am typing in a text-based program. The screen will go black, and no key can get a response, although the green power light stays on. Often, I will have to push and hold the power button until it goes OFF, then re-start the laptop - with the resultant Scan Disk each time.

Occasionally, after such a shut-down, the computer will not re-start until numerous attempts are made.

I have called tech service numerous times and even sent the unit in twice - to no avail. The last time, Dell updated my BIOS, but the problem persists.

If you know of a solution, please help!

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So, this happened a long  time ago but when ever I try to turn my computer on it wont start up, but when I plug it in there's a weird buzzing noise you can hear it if you put your head near the laptops keyboard and also if you put your head near the bottom of the laptop and there is also no display when plugged in. I really need a solution without buying a new laptop. 
Please help 

Answer:Dell Inspiron 14 7000 series - 7437

Hi Charlierca
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes? 
Please try an external monitor if available. 
Almost all the parts in this model are quite complicated to remove including the battery. 
The noise can be from fan or the hard drive. 
Is it possible to record the buzzing noise and send to us. ? /
Should your system be under warranty we can get it repaired. 
Await your response.

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Dear all,
Yesterday I received the new Inspirion 7000 gaming (7567). As it only has 256gb in the m.2 ssd slot I wanted to add an extra SSD in the HDD area. I tried to add a Crucial MX100 which I had in an old computer but it won't find it. (Both in BIOS as in Windows System storage). I already tried changing configuring the disks from RAID to AHCI but this doesn't work.
Are there any known compatibility issues between Dell and some SSD's manufacturers or are there any other solutions?
Thank you in advance!

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Recently my dell inspiron 7537 is having problems opening properly. I am not sure if it is the way I carry it in my back back (college student) but I always use a case with it and make sure to be gentle setting my backpack down, etc. I have had this computer since 2014 and never had any problems, I love it!. But recently when I try to open the laptop for use the right side makes a popping noise at the crease and the bottom right of the screen (not the touch screen portion but where it is black at the corner) is popping off. I can see the lights behind it. I am able to press on the screen to get it to pop back in place but even when it is in place and I test it by opening and closing it the same popping noise happens and the portion of the screen is raised again. 
Is this a problem I live with now? Any solutions? I bought my computer at costco but I can't remember if I had a warranty or if it even lasted this long. Any suggestions?
Also the actual computer functions just fine, no problems booting up or anything.

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Good day,
So i have a Dell inspiron 15 7000 gaming laptop. It won't start up at all. (yes the battery has charge in it) When i click my power button the white led on the button lights up for like 0.5-1sec then closes after.
it won't startup on battery and won't starup while it is connected to the cord. i also tried disconnecting the cord and battery and hold the power button for like a minute then tried starting the laptop up on cord only and battery and after both.
still the same problem happens led on power button lights up for like 0.5-1 sec then closes after and nothing happens.
extra info
-i don't think the problem is my charger when i connect it to the power output the charger lights up and when i connect it to my laptop the charger stays lit up also then a light starts to light up infront of my laptop.

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I have owned my Dell Inspiron for almost a year. About 4 months ago, I woke up and noticed a crack across my screen. At first I thought that it might have been some of my housemates that accidentally stepped on it. However, as I was thinking about it recently, that scenario seems highly unlikely as I kept my laptop closed and close to my bed when I wasn't using it. I was careful with it and didn't damage it in any way I can think of. I've owned several other laptops and never had a problem with cracked screens before. I've only now gotten around to calling Dell and asking for my laptop to be repaired to which they've said that it is not covered under warranty and that I have to pay over AUD600 for a new screen and additional AUD130,140 for it to be installed! That is ridiculously overpriced! Not to mention, that as I've been reading some of the forum posts on this page, it seems that the cracked screen is a designer flaw and not my carelessness. 
Has this happened to some of you as well? What should I do?

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The screen on my dell inspiron 7000 went blank. I connected an external monitor and it worked for a while and then it went blank too. The monitor was quite old however and I wondered if it died in the moment as well. Subsequently I reasoned that something could be wrong with the video card or motherboard, but how to check? I could buy another laptop but I have a desktop and I am intrigued to see if I can fix it. Any ideas?


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I finally got my new inspiron 13 7000 last Friday, and it has been a very bumpy experience thus far.
Please advise if this machine must be returned of you believe it is still trustworthy.
1. When i started the machine for the first time, it hung showing me a blue screen with a Welcome at the top left.
>>> I then called up prosupport, and ran a BIOS test, restarted the machine, and the regular set up continued (the blue screen with the Welcome at the top left was the first screen of setup, which then did not show anything other than just the blue screen)
2. RIGHT AFTER THAT..... i open up EDGE, on the address bar I type in (just like that). Hit enter, and *** off percent = 100. Check the pic below. (in case it does not show up, it was a VIRUS alert, with a voice in the background reading through the complete text displayed on screen.)
There was no way to close it, and had to reboot the laptop.
After start, i tried it again, and got the same experience.
Again a reboot
The third time, i called up prosupport asking "why did i get a busted machine". So they downloaded "malwarebytes" (wish they had that in the catalog instead of mcafee) scanned the machine and did not find anything. So claimed the machine is all good.
At this point, I cannot trust this machine cos you never want your privacy or secure stuff to be available to any F* hack like this.
This morning, i got a reply from prosupport and that really was very unprofessional (f... Read more

Answer:Dell inspiron 13 7000 - VIRUS ALERT - right out of the box

It may not help your decision but on one new system I received, I got a Blue Screen which was caused by the Product Registration process.  It worked itself out.
Yesterday, I went to a web site, don't remember which one, and got a window saying about the same thing.  I could not close the window and proceed even though the window showed that option.  I decided to close a video add on the site and the message disappeared and I was allowed access to the site...  It did not look like an official notice so not really sure what was happening.
I would continue to use the unit for a few days and let it go through some of the updates it might be trying to install.  Giving it time to do this may help later.
If I understand correctly, the return for replacement option time frame is less than the 30 day warranty.

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Can someone help me please.... I got a newly bought dell inspiron wont boot to windows just stucks with the dell logo and after a few minutes a blue on screen will appear and turn off.   I notice also that it heats up...the back side of the laptop is getting hot

Answer:brand new dell inspiron 13 7000 series

Rather unfortunate you had to face issues on a new machine. 
What is the exact blue screen error message / code? Does the system restart after the bluescreen crash or does it power off? Are you able to boot to f2 or f12 on startup?
Press and hold the fn key + power button to turn on the system and it should initiate the diagnostics - check for any possible beep codes.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Ultimate problem: Inspiron 7000 AC adaptor does not charge the battery, and unable to run off just the AC - also have a port replicator, but no different results. Suspected cause: Unintentionally, a foreign DC adaptor plug was inserted into the Dell Inspiron 7000. After that, the system still ran just fine (which I think rules out a motherboard problem). In retrospect, I realize that the system was running on the battery. Once the battery died, the laptop will not power on. When the power switch is activated, I hear the fan come on, and the indicator lights come on, but it just beeps and then shuts down. I followed all the instructions in the Dell Knowledge base - took off all items - drives, memory, etc. Electrical test on adaptor is OK. Dell support just keeps telling me to buy a new adaptor. It sounds like there must be some type of over voltage relay inside the laptop that is switched off. Is there anything I can do, or do I have a new boat anchor?

Answer:Dell Inspiron 7000 Power Problem

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Just purchased 2 in 1 Inspiron i7 7000 which has a 1tb hard drive and and 120gb SSD.  After set up it seems to have installed Windows on the 1tb hard drive which is designated as C: and the SSD data designated as D: drive is empty.
I tried to speak to Dell - long distance hard to hear conversation - and they seemed to say this was right. And that there was only one hybrid drive with partitions?
Other literature suggests there are in fact two separate drives. And that Windows should be on the SSD.
Is that right?  And if so how do I fix it? There is nothing else of importance on computer so drives can be wiped etc.

Answer:Hard Drives Dell Inspiron i7 7000

Was Windows installed by Dell, or by you?
It IS possible to install WIndows to a 128G SSD, but you'll have to be very vigilant in what you install.  It isn't hard to fill up a 128G drive in normal operation -- make sure you don't have plans to install large packages like the Adobe Creative suite, games, etc. to the SSD.
If you do, you'll run out of space in short order.
Windows CAN be loaded to the 128G drive if you wish (and yes, the system will be significantly faster).

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I have had my Dell Inspiron 17 7000 for about 3 months now and have recently (last two weeks) begun to experience a BSOD with the message DRIVE_POWER_STATE_FAILURE.

I have run the diagnostics program (results attached)

Any help would be much appreciated


Answer:BSOD - dell inspiron 17 7000 windows 8.1 pro

Update drivers in red. Uninstall Western Digital software you have installed. I see that SonicWALL Virtual NIC is disabled. Have you done that on purpose? if so, why?

Afc.sys Wed Jul 12 07:48:20 2006 (44B48D24)
Arcsoft(R) ASPI Shell (CD/DVD program)

wdcsam64.sys Wed Apr 16 10:39:08 2008 (4805BB2C)

wdcsam64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

swvnic.sys Mon Feb 23 04:04:50 2009 (49A21252)
SonicWALL Virtual Miniport Driver

CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver

DellRbtn.sys Fri Aug 3 23:32:54 2012 (501C4386)
OSR Open Systems Resources Airplane Mode Switch Driver (as the driver name states

ISCTD64.sys Tue Nov 27 20:52:34 2012 (50B51A02)
Intel Smart Connect Technology Driver

epfwwfpr.sys Mon Dec 17 07:36:23 2012 (50CEBD67)
ESET Antivirus/Firewall - check for a free upgrade to the latest version

eamonm.sys Mon Dec 17 07:39:45 2012 (50CEBE31)
ESET Amon driver

ehdrv.sys Mon Dec 17 07... Read more

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I bought Dell Inspiron 15 7000-7577 and I would like to upgrade RAM. Is it possible?

Intel Core i7 7700HQ Kaby Lake15.6" LED IPS 3840x2160RAM 16GB DDR4NVIDIA GeForce GTX Ti 1060 6GBSSD 512GB + HDD 1TB 5400
Are there 2 slots for RAM or only one?
Beacuse i want to upgrade my RAM to 32g/


Answer:Dell Inspiron 15 7000-7577 - 2 slots for RAM or only one

There are two slots - 32G max total.

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Was wondering if someone could assist me with finding the proper touchpad driver for my new Dell Inspiron 13 7000 series (P69G) so I can enable one finger scrolling. I went here Software Drivers | White Papers | Product Briefs | Videos | Synaptics and dowloaded the the PS/2 driver but it doesn't show the red 'Synaptics' tab under mouse settings in Control Panel like my old Lenovo laptop did..

Can anyone offer any suggestions?


Answer:Dell Inspiron 7000 series touchpad help

Hi ddiehl

Sometimes vendors tinker with drivers. I would head to Dell to get the right driver for your device. Note driver versions in Device Manager before and after install so you know changes have taken place.

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When I try and start my Dell Inspiron 7000 laptop it won't boot up???
I just finished installing Windows XP. Now when I try and start it, it won't boot up. You can hear it spin up. It tries over and over but won't ever boot. Does anyone have any suggestions?

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This may sound strange, but I'm currently looking for a way to disable to automatic keyboard lock that activates whenever I fold my computer into a tablet. I have a Dell Inspiron 13 7000 2-in-1 with a busted screen, so I'm extrapolating to a larger desktop monitor and would like to fold the laptop in half in order to free up space.
I've tried searching through the computer's settings and Device Manager, but I can't find anything that would let me disable this feature.

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My laptop is a a Dell 7559 Quad Core i7-6700HQ/16GB/4K Ultra HD TOUCH/4GB GTX 960M/1TB+128SSD
I swapped the 1TB out for the SSD from my previous Toshiba laptop of similar specs (but non touchscreen). Functions great for just about everything. Got all the Dell drivers from the 7000 series page and installed (except a few that failed during install I believe for the chipset), got the video card and wifi working, but the only thing that doesn't work is the touchscreen.
When I boot to the factory Windows 10 SSD, touch screen works fine (aside from other Windows 10 issues like the taskbar crashing each and every time the windows button is clicked).
I notice the Windows 8.1 SSD still thinks it's in the original Toshiba as my "This PC" properties show, so that could be an issue there.
Please let me know if there's any thoughts. Thanks!
- Jason

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I just purchased a Dell Inspiron 7579.This is with the 15" screen and the hinges that let the system be used as a laptop, a tablet, or in "tent" or "stand" mode.When using it as a tablet, the keyboard is down, resting on the table or my lap or whatever.I'd like a cover that goes over that entire side of the computer.I *don't* want a "keyboard cover" that just covers the keys. But when I search, that's all I find.Anyone know of such a product?

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Hi I have 3 questions I'm trying to find answers for.
1)  I'm trying to figure out if there is a recovery partition on the SSD. I can see in the Windows recovery options there is a factory reset option so I presume there is one but can anyone confirm that for me?
2) If not can I create one on the SSD or HDD? (I'd prefer the HDD because of disk space).
3) Also is it possible to create a set of recovery disks? (I have an external disk drive)?

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Hi All,
I just bought my Dell Inspiron 13 7000 Series 2 in 1 for 2 weeks, I found out that my casing color from
silver grey color became dull color. Anyone facing this kind of issue before?
For the images below, you can see what happen to my casing just in two weeks after I purchased.

Answer:Dell Inspiron 13 7000 Series 2 in 1 Casing Issue.

Any Dell Inspiron 13 7000 Series users face the same issue?
Hope you can share with me if you purchased this laptop.

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So, I've had my Inspiron 13 for about a year or so. I've had no real major issues or complaints, including upgrading to Windows 10 and those that I did have were solved with a simple search. After having my laptop for a year, its storage eventually filled up. I used a program called CCleaner to delete any junk files on my system, doing my best to make sure the program didn't delete any files that I needed, or that were necessary to the system. However, my best wasn't good enough as my system lost its functionality to automatically rotate depending on what orientation the system is in (Auto-Rotate). I went to the support page for my model, ran the system diagnostic more times than I can remember, as well as doing a full system scan twice, but all the tests showed that my system had no errors and was up to date. I reinstalled all the drivers on the support page, and uninstalled and reinstalled QuickSet64 and the ST Microelectronics 3-Axis Digital Accelerometer Driver, as this thread had suggested the problem may lie there. I also downloaded the Dell "Intel Chipset Driver" as this thread had suggested, verified that QuickSet64 was starting up with my system as this thread had recommended, and disabled the sensor in Device Manager and re-enabled as this thread writer had done, along with updating as many items in Device Manager as I could. I did however notice that I only had one sensor whereas others have seen two, and the numerous t... Read more

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Hello !

I wanted to ask a question and it's
 Can I Change Dell Inspiron 15 7000 800$ Graphic Card ?
 ( Can I Order From Dell A Custom Order That Will Be :
Decrease Dell Inspiron 15 7000 1100$ Ram To 8 GB and
Change The Graphic Card With NVidia GeForce GTX 760 and
It Will Be The Same Price ! )

NVidia GeForce GTX 760 Price = 250$ Only !!!

Please Help Dell !

Answer:Can I Change Dell Inspiron 15 7000 Graphic Card ?

No, you cannot - the video chip is not a separate card.  It is a part of the mainboard - it cannot be upgraded either before or after purchase.

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Hey everyone. Recently, my computer's screen has been on the fritz, and I'm wondering if this might be something I can replace by myself with a part or if it's something that requires sending it back to Dell.The screen can still look normal, but will sometimes freeze completely if the computer lid is moved from a certain angle. When this happens there's also visual artifacts and a change of colour - sometimes the screen goes completely black. The problems are mostly gone whenever I'm moving the lid, but come back when I stop. Can I replace the screen my myself do you guys think? Or is it a cable that needs replacing/ a more solid connection

Answer:Dell Inspiron 15 7000 Series Screen Problems

Reseat (disconnect and reconnect) both ends of the wiring harness that runs between the mainboard and back of the display panel.  Check the cable for damage -- if it's damaged, or reseating doesn't fix the issue, replace the panel with a new one.
Depending on how handy you are with notebook repairs, it may be doable -- if not, a local shop can do the job for an hour's labor charge or so.

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Hello Dell Community, I am wondering how to fix this audio problem in my laptop speakers. Ive had this laptop for almost about a week now and it is really bothering me. Whenever I play music through my speakers they start to crackle, pop and sound static like. Can someone please help me fix this problem with my audio ? thank you very much in advance.

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I'm facing a peculiar issue with my Dell Inspiron 7560 laptop. When I start the laptop without the charger plugged in and press the power button, the laptop starts normally. However when I plug in the charger and then try to start the laptop by pressing the power button, the laptop simply won't start.It starts fine when the charger is not plugged in but when the charger is Connected , it won't start.
I have checked the charger and the same works fine after starting the laptop. The charger also passed the tests in pre boot diagnostics. I tried connecting from different wall outlets, still won't work.
The laptop is only a week old and this is the first time I'm seeing such an issue . I have also tried the "wake on AC charger " option in BIOS. So the laptop starts when i simply plug in the charger and the power button is no required .
So is it some issue with the charger or the motherboard or could be some loose connection inside the laptop. Kindly help if someone else experienced similar problems.

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my dell inspiron left speaker is not working even after whole restorartion.
I also updated the audio driver but no gain.
while testing with dell audio, when the screen show the audio output from left speaker but the audio comeout from the right side but that sound is very, and when it signals for right then fine.

tell me what should I do to resolve the problem.

Answer:dell 13 inspiron 13 7000 2 in 1 left speaker is not working

IAMRAMKING not working even after whole restorartion.
Hello. A speaker that doesn't work after restoring with the Factory Image is because of hardware failure, either a loose connection or dead speaker.
If you want to perform another test to make sure, run the audio test in the ePSA utility (or PSA on some models). These tests are in motherboard memory and do not depend on Winows or drivers -- in other words it is a purely hardware test, so if you don't hear the sounds during the test, it means hardware failure.
IAMRAMKINGtell me what should I do to resolve the problem.
If the laptop is still under warranty, contact tech support to have it repaired.

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When i start playing games , theres a loud fan noise which is bothering me so much. Anyone help me with this. I just bought this laptop a day ago.

Answer:Dell Inspiron 7000 Gaming Loud Fan Noise

Hi jmrocksmen1,
Please update BIOS to the latest version. You visit and enter the service tag. Click drivers and download on the left hand-side. Then click find it myself and install the latest BIOS.
Let us know if this helps.

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I am seeing more of these cracked open laptops come to my shop and every single one of them were lacking locktite on the fasteners/screws. The locktite is the blue paint looking material at the end of the screws.  The bottom of these screws should be completely blue if an adequate amount of locktite were applied. These laptops have none at all or a small patch on one side of the screw.
Every single screw is loose on these models because of it.  The hinges are absolutely fine it is the looseness of the screws causing a cascade chassis support failure. It begins by some screws coming loose resulting in more stress placed on adjacent tighter screws near the hinges. This higher than normal stress causes the chassis to crack at the hinges later causing complete hinge separation.
This is 100% a manufacturer quality control issue and Dell is 100% liable in my opinion.

Answer:Dell's hinge policy regarding Inspiron 15 7000 series

is this only Inspiron 15 7000, or the Inspiron 13 7000 as well ?

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I updated my Dell Inspiron 15 7000 7548 to windows 10 only to be brought into a catastrophic error. Based on my research this may work for other laptops but I can only say I used and tested it on my Dell.

Answer:Dell Inspiron 15 7000 7548 Windows 10 internal_power_error Fix

 The problem is that during the Windows 10 installation, the computer installs the wrong graphics card driver. It installs the AMD Radeon R7 M265 driver instead of the M270.
Here are the steps to fix the issue.
1. As soon as the computer boots up, login, and then hit the Windows Key button and the X,
2. Go to "Device Manager"
3. Scroll to "Display Adapters / AMD Radeon R7 M265 / Driver/ Disable". This will stop the computer from rebooting.
4. To install the correct graphics driver, just hit "Update Driver" and have it "Search Automatically" for it. 
You can download the Windows 10 drivers from the link below.
Dell Inspiron 7548 Drivers, Downloads and Manuals

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I just bought this touchscreen 2-in-one laptop with Dell Active Stylus for Dell Tablets (750-AAGN) .
my question here is :
1: Do Photoshop , Zbrush  support this laptop / stylus pressure sensitivity ? 
2: how good is the pressure sensitivity on this device ?
3: how durable is the screen ? if i draw on it for 4-5 hours per day it wont get damaged in short time ?
Thanks .

Answer:dell inspiron 13 7000 series 2-in-1 (7347) for drawing.

I have a Dell Inspiron 7000 series 2-in-1 and the newest version of the stylus (half silver half black). It worked amazingly well with all the software I tried including PhotoShop. Didn't try it with ZBrush. Pressure is pretty good. My kid is an artist and she said it compares favorably with her tablet for responsiveness. 

No idea about the screen, but since it is glass, I wouldn't think it would be a problem.

HOWEVER - the stylus completely stopped working with the upgrade to Windows 10 and so far there has been nothing from Dell about it. If you are using Windows 10 and the stylus is working, cool - you shoudl be in great shape. 

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Title says it all! I recently purchased a Dell Inspiron 7378 that comes with a 256GB Hynix SC308 SSD. I would like to save up and upgrade to a larger SSD, preferrably NVMe if the motherboard supports it. Does anyone know?

Answer:Can Dell Inspiron 13 7000 (7378) support NVMe?

Hi absolutpleb,
Inspiron 7378 supports only M.2 SSD up-to 128GB/256GB/512GB.
If you have any other query, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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I just get new laptop and it should be with Windows 10. First I tried to check the hardware configuration and see Windows desktop. But fail. It looks like hardware works but I got blue screen with some forms and cannot get at all what to do here, because the language is Poland! Laptop even talks but I cannot understand anything. At initial screen I choose the language and country (English/Ukrane), but at next screen it is still Poland and no way to get back or change to English. Why is it still Poland?

When I stick with that, I find Quick Start Guide on paper, coming with laptop, and it filled with few languages, and I can understand it, but it not contain description of the screen I see now. It possible, that blue screen is  "Finish windows setup" at some step ... though I not sure, as I not used windows 10 before.

How can I get it works in English?
How can I get to windows desktop and start work?
PS: I get laptop over post, and was not able to get help at place where I buy it. It would be nice if it possible to fix this myself, instead of repair service.

Answer:First start Dell Inspiron 15 7000 - Where is English Language ?

You're going to need to contact the seller of the system  - you're going to need to either have the seller send you the installer for the language you want, or purchase a new license in that language.
The product key is bound to the language shipped with the system -- in this case, it's embedded on the mainboard if that was the language shipped by Dell.  You'll need to purchase a new product key for the language you want to install.

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An FPS I play utilizes some of the function keys. They are not working in-game (namely F5 and F7). In case it helps, the game is Combat Arms. The laptop is brand new.

Any help is appreciated

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Hello, I purchased this touch laptop months ago and it has barely been used or even mobile. I have had an issue with the screen flickering for quite some time, it came out of nowhere prompting me to use the laptop less. 
The screen does NOT have an issue with flickering and brightness. The screen flickers EVERY time I move/touch the monitor at all. Sometimes when I move the entire laptop. Please give advice on what I should do as I don't have a ton of $$ to go anywhere to get it fixed and I bought the laptop in brand new condition from Craigslist so there is not a warranty.
Thank you for the help and please do not respond if you have the same problem, but you do not have a viable solution, that helps no one. 

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I'm in serious doubt and need some help ASAP :D
I'm going to buy my very first convertible and after watching all videos and reading all possible reviews and test I'll most probably get the: HP ENVY x360, (15-w100nm): 15,6" IPS FHD LEDIntel Core i7-6500U 2,50GHz Dual Core,4GB DDR3,HDD SATA 500GB,NVIDIA GeForce 930M (2 GB)
OR Dell Inspiron 13 7000, (7359, 272590743-N0281): 13,3" FHD LEDIntel Core i7-6500U8GB DDR3HDD 500GB/5400 rpm + 8GB SSDIntel HD Grafika 520
One is a larger with a stronger all metal body while other is a more compact but with not so quality case...
Any suggestion is more than welcome..
Thx in advance,

Answer:Dell Inspiron 13 7000 []359] or HP ENVY x360 [15-w100nm]

You can save about 30-40% off the dell if you get it from the Dell outlet. I just ordered a XPS 13 skylake i5, 256gb and FHD screen for $654. If you don't see the model you want on the website, chat with them as some devices/configurations aren't listed.

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My Delll Inspiron 7000 gaming laptop with GPU Nvidia 1050TI get heats up very fast when gaming.
Is it normal for the laptop to heat up that fast and until what temperature can this laptop operate without damaging its component?
Im connecting this laptop to a TV with 28 inch screen and set it to 1080p resolution with HDMI cable playing Dota 2. (Best looking resolution set on dota with 120 maximum FPS) (Size : 1920x1080 60Hz)
Im wondering will my laptop be ok if I continue to operate with such condition or should I reduce the resolution and FPS because the laptop is very hot and the fan is spinning fast and loud.
Any suggestion can my laptop support such game play and what temperature can this laptop operate without damaging it?

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The screen orientation will not auto rotate for me when I move my computer in any mode, tent, tablet, or laptop. 
When I pull up the screen icon on the right, it says auto rotate is locked, but it won't let me select it to unlock it.
I've tried restarting it and nothing changes.
Help please!!! :) 

Answer:Dell Inspiron 13 7000 Auto rotate lock

hi kayti, 
im experiencing the same issue, i hope somebody can help us. or i hope somebody from dell can address our issue in no time.

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I am planning to buy New Dell Inspiron 15 series 7000. I would want to replace the harddisk with SSD by next year or so. But i wanted to know if i can have SSD along with hard disk in this laptop.
I wanted both good performance along with large storage. So i was wondering if i can have two disks at once.
Thanks in advance

Answer:Can i have SSD along with hard disk in New Dell Inspiron 15 series 7000

mSATA and mini-PCI express have the same form factor but are electrically different.   It doesn't look like any of the newer Inspiron 7000 series models have mSATA connectors -- the older 3rd generation ones did, though.
If you want an SSD along with a hard drive, you'll need to consider  an XPS system - not an Inspiron.

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While I am using my laptop my keyboard will suddenly stop working, my mousepad will still work but I can't type on anything. Whenever I try to restart or shut down my computer to try and fix this it doesn't shut down properly and the power light is still on but the screen is black. I can't turn the laptop on or off there is just a black screen but the power light is on.

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I have tried EVERYTHING to get manual control of the fans and haven't been able to reliably control them. Tried Speedfan, HWinfo, the bios, etc. and can't get PWM control or to setup my own fan control curve.
The laptop bottom  is running too warm for my taste at low workloads which is inconvenient when using it in my lap and I just want to turn on the fans instead of having them off.
Can anyone help out? 

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HiI wonder if anyone can please offer any suggestions, I'm having a problem with an old laptop, which due to its exceptional battery life I would like to keep alive as long as possible.It's a Dell Inspiron 7000, running Windows XP, which over the years has generally been reliable. Usually when I start the laptop up, the 2 green lights come on at the front, but the machine suddenly seems to stop, often at different stages; either at the blue Dell logo or the Windows screen, and the image remains on screen, or while the screen is black. In either case, there is no response to any button presses, and the laptop is totally silent, as though switched off. The only option is to press and hold the power button, which will turn it off.Occasionally it will power up correctly, and either co-operate until I turn it off, or freeze at a later stage than usual. If I lift the laptop and move it, I can pretty much guarantee it will freeze. This is what suggests a hardware fault to me, rather than software, though please correct me if wrong.I replaced the screen and lid a while ago as I had managed to break the screen, but am assuming this fault is unrelated as there was quite a gap between the replacement and the fault occurring.Any suggestions would be much appreciated, as I can't afford to spend a fortune getting it looked at, but don't want to get rid of it. I'm not very good with computers, but if I know what it could be I may be able to look at options for getting it fixed, or attemptin... Read more

Answer:Dell Inspiron 7000 startup problem - hardware??

My guess is corrupt windows files due to bad sectors on the hard drive.Try running disk check on the hard drive.

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Hey guys,
Ive recently purchased a Dell Inspiron 15 7559 laptop and installed windows 7 x64.I've installed all the drivers from the Dell website that matched my model, however i still have issues with the touchpad. I'm able to right/left click but not scroll. I tried downloading the alps and synaptics drivers for touchpad and restarted the pc without any help.
Anyone experienced issues like this and found a solution?


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I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.

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dell inspiron 17 7000 keyboard and touchpad not working. 

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I'm in serious doubt and need some help ASAP :D
I'm going to buy my very first convertible and after watching all videos and reading all possible reviews and test I'll most probably get the:HP ENVY x360, (15-w100nm):15,6" IPS FHD LEDIntel Core i7-6500U 2,50GHz Dual Core,4GB DDR3,HDD SATA 500GB,NVIDIA GeForce 930M (2 GB)
ORDell Inspiron 13 7000, (7359, 272590743-N0281):13,3" FHD LEDIntel Core i7-6500U8GB DDR3HDD 500GB/5400 rpm + 8GB SSDIntel HD Grafika 520
One is a larger with a stronger all metal body while other is a more compact but with not so quality case...
Any suggestion is more than welcome..
Thx in advance,

Answer:Dell Inspiron 13 7000 []359] or HP ENVY x360 [15-w100nm]

You can save about 30-40% off the dell if you get it from the Dell outlet. I just ordered a XPS 13 skylake i5, 256gb and FHD screen for $654. If you don't see the model you want on the website, chat with them as some devices/configurations aren't listed.

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I have a new laptop dell inspiron 15 7000 7537 and I facing a problem with Windows 8.1, I think the OS is corrupted and I am unable to do any thing.

How can I make a factory restore?, the laptop doesn't have discs.



Answer:Dell inspiron 15 7000 7537 factory restore

Hi Oscar,
Can I know the exact error message that you are receiving. Or in case you want to restore the system to the factory state please follow the instructions below.
If the system is booting to windows please follow the first set of instructions or else you can follow the second set of Instructions.
If the computer is booting to windows please follow these instructions.

Swipe your mouse on the top right and to bring up the charms bar.
Click on Settings.
And then click on change PC settings
Click on General and then scroll down to “Remove Everything and Reinstall Windows”
Click on Get started. In the Reset you PC screen click next and follow the instructions.

If the system is not booting to windows please follow these Instructions.

Switch on the system and then switch off the system 3-4 times and then it will take you to the “Advanced boot options”
In choose an option screen click on Troubleshoot and then click on Rest. This will restore the system to the Factory state.

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What pens are compatible with dell inspiron 13 7000 series???????????????

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Does anyone know what the symbol means on the S key, it looks like a FAN or propeller?
And how does it function, does it need to be combined with FN key or other key combination?

Answer:Dell Inspiron 15 7000 gaming (Intel) - 7567

RePaRaQu,Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired NOTE: You can define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.

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Hey everyone! I'm new to the Dell support community; this is my first laptop and I love it:

I've been using the laptop for college, and I usually just put my laptop right on the desks. Lately, I've noticed that one of the bottom rubber "feet" has been sliding away from its usual spot and has left things messy because of all the glue; any suggestions on how to get it to stay? Are there any safe adhesives for laptops? I contacted Premium Support and they didn't have any replacements for the rubber (and I didn't want to get a replacement for the whole bottom half of the computer!)

Thanks for any help!

Answer:Dell Inspiron 13 7000 2 in 1 rubber adhesive suggestions

I have an identical problem. This seems to be an unexplainable problem for an otherwise perfectly good laptop.

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Hi I need some help. this morning, I was going to play a DVD on my DVD player for my morning workout but there was no sound. I have no idea what to do and it's bugging me. Sound on my computer is really important to me.

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I have connected an HDMI cable to the new Dell laptop which runs windows 10
I have inserted an DVI to HDMI adapter into the monitor and plugged in the HDMI cable.
(I want to extend my workspace on my laptop onto the monitor).
I've tested the set up of the cable and adapter using another laptop running Windows 7 and it all works fine.
However, my new Dell laptop does not seem to recognize the Dell monitor.
Please can you advise solution/s? 

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Hi dear,

I had Dell Core i7 Inspiron 15 7000 7537 for last 2 years and it was working perfectly fine. Recently about a month ago I upgraded my windows from 8.1 to 10 and it was working fine. Since yesterday it went into an error and got stuck on blue screen of death. When i restarted it started showing me blank blue screen so I have to restart multiple times and some times it was taking me to windows but most of the times was getting stuck on blue blank screen.
So I thought may be a restore will work but when i tried restoring to previous windows now when it starts it gets stuck on Dell bootup screen and keeps on saying Welcome and loading image and then restarts and keeps on getting restart for ever.
I have checked System Assessment and it shows no errors found. I tried to boot from USB but no luck and still stuck on restarting.
Now I believe my previous windows has been removed and i can't install other windows at all.
Please help me.

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Hi i have this laptop with base specs of
256GB SSD Drive
GTX1050ti 4GB
i5 7th Gen 7300

i wanted to know is there room for a HDD since the 256GB SSD isnt enough for me because i see one screw at the back of the laptop and am tempted to open it but i want to know if there is room for a HDD before thanks
The HDD i had in mind was either a 1TB 5400 RPM HDD or 1TB 7200 RPM HDD if there is room for a HDD will it support 1TB 7200 RPM ?
What about 500GB 5400 RPM HDD and 500GB 7200 RPM HDD
Please help me answer these 3 questions

Answer:Dell Inspiron 15 7000 Gaming Laptop IS THERE ROOM FOR HDD ?

Open the base cover to see what's installed - it could be an M.2 SSD (card drive) in which case the system will take a 2.5" hard drive.
It could equally well be a 2.5" SSD - in which case the additional drive would need to be an M.2 SSD (the system has space for just one 2.5" drive).

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My laptop that was purchased within the last 2 months keeps crashing after I try to load it from sleep mode. Any way to prevent this?


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Dell Inspiron 15 7000 (7560) does not recognize intel m.2 600p SSD in OS and BIOS

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So I recently bought a Dell Inspiron 17 7000 series laptop and was super stoked.
Then I got home and noticed it has a lot of audio problems.  
When I plug in my external speakers I get a sharp, loud, startling crackling noise when I sometimes change windows.
More importantly, my external speakers are not working with this Dell.   The subwoofer has NO SOUND coming out at all.  The non-subwoofer speakers seem to work fine.

I tried downloading both audio drivers that were mentioned by the verifed answer in the thread here  but I get this error message each time:
Some one please help!  I spent too much on this Dell to get this problem.  Every laptop I've boughten has worked perfectly out of the box except this Dell.   

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I have a Dell Inspiron 13 7000 series laptop.  It is 11 months old.  It has worked fine since day one until today.  Today the touchscreen quite working.  All the helpful hints from the internet do not work.  Some ask me to click on the TABLET PC icon in the Control Panel, but there isn't one.  Some tell me to turn off and back on the HID compliant Touchscreen control in the device manager, but there isn't one.  I am running Windows 10 which came installed from the Dell factory.  What else can I try (that I really can try)?

Answer:Touchscreen quit working (Dell Inspiron 13 7000 series)

The screen needs to be replaced - call Dell for a warranty replacement.

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Good afternoon. So I purchased a Dell Inspiron 15 7000 (7567) for my wife on July 13 and it was delivered on July 21st without any issues. The purpose for the laptop is more work and school since my wife is not a gamer, but I wanted to get her the best possible specs for the long term. All drivers on the laptop are from the Dell site and the laptop shipped with Windows 10 Pro. On the night I received it, my wife decided to watch some Netflix while I slept and the next morning, she sent me the attached screen shots. According to her, the screen just turned that way after having watched about 30 minutes of full screen material. She also stated that it flickered and that Windows was for a short while somewhat unresponsive (she couldn't restart the system). The following day I turned on the laptop without any screen issues. I did research and noticed a lot of driver issues with the Nvidia GeForce 1050 Ti GPU were being posted, but most specified BSOD issues with the Nvidia drivers not the Dell drivers. Nevertheless, I removed the Dell drivers and clean installed them again. Afterward, I did a barrage of tests on the laptop to see if the problem was hardware or software related. These are some of the tests I ran:
- Dell BIST tests
- AIDA64 Extreme Stability and Monitor Diagnostics tests
- Futuremark 3DMark SkyDiving Benchmark and Stress Test
None of the tests could replicate any issues with the screen. No artifacts whatsoever.
That same night the issue came up again, while wat... Read more

Answer:Dell Inspiron 15 7000 (7567) Screen Lines/Artifacts

Your best bet:  call and arrange a system exchange.  This one needs a replacement screen, which isn't worth pursuing on a brand-new system.

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I purchased the Inspiron 15 7000 series laptop 1-1/2 weeks ago at Best Buy. The salesperson had me buy a VGA to USB adapter and suggested I plug it directly into the USB port and not through the USB hub I also bought. However, I cannot get the monitor to work. The computer is running Windows 10. The display shows 3 monitors (I also have a monitor on the HDMI port) but the settings for the Dell are greyed out. On other computers, shutting the laptop cover allowed the use of two external monitors, but I haven't been able to get this to work. Even unplugging the HDMI monitor doesn't allow the Dell monitor to display. Does this monitor work on the newer laptops? If so, what else can I try? And am I limited to two monitors on Win10 with this computer?

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The Series 7537 BTX was purchased in 2014. It was slow at the time but adequate given use. Times change, use changes, speed now totally unacceptable.

Pertinent info:
1. 750GB 5400RPM SATA HD
2. 4th Generation Intel Core i5-4200U Processor (3M Cache, up to 2.6 GHz), UMA, C1
3. 6GB Dual Channel DDR3L 1600MHz (4GBx1 + 2GBx1)

Assuming I can do so (I've only worked on Lenovo's, never a Dell laptop), my current thinking is to switch out the HD for an SSD of whatever speed/model the BIOS will allow.

I do not know the max RAM for this machine. If it's 8 I'd toss what's there and replace with similar Crucial 8GB.

If I'm wasting my time/money--please say so.

If the idea is sound but what I'm doing needs altering--please tell me.



Answer:Need to significiantly increase Dell Inspiron 7000 speed or donate?

I think a SSD will be a big boost for you

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On the second day of usage, my laptop does not turn on the LCD. Its a Inspiron 15 7579 2-in-1
The keyboard lights up. I see a red led blinking permanently on top of screen, but , the screen keeps black, no image at all
The frontal led on base of keyboard blinks 7 times white plus 2 times amber
I read it means LCD failure.... Is there anything i can do to try solve it ?
Very frustrating for a second day of a new and expensive computer
Help me, Dell

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Good morning. 
My notebook have a 4k monitor with touch screen. After windows update driver's chipset don't install driver's touch and so there are only "unknown device". When Dell will fix this problem? The mistake is abosolutely on driver that isn't up to date from 2015. I have paid 1300 euro a pc with touch! 

Answer:Touch Screen Dell inspiron serie 7000 7559

I'm assuming windows 10 is on the system.....
I'd suggest using the System Restore tool on system to go back to an earlier time before the touch screen problem occurred. Please type Create A Restore Point onto the [Cortana] search box, select System Restore, Next.....  

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