Computer Support Forum

I ran a Windows 10 update and my Desktop will not boot up.

Question: I ran a Windows 10 update and my Desktop will not boot up.

After running the update my desktop is stuck in a failed automatic repair mode. None of the recovery options function, no response with the F8 or F10 key. What has happened and what can I do to get this machine fixed?

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Preferred Solution: I ran a Windows 10 update and my Desktop will not boot up.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: I ran a Windows 10 update and my Desktop will not boot up.

Always include PC model in your posts.
F8 doesn't work with Windows 10, and F10 never worked with any version of Windows on Dell PCs. Only F12 works with Win 10.
If you didn't create a recovery drive, you will have to create a bootable USB with Win 10 and repair the installation. You can download the files for free from Microsoft.
Check for Win 10 recovery options here:
support.microsoft.com/.../windows-10-recovery-options

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The pc stays on for about 1 second and repeating the process..i can't do anything within that 1 second
Pressing the f keys does nothing, This might be the final nail in windows 10 for me..first the freezing now
this.

Answer:windows update desktop cannot boot

If i could try to get a picture. Your machine is power off. You power it on, it starts but after about a second it dies. It may try this many times or you press the power and it does this. You don't see any vendor logo or "BIOS" type screens. Is this correct?

If so this is a hardware issue. Are you hearing any beeps as it starts? These beeps can tell you information. What is the detailed model number of your unit.

What I could recommend if you are into it, open your case. Ensure you ground yourself so you don't introduce a static discharge. You likely know this, I can never tell from oyur designation, static can end the life of certain computer parts. You might try reseating cards, cables etc. Given it a try.

If this doesn't work uninstall any addins you don't need. Extra drive, sound cards, etc. Try it. Then uninstall all memory except one stick, may have to reference manual to see what position the only stick needs to be in, try it. Try a different stick. Really important here that you don't have any static build up.

If this fails and you have one, test PSU. Maybe even take PSU to shop and let them test.

The freezing may have been the precursor to the failure. Hopefully it will be something as simple as a bad stick of memory that has failed.

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So I was shutting down my computer and it did an automatic update, and I left to go do something. I came back with my brother on it and unable to Boot Windows 10, it just takes me to the UEFI Bios Screen, I don't think it's hardware, and apparently it happen while my brother was on the computer. Anybody know the problem/solution?
 

Answer:What's wrong with my Desktop? Windows 10 won't boot after update

Welcome to PCHF
On a clean machine, please download FRST 64bit or FRST 32 bit and save it to a flash drive. Note: You need to run the version compatible with your system. Plug the flashdrive into the infected PC.
If you are using Windows 8 or 10 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt. If you are using Vista or Windows 7 enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used. To make a repair disk on Windows 7 consult: https://pchelpforum.net/resources/create-a-windows-7-rescue-disc.114/ To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
... Read more

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Since the infamous November Update, my setting to boot straight to desktop from start-up works but when I put the pc into sleep mode and wake it up, I now have to log on. Can anyone help please

Answer:Windows Update Upset Boot Straight to Desktop

Go to Power Options under System Setup and uncheck the

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I read the sticky on what to do before posting but unfortunately I can't get to my desktop to get the info. I figured I would just list my specs.

Gigabyte Z77-DS3H
Intel core i3 2120
Nvidia GTX 560 Ti
8 GB RAM
Crucial 128 GB SSD (drive with the OS files)
Seagate 2 TB Hard Drive
Windows 10 64-bit

I was using my computer like normal, I walked out of the room for about an hour and when I walk back in I see the automatic repair and diagnosing screens loop on my computer. I had not installed any new drivers for any of my devices recently either, the only thing I could think of is a windows automatic update. I tried most of the alternative startup methods from the options. Tried system restore, it kept giving me errors. Tried to refresh it and it gave me an error. I am getting the error message of Automatic Repair could not repair your computer and it displays the log file "E:\WINDOWS\System32\LogFiles\Srt\SrtTrail.txt"
I found this odd because my E: drive does not contain my OS files, my C: drive does. I go to the command prompt from the recovery console and open up the log file srttrail.txt it shows one error (0x490) a recent driver installation or upgrade may be preventing the system from starting. I open up bcdedit and it shows that none of my defaults are to my C: drive like they should be. Again odd, I change them to the C: drive, close out of the command prompt and restart again. Still doesn't work. I check in my bios, my C: drive is no longer list... Read more

Answer:Possibly a windows update error preventing boot up to desktop?

In the RE (Recovery Environment) Windows will many times not be on the C: drive like it is in Windows.
There are at least one maybe two Hidden Partitions that are labeled System that have no drive letter in Windows, these partitions hold the Boot information.
In the RE they may be given a Drive letter and push the OS partition to a lower drive letter (ie) E:
In the RE Command Prompt type the drive letter E: and press enter. Type DIR and press enter, to confirm that there is a Windows directory in the E: drive. Now type chkdsk /R and press enter. Now type a Y for Yes and restart the computer. Check Disk should run at next bootup. It will take a while. Try starting normally. If that fails back in the RE run the BCEdit commands from the E: drive.

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Hello,
 
Yesterday I allowed Windows Update to install whatever it was nagging me about, this was about 6am I think.  After the restart so it could finish the installations I found that it took ages to boot back into Windows, at which point launching and using any program is sluggish to the point of nearly being unusable.  A window slowly fades in, takes about four seconds.  Firefox, which I'm using now, takes just as long to open a tab, and typing is delayed just enough that I have to wait for the sentence to catch up.  Also, Yahoo has become my default search engine, I don't know if this is directly related but it's suspicious anyway.  I work in Photoshop which is absolutely impossible at this point.  I tried restoring back to September 5th, which reportedly succeeded, but has made no change.  I wrote down the boot process this morning as it slogged past:
-7:35: Digits pop up on a black screen 98 B4 99 92 99 A2 A3 A2 A3 (seem to be the same numbers that appear, though not this slowly) It takes a few minutes to go through all of them, then it sits on A3 until-
-7:55 Goes black.  Some time after this, maybe a minute or so, the 'MSI Military Class II' logo slowly, slowly loads in chunks from the top, this takes about 30 seconds.
-8:01: Logo slowly fades to black, about 10 seconds.
-8:06: A blinking prompt appears, disappears after a few minutes, reappears
-8:12: Goes black.
-8:46: Login finally appears, I'd checked on 'No GUI' in th... Read more

Answer:Win7 Desktop ridiculously slow after Windows Update, 1 hour boot

Update:  I restarted again, I let it install whatever updates it had lined up, presumably the same ones I reverted from.  I took out half of my RAM and turned it back on, it booted up perfectly fine and went straight to Windows without a problem.  I restarted again, put the RAM back and it's still working.  I can only assume that one of the updates installed incorrectly and it was fixed the second time around.  I'm still having issues with USB it looks like, but that's probably not an 'Am I Infected' issue.  I suppose this can be closed. 

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Windows updated a few days ago and since then I can boot.

I get: Your PC ran into a problem and needs to restart. We're.....
'Stop code: SYSTEM THREAD EXCEPTION NOT HANDLED'

I can't manage 'Windows Update' (...there is little to manage anyway since the updates are literally forced down our throats) because at the top of the screen it says in RED, "Some settings are managed by your organization." I am the organization. This is a personal/one-user machine.

I create a full image twice a day so I used MR to restore a good image and got back in. Now, Windows 10 10586.753 installs updates every night and I have to do it all over again. I'm in a terminal loop.

I can't utilise a program like "WhoCrashed" because I can't get back in to analyze it. I have to restore an image each time. While I was in a restored image it do perform a 'Restore Point' so I could try that on the next boot failure in 'Troubleshooting.' But once in 'Advanced Options' during the boot repair, under 'Restore' I had no Restore Point listed.

I booted using WinPE and looked around a little but I couldn't find much to see or do there.

I ran SFC and DISM inside a restored image they both came back perfectly fine.

I used the following two lines in 'Safe Mode Command Prompt' during one Advanced Repair attempt but neither correct anything:

sfc /scannow /offbootdir=c:\ /offwindir=c:/windows
and
bcdedit /set {default} bootmenupolicy legacy
Crash dumps won't help because I can't get to ... Read more

Answer:Feb 2017 Windows Update breaks boot. Can't boot machine after Update.

RobH2,


Is this happening in a Windows 10 Pro Insider Preview build?

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Windows updated a few days ago and since then I can boot.

I get: Your PC ran into a problem and needs to restart. We're.....
'Stop code: SYSTEM THREAD EXCEPTION NOT HANDLED'

I can't manage 'Windows Update' (...there is little to manage anyway since the updates are literally forced down our throats) because at the top of the screen it says in RED, "Some settings are managed by your organization." I am the organization. This is a personal/one-user machine.

I create a full image twice a day so I used MR to restore a good image and got back in. Now, Windows 10 10586.753 installs updates every night and I have to do it all over again. I'm in a terminal loop.

I can't utilise a program like "WhoCrashed" because I can't get back in to analyze it. I have to restore an image each time. While I was in a restored image it do perform a 'Restore Point' so I could try that on the next boot failure in 'Troubleshooting.' But once in 'Advanced Options' during the boot repair, under 'Restore' I had no Restore Point listed.

I booted using WinPE and looked around a little but I couldn't find much to see or do there.

I ran SFC and DISM inside a restored image they both came back perfectly fine.

I used the following two lines in 'Safe Mode Command Prompt' during one Advanced Repair attempt but neither correct anything:

sfc /scannow /offbootdir=c:\ /offwindir=c:/windows
and
bcdedit /set {default} bootmenupolicy legacy
Crash dumps won't help because I can't get to... Read more

Answer:Feb 2017 Windows Update breaks boot. Can't boot machine after Update.

Moderator. Please delete this. I've started it in the 'General Support' forum.

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This computer has been largely unused for the past 9 months except for a few times when it was used for printing. Windows was updated at least once upon shutting down the computer. I was able to boot to the desktop with no problems yesterday. I began updating programs and after updating Avast, was prompted to restart. After restarting, it will no longer boot to the desktop. I am not even able to boot into safe mode.

I ran Startup Repair from System Recovery. It was unsuccessful and gives an error message of StartupRepairOffline. I read that I could take a boot disk and run Startup Repair from there. I tried that but got the exact same error message.

I tried System Restore. There is only one restore point (even after checking "Show more restore points") from just before the Avast update. I tried restoring to that, and Windows says it was successful, but I am still unable to boot to the desktop and get stuck in the same loop of only being able to restart into System Recovery mode.
I tried running sfc /scannow from the command prompt within System Recovery but it says that there is a "pending system restore" requiring a reboot to complete. Rebooting doesn't seem to affect anything though. I read about deleting pending.xml from my install directory as well as the x: directory. I made copies of these files to a USB drive then deleted them from the directories on my PC. Then I rebooted and tried sfc /scannow again but still got ... Read more

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I have Desktop H430.I try to update 8.1But I cannot find update link at metro store nor metro window update. even metro store keep close down now. and cannot update Windows8-RT-KB2871777, Windows8-RT-KB2871389 help me.

Answer:Desktop H430 - update problems - how to update Windows 8.1 ?

Hi Delightahn,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the upgrading process to Windows 8.1 is not working as expected. Below is the links with steps and information to upgrade the OS (Operating System):
 

Windows 8.1 - Update consideration & Resources
Update to Windows 8.1 from Windows 8

Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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 Attach.txt   11.47KB
  0 downloads
 ark.txt   3.01KB
  0 downloadsSo far I've managed to contract a couple different types of viruses (half of them from antivirus programs or cleaners), failed miserably at a system restore (Backup just threw everything in with no rhyme or reason-unrelated files together in same folder and some even in a folder, files and folders put in places they don't belong, duplicates, etc. The COMPUTER doesn't even know where it put them), deleted vital files and folders, restored the registry to the last good, which happened to be a day when I had the Avira desktop virus AND my keyboard didn't work due to IDVault, and restored the registry to around the time dinosaurs roamed the earth.Last night, after a failed installation of installer files, most of my drivers stopped working. I'm getting Errors 3, 31,0x80004005 and some I can't remember and when I go into Microsoft Defrag, the bar is almost completely red. My CPU's are at 100%. . I tried lowering priority of winlogon and csrss, but it says "access denied." It also says that when I try to do anything with Avira in Services. I can't find any form of the word "Avira" when I search, but you see on the log that it's there's a file called "avgio" and a couple others. I tried to run system restore again this morning, but it kept saying nothing was changed when I logged back on. My compu... Read more

Answer:Google Redirect, Antivir Desktop Virus, Windows Update Virus, Lost Desktop, Failed System Restore (twice), Drivers/ Installer N...

There was a glitch when I was posting this so it doubled. How do I delete a post?

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So far I've managed to contract a couple different types of viruses (half of them from antivirus programs or cleaners), failed miserably at a system restore (Backup just threw everything in with no rhyme or reason-unrelated files together in same folder and some even in a folder, files and folders put in places they don't belong, duplicates, etc. The COMPUTER doesn't even know where it put them), deleted vital files and folders, restored the registry to the last good, which happened to be a day when I had the Avira desktop virus AND my keyboard didn't work due to IDVault, and restored the registry to around the time dinosaurs roamed the earth.Last night, after a failed installation of installer files, most of my drivers stopped working. I'm getting Errors 3, 31,0x80004005 and some I can't remember and when I go into Microsoft Defrag, the bar is almost completely red. My CPU's are at 100%. . I tried lowering priority of winlogon and csrss, but it says "access denied." It also says that when I try to do anything with Avira in Services. I can't find any form of the word "Avira" when I search, but you see on the log that it's there's a file called "avgio" and a couple others. I tried to run system restore again this morning, but it kept saying nothing was changed when I logged back on. My computer has been very slow, files are missing, in the wrong place or corrupt, several drives and msiexec won't work, ... Read more

Answer:Google Redirect, Antivir Desktop Virus, Windows Update Virus, Lost Desktop, Failed System Restore (twice), Drivers/ Installer N...

Someone is helping me go through all the neccessary steps to remove whatever is infecting my IS. I will update when the issue has been resolved. Thank you

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We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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Windows 7 Update Boot Error

Maybe this should be under Windows update problems, however I'm not positive that it is an update problem. I have no clue why this is happening. I am running windows 7 64


My computer has been trying to do a system update for awhile. I would shut down the computer. Then upon boot up the computer would try to install the files. When windows would load, the load would fail and the computer would restart. Then the computer would remove the changes and reboot. Finally the computer would boot normally only to still need an update (obviously).

Today the computer is booting up getting to the windows loading screen only to cause the computer to "reboot". The problem is the computer will never reboot from here. Currently to access the computer I have to enter in through safe mode. There seems to be an error with the windows update software. I run Windows Update Trouble shoot and Error pop up that cannot be fixed.

Windows Update
Publisher details
Issues found
Repair Windows Update components
Repair Windows Update components
Repairing Windows Update components frequently resolves common Windows Update errors
Not fixed
Windows Update components must be repaired
Completed
Potential issues that were checked
Repair default Windows Update locations
Repair default Windows Update locations
Change Windows Update locations to Windows default settings
Issue not present
Issues found
Detection details
6
Repair Windows Update compo... Read more

Answer:Windows 7 Update Boot Error Can only Boot in Safe Mode now

Boot into System Recovery Options to run Startup Repair repeatedly.

It should offer to System Restore. If not and it won't start Win7, boot back in to manually System Restore to before the problem began, working backward.

Otherwise start working through these steps for Troubleshooting Windows 7 Failure to Start
reporting back results.

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I might be in big trouble here, but I'm hoping someone can help.

I turned off my computer, which triggered a bunch of updates. A few days later when I turn it on it doesn't boot (and/or asks for input that I can't see due to having turned off the boot GUI a while back).

So I have a blank screen right now that I can't get passed.

What I've tried

Double checking all the hardware (Ram, GPU etc).

Tried to hit F8 on startup to get to safe mode. Since I can't see, i've made an educated guess on which opton is Last Known Configuration and tried that a bunch to no avail.

Tried to hit F2 to get to the Bios.

Tried to start it up with a Windows 7 Recovery Disk...again I don't know if this was successful as I can't see anything.



I know I'm stupid to have turned off the GUI, and wishing I could go back in time to fix it.

Help?

Answer:Boot Issue after Windows Update (Boot GUI turned off)

Hi and welcome to SevenForums,
I've never had the guts to try that
Possibly just wait a while on the black screen and enter the password and the enter key will work :?
GUI Boot - Enable or Disable in Windows

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Windows Update consistently fails to install KB2839229 on a Windows 7 SP1 desktop. This update first appeared on 12 June 2013 and has always failed to install since.

The error code given for the failure is 800703ee. This error code is not one listed in the subsequent help/support for that error. Does anyone have any information what this error is?

The automated windows update troubleshooter claims there are errors to fix and fixes these but this does not fix the above Windows Update failure.

Also tried the troubleshooter manual options:
Installing the update manually, fails with the same error.
There are no MS license to accept for this update.
There is sufficient disk space for the update: 340GB free.
The download/installation was not cancelled nor connection interrupted.
No driver updates were installed concurrently with the windows update.

Other Windows Updates are successful, only this one fails.
NB Windows Update does not run in Safe Mode with Networking.

sfc /scannow run as an administrtor found no errors.

Registry, Anti-virus and Malware scans also found no anomalies.

Any other suggestions to try?
 

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Recently i updated the windows patch KB4048957 Monthly Rollup.

After that my application start crashing while closing. I checked the logs and found that the application is crashing when 

FreeLibrary() function gets called.  It is trying to un-register all the dlls and at last it crashes.

The last statement i trapped using application verifier is  
<avrf:trace>mfc120u!+6e7e8f33 ( @ 0)</avrf:trace><avrf:trace>mfc120u!+6e7e9155 ( @ 0)</avrf:trace><avrf:trace>mfc120u!+6e6e7e8e ( @ 0)</avrf:trace><avrf:trace>USER32!gapfnScSendMessage+332 ( @ 0)</avrf:trace><avrf:trace>USER32!GetThreadDesktop+d7 ( @ 0)</avrf:trace><avrf:trace>USER32!CharPrevW+138 ( @ 0)</avrf:trace><avrf:trace>USER32!DispatchMessageW+f ( @ 0)</avrf:trace><avrf:trace>mfc120u!+6e7d86f2 ( @ 0)</avrf:trace><avrf:trace>kernel32!BaseThreadInitThunk+12 ( @ 0)</avrf:trace>
<avrf:trace>ntdll!RtlInitializeExceptionChain+63 ( @ 0)</avrf:trace>
<avrf:trace>ntdll!RtlInitializeExceptionChain+36 ( @ 0)</avrf:trace>

However in other OS(win10 or windows server) this issue doesn't occur. Even on win7 if we don't have this patch applied( KB4048957
Monthly Rollup), this issue doesn't happen.



Can somebody please help to understand why it occurring due to patch.

Nihal.k

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Hi,My first post here and I'm wondering if someone can help with my problem since I've completely run out of ideas...For the last few months I have been unable to load Windows Update, Windows Search, or the Personalize Desktop option when right clicking on the desktop.When I click on these items a window will open for a second (completely white) and then close instantly. There's seemingly no way around this and the same is true in Safe Mode.Suspecting a virus, trojan or similar I have run a number of scans (AVG, SpyBot, Ad Aware, Malware Bytes, Kaspersky, Norton, command line sfc, etc). Apart from a few tracking cookies nothing has been found. Running HijackThis also revealed nothing untoward.I've search the MS Knowledge base extensively and not found anything. There are similar problems regarding specific error numbers but I do not get one, just a window that opens then quickly closes. I have tried MS's own FixIt tool for Windows Update and it didn't make any difference.I can still search using the quick search bar in the start menu but clicking "search everywhere" does nothing. I can still change my desktop background by right clicking on an image and choosing "set as desktop background".I cannot run Windows Update. All of my other software is completely up to date.I still suspect that this is some sort of very clever trojan rather than an OS error but since I'm not getting any error messages I can't be sure.Any advice wou... Read more

Answer:Windows Update/Windows Search/Personalize Desktop will not load

Can you run regedit?

Access the Microsoft website?

Update your installed AV program?

What other system anomalies exist?

Louis

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I recently did an unusually long Windows update that took about an hour in total, and once my computer was running again, Windows gadgets said "Windows Desktop Gadgets has stopped working" and then I tried to open Skype which also said "Skype has stopped working". I tried updating Java, a second Windows update, uninstalling and reinstalling Skype, advanced uninstalling Skype and reinstalling, but nothing I'm doing seems to be having any effect. I'm completely out of ideas, and was hoping someone could help me to solve this?

Answer:After Windows update Skype and Windows Desktop Gadgets no longer run.

Bump. This is at 100 views with no one offering any advice. I'm really stuck here, I've exhausted everything that I know how to do to fix faulty computers. I would really appreciate any advice. Thank you in advance.

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I have a desktop that used to run windows 7, and finally decided to update to windows 10.  Update had not problems, however I have no sound.  I tried to update the driver via windows update and HP support assistant, both failed to recognize the problem under windows update, i get the following msg:  IDT - Audio Device - IDT High Definition Audio CODEC - Error 0x8007001f please any advice would be appreciated. Thank you










Solved!
View Solution.

Answer:no sound for desktop after update to windows 10

Hi: The product specs page indicates that your PC came with W7 64 bit. I can tell you that there is no W10 32 bit audio driver. If you inadvertently posted the wrong bit version, see if this W10 64 bit IDT audio driver works... This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system. File name: sp71717.exe If not, there is a workaround that you can try to at least get the sound to work... Go to the device manager and click to expand the Sound, video and game controllers device category. 1. Select IDT High Definition Audio CODEC under that category.2. Select Driver tab.3. Click Update Driver... button.4. Select  -> Browse my computer for driver software.5. Select -> Let me pick from a list of device drivers on my computer.6. Select  High Definition Audio Device (Not  IDT High Def...  this is important.) and click Next.    A warning message may appear,  but click Yes.7. Windows has successfully update your driver software.8. Restart the PC. The key is step 6.    

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I have a Pavilion Elite HPE 450t PC and a few months ago it stopped accepting automatic downloads of Microsoft updates.I tried using the tools Microsoft has to no avail.Sometime after, my security software Norton Security suite went failed and wouldn't reload.  Norton failed to come up with a solutions.  I'm assuming this has to do something with the large backlog of unloaded updates. ? Is it possible to load windows 10 over win 7?   I've had my PC tested for root kits, viruses, and it keeps coming up clean, but the upgrades are still not loading. I'd sincerely appreciate any help you folk can provide.  Thanks in advance Leon R.

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I need windows 10 update many time i have tried by using 2g 3g and wifi by windows 10 has not installing,please give a solution to update windows 10 by using desktop

Answer:How to update windows 10 on my lumia 535 ny using desktop

Can you tell us where the update fails to proceed? To my knowledge, it is an in-place upgrade and cannot be done via a desktop.

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Hello.I hope someone can help me here. My brother had some problems with a few viruses. He had picked up Sasser and MSBlast (i think they were) and a couple of others. We downloaded the SP1 Service Pack as he hadn't been using Windows Update.Before we installed it we did a clean up of old programs and desktop icons during which i noticed something curious. On my PC my desktop folder is c:\documents and settings\steve\desktop. However on my brothers its c:\documents and settings\james\cookies\desktop!There is a c:\documents and settings\james\desktop folder but it doesn't seem to be used.After we installed SP1 the icons on the desktop stopped working. Most would respond with the message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". This only occurred with icons in the james\desktop folder. If the icons are moved to the james\cookies\folder then they also don't work!They will only work if moved to the all users\desktop folder - took 3 hours to find that out!All the icons where fine before SP1 but now if we install a new program we need to move the programs icons to the all users\desktop folder to work.There is only the one account by the way.Is this someone wrong with SP1 or his PC?ThanksSG

Answer:Windows XP SP1 Update and Desktop Icons

Can anyone help please?ThanksSG

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Hi, I'm sure a lot of people have had this problem as well, and I need to know how to fix it. I have 4000 POS .TMP files in my C:drive. I also have a Windows Update and Help and Support Center Icon on my desktop that appeared this morning. When I boot up my computer, I get the message kmode_exception_not_handled. I also get frequent windows popping up saying I have problems with my Registry. HELP ME PLEASE!!! THANKS!

Edit: I will post my Panda Log ASAP

Answer:Pos Files, Windows Update On Desktop

Hello and welcome to TSF


Apologises for the delay getting to your log. The helpers here are all volunteers and we have been very busy lately. If you are still having malware problems, follow instructions below.

=========

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.
What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

========... Read more

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When will Microsoft reset Windows Update so that the Bing Update is NOT pre-checked?
Having an Optional Update pre-checked forces an unwanted install on unwary customers.  Bing Desktop is another layer imposed on system processes in a blatant attempt to push name-brand products out to consumers.
Remove it, please.

Answer:Windows Update and Bing Desktop

Just uninstall Bing Desktop if you don't like it.  Go to the control
panel, programs and features, Bing Desktop - Uninstall.
 
 
 
Bob Comer - Microsoft MVP Virtual Machine

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Hello

PC hang when I load it after the last update. The desktop is showed and PC start to load item from the toolbar ( the one next the clock). 2 application are loaded then system is hanged. Cursor is displaying a small circle and that it

I could load PC in safe mode.
PC has 3 hard drive.

I did the chkdsk and SFC /scannow on each drive, No error found

Win 10 diagnostic report error found, but when I look in the Event manager, I don't see what is the problem.

There is probably a corrupt file, but how do I diagnose that?

Martin

Answer:Windows hang on desktop after last Win 10 update

Is this the new march update? My installation also got affected, got noticed of disk errors and my taskbar is useless. No start menu or notification center.

2 more replies
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Hello

PC hang when I load it after the last update. The desktop is showed and PC start to load item from the toolbar ( the one next the clock). 2 application are loaded then system is hanged. Cursor is displaying a small circle and that it

I could load PC in safe mode.
PC has 3 hard drive.

I did the chkdsk and SFC /scannow on each drive, No error found

Win 10 diagnostic report error found, but when I look in the Event manager, I don't see what is the problem.

There is probably a corrupt file, but how do I diagnose that?

Martin

Answer:Windows hang on desktop after last Win 10 update

Is this the new march update? My installation also got affected, got noticed of disk errors and my taskbar is useless. No start menu or notification center.

0 more replies
Relevance 43.46%

Hello

PC hang when I load it after the last update. The desktop is showed and PC start to load item from the toolbar ( the one next the clock). 2 application are loaded then system is hanged. Cursor is displaying a small circle and that it

I could load PC in safe mode.
PC has 3 hard drive.

I did the chkdsk and SFC /scannow on each drive, No error found

Win 10 diagnostic report error found, but when I look in the Event manager, I don't see what is the problem.

There is probably a corrupt file, but how do I diagnose that?

Martin

Answer:Windows hang on desktop after last Win 10 update

Is this the new march update? My installation also got affected, got noticed of disk errors and my taskbar is useless. No start menu or notification center.

more replies
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Hi. Windows Update installed 14 important updates yesterday. I also uninstalled all instances of SQL Server 2008 from my machine. I just noticed the "Windows 7 Build 7601 This copy of Windows is not genuine" message on the desktop tonight. Below is the requested information from MGA Diagnostic Tool. Any help is greatly appreciated.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6683A4F8-D341-489F-98C1-C642C542F3A1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80... Read more

Answer:This copy of Windows is not genuine on desktop after a Windows update

Please open an Elevated Command prompt, and run the following commands...


NET START SPLDR
NET START SPPSVC
NET START SPPUINOTIFY

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

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I did an Automatic Windows Update, restarted, and my Desktop was black, all my shortcuts were gone, the windows and toolbar were from Windows 98, and I could not access any programs or files.

I restarted again, and now my desktop is back with all my files and programs, I can use the internet, but I cannot change the toolbar or windows back to Aero.

I tried to troubleshoot and I attached the screenshot below.

Something like this happened to me before with the update. I wish they would stop screwing me over with this bs.

Please help.

Answer:Windows update screwed up my desktop, Windows 98 toolbar

Something is wrong if you are getting burned with updates. Never once in my life did I or other people I know get burned by a Microsoft update like this, and I used windows me. Not saying it cannot happen, its just I suspect something else is wrong with your computer.

So lets find out whats going on here. Most people that have problems with windows is mostly caused due to poorly written programs by 3rd parties.

1.) What programs do you have running at startup?
2.)You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

Troubleshoot Application Conflicts by Performing a Clean Startup

3.) What security software do you use?

4.) Download the latest video driver for your laptop from here:

http://global-download.acer.com/GDFi...C=ACER&SC=PA_6

5.) Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Please indicate what message was displayed at the end:

Windows found no integrity violations

OR

Corrupt files were found, and windows was unable to fix them.

OR

Corrupt files were found, and windows successfully repaired them

6.) You can do a System Restore back to a point before this issue. But this is only a quick fix, we would need to find the real cause.
Any questions just ask

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Hi, Im getting infinite bootloops when i trying to do a clean install of windows 7 i did this with no CD just installation files from my old desktop and got no recovery disk or installation disk or what so ever if any could help me pls... thanks

Answer:windows 7 clean install from windows desktop, infinite boot loop

Hello RJ,

If you like, you could use OPTION ONE to create yourself a Windows 7 installation DVD or USB flash drive that you could boot from to do a clean install of Windows 7 with at boot instead. The TIP section tells you how to get an official Windows 7 ISO to create this from.

USB Windows 7 Installation Key Drive - Create

Hope this helps,
Shawn

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I got an error message that I had a corrupted file and I needed to place my Windows CD in the drive to correct the problem. I placed the disk into the drive and began reinstalling Windows when my computer shut down. Now everytime I place the Windows CD into the drive, the following message is received:

file\i386\NTKRNLMP.exe could not be loaded. The error code is 7.

Is it possibe to do anything to try and fix my computer, repair Windows, or even re-install Windows. Any assistance great appreciated

NOTE: By the way, my computer has no floppy drive!

Thank you.

Answer:Windows XP will not boot to desktop

you can reformat and reinstall a completely fresh version of windows or you can preform a repair on the os to fix any corrupt or missing files. if you would like to repair let me know what version of xp you have Home or Pro.

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There was a bad thunderstorm the other day and I lost power while my computer was on. This wasn't the first time this has happened so once I got power back, I turned my computer on again. It takes my pc 5 minutes to get to the desktop and while that took place, I lost power again. After I got power back and waited an hour to make sure it was going to stay, I turned my computer on. This time I saw a screen that told me Windows did not shutdown correctly and asked me to enter safe mode(or with networking or command prompt) or start normally. I chose to start normally but when it shows the Windows XP boot screen (http://img828.imageshack.us/img828/1...bootscreen.jpg) it seemed to hang. The bar on the bottom of screen kept going but I'd never get to the Windows XP login screen.

Seeing as how it appeared to be stuck to me, I manually rebooted the pc and I again was given options on how to start windows, I selected Safe mode this time but it gave me a list of what I assume it was going to be loading (a lot of .sys files and stopped at JGOGO.sys) but that too froze to me.

I then took out the Hard drive and placed it into another computer but it was the same thing, only this time it would reboot by itself.

I have a lot of important files on this drive and I'd really like to try to get this fixed (I'm hoping its not a hard drive problem)

Computer Information (more can be found in my computer specs section next to my user name):
Windows XP Professional 32-bit S... Read more

Answer:Windows XP won't boot to desktop

The power failure likely caused some data errors on your drive. You need to run chkdsk /r on it. You can do that by installing the drive as a slave into your other computer.

It is always a good idea to have your data backed up prior to running chkdsk with the /r switch.

You could also run chkdsk /r from a Recovery Console session but you can't back up your data that way so it would be riskier than the slave method.
 

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One night 5 weeks ago my All in One computer froze and after several hours I did a hard shut down. When I rebooted the computer would not boot and I received error 0x000000f. I bought Easy RE for windows 7 and it did not fix the problem. I used Gparted and was able to repair the boot files and then was able to get the computer to boot from several different ISO disks I keep on hand. Hiren's Boot disk being one of these. I tried copying files I need to save but this takes forever as I am not seeing specific files I would like to save. But I can see my Norton N360 backup and all the files seem to be in these folders. But copying these folders will take weeks. I gave up on this idea after a week of trying. After much online research and taking baby steps I can not boot to the windows logon screen. I type in my password and after a few hours the screen comes up and goes directly into check disk. I let this run the first time until it completed, I presently have chkdsk running a second time and this time I am taking pictures of the steps as they complete. I missed the first chkdsk final summary. After chkdsk the computer tries to load. But there is only a teal blue screen; and in the lower right hand corner it says this copy of windows in not genuine. I know for sure this is a legal copy of windows as it came installed on the computer. I have been able to run the repair disk with no success. I have been able to get to an elevated prompt when I try to run certain tasks but it ... Read more

Answer:Windows will not boot to desktop

Hi .. What chkdsk is meaning ?
&#1571;&#1585;&#1587;&#1604;&#1578; &#1576;&#1608;&#1575;&#1587;&#1591;&#1577; iPad &#1576;&#1573;&#1587;&#1578;&#1582;&#1583;&#1575;&#1605; Tapatalk
 

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recently i installed a new power supply, video card, and added a stick of memory to my computer.

while playing WoW yesterday it shut down and would not turn back on, so i opened the case to find that the main power from the PSU to the mobo was halfway unplugged, i plugged the wire back in and turned the computer back on but now it keeps shutting itself off before even reaching my desktop.

i think i may have short circuited something but i have no idea what i need to do to fix/repair this problem.
any help would be greatly appreciated

Answer:will not boot windows desktop

Hello,

Try unplugging the power cable to your PSU for 2-3 minutes, then plug it back up and try again.

Try removing all unecessary hardware devices from your PC, including optical drives, sound card and extra RAM modules, leaving just your hard drive, one RAM module and graphics card connected (if you are using one).

Also try using another PSU.

5 more replies
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there is this delll optiplex computer with windows 7 that i am working on, when you power the pc, it boot to the the level that the user must click on the user name to boot to desktop. but once u click on the user it stops at the welcome screen and stays there for every until your power it off and on again before it is able to boot to desktop. i have tried restoring to the date before it this problem started but this did not work. can someone help me with a solution?
 

Answer:windows can not boot to the desktop

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I just received my PC and Windows 10 will not open. After bios starts the screen says, Hi there Let's get a few basic things out of the way. Asks for home country, language, keyboard layout, and time zone, then click on NEXT. Then I have a screen that says, Get going fast, click on USE EXPRESS SETTINGS. The screen then says Just A Moment with small white balls going in a circle above. At this point the screen goes black except for the white mouse pointer. I have tried two different monitors using the VGA port, one TV using the HDMI port, all with the same results.

Answer:New desktop will not boot into Windows 10

Added anything to this new PC before starting this process (hardware) anything connected except keyboard and mouse ? Since it is brand new i may think of sending it back it maybe hardware related. Unless want to go further and try some resolutions. What did shutting down and rebooting do so far for it ?

1 more replies
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http://winsupersite.com/windows-8/fixing-windows-8-part-2-boot-desktop

can anyone help, i have never seen this option before?
 

Answer:windows 8 boot to the desktop??

That article is just showing what should have been an option, but it's not.
If you want to boot straight to desktop then you need to use a 3rd part program like startisback, classic shell or one of the many others out now.
 

6 more replies
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There was a bad thunderstorm the other day and I lost power while my computer was on. This wasn't the first time this has happened so once I got power back, I turned my computer on again. It takes my pc 5 minutes to get to the desktop and while that took place, I lost power again. After I got power back and waited an hour to make sure it was going to stay, I turned my computer on. This time I saw a screen that told me Windows did not shutdown correctly and asked me to enter safe mode(or with networking or command prompt) or start normally. I chose to start normally but when it shows the Windows XP boot screen (http://img828.imageshack.us/img828/1...bootscreen.jpg) it seemed to hang. The bar on the bottom of screen kept going but I'd never get to the Windows XP login screen.

Seeing as how it appeared to be stuck to me, I manually rebooted the pc and I again was given options on how to start windows, I selected Safe mode this time but it gave me a list of what I assume it was going to be loading (a lot of .sys files and stopped at JGOGO.sys) but that too froze to me.

I then took out the Hard drive and placed it into another computer but it was the same thing, only this time it would reboot by itself.

I have a lot of important files on this drive and I'd really like to try to get this fixed (I'm hoping its not a hard drive problem)

Computer Information (more can be found under my user name):
Windows XP Professional 32-bit SP3 (but I only have the Windows XP SP2 cd)... Read more

Answer:Windows XP won't boot to desktop

You can look at this post
http://www.techsupportforum.com/f10/...ys-425034.html

Basically it says to change the SATA port your hard drive is on to another port and try again

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Hey guys I was wondering if you could offer me some help and advice.

The thing is I was just browsing the internet when all of a sudden the computer decides to restart itself and then when it was loading up again decided to hang on the vista boot.

When turning it on I see all the usuals, HP load screen and then on to the hard drive check thing where the harddrive is listed and then where the operating system would usual load - the monitor just changes its resolution and stays on a blank screen. I don't hear any of the "welcome" sounds which vista gives so im presuming its not loading.

I have gave the computer a good clean which is was in great need of thinking that it may have just overheated as it has been left on for the past few days.
However this has not helped in the load matter yet has made it a lot quieter which I suppose is one benefit from this...

If anyone could offer any help or support it would be much appreciated!
(Was thinking the graphics card may have failed but surely I would still hear the vista load sounds?)

Answer:HP Desktop will not boot to windows

See if you can get into Safe Mode to do a System Restore. It sounds like you might have been in the middle of a Microsoft Update.

15 more replies
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I just received my PC and Windows 10 will not open. After bios starts the screen says, Hi there Let's get a few basic things out of the way. Asks for home country, language, keyboard layout, and time zone, then click on NEXT. Then I have a screen that says, Get going fast, click on USE EXPRESS SETTINGS. The screen then says Just A Moment with small white balls going in a circle above. At this point the screen goes black except for the white mouse pointer. I have tried two different monitors using the VGA port, one TV using the HDMI port, all with the same results.

Answer:New desktop will not boot into Windows 10

Added anything to this new PC before starting this process (hardware) anything connected except keyboard and mouse ? Since it is brand new i may think of sending it back it maybe hardware related. Unless want to go further and try some resolutions. What did shutting down and rebooting do so far for it ?

16 more replies
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My desktop Pavillion 500 will not boot up. I keep getting the circle of death on the screen.  I did manage to get to a page allowing diagnostics, but it keeps asking for a password. I have inputted the password I ususally use at start up, but that does not work and neither does my password for HP. Is there another password I should be using?

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I just received my PC and Windows 10 will not open. After bios starts the screen says, Hi there Let's get a few basic things out of the way. Asks for home country, language, keyboard layout, and time zone, then click on NEXT. Then I have a screen that says, Get going fast, click on USE EXPRESS SETTINGS. The screen then says Just A Moment with small white balls going in a circle above. At this point the screen goes black except for the white mouse pointer. I have tried two different monitors using the VGA port, one TV using the HDMI port, all with the same results.

Answer:New desktop will not boot into Windows 10

Added anything to this new PC before starting this process (hardware) anything connected except keyboard and mouse ? Since it is brand new i may think of sending it back it maybe hardware related. Unless want to go further and try some resolutions. What did shutting down and rebooting do so far for it ?

11 more replies
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I need your help guys:
What we did is:
shutdown computer
drain flee power.
plug in power cable.
turn on computer.
went back to failure configuring windows update reverting changes.
unplug power cable.
reconnect and then turn on computer.
got a black screen.
got the configuring windows again.
force power off computer again.
turn on computer got the hp logo.
went to preparing windows update and then reverting update again.
retry to force fail computer by draining flee power.
drain flee power again try process 4 times.
turn on computer. goes to the HP logo. same thing happened that the computer went to failure configuring windows update reverting changes
followed: http://support.hp.com/us-en/document/c03439317
1. Shut down your computer, then turn on your computer and repeatedly press the esc key until the Startup Menu opens.
2. Begin a System Recovery by pressing F11. If prompted, select your keyboard language type.
3. The Choose an option screen displays. Click Troubleshoot.
goes to i need help immediately.
recovery.
precaution
file back up program.
contact hp support.
no options like advanced options, refresh your pc,
selected precaution:
went to which file type do you want to back up.
picture. video. etc, no option for system restore.    
*upon power on F8 has been tried twice and same thing happens. goes back to failure configuring windows update reverting changes
 

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Well in short my desktop was working perfectly fine and I had my windows updates set to automatic. One day the right click function on my desktop stop working. So I was suspesious of spy ware and ran several spy ware tools and did not fix it

I did a restore to a few weeks back and isolated that only occurs when I run the install for
Microsoft Security Bulletin MS06-015 or
Microsoft Security Bulletin MS06-014

The computer rebots and then when ever I go to right click on the desktop I get an hour glass shows and the computer becomes sluggish and the drop down options for right clicking on the desktop never load

Now, right click everywhere else works fine and I can access my documents . I think its just right click the desktop

Anyone heard of this?

 

Answer:Windows Xp update causing not to be able to right click on desktop

MS06-015. Right click problems are one of the conflicts.
 

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Desktop LENOVO IdeaCentre H430 VDH3UGE Intel Core i3-3220 3,30 GHz, 8GB RAM, 1TB HDD, AMD HD7570, Win8 After updating Windows 8 to 8.1. I have problems with software on my computer including Mozilla Browser. Although the software installed in Windows 8, still run in update 8.1, many give problems: Sluggish, long (to very long) response time, hanging and such like. Even Mozilla Firefox worked in 8, but gave problems in 8.1, so I switched to Nightly. Programs like Magix MusicMaker 2013 run really bad.So too Arcsoft MediaImpression for KodakAnd in general there is a sluggish/long/hanging response. I looked at Lenovo driver website to see if I needed updates and tried the first couple: Realtek Audio Driver for Windows 8.1 (64-bit) ? Desktop = Realtek Audio Driver h1100913.exe  !!!!But I must have screwed up with this download because I lost sound!!!! Or I screwed up with BIOS download???Flash BIOS update - Flash from Operating System version for H430 - Version ECJY24AUS But when I got to the Core-Chipsatz Drivers I really got confused!!!There were two options and I had no idea if I needed one, and which one, or both:Intel Me Driver h1100732.exe Windows 8.1 64-bitIntel chipset Driver h1100731.exe  Windows 8.1 64-bit Too complicated for me, I should have stayed away from this, have no idea which is right - or even if I needed them really. It was just because the computer worked so bad! Can anybody help, advise

Answer:Desktop H430 problems after update to Windows 8.1

Did a system restore to get back sound, that's okay again - thank goodness - but still doesn't resolve the main problem of the lagging/sluggish/hanging response of computer after windows 8.1 update!still need help with thisthanks

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Hi to all, I cannot find solution to this problem without having to reset the device to factory default.Attempted Solutions: -First, I went to Troubleshooting in Control Panel via Control Panel\All Control Panel Items\Troubleshooting. I select the option Fix problems with Windows Update under System and Security, which then prompts a windows that attempts to look for a Windows update. However, it does nothing.- I found this "FixIt" that several MS Employees linked to within their generic responses to users experiencing their own update issues. It did nothing.-I found a convoluted solution that involved disabling services such as "BITS" and Windows Update, re verifying DLLs via command prompt, re starting those services, restarting your computer, and repeating. - It did nothing.- I tried Windows Diagnostic tool - It says cannot repair the error.- I tried to restore to a previous point - It did nothing. Anyone with the same problem or any other solution? Thanks in advance    

Answer:Windows Update error 8008005x is a W7 desktop

Coqui, Whenever I see a Windows update problem on a Windows 7 or older computer with a legacy BIOS, the first thing I think of is rootkit (MBR infection).  I don't know if you have UEFI or legacy but I guess you could try to fix MBR.  (Backup your important personal files first ) http://www.sevenforums.com/general-discussion/17521-how-fix-mbr-through-command-prompt.html And then scan computer for viruses. Ultimately, I would get my important files off of there and wipe drive with diskpart clean and then do clean install because you may not get all of the viruses with virus scan. Edit: Resetting the computer to factory defaults won't get rid of MBR infection (if you have a MBR infection...and I don't know that you do).

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Hello,

I got some serious problems. About one week ago I accidentally cut off power of my pc while he was updating. When rebooting I got nothing but a blank desktop image, unable to give any input (mouse, keyboard, control + shift + delete). Control + shift + delete made the screen go black, so I assume this was my computer "loggng off" (enter caused the blank desktop screen to appear again).

Normally I fix my computer problems myself, so I started to reboot in safe mode. This worked without flaws, I could start the system repair and startup repair. This however, made no changes (still got the blank desktop screen on booting windows in normal mode).

Then I decided to reinstall Windows 7 Ultimate 64 bit entirely (on my ssd). There where a few problems (original installation cd wasn't recognized), but in the end (with someone elses cd), I got it running. I decided to start installing my motherboarddrivers (LAN, onboard VGA, ...). All went well. Then I installed the VGA drivers of my dedicated nVidia GTX 570, and there it went wrong; upon restart: same blank desktop. This time I had some input: I could right click on desktop, make new folders, go into configuration manager. But no cmd, no task manager, no msconfig, ...

So, I thought: my VGA card broke down; and I tried another one (nVidia 9800GTX). Same problems.
Fresh installation, now on a conventional 750GB HDD. Again: all went well, even installing the VGA drivers (note: I didn't install the mo... Read more

Answer:Windows Update causes desktop to go blank while updating

Welcome to Windows Seven Forums.

Please check this Microsoft Fix-it.

Fix the problem with Microsoft Windows Update that is not working

As for the other error code you mention (0x80300024), have you been dual-booting with Linux?

If so, you need to rebuild the Windows 7 master boot record.

MBR - Restore Windows 7 Master Boot Record

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Updated a laptop from 8.0 > 8.1 since laptop kept giving a message to upgrade for free ( and well 8.1 seems more stable).

After update was done there is 3 shell script files on the desktop called
Desktop.ini, thumbs.db and another desktop one.

I was going to delete them but the computer kept prompting me that doing so will probably corrupt my operating system.

Any idea as to why these appeared on my desktop after updating to windows 8.1?
 

Answer:Files loaded on desktop after Windows 8.1 update

It's caused because the default option to hide protected operating system files has been unchecked. To hide them again open File Explorer > View > Options > View and find and recheck that option.
 

5 more replies
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Is it just me or did the latest windows update as of july 13th kill server 2008 r2 remote desktop? I cant login even on the actual server, its as if the service is killed, yet its running? bizarre.
 

Answer:Windows update killed remote desktop?

Mine all went through fine last night and rebooted this morning without issue. If you have physical access to the box run sfc /scannow at an elevated command prompt.
 

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 After  successful windows 8.1 update on my Dell Insipiron desktop, I am getting pop up ( Updating PE Enviorment,) But it is not Updating .How Long does it take to update?
what does it mean?

REgards

Tarun chopra

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My desktop automatically updated to windows 10 and when I boot it up, it takes me directly to a screen saying welcome to windows 10.  It gives me the option to click next and when I do, it just freezes.  I have not been able to log into my computer since this update.  There are no restore points avaiable.  Please help!

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Since upgrading to the latest Windows 10, the IDT Audio Control Panel will not open.  I am unable to find a software update suitable to my desktop.  Any help is appreciated.










Solved!
View Solution.

Answer:HP Pavilion p6-2317c Desktop PC Windows 10 update

You're very welcome. I explored some more and found this model which has a newer revision of the Jasmine motherboard your PC has but it still has the same IDT 92HD73E audio chip. http://support.hp.com/us-en/document/c04212751 The good news is that PC has a W10 IDT audio driver, so maybe this one will do the trick. This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system. Fix and enhancements- Provides the Tempo High Definition Audio Driver (Original IDT) for system upgrading to Windows 10. File name: sp71717.exe    

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After downloading the MS windows updates, upon restart my desktop picture did not show up anymore. I tried to re install it, but it does not work.
I did a recovery to before the updates, but still could not set the picture as background. I did the right click on the pic to "set as desktop background" and in the control panel personalize-change theme setting for this computer. I can change the back ground color, but when I browse for the picture this comes up: (see attachment). I did run a virus check, ad-aware, S & D, malwarebytes and CC cleaner. I also checked in the search section, but being dyslexic I have a hard time following the written instructions unless they are exactly step by step.
As long I know there is no harm to come from this, I can live without a desk top pic.
Thanks.

Answer:Windows update causes desktop image to disappear

Resolved by going further back with system restore. It must have been another cause then the MS updates.

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Help.My score should be at least 3.0

But mine is 2.8

Please help

oh,and please I don't care if Just one is low I want all to be high

Many thanks,
Ritesh

Answer:how to update your Desktop performance for windows Aero

?f you want to upgrade that score, buy a new graphics card. No other way.
Also, if i were you, i wouldnt care about those scores. They are really nothing to worry about.

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Hi to all, I cannot find solution to this problem without having to reset the device to factory default.Attempted Solutions: -First, I went to Troubleshooting in Control Panel via Control Panel\All Control Panel Items\Troubleshooting. I select the option Fix problems with Windows Update under System and Security, which then prompts a windows that attempts to look for a Windows update. However, it does nothing.- I found this "FixIt" that several MS Employees linked to within their generic responses to users experiencing their own update issues. It did nothing.-I found a convoluted solution that involved disabling services such as "BITS" and Windows Update, re verifying DLLs via command prompt, re starting those services, restarting your computer, and repeating. - It did nothing.- I tried Windows Diagnostic tool - It says cannot repair the error.- I tried to restore to a previous point - It did nothing. Anyone with the same problem or any other solution? Thanks in advance    

Answer:Windows Update error 8008005x is a W7 desktop

Coqui, Whenever I see a Windows update problem on a Windows 7 or older computer with a legacy BIOS, the first thing I think of is rootkit (MBR infection).  I don't know if you have UEFI or legacy but I guess you could try to fix MBR.  (Backup your important personal files first ) http://www.sevenforums.com/general-discussion/17521-how-fix-mbr-through-command-prompt.html And then scan computer for viruses. Ultimately, I would get my important files off of there and wipe drive with diskpart clean and then do clean install because you may not get all of the viruses with virus scan. Edit: Resetting the computer to factory defaults won't get rid of MBR infection (if you have a MBR infection...and I don't know that you do).

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Hey all,

I'm at my wits end with this problem. My Windows Update screen, the desktop version, remains blank except when 'checking for updates'; otherwise it refuses to show either the 'Install Updates for Your Computer' panel nor the 'Windows is Up to Date Panel' (e.g http://winsupersite.com/site-files/w...ve30355831.PNG). For some reason, I can still download and install updates through PC settings --> Update and Recovery, but I can't install anything through here; I'm not sure why only the metro tile is working. I've run sfc /scannow as well as followed all the steps here (https://support.microsoft.com/en-ca/kb/971058) to reset Windows Update, but nothing works.

Can anyone help? Thank you in advance!

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Hi,
I have a year 2010 Asus PC with Windows 10. After the latest Windows 10 update, a few document files are missing from my desktop. I used file explorer to search for one of the files but could not find the latest version.

Can anyone help?

Thanks!!

Charlestan

Answer:Missing desktop files after Windows update

Latest version as in the Anniversary Update? If you upgraded to the latest version of Windows 10, yes anything that was on the desktop can be not in place when you go from one version to the next.

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Just reinstalled my computer after having some trouble with my soundcard.

Everything was working fine until yesterday where all of a sudden the Windows Update window, my Desktop Properties window and my Computer Properties won't open up. They'll open up briefly for about 1/3rd of a second then close down again. I've tried searching for it but it seems I can't find any answer to my problem.

I thought it might be a problem with Dreamscene but couldn't find any proper information on how to uninstall it so haven't been able to give it a try.

Really getting annoyed since this is basically stopping me from getting my computer up to date and doing small things like changing my wallpaper.
Annoying to say the least.

Using Windows Vista Home Premium, can't say much else since I can't open up my properties...

Answer:Can't open Windows Update or Desktop properties.

bumpity

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Can't seem to find a way to do this. Anybody know?

Answer:Create shortcut to windows update on desktop

From settings you can pin it to start menu. About a shortcut to desktop I don't know(I'm on my Win8.1 machine right now.

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hi all, My acer laptop did a windows 10 update and since then i have lost my desktop icons and now i have start boxes on the screen like windows 8 does. How can i get my old desktop icons back as i have set them up just the way i like them, and hate this start boxes

Im coming close to reformatting and putting ubuntu on

cheers
David

Answer:windows 10 update - lost desktop icon

Welcome to the Ten forums.

I'll bet your Acer has a touch screen and Windows 10 has put you in tablet mode. Click on the little notification box in lower left. Your Notification / Action Center should open. In the boxes at the bottom look for one labelled "Tablet". Shut it off.

https://www.tenforums.com/tutorials/...dows-10-a.html

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Today I decided to update from Windows 8 to 8.1. After doing so, my desktop became full of files that are probably meant to be in system files somewhere. This includes files like intcdaud and intelaud. A picture of my desktop right now is attached.

Answer:After Windows 8.1 Update, Desktop is full of files

Looks like a bunch of folders and shortcuts.

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After installing most recent critical update, my computer restarts and I get a balck screen with a little window that says "Setting up personalized settings Desktop Update" or something of the like (may have left a word out) and it never goes away. I can pull up task manager, end task, but explorer.exe also ends. If I then run task explorer.exe, the little window comes back.

I've system restored to before the update and I'm fine, then windows reinstalls the update and I have the same problem. UAC is off, i'm on admin account.

What do?

Answer:Windows Desktop won't load after most recent update

Use system restore and set update to not to do automatic. When the update comes just right click on it then, hide.
Windows Update Settings - Change

http://www.sevenforums.com/windows-u...n-updates.html

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but my usb device is not detected, or I canīt find it. I looked everything in my bios and the boot system up. the usb device with ubuntu on it is not detected although I used UNetbootin for win xp. I donīt know if its a hardware or software failure. please help :)

Answer:I want to boot Ubuntu from usb on my windows xp desktop.

Your hardware may not support a USB boot. The BIOS needs to support it.Do you have a boot option menu when you start the computer?

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Windows 2000 (SP4) will not boot to the desktop.
The hourglass comes up and the desktop will
not appear. When I bring up the Task Manager, I
notice that a file called sysjava.exe is using lots
of CPU (65% to 95%). When I end that process,
the desktop appears. Any suggestions for resolving
this?
 

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My desktop computer just crashed. When I turn it on it just stays at the huge DELL boot screen. Windows won't start or anything. No key strokes do anything, not F2, F12, or anything else I've tried.Windows Vista Home BasicDell manufactured (as mentioned)1 GB RAM, CPU ?I haven't tried any new websites or software in a long time, but my wife is always playing Flash media mini games (Yatzee, Diner Dash, Monopoly, etc from various sites) and don't know if it could be related. I run Norton scans regularly I have no idea what the problem could be. It was working fine, got shut down normally and won't restart.

Answer:Windows Vista won't boot on my desktop

Does it beep at all or give any sort of hexadecimal (A-F, 0-9) error/diagnostic code?

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This post has instructions on how to boot windows 8 to the desktop.
The alternate solution is the easiest.
It is toward the bottom of the page.
http://www.7tutorials.com/how-boot-desktop-windows-8-skip-start-screen
I actually use the startup folder in appdata rather than program data,
but it should work either way.
Remember to use the file that is not the executable file
in the startup folder.
If you use the executable,it will just open a window with the desktop
contents shown.
I used this file and a shortcut to media center to start media center on boot.
If you put media center in startup without the desktop file,metro
will stay on top and block it.
The download link is at the end of the post.
 

Answer:Boot windows 8 straight to the desktop.

Or you could just install Classic Shell: http://classicshell.sourceforge.net/

Adds the start button and boots to the desktop.
 

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What are the advantages when we want to install Windows 7 from desktop or booting from CD?

Answer:Install Windows 7 from desktop vs boot from CD

Have a look through these tutorials linked below.


Clean Install Windows 7 from the Windows 7 Desktop

Clean Install Windows 7 from the Windows XP Desktop

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wtf.

http://www.zdnet.com/microsoft-said...-straight-to-desktop-in-windows-8-7000002219/
 

Answer:Windows 8 no scraight to desktop boot?

You WILL use Metro. You WILL like it. You WILL ask for more Metro. Repeat after me, "Metro is the best UI for an OS ever, only fools and Apple loving Communists could possibly think otherwise".
 

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I want to boot this thin client (t520-Win8 Emb) in desktop Mode."Navigation" tab on "Toolbar Properties" is missing.How can I do this?TIA

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My mom's Dell Optiplex Desktop computer will not boot windows.
When you turn it on you get the Dell splash screen, then the screen askign you how you want to boot since last time it had an improper shutdown, if i select Normal or Last Known Good Configuration it will go to the Windows XP loading screen for a minute or so before the whole thing shuts off.
I can get it to boot to safe mode so I don't think the issue is with the HD.
I messed around with the RAM chips since she had several of different sizes from different manufacturers and the 256mb one that was likely original to the PC was able to get through the windows loading screen but it immediately goes to Check Disk and gets to ~15% before shutting off. It will not respond to my wireless keyboard to abort check disk, and I do not have a wired one available.

I have not seen it today, but last time I was working on it I got "Thermal Event" errors even after opening it up and cleaning the bejezus out of if. The thing is spotless inside and is not overheating due to dirt.

Any suggestions are welcome. I am going to see if I can find my old XP disk but I'm not optimistic that it'll turn up.

Thanks in advance
Labcat

Answer:Windows XP SP3 will not boot on Dell Desktop

as you can get into safe mode , have you tried a restore ?
------------------------------------------------------------------------

Restore PC to an Earlier Date & Time

Windows XP
Using System Restore in XP
------------------------------------------------------------------------

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From the Forums: Windows 8 feature - Boot to desktopTablet users probably love the new interface Microsoft created for Windows 8, but if you're using a laptop or desktop with mouse and keyboard, it could be quite frustrating to boot directly to the new Start screen. Some members of our forums probably felt the same way and began looking for a solution to their problem. In a recent forum post, Neowin member 'Fred 69' has found a way to boot directly to the desktop, without using any third party app. It's a built in Windows feature, although it's not an obvious one.The feature is hidden somewhere between the folder options. All you have to do is to go to options in any Explorer window, choose the 'view' tab and click on 'Restore previous folder windows at log-on'.The system will boot to the desktop at startup, but only if you leave an explorer window open at shutdown. It's still a great way if you don't want to use special software, such as Stardock's Start8.http://www.neowin.net/news/from-the-forums-windows-8-feature---boot-to-desktop

Answer:Windows 8 feature - Boot to desktop

didn't work for me ,but it's just a simple click of the desktop icon on the start screen to get to desktop anyway .

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My computer came with windows 7 and I got a free upgrade to 8 and everything has been good up until 2 weeks ago.....the computer won't boot. It tells me there's a problem and that it's collecting data and will restart automatically and also has the code 0xc000021a. I can't get it to boot into safe mode and I also can't get past the error screen it just keeps trying to boot up. What can I do

Answer:0xc000021a windows won't boot on my desktop

Here is a guide on HOW TO FIX THIS. I do not/have not used Windows 8 or 8.1, so cannot verify this guide.

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Last night my wife shut down her desktop, and it froze. I turned it off manually (ctl-alt-del) wouldn't work. This AM, she turned it on, and it stops at "disk boot failure, insert system disk and press enter". I tried using my Norton Internet Security disk - it just takes me to an A: prompt. I tried my Windows XP disk, and got to the Recovery Console, and ran CHKDSK, which said there were errors. Ran chkdsk /p, which took 2 hours to complete - still no go. It's an old computer (to be immediately replaced), but she had non-backed up data on her hard drive. There is also a second hard drive on the machine (where I back up my data). Is there any way I can somehow get into windows to transfer her files to the backup drive, which I'll then install in the replacement machine? If not, is there any way I can extract her data without going to a pro and paying through the nose? I do have a new laptop (hence this post) if that can be used in any way.

The machine is a Micron PII 933 mHz, running XP Home. Help!!!!

RBerne
 

Answer:Can't get desktop to boot up and launch Windows

You could take out the Hard drives and buy an Enclosure to put them in and then hook them up up your Laptop and get to the files that way.

Here's some Enclosures` http://www.usbtech.co.uk/catalog/default.php/cPath/17

Or if you have a friend with a PC put the Hard drive on theirs as Slave and get to the files that way.

This assuming that the Hard drive is just unbootable not damaged
 

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So I have had this trouble for a month now. I moved from my apartment to the new home I purchased and made certain I was the one to pack the computer, which was basically the last thing to go before we left.

At any rate, this was a custom built PC that isn't even a year old. All parts purchased in 2015. When i power on the pc normally it doesnt boot into windows, but actually every now and again i can actually get it to boot. I have tried various trouble shooting for this circumstance. Swapped ram around, removed CMOS, reseated video card, etc. It can't be the ram as I've tried every single chip and I have 4 ram chips. I don't have any other video cards, PSU, or motherboard to try out to rule out the problem. Any suggestions? It completely puzzles me as to why it will randomly boot up sometimes but 9/10 times it just sits there with a black screen. Oh and by the way I get no beep codes from the motherboard anymore. No beeps at all.
 

Answer:Desktop powers on but does not boot to windows.

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Please Help
My Computer Will Not Boot, The Black Screen With The Windows Xp And The Green Cursor Below It Appears Then It Goes Quickly To A Blue Screen,then A Black Screen, Then Right Back To The Windows Xp Screen, And Just Continues Over And Over, I Have Bought A New Computer, But Im Trying To Recover Some Files From The Old Hard Drive, Please Help
Thanks, Troy
 

Answer:Windows Xp Wont Boot,no Desktop

Howdy,

First can you get into Safemode by Tapping F8 on RE Start and getting a option screen up?
Also if you have another PC you can takeout the hard drive and put it on as a Slave drive and get to the files that way.
 

1 more replies
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Windows 2000 (SP4) will not boot to the desktop.
The hourglass comes up and the desktop will
not appear. When I bring up the Task Manager, I
notice that a file called sysjava.exe is using lots
of CPU (65% to 95%). When I end that process,
the desktop appears. Any suggestions for resolving
this?
 

More replies
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Hi all, i want to get another SSD in addition to my current Windows 7 boot drive, and two boot drives with the same copy of Windows 7, or even have one on windows 7, and one on Windows 10. I want to do this to basically seperate my workflow into two categories, my audio production needs favor windows 7, but i want to use windows 10 for everything else so it would be great to have two boot drives in my desktop. Is it possible to use the windows 7 media that came with my pc, to install windows 7 on another hard drive(inside the same desktop), and then i guess upgrade to windows 10 while on the new boot drive so i essentially have the Windows 7 boot drive I am using right now and another drive with windows 10. can this be done? or I would need to buy a new copy of windows? I am wondering if I can do it with one license and disk. I mean the computer its running on is the same. And of course both hard drives wouldn't be running windows at the same time.

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Hi 
 
I'm running Windows 7 Home Premium. After an Adaware install today, every time I restart the system, Windows  starts to load and then the system shuts down completely. Sometimes I will get to an MS Repair screen.with an additional option to start Windows normally. The Start up repair utility fails to find a cause. The system restart then fails and the system shuts down,  I am unable to reach my desktop at all
 
Please help
 
Thanks
 
Locksley

Answer:Windows 7 Boot Failure- Cannot get to my desktop

Hi,
Do you have the installation disk so that you can boot from that and try using the startup repair on the CD?
Keep us posted

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Hi,

I have a friend running windows 2000 and has done all of the updates and run virus scan and spybot search and destroy. When he boots up the computer will hang and not bring up the desktop icons or taskbar. He can go into task manager and start programs that way. Please help. Here is his log from hijackthis:
Logfile of HijackThis v1.97.7
Scan saved at 6:11:15 PM, on 3/1/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\Tablet.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Evidence Exterminator\eraser.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Will\My Documents\My Received Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clien... Read more

Answer:Windows 2000 won't boot to the desktop

Re-Scan with Hijack This, put a check mark next to all listed below, close all other programs and hit FIX CHECKED:

O3 - Toolbar: (no name) - {4DF5B116-4FD9-4039-B377-1130953A980F} - (no file)
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

I dont see anything that would cause that problem though.
 

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Happy New year to everyone herepowering on my Pc, it goes past the ME splash screen then gets to the boot options and sticks on the Safe mode prompt, which will not boot in to the desktop in either.I get past the Me spalsh screen logo, then I get message on a blue background with white text saying "Windows protection error. You need to restart your comptuer. System Halted." This is as far as it will go and I have to hit the case reset switch to reboot but its the same every time.As Getting into windows by using SafeMode is not possible, is there a way to recover and repair the damaged files/registry under windowsIn short can anyone tell me how to fix this if its possible. HDD tested ok using the mfr HDD diagnostic tool.Thanks in advance to anyone who can help me.

Answer:WinMe won't boot into Windows Desktop

You will need to boot up with a boot disk.click here

3 more replies
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I want to boot this thin client (t520-Win8 Emb) in desktop Mode."Navigation" tab on "Toolbar Properties" is missing.How can I do this?TIA

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Hi I have installed windows 7 on my PC and now I find that the display freezes when leaving the desktop idle for a period of time. The only way to get back is to force a re boot to the PC. I thought maybe the installation went in wrong so I reformatted hard drive and re installed the operating system again. Re load my normal windows programs and thought all was well until it happened again.
So I thought I would look on the forums to see if any one else has a problem? Found this forum and now I don't feel so bad. I have tried some of the ideas in the above postings but still happens after a short period of time maybe 1/2 hours.
I did how ever look into system rating the PC in properties from the computer button on start programs and ran the system check. After a while the report on screen said Can not rate system at present Window driver problem! what ever this means? Maybe thats why we are having a problem with freezing? Help I do like Win 7 and would like to keep using it so I will keep an eye on this thread to see if any one has a fix? Thanks for reading Peter

Answer:Windows 7 desktop freeze then re boot

Your nv_agp driver isn't running. That is for your AGP slot to work well. You do have AGP style video card, right? Update the chipset drivers for your motherboard. Because now, it's only using PCI to PCI bridge. No good.

And you have Bonjour on your pc. Recommended to Google on how to remove.

Another recommendation: Open Computer (Windows Explorer), click uninstall or change a program. Use this to remove NVidia 3D Vision or similar.

Update your Steam. Unrelated, but I see it crashed on you. http://store.steampowered.com/about/

There are updates for your Adobe Reader.

Use msconfig (because easier for you than Regedit) from start menu. Copy and paste that into search box, hit enter. Go to startup tab.

Uncheck QuickTime Task, Adobe ARM, Adobe Reader Speed Launcher, Google Update. Hit ok.

Please fill in your system specs better if you are able to. Thanks.

3 more replies
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My computer was working just fine last night went to wake it up this morning. It now won't boot up, it will power on shows the blue hp screen then goes to a black screen with a little flashing line like a command prompt line. It let me run diagnostics says everything passed.
Also won't let me boot in safe mode or do system restore. It flashes some message between blue and black screen but to quickly to read.
I use this computer for school and ALL of my material and work is in it. Please help
 

Answer:Hp desktop windows vista 64 bit won't boot

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Answer:Now that we have the boot to desktop option. Are you using windows 8.1?

Frankly, there are a lot of things I'm hearing about 8.1 that's pushing me to stay on 8 at the moment.
 

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There are these two icons on the desktop (namely, Windows Update and, Help and Support Center). I can't delete them.It leads me to a site (storageprotector[dot]com) and I know that it is malware...What do I do? Please help.[SUPERAntiSpyware, ESET Online Scan and, HijackThis logs attached]Thank you in advance.P.S. [Advanced] Happy New Year![saving space - attachment deleted by admin]

Answer:Two icons on the Desktop (Windows Update, Help and Support Center)

I can't see any firewall running, unless you're using Windows firewall???Print out these instructions as we will need to close every window that is open later in the fix.Download VundoFix:http://www.atribune.org/content/view/24/2/    * Double-click VundoFix.exe to run it.    * When VundoFix re-opens, click the Scan for Vundo button.    * Once it's done scanning, click the Remove Vundo button.    * You will receive a prompt asking if you want to remove the files, click YES    * Once you click yes, your desktop will go blank as it starts removing Vundo.    * When completed, it will prompt that it will reboot your computer, click OK.Note: It is possible that VundoFix encountered a file it could not remove.In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click theScan for Vundo button." when VundoFix appears at reboot.Post new HJT log.

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Hi, I have an acer Aspire X desktop (intel i3, 4 gigas ram....) running windows 8.1. Initially, everything worked fine. However, for the last few months many menu functions are not working: for example, right click on the desktop doesn't produce anything - the screen goes to a blank desktop for a few seconds, then goes back to where it was. My PC menu is practically inoperative - I can't open system properties,and I can't use any right click menu options. Standard menu functions aren't working either. The same thing happens when I try to us a menu option. Very annoying. Also, windows update doesn't seem to be working either. I suppose I may have to do a system restore, but I am rather reluctant to go ahead with this. Help?
Thanks

Answer:Windows 8.1 menu problems - I can't save from desktop, no update either.

System Restore is quite benign (you only lose Programs installed since the Restore Point was created). It can also be Undone.
Press Win + R and type rstrui.exe
=-=-=
Right-click Start Button and select Command Prompt (Admin). Type sfc /scannow
=-=-=
Backup your emails if on the computer and Browser Profiles
A System Refresh keeps all your files and folders, but wipes all Programs.
However you could try creating a Custom Refresh Image first.
It might fix the settings while keeping Programs.
If it doesn't, delete the Custom Refresh Image and repeat the Refresh.
=-=-=
Final resort is backup everything and do a Reset.
Files, folders and Programs will be wiped.
=-=-=
You have of course made a Recovery USB in case anything locks up halfway through?

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I did a restart, logged in and screen remained blank. I tried to restart several times and had the same problem. Finally I did a system restore and booted okay. I then deleted all files and folders in Windows/SoftwareDistribution and changed the windows update setting to not check for updates because I didn't want the update to apply after any restarts. How should I go about fixing the problem so I can get and install updates. Any help would be appreciated and sorry for being long-winded.

Answer:June Windows 8.1 update caused desktop not to display

I have the exact same problem after installing the updates. I noticed that explorer.exe didn't start on my computer. If I start it manually it does show up in de task manager but nothing else happens.
Edit: I've added a screenshot of the updates.

Edit2: I have installed all the updates except for KB2969339 on a different windows and I didn't experience any problems. So KB2969339 seems to be the one causing all the trouble. You can rightclick on the update in the update list and click hide to hide it so you never accidentally install it again. However, I don't know anything about computers so I don't know if doing that will cause more problems later on.

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Tonight I was working on a report when the Windows Update notification alert came up indicating there were updates to be downloaded and installed. I did this, and then rebooted the computer, as per the install instructions. After the start up, I discovered that none of my desktop shortcuts work anymore. If you right-click on them, you can't even find the target executable. The programs still work, but I now need to go through Windows Explorer and find them in the Program Files directory.Has anyone seen this before?

Answer:Desktop icons stopped working after windows update

Try repairing the file association for LNK files click here

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Hi i have a windows 10 Desktop Pc and recently the update" Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3156421)" shows - Error 0x80070005

i done everything the internet told me , even deleting the softwaredistribution directory, trying to change permissions to registry folders based on some batch files , but in some keys it failed

I also noticed that a Ms Office 2010 update was successfully updated .. it the windows update broken ?



Also the dism , and sfc/scannow does not work it shows software protection does not work error....


Also the sfc/scannow works only in recovery.

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I'm helping a friend with her laptop. She is getting pop-ups and redirects. I was able to run panda scan and I updated Windows XP Home to SP1 but I can't seem to get any further with that.

Here is the hijackthis log and the panda scan log:Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:48:49 PM, on 9/16/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\D-Link\Wireless G WNA-1330\acs.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Kristina\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\System32\C... Read more

Answer:Pop-ups, missing desktop icons, unable to update windows

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.

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I see no evidence of an AntiVirus program on your system. This must be resolved. Connecting to the Internet without antivirus protection is a "Welcome" doormat for malware. It can take as little as eight seconds to infect an unprotected computer.

Here are a few very good free Antivirus products which are available:Avira PersonalEdition Classic
Avast!
AVG
Select one of these, or another of your choice. Do not install more than one antivirus program because they will conflict with each other. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.

Install, update definitions, and run a full system scan with the Anti-Virus of your choice.

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Next we are going to use ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http:... Read more

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