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Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. A request for the USB device descriptor failed.

Question: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. A request for the USB device descriptor failed.

i have acer e1-571 notebook.running windows 10.from last few days my pc giving this error-Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.

A request for the USB device descriptor failed.
i have tried all kind of suggestions
given by microsoft related this problem .but cant solved.card reader ,pen drive ,external keyboard ,or external mouse no one working.2.some random keys is not working .please fix my issue .

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Preferred Solution: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. A request for the USB device descriptor failed.

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hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking
it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

thanks,
onyx

Answer:Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Hi onyx,
This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.
Have you tried to update the device driver for test?
Please follow this guide trying t resolve this issue:
Code 43: Windows has stopped this device because it has reported problems
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspxKaren Hu
TechNet Community Support

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I upgraded to Windows 10 a while back. Every time I open the computer I get a pop-up notification telling me the USB device is unrecognized. I have no USB devices in any of my 3 USB ports.
I sent my computer in twice. No help. They just uninstalled everything and reinstalled everything and told me it should be fixed. It is not. I then went about updating every driver in my Device Manager. I uninstalled the Unknown USB Device and then updated
other drivers. Certain drivers (such as PCI Express Root Port #3 - 9C14) when updating would also reinstall the Unknown USB Device, which I would then uninstall and keep working down the list. At the end of updating EVERYTHING I scanned for hardware changes
and "found" the Unknown USB Device. 
From what I can tell, and I know very little about this stuff, my computer can't name one of my USB ports. Since it can't figure out what it's called it can't download the proper driver for it. Since it can't download the proper driver it can't work properly.
The practical result from this is that one of my three USB ports does nothing when I put in any USB item (connect my android phone, thumb drive, presentation clicker, etc).
I've looked on tons of forums. My current thought is that if I can tell my computer what the deice is or download the right driver and tell my computer to use that driver for this device it should solve my issue. But I don't know how to know what the name
of the USB port should be (I imagine it woul... Read more

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I'm experiencing slim keyboard not being recognized in the Windows 8.1
The keyboard was working fine until just one day it just stopped working.
I tried factory reset literally 8 times along with most recent BIOS update and dell's recommended update software. + power setting --> disabling power saving on USB
It still come up as unrecognized each time even with fresh reinstall.
I was wondering if this is a hardware issue or just software bug from factory reset.
I don't think there is a available driver for this kind of problem is there?

Log Name:      Microsoft-Windows-Kernel-PnP/ConfigurationSource:        Microsoft-Windows-Kernel-PnPDate:          8/6/2016 1:09:35 PMEvent ID:      411Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DellDescription:Device USB\VID_0000&PID_0002\5&1347b1a9&0&4 had a problem starting.
Driver Name: usb.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: Lower Filters: Upper Filters: Problem: 0x2BStatus: 0x0
 

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Only bought Yoga 2 Pro for few days and start to have bluetooth issue where intermitten disconnection with my logitech M557 bluetooth mouse and now is totally failed with Unknown USB Device. Tried download and re-install new bluetooth driver from Lenovo Support Site but still shown as Unknown USB Device. Pls help!

Answer:Yoga 2 Pro Bluetooth - Unknown USB Device (Device Descriptor Request Failed)

Same issue,  been a problem since I purchased last Christmas.  Sometimes I want to throw this piece of crap out and buy a mac.  Lenovo, get your head out of your ass.

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I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?
Thanks

Answer:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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Since a day or two I get this error in my Lenovo Solution center.I've tried to update the driver, but that failed.The G710 is running W8.1 Any solution available?best regards Piet.

Answer:G710 Unknown USB-device (Device Descriptor Request Failed)

Hi Piet_Bos,
 
Welcome to the Forums    
    
As per the query we understood that you are facing issue  with error in USB device in your Lenovo G710 laptop.
 

Unplug all USB peripherals connected on the machine
Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.

If still the issue persists then please follow the below steps:-

Go to start button right click on my computer.
Select properties in left upper corner you have 4 options select ?advance system settings? option.

3.System properties pop up comes under that select hardware option and select device installation settings and disable the auto driver download option and select save changes and restart the system.
 

Now try to update the driver and check for the issue.

Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                              ... Read more

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

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Im running windows 10 on an HP laptop, 64 bit, and i just got a micro usb to usb device so i can transfer stuff onto my phone. It worked when i first got it but now it comes up with a Device Descriptor Request Failed and a Code 43 error. Ive tried updating
the drivers, restarting my laptop, and plugging it into different usb ports but it still comes up with the error. Any suggestions? 

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

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Hey
1.)So my mouse(Corsair Harpoon RGB) was recently just working fine until one night i unplugged it and put it into computer and on that computer it didnt work so i went back to my laptop to plug it in there, but it showed the same problem it didnt respond the logo didn't light up so i went to the device manager and it said *title. So how do i fix this is there something with my mouse is there something with my software?
Oh yea and on top of that i have 2 more issues that i jut can't solve by myself.

2.) Unknown USB-device(port reset failed)
3.)DVD Drive(optical drive) doesnt show up on the device manager but it sounds like it's working and it opens and closes.
4.)Front ports of my PC doesnt work if i plug an USB in it doesnt do anything (it does work perfectly in the back)

I don't know though if i should make more threads but they somewhat relate to each other,
that's why they are just in 1 thread. If you need to ask any question, need pictures , my specifications or anything else just ask me.
Thanks in advance!
Best regards Hao.
 

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

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I HAVE TRIED THE WAY THAT HAS BIN SUGGESTION WITH NO LUCK
\_SB.PCI0.OHC1.RHUB.PRT2- BIOS DEVICE NAME
PROVIDER-MICROSOFT
IF YOU NEED MORE INF JUST ASK
PLEASE HELP

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When my girlfriend connects external USB device to any of the USB ports on Windows 10 Home she gets message:
USB Device Not Recognized.
She can not charge USB device via USB port.
I went to device manager and under USB Controllers I see following:
Unknown USB Device ( Device Descriptor Request Failed).
I tried some tricks I googled for this message but none of them returned result.
She didn't get any of the drivers with this device which needs to charge.
What should I do to be able to charge this device via USB?

Answer:USB Device Not Recognized Device Descriptor Request Failed

Try the device on a different USB port. This will figure out if problem is caused by a broken port.
Connect the device to another PC. This will figure out if the external device has problem.

Open Device Manager and expand category Universal Serial Bus Controllers and locate the USB device which is not being recognized by Windows.

Right-click on the device and select Uninstall from the context menu.

After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically.

The problem can be caused by faulty USB driver. In this case, updating driver would fix the problem.

Obtaining Hardware ID's to help Identify Hardware
- Go to Start and type in "devmgmt.msc" (without the quotes) and press Enter
- Expand the "Unknown USB Device" category by clicking on the + sign to the left of it
- Right click on the "Unknown device" (if there's more than one, do this for all of them) and select Properties.
- Then select the Details tab.
- In the dropdown box, select "Hardware IDs" - and match the info to one of the following descriptions:
- - If the Hardware IDs description contains VEN_ and DEV_, then let us know the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_
this is a PCI device and we'll look up the information at http://www.pcidatabase.com
- - If the Hardware IDs description contains VID_ and PID_, then let us know the 4 characters immediately after the VID_ an... Read more

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I have bought a new windows 8.1 Toshiba laptop when I connect my external hard drive witch was working ok before it's telling me - unknown usb device (device descriptor request failed) code 43

Answer:unknown usb device (device descriptor request failed)

did you try to go to power manager, shut off usb power saving

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Can any help with this problem? Have a Pavilion G6 with no USB 3.0 as I am aware. USB (3 ports) not working.However, when the plugged the mobile, the mobile does get charged. Device Manager shows "Unknown USB Device (Device Descriptor Request Failed)".   Running Windows 10 64 bit. Tried everything like uninstalling, updating etc as the information on the internet. Also, updated the drivers using Driver Easy but still getting the error. Any suggests, please? Thanks in advance. Sanil Sukumaran.

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My computer keeps telling me Unknown USB Device (Device Descriptor Request Failed), so I looked up how to fix it and they told me to uninstall it then scan for hardware changes and it will reappear working properly. Only it did not come back working properly, it came back the same. I am also 98% sure that this "unknown USB device" is my built-in webcam that has never once worked. So if someone wants to help me out and allow me to use my webcam that would be great!

Answer:Unknown USB Device (Device Descriptor Request Failed)

Hi there, can you first tell us what is the Name and Model number of your system?

What OS are you running

im sorry if you already listed this, as I cannot see your specs from the Windows Forum App..

I take it this is a laptop?

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I am running the Lenovo Ideapad y510p (the GT755m SLI version). I had my USB mouse and my flash drive connected to the 2x 3.0 USB ports (the ones on the left), everything was fine until suddenly both of them stopped working. When I try connecting the flash drive nothing happens, however, when I try connecting the USB mouse it says Unknown USB device (Device Descriptor Request Failed) in the device manager, windows error message "USB Device not recognized" also pops up in the bottom right corner. When I try connecting either of them (the mouse of the flash drive) to the 3rd USB port (the usb 2.0 port) they both work perfectly fine without any errors at all. I would like to know what may have caused that error and if there is any solution at all. Thanks in advance, Mersif.

Answer:Unknown USB device (Device Descriptor Request Failed)

Still looking for a solution.

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After i updated my Lenovo G580 20150 to Win 8.1 all 3 USB ports stopped working. Now i can't use any USB device (Mouse, Flash drive, portable HDD etc, all working on my other Win8 computers). Below are some screen shots for further information.Please help to resolve this issue.

Answer:Unknown USB device (Device Descriptor Request Failed)

hi kmugal,
 
Welcome to the Lenovo Forums
 
The issue that your having is most likely the one discussed in this article.
 
If you have tried the USB 3.0 (x2) and USB 2.0 (x1) ports with the same issue, consider the following:
1. Unplug all USB peripherals connected on the machine
2. Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.
 
If the problem remains, consider going back to Windows 8 by doing a Refresh or Reset to isolate any issues on the OS level.
 
 
Regards

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I know that a similar question has been asked before but, not with the last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.

Any/all ideas, appreciated.

ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Is there only one USB port on the right hand side? Sometimes manufacturers connect internal devices via an unused USB port internally. USB ports are usually in groups of two, seeing only one port is usually a sign that the wiring has been redirected internally to something else like a Bluetooth adapter or wifi adapter. It may even be a card reader or touchpad. Is anything like that not working? If it is start looking for a driver for it.

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I have had the Microsoft Wireless 2000 Keyboard and mouse for 10 months and it has been working fine. But recently when I plugged it in I got an error message which said :The last USB Device you connected to this computer malfunctioned. and Windows does
not recognize it.
I opened Devices and Printers and it said Unknown USB Device (Device Descriptor Request Failed).

Also it is on Windows 10 Home

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

9 more replies
Relevance 120.93%

Turned on phone and said to plug into computer with USB and open Hisuite.  Is it an app that i can download and also how do i get the computer to recognize the phone?

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Hi, i am having weird problem on windows 10. i fresh installed today and was installing drivers and other softwares. i couldnt set fingerprint because it says biometric device is not enabled. then i realized this error code : 43 . i dont know if it s related with fingerprint or not. also i installed old driver of integrated webcam in compatible mode win 7. i dont know if it caused this problem either. any help please?





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p









Solved!

Go to Solution.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Done!it was Fingerprint. fingerprint socket was unplugged. after i re-plugged the socket windows recognized biometric device. then i installed thinkpad fingerprint driver 6.0, all worked fine. there is no unknown usb device anymore. regards, 





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p

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Hi,
I sporadically gets the "USB Device Not Recognized Device Descriptor Request Failed"; however, while I have 6 USB devices connected, none of them seem to be the cause of the error. When I use devmgmt.msc to get the Hardware Ids, the value is simply "USB\DEVICE_DESCRIPTOR_FAILURE". I use TARGET software to control two joysticks and a rudder. (Besides these three USB devices I have a keyboard, a mouse and a TrackIR 5). In some instances everything works even though I got the error but in others instances none of the joysticks are working as expected. Sometimes restarting the computer helps or uninstalling the "mystic" USB device, however the problem always reappear and I would really like to get rid of it permanently.
Anyone got some idea what could be causing this?
I have updated all drivers but it did not help.
Thanks,
Klaus

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Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

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Hello
I have a USB device (X.Vision PCDVB-3100)
It work properly in Windows 8 and Windows 8.1
But now in Windows 10 when I connect it to USB port, The Windows give me this error:

?Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.?



How I can solve this problem?

Answer:A request for the USB device descriptor failed

Probably the USB port cannot provide enough power to the device, so Windows cannot properly identify it. Try connecting it to a different USB port. If problem persist, the only solution is to use a powered USB hub that will provide the power necessary. Also some devices have problem working on a USB 3.0 port (blue), try using a USB 2.0 port (black).

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Hey, I have some errors in device manager like port reset failed and device descriptor request failed.Long striy short: I have already tried all the standard answers several times. I dont know wich device is/was the one who caused the error. It coud be mine (already contected everything I have) or of some other person. My probem is not the "problem"... What really annoys me is windows keeping refreshing the device manager and with that causing my pc to freeze for a second randomly. I have unsinstalled the device, plugged the pc off power for minutes, tried to remove with usbdview and usboblivion and all the stuff with energy options! The thing is that an error loke that seems to not be a big thing, but I cant use my PC anymore. I need windows to stop trying to reset the usb port or whatever it does, just forget about the error/device. Has anyone an idea how to get rid o this? Thank you and hope the answers will help other too!

Answer:Device Descriptor Request failed

Hi timniko. Welcome to the TenForums @timniko

Can I ask when did this problem start? Had you added a device?

Have you tried resetting your BIOS? (Before you do please ensure you document or know current customizations?)

Have you check manufacture's site for a newer BIOS? Not recommending you update BIOS but it would be nice to know if they have a newer version. Updating BIOS has its own risks which can result in a "Bricked" machine.

I assume this problem happens with all external USB devices removed, correct?

Is it possible to get Hardware id's from device manager for problematic devices?
Ken

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Relevance 109.04%

Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

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Relevance 107.88%

having trouble installing an Epson WF-2530 printer onto win 8.1 machines.
i have 3 win 8.1/64 bit machines. it will install and is working on only one.
used the same installation disc, and install process, and cables with all 3 machines.
googling the problem shows plenty of stuff mainly updating drivers. done that, still no good.
Not sure why it works on only one, a generic clevo laptop w550eu.
thoughts???
the installation process stumbles when it asks you to connect the printer cable to the computer.

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Relevance 107.88%

Was trying to plug my Toshiba 1tb External hard drive in to retrieve music off it and it wont recognize the drive. Device manager revealed the yellow triangle and error message. It works on my wifes hp streambook and also my kids stream book both are running wondows 10 like mine. I have tried nearly 10 different suggestions from google searches and have gotten nowhere. The only thing I couldnt try was turning off the usb in the power options, for some reason mine doesnt display that option. My notebook only has 1 usb port so I cant try a different port. Any suggestions or fixes?

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Relevance 107.88%

Hello, this morning my keyboard stopped working and the device tab says the line in the title with a yellow triangle on it as well. Everytime i try uninstalling them and reinstalling the same thing pops up. All usb ports are up to date. I have desktop and the problem is only with my keyboard (corsair k95). all usb ports work and all other devices work in every port. The solutions in the youtube videos and forums don't work for me. I really want to fix this as my keyboard is only 2 months old. I am desperate to solve this please help me¨find what the problem is so I know if I can fix it or not.
Kind regards, Kino

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Relevance 107.88%

Hi all,

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

I've spent the last 4 days scouring the net looking for answers, and thus I am here hoping someone can shed some light as to why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

Would really real... Read more

Answer:A request for the USB device descriptor failed. (error43)

You can mark this thread as SOLVED!

Okay here's the fix that worked for me, maybe it will work for you.

I've always updated drivers, WinXP, Win7 and so on, the same way - download the driver, go into device manager and select browse, then point windows to the downloaded driver to update the necessary files. Its always worked that way for me for as long as I can remember.

Not so it appears with windows 8 - for some strang reason.

For me I had to update to the latest Intel Chipset Drivers, but instead of the tried and trusted methos above, you simply hit the setup.exe and let windows 8 do its thing. Believe it or not, but this fixed the issue.

Yes I had already updatd to the latest Intel Chipset Drivers using the device manager method, and yes windows "did" update ...someting??? But the USB devices were still showing the Unknown USB Device error. But using the setup.exe fixed the everything and all my USB devices are now working perfectly with Windows 8.

How, why, who knows, but I hope this works for others with the same problem.

2 more replies
Relevance 107.88%

I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".
On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was un... Read more

Answer:USB not recognized (Device Descriptor Request Failed)

if you have tried on other systems using different OS then the error is normally because of issues with the item not the PC , it might be 'confused' or have corrupted data or be faulty.

If you have the data still stored elsewhere...then you may be able to reset the flash drive and see if it recognises it then.

I'm not sure if there is a reset switch anywhere on that stick.

5 more replies
Relevance 107.01%

Hello everyone,
i hope you can help me sorting out this issue that is causing me a hard headache at the moment.

I've bought this new Lenovo Z50-70 laptop with windows 8.1 preinstalled on it. Fresh new.

I'm trying to connect via usb a guitar audio interface (Line6 POD HD500) so i installed the drivers via the .exe setup file i downloaded from Line6's site.
The device worked fine on my previous HP pavilion with windows 7.

Now when i completed the installation, i connected it and i had this error:Windows has stopped this device because it has reported problems. (Code 43)A request for the USB device descriptor failed.
I used slimdrivers to update all the other drivers, in case it was a conflict causing the error.
I checked via command prompt with command "pnputil -e" and i saw a driver from the vendor of the device listed, so it is installed correctly i think.
I tried all USB ports i have, 3.0 and 2.0 on one side of laptop and 2.0 on other side.

When on device manager, if i click update drivers and choose the "let me pick from a list of device drivers.." i don't see the company name of the device.

i saw that another guy posted a really similar problem on SevenForum and he figured out how to force windows to use the drivers but he didn't post the solution.. Here is the post: Can't get Windows 7 x64 to use the drivers I've installed repeatedly Solved - Windows 7 Help Forums

Edit: the software tool from which i can update drivers and other things for my g... Read more

Answer:USB device not recognized. Device descriptor request faile

I am having the same exact problem as you, Cattanius. I couldn't get it to connect to my computer over 2 years ago and then just decided to try it the other day. I didn't expect anything to show up in device manager because I thought the usb port was fubar, but then I see the same message you got and all of the sudden there's hope! I hope.

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Relevance 106.72%

Hi all,

I have a problem with my Lenovo B50-70 Laptop. It has 2x USB 3.0 and 1x USB 2.0 ports.

It started when I removed a USB mouse from the USB 2.0 port. I had a message flash up saying
Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.
If I go to Device Manager and 'Uninstall' the device, then plug the mouse back in and 'Scan for Hardware changes' it works. However whenever I unplug it I get the same error. I've tried doing them same thing and plugin in other devices, (my phone, a memory stick) and The error comes back. If nothing is in the port and I scan for hardware changes I get that message again.

Any ideas how to fix? It is almost as if the machine doesn't detect the mouse is unplugged and thinks it's gone wrong. The USB 3 ports are fine.

I've tried...
Checking for Driver/bios updates.
Cleaning the port.
Uninstalling all USB Drivers and reinstalling
 

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Relevance 106.72%

Hello Ladies & Gents.

I would like to ask for your assistance on this slightly annoying problem.

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers -
USB Composite Device

The device then shows in "Audio inputs and outputs"

Cheers,

Mr Collective

Attachment 38815

Answer:Razer Megalodon - (Device Descriptor Request Failed)

Razer is well known for BSOD drivers and problems, otherwise. (And taking very old drivers, changing nothing at all, giving it a new date and then claiming "Compatible!" with new OS.)

Perhaps give a shot with uninstalling their software, rebooting, the re-installing.

Make sure using the latest.

When all is said and done, you might just have to live with it.

Can't hurt to make sure chipset drivers are up to date. If Intel chipset, search their driver site for "Inf"

2 more replies
Relevance 106.72%

Hi All,

Thought i would make this thread as i see others with the same issue. I have just built a new PC and i get the following error randomly.

"The last usb device you connected to this computer malfunctioned, and Windows does not recognize it."

The issue with this is i don't actually connect anything to the PC. the message just appears randomly then fixes it self on reboot only to happen again later.

I have reinstalled USB Drivers and the issue persists.
I only have two devices connected to the PC:
Razer Death Adder Mouse
Logitech K350 Wireless Keyboard.
Event Log Error -
Fault bucket LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_RE V_0000, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 6813caa6-1a28-469f-8b39-08f1d092c8a4

DMP File:
DMP File - USBHUB3-20161220-1525.dmp
Bug Check Code: 0x00000144
Parameter 1: 00000000`00003003
Parameter 2: ffff8281`7cdbd7b8
Parameter 3: 00000000`40010000
Parameter4: 00000000`00000000
Caused By Driver: UsbHub3.sys
Caused By Address: UsbHub3.sys+365a0
File Description: USB3 HUB Driver
Crash Address: UsbHub3.sys+3173a
Check System Specs for PC Components

Answer:Random USB Issues - Device Descriptor Request Failed

I wonder if it is related to a bug in the last OS update as I just saw this error also and all of my USB devices are functioning correctly.

11 more replies
Relevance 105.56%

I'm attempting to help my daughter fix her USB issue, so the information I have about the computer is minimal at this point. The computer is and HP Pavilion a6710t Desktop PC. It has a Foxconn motherboard. Here's the story, She's been using this computer for a couple of years, was running Window Vista. One day her wireless mouse and keyboard quit working. I gave her a usb mouse to try to no avail. The message when we plug any USB device that previously worked on her computer is 'Unknown sub device, device descriptor request failed'. After doing much research online and attempting a multitude of fixes from online sources I had the bright idea (being the computer genius that I am (NOT!)) to update her Operating system to either Windows 7 or Windows 8. She chose Windows 8. Here I'm thinking if I wipe the hard drive, do a clean install of Windows 8, the problem would be fixed. Boy was I wrong, still no USB ports are working. Makes no sense to me unless it's the hardware itself. Any suggestions? Ideas?
 

Answer:USB ports inoperable, error says, device descriptor request failed.

Based on what you have tried, it does seem to be a hardware error. One more thing to try is check the CMOS battery's voltage. It's usually a CR2032 rated at 3 Volt. Carefully remove it after unplugging the PC from the socket outlet, and check the voltage with a digital multimeter.
 

10 more replies
Relevance 104.69%

hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

Answer:a request for device descriptor request failed

i recently changed my wireless adapter



Is this a USB adapter? Does the error go away if the adapter is removed? With the yellow flag in Device Manager, right click it and Uninstall it. Remove the USB Device from the computer end and Restart your computer. When the computer comes back up, plug the USB device into different USB port of the computer.

11 more replies
Relevance 104.69%

hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

More replies
Relevance 96.86%

USB ports don't recognize my device.Strange thing is, it sees my memory stick and it see my wireless mouse. But not my phone or my stand alone hard drive.
I have tried updating the drivers in Device Manager. uninstalled the drivers and then reinstalled them again. To no avail.
Anyone have any ideas on a solution?
Laptop is an... ideapad S510p
Didn't matter which Operating System. Problem was already there using Windows 8.1 and was carried on into
Windows 10.
 
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity

Answer:ideapad S510p - USB device connected to port but I can't see device in My Computer

Hi Bigyin,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with USB in your Lenovo S510p laptop.
 
Connect an external (USB) mouse and check for the issue, also check with different USB ports. Check if the ports are damaged.
 
Best regards,          
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 95.7%

hello    i'm an embedded developer. i have an usb type ic programmer to burn microcontroller. now i'm getting this error "Unknown USB Device(Device Descripter Request Failed)" while plug my usb programmer into my pc socket. but this same hardware support in my friend same hp430 pc.

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Relevance 95.7%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

EDIT: The problem is the motherboard. The computer was checked at a computer service, and it seems the time has come for it to be buried.

Answer:Unknown USB Device ( Device Descriptior Request Failed )

Hi Rostos and welcome to Ten Forums!

I would recommend two utilities. Maybe they can reveal what's going on.

USB Device tree viewer from Uwe Sieber and Nirsoft's USBDeview. They will give you info about connected devices..

32 more replies
Relevance 95.7%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

More replies
Relevance 95.7%

I have a Dell Inspiron 1520 and have been unable to connect wireless to the interntet , it tells me that there are no connections found and this is the error message that I am getting when I go to the Device Manager.

"Currently, this hardware device is not connected to thecomputer. (Code 45)"

I searched for updated drivers and this was the additional message I received:
Windows was able to successfully install device driver software,but the driver software encountered a problem when it tried to run. The problemcode is 0.

Can anyone please help me with this. Thank you.

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Relevance 94.54%

My sound does not work and says no audio device has been installed. I already uninstalled and reinstalled it and it doesn't work. I tried fixing the cable it still doesn't work. HELP ME! My parents doesn't know how to fix it either and doesn't want to buy a new computer. I am the only one in my house that is having this problem because everyone else has good computers with sound. They do not allow me to use it, that is why I need your help ASAP! THANKS IF YOU CAN FIX THIS PROBLEM!

Answer:Computer says for audio device "hardware changes might not h...

@SaS5Y?, welcome to the forum.' When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

1 more replies
Relevance 93.96%

my hdd usb 3.0 and my printer hp photosmart don't apperar and they appear on the device manager. 

Answer:USB device connected to port but I can't see device in My Computer

It is hard to know from here, but an HDD won't appear until it is initialized, partitioned and formatted with a drive letter assigned.  The printer should appear in the control panel under devices and printers,

1 more replies
Relevance 93.38%

Model is Acer Aspire One D270.
Internal bluetooth doesn't work.
Nothing in device manager.
Fn+F3 is meant to control it, but doesn't.
May be because I've messed with some programs.
Trying to re-install to factory settings.
Any suggestions at all?

thanks
D:

edit: The machine is Win7 baby (starter?), x86_32.

Answer:Bluetooth device not in device manager, no hardware switch, Acer netbk

What programs did you remove or mess with? Have you tried repairing these programs?

9 more replies
Relevance 92.51%

We have some symbol windows mobile-based handheld devices that we use in our business.  We connect these devices to our computers to copy files to.  This all worked fine until recently the devices come up as failed.
It appears in device manager with a yellow exclamation point.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.  (Code 19)
I've tried all the solutions I can find on the web and none of them work.
Including:
Uninstall the device in device manager and scan for changes.  It downloads the driver from windows-update and returns to code 19.
Tried hardware troubleshooter which basically seems to automate the process of uninstalling and scanning.
I've tried removing windows media player 12 feature and adding it back.
I've tried deleting USB controllers from Device Manager and rebooting, it re-detects them all and still gets code 19 on the device.
I've tried deleting upper and lower filter values in the registry which I found out later is mainly for CD/DVD devices, that didn't fix anything.
I've tried removing and re-installing Windows Mobile Device Center and driver pack and that did not fix it either.
Additionally Canon Powershot camera gives us similar results.  MTP USB Device failed.  
This is so far happening on 3 of our workstations that we know of.
At first we thought it was due to windows updates but nothing recent has been installed that looks rela... Read more

Answer:SOLVED:Windows Mobile-based device and Canon Powershot cameras showing code 19 and MTP USB Device failed.

Hi,

 

Thanks for posting in Microsoft TechNet forums.

 

Do you have Kaspersky installed? Kaspersky Filter driver caused that any USB device could not connect.

 

It is suggested to have a look at the following registry. Make a backup of it and remove the Upperfilters setting:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}

“Upperfilters” = klfltdrv

 

If the issue persists, please find a working machine and compare the registry settings.

 

Best Regards

Magon Liu

TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
[email protected]

 
Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

13 more replies
Relevance 92.51%

I am certain that there must be any number of devices which may be used to navigate or operate a computer via a standard remote control device.  But, if that's correct, it seems very difficult to locate such devices thru Google or other search engines.  If the word "remote" is used, almost all queries result in return of info relative to LogMeIn; TeamViewer; GoToMeeting; etc.Basically what I'm looking for is a device or system with which I can operate my video editing PC (located in my office); while viewing its display on the big screen TV in my living room (about 20 feet away); using perhaps a standard remote control unit, such as a TV remote, or A/V Receiver remote device, to send signals to the PC, received by a USB connected piece of hardware, which then transmits mouse clicks or navigational info to the computer.  In short, what I'm looking for is a means of operating the computer's keyboard and mouse while seated in another room of the house.If anyone is aware of items which would fill this requirement, I would very much appreciate relevant info.

Answer:Hardware to operate computer via Remote Control device

A wireless keyboard and mouse combo...How you gonna see things from the other room ? ?

4 more replies
Relevance 91.93%

After installing window on my laptop (Lenovo Ideapad 100) found out that the USB port are not working although if i plug in a phone it indictaed charging and i plug in my hard drive it shows the led light but the USB cant read any device not even a USB mouse works on the system . Please kindly help me with this error. 

























Screenshot (6).png ?101 KB

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Relevance 91.35%

I have a external USB DVD drive (plug and play) that I'm trying to hook up. I am getting this error.....windows successfully loaded the device driver for this hardware but cannot find the hardware device (code 41). I looked in the device manager and it has a yellow exclamation mark next to my device. I tried to update the driver(didn't work), I scanned for hardware(didn't work), I uninstalled it(didn't work), I tried the add hardware wizard(didn't work) and I followed some threads from Majorgeeks to delete the "UpperFilters" and "LowerFilters". When I try to delete the UpperFilters and/or LowerFilters, It does not show me that option. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E968-E325-11CE-BFC1-08002BE10318}
There is no listing for Upper or LowerFilters to delete! I have an older computer which is a Dell Dimension 8200 Windows XP Home Edition Version 2002 SP3. If anyone could me with this issue, that would be great! Thank you for your time! I hope I gave you enough info!

Thanks for the HELP!
Mike
 

Answer:cannot find hardware device (code 41)

try this... http://www.howtogeek.com/howto/windows/find-your-missing-usb-drive-on-windows-xp/
 

4 more replies
Relevance 90.48%

Hi,

I have had my PC for about 3 years and both the CD-R and CD-RW have worked fine. Last week both drives disappeared from My Computer. When I go into Device Manager they are both visible but have an exclamation mark against them in a yellow background. Under properties I get this message 'Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)'

They both still have power and I have checked the internal connections. I am running Windows XP.

Can anyone suggest what I try next?

Cheers,

Aldo
 

Answer:Solved: Can not find hardware Device (Code 41)

7 more replies
Relevance 90.19%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

Answer:USB device descriptor failed

Hi.
In Device Manager, right-click the problem device and select Properties. In the General Tab, it gives the error code. In the Details tab, use the arrow down to select Hardware Ids. Then google the ID to identify. Could be an internal USB connection to something like wifi, BT, or card reader. Those cables do go bad sometimes.
Example: USB\VID_046D&PID_0A04&REV_0007

6 more replies
Relevance 90.19%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

More replies
Relevance 90.19%

So this kept happening before and then it stopped being problematic for a while..unfortunately the issue has once again returned. In Event Viewer it says usbhci or something. When this issue occurs a few things happen:
All USB devices cease to function until system is rebootedNetwork controller ceases to function
Event Viewer also shows an error (in System pane) for Kernel=PnP:

Code:
Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 12-Sep-17 1:02:45 PM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Kyle-PC
Description:
The driver \Driver\WudfRd failed to load for the device USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android\6&18f52f5f&1&0000.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-09-12T12:02:45.418437100Z" />
<EventRecordID>14537</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="304" />
<Channel... Read more

Answer:USB Device Descriptor Failed??

Hi there. Run the troubleshooter within the Settings app > Update & security > Troubleshoot.

You may also want to look in Security Center > Device performance and health.

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Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

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Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

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This problem has been driving me slightly crazy at the moment. It is a problem with the iPhone connected to the usb on my computer and iTunes does recognize the phone, but I cannot access the photos on it from windows explorer. Windows device manager says: windows cannot initialize the device driver for this hardware. (code 37) so I tried deleting the device drivers and rebooting and it worked temporarily but on reboot the problem returned and I have no idea who to do any suggestions?

Answer:windows cannot initialize the device driver for this hardware Code 37

See if this helps:





Quote:
If anyone is interested, I uninstalled the driver (from device manager) then shutdown computer
but left iPhone connected. Once rebooted, I went back to device manager, actions, look
for new hardware and then the autoplay prompt appeared asking if I wanted to upload photos.

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Hi i was wondering if any body could help! My CD drive has all of a sudden stopped working, not sure why but when i go to the devices properties the following message appears:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Has anybody got any solutions, thanks.

My device is a 'Optiarc DVD RW AD-5170A ATA', and im currently running WINDOWS VISTA ULTIMATE 32bit.

THANKS.
 

Answer:Windows cannot load the device driver for this hardware.(Code 39)

Ive sorted the problem but i will leave this solution incase any body else needs help with same problem.
Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. T... Read more

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Long story short, I tested a friends graphics card in my homebuilt computer to see if it worked. I took my Ati Radeon 9800 Pro out, and put in this other card, and then replaced the other card back with my Ati Radeon 9800 Pro. Since then, I cannot get the drivers to work again for my 9800.

I have Windows 7, 32 bit. I am positive that I did a fresh install of windows 7, not an upgrade. I cant remember if I installed specific drivers for my graphics card at that time, or if windows did it. All I know is that the card was running good, with two monitors running together. Everything stopped working after I tried my friends card out.

Ive downloaded so many Ati Catalysts, 10.2, 9.3, 9.1, 8.7, 8.1, and also different versions (XP and Vista) and none of them will work. Sometimes it will just say "The current driver is up to date" and its showing the standard VGA graphics adapter. Sometimes it will say "Radeon 9800 PRO installed, reboot now" then when I reboot, it will give me this error
"Windows cannot initialize the device driver for this hardware. (Code 37)" when I check device manager. Basically any driver I try will give me this error.

Basically what I was doing was boot into safe mode, use DriveSweeper to delete all ATI files, then reboot and install different catalyst, then go through device manager to "update driver". Then I would get the error above.

So now, In my device manager I have this (both with the exclam... Read more

Answer:Windows cannot initialize the device driver for this hardware. Code 37

Have you tried removing both entries from Device Manager?

Clearing the motherboard's CMOS?

This may not be relevant to a 9800 Pro, but see:

AMD Catalyst

I get the feeling that recent AMD/ATI drivers may not like AGP very much. "Recent" may include the 10.2 ones, which are from February of 2010 (2 digit year,1 or 2 digit month).

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Packard Bell Core2 Quad
OS Vista Home Premium

Hi I have been stupid! Can anyone please provide a solution.

I tried to be clever and load just the jewel case label programme from Roxio CD Creator 5 (which is much better than their latest versions). This was successful and worked well. Unfortunately the CD also loaded much of itself all over my system but only activated the label programme. Vista immediately blocked the incompatible Roxio driver for the DVD drive leaving it in operable.

I uninstalled Roxio 5 using Windows uninstall and activated a prior system restore point. On re-boot, system restore stated it was not successful due to an unknown error and Vista attempted to re-install Roxio 5 calling for the CD. I tried earlier restore points but they were not successful either, producing the same unknown error message.

Eventually I did a system searched for anything Roxio 5 or Adaptec including the offending driver and deleted them all.

Everything is now back to normal except for the DVD drive which is still not recognised. Device Manager shows the following message.

Optiarc DVD RW AD-5170A ATA Device
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

If anyone can tell me how to give my DVD drive the kiss of life I will be extremely grateful.
 

Answer:Solved: Windows cannot start this hardware device (Code 19)

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I too am having this problem, but it is with Windows XP CD ROM LTN526s. I uninstalled the original CD ROM unit and put this one (ltn526s) in and got the same message.
 

Answer:Windows cannot load the device driver for this hardware. (code 39) -- On XP!

Hi

Moved your post to its own thread as the other thread was dealing with Windows Vista and that OS can have different routes to fixing a problem that may not work on yours or cause more issues,


But what you can try is in Device Manager right click the CDROM and choose Uninstall, then reboot and see if the drivers are picked up. If that doesnt work then follow this How to fix missing DVD/CD drives not showing up in windows explorer (easy options and pre-done registry files are at bottom on page, download, unzip and double click to merge with registry) then reboot.
 

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Hi all I have a Ideacentre K430 running on win 8.1. Used to run on win 8 After i upgraded to win 8.1, my WD My Book 4TB external Harddisk shows the problem as shown above. Used to be running fine and it can work on other win 7 or 8 terminals. Any way i can solve this. I have contacted WD but they say its not a device problem so they cannot help. I contacted Mricrosoft after some remote troubleshooting they told me i need to download the latest motherboard drivers which i did. But all solutions do not work. I tried googling for solutons and have tried microsoft message analyzer also to no avail. I am running out of options. Anyone able to help? Thanks in advance. RegardsAndrew

Answer:Device Descriptor fali code 43

Hi Andrew,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the External 4TB HDD (Hard Disk Drive) is not getting detected in your computer and ?Error code 43? is displayed when connected. Please let me know if the issue persists when the HDD is plugged into other USB ports and also does the same HDD is getting detected and working as expected when connected to other System.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hey all -
Well I have lurked here a few time but now I have an issue that Google nor Microsoft can explain how to fix right off.

So I got my new Toshiba laptop 13 days ago and Tuesday night I was ripping alot of my music onto it and the CD/DVD drive stopped reading the disks. So i turned it off and tride again the next morning and nothing so now I'm looking for help.

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

but i have not found how to fix it in vista anywhere just xp.... Help?

Thanks
 

Answer:Windows cannot load the device driver for this hardware. (code 39) -- On VISTA!

oh and to add on ts a Toshiba Satellite L355D-S7825
 

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So, My son got the BSOD where he couldn't select the language, so I reformatted and reinstalled a clean version of win 10.

Now, under device manager I get 2 heading of HIGH DEFINITION AUDIO CONTROLLER with both having a yellow exclamation point. When I click on, the details say

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39){Bad File}The attributes of the specified mapping file for a section of memory cannot be read.

I have uninstalled both of them and re-started the computer, tried the audio controller troubleshooter, copied the 3 drivers from a working computer and still cannot get rid of the yellow exclamation points.

Just about to throw the computer out the back door and tell him to read a book.

Any ideas?

Answer:windows cannot load the device driver for this hardware code 39 audio

Hey,

And welcome to Tenforums,

Since the version you reinstalled is a fresh install there is only one thing that could cause a driver to fail which is indeed the required installer, if you could list the name and the current version of the driver installed I could take a look and find you the newest driver which should be working, also it might be a good idea to perform a windows update check just incase windows did not update your driver yet, it might fix it by itself. Also performing an uninstall of a driver is often the way to go but it might be another option to completely disable the sound controller and remove any remaining installation files which usually removes after a restart.

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This problem appears to malware, yet nothing I run can remove it or even detect it. After it starts anything wanting elavation does not run, including basically even single anti-malware software currently avaible. It only starts after doing something in Windows Explorer to present UAC prompt twice. Then afterwards everything wants an elvation presents the exact same error message. "A device attached to the computer in not working properly." Yet, everything in Device Manager looks okay and the fact I have access to Device Manager and Task Manager. It seems to block Rkill, Malwarebytes, RogueKiller, and TDSSKiller. It appears not happen in Safe Mode. I will get a DDS log ASAP.
 
Edit: Since I needed to do I reboot and I am new here I figured I should attach the first DDS log to the first post. I also wanted to finish my description. Since the "infection" my computer lags about 1000% more and boot times went from 57 seconds to 4 minutes. I was doing spring cleaning before it started.
 
LOG:
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16483
Run by David at 12:26:47 on 2013-05-31
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7927.6395 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McA... Read more

Answer:A device connected to your computer... Problem

I ran a SFC scan that found at least a 100 corrupt files but it repaired everything except explorer.exe and everything within the Windows folder with the same name. I have re-install my mouse driver to fix the laging issue every reboot. I have a re-installation disk for Windows as well as recovery DVDs from the manufacturer, Linux live CD and a standard recovery CD.

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I have two WD "My Book" 3.0 USB drives.  Previously, they both worked fine.  Now one of the two drives is getting a device descriptor request failed message.  The other drive is fine.  I have tried different 3.0 inputs on the system both in back and on top in the front.  Any ideas on why the same drive isn't working?  I have tried both on other systems and they work fine.  The other systems I have tried them on are WIN7 and WIN 8.1.











Solved!
View Solution.

Answer:usb 3.0 drives getting device descriptor failed error

Hi there slovey  Have you, by any chance tried with another USB cable? I wouldn't make sense to change things as the device works on other systems but it wouldn't hurt to use the other My Book's cable with the problematic one just to rule this out as a potential cause. I would also check this thread and see if the offered solutions there help.  Keeping your OS, BIOS and drivers up to date is also an important part of the troubleshooting process. I'd also check if there's a new update specifically for the driver responsible for the communication between the drive and the system. Post back if you need more info! Captain_WD.

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I've had my laptop for a little over a year now and it's had it's fair share of problems, most of which are fixable or there is a workaround.
Earlier today I inserted a disc into the drive and tried opening it up, went into "My Computer" and found the disc drive was not listed.

This has happened once or twice before and a simple restart fixes the problem.
I've restarted twice and this time the problem wasn't fixed, after going into "Device Manager" I found there was a problem with the device and it gave me the following error

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."

As usual 'Check for soulutions' is useless and returned no results.
Thanks in advance for any replies.

Some info that may help
OS: Windows Vista Home Premuim
Laptop Model / Number: Medion MD 98300
DVD Drive: TSSTCorp CD/DVD W SN-S082D ATA Device

Thanks

Answer:CD/DVDW SN-S082D issue - Windows cannot start this hardware device Code 19

First of all I wonder why you post this here in the Toshiba forum if you don?t have a Toshiba notebook?
This is a little bit strange for me... anyway? I will try to help you.

It seems that the registry keys are corrupt and therefore your CD/DVD drive cannot work properly.

Try simply the solution proposal mentioned here in the Microsoft doc:
http://support.microsoft.com/kb/270008/en-us

Good luck

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Relevance 86.13%

I have this problem:
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

The driver could not be loaded because a previous version of the driver is still in memory.

and now I am not able to connect any usb device to my laptop making it virtually impossible to use windows 10.
How do I downgrade to windows 7,have enough of the beta testing.
I even have a purchased version of windows 10 pro which I really regret buying, worst investment ever.

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I have tried a few different windows images, windows troubleshooting feature, and the latest versions of the drivers.
I've tried uninstalling and reinstalling drivers, disabling and re-enabling, re-imaging, updating windows. None have had the effect of actually making it work. I'm running win 10.0.10240, on dell latitude 5285 and 5289. This is affecting the entire Intel Integrated Sensor Solution Driver and all the included sensors, compass, accelerometer, gyroscope GPS and ambient light.

hardware id: HID\Vid_8087&Pid_0AC2
I would like to resolve this so that we can order tablets and have them work right in our org.

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My computer wont start as it says windows has ecounted a problem communicating with a device connected to the computer.

There are no usb or cds connected. Have tried restarting, removing battery but no luck

Please help

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whenever i run hardware scan, i get error on storage device, mostly on SMART short Test and SMART drive self test.after error result i scan it again and then result is Passed.i just recieved notification of 'critical errors occured on hardware u need to scan it'. and i run the scan but  hardware scan freezes(it happenes mostly whenever i myself run a scan without getting any notification to run a scan) and then it gave me this failure result(refer to attached image below).Reply as soon as possible.Please help me to resolve this issue, i am too much worried about it.will be very greatful 

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Hey There, i have recently bought a samsung yp-t10 mp3 player. when i connect it to the computer through usb it detects it as a MTP device and tries to install the hardware, but it always comes up with a message saying:

There was a problem installing this device.

i inserted the disk that came with it and it installed a media studio especially for the mp3, but still when i connect it to usb theres no effect. i have searched the internet for a driver for it and theres none around!

i used the add new hardware section in the control panel and tryed installing it manualy but also theres a error. can someone please help me. the other week i did turn off some windows services - not sure if its related to this problem is it..?

please let me know asap please thanks very much

i am very greatfull
 

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My PC is a Dell XPS 420 running Windows Vista Home Premium (Service Pack 2) with all available Windows updates. I have also a Dell Studio 1555 laptop running Windows 7 Home Premium (Service Pack 1), and an Epson Stylus Photo PX720WD printer. Even when the laptop is within feet of the D-Link wireless router the network connection frequently fails and my network does not show up although those belonging to neighbours do. Most of the time the PC will not connect to the printer and neither will the laptop when the connection drops out. However, when the PC is switched off and I start up only the router and the laptop, the signal strength from the router is at the maximum and the laptop has no difficulty connecting to the internet but it does lose connection to the network as soon as I try to send a document to the printer.
In the PC?s Device Manager under ?Network adapters? the following are listed:
6TO4 Adapter
6TO4 Adapter
6TO4 Adapter
Intel(R) 82566DC-2 Gigabit Network Connection
Isatap.cable.virginmedia.net
Microsoft 6to4 Adapter #2
and all except the Intel(R) 82566DC-2 Gigabit Network Connection have yellow exclamation marks next to them.
Starting at the first 6TO4 Adapter I have clicked on Update Driver Software and each device, down to and including Microsoft 6to4 Adapter #2, is reported to have the best driver software already installed and up to date. However, clicking on Properties on every device gives ?This device cannot start (Code 10)? and clicking on ?C... Read more

Answer:Device Driver Problem or Hardware?

From Msoft
6to4 adapter is a component used for transmitting IPv6 packets trough IPv4 network correctly.
In some scenarios, there will be a code 31 or code 10 error appearing beside this component. A possible reason is, the network adapter doesn?t support this feature. You may update the driver for your network adapter or chipset, and then try to uninstall and reinstall the this component.
To uninstall the component, right-click the item in Device Manager and select Uninstall.
To reinstall the component, in Device Manager, Action ? Add Legacy Hardware ? Next ? ?Install the hardware that I manually select from a list? ? Network adapters ? Microsoft ? Microsoft 6to4 Adapter ? Next ? Finish the wizard.
If the steps above doesn?t solve the problem, your network adapter is not a supportive one for this component. You can completely ignore this error, if there isn?t IPv6 network deployed in the environment. The error won?t affect your system.
To remove the error message, please right-click the Command Prompt and run as administrator, type the command netsh in 6to4 set state disable, press Enter. The component will be disabled and hidden.

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Relevance 82.94%

I reccently upgraded to fully SP3 , I have 3 video cards , one Matrox DualHead G400 , Ati Rage 128 Pro Ultra and Nvidia Geforce2 MX/MX 400 all of them 32mb

PC specs . 800mhz , windows xp sp3 2600.xpsp.080413.2111 , 320 mb ram.

Problem : I plug in a video card , start Windows , it boots up in a crappy resolution mode , and it doesn't display that I plugged in any new device.

Tryed to force install Ati Rage driver , but it says "try installing to a Standard Vga driver"

I go to Device Manager , there is no clue that I even have a Display ... lol

Can Someone Help Me?

Answer:SP3 Video Hardware and Device Manager problem.

Any help here? I can't do anything with this crappy Graphics!

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Relevance 82.07%

Hi there!I'm new in here. So... Hallo @all.I've got a T500 2082-9HG running under vista x64 business.(my own fresh installation,originally it was shipped with x32, despite of 4GB ram)I've installed all Microsoft Updates including SP2. And, almost everything is running nicely.To download the Drivers I used TV System Update (V3.14) and it "looked" good. But there is one optional packet which keeps in the list (or is listed every time when I run TV SU): " HSPA Wireless WAN Adapter Software Vista 64"I can install it without any errors, the setup asks for a reboot. But if I start TV SU after this reboot, the same HSPA Wireless ... is presented to me again. This forced me to look at the device manager. And well, I cannot find a "Ericsson F3507g Mobile Broadband Minicard Composite Device " Neither under Modems nor under Ethernet. So i went to the Lenovo Support HP and downloaded the Driver manually. tried to run the setup as Administrator... same problem. reboot, no [email protected] device man, no Software to controll it.Any Ideas??? Some help would be very nice! Have a nice evening!Best regards ( I also tried removing the sofware under programms and functions and reinstalled it...)( I had some Problems with the Access Connections Software, and for this App a reinstall was the Solution.)

Answer:hspa problem / no hardware listed @device manager

Hi, I have had some intermittent problems with my own Ericsson WWAN card. I am not sure what happens or if this is relevant to you. But the card disappeared from device manager after being successfully installed and used. I went into the BIOS disabled the card and reenabled and suddenly it was picked up again in device manager. I am running Win 7 so I have hand-installed the driver. That worked OK. An alternative work around I found is to download Ericssons Wireless Manager. It actually works on the built in card even if it is intended for Ericsson external cards. http://www.sonyericsson.com/cws/support/mobilebroadband/download/wirelessmanager/pc300?lc=en&cc=gb Mats





Thinkpad T400s, X61s, X41, 600

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Relevance 81.2%

I use separate flash drives plugged into a USB port to backup data on my wife's pc and my Notebook. When my data is backed up, I click the Safely remove hardward icon on the taskbar and then click Stop USB Mass Storage Device. When I get the message I can safely remove the device, then I do so.

But, lately I have noticed the sately remove hardware icon on my wife's taskbar when I am not doing a backup and there is no flash drive in the USB port. When I click it open, I can then click it to stop and I get the saftely remove hardware message and the icon disappears as before. But, when the system starts up the icon appears.

I looked at USB ports in Device Driver and it shows there as Mass storage Device and says it is working properly. I am a little reluctant to hit the disable button as I am not sure if that is the right thing to do and if that would permanently disable that usb port or just the device it thinks is in there.

I am not sure what has caused this, unless perhaps once I forgot to run the safely remove device before physically removing the storage device. I have backed up since this problem, and all works well including running the stop storage device, but the icon keeps reappearing on startup.

Anyway, this is obviously not a huge problem, but I would like to understand what is going on and sort it out as everything else is working so well on both systems and I can actually say they seem even smoother and faster this last month with SP1.

Any thoughts ... Read more

Answer:Solved: USB Storage Device: Safely Remove Hardware problem.

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Relevance 80.33%

Hello,

I have two problems I need assistance with.

FIRST PROBLEM

1) I suddenly can't seem to generate a system health report with Vista. I
keep getting "an error occured while attempting to generate the report".
Before it worked now it does not. I always do a system health report almost
everyday. (I'm obsessed about the well being of my PC). I don't know what
triggered it, but here are some possible reasons I can think of:

A) I recently uninstalled my Mcafee trial software and then installed CA
Internet Security. I then received a series of Blue Screens. I quickly
uninstalled CA Internet Security and used Zone Alarm Free Firewall and AVG
antivirus. The operating system seems to be stable now (I haven't got a Blue
Screen since).

B) On July 25, 2007, I installed a recent update to Windows Vista. The
update is KB929547. (http://support.microsoft.com/Default.aspx?kbid=929547).
Could this have something to do with it?

Some things I did to attempt fixing this problem myself include doing a
start up repair (using the F8 key before Windows loads). No problems found. I
did a Windows Memory test while I was there in the boot options. No problems
detected. I checked the hard drive for errors. No bad files and only a few
reparsed records.

The problem still exists.

===============================================
SECOND PROBLEM

2) I was doing some snooping in the "System Information" section. Under
"Components" and then "Pro... Read more

Answer:Can't generate system health report + problem device in Hardware & Devices

The first thing I'd try is just doing a System Restore to a date when you know it worked. Run rstrui.exe

You can also test the issue in Safe Mode.

If not possible, look in the Event Viewer (run evenvtvwr.msc and see if you can get any further information there.

I have no idea what that device is -- if you look in the Device Manager, do you see anything flagged there? Run devmgmt.msc
 

3 more replies
Relevance 80.33%

I can't get my laptop to start up! Please help!this shows up: http://i55.tinypic.com/qzggav.jpgand then no matter what I chose this happens: http://i54.tinypic.com/11wg8xw.jpgThe only thing I remember doing that is maybe wrong was disconnecting by printer while the laptop was off (I think) to move my t420 elsewhere. Last night I was streaming a movie on Amazon and half way through I paused to do something else and when I hit play it wouldn't play. Everything froze. And I disabled flash because that's what the pop up said wasn't working and eventually chrome froze too. I tried to shut down and restart from the menu a couple times but I couldn't get things to stop properly so I just held down the power button. It took forever to turn off and I fell asleep. When I woke up it was shut off.Can anyone suggest a solution while I wait to talk to support at 8am tomorrow? Thanks!!!

Answer:problem rebooting due to faulty hardware or unplugging a removable storage device while it is in use

Do you have a working recovery partition? So start the laptop and then press the blue Thinkvantage button on the keyboard, this should bring you to the recovery partition, where you have an option to do a recovery to earlier time.P.S. Do you have all the important files saved onto external HDD?

3 more replies
Relevance 80.33%

My BT USB device was working great in W7. After converting sound stays on computer and does not transfer to BT device though "connected" is displayed. After taken all devices out and re-discovered and "re-paired" them and problem is not solved. Only way device works is to "connect" then re-boot computer and sound will then work on the device.

More replies
Relevance 80.33%

I have an external Bluray/DVD drive (ODP1201=S3-B) that works perfectly on Windows 7 but is not recognised by my new laptop which has Windows 8.1 64 bit. Can anybody explain why this is and what I do to get pass it, or is this a problem with Windows 8.1?

The device is listed in Win 7 as "hp bd rom bc 5501h", and the driver is 6.1.7601.17514

I have now tried various USB devices; I have connected a USB 2.0 External Hard Drive and a USB 2.0 Canon Camera both of which work OK, I have also connected a Seagate 1T external drive which is USB 3.0 an that was OK as well (the ports are all USB 3.0 on the laptop hence the reference to the which USB type)

The error message is as follows: "USB Device Not Recognised", When I go in to Device Manager I find two USB error listings, Unknown USB Devise (Device Descriptor Request failed) & Unknown USB Devise (Port Reset Failed)

I have been advised that this error can arise when a drive doesn't receive enough power from the system. The device does have two USB connectors, I have tried using both of them. The power cable going to the powered USB on the laptop and the data going to the adjacent USB (there are a pair of USB sockets on either side of the laptop, the right hand side having the only powered socket).

Answer:Unknown USB Device - A request for the USB device descript

I'm too of opinion that it's a power issue. Laptops are not known to have much power thru USB ports, not even some desktops for that matter. Possible solutions: If that laptop has USB3 port you can try it in there, it gives more power and is compatible with USB2. Another one is to ad external power to the drive. One of the USB connectors on the twin cable has only two connection tabs and is for extra power to device. That one can be connected to universal USB charger for phones etc. That's how I solved a problem with a HDD in external enclosure.

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Can Anyone help solve this... Whenever i Connect my printer,mp3 player, and flash drive my computer locks up. I have been through the device management and everything seems to be okay, i also tried system restore but since the computer doesnt know anything is wrong it wont go back to and earlier time.
 

Answer:Computer Hangs When USB device is connected

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whenever i connect my printer or my flash drive into the usb ports my computer freezes up and i have to power off manually and remove the device for the computer to start up correctly. any suggestions to help solve this problem???
 

Answer:Computer hangs when usb device is connected

You can try going into Device Manager, expand Universal Serial Bus Controllers and remove all devices listed, then reboot. Let Windows rediscover the USB devices and reinstall them, and see if that improves the situation.
 

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Hi,So i'm working on a Envy LT that was upgraded from Windows 8.1 to 10 recently and there is this message on the log in screen "The device is not connected to the computer. Please insert the authentication device." We can't seem to identify what this means or what needs to be done to clear this screen. The users states that the BIO finger print sensor doesn't seem to work either. I looked in the Device Manger and I see a Synaptics FP Sensors (WBF) listed here and is installed correctly. I even updated the FP sensor driver from the Envy's support site and we still see this on the log in screen.  Is there any information or help to clear this message?  Also we notice that the number lock on the key board seems to be disabled during windows 10 boot up. Before on windows 8.1 it was enabled. Is there any setting in 10 to keep the number lock enabled.  The user states if 10 can't be made to work well, then we may revert back to 7 or 8.  Please advise.  Thank you for your time. 











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Answer:The device is not connected to the computer. Please insert t...

Seem to have been resolved by re-installing the HP Simple Pass software then going in and reconfiguring the settings. Message doesn't appear any more on 10. User want LT installed with 7 though. Better decision. 

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I need help for eliminate error in Device Manager. Error code: 43 in Unknown Device row.
Thanks for help
 
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I have an AMD 2.1 athlon, i try and re-install my C-MEDIA AC97 Audio Device, i dont have the CD and i dont know how to fix this
 

Answer:Solution Title: Device cannot start (CODE 10) - C-MEDIA AC97 Audio Device - How can I

Try THIS site, just enter C-MEDIA AC 97 or similar in the search box. Install drivers.

Scorp.
 

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hello all. i dont come around to this site very often but i desperately need you guys help.

im trying to get a gamebridge i purchased a few days ago to work. the first day i had everything going according to plan and had it installed on there and everything, but then i was having problems with it... it wouldnt show my game screen. so i decided to install to a new usb drive.

i took the device out and tried to reinstall to another drive but it didnt work... and now when i try to put it back into the original drive it gave me an error. so i went into device manager and unistall the device manually from the original drive.

but now i try to install it again to any drive it give me the code 28 error...
someone please help me i really need to fix this problem.

thanks in advance!!!!!!!!!!!!!!!!!!
 

Answer:USB drive not properly installing device(GAMEBRIDGE). (unknown device code 28)

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