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My Dell Inspiron 5558 will not turn on (no fan or POST sounds)

Question: My Dell Inspiron 5558 will not turn on (no fan or POST sounds)

Dell Inspiron 5558 does not turn on. There is no fan or POST beep when depressing power button. No screen illumination. I have tried to drain power from RAM and attempted to start up following power drain from Ram procedure with power adapter connected. Any help will be apprecated.

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Preferred Solution: My Dell Inspiron 5558 will not turn on (no fan or POST sounds)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I have a 3 month old Inspiron 5558 that won't close properly because left side hinge is broken. 
It was a bitter experience with Dell. I have been using my laptop with utmost care and never hit anywhere or physically damaged, as per your words.

To know more, visit this link.
Before buying laptop, Dell store person told that I will get express service and the person will visit home if there is any issue. But now there is no one to help even when I called 8 times since morning.

Dell is asking for 8k+ to repair one hinge.

Answer:Dell Inspiron 5558 3 months old and hinge is broken, poor plastics used by Dell

Hi nanaiahkp,
Please private message me the pictures showing the hinge issue, service tag, owner's name we can check what best can be done to address your concern.

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Hello, I have a brand new Dell Inspiron 5558 with Windows 8.1 64b installed. I can't use touchpad gestures, no scroll, no pinch to zoom, etc. I have installed the latest drivers from here but after install (which says it is succesfull) nothing is showing up in my taskbar or control panel or program files. 

Answer:Dell Touchpad gestures not working on Dell Inspiron 5558

I found the fix here. Install Synaptics 19.15.2 Windows 10 64 Bit  even tough you have Windows 8.1.
Install like this:
1) Extract the files to another folder
2) Open the folder with extracted files copy the path of the x64 drivers
3) Go to Control Panel>Device Manager>Mice and other pointing devices
4) Right click mice and other pointing devices, select Update Driver>From Hard-Disk
5) Add the x64 drivers path
6) Select Dell Touchpad
7)  Install drivers
8) Restart

Video can be found here:

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I have question about Power button. Is there some LED indication in Power button while labtop is in sleep mode..? I afraid that i have some wrong product, because my Power button not light at all.
Thanks for HELP

Answer:Dell Inspiron 15 (5558)

There is no power LED on the system -- other than the LED on the front edge of the system, which is a charging light.

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Question: Dell Inspiron 5558

For some reason, I can't find any option about turning off my laptop touchpad. Do I have to download some extra program, or drivers or something? I would really like to know.. 

ID on Laptop GKV3Q32

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Question: dell inspiron 5558

l have Dell inspiron 5558 on win8.1 SL
when l bought this laptop, the Back light keyboard  was working properly, but when i installed win10 it didn't work
and now i install win8.1 but also keyboard back light doesn't work !! and i haven't  Dell Quickset options in Mobility Center
i tried many times to set Keyboard illumination ON or DIM  in BOIS but it still not working!! plz help me

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Can I insert both a HDD and SSD to my laptop together?

Answer:Dell Inspiron 5558 SSD / HDD

No.  You can have only one drive in the system.

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new dell  15 5558 arrived 3 days ago, only chargers to 85% trtied different charger, still charge to 80%

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I have a DELL 15.6" Inspiron 5558 (seria 5000), HD, Procesor Intel® Core™ i3-5005U (3M Cache, 2.00 GHz), 4GB, 1TB, GMA HD 5500 and I want to know if this temperatures are normaly in browsing ?

Answer:Dell Inspiron 5558 temperatures

- Yes, these temperatures are quite normal. Nothing to worry about.

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Hi, I have a Dell Inspiron 5558. I 've installed Windows 10 and all drivers, but when I access the list with the drivers it's telling me that I have two unknown driver. So, this is what i know:
Unknown Device
Device Type: Other devices
Manufacturer: Unknown
Location: on PCI Express Root Complex
Device ACPI\INT3433\3&11583659&0 requires further installation.

Please, an you help me?
Thank you!

Answer:Dell Inspiron 5558 i3, win10/32;l=en&s=dhs
Let Dell scan your computer to check the updated drivers. You might need to correct the drivers you installed.

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Hi I had a little problem if this fixed i'will thank to the fixer
if didn't find any help i'will continue using my laptop normally
I'm upgrade my inspiron 5558 from 7 to 8.1
I cant find the touchpad driver but I found at last time
I notice the touch pad pressed from the center of the touchpad where I can press
I cant press (like if I want to open start menu I cant )
but If I touch it I can (like if I want to open a new tab on google chrome )
I restore or (uninstall the driver) but it still the problem has
but I can press from down left side I can 
I mean in windows 7 or not I can press it

Answer:DELL INSPIRON 15 5558's Little problem

Thank you for writing to us!
Kindly click on the link below and use the service tag :

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I have DELL Inspiron 5558 and it got for RAM specs:
2 Slots
DDR3L PC3-12800
1600 mHz
Max Total Memory = 16GB
And I got already 4 GB 1 module, but can I add another module like (Kingston 8GB DDR3 PC12800 CL11 SO-DIMM KVR16LS11/?8) ? or I need 4 GB module (Kingston 4GB DDR3 PC3-12800 CL11 SO-DIMM KVR16LS11/?4) ?
So can I upgrade whit different module or I need the same type (Company, etc.) to increase the RAM?

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Hi, I have a Dell Inspiron 15 5558 Signature edition laptop which runs windows 10. I've only had this laptop for 4 months. I've noticed that the laptop will go off for no apparent reason. I've checked the sleep settings and changed them to no avail. It goes off while I'm reading or watching a movie...just randomly. The only good thing is that when I turn it back on, it returns to whatever I was doing. If I was watching a movie when it went off, if I press the power button I will hear the audio continue while I'm unlocking the lock screen. It's a random thing that happens and it's very frustrating especially as this is a new laptop. Please help

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Good evening all!
I just got my dell inspiron 5558 in the mail today. Loving it so far, but have a question about the touch pad. On my old laptop I was able to "scroll" through pages using the touch pad. I haven't been able to figure out how to do that with this new laptop. I'm stuck using the actual webpage's scroll bar. I will eventually be getting a wireless mouse, but want to learn how to scroll for the times I won't have mouse with me.
Thanks in advance!Marly

Answer:Dell Inspiron 5558 TouchPad

so don't worry i will fix it to you
first go to this location press this link and follow the steps and get synaptics (even windows 8.1)
follow the steps and here a video
and you will get happyyy 

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I'll start off by saying I bought my laptop back in Oct of 2015 and I've been using my Inspiron 15 daily, and most part it gets the job done. I'm able to use my Wacom Bamboo easily and Adobe Flash works well enough but takes a minute to open. I've noticed the HDD is starting to show its age already. Bootup takes minutes now, and the Disk is constantly running at 100% when only Chrome is open. I'm no tech expert but seems to be early signs of hard drive failure even though it barely leaves my desk and has about 870GB/1TB free.
So I hopped on Amazon to get a replacement SSD, a SATA 3.0 USB connector, and a 16GB thumbdrive for backup & recovery.

This is my first upgrade, I've been looking up videos but just don't wanna mess anything up when I take the 1TB HDD out and put the SSD in there. Will I be safe making a backup of Windows 10 to the 16GB thumbdrive, then proceeding to replace the HDD for a clean install of Windows?

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My power adapter burn, where i can to buy new? 65w 3.34A

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I understand that there is no specific driver for the precision trackpads on these laptops (only the generic Windows driver), but the drifting cursor is driving me crazy. I've tried all different mouse & touchpad settings and updated my laptop to Windows 10 Anniversary edition, but the cursor still moves on its own when I browse websites (Chrome)..
Is there anything else I can try to get a normal trackpad that only moves when I do?

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Just received my Dell Inspiron 15 5000 (5558) yesterday and I'm thinking of upgrading the Hard Drive to an SSD and wonder what problems if any I would encounter?
Any Bios Settings to change?The SSD will have a smaller capacity than the 1gb HDD it came with.
I would prefer to use the current Licenced version of Windows 8.1 that’s already installed on the Hard Drive that came with the laptop, I know there's cloning software out there but would prefer a clean install. I've made the Dell recovery media using a USB stick would this be all I need to reinstall Windows 8.1 on the SSD?


Answer:Dell Inspiron 15 5000 (5558) SSD upgrade

If you have already created a recovery media onto a USB key, That should take care of the licensing issue with 8.1 as the product key is injected into the motherboard, not the hard drive.
Please disable "Secure boot" and ensure the USB boot is enabled in BIOS before booting from the USB key to reinstall Windows.
Thank you

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Does anyone have any idea what will be the cost of Dell inspiron 5558 lcd screen? My screen got damaged and need to be replaced. So please guys help me find out the price of it.

Answer:Dell Inspiron 5558 LCD Screen Price

The part should run somewhere between $100-200 depending on resolution and whether or not it's a touchscreen (the higher the resolution, the higher the price;  $200 would be ballpark for a touch panel).
Add an hour's labor cost to replace it with a local shop - whatever that is in your area.

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 I have a Dell Inspiron 15-5558 with i3 processor and 4gb built-in ram, I want to upgrade my ram. 
 Is this pc supports 16gb ram or I can only use maximum 8gb ram?
 Thank you.

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The keyboard backlight of my new Laptop Inspiron 15 5558 (bought August 2015) is constantly shutting off.  Keyboard backlight is up only 10 seconds and then shut down.  This is obviously too short and I'm searching how to set the keyboard backlight to a longer time (let say 60 secondes at least). 
My laptop is running W10 Home Edition.  I looked in Config Panel / Windows Mobility Center and there is no settings for the keyboard backlight.
I suppose a Dell system application should be able to set this on my laptop.  Please provide instruction how to proceed.

Answer:Dell Inspiron 15 5558 / How to set keyboard backlight

Hi aptiva01,
Please check this - - and let us know if it works for you.
Keep us updated.

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i didnot know which category should i post it ,,,, please help
when i open alot of apps and play games ,,, it freeze my screen and hardware didnot respond at all
Windows 10 x64
pes 2016 

Answer:Dell Inspiron 15 5558 crashing problem

Hi Rafek,
I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
Also, please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

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Got This Problem when my battery not working properly. When I'm playing with games with adaptor only(Charger) gots very slow and laggy 

Dell Inspiron 15 5558
Processor: Intel(R) Core(TM) i7-5500u CPU @ 2.40Ghz 2.40 GHz
Windows 10 Home 

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I bought a Dell Inspirion 5558 last month and every since trying skype, it shows my laptop doesnt have any webcams. I looked up in the Device manager and there is no imaging device installed.
I went to official dell drivers download page and they say windows 8 and 10 automatically detects and installs the webcam drivers.

Guys please help me out.

Thanks in advance

Answer:New Dell Inspiron 5558 not detecting webcam

Hi and welcome to TSG.

See if anything here helps :-

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Hi All,
Last week I bought a new Dell Inspiron 5558 i7 (Windows 10) and it has been running very slow since then. I have checked the updates and software - no issues. Please help.
Thank You,

Answer:New Dell Inspiron 5558 i7 is Running Very Slow


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hello i have dell inspiron 5558 it was with ubuntu, i re-install with windows 7 but it wont to boot.
after dell logo comes black screen with white blinking cursor in upper left corner and restart.
what should i do to boot my windows?

Answer:dell inspiron 5558 won't boot windows 7

We’re listening. We’ll surely try and assist you. As you are seeing the blinking cursor on the screen, looks like the Operating System is not installed correctly in the system.
We request you to complete the hardware diagnostics to check if there is any hardware issues in the system. You can click here to find the steps to complete the same.
Please share your findings, so that we can proceed further accordingly.

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hey guys,
i'm new here and hope it's the right place to ask
i bought my laptop 2 years ago with 2TB 5400 rpm (slow for today times good for 2 years ago)
now i decide it's may the time to upgrade to SSD - for i think the pc fine but i want him a little faster.
what i need from you?
1. i need to know what the SSD size i need (inch and height) and what the maximum size i can buy (i think about  750/512GB)
2. what the brand of ssd is good for this laptop?
3. now i have 16GB ram ddr 3 1600 mhz (8GBX2) it's the max too?
4. the pc sometime is to noisy and to hot from the hole on the side, its fine?
hope you will can help me.

Answer:upgrade my dell laptop to SSD (Inspiron 5558)

1.  2.5/7 mm.  Any capacity you'd like will work.
2.  Go with one of the top tier vendors (Samsung, Intel, Crucial, WD/Sandisk, Toshiba).
3.  16G is the max total.
4.  If the system has been in use for a couple of years, it may need a thorough internal dusting.

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Upon resuming from hibernation the laptop started disk check and repair. Then desktop loaded but it became sluggish and eventually unresponsive. After a Hard boot (long press power key) it takes 20 mins or so to boot and eventually doesn't reach login screen or when it does it seems to hang at random stages. Sometimes I'm able to do a login after being patient but the desktop screen  is highly unresponsive invariably requires hard boot.  Please suggest things i can try. Thanks

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I've already updated the bios, yet the processor fan is still not working. I've run a diagnostic previously and the processor fan speed is 0 rpm. Also the processor thermistor says its 106 degrees. What should I do?

Answer:Dell Inspiron 5558 processor fan not working

First thing to try would be replacing the fan.  If you need help choosing the correct part we'll need to know whether the system as integrated or hybrid video.

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I purchased this stupid laptop like stuff in march 2016, I hardly use it for personal purposes, since I have a official laptop. Within 10 months, THE HINGE ON LEFT IS BROKEN, when I try to open it, the screen seems to detach from panel,  I have given to a authorized service centre in bangalore India,  they say it is not covered under warranty,  I have read so many people having similar experience with the laptop model,  seems to be a,  and still they dont want to admit it,  I am planning to go to <legalistic>,  because I have Invested my hard earned money to buy a branded product.  My invoice no is <private data>,  THIS IS MY LAST DELL PRODUCT.

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Dell Inspiron 15 5558 

My Laptop is not charging then the indicator of the laptop blinking white and orange.    See Video Below
then what the main problem the AC adaptor or the battery ?
 need to identify the problem then i will find some parts for replacement 

Answer:Plug in , not charging Dell inspiron 15 5558

Does the system correctly identify the AC adapter or does it show unknown?  F2 at powerup to check.
If the adapter IS recognized, replace the battery.
If the adapter IS NOT recognized, and is a non- Dell adapter, replace it with a Dell adapter.  If it's a Dell adapter and it's not recognized, replace it with a new Dell adapter first.  If that doesn't solve the problem, replace the DC jack in the system:
If that doesn't solve the issue, replace the mainboard.

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Hi Team,

I bought a new Dell Inspiron 5558 laptop. From the initial stage itself keyboard backlight is not working. I cant find any symbol for backlight in Fn keys. Below option have tried,
BIOS - Turned on the backlight
Mobility center - No keyboard backlight option
Control panel - In keyboard properties no backlight tab o modify.
I am feeling very difficulty in working in dark places. Please anyone help me to fix this issue in my laptop.
My laptop model is
<ADMIN NOTE: Service tag removed per privacy policy>
Let me know incase of any further details required.
Thanks in Advance

Answer:Dell Inspiron 5558 - Keyboard Backlight Issue

Dell 5558 comes with an optional keyboard. Apparently, the bios is tweaked for machines that come with a backlit keyboard while your machine doesn't. The only option is to purchase and replace a new backlit keyboard from EBAY or AmaZon and install it. That will work, do check out instructions before replacing keyboards.

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I have recently bought an SSD(Sandisk SSDPLUS), and now when I boot the computer it starts emitting a high pitched noise and it continues until I reboot the computer. I have also tried placing the SSD in another computer and everything works as intended. I have also tried placing the old HDD into the laptop and no problems occur.
Has anyone else had this kind of problem?

Answer:Dell Inspiron 5558 high pitch noise

Hi ajov,
What is the size and configuration of the new SSD installed in the system?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the system specification.

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I just recently gave my laptop for service and doubt that they have replaced my battery with another. Can you please check if my battery is original with the serial number on my battery. Its a dell inspiron 5558 . Battery serial number - KR-007G07-71275-58C-A0UZ-A00

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i have bought DELL 5558 i5 8GB  1TB last week, and upgraded to windows 10 from 8.1.
but my touch pad is not working properly.
it will work after a restart and continue working for a while it will stop when i double tap. or it may stop after a while automatically, what will be the issue. pls help me.
i have tried with uninstalling the driver from device manager, it will work after restarting for a while.
but i didn't get a permanent solution. pls help.

Answer:DELL inspiron 15 5558 touch pad issue in windows 10

Hi lijish,
I’d suggest that you update BIOS and chipset driver on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section and chipset from chipset section onto the system and install it.
Also, please connect an external USB mouse to check if it works.
In addition please perform Windows update on the system.

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Does it fairly frequently, I can't tie it to anything I'm doing. I'm running Windows 10 which came with the computer.

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I have a Dell Inspiron 5558. Yesterday, after trying to start after sleep mode, laptop stuck at Dell Logo. Not completing POST properly. 
As per references found here, I tried to Hard Restart laptop by removing AC plug, battery and pushing start button for 20-30 second. That didn't work.
Laptop showing BIOS properly with hardware OK, especially HDD as I got references that the HDD may create this problem. Pressing F12 on startup taking me to another option from which I tried to Diagnose the situation but after clicking on diagnosing, the screen goes blank and shows nothing.
There are no recent hardware changes. Can anyone tell me how to resolve this issue? 

Answer:Laptop Stuck at Dell Logo Inspiron 5558

As we understand the system doesnt not post and when you try to run the diagnostics on the system it goes to a blank screen.
Kindly private message the service tag and email address.

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i upgraded windows from 8 to 10 and the audio speaker is not working, even when i uninstalled the driver and re-installed it, also i tried to upgrade it but nothing works 
headphone is working fine 
note : speakers are working on Ubuntu 

Answer:Dell inspiron 5558 audio problem with windows 10

Hello. Test the audio driver by switching between the Realtek driver and the Windows native audio driver.1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked [but SEE NOTE].7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, sometimes you have to restart, sometimes not.[To get back to the Realtek driver, do it again but reverse the names in steps 2 and 7.]NOTE: if you have a 2-in-1 model and do not see a "High Definition Audio" option after step 6, then uncheck "Show compatible hardware". Then in step 7, if you see 2 "High Definition Audio" devices, select the 2nd one.If you only have the symptoms with the Realtek driver, then the other is at fault and you should try using the Windows 8 version that worked for you before you installed the new operating system.
If you have the same symptoms with both audio drivers, then it... Read more

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Hi all,
Laptop: Dell Inspiron 15 i5558-5717SLV Signature Edition
Purchase date: 12/09/2015
I am so glad to see to see that I am not the only one who has a hinge cover broken as I was beginning to think that I might have accidentally bumped the laptop somewhere (I am extremely cautious electronics user and none of the electronics products I used had physical damage in past.).   As you can see in picture, left side hinge cover is broken which causes the display screen to come off when I try to close the lid.  Getting hold of the customer representative is an ordeal itself but when I finally could get hold of the guy, he told me that this damage is not covered under the one-year warranty and I will have to pay $150/- in order for this laptop to get looked at by dell professional plus have to bear the cost of the new part.
Apart from this problem, touchpad is too sensitive to touch of my palm and cursor goes all over the place when I type. I have tried to change touchpad settings from control panel and uninstall the touchpad drivers but it has not helped.
Overall I think this laptop is of low quality. Now I understand that Inspiron products can’t be compared with Vostro or Latitude products, but this laptop is bad for even Inspiron standards. My four-year-old Inspiron N4110 is way better than this laptop and still working fine. I am sorry to say this but this has been one of the worst products I have ever used.

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Newly arrived Inspiron 5558 working fine except when Quick Start Guide has me creating recovery media. When I try to create a recovery drive with backup file box checked off, I get an error. We can’t create the recovery drive. A problem occurred while creating the recovery drive. Any suggestions?

Answer:Dell Inspiron 5558 Recovery Drive Creation

Thank you for writing to us!
Kindly try the following steps :
Method 1: Perform Clean Boot.
Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. Check this issue in clean boot state.

Press Windows key + X key. And select Run.
Type msconfig in the Run box and hit Enter.
On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
Close Task Manager.
On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

Note: After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.
Method 2:
Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

Press Windows key + X, click Command Prompt (Admin).
In the Command Prompt, type the following command, and then press ENTER: sfc /scannow


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I have purchased Dell Inspiron 5558 from ebay in India with Thailand bill date 21/05/2016 international warranty but on warranty status page it say 18-12-2017 which is 6 month less after that i call to Dell care but they not able to help me they said you need to contact dealer so i am worried please expert from Dell help in this issue as i bought brand new dell 5558 but worried about my warranty please confirm me how i get update my warranty status to 21/05/2018
Thank You

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Please read thoroughly before you reply.
I have Dell Inspiron 5558, running on Windows 10 64 bit, version 1703 with 8GB RAM
The integrated webcam simply would not work nor the in-built mic.
When I raised the issue with Dell, they have tried to troubleshoot. Dell diagnostics F12 could not detect any issue.
They have changed the webcam and cable and it was still not working.
They changed the Motherboard and again no luck.
They asked me to reset the system to factory and I did. Now, the Webcam is not there in the Device manager.
In fact, the Imaging Device is not listed there. I have checked under hidden devices and still it was not there. Now they are asking me to take it to the service center for a checkup.
They can't figure out. I am sort of feel that it is a problem related to OS, but I am not sure.
Can one anyone tell me exactly what is the issue? All my drivers are upto date. Believe me, I have done every troubleshoot under the sun!
Your help will be most appreciated.   

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Hai Friends
                     My Dell 5558 go to sleep when i plug AC adapter  while using it.I diagonised using all software tools provided by dell.At last I contacted dell toll free technical support and with out checking itself The technical team agent is saying that it wont go to sleep there is no way to go to sleep etc.why you calling here for this type of issues.Actually i had paid and extended warrenty.he is saying its not a issue. for people who are working on laptop who had to connect external power source while working that time its go to sleep is a issue.Please make any solution for this.atleast respect the money i had paid to dell

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Here's the story. I got home yesterday and tried to turn on my laptop, and it wasn't turning on/booting fast enough. I had already had a stressful day, so there was a major lack of patience on my part. So i kept on pressing the power button and holding it down etc, and I pressed it very hard before eventually quitting. Then i take a break, I try the power button again but this time there is no click/compression. I'm not sure if it's jammed or anything but it won't click/compress (almost like there is a spring missing). So I sit there for a while starring at the screen and all of a sudden it turns on (blue screen says something about repair; was too fast for me to read).
I take the thing apart following instructions online to try and un-jam the power button, maybe it's stuck in a constant hold position, I'm now at the final step and not sure what is happening because there is compression but no spring back when against the power button pcb. I'm not sure what is wrong I need any help at all.
Do you think I broke the capacitor in the power button pcb or maybe I exceeded the limit of proportionality in the surrounding plastic and negatively alter the elastic modulus from applied stress/strain?
Here are the tutorial that i followed online:
Here are some pics:
pcb on top of button
underside of button/surrounding plastic: Read more

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Hey guys.
So I like to think I'm pretty good with PCs considering i do the maintenance on my own whenever I need to. However, this computer is pretty new, about a week old. But I noticed that half the time, when i plug in my adpater to charge my laptop while I'm using it, it goes to sleep. I know it's asleep because (a) the fan stops running and (b) it's woken up quickly using typical methods to wake a computer.
Anyone got a clue about how to prevent it from auto-sleeping?

Answer:Dell Inspiron 15 5558 sleeps when I plug in AC adapter while using it

Hi Sarouk,
I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.
In addition, Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the memory on your system.
Also, I would suggest you to run a thorough test on the system. You can download Support Assist from the link below and run the PC CHECKUP on system to check for issues

Please let me know if this helps.

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Specs for the system are Win 8.1, I7, 6GB ram, 1 TB HDD

When I try to shut down the system using Windows Shutdown , the system returns to the windows login screen. I do not use the hard power switch as it has always caused improper shutdown.

The system can sleep, but not shutdown or hibernate. This just occurred in the last week. A pop showing "Airplane Mode is On/off" in the Windows login screen and will toggle each time I try to shut down. I have tried shut off the laptop wifi, but this made no difference.

Event viewer shows two Event 1001

Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 156
P2: ffffe000e08f8010
P3: 1
P4: 2e
P5: fffff8004dc65230
P6: 6_3_9600
P7: 0_0
P8: 768_1

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 980abcd2-a2a3-11e6-8350-34e6d781b465
Report Status: 0
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 156
P2: ffffe000c6b49180
P3: 1
P4: 6f
P5: fffff800057ee230
P6: 6_3_9600
P7: 0_0
P8: 768_1

Attached files:
C... Read more

Answer:Unable to Shutdown or Hibernate Dell Inspiron Laptop 5558

Select a date just prior to this happening and do a System Restore.

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Please help My True color Application that I had in my dell inspiron 5558 (5000 series) got unistalled. Now I am not getting the App software. Please tell me from where can I install TRUE COLOR APPLICATION SOFTWARE FOR DELL 5558 laptop.  

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I bought my Dell laptop in December 2015. After some software updates my touch wasn't functioning properly. (i.e Without even touching the screen it would select random options on the screen in the same place repeatedly). So I disabled my touch screen completely in late 2015.
Lately it has begun to show white and black lines on the screen and when I connect it to another desktop there isnt any issue. But I am unable to use my laptop normally without extended display.
I have tried the built-in test for the screen. Test was successful.  I see this issue with many laptops. How should I resolve this issue and why doesn't dell take care of these issues at the time of manufacturing and there by avoiding a frustrating experience for its users.

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Dell Notebook 15 5558-2571blk , Win 8.1 Pro. I have tried to eject a usb using both the task bar and in file explorer, but get the error message device is currently in use. I closed all programs and used task manager to kill adobe reader and still get the error. What can be done to fix this in Win 8.1 other that shutting down the pc?

Answer:Cannot Safely Remove - Eject USB drive on Win 8.1 pro on Dell Inspiron 5558

Try this here:


Check Control Panel - Device Manager - Disks - double click on the USB drive - Under Policies tab - check Optimize for Quick Removal - Apply / OK as needed and reboot.

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I have been having this strange issue that I may just be missing a simple fix.  When I plug in my power cord to my computer my screen shuts off.  It will turn back on once I give it a second and then press the power button to wake it up.  Once I log back in it is all good, but it is still just frustrating.  It is like when I plug in a power source my laptop goes to sleep.  Does anyone know what it could be?  Is it a setting?  Maybe a problem with my power cord?  Or my laptop?  Any help would be much appreciated!

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Dell inspiron 5558 is not working propery..It is going to struck always..hanging for some time.can not do work for some time. it is happening daily. i can not find out the problem. please resolve this issue..plese do the needful help..i am facing this issue regularly

Answer:Dell inspiron 5558 is not working propery..It is going to struck always..hanging for some time

Thank you for writing to us!
Kindly click on the link below which will give you the troubleshooting steps :
Let us know if this helps ,also private message the service tag and email address.

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Sir,I purchased my Dell 5558 laptop 4 months. After purchasing the laptop within a light spot was occurred at the upper of the LCD screen. I have complained to dell and after 3 days it was replaced but the new screen was also faulty more set up by the technician after that he call to his senior he said to change some cable as my point of view problem in lcd but he open my whole laptop and do research after 5 hours no result and again he requested a new lcd. The technician was not more proficient as the problem on LCD and he open whole my laptop its really frustaed.This laptop is not as good as compared with its price level. It is very poor laptop and also the service within warranty is very bad. I am facing now a serious problem with the Dell laptop. I cannot understand what is the solution and how I get it. I am completely disappointed with the Dell laptop.Attaching Phots andMy concern is if problem in LCD why your tecnician and seniors person say to open whole laptop is it really they professional or you just hire to waste more time as well as create more problem as this is simple problem related to LCD not the whole system and do your refurbished team quality check before sending parts to customer.LOOK PAST NOKIA ALSO DO THESE THING NOW ON GROUND ITS BETTER TO DO CUSTOMER SATISFACTION ELSE DELL ALSO ON THE GROUD SOON.ATTACHED IMAGE:NEW LCD ALSO FAULTY (NO QUALITY CHECK)PROBLEM ON LCD OPEN WHOLE LAPTOPRequest #: 938088409Status: Open-AssignedCreated: October 21, 2016 (GMT)S... Read more

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my laptop came with a preinstalled windows 8.1 and graphic drivers which I later upgraded to windows 10.
Now I would like to install linux preferably Ubuntu.
My question is, Is the Nvdia graphic supported on linux and how to get the desrired graphic drivers?

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Never buy a Dell Inspiron 5558- Hinges broken with in 6 month and Dell warranty does not cover their poor quality spare.

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Warranty of my Dell Inspiron 5558 Signature Edition expired in Jan 2017. The display suddenly started giving problem  - it has black border and grey blank screen and some times blank screen. When you restart / boot, you get the DELL logo which means display is working. . Works perfectly with external monitor though HDMI port. This problem is appearing from last 2 months

Answer:Dell Inspiron 5558 Signature Edition display - black border and grey blank screen. Works perfectly with external HDS monitor

Hi neelkanthd,
Thank you for writing to Dell Community Forum.
Please run the LCD BIST and check if this issue occurs.
Can you boot into BIOS <F2>?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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My Dell Inspiron 5558 Battery light continuely blink Amber and then white light just 1 time for each and can't find what mean by that light code

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I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

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Hi! I have been using dell inspiron for almost 2 years. Everything was working fine all through till now. Two days back I turned it on as usual but it didn't start. The power button lights up , I hear the fan , the dvd drive works , but the screen doesn't start and after some time I get 3 beep sounds consecutively with gaps in between. I left it aside and turned it on again after 24 hrs and it started normally and worked as usual. Then I turned it off and switched it on again after 1 hour but it didn't start and again I get the beep sounds. It remains so till now. What should I do ? ?

Answer:Dell inspiron 3 beep sounds

Unplug the system, remove or disconnect the battery, and hold the power button for 30 seconds.  Remove and reinstall the memory module(s).
Try powering up - if that clears it, you're set.  If not, budget a few hundred dollars for a replacement mainboard -- or depending on the model, for a new system (sub-$700 systems aren't really worth a major repair like a mainboard once they're out of warranty, as the cost will exceed 50% of that of a new system).

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my Dell Inspiron 14z is stuck on the Dell Logo at boot up.
it was working well yesterday, but just become freeze at boot up
I can't press F2 F8 or F12 because it freezes at this point.
Releasing the residual charge did nothing (I drained the battery, have no courage to remove battery as the procedure is kind of complicated) - same problem
Restarting and tapping F12 highlights 'Boot options' but at this point it freezes.
Restarting with Fn pressed had no effect - same problem.

Any advice greatly appreciated!

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When I press the start button, I get a beeping sound. one beep then pause then beeps again. Can you please help me?

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So whenever I play media from youtube or facebook, every few seconds or so there will be a slight stutter in sound and the video. The sound is exactly like BSOD. I have tried many of the fixes and the problem still persist. 

Answer:Dell Inspiron 15 7559 BSOD sounds

WretchedSoul,Below is what a few users have done to resolve the issue. I have deleted programs, run diagnostic programs and done a defrag and clean up. Having searched the web I am not the only one with the problem. It would seem that Dell Support Assist and Dell Support Assist Agent were installed on my laptop without my knowledge on 12.Feb 2015. I have uninstalled both programs and this has resolved these issues.To Delete this programs go into the installed programs in Control Panel and uninstall. Let me know if this helps.

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Am getting double beeps while turning on my laptop i tried reseting my ram and even tried fixing a new ram still the problem exists please help

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So I'm getting 4 beeps from my N5010.
I remove both RAM sticks & I get 2 beeps (no RAM detected) so I think my motherboard is good.
I've done every combination of RAM sticks in the slots to try to isolate a bad one, & I'm still getting 4 beeps no matter what.
What next?

Answer:RE: dell inspiron N5010 doesnt start only beeps 4 sounds

Hi F1098,
4 beeps are bad memory and 2 beeps are no memory as you are already aware.
Now, have you tried each memory module in each slot and it fails with 4 beeps on every case? If yes, then I would suspect the motherboard to be faulty. The chances of 2 memory modules going faulty at the same time is very rare. You could however, test this memory module on another machine to confirm if it is functional or not.
If there is no warranty, then you could contact our team to get a quote for a paid service call -
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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I Just brought Dell Laptop last week( January 20, 2017), at first it I was stuck on Dell Logo i tried many solution to solve it just like removing the battery , unpluging the AC adaptor , hold the power button for 30 seconds , after that I plugged the battery in and the AC adapter, but still it's not working. And now, My Laptop will not turn on, when i press the power button the led light flash but the screen has no display, its only black :( How can i repair this ? What the problem with it ? Thanks.

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I saw that there were others with this issue. I already tried things like resetting the ram, taking out my battery. Even with my laptop plugged in, not lights are showing up and the power button isnt starting anything. I tried to listen and hear if anything was happening, but no luck. I just to get help if there is anything I can do to trouble shoot or just figure out what the issue is so I can get it fixed . I was running Windows 10 on there. 

Answer:Dell Inspiron 15R won't turn on ! No lights will turn on .

Hi PARTH511722,
What is the exact system model?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you try powering on with another battery?
Remove the memory and disconnect the HDD and try powering on the system with adapter only / battery only and check.
Does the adapter led stay on and stable or does it go off when connected to the system?
If the adapter led is stable when connected to the system and there are no signs of power, then the motherboard is suspected faulty.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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I bought this PC last year but I've never really tried to fix this problem, so today I begin to search anything usefull in order fo adjust this but found nothing. When I listen to music without headphones or with bluetooth speakers it sounds normally, but when I plug the 3.5 mm jack into the PC, the music sounds almost without bass. As a Dell pc I'm using Realtek Audio and Waves Maxxsense. I've already tried to update the driver, restar the computer and turn off maxxsense audio but nothing changed...

Answer:Headphones on Dell Inspiron 5000 series 2016 2-in-1 sounds bad (without bass)

Have you tried setting the enhancements to have more base an then saving those preferences?  If you do that, every time you select that device, it will use those preferences.
Save them by using the option on the right side of the Waves window.

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hi all,
my dell inspriron 2200 usually will not boot past POST. I have to reset the bios to get it to. I got tired of opening it up and removing the CMOS battery every 5 seconds, so i just took it out, and left it out (that way removing the main battery will do the trick)
It works fine when it does boot (im actually using it to type this) otherwise it will sit at the dell logo, or sometimes asks me for an HDD password which is not set, or it will plain not see the harddrive.
I have done a bios upgrade about a week ago from a05 to a07 which was when this started. i was going to flash it, but being as it has no floppy drive wont work out to well. i know i can use a USB drive if i follow an online guide somewhere but i dont have the patients for that.

anyway, do you think flashing the bios could fix this? or is the MOBO failing? i got the laptop from a friend and i have NONE of the discs or manuals that came with it.

Answer:Dell inspiron sometimes will not POST

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Hello, I really need help with this one.
I bought this broken laptop it will not post.
Just a black screen, when I try and boot it up all three lights on the front come on for a sec then just the power light is on

I tried to turn on the Numlock but the light wont toggle for the keyboard.
I hear the fans and I can hear the HD spinning up.

I tried to plug in a monitor into the external port but its still black.

It has 2 memory slots both filled with 256megs each I removed one switched them around, still nothing

The thing seems to charge when plugged in the charging light on the front comes on and blinks.

The DVD or CD drive seems to spin up and read a disk when its in there.
Of course you cant see anything but?

I am running out of Ideas.

I wouldnt think that both Memorys could be hosed.

Only thing I can think of is The processor,,Mother board,, Maybe the video card?

Are there any known issues with these that could highlight one of these 3 possiblitys?

Any help on this would be great thanks in advance

Answer:Dell inspiron 5100 will not post

Try booting on AC with the battery out

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I am trouble shooting a Dell Inspiron dcmf with no post beeps.
It does not have any post beeps with or with memory chips in it.
There is also no video.
The processor fan and enclosure fan work.
There is a indicator light when the unit is turned on.
I removed the battery and held the start button down but that did not do anything.

What is my next step to trouble shoot this machine?

Thank you,

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Some time ago, my Dell Inspiron 6000 developed a fault in that, whilst in Windows, the laptop would freeze up completely and required a hard shutdown. I diagnosed the problem to a fault with the onboard Broadcom RJ45 network interface card; I disabled the onboard NIC in the BIOS and all was well.

I recently needed to check a router LAN cable in a remote area, so used my laptop. My intention was to enable the NIC, check the cable and then disable the NIC again. Unfortunately, having saved the information to enable the onboard NIC in the BIOS and rebooted, the laptop will now not POST and I cannot access the BIOS to disable the NIC. The laptop begins the normal start sequence, but then hangs before the POST would start.

I know that if only I could disable the onboard NIC in the BIOS, all would be returned to normal. If anybody could help with information regarding accessing the BIOS in this situation, I'd be very grateful. I've even been to the extreme of dis-assembling the laptop and removing the rear RJ45 port from the motherboard in case it was a hardware problem - but I'm afraid that didn't work.

Thanks in advance,



Answer:No POST on Dell Inspiron - Need to Access BIOS

Next stop, if you're that way inclined and if it is possible on that laptop, remove the network chip.

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I have been working on a Inspiron N4030 laptop and has been one problem after the other. Any advice will be greatly appreciated. When i first looked at this laptop it would not get power, no lights. So i replaced the power jack card (common to go out), and battery. That did not fix it, so i then replaced the mobo. It booted great and was pretty quick, well not even 3 boot ups and then new problem. When I would power it on, only the power and CD lights would flash and then continue to flash on about 2 second intervals. Then i tried using the FN and power to bypass POST and this worked only to get hung up at the Dell logo, which in turned created a new problem of 7 beeps. I found a fix to let it keep beeping for a few hours while wrapped up (to get warm), which i tried and it quit beeping after 30 minutes or so and was very warm, this fix also worked because i made it to the Windows screen, then locked up again. At this point there are no beeps, the FN and power does nothing, and am back to only the power light and CD light flash every 2-3 seconds. Sorry for the long post, just wanted all details known.

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one of my machines that I rarely use I needed to put into service. I hit the poert button and it go's to the Dell logo but no further. No movement on the status bar, no nothing. I tried Hard power down (battery out Unplugged hold the power button for 8 seconds) No change. I opened it up and one by one removed componets, change Hard change...CMOS 5 beeps (DUH) put battery back change  OK now what to try...HELP

Answer:Inspiron 3520 will not post or go past Dell Logo

Hi Antranch_1,
Thank you for writing to Dell Community Forum.
Can you check if you are able to run the on-board diagnostics <F12>?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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After troublshooting an Inspiron 620 which was not displaying anything on monitor and not posting I decided to remove the motherboard from case and attempt to fire the system up with only power supply, memory, CPU, USB connections to board plugged in. I deliberately left the case power button jack disconnected and used the tip of a screw driver to momentary short the power pins on the board. The system booted straight away. It seems whenever the case power control pushbutton wiring jacket is connected to the motherboard, the system would only spin the fans and not successfully power up. I disconnected the black "loop" wires on the power button jack and it now starts up. Does anyone know what those looped wires are on the jack?

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When I push the power button it won't get to the dell logo often now. It simply starts the fan, the lights of the optical drive and hard drive will flash (looking for the boot drive I assume) and then the fan and hard drive light will shut off and it will make a beep type noise, not in any pattern for any count, it will just beep at a steady interval until I hold the power button for 5 seconds to turn it off. After many times of trying it might turn on. Once I was able to run the ePSA (the quick and the thorough tests) but it came up as passing in all areas. From what I've seen online I have a issue of no-POST.
When it first started doing this, it would start the second try and it seemed to help if it was on a flat table surface. When it is on I notice no performance issue or other issues. Now it might take an hour to get it going.
What can I try? Where should I be looking? How can I rule components out?

Answer:Dell Laptop Inspiron 15-3521 won't always start (no-POST)

Thank you for writing to Dell Community Forum.
Please check in the below link for the steps to troubleshoot:
Please private message us the service tag of the system along with your email id along with the result from the above steps.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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Dell Inspiron 11 3000 series 2-in-1. Bought one month ago. It used to make a beep when turning on, and then it takes few seconds before it turns on. Now it won't start. Pressed the start button a few times. It shows system configuration twice before when battery is drained. Please help. This was bought in Qatar and now I am in the Philippines.

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Hi everyone, i just bought a Dell Inspiron 1564 laptop delivered on friday 31/07/10
I started it up for the first time yesterday and it worked fine. Today i was using the laptop and all of a sudden the screen went black and i heard a buzzing noise comming from the laptop, so i tried crl-Alt-Del nothing happened so i just switched it off. Now the thing will not start at all. there are three lights on the bottom of the keyboard a power light a battery light and another light with a picture that looks like a round drum. When i press the power button the power light and the drum light flick on then off. i can hear a very slight click come from the laptop but nothing else no fan no screen nothing. I'm going to contact Dell customer support but there not open on Sunday.

Does anyone know what this might be?. I've waited ages for Dell to deliver this laptop and it's broke in less than 24 hours !!

Thanks to anyone that posts.

Edit: i have tried removing all leads and battery. i also tried to turn it on with no battery and just the power lead but still no luck !!

Answer:Dell Inspiron won't turn on


HDD failed...

Mobo gone bad

such a pity Dell's are usually quite good have just been unlucky

dont do anything to it and call dell on monday.

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Whenever I click the power button the light flickers on at the back of the tower the light is solid until I click the power button, then it flickers off. when clicking the power button I hear my fans turn on for a sec then they stop working. My service tag is 7VMYDK1.

Answer:My Dell Inspiron Won't turn on.

When was the last time you cleaned the inside of your case?  

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My dell laptop is not turn on. I tried removing battery and AC but no use. When I press power The screen remains black no sound of processing but still power light turn on with normal white colour.
Kindly help

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My computer fan was running full blast a day or two. Then it wouldn't turn on- just went into power save several times. I've had that problem in the past but was always able to restart and get it going.
Today it worked this morning. Tonight it won't turn on at all, power light flashes amber, and it makes a little quiet tick sound but nothing else. any suggestions? I did remove power cord and pressed on button ten seconds to get rid of static electricity. but it still won't turn on.

Answer:dell inspiron 530 won't turn on

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Before I get into my question I would like to disclaim that I am not at all a computer person, I mean I don't know the names of the different parts. Heck I can't really remember the model of my computer all too well buuut, I went to work today and my computer was off (as stated before it's an all in one Dell Inspiron) and I got home, deciding to play video games however it didn't turn on. The power button light is a white kinda blue colour like usual and it sounds normal but after about 2 seconds it shuts off (It doesn't even get to the screen with the Dell logo on it). I've unplugged my Wacom tablet and all things like that, also note the light on the cord coming from the back of the computer is on just like usual. This computer was bought in December 2015 so it's not old at all and I'm quite worried because it is so new and rather important to me so any advice would be nice, especially if you could break it down into simple terms so someone as dumb as me can understand. Thanks!!!!!

Answer:All in one Dell Inspiron won't turn on

We need to know the exact model number. If you don't know it but have the Service Tag number (look for a sticker on the PC), go to Support and type that number into the Enter a Service Tag or other product ID box about 1/3 down the page. It should tell you the model number.
You can try this for starters:.

Disconnect the power cord from rear of PC; don't just unplug it from the wall
Now press/hold the power button for ~30 sec
Reconnect the power cord to rear of PC
See if it boots now

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I have a Dell Inspiron 1521 running Vista, and I've had it for about 2 1/2 to 3 years. Today I was online and all of a sudden a blue screen came up and my laptop shut off. I don't know if it was THE blue screen of death because I didn't have a chance to look at it, but it certainly was a blue screen of doom =/

Anyways right after the blue screen came up and my laptop turned off, the caps lock light (the lock icon w/the 'A' on it next to the power button) kept blinking. At the time, my laptop was plugged into the AC adapter charger thing (I don't know about how computers work, i just know how to use the internet!) so its not like the battery was low or anything. I kept pressing and holding down the power button several times with the AC charger thing in the laptop, and without the AC charger thing, and it would not turn on. The only thing that happened was that the caps lock icon would blink blue for about 45 seconds (or 45 times, not sure) and laptop would make the sound it always makes when its about to turn on. Then after the 45 seconds/times, the sound would stop. Nothing ever appeared on the screen.

The laptop was very hot at the time, but I've had this computer for years and its been hotter than it was today and it never did anything like this. Also, for the past 2 weeks or so, i've been getting a popup in the bottom right corner of my screen (where the time is) saying that my battery is reaching the end of its usable life and needs to be replaced. Has my laptop ba... Read more

Answer:Dell Inspiron won't turn on

UPDATE: I was able to turn on my laptop yesterday and received this error message when I reached Windows desktop:

Windows has recovered from an unexpected shutdown

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6000.

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 00000010

BCP2: 00000002

BCP3: 00000001

BCP4: 8201DC4A

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:




Read our privacy statement:

What does this error message mean? Hopefully this is some useful info to give you insight into whats happening!

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Hi Experts,
I have a 3 year old Dell Insiron 15-5521 laptop.
Up to now I have had no problems with it, but it now won't power up.  The charger has a green light on it but there are no lights on the laptop at all, and pushing the power button does nothing. It always run in Main power, its battery have some complaints that why I removed it before 3 months.
I have tried to keeping the power button pushed for 30 secs and then plugging main power back in, but nothing.  I have also tried a Universal power adapter which I know works on other laptops, but nothing. 
Does anyone have any ideas?
Thank you

Answer:My Dell Inspiron Won't turn on..!!!!!

Hi imrakesh,
Thank you for reaching out to Dell Community Forum.
Can you try to reseat the memory or power on the system without the memory?
You can find the manual for this model on the below link:    /
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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Hello my dell is a desktop pc and it won't turn on I know it has power because the fan still works but it won't power up please help

Answer:My dell Inspiron 660 won't turn on !!!

Hello my dell is a desktop pc and it won't turn on I know it has power because the fan still works but it won't power up please help
Assuming that you have the Inspiron 660 Mini Tower and not the 660s Compact version.
There should be a series of beeps during start-up, how many are there?
 Please read this article about Troubleshooting the Inspiron 660:

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I bought a new Dell Inspiron 3542 at the beginning of February and about 2 weeks ago I started having issues. It would not turn on or load correctly. I finally figured out how to run a diagnostics test so I did and it said the short self test was unsuccessful and I had to get a new hard drive. So Dell sent one and I replaced it and turned the computer on and waited for it to load. It then stated that Windows could not be reinstalled. So I shut it down and tried redoing it. It finally loaded Windows 7 (it was 10 when I bought it). Well later that evening I tried to turn it on and the Dell logo appeared then the screen went black then the logo reappeared, etc. That was last Saturday evening. I thought maybe it just needed to rest. I went on vacation Sunday morning and just got back today and it is still not working. I tried removing the battery and doing the power cord thing and it did not work. I tried just removing the battery and pushing the power button and putting it back in like the video stated I watched the the support menu. It still isn't working. I got it to to a diagnostic test and it said everything passed. Does anyone know how to help? What could be wrong? Thanks for any input!

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my lap top doesn't want to turn on i have my ac adapter pluged in it showes a light on the battery but it just doesn't want to turn on. i tried disconnecting the battery and ac adapter pressing the power button and connecting them again but it still won't turn on. please help

Answer:dell inspiron n5110 won't turn on

Remove the battery -- if the system will power up on AC only, the battery has failed and will need to be replaced.
If the system won't power up on AC only, disconnect the adapter and remove the battery.  Hold the power button for 30 sec.  Remove and reinstall the memory modules.  Then try powering up again.  If the system still won't power on, the mainboard is bad -- on a system of this age, given the cost to replace the mainboard -- you're better off shopping for a replacement system.

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I have a Dell Inspiron 530 desktop PC that's 7.5 years old. It was working fine until today, when it wouldn't turn on at all. I kept pressing the power button and nothing happened at all - the computer just wouldn't turn on.

I tried a different power cord and that didn't work. I opened up the computer and I could see an orange light on the motherboard was lit, and a green light on the back of the power supply was lit too, so the computer is getting power.

I took off the front of the case and tried pressing on the power switch directly, and that didn't work. I tried pressing on where the power switch wire connects to the motherboard to make sure it was connected and that didn't help.

Any idea on what's wrong?

Answer:Dell Inspiron 530 desktop PC won't turn on at all

Most likely a failed pw supply however it can also be a failed pw switch/wiring or a failed mb. To test the pw supply, swap in a known good unit. Note known good does not mean new; it means a unit from a test system or a working system that you know works. A new pw supply can be DOA just like any other part and that will really mess up your troubleshooting.

To test the switch/wiring, pull the pw switch leads from the mb. Jump across the mb pins with a small screwdriver or other metal object. If the board starts, you know either the switch or wiring has failed.

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I accidentally ripped off a piece of material that connects a wire thing from my laptop's on button to another connector, now my computer does not turn on at all. The thing that connects to the unbotton on my laptop could have been easily clipped back in to ths connector, but my problem is that the connector itself accidentally came off. Not sure what it's called but it's about the size of the nail on your pinky, and if you lift it up, you can easily attach the wire thing to it.

Here's a picture of the what the problem looks like.
From this picture, you can see that the wide wire thing connects to a small piece on the computer. The other end of that wire should connect to a similar piece found on the power button (this is the piece that came off).
The piece that came off was connected on the green item with two screws.
My laptop is pretty much broken, the hinges are dislocated and there's a disc problem along with other issues. I just wanted to turn it on somehow, so I could erase all the data in it before selling it for parts. If anyone knows a way to repair it or turn my laptop on some other way, please let me know. Thank you.

I have a Dell Inspiron 1764

Answer:Any other way to turn on my Dell Inspiron 1764?

Hi glamx,

By the looks of the picture, you would not be able to power on the compuer till the time this button is fixed. Further, as you are just looking to wipe off the data before you sell off the parts, you can actually take the hard drive out of the computer and use an external casing to wipe it clean by connecting it to another computer.

That would atleast solve the purpose of cleaning your computer.

Amrinder D
Social Outreach Professional

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I have dell inspiron 1320, it was working fine this afternoon. I closed the lid and when i opened it again its not turning on. When i press the power button, it beeps once. Power LED is on but the one next to it turns on and then stays off. The fan is running too. But there is nothing on screen. Please help me.

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Greetings!  I have a Dell Inspiron 1501, running on Windows XP, bought it new about 2 years ago. It will not turn on -- nothing happens when I push the power button, no lights, sounds, nothing.I recently updated the  BIOS.I have tried turning it on with only the adaptor plugged in, with only the battery plugged in, and with both plugged in -- same results = nothing.Any help is appreciated!

Answer:Dell Inspiron 1501 Won't Turn On

Is it still under warranty?

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Hey Guys,
My mother's Dell Inspiron 530s won't turn on, boot, nothing.
We came home and it was "turned off" the power button was yellow.
I tried to turn it on buy the power button, but nothing. I pulled the power chord and after a few seconds it did turn off. I plugged it back in and the light went immediately back to yellow. Not black as it should have.
I unplugged it and pulled it out and opened it up. Removed the CMOS battery, tested's at 3v like it should be, let it sit for a minute and put it back in, turned it on and nothing. I think that it might be the PSU. What's my next step in troubleshooting it?
Help please.

Answer:Dell Inspiron 530s won't turn on! Help please.

EDIT: It has a Bestec 120W Power Supply. Could I use a 250W Power Supply instead? Something like this maybe:

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i know this is the win7 forum... this machine is running 8.1 but i really dont think it has to do with the OS.. maybe im wrong.. either way, i dont have an account for the 8 forum and dont feel like creating one now.

got a new dell inspiron 20 touch, all in one...
i have the power settings set to turn off display after 20 minutes... it turns it off after 20 minutes. totally off, then in 2 seconds, it powers up the backlight... so, i am looking at a blank, black screen...
how can i make the monitor turn off completely like it does on all my other machines?

thanks for your time

Answer:backlight will not turn off on dell inspiron 20 all in one

Have you considered asking this on the Dell community forum?

People there more familiar with Dell products.

BTW, there are 3 different Inspiron 20 models. Which one do you have? (If it makes a difference).

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