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Dell 7559 Crackling Sound

Question: Dell 7559 Crackling Sound

Hi!. I've installed an update today and I've got a cracling sound after. It directly depends on the volume. It is very annoying.

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Preferred Solution: Dell 7559 Crackling Sound

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I have had the 7559 for about 6-8 months. I never had this audio popping or crackling issue till now. I recently reset my windows pc and started with a fresh install. Before that I never had the audio crackling when watching videos or listening to music. However after I factory reset my laptop and installed the drivers I've noticed the popping sound when watching something.  I have this driver installed;  http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=956D8
I have uninstalled all audio drivers I can, restarted my pc and uninstalled more audio drivers that install themselves and installed the dell driver. But after 2-3 days the issue comes back and the popping can be heard. I do not have any other dell software installed. I uninstalled everything thats dell. I've seen other people with issues and followed their steps and uninstalled all the dell stuff, messed around with my regedit to disable the pwermgnt in realtek but nothing. If I reinstall the drivers, the issue comes back after a few days. 

Anyone know what to do? I don't think its something with my speakers just bad software/drivers

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I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

Answer:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

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It's a new Dell and it has been making crackling sound since I got it.
I spent an hour on the phone with a technician who restored the laptop with Windows 8.1 to an earlier point in time and it stopped crackling for the rest of the day, but the next day, the noise was back.
The worst are "ding" sounds, they have more crackle than ding. Video playback is bad but at least we can understand what is said. Youtube is bad. mp3 audio is bad. Crackle is there with earphones too.
 

Answer:Dell Inspiron 11 (3147, Mid 2014) makes crackling sound whenever sound is played

lelouIt's a new Dell and it has been making crackling sound since I got it.
Hello. If it made the noise right out of the box you probably should have returned it as defective during the brief return period. 
Does it make the noise only when running on battery power or also when plugged into house current?

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I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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I recently bought dell 5577 and the audio seems to crackle when i play music. I tried restoring the driver to the native microsoft one but the problem still persists. What to do?

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So I just recently noticed this problem. Every time I startup my system, that's when it occurs. It seems that I'm not the only one experiencing this issue since I've researched the issue and others are experiencing a similar situation. I tried playing some audio, but speakers seem to be fine. 
Anyone know a resolution?

Answer:Dell XPS 13 9350 sound crackling issue

Hi,
Thank you for writing to us. I would ask you to provide us with some more information so that I can assist you  better ,
*Check if  the problem completely goes away when the computer goes to sleep and comes back.
*Is the noise heard when you try to boot into safemode with networking.
*Have any recent changes ( software/hardware) made to the system.
*Which is the operating system installed on the system and have you tried using a headphones to hear if the same issue is seen during system startup.
Awaiting your response to proceed.
Regards,

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Hello all...
This is my first post on this forum in a desperate attempt to fix my audio problem. I have been reading forums and attempting fixes for days with no avail. I hope someone here can help me :(

For about one week now my sound has been crackling/is very distorted... After reading up on forums many people have said the main cause to this problem was a driver incompatibility issue between windows vista and dell sigmatel cards. I have attempted to try and unplug/replug in the speakers while also checking checking for a possible short along the line and found nothing. I then moved onto uninstalling the sigmatel audio driver from sound drivers as well as the high definition sound codec from my drivers menu and tried to install just about every driver I could find off the internet and nothing has worked. I read on one forum that someone uninstalled and reinstalled their ATI drivers and it worked for them so I tried this as well since I have an ATI graphics card and of course it did not work either. I run an analog out from my graphics card to my TV which I use as my main monitor, when I turn up the speakers on my tv I encounter the same distortion, this is why I'm almost positive its a software issue and not hardware. I tried playing a movie through my TV with a dvd player and it was fine, and I also played music through my speakers with my ipod and no distortion. The only time there is distortion is when Im using my computer. I am extremely frustrated at ... Read more

Answer:Please help! Dell E520 crackling/distorted sound

have you checked that your card is seated properly here is a link to ati http://game.amd.com/us-en/drivers_catalyst.aspx and a further one for dell hopefully they have some updates in drivers for you http://support.dell.com/support/down...g=en&TabIndex= sorry i cant be much more help at present but theses issues are often driver related

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Can anyone help here?

I got a Dell Inspiron 1525 back in September. Runs on Vista.

A few weeks ago, I began noticing a crackling sound that was coming from the top left hand corner of the keyboard section of the laptop, right near where the 'Inspiron' logo is. It doesn't usually start until I've had the computer running for 30 minutes or so.

I called Dell and shipped the computer to their facility since it's still under warranty. They sent it back saying that they could not detect any problem with any of the hardware and therefore, did not fix anything. Sure enough, after getting it back and turning it on and being on it for 30 minutes or so, the sound is still there.

Everything about the computer works fine...the Internet, my progams. It isn't slow or anything. But this sound just doesn't sound right.

Does anyone have any ideas what this may be? Could it be an issue with the laptop's fans? If so, aren't the fans considered to be part of the hardware?

Thanks for any light anyone may be able to shed on this issue.

- Brian
 

Answer:Crackling Sound From Dell Inspiron 1525

Is laptop staying cool or did you try to update your wireless/network card? When you listening music can you check CPU usage and temperature (with temp additional program) under task manager. Also, CPU fan is not making that noise.
 

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Hi All,
recently after installing windows 8 my subwoofer has started producing crackling sounds when playing any video or music..i went through many similar posts on this forum but none helped...i reinstalled my windows 7 64bit provided by Dell itself and installed all the updated drivers...still its producing the same crackling sound.
it very irritating and also this laptop's one of the fascinating feature was subwoofer..i want it working can anyone help me with this??
and i expect Dell to go through this once.

Answer:Dell XPS15 L502X subwoofer crackling sound

akm151i reinstalled my windows 7 64bit provided by Dell itself and installed all the updated drivers...still its producing the same crackling sound.
Hello. Have you listened for the crackling through headphones? If the noise is not in the 'phones, only in the speaker, then probably the speaker needs to be replaced. This is particularly likely if the issue happens with both Win7 and 8, and with different audio drivers.

You can find the instructions for replacing the speaker on page 75 of the XPS L502x Service Manual.

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Hi,
Further to my previous post about the issue with Dell Command Update tool (it keep suggesting to download and install the same drivers over and over, although I have installed them more than 5 times), I also have an issue with the speakers built-in the machine.
From time to time, while I'm listening to music I hear a crackling sound from the speakers. According to the Dell Command Update tool, I have the most updated audio driver. I even reinstalled the audio driver by removing it from the device manger and restarting the machine, but to no avail.
OS: Windows 10 pro
Audio drivers:
Speakers/Headphones (Realtek audio): 10.0.14393.0 (driver date: 15-Jul-16)
Realtek audio: 6.0.1.7982 (driver date: 8-Nov-16)
Any idea?
Thanks.
p/s. Latitude 7480 has too many hardware/software issues. I got the laptop only two weeks ago, and this is the third issue I have. I'm considering returning it back to Dell :-\ 
  

Answer:Dell Latitude 7480 - crackling sound from the speakers

Tx155I'm considering returning it back to Dell :-\ 
If you want to return it, don't wait too long. After the brief return period, which starts from the invoice date, you won't be allowed to return it.
Try the Windows native audio driver -- as a test.
1. Open the Device Manager.2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio" and select to uninstall.4. Put a check mark in the option to delete the driver software, and then ok.5. Restart the laptop and go back to the Device Manager and check again for a Realtek driver. Keep uninstalling & restarting until Realtek no longer appears under Sound...Controllers and "High Definition Audio Device" appears in its place. "High Definition Audio Device" is the name of the native driver.
[The reason you might have to go through the process more than once is because the driver files for more than one Realtek driver could be on the hard drive. When a Realtek driver is removed, the next one gets installed if Windows can locate the files. Windows installs its generic driver only after all Realtek files have been removed.]
To re-install the Realtek driver, it's better to download it from your Dell support page rather than letting Windows Update find one.

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I've got a problem suddenly the sound is decrease and the bass is vanished. Then I restart my laptop, and I check the sound. Only tweeter on, but no bass or sub woofer on.
I check the sound again and hear to the bottom of my laptop, only speakers available, but no sound in sub woofer. No bass, no loud.
I try to re-install the Realtek Dell Audion Maxx sound driver, but It seems no change to normal.

Answer:DELL Inspiron 7559 Audio Problems -- Unclear Sound and Internal Sub Woofer Suddenly Off

ibrahimlathini,CAUTION:VLC Player should not be used to increase the volume. This will result in crackling of the sound. VLC tweaks and amplifies the sound by increasing the +dB (decibel). VLC player in long run will affect the speakers. If VLC player is used, please refrain from increasing the volume beyond 90%.How to Change Audio settingsType Dell Audio from the Start Screen, and select Dell Audio utility.The Dell Audio utility is launched. You may change the desired settings from the different tabs available on the utility

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Last week, I purchased a Dell Precision 5510 with Windows 7 and the audio was working fine, but on Saturday night I was watching a video on Netflix when the right-side speaker started to crackle. I followed the instructions on a number of tutorials including reinstalling the RealTek audio drivers and switching to the windows default drivers, but none of these things have gotten rid of the crackling.
Of note, the crackling only starts when the audio is raised somewhere around the 50% capacity mark or beyond, but it is a constant and persistent annoyance at that point.  I am of the belief that this is a hardware issue at this point, but any insight others could provide before I contact Dell Support would be appreciated.

Answer:Dell Precision 5510 Crackling Sound from Right-side Speaker

Hi waxenwings,Thanks for posting.Does this exist using external speakers or just the internal ones?  Have you tried headphones?In some cases, this may be caused by a conflict with SRS audio enhancement package and Adobe Flash. This has been escalated.Possible solutions include uninstall the SRS Audio package from Add\Remove Programs-Programs and Features. Reboot and test the system. Update Adobe Flash. Reinstall the SRS Audio package from Drivers and Downloads from support.dell.com and test again.If none of that's working, then contact Tech Support for additional troubleshooting.

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When I listen to audio with headphones it comes out crackly and distorted, however, when I connect a speaker via aux cable in the same headphone jack it sounds normal. Audio from the laptop's speakers in normal as well. I have checked the headphones and it's not them that's the issue.  The crackling happens with all my headphones. 
The problem is very recent. A couple of days ago I picked up my headphones unaware they were plugged into my XPS. The jack was pulled out of the headphone jack when I picked up the headphones and it's been an issue ever since. I would have immediately assumed that It's a hardware thing with the jack although, I didn't pull it out very hard nor did it come out at a weird angle so I can't see how that could've of broken it. Also, the jack still works perfectly with external speakers so I'm not too sure what's wrong with it.
If anyone has any ideas or suggestions that would be an enormous help:)
 

Answer:Headphone Jack Crackling Sound (Dell XPS-13 9360 2016)

+
To add to my previous question, I have just descovered that my microphone dosn't work now either. I had a look around for the solution and I've managed to boost it so it picks up some sound, however, not much at all. Again any help or solutions would be greatly apreciated, although I might just have to take it to a profesional which I was hoping not to have to do.

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My DELL INSPIRON N5110 Windows 10 64 Bit having Crackling Sound Problem on Both Speakers and Headphone. I have already tried twice to format window, uninstall sound drivers and only keeping High Definition Audio native driver only but the problem is not getting rectified. I shown my Laptop to a Mechanic also and he said speakers are ok. So the problem is with Software but yet I am not sure about where is this problem in Software or Hardware? I have also done diagnostic test but everything fine in Test. Please help me with this problem, I am unable to listen music and watch movies. Your Help will be highly appreciated.
Thanks!

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Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

Answer:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.

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I got a DELL Inspiron 7559 in July 2017. The rear left corner is already pulling a part at the seam. It doesn't seem to be the hinge, but it does pull further a part when opening and closing the screen. 
I called DELL support. Even though the computer is only 5 months old, this problem isn't covered under warranty. 
Online, it looks like several other 7559 buyers have experienced the exact same problem. It seems unethical of DELL to have a recurring manufacturing problem and refuse to repair it.
Any suggestions on options to get the split repaired without spending $140? 

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I am trying to turn off the speaker enhancements in the preinstalled Dell Audio bloatware, and the program will not let me turn them off. I have clicked the toggle next to the speaker enhancement, but it automatically switches it back on again. I am able to turn off the microphone enhancement, but not the speaker one. Is there anyways that anyone knows how to correct this?

Answer:Dell 15 7559 and Dell Audio enhancement issues

Try refreshing the driver.Open device manager- expand sound video – right click on the audio driver & click on uninstall (do not check the box that says delete driver)Restart the computer & check if you can disable the option.If the issue persists, download audio driver from www.support.dell.com ( enter your service tag)  download & install audio driver.

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Dear readers,

I'm the owner of a toshiba l665D and there is a problem.
Every time i have to use something involving
sound it sounds rubbish.
The sound isn't played smoothly there are pauses and there is a big cracking
sound sometimes in it.

This is not because of the speakers, I have also tright it through the headphone tube.
Could this possilybe because of a damaged soundcard.

It's sound really rubbish and the laptop isn't even 2 years old yet.


What could it be?

Answer:Satellite L665D - sound isn't played smoothly - crackling sound

Hi

I think this is not related to faulty sound card but due to old iRST (Intel Rapid Storage Technology) driver.

I found an thread about very similar issue.
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=60231

Update of the iRST (Intel Rapid Storage Technology Driver) to version V10.1.0.1008 or higher should solve this problem.

I recommend trying this out!

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I recently purchased this laptop and have had nothing but problems from day one. I am really hoping to find some resolution, as I want to love this thing, but the problems are starting to take a toll. The laptop was suffering from unending BSOD's from as soon as I downloaded steam and CS:GO. I thought maybe that was the problem so I got rid of them and the problem persisted. The BSOD's varied memory management issues to DPC Watchdog violations. I have tried the following steps and have been successful at stopping the BSOD (for now anyway):
Upgraded all drivers both on the Nvidia 960m and the on board graphics card. 
Upgraded all Dell drivers and Windows is up to date. BIOS are up to date. 
Performed a clean boot. No help. 
Ran both a memory test and scannow and found no issues
Uninstalled Windows and re-installed
Even used DDU to delete the video card drivers and perform a clean install of them
The one commonality is that as soon as I fire up the diagnostics test, both thru Dell and 3rd party, my screen locks up, I get weird colored shapes throughout the screen and then it will crash with a BSOD or simply freeze all together. I am beyond frustrated and am looking for any and all help in resolving these issues. I am starting to think that the Nvidia card is the culprit .
When the diagnostic tools run they always freeze/crash on the video card test on the Nvidia chip. I no longer get BSOD, haven't in 3 days so far. 
 
 

Answer:Dell 7559 NIGHTMARE

How recently?  If the system is less than 21 days from the ship date, best bet would be to call Dell and return the system for replacement.
If it's older than that, record the exact error and validation code from the diagnostics (which must be run OUTSIDE Windows -- F12 at powerup) -- and they'll arrange the return for warranty repair or dispatch a technician if you upgraded to onsite service when you purchased the system.

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My laptop was freezing during gaming online
i think i have over heat problem
i try to remove the back cover and use the laptop in gaming again
it success greatly without freeze
i think the problem with fans
they are working but not continuous

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Hi,
My laptop suddenly went off and now it wont turn back on it would switch on all the lights would show and the dell logo appeared but would switch back off immediately. By constantly pressing the on off button i managed to get it to turn on for a few minutes until it suddenly did the same thing again. However now there is no logo and the lights just flick on once and back off.
Thereafter I tried to get into the BIOS diagnostic mode by pressing f12 as soon as I managed to get it to turn on. once more however it went off as it was loading this up. Now it just wont go any further than flashing all the lights once and turning back off

Answer:Dell Inspiron 15 7559

Unplug the system, remove the base cover and disconnect the battery, and hold the power button for 30 sec.  Try powering up again.
If you can, you're set.  If not, call Dell - it's time to have the mainboard replaced under warranty.

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Good afternoon!
I bought the new gaming laptop Dell Inspiron 7559 with the service tag JJXL1D2. This laptop didn't have windows, only ubuntu. Yesterday I checked BIOS, I left my choice on Legacy between Legacy and UEFI and windows 10 Pro was installed by myself from usb. After installation of OS I downloaded all drivers, included for BIOS and that's all were installed. 
After all this full inspection was carried out (40 minutes)  and noone problem didn't find. What's a problem? After reboot of my laptop and shut down and start my mouse Razer Naga is not working. I disconnected it and connect again and it working. After each reboot my USB are not working. BIOS returned to default settings, USB wake support and USB debug are enabled. What's a problem? Is it problem with new driver for BIOS?
This page also was useless http://www.dell.com/Support/Article/ua/ru/uadhs1/SLN115082

And also the second question: I installed Dell Power manager lite. Is it help for battery to save in good condition my batteru automatically or I must to do something? I like to play games and my laptop will be connected to the electrical power everytime.

Answer:Dell 7559 Two questions

This page couldn't help me www.dell.com/.../SLN115082

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Hello everyone, I am trying to install Ubuntu on my Dell 7559. Specs i7 Skylake, 4GB nVidia, 8GB RAM. I am unable to even install the OS. I've done quite research about it, it says that the graphics card nVidia is incompatible with the OS.

Solutions were: on the boot menu, try to input the "nomodeset" text. (By editting GRUB loader). I tried it. It booted live (for the first time) but was unable to install it. I am asking whether there is a way that I can disable the nVidia graphics card directly from the BIOS. It would be nice if Dell could implement this in the Dell BIOS update!

Thank you!

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Hi,
I've recently purchased the Dell 7559- it has an integrated video as well as 960M. Everytime i try to play a youtube video while playing a game my fps drops by half and the game gets really laggy. I suppose it has something to do with the integrated video, cuz otherwise the game runs smoothly. Is there any way i can fix it or disable the integrated video somehow?
Thanks in advance

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Hi all
I bought a Dell 7559 last week and I have a question about the USB ports.
All the 3 USB ports of Dell 7559 should be 3.0 port.
When I add my external harddisk to the USB port on the right, it is runing 3.0
However when added to the 2 USB ports on the left (next to power adapter), it can only run 2.0.
Can anyone help?
Thanks.

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Hi, there:
I bought a Dell Inspiron 7559 notebook with Windows 10 64-bits installed on it. The user experience is really poor. The system is lag. After system power on, CPU frequency is locked at 0.78GHz. And, no way to make it higher. The only way to get the CPU frequency back to 3.0GHz is system reboot.  However, it down to 0.78GHz sooner. 
After some google on this issue, somebody said it can be solved if restore the BIOS to older version(v1.0.1). It really solved this issue. The CPU speed with BIOS v1.0.1 seems normal. But, I don't think is a good way to use older BIOS. I've also try BIOS v1.0.3 , v1.0.4, v1.1.3, v1.1.5, v1.1.7. None of them can help on this issue. 
Any idea?

Answer:Low CPU Frequency on Dell 7559

If it is not your Motherboard, it might as well be the CPU itself.
Now you really need to contact customer support.
On a side note: there are things that could be causing your CPU to be limited, I'm thinking one of the reasons might be power setting, hard drives or error in the software.
But that was before looking up again on the web. 
Here is an post wit similar problem, <superuser.com/.../why-is-my-cpu-speed-lower-than-it-should-be&gt;
If your problem persist, Customer Support is needed, keep in mind, it might just be your CPU, not all parts will function 100%. Thus constant testing is needed. Also, as long your warranty cover this problem if the CPU is busted, in rare cases.

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Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l 

www.amazon.co.uk/.../ref=ox_sc_act_title_1

www.amazon.co.uk/.../ref=pd_rhf_gw_p_img_4

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Recently a Dell technician replaced the internal subwoofer of my laptop as it doesn't work anymore. I asked him why it died and simply gave me an "I don't know sir." answer. Can you give me any advise to keeping my sub from dieing again?
However, cheers for the dell support, for fast response for parts replacement. :D

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Hello, about 3 days ago i bought a sealed brand new HP OMEN 17-W03np which comes with Windows 10 Home (64-bit), i noticed there were some problems with the sound which have been a constant problem since day one. Before and after any sound plays there are these pops/crackling sounds that are noticable (and pretty irritating), the sound appears to play fine after it starts but in a few occasions the sound actually started breaking and there were random pauses while playing sound. There was also this one time the volume randomly went up and down on its own when pausing a sound (in this case it was a video) and then playing it again.Random pops/crackling have also happened while i was on my browser on web pages but there was no sound sources in the web page at all. I've attempted to use earphones while testing sound, and while using them the pops/crackling sound sometimes come out through the earphones, but sometimes they also come out through the notebooks built-in speakers despite the fact the sound is then played through the earphones (which i found pretty strange). This is my first experience with HP and i have to say i am feeling quite dissapointed, could this be a software problem or will i have to send my notebook back? I'd also like to point out that no major program/software installations have been done as this is a brand new notebook so most of the programs/software in it right now are the ones that come pre-installed with the notebook. I will a... Read more

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Hi folks,

Recently I was setting up a VPN client (PacketIX), and the setup wizard suggested some Audio/Video Streaming "Optimization" tweaks. I didn't pay attention and confirmed.

Since then, I often hear some crackling / popping noises. For instance, this systematically occurs when I Alt/Tab between a running game and my desktop.

An obvious guess is that the damn VPN client messed up some sound settings, but I can't figure out what to do.

I've found a good deal of DPC latency workarounds around here which I tried in vain.

Any ideas ?

Thanks

Answer:[Sound crackling ] VPN client messed up my sound settings

Try a system restore to before you installed the VPN client. (System Restore)

Then reinstall the VPN client and don't let it fiddle with the audio settings.

Oli

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Hi.My laptop model is hp 15g009ax.When i stop hearing song or any audio in earphones, after approximately 6 seconds I hear a quick crackling sound. The crackling sound comes after any sound that ends or After the specific application that is playing the audio is closed). I will tell you what is did to stop this.1) I updated the sound driver from hp support website specific to my model. Didn't work2) Tried the earphones in other phones and lapotps. Working fine.3) Thought the problem is with windows. So dual-booted windows with Ubuntu 14.04.1. When I tried Ubuntu without installing it, earphones seemed to work fine without crackling after sound ends. But after installing Ubuntu and checked, the same problem repeated, but this time crackling sound started coming before the sound starts and after the sound ends.This is very irritating and after reading some articles about this problem, Some said the problem is due to interference(Not sure) of motherboard with soundcard.Can you please specify the source of this problem and a solution to it.Thanks In Advance

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I've been having issues since February's windows updates with crackling sound typically in DirectX games and some video playback such as Steam. In an effort to isolate the problem out I've gone over all my drivers and dust contamination yet again this month. I removed both the 3.51 and 4.01 Klite packs and the VLC player I had been using. Registry cleaned and defragged.

My sound card is an Audigy Fatality champion series with the front panel breakout box.

June 3 2009 driver for it #6.0.1.1373

Dxdiag attached as well.

Next on my list is to see if maybe there's new drivers for my tv tuner capture board which does have sound card resources apparently.

As a side note, I use Ventrilo daily. When ever I launch it after a fresh reboot and connect to a server it locks the PC up for like 90 seconds before behaving normally and displaying the MOTD. It's done this for maybe 6 months. Whenever I have bad game problems I can generally disconnect and reconnect from the vent server without that little annoyance. I want to lay the blame at DirectX, but I've tried several forced updates of it without any improvement.

Playing in the APB beta as well, and thru tips from those players disabled multimedia network throttling in the registry which improved in game performance there a ton.
I really do not want to reload this machine as it takes an eternity to get everything back the way I like it.

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Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.
Thanks

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What worth M2? PCIe x 2? PCIe x 4? or SATA?
And what key M? or (B)?

Answer:Dell Inspiron 15 7559-1166 M2 SSD ?

M.2 is SATA, not PCIe on this model. You need a drive in SATA 6G format.
Most of these are keyed B+M, but the drive MUST be SATA -- PCIe will not work with this model system.

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Hello guys!!I just installed Windows 10 on my Dell Inspiron 7559 laptop and I have a problem.
Can anyone send me a color profile? I tried something found on the internet, but the colors are still a problem for my eyes...I tried to calibrate colors from Intel HD Graphics driver, but also unsuccesfully. My screen is

KFKV0LIQUID CRYSTAL DISPLAY, 15.6FHD, IN PLANE SWITCHING, AG, EDP1.2, LEGEND

The screen seems yellowish.

Any advice would be appreciated.
Thanks!

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Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

Answer:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

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Sorry for the newbie questions here.
I just bought a 7559 from the outletstore.  IT has a 107GB SSD and a 1TB HDD. I am running in to the problem of as I install my programs to the computer (Photoshop, lightroom, MS office, etc.) All of the program files are being loaded onto the SDD drive and quickly filling it up.  Doing this does not create a happy world. In response I have taken the following actions.
1. Went to the settings>storage window and set the apps to be loaded onto the HDD (D) drive.
2. Done the same thing for the Music files
3. I tried doing this for the Documents and Pictures, setting the files to be placed onto the HDD (D) drive.  It doesn't work.  IT keeps reverting to the One Drive.
4. Removed as many recently in stalled programs as possible.
Results:
1.Newly installed Apps keep getting placed onto  the SDD (C) drive. (Firefox, Foxit, etc.)
2. My documents can only be loaded onto the SDD drive. Not okay I have way too many files for this option.
3. I am okay with not using the OneDrive if needed.
4. I tried the help desk and the guys said to put everything on the OS drive, the (C) SDD.  I took this as a way of just getting rid of me.
HELP!!  I have projects due and I need to get to work.  I need y computer.

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I've recently noticed that the fans on my Dell Inspiron 7559 won't spin down to 0rpm after they've been spun up for a while. This is most noticeable after gaming; after I've closed a game the fans don't spin down fully (they spin down a bit, but are still audible) and they stay like this until I restart my computer.
I was wondering if anyone has experienced something similar with their machine, and if so, have a solution to the problem.
Thanks in advance.

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Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link: dynaquestpc.com/.../

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Dear MY VENDOR IN PAKISTAN IS SELLING 7559 WITH 128GB SSD AND 1TB HDD. CAN I REPLACE THE 1TB  HDD WITH SSD. WILL IT BE SATA3SSD AND WILL THERE BE ANY RESTRICTION TO ITS SIZE. THIS IS BECAUSE I DONT WANT TO TRY TO UPGRADE 128 GB SSD AS ITS PRECONFIGURED WITH WINDOWS 10 AND RECOVERY IMAGE. PLEASE WHICH BEST SSD CANREPLACE THE HDD. THANK YOU.

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Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

Answer:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
<<www.crucial.com/usa/en/inspiron-15-%287559%29/CT7932597>>
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

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I've purchased a new Dell inspiron 7559 with an i7 6700HQ processor, 16GB ram and also with a 4k display at the dell retail outlet. There are several problems occurring with this device right now.
First thing is the Windows animations, the operating system that is provided with this device is a Windows 10 home version and the windows animations on this device ***. If the scaling of the screen is reduced to 1080p then the animations workout pretty decent and I've used other branded devices featuring a 4k screen and the animations on that devices work normally, if the problem is with the 4k display then why did they launch this device featuring a 4k screen?
The Second thing is the Touch Pad, occasionally the Touch pad doesn't respond to the input and points where ever it likes and the cursor takes a free tour all over the screen.
The Third one is the Screen Brightness, when I reduce or increase the Brightness with the function keys, after the level which I fix, the brightness automatically adjusts either by going up or down the level from the level which I've fixed.
I've contacted the Dell Tech support team, that was of no use, But how the *** even they can solve the problems which is with the mismatch of the build specs of the laptop?
The Dell Software Team should release an Update of the Windows 10 rectifying just even the animation problems with this device.

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I purchased dell inspiron 7559 about ha;f  a month ago. I am repeatedly facing a problem of screen going black randomly. the power light is still on showing the laptop is still powered on. The back-lit is working i.e I can change its brightness level. however the caps-lock light is irrsponsive. If there is a video that is being played its audio is also turned off which shows the device has completely stopped working. I am looking forward for a helping response from dell.

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Hi,
I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
Regards.
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

Answer:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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I have recently bought this laptop and have had it since the 21st of Dec 2016, and this morning I was watching a YouTube Video and all of a sudden my screen turned black, and at the top there was a sort of static on the screen, scared I quickly turned the laptop off (used to this as my old laptop that was really old kept doing these kinds of things and I was used to turning on and off to resolve things) But as I turned it on the lights on the keyboard turned on and the on switch did too, but the screen itself hadn't. After leaving it 10, 15, 20, 30 minutes it still hasn't done anything, and the ventilation hasn't turned on either, So honestly I have no idea what to do I've consulted to the internet, and Dell Support but everything leads me to using my laptop and updating stuff on my laptop which I cannot do. So I've resulted to just leaving my laptop on to wait for it to run out of battery to plug it on to see if anything works, but if not I'm surprised because it's a brand new laptop and has no reason to be broken. Please help I'm really worried....

Answer:Dell Inspiron 7559 Won't Turn On

Hi WolfHatter,
Thank you for writing to Dell Community Forum.
When you power on the system, do you see the Dell logo flash screen coming up?
Can you connect an external monitor and check if the system powers on?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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When i connect my charger to the laptop the led in front turns on, that means laptop is charging, right. So when the battery is fully charged the led is turning off and after a while of using the laptop, battery remains on 100% and the led remains turned off. Well in this case, did laptop using power from the charger when the battery is fully charged or laptop keeps drain the power from battery and the charger keeps charging the battery.
I have this product:
www.dell.com/.../pd

Answer:Battery Usage in Dell 7559

First, please see image below:
Inspiron 15 7559 Specifications

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Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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So I Noticed my laptop has stopped charging,"AC Adapter Can Not Be Recognized" I have the Dell 130w power supply plugged in and it refuses to charge I have tried the dell fix it (take the adapter apart and back in) that has not worked, so i thought hey its the "Dell Power Management" that is stopping my laptop from charging.... WHY can I not disable it?? Dell own bad software is stopping my laptop from detecting its AC cable and the same software is "protecting my laptop" by stopping it from charging.How do I get a new AC cable or how do I disable the Software? 

Answer:Dell 7559 Power Adapter

Oh and ALL Support is unavailable Phone, Email, Chat  

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Greetings.
I have recently purchased the 7559. The computer rocks but the touchpad is way too unresponsive.I just can not find in the settings anywhere that mentions the touchpad so I can attempt to adjust sensitivity
I would really appreciate a direct download to the drivers.
Thank you!

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Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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Laptop freezes after a little while of use. Sent in for a service/repair at store of purchase with no result. I notice that there are quite a few people complaining about this issue. I get BSOD error watchdog violation also. Laptop is useless. Are you going to be more competent than your representative?

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My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

Answer:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:
www.dell.com/.../Contact-Information

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now. 
www.dell.com/.../Procedure

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I had purchased Dell Inspiron 15 7559 laptop in Jan 1st week , 2017. After around a month, windows 10 started giving me issues related to password after the anniversary update. It would not let me enter the password and would just reset. Dell support team helped me with system restore and it worked fine for few days.But later the same problem was back and dell support team told me to reinstall windows which I did and same thing kept on repeating and I had to reinstall windows as usual. At times, the BIOS would ask em for system password followed by HDD password followed by admin password which I didnt even set. Made this to work by randomly tapping a key 4 times and then clearing passwords in bios setup.Even tried calling Microsoft and all they did was re-install windows 10. As usual same issues were coming. In the end before sending laptop for repair I started getting BSOD. After I got the laptop back from repair on March 23,2017 where they changed the motherboard and HDD same problems are coming related to password. I tried changing windows to 7 and started getting BSOD, even tried with 8.1 but same result. It even ran diagnostic tests on its own when shutdown(Nothing was connected to the laptop. Not even the power cord).Is there any way in which I can sort this out because the dell repair center has just made things worse for me? I have already lost my labs and assignments in it. I don't want to waste time on this laptop anymore.

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Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

Answer:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

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I bought new Dell 15 7559 laptop about 3 days ago. My webcam not working at all even I enable it at privacy setting. No imaging device appear when I look up in device manager. How to fix this do I need to call dell support service? 

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Hi.I have an Inspirion 7559, only with a combined jack audio port. I would like to use my headset, which has 2 jack (speakers, and microphone) so I just bought an adapter like this. When I connect it, and set in Dell Audio as a "headset (with microphone)" the speakers works, but barely: only the right speaker has sound, so I have to move the jack a bit out to work fine. Furthermore, the microphone doesn't work at all, when I checking the input sound (in Teamspeak, or Steam) it only gives loud strange - static noise.
I have checked the windows audio options, there is only one recording tool which is the Realtek High Definiton Audio, but when I disconnect my headset from my computer, it is still there.The headset and the adapter cable works fine with other computers. What can be the problem? 

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My dell inspiron 7559 is showing brown smudges at the border of the screen. When i put the laptop in a different angle the smudges slowly start to migrate towards the lowest point of the screen according to gravity. When I say slowly I'm talking about hours. I updated my video drivers to no avail. These brown smudges look like a light brownish shade.

Answer:Dell inspiron 7559 brown smudges

Whatever the cause, the screen will need to be replaced.

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I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
D93TNC2
2000-0131
83692
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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Hey, I bought the Dell inspiron 7559 (windows 10) a month ago. Then i decided to get insider updates and since after i started receiving major insider updates i'm unable to adjust my screen brightness after around 20 mins of continuous usage and the brightness remains still(i.e. if i set the brightness level to 5 then it can't be changed unless i restart my system) . The insider update i'm on is Build 15031.rs2_release.170204-1546. Also i though that resetting might help my problem but instead it completely rolled into the (Windows 10 Home Insider Preview) and i can't revert back. Please help me. Thank you!

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Hello, I bought a dell 7559 and I want to do cuda development on it. So I installed ubuntu on it but its not using the nvidia gpu as the vga controller. I installed the nvidia divers 361 but I don't get the prime profile in settings. I checked the bios to try to make it use only gpu but there was no such settings.I believe the problem is because of nvidia optimus technology. Is there a way to disable it?

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Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.
before:

after updating bios:

Answer:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

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Hi I bought the 7559 and I am trying to install the new ssd. It didn't come with an hdd but an ssd, sandisk z400s m.2 2280 256gb. I read online you can upgrade it to a better one, the Samsung Evo. But when I go to install it and boot it up it says no bootable devices. I've seen videos of where people just put it in and it's done, so I need to download something before the installations? I'm fairly new into the world of upgrading laptops/pcs so any input will help. Thank you

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My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

Answer:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

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I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

Answer:Dell Inspiron 15 7559 Battery Problems or So I think

Hi SANDMAN99,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Hi there, 
So I bought a Dell Inspiron i7559-2512BLK off Amazon, it's completely new and have been using it for a couple of days onlyI tried to update everything possible, windows updates and drivers as wellNow the problem is, when I game on it, my CPU fries ! it averages between 80-90  and even maxes up to 98-99 !! (Room temperature is not bad .. AC turned on making the room ~25c)My GPU however stays pretty cool, never exceeds 75c at all I don't feel like the fans are actually working hard, cannot hear them, so if there's a way to check for the fans, I would appreciate it (I did test it with the offline diagnosis -F12 Boot- and they passed the test just fine)
And any help in general would be appreciatedPS : the choice of getting it to the service center is not available as it's bought in the US and I'm in the middle east currently 

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I'm going to install my new ssd, but I need to know before proceed how can I change boot sequence to make ssd boot as primary. Can you tell me how to do it or have any tutorial? I accesed to BIOS, but I coudlnt find the way to change boot sequence. I need your help, thanks a lot

Answer:Dell 7559 how to change boot sequence

Are you planning to clone the existing drive, or install a fresh copy of Windows 10 to the SSD?

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As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!

Thanks

Answer:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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We purchased the 7559 in May 2016 and have been having problems since then.   Several attempts to get this addressed with no luck.  Numerous driver loads/reloads/reconfigurations.   The diagnostics show "no problems", and now Dell Tech Support is saying that it's a software issue requiring a software warrany for an additional charge (before we can ship it back for repair).  
Definitely my last Dell given the effort they put into not addressing the issue.  
Has anyone else seen this problem on the 7559 (4k or otherwise)?  Did Dell support the issue?  And if so how?  (Please not another "new" driver)?   I have a few months on the warranty and have tired of the technical support that doesn't help.

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how can I find the drivers of backlight keyboard the dell 7559 7000 series
please help god bless every one

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Hi, whenever I open my laptop the plastic body around the left hinge pops up, if I pop it back in it just comes out again. Does anyone know how I can fix this or what has happened? Also, to give some context, I have had this laptop for 5 months and the issue has only just started to happen in the last two or three days. I use my laptop most days of the week for games and work. The picture below shows the problem I am having.

Answer:Dell Inspiron 15 7559 opening issue

Hi Robert,
Thank you for writing to the Dell Community Forum.
It is because of the left LCD bracket that is damaged and the system chassis, it needs to be replaced. Please let us know if the system was dropped and provide the system tag details through a private message, we?ll look into the warranty entitlements.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Hi,

I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 

Thanks

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Hey guys, I have a Dell Inspiron 7559 laptop. Long story short, I dropped my laptop and I was able to kinda save it, but the bottom left part of the laptop hit the ground flat. Now my heaphone jack doesn't work. If I plug in my heaphones, only one ear works (the left one), and if I twist the heaphone chord, the sound completely cuts out and goes to the speakers.

I know I can get an external sound adapter or audio interface so that I can hear my audio. However, I want to know if this damage if fixable and around how much it would cost. I would also like to know the odds that my jack was just moved out of place or something, because the fall was less than 6 inches after I saved it. Thank you!

Sent from my SAMSUNG-SM-G891A using Tapatalk
 

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Hello!I recently bought a dell 7559 signature edition from the Microsoft store, but i have a problem with Windows 10. I have updated every driver and the bios, but windows is still laggy. For example when i scroll on Chrome or Microsoft Word it stutters, i have been looking around and havent found any information about it, any recommendations?Processor: i7-6700HQ, 8GB RAM, 4k touch display.

Answer:Dell 7559 Signature edition Windows Lag

Updating the drivers was a mistake on a brand new laptop. Return it to Factory Settings to make sure you have the correct customized Dell drivers. You cannot run Intel drivers or any other outside manufacturer's on a Dell laptop. The Dell Drivers are customized for your motherboard and should not be updated unless Dell recommends it. Go to the Dell Drivers and download page to see what drivers you should have.

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So I purchased this Dell Inspirion 15 7559 at a Microsoft store (with discount) and I'm already having a bunch of problems with this brand new laptop. Was really hoping to find a decent replacement for my Lenovo Y400 but I must say by now that I'm disappointed and even a little desperate. But thanks anyways for anyone who came by.

Specs: Dell Inspirion 7559 Signature Edition, Windows 10 64-bit, i7-6700 HQ, GTX960M
 
Problems I'm having so far:
 - Lag in almost every windows animation: Especially when entering Task View or minimizing/maximizing. (Please don't tell me to fix it by turn off the windows animation...I don't wanna solve the problem by skip it)
 - Severe touchpad lag (occasional): About a full second of touchpad lag, but no problem when using the touch screen or a mouse.
 - Slight mouse lag: About 20-30 fps mouse movement, I guess this can be included in the windows animation lag?

I've installed the newest NVIDIA graphic card driver, finished all the windows updates and updated the BIOS from Dell's website but not even one problem is solved. Someone please help..

Answer:Several Problems with Brand New Dell Inspirion 15 7559

You might open the Resource Monitor and watch the CPU utilization.  Maybe you would see something running in the background slowing down the system.
Type resmon.exe in a run box to open.  Click the top of the CPU column to set that column to show the  highest percentage at to the top.

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Hello,
I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune: http://imgur.com/a/wf68f

Answer:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

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Hi there. I have a dell 7559 on windows 10 creator update. I recently had some issue with a popping/crackling sound through the speakers. I uninstalled all the drivers via device manager and downloaded the latest dell audio drive. 
This one: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=956D8

I installed it and the audio is playing fine but when I search "Dell audio" in the start menu it doesnt show up. I enjoyed the use of maxx audio manager, is there a way to get it back??
I had it before but now its gone. 

Thanks in advance.

Answer:Dell 7559. Maxx audio missing?

Hi xRingo,Thanks for posting.Here is some information you may find helpful: http://dell.to/2sVwDVS

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Hello! I am back having the same problem as i have for awhile now. For quite some time , like a week, my laptop had become a nuissance to me. My apps kept on crashing, occassional looping and freezing, and the most horrible one, experiencing bluescreen.
For the past the bluesvreen shown were : system page, memory mgt, system service
One recommended to remove my other external harddrive which is a tb of WD. It clicks and clicks and after removing it awhile ago , I was confident it'll be better from then on but after leaving my laptop for an hour, it restarted again and had the same problems as this had from last week. I boughty laptop 2 months ago and i never got any problems not until now. Can anyone help me?
- RESTARTING PC 42 %

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Sorry for my english...
I've a question, i'm going to buy a new dell inspiron 7559 and i want to install a Samsung ssd 850 evo (m2) as described in the guide, one time that i've mounted it i will save all files (music images, apps...) in the HDD but the question is: "if i install a game, the game will be installed in hdd (D partition) with a slow "boot" time? Or to use the speed of the ssd i have to install the game in the ssd?
Thank you very much...

Answer:Dell 7559 game boot time.

Originally Posted by Windows Central Question Sorry for my english...
I've a question, i'm going to buy a new dell inspiron 7559 and i want to install a Samsung ssd 850 evo (m2) as described in the guide, one time that i've mounted it i will save all files (music images, apps...) in the HDD but the question is: "if i install a game, the game will be installed in hdd (D partition) with a slow "boot" time? Or to use the speed of the ssd i have to install the game in the ssd?
Thank you very much... You need to set the game to install to the SSD if you want to benefit from SSD speed. The tutorial on WindowsCentral is saying you can set Windows to install Windows Store apps to the hard drive (D) by default rather than your SSD (C) however I presume the games you're thinking of are from other sources (e.g. Steam, Origin, GOG) in which case you need to use the respective application or launcher to configure the installation location to be your SSD (C drive) if that's what you want. Note that whilst most games/apps will benefit from being on an SSD, there will be a differing level of benefit/improvement in performance depending on type/nature of game/app.

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Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!
Best,
Cameron

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Hello,

I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

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Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

Answer:HELP ASPM not working on Dell Inspiron 7559!

I believe it's a hardware/firmware problem, since it's the same on Linux too.  Perhaps move to en.community.dell.com/.../3518 forum?

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my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

Answer:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

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hi, my keyboard never lights up regardless of room light conditions.
any ideas?

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I just bought a brand new 7559 laptop and noticed the pop/static sound just before any audio is played through the speakers. Continous audio plays without issues. I have also tried all the solutions that others suggested.
I'm not sure if mine is a unique issue or if no one narrowed down to the subwoofer.
That pop/static sound is generated from the internal subwoofer. If I go into speaker properties and change the subwoofer level to 0, the pop is gone. Likewise if you restore the system to use default drivers the pop is gone. (default drivers does not use subwoofer) Which explains why the pop is gone. Anyone else have the same issue and have a solution to this? Initially I thought it was the driver issue and power management but now it seems like a hardware problem.

Answer:Dell Inspiron 7559 pop/static from subwoofer

nwgtr tried all the solutions that others suggested.
Sorry, I don't have any new solutions. I had gathered together the workarounds/solutions that already were posted, on the Inspiron 7559 section of the Choppy/Skipping Audio FAQ.
nwgtrI'm not sure if mine is a unique issue or if no one narrowed down to the subwoofer.
At least one workaround was related to the woofer.

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Hello! Its my first day with Dell 7559 (core i7, 1080p). However, I can smell a burning like smell when sniffing from close. Everything else seems to be working fine. CPU temperature is around 43C-50C with 7-8 chrome tabs opened. I am far away from US, should I be worried about this smell or it is expected to go away on its own? 

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Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

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I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
 
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

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I can`t disable touchpad on my inspirion 7559. There is no hotkey like Fn+F() on keyboard, and i can`t do it in BIOS or Device Manager. OS - Windows 7 x64 Professional. How i can do this?

Answer:Dell inspirion 15 7559 touchpad issue

Hi,
Thank you for writing to us!
To enabled and disable the touchpad on Dell Inspiron 3451, press <Fn> + <F5> simultaneously.
Hope this helps.
Thanks
Robin

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