Computer Support Forum

volume just stopped working on my Acer chromebook ...

Question: volume just stopped working on my Acer chromebook ...

It's the oddest thing. The mute button is not on and the volume controls work but there is no volume. Any help or suggestions would be greatly appreciated : )

More replies
Relevance 100%
Preferred Solution: volume just stopped working on my Acer chromebook ...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 71.34%

My chromebook's keyboard will not work after 2 months.  Maybe there is a setting that I have to deal with?

Answer:chromebook 11 keyboard stopped working after 2 mon...

Try booting into recovery mode to see if the keyboard works when the OS isn't yet loaded. If that works then maybe a quick power wash will clear it up.

3 more replies
Relevance 71.34%

My chromebook's keyboard will not work after 2 months.  Maybe there is a setting that I have to deal with?

Answer:chromebook 11 keyboard stopped working after 2 mon...

Try booting into recovery mode to see if the keyboard works when the OS isn't yet loaded. If that works then maybe a quick power wash will clear it up.

3 more replies
Relevance 70.52%

The sound stopped working on my 6 month old C270 Chromebook. What can I do?













Solved!

Go to Solution.

Answer:sound stopped working on C720 Chromebook

I fixed it. Needed to enable Bluetooth.

4 more replies
Relevance 70.52%

I have an Acer C720 series Chromebook and the touchpad stopped working. I tried to reinstall Chromebook as instructed here, but when I tried to Create a USB Recovery Flash Drive for your Chromebook, I recieved an error message: There was a problem extracting image to the machine. So, I'm unable to reinstall Chromebook because I cannot create a USB recovery flash drive. And now I cannot go any further and still the touch pad doesn't work. Any suggestions?

Answer:720 Series chromebook touchpad stopped working, an...

This error is usually due to lack of space to run the operation.Try to free up some more space and retry.

1 more replies
Relevance 70.11%

It is a blank screen and yes it is charged. Having trouble fixing it. I have a Mac computer and I try to download the BIOS firmware and it will not let me. Help!!

Answer:acer 1 chromebook not working

If nothing will come on the screen, I suggest contacting Acer tech support in your region to look into repair options.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

1 more replies
Relevance 70.11%

I just unboxed my Acer Chromebook 11 CB3-111 and it has not had any display on the screen at all Besides a very dim message saying "chrome is is either damaged or missing" but that only appeared for a minute and now it has been blank for hours. It recognizes the power cable it just won't do anything.

Answer:New Acer Chromebook 11 not working

Hi Chrome11plzwork,
 
Sorry you're having trouble. First thing would be to get power, if we can do that, getting you into Chrome will be easy. I don't have  CB3-111 infront of me, but check the bottom of the machine for a battery reset hole, if there is one, stick a pin in there and then try to power it on with the AC Adapter plugged in. If there isn't a battery reset, I'd try holding the power button for 15s and then try holding ESC+Refresh(think F3)+Power for a few seconds.Let me know if you power back up and running and we can help with the OS if it's not loading for some reason.
 
Cory

1 more replies
Relevance 70.11%

It is a blank screen and yes it is charged. Having trouble fixing it. I have a Mac computer and I try to download the BIOS firmware and it will not let me. Help!!

Answer:acer 1 chromebook not working

If nothing will come on the screen, I suggest contacting Acer tech support in your region to look into repair options.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

1 more replies
Relevance 69.7%

I have a Chromebook that has suddenly disabled the use of the power button on the side. Because of this I am unable to reset to factory, enter developer mode, or Powerwash. This is a managed device. I have the ability to deprovision it throught the google console but I am afraid that once I do the power button still will not work but I wont be able to powerwash it to get it re-enrolled. Is there some way that a student could have disabled this button somehow?

More replies
Relevance 69.29%

Our school district distributed 300 or these chromebooks. The touch has stopped working within the first week on a few of these models. Has anyone had this issue or know of a solution for this?













Solved!

Go to Solution.

Answer:Acer Chromebook R13 Touch not working

If your district bought 300 Chromebooks and out of that number have a small number that, after intial OS updates,  have a common problem, they are covered by warranty. The solution is replacement.   Don't waste time here.  Contact the seller.  If you can't get immediate warranty exchange, then call Acer support. mmiller42 wrote:Our school district distributed 300 or these chromebooks. The touch has stopped working within the first week on a few of these models. Has anyone had this issue or know of a solution for this? 

2 more replies
Relevance 69.29%

My Chromebook 13 isn't working without the charger plugged in.  The battery is charging fine, and currently is sitting at 100%.  I did a battery test and it came back at 100% health, and discharged 0.00%.  Anyone know how to fix this.  If I unplug the charging cable it immediately turns off and wont turn on unless the cable is in.  Thanks 

More replies
Relevance 68.47%

I'm fixing a Acer Chromebook 15 Monitor Screen. When I boot up..the background is very dark and I have to use my phone flashlight to see that its been fully booted up. So I thought it was the screen that needs replacement. So I just replaced the monitor screen and its giving me the same thing, very dark. Do you think its the connection that needs to be replaced. By the way I did a full reinstallation of the operating system, so everything is brand new on boot up. Any suggestions what needs to be done to get this fixed. Thanks in advanced.

Answer:Acer Chromebook 15 Monitor Screen not working

I noticed from the connection to the screen that the connector is a little burned out...like something burn it. Do you think that's what's causing the dark backgrond screen?

1 more replies
Relevance 66.01%

I purchased the following computer on 12/12/2016 Acer Chromebook 15 C910-C37P 16-Inch Chromebook (1.5 GHz Intel Celeron 3205U Dual-core processor, 4GB memory, 32GB SSD, Chrome OS) On 9/1/2017 my screen stopped working. I was told that my warranty had already expired. Purchasing new screen costs almost as much as the price of the Chromebook. I am very unhappy with this situation and the lack of service that your company has offered so far. I think you should replace this machine.  

More replies
Relevance 65.6%

I have had a rather large problem over the last couple of days. It started earlier in the week, when one drive stopped working. Not a big problem, I've had drives fail before. 4 disks, so i can handle one less for a little while, i though. Not so though, while still waiting for my new drive, using my computer like usual (with less load on unit D) i suddenly start getting write-errors to D:, and the Intel Matrix Storage Console lists it as Stopped Working instead of Degraded. Nothing changed except for the status of the Volume, all the disks read the same as before, fully functional.

I have very little experience with these sort of matters. This is the first time I've lost a drive where i might lose data as well, and i have pretty much no idea where to go from here. I've tried to replace the faulty disk with another 500GB drive, but the RAID-setup in BIOS just tells me there isn't enough space, and the Console in Windows places the new drive as a Non-RAID drive. I can mark it as reserve, but that seems to be all i can do with it.

I'm not, hopefully, asking for miracles. I have just two things that i really need to retrieve from the Volume, my Firefox sessions (saved in a separate folder at the root of the drive), and my Thunderbird mail, (stored in their standard location, as my whole Windows-profile is on that drive). Everything else i can get again. (Well, not really, i have stuff stored up from 8-10 years back, from people who has withdrawn from t... Read more

Answer:RAID 5 - Disks are working, but the Volume listed as Stopped Working

9 more replies
Relevance 65.19%

Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help
 

More replies
Relevance 63.55%

Product: L0T64UA#ABA Hello, I have had my Hp Pavilion 15 for a year and a half and I recently discovered a problem while watching Youtube.  I was viewing some music videos and my Function Keys along with the Volume and Brightness keys have stopped working.   I have barely touched settings.  I listen to a lot of music and work on some digital editing on the laptop and if you could help me it would be greatly appreciated. 

Answer:Volume Stopped Working On Hp Pavillion

I also just noticed If I plug my Charger cord It decreases my Brightness  again If you could help it would be greatly appreciated 

1 more replies
Relevance 63.55%

When I try to play a video I get "Volume mixer has stopped working" and I cant adjust the volume. This has suddenly happened as it was OK a couple of days ago. Any ideas please.

Answer:Volume Mixer has stopped working

Hello Joe
 
Can you please specify the device and operating system you are using?

5 more replies
Relevance 63.55%

Purchased acer laptop last year...vista home.
A few days ago, the FN/volume control stopped working.
The FN/brightness works fine.
Any suggestions?
I searched the forum but could not find an answer to this specific problem.
Thanks.

Answer:FN/volume control stopped working

Try pressing Alt+Ctrl+Fn and see whether it works.
You could also try reinstalling Acer Launch manager.

2 more replies
Relevance 63.55%

Normally, with Windows 10, if I use the slider and turn off the Volume in my taskbar, if I play a video or whatever, I cannot hear anything. But lately all of a sudden, even if the Volume Control is off, the sound is still on if I do anything on my computer, which is not good because if my speakers are on, it wakes up the person I am living with.

I did a System Restore but it still is not helping any. So in the morning now, I have to try to remember to turn the Volume all the way down on my speakers, or else it wakens my friend.

Can anyone help me to fix this problem please?

More replies
Relevance 63.55%

Normally, with Windows 10, if I use the slider and turn off the Volume in my taskbar, if I play a video or whatever, I cannot hear anything. But lately all of a sudden, even if the Volume Control is off, the sound is still on if I do anything on my computer, which is not good because if my speakers are on, it wakes up the person I am living with.

I did a System Restore but it still is not helping any. So in the morning now, I have to try to remember to turn the Volume all the way down on my speakers, or else it wakens my friend.

Can anyone help me to fix this problem please?

More replies
Relevance 63.55%

I have software volume control (as opposed to an actual volume dial) on my HP DV5000 laptop using two buttons +/-.

They recently stopped working but I can still use the volume control in >accessories>entertainment>volume

Any idea how to get the buttons working again?

(XP home)
 

Answer:Volume stopped working HPDV5000

Have you disabled any services recently?

I believe that the volume keys work using the HID Input Services - though it might be supported by HP's QuickLaunch software.

Try reinstalling the QuickLaunch software
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&lang=en&os=228&product=499849&dlc=en
 

2 more replies
Relevance 63.55%

damnedest thing.

All of a sudden I have no computer volume on my dell inspiron 1505 laptop.

no - the mute is not on

I've run antivirus and anti-malware and nothing shows up. I've done a disk defrag.

any suggestions to determine the problem?

thanks

Answer:Computer Volume stopped working

Go to Device Manager (Start/Run...type devmgmt.msc and hit Enter) and see if there are any yellow or red markings by any device.

Post results.

Have you gone through the Sound Troubleshooter (via Help menus)?

Louis

8 more replies
Relevance 63.55%

The three volume buttons on my R61, running Win XP Pro. have stopped working.  Nothing happens when i press any of them.  I can control my volume by the icon in the system tray, but the buttons are very convenient and I'd like them to function again.  I did do some Lenovo updates yesterday.  Perhaps one of those caused the problem, though I don't see how any of them can be related to it.  These are the updates: Lenovo system toolbarThinkpad Ultranav driverThinkvantage rescue and recoveryThinkvantage productivity centerThinkpad vidop featuresIntel matrix storage manager driverThinkpad pwer management driver Broadcom mextxtreme netlink fast gigabit driver  Any help will be appreciated. 

More replies
Relevance 63.55%

I have a Toshiba Satillite laptop running Windows 8 which I use for storing, recording and playing back music. Everything worked fine until a few weeks ago when the volume keys on the keyboard stopped working. I still get sound at whatever level is set and I can adjust the volume if I access the sound control slider, but the two volume keys have stopped working.

I saw some advice on a Microsoft web page saying if there were sound problems to change the setting in the 'Human Interface Device from Manual to Automatic which I did but it made no difference.

Can you advise me please.

Answer:Volume Keys stopped working

Too bad that you waited this long. A System Restore back to a date when it did work probably would have taken care of it. As its been several weeks, its too long to fall back.

One thing that worked on a user with a desktop was to uninstall the keyboard in the Device Manager, then restart the PC and when Windows starts it will detect and reinstall the keyboard. However, if you have a log on password, this will not work.

12 more replies
Relevance 62.73%

I had this problem before, but can't remember what I did to solve it. What should I do to correct this issue?
 

More replies
Relevance 62.73%

volume control on right side of my qosmio g30 has stopped working yet i can find nothing wrong in control panel or volume properties

Message was edited by: stafford

Answer:Volume control stopped working on Qosmio G30

Hi

What do you mean by ?stopped working??
You can not set the sound volume to a higher level or you are not able to hear anything???

Did you check if the ?mute? was enabled? Please use the key combination FN+ESC to enable/disable MUTE

1 more replies
Relevance 62.73%

My computer just recently installed some new updates from windows 10 and all of the sudden my touchpad stopped responding to touch or click. Also my volume is set to 100% and if I try to lower it manually it just climbs back up to 100% again. I have already tried the advanced settings for the touchpad and it didn't fix the problem. The only way I can do things is by using the touch screen which is rather annoying for me. Help!

Answer:My touchpad stopped working at the same time as my volume did... help!

Looks like some keys are jammed or maybe clogged with dust. You can try cleaning the keyboard connector and also underneath the keys and check if this helps.

more replies
Relevance 62.73%

Hi Guys.

On my HP keyboard are 3 silver buttons which control the volume. up, down and mute.
When you press on one of them, a scroll bar thing appears, and you can see what you are doing.

Now, all of a sudden, the bar does not appear.
The volume control still works when pressing them, but where has the scroll thing gone ?

Answer:Volume control on keyboard stopped working.

Happened to me before. Did you uninstall "HP SmartMenu"? Check whether it's in your installed programs' list. If it's not go to HP Support & Drivers | United States

Look up your laptop model number by typing into CMD:

wmic /namespace:\\root\wmi path MS_SystemInformation

Download SmartMenu, reboot, and it should be fixed.

7 more replies
Relevance 62.73%

What does this mean and what can I do about it?

Volume control applet has stopped working.

Problem signature:
Problem Event Name: APPCRASH
Application Name: SndVol.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e02226
Fault Module Name: StackHash_b31f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000a0f32
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: b31f
Additional Information 2: 08e97ffeff1515932ea506e54ef94837
Additional Information 3: d5ef
Additional Information 4: a690871bec17203e415902dbc6c4bd0b

The system is Windows Vista fully updated. Toshiba Satellite. Intel Core 2 Duo T5550, what else needed?

Answer:volume control applet has stopped working

Run the system file checker (sfc) which should replace any defective files. MS instructions are here. Basically run cmd as administrator, brings up cmd.exe window, enter "sfc /scannow" no quotes, space before the / and then Enter. It will take a few minutes. See if there is any difference.There may be other workarounds. There could also be something that is corrupting the file. I didn't think Vista used that file.Edit: Assumed that this occurs every time you reboot, not a one-off crash.

11 more replies
Relevance 62.73%

When i open youCam it says " no video device detected. please plug a video device into your computer.
and on my volume bar it says theirs no audio device installed. Please help.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60, x64 Family 15 Model 104 Stepping 2
Processor Count: 2
RAM: 3006 Mb
Graphics Card: NVIDIA GeForce 7150M / nForce 630M, 64 Mb
Hard Drives: C: Total - 178738 MB, Free - 30560 MB; D: Total - 12040 MB, Free - 2039 MB;
Motherboard: Quanta, 30CF
 

More replies
Relevance 62.32%

Could you please tell me if I can or will I be able to use Google Play Store and Android apps on my Acer C720 Chromebook.Also, can or will I be able to use Google Play Store and Android apps on the Acer CB5-311 Chromebook.

More replies
Relevance 62.32%

So first I tried opening Steam(Game Program)... Then I went to see why didn't it want to start on my laptop on youtube. My Adobe Flash Player kept crashing... So I uninstalled Mozilla Firefox and installed Google Chorme and ofcourse Adobe Flash Player again. Now on  youtube I can play videos but no sound.Then I went to Speakers(Bottom right corner) and I saw it was on 50% and not muted. I tried to put it on 75% and BAM "Volume mixer has stopped working". And Steam still doesn't start up. I am using Windows 8 any suggestions?  Edit:Now it says "Windows Shell DII has stopped working."Help would be appreciated.

Answer:Lenovo Y580 Volume Mixer Has Stopped Working

hi Mel1509,
 
Welcome to the Lenovo Forums.
 
The sound problem is probably with the drivers. Can you try to uninstall the Realtek HD Audio driver from the Control panel, reboot the PC, then try to play the sounds using the generic sound driver. If it works ok, reinstall the sound driver below:
 
Realtek Audio Driver
Windows 8 32bit/64bit0pau05w8.exe116MB
 
As for the "Windows Shell DII has stopped working" error, try to:
1. Run the system file checker
2. Run Windows Update to get the latest patches and bug fixes
 
If you still get the same errors and the audio driver won't install, try to:
1. Boot into Safe Mode and perform System Restore to date where everything's working fine.
2. If problem persist, consider doing a Refresh on Windows 8
 
 
Hope this helps

1 more replies
Relevance 62.32%

Hi,I receive the following message almost constantly: "Microsoft Volume Shadow Copy Service has stopped working".I am then given 2 options: 1) Check online for a solution (recommended) or 2) Close.If I choose the first option, I receive the following message: "Download updates for Windows. Your computer might be missing updates that can help improve its stability and security. Open Windows Update to check for and install Important updates".There is only one important update (Security Update for SQL Server 2005 Service Pack 3 - KB970892, 18.8 MB) and it always fails to install each time I try to install it.If I choose the second option (Close), the message re-opens immediately or within minutes.I sure would appreciate any advice. Thanks.Bob

Answer:Volume Shadow Copy Service stopped working?

I'd begin to worry about a virus. Might try system restore point to a time when it worked correctly.See event logs for more clues.Playing to the angelsLes Paul (1915-2009)

6 more replies
Relevance 62.32%

Hello: I need my volume-level splash screen indicator  to start working again.  Does anyone know how to activate it?  I recently dl a Hot Key update from the Lenovo website and  now my volume-level splash screen doesn't work.  This splash screen comes on the monitor for a brief moment to indicate you current volume changes while using your laptop.  For example, if you hit the volume button up, this screen shows up to indicate the new level selected and then disappears automatically. Please help. 













Solved!

Go to Solution.

Answer:R400 Volume Splash-Screen Stopped Working

look in the display properties there is a check box to enable on screen display





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

4 more replies
Relevance 61.5%

I have always used my keyboard for volume on/off and up/down. All of a sudden, a few days ago, this stopped working and i have to control the volume via the task bar instead. Can anyone tell me what happened, and can i change it back? I hope everyone can understand that - i'm not very good with computer speak lol

More replies
Relevance 61.5%

Hi,My A720 is brand new and I received the "A720 Lenovo Brightness & Volume OSD Service has stopped working" error message. Do you have a solution for the problem? Thanks

Answer:A720 Lenovo Brightness & Volume OSD Service has stopped working

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
Based from what i read in your post, seems like your OSD drivers are not working properly  
Please try installing
 Lenovo OSD for Microsoft Windows 7 (32-bit, 64-bit) - IdeaCentre A720  
Restart the system and check
 
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
-----------------------------------------------------------------------------------------------------------------------------------------------------------

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!How to send a private message? --> Check out this article.

English Community   Deutsche Community   Comunidad en Espaņol
 

8 more replies
Relevance 61.5%

Acer Aspire AS 1410
Vista Home Premium sp2 32bit
 
The above error message shows up shortly after bootup.
Other symptoms are System Restore and Backup and Restore fail. When manually creating a System Restore Point, the failure message is:  “The restore point could not be created for the following reason:  The Remote Procedure Call failed  0x800706BE”.
 
Also, two windows updates fail to install, even when attempted separately, they are:  KB2957689 and KB2808679 with an error code of “8E5E03FA Windows encountered unknown errors”.
 
What I have done so far:
 
In Services, I checked “Microsoft Software Shadow Copy Provider”. It was stopped and set to Manual. I set it to Automatic and Started. I did the same for “Volume Shadow Copy”. In this case, the service started but stopped with the same above error after about 10 seconds. The dependencies for both services are the same:  “Remote Procedure Call (RPC)” and “DCOM Server Process Launcher”. I checked both and found them set to Automatic and were already Started.
 
In Msconfig, I found nothing unchecked in Startup or Services.
 
At the command prompt I performed “sfc /scannow”. It produced a report indicating it found errors but I do not know how to read the file. I have the almost 3MB CBS.log file available. There is a possibility it could not correct all errors.
 
In the Advanced Boot ... Read more

Answer:Volume Shadow Copy Service stopped working and was closed

A search at the MS web site yields a lot of info here:
http://www.microsoft.com/en-us/search/results.aspx?q=0x800706BE
 
Good luck.

34 more replies
Relevance 60.27%

How do you repair this and how did this happen?
 

Answer:ACER(W~1.SCR has stopped working

If you have recently installed anything (usually a screen saver program) uninstall. Don't just delete.
 

1 more replies
Relevance 60.27%

Hi, i have an Acer Aspire E1-731-2409 and i have volume buttons that dont work. I bought it used and they have not worked since i bought it. Is there something i have to do to get them to work again. Cuz my daughter watchs movies on my laptop and i love using the volume buttons. Sucks cuz this one doesnt work. Please help.

More replies
Relevance 59.86%

Whenever I switch the pc on it just displays my background and icons but the mouse doesn't work, or speakers, or when I put a disk in the drive (I hear it spin but nothing loads) also occasionally for maybe a minute my keyboard will work but then stops.It displayed this:ntimui.exe-Corruptfileprogramfiles|newtechinfosystems|NTICD&DVD-Maker7|cdmkr32.hlpand said it is corrupt and unreadable, run Chkdsk utility but I can't find any disks for the computer.Please someone tell me there is another way to fix it or is it doomed? :(

Answer:My acer computer has stopped working. Help!

sounds like a corrupted file, download a replacementmike

3 more replies
Relevance 59.86%

The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













Solved!

Go to Solution.

Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

5 more replies
Relevance 59.86%

My orbicam stopped working on my Acer computer which has Aspire 5100-5023 on my notebook. After looking up the solution online, here's what I did...which did not solve the problem:

Alt/F10
Hit Restore
selected reinstall applications/drivers
once it was finished, it brought me to a screen where I selected Windows vista. Here's where I think I screwed up. I had three choices to install a driver: Bison Camera Driver, Acer Orbicam Utility Bar (Bison), and Suyin Camera Driver. I've installed the first two at least 3X, and the suyin driver 1x. Nothing is working. Obviously I did not do it correctly.

I think everything needs to be uninstalled, then reinstalled, correct? If so, what do I need to reinstall? Thank you. Confused but think I'm on the right track. Thank you.
 

Answer:Acer OrbiCam stopped working

9 more replies
Relevance 59.86%

Where can I download drivers for my webcam, SPCA 2082 . Acer suggest trying to reboot to factory settings but just need to get my web cam working again. Installing the drivers would be so much simpler and less hassle. Anyone , please help

Answer:M Acer AspireE1-530 web cam stopped working when I...

butlermk3,
 
You can try a system restore to before you downloaded the newer Skype version that seems to have caused the issue to occur, that might fix it.

3 more replies
Relevance 59.86%

Acer eRecovery not working recently.When I click the icon it displays BACKUP/RESTORE table and shut down system immediately showing"A problem has been detected and windows has been shut down to prevent damage your computer. int15.sys the driver is attempting to access memory after it has been freed." I have already tried system restore/ ALT-F10 option .

Answer:Acer eRecovery stopped working

... what error message are you getting? when you try <Alt>+<F10> (<< click).... Posting is provided "AS IS" with no warrantieshttp://a.imageshack.us/img833/1862/...Grrrr... ...im

50 more replies
Relevance 59.04%

I bought a pair of headphones (Philips SHB7000). They work with my phone and Nexus. However, when I tried to connect them to my Acer Aspire V5 they got connected but after one second they disconnected. I tried again, and the same happened. I started to troubleshoot and  updated the BT driver (though it was updated) but nothing happened. Eventually I uninstalled the BT-device (Atheros). I downloaded the latest driver (again) från Acer website and reinstalled it. But now the BT device is no longer visible in the device manager or the start up screen...  I have uninstalled and reinstalled the correct (acccordning to acer support download) driver. No errors during installation. But I cannot get the unknown USB device to understand that it's a BT device. Even though it's an unknown device the computer doesn't promt this at start up. If I try to search for "new devices" it's not found. BT is forever lost on my Acer! Suggestions? RegardsJohn

Answer:Acer bluetooth device stopped working

Have you tried restoring to a previous date (backup up data)  or Acer erecovery while saving your data? Jack E/NJ

3 more replies
Relevance 59.04%

Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

Answer:Random keys on my Acer S7 stopped working

I should also add- when I start up the computer, the password box is full of the black dots as if a key is stuck.Any advice would be hugely appreciated!Thanks guys!

6 more replies
Relevance 59.04%

Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

More replies
Relevance 59.04%

I just recently encountered a problem with my Acer Aspire E3-112 notebook keyboard that I had been able to fix and would like to share the solution with anyone who may encounter the same problem. I had used a USB flash drive to copy some files without any issues. Shortly afterwards, I noticed that the 8 key on the keyboard had stopped responding, but all other keys worked as normal. I had pressed Fn-F11 (NumLk) and the 8 key started working again. Pressing Fn-F11 again disabled the NumLk mode, and the 8 key also stopped working again. I tried rebooting the notebook, shutting down and powering back up, reinstalling keyboard driver, etc, but nothing worked. To rule out Windows OS related settings, I rebooted into BIOS, and noticed that the 8 key still didn't work when I tried to change the time, but the other number keys worked fine. The solution that finally solved the problem was to shut down the notebook, and then using a paper clip, push it into the Batery reset pinhole on the bottom of the notebook for four seconds. Upon normal powerup, the 8 key started working again. If your notebook has a removable battery, then removing and reinstalling the battery might have the same effect. 

Answer:Acer Aspire Keyboard 8 key stopped working after p...

Thanks for sharing. I've seen the battery reset fix a number of issues, but nothing as odd as the 8 key from working.
 
Cory

2 more replies
Relevance 59.04%

I can do a skype audio test and the mic works for the short time of the test. However when i contact someone the mic works for about a minute and then mutes itself ,i have tried a plug and play headset and the same thing happens with the headset. HELP PLEASE  thanks George

More replies
Relevance 59.04%

Hi all,

I'm new to this forum and have a request for help,

I have an Acer Aspire Timeline Ultra M3-581TG with the following spec:

Acer Aspire Timeline Ultra M3-581TG NX.RYKEK.010

Except i'm running windows 7 and have just the 500GB HD on its own.

I only have had it since christmas and have been VERY happy with its performance so far...

BUT lastnight I switched it on and the keyboard and touchpad is completely unresponsive, when I went into control panel-hardware-keyboard there was a red "x" symbol beside it and when I ran a diagnostic on it it stated the driver wasn't installed properly and searched itself for a fix, It seemed to find something and tried installing it but then reported it wasn't installed properly.

I restored the laptop to two different previous restore points with no effect and so have since undid all restores (using the onscreen keyboard and a mouse).

I have tried pressing F2/F6/F8 on startup but with no effect....

I have seen a fix that has seemed to work for people where they disconnect the power lead and battery, press and hold the power button for 30-45 secs, connect just the battery and reboot, however my battery is internal and can't be clipped out like most laptops...

I'm running out of ideas and most driver update sites seem to be a trick to get you to install their software for free then charge you for anything else so any advice would be GREATLY appreciated, I don't want to have to get an external HDD, back everythin... Read more

Answer:Acer Ultrabook Keyboard stopped working!!

Try the following drivers.
Oddly enough, I could not find official keyboard drivers for your model, only touchpad drivers.
I'm assuming that your keyboard uses a windows included driver.

These are for Windows 7 64bit.

http://global-download.acer.com/GDFi...Step1=Notebook, Ultrabook&Step2=Aspire&Step3=Aspire M3-581TG&OS=701&LC=en&BC=Acer&SC=EMEA_27

http://global-download.acer.com/GDFi...Step1=Notebook, Ultrabook&Step2=Aspire&Step3=Aspire M3-581TG&OS=701&LC=en&BC=Acer&SC=EMEA_27

For more drivers, search your model number here.
Acer | Download

3 more replies
Relevance 59.04%

I was typing a document and I just hit it a little like just a tap and the charger stopped charging, I used a charger from another Acer laptop that looked the same and it worked even though it was too small. So I need to know where I can buy a charger that's :Input:100-240v~, 50-60Hz 1A maxOutput: 19v=== 2.1A

Answer:Acer aspire one 14 charger stopped working

You can either enter the keywords 'aspire one 14 charger' or the model shown on the charger label on ebay or amazon. Price is less than $20 for a new charger with free shipping. Jack E/NJ

1 more replies
Relevance 59.04%

After recent system updatea the regular keyboard stopped working only the touchscreen keyboard works. i need to know where to start in fixing this issue. Thank you in advance!Carrie 

Answer:my Acer Aspire M keyboard stopped working

jamwithcarrie39,
 
I would suggest you perform a system restore to when it was working, it could just be a recent update that caused the issue to start occurring.

1 more replies
Relevance 59.04%

I Have an Acer E1-570 2 days ago my camera was working fine but now nothing detects it. It is a build in camera and in device manager dosent pick it up either 

Answer:Acer Camera Stopped Working 2 Days Ago

Hi.. Does it give any error when you try to use the webcam? You may try to use the webcam using any app like Skype and check if that works.

1 more replies
Relevance 59.04%

Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

Answer:Random keys on my Acer S7 stopped working

I should also add- when I start up the computer, the password box is full of the black dots as if a key is stuck.Any advice would be hugely appreciated!Thanks guys!

6 more replies
Relevance 59.04%

My speakers for my Acer E1-570 laptop stopped working. The headphones still give sound. It is not muted, Realtek driver software is up to date, and the troubleshooter test says it's working fine - even no sound produced.

Answer:Speakers for my Acer E1-570 laptop stopped working...

In this case, check if you have selected speakers as the default playback device. To know how to do this, refer to the section "Ensure that Speakers are selected as the default playback device" in the link below:http://acer.custhelp.com/app/answers/detail/a_id/4080/~/what-do-i-do-when-i-have-no-sound-in-windows... If the issue still persists, reinstall sound device drivers and see if that works. To know how to do this, refer to the section "Reinstalling the sound device" on the above mentioned link. If the issue is still not resolved, you are advised to take your laptop to nearest Acer service center to check if there is any hardware issue. To do this, the following link can be useful:http://us.acer.com/ac/en/US/content/service Hope this will help you.

1 more replies
Relevance 59.04%

Basically I made my PQSERVICE Partition Active. Rebooted my machine and it went straight to e-recovery.2 options - I selected the option to restore to factory default.Sat and watched in awe as the system started to load a selection of pop******* image files from location D2D/IMAGES on the partition.However every time it fails on part 146, hangs then restarts the whole process of copying these again this happens 3 times then error message telling me it failed.I went to the partition PQSERVICE navigated to these files and part 146 was there and was the correct size etc, I am pretty dam stuck now as i cannot get the system restored.PLEASE HELP IF YOU CAN

Answer:Acer e-recovery stopped working & is corrupt

Try to order the recovery DVD from Acer or buy a Windows install cd; whichever is cheaper.QuoteThe second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.End QuoteArticle Source: http://EzineArticles.com/794500Copying the files from the restore partition to another partition will tell you if the files are correct or the programming is correct. If the copy fails, you just found the problem.

2 more replies
Relevance 59.04%

I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.Still no success. Help. Laptop is of limited use without touchpad.










Solved!
Go to Solution.

Answer:Acer ES1-511 Touchpad stopped working after latest...

Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511Be sure to select Win8.1 64-bit as OS.












View solution in original post

9 more replies
Relevance 59.04%

I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.Still no success. Help. Laptop is of limited use without touchpad.













Solved!

Go to Solution.

Answer:Acer ES1-511 Touchpad stopped working after latest...

Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511Be sure to select Win8.1 64-bit as OS.

9 more replies
Relevance 59.04%

Hi! FN+F5 of my Acer Aspire V5-473PG has stopped working. The other functions are working just fine.OS is Windows 8.Please help. I don't know what to do.  Thanks,E.













Solved!

Go to Solution.

Answer:Acer Aspire V5-473PG: FN+F5 has stopped working.

Hello, See this Acer topic: Keyboard shortcuts not working and My hot keys are not working, how can I fix this?

3 more replies
Relevance 59.04%

I have read that HP also has this problem, but I have only found mixed results of success. it happened sometime after March 22nd 2015. I believe an update removed the "HID-compliant touch screen" device from device manager, it has just disappeared entirely, i have tried working with usb generic device's drivers, its not listed in there, i have tried enabling the service for HID compliant device, no luck. I have tried going to acer's website for the driver for that model, it is not there. its like they stopped supporting it. help guys, i'm stuck. i need either that driver, a third-party touchscreen software, or something short of restoring it to earlier state.

Answer:Acer touchscreen has stopped working after update

Open Device Manager and uninstall current monitor driver then reconnect your monitor to install Microsoft monitor generic driver.

7 more replies
Relevance 59.04%

hello, ive had an Acer Aspire L320 for quite a while now,

ive had it upgraded by a computer shop to make faster with some more ram and brought up the hard drive space to 320Gb and it was running fine till yesterday.

it has been running 24/7 for a while with maybe a restart every 2 months or so, and had no problems with it and now i plugged it in (after a LAN party needing space) and it wont even turn on. it turns on the fans when i plug it in and when it press the power button it doesn't respond and continues to run the fan.

I have alot of experience building computers, but this is my absolute worst nightmare because its so cramped inside. can someone direct me to what i should to to fix it or what to check and/ or replace
 

Answer:Acer Aspire L320 stopped working, HELP!

New power supply would be the first thing I'd try.
 

2 more replies
Relevance 59.04%

Ok, I think this has something to do with my screen saver. My ACER computer sits for a while and then an alarm goes off. The Message Unspecified error starts in a cascading block down the screen. After about 20 seconds another box pops up and the alarm stops. The new message reads ACER(N-SCR has stopped working. This started yesterday when I downloaded my #3 update to my windows vista 64. Any thoughts?

More replies
Relevance 59.04%

Hello
Using the above laptop my mouse pad has stopped working.
Now this may have happened when i tried an external wireless mouse by plugging it into a USB Port this works OK but if i remove it and try the mouse pad this has now ceased working.
Can any one help this elderly gentleman (80 and still going strong)
Thank you
jaysto

Answer:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same.
http://en.kioskea.net/faq/1902-disable-enable-the-touchpad. This May not be applicable to your computer, but I think that it might be.


Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger


Try using system restore to a point, when it was working
http://www.vistax64.com/tutorials/76905-system-restore-how.html

4 more replies
Relevance 58.63%

Hello friends.

This is the first time this has ever happened so, I'm quite stomped. Today, my Launch Manger stopped working. In the past, an uninstall and reinstall of the product fixed the issue when it rarely occurred (only times in the past 8 years) Today, however, I've ran the full gambit of assault on uninstalling and registry clearing. I used Revo Unistaller Pro to uninstall Launch Manager and used CCleaner to clear old registry strings and and still nothing! Each time I attempt to reinstall the program, it still doesn't work.

The OSDRC and OSDRC2 folders that normally house these image files:

are now completely empty:



I've tried simply copying and pasting the files over to no avail. There's something in the coding that's not calling the proper files to be used and I have not a clue on where the hiccup is. The [Fn] function key combos still work. The process just isn't using the visual image files as indicators.

Launch Manager is listed as a start-up item in CCleaner but, it does not point to a file that's supposed to be starting..

Task Manager does not list Launch Manager as a start-up item at all.

I checked to make certain Normal Startup was selected in msconfig and it was and that didn't help. Now I am completely lost.

Acer Aspire E1-571-6442
Windows 8.1 x64-bit

Answer:Acer Launch Manager Stopped Working - Images Gone

Bump,

I'm beginning to suspect it's because I'm using Windows 8.1 & not Windows 7. I'm gonna test it in a VM soon. Any input would be truly appreciated.

3 more replies
Relevance 58.63%

Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

Answer:Acer aspire V3 laptop stopped working after McAfee...

Sounds like the reboot came up in safe mode. Try a shutdown, restart to see if it clears up. Rebooting while in something as intensive as a virus scan / repair is seldom safe. You should always let it continue until it's finished, even if inconvenient.

3 more replies
Relevance 58.63%

My Acer 5738-6969 laptops web camera stopped working all of a sudden. I tried reinstalling the drivers but it is not helping whenever I am clicking the webcamera nothing happens. Please suggest. I am in a mess. Need help from anyone urgently

Answer:Acer laptop built-in webcam stopped working

Remove your web camera in Device Manager and restart your laptop. Then re-install software. To do this, you must have admin privileges.CoolGuy

3 more replies
Relevance 58.63%

Hi, My Acer Nitro VN7-592G running Windows 10 Home 64 bit came with a working Intel RealSense 3D camera installed.After downloading from Intel the latest DCM and SDK the camera has ceased to work.

Answer:Realsense Camera stopped working on Acer VN7-592G

I am facing the same issue currently. Acer VN7-592G-58SJ running Windows 10 Home Single Language 64-bit (15063.13). Installing the RealSense DCM driver provided by Acer always ends up with either error -1002 or only the RGB and Depth camera showing up (there should be three devices for RealSense: RGB, Depth, and Virtual Device). Disabling USB powersaving features did nothing to help. Screenshot of installer with a different error number:

8 more replies
Relevance 58.63%

one night i left the laptop on because i was downloading sth ... in the morning the computer was turned off and when i tried to start the thing, it worked fine up until the screen that says "Starting Windows" (i have windows 7 btw) ... and i guess right before the desktop is supposed to show up i saw a blue screen for maybe half a second and the computer restarts by itself...well the same thing kept happening everytime i tried to start the laptop...after that i tried Safe Mode, Automatic Recovery Mode, Start at previous good config., and every other option that is available after pressing F5/F8 during startup ... since that did not work i booted the computer with my windows 7 cd and tried to reinstall the OS .... after i press "Install Windows" (or sth similar) it says "Loading setup" (or sth like that) and just stays that way --and trust me i waited long enough ... since that did not work out i got a windows XP cd and tried to install it ... it loads up well enough and rite before installation the blue screen appears again (but this time it just stays there) .... the only thing i can think of is maybe that last d/l i was talking about might have been a virus or sth .... and maybe i can resolve the problem if i could somehow load command prompt and format the hard drive (i have only one partition btw) ... i read somewhere that pressing "R" just when windows setup starts should take me to Recovery Console but that didnot seem to work ou... Read more

Answer:Acer aspire 5739G laptop stopped working

7 more replies
Relevance 58.63%

I have tried all of the solutions suggested in other posts and have not had any luck. I am not even seeing HID options under device manager. The touchscreen just stopped working all of the sudden and this did not coincide with any updates or changes to the computer. I am furious about this as I rely heavily on this touchscreen for some of my school projects. I called Acer tech support and was rerouted to their useless third party support who guaranteed they knew what was wrong and how to fix it, but would only tell me if I gave them $99. What a complete scam. I can't believe Acer doesn't stand behind their products and offer free phone support or online chat. I will certainly never be buying another Acer product, but in the mean time if anyone knows how to fix this problem without charging me $100 I will be forever grateful. 

Answer:Acer V5-561P Touchscreen randomly stopped working ...

I should add that I am running windows 10 and have been since it was first released. 

1 more replies
Relevance 58.63%

Hi Can anyone help, the mousepad on my acer aspire laptop has suddenly stopped working completely!I've tried rolling back, which didn't work, and the device is showing as working okay in the mouse settings.I'm now wondering if it isn't a physical problem, anyone have any advice?CheersMinski

Answer:Help - mousepad suddenly stopped working on acer aspire

System Restore.Reinstall pad drivers.

3 more replies
Relevance 58.63%

This is probably in the wrong location. I could not find a Laptop area for R7 or just a general Laptop.Anyway. I am running Windows 10, never had a problem with the touch screen until recently. The "Basic Information" screen says I have no pen or touch input is available.....not true. this is a touch screen. I've used it consistantly, and without problems. I don't know what to try to fix the issue. I read somewhere that it might be a "power management setting" I tried to see if it was, I opened the Properties on each of my 3 "HID-compliant vendor-defined device" to see if there was a power management option. One did have it, but it was greyed out and unchecked. Can change anything there. I tried removing all the "HID-compliant vendor-defined device" and they reinstalled on startup, but no touchscreen.I'm wondering if the latest Windows update wiped the touchscreen out!!! Please can someone help? I'm an artist, and using the touchscreen is very important to me.-Karen

More replies
Relevance 58.63%

Hello friends.This is the first time this has ever happened so, I'm quite stomped. Today, my Launch Manger stopped working. In the past, an uninstall and reinstall of the product fixed the issue when it rarely occurred (only times in the past 8 years) Today, however, I've ran the full gambit of assault on uninstalling and registry clearing. I used Revo Unistaller Pro to uninstall Launch Manager and used CCleaner to clear old registry strings and and still nothing! Each time I attempt to reinstall the program, it still doesn't work.The OSDRC and OSDRC2 folders that normally house these image files:are now completely empty:I've tried simply copying and pasting the files over to no avail. There's something in the coding that's not calling the proper files to be used and I have not a clue on where the hiccup is. The [Fn] function key combos still work. The process just isn't using the visual image files as indicators.Launch Manager is listed as a start-up item in CCleaner but, it does not point to a file that's supposed to be starting..Task Manager does not list Launch Manager as a start-up item at all.I checked to make certain Normal Startup was selected in msconfig and it was and that didn't help. Now I am completely lost.Acer Aspire E1-571-6442Windows 8.1 x64-bit

Answer:Acer Launch Manager Stopped Working - Images Gone

You may try installing lauch manager from this weblink .Download Launch Manager App  Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

2 more replies
Relevance 58.63%

hellowebcam of my laptop has stopped working and also when i search for it in the device manager i find nothing like imaging driver and webcam in the device manager. i am worried about it to be solved. i hope your instant reply with would probably resolve the issue i am facing. i am hereby attaching a screenshot of what it writes upon the screen when i open camenra. thanking yo

Answer:acer aspire E71-571 series webcam stopped working

You must disable "Change TPM (TCM) State" in BIOS. (BIOS -> Security tab)First, add a supervisor password, so that function will be available.Save BIOS settings and restart the computer.That's how I managed to fix it.

1 more replies
Relevance 58.63%

My touchpad suddenly stopped working and I don't know what to do about it. I've beening looking around the web for tips and tricks but to avail. I tried Fn+F7 and various similar combinatins but they don't work. I also tried going into my mouse settings to see if it was disabled. It was enabled and said it was working just fine. I then decided to do a MBAM scan because I thought it could be a virus that is casuing the problem and no threats were detected. I then read that pressing F2 during start-up and enabling the touchpad through there is an option. I tried that and the option to enable touchpad wasn't on my laptop. Finally, I read that going back into windows 8 and doing some stuff with the BIOs could help, but this is a used laptop and apparnetly used to operate Windows 8 (can't confirm though) before I got it but I don't think I can change it back. The only temporary solution I have is using an extenral USB mouse, but I want to use my touchpad as well. Help, what do I do? Thanks in advance!













Solved!

Go to Solution.

Answer:Windows Touchpad stopped working for Acer Aspire E...

Hi,Go to Acer support site, download the driver for Elantech Touchpad, save it somewhere you can access.https://www.acer.com/ac/en/US/content/driversGo to Device manager(right click windows logo), expand "Mice and other Devices", right click Elan touchpad after highlighting it, select Properties, go to driver tab and uninsatll it, go to the downloaded driver and install it, you need to extract the downloaded driver, open the extracted folder, right click setup and run as admin.

6 more replies
Relevance 58.63%

Hi,My acer laptop(Aspire V5-471PG) DVD player is stopped working,cannot load/detect disk.When I pressed the button,the DVD player won't come out.My warranty until December 2015,how can resolve this problem,please help me,thanks alot. ^_^













Solved!

Go to Solution.

Answer:acer aspire V5_471PG cd/dvd Player stopped working

There is a high probability that this is a hardware issue. As your laptop is still under warranty, you are advised to contact nearest Acer service center by using the following link for further assistance:http://us.acer.com/ac/en/US/content/service Hope this will help you.

2 more replies
Relevance 58.63%

My usb port was working fine till morning but now it suddenly stoped working. I installed all drivers as well but its not working anymore idk what the problem is :/ is it hardware issue or software please help. I have Acer E5 575G Windows 10 Home Edition

More replies
Relevance 58.63%

Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

More replies
Relevance 57.81%

Hi Guys
I am sure you get this a lot, but I just cant solve it
One day it worked, the next, not
It may have been an accidental FN plus another key
Have tried;
FN + F12
FN + Num Lock
Number Lock alone
All to no to avail

Pls help me, am sure its quite straight fwd

Thnx in advance guys

Answer:Acer Aspire 5742Z Number Keypad stopped working

Hi and welcome to TSF check the user manual from page 26 Acer | Download manual in the link

1 more replies
Relevance 57.81%

Hello,

I wanted to upgrade the drivers of my Moms Laptop which is 2 year old. Buy holiday gone haywire! Here's what I did:

1) Uninstalled all Drivers from Windows XP Add/Remove
2) Flash the BIOS successfully to 2.4 version. Reboot to Windows was normal.
3) From the regional Acer website, I downloaded all drivers. These are the driver list for info (not download this site):

http://www.laptopdriversfreedownlo [...] 32bit.html

4) I started with Chipset, then Video, Network, Sound, and last one was Bluetooth.
Problems:

a) Realtek Sound doesn't show up in the Device Manager (sound device disable).
a) MODEM driver doesn't install (no idea why).

NOTE: before I fiddled with this Laptop, there were no problems (a) and (b) at all.

Now I'm bewildered because I've played with dozens of Laptops (Windows/Linux/Mac) but never encountered such a stubborn problem (It was a lesson learned - never be too confident!!)

I'm not clear where I gone wrong? Assuming, does Acer laptops need drivers to be installed in a particular order? Sorry I'm somewhat new to this make.

Looking forward for your inputs.

Big thanks.
 

Answer:Solved: Acer Extensa 4630Z - Sound stopped working!

9 more replies
Relevance 57.81%

Hi,
My neighbours computer is an Acer Aspire 6920G that is 9 months old, it has just come back from the store she brought it at and still has the same issue.
It runs Vista Home Premium, which I am not familiar with.
The machine boots fine, but does not recognise the keyboard, touchpad, and now has no sound drivers or options.
The machine was not sold with a Vista disc, just a generic recovery disc that does not allow me to use the SFC /scannow or repair console.
I am familiar with XP to intermediate, but never used Vista before.

Can anyone please help
 

Answer:ACER 6920G Keyboard, Sound and touchpad stopped working

can you attach a usb keyboard and mouse?
 

2 more replies
Relevance 57.81%
Answer:not responding and programes stopped working on acer 5535 laptop

I think we need a bit more information than that in the title. Does the machine boot up at all, does it post through the BIOS OK? Has the screen frozen? Please tell us more about your problem.

3 more replies
Relevance 57.81%

Coming back from a year in Europe to the US, I put my chromebook (C720, model ZHN) in my suitcase. The chromebook made it and I was able to login but the charger and mouse did not. I bought as charger on-line, from a vendor not ACER. The replacement plug seems to fit, but the chromebook - which by then had probably used up its charge -, did not come on. My son suggested that perhaps the problem is that only an ACER charger is compatible. Is that the case or is there some other issue?

More replies
Relevance 57.4%

caps lock notifier not on....help!!!

Answer:Acer Aspire laptop caps lock notification stopped working

Check the setting in Control Panel > Ease of Access CentreClick the blue "Make the keyboard easier to use" item.Make sure "Turn on Toggle Keys" is ticked.Click 'OK'

3 more replies
Relevance 57.4%

Help!!! yesterday it still working but today,no sounds come out from the speaker,I used headset to test it and it's work,but when I unplug my headset it still no sound,I already try to reboot using safe mode but getting confused.. what can I do???
f.y.I : I already check the sound driver,no question marks appeared.
 

Answer:My Acer Aspire 4741G laptop sounds suddenly stopped working

"I already checked the sound driver, no question marks appeared"... Do you mean no exclamation points like this (!)? If you can hear normal sound from the headset the sound driver is okay. This could be caused by a keyboard setting. Make sure the sound is all the way up and that it is not muted
 

9 more replies
Relevance 57.4%

Hello, i was trying to fix my microphone problem after i stumbled on a thread on this site, that advised to install audio driver from acer support downlaods. i did that, now my speakers dont work anymore. i need someone to help me pls. i have un-installed the high definition software but same problem.

Answer:acer 5552 speakers stopped working after installing audio driver

Are the "Speakers" set as the default audio playback device?

2 more replies
Relevance 57.4%

Please help me solve this problem, it is really annoying. I tried to access Acer ePower Management but there was an error "... stopped working". Then this error message appeared "WMIServi Application has stopped working".

---

Here is a log file for reference:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:45:45 AM, on 21/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\TimeLeft3\TimeLeft.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Users\sarah\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Users\sarah\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Axantum\AxCrypt\AxCrypt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe ... Read more

Answer:[SOLVED] WMIServi Application Has Stopped Working - Acer Aspire 4710

If this is a recent problem, start by doing a System Restore..

2 more replies
Relevance 55.76%

So I'm running win7 RTM (got it from technet) and whenever i try to adjust the volume, it says "volume mixer has stopped working." anyone have any ideas on why it's doing this?

thanks in advance

Answer:win7 "volume mixer has stopped working"

Sound Driver?

2 more replies
Relevance 54.53%

Microphone does not work, audio is good.

More replies
Relevance 54.53%

Will the new Acer Chromebook 14 be fanless? 

More replies
Relevance 54.53%
Question: Acer Chromebook 15

Hi
Is the Acer Chromebook 15 availble to purchse on Amazon?
 
Thank you

Answer:Acer Chromebook 15

I don't think it has been released yet.

1 more replies
Relevance 54.53%

Will the new Acer Chromebook 14 be fanless? 

Answer:The new Acer Chromebook 14

Hi ahe,
 
I haven't had a chance to get my hands on one yet, but Im very confident that this will have a fan. There is no mention of a fanless design in the literature that was released with last weeks announcement.
Cory

8 more replies