Computer Support Forum

Dell inspire 3567, plugged in not charging after 54% Charging

Question: Dell inspire 3567, plugged in not charging after 54% Charging


I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

More replies
Relevance 100%
Preferred Solution: Dell inspire 3567, plugged in not charging after 54% Charging

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 82.94%

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

Quote: Originally Posted by sirisha

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

Kindly perform these steps and let us know, so we can advise you further.

1 more replies
Relevance 77.14%

I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it

More replies
Relevance 102.09%

Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the , but it didn't hepl - the program freezes on the first step "Now configuring the program..." Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

2 more replies
Relevance 102.09%

Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards

Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

9 more replies
Relevance 101.68%

Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
Welcome to Lenovo Community!
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
Hope to hear back soon
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 101.68%

I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

More replies
Relevance 100.86%

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.

Things i have tried

1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.

Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

More replies
Relevance 100.86%

I recently had my Qosmio F55-Q502 repaired by Toshiba.
Two issues were addressed and one is fixed.

However, the second was attempted to be resolved unsuccessfully.

When I attempt to play multi-media games such as Call of Duty IV, even if the system is fully charged, within minutes the system will start to blink the "backlights" and then when I see the charging icon, it says "Plugged in, Not Charging."

This really concerns me as I have read online many similar issues, but none of the solutions seems to work.
To have to restart the machine everytime this happens and your in the middle of a game, really stinks!
I even had it happening with SimCity4 which is an ancient game.

Any good suggestions on this?
They did replace the battery when it was sent in which seems to be what most people say needs to be done.

Answer:Qosmio F55-Q502 - charging icon says: Plugged in, Not Charging


If your Qosmio notebook was in repair I think you should not discuss about any issue on forums but make a pressure on service and clarify every single problem with your notebook.
Please do this because the warranty is still valid and now is the time to clarify everything.

I am not hardware specialist but it sound to me as some power supply electronic issue but I cannot say for sure. Talk with service. Try to clarify this with them. Be nice, be cool and everything will be ok.

2 more replies
Relevance 100.86%

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

2 more replies
Relevance 100.86%

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

3 more replies
Relevance 100.86%

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

Answer:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

1 more replies
Relevance 100.86%

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.

Things i have tried

1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.

Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

More replies
Relevance 100.04%

It's been almost a year since I bought my Dell Inspiron 14. Last month I lost my charger somewhere and bought a new one immediately. The new charger that I bought has same 65Watts as in original Dell charger. However, I bought the new one from a local retailer who said it's a originial one and cost was just 700rs(whereas in dell site and other stores, it was about 2500rs something).

After a month, I'm getting this 'plugged in, not charging' problem. Also whenever I boot the windows, it pops up a warning screen as 'the battery's type and (something else) cannot be determined. Use dell 65Watts or greater'. I'm not sure when since this problem is coming from, as it used to come at times when I was using the original charger too, I never really cared about this.

2 days back, I followed this advice- and it worked perfectly. I missed the last points though i.e., charging and draining the battery 3 times. Now today this problem has popped up again and advice given in that video is not working anymore.

Can someone help me to understand what's the problem is now?

Answer:Plugged in, Not Charging- Dell

8 more replies
Relevance 100.04%

I've recently had a few problems with my Dell Laptop. It says "plugged in, not charging". A couple times it started charging again randomly, but it hasn't in a while so my battery life keeps decreasing. I'm at 13% right now so I have to be careful to not knock the cord out or my computer will completely die. I'm not sure if I need a new battery or charger or what? I've been looking online for help and it seems quite a few people are having similar problems with their Dell laptops but it doesn't look like anybody else can figure it out either. I've noticed that people are buying new chargers and batteries and the problem is still there so I've held off on purchasing them as I don't want to pay for something that most likely isn't going to help.
About a week ago, when my laptop was actually charging for some unknown reason, it kept shutting off without warning while I was doing whatever. It would turn on just fine, but every 15-20 minutes or so it would turn off. This happened about 3 or 4 times. My laptop has shut down in the past but never that frequently and it was usually do to overheating, but on this particular day it was random and for no reason.
I reaaaaaaally don't want to have to buy a new laptop right now, so if someone could help me figure out what is wrong with this one that would be awesome

Answer:Dell - plugged in, not charging

I had a similiar issue with an HP laptop. If you haven't already, make sure the BIOS is up to date. When I contacted HP about mine, they said that it was a known issue and the BIOS update would fix it. I will say in mine, it didn't, but that is still something to look at.

That situation with my laptop typically happened if I let the battery die completely, then the next time it turned on, I would get that same message. Now to the fix on how I would get the battery to start charging again. I will say this will probably sound very weird, but it is something I read online that worked for multiple people. First, clean the battery contacts. Next, shut down the laptop, and pop the battery in and out about 30 times really fast. When I did this on mine, I simply held the battery release and popped it in and out. Turn on the laptop with the battery connected. Sometimes that will fix the problem. If it doesn't however, with the laptop on and running in Windows, pop the battery in and out really fast about 30 times again. After that, in my case, the battery would always show as charging again.

Once again, I know this sounds really weird, but it worked for me.

3 more replies
Relevance 100.04%

So for the past few weeks my Dell XPS 15 doesn't charge when it is plugged in, and the battery gives the message "plugged in, not charging". I've looked at other similar threads and I've tried updating my BIOS and draining the batter while the computer is plugged in and nothing fixed the problem. What has been happening is that the laptop will eventually start charging after I leave it plugged in for 5-10 minutes but that has stopped happening. Is there any other fix someone can suggest to me?

Answer:Dell XPS 15 Plugged in but not charging

Please list exact Dell model number and version of windows. Ex: Dell XPS 9550, windows 10.
You could type msinfo32 onto the search box to get the system information. In the meantime, I'd suggest you check the status of AC adapter and Battery's health in the BIOS by follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen and Battery health listed under the Advanced tab or Battery information. 
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS. The battery health should say Excellent or Your Battery Is Performing Normally

1 more replies
Relevance 98.81%

If your laptop is plugged in but not charging, these steps can help you troubleshoot.
1.Unplug for a few minutes, then try a different outlet.
2.Let the computer cool down.
3.Check Your Settings
4.Start up your laptop without a battery
5 .Replace the charger
View full details

Answer:Dell Laptop Plugged In But Not Charging

Hi qammari143,
Thank you for providing us these steps to help troubleshoot. If you have any query, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

1 more replies
Relevance 98.81%

I don't know how to solve this problem. Quickset keeps saying that my laptop doesn't recognize the AC adapter, and I can't afford to take the battery out of my laptop.

Answer:Dell XPS 15 (L521x) plugged in, but not charging

There are a few quick tests that you can run that should tell you if there is a problem with the AC adapter or something else.  To start plug in the AC adapter and start the notebook while tapping F12 and choose bios. On the main screen it should mention the AC adapter type,  it should detect the AC adapter and mention what the type of adapter it is, or it could read not detected.
Under the advanced tab in the bios look for Adapter warnings and change it to enabled, then choose the exit menu and choose save changes and exit. When the computer reboots do you still get an error about the ac adapter?
Re connect the power cable from the AC adapter and test on another power outlet and see if it makes any difference. 
If none of the above steps seemed to make any difference it is likely that the AC adapter is failing and will need to be replaced.  If you have an spare AC adapter or one that you can borrow, test using the other adapter and see if there is a change. 
One last thing to try is to flash the bios, you can download rev a16 here,  just understand that the update may not complete if there is a problem with the AC adapter or battery. 
With these steps you should be able to find out if there is a problem with the AC adapter or with something else in the notebook. Please let me know what you find out. 


3 more replies
Relevance 98.81%

I know I have found many people with this same problem but seemed to have tried everything I can imagine. My Dell laptop is at a 0% charge and says "plugged in, not charging." Here is what I have tried so far:

-New power adapter (with correct wattage)
-New battery
-Updated BIOS
-Uninstalled Compliant Control Battery Method and re-installed it
-Replaced daughter board

None of these have worked, could I have blown a fuse in my motherboard? the computer works great plugged in I just hate to get a new one because it is no longer portable unless I am close to an outlet. Any others with the same problem who had to try something different and it worked?


More replies
Relevance 98.81%

My Dell Inspiron Laptop is not charging from yest onwards but when the laptop is plugged in the laptop is working fine. What could be the issue. Please let me know what needs to be done. 

More replies
Relevance 98.81%

One day the battery had 30% charge, and I noticed it was not charging. I tried reinstalling the battery drivers, restarting the computer, changing AC adapters, taking out the battery, but the battery would not charge. However the battery would discharge perfectly fine. If i took out the charging cable, the computer would run perfectly fine. I read somewhere that updating the bios would solve the problem, but at that time i only had 8% charge and I need 10% charge to update the bios. Today, I randomly put the battery back in, and it started charging! However, later in the day my battery stopped charging. At this point I had enough charge to update the Bios and even AFTER updating the bios the battery STILL will not charge. I KNOW my battery is perfectly fine! It charged today and it discharges fine. I tried everything I would think off. Any ideas or help would be really appreciated. Sorry for the long post.  

Answer:Dell Battery Plugged in Not Charging

If the power supply is working, then the problem is the DC socket. Either the power board or the entire system board (depends on the model) needs to be replaced. The DC socket solder connections can fail because of stress on the DC power cord.

2 more replies
Relevance 98.81%

Hi, this is my first post on these forums so please excuse me if I make a mistake :)

The other day, my computer seemed to stop charging, and I couldn't turn it on after it died. Now I have (with a screwdriver) pushed out the Power input Jack as I found it was to far in. The computer now accepts the power adapter to keep the battery on 0%, and not charge it.
The Error received is something like 'The AC Power adapter cannot be determined'
I've had the computer for a year and a half, and thus the warranty has ended. I really don't want to spend much money because honestly I have none. I don't know much about computer hardware, so if you can please try to use non-technical terms :)

Thanks in Advance,

Answer:Dell XPS L502x --- Plugged in, not charging (0%)

Hi Cormac,
Please check if the charging port on the laptop is loose. Connect an alternate AC Adapter to see if that works fine with the system. Alternatively, try the steps mentioned below:
*Check the AC Adapter in BIOS; check the ‘AC Adapter type’ status if it shows ‘Unknown/  Not Detected / 65W / 90W / 130W'.*If you get the status as 'Unknown / Not Detected' then reset BIOS to defaults:

Restart the computer, tap 'F2' key on Dell logo 4-5 times
This will take you to the main screen of BIOS
Press ‘F9’ key once, highlight ‘Yes’, press ‘Enter’
Press ‘F10’ key once, highlight ‘Yes’, press ‘Enter’

Also, check the Battery Health Meter:

Right click on the battery icon on the taskbar
Choose ‘Dell Health Meter’
Click on ‘Battery Health’ tab
Examine the information shown in the window

Please reply if you have any questions.

22 more replies
Relevance 98.81%

Have a 2-n1 that I purchased a year ago key came off got brother ( major in IT)  to replace the key. After a hour of him taking the back off key was not fixed, instead computer is plugged in but not charging  in addition to touch screen not working and system is still very sluggish. Contacted Dell the tech's reply was that motherboard had stopped working. Tech never did a remote diagnostic on the laptop either. We tried to restore default settings. Ideas on problem please.

More replies
Relevance 98.81%

Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
Welcome to Lenovo Forums.
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

I hope the above information helps.
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

4 more replies
Relevance 98.81%

I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

More replies
Relevance 98.81%

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

1 more replies
Relevance 98.81%

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (, except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

More replies
Relevance 98.81%

Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
Welcome to the Forums.
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
Support phone list

1 more replies
Relevance 98.81%

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

Answer:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

2 more replies
Relevance 98.81%

My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop.  Any help would be appreciated.

More replies
Relevance 98.81%


I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.

Answer:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.

3 more replies
Relevance 97.99%

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

More replies
Relevance 97.58%

Hi guy
I have problem about this issue in this morning, Turn on computer then there is pop-up told me "Your computer will turn down if you unplug battery"
So at the battery icon on bottom right said "92% Plugged in, Not Charging"
I try to send email to Dell support service but my service tag was unavailable. I don't know why ???
Dell's staff have some idea for help me please ?
My email is : <ADMIN NOTE: Email id removed per privacy policy>
Please send email to contact me directly because my English is not good I can't get all of information if talk by phone

More replies
Relevance 97.58%

I have a "Dell Inspiron 15 i5558-5718SLV Signature Edition Laptop", and when i plug in with the power adapter, the system comes with a message unknown adapter and during the boot, and the battery does not charge at all. the battery icon would have a message : "Plugged in, But not charging"....
I have tried with a new adapter, new battery, the issue still is there. What would think the problem could be ?

Thank You

More replies
Relevance 97.58%

I bought this laptop -new- (Inspiron 5555) from HHGregg (a mistake, because they are not in my area anymore so I cannot return it).A few weeks after buying it, with normal usage, normal charging, the battery STOPPED charging.I have read many forum posts and seen that this is a common issue with DELL. I read some forums that said buying a new charger would work, as the battery test in BIOS says that the Battery is performing as normal, as well as running my own Battery test (also normal).This worked for a few days, and then went back to normal.I read another forum post that says to go into your BIOS and change the charging setting from Adaptive to Standard. I did this, and it did not work, as well as changing it to all the other charging settings just to see it that made a difference.I cannot update the BIOS, even if there is one, which I dont think there is, because my battery wont charge to 10%. I am stuck on 0%. So even if I wanted to unplug it to move to my desk from the couch I could not. 

I have screenshots of Dell Power Manager telling me that the power adapter cannot be determined, even says this with the ORIGINAL charger. - and the "Plugged in, not charging" warning down in the bottom right taskbar.Bought this not too long ago, only a few months, cannot return, and can't afford to just go out and spend another $600-$1000 on another laptop at the moment.Many people said NOT to send it in to Dell because they will replace the motherboard/battery... Read more

Answer:Dell Inspiron 5555 (Plugged in, Not charging).

Was this purchased as a new system?   It's not  a current one - you should check to verify whether it's in warranty or not (it will need to be registered with Dell to activate the warranty):
This is a 2015 model system so even if it's new to you, it may or may not have a remaining warranty.
If the system is OUT of warranty, go into Setup (F2 at powerup) and check to make sure the AC adapter is listed there -- if it shows "unknown", the battery will not charge.  In that case, the first thing to try is a new OEM Dell AC adapter.  If that doesn't solve the problem, the DC jack is next to replace:
And if that doesn't solve the problem, replace the mainboard.
If the adapter IS recognized, will the battery charge when the system is powered off?  If it will, but won't when operating, it may be a Windows driver problem or setting.  
If the system WILL NOT charge when powered off and the adapter IS recognized, chances are it's a bad battery.

1 more replies
Relevance 97.58%

I had vista, and got this problem. I upgraded to Windows 7, still have it. I've tried a new battery, and charger. Still persists. I've flashed my bios. Nothing works. I don't know what else to do! Any suggestions?

Answer:Plugged in, Not charging on Dell Studio 15 laptop

It may be a problem with your power cord or connection in your laptop.

9 more replies
Relevance 97.58%

I recently purchased a used Dell Latitude E5520 laptop that didn't work.  I found that the hard drive was bad, and so replaced it with a new one.  I was able to determine that it had Windows 10 on board.  The license was for Windows 7 Pro, so I installed Windows 7 Pro 64 bit, and then updated to Windows 10 pro 64 bit, and, after all was said & done, now have Windows 10 Pro 64b Creators Upgrade on board.  
However, it now shows "Plugged In, not charging".  The battery was at 0%.  So I searched all of the posts on this issue, and followed all of the steps (removing the battery, deleting the battery software, reinstalling the battery, buying a new battery, updated the Bios & Chipset, etc0).   So far no change.   
The charger I have is a Dell 90W AC Adaptor model # LA90PS0-00.  With the charger plugged in, and the battery removed, the laptop powers up and runs fine.  When I first got the laptop, the battery (Dell T54FJ) lasted for well over an hour from a partial charge, however couldn't get it to charge.  The new battery currently has 60% charge, but still not charging.  When I first plug the power supply in, the "Charger plugged in" light (the small lightning bolt on the left of the keyboard) lights up, but goes out after a second or two.  
I am at a loss as to where to go from here.  I have a multimeter, and can test the output of the power supply, however I cant find... Read more

Answer:Dell Latitude E5520 plugged in, not charging

Additional info - I didn't have a lot of time invested in installing software, so I started over.  I did a clean install of Windows 7 Pro, and am still getting the "plugged in, not charging" issue.   So it may be a hardware issue rather than software?  Still looking & checking - If I find out, will advise.

2 more replies
Relevance 97.58%

i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

Answer:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

9 more replies
Relevance 97.58%

I just bought a Dell XPS 13 9350 5 days ago
Battery cant charging.
1. I have update to latest BIOS 1.4.18
2. I make sure using the Dell Baterry comes within the same box when I bought, it's written 45W
What should I do or diagnose ?
It's a new laptop anyway.
It's very unpleasant, to buy a new laptop, with AC adapter that cannot charging

Answer:DELL XPS 13 9350, adapter Plugged In, Not Charging

With a system this new, if it was purchased from Dell, call and arrange a DOA exchange.  If it was purchased from a retailer, most allow 7-14 days - return it for replacement.  There is little sense troubleshooting and repairing a brand new system that's defective.

1 more replies
Relevance 97.58%

I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED


Answer:dell inspiron 1525 plugged in not charging

You mean 60 watt and 90 watt?

Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.

Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.

Sometimes it is a defect with the motherboard.


2 more replies
Relevance 97.58%

brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

Answer:New Dell inspiron 5559 plugged in not charging...

Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

5 more replies
Relevance 97.58%

I have a Dell Latitude E5400 and whenever i plug in my charger it says plugged in not charging. If I take out the battery my computer still works but my battery is down to 12% and if i take out my charger it starts to go down.

Answer:Dell laptop battery Plugged in not charging??

You have encountered a problem with the Advanced Configuration & Power Interface, which is a known bug within certain copies of Windows 7. There are several methods of fixing this problem. The first is to open devmgmt.msc from the Run box and to click "Microsoft ACPI-Complaint Control Method Battery". Right-click it and tell it to uninstall.Then, power the computer off. Wait for about a minute, then make sure you are working in an environment that does not conduct static electricity. Unplug the computer. Then, pull the battery out of the unit (if a notebook form factor). Turn the computer around, and hold the power button for 45 seconds. When finished, press it normally. Put the battery back in, and plug the computer in. It is recommended not to go further on some models. While some sources state uninstalling the controller and rebooting does it, I strongly recommend to let the computer charge up, and then power it up when the battery is full. This ensures that the problem will not reiterate for a while. The battery level should register as 100% and the issue should be resolved upon boot.Glad to help you. If the answer given was helpful to you, please give it a thumbs up. If you have more questions, please feel free to post back.

6 more replies
Relevance 97.58%

I had the common problem of charger being plugged in but not charging, I tried all the reboot and tapping the power button etc, etc... None worked, so as long as the computer worked when plugged in I carried on, until now. It has completely died on me now, so help...

Answer:Dell laptop battery plugged in not charging

You need a new battery.

15 more replies
Relevance 97.58%

Dell laptop - Inspiron 1720 is not charging the battery. When plugged in the laptop works but shows no battery deteected.

Answer:dell laptop battery plugged in not charging

Have you tried removing the battery and re-inserting it?Make sure the laptop is powered off and unpluggedThis just makes sure that the battery has not moved slightly out of place, and that all of the connectors match up

4 more replies
Relevance 97.58%

Hi Team,

Since last week I started facing this very commmon issue ''plugged in, not charging''. It began by stopping at 75% and then went on deteriorating and today morning it was 3% (and wouldn't charge). I have tried all the possible solutions mentioned here by reading the threads. Is there a bug with WIndows 10 or I need to replace something. Kindly help.

Here are the following options which I have already tried:
1. Removed the battery and switched on the laptop with AC supply and uninstalled Microsoft ACPI Compliant Control Method Battery and shutting down. Battery reseated and switched on - Didn't work
2. Shut down the computer completely, unplugged the power cable, removed the battery and let it rest for about 3 minutes. After 3 minutes, put the battery in its place, plugged in the power cord and restarted the laptop - Didn't work
3. Removed the battery and let it cool down for 2-3 hours. Put the battery back in its place and plugged in the AC supply and restarted the laptop - Didn't work

Answer:Plugged in not charging issue with Dell 3521

Check the system to see whether or not the AC adapter is recognized - F2 at powerup.  If it's not, in order:
Replace the adapter.  If that doesn't solve the issue,
Replace the DC power jack inside the system, and if that doesn't solve the problem,
Replace the mainboard.

3 more replies
Relevance 97.58%

When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.

More replies
Relevance 97.58%

This is the problem i had, copy link works when you down grade to A09 bios

Answer:Dell laptop battery plugged in not charging

OK, then leave it. Never change bios just for the heck of it.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

2 more replies
Relevance 97.58%

shows only 2% charged and battery will not charge.... HELP... need to fix this. If I unplug the power, and plug it back in, it will show it is charging for about 20 seconds but then stops charging and the percentage does not increase.. does anyone have an idea what causes this and/or how to fix this?

Answer:Dell laptop battery Plugged in, not charging

What exactly are you trying to charge?Are you charging it with the charger that came with the device? It's possible that the charger you are using doesn't provide enough amps to properly charge the device. If you were using the charger that came with it, have you tried a different charger?Lastly, have you tried a different outlet?User Info Page Biography for full specs.

7 more replies
Relevance 97.58%

My computer is two years old and i noticed today that my battery meter hasn't moved any since last night. I have it plugged in but its saying that it's not charging. I tried unplugging the charger and plugging it back in but it hasn't changed anything. Any help would be useful. Thanks.

Answer:dell laptop battery plugged in not charging

The meter may be in errorThe identify battery circuit in the charger may be bad The battery may be bad - most probable as batteries last about 1 year.Does the battery charge in another charger?

3 more replies
Relevance 96.76%

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

More replies
Relevance 96.76%

I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.

It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.

Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!

More replies
Relevance 96.76%

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

More replies
Relevance 96.76%

Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
Thanks and Appreciated in Advace.
Haq Nawaz

Answer:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

26 more replies
Relevance 96.76%

I have the "plugged in, not charging" issue with my Dell Inspiron 1100 laptop. This has been going on for the past week and although I'm able to 'resolve' it by following the steps below, it will return after 2 or 3 power ups.

>Disconnect AC
>Remove battery
>Connect AC
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).
>Disconnect AC
>Insert battery
>Connect AC
(Source: "Plugged In, Not Charging")

When I'm experiencing this problem a warning message will pop up on power up identifying an issue with the AC adapter.

I'm trying to find out whether this is a Windows 7 problem (as I think I read somewhere), given that the steps above does temporarily fix it, or whether in fact there is a genuine issue with my AC adapter, which needs to be replaced.

Or, rather, does following the steps above merely trick the laptop into accepting a dodgy adapter that needs replacing?

I'm using the original adapter that came with the laptop, incidentally. Would replacing it with a generic likely resolve this daily occurrence?

I appreciate your time and advice

Answer:Dell battery 'plugged in, not charging' - Win7 or hardware?

I would seriously doubt W7 on this and first look to physical battery and adapter connections and wires or the adapter itself ! Also if this is after a clean or fresh install of W7 did you install all and the latest updated drivers off the mfg'r. site?

4 more replies
Relevance 95.53%

Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive. I did a hard reset on the battery and that worked.
Now, it has happened again. I tried the regular battery reset, but that did not work. I tried uninstalling device and reinstall..did not work either.
Oddly, what did work was the following:
I had about 38% battery left. I unplugged the power cord from both laptop and wall outlet.
I removed the batter. Computer went dead.
I wiped the battery connectors with a clean cloth several times.
I put the batter back in and turned the laptop on with battery only.
I plugged power cord into side of laptop, then into wall outlet.
Immediately, the laptop began charging again! 
I am not sure why this worked. Maybe some techy out there may know. When I tried the battery reset, I turned the computer off before taking out the battery. Then took it out. Plugged in laptop with power cord and powered it. Then shut down and placed battery in. I turned back on..but nothing...
It may have to do with having the laptop already on when taking out the battery, or placing back the power cord, or could just be the wiping the battery with cloth????

Answer:Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

Hi thelights007,
Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.
You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:

Power off the system. 
Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
Disconnect the AC Adapter and remove the battery from it.
Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
Reconnect the battery and the AC Adapter.
Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
Try and wiggle the AC Adapter cable and check if that makes a difference.

If it still doesn't work, parts replacement may be required.
Hope this helps. Please share the findings.

84 more replies
Relevance 95.53%

Hi all. My battery wouldnt hold a charge so i decided to replace it with a new dell extended life battery.
problem is, when i plug in the charger all i get is plugged in, not charging.
i have tried
1- removing battery and charger and holding power button for 20sec
2-deleted and reinstalled the battery drivers
3- loaded my bios by default
i have tried another dell charger, though mine is proper volts and amps also.
i have heard some people need to update bios, but i cant do this now battery is at 8% and i flung the old battery out.

any ideas?

More replies
Relevance 95.53%

I believe I have the Useless "Desktop mode" enabled.. how it happened I have no clues.
But I cant find anywhere to disable it..

My battery meter shows 56% plugged in but not charging.
I've been googling for about 4 days now and tried numerous things - all relate to Inspiron, nothing to do with Latitudes.
Ive tried checking power options, right clicking on the battery icon on toolbar, checked control panel, tried installing quickset (which wont work on this machine), I've tried everything google has to offer
I have a fresh install of Windows 10 on this laptop and installed all drivers I could find..
Any clues as to what I need to install? or where I can find this shi+ option that nobody would use?Thanks

Dell Latitude E6440 - Windows 10 - SSD etc.

More replies
Relevance 95.53%

I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

More replies
Relevance 95.12%

I have a Lenovo G580 laptop. I formatted my system and it was working good but slow before formatting. After formatting i got a status of 49% available(Plugged in, Not Charging). I shut down my system completely and removed the adaptar and found that the battery light is still glowing. I remove the battery and inserted. I still found the battery light is glowing. Then i started the system with adaptar checked status as (plugged in, charging) but the power percentage is not going up. I decided to drain the battery and then check, so i was working without the adaptar & the power drained normally in usual time.Then i plugged in to adaptar and Currently the status is "0% (Plugged in, Charging)"  but its not charging.   Please help.

Answer:G580 Plugged in, charging but not charging

hi Abhijeettiria,
Welcome to Lenovo Community Forums!
Youre troubleshooting is correct and pointed out the battery.
   One last thing you could try is to run the Battery gauge reset via the Lenovo Energy Management software,
 If that still gave you the same problem I suggest having the battery Replaced via warranty claim or by purchasing a new battery.
Best regards
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 95.12%

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

8 more replies
Relevance 95.12%

This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
What else can I do?
Thank you
I just tried this from another post and it worked!  Battery is charging again.
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

4 more replies
Relevance 95.12%

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

More replies
Relevance 95.12%

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

More replies
Relevance 95.12%

Hi all,I have a brand new i7 Yoga 13 running windows 8 from Best Buy. As soon as it booted up, I have not been able to charge my battery. As I hover over the icon, it says "Plugged in and Charging" but it does not include a percentage. I have had it plugged in overnight, and if I unplug the computer, it will die immediately. I have tried updating my BIOS, energy managment and setting it to "Maximum battery life," but nothing changes. Thoughts?Thanks

Answer:New Yoga, "Plugged in and charging," but not actually charging

Yeah I have this same problem with my Yoga along with just about every other issue that has been mentioned in this forum so far. Dislike Lenovo. Save us the frustration and don't be in a rush to release your products. Where's the quality control?

1 more replies
Relevance 95.12%

My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
Hope this helps. Do post back if issue persists!
Best regards,       

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 95.12%

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

More replies
Relevance 95.12%

So I unboxed my Ideapad Y500 yesterday and it's working wonderfully...that is, everything except my battery. When it was running low at 10% battery life last night I decided to plug in the AC adapter, which, as is normal, caused the battery icon in the corner to read "10% available (plugged in, charging)". However, what's not normal is that when I turned the laptop off and left it to charge overnight, the battery indicator light at the front of the system was still orange/red, occasionally flashing. I turned on my system again to find that my battery life hadn't budged at all despite recognizing that the adapter was plugged in and charging. I know other people have asked about something like this, though most of them say their battery icon reads "plugged in, not charging", so I'm not sure how to solve it. Any help would be appreciated!

Answer:Y500 "plugged in, charging"...but not actually charging?

HiNot sure it is happening but can you try this:remove battery and ac adapter; press and hold the power button for 30-40 seconds and then put it all together. Hope fully it should fix the problem.Regards

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

3 more replies
Relevance 95.12%

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

2 more replies
Relevance 95.12%

I just plugged in a brand new battery and it says that it's plugged in and charging but it isn't actually charging. I've searched the internet and I've come up with possiblythe power brick not having enough juice to charge the battery. My power brick says Input: AC100-240V 1.5A 50/60Hz, Output: 20V --- 4.5A it being a motherboard problem. Is there any utility or tutorial on how to check to see if it's a motherboard problem?  Any other suggestions on how to solve this issue or at least identify the problem would be much appreciated. 

Answer:T61p "Plugged in, Charging" but not actually charging

If you have the possibility to borrow from somebody else - do a test on your system with another charger and another battery ... maybe you'll find the broken piece ... 

W500 / T61p / T61 / R60

9 more replies
Relevance 95.12%

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

Answer:(Redirected) Plugged in, Charging but not Charging

As you have a laptop, best to post this in the Laptop Forum here: Bev.

1 more replies
Relevance 94.71%

Dell Power Manager Lite says battery is operating normally. But Windows 10 says "Plugged in, not charging". Why!

Answer:Dell Power Manager Lite, Windows 10 Home, Plugged in but not charging?

Please list exact Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10

In the meantime, right click the battery icon, click on Dell Command | Power Manager, and then check Battery Health. Is the battery health listed as operating normally or Excellent ? Is the battery setting listed as Adaptive, see image below)?  Does the computer operate without AC adapter plugged into system? 

1 more replies
Relevance 94.71%

Hi! I have Dell 3330 with all the original components ( battery / Adapter ) running windows 10.1 64 bti. but my machine has a strange problem it charges my laptop's battery to 42% only and after that it shows 'Not Charging' message on mouse over. I did run the dell diagnostics for which battery passed the result. 
I did try some  tricks of uninstalling / disabling battery drivers and updating them after a restart. 

Removing the battery .. drained out any charge on the motherboard by pressing it for 20 secs or more. 
But the issue is same it is still not charging after 42% .. Surprised!?? 
Kindly suggest what is wrong where with the software.

Answer:Battery plugged in not charging- Dell 3330 with all original packaged components

Hi Saurabh78
Thanks for writing to us. 
When did the issue start?  Please update the BIOS from and observe for any changes. 
Try this battery on another machine or another battery on this machine, which will give us a clear picture of the cause. 
Most of the time we are looking at a faulty battery in these situations. 
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message


1 more replies
Relevance 94.3%

I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

More replies
Relevance 91.84%

I'm coming through with this issue because I saw so many people (including dell tech support) struggling with this issue before.
The issue is as follows: you connect your laptop to the charger, the charging light goes on, windows says "charging", even the BIOS says charging, and yet, the battery's voltage just keeps going down no matter what you do about it..
Dell tech support usually try to guide you to reset the BIOS battery by removing the main battery and press the power button. but it's not the case here.
The solution I found was a very strange one, changing the RAM slot seemed to solve the issue completely.
Just taking the RAM card from one slot to the other. on one slot it's stopping your laptop from charging, on the other everything is good.
I honestly don't know why that is (and I'm a PC technician myself),  considering the laptop ships with two perfectly good RAM slots, but I thought the solution needs to be out there.
I'm hoping I managed to help some of you, (Even with my less then perfect English) Sapir.

More replies
Relevance 88.15%

I have a G50-70 laptop which i purchased 7 months ago.This afternoon i noticed that the battery charge has been stuck at 45% with the charger plugged in. I unplugged to see this was the problem with the battery and the charge started to drop (like always, nothing peculiar). I plugged in again and the charge percentage doesnt seem to be increasing.I waited for 2 hours and now the charge meter reads 42% (still plugged in)HELP! -rohit

Answer:G50-70 "Plugged in, Charging" ....but not charging

check whether conservation mode in energy manager is enabled .if enanbled disable it.check whether problem is solved!!

2 more replies
Relevance 88.15%

 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

More replies
Relevance 88.15%

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

Answer:Plugged in charging but not charging

Update System Setup (BIOS):

6 more replies
Relevance 88.15%

My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues. 

More replies
Relevance 88.15%

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

More replies
Relevance 88.15%


Bizarre problem for which I cannot find an answer.
I have an Asus Vevobook Laptop (Model: TP300LA) which states "plugged in, charging", however it's not charging. A cursory search of the web seems to reveal that this is not an uncommon problem and I've read many suggestions that it could be an issue with Windows 10 itself, but I'm not sure (laptop came with Windows 8.1 and, like many others, I went for the free upgrade to Windows 10).

So far I've tried uninstalling/re-installing the Microsoft ACPI items under device manager AND buying a new battery... but no luck.

It was mentioned on one site that it might be a problem with the BIOS, but I daren't update those (not that I even know how) for fear of bricking my laptop... although it's pretty useless now that it's tethered to the socket anyway.

Any help would be greatly appreciated.

Answer:Plugged in, Charging (not actually charging...)

Could be some of the Win 10 updates. Hopefully some of our members will chime in soon.

@phillpower2 @jmarket @gus @SpywareDr

11 more replies
Relevance 88.15%

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

More replies
Relevance 88.15%

I don't know where to post this...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

Answer:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

20 more replies
Relevance 88.15%

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.

View Solution.

Answer:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

6 more replies
Relevance 86.92%

Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

3 more replies
Relevance 86.51%

I have a Dell Latitude that was working fine until recently when all of a sudden the battery light started blinking orange and the battery would no longer charge. It says it's "plugged in, not charging"  and I've tried to shut down-disconnect the adapter-remove battery-reconnect the charger-turn on-uninstall the Microsoft ACPI-Compliant Control Method Battery-shut down-insert battery-turn on, but nothing has worked so far. Also, when I turn on the laptop, it turns on and off a couple of times before starting fully.
I tried to use a different battery, which shows a white light but still doesn't charge. Not sure what happened since it was working fine before.

More replies
Relevance 86.51%

i have dell inspiron n4050
3 days ago when i plugged in charger my laptop is not charging. when i put mouse on battery symbol it says "plugged in not charging"
when i shutdown my laptop sometime it getting charged(1,2 times a day).
when i start it same problems occurs.  a notification appears" The AC power adapter type cannot be determined"

Answer:Dell Inspiron N4050 "Plugged in not Charging"

Hi waqas189,
I’d suggest that you follow the steps mentioned below and check for issue resolution.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check for issue resolution.

I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
Also, we will need to determine if the issue is with the AC adapter or Battery. We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.

Start the computer by pressing the power button
Press the F2 key 2-3 times you will now be on the BIOS screen.
Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in.
Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues

Please let me know the findings.

8 more replies
Relevance 86.51%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 6004 Mb
Graphics Card: ATI Mobility Radeon HD 540v , 512 Mb
Hard Drives: C: Total - 461899 MB, Free - 373607 MB;
Motherboard: Dell Inc., 0VF0FR, A04, .6L454K1.CN7524108D0051.
Antivirus: avast! Antivirus, Updated and Enabled

Yesterday I had a Dell service onsite service technician come to my house to work on my computer. He replaced my palm rest, keyboard, touchpad and mousebuttons, and my WLAN card (had a V key missing, left mouse button was not working, and was having issues with high-bandwidth internet connectivity). Since he replaced these, my computer has stopped being able to charge. Unfortunately I did not notice this until after he left. My first question is, would Dell be willing to help me with this issue? My warranty expired August 23rd and I opened the previous warranty service before it expired.

So far I have flashed my bios, deleted and redownloaded the driver for the Microsoft ACPI-Compliant Control Method Battery in the Device Manager, shut off my computer without the battery and wiggled the charging jack to check whether it was a connection issue, and I have used an identical charger to the one I have. None of these have caused any change.

Any help would truly be appreciated. Thanks so much.


Answer:Dell Studio 1425 "plugged in, not charging"

More than likely the laptop battery will have to be can get an exact replacement from dell but i doubt any warranty will cover it.

3 more replies
Relevance 86.51%

Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)


Go to Solution.

Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
Welcome in Lenovo Community.
Kindly try to uninstall and reinstall th Energy managment application.
Please try and let me know.

2 more replies
Relevance 86.51%

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

Answer:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

3 more replies
Relevance 84.05%

I have a Dell inspiron 1700;
I replace the battery and charger about 2 years ago, and it has since been working fine (before, this was a separate problem, where the battery was run down and charger broken).
For about a month, have been getting the "plugged in, not charging" sign with my battery icon in bottom right hand corner.
Also, on start up, it has the "A/C not compatible...." note. BUT, this charger has been working fine before now, with my laptop +battery.

I've tried taking the battery out; doing the BIOS thing; uninstalling under device manager &then scanning for new hardware when I've put battery back in. I've also checked the PA-number on the laptop is the same as the charger - both at PA-10.
I've looked at the inside of the charger cable (the pin bit) to see if it's gone wonky or fallen out - and it seems okay.
I don't really want to take my laptop apart because I won't be able to put it back together after ha!
Any ideas??? (except going to a computer-fixer-shop)? I don't know if I need to order a new cable (not A/C bit - just connector cable from laptop to A/C?
Any suggestions are most welcome!!

Answer:another "plugged in, not charging" dell - tried everything so far!

chances are its just the charger thats had it. the only true test for this is to try another charger. But one little test is to take out the battery and try and power the laptop on with just the charger plugged in, if it works its not the charger its more than likely the battery.

with a different charger as long as its output is roughly the same ~19v and 2amp+ youll get an idea to see if it works or not.

if it does charge then you have your answer. if it doesnt then you dig deeper and let us know whats what!

7 more replies
Relevance 84.05%

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

Answer:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

2 more replies