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Thinkpad P51s/T570 support for Thinkpad Thunderbolt 3 Dock

Question: Thinkpad P51s/T570 support for Thinkpad Thunderbolt 3 Dock

Does the Thinkpad P51s support the Thinkpad Thunderbolt 3 Dock? I have the Thinkpad P51s with stock Windows 10 Pro and updated to latest drivers and Windows version and installed the latest Thinkpad Thunderbolt 3 Dock drivers. Attaching the Thunderbolt 3 Dock to the P51s as described in documentation, it charges the notebook, however, noting attached to the dock is recognized. I've tested with attaching USB flash drives, headphones, Ethernet, HDMI, and DP, but nothing is recognized nor are any warnings/errors displayed in Windows. While the Thinkpad Thunderbolt 3 Dock is listed as being compatible with the P51s and T570, the notebook order page does not list the Thunderbolt 3 Dock in any of the accessories lists. Lenovo Sales also confirmed that the Thunderbolt 3 Dock is fully compatible with the P51s. However, I needed to purchase the Thunderbolt 3 Dock separately from the notebook order. What's going on? Has anybody successfully used the P51s or the T570 with the Thinkpad Thunderbolt 3 Dock? Or is this something I need to wait for full support via a future BIOS/driver update? Or perhaps my Thunderbolt 3 Dock is defective? Thanks,Boris

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Preferred Solution: Thinkpad P51s/T570 support for Thinkpad Thunderbolt 3 Dock

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I am considering to add a dock station to my Thinkpad P50.I have seen that Lenovo is starting to sell a new shiny ThinkPad Thunderbolt 3 Dock (40AC0135UK).It doesn't seem to be available in the Uk Lenovo Shop but I have a found a distributor who's selling the product.Is the ThinkPad Thunderbolt 3 Dock compatible with Thinkpad P50 ? Thanks

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I have a Lenovo T570 (Type 20JW, 20JX) Laptop (ThinkPad) and ThinkPad Basic Dock (40A00000WW).   I have a monitor plugged into the VGA connection on the docking station.  I have another monitor connected to my laptop with HDMI.  When the laptop is docked, the display will show on the laptop and the monitor connected to the dock.  The monitor connected via HDMI goes black.  When the laptop is off the dock, the HDMI monitor works.  Is there a way to get both monitors to work without having to buy a different docking station?  I know the ideal situation would be to get a different dock with 2 connections on it, but I was hoping not to have to pay for another dock.

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Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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I have a simple question, Can I run 2 external monitors using the Ultrabase series 3 with the X230 docked and the lid open? My goal is to be able to see basically 3 displays. The main one would be the laptop and the other two extended monitors connected to the dock stations. One connected with VGA cable and the other with display port cable. Any help is appreciated.  Sebastiano

Answer:ThinkPad Pro Dock, ThinkPad Ultra Dock, or ThinkPad OneLink Pro Dock - External Monitors

The X230 can support this configuration from memory.

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I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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Is the new ThinkPad Thunderbolt 3 Dock compatible with P50? Dock details page (https://pcsupport.lenovo.com/cz/en/solutions/acc100356) only list P51s, but not P50. But P50 claims support for Thunderbold 3. If yes,  can I connect Ethernet LAN over the dock? And what driver I need to install?    

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https://support.lenovo.com/us/en/solutions/acc100356 Hello I have the new X1 carbon laptop (5th gen).  I also have two 24 in thinkview external monitors with hdmi/display port inputs. If I buy the above adapter will I be able to run the two external monitors in extended mode so I have can have three different screens  total (laptop screen, monitor_1, monitor_2)?  

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I have a bug that is fairly repeatable where when my laptop goes to sleep, the USB ports on the Thunderbolt 3 dock are not active when I wake the computer up. I can unplug the TB3 cable and plug it back in to regain access to the ports. Where can I report this issue?

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In the last month I purchased a Thinkpad X1 Yoga 2G and the Thuderbolt USB C dock. Since the USB C cable that comes with the dock is too short to allow the dock on the right and laptop on the left (in laptop mode), I put the notebook in tent mode and all works fine---except... Everytime I power up from hibernate it starts beeping about once a second and does not stop. I have to disconnect from the dock, flip it to laptop mode (this is where the beeping stops), return it to tent mode, and then plug the dock back in. It seems that Lenovo, like everybody else, is rushing things to market with plans to fix bugs later (maybe). Any thoughts I how to stop the beeping?  The first time it happened I closed all the apps to reboot and it still was beeping. Thanks.

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Hi,I have X1 Carbon 5th Gen. When I connected ThinkPad Thunderbolt 3 Dock to my notebook fingerprint reader stop working. After it i tried to disconnect dock, restart my laptop, fingerprint reader started to work fine. When I connect dock again fingerprint reader stop working.

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Hello,I think of buying the ThinkPad T400 with one of these docking stations: ThinkPad Advanced Dock or ThinkPad Dock II.I have several technical questions and haven't found neither appropriate information, nor the way to get it.Here are my questions:1. Do these docking stations support DVI when T400 with integrated (not discrete) graphics is connected? 2. Where can I find a complete list of UltraBay devices supported by each one of these docking stations?Thanks

Answer:T400 with docking stations, ThinkPad Advanced Dock and ThinkPad Dock II

I have a T400 with integrated graphics and recently purchased the Advanced Mini Dock 250410U.  The Advanced Dock and Advanced Mini Dock support DVI pass-through.  I looked into this before purchasing as well.This page will confirm the feature:  http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-72148.  Also see reference guide for docking stations: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4TPJF4 which says ThinkPad Dock II is discontinued.  This brochure says the Advanced Mini Dock does not support Ultrabay, but the Advanced Dock does.  http://download.lenovo.com/ibmdl/pub/pc/pccbbs/options_iso/tp_docking_solutions_june09.pdf .

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I contacted Lenovol support and they send me a replacement unit. The the replacement unit has the same problem. Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.  I need to plug in the power adapter for both docking station and notebook.  Does anybody have similiar problem? 

Answer:Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.

Everbody's p51 would be the same.  The thunderbolt port won't work as a charging port.  The thunderbolt specs specify 100w max.  That's not enough.  Your thunderbolt port is not for charging.  To charge via the dock, you need a workstation dock, not a thunderbolt dock.  A thinderbolt dock can charge things like an x1 carbon (5th gen) or x1 yoga (2nd gen)

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Hello, My company recently purchased a dual 4k setup for a work station. The setup is the following:2 ThinkVision P27 monitorsLenovo ThinkPad Thunderbolt 3 DockT570 (Type: 20HA) I setup the monitors and docking station yesterday and was able to power the displays using a X1 Carbon 5th gen (i5 model type: 20HQ) thru USB-C without issue. I have a user testing out the desk now with a T570. I'm able to get one monitor to funtion at 4K and the other is running at 1080p. If you check display settings I'm unable to increase the resolution to 4K. I've updated all drivers on the T570 including the display driver and thunderbolt docking station driver this morning and the system still fails to power dual 4K. I brought back the X1 I used previously and it powers the screens normally. I checked the specs of the T570 and its identical to the X1 as far as processor is concerned and the model page claims the USB-C port on the T570 can power dual 4K. What else can I try?

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Hello,I have been trying to find the tech specs for my docking stations but have had no luck.Some of my employees have said that the network connection is slow for them and the only thing they have in common is all 3 of them use the same Lenovo docking station.Below are all the numbers/details i could find for the specific dock that we use: Type: 4338P/N 75Y5730FRU P/N 75Y5731 Any help would be greatly appriciated!

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Hi, I'm looking to buy a Thinkpad to hook-up with my Dell 27" via a Athen DVI KVM-switch. I looked at a T420 [LENOVO THINKPAD T420 CI7 2.8 4GB/500 3G 14" W7P] that is using the Intel HD Graphics 3000. Then I looked at the "LENOVO MINI DOCK SERIES 3" but didnt find any that supported Dual-DVI. Is there a way to use a lenovo laptop and higher resolutions (eg 2560*1440) over DVI? RegardsAnders

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Hello, We have a problem with 2 laptops (ThinkPad X270) that "freeze" on the LENOVO logo when using Lenovo Ultra Dock with monitor Dell UZ2715H.Display Dell is plugged by Display port ports and one USB 3.0 (9 pin - used for display integrated webcam) connected to ThinkPad dock.When notebook turned ON with connected USB 3.0, computer freeze on LENOVO logo (To interrupt normal startup, press Enter) and work only when USB 3.0 disconected, or turned OFF and again Turned ON. Firmware on Dock is 2.33.000 Any suggestion? 

Answer:Lenovo ThinkPad Ultra (Pro) Dock + ThinkPad X270 (20K6) + Dell UZ2715H

I am just going to guess that computer is trying to boot via USB, so you might try changing the boot order in the BIOS so that Windows Boot Manager or the HD is first.  

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Dear all, would like to inquire if X220 will operate with two external monitor? I'm ok to close the lid of my X220.The 4337 docks support VGA and DVI, will both work together? What's working:- I have been using x220 screen with another external monitor through VGA connection.- Connecting Dell 2340L direct to VGA works with X220 screen, not with 2 external monitor. What's not working:- Recently got a Dell 2340L which contains only VGA and HDMI, which I thought HDMI would work with an adaptor (HDMI to DVI) port - no response although the Windows 7 detects external monitor display.   

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I have a ThinkPad W520-4282. I want to use a ThinkPad Mini Dock Plus Series 3 (170W) [pn 433830U] at work and a Lenovo USB 2.0 Port Replicator with Digital Video [0A33942] at home.I did not have to install any drivers for the Mini Dock and it worked just fine driving an external monitor. After installing the driver for the Port Replicator, I could no longer drive the external monitor when attached to the mini dock or the VGA+ video port on the ThinkPad.I played with a lot of things to fix the situation and nothing worked. I even uninstalled the driver for the Port Replicator and still could not drive an external monitor. In fact the laptop did not even recognize that an external monitor was attached.Later I found using the Device Manager that the NVIDIA Qadro 1000M display adapter was disabled, proabably during installation of the Port Replicator driver. Once I enabled that, I could drive an external monitor again.Can anyone tell me if this is normal? Will I be able to use the Port Replicator if I install the driver again?

Answer:Use ThinkPad W520, ThinkPad Mini Dock Plus Series 3 and Lenovo USB 2.0 Port Replicator together???

Hi, Flurry,     I use the Toshiba Dynadock with no such problems. They have a new, albiet much more expensive, USB 3 version out. Dynadock                                      ZZ

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When I dock the computer and press the power button on the dock it doesn't recognize my monitor as the main screen. I have to hit a key (Windows 10) and put in my password hoping that it's doing that and then the screen comes up. If I reboot after that ... THEN.... it recognizes my screen as the main monitor. How do I fix this? The only time this happens is when I use it off the dock and then put it back on. If it stays on the dock all the time it does just fine. Any fixes for this? Thanks...

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Hello Is Thinkpad x230 tablet compatible with "Thinkpad W700 Mini dock 2.0"?  Regards

Answer:Is Thinkpad x230 tablet compatible with "Thinkpad W700 Mini dock 2.0"?

Hi Bidabad,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding using W700 Mini dock 2.0 with your Thinkpad x230T
IMO it is not compatible with this model.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Wifi disabled and can't open to search on ThinkPad T470s after pulgging in ThinkPad Ultra Dock ThinkPad T470s 20HG

ThinkPad Ultra Dock - 90W USAfter unplugging from ultra dock, wifi will be connected... Does this dock support wifi?

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The ThinkPad Multiple Monitor Configurations pdf (LINK) says the DVI port  on thinkpad Mini Dock Series 3 only support up to 1920x1200, but I would like to connect the DVI-D port to a external monitor with 2560x1600 resolution.  Will it work?  I am planning to buy a T420 with a discrete Nvidia Optimus video card and a mini dock series 3.  Yes, I can't use the display port because the external monitor only have DVI-D port.  I knew that the DVI-D port is able to support 2560x1600 resolution as long as the video card support it, I don't understand why the DVI-D port on the thinkpad mini dock series 3 can only support  up to 1920x1200 even though the Nvidia Optimus Technology is powful enough. Please share your experience and suggestions.  thanks.  

Answer:Does the DVI port on thinkpad Mini Dock Series 3 (T420) support 2560x1600 resolution?

What external LCD panel are you using?

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Hello,The laptop in question will not charge with the above mentioned dock when it previously did. If you shut down the mahcine and turn it back on when docked it works, but after this point if undocked and docked again it seems to lose it's ability to charge via the dock giving the "plugged in but not charging" message on the power system icon from the taskbar.As it stands the laptop can be charged by the AC port on the back and as mentioned when given a power cycle on the dock.The above issue happens on several docks with different power supplies.The laptop is no longer in warranty and it is possible to get this sent back and repaired (paying for the service) if that is an option.This is greatly inconvenient for the user affected and is causing disruption daily.

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I hooked the one Acer monitor directly to the monitor port, and it works perfectly.  I then hooked the other through a Triton SS2 Extreme UV200 External DVI/VGA Video Card as was recommended for me to do so.  The Triton has a USB plug which I then connected to one of the USB ports on the back of the docking station, and loaded the software.  Everything worked great but the 2nd monitor screen enlarges everything.  So I though I could just go into the control panel and adjust that monitors settings.  However, the system is only recognizing the monitor in the monitor port of the docking station.  In the connection directions, it says the 2nd monitor has to be connected to the other USB port that is not standard and is on the far left of the back of the dock with an emblem the has 2 "+" signs stacked on each other followed by a bold "D" (I think).  I have tried to see if there is an adapter to convert the standard USB to fit this other port, and no one has been able to help me.  Does anyone have any recommendations, idea's or knowledge of how to work through this?  Thanks.

Answer:Help with connecting dual monitors to the THinkPad Mini Dock 3 for my ThinkPad T 510

that is the Displayport, which can be converted to a DVI or VGA port using an appropriate adapter. But there is no USB adapter for the Displayport, as they use a different technology.

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I currently have my ThinkPad T440s connected to two external monitors via the ThinkPad ProDock 40A10090US (One VGA and the other DVI-D). I currently have the two monitors and the laptop displaying separate desktops. However looking at the laptop screen is a pain when switching back and forth between the two large monitors and the laptop. I was curious if my current setup with the T440s and the Pro Dock (40A10090US) could support three monitors (One cloning the laptop screen)?

Answer:ThinkPad T440s + ThinkPad Pro Dock 40A10090US = Triple Monitor?

I don't know if you can use both the on-laptop DisplayPort and the dock DVI-D at the same time, but if you can, you should be able to get the three monitors of output you want.Not sure if you can force it to clone the laptop display, but you might as well skip the internal display entirely.

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Is there a Graphics Adapter that will drive a second monitor that can be used in the ThinkPad Advanced Dock with a ThinkPad T61? Background:  I have a ThinkPad T61 (6465-CTO) running Window XP and a ThinkPad Advanced Dock.  I purchased a Lenovo 256MB ATI X1300LE Dual ? VGA or Dual ? DVI ? out PCI ? e Graphics Adapter so I could run two 24" (1920 x 1200) monitors.  I should have check notes on the X1300LE more carfully, for this configuration is not supported by Lenovo.  The failure mode is interesting.  The T61 can access a wireless router alone or in the ThinkPad Advanced Dock without the ATI X1300LE.  But if I install the ATI X1300LE in ThinkPad Advanced Dock I can no longer access the wireless router.  If I plug in the network cable then I can access the network.  In this configuration the Intel® Wireless WiFi Link 4965AGN has a yellow circle with an ! on in the Device Manager.  The device status is ?This device cannot start. (Code 10)."  Note I have not tried the system with a second monitor yet.  Another option would be to keep the ATI X1300LE, and add a USP Wireless device.  Have anyone tried a similar configuration?  Sincerely yours, Marc

Answer:Graphics Adapter for ThinkPad Advanced Dock with ThinkPad T61

Probably a device conflict

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We are having an issue where a T440p will not do 1080 on the vga out on the dock.  It will do it on the dvi and if someone puts a T440 or T450 on the dock it will do 1080 on vga and dvi.  Is there a limitation with the T440p?

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Greetings,The refresh of the P series was announced today.  This article has a partial specs list for each machine.http://www.tomshardware.com/news/lenovo-thinkpad-p51s-p51-p71,33592.htmlCheers.

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I have a issue: how to set the ThinkPad T430u to use with ThinkPad dock 3.0 with the lid closed. Can you advise, please?

Answer:settings for ThinkPad T430u to use with ThinkPad usb 3.0 dock

http://www.thinkscopes.com/preventing-shutdown-or-sleeping-of-laptop-when-the-lid-is-closed/have a look at this instruction.

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Is there any Lenovo or 3rd party stylus, which works with the touchscreen of the ThinkPad P51s?Obviously the Lenovo styluses/pens don`t work according to the compatiility matrix of Lenovo. I tested the  Lenovo ThinkPad Pen Pro 4X80H34887 without success and according to Lenovo Support there is no pen which works with the P51s.

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I replaced my Thinkpad P51s 500GB default hard drive with Samsung EVO 850 500GB SSD. However, after this upgrade, now my Windows 10 will freeze up after 10-20 minutes usage (doesn't matter light or heavy usage). Then mouse and keyboard do not respond at all and only way to recover is push and hold power button to power off. I installed Samsung Magician software and it shows that SSD is perfectly healthy (Rapid mode is off). I also ran Lenovo diagnosis software which reported no error. Also upgraded BIOS to latest 1.22 without any help on the issue. Does anyone have any suggestion I could try? Thanks.













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Answer:Thinkpad P51s Windows 10 Freezing with Samsung EVO 850 SSD

Hi there, Taihu -  
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
It really sounds more like an issue with another component, since you've already replaced the SSD. Try it with different cables and a different SATA port, just to see if the same thing happens again. 
Other than that, try your computer with just one memory module at a time to see if this keeps happening. Run a memory test as well, to see if there might be something wrong with your RAM.
Make sure that all the drivers for the hardware components are up to date.
 
Run a few tests from this link -
http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools
 
You should try Storage test, memory test, motherboard test, CPU test. Open Command prompt and try sfc /scannow to check if your windows files are corrupted.
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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I bought ThinkPad T570 (Intel Core i7-7500U Kaby Lake / 16GB RAM / 512GB SSD / 15,6" UHD IPS /  Intel HD Graphics 620) with ThinkPad Pro Dock 90W 14 days back. In first I updated system to the last Win 10 Pro Creators Update - version 1703 (build 15063.250) which is declared to be fully supported.I expected that it will solve my need for next years, but I'm a little disappointed now, I have the following problems:Annoing background sound somewhere from motherboard, neverending random sound like tss, tsss, ... it looks like something connected with integrated video card, sometime it changes during scroll of web browser windowFrom begin lower half of display sometimes had some flicker issues and content was for short time replaced by some pattern. I updated all drivers to the last versions and now it appears occasionally.I am unable to use 3840x2160 / 60Hz display resolution on external monitor (27" BenQ BL2711U UHD 4K) via DisplayPort cable connected to dock. Monitor is detected, but no video is provided. But if I change resolution to 1920x1080 / 60Hz it is working. If I connect monitor to HDMI on notebook, then it is working on 3840x2160 but only with 30Hz. Other connections like VGA and DVI are also working but they are not able to provide 4k video.I am unable to use my S/N on support pages, it is unknown.

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Hello, I am planning to buy T470,570 or P51s (not decided) with 500GB HDD. Can I buy a 2242 m.2 SSD from another vendor and have the Windows installed in that SSD and simultaneously use the HDD. I assume this wouldn't need any extra adapter. Read threads saying BIOS upgrade killed the m.2 2242 SSD and that made me skeptical about this. Please advice.

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Good day everyone  I'm looking for a docking station that has a PCI-E slot for my Thinkpad p51s.  I've seen there is an advanced docking station for the older Thinkpad but I'm under the assumption that the connector is different for my laptop, I haven't done much research on the matter.   any help will be greatly appreciated. thank you 

Answer:docking station with pcie slot for thinkpad P51s ?

Hi aknowles,
 
Welcome to Lenovo Community! And happy to have you here.
   
Well I don't think so Lenovo makes dock with PCI-e slot but below are your options for docking stations  

Mechanical Docks
USB Docks / Cable Docks
Thunderbolt Dock

I hope the above information helped you. 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hi, I bought a lenovo thinkpad T570 2 months ago and I broke the FHD screen. I tried to contact Lenovo with the number assigned to my country (Italy) but I can't find a way to ask about replacements. Is it possible to know if I can buy an original Screen? If yes: what's the procedure?Thanks in advance,Fernando

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My new T570 WIFI is extremely slow I get 100mb down using ethernet but using WIFI it drops to 5-20mb down. Tried 2/5 Ghz, different routers, upgraded all drivers also returned the 570 to have the WIFI card replaced.Other devices using WIFI get 100mb+ throughput. Any ideas?Thanks

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Hi.Please tell, is it possible to install the standart 2.5" HDD into ThinkPad T570 model with 256Gb SSD ?( models 20H9S01V00 or 20H90002RT )

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Hi All, Does anyone know when the release date is for the ThinkPad T570? I thought this was March 2017. I see the T470 is now available. When can we buy the T570? Jamie

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I'm thinking about buying this laptop, as the specs ar worth it.But I just read on NotebookCheck (Link to article) that when on battery mode the CPU (i7-7500U) is limited to 2.5 / 2.7 GHz.Can anyone confirm this? I hope not, as I need it at full power when on battery mode.Thanks guys!

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Hi, I would like to order Lenovo Thinkpad T570.Model 20HAL81Y12  ( i5, GeForce, 512 SSD, 16 GB RAM, Display FHD Non-Touch) Anybody could check or werify what panel manufacturer lenovo use in this model ? 2 months ago I bought T470s with panel produced by LG Display ID is: LEN40A9Manufacturer: LP140WF6-SPB6 I had to sell it as display cause eye strain and headache (https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470s-IPS-eye-strain/td-p/3609102) I've seen Thinkpad T460 with Innolux , and it seems much better. Anybody could help ? I've checked here but manufacturer is not listed: https://download.lenovo.com/parts/ThinkPad/t570_20h9_20ha_frubom_20170428.pdf Regards,Michal   

Answer:Thinkpad T570 display panel manufacturer

Here we go again.  I returned a T440s laptop a long time ago that gave me brutal headaches.  I believe it was an LG screen. It was the high resolution screen, but it had a sparkly sheen to it and a giant reflective blob.  The AUO screen was the better one at the time.  I did some reading this week and see that it is like a screen lottery for the T470 series as to the quality and manufacturer of the screen that you might get.  It would be really sad if this issue hasn't been resolved in all that time.  I have a T470 coming next week (It actually left the factory yesterday, so that is a real date), so giving it another try and hoping the the 1080p screen doesn't have that issue and/or I get it from a decent manufacturer without any issues.  

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I've tried Windows 10 version 1607, 1703, and now have installed 1511 directly out of box from the cd. I've installed the drivers off of Lenovo's website and it still does not work. I have Windows Hello working for the finger print, but when I try to do a face scan it instantly fails saying "Sorry, something went wrong" "Couldn't turn on the camera. Make sure it's working properly". Does anyone know how to get the IR Camera to work on the Lenovo ThinkPad T570 for Windows Hello? I know that it was working originally and is not a hardware issue because when I received the device from Lenovo it was working. I since then applied an image of 1607, upgraded to 1703, and now have wiped everything and reinstalled 1511 from Microsoft's eOpen with no modifications other than installing drivers after the fact and it still doesn't work.













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Answer:Thinkpad T570 Cannot get Windows Hello IR Camera to Work

So it worked OK when using the Lenovo factory preload, but since wiping the preload and installing Win10 yourself, you can no longer get it to work with Windows Hello.  Is my understanding correct?

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Hi, I just got a BSOD after clicking on a YouTube link on my fully patched T570, complaining about APC_INDEX_MISMATCH (win32kfull.sys). From what I can tell, this is likely related to a Realtek audio driver, even though I have the latest version already installed. Here's a similar thread for L560 and X260 BSODs: https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/APC-INDEX-MISMATCH-on-L560-and-X260/td-p/338.... And another for T460p: https://www.reddit.com/r/thinkpad/comments/4q9nbl/t460p_bsod_in_windows_7_x64_anyone_running_into/. However, the solution there was to update to 6.0.1.7855. My T570 is running 6.0.1.8142, so presumably, whatever the fix was is already in this version. And yet: BluescreenView doesn't even have a snapshot of the dump because it was stuck at 0% like that until I restarted it, so I can't show full details. Has anyone run into this issue on a fully patched T570? Is Lenovo aware?

Answer:APC_INDEX_MISMATCH BSOD (win32kfull.sys) on ThinkPad T570

I have not had that problem, but if the BSOD was not simply a quirk and continues to occur, there is a later driver available directly from Realtek (6.0.1.8186) that can be found under Quick LInks >> HD Audio Codec Driver at the link below. Realtek High Definition Audio Codecs [and driver]http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3 Note:  I am currently running 6.0.1.8186 (vs the 6.0.1.7910 available from Lenovo) on my H50-50 desktop without any problems, but do bear in mind that Lenovo has not yet completed its testing of this version on your system either. Cheers,

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When I first ordered my T570, I ordered it with the cheapest SATA hard drive, so that I could replace it with a SATA SSD that I've had for a while.  A few weeks ago ago, the machine started intermittently halting at the boot splash screen.  I managed to nuke my linux installation and reinstall the operating system, and all seemed fine, until a few days ago, where, mid-lecture, my computer starts throwing kernel panics like crazy---all errors relating to ext4.  It was my assumption that the SSD had finally kicked the bucket.  Thinking that, I ordered a new SATA ssd that arrived today, and I installed it. The problem is that after I installed the new SSD, I couldn't find the drive enumerated in an lsblk run from a arch linux live environment running on a USB drive.  Prior to installing the SSD, I had not used the laptop since the catastrophic failure. I placed the old SSD into the laptop, and same problem: drive isn't enumerated by lsblk nor is it listed in the BIOS. I've harvested an lspci and lsusb output in the hope that I could figure out what is going on.  Here they are lsusb:Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 001 Device 004: ID 04f2:b5ab Chicony Electronics Co., LtdBus 001 Device 003: ID 13fe:1e23 Kingston Technology Company Inc.Bus 001 Device 002: ID 0781:556b SanDisk Corp. Cruzer EdgeBus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lspci:00:00.0 Host bridge: Intel Corpora... Read more

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This is a one week old laptop. I have an Asus X555Q which is way lower spec but with which I have no issues running Windows 10 Pro 64 bit and Cisco/Putty.I dropped into Safe Mode and took out the video driver which it said was a problem. I reboot and everything seems to work for a short period of time but then it BSOD's again.This is a high spec laptop I bought for work, if it cannot handle the software I put on it, there is no point in having it.....

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I just got thinkkpad T570 (512 ssd, core i7, windows 10 pro, 16 ram, UHD).Usually the movement of touchpad is perfect, when I just move the point with doing nothing.  However, when I open pictures, setting and access to websites ( even this website), touchpad, trackpoint adn mouse are getting slower, does not move seconds, and losing the cursor, and moves sort time, this happens constantly, then eventuall, the cursor keeps freezing. I tried to move touchpad, track point and mouse, moreover, typing keyboard, nothing happens. but when I turn it off, into sleepying mode, and turn on. Then it works.Is there any solution to this issue?

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Hello,   are there any hints, when ThinkPad Compact USB Keyboard might be available in the latest generation/version, ie. identical to T470/T570 keyboard (grouped Fx keys)? Thanks,Aleq

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Hello Community, I hope you could provide me with a soluton for a problem below: Recently I received the Lenovo ThinkPad570 and this device is amazing. Intel Core i5-7200U, 8GB RAM, 256GB NVMe, WAN and much more. As I connected it to my home Wifi powered by powerfull and user friendly FritzBox 7430 I am having issues with my Wifi speed connectivity. After running some tests it shows me 4,5 Mbit/s download and 0.8Mbit/s upload. My PS4 runs on wifi aswel, if run a test there it goes up to 46Mbit/s download and 9Mbit/s upload. Connected phones and the tablet are working perfectly as well. I tried to install/uninstall drivers, but nothing seems to help. I just tried to connect it via LAN cable and does not even identify the network, however the FritzBox shows that the Notebook is connected, has full power bandwith etc. I tried the driver install/uninstall as well but nothing helped, still no LAN connection. So basically that is my problem and I am looking forward to receive some suggestions. If you need any additional information on chipset, actual drivers etc. just tell me what you need. Please advise. Regards,

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Hi guys, I bought the T570 with their cheapest SATA HDD so that I can clone it and upgrade myself, but once I popped open the back, I found that there's not an M.2 slot available for the upgrade drive (Samsung 960 Pro). According to the manual, https://www.manualslib.com/manual/1240407/Lenovo-Thinkpad-T570.html?page=139#manual, I need a converter of some sort, which I presume replaces the SATA cable and the mount for the much smaller form factor drive. I found this http://www3.lenovo.com/us/en/accessories/memory-and-storage/storage/HDD-BO-ThinkPad-M-2-SSD-Tray/p/4..., but it has 0 information on whether it's compatible with the T570, and whether this is what I need in the first place. Can someone help? Has anyone done this already? Can I pick it up somewhere so that I don't have to wait 5-7 days for it to arrive? I also have a 3-year NBD support contract, but after calling support, I am told they can't just come bring the part. Thank you in advance.













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Answer:Upgrade ThinkPad T570 from SATA HDD to M.2 NVMe SSD (Samsung 960 Pro) - parts needed?

I just called Lenovo parts, sales support, and technical support once again, and nobody is able to actually give me any reliable information. I can't believe just how awful this aspect of Lenovo is. A helpful Redditor pointed me in the direction of these 2 parts if that 4XF0N82414 part doesn't work:https://lenovo.encompass.com/item/11092983/Lenovo/01ER035/C.a._M.2_Ssd_Adaptor_Ht_Lts-1https://lenovo.encompass.com/item/11096057/Lenovo/01AY476/Assembly_Bracket_M-ssd_W_thm_m These are both listed as compatible with the T570, but are not in stock and cost over 2x combined. It's also unclear if this is what I need to perform the upgrade or not.

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hi, i have T60P laptop with windows vista bussiness 64 bit, 4GB RAM,the problem is: windows hangs when the laptop docked to a ThinkPad Advanced Dock, or when removeing the laptop from the dock. the only thing i can do is to force the laptop to turnoff by pressing and holding the power button. please help me to fix this issue.  thanksMarwan Siala

Answer:T60P windows hangs when docked to a ThinkPad Advanced Dock, or when removeing from the dock.

Hi Marwan, so is your dock powered ? Try to disable serial and paralel ports in BIOS. Regards,Martin

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Hello fellow users / Lenovo, In our office we have several X1 Carbons and several ThinkPad USB 3.0 Docks (0A33970) located all over the office. We typically bring our X1 Carbons around and use each other's Dock during the course of work. However, we recently face a problem with the Ethernet interface not working with other Docks, other than the Dock that the driver was installed with. Using other Docks, the Ethernet interface comes up as a generic Ethernet device with a yellow warning triangle inside Control Panel. Using the Dock that the driver was installed with, the Ethernet device works as normal. It should be pretty easy to replicate this behaviour, just get an X1 Carbon (fresh, Windows 8.1) and connect a USB 3.0 Dock to it, and install appropriate drivers.Verify that the Ethernet port works correctly. Next, disconnect the Dock and connect another Dock to the X1 Carbon. Observe that the Ethernet interface does not work, and see the yellow warning triangle icon under Control Panel. Uninstalling and Reinstalling the drivers with the new Dock doesn't work either. Only the Dock that the driver was originally installed with will work.

Answer:X1 Carbon / ThinkPad USB 3.0 Dock: Issues with connecting with more than one Dock

Need a resolution on this, anyone?

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It seems that Lenovo has released today first infos of upcoming models including X270: http://www.anandtech.com/show/10940/lenovo-updates-the-thinkpad-lineup-new-models-welcome-changes I have been postponing laptop purchase because I want one with QHD or better resolution, thunderbolt3 and ability to charge with standard USB type-C charger. Now it seems that for some reason that I cannot understand Lenovo has still decided not to include QHD or QHD+ resolutions to quite many of the upcoming models, including X270, Yoga 370, Thinkpad 13 and T470. It is now already 4.5 years ago from the moment when Apple Released Macbook Pro retina with QHD equivalent resolution. In addition some of the articles claim that the new USB type-C port in X270 will NOT have thunderbolt3 availability. And it is like 5.5 years since Apple included thunderbolt. I really think we should start noise from this. If there will not be a serious portable workstation like X270 with QHD or better resolution and enough USB-slots (at least 3+1) and thunderbolt support I am seriously considering to switch away from Lenovo (e.g. Dell XPS 13). I know that some people prefer FullHD (e.g. for longer battery life) so there could be an option for both. I want QHD because 1. If you want to have two web browsers side by side without horizontal scroll bars you will need minimun QHD, 2. Because you can actually start to see details in pdf books without zooming 3. Because you can have large amou... Read more

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Anyone know how many lanes the thunderbolt connection on the P51S has?

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It appears that the only way to report a BIOS bug to Lenovo is to post in the Forum (at least that is what hardware support told me), so here goes! Base system:20HF-CT01WW (T470s)BIOS: 1.11 (issue also showed up under 1.10)Windows 10 Pro Edition, Creators Edition, fully patched. Behavior has been observed both on a freshly built SSD (Samsung 960 EVO 500 GB) and on the shipped Samsung 128 GB SATA SSD with the shipped Windows install.Thunderbolt Firmware: n1wth02w.exeThunderbolt Drivers: n1wta10w.exeBIOS Issue related to Wake On LAN and Thunderbolt 3:"Wake On LAN" (Config -> Network) will be referred to as WOL"Thunderbolt(TM) 3" (Security -> I/O Port Access) will be referred to as TB3Using F9 in the BIOS to select defaults and then setting WOL to Disabled and TB3 to Enabled results in:Booting with AC power has no problems. The Thunderbolt port only shows up in Device Manager when the Thunderbolt firmware utility is run - it appears that Thunderbolt ports dynamically attach to the PCI bus only when necessary (i.e. firmware utility asks it to turn on or a device is plugged into the port).Booting with battery from a cold boot (machine powered off for at least 15 seconds) results in a hang with the windows boot time circle of dots cycling endlessly. Powering off the machine at the circle of dots, waiting a second or two, and then powering on the machine usually results in a successful boot into Windows 10.Once the notebooks successfully boots under battery power, restart... Read more

Answer:ThinkPad T470s BIOS bug - WOL and Thunderbolt 3

Issue #2 is easy so I'll start there.  Security-related settings are never changed by loading defaults.  It's working as designed.
 
For your observation about "FOR EVALUATION ONLY. NOT FOR RESALE.", I will pass this along to BIOS team.  Clearly an oversight!
 
For issue #1, it will take me some time to research this.  I'll get back to you soon.

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How to reproduce:1. Remove charger and close the lid.2. Power up.Note: the Windows 10 Fast Startup feature should be disable for reproducing this issue robustly. Issue:1. Windows 10 boots very slow.2. After boot, Windows 10 will detects two ejectable device: Base System Device and USB Root Hub 3.0.3. If reboot, it will freeze at the Lenovo logo. Environment:1. Thinpad X1 Carbon 2017 [20HR000FUS]2. BIOS Version: N1MET31W (1.16)3. Windows 10 Pro 1703 x64 There are several ways to fix it:1. Disable Thunderbolt in [BIOS]-[Security]-[I/O Port Access].2. Hibernate and recover, everything will fine.3. If Windows 10 Fast Startup feature is enabled, manual power off and power up again without closing the lid may fix it. 

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Lenovo Thinkpad X1 Carbon 20A7...etc. ...mini displayport / thunderbolt...check this out...you will be surprised.....!!!!! http://support.lenovo.com/us/en/downloads/ds039624   

Answer:Lenovo Thinkpad X1 Carbon 20A7 Thunderbolt

Why are only W540 and W541 listed as the supported models? Are you saying it will work with X1 Carbon as well? What kind of devices can you use once that driver is installed?

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I am trying to connect a ThinkPad t460s to my 27'' Apple Thunderbolt display. There's a port on the right hand side of my notebook which accepts the connection from the Thunderbolt plug, but nothing shows up on my display when I plug it in.  I am not a computer person and have no idea why this is happening. Any help/advice would be greatly appreciated. Thanks!

Answer:Connecting ThinkPad t460s to Thunderbolt Display

Hello and welcome,
 
I wasn't aware that a T460s had a Thunderbolt port.
 
Looking at the (English) User Guide - ThinkPad T460s page 2 this is what I see for the right side ports:
 

 
Which one are you trying to use?
 
Z.

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Hi, I have the Thinkpad Twist S230u, in the specs it says it has a mini display port, but is this port a Thunderbolt? I read too many things in forums and I got mixed up.  I want to be sure it has.  The ultrabook uses the Intel 4000 integrated graphics.The reason is I want to plug something like the MSI GUS II in this port to have external graphics.  Will it work?Thanks!MaDube  

Answer:Thinkpad Twist mini display = Thunderbolt?

It is a displayport only. Here is the list of ThinkPads that have thunderbolt ports. There are currently only two models of ThinkPad that have Thunderbolt ports. http://www.thinkscopes.com/thunderbolt-port-on-thinkpad-t430s/

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I was wondering about the Thunderbolt device as there are no drivers at the support page and even the Solution Center/System Update Utility doesn't recognize the Thunderbolt device. As so it isn't listed in the Windows Device Manager. I made sure that it is activated in the Bios (Thunderbolt Enabled).When I plug in a second display via a Display-Port to DVI Adapter, the second screen is not recognized. So I guess the device/driver isn't even installed. Sadly I don't have another Thunderbolt device to test its functionallity.I try to buy the apple thunderbolt to firewire 800 adapter. Does anyone know if it will work with non-apple thunderbolt implementations?Any help is appreciated.Thanks, David













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Answer:Thinkpad Edge S430 Core i7 Thunderbolt Device

Hey Dagavie,
 
I believe that Thunderbolt is part of package and that is why you don't find as a stand alone download. What you can do is try uninstalling the video drive and installing the latest version.
 
Here is the link:
http://support.lenovo.com/en_US/downloads/default.page?
 
Also the device itself could need its own driver that you would have to get from the company its from. Like the monitor your try to connect.
 
Being as apple doesn't like to play well with others I can guess it wont work but this is just a guess and not a fact.
 
Best Regards,
 
Hiro





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Anyone know how many lanes the thunderbolt connection on the T570 has? Don't see it listed in specs.

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I have a P50 with the Intel 530 video and the HDMI and Thunderbolt ports have stopped working.  Lenovo has replaced the motherboard and they work on the tech's flash Ubuntu OS so it's not the hardware. On 10/24, during the Lenovo or Windows scheduled updates, I see some changes to the video driver.  That's when they stopped working.  I tried roll back but it doesn't work.  I have read previous posts on P50 HDMI issues and have updated the BIOS, Firmware and Thunderbolt software.  I've run all Windows and Lenovo updates.  Of particular importance, Lenvovo keeps trying to push a large "Thinkpad Video Features" update on me but it won't install.  It says it is for Nvidia N16S and Quadro 16P so that makes sense to me, I just don't know why it keeps trying to push it down to me. Anyone experience this issue?  The screen shots show the Lenovo update they are trying to push on me and the updates to the display adapter driver that occurred on 10/24.  Since then it just hasn't worked.

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Dear All fellow,   I have a technical problem as below, hoping you can help me solve this issue.   Firstly, I had just purchased a Thinkpad T430s in previous days, it has a thunderbolt port and now I want to purchase IMAC 2012 "21.5" inch. But I want to transfer data between Thinkpad T430s and IMAC 2012 with thunderbolt port and also I want to use this iMac 2012 "21.5" inch as an external screen on my T430s with this thunderbolt ports. I don't know whether it can be workable or not.  Can you help give me some comments?Thanks for your help!!Andy Ling

Answer:Thinkpad T430s can connect to Apple IMAC 2012 "21.5" with thunderbolt port ?

Thunderbolt port gives you access to PCI and DP interfaces. DIsplayPort is output port only, so you can not "stream" output from your TP to MAC. PCI - should be possible, but I doubt that there is supporting circuitry for this. There is Thunderbolt to Ethernet adapter that can be used to transfer data. EDIT: If you want to connect screen only then it is possible.





---T430s (i7 / HD+ / Intel 520 SSD / 16 GB Ram)Previous: X60s, Portégé R100

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Hi, I got me the Dock with the goal in mind to connect all USB devices to it. But an external USB DVD-drive and Radio keboard and mouse do not work on it.  Doe any one knows a reason for it? If directly connected to Laptop it works. Thanks.

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I have an old Thinkpad T41 (2737-NG1) with a ThinkPad Dock II. The info for the dock says:Serial, parallel,keyboard, mouse, FDD, monitor, four USB 2.0 connectors (USB 2.0capability required on attached ThinkPad system), line-in, line-out,and digital monitor support/DVI*and:If DVI is supported on the attached ThinkPad system.DVI supports up to SXGA resolution. So, any idea if my T41 will be able to use the DVI conector to hook to an external monitor or not?Thanks    

Answer:DVI on ThinkPad Dock II w/ T41?

Hi devnulljp, For the past couple years I've used a T42 with the same video card (Radeon 7500) in the 2878 Mini-Dock with DVI out to 1920x1200 external monitor. Your T41 (must be 2373, right? :-)) should have no trouble running DVI through the Dock II.





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Hello,I noticed 2 new thinkpad docks were referenced: Thinkpad Basic Dock and Thinkpad Pro Dock, listed here. There's also new "ultra dock".They're designed for thinkpad t440s.But I wonder if they also work with thinkpad t431s?that would be logical because the old series 3 docks have former AC connector, whereas t431s has the new rectangular one... T431s Manual says that series 3 docks work with it though.













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Answer:New Thinkpad Pro Dock

40-series system use completely new docks and have different docking connectors.  Physically the docking connector is smaller.
 
30-series system (including T431s) use the series 3 docks.
 
It looks like the website you linked was never updated for T431s but I can assure you that it uses the series 3 dock and not the new basic/pro/ultra docks.  Sorry for this confusion.

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Hi all,I have a type 2505 docking station paired with my t500 but since the win 10 upgrade it has ceased to function correctly anyone got any ideas where I can get win 10 drivers for it? 

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Will the ThinkPad USB 3 pro dock allow me to add two monitors to my Lenovo U31-70 laptop. this is not a ThinkPad. Just to be clear, i want to add two external (larger) monitors. without using the internal laptop monitor which is quite small for some of my work.  I have scoured the Lenovo website but it's so poor I just can't find any info on what laptop works with this dock. (unless you have some other solution to solving my problem) I also see there is a USB 3 Basic dock which is less expensive. will that one work? if  the cheaper one will do the trick, fine. I'm connecting to either DVI or VGA monitors, whichever works best. 

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Would the always on feature on the usb port of my t420s still work (always on) through a thinkpad mini dock? Thanks

Answer:Thinkpad mini dock plus

the Always on Port is the yellow port on the laptop itself, the dock doesn't have these 'always on usb ports'.

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Question: Thinkpad dock 2877

HiI just aquired a ThinkPad Dock 2877 s/n 09-1831 PN 62P4547I need the drivers for WindowsXPI found drivers on the IBM website and the first thing it says is put a floppy in,  SUPRISE no floppy on this IBM T40Any Help?Regards Al





Regards AlThinkPad Dock 2877 s/n 09-1831 PN 62P4547ComputerIBM 23737CU ThinkPad T40 System Serial Number: KPBPNPA

Answer:Thinkpad dock 2877

Hi altownsend, welcome to the forum To be honest, I don't believe you need drivers for the dock, (surprises me that you found something). Just put your turned off TP in the dock, (with power attached), start your TP and the ports etc. will be recognised automatically by XP.If you have hardware in or attached to the dock, you will need drivers for these.Message Edited by andyP on 12-24-2007 11:25 AM

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hi,
I have this IBM Thinkpad x30 thani needs repair. It is locked onto a docking device.
The key have been lost.

Does anyone knows a trick to open it or where to find the key, I could not find this info anywhere. Thanks !!!

Also when booting, I got the windows xp logo then the blue screen with the mention that windows has be shut down to prevent damage tot he computer.The reason: unmountable boot volume. this is an OEm so I really cannot use recovery console because of the manager password. I cannot remove the HDD and place it in my PC as slavebacause the dock key is missing. Any suggestion?
 

Answer:thinkpad x30. lost dock key

There are a whole lot of red flags in your post that hint at some type of theft.
 

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Using a thinkpad P70 with the new workstation dock. If I put the P70 on the dock with the lid closed and press the power button on the dock the laptop powers up but nothing appears on the two display port monitors that are connected to the dock. If I put the P70 on the dock, open the lid and press the power button on the laptop then the laptop boots ok.  I can then close the lid and continue work off the two connected monitors. I want to know how I can avoid having to open and close the laptop lid since it kind of destroys the point of having a docking station. Had a W510 beforehand and it did not display this problem.










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Answer:ThinkPad P70 with the new workstation dock - will ...

Solved this.  Went into BIOS settings; display and changed boot device to monitors connected to dock.  When the laptop is powered on with the lid closed it now displays windows login screen on the primary monitor.

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I've recently received my new x1 yoga with wigig dock.  Quite happy with the machine, despite the battery life being far less than 8 hours-- more like 4 with normal use. Finding the wigig dock to be quite unusable. Needs to be on all the time, doesn't save power.While it is on and unconnected, it will display instructions to connect the dock on the connected display so my monitor won't sleep.Takes 10 seconds or so to start up or shut down.Makes a noticeable whirring noise.Range of around 1 metre. Has anyone else figured out if you can actually configure this thing to sleep or not show annoying instruction screens?      

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Hello,I am a new member to this forum and I hope to both receive and offer help when asked for.I acquired the Thinkpad W340 laptop and I want to buy a ThinkPad Ultra Dock ,I do not know which one, either ThinkPad Ultra Dock 135W or  170W,Comments and help will be greatly appreciated.Thankszsmi













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Answer:ThinkPad Ultra Dock

Hi Zsmi,
 
Welcome to Lenovo Community Forums!
 
Refer here to find the compatible docking stations for your model.
 
Best regards,
Mithun.





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Hey, I just got myself a thinpad T440p and was planning on getting a docking station. Since i have never gotten one before i was confused on which one should i get. I wanted to get the thinkpad Ultra Dock but was confused on how i would determine if i should be getting the 90W, 135W or the 170W. I live in Canada, Ontario if it makes a difference. I was also curious, whats the main difference between the basic dock and ultra dock. Is it worth it for me to get the ultra for work? Thanks,Attiq













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Answer:Determining the right thinkpad dock

AFAICT, the majority of the difference is the available number of video ports. If you plan on attaching lots of displays, go for the Pro or Ultra dock. (Basic only has a VGA port.)The 90W dock will probably work fine, though if you plan on having a ton of peripherals attached, you might want the 135W. (AFAIK, the dock itself is the same; you just get a different wattage power adapter.)

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i bought a lenovo thinkpad edge which is missing the model sticker from the bottom left of screen
 
all i need is a link to the most recent windows 7 drivers including bios update
 
and i would like to know a list of processors i could upgrade to current cpu is i3 m370 @2.40ghz
 
 
this website does not recognise serial number or product so i will post all th details i can below .... please help !!
 
 
 
LENOVO THINKPAD EDGE
 
STICKER ON BOTTOM ......
 
TYPE 0319 - 2AG
S/N LR - xxxxx     11/10
PRODUCT ID: 03192AG
 
Mod edit: S/N removed

Answer:Unknown thinkpad bios support and processor upgrade support needed

Welcome to the forum!
 
Your model is a ThinkPad Edge 15
 
ThinkPad Edge 15 0319-2AG
i3-370M(2.4GHz), 4GB RAM, 500GB 5400rpm HD, 15.6in 1366x768 LCD, Intel HD Graphics, CDRW/DVDRW, 802.11bgn wireless, 1Gb Ethernet, UltraNav, Camera, 6c Li-Ion, Win7 Pro 64
 
You can get the drivers from the EOL page: https://download.lenovo.com/eol/index.html 

 
Since you have an Intel model, you can upgrade to any of these CPU's:
 

Intel Core i3 370M, 2x 2,26 GHz, 3MB Cache
Intel Core i5 450M, 2x 2,40 GHz, 3MB Cache
Intel Core i5 460M, 2x 2,40 GHz, 3MB Cache
Intel Core i5 480M, 2x 2,66 Ghz, 3MB Cache

-

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I am trying to use a 3rd party external GPU enclosure that attaches via thunderbolt, and when attached, I got the message pop-up that external GPU support was not enabled by the vendor, and as such the device will likely not work? Has Dell locked the Latitude 7480 down to no external GPU support?

Answer:Latitude 7480 - Thunderbolt 3 - Thunderbolt software say external GPU support not enabled?

Probably.  I read somewhere that since Dell is pushing their Alienware external GPU stuff that uses a proprietary connection, they never enabled external GPU support via Thunderbolt.  

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 I have 2 Dell u2412M attached via DVI at the above mentioned configuration. Triied to attach both via Displayport and only one worked at FHD, the other only at 1024 x 768. Is that normal? OS ist Win 8.1 prof. All Drivers actual Thanks Kind Regards Nik





ThinkPad t540p, 2880x1620, i7 4700MQ, 16GB, 256GB SSD, WWAN

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New P50 user here.   Computer is very nice,  I have many HP Zbooks at my company, they have been mostly trouble free but I wanted to give lenovo a try.  This machine has alot of good features except for this docking station!  I am running Win7 Pro,  I have sucessfully installed a Samsung 960 Evo M.2 Drive and cloned the 500 GB WDC drive that came with the computer.  Everythig on the computer itself operates well,  I have all the normal windows updates, and all of the critical and important lenovo updates per the solution center. Lenovo Service Bridge will not install for some reason.  So that has been the one other difficulty I am having. Docking Problem:  I have been unable to get the USB ports work on the dock to work due to a driver/software issue I cannot find the right drivers to use  on the lenovo website When I lay the P50 in the Dock or boot it up on the dock it will say Lenovo ThinkPas WS Dock Driver not found/not installed correctlyLenovo ThinkPas WS Dock Driver not found/not installed correctly   Says it twice once for 2.0 USB and once for 3.0 I am assuming.   It seemed to install correctly on the first dock but no USB were working so i went to Device manager and uninstalled now they won't come back. Which could be my mistake.  I followed some info I saw online about trying that. Can anybody help in locating a suitable drivers to try manually? I tried ... Read more

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Hallo Can anybody confirm whether the T540p with the nvidia 730 can drive  2  x 2560 x 1600 Monitors via both DisplayPorts of the ultra dock? Thanks Kind Regards Nik





ThinkPad t540p, 2880x1620, i7 4700MQ, 16GB, 256GB SSD, WWAN

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I have a ThinkPad T420 - with only USB 2.0 Ports. I bought a docking station 4337 with a USB 3.0 Port - but I cant use it with USB 3.0 speed. Where is the problem? What is the solution?













Solved!

Go to Solution.

Answer:T420 can't use USB 3.0 of ThinkPad 4337 dock

T420 doesn't support USB 3.0, the only solution is to upgrade your machine to T430.

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Is there any official and correct information about supported multi-monitor configurations with new Thinkpads? I'm trying to get Thinkpad P70 with M3000M + Workstation Dock (with 230W) to display different images on two external 4K monitors (Dell P2715Q), and so far without any success. Using DisplayPort 1.2 cables, no MST. Windows 10. All works fine if I'm only connecting one monitor. Laptop screen and the monitor happily get to 4K resolution @ 60Hz. However, as soon as I connect the other monitor, one of the monitors switches to 1920x1080, and 4K resolution isn't available to choose for that monitor. If resolution is set [email protected] both monitors work, but I want 60.  Tried everything. Switching between Discrete & Hybrid in BIOS, clean Windows 10 install (on a separate drive), different cables etc. Same result.  Looking for explanations, went to nVidia Control Panel,  and it reports that BOTH monitors are hooked up to the same DisplayPort (attached)?! Can P70 drive two external 4K monitors @ 60Hz at all?    
























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Answer:Thinkpad P70 + dock and 2 * 4K external monitors @...

Did p600 wrote:Is there any official and correct information about supported multi-monitor configurations with new Thinkpads? I'm trying to get Thinkpad P70 with M3000M + Workstation Dock (with 230W) to display different images on two external 4K monitors (Dell P2715Q), and so far without any success. Using DisplayPort 1.2 cables, no MST. Windows 10. All works fine if I'm only connecting one monitor. Laptop screen and the monitor happily get to 4K resolution @ 60Hz. However, as soon as I connect the other monitor, one of the monitors switches to 1920x1080, and 4K resolution isn't available to choose for that monitor. If resolution is set [email protected] both monitors work, but I want 60.  Tried everything. Switching between Discrete & Hybrid in BIOS, clean Windows 10 install (on a separate drive), different cables etc. Same result.  Looking for explanations, went to nVidia Control Panel,  and it reports that BOTH monitors are hooked up to the same DisplayPort (attached)?! Can P70 drive two external 4K monitors @ 60Hz at all?    Did you get any feedback regarding this?

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Hi,  since the latest update 14/4/16, One Link Dock does not get recognised by my E540 and USB, network and sound is not working...When I connect my USB devices on the laptop directly all is OK! Something from the update messed it up!

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I've just bought a ThinkPad USB 3.0 Dock for my i7 X220 having been at a site last year which had Fujitsu PR08 USB 3.0 replicators - those, once I had installed the driver, worked perfectly with two 1920x1200 displays. Anyway I can't get my displays (LG IPS235 1920x1080), either via DVI-D or DVI-I with VGA adapter, to work plugged into the dock. They work fine when connected directly to the X220. I suspect this might be a USB 3.0 issue as it seems the support for USB 3.0 on X220 is not quite what I'd expected (e.g. see https://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-and-Mini-Dock-Series-3-with-USB-3-0/td-p...). USB devices connect via the dock, but at USB 2.0 speed (which apparently is to be expected). I can't see a network device at all (shouldn't it show up as another network adapter in adition to the built-in Intel 82579LM NIC?). I have removed displaylink software and ThinkPad Dock software (originally I went to the latest 1.7.15 but tried cleaning everything off and using the older version 1.07.04 (no luck) then upgrading to 1.7.15 again). I'm sure I read that this dock was compatible on a Lenovo spec somewhere. I have been through http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT073584 So far it's wasted a lot of time and been very disappointing - I'm kind of wishing I hadn't bothered  (I'm not sure if the supplier will take it back as I've opened the packaging etc). Has anyone had any more success with th... Read more

Answer:X220 and ThinkPad USB 3.0 Dock - any success?

A quick update:Under Windows 7 I couldn't get the dock to work at all well - basically it worked as USB2 hub and that it. This included a long call to Lenovo and reinstalling the ThinkPad dock softare several times, from both the original CD and the latest ones. Note I even installed the latest version of DisplayLink drivers (7.5M1) directly from their site which did work (core went from 7.5.5172.0 to 7.5.54051.0) but gave a useful warning that the USB3 host controller software (Renesas emulation stuff) might need updating (and I found a 2.1.39.0 version, compared to the 2.1.36 Lenovo version, which I tried too - installed but didn't help). DisplayLink also mentioned (here) that Windows 8 had a different way to deal with older USB3 controllers like Renesas.Anyway, I was all set to try send the dock back and thought I'd try Windows 8.1 (which I'd bought and was thinking of trying out on a new SSD).On Windows 8.1 the USB 3.0 Dock seems to work fine: display, network and USB ports. Currently I've even got 4 displays running off the X220: 2 x DVI-D in the dock, 1 VGA plugged into the X220 and the built-in screen. I don't suppose this would be any use for games, but for business work it seems to be working fine so far Note: I installed the latest DisplayLink driver again (mainly because I thought that I was missing transparent borders - turns out that's because Aero Glass has currently gone from Win8!). For anyone who's interested here's the USB section of device manager - le... Read more

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At this point, I am incredibly dissatisfied with both my Lenovo product (the Thinkpad Helix) and Lenovo customer support. I have written a great many forum posts and emails about problems with my thinkpad, and almost always either get no reply or a link to some firmware update that rarely fixes the problem.I am writing this post because I need to be able to purchase a replacement keyboard dock for my Thinkpad Helix. I have had numerous problems with it, and no matter how many forum posts I've made I have gotten but a single helpful solution for one of the many problems with this keyboard. I've decided that it would just be better to replace the dock and be done with this nonsense. My warranty has run out and I cannot replace the whole computer as it is all I have besides my phone, and I do not have the money to buy a separate laptop. So all I want to know is where I can buy a simple replacement for my keyboard dock. I have looked all over, but your site seems to be so poorly designed that all I can find on the web is an overpriced version that I cannot get and do not want. So if somebody, anybody, could point me towards a webpage, or order form, or email address, or SOMETHING I can use to buy a replacement for this broken one, I would be very thankful.

Answer:Thinkpad Helix - Replacement Dock

By continuing to avoid replying to this thread, Lenovo is only reinforcing my negative opinions of them as a business.

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Laptop: ThinkPad E530 (3259-MAG) conected to USB 3.0 dock (newest firmware installed) to esternal monitor HP LA2205wg the mouse notably lags on the external monitor. When monitor conected directly to VGA output on Laptop, then everything works fine. Is there any solution to this? Windows 8 (Enterprise edition) 

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Hello. I would like to resolve my problem with my E540 with OneLink Dock Pro.  When dock is connected to my notebook and I press power button, backlight of display lights up, but display stays black, no lenovo logo, nothing... Sometimes it shows logo but it freezes on this logo too. When I disconnect dock, notebook boots up normally. I tryed to disconnect monitor, keyboard and mouse from dock too, but it has no effect. This "freezing" seems to be happening only when dock is connected. On charger notebook boots up normally. And last note, this is happening only on "cold" start, restart works normaly. Problems started just after flashing new firmware to dock (v. 2.30) and BIOS update (v. 2.23). I do not know what made this problems, because I was doing these updates together. Thanks for any answer...

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Hello, Three quick questions related to fine tuning the USB Dock 3.0 with my new ThinkPad T430i laptop and existing LG Flatron 42043T monitor: 1)  How do I get the display to fill the entire space on the monitor?  Currently, the displayed content does not fill all the available space on the monitor.  There's black space around the displayed area.  I've tried pressing the AutoSet button on the monitor, but it doesn't changed the amount of space filled.  My operating system is Windows 7. 2)  What are the quickest and recommended ways to undock?  With a previous dock, the Shut down menu from the Microsoft menu provided an option of undocking.  There is no undocking option on that menu now.  I've been putting the laptop into sleep mode and unplugging the USB 3.0 connector from the laptop.  This seems slow and I am wondering if there is a better way. 3) Would someone confirm that the Dock does not charge the laptop?   Thank you  in advance,SS

Answer:ThinkPad USB Dock 3.0 Configuration Questions

1. What resolution are you using on the LG flatron, also are you using it in clone or extended mode?2. There is a undock button on top of the USB Dock 3.0 press that, it will initiate the undocking behaviour.3. It doesn't charge your laptop battery.

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Hello everyone.  I just purchased a new Helix with the Intel HD 4000 video chip.  I also purchased the thinkpad usb 3.0 dock.  My monitors will support resolutions above 1920 x 1080; however, none of the dialogs will allow me to configure my resolution for anything higher than 1920 x 1080.  I've connected the two monitors to the dock via dvi cables.  Any advice would be greatly appreciated.  I'm accustomed much higher resolutions. My Helix is configured with 8GB of RAM, 256GB SSD, and the Intel HD 4000 graphics adapter.

Answer:What's the max resolution for thinkpad usb 3.0 dock with helix?

ThinkPad USB 3.0 dock supports single link dvi resolution (which is around 1920x1200 or 1920x1080 at 60 hz), so if you have something like a monitor that supports dual link dvi resolution (i.e. 2560x1440 or 2560x1600), you would need to use your Helix's own miniDP.

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hello lenovo useres!!! i got my X1 Carbon one year ago together with a USB 3.0 Dock and a classic Syncmaster monitor from Samsung.... my problem is:when i want to use the samsung monitor as a 2nd screen....my laptop cant recognice the screen.   i have no clue what to change again . cause i tried nearly everything....it also says when im gonna change the settings of the screen from tv to pc.....there is no connection   hope someone can help me!!!

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Can you please help me out, how to fix exclamation point:
I have chosen this option below





Quote:
C. How to Install and use
=========================
For nomal installation in OS, Please double click the driver package exe file and follow the screen guidance to install the driver.


here is Image taken from Device manager

Thank you very much!

http://download.lenovo.com/ibmdl/pub...sb3.0_dock.txt

Answer:ThinkPad Basic USB 3.0 Dock (4X10A066WW)

Hi ...Was the Manual no help ? ... Try the Troubleshooting section on Page 17 ....

Was the Firmware updated ? ...

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