Computer Support Forum

Satellite - U920T-117 need system reset disc.

Question: Satellite - U920T-117 need system reset disc.

Hi,

my hard disk was playing up so i and refused to boot with blue screen error 34, after trying everthing else i decided to use the toshiba harddisk recovery tool that was on the recovery partition.

this has deleted all the partitions and i am no unable to load any operating system, i am looking for anyone that has a recovery disc for this system so i can the restore it back to factory defaults.

thanks
ali

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Preferred Solution: Satellite - U920T-117 need system reset disc.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi
Im wondering if anyone can help me

my son has destroyed his laptop and its costs a lot of money to buy a recovery disc
JBH I tried to reset the computer and has had no luck it is in warranty but apparently not for this problem.

Can anyone advice me what to do
Im not very computer savvy.

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Hi,

I've bought the Toshiba Satellite U920t-100. i have for this tablet some questions. can i simple install windows 8 professional over the current installation?
what about the driver's, toshiba installed software and others? are the any problems with it?
is there somthing to know about a win8 pro installation?

What about the display when i run the u920t with an external monitor ?

I want buy me the Toshiba PA3927E-1PRP Dynadock U3
is that a good idea for that?

Best regards

Answer:Some questions about Satellite U920t-100

So many different questions? so let?s start with the first one.

>can i simple install windows 8 professional over the current installation?

Read this Toshiba FAQ document. It provides all answers and an detailed instruction.
[How to upgrade Windows 8 to Windows 8 Pro|http://aps2.toshiba-tro.de/kb0/HTD2B03F20002R01.htm]


>what about the driver's, toshiba installed software and others?
Windows 8 uses the same drivers like Pro

>What about the display when i run the u920t with an external monitor ?
What do you mean exactly? You can use internal display, external display or both at the same time

>I want buy me the Toshiba PA3927E-1PRP Dynadock U3
>is that a good idea for that?

Why not. Dynadock U3 supports own GPU therefore you could use 3 displays at the same time

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Hi guys,

my girlfriend ordered a Toshiba Satellite U920T-100 about three months ago, and she has had problems with it since. We are not quite sure what causes them, because they seem to happen at random.

The issues are:
- It starts, but freezes at the Win8 Login with a blue screen (a rather warm blue, not the blue screen of death)
- It won't start at all, only after few attempts
- It won't shutdown
- It freezes while organizing files (e.g. copying files from A to B, but not even large amounts of files)

Again: those issues seem to be appearing completely at random, I wasn't able to reproduce them in any way.

Additionally: the WLAN connectivity is really bad.
The laptop isn't able to find networks, while my laptop has no problems with it.
And when it does find them and connects, the connection gets lost - again: no clue why.

This surprises me the most, because in the tests and reviews I've read the connectivity got praises everywhere.

Should I factory reset it?
Run through some specific tests?
Or is is hopeless, because there're so many issues with it?

I would appreciate your help!

Answer:Some issues with Satellite U920T-100

Hi

>Should I factory reset it?

I think you should do that because the described issue can be related to system problems as well as hardware issue (i.e HDD). The factory recovery helps you to check if its software or hardware related problem.

Usually all software (system) problems could be solved by recovery process. Hardware problems would continue.

So from my point of view, system recovery is the first step you should try to perform in order to solve the issue.
In case this does not help, an hardware issue (HDD or RAM) can be possible and since the notebook is still covered by warranty, I would recommend you to contact the service in order to check the unit.

Hope my advice could help you a little bit

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Hello,

Is there somebody that can tell me if GPS on this tablet can work without data connexion ?

Impossible to use it normaly actually.

Thank you !

Answer:How does GPS works on the Satellite U920T?

Hi

The inclusion of a GPS is a nice feature for road warriors ;) but the point is that you?ll need to tether the U920T to your phone, due to the lack of cellular data connectivity.

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Hello someone can hepl me?

I can?t use my webcam, it doesn?t works.

When i go to device administrator in the image devices I haven't any webcam, and I have a unknown device but it can't search the correct driver in internet,

Where is the webcam driver in the Toshiba support section?
I think this is the problem but could be another one.

Can someone help me?
Thanks

Answer:Satellite U920T - webcam is missing

Hi dude

What system do you use?

As far as I know the Satellite U920T where preinstalled and delivered with Windows 8

The webcam software is not available for Windows 8 because the system contains and provide an own webcam driver. This means that webcam should be recognized automatically.

Feedback is much appreciated.

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Hello, I need to be able to connect my U920T to VGA projector for presentations. I bought an HDMI to VGA adaptor which works fine for the video but not the audio. Is there a setting I can change to force to laptop to use to internal speakers rather than output through the HDMI?

Answer:Satellite U920T connecting to VGA projector

>I bought an HDMI to VGA adaptor which works fine for the video but not the audio

VGA port/cable does not support audio. You can send only video signals.
To get audio signal you would need to connect the notebook to the projector additionally using an audio cable.
Maybe you could connect the notebook?s headphone jack with projectors audio IN port (if available)

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Hello together,

i have been using nice nice device now since a few weeks and starting to get troubles with it.

I have the problem that randomly the touchscreen get without any function, i can touch the screen
however i want but without any reaction.

It just starts without starting any applications or anything before, i just browsing in the web and from one second to another.

If i restart the PC, everything is working normal again, i still using the drivers that were pre-installed and did not any changes to the Drivers so far.

Any suggestions what could cause this issue ?

Kind Regards

Answer:Satellite U920T-10G - touchscreen without any function

Hi

In my opinion an process which controls the touchscreen hangs or does not response anymore and therefore you cannot get the touchscreen function to work.

Would recommend to reinstall the +Toshiba System Driver+ from Toshiba EU driver page.
If this does not help try the system recovery and test the unit with factory settings.

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Since i installed MS office 2013 the touch screen function is not available any more in the system settings.
Who can help me?

Best regards J?rgen

Answer:Satellite u920t - Touchscreen does not work

Hi Juergen

Which machine do you have?
Have you tried to remove Office and test functionality again?

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Hi,

My display settings say: generic pnp monitor with a driver date of 2006. Updating the display settings does not change this.
What is the proper display driver for this laptop and how can i change it?

Answer:Old display driver for Satellite U920T-10J

Proper display driver you can find on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
There you can find last and tested drivers.
All drives offered there are part of original recovery image when you get notebook with preinstalled operating system.

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Hi,

after the windows creator update, i get BCD error message 34, i have run the following:

bootrec /fixmbr
bootrev /fixboot
bootrec /rebuildbcd - this gives and error message of 'a device attached to the system i not functioning'

I have managed to go to the c: drive and copy all data to a USB stick

was going to run Toshiba maintence and recover HDD, does this set the machine back to factory defaults as it says it will erase all drives and partitions ?

thanks

ali

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Hello,
The microphone and the webcam do not work.
Can you give me a solution.
I downloaded the Sound System drivers unsuccessfully.
Thank you for your help.

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Has anyone upgraded a Toshiba U920T to Windows 10?

I only ask because that model is not listed in the Toshiba Tempro list of models that can be upgraded. So am I stuck with Windows 8.1?

My part no is PSUL1E-00D00JEN; SER No:: ZC128613H

Answer:No Windows 10 support for Satellite U920T?

According to this Toshiba page: “models supported for upgrade to Windows 10”, the Satellite U920T will not get Win 10 drivers.

http://win10upgrade.toshiba.com/swup...spx?region=TEG

Models not listed do not support an upgrade to Windows 10.

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Anyone elses touchscreen freezing for extended periods?

Answer:Satellite U920T-117 - freezing touchscreen

Have you noticed it from the first moment of usage?

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I have a fresh system with Win 8.1 64bit ??but in the course of my installations leads something to this problem.
I never had this trouble.

Who can help me?
Every time I have to renew system but it does not help.

greeting markus

Answer:Satellite U920t . Win 8.1 64bit swiches from dpc

Sorry matte but could you provide more details to your issue and could you describe this problem in detail

Your post is not very helpful and more details would be required.

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Since 2 weeks my microfone dont work in skype.
Also my touchscreen dont working.

How to pepair?

Answer:Satellite U920T-10J: microphone and touchscreen not working

Regarding the touchscreen issue:
Does it happen while the screen is pushed up?

I read about the similar issue in different thread and this problem could be related to lose connection.

But check firstly this workaround:
1. Window+run
2 .type services.msc
3. go to Human interface device access
4. right click --->property---->start up type----->automatic (delay start)

But if this will not work, the issue could be caused due to hardware malfunction and such kind of issues must be fixed by authorized service provider.

Regarding the internal mic issue:
Please check if internal mic appears in control panel – sound – recording device
Check also whether all recording device are enabled. Click right and ensure that both options “show disabled devices” / “show hidden devices” were marked.

Also the Skype sound settings should be checked. The internal mic should be chosen as default mic.

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Error BSOD Toshiba U920T card reader and Windows 8.1

Whenever I do a Scan, Format, Copy or Delete operation on my internal SDCARD I receive this error.
KMODE_EXCEPTION_NOT_HANDLED or FAT_FILE_SYSTEM,

I have tested everything, all drivers are updated and it happens even with laptop in safe mode.

I even experimented with SDCARD formatted with Fat32, exFat and with NTFS.

This happens with the internal reader, if I use an external SDCARD reader connected to USB, there isn?t any problem, so there is no physical problem with cards.

I use 2 SD, one with 128GB and the other with 32GB.

If 32GB inserted, I do a disk>properties>scan and comes the BSOD saying FAT_FILE_SYSTEM without number

If 128GB inserted, I do a scan and comes the BSOD saying KMODE_EXCEPTION_NOT_HANDLED no number

Anyone has any idea or my internal card reader needs to go guarantee?

Answer:Satellite U920T - SD card reader error

It looks like the internal SD card reader does not handle the inserted cards properly.
According to the notebook specifications (user manual) the card reader supports the SD card, SDHC and SDXC cards.

The card reader supports
SD cards up to 8GB
SDHC card (4GB/8GB/16GB/32GB)
SDXC card up to 64GB

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Hello,

I have a new U920t-102 which I am very happy with, but I have this issue with the mousepad's right click (meaning the 'button' the user is able to press on the bottom-right side of the mousepad): sometimes it actually works as a right click, sometimes it works as a left click.
This is annoying especially during web navigation: I'm used to right click on links and open them in a new tab, but when the right click acts as left, I loose the current web page.

I tried to figure out what this behaviour depends on, looking at the animated synaptic icon in windows' tray bar while playing with the left and right click; if I continuosly press the right click button on the mousepad, after some repetitions it will consistely and correctly work as right click, but if press the left click once or more than once, the right click button works as left click for some pressures, and then 'corrects' itself and start again to work correctly.

Any idea/suggestion? is it a hardware problem?

Marco

Answer:Satellite U920t-102 touchpad right click issue

Usually the touchpad right / left click can be configured in the Synaptics settings.
Right click on Synaptics icon in tray and point to devices properties.
In buttons tab you will be able to choose right handed scheme or left handed.
Here you could choose the scheme appropriate for you.

You can also try to uninstall the Synaptics touchpad driver and could test the touchpad functionality without the usage of additional touchpad software.

But if this doesn’t help, your might have hardware problem

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The touch screen on my Satellite U920T does not work since a couple of days back.
I cannot find any settings for touch or any touch device (apart from the touchpad) in the device manager.

I'm unsure exaclty when it started to malfunction.
I installed the Windows 8.1 some months ago and had some problem with the wireless card in the beginning, but the issue with the touch screen just appeard this week.

Which Toshiba driver controls the touch screen?
Is this a hardware or software issue?

Answer:Satellite U920T - Touch screen not working

Hi

To be honest there are no special drivers to control the touchscreen.
The driver is provided by Windows system.

I think you should recover the notebook back to factory settings but I?m afraid this will not solve the issue. It smells like hardware related problem since I found some threads here in this forum about the touchscreen malfunction and mostly the issue could be solved by service agents.

By the way: Before running the recovery process try to configure the pen and touch display.
Go to control panel (Windows key + X -> control panel) -> ?Tablet PC setting?.
The first tab ?Display? contains options like ?Configure the pen and touch display?.
Here you should be able to start Setup and to identify the touch screen.
The first option should contain ?1 internal LCD?
At the bottom you could find button to calibrate and reset the settings for this internal LCD.

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I have a U920T, using only the touchpad, combined with the touchscreen.
But the touchpad got dirty, with some dust inside.

It is quite annoying on a daily use.
I could not clean it with a vacuum cleaner, nor by blowing air with a bike pump.

Does somebody knows a way to remove dust from within the touchpad?

Thank you
LT

Answer:How to remove dust within the touchpad on Satellite U920T

I use some adhesive strips in order to remove the dust between the touchpad and touchpad buttons.

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Any one knows if there is a service manual for this model or schematic of inside this computer with the back cover off .

thanks

Answer:Satellite U920T-11C: How to insert additional RAM modules?

The Satellite U920T memory is not user upgradable. This means that if you would like to upgrade the memory, you should contact a Toshiba authorized service provider for assistance.
In case you would try to disassemble the notebook by youself, you would lose the warranty validity.

But from my knowledge the Satellite U920T series supports only ONE memory slot and only one memory module (max 8GB RAM) can be installed. So even if you would like to upgrade the memory, you are limited to 8GB RAM.

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Hi, I have just killed my GNSS Driver. I have found one Lenovo 8bit but dosn't work.
Is there another Link?

TIA

Heinz

Answer:Re: Satellite U920T-100 - need Broadcom GNSS Driver

Hi Heinz

Which GNSS do you use?
I mean I don?t think it is Toshiba related issue.

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Hi,

as I know the 920T -100 has NFC possibilities ... but I can't install the drivers from support page.

While trying, the allow change pops up, yes and then nothing happens.
I have unpacked the package with 7zip and started the setup, it is checking the system and its all ok and it ends with a warning there was a script fault.

I have tried to find the Intel NFC Software Kit, but cant find.

Any help for me?

Regards Heinz

Answer:Satellite U920T-100: NFC Win 8.1 driver doesn't load

>as I know the 920T -100 has NFC possibilities..
I found the details about the Satellite U920T-100 and the specifications page (it?s in German but can be translated) and the NFC is not listed there.

http://www.toshiba.de/laptops/satellite/u920t/satellite-u920t-100/

The NFC (near-field communication) is provided with some U920T models (for example U920T-117) but it looks like its not available for Satellite U920T-100.

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Hi,

I just purchased the U920T-11C a few days ago.
I like it but there a few issues they are putting me off and make me want to return it.

The first issue is the loud fan noise that comes on. Is there anyway to turn this off?

It happens about 15 mins into using the web and then goes on and off every 5 mins or so. It is really loud and being in quiet room it is noticeable.

Is there anything I can do to stop this? I am only using the web and not running any other programs.

Also I have noticed the touchscreen fails to respond for no particular reason. I don't know if there is a pattern but it is frustrating when it just stops for no reason and then sometimes just works again.

Looking at these forums it seems like it is a common problem with the Toshiba. I have a few days before I can return so if these are not solved I think I might just go form the Samsun ATIV Book 9 Lite instead.

Thanks

Answer:Satellite U920T-11C fan noise and touchscreen fails sometimes

> It happens about 15 mins into using the web and then goes on and off every 5 mins or so. It is really loud and being in quiet room it is noticeable.

I assume the noise is coming from the fans which need to run faster in case the internal temperature would increase.
What you could do is to change the cooling module performance in single power plan.
You could also decrease the CPU performance. This would lead to smaller heat dissipation and the fans would slow down.

> Also I have noticed the touchscreen fails to respond for no particular reason. I don't know if there is a pattern but it is frustrating when it just stops for no reason and then sometimes just works again

You could try to calibrate the digitizer
Go to control panel (Windows key + X -> control panel) -> ?Tablet PC setting?.

The first tab ?Display? contains options like ?Configure the pen and touch display?.
Here you should be able to start Setup and to identify the touch screen.

The first option should contain ?1 internal LCD?
At the bottom you could find button to calibrate and reset the settings for this internal LCD.

But it could be also an hardware malfunction. I cannot say for sure why this happens but maybe an technician should take a look on the hardware.

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The screen has stopped working on a relatively new U920t. It displays in second screen mode on the TV but the actual screen does not light up at all in either laptop or tablet mode.

Any help in this matter would be appreciated.

Answer:Satellite U920T screen has stopped working

> It displays in second screen mode on the TV but the actual screen does not light up at all in either laptop or tablet mode.

This means that there is nothing wrong with the graphic chip on the motherboard but probably the connection between the display and motherboard isn?t OK or maybe the internal display malfunctions.

Fact is that this is a hardware problem and you should contact the Toshiba authorized service provider in your country to get it fixed.
If warranty is valid, the notebook should be repaired free of charge.

Greets

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I have just purchased a Satellite U920T. It is running very slow internet speeds. Speedtest generally shows between 1 and 2mbps. I have tried other laptops sitting next to it I can get speeds of 18-20mbps.

Is there a driver upgrade that will fix this or is there a hardware fault that will need repair?

Answer:Satellite U920T/01Y - very slow internet speed

Hardware fault?
I doubt?

First of all it would be interesting to know what connection do you use? Lan or WLan?

Secondly: was the notebook connected to the AC adaptor or its running with battery power?

Thirdly: the internet speed depends on the internet connection, server and all the devices which shares the same line? so if more notebooks and other devices are connected to the same router, the data throughput might be lower?

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I have the Toshiba u920t factory standard laptop and after a reboot the volume keys (F9 and F10) do not work.
I need to run the Toshiba Function Keys software and select Repair which fixes the problem until the next reboot.

How do I fix this annoying little problem?

Answer:Satellite U920T - volume keys are not working

Is it possible to use the volume key in connection with FN button; like Fn + F9 or Fn + F10?

If yes, please check this:

+How to change the Function Keys Mode+
http://aps2.toshiba-tro.de/kb0/HTD2503B90001R01.htm

The function key mode allows you to use the function key without pressing the FN button
In case the function key mode is disabled, you have to use additional Fn key

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Please read this fully before replying with your copied and pasted replies.

My touchscreen used to stop working but was always fixed with a machine restart.
Now it's not working at all and *I have already tried everything posted elsewhere in this forum*.

I have tried changing the battery power settings, trying to update drivers (not exactly sure which is the right one though!?).

Please can someone help because it's a new machine and it is very frustrating.

Serial Number: 7D054633H
Model: Toshiba Satellite U920t-10P PSUL1E-01900JEN

Many thanks in advance.

Answer:Touch screen not working for Satellite U920t-10P

> Please read this fully before replying with your copied and pasted replies.
IMHO I don?t think that someone here in the forum doesn?t read the messages before replaying?
I hope this part of your message is just a result of frustration due to the notebook malfunction...

Back to your issue:
> I have already tried everything posted elsewhere in this forum.
?and what does this mean? What did you try exactly?
Did you system reset and factory settings?

If not try it and in case this does not help you the notebook?s hardware might be affected which requires further hardware checks by authorized service engineer

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hello everyone
I have upgraded to win 10 on my notebook & since then I lost the touch ability of my screen, it's working now as a regular display monitor.
I've been searching for many weeks on the net for a solution but I realized that Toshiba doesn't care about solving the issue so anyone have reached a solution? it seems to be a driver or a software issue related to win 8.1 & 10.

Answer:Satellite U920T touchscreen does not work using Windows 10

Hi there.

Same as Dr. Joe.... I also upgraded to Windows 10 and lost touch screen and also camera. I reverted to Windows 8.1 and I still have no Touch Screen. I appear to have lost my HID Touch Screen drivers as well.

Anybody got any thoughts on how to restore the touch screen drivers? I can't find them in the Toshiba driver download section after hours of research.

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Hi Folks,

is there some one who has WIDI working? AFAIC there was a WIDI Symbol in Device Manager @W7, after upgrading to W8.1 there is no way to get it work.

Trying to use Intel Display Driver fails because customized toshiba Driver, the latest Toshiba Driver is dated with 28.10.2013 that should be an early W8.1 Driver if not W7.

Is this something like the Broadcom GNSS Feature? Build in but still not usable?

Answer:Satellite U920T-100 PSUL1E - WIDI is not working after Win 8.1 upgrade

Hi

According to Toshiba information which I found in the technical support bulletin document, the Intel Wireless Display is no longer supported on Windows 8.1, but you may be able to connect to external display wirelessly, if your computer supports Miracast?.

Here the link to the doc:

Important notice for users of Wireless Display (WiDi)
http://aps2.toshiba-tro.de/kb0/TSB3903IF0000R01.htm

By the way: the Intel display driver can be installed and updated but you have to do that within the device manager. You have to download an zip package containing single driver files and then you could update the driver using the advanced procedure within the device manager which allows you to choose the driver folder containing the single files.

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My touch screen as stopped working. It was working fine, screen went to sleep and when I woke it up the touch screen had stopped working. Not sure if I may have push or touched something to lock or deactivate the touch screen?

There is a function key to lock the touch pad (mouse pad) on the keyboard but nothing obvious for the screen.
Thanks

Answer:Satellite U920T - touch screen has stopped working

If you restart Windows does it work again?

If not, you may need to send the tablet to an authorized Toshiba repair center.

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Hello, Good morning/ evening ...
I'm using ( Satellite U920T) and recently upgraded my tablet to Windows 10
but after that, the function keys, volume, brightness, FN key, and even the backlight doesn't work anymore !!

I have tried to recover the system and to update driver's software but nothing worked ..

I use these keys all the time and now it's really hard without them !!

What's the problem? what should I do?

Answer:Satellite U920T - Function keys not working after update to Win 10

The problem is that Satellite U920T isn’t listed as Win 10 supported unit and therefore the Win 10 Toshiba drivers and software which controls the FN keys isn’t released.
But as far as I know to use the FN keys, the Toshiba System driver as well as Flash Card Support Utility must be installed.

For all Toshiba Win 10 supported units, the drivers can be downloaded from this page:
http://win10upgrade.toshiba.com/swup...spx?region=TEG

Maybe you could try the drivers released for other Win 10 supported notebook models…
I’m not quite sure if the software will be fully compatible with your U920T model but its definitely worth a try…

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Hi there,
Today my laptop (windows 8.1) ran out of battery. Later when it was charged again, only a black screen with a cursor appears. Additional the power button does not work. When I press the power button the laptop does not shut down nor boot again, just the black screen with the cursor appears again. Alt+Ctrl+Del does not work either... I don't know what I can do else. Can anybody solve this problem?
Thank you very much for your help

Answer:toshiba satellite u920t black screen with cursor

Press and hold the power button - does it turn off and on again ?
if so do three times in quick succession - this should trigger the repair your computer screen - select start up repair - see if this solves the problem.
If you can't get to that point do you have a windows DVD?

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Hi Forum,

I am new here and am having a problem I can't solve by my own, so am asking for help.
I am using a Toschiba Satellite U920T-100 since more than a year.

Since around 1 week, once I slide up the display to have access to keyboard, the touchscreen does not work anymore. Once folded (keyboard hidden) touchscreen works.
I downloaded most of the drivers, re-istalled, even did a "set back" to cancel last Windows Update... etc.

Trying to modify touchscreen settings under control panel, I receive a message "touch- and pen settings are not available. contact pc-manufacturer (error = 0)"

Does anybody have an idea what to do?

Ane more, but might not be connected to the problem above: Under device manager, "INTEL WiUSB" entry shows a yellow exclamation mark.

Would be great if someone could help. Thanks!

Cheers
Andreas

Answer:Satellite U920T - Touchscreen disabled when display is slided out

Hi,

I have exactly the opposite problem, my touchscreen is disabled when the keyboard is slided in and enabled when slided out.

I have contacted Toshiba support, but the only answer they have is to reset Windows!

Thank you for any actual solution.
Lo?c

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I have a Satellite U920t.

When I powered up this morning, Windows displayed a message "Keep your PC on until this is done. Installing update I of 5...".

This status stayed on for ages, in fact, I left it on for hours hoping that it was a large update file, I even went out shopping and when I got back home, it was still displaying the same.

I tried pressing ALT-DEL, but nothing happened. I then powered the PC down, left it for a few minutes and powered it back up, but the PC just came straight back up with the same update message!!!

I also noticed that after the PC was supposedly powered off, the system drive LED would blink on and off intermittently as though it is actually still running or locked.

Bearing in mind that this PC uses solid state SSD drive, and I have no way to remove power from the unit completely, I suppose that I am actually not turning the process off.

Can anyone tell me how I can get this PC out of this loop and get my PC back working again please?

I tried looking up the web on another PC, but all the information seems all over the place.

I presume that this is really a Microsoft issue, but I would really love to know how to get back into my PC again.

Regards
Tony

Answer:Satellite U920t: Win update - Unable to reboot even when power off/on

Hi

Did you try to press and hold the power button 4 seconds long?
Usually this should interrupt the loop process.

Try also this:
Power up the unit and press F12 button. Now you should see an boot menu where you could choose certain devices. Last option should be HDD recovery.

Chosing this HDD Recovery option would allow you to reset the system back to the factory settings.
Check it out!

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Hello

i have following Problem with my U920T. The sound with the built-in speakers is perfekt, but if i use headphones the sound gets very quiet nearly unhearable.
I tested several headphones und different settings of the software. I also tried installing all Windowsupdates and the driver updates incl BIOS from the Toshiba homepage nad drivers from realtek.
Now i reinstalled Windows but the problem still exists.
I still thinks is a driver problem but have no idea what to do now.

I hope for fast help

regards 7even

Answer:Satellite U920T - sound with headphones quiet and distorted

That?s really strange but I think there is problem with some wrong settings.
I don't know how do you test your headphones but make some test with browser player.
Open Internet Explorer and open this test page. Start for instance my favourite In the Mix radio and when music runs click with left mouse button on speaker icon and open option Mixer.
Your IE will be listed there. You can move volume level for speakers but for IE too.
Set both of them on the 50% and check if the problem persists.

I use headphones pretty often but I?ve never noticed such problem.
Please test it and send some feedback.

5 more replies
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Can we charge a u920t ultrabook on solar powered voltaic charger

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Hello everybody,

I just bought a "half" of an U920T: a laptop without the display(which was literally ripped off, you could see the bent hinges and what is left of the cable).
It's a great piece of hardware and I can use it with an external monitor, thanks to the HDMI connection.

What is the problem?
I only get video signal on the HDMI display, when windows(10) is loaded.

What do I want?
I would very much like to access the bios settings and set the primary output to HDMI, if possible.

I have already tried:
- removed the display cable from the mainboard
- using the F4 and the Fn+F4 to switch between displays. (it only works in windows)
- using the Toshiba System Settings Windows App. (there is no "video output" setting there)

Would any of you who have a similar model be so kind as to:
1. Check their bios to see if the option is available?
2. Upload a picture with the location of this setting in bios, or even better a video?

Thank you!!
Stefan

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Hello there,

Since yesterday the touchscreen is not working when the Satellite u920T is in laptop position. When I put the Satellite u920t is in tablet position it works. All the two years before the touchscreen also worked in laptop position (keyboard slided out)
Can you solve this?

Greetings,

Edwin Stenneke

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Relevance 59.04%

My U920 has been goten worst every day, first it was the thouchscreen, then the cameras and finnally today the screen has stoped working.

The ribon attachment has problems, don't know if I'm the only one or if is a design problem, but the main problemhas been the total lack of support from Toshiba.

Amazing how bad can costumer service be....

Answer:Satellite U920T - display, touchscreen and camera has stopped working

I don?t understand why you are not satisfied with the consumer service but fact is that in case of hardware problems, you should always contact the local Toshiba authorized service provider which is available in your country.

How to now if it?s really an hardware problem or maybe just an software issue (corrupt system)?
There is a very simple method and workaround:
In most cases if you recover the notebook back to the factory settings, the software issues should be fixed the notebook should work properly.

In case the recovery does not solve the notebook problems, the notebook?s hardware might be affected. In such case (as already mentioned above) you will need additional help from notebook engineer.

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This morning i turned on my U920T-10J but the screen stayed black.

At first I thought the screen was broken but in "tablet mode" the screen went on. Now when i want to slide out the keyboard the screen goes black again.

How can this problem be solved?

Answer:Satellite U920T - screen turns black when sliding out the keyboard

Hi

For me it looks like a loose connection somewhere between the display and the motherboard.
This might be possible reason for display blackouts while sliding in and out.

I guess this cannot be solved easily and I think this is a job for an technician (authorized service provider). I recommend you to contact the service technician in your country to get the notebook fixed. Hopefully the warranty is still valid in order to fix it free of charge.

I hope this can be fixed?. I keep finger crossed.

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I've been using my u920t for almost 10 mont and i really like that i can still use the touchscreen when the keyboard ist out.

But a couple of days ago it stopped working. I don't remeber changing anything.

Windows now tells me the screen is not a touchscreen.
Once i put the screen down and go into tablet mode everything works fine.
Tablet PC setting in the control panel also disappear once the keyboard ist out..

I tried reinstalling the driver.
I also did a windows 8 refresh (no backup unfortunately)

Any ideas?


Thank you for your help.

Answer:Satellite U920T - when I slide out the keyboard touchscreen no longer works

> Tablet PC setting in the control panel also disappear once the keyboard ist out..
I assume this should be OK since the tablet PC settings should be available only if the notebook is used in ?tablet mode?

The point is that this notebook can be used in three different modes.
1) tablet mode -> the keyboard and touchpad are pulled in and only touchscreen can be used
2) laptop mode -> the keyboard and touchpad are pulled out
3) photography mode -> keyboard is pulled in but touchpad is pulled out and can be used as well as the touchscreen.


I?m not quite sure if the ?orientation lock button? (on the left side) would affect the touchscreen but fact is that using this button the automatic rotation of the screen orientation can be enabled or disabled.
If you are operating the computer in laptop or in photography mode, the screen orientation will always be in Landscape mode.

Please check also if the touch display has been calibrated properly
Go to control panel (win key + x control panel) -> Tablet PC settings

Here you will find the first tab called ?Display?
Click on ?Setup? button to start the setup where you could identify the touchscreen
In bottom area called ?display options? you could calibrate the touch display.

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Hi everyone, I'd really like to get some help here.

My relatively new Satellite U920T-10G blacks out for no reason. I turned it on as tablet and when I pulled the keyboard, it just went black. At first, when I hid the keyboard the screen will just work again but now it is just not working anyway (eventhough I see its on!) Iam sure I must be missing something as this did not happen in the couple of months Ive been using it.

Thank you in advance!!!

ClaudiaR

Answer:Satellite U920t black out - lights blinking but screen is completely out

Hi Claudia

I don?t have this machine and cannot say what the problem can be. Try to roll back OS to earlier time when it worked just to see if this will help. If not try to reinstall OS using recovery image installation and test it with ?factory settings?.

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Just opened my new u920t-117, my first time buying a Toshiba, 5 mins in and excitement has started to turn to worry.

I really hope its me doing something simple wrong, or at worst a software issue.

At no stage has the touch function worked (neither in tablet or laptop mode).
In control panel --> System under Pen & Touch it says "no pen or touch input is available for this display" just like my last computer that had no touch screen.

Does this mean there is a problem with the driver or something.

Also it seems when i click shut down it shuts down and about 5 secs later starts up again.

Answer:Satellite U920T-117 - touch screen is not working & shut down restarts

Hi stephen





> I really hope its me doing something simple wrong, or at worst a software issue.



I’m afraid the worst case is a hardware malfunction and I guess your Satellite U920T touch screen malfunctions.

I read in other thread about the similar issue and it looks like the service engineers needs to be contacted in order to solve such touch screen problems.

I don’t know if you could ask your dealer for a unit replacement but in case the dealer would not replace the notebook, get in contact with an Toshiba ASP in your country to fix it.

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The internal SSD-Drive 128GB from my Toshiba Satellite U920T-101 is to small.
How can I change the internal 128GB SSD to a new 500GB SSD Drive.
Is there a manual for the SSD change available?

Many thanks.

Answer:Satellite U920T: Change internal 128GB SSD to 500GB SSD Drive

Due to specific design SSD upgrade should be done by authorized service. To have full access to build in SSD almost whole machine must be disassembled so I recommend you to contact nearest authorized Toshiba service provider and ask for opinion and they can help you with this.

3 more replies
Relevance 59.04%

Hello,

Can somebody please point me in the right direction regarding a spare part for my ultrabook.

It's the charging port and it has "130122-E5" stamped on it.

Thanks in advance

John

Answer:Satellite U920T - power cord spare part required

In my opinion you should get in contact with local ASP.

I think this will be the best chance to get a compatible part for a Toshiba notebook.

Usually the ASP will be able to order such part from Toshiba head warehouse

1 more replies
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Hi All,

my 2 yr old U920t laptop/tablet satellite ultrabook has poor battery life. The battery will only last a maximum of 2 hrs before requiring recharging under normal word doc/excel data entry.

Any ideas on how i can improve it?

The Toshiba pc health monitor function continually informs me that I need to replace the battery due to normal wear and tear but I thought the battery being an 'internal' item means it cant be replaced?

If anyone can offer some advice that would be great!

Answer:Satellite U920T - short battery working time after 2 years of usage

Hi

In my opinion there is no some kind of ?rule? or ?norm? about battery life in general. On some machines battery hold capacity for longer period of time comparing it with other notebook models.
Fact is that over time battery will lose the capacity and result will be shorter working hours.

You can try to increase working hours changing some power options and shutting off some useless background processes.
Many newer notebook models have newer design where battery cannot be removed so simply and it is placed under the bottom cover but it can be replaced too. One day when you need new one contact nearest Toshiba service provider and they can replace it for you.

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Relevance 58.63%

Despite having it for 2 days, I'm only getting 1 hour. My laptop gets 6 or 7 hours with the same settings. This is rather disappointing for a tablet as I thought it'd last longer than just a mere hour. Is there a setting I need to change?

And the fan kicks in so often it becomes annoying. It sounds like a small strimmer, or a moped and I'm sure it'll bother students in the college campus library.

Answer:Battery life in Satellite U920T and annoying frequent buzzing fan spinup

Hi
>is there a setting I need to change?

According to the Satellite U920T specs page where the details about the battery working time are mentioned, you should be able to use the notebook up to 4 hours running with battery power.
You should know that battery working time depends on notebook usage. Very bright display settings may reduce the battery working time dramatically. Also running heavy performance applications like game or graphic editor tools would decrease the battery working time.

But the notebook seems to be very new and the battery isn?t calibrated therefore I would recommend you to calibrate the battery firstly. The calibration means charging and discharging the battery fully and to repeat this procedure several times in the row? after some days of usage and calibration, the battery should reach the full performance level.

1 more replies
Relevance 58.63%

Hi

From the list of drivers available for the Satellite U920T notebook, which one handles the pen and touch screen facility?

Cheers
Alfred

Answer:What tool or driver handles touch screen facility of Satellite U920T

An essential Toshiba software/tool which needs to be installed for Win 8 and Windows 8.1 is Toshiba System Driver.

But Win 8 and Win 8.1 provides own drivers to control the 10 finger capacitive touch screen.

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Relevance 57.81%

Hi there,

Today my laptop (windows 8.1) ran out of battery. Later when it was charged again, only a black screen with a cursor appears. Additional the power button does not work. When I press the power button the laptop does not shut down nor boot again, just the black screen with the cursor appears again. Alt+Ctrl+Del does not work either... I don't know what I can do else. Can anybody solve this problem?

Thank you very much for your help

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I have the issue that the touch screen + front camera + back camera + windows button on the screen are not working.

I tried installing the display/graphics drivers but that did not helped.

I bought this laptop from Saudi Arabia and it is still under warranty but I am out of country so i cant claim the warranty as well.

someone please sort out this issue and tell me the solution or tell me what i should do?

Help will be really appreciated.
some details about my laptop:

Toshiba Satellite U920T-B919.
windows 8.1 update 64 bit.

Thanks,

Answer:Satellite U920T - front/back cam + touch screen + win button doesn't work

Since you mentioned different issues with your notebook, I think that in this case its advisable to recover the notebook back to factory settings just to check if all these problems are related to system problem.

Regarding the webcam: the Windows 8 /8.1 already contains the webcam drivers and therefore additional webcam driver installation isn?t possible. Additional webcam driver does not exist simply.

From my point of few the whole description smells a little bit like a hardware problem of the upper slide part where the touchscreen is part of.
The win button as well as the both cams are located there and probably there is some lose connection between the two parts (touchscreen and keyboard)

Anyway, as I said above, its advisable to recover the notebook to factory settings just to ensure that the system isn?t the troublemaker.
In case of hardware problems, you would need to get in contact with service available in your country.

7 more replies
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Hello

After half a year my PC begins to run slower.
So I have made a backup of all the files I want to keep

How can I reset my system so it will run as good as it was new?

Greetings

Answer:Re: Satellite - How can I reset the system?

You are asking how to reinstall the OS on your notebook?
Hey buddy, how about inserting an Windows disk and booting from them?

I appreciate your feedback...

2 more replies
Relevance 56.99%

My sister has recently purchased an Satellite L40, what she was wondering was, is the Windows Vista recovery disc included with the laptop also the system recovery disc or if she needs to burn a separate recovery disc and how she would go about doing this.

Thanks

Answer:System recovery disc for Satellite L40

Hello

As far as I know recovery DVD should be in the box. To clarify this try to contact your local dealer or maybe Toshiba directly.

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Answer:Satellite P50 - C - inaccessible_boot_device after system reset on Win10

mine is dead with black screen after showing this error and keep on restarting.

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Hi,

I've lost my system restore disc for my Satellite Pro M70.
Can anyone help with possible solutions. I want to restore it for my sister to take to college.

Thanks,
Greg

Answer:I've lost my system restore disc for Satellite Pro M70

Possible solutions?
Well? you can take the Microsoft Windows disk and can install the Windows using this original disk from Microsoft. All necessary drivers and tools are placed on the Toshiba European driver page.

I think you will not be able to order such disk from the local ASP or on this website https://backupmedia.toshiba.eu/landing.aspx because the M70 is a little bit older?

So the one real solution can be a OS installation using MS Win disk?

2 more replies
Relevance 56.58%

Hi

I have a satellite 2450-201 my hard disc failed and I bought a new one.
I went to do the OS install which was working fine and cancelled before I needed to commit as I had to go out.

Tried again and it wouldn't boot off the CD it kepps showing the insert system disc and hit any key.
I attached my external a drive with a boot disc in it but no difference what am I doing wrong?

Cheers Mark

Answer:Re: Satellite 2450-201: Insert system disc and hit any key

Looks like you cannot boot from the CD.
The message ?insert system disc and hit any key? appears because the notebook cannot find any bootable OS and CD.

Try to insert an original Windows CD and try to press the F12 button immediately after notebook was powered up? this F12 button should enable the boot menu on the screen.

Check this!

2 more replies
Relevance 56.58%

Hello,
I buy new Satellite P70-A-10L and SSD disc. Operation system (Win8) is located on 1TB HDD. What shoud I do to transfer system to new disc? or how recover it on SSD instead HDD?

Apo86

Answer:Satellite P70-A - recovery/transfer system on other disc

All about recovery image and recovering you can read in user?s manuals document. There you will find info that you must create recovery media. It must be DVD or USB.
You cannot just copy recovery image to some other HDD or SSD and later start recovery installation from there.

You must create bootable recovery media using preinstalled Toshiba recovery media creator utility.

4 more replies
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I?ve got an old Satellite notebook laptop, model type S3000-X4 but I?ve lost its restore disc factory settings disc. I?ve loaded another version of WXP I own but it doesn?t know it?s a laptop anymore as the battery wont charge and I?m permanently connected to the mains!

I?ve updated from Toshiba but it still isn?t right. Is there any way of getting a replacement system restore disc for this model please?

Answer:Need system restore disc for Satellite S3000-X4

Hello

Your posting is pretty confusing and I do not know is you have problem with power sypply why you are focused on recovery media. If there is some technical problem or if the battery is dead why you think the recovery CD will help.

Anyway, I believe you will not have much chance to get recovery media for this old notebook model. I have checked Toshiba download site and there are just 9 different drivers and tools that you can install after WXP installation.

At first try to configure WXp properly. Later we can discuss about battery problem.
Is this battery still the original one, I mean the first one?

3 more replies
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Hello,

Could someone please tell me what I can do after the process of Product Recovery.
I made Recovery Media 1, Recovery media 2 and System repair disc Windows 7 64-bit much earlier when I bought the laptop.
But where do I put these files which are on the DVDs and especially how do I get the 64-bit icon back into the laptop?

Answer:Satellite L500: What to do with the system recovery disc for 64 bit?

Hi

The recovery disk which you have created helps you to set the notebook back to the factory state.
This means that you will get the same state like at the first day of purchase.
The HDD will be formatted and you will get the Windows OS, tools and drivers?

Greets

7 more replies
Relevance 56.58%

I have an old L30 and have totally messed it up, it is running really slowly and I have been advised to do a system restore from the original disc which I can't find, where can I get a new one for Windows XP Home edition- I still have the sticker with the product code on the computer so can I do this on-line? HELP!!!!

Answer:Satellite L30-134 where do I get a replacement system restore disc?

Hello

Toshiba recovery disc can be ordered under https://backupmedia.toshiba.eu/landing.aspx
Please visit this page and check if recovery disc for your notebook is available or not.

Good luck!

2 more replies
Relevance 55.76%

Greetings,

I have a P105-S6197 and I have followed the instructions on the recovery disc,

1. Place the disc or #1 disc into the drive.
2. Power up the computer while holding down the "C" key (release the "C" key when the screen reads "Toshiba")

but these instructions do not work the computer just boots up normally and never runs the disc.

Is there another way to get the disc to run so that I can completely reformat my computer to the way it was when it was first purchased.

Thanks, Edana

Answer:Satellite P105-S6197: How to use the system recovery disc

Try pressing F12 when you see the toshiba logo, then select CD in the boot device menu

You may also be able to change the boot device order in the BIOS so it looks for a CD before booting the Hard Disk.

2 more replies
Relevance 55.76%

Hi I wonder if anyone can help.

Our laptop didn't appear to come with a disc to perform a system reinstall, I have checked the pc for a partition with the reinstall program but there doesn't appear to be one.

Basically I was wondering if I can download this from somewhere?

Thanks in advance

Mike

Answer:Satellite Pro L450D-12X - Disc to perform a system reinstall

Hi Mike Price,

You can?t download this software but you can create a Toshiba recovery disk that contains an image of factory settings. So you can restore the original settings every time. You can create this disk using preinstalled ?Toshiba recovery media creator?. Therefore you need some blank DVDs to create the disks, just follow the screen instructions. It?s pretty easy.

Alternative you can also reinstall Windows using HDD recovery feature. This is described in your user manual and also how to create the recovery disks.

With Toshiba recovery disk you are on safely side because you are able to restore the original settings every time, even you install another OS or change the HDD.

Normally on first startup of the notebook (after purchasing) you should got the following recovery reminder message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
+hat you are able to restore your computer to the original factory installed state, even if your computer+
+gets seriously damaged+

2 more replies
Relevance 55.35%

I am not a very technical person and I dropped my laptop!
The machine did not work and I have had a new hard drive fitted but the webcam, microphone etc do not seem to work.

I was given the laptop set up as a present and do not have any discs or backups.
The shop recovered my documents and photos and I have it up and working with docs and internet, but thats all.

Do I need the mediaback up disc from Toshiba to restore all the systems?

Thank you for your time.

Answer:Satellite L300D Do I need mediaback disc from Toshiba to restore system?

Hi

Do you want to recover the notebook again and want to set it to factory settings?
If yes, then you would need the recovery disk.

The recovery disk can be ordered from here:
https://backupmedia.toshiba.eu/landing.aspx

It?s not for free but it?s also not expensive; about 30Euros

3 more replies
Relevance 54.53%

my satellite L40 was bought a year ago, and so far I never needed the restoration system CD. But now I have a system file missing so I'm trying to re-install it. But my computer cannot read the CD, whether I insert it before starting my computer or from windows Vista.
Is there any way I can download the system restoration CD from Internet ?

Answer:Satellite L 40 Vista Premium- cannot read original system restoration disc

Hi,

no you cannot download it because that would hurt some license stuff from microsoft. I would recommend you to ask a service partner in your country for a replacement if your machine is still in warranty.

Please go here and find the nearest service provider to ask them for some help.

Greets

2 more replies
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Hi all,

I have been trying to creat recovery discs for my L300 but after a 1-2 mins the programme stops and says "please check if the disc is scratced or dirty, if so, try again with a new disc" error code 0E01B5-26-2A030C00,

I have tried this lots of times with lots of different DVDs over the past few weeks but this keeps happening!

The machine is only a few weeks old and running Vista home premium any advise please as Im stuck.

Thanks for reading.

Answer:Satellite L300 - recovery disc creator error - disc is scratced or dirty

Hi mate

I think you used simply not fully compatible and supported disks.
In my case I couldn?t create the recovery because the CD/DVD drive was not able to handle it.

Fact is that many CD & DVD disks supports different standards and properties and in many cases the CD/DVD drives have many difficulties to handle the different disks.
I think you should simply test some DVD-R disks.

I uses DVD-R and was able create the recovery disk.

8 more replies
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Hi all,

After 8 weeks wait i finally received my vista upgrade a couple of weeks ago, but when i put in the toshiba disc it said to use first i found that the disc is faulty. i contacted moduslink but did not receive any help from them. What i wanted to know is can i upgrade to vista without using the toshiba disc??

I have a Toshiba Satellite A100-998 Laptop with Windows XP Professional with media centre. the upgrade is for vista business. Any advice on this issue would be gratefully received!!

Thanks
Dave

Answer:Satellite A100-998: Can Vista Upgrade Disc be used without the Toshiba Disc?

Hi

I?m a little bit confused? What CD or DVD is faulty??
The received Vista DVD or the Toshiba recovery CD??
In my knowledge the received Vista CD upgrades the old Toshiba XP to Vista? so I think you need the original Toshiba XP image for Vista upgrade?

2 more replies
Relevance 50.43%

Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks

Leigh

Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

3 more replies
Relevance 49.2%

hello all
I hace recently replaced my failed hdd in an old acer pc. I loaded the recovery software and thathseemed to go well, until the pc reboots. It reads "disc boot failure insert system disc and press enter". Despite the several attempts of reloading the system recovery software,and changing the boot order in bios i get the same result. Is it bad /old software, bad hdd? also i noticed that in bios the dvd/cd drive and hdd are labeled sata 1 and 2 respectively should the be or does that not matter? Thanks in advance.

Answer:disc boot failure insert system disc and press enter

There's a good sequence of checks here.

1 more replies
Relevance 49.2%

Can anyone tell me the difference between the Lenovo Rescue & Recovery Start Up Disc and Windows 7 System Repair Disc? One of the very first things I did after receiving my W510 was to create the Lenovo R&R Start Up disc (actually 2 of them in case one doesn't work). Is that the same as the Windows 7 System Repair disc that is recommended to make as well or do they perform separate functions. Thank you for your time. Jim













Solved!

Go to Solution.

Answer:What is Difference between Lenovo Rescue & Recovery Start Up Disc and Windows 7 System Repair Disc?

Lenovo Rescue & Recovery Disc allow you to recover your machine back to Lenovo Default Windows 7 image, in case your Windows is corrupted or something went wrong.Windows 7 System Repair Disc allow you to recover and repair Windows file if something went wrong, you can also do a System Restore when your Windows cannot start up. You can do some advanced configuration with command prompt in Windows 7 System Repair Disc or uses your own Windows Recovery Image files to restore your Windows + files + program, because that will be your custom image files. Best RegardsPeter

2 more replies
Relevance 48.79%

I have found a plethora of advice on how to do it. They all say to insert a blank DVD, but nowhere can I find anything about size of disc or how to determine size in individual cases. Also, specific recommendations for disc (I have never burned a disc)?

Windows 7 Home Premium 64-bit

I plan to use an exterior HD for system image.
 

Answer:Solved: Create system repair disc. Disc size?

8 more replies
Relevance 48.38%

Hi,

System is not recognizing my pw and needs a pw reset disc. I don't have one. What are my options? Thanks in advance.

Answer:Help. I can't log in. I don't have a pw reset disc

Hi minsbang and welcome to Vista Forums

Have you checked that Caps Lock isn't on (use Shift to enter capital letters) and that Num Lock is on if you use the numeric keypad to enter any numbers in your password. Make sure that the keyboard language setting is correct, as some symbols move position accordingly, and if your password has any of these then it could explain your problem - for example, Shift 2 gives " in UK English whereas in US English the same combination yields @. And yes, I have been caught out with this in the past.

8 more replies
Relevance 48.38%

After MUCH searching, I've yet to find info on this issue. Many similar, but nothing specific. Please bare with me if this is a known/solved issue.

Okay, old C drive was failing, so I decided on a new OS copy and new HDD. Bought an OEM Win 7 Home Premium 64, and installed.

Little did I know, but I should have had only one HDD hooked up!!! When I installed Win 7, I had 2 HDD's installed, and as a result, Windows installed the main files on my C drive as desired, but put the boot (MBR?) on my other HDD, F drive. Now I have 2 physical HDD's that are listed as Windows drives. So when I went to do a system image backup, all that came up was my DVD burner as a save location. My secondary HDD (F drive) was not shown. Now I know why!

Currently...

Disc 0 - (Boot, Page File, Crash Dump, Primary)
Disc 1 - (System, Active, Primary) Also shows this as having unallocated space of 9MB.

I want ALL of Windows on my main C drive.

How can I fix this without having to re-install all programs etc on my C drive?

Can I do a repair of some type?

Could I install a 3rd internal/external HDD and use that to do a system image backup, then shut down, disconnect F drive, then do a system restore/repair using the OEM installation disc?

Any ideas/fixes?

Answer:Win 7 installed boot on Disc 1 and system on Disc 0 separate HDD's

Yeah, by having that other drive connected, you now have your boot files on the old drive and the rest of Windows on the new drive.

Post a screen shot of Windows Disk Management.

Normally, you'd want C to be disc 0, but that isn't critical.

You can fix this by using EasyBCD to copy your boot files from the old drive to the new. I think there is a tutorial on this site on how to do that.

Edit: here's the tutorial;

Bootmgr - Move to C:\ with EasyBCD

Probably can also fix it by disconnecting the old drive and then running startup repair multiple times, using your Windows installation disc.

Post the screen shot to confirm what's going on.

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Hey guys, I am having somewhat of an issue with my disc partitions after backing-up data and reinstalling windows 7-64bit.

I have included a picture to help explain.

Here's the issue, my PC had a virus I was unable to resolve. I took it to an "expert" to see what he could do. He backed-up my data and re-installed windows 7. The problem is that I had a disc partition set up with my OS and program files on a C: partition, and a partition, D:, labeled DATA, for all of my data etc..

I'm not sure exactly what he did but it looks like he reinstalled windows to the DATA drive instead of the OS C: drive. Now making the DATA drive, effectively the C drive (and Boot, Page File, Crash Dump, Logical Drive). It looks like after restoring the backed-up data the original install of windows was also restored to the Old C: drive (now named D), this partition is also the System and active Partition.
See picture:

So does this mean that windows is booting from the DATA (C) drive now but running the original install of windows 7-64bit from the OS(D) drive (old C)?

I have been reading over a lot of forum posts and I'm not really sure what to do here. I understand I can only extend a drive to unallocated space that is shown to the right in the disc manager. I have thought about backing everything up on DATA(C) and extending OS(D) into it, but I am concerned that I will not be able to boot since DATA(C) is now the boot disc. I do not have a windows recovery or boot disc. ... Read more

Answer:Disc parition issue, want System and Boot to be same disc

  
Quote: Originally Posted by Garrett7


Hey guys, I am having somewhat of an issue with my disc partitions after backing-up data and reinstalling windows 7-64bit.

I have included a picture to help explain.

Here's the issue, my main PC had a virus I was unable to resolve. I took it to an "expert" to see what he could do. He backed-up my data and re-installed windows 7. The problem is that I had a disc partition set up with my OS and program files on a C: partition, and a partition, D:, labeled DATA, for all of my data etc..

I'm not sure exactly what he did but it looks like he reinstalled windows to the DATA drive instead of the OS C: drive. Now making the DATA drive, effectively the C drive (and Boot, Page File, Crash Dump, Logical Drive). It looks like after restoring the backed-up data the original install of windows was also restored to the Old C: drive (now named D), this partition is also the System and active Partition.
See picture:

So does this mean that windows is booting from the DATA (C) drive now but running the original install of windows 7-64bit from the OS(D) drive (old C)?

I have been reading over a lot of forum posts and I'm not really sure what to do here. I understand I can only extend a drive to unallocated space that is shown to the right in the disc manager. I have thought about backing everything up on DATA(C) and extending OS(D) into it, but I am concerned that I will not be able to boot since DATA... Read more

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I have a problem trying to set up raid 1. I have a new PC with W7 Pro 64 bit installed and have migrated everything off the old failing desktop. Everything works well and W7 has no problem booting. I can take W7 image dumps as well. Somewhere in the process of setting up RAID I have done something that does not allow me to complete the process. I decided to use the Install Disk and do a startup repair to clear things, but for some reason neither the Install Disc or the W7 System Repair disc find a system to repair yet my system boots properly.
I've read that I can image dump the whole thing, enter BIOS and setup Raid 1 properly and then restore the image. The proper drivers for RAID were loaded. Can someone tell me if this process would work? Thanks in advance for any help.

Answer:Neither W7 install disc or W7 repair disc find my new system

Win7 doesn't much like dated RAID technology, and doesn't need it with built-in drive imaging.

If you wanted to RAID your new PC you'd have reimage or reinstall anyway.

Clean Reinstall - Factory OEM Windows 7
Macrium - Image your system

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I have an old Fujitsu Euroline PC operating on Windows ME. I ahvent used this in some time but today i tried to boot up and got the messageDisc Boot Failure... insert system disc and press enter.I can not find this disc but not sure i had one to begin with.How do i solve this problem and get the pc up and running again ?

Answer:disc boot failure .. insert system disc

Disc Boot Failure means it can't find an operating system - Windows MEIf it has a floppy drive make sure that is it empty and no floppy disc in.Ditto for the CD drive.Remove floppy disc and CD if they were in, then reboot PCIf it still gives the Disc Boot Failure message then it is the Harddrive not working.Switch off the pc and unplug the wall plug then:Take the side off the pc tower and reseat cables to Harddrive (unplug the connections and then plug them back in again) Switch on pc and boot up and see if that fixes it.

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i keep getting the above message, every now a then sometimes it will boot up ok ,i thought it maybe my memory so i ran the windows memory checker and it appears to be ok.then i thought it might be my sound card drivers which i updated because it happened after i did that so i put the old ones back on and still the same. ps i have noticed that i have got 3 IRQ addresses the same could it be that ?? anyway my system is as follows3.6 ghz p4 2 gb pny ddr2 ram 533mhzcreative xfi extreme music sound cardgigabyte 915 p ga-81915p dual graphic motherboardhitachi deskstar hard drive sata 160 gbxfx geforce 7800 gt graphic cardall running on windows xp home sp2

Answer:disc boot faliure please insert system disc???

It's probably a loose connection to the hard drive or the other end, the motherboard.Check that the SATA data cable is pushed fully home into the rear of the hard drive. Follow the cable to the motherboard and push that fully home.Also check the power connector.If the problem persists, try different cables.

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I have been posting on the general forum and elsewhere recently, about my new system that I got the parts for just last week. My plan was to build a new system as my current system was built 4 years ago, and it has Vista 64 bit home edition.

I work for a large company, and we have the ability to purchase programs from Microsoft at a good price. I remember I purchased my Vista from them directly, via work, and then I think I had to order the 64 bit disc separately.

Anyway, that was what I used to install Vista.

This last week, I got the parts for my new system, which included the OEM Windows7 64 with SP1 disc, and used an SSD for the first time. I loved the performance of the SSD booting and shutting down, so decided to buy a 128 gb SSD for the old system, as it was getting sluggish.

In preparation for this new SSD, I went to find my Vista disc and the product key. Now this has been 4 years since I last used it...you would think I would put it somewhere safe, wouldn't you? Well, I can not find it to save my life.

I will go to the employee purchase website from work tomorrow and see if there is a way to email MS from my work email, to see if they have a record of my purchase. I don't know if they would replace it even if they find verification of my purchase.

I assume the OEM Win 7 disc I bought from newegg allows for only one license, or one PC, correct?

Another option, I assume, and I am not very knowledgeable about this, but would there be an easy way to ... Read more

Answer:Cannot find my Vista disc for old system, can I use new Win 7 disc, or other options?

Stevarian said:


I have been posting on the general forum and elsewhere recently, about my new system that I got the parts for just last week. My plan was to build a new system as my current system was built 4 years ago, and it has Vista 64 bit home edition.

I work for a large company, and we have the ability to purchase programs from Microsoft at a good price. I remember I purchased my Vista from them directly, via work, and then I think I had to order the 64 bit disc separately.

Anyway, that was what I used to install Vista.

This last week, I got the parts for my new system, which included the OEM Windows7 64 with SP1 disc, and used an SSD for the first time. I loved the performance of the SSD booting and shutting down, so decided to buy a 128 gb SSD for the old system, as it was getting sluggish.

In preparation for this new SSD, I went to find my Vista disc and the product key. Now this has been 4 years since I last used it...you would think I would put it somewhere safe, wouldn't you? Well, I can not find it to save my life.

I will go to the employee purchase website from work tomorrow and see if there is a way to email MS from my work email, to see if they have a record of my purchase. I don't know if they would replace it even if they find verification of my purchase.

I assume the OEM Win 7 disc I bought from newegg allows for only one license, or one PC, correct?

Another option, I assume, and I am not very knowledgeable about this, but would ... Read more

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Hi,
 
I've got a Compaq Presario CQ61 with Windows 7 Home Premium installed on it.
 
Now, lately my computer's been causing me a lot of troubles, up to the point I'd like to set it back
to factory settings. Now, the computer's a couple of years old, and I do not have any disk of Windows,
nor the registration codes.
 
Do I need those to put the computer back to factory settings, or does my OS remain as it is today?
 
Greetings,
 
Narah
 

Answer:Disc needed for reset?

Open Disk Management. Does the Hard drive have a Recovery Partition shown?

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How to reset HP laptop password without a disc

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Hi.

Is there anywhere at the net any bootable iso file i can delete every windows login password?

Like windows 7, 8, 10 e.t.c.

A lot of thanks.

Answer:Reset password disc

Welcome to the forum if you read our rules we can't offer advice on hacking.

https://www.tenforums.com/misc.php?do=showrules

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Can you use a password reset disc on any computer i.e your mates if the password is lost?Ta

Answer:Password Reset Disc

Depends what you have as a "password reset disc" - it could be almost anything from your description.Please tell us in some more detail about the program on the disc, and what your mates computer is, and why he needs to reset any passwords.

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Hi.

Is there anywhere at the net any bootable iso file i can delete every windows login password?

Like windows 7, 8, 10 e.t.c.

A lot of thanks.

Answer:Reset password disc

Welcome to the forum if you read our rules we can't offer advice on hacking.

http://www.tenforums.com/misc.php?do=showrules

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I upped from 7 to 8 via OTA download. Set up, set up passord(admin), etc. and decided I didn't like and want to do a Factory reset so I can sell.

I did the microsoft $39.95 special, and hve no disc.

Can I factory reset, and how please.

Many thanks,

Bob

Answer:Factory Reset Win 8 without Disc

Hi, welcome to the forums, go to settings, change PC settings and select "Remove everything and reinstall windows".


EDIT:
You can create a DVD with the .iso image you have downloaded( link is in the email received):
Create Bootable USB or DVD with Windows 8 ISO

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I have a usb drive that I would like to make my reset disc. I put in the usb port on the front of the computer and it is drive J. When I go through the wizard drive J is not an available option. Do I need to insert the falsh drive into a port on the rear of the tower?Thanks

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I recently tried to factory reset my Lenova z510 and not sure if I messed up or not, but it seem like I need a disc of some sort.Whenever I turned on the laptop the screen goes straight to, I think a blue screen, asking for a reboot disc.Now I'm just stuck there not being able to use the laptop.I was hoping if anyone got any answers since I don't have a recovery disc. I tried searching the lenova forums as well and was trying to figure out how to contact the customer support but to no avail. Or if anyone know where I can get a recovery/factory reset disc for lenova z510.

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Answer:How to reset windows without disc?

Hello twist1080, welcome to Seven Forums!


If you have an ISO (Disk Image File) of the Windows 7 version that matches the activation key on the COA sticker attached to the PC by the manufacturer, you could use the method outlined in this first tutorial at the link below.

Clean Install Windows 7 from the Windows 7 Desktop


Here's additional information you may find useful.

After you have copied out or made back-ups of the data you need to save to external media; if you can find an exact Windows version that the PC shipped with you can do a clean install using the activation key on the COA sticker attached to the PC though it may require a robo-call to MS to sort the OEM batch-key.

How to Activate Windows 7 by Phone

If you can't find an exact same version, you could use the info in this tutorial to create an "all versions" installer of any version Windows installation ISO, to install using the same method I posted above.

Windows 7 Universal Installation Disc - Create

After you have made backups of everything you care to save, the best method is to do a complete wipe secure erase of the entire Hard Disk Drive first, it over-writes everything, all the old Windows code including all the old drivers/programs, giving you the best possible space to install Windows to.

SSD / HDD : Optimize for Windows Reinstallation

.

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Question: Hard reset no disc

Im running into a problem when im trying to erase my data on my laptop and do a factory reset it goes ro a page that asks me to input my windows 8 discs to continue which i do not have and my windows is already activated so it shoukd upload itself. What do i do next

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In S10-3, the One Key Rescue allows user to make a Recovery disc, in the Back up your computer it allows user to make a System repair disc. What is the difference between these two discs? In case the One Key Rescue fails, can I boot the Recovery disc and reinstall the os?  

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Okay, so i want to reformat the harddrive and reinstall windows xp. I have gone through all the stuff and found a cd which it tells me i can use for a system restore. Does this do the same, because frankly i cant even remember if i even got a installation cd along with the computer. I think i read somewhere that the restore process leaves some folders like my documents intact and only repairs the OS.

Answer:Is a system restore disc the same as reinstall disc?

Well...if whatever disk you have...was not made for your system...your questions seems to be moot.

System manufacturers make disks for their specific systems and there is no uniformity that I can discern regarding the use of such...other than that provided by the manufacturer providing the disk. Instructions for using said disks are usually available in the owner's manual or at the manufacturer's website.

System manufacturer and model?

What writing appears on the face of the CD?

Louis

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I think I may have found an answer to my boot problem. After reading the tutorial on system image restore I saw this statement.

"You can fool it into thinking that simply by marking the 7 partition as active.

May be as well to make it a "secondary" system partition , by copying across the relevant files - in case you forget to hand the active flag back"

How would I be able to make my "C" WIN7 drive my system drive instead of my "D" Vista drive. Right now my "D" Vista is my system drive.
Or, can I have two system drives at the same time? Remember these are on TWO SEPERATE hard drives.

Answer:How to make a hard disc a system disc

First make sure you are set to see hidden and protected files in Windows Explorer.

Copy bootmgr file from D: to C:
Copy boot folder from D: to C: and tell it to skip over copying bcd and bcd.log when it prompts.

Run this command from an elevated command prompt. You may copy and paste into it. Hit enter.

bcdedit /export C:\boot\bcd

Reboot into bios and change the primary boot device to be your C: drive.

Boot to Windows and make sure C: is now the system drive. If so, you may delete the boot folder and bootmgr file on D:

If you want two "system drives" so in case one fails you'll be able to boot from the other, don't delete anything and use bios to change drives in this instance.

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got my mothers computer and i am wanting to reset it back to it was when 1st purchased to remove all the previous files etc. so i can use it, but i have no discs for xp or recovery.
its a fujitsu siemens model- P5GD1-FM

Answer:how do you reset to factory settings on xp without a disc

I think that's a Motherboard Number. Have you looked on labels for other numbers?
Is it a Scaleo something?
You can get the further model infor and manual by entering Serial Number on Siemens website
click here
Manual should say how to access Factory Recovery Manager.
Maybe pressing F10 or F11 at boot?

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