Computer Support Forum

How to transfer data from a Nokia 825 to Nokia 950XL

Question: How to transfer data from a Nokia 825 to Nokia 950XL

I currently have a Nokia Lumia 825, running 8.1
I am looking for a way to transfer all my text messages to a Nokia Lumia 950XL
1) there is no micro sd card slot in the 825
2) Transfer My Data app does NOT work fully on the 825. It transfers all my contacts, but that is it
3) I called the 1-800 # for the Microsoft store for tech support. They told me to go to the nearest Microsoft Store and they would be able to help me out. I called the nearest store, before I made the drive in. The tech said don't bother coming in because they have no means to transfer texts messages. He acknowledge that MS's own data transfer app does not work fully on all phones, even if you're running the latest 8.1 available.
Sooooooo..................does anyone know how to transfer my texts from the 825, to the 950XL?
Or will I have to move to the 950XL without any of my texts messages?

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Preferred Solution: How to transfer data from a Nokia 825 to Nokia 950XL

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I currently have a Nokia Lumia 925, running 8.1
I am looking for a way to transfer all my text messages to a Nokia Lumia 950XL
1) there is no micro sd card slot in the 925
2) Transfer My Data app does NOT work fully on the 8925. It transfers all my contacts, but that is it
3) I called the 1-800 # for the Microsoft store for tech support. They told me to go to the nearest Microsoft Store and they would be able to help me out. I called the nearest store, before I made the drive in. The tech said don't bother coming in because they have no means to transfer texts messages. He acknowledge that MS's own data transfer app does not work fully on all phones, even if you're running the latest 8.1 available.
Sooooooo..................does anyone know how to transfer my texts from the 925, to the 950XL?
Or will I have to move to the 950XL without any of my texts messages?

Answer:How to transfer data from a Nokia 925 to Nokia 950XL


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Thank you for assisting here. I've had the Nokia Lumia 1020 US Version for many years now, it works even with a cracked screen but I love the features so much so I purchased another Nokia Lumia 1020 (exact specs). Since ATT no longer carries the phone they cannot assist in the transfer.
How do I (besides backing up on the SIM card) transfer all data (texts, contacts, photos) to my new Nokia 1020. Seems like it would be easy I've tried many basics and followed the transfer data apps but nothing seems to be working. Help please. thanks :)

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I have bought new lumia 730, now I wanna transfer contacts & messages from Nokia E7 to LUMIA 730.
please reply me ON : <mod edit e-mail address removed>

Answer:How can I transfer contacts & messages from my Nokia E7 to NOKIA LUMIA 730?

Use the transfer my data app that comes pre installed in your new phone.
Follow the steps in the app.

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no much need to be said

Answer:How do I transfer my data from my Nokia 635 to Moto G?

Most of your stuff should be in the cloud... Contacts, Calendar, To-Do Lists, etc. Sign into the applicable cloud accounts.
Anything else, plug your Lumia into the PC, move content. Plug the Moto G in, move content.

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Or is it not?
I have seen other colors on internet as well. Blue, pink... Are they all genuine Nokia products?

Answer:Is the white Nokia CA-189CD data cable a real Nokia product?

It's a genuine Nokia parts number... Remember you're looking at teh interwebz.

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if my microsoft account is involved i dont remember my account name, or the password, i dont know how to save to icloud, or access it back again, when i try to move things from my phone to pc, i can move videos, playlists etc but not my contacts. there is an option on settings to transfer my data from your old phone to yr nokia 920, but i dont know if this will work transferring from one nokia to another nokia

Answer:how do i transfer my contacts from my nokia lumia 920 to my new nokia 425,

Transfer my data app. Or reset your password for your email by clicking forgot password on the login page on a computer.

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I need to get my data (images, contacts etc) from my Nokia 2730 to my iPhone. Apple tells me there is currently no direct method and I have tried taking the Nokia data card out, inserting it into a MicroSD USB thing and copying it directly across but I can't find the data on it. Not sre where to go now - can anyone help/


Answer:Solved: Transfer data from old Nokia to iPhone 4

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I have transferred my contacts to my Gmail account on my PC but I am not able to export it to the android phone connected with USB cable.

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its works and then it stops I have to delete the account and the re add it

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Just wondering if the Nokia Treasure Tags worked with the Lumia 950XL?
Best wishes,

Answer:Nokia WS-2 Proximity Sensor, do they work with the Lumia 950XL

According to manual, it must work. You can open up gadgets app, after connecting treasure tag to your phone using nfc.

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Recently I upgraded from 930 to 950XL but restoring WhatsApp on new phone only gets the groups but no chats or chat history.

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After witnessing success with NOKIA Lumia 920, the Finnish mobile giant NOKIA is once again ready with its latest offering-NOKIA Lumia 920 windows mobile.
As the name suggests the phone will be powered by Windows operating system. Plus, it will feature 4.5 inch HD display, 1GB RAM and 32 GB of storage capacity.
Under the hood, the phone will run powerful 1.5 GHZ Dual core processor. The main highlight of the phone will be its radically distinctive charging support, which will be provided via an inductive method – Qi wireless power standard.
Besides this , NOKIA Lumia920 will feature 8 MP Camera at its rear for capturing some high quality videos and images and 1.3 MP camera at its front for enabling video chating.
It is slated to be launched on 5th September, tomorrow!

Answer:Nokia's Latest Offering - Nokia Lumia 920 Windows Phone with Wireless Charging

The wireless charging feature is pretty exciting. But it looks like a WP 7.5 phone, right?

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guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n den blank n den again nokia dis is repeatin continuosly please help

Answer:guys i have recently updated my nokia L520 den after it my phone starts up and den shows nokia n

I just answered something similar on another thread. You can go through this.
You can try to soft reset first.
Volume down and power button until the phone vibrates. Phone will restart if it works.
Otherwise -
This is from the support site -
The problem you are experiencing may be caused by a software problem on your phone. You will need to perform a factory reset to try and resolve the problem.
Please note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to back-up any data.
Make sure your phone is powered off.
Press and hold the 'volume down' button.
Press the 'power' button until the phone vibrates, then release the 'power' button.
Keep the 'volume down' button held until you see an '!' on the screen, then release the 'volume down' button.
When the '!' appears, press the following buttons in order:
'volume up'
'volume down'
'volume down'
You should see rotating gears on your screen for around 5 minutes.
Your display will then turn blank for 30 seconds while your phone restarts.
It will take several minutes for your phone to restart. Once your phone has restarted you will need to follow the on-screen instructions and complete the initial set-up process on your phone.

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Is the bluetooth function on the Nokia Purity Pro by Monster (over-ear) compatible with a Nokia Lumia 520 cellphone?
I mean, can I use the headphones wirelessly?
Thanks in advance.

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the phone freezes on my nokia lumnia 1320.if i soft reboot it switches off till i release the power button when it restarts on its own and again freezes on the nokia logo.i tried hard reboot again and again but after the reboot it restarts and freezes on the nokia logo

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Hi there,

i would like to use GPS Navigation with my Nokia 6600 via Bluetooth GPS (Model Royaltek GPS x-Mini).
Prior usage i've to install the software on the MMC-Card of the mobile Phone via Nokia PC Suite (for Nokia 6600).

For BT i'm using the Toshiba SD Card 2 within Portege.

With the Toshiba Bluetooth Manager (3.20.01) i can discover and establish a serial connection via BT without problems.

When starting the Nokia PC Suite (that automatically "see's" the new BT Port ...) the connection failes.

Any idea ? Thanks ...

Answer:Portege R100 + BT SD Card 2 + Nokia 6600 with Nokia PC Suite ? NO CONNECT !


Unfortunately I can not give you a proper answer. The fact is that the Bluetooth works properly and notebook can communicate with the unit. Why the connection fails after starting Nokia PC suite is not easy to say.

In my opinion you should try to contact Nokia support. They have more experience with own software products and it is probably tested by Nokia. If you have a solution please let us know.

Good luck!

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Hi,I bought this Nokia Lumia 820 in Jan,2013 from Chennai,India.After 6 months I faced some issues like low battery life and also a line at the center of the screen.So I went to Nokia Care, Taramani, Chennai-India,they told me that they will send it to their head office and may take a week time.I agreed and went back on the desired date .Then they told that Company has decided to give me a new Lumia 820 instead of my old Lumia 820 as they were not able to get the accurate solution.But the warranty will be carry forward.I agreed and came back home.From then onwards, I didn't faced any issues.Now after 2 years,I broke my LCD of same Lumia 820 accidentally in San Francisco,CA-USA.I went to one of the repair center here and the first question he asked me was "Did anybody tried to open it?".I replied no after in Chennai,India and that too was new.To my shock he said "It's a fake copy ...the screws were stripped."They cheated and gave me used phone instead of my new phone.
Is this the way they are cheating customers.
I need an answer for this from Nokia India.

Answer:Fraud:Nokia Care ,Chennai have given me fake copy of Nokia Lumia 820 after I faced some issues. What do I do?

I refurbished phone isn't a fake phone. It's a refurbished phone.
I don't know about international, but in the US, its common to get a refurbished phone as an exchange.

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I've read some similar (but not identical issues) on the forum. Hopefully someone can assist.
My phone battery went dead while using GMAPS which ate up the battery very quickly.
Been trying to charge it for hours, but all I get is a flashing WINDOWS symbol at the bottom of the phone, then the NOKIA logo appears about every 30 seconds, but then nothing else happens.
Tried pressing the POWER OFF and VOLUME BUTTON simultaneously for extended periods, but no joy.
I have too much stuff on the phone to do a hard reset, and I'm on the road, so kind of in need in a quick and easy solution that doesn't affect my data (if one exists).

Answer:Windows 10 Nokia Lumia 930 - NOKIA logo flashes up, but does not boot

Maybe the device is on a reboot loop somehow, when you try to charge it keeps on trying to reboot but fails because the battery is out of enough power to finish the boot.
Leave the device connected to the charger for a while as the device is deeply discharged then try the soft reset combo power off and volume button.
If you need additional help or want to reply to this thread , learn how to join windows central.

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Hi guys, greetings from Nairobi. I've had my Nokia Lumia 620 for a little over 6 months now. I was on 8.1 through the developer's preview. So I was just sitting there, hadn't used my phone for around 15 minutes. When I checked the phone, it was stuck on the Nokia screen. I assumed that it was restarting so I left it for a couple more minutes. It's been on the screen for around 5 hours. I have tried the soft and hard reset several times but still nothing works. I'm still stuck on the Nokia screen and the device is not detected when I plug it on the laptop through the USB cable. Seen a couple of videos on using Navifirm but can't do much because the device isn't being detected. Hoping I won't have to take it to the care center. Anything else I can try? Looking forward to your responses. Much thanks.
By hard resetting I followed the following steps:
Turn off the Lumia,
Pressed and held the Power Button, did not release until the phone vibrates.
Pressed and held the Volume Down Button, did not release until the LCD showed the exclamation mark.
Pressed Volume Up Button Key and released
Pressed Volume Down Button Key and released
Pressed Power Button Key and released
Pressed Volume Down Button Key and released.
The soft reset was simply power button and volume down button.
I should also point out that the USB cable I'm using isn't the one that I got the phone with :) lost that one.
Thanks guys.:)

Answer:My Nokia Lumia 620 has been stuck on the Nokia startup screen for 5 hours now.

Try a different cable and use Nokia Care Suite to reset the phone, you will lose everything on the phone but it should reset it to factory settings. You will then probably need to get it updated via Developer preview again...good luck.

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Windows and android started a new beginning in 2011
Windows phone 7x
Android 2.3
So in that beginning time why apps developer went to develop apps for android not for Windows phone?
. . . . . . . .
Because If in the beginning itself developer would have decided to go with windows phone instead of android.
Than today's image of widows would be different.
. . . . . . . .
Than why developer went with android not with windows to develop huge n classy apps .
Is there any term n condition by MS/Nokia for app development which Google didn't forced on apps designers?
Does MS/nokia harmed itself by putting their T&C which Google left n pulled the developers attention to do job freely.??
Hope you'll understand what exactly I wanna ask?

Answer:MS/NOKIA VS ANDROID. Does Ms/Nokia made mistake in the past for which they paid.

What was it about Android that started with 2.3 that marks it as a "new beginning"? Google Play started way back in 2008, they had a full 3 years worth of commerce and sharing the market with Apple before Windows Phone 7 came along.

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Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions?

Answer:Windows Phone Nokia Lumia 920 Nokia Pro Camera App not recording

Originally Posted by WPCentral Question Please can you help? Normally I have no troubles taking heaps of photos & videos with the Nokia Pro Camera App on my Nokia Windows phone, but last night I recorded about 3 minutes of footage and after recording it had completely disappeared. The footage was no where to be found, not in my camera roll, not in any of the folders and not on my onedrive. I thought I must have made a mistake so I took about 10 seconds of footage as a test and it saved fine. I also turned my phone on and off. This morning my friend tried to record about 4 minutes of footage, and again, afterwards- the same thing.. no where to be found :( Any suggestions? Have you tried plugging the phone into a computer and going to the camera roll folder in Explorer and seeing if it's there? Also make sure the app has been updated to the latest version (now called Nokia Camera), and then go to settings, scroll to the bottom and click 'find photos and videos shot with Nokia Camera'

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Few days back i connected my lumia with a power bank,after 10 minutes it restarted and wasnt moving past the nokia logo.
After some time battery was drained.
Now when i connect my nokia to a charger It gets stuck on logo and lines appear on the screen,and it isnt saving charge.

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Does anyone knows when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Answer:Does anyone know when to expect Win Mobile 8.1 Update for Nokia 1020 and Nokia 1520 in the U.S.?

Eventually, we don't know. If anything comes up it'll be written about on the front page.

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I have NSRT 6.2.55 on Windows 8.1. My Nokia 222 (RM 1136) is connected with the PC via data cable but the tool says "Could not read phone information".
I have the sd card as well so when i connect the cable, phone shows me "charge only" and "mass storage" options, on selection of mass storage, the phone is shown as a drive on my PC and data of sd card is shown so the connection/cable seems OK.
I have tried both "charge only" and "mass storage" options while phone is connected to the PC.

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why nokia 215 not support whatsapp and you tube like nokia 206

Answer:Why doesn't my Nokia 215 support Whatsapp and YouTube like the Nokia 206?

Why nokia 215 not support you tube & whats app

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Dear Gurus, First, I apologize if there is a mobile phone forum elsewhere
I seem to have got into a chicken and egg situation.

Using Nokia PC suite for file transfer from PC to Nokia 7520 supernova, my problem is the bluetooth works but the USB cable CA-126, doesn't!

Nokia PC suite can communicate with my nokia 7510 supernova using bluetooth which is painfully slow.

Nokia PC suite doesn't seem to find the mobile when I use the CA-126 cable for a USB connection.

Suspecting something wrong with USB I checked the XP USB hardware and got a list of 4;
generic USB CF reader USB device
generic USB MS reader USB device
generic USB SD reader USB device
generic USB SM reader USB device

According to XP the above are all working correctly.

I did note that when PC suite was installing it mentioned USB2. Using freshdevices, it lists
as part of the installed drivers
system32\drivers\usbport.sys description usb 1.1 and 2.0 driver

I tried to run 'driver whiz'. it sticks when it is listing and comes to generic sm usb reader.

Which leaves me where I started.

My only consolation, printer, scanner, mouse, webcam, all with usb connections work perfectly.

Help if possible to get me cable connected 7520 to PC

Bye and thanks


Answer:Nokia PC suite can't find Nokia 7510 USB cable

How old is your machine?

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So what can we look forward to seeing on Surface Pro/RT with MS grabbing the mobile section of Nokia??
Will any of the apps from Nokia get a re-brand and jump to Surface?
I would be interested in the movie maker from Nokia on RT......any chance?

Answer:Microsoft and Nokia deal....did MS licence any of the Nokia apps?

This is a really interesting question. I'm not sure whether MS bought out Nokia's apps to be honest. I know the main crux of the deal is hardware related but I'm sure its been discussed how Nokia's exclusivity on their apps will most likely be dissolved, which can't be a bad things for the platform, as Nokia's apps really do stand out among the crowd. No matter if it's Nokia that's developing them or if it's MS developing them, as long as they do keep getting updated I think we're in a good position.

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Pretty much just the question in the title, I know this is a windows website but most people on here seem to know a lot about Nokia too!

Answer:More of a Nokia question, rather than Windows - Does anybody have any clue when the Nokia N1 tablet

I would love the N1 to be release in the US but we are just waiting to see it.

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Hellow, Guys !
I'm trying to flash my Nokia phone Using Nokia Suite, but every time I face a problem that cause restart my System.
I face this problem both on Windows 8 64-bit and Windows 8.1 64-bit.
I"ve all updated drivers and also update my Windows.
But, I cannot solve the problem
Please, check my files and provide me useful support and I"m waiting for Your response.

Answer:BSOD while Flashing Nokia Phone Using Nokia Suite

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs. Make sure that you let the app run for at least 15 minutes (or until the app itself says that it's done).

The first step here is to check in Device Manager for the xHCI controller. If you find that it has errors, right click on it and select "Uninstall". If presented with a check box to delete the driver software, please check it. Then click on the "OK" box to remove it.
Reboot and see if the xHCI device still has problems. If not, wait to see if the system BSOD's. Finally, let us know what happens.

Update the drivers for your HSPADataCard USB Modem/Serial Device to the latest, Win8.1 compatible version. Your HSPADataCardusbnmea.sys driver dates from 2011 and is likely not compatible w/Win8.1

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).

If al... Read more

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Hi everyone, I've got T61 and Nokia 6230i. I'm not able to establish connection between T61 and Nokia 6230i via Nokia Pc Suite. When I try to connect those two devices via Nokia Ps Suite. I've got error message that connection can't be established. BT is in both devices enabled.-> IBM T61 - XP PROF ENG SP3 BIOS NEWEST VERSION-> NOKIA 6230i - OS VER. 3.89   The funniest thing is this that I can connect T61 and Nokia 6230i without Nokia Pc Suite. What could be wrong? Why I'm not able to connect via Nokia Pc Suite? How can I solve this problem? This is not a simlar problem as in post; ! ! !  Message Edited by cubus1981 on 12-07-2008 12:04 PMMessage Edited by cubus1981 on 12-07-2008 12:05 PMMessage Edited by cubus1981 on 12-07-2008 12:14 PMMessage Edited by cubus1981 on 12-07-2008 12:15 PM

Tak rób, jakby? mia? wiecznie ?y?, a ?yj tak, jakby? mia? jutro umrze?

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error:
There was a problem signing in. check your phone's date and time settings.

Answer:Why I am unable to download apps from the Nokia store on my NOKIA C7?

Set your date and time right then...

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Its been over a month, since the nokia mix radio subscription renewal has been unavailable from both the online store as well as the care centres.

Answer:Nokia India, Nokia Mix Radio Renewal out of order.

Did they say what happened or when it will be available again?

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First of all, what is background data and do you have to pay for it?
I never use my phone if it's not connect to wi-fi.
One day, I happened to be using the Data Sense app to see how much data I was using and I saw that the background data for the Internet was higher than the actual data used.
How is that possible? Please explain to me.

Answer:Why is the background data for my Internet App on my Nokia Lumia higher than actual data used?

Data Sense on my phone shows Cellular Data and Wi-Fi data. Not background data.
However Background data is typically data usage when you are not using the phone. E.g. a mail account checking for email. Or WhatsApp receiving a message.

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click herehave checked this entry but has no way forward when using irda connection. I just cannot get the phone and pc to connect using nokia pcsuite.I have a card reader which reads my card from digi camera but not sure if this will read 32mb card from phone. I have moved all recordings and images to the card but cannot see them on pc. Does anyone have any advice or talkthrough for this problem.XP system and card reader came with pentax optio camera.

Answer:transfer images from nokia 6230 to pc

I was able to send through XPs own software in control panel, wireless link. All I did was connected the infra red port to the PC, turned the infra red on in the phone. I then pointed the phone at the irda port and xp detected it, each and every time.As for cards the phone reads mmc cards, you can get readers for these for a couple of pounds at local computer shops.Pooke

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how to transfer contacts from my nokia e72 to the new lumia 720

Answer:how to transfer contacts etc from nokia e72 to lumia 720

Transfer my Data | Windows Phone Apps+Games Store (India)
Like would be appreciated :)

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I'm trying to find a way to transfer my contacts from my old HTC running WP8 to my new Nokia Lumina 928 running WP8.1 but I can't find a way to do this. I've googled everywhere. I found something on written by an ***** that says I should put the sim from my old phone into my new phone and then upload them but the sim in the HTC is a different size than the sim in the new phone.

Answer:How to transfer contacts from old HTC to new Nokia Lumina

Take your old SIM to your carrier along with your new phone and SIM and they'll do it there.

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how to transfer audio files from nokia lumia 520 to laptop ????

Answer:Nokia lumia 520: how do I transfer files to PC?

Erm... What type of audio files? What App is generating/using them?

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Answer:Nokia Lumia 930 not available on nokia india website :(

When was it available??

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When my phone begins to boot up, it crashes a couple seconds after the nokia logo pops up. Also, I don't think that the software is telling the hardware to charge the battery correctly because it has been charging for several hours but when detached from a charger, it immediately dies.
When on the charger, I tried a soft reset by holding the power button and volume down keys for 10-15 seconds which was ineffective I also tried a hard reset by holding the power button until the nokia screen appears, then holding the volume down button for the exclamation mark to appear but it shuts down before this happens.
Other notes: It shows the flashing icon light when on the charger and at times tries to boot up but when at the nokia screen shuts down.

Answer:Why is my nokia lumia 925 crashing at the nokia screen?

Hi, I had a similar problem. First I thought it was the battery, until I eventually figured out that it was the motherboard. Changing it won't be easy, so take it to a shop

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i cant access to my nokia account to my phone nokia n8

Answer:Why can't I access my Nokia account to my phone Nokia N8?

Nokia has been going through some changes lately. They are uncoupling things that were synced between hardware and software.
The support pages for N8 are now under the Microsoft umbrella as part of the buy up of Nokia hardware divisions. I'd start there: Nokia N8-00 - Support, Updates, Downloads and User Guides, Troubleshooting - Microsoft - UK
At a guess... Your Nokia Account log in is no longer valid on that phone because of the transition. Have you tried logging into your Nokia Account via PC browser? Have you tried the Ovi Store on PC?
You could try establishing a Microsoft Account (or use an existing one) and try to sync that on the phone...
My Nokia Account log in is still good, but I've long had it linked to a Microsoft Account. I also see Microsoft has taken ownership of Ovi...

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I installed win 10 preview on my nokia lumia 635 recently, but when i tried to do a rollback to windows 8.1 using the recovery tool my phone got stuck on a red screen with nokia logo in white with infinite restarting by itself, and i can't figure out what to do. I wish i hadn't installed that damn windows 10 in the first place.

Answer:nokia lumia 635 red screen with nokia logo.

Be sure to report the feedback to Microsoft

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The downloading and installation works perfectly but then it immediately says that it's not recognizing my Nokia Lumia Phone! They say elsewhere that there is a special app for the Lumia but this app is limited to music, pictures, videos, podcasts and
ringtones. So contacts, the most important for a Phone, is not even included. There are surely other makes where this is possible and where you can easily see and manage all contacts. On which cellphones this Nokia Suite is really working then?

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Hello, I bought a Nokia Lumia 520 a while back (About two years ago or something i'm not too sure) It was perfectly fine until all of the sudden I couldn't hear anything apart from Ringtones (Couldn't listen to songs, couldn't hear people when calling etc) after messing around with the phone it turned out to be the earbud jack (can't remember the correct word at the moment) anyhow, I fixed it by basically shoving a tooth pick in it. So i'm like okay fine. But recently the phone got stuck in Airplane mode, I tried literally everything apart from going to the store to get it fixed because my warranty ran out and i'm not going to pay for this piece of crap. So, today I tried the "Windows Phone Recovery Tool", I let it do its thing while I take a shower but when I came back it was stuck on the red Nokia title screen. Unplugged the battery, re-connected it with my PC, pressed the Volume down button etc. Nothing works! And when it's plugged into the PC, the Windows Recovery Tool says "Acces is Denied. Verify Credentials"
So yeah. I am furious. I have never, ever had so many problem with a phone before..
Here are some screenshots:
Windows Recovery Tool:
The Red Nokia Title Screen (My Phone):

Answer:Can I get some help with my Nokia Lumia 520 (Red Nokia Title Screen)(8.1)?

1. Calm down ( you gotta have patience while working with gadgets )
2. You shouldn't shove things other than the hp jack into the hp port.
3. Airplane mode ? (tried going to settings and trying to disable it or remove the sim and put it back in / restart ?? )
4. That "Red Nokia Tile Screen" you saw was the firmware download screen.
5. One does not simply don't pull out a phone while its undergoing firmware loading.
6. Try with Windows Phone Recovery Tool again. (This time wait ... and have patience.)
7. The only and last solution is Lumia Software Recovery Tool. Be patient !

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Hi. Having a problem with Nokia Lumia 520 and Nokia CK-100 Car Kit.
Was connecting & running fine while phione was Windows 8.
Immediately after the Windows 8.1 upgrade this changed.
Now every time I start the car the phone "connects" multiple times (used to do so just once).
So it goes "Phone Connected", followed by "Player Connected" about 2/3/4/5 times at the start of every journey.
PS. RThe phone stils works properly on the kit etc... - its just the nusiance of listening to it connect (& disrupting radio/music eytc... while doing so).
Tried un-pairing & re-pairing the devices etc... - no joy.
Any ideas?

Answer:Nokia Lumia 520 with Nokia CK-100 Car Kit - Windows 8.1 problem

I have the same phone/car kit combination with the same issue...
Did you find a solution to this?

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Why will Nokia Suite running under Windows 10, not connect to the internet using my old C5 phone. It used to work under Windows 7. Now I get the message "FAILED TO ESTABLISH A NETWORK CONNECTION ".
Please help. Need to be able to connect in remote areas.

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Recently installed Windows 7 build 7600.
After installing i updated the system using windows update by connecting to the internet via my nokia n70 usb modem by installing the latest nokia pc suite,
during the update it was working fine, but after i restarted the system and again tried to connect to net via same, the nokia one touch access kept on showing opening port and then nothing is happening.
I went to the network adapter setting and clicked on nokia n70 usb modem(OTA)
It shows error 711 that remote access connection manager(RACM) failed to start in time.
Then checked my services there i found that the dependencies of RACM ie secure socket tunneling protocol is not running. I tried to start the service but was showing that sstp starts when it is used by some specific program or else then it automatically turns off.
I am unable to solve this problem please help me.

Answer:Can't connect to net via Nokia One touch/nokia pc suite

Going to be 10hours and no one has replied

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I download and installed nokia pc suit latest drivers.but error message have came showing "your mobile is in file transfer mode " and "device connecten in non-compatible mode"

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My contacts to my email on my PC from my Nokia lumia ?

Answer:How do I transfer my contacts to my email on my pc from my Nokia Lumia?

Originally Posted by Windows Central Question My contacts to my email on my PC from my Nokia lumia ? Try tying your email to Outlook. Enable sync on your phone. When you connect to the network, your contacts will be there

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ihave tried using bluetooth i have tried downloading from samsung kies to my laptop which said i was successful but did not tell me where to find them

Answer:How do I transfer my contacts from a gt18160 to a Nokia Lumia 735?

Your contact you will find in the PEOPLE hub.
What you also can do is
- copy the contact on the SIM card of your gt 181600 and and than place your SIM card in the lumia and in People hub import contacts from SIM.
-And the account you used in your gt 181600 in SETTINGS > email + accounts > add new account

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I'm am looking to transfer all my contacts on my nokia 830 phone to my pc as I am getting a new iPhone but not at this time. I have to give my phone back.

Answer:how do i transfer my contacts from my nokia 830 phone to my pc laptop

Simply add an email account like one. In account settings choose to sync Contacts.
Add the account to any phone in future and they'll be available.
But check on the website first to check all People are there.

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i am unable to transfer contacts from phone to computer

Answer:How do I transfer contacts from my Nokia Lumia 720 to my computer?

On your PC go to your MS email account on line. Select people. At the top of the page, manage. Export the contacts in one of the available formats. The file will be downloaded to the PC

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I have a Nokia Lumia 520 phone but am unable to move photos from phone to pc despite connecting a cable. I was told to use something called Zune but when I put Zune in my browser I was given a number of places to download from bu the ones I tried wanted various other items downloaded, like pc cleaner & the like. What is the best & easiest program to use for this?.

Answer:android nokia phone photo transfer

I have a Nokia 925 im presuming its the same operation for any win8 phone,connect the cable from the phone to the pc the pc should see the phone as a "mass storage" device,open it,navigate your way to the gallery and copy the photos to the pc,works for me
what operating system is your pc?

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Windows Live ID does not show contacts at all - never mind contacts export option it talks about on the net. At a loss. Please can someone help me.

Answer:How do I transfer contacts from a Nokia Lumia 610 to iPhone 6?

If your phone was logged in as a Windows account and in the Phone settings/accounts Contacts is checked to sync, then from you'll see the settings and export them.
Or, add an iCloud account to your Windows phone and they'll go straight to your iPhone.

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I try to connect it with USB cable.Everytime i connect , it says your phone is connected toyour pc only in charging mode.I tchange the settings in computer to import pictures and video .

Answer:I have nokia lumia 730 . I need to transfer pictures from mt to my computer .

So the phone isn't available at all via This PC/My Computer?
Tried different ports and cables? perhaps a friends laptop?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I have a Nokia 6230 camera phone, and a Tungsten E.I would like to transfer the pictures I have taken with the Nokia 6230 to the Tungsten E, but do not have a cable to do so via the P/C. Is it possible to do this by using the infra-red on both devices, and how woudl I do this if it is indeed possible?Anyhelp or suggestions greaty appreciated, thanks.

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Answer:Is there a way to transfer SMS between an iPhone 3 (6.01) and Nokia 635 Windows 8 phone?

I think the only way to access those SMS is by looking iTunes backup file of your iPhone, that file contain the SMS stored in the phone.How to Backup iPhone SMS to Your Computer
This tutorial will show you the location of that file and how to convert that backup file into a readable format like PDF, Word or Excel. It won't provide an easy way to transfer the SMS, but at least you will have your SMS archive available in the 635.

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I have a Nokia Lumia 630 and whilst it stores all contacts from an Exchange account on the handset perfectly well when Bluetoothed to my car (Hyundai i40) none of the contacts show on the car interface?
Is there a way wherein you can transfer your contacts over?

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I have just got a Nokia Lumia 635 to replace my Blackberry but cant find an easy way to transfer my 500+ contacts from my Windows PC.

Answer:How can I transfer Contacts from Outlook on my PC to my Nokia Lumia 635?

EASY (too easy)
SETTINGS >> Email & Accounts - sign in with the Outlook account (it does NOT have to be your primary acct) & check sync Contacts

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nokiaphototransfer.dmg has been removed from all download links on Microsoft and every other download link I can find on Google. I've spent hours trying to find it and find out why it has been removed. No sign of a deliberate policy decision to stop supporting Windows Lumia phones but they've just eliminated this app which is essential for a Mac user to download DNG and Pureview modified image files from Windows Lumia phones like my Lumia 1020.
Please please please can someone put it up on a fileshare site and message me or post a link?

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i want to transfer contacts from my lumia 625 to a pc. what programme do i need

Answer:How do I download pc suite for the Nokia 625. How do I transfer contacts from the Lumia 625 to pc?

If u have a windows 8.1 pc with same MSFT ID then the contacts are synched in the people app

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Hey guys,
I am not able to find any information on this. Maybe it isn't possible.
I have a Nokia Lumia 1020 on Windows Phone 8.10.14176.243 and I have Cyan.
I am wanting to know if there was any way of transferring my text messages from the 1020 to my computer. I could go through and just do screenshots, but that would take too long. The reason I am wanting to find this out is because of the possibility of taking my former landlord to small claims court and I may be able to give the text messages as evidence.
Any suggestions would be appreciated. Just to note, the "transfer my data" app doesn't give me the option of transferring my text messages to my computer. That may be due to my phone or my computer. I'll have to test with someone else's computer.

Answer:Transfer text messages from Nokia Lumia 1020

Don't think you can do it to a computer. I think its only between Windows Phones via message sync?

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I want to transfer text messages from Nokia Lumia 635 to Samsung 7.

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Hello, i'm a windows phone user, my phone is nokia lumia 610, been trying to transfer the text messages from my nokia lumia 610 to my pc. Help me guys.

Answer:Texts messages transfer from nokia lumia 610 to android

Title says Lumia to android while description says phone to PC... make up where you want to transfer to first.

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When I am trying to transfer music file mp3 from my pc to nokia phone model 5230. Its not getting transfered. when I right click on my music file it shows "send to" option and it indicates only the E: drive which in this case a cd burn. Help me to get through this riddle. Earlier I had done it somehow I think I am getting trapped.  

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When I transfer an album/mixtape(has songs in it up to 10+) or more into the music folder it creates a random album folder with only half or less than half of the songs.
Also, it sometimes doesn't load the picture for the folder but sometimes it does.
My main issue is I cant transfer a single mixtape or album into the music folder without a song in that mixtape/album being missing

Answer:How do I transfer an album/mixtape into the music folder on my Nokia Lumia 830?

How are you transferring the songs, do you do it by usb and directly dragging and stopping the files you want or do you do it via a specific program?

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can i transfer it through zune software or other like nokia PC suit please explain it

Answer:Can i transfer my inbox massage from nokia Lumia 610 to my system or Laptop??????

What email system are you using? If it's Outlook or Gmail then yes it's fairly easy to do. If it's just a POP account then it's a different issue.
We need more details. It's not a simple yes/no answer.

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I want to transfer my downloaded photos on my Windows 8 Vista pc to my Microsoft call phone Nokie Lumia 640

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With reference to the problem I had posted I am trying the transfer via bluetooth.

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I'm having problems with the Nokia Data Suite program connecting with my 8310 over an IR link.
All has been going well I recently reloaded my system and everything was still working after that until a couple of days ago.
Now when I try to run PC-Sync, (Syncs with Outlook) the program gets this far

and then stops, after a few moments I recieve this error
Any suggestions on how I can fix this? sometimes the bar moves when Syncronizing the calendar, sometimes it doesn't, on very rare occations it completes it without any errors.

Also, when my phone is connected to my computer (again via IR), some of the programs will not open. The splash screen appears but thats as far as the program goes - however if I move my phone out of the IR Recievers range the program then continues to open. This is not a major problem but could anybody tell me why it would do this?

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Where can i Download Nokia Data Suite 1.2 For my Nokia 5110 as it seems like that you cannot get it any more Does some one have a Copy of this please

Answer:Where can i get Nokia Data Suite 1.2

Try here:

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Im just about to upgrade my phone and wanted to ensure that my contacts and calendar data had been synced to my Microsoft account. When I first had my phone I set up a yahoo account and it is this one that shows up under "Settings//Nokia account" on the lumia 720. Even though under the"backup" I have synced the data, there are no contacts or calendar data in this account (logged in on my mac to check)
I set up another account at and did another back up but with the same result - no data has been synced. I have trawled endlessly through various forums trying to resolve this and I can't. One forum says to ensure that i am "signed in" with the correct account. When i go the "nokia account" menu I constantly get "Network Problem" error message. My phone is connected to wifi so I know this is not the case. I have tried the "I don't know my password" option and it gives me the option of help by email or text but I receive nothing in either! this is frustrating beyond words as it seems there is no way to do the most fundamental thing of transferring data from one device to another!! Any help would be much appreciated

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Question: Nokia Data Suite

I have Nokia Data Suite 4.8 istalled on my Laptop. On start up the I/R is activated by default. As I run on batteries a lot, I try to run the unit as leanly as possible. I have to de activate I/R (Nokia Connection Manager) each time. My preference would be for this not to activate on start up. Loading the software was a pain as I got so many conflicts between it and XP Home. Uninstalling would be an option I would prefer not to take.....any suggestions?Thanks,John (Ireland)

Answer:Nokia Data Suite

I have this but installed a while back.Can you check to see if something is starting up with your Laptop??Start Menu, Run..., Type msconfig and hit enter.then check the startup tab for anything Nokia related. Uncheck it and reboot.

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i bought a data cable for my phone, i own a nokia 6820, i got the cable from ebay, and is the second one i got.

the first one was a ca-42 cable and that didnt work at all, my phone wont even connect.

but this one actually connected. i got the cable so i can use internet from my phone to the pc, so i can transfer images and everything but, i can seem to work the internet, when i go to connect, it says that there is no modem found or available, please help me solve this problem, because i am a student living alone, and need iiternet, an this is my only option of catching the net, please help me solve this problem.

Answer:nokia dku-5 data cable

I use the DKU-5 cable with our Nokia 3585i and it works good. I would suggest that you go to control panel>add/remove programs and remove the program. then reboot your computer. insert the cd and reinstall . then go to control panel> add/remove hardware and install the modem. When you get to the Nokia list click have disk and insert the disk and follow on screen instructions.
when this is done, go to control panel click on systems then select hardware and device manager. see if the modem shows in the list of modems. it should be there. you can right click on the modem select properties and then choose the diagnostics. that should tell you if the computer is communicating with your phone.
I have found that Nokia is very good at working with you to solve connection problems.
Good luck.
their web is
they also have a toll free number you can phone.
Hope this has been some help to you.
Oh, forgot to mention, I think you have to download the pcsuite from the Nokia site to get it to work properly.

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I have an old Nokia 6215i cell that is no longer being used, I have photos on the phone which I would like to transfer to my pc, but am unsure what data cable to get. The phone doesn't support bluetooth, so I can't do it that way. any suggestions would be appreciated.

Answer:Data cable for old Nokia

You need a data cable and software to do what you want, since that model is so old it is going to be hard to find, or expensive when you do.

I am told the data cable for the 6315 also works for the 6215, time for you to do some googling.

One I found, I would contact them and be sure this kit works for your model before purchase


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Question: Nokia Data Suite

This is installed on Win 2000. It puts an icon in system tray for Nokia Connection Manager (NCM) which I do not want. On Win98 I could run msconfig and stop NCM from running at start-up. On Win 2000 there is no msconfig. Admin tools/Computer Management/Startup Programs shows it as Nokia Tray Application. It is also in Running Tasks. It doesn't appear in Services & Applications/Services so I can find no way of stopping it loading on Startup.Any suggestions?

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on my old phone (925) I have turned on the backup but when I pressed the 'backup now' it came back with an error message saying the backup failed (error code 0x8019019d). What does this mean?

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by post 2014 Lumia Windows phone i mean Microsoft Lumia 532 because that's what i intend to buy

Answer:How to transfer contacts from Nokia 301 to any post 2014 Lumia Windows phone?

It can transfer contacts through Bluetooth

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I turned my phone off. (Nokia Lumia 630) Now it keeps flashing the Nokia logo and vibrating. Its like it is caught in a loop. It is unresponsive to soft reset. I took the battery and Sim card out for awhile but once the battery goes back in the loop begins again. I've had the phone for approx 7 months. I like the phone and would like to resolve this. I'm not sure if it is running Cyan or Denim. Thank for any help.

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Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time?

Answer:Nokia Lumia 930/Nokia Icon

Originally Posted by Zachary Boddy Is there any difference between the Icon and the Lumia 930? I've did research when it came out and I was certain that they're the exact same phone. The Icon is the name in the U.S.A and the Lumia 930 is the name in the U.K.
But I've heard several people act as if they're different phones. I just wanted to be certain. Am I correct that they're the exact same phone or have I been wrong this whole time? From what I can tell, the difference is the OS it came with. Icon (aka 929)=8.0, 930=8.1

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Nokia 730 is finally available in India and it looks to be the best bet in the mid range segment. My Nokia Lumia 720 just broke (the display gave up finally after having a broken screen for over months). The only reason for me to not go away from Nokia is the Mix Radio and the unlimited downloads with subscriptions. The question is whether I would get the free or paid subscriptions for Mix Radio when I buy this device. (esp given that Mix Radio is spinning off and the renewal subscriptions are not available in India at this time)

Answer:Would I get the Nokia Mix Radio Subscription if I buy Nokia 730?

why we are Not gatting mix radio subscription for new Mobile Like i have buyed to 730 & also 3 535 But i have Not got the free subscription plz reply me wen we are Going to gat the free subscription like we gat before we need mix radio subscription voucher

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I have a nokia 200 with nokia music app preinstalled, I not activated yet, can I use its free subscription on my Lumia 720's mix radio app. My Lumia's mix radio free subscription has been finished. Please reply soon asap.

Answer:Nokia mixRadio account of nokia 200

You can have a music subscription which is linked to your account activated on only one phone at a time.
If you have a voucher from your Nokia 200, you can use that voucher code to renew the subscription on your Lumia 720.
If you didn't get a voucher code, and you just have to sign in on your Nokia 200 to activate the subscription, then you can't use it on your Lumia 720.
If you want, you sign out of mix radio on your 720, and then sign in on you Nokia 200 using the same username as you did on the Lumia.

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Also what will the price be?

Answer:Will there be a Nokia 730 and Nokia 830 American release?

Yes, and I dont know. Worth searching for those rumors. they're out there

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where i can buy Nokia 230 let say how can i be dealer of nokia in my country

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Recently got a Nokia N9, updated the firmware to version PR1.3 and can't sign into Nokia account to access the store, maps, etc. I'm using my Microsoft account because I saw somewhere that the Nokia account had been discontinued in April 2015. Just keeps giving response: Service currently unavailable. I am using Cell C service provider in South Africa.

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It's incredibly long( you need to take 4 separate pictures), yet the width is only 1/10th of the overall length!
When compared to competitor panaromas, its like three separate pictures, but the actual width is much thicker.
I'm trying to have high resolution pics uploaded on fb, and its such a bother trying to upload these panorama shots that just end up looking tiny if I follow this rule by facebook:
I have to manually edit ALL nokia pictures to 2048 for the largest single dimension on gimp before uploading on facebook.. But as soon as I do that(edit on gimp) for the length of a 9622X1094 panoramic picture, the width ends up even tinier, and it doesn't look great.. what would I do in this situation? This is my only real issue with the app.

Answer:I'm not a big fan of Nokia Panorama app for the Nokia 1020

Use Photosynth instead.
It's much better.
US store link

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Hi I recently reset my Nokia 920 W8.1P phone and unfortunately have forgotten which was the one drive account i initially used to back the settings and data- is there anyway to retrieve this - I did back up everything from the settings menu previous to the reset and it was backed up.
Please any help would be highly appreciated.

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Hi, after upgrading to build 10586.29 my phone doesn't support motion data anymore, even though I could do it before, I can't even revert to 8.1, when I connect the phone windows doesn't detect it, which is ironic because os x el capitan does it straight away. Another thing that the new upgrade broke down is the glance screen, When I press it just opens a black screen and some copyright articles.
Thank you, Oscar

Answer:No Motion Data Nokia 1520

I've had this problem myself and posted on here. You can download the App to enable it but it's not in the store you need a direct link.
Someone did this for me but I am unable to find the post sorry..

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Hi, I have bought a USB data cable for my nokia 6310i . My computer recognises it as a new device but I can not find a driver for it. Any sugestions? Thank You.

Answer:Nokia USB data cable (6310i)

There should be a driver on the CD you got with the phone?If not, try the Nokia site

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Outlook Today

Hi ,
my phone is a new 6630.

The sync don't find the data to transhper to phone from MS outlook
message is "waiting for sycML to send data "....
"failed to open Outlook"

We have got it PC suite to sync with outlook express ...but not outlook! some thing has to be changed in outlook?

I found the personal folders in outlook and pcsuit links all look fine...there all there when one opens pc suits ;propertys/outlook/browse.

have tryed rebooting phone /pc ect differnt outlook settings luck

Nokia say its a MS issue (thanks lads!)

errr...Outlook as defalt...etc no luck

Please help


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In the last week my phone on the EE network has suddenly started to show a massive use of data. Data Sense on the phone showed 36GB (not MB before anyone suggests that) used in a couple of days and then a further 30GB today in 1 hour, even though the WiFi is on and checked that updates are set for when in WiFi range. EE can't help or offer any solution and concerned about the size of data apparently being used for System. Everything else in only small MBs of use, eg Whats app, Maps, email etc.
Any ideas or help, so I know what's going on appreciated.

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