Computer Support Forum

Yoga 720-15ikb

Question: Yoga 720-15ikb

Hello, i am thinking of getting the laptop above, but I have a few concerns. 1) is the wireless card in it already an intel 8265ac card? Is not, can it be upgraded with a FRU 01AX704? I'm not sure if it's compatible with the bios whitelist on this machine and my googling skills haven't come back with much! 2) what make is the SSD in this machine? Is it PCIE-NVME based? It only says 256gb. Can hard drives be replaced for any model or does it have to be in the whitelist like wireless cards? I'm hoping it's a Samsung pro 960 256gb! 3) I've also heard it's hard to install windows from scratch on these machines due to the controller for the hard drive being set to RAID rather than AHCI/NVME, which means windows doesn't detect it upon installation. I've heard there's a bios out there now which allows AHCI to be selected from the bios so it makes it straight forward enough (a lot of linux users wanted this!) but Lenovo have said it may cause issues with performance if installing windows through this way? Is this just Lenovo covering their backs or is this a genuine concern? any clarification on the bottom point would be great. thanks!

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Preferred Solution: Yoga 720-15ikb

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

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Question: Yoga 710 15IKB

Hello i have a yogo 710 15ikb and cannot stream 4k videos or play them in vlc player properly without video studder ... i have disabled and reinstalled both graphic drivers for cpu and gpu and also increased virtual memory ... Thank you  Here are the specs on the laptopmodel: Yoga 710-15IKB Signature Editionprocessor intel core: i7-7500 @2.70GHZ-2.90GHZInstalled memory: 16.0 GB (15.8 usable)system type 64 bithard drive is 480 SSDalso has the 4k ultra hd screenand nvidia 940mx gpu

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Hi, i bought this laptop with Windows 10 a couple of weeks ago and it ran smoothly for the first few days then it started to give me the blue error page. I did the recovery twice and the updates but the problem is still there. Fan is very noisy and the double finger tapping as right click doesn't work either. Any help? Thanks.

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Can I put Invisible First-Defense+ Liquid Glass-Screen Protector on the screen on this laptop?

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HiIs it possible to charge the yoga with a docking station over USB 3.0 Port?If yes, it is also possible to charge, if the notebook is off?I would like to use a dell d3100 docking station. Thanks in advanceDilbert

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Lenovo support, thank you for bios solution for windows it's really helpful, but you forgot one thing. That thing is Linux users!! Instalation Linux for that laptop is like a developers quiz, you should become UNIX developer to start FREE Ubuntu on that device. After installation new issues - drivers. What`s going on, Lenovo? I can't use my fingerprint on it, cause no drivers!!!! And the most painfull for me: NOIZE from laptop, it`s like a reactive rocket, on battery it work just 2-3 hours(at the same time linux use less CPU and RAM). Hopeful you'll provide any solution for us (Linux users).  https://drive.google.com/open?id=0ByHLDA4zXQ5eQXZEQVdfUWEwbDQBest regards,Bogdan

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I bought the Lenovo ether net to USB C adapter https://www3.lenovo.com/us/en/accessories-and-monitors/cables-and-adapters/adapters/CABLE-BO-Lenovo-... but it won't connect to the ethernet. I went to the drivers and they said they were up to date and working properly and it shows that the ethernet is there it just won't connect to it.

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I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

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So, I too am reporting the ghost touch issue with my Lenovo laptop.  This is on the Yoga 710-15IKB model.  Same exact issue that others are reporting on the 700, 710, and 900 models.  I have uninstalled/reinstalled ALL drivers found for this model, updated drivers via Microsoft, have the BIOS update, made countless changes to the touchpad to see if it is the issue.  But, NONE of those things have worked.  The issue appears to happen randomly after waking up from sleep.  Usually within a few minutes after wake.  I can do NOTHING to stop the issue once it starts other than to hard reset the power button, then wait a few seconds and restart.  Once I've done that, the issue is resolved until... whenever it randomly wants to do it again... usually the next day. Lenovo... there has to be a solution to this!  You resolved it with a firmware upgrade on the older 700 model.  Can you work through the issue and get us a solution?  And, please, don't say to send the unit in for repair.  The issue clearly is a firmware issue.

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Having issues with constant ghost touches on touchscreen. Have tried checking for updates, uninstalling/reinstalling driver. Ended up disabling driver. Tried re-enabling after a bunch of updates and there are so many ghost touches that it took over a minute to click the "disable" button and make it stop. Have seen previous models have had luck with firmware updates. Anything like that available for the 720?

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I just bought this machine and the display color is rather yucky and washed out. I did play with color calibration in the Windows 10 settings, and was able to match my existing monitor by turning red and green way down and then cranking up the saturation in Intel UHD 630 settings. The problem is, the screen now gives me headache because blue is turned up relative to red and green. So now I'm looking to see if I have the right color profile to begin with. The color profile associated with the monitor was "sRGB display profile with display hardware configuration set to.." Is this the right profile for this laptop? I did search and I couldn't find the color profile for this laptop. Microsoft site says I need to get the monitor driver, not the display/graphics driver, but I don't find that either. Does anybody know where I can find the downloadable color profile for this model?  

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I started having a problem with my screen when I tried to install a program called Monosnap. At first my computer screen was completely white and I had a hard time seeing anything. I uninstalled the program and it got a little better. Virus scans said I didn't catch anything. I reset to my previous Windows back up point and it got a little better. It still had like a white film over the screen with like a halo of pure color around the edges. Then I reinstalled the display driver and that fixed the problem with the permanent white film over everything, except now it randomly flickers completely white, with verticle lines. I've included a picture. 

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My camera is not working, and I would provide a screenshot of the error, but it doesn't always show it, and it crashes immediately and consistently without fail. Devmgmt.msc shows EasyCamera is working properly, and I even updated the driver AND restarted. Other camera apps crash upon trying to open the camera. What do?

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I bought a Lenovo Yoga 710 15IKB with 256 GB SSD. I would like to change this SSD to a 1TB SSD. Is it possible? Is there any compatible model in the market? This laptop only works with M.2 SSD? Thanks!

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Using both the physical and on screen keyboard I can't send this desired input. Driver reinstalls did nothing. The hardware is fine. I can even get (alt+fn+down) to work. This isn't a global hotkey issue as best I can tell either. Some reported issues included the Intel Graphics Control Panel intercepting these inputs, so I disabled its hotkey manager and the problem persists.

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Hello, last thursday I got my brand new Lenovo laptop Yoga 710-15IKB. Everything went smoothly with the setup and the computer looked great was working fine. When I finished setting up some essential programs browser etc, and was watching a youtube video my laptop just froze, fan was running but the screen keyboard cursor frozen. I thought nothing of it and restarted my computer and nothing happened after that. So I thought I was free to enjoy my good looking device. But now after my third usage I closed my laptop and went out to run some errands I came back an hour later or so and tried to open my computer and keep on using it but to my surprise the screen stayed black. Completely black, no flickering or anything. So i tried to reboot it by holding the start button down for 10s giving the computer a minute or so to rest then turned it back on. Same thing happens Keyboard lights up for a second or two then the fans just keep running and the screen stays completely black. This is extremely frustrating since this is a brand new computer and I desperately need it for studying and work. Screen black, computer starts and runs I can hear the fans keyboard lights up at first but screen is completely black. I would appreciate a quick response Lenovo, I had so high hopes for my new laptop. Best regards, Elisabet.

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Hello, I have just purchased a Yoga 720-15IKB last week which worked perfectly until yesterday, where the tactile stopped working. Everything seems ok but I cannot use the tactile. What can I do?

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HiI bought my machine a few days ago, the touch screen worked fine than out of no where it stopet responding.The Pen does stiil work. Did I turned it off somehow by mistake?  Thank you!

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Hello, I was typing something today and hit a combination of keys that suddenly popped up the message "Autorotate enabled". I didn't know what I pressed but if it were something that I did not want I would not have any way of reversing it because I cannot find a list of keyboard shortcuts that Lenovo has. Is this available?  For reference Windows 10 has this list: https://support.microsoft.com/en-us/help/12445/windows-keyboard-shortcuts but it does not cover autortate, for example. Thank you

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I am looking for Digitaizer and LCD Screen for Yoga 710-15IKB (80V50000US) every place online lists the wrong screen for this Unit, Lenovo does not list it on their parts list. If anyone has a source please let me know.

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Hi there,  My very new Lenovo Yoga 710 (15" IKB) laptop/two-in-one has been fantastic so far except in one regard. Whenever I play a game, the fan gets quite loud and the temperature shoots up. I'm not one hundred percent sure if this happened in the first few days but I have come to notice it far more recently. When playing a pretty standard game, such as World of Warcraft, the temp will shoot up to somewhere around 65 degrees celsius (sometimes up to 70) with the bottom getting quite hot, and the fans will become quite loud. Even a very low requirement game, like FIFA 15 (which is obviously 2 years old now), can cause the temp to reach about 60 degrees and the fans to get loud, and when dowloading a driver from Nvidia I noticed that the temperature had again risen, this time to 52 degrees with the fans spinning loudly again. I had earlier had a display issue that I fixed by downloading diplay drivers from Lenovo's website. I'm not sure if there's any driver I could download to rectify this issue (I already updated BIOS from the download on Lenovo's website)? 

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Hi, I have this problem, which I also had on a 710-15ISK before I replaced mine with this model due to cracked screen. Intermittently, while "computering", the keyboard will stop working as expected.Only a variety of keys will work, like some mode has been activated by an accidental key press.Like I said, this happened on my previous 710 as well. It's frustrating because I'm learning programming, and the issue doesn't resolve until I sleep the laptop and unsleep it, which makes me believe it isn't some key combination I'm hitting, but rather maybe a jam of the keyboard.The same keys stop working each time, and same for the keys that remain working. If I can if it happens again, I will write down each key working/not working, but until then, does anyone have some insight on this?

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Last week I spilled drop of coffee+milk on my trackpad and it stopped working properly (I know you think I must have actually dropped a gallon but I asked my friend to come over and open my laptop with me and after we opened it, he couldn't see anything -- he was skeptical that I had dropped any liquid whatsoever, so, yeah, it was a drop of milk+coffee on the wrong place..). The pointer was behaving erraticatly and my friend and I, not tech savvy but rational ppl, figured that it must have short-circuited. So I went to ebay and order a replacemente part. The trackpad came with the keyboard + palmrest. The trackpad seemed to be a perfect match. The palmrest was a little bit different. My laptop has the fingerprint reader but the one I ordered didn't have. I thought it wouldn't make any difference since I only wanted the trackpad.The replacement arrived. I swapped the trackpad, made sure all cables were connected (there's actually only one but you got the point), closed my laptop, turned it on and... the trackpad was still not working.  Does anyone have any idea of what I should do next? I took a closer look on the letters and numbers I found on the trackpad and compared the original with the replacement and there's one or two numbers/letters that are different but they are otherwise identical. I can't make sense of why it didn't work and can't think of what to do next. I'd really appreciate some feedback. Thanks,

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Currently I'm playing music on Google Play music which plays fine until I'm about to click on another page or go to the home of google play for example and it stutters for a few seconds.Also not sure if this is related, when I use my bluetooth speaker, audio stutters really bad, worse than when using internal speakers. Possibly two different problems but for now I really only care about the internal speakers stuttering as I rarely use my bluetooth speakers on my pc. Any hardware can be specified.

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I've bought Yoga 510 about 2 weeks ago, and since the very begining of use it has some problems with screen, which sometimes turns white while it's been moved (sometmes while opening the laptop for examle). Does anyone know why this is happening? 

Answer:Yoga 510-15IKB screen turning white

Hi, MP87 ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
If you get the white screen during POST but the display is fine on an external display then the cause if most likely the LVDS cable. Try to reseat or change this part and observe.
 
- Link to picture
 
Update us how it goes.
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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Hi there,  My very new Lenovo Yoga 710 (15" IKB) laptop/two-in-one has been fantastic so far except in one regard. Whenever I play a game, the fan gets quite loud and the temperature shoots up. I'm not one hundred percent sure if this happened in the first few days but I have come to notice it far more recently. When playing a pretty standard game, such as World of Warcraft, the temp will shoot up to somewhere around 65 degrees celsius (sometimes up to 70) with the bottom getting quite hot, and the fans will become quite loud. Even a very low requirement game, like FIFA 15 (which is obviously 2 years old now), can cause the temp to reach about 60 degrees and the fans to get loud, and when downloading a driver from Nvidia I noticed that the temperature had again risen, this time to 52 degrees with the fans spinning loudly again. I had earlier had a display issue that I fixed by downloading display drivers from Lenovo's website. I'm not sure if there's any driver I could download to rectify this issue (I already updated BIOS from the download on Lenovo's website)? 

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I am working on a class project that involves an industry partner.  Part of our task is to design a case for the Lenovo Yoga 720-15IKB, but it is very hard to do so without both a physical copy of the computer or a CAD drawing.  Is there anyway to get a CAD model to build the case off of?  If so who should I contact/what is the procedure for acquiring it.

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I have come to my last resort, which feels like I have wasted money on this Yoga - It has taken me almost a year, I still don't have a clean event log and the only thing I have minimized is the locking up of the machine when the nvidea goes haywire.  Simple answer - on edge and explorer I force fed it the crappy Intel chip.  Now it's 'rev up' is limited.   I'm running Win10Pro 64bit. up to date on everything.  This situation has been since the first day I used this thing.  I can't trust it enough to use for work, so here it sits. just something to do nothing much with.   Is there a real fix for this that makes better sense than having a GPU that isn't used?

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Hello!In the past few days, my yoga laptop has been having this issue where if I unplug my headphones once, they won't work again till I reinstall my driver and restart my laptop.  However, once they are unplugged again I'm back at square one.  I've tried with three different set of headphones (different two earbuds and one normal over the ear type) and I have the same issue.I have tried uninstalling and reinstalling the Realtek High Definition Audio driver a lot of times in these past few days.  I've even tried installing it via redownloading the file from the lenovo support page and nothing seems to work.  Once the headphones are unplugged, only my speakers work.  It is like the laptop kind of recognizes that the headphones are plugged in, but will not play sound through them.I've also noticed that when I start playing music (while the music is still picking up my headphones) the music will start really quiet and then suddenly get VERY loud at random despite the volume number it is on.  Once it gets louder, it stays that way until the headphones are unplugged.  Then, I hear nothing once replugging them in.I'm not sure what to do and I hope I can get some help.Thanks!

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On my brand new yoga 710, from time to time, the screen with start to do small shifts vertically.  Windows is up to date, went through and did intel specific driver scan, which came up with lenovo having a custom display driver set. Has anyone else experienced something similar to this.... this is my first touchscreen system I have ever dealt with, so I'm not sure how these custom drivers function.  It is about one pixel shift, which is not much, but enough to make me want to throw this thing out the window 4 days after buying.

Answer:Yoga 710-15IKB Laptop Screen Shift

Update, seems to only shift google chrome, chrome is up to date also, just checked

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Hi, I just bought this laptop 2 days ago, and i really am impressed with how it performs. The only problem i've incountered earlier this morning is that some of the keys in the keyboard didn't work (the P,Z,C keys). I left it on sleep the night before.  After i restarted and remove my mouse from the laptop, it suddenly works again. My question is, is this showing some sign of malfunctioning keyboard? I don't want to always have to restart my laptop and doing all the steps above. Any advice?

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Hello, last thursday I got my brand new Lenovo laptop Yoga 710-15IKB. Everything went smoothly with the setup and the computer looked great was working fine. When I finished setting up some essential programs browser etc, and was watching a youtube video my laptop just froze, fan was running but the screen keyboard cursor frozen. I thought nothing of it and restarted my computer and nothing happened after that. So I thought I was free to enjoy my good looking device. But now after my third usage I closed my laptop and went out to run some errands I came back an hour later or so and tried to open my computer and keep on using it but to my surprise the screen stayed black. Completely black, no flickering or anything. So i tried to reboot it by holding the start button down for 10s giving the computer a minute or so to rest then turned it back on. Same thing happens Keyboard lights up for a second or two then the fans just keep running and the screen stays completely black. This is extremely frustrating since this is a brand new computer and I desperately need it for studying and work. Screen black, computer starts and runs I can hear the fans keyboard lights up at first but screen is completely black. I would appreciate a quick response Lenovo, I had so high hopes for my new laptop. Best regards, Elisabet.

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I have looked through all the documentation from Lenovo and on these forums and have not been able to determine which version of the HDMI spec (1.4 or 2.0) the micro-HDMI port supports. Although this laptop has a 4K display, I wouldn't necessarily expect that the micro HDMI port to be 2.0 but it would make since and would be a smart thing to do.

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Hello,A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product )

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I just recently bought the YOGA 710-15IKB and after I got it which was on 1/27/17, I went to the product support page and downloaded all of the updated drivers and the BIOS update. I did everything as it was supposed to be done and now out of nowhere the Screen will not turn on, I can turn it on, the keyboard lights up, it seems to charge just fine but the screen just stays black, anybody have any ideas on how to possibly troubleshoot this, or what could have caused this?

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There's a BIOS update for my Yoga 720-15IKB, dated 01.08.2017, version 4MCN23WW: http://pcsupport.lenovo.com/de/de/products/laptops-and-netbooks/yoga-series/yoga-720-15ikb/downloads... The changelog says: 1. Update MCU to M2A906E9_0000005D_0000005E.
2. Modify SAMSUNG MZVLB512HAJQ-000L2 CTLE value.Can anybody tell me what that means? Would be much appreciated! 

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Hello i recently Bought This Laptop and the rotation worked just  fine, but after i updated via windows update It wont Rotate anymore, i looked around in a few posts about registry keys and enabling it. the rotation lock button popped back up but it still will not rotate. Any help is Appreciated it. I've Spent 3 days trying to figure this out so forgive me if this is a duplicate post. Model Number 80v5

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Hello.  When I attempt to unmute the microphone function so it can record, it automatically switches back to mute.  And the "Apply" button never highlights.  Perhaps this is why the unmute never keeps.  Any assistance would be appreciated.  Thanks!


























Screenshot 2018-01-25 16.52.18.png ?182 KB

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Two days ago, my internet was being slow, and I had the adapter reset as per usual through the WiFi troubleshooter. The adapter for the first time caused a BSOD when doing this. So I thought "Fine, its a one time thing", I didn't get the chance to get the error message but the cause involved the adapter, I know that much. When my laptop restarted, I noticed a nice little "x" on the speaker tray icon. Scrolling over it, it told me that "No Audio Output Device is Installed." Nothing I did would fix it, including the basic solutions across the internet such as uninstalling the drivers, etc. While looking at the drivers, not all of them were missing, only maybe one or two, definitely one in the Sound, video and Game Controllers area with the name (MEDIA) in it (that much I remember, I believe it was from NVIDIA too), along with one that was put into the "Other Drivers" area, or whatever it was called, by Intel but with a yellow exclamation mark on it and it related to audio. I got the problem to be fixed by doing a system restore back to the 10th, before some updates occurred.Last night, my keyboard was malfunctioning (not allowing me to backspace, only allowing me to type in certain areas, not allowing me to use the letter "C", and telling me to backspace by hitting "Alt + LeftArrow." (And this was occurring in multiple browsers, not just one)I did another system restore and the audio problem reappeared, but this laptop is quite new, I've ran out of restore points to go back to.... Read more

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Recently I found out that my lenovo yoga 710-15ikb laptop doesnt support digitizer active pen technology. Its hidden in online talks and also frustration when you buy a $70 wacom bamboo ink pen to find that it doesnt work. I understand that most active pens wont work with my computer because the screen (and maybe motherboard) dont have a digitizer. However, I have been looking online and some retailers appear to be selling digitizer lcd screens for my specific model. My question is whether or not these retailers are selling aftermarket screens and if they are will the digitizer work once one is installed? Also, I have a lot of experience doing repair work, mainly with digital cameras and building my desktop, so the task of replacing my laptops screen is not a problem Im just unsure as to whether or not buying a new digitizer lcd screen will work. I dont want to spend money that I dont have to if it turns out that I am just being misled.

Thanks!

Let me know if you need more clarification I'll be around for a while.
 

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I am not able to get any sound from my speaker.  Any assistance would be appreciated.   Thanks.

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As in my subject, can the Yoga 720 (15-inch) be hooked up to a 2560x1440 @ 144Hz External Monitor? I understand that I have to get a usb-c to DisplayPort adaptor to get it to work. However, I am not sure of the DisplayPort specifications in this Thunderport 3 port of Yoga 720 as for a laptop to run 144Hz on an external monitor, it has to be at least DisplayPort 1.2.

Answer:Yoga 720 - 15IKB: Can it be hooked up to a 2560x1440 @ 144Hz External Monitor?

I'm not an expert with monitors, but I'd check the monitor's specs to see what kind of inputs it'll work with. I would imagine the monitor will upscale or adapt to the input signal. It'd be silly to make a monitor that wouldn't work with anything the installed base of computers can throw at it.

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Hi everyone. I have tried searching here and on Google for a solution and can?t find anything for Yoga 710-15IKB owners. The only relevant thread I could find was from this user who is describing essentially the same questions, but nobody came up with a solution. https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-710-Touchpad-Settings-Area-settings/t... I am trying to activate two touchpad features on my new Yoga 710-15IKB. Two finger scrolling.Two finger right-click tap.Increase speed of touchpad. (The mouse curser is painfully slow, even on the hightest pointer speed setting).However, I can?t seem to find any place to change these settings?I have tried the following: Navigating the touchpad settings via taskbar, looking at each tab (including the ELAN tab). There is no place to make touchpad gesture changes.Going into Windows 10 control panel settings for the touchpad. The only adjustment I can make is ?touchpad sensitivity?.Updating the ELAN driver in Windows 10 via ELAN tab > properties. This does nothing.Downloading and installing various ELAN/Synaptics touchpad drivers from Lenovo.com, none of them activating any ?gesture? settings that I can find. This one specifically did not even work? http://pcsupport.lenovo.com/us/en/downloads/ds118370 My questions: Does the Yoga 710-15IKB even support touchpad gestures?Are there any owners with this model who have success with activating gestures? Thanks for your... Read more

Answer:Lenovo Yoga 710-15IKB Touchpad Settings? Two-finger gestures?

Ended up taking the laptop back to Best Buy. The Geek Squad rep and I compared the model on the shelf. While the driver information matched, my model did not recognize the trackpad as being standalone (it was acting as a mouse in a PS/2 port). We concluded my computer had a faulty trackpad and got an exchange. All is well!

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Hi! I have read everywhere that fn+esc should activate/deactivate Paper Display (for example here) but it does not seem to work on my new Yoga 720 15". I found this but it is supported only by different models. Any ideas on what to do? Is the hotkey function working on other Yoga 720 computers? Thanks!

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Hello! I bought a Lenovo Yoga 501-15IKB and it is really nice. Only the WLAN does not work:If I use it with a Fritzbox FON WLAN 7390 by WLAN I have a nice download speed and NO/VERY SMALL upload speedif I use it with a Fritzbox FON WLAN 7390 by LAN-Cable (Ethernet) everthing works niceif I use it with a Fritzbox 6490 Cable by WLAN everthing works niceIt seems to be an uncompatibility between the 7390 and the lenovo by WLAN. If anybody had this problem with this or with a similar hardware configuration, please, tell me if you found a solution. Thx   

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Hello guys, on the market , I've found these 3 configurations: - Yoga 720-15IKB 15"F 2 In 1 PC Portable Convertible, 15" FHD, 512Go SSD, 8 Go, Intel Core i7-7700HQ, NVIDIA GeForce GTX 1050- Yoga 720 2-in-1, 15.6", 512GB SSD, 16GB RAM, 4K UHD, Intel Core i7-7700HQ, NVIDIA GeForce GTX 1050- Yoga 720 2-in-1 touch, 15.6", 1TB SSD, 16GB, 3840 x 2160, i7-7700HQ NVIDIA GeForce GTX 1050. Would it be possible to buy this config?Yoga 720 2-in-1, 15.6", 1TB SSD, 16GB, 1 920 x 1 080 px (Full HD), i7-7700HQ NVIDIA GeForce GTX 1050? If so, pls let me know where! Thx a lot!

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After i upgraded to BIOS 2XCN30WW(V2.05) dated 2017/06/21 i started to experience lags and temporary freezes (for 20/30 seconds and it would recover) while using windows 10 creators edition.The lag/freeze can be described as a period of time every 10 minutes or so in which the computer stops responding to keyboard input and eventually to mouse movements, if you had a youtube video or audio playing in the background it starts coming out distorted, everything makes you think there is something hogging the CPU or RAM, it recovers itself after 20 or 30 seconds, sometimes less than that.I first blamed Slack Client but quickly found that it didn't have anything to do. It didn't seem related to load as the CPU/RAM usage in Task Manager remained low during these periods.I then blamed a recent Windows Update patch , which i rolled back prompty without noticing any changes.My last option and what ultimately resolved the issue is the rolling back the BIOS upgrade that i applied at about the same time of the windows patch.I enabled the Allow Back-Flash option in BIOS setup and rolled back to version 2XCN29WW, and the problem dissapeared for good, and just to confirm that the BIOS was to blame after a few days of happy computing i decided to give the new BIOS another try and TADAH! soon after the update the freeze/lags started again.I just wanted to share this with you guys in hopes that if you are having similar issues you can resolve them using this message.And since Lenovo doesn't seem... Read more

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I have a customer who has the above model Lenovo laptop. She hooked up an an external display via HDMI using a HDMI-mini HDMI adapter connected to the mini-HDMI port of the laptop which was working fine for more than a few months. She was using the Best Buy Insignia brand. All of a sudden, the external display no longer detected the laptop and the laptop didn't detect the second display. I remoted in and checked everything out and it seemed OK as far as drivers and such so, for simplicity sake (and after having her verify the external display was working wtih other devices), I had her pick up an Insignia HDMI-miniHDMI cable and just bypass the adapter. She tried that, no luck. So I remoted in again and uninstalled the Intel and Nvidia drivers and reisntalled them using the drivers from the Lenovo website. There was no change. I've done some extensive research about this issue in the forums and there have been other models with similar issues and the fixes were... using a different cable, different adapter, or both. These were mainly solutions to solve the problem of secondary displays not being detected at first, not fixing the issue of it working just fine for a while until one day... nothing. Has anyone come across an issue similar to this? I'm trying to get more of a definate solution versus swapping more adapters and cables around. One last idea I have is to hook it up to my monitor via an HDMI to DVI adapter using her HDMI to mini HDMI cable but I have a feeling, th... Read more

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Uninstalled bridge, reinstalled, multiple manual update attempts after auto-update fail. Runs ok, spitting three times and salt over the shoulder.... Will call warranty Sept 17, if no quick fix is tendered. Never had this on anti-virus program since computer purchase, so probably not AVS related

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Uninstalled bridge, reinstalled, multiple manual update attempts after auto-update fail. Runs ok, spitting three times and salt over the shoulder.... Will call warranty Sept 17, if no quick fix is tendered. Never had this on anti-virus program since computer purchase, so probably not AVS related

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The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























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The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.32.png ?52 KB

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Yoga 710-15IKB Laptop (ideapad)  80V5   - Ghost/phantom Touch IssueThis issue almost made me crazy. I have try to  find out anyway to solve  but all failed. my english is too poor  so I copied another friend's post becaused we have the same issue and also have the same way try to solve this. thanks bro.Geochamp Dear Community, dear Lenovo People, I have the same problem. It usually occurs after waking up the Laptop from Standby. Sometimes, not always, a reboot helps. What I encounter in detail:- "Ghost Touch" Phenomenon  ,Ghost touch What I've tried so far to fix it: Firmware update: Even though my screen is an LG and is clearly affected, the firmware update program told me it is "not at risk" and wouldn't need an update. So this solution: https://support.lenovo.com/de/de/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1470/Solutions/HT1... does not work, at all.Updating drivers: I've updated drivers several times with no lasting positive effect on the issue. Win 10 Updates: Seem to have no effect whatsoever, but I figured are worth trying. Lenovo Updates in Lenovo Companion: No effect. Hardware check in Lenovo Companion: Reports no hardware failures. Calibrating Touch and Stylus: No effect. Once it even got worse, but it certainly didn't fix anything... I don't know... Deactivating and reactivating touch screen in the Device Manager: Seemed to help at first, but the issue keeps reoccurring.... Read more

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Hi, after using Google and searching through forums I'm still stuck with the following problem. For a installation at the Deutsches Museum in Munich I need the Yoga to boot itself at a defined date/time. Shutting down is not the problem, but automatic boot is. Normally there are two ways how to do this- Wake on LAN- Wake on RTC- Wake on Power (if a PC gets connected to a power source it will start automatically) I'm missing those options in the BIOS settings. But maybe I've overread something. Maybe I have to look somewhere else. The only source I found (not yet tested) was https://tinkertry.com/wol-over-usb3 where I have to built my own solution. Anyway, is there any chance to boot the the Lenovo Yoga 2 Pro or Yoga 3 Pro at a specific date/time? Best wishes 

Answer:Yoga 2 Pro/Yoga 3 Pro - Missing BIOS function to automatically boot the Yoga at specific time

I have been spending hours to find a way to apply WOL to a yoga 3 pro. I could not believe that it is simply not there. Is that to protect the user or a mistake? Is there an update I missed somewhere, or is a correction  being prepared? Thanks

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Question: 310-15IKB Freezes

I bough this laptop a few weeks back. I worked ok for a while but since last week it has started freezing. I have updated everyting as suggested by Lenovo (including BIOS) & Windows .... but it still happenes shortly after booting. From time to time it does not happen and then it works fine until next time I reboot. Anyone else having the same problem? .. any ideas ?

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Question: ideapad 325-15IKB

i would like to know if these two new laptops would run Ubuntu or other linux distributionshttps://www.pcdiga.com/portatil-lenovo-ideapad-320-15-6-320-15ikb-706https://www.pcdiga.com/portatil-lenovo-ideapad-320-15-6-320-15ikb-173

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Hello, I have a 510-15IKB that comes without an optical drive, but with the possibility to add an extra HDD. However, after opening up the optical drive bay, it seems that I will need a sata-cable to connect the HDD to the laptop. Where can I find such a small sata-cable?

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does anyone know if it is possible to switch exclusively between one or the other? would love to install linux on this machine, but having both is a real pain...

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Hi.I have problems using my mechanical keyboard with my my lenovo laptop. Sometimes theres a delay when pressing keys and sometimes they appear to "stuck". Very rarely the backlight even blinks just like a connect/reconnect. I have tried the keyboard in other computers and it works perfect.I have looked for updates for anything USB-related and also for bios, can't find anything newer than already installed.Any advice?

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Beim Versuch das Display zu Projezieren bricht es mit einer Fehlermeldung ab.

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Hi,Recently bought Ideapad 320 - 15IKB (model 80XL00SKSP) and since it's only 4 GB RAM, I wonder if it can be upgraded, and what's it's limit size (8, 12, 16 GB?F.E: could I install a 8GB module DDR4 2133MHz SODIMM 260-pin SO-DIMM? Thank you!!

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I have ideapad 320-15ikb whose heatsink is at the bottom. Sometimes it gets heated whenever i play games on it. Would you recommond me to use cooling pad to fix its heating issue? I am bit confused about using cooling pad as the heat sink is at the bottom. Will the cooling pad block the passage of hot air from laptop ?

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Gets louder when the CPU % in task manager goes up, even on idle its still feels too noisy. i've tried updating from the lenovo companion app but did nothingSeen many posts on this already wondering if there will be an update soon. 

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Just brought brand new  ideapad 310 15IKB, customized it and replace 1tb SATA with 512 SSD. After getting home, I charged it for two and half hours for electrons to wake up. After this when I hit power button laptop doesn't start, nothing powers up up except power led get lit for 2-4 seconds then it also fades away. Total black out. Please help. Suggestions are much appreciated. 

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I just bought a V510-15IKB. The fan on this laptop is doing things that should be very unnecessary.It spins up very abruptly to something that sounds like max speed every second minute or so,sometimes it stays moderately active for a while and sometimes it goes silent. This happens when just browsing this forum or other light use aswell.I havent done anything taxing besides updates and installs. I would accept this if I was doing something that naturally would be a demanding task, but not just from browsing the web.. I know my way around computers, but I'm by no means a poweruser.Any suggestions?

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how can i active conservation mode in my lap? and lenovo settings not working in my win 10

Answer:Ideapad 310-15IKB LenovoSettings

Hi Ibra_kam, 
 
Welcome to the Community Forums.
 
Have you tried updating it to the new Lenovo Vantage.
It would offer same battery and power management thresholds for your laptop.
 
Regards
 

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i need to know if my laptop support TPM Or not also if some can help me with link of supported list of lenovo laptopsthe laptops that support TPM "Trusted Platform Module" 

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hii've got this laptop a few days ago and everythings works fine except a disturbing cpu fan policyit's constantly running even when i leave it idle for a long time and nothing is using cpu (temps hovering around 30!! and fan is running forever!!)my question and request is why there isn't any option or tool or bios setting to adjust cpu fan policy??beside a constant noise (it is not very loud though but audible) it can wear out cpu fan because my laptop is runnig about 15-16 hours per day and i dont play game or run heavy load softwares and i'll appreciate a more silent cpu fan policy

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it is showing as pluged in but not charginghave checked that the power cable is ok and connectedhave got conservation mode off only had it a few days                Jay 

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Just got my brand new Ideapad 520-15IKB (type BF81), and it is without optical drive.Will adding a DVD RW void my warranty?I want to get an original one with the color of my notebook, Bronze Metal. 

Answer:Does IdeaPad 520-15IKB 81BF004NRI

Hi stefboy01,
 
Welcome to the Community Forums.
 
In general sense, upgrades such as adding optical drive should not void the hardware warranty as long as nothing gets damaged during and after the process taken. This however may be different from each region as Optical drives are non CRU parts (non customer replaceable parts as it would need special tools to perform).
 
Detailed discussion about warranty and upgrades here.
 
Best action plan is to just inform technical support of your planed upgrade. It would also help them document the upgrades since those we add is not part of the original in-warranty parts to avoid confusion in future repairs.
 
Hope this helps answer your query.
 
Regards

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For my Lenovo ideapad 310 15lkb, the CRU ID,in parts list, for RAM is *, what should that mean?
I have a vacant RAM slot, so If I add a RAM to it, how does it affect my warranty?
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 


























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Answer:310-15ikb - CRU is '*' for memory modules.

Welcome to the Lenovo Community !
 
The * mark in the parts list you were viewing means that particular module has been tested and approved for use in your laptop.  
 
For an additional reference, here is what a leading memory manufacturer recommends for your system.......
 
http://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/ideapad-310s-15ikb
 
Adding additional memory will not void your existing warranty.  Although adding memory will require you to open your laptop, memory upgrades are permitted.
 
 

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I just bought a Lenovo ideapad 510-15ikb , 8Gb ram, 1 TB HDD MTM: 80SV0035ED what's the maximums ram I can upgrade to? Can i add an ssd , next to the HDD without giving up the optical drive using a caddy ?  

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Good afternoon,I am having issues with the touchpad driver. I really despise two point scrolling and would like one, but the current version of the ELAN software does that is available for this laptop does have the ability for single point scrolling. Is there some other software i can use to enable this or am i pretty much SOL until an update hits that brings it to the current version? I have tried accessing the Microsoft Update Catalog for the driver, but it just crashes after an attempt to move the mouse so i had to roll it back.Any help would be greatly appreciated. Thanks,Jake

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can i add 120gb ssd with 1TB default hdd in lenevo ideapad 320-15IKB (80XL0376IN)???

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Hello, Few days ago I bought a new Lenovo 510-15IKB. I followed manual and plugged charger to activate acumulators, etc. I've installed Windows 10 (I did all updates) and all attached drivers directly from lenovo website. Everything is ok, but It's impossible to run laptop without charger plugged in. Battery is loaded to 89%. I am pressing power button but nothing happens, only small power led light starts to shine. But nothing starts, only way to turn off this led light is to press and hold power button. I hope it's not serious and exists some simple solution. Could you help me ? Thank you in advance.I would like to ask You about help before I go to service. I do not want to make a fool of myself because it could be nothing serious and what is more I can fix it on my own. 

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hello.. i'm using 310-15IKB Laptop (ideapad) on windows 10. and i want Lenovo support to kindly update their drivers list on the website and kindly upload the drivers for windows 7 and 8.1. we have to find them through hardware id

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Please suggest a compatible ssd with 128 or 240gb capacity, which can be installed in place of dvd drive . If possible mention step wise procedure.

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Hi guys,I bought a new 510-15IKB (i5-7200U type). It came with DOS, I installed win10 and configured everything, installed drivers etc. My problem is the fan, it keeps working constantly in idle, even on battery, on battery saver mode, so it just totally neglects the energy management settings (passive cooling, etc.) and CPU temps (34 Celsius and the fan keeps working).The fan is working in its lowest state (maybe, never heard it be quieter), so the problem is not a loud fan, rather that the fan never turns off during idle. I'm an IT guy, I know how to make things work etc, but this just can't be solved by me.What I tried:- Restart etc.- Reinstall drivers from support page downloads- Install newest drivers from parts manufacturers (intel etc.)- Set different energy management settings- Updated UEFI to newest version (3JCN23WW)- updated win10 totally- ran malwarebytes anti-malware and kaspersky internet security 2017, both finished without finding anything- restarted with discrete graphics turned off in uefi- restarted with fast boot turned off in uefi- even tried it using an Ubuntu live session and it is the same And there is a strange buzzing sound on movement if it is perpendicular to the surface of the fan, it's really quiet, but happens on smaller movements too, and it even happened once while the laptop was completely still on the table. This part of my problem might be totally normal, so my bigger problem is with it not turning off.It seems like a UEFI problem... Read more

Answer:Ideapad 510-15IKB fan never idling

Tried reflashing the same BIOS but it did not help anything (as I tought it wouldn't).Moreover, the fan made the buzzing sound again, I could make it go away by tilting the whole laptop 90 degrees back to vertical position and then to horizontal.

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Hi guys, I have a big problem please help me! The thing is: my laptop IdeaPad 510-15IKB doesn't display HDD disk. Not in Device manager, not even in BIOS! How this happened:1. I started it for the first time2. I connected UBS flash drive with Windows 103. I started windows installing and stopped at the window where you can select a disk. Both disks were present!4. I selected HDD disk and clicked "Remove" in order to part the disk for several parts (I know I could have do it using "saperate" function but I **bleep**ed it up)5. So right after removing the HDD it disappeared and now I can't see it anywhere. I already tried to reset BIOS it didn't help. What should I do?Thanks a lot for any help guys!

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I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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Hello. I am going to buy Lenovo 320-15IKB with no optical drive. Also I would like to change the standart HDD for SSD and use this HDD as a second hard drive. Therefore, I would like to ask if i may add the HDD using caddy adapter even if there is no optical drive in the model. There is no problem with opening laptop, but i would like to ensure that the space of DVD is empty and could be used. In the second place, I am not sure if there are all cable connections in there. I mean if there is a SATA connector which corresponds to DVD drive in other models. Another possible problem is the way to fix caddy to the motherboard. Normally it can be fixed by a metal part and a screw form the optical drive. But by not having dvd rom, would it be possible? In the case of having the hole, where may I get the metal part and the screws needed? And finally, would it fit using a standart 9.0 mm caddy? Or the only option is to use my HDD as an external hard?Thanks in advance PS. And another little question about RAM-memory. Would those models work well in it? Are they compatible? Which one would be better? (I believe that HyperX sue to CL13)1. HyperX Impact HX421S13IB/8 https://www.inet.se/files/pdf/5310120_0.pdf2. Kingston KCP421SS8/8 

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hello , im just curious about my laptop with i5-7200u cpucan i change the cpu or upgrad it or its impossible ?thanks in advance

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fan always on high until cpu used 0%. i've updated last bios and still have the same problem

Answer:Ideapad 510-15IKB i7 fan not stop

Hi there, Sherbiny                   -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
When you have a moment, can you please refer to this bug that was filed regarding a similar issue and let me know if it is relevant to the problem you are seeing?
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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back light issue..This is new laptop and i see this from day1.Could i get it replaced? as this is not the standard i expected from lenovo.and i dont feel it as a perfectly finished product.


























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I just got this ideapad 510-ibk two weeks ago and from the first restart after downloading the vga driver i started having this problem; the display turns on normaly but shortly after the screen dims and only lights bright from a small area down the screen, when it sleeps and reawakes or restarts it sometimes works and sometimes the problem is on again. I tried reinstalling the driver but no. ps: i run windows 10 enterprise 64bit. thank you in advance

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I just wanted to know if there was a way to change the amount of dedicated video memory?

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Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

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