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Ideapad 320-15AST, touchpad/trackpad unfunctional

Question: Ideapad 320-15AST, touchpad/trackpad unfunctional

Hello, I posted as a part of another thread before but decided to make my own thread for this. I have lost my lenovo partition and reinstalled windows 10 on a fresh install. This has resulted in my trackpad being rendered unfunctional. I have tried all sorts of drivers to try and get it working but alas nothing has worked. I contacted the live support and they just told me to install the Lenovo companion and give that a go with the drivers from that, but it did nothing to help and ended up downloading the same drivers I tried before. I have the same issues in Ubuntu also and there is no activity when it comes to the pad, the buttons dont work nor does the motion. I have looked around on the internet and found next to no solutions for the problem I have. On my device manager I have however one single unknown device, which I have tried to install drivers onto and that doesnt work also, so I have no idea what that could be. I would like any advice at this point becuase its driving me mad and I am unable to return the laptop due to being currently in another country. Thanks in advance.

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Preferred Solution: Ideapad 320-15AST, touchpad/trackpad unfunctional

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Ideapad 320-15AST, touchpad/trackpad unfunctional

Try the F6 button, it worked for me!

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The keyboard stopped working then when I went to check the system settings the touch pad stopped working so the laptop looks like it is frozen but the screen is still updating, I just can?t type or move the mouse. I have tried to press/hold the power button but because it is a part of the keyboard it doesn?t work. Please help me!!! I only bought it a week ago today!!! 

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Yesterday evening to my surprise and utter dismay, both the keyboard and touchpad to my Presario CQ60-615DX completely stop functioning. I have no idea why, but upon restarting I did receive a message that a recent Windows update had been installed. I was unable to use the keyboard whatsoever, but did manage to install an external mouse. I have tried the following solutions:

1. I tried to recover from 1 week ago. The same errors occurred.
2. I uninstalled and re-installed the drivers. I was given a repeating error that the Keyboard Filter could not be fixed.
3. I backed up all of my files and did a System Recovery to the manufacturer's defaults. Problem is still occurring.

The keyboard and keys function in the BIOS and Startup Menu, just not in Windows, which leads me to believe this is a software issue, however none of the drives on Compaq or HP are fixing the situation. Oddly enough, when I access

Start > Control Panel > Keyboard

...and I change the Repeat Delay from Medium to Slow, and then close the window, the keyboard begins to function. There is still no response from the touchpad, however.

Any suggestions on what might be happening on how I can go about fixing this? A friend did find a driver that he was able to install in the BIOS that made it so that the keyboard functioned upon startup... 2 times.. Now it is back to the same process just in order to be able to type.

Thanks in advance, your help is invaluable!

Answer:Keyboard and Touchpad Unfunctional

Hello carimanes, Welcome to the Forum.

Check out the sugestions mentioned in this thread:
laptop keyboard not working
The thing about the bad battery is curious and promising, given your description of the problem. Not a hard thing to test.

Also this from our friend Dinesh:
Natural keyboard on laptop does not work after latest windows update
And try the device troubleshooter.

Sometimes when a program updates it uninstalls the old version. If you then try to restore to an earlier time the program will fail because some files it needs are gone. This would logically apply to drivers too.

You might try uninstalling the new Touchpad driver, installing the old driver, then doing the restore. You would need to be sure you were installing the same driver you had before.

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HI, I want it, please, drivers for windows 8 for Lenovo ideapad 320 15AST, thank you

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HI, I want it, please, drivers for windows 8 for Lenovo ideapad 320 15AST, thank you

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My new Ideapad 320-15AST doesn't do two-finger taps. 3-finger tap is okay. I've downloaded and installed the latest update (adn restarted) from the Lenovo website. I'm also wondering if this trackpad can do edge-scrolling.

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Even after a full charge of the laptop, the battery discharges in less than an hour. The laptop is brand new. Any solutions on what could be done? Or do I have to approach the service center?

Answer:Ideapad 110-15ast battery issue

Hi, Itsvkc ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You can also start by flushing out all static, remove AC adaptor and hold down power button for about 15 seconds.
 
Try right-clicking the Energy Manager gauge in the taskbar. Does it have a submenu labelled Switchable Graphics?
Please click here for the better understanding on the battery life.
 
Update us how it goes
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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Dear Lenovo, I bought this new laptop two weeks ago. It had zero issue until last night when it started to have a huge area of shadow at bottom right corner of the screen. Pressing the corner would fix the problem for the moment and the shadow is seemingly getting larger. Here's the picture.I'd like to know if I can take it to somewhere that has partnership with Lenovo for quick repair.

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I have bought ideaoad 320 15 AST today, after setup windows 10 and all drivers the laptop restart after restart i use it and suddeny show blue screen with error [Video_TDR_Failure (Atikmpag.sys) ].What should i do now?


























IMG_20171228_195416.jpg ?1952 KB

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Interestingly, my Ideapad will connect to my dual band router using ac first thing in the morning, but if it ever sleeps/hibernates/reboots during the day it can no longer access ac and I have to reconfigure for 802.11n.  I've downloaded the newest Lenovo adapter driver.  No change.  After some research, I've found some users met success by reverting to earlier versions of the rtlihvs.dll and rtwlane.sys binary files.  I want to try that.  Running on Windows 10 64-bit Realtek 8821AE, I need the rtlihvs.dll 703.1024.401.2013 and rtwlane.sys 2023.4.720.2015 versions.  Can anyone provide those binaries?

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I am on holidays in Mexico (no on-line support) and can not connect with main wifi router at resort 5 bars. connecting to router with 1 bar. BRAND NEW laptop that connected at home ok. Recovered to original settings 2x. Updated lan driver from realtek, windows update and lenovo. Tried manual connection and after 2 weeks totally frustrated. wifi is realtek 8821AE driver version is 2023.46.1031.2016.

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how to improve my laptop perpormance lenovo ideapad 110-15AST amd a9th 9400, 4gb ram only pls help
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Answer:Ideapad 110-15AST - How to improve performance

Hi Sumusuporta,
 
Greetings.
 
The specification for this laptop is designed for casual surfing, streaming, and playing.
 
Those activities available for AMD A9-9400 Processor 2.4G would not be expected to other processors as shown here on this benchmark but decent enough for basic computing needs like documentation and light gaming but not much-opened browsers as limited by 4GB RAM.
 
Aside from limiting some running applications in the background by doing clean boot I think you would appreciate more doing the task if you upgrade your RAM to 8 GB ( DDR4-1866 MHz, SODIMM × 1 max 8 GB) as described on page 36 of the hardware manual.
 
You can consult the store you purchased the machine with for this aside from those listed in page 64 item RAM.
SSD upgrades can also be done but try to start with the memory first and notice the difference.
 
Hope this help answer your query.
 
Regards
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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I have two Lenovo 320-15AST laptops bought at xmas for my two daughters. My problem is they reboot at random and looking in event viewer on windows 10 before each reboot it has a Critical error log:"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0, 0xffffe78bbee87038, 0x0, 0x0). A dump was saved in.... The rebooting happens at random intervals has anyone got a fix for this? As it happens exactly the same on BOTH laptops im wondering if its a design fault?

Answer:Ideapad 320-15AST Bugcheck reset problem

[Post moved to more suitable forum by moderator. AG]

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it is safe that my laptop is always plugin???i have on the conversation mode it will stop charging at 60%, but can i ask if its safe to always plug in my charger while im using my laptop, will the charger be broken or explode? or damage the loptop, i use it every day most of the time playing games that is why it is always plug in , in his chargerit is ok??? if its always plig in in a charger laptop???? tnx verry much

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I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. Anyone suggestions what to do about it?Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. http://youtu.be/a4XyxWopbt8 The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.Any advise (besides; do not use it) is welcome. And apologies for my English  













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Answer:X220t trackpad/touchpad

Hi, timpel_800
 
From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.
 
Best of luck,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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MY FREINDS my problem withe trackpad it is do voice every where and i hope if some one help me how fix it without maybe withoute open back cover ( it is working perfect but this voice it is Annoying )pleas look the video http://tinypic.com/m/jgtdg0/3

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Today my x201 has lost all trackpad and touch pad function.   Hard disk constantly running.   No restore points listed to help remove the problem.   Everything works okay in Safe Mode.   Rebooting several times has not helped. Could this be related to the Microsoft Bad KB.......69 update? I have not installed any new software recently. I can only use the pen to access menus.    How can I remove recent KB installations using just the pen? Hope someone can help me soon Update:   I have managed to remove the bad MS update but to improvement.   Next I added a new user (also set as administrator) and the trackpad and touch pad function is now working normally but only with the new user account. Would someone tell me if I can remove my own Administrator Account and what effect this will have,  i.e. what data might I lose?   Can I save data and reinstall it to a new account?













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Answer:Trackpad and touchpad not working

Hi Beemer,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that trackpad and touchpad is not working properly in your Lenovo ThinkPad X201.
 
Since the devices work fine in safe mode, probably a corrupted driver is causing the issue. Go to control panel -> Device manager, uninstall the drivers listed under Mice and other pointing devices. Restart the system and let Windows install the generic drivers for the device. Check if the trackpad and touchpad works fine now. Later, you may download the drivers from Lenovo Support page and install them. If you have any difficulties in finding the driver, please share the MTM number of your device.
 
Click here to understand how to transfer files and settings from one user account to another with administrator rights.
 
Hope this helps!
 
Best regards,
Mithun.





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I dunno if it's a touchpad or a trackpad I have but there was a program along with it called like Apoint or something that would run and allowed me to change the settings on the touchpad. I have looked and can find no other way of accessing the touchpad settings. Well the last time I remember it working was before I updated Windows Vista, well now the program no longer runs I had it set to disable the touchpad when an external mouse was detected and it no longer does that. I went into its folder located at C:\Program Files\DellTpad\Apoint.exe and double clicked it and nothing happened. It use to run at startup but no longer does and I checked and it is still set to run at startup but does not, any clues as to what is going on? I believe I am using Windows Vista Home Premium.
I managed to fix it by going to Device Manager in the control panel uninstalling Dell Touchpad and rebooting.

Answer:Alps Touchpad/trackpad

Congratulations!

And thanks for letting us know.

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Hello all Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found. Do you have any idea what could have caused this problem? Thank you very much!

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Hello everyone,  I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Answer:Replacing Touchpad/Trackpad

Hi RegEdit1 , 
 
Welcome to the Community Forums.
 
As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.
 
Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.
Sending it over could be a good option in terms of hardware issue for full functionality check.
 
Regards

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Hi 1) I just bought the Y580 online. The trackpad is terrible. - How do I make the right-side and bottom touch scrolling to work ? just like a normal laptop ?? - I changed the sensitivity settings and inspite of that the motion of the cursor is not uniform. When the right side of my finger is contact with it, the cursor stops moving a little and it is okay with the center of my finger.Do any of you experience this? If not, I need to get this looked into. I don't think the problem is with the software, it's just the material with which the trackpad is made, does not have a right coefficient of friction. - The two finger scrolling does not start. When I do the two finger scroll, the cursor change is seen almost 10 seconds later and even after that, it is almost impossible to scroll through my pages. Is that the case for everyone?  - The left/right click on the trackpad is noisy 2) Made the mistake a buying a lower resolution screen.How do I return this thing? When I talked to sales they are asking for a 15% "restocking" fee. That is terrible as well. I never should have gone with Lenovo.  

Answer:Y580 Trackpad (or Touchpad) Help

- Not sure if there is a right side and bottom touch scrolling, will test it tonight- not uniform? Means if you place your finger on the right side of the touchpad then move to the center compared to the center move to the left, the distance is different?- 2 finger scrolling not tested, will check it tonight- I am not sure how to help you with the touchpad being noisy when clicking. Do note that this is a 1 piece touchpad compared to the conventional touchpad with 2 buttons below which is different. Use double tap on touchpad to do a left click but right click is unavoidable. - low res screen... can check with sales if you can top-up for upgrade?hope this helps.

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Dell,
Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.



 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  
Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.
Reference:
 The Touch Bar on MacBook Pro.
This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055
 - voxmu

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Hi Lenovo & all, I use the trackpoint most of the time, but recently after updating the drivers for a number of times from Lenovo update manager I found out that the touchpad on my T60 is not working right. Symptom is that whenever my T60 is tilted forward or backward (i.e. not sitting horizontally flat), then there will be great difficult trying to control the pointer with the touchpad (not responding, etc). Did somebody encounter similar problem?

Answer:Weird Touchpad / TrackPad problem on T60

I found that the problem can be due to the palm rest region being pressed down my my palm:If I press the palm region up on the edge (as it flex a little bit when I use force), then the touchpad works fine even when the laptop is tilted. However, when I stop pressing up on the edge, especially after I have put my palms onto the palm rest to type again, then the touchpad stop behaving normally again It is a design fault of T60, or is it just my T60? Can I have it fixed?

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Guys I see hundreds of posts on this old and aggravating topic with totally guesswork "answers" from Microsoft, help forums, including this one. There has to be an answer, right?

BTW this seems common on all types of laptops irrespective of make. I have tried this with both the vendor [lenovo] driver and with standard MS provided "mouse" driver. No diff in this regard though the packages are very different [lenovo very complex]
Also, this is a new phenomenon on this particular unit. In the past, no issues. Windows power-plan update?

as title says. Use laptop. Leave laptop [plugged in or not does not matter]. Return to use laptop after hours. Laptop awakes by normal means but no touchpad/trackpad etc function. Logoff, logon, still no touchpad cursor movement [frozen in centered position].

There is no Power Plan setting for "mouse" or touchpad or trackpad.
There is no Advanced Tab in Device Manager for same
There is no sleep/power/etc settings anywhere in Device Manager for same
There is no Windows error related to the problem
Full reboot required to gain coherency

Something in Power Mgmt, I guess, is offing the touchpad but the parameter is not obvious.

Someone somewhere knows this answer, right??

Answer:Touchpad Trackpad inoperable after sleep

Other then the button to disable the trackpad being somehow accidentally pushed, A lot of the times this problem is reported, And I keep going through all the options. If you have done all the fixes, the problem is most likely with the touchpad itself on the laptop. It is usually a hardware issue. I would call the laptop company and go through their troubleshooting steps (even though forums usually cover all those angles well). But it is usually hardware if all the fixes that are suggested are applied.

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Hi all,  Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad.  For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable.  This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained.  Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad? 

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version 15.3.2.0. Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan





--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

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Scrolling in chrome is giving me a headache.  And I can't for the life of me find the touchpad settings for my new Yoga 910.  I searched both the control panel and metro settings with no luck.  I even went into the device manager and no touchpad to be found.  Usually there's a tab in the mouse properties but for some odd reason it doesn't exist on this computer.  Any direction would be much appreciated.  

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The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

Answer:Please fix the XPS 13 (2015) 9343 touchpad / trackpad

jamesau
The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

I just got this laptop today and immediately noticed the same exact thing.  It's driving me nuts and really creating problems navigating.  I am really hoping this can be fixed with a software update and it's not hardware related.  I'm also wondering if this is just a flaw on certain units or all of them act like this.

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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Hi Guys I've got the elan touchpad driver for my trackpad. Works absolutely fine except the multifinger touch. Just the two finger touch to be precise. All the other multifinger functions work perfectly. I can scroll with the two finger touch however i cannot have it right click (middle button) even after setting this as its function. Can someone help me out please cus this is really bugging me. Thanks!

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The touchpad is gone crazy.I'm trying to get a pointer to one side and it does everything but this!Goes up, "click", goes down, etc. just not going where I want!Now, I switched the driver for a one who Windows Seven chose that after installing the drivers from Lenovo and then from Synaptics, and the device disappeared!IdeaPad U350 SU4100Windows 7 64

Answer:The touchpad is gone crazy. Problems with touchpad. IdeaPad U350

uni-install drivers, restart your computer and install drivers from lenovo.

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I recently got this new Thinkpad T460p and installed Windows and Ubuntu in dual boot. Even after 3 Days there was no error. But today I noticed a quite annoying behaviour. When I boot into Windows (Start up --> Grub, select Windows Loader --> Windows 10 starts) there appears the loading cycle (those white points) and for a short moment, even before the locked Windows screen appears, I can see the cursor. But immediately after that (when the locked home screen appears) the laptop won't recognize any input via touchpad, buttons or trackpad andthere won't appear a cursor at all. I need to login and wait for about a minute (Whatever I do, the laptop won't recognize anything but the normal keyboard), thats the moment in which my Laptop realizes that there are more possibilities to input data then just the keyboard and recognizes everything (touchpad, buttons and trackpad).I already deinstalled the synaptic driver and reinstalled the latest update and even tried the one before that one just to be sure. Nothing fixed my problem yet.PS.: When I start into Ubuntu there is no Problem at all.PPS.: When I started into Windows a day ago It worked fine as well.

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Hello. I wonder if there are any solutions for the following problem I am having with my touchpad. The touchpad mouse is extremly glitchy Please help, as this is a really basic requirement for any touchpad. I am currently a little disappointed as this is the most expensive laptop i have ever purchased. The touchpad/ imagepad has many functions, but the simple ability to be unable to point to exactly where you need to 20% of the time, is making this almost unusable. Notebook details: HP Envy 17 - Windows 7 - Model - 17-3270NR I look forward to your help guys! Thank you.

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Hello all, 3 days ago, on June 14, the touchpad on my Twist s230u stopped working. No apparent reason for this (tried to undo windows updates / system restore but did not help). The trackpad is not working also. Another thing - when the computer does a full shutdown and restart from the beginning (i.e. with the possibility of accessing the BIOS with Enter at the first screen), the keyboard is not working. I have to power the computer down once more and restart it. I'm running Windows 8.1, 64 bit. I tried to reinstall the new synaptic drivers but it did not help. Thank you in advance for your ansers. Cy

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Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working. I hade to use an external mouse, and even after all driver updates it still didn`t work. If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.  Anyone know what is causing this problem and/or how I can fix it?     //alex

Answer:X1 Carbon touchpad and trackpad stops working.

does the same problem manifest itself in the BIOS menu?have you tried doing all the updates through ThinkVantage System Update.

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Hi, Since i've upgraded my laptop (T440s) to win10 (fromwin8.2) the trackpad and the touchpad have been disabled. I've tried to downgrade my touchpad driver and it works approximately (just the click and the trackpad and i can't access to the configuration panel: ultranav). I've already tried to find the last driver on Lenovo website but it didn?t fix it. Is there a driver that works propely with win10 ?  If not, is there another way to fix touch/trackpad? If not how can I force my computer to stay on the previous driver after reboot (win10 automatically update my drivers at each reboot)? Many thankstd

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The trackpad and touchpad of my Yoga stops working: the cursor freezes and after a while disappears from screen. Once the cursor is gone it does not appear again, even after a clean reboot. I have tried to enable it via the Control Panel Mouse settings or Input section of ?Lenovo Settings? application but had no success.
The problem has happened several times so far, always after the laptop sleeps due to inactivity. The only way I have found so far to bring the trackpad and touchpad back is by going to the BIOS settings and restoring the default configurations (I have never changed the BIOS settings on this PC, so I can?t figure out why this solves momentarily the problem).
 
Any ideas on why this problem is happening, and how to solve it without messing with the BIOS settings?
 
This is becoming really annoying, it has happened three times since yesterday (10/23/15).
 
My BIOS version when this first happened was 1.26 (GQET46WW), my current BIOS version is 1.27 (GQET47WW). My laptop runs Windows 10 Pro (automatically updated from the Windows 8.1 version delivered with the laptop).
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
1/20/16 EDIT: Not a ThinkPad Product

Answer:Yoga - Trackpad and touchpad stops working

Hi jrojasledesma Can you post the model of you Thinkpad Yoga? You can try updating the mouse driver of your Thinkpad, but it is important to know the model to see if it has a ELAN, ALPS or Synaptics mouse. Regards

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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Hi, I just unpacked and set up my new computer (u310) last night.  Both last night and today I have had some issues where the two-finger scroll on the function just randomly stops working.  It seems to work again after rebooting.  Does anyone know how to fix this?  Thanks!

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I have an Ideapad Y470 (Product ID: 085525U) purchased: 2011-07-15 Problem:     On boot, the cursor does not move or register any 'mouse' clicks from the built in trackpad.  I must either plug in a USB mouse or use a mobile bluetooth mouse.  This problem started about 4-5 months ago.  Sometimes I can restart and the trackpad will work.  On thing I have noticed is this: when it works, I see the "synaptec trackpad" device in the Device Manager under 'Mice and other pointing devices.'  when it DOES NOT work, the "synapted trackpad" device is missing from the Device Manager. Should have dealt with it earlier while in 1 yr warranty.  Now under limited 3 yr warranty.  Attempted solutions:     Restored PC to factory condition.  Updated BIOS to v28 (latest).  Updated trackpad driver to 15.3.31 (latest Nov. 2011).  Also, when not working, I have tried cycling function-F6 to disable/enable trackpad.  This doesn't resolve the issue.   Need help, this is extremely annoying and inconvenient.  The trackpad is such a basic piece of equipment, there should be no reason why this doesn't work under factory condition.

Answer:Ideapad Y470 trackpad not working

Try to on synaptics on manually in "C:\Program Files\Synaptics\SynTP" If it doesnt exist try to download and install it from synaptics.

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Sometimes when im using my trackpad the mouse on the screen doesnt go where its supposed to go. It either moves very slowly or moves in random directions and starts highlighting things on the screen. I usually leave it for about 30 seconds and its back to normal again. Is there any reason this happens?

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Sometimes when im using my trackpad the mouse on the screen doesnt go where its supposed to go. It either moves very slowly or moves in random directions and starts highlighting things on the screen. I usually leave it for about 30 seconds and its back to normal again. Is there any reason this happens?

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Hello all,

I unboxed this laptop today and the touchpad does not respond very well often requiring a few seconds of "wiggling" before it will work. It is also quite jumpy.

I have tried changing various settings including the sensitivity and the plam prevention, but to no avail.

I have tried this with multiple operating systems, including launching directly from a disc, and the problem persists.

Has anyone else had this experience, or any advice to share regarding this matter?

Thank you all very much for your time.

Answer:Qosmio X870-119 - Trackpad/Touchpad is extremely unresponsive

Hello,

I, too, have just unboxed a Qosmio X870-119 and have the same problem with the touchpad.

I noticed that the "unresponsiveness" happens most often when I leave the touchpad idle and untouched for a few seconds. When I do that, it then takes a couple seconds of wiggling for the cursor to start moving.

I've also toyed with all the options in the provided software, but to no avail. Maybe there's a fault with the driver ?

Thanks in advance for any help with this matter.

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Following some extremely helpful posts here, I've succeeded in installing Windows 7 Home Premium 64-bit on my HP Pavilion 15-n228us. I can't figure out how to adjust any settings on the touch pad / track pad, however. It's overly sensitive right now and interferes with typing. I assume I'm missing a driver that will enable me to control it?













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Answer:Touchpad / trackpad drivers for Windows 7 64 Home Premium on...

Look in Control Panel, change View by: Small icons at top right. Now you should see Synaptics icon.Open it to configure Synaptics. If you don't have Synaptics or don't have settings needed, try this Synaptics driver: http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64969.exe

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Hi I have an X100e (dual core turion ybased) which appears to have developed a problem with the left most key at the foot of the touchpad. Specifically, it has developed an annoying clicking sound periodically when in use. I believe the click may be something to do with a bar that may be sitting under the key to ensure that the whole key moves parallel to the keyboard when pressed (much like other wide keys such as the space bar, the shift or enter kes). What I would like to know is whether there is a way to reseat the key to resolve the clicking sound or whether rectification of the problem lies in returning the product to a service centre for the palm rest (part code: 60Y5284) to be changed. Roger

Answer:X100e Touchpad / Trackpad button sticking / clicking

Roger- I just discovered a similar clicking/sticking problem for the "m" key on my x200s.  Did you ever find a solution to your problem? Thanks. Greg

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The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
In this post someone found a firmware Dell for XPS13, Is there something similar for 5559?
Thank Very Much

Answer:Problem in 5559 (series 5000) touchpad / trackpad

You can update the System Setup(BIOS)and see if that make an difference. Please click on the link below:
https://youtu.be/mWn9YfxtYBo

Just making sure I'm reading your post correctly, you do have the precision touchpad on the Inspiron 5559 ? Correct ? If you don't know for sure, go to device manager, stroll down to "Mice And Other Pointed Devices, and then expand it. Hopefully, you'll see touchpad driver.

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I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

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I've tried everything. No one had ever had this problem, except me. Searching online and Youtube proved to be no help. I beg all of you who have experience with issues like this to please read.

When I first brought my laptop (ASUS Q304UA) , it was perfectly fine and no problems. However, up until 7 months into using it, the trackpad suddenly became unresponsive out of no where. It would jump around and fly everywhere when using it. The multi touch gestures would make the screen go crazy and do all sorts of zooms, multitasking, etc when just trying to scroll down. It was definitely unusable.

This prompted me to RMA it to ASUS, which took them one month to repair it. They had apparently replaced only the hard drive claiming it was a "bad sector" or whatever... Upon several hours of use after repairs, the problem was back.

I then RMA'd it a second time which made them replace the motherboard and trackpad. Unfortunately, the problem did come back, except it took a little longer (5 days/ 1week).

Now I know that this is NOT hardware because I encountered that restarts, restores, etc all solve the problem temporarily and then comes back. When messing with programs and devices, I feel the mouse gets a little better for a couple minutes but then resumes to its terrible and erratic behavior, rendering my laptop COMPLETELY useless.

I cannot do ANYTHING with this trackpad as it constantly jumps around and teleport making it EXTREMELY difficult to click on the ... Read more

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I could really use some help with this. I've searched all over the net and there isn't a real solution to this. Most threads are closed or never answered. I have a Dell Vostro 1510 and everything works fine but when doing things fast or under high cpu load my trackpad locks up for a second and if I try to keep using it it will trail slowly until I stop for a second then go and it works again. Something is temporarily locking it up and it can be very annoying during some things.

It is a Synaptics PS/2 Port TouchPad. Using "device driver update" produced no new hardware that matched better than what I have currently. The funny thing I noticed is the device drivers for my model on Dell doesn't match what I have..

http://goo.gl/9Cc53

None of those 3 under Keyboard/Mouse match what I have. Or do they? I matched the synaptic version and it didn't match anything there. Here is a list of my shipped system specs:

System Summary

Service Tag: 8NWXPJ1 Change Service Tag
System Type: Vostro Notebook 1510
Ship Date: 6/13/2009
Country: United States
Quantity Parts # Part Description

1 F926D Processor, T5670, 1.8, 2MB, 2C Core Merom, M0
1 C158J KIT..., DOCUMENTATION..., SERI/WSI, ENGLAND/ENGLISH..., DAO/BCC
1 UY685 Cord, Power, 125V, 2.5A, 1M, C5 Dual, United States
0 01323 INFORMATION..., NO ITEM
1 F723F GUIDE..., 1510/11, VOSN, ENGLAND/ENGLISH...
1 J483C Keyboard, 84, EN-US, Single Pointing, TS S/M
1 G565C Assembly, Compact Disk Read Write/Digital Vide... Read more

Answer:Vostro 1510 Touchpad/Trackpad Freezes Randomly

Ran the Dell diagnostics and using the symptom tree I ran the 2 tests that fit this issue (I guess it's a real common problem for it to be standard in the system tree) and it didn't detect any errors/issues. All passed. By the way, to clarify what I meant by High CPU Load I was speaking of the cylinder light on the keyboard dash. I think that's actually for the HDD not CPU. So again it seems to happen when the hdd is already under load.
 

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I have two issues and would appreciate any help.  In a nutshell: Bluetooth module is in place, but doesn't appear in Device Manager. What is the part no. for the cable that connects the bluetooth module?Touchpad/trackpad stopped working after disconnecting/reconnecting its ribbon cable (while checking the bluetooth module) - I can see the little gold fingers at the motherboard end are now messed up. What is the part no. for this trackpad ribbon cable?In more detail:1) On my T430S I replaced the bluetooth daughter board because I thought it might be faulty - but I can still not see any bluetooth hardware in device manager, and no driver installation seems to get it to show. Can someone please tell me the part no. of the ribbon cable and small board 'Bluetooth Wireless Radio Switch FPC' (see https://support.lenovo.com/au/en/documents/pd023563).2) After messing around with the bluetooth module (see above), thetrackpad/touchpad and trackpoint no longer work. I can see now that the ribbon cable's small gold fingers are damaged (the cable poking straight up from the trackpad and connecting to the motherboard. This is the more serious problem - but I can't work out what the part number is for this ribbon cable. My keyboard bezel does not have a fingerprint reader.Thank-you again for any help

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

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Just got the Yoga Pro 2 this week. I'm noticing a small movement in my clickpad (or whatever its calls) when I lightly tap on it. It feels like there is a 2 to 3 millimeter pocket of space under it before it provides resistance for the actual click motion. If you take your finger and just lightly tap your finger on the touchpad do you hear and feel a slight vibration, like it might be loose? I know it has to move downwards motion to activate the mouse click buttons, but I feel like there is movement in the pad before I get resitance for the click motion. I'm wondering if this is the design or I just got a slightly off designed one. Does it feel solid on your Yoga Pro 2? 

Answer:Yoga 2 Pro Clickpad Touchpad Trackpad movement and vibrations

I had the same problem with mine.  Every time I'd just lightly tap the pad in order to "click", I'd actually hear a click.  Very annoying.  Some odd movement under the pad that just didn't seem right. I ended up exchanging it at Best Buy (where I bought it).  The best buy guy tried to claim it was normal, but didn't mind at all when I insisted that I wanted to exchange.  The replacement has no issues.

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

Answer:Dell XPS 13 (9343) touchpad/trackpad mouse issue help

anyone?

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my ideapad z500 laptop's trackpad skin is peeling off ..  i bought this laptop 4 months ago only...i'm very dissapointed with this product. can the trackpad be replaced?please help.

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Hi,I just got a new computer and the keyboard and trackpad isn't working. I have disinstalled the diver a couple of times and restarted it but it still isn't working. In the device manger section, and it says that it is working and plugged in even when it isn't. Does anybody know how to fix this? It is brand new and I need a computer!! Thanks in advance! 

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when im using keyboard i cant use my trackpad i searched n find a solution called disable PalmCheck but my touchpad setting doesnt have palmcheck 


























1.png ?53 KB

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I bought a z500 in june..everything was fine its a good laptop...but about a week ago a thin layer of plastic with a matte kinda texture covering the trackpad started coming out revealing the main glassy trackpad....is this harmfull for the trackpad should i go to the servicecentre to put on a new cover on the trackpad.....

Answer:ideapad Z500 trackpad cover coming out

95oakash wrote:I bought a z500 in june..everything was fine its a good laptop...but about a week ago a thin layer of plastic with a matte kinda texture covering the trackpad started coming out revealing the main glassy trackpad....is this harmfull for the trackpad should i go to the servicecentre to put on a new cover on the trackpad.....If it is still under warrantee it is better to have it replaced by the service center.

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Hello. I have had my Ideapad 300 for several months now and I really love it except for one thing, the trackpad. Due to where my hand and fingers naturally sit, there is a spot on the trackpad that shows a little more wear than the area around it. In this picture ( http://imgur.com/bJovhqL ), you can see that there is an oval shaped region that looks a little different. The problem I am having is that several times a day (up to several times per hour), the trackpad goes nuts.  It doesn'ttrack my finger correctly and performs multi-finger actions even though I'm just using one finger.  It jitters around the screen if I try to use it, and I just have to wait for it to self-correct by staying off of it for up to 30 seconds.  If I look at the trackpad icon on the bottom right of the taskbar while it's messing up, the trackpad is registering multiple fingers. I'll use one finger, and the icon will display 1 finger, 2 fingers, 3 fingers, 1, 2, 1, 3, 4, etc.  Like I said, I just have to wait it out for it to go away.  And on one occasion, I noticed that even if I hovered my finger above the trackpad without actually touching it, it would still register fingers, like it was being super super sensitive or something. I've tried everything reasonable to fix it, tweaking the settings, uninstalling and reinstalling the trackpad, updating the drivers, using the OEM drivers, and nothing works.  It's getting very annoying, and ... Read more

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I am also having same experience with my HP Spectre Laptop puchased few weeks agao. Please post the solution on teh forum so that all can benefit. Thansk

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I am running the latest build of Windows 10 (build 10240).

Now that release date is coming driver updates are arriving for my laptop (Acer ES1-111M). One of which is for the Synaptics touchpad. When I apply this driver and restart my laptop the trackpad no longer works and the new driver has an error in Device Manager and cannot start.

This device cannot start (error code 10)

The specified request is not a valid operation for the target device.

If I try to update the driver it says the latest version is installed. I have to rollback the driver to the previous one supplied by Microsoft and the trackpad works again, However the entire process repeats when the Synaptics trackpad update is automatically installed again by Windows Update.

Does anyone know how to solve this?

Thanks.

Answer:Latest updated Synaptics touchpad driver kills my trackpad - help!

Hi,
same issue with me. At each reboot, I have conflict with an IBM driver for my synaptics touchpad.
Any solution ?

best

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Product: HP Spectre x360Product #: L0Q59UA#ABL Hi, I'm having a problem with the touchpad's sensitivity and responsiveness. My father bought me this laptop a week or two ago and it's been great. By far the best laptop I've had thus far, but now it is having a major issue with the touchpad. I've scoured and googled this problem and these forums and found similar things but all the solutions offered were ineffective and I'm also having some problems I didn't see reported about. The touchpad was fine at first, and whenever I restart the laptop, it's fine and works as intended. However, a few minutes into use, if that, it starts to act up. By this, I mean the following: The cursor does not go where I intend itIt's laggyLeft click results in that omni-directional scrolling icon and trying to move the mouse means scrolling/moving the page.Right click moves off to the side and is generally weird and cannot click accurately.I can no longer soft tap to click/select something.The mouse moves on its own. As I was typing this, it tried to select/move/edit stuff. It's very erratic and makes typing or clicking or selecting very difficult.The page scrolls down on its own.I'm starting to think my laptop is haunted.There's more I can't think of right now, so I might edit the original post/comment with more info or make a subsequent post in this thread. I've tried to clean the touchpad with a lightly wetted towel (to get rid of any oil finger stains or whatever), and follow... Read more

Answer:HP Spectre x360 Touchpad/Trackpad issue (Erratic + Unrespons...

Hello adamartsy,Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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I bought a lenovo ideapad 100s with Intel Z3735f Atom Cpu and 64gb of flash storage.As the Title says CPU is making a electical  whining noise  When brightness gets bellow 95%.Is gets louder as the brightness goes down making  studing in a quite room so anoying .Also sometimes   mouse pointer is moving by itself (trackpad)  and it may can be solved with a reboot.

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The pointer then turns grey and has a grey swirl like you might see in blue during normal operations.  The grey pointer then desolves and the pointer returns to the original location on the screen.  This just started after the lastest Windows and other updates.  Some people had a similar problem in 2011 and suggested that rolling back the trackpad driver to an older version fixed this.  Not sure how to do this or if this would fix this problem, thanks.

Answer:510 ideapad trackpad pointer stalls and moves up on the screen

Hello MarinabuyerThanks for using the Lenovo forums.Have a look on the following post, see if this is able to help you walk through how to roll back drivers:
https://www.drivereasy.com/knowledge/how-to-reset-driver-back-to-previous-version/
 
Also, Try to download the Chipset drivers for the unit from the support page.
 
Make sure to reboot after an update on the unit.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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The problem is that when I press the right mouse button nothing happens. I don't get the dropdown menu. I am able to get it by using thw two finger tap gesture and with an external mouse. Oddly enough I can two finger tap right on the rigth mouse button itself but I can't click it. I know the button is working but I don't know what happened. I updated the drivers frim the support page and this happened. I tried to look through the mouse properties from the control panel but could not find anything that would disable my right mouse button. when I press the right mouse button, on the "Buttons" tab on the properties, the button configuration menu switches to "other pointing devices. Suggesting that the right mouse button is not connected to the trackpad???  I Can't for the life of me find another person with a simlar situation so I must ahve done soemthing so obvous and wrong. I would glady appreciate any suggestions to solve my predicament. Thanks.

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Hello! I spilled cider all over the keyboard on my Ideapad 500s, and now the trackpad doesn't work at all. After the spill I switched it off almost immediately, and tried to turn it on in about half an hour. Everything seems fine apart from the trackpad. Also, during the night the computer started making very loud beeping noises while switched off. I think it was three beeps and a pause. The power button lit up as well. I switched the computer on and there were no changed - everything works apart from the trackpad. Is it posdible to fix it somehow and what should I do?

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 













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Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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I had the driver installed for the trackpad and it worked but now it's not moving at all and I checked that the trackpad is enabled and tried restarting my computer. Also my SD Card reader won't read anything and I confirmed it is a working SD card on another computer.

Answer:Lenovo Ideapad P580 Trackpad and SD Card reader problem

Does Device Manager show any devices with exclamation marks?

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Hello, I'm from Mexico, I bought a Lenovo Ideapad U260 on a trip to the U.S.A. I fell in love with this powerfull little laptop inmediately, but I don't know if it has a driver issue or im just too clumsy about the multi-touch glass trackpad.How do I enable the multi-touch feature on the glass trackpad?Do I have to wonder trough settings, or do I need to update some drivers??? (It's Core i5 btw)Thanks in Advance.













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Answer:Lenovo Ideapad U260 Multi-touch trackpad problem

control panel > hardware and sound > mouse > device settings > settings ( if you have synaptic hardware )

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Hello There is a feature in Lenovo Ideapad 310 which is being annoying to me: the trackpad is deactivated when I press a key in the keyboard. How this can be configured on Xubuntu 16.04, Ubuntu Mate 16.04 and on Asus M2400Ne with a Synaptics device, looks like this is solely a software issue, but I was not able to find where is this configuration on Windows 10. The Windows 10 options in Configurations-> Devices-> Mouse and Touchpad had no effect, even the option to delay the time between I use the keyboard and click was not effective. Control Panel -> Hardware and Sound -> Mouse had no option to change this too. I have searched and found this topic, but I am seriously concerned regarding messing with Windows registries. I do not want to change registries I do not know because I need the capability to boot the computer after this. I tried to find the registries cited on that topic, but could not find them. Is there a option somewhere which I can deactivate this behaviour? All drivers are updated using the System Update program that came installed on the computer. Windows 10 is updated too. Thank you.

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I have purchased a toshiba A 60 Satellite series note book.When we play media files , speakers are not working. I have tried evry thing . Installing drivers again. Running diagnostic test(there was no voice when test asked).

When i go to system devices\pc speakers it dipics that there are no drivers installed for generic speaker!!!!

Looking forward to reply

waqas

Answer:Unfunctional Speakers A 60 Satellite

Hi,

did you installed the standard driver from windows for the generic speakers?

Which OS is on this system running?

Did you heard anything with the speakers or didn't you?

Please post these infos for the community to make it easier to supoort your problem

Meier

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So I have had a very... VERY... irritating problem with my Thinkpad. For the first 6 or so months I had the laptop it worked fine. Then, the left click on the touchpad was functioning like the right click (bringing up a menu).  I immediately disabled the touchpad and then used the trackpad right and left clicks which worked perfectly. After another 4 or 5 months, those buttons stopped working altogether. I could still use the touchpad to move the arrow, but I couldn't click on anything. I bought an external USB mouse and that worked fine for another 2 months. Then for a few weeks, it would work on and off. I'd have to wiggle it around in the USB ports to get the laptop to recognize it. (it had nothing to do with the ports... there were 3 of them and they all worked fine). Then it stopped working completely, AND, my laptop refuses to acknowledge ANY USB I plug in.  I have run out of options now. I can't even install anything, download any files from lenovo website. I can't do anything. Does anyone know if it is still salvageable? Has anyone had the same problem? The lenovo digitizer for tablets.... would that work for this thinkpad? (sorry... not as tech savvy as the rest of you) Thanks a bunch,Amanda

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

Go into the BIOS (press F1 during the initial bootup) menu then go into CONFIG -> Keyboard/Mouse -> Disable both the TrackPoint and Touch Pad -> press F10 to save and exit.

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Hi guys, I am trying to maintain my doughter's school aptop but encountered something exceding my limited expertise. Since about 10 days the touchpad, buttons and the red thingie stopped working. I have read all the forum issues, uninstalled the drivers and re-installed new ones (first through the lenovo sulotion centre, then the synaptics generic version). About 6 times now. That didn't work. It says "component not present, not working correctly or divers not fully installed, error 24" (translation from Dutch, probably used some incorrect terms).Running windows 10 on this t420. All worked fine untill this happened. I saw that some new mouse drivers have been installed around the day of malfunction but can't find how or where to remove those (still getting used to this windows 10).Any suggestions? 

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

So far, there's just 2 of us with trackpoint / touchpad problems as a result of installing Windows 10.  My post:  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T420-Win-10-Pro-Ultra-Nav-19-00-12-61-Tr... I've combed through this forum and have no one else reporting these same issues; most are reporting that left and right click buttons are working, but the middle button did not work.  In my case, it was the opposite; the middle button scrolled (albeit very choppy), and the left / right buttons were dead.for my Trackpoint.  It's not a hardware issue, as all buttons function as normal in Win 7, but upon installation of Win 10, the buttons do not work.  I went so far as to do a clean install of Win 10 to ensure there were no conflicts between Win 10 and any leftover Win 7 system files, only to end up with the same old left and right button problems. So until the Ultra Nav drivers to enable full functionality of trackpoint / touchpad device, the only solution is to use a physical mouse or revert back to your prior operating system.    

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Good evening, Every now and then, after using the laptop for a while, or getting it from sleep mode, the touchpad simply quits working as it should. Clicking by simply tapping the pad stops working, and clicking by really pushing in the trackpad itself will only activate either right or left click. Sometimes it even quits working at all. After rebooting the device the issues will be over, which makes me think it is some sort of a software issue. Also every now and then, while working in my student room, my laptop loses its internet connection. While there are many Wi-Fi signals in my student room-complex, it can't detect any of them. Then, after waiting for some time and rebooting the device once or twice, the connection will get restored, and all the other signals are back as well. Both issues aren't very huge, yet very annoying when working on a paper or so. Especially since I bought the laptop a little longer then two months ago, assuming due to it's price and the ThinkPad?s reputation (being able to stop a bullet and yet still work) this is a huge disappointment Anyone who has a solution for me for either one of these problems?Thanks!  

Answer:Lenovo W540 randomly loses Wifi connections and its trackpad/touchpad often doesn't work

I have also noticed some wifi problems on the W540. I have the Intel AC7260, and occassionally, it stops working - reporting a driver problem. When this happens, it is not working at all and cannot scan for available wifi networks - exactly like you report. However, if I do a quick uninstall and scan for hardware changes within device manager, normal operation is restored, without having to reboot repeatedly. After a while, it will stop working again - this is not too frequent, however. I assume it is a dirver problem.

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When scrolling with the index finger on my right hand I will regularly hover over and lightly touch the left button with my left index finger in anticipation of the link/button/text box etc that I am about to click on. I have always done this an never encoutered any issues on the numerous laptops I have owned and used in the past). When I do this on my newly axquired Lenovo Yoga 900 it causes the mouse pointer to lag momentarily. I have updated drivers (v19.0.17.57), I have turned off ALL Multi-Finger options (2-finger, 3-finger and 4-finger) and reduced Palm Tracking to the minimum. Is this behavior isolated to me, or are other experiencing the same behavior? Any help would be greatly appreciated. 

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This often happens to me. After I wake-up my laptop from sleep or hibernate, the multitouch swipe doesn't work. But Tapping and double taps works just fine. Been having trouble ever since I got this a little over 2 months ago. Anybody else experiencing this?

Answer:p500 trackpad/touchpad/mousepad multi-touch-swipe doesn't work after hibernate/sleep

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
 
Please try to reinstall the Touchpad Driver  & Lenovo Energy Management
Restart the system to check
 
If the problem persists then please notify 
 
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
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Hi! I bought a new genuine lenovo battery for my T61p 8891 CTO running Win7 64bit. When I use this new battery, the custom values inside the battery maintenance dialogue are complely ignored, and the system always charges the battery to 100%, even if I plug it in at 98%. With the old battery, I worked with 70%-90% thresholds which worked perfectly fine! But not with the brand new Lenovo spare part. I updated to Power Manager 6.36 and installed the latest PM Drivers from Lenovo Driver Matrix, but nothing works. I already tried to reset the battery, but that error won't let the discharge cycle happen, because as soon as the battery reaches 99%, it is reloaded. Any ideas?













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Answer:T61p new battery > custom charging thresholds unfunctional

The charge thresholds seem to be specific for the battery you're using when you set them, if you plug in a different battery it will ignore them. I'd recommend putting the old battery back in, turning off the custom settings, close power manager then shut down and switch batteries and restart. You should now ab able to set a charge threshold for the new battery...   assuming it's working properly. If you want to do a deep cycle recharge to condition the battery, run it as close to 0% as you can get, then boot to bios  and let the computer sit until it shuts off from low battery, you'll then be as close to 0% as possible. Now plug in AC power (without starting the comptuer) and let it charge for 8-10 hours.  When finished not only check that the charge threshold work, but also your max capacity to make sure it's close to 100% of design limit. I've seen brand new batteries in the 80% range before, but most are 98-102%. If a brand new battery is below 95% or so I'd see about getting it replaced under warranty. Good Luck





ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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I have this model with  1TB HDD and aDVD drive.   Can I replace DVD with SSD Sata probably by putting it in the DVD caddy? Also I have a spare 128gb SSD m.2 card does this laptop have that interface?

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Question: Lenova V110-15AST

I have tried everything with the f1 to f12, I have tried restarting 3 times and I would try the DVD but I can't find it anything I'm doing wrong any suggestions

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Hello, I am having issues with my touchpad. It does not allow for any multi finger swipes. I originally had finger swipes but had to get the touchpad replaced by Lenovo because the mouse would move when nothing was touching the touchpad. Since I received my machine back from Lenovo repair the swipe features are gone and the options features in the Elan setting windows is grayed out. I tried installing drivers (from the Lenovo and Elan websites) and did a complete system recovery, but I still cannot get multiple fingers to work with the touchpad. My screen is fairly wide and it is very annoying to have to scroll with the side bar, so does anyone have any ideas on how I can get multiple fingers swiping and scrolling? Thanks in advance.

Answer:Ideapad U510 Touchpad

I am running Windows 8

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I just bought this laptop and I can't seem to enable touchpad scrolling? The touchpad itself is working, but there's no way to scroll. Everything I've found online says it was a problem with Windows 10, and you have to enable that setting under Mouse Properties in the ELAN tab, but when I go there, there's no device listed. Is there anything I can do to fix this?

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Hello, I purchased a Lenovo IdeaPad 310-151SK (non-touchscreen).  Other than an extremely awkward placement of the up arrow key and Shift key, I like it.  But there are two reoccuring problems which I can't solve, which may or may not be related. 1) Periodocally, the pointer gets a mind of its own...  it moves erratically, opens and closes windows (as if the buttons left/right buttons are being clicked), jumps around, barely (if at all) responses to motions on the touchpad.  But if I wait 15 to 60 seconds, everything returns to normal.  It's strange.  Waiting for a bit is the only solution.  This happens about once every two hours of usage, not enough to cause real problems, but enough to be annoying.  No apparent  correlation with system utilization, time since boot, etc. 2) Also periodically, the computer hangs.  I can move the mouse cursor, but that's it.  Clicking doesn't get a menu, even on the desktop. In fact, everything with the computer, except the cursor, 'pauses'/freezes for 20-30 seconds. Then it returns to normal.  No correlation with the event above either. I have tried updating drivers.  I have watched for some event that proceeds the two events.  Frustratingly, the latest driver, from Lenovo website, for the ELAN touchpad causes Win10 to bluescreen, so I have rolled back to previous driver (related/separate issue? why is that driver even posted on the Lenovo official webs... Read more

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I'm having trouble finding out how to switch the way the touchpad swipes. When i swipe down, the screen swipes up. What I want to happen is that when I swipe my two fingers up, the screen to go up and vice versa. Any help is much appreciated.

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Forgive me if this question has already been asked. I would like for the touchpad to turn off when I plug a mouse in. It was fairly easy to do this on my old laptop. I noticed on the ideapad 100s that the touchpad doesn't show up under hardware. I have also not been able to find any drivers that seem to fit this touchpad. The only option I have under mouse settings is to change the delay before click works. Any suggestions? Also, on a different topic. This machine came with windows 10 installed. However it is extremely sluggish (as in, you have to wait for a few seconds for text to catch up with what you're typing many times in search fields. etc.)  Any ideas about what I could do to optomize my system's performance? Would it be better to downgrade to windows 7, or would this be futile? Thanks!  













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Answer:Ideapad 100s touchpad

Hi Kit,
 
Welcome to Lenovo Forums.
 
You can configure Windows 10 to automatically disable the touchpad of your laptop when a mouse is connected. You can toggle this option on/off under your Mouse & touchpad settings. 
Automatically Disable Touchpad When a Mouse is Plugged In
 
Click on Start > Settings and then navigate to Device > Mouse & touchpad > Touchpad section. Toggle the Leave touchpad on when a mouse is connected option off: 
 
 
 
 
 
 
 
 
 
 
I hope the above information helps.
 
Regards,
Shashi
 
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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My touchpad for my S10 has been freezing up since I got the unit and now it quit working completely. If I plug in a USB mouse, it seems to work fine. Please help.

Answer:Ideapad S10 touchpad not working

Try reinstalling the driver for the touchpad. Go to D: drive > Drivers > Touchpad and run the setup.exe file. If this doesn't work, it could be a physical problem and need to call Lenovo support.





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I'd like to disable the ultrasensitive touchpad on my Y650.  Any information on how to do this would be appreciated.    

Answer:Ideapad Y650 Touchpad

Press the Fn key in the bottom right hand corner then press f6. That turns off the touchpad. To turn it back on do the same thing.

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