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Dell inspiron 15 3000 will not turn on after it was left without battery

Question: Dell inspiron 15 3000 will not turn on after it was left without battery

my grandfather bought me a laptop and I'm planning to use it for online college. The charger was 45w and came with the laptop, that charger ended up bending near the charge and I had to order a new one from a company that wasn't dell. Thr new charger is a baturu 65w and the laptop is charged because the blue light is full and not yellow/orange. Now when I hit the power, five seconds later it blinks and turns off. There is noise but no startup. I try again and nothing. I followed things online and nothing. Is it the battery?
I couldn't get a new charger straight away when it had no charge but I made sure to leave at least 15+ left of battery

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Preferred Solution: Dell inspiron 15 3000 will not turn on after it was left without battery

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Hello everyone, i just used my dell inspiron 14 3000 series, after I shut down, i can't turn it on again. Can you please help me?

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my Inspiron won't turn on when I press the power button the Dell logo comes up then the screen goes black. Then it starts to blink black and then a blue screen. The blue screen says "Windows Update Important updates are available. Go to PC settings to install them." In yellow letters at the bottom right of the screen. It never starts up.

Answer:Dell Inspiron 11 3000 series won't turn on

Hi Jazzyhali
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes. ??
Please run diagnostics by tapping on f12 and let us know the outcome. 
What windows is the machine running on? 
Regards

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Hi am vijay using Dell inspiron 15 3000 series AMD A6 : it's Not turn on when I press power button and I tried removing battery and AC adapter n hold on for 60seconds and again replace the battery tried also it's not turning on.. So plz suggest regarding this to solve the problem.

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Hey there,

I have an Inspiron 11 3000 hybrid laptop. Yesterday it was freezing all night while I was watching a movie, and buy today morning the screen wouldnt turn on. I can hear the ventillation and the backup light is on, when I push the start button. I googled a bit, and someone suggested connecting the laptop to a TV via HDMI, and it actually works. So I can see the windows 10 start screen on my TV, and even the touchpad works -- it just fails to show up on the laptop screen. Any suggestions, Id like to avoid the service point.

Thank you in advance!

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Hi all,
My Dell Inspiron 15, 3000 series, tells me the battery has failed completely and needs to be replaced. The laptop is only 2 years old and my battery use has been low. A new battery appears to be about half the price of the machine and I'm loathe to pay that for only another 2 years of use.

 Is this normal? Can I check that it is actually the battery that is failing and not something else?

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After installing an automatic update, my labtop was working perfectly fine last night i closed it i believe around 1230 am. Ive been trying to turn it on since 7pm today and it will start turning on and not show the logo and keeps making beeping noises. Is there any way I can fix this please

Answer:Dell Inspiron 11 3000 won't turn on and beeps 5 times with black screen.

Hi,
The 5 beeps are normally a signal that there is a problem with the CMOS battery that powers the BIOS on the system (among a few other things).  This is not the battery that you think of that powers the system on, off, etc., when it's not plugged into an ac adapter.
Try this:  Remove the battery and AC adapter from the system, then hold the power button down for 10 to 30 seconds.  That should remove any residual power in the system.  Then plug the AC adapter back in and see if the system powers up at that point.   
A quick question, when you say it won't show the "logo" are you referring to the Dell logo or the Windows one?  You may also want to see if you can go in and reset your BIOS if you actually see the Dell logo show up.  
Let me know how those two steps go and if it helps or not.  If not, please let me know if you're seeing the Dell logo at all when it starts up.  And also which version of Windows that you're running on the system.  If you're seeing the Dell logo but Windows won't start it leads towards something different than the CMOS battery, although the 5-beeps would seem to indicate that was the problem.
Todd

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I have purchased Inspiron AMD 3000 series from Amazon. From beginning battery drain out within 2 hours after full charge.
Kindly solve the issue.

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My dell inspiron 3000 series beeps when pressing the power button and wont turn on. It happened about a week ago and when it does, i just leave it alone and then when i try again it turns on.. Now it wont turn on at all. It just keep beeping.

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I own a Dell Inspiron 17 5767 laptop, and have encountered the a problem as shown in the image below:
When I press the left alt key on the laptop, it activates multiple keys, including the F4 key, and forces the windows that I've opened to close. This is not due to other keys being stuck, since I've tried the on-screen keyboard, on which the left alt key works perfectly. The right alt key works as it's supposed to.
I also tried the left alt key in safe mode, which still malfunctions as shown here.
Is this due to corrupted registry? Any suggestions?
Thanks!

Answer:Dell Inspiron 17 left alt key malfunction (multiple keys activated when pressing the left alt key)

Hi leochi,
Thanks for posting.It doesn't sound like your registry is corrupted, but sounds more like your keyboard needs to be reset.Here is some information from another user http://www.thewindowsclub.com/reset-keyboard-settings-default-windows
If that's not working for you, then please run a systems diagnostics by pressing F12 at startup or by running Dell Support Assist.  Make a note of any errors you encounter and contact Tech Support.  You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

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Hi,
I had to reset my laptop but there was some error message during the reset and since then my laptop just stuck in the Dell logo screen, reboot and Dell logo again. 
Does anyone has any idea about it?
Thank you,

Answer:Dell Inspiron 11 3000 stuck in Dell logo loop after system reset failed

I'm assuming the system is on windows 10....
I'd suggest you try to get system to boot into the Recovery Repairs screen. At the Dell logo screen, turn off your computer using the hard reset /power button. Keep turning the computer on and off until you see your PC booting into the Recovery Repairs Option screen, see image below. It should only take a few reboots.

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My Dell laptop will not turn back on. The piece that goes into the laptop from the plug seems loose. The light on the AC adapter is green,but the light on the laptop will not go on. I have trued the things in the above posts to see if they work but it will not turn on. This is extremely frustrating. I don't know if I should buy a new ac adapter or what. Any help is appreciated.

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I got a DELL Inspiron 7559 in July 2017. The rear left corner is already pulling a part at the seam. It doesn't seem to be the hinge, but it does pull further a part when opening and closing the screen. 
I called DELL support. Even though the computer is only 5 months old, this problem isn't covered under warranty. 
Online, it looks like several other 7559 buyers have experienced the exact same problem. It seems unethical of DELL to have a recurring manufacturing problem and refuse to repair it.
Any suggestions on options to get the split repaired without spending $140? 

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Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

Answer:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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Good day,
We're having issues with our home desktop. After applying an update, the screen doesn't come on anymore. Has anyone else heard of this happening or know of a fix? Windows 10 was installed on the cpu if that helps in any way.
ervin

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I would like to turn the touch pad off, but can not figure out how. Does anybody have any sugesstions?

Dell Inspiron 15 3000 with 8.1 op
 

Answer:Dell Inspiron 15 3000

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Logo keeps appearing i dont know much about computers dont know what to do... help please ...

Answer:Dell inspiron 11 3000

Hi Hpecina21,
Thanks for posting.
Apologies that you are having difficulties with your computer.  Please try a system diagnostics by pressing F12 at startup, or by running Support Assist, make a note of any error messages and contact Tech Support.  
You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

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my problem is that my laptop hasnt' turned on in a long time, but when i got it back like 3 days ago it turned on once and then it died   later on in the day it hasnt turned on since. i tried removing the battery and pressing the power button... i dont know what else to do i might just throw the laptop in the trash.

Answer:my dell inspiron 3000 series

Please list Dell model number and version of windows. Example: Dell Inspiron 3543, windows 10
In the meantime, check the power indicator light on the power adapter. Look for a green light on the power adapter or a blue light on the connector that attaches to the notebook computer. Does the light stay solid or blinks ? The USB port, in which AC adapter pugged into system, is it loose ?
My PC Won't Turn On! (Official Dell Tech Support) - YouTube

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I've seen the commercial for this hybrid laptop/tablet a couple of times and I've been pretty intrigued by it. Maybe not exactly your alternative to the stand-alone tablet (due to overall bulk with the keyboard), but it looks light and versatile enough to be the everyday portable computer. Would like to see a review here. New Inspiron 11 3000 Series 2-in-1 | Dell

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Hi I just bought a used dell inspiron 3000 I hope this is the right form to post this question. Anyways I bought it and it does not have a AC power charger and it calls for 19v to charge and use.

I have a Universal 12v charger that fits it but it does not have enough power to turn it on but it does turn on the light on the charger. I try to keep it on the charger all night but still no results.

So I was wondering if anyone had any sugestion on what i could buy or use to get it to work (i look at walmart they dont have anything higher than 12v). I also try dell.com and they dont have it anymore and all the websites like ebay and other charge 25 dollars or more. I dont want to sink that much money into it unless i know it will actually work.

So please respond if you have any sugestions. Thanks
 

Answer:dell inspiron 3000 AC Charger

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how to turn on my keyboard backlit?

Answer:dell inspiron 15 3000 series

Most of these do not ship with backlit keyboards -- are you certain yours did?  If it did, you will see the backlight turn on when you first start up the system.

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I bought a Dell Inspiron about a month ago and it was working fine although sometimes it didn't wake up or was sluggish responding to pressing the 'on key' but last night it just wouldn't wake up at all. The screen is just black no sound of anything working but the LED is on to show power is getting through from the chord. . 

I don't know what to do to wake it up. I have pressed the on switch for 15 seconds but nothing. I looked on line for a manual but I could only find service manuals. I am sure there is another 'reset press with a pin' but I don't want to anything like wipe everything out as even though it is only a month old I have stuff on I want to keep. 

Can someone help? 

Answer:Dell Inspiron 15 3000 Won't wake up at all

Hi,
Thank you for writing to us!
We would suggest you to remove the battery from the system,unplug the adapter from the system and hold the power button down then :
1- plug the battery back in and power the system on
2- keep the battery out and then plug the adapter in and then power the system on.
Kindly private message the service tag to the system.
Thanks
Robin

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I recently acquired a Dell Inspiron 11 3000 2-in-1.  It has a touch screen and I very much enjoy using it.  I wanted to begin taking handwritten notes on this laptop using a stylus to write like a pen.  So far, I have only found a stylus with a broad, soft rubber tip that will respond to the touch screen.  This is not satisfactory for trying to write like you would if using a pen and paper.  Obviously, my finger works as well, but that's not very accurate as well.  I was hoping someone on these forums could recommend an appropriate stylus to use with this product that would enable me to write like a pen.
I have already tried speaking to Dell agents both by phone and by online chat, and it was suggested to use a Dell Active Stylus.  I purchased this product and it did not work.  I will be returning that product of course.
Does anyone out there have a recommendation for a pen-like stylus that I can use with my Dell Inspiron 3000 2-in-1?  It does not matter if it is a Dell product or a non-Dell product.
Thanks in advance.

Answer:Stylus for Dell Inspiron 11 3000 2-in-1

a regular rubber nub stylus will work on the dell 11 3000. There is no hardware inside the laptop that will make any active stylus work. and for some reason even the nub stylus doesn't always work but does most of the time.

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Hello guys, ive got an nvidia 920m gpu . Just wanted to inquire if it could be replaced by a more powerful one.If yes which would be preferable?

Answer:Dell inspiron 15 3000 (GPU nvidia920 2gb)

It cannot be upgraded -- it's a permanent part of the mainboard.

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My laptop wont come on. It's plugged in. No sounds what so ever. Blue light is on so I know it's getting power. But I cannot get it to come on. Just a black screen.

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When I restart a blue screen comes up saying "Do not turn of your machine loading windows. I have left it run for over 40 minutes and then turned off my computer. When I turn it back on it goes to home and works fine. Is this a problem with Windows or with my Dell startup? Do I need to reload Windows 10?

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Hi I got this laptop from a friends Dell inspiron 3000 with window 98 install. the question is can I upgrade it to window7? any answer are welcome.

Answer:Dell inspiron 3000 with Window 98 install on it

You need to run Microsoft's Windows 7 upgrade advisor, but if Windows 98 was the operating system originally installed on it, I'd venture to suggest that it will have neither the processing power, the memory of the disk space to even come close to being able to run Windows 7.

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Can I use a:

Zonet 54Mbps 802.11g USB 2.0 Wireless Adapter (tigerdirect.com)

on a Dell Inspiron 3000 notebook computer running windows 98?

Thanks! (There is a USB on the back...but are they all the same?)
 

Answer:Dell inspiron 3000 too old for a USB wireless adapter?

usb

I think it probably has usb 1.1. It should still work, it should have a windows 98 driver to help the computer recognize it. Usb 1.1 isn't as fast, so it probably won't be able to connect at 54mbps. Usb 1.1 transfers at 12mbps so that would be the max speed probably. Usb 2.0 is 480mbps, much faster.
 

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Morning all,
I'm trying to fix a friend's Dell Inspiron 11 3167 (I think that is the #) as it was filled to the brink with files and programs only leaving 500mb of the 30GB free. I cleared enough to try backing up the files which worked. I then tried to restore the laptop to factory specs which got to 81%, sat there for 10 minutes and then a message saying the operation could not be completed with the only option being to cancel.
I hit cancel and the machine restarts to the diagnosis program. Everything checks out only now it will not boot and keeps cycling through the Dell screen at the beginning.
My guess - OS is now corrupt since the program stopped at 81% telling me it couldn't complete. So now I'm stuck with a laptop that won't boot.
Is it possible to get Windows 10 back on this?
Thanks in advance!

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Whenever I wear earbuds and play audio from whatever, there is a very LOUD popping sound that occurs. Is there anything I can do to fix it. 

Answer:My Dell Inspiron 15 3000 Series is acting up!

Hi Seancccc
Thanks for writing to us.
When did the issue start? Please update the audio drivers from support.euro.dell.com--enter the tag#--submit--drivers and downloads--select he operating system--install the audio drivers.
Does it happen from the internal speakers as well?
Do provide us the system tag# and also confirm the name the system is registered under by
clicking on my name in blue and then select send a private message. Also let us know the contact
number and email address.
Regards

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Hello,
I bought my computer at nyc and the wifi worked perfectly fine.
As i landed in israel, the place that i'm livin in the computer cannot connect right to wifi networks. The computer do connect but says their is no internet. It's happend with all networks while with other devices the networks are working just fine.
How can i solve it?
Thank u
Ido

Answer:Wifi at dell inspiron 11 series 3000

I seem to remember differences between US Wi-Fi operations and International.  Possibly more channels are used but you might check into that.  Maybe an international Wi-Fi driver for the device or maybe a different Wi-Fi adapter, some local probably knows.
But I can only guess..

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I just recently bought this laptop and the audio worked just fine then. I don't know why the audio isn't working anymore. I updated my audio drivers and checked if my audio was muted. Still ends up not working. Any answers?

Answer:Dell Inspiron 11 3000 Series 2-in-1 Audio

ianboy76,
How long ago did this start happening, was any changes made to the system just prior to when the system lost sound?
If you haven't tried already connect external speakers or a earphones and see if you get sound then, try to find out if this is a absolutely no sound issue, or simply that the integrated speakers aren't working.
Check the playback devices and make sure that the correct one is set to default, right click on the speaker icon on the taskbar and choose playback devices; Windows may show a number of different playback devices, look for Realtek High Definition Audio, is it set to default and if not what is? Right click Realtek and choose default click on the test, do you hear sound now? If not, test the other playback devices in the same way and see if you get sound back.
Do a search for Dell Audio and if listed select the Dell Audio Utility and run it. Check here to see if the speakers are muted, click the advanced tab and if nothing else seems to help choose to restore defaults.
I will be sending a friendship request but please report back here with the results.
 
TB

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So I'm not really sure why this computer going so slow I've taken a look at many different things (disabling startup programs, getting rid of trash files/apps, *censored* cleanup/Defrag, ect) but the hardware under the hood says that it shouldn't be this slow at all..... Processor :Intel? Core? i3-5015U, 1TB 5400 rpm Hard Drive windows 10, not much disk space  used, not a lot of data or media on it either... Any ideas?

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I have been dealing with a loss of my touchpad\curser for awhile now, so have had to plug in a mouse. Yesterday I ran epsc pre boot assessment which took a good 1\2 hour I guess. After the program was completed, I was able to use my touchpad/mouse on the epsc program interface until I rebooted, than lost the touchpad\mouse. Thanks Keith
PS: In order to get out of the epsc program I had to reboot
 

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So from what I have come to understand from reading various posts only there's at least 3 different motherboards for this laptop. Few people know exactly which model has upgradeable hard drive and or ram. Some people say theres only have a replaceable hard drive and then others say they don't. Then there are a few people that say there's a ram slot on the board but when I look at pictures of the motherboard they are very inconsistent as well. Going by the configuration page I'm going to guess the M3 configuration has the upgradable RAM because it's the only one that says it has single channel 4GB DDR3L 1600 (4GBx1). But I want to make sure that's right before I buy. Is there anyone that confirm this is true?

Answer:Dell Inspiron 11 3000 i3179 question

Laptop113k,
The specs are correct for the memory on the Inspiron 3179.
Type DDR3L Speed 1600 MHz Configurations supported 4 GB

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Hi,

I just purchased a dell inspiron 15 3000 Series with AMD A8  processor(6GB RAM,ITB,Windows 10) from a dell exclusive store in Trivandrum(India,Kerala) for an amount of Rs 35,000.I am not able to find the exact Indian price for this laptop anywhere.Could you guys help me out if this was a good buy??
Also whats is expected battery(duration in hr) for this laptop??

Answer:Purchased a dell inspiron 15 3000 Series with AMD

Hi LEKS,
What is the exact system model? 
Check this link for Inspiron machine prices available in India - http://dell.to/1CSUx4I
Based on the description of your hardware, I would say, you have a good configuration.
The battery backup and life expectancy depends on the type of battery based on the system model. You could find the info on the link provided above as well and also find other users reviews.
http://dell.to/1n3X2po - enter the service tag and download the service manual and product specification file for a better understanding of your system model.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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MY recent purchase of Dell Inspiron 15 3000 has been a nightmare I spend more time trying to get it to work then doing anything else can hardly get on even a web page before it freezes up or takes for ever to just load ,watch a video almost impossible refresh, refresh ,refresh then the total freeze up have to yank out battery pack reinsert and sometimes that will work sometimes have to wait and do it again when I am done going GRRR for a few days couldn't even get it to start .Oh I have had the tec. people call and try to help but never seems to work right now I have the battery pack pulled out and only using my power cord .
I have run numerous  sfc /scannow as come up with numerous errors that cant be fixed I think there is something wrong with this series of laptops oh and btw this wasn't the one I even ordered but was sent it anyways and when I told them wrong laptop the day I got it they said I had ordered the one with the DVD drive I said yes but I didn't get that one then connection was broke and when I got back to them they sent me a link to a laptop I ordered and again had a DVD player but I couldn't get it to sink it I was sent wrong laptop and still got stuck with with one that don't hardly work

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Hello, my laptop does not go past boot, stays in black screen with Dell logo, tried hard-boot several times also with continuously tapping F12 no result.

Any further suggestions please.
Thanks

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So I'm not really sure why this computer going so slow I've taken a look at many different things (disabling startup programs, getting rid of trash files/apps, *censored* cleanup/Defrag, ect) but the hardware under the hood says that it shouldn't be this slow at all..... Processor :Intel? Core? i3-5015U, 1TB 5400 rpm Hard Drive windows 10, not much disk space  used, not a lot of data or media on it either... Any ideas?

Answer:dell inspiron 15 3000 series slow and I don't get why

The model you name is a laptop. Why didn't you get a desktop?Has it always been this sway?Did you add new hardware?Did you add a new printer or other external device?What AV program do you use?How do you know it is slow? Do you have a specific program that runs slow?

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I have a Dell Inspiron 15 3000 series 15.6" touchscreen laptop that I bought in June of 2014 that won't start. The exact text on the sticker on the bottom of the laptop is: Inspiron 15, 33308/SDPPI/2014 3878. It was working fine two days ago and I put it into hibernate and didn't use it at all yesterday until last night when I went to boot it up. The charging light on the laptop was on as well as the light on the charging cord adapter. I thought it must have died during the day so I let it charge for a while before trying again but when I went back the charging light on the laptop wasn't on but the light on the adapter still was.  I really need this laptop for school work and can't exactly afford an expensive fix or a brand new laptop (nor do I want to deal with the hassle during finals) so I've tried doing my own research. Upon doing a little research myself online, I saw a recommendation to remove the batter and the power cord and hold the power button for a spanse of time. That didn't work. I tried another recomendations of leaving it unplugged and the battery out for a couple hours. So i left it like that overnight and put it back together and plugged it in this morning and still no light. From a bit more digging I think (and hope) that it is only the battery that needs to be replaced. Any and all help is appreciated! 

Answer:Dell Inspiron 15 3000 series won't start

If that's the case (the battery is the source of the problem), leave it disconnected -- the system will power up and run normally.
If it won't, the mainboard is bad -- and on a low-end system like this, you're looking at an over-$300 repair with labor, which is probably more than 50% of the cost of an equivalent replacement system. Since you'll get only a 90-day repair warranty vs. a full year at minimum on a new system, carefully consider before you authorize a repair.

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Here is my computer www.microcenter.com/.../Inspiron_3000_Desktop_Computer

and here is the graphics card 
will these work together? 

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I purchased a brand new Dell Inspiron 15 3000 2 months before.
This system is having Windows 8.1 OS
I'm facing the start up problem from last month. Problem is
1. Sometimes when I pressed the power button system won't start. Black screen comes then it won't boot
2. Sometimes when I pressed the power button system will boot up to password screen, if I entered the password and hit the enter key, again Black screen comes.
3. Sometimes shutdown is not possible.
      a. I tried to shutdown by using mouse (Start -> Power Options -> Shut down) it won't take the command
       b. I tried to shutdown by using keyboard (Pressing Alt+F4) it won't take the command itself

Please post a solution for this.

Answer:Dell Inspiron 15 3000 sometimes won't start-up properly

Run the Diagnostics to test the hardware and contact Dell Support in your country if it shows hardware problems. 
Alt+F4 is just to close windows, not shutdown. To shutdown, right click on the Start Button and choose the last item in the list-- Shutdown or Sign Off. It might be off your screen so scroll down the list. Do NOT select Power Options.

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Hi, 
i bought my dell laptop from the website (malaysia), and after a couple of month using the touchpad seems to be not working. Called them and they sent a technician to repair it on site, only to see him bringing 2 parts that were not related to the problem (motherboard & keyboard), which was he replaced mine with the new one anyway.
But that still did not fix the touchpad (in his defense, he said "they" only gave him those parts and he has no clue why), so he said he will get back to me about the touchpad and meet up another day to replace the correct part.
Now im writing not to complaint about the touchpad, but the screen rotation. After the temporary "fix" it seems that whenever i tilt my screen sideways or upside down, screen rotates as normal. Problem is, it wont rotate back to the original orientation when i tilt it back. The technician has no idea how or why it does that, and can't fix it back to normal.
Eventually after he left, did some tinkering around and found 3 methods that worked:
1. pressing ctrl + alt + up arrow
2. change the orientation settings in Intel HD graphic properties
3. this one is weird a bit, i had to open up the laptop screen so its flat with the keyboard, THEN only the screen rotation works like normal if i tilt the whole thing upright.
But these methods did not fix the orientation problem, its more of a temporary solution as it wont tilt back to the original position in the "laptop mode".
any help?

Answer:Dell Inspiron 11 3000 screen rotation

go to control panel,display,change display settings. There you will find the control to set landscape vs landscape(flipped). change and uncheck allow screen to auto rotate

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Hi there,
My laptop froze when I was working on it then seemed to crash. When I rebooted the dell logo appeared followed by a message:
Checking Media Presence........
No Media Presence........
It then takes me to a black desktop with the message 'No bootable devices' and a range of F button options - re-boot, setup, etc.

Can anyone help with this?

Steven

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I have this dell laptop its not that old nor i used it that much but it still hangs alot i ran diagonstic test it says no error
 

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Hi folks! I own a ThinkPad Z61t and a Lenovo 3000 C100. I would like to know if I can set charging limits on C100 (thresholds for percent of charge/discharge level before the battery starts to be charged when the computer is plugged to outlet) as I can do in my ThinkPad.Setting limits to avoid charging your laptop's battery when it is almost fully charged is said to enlarge battery life. Thank you. Sergio 

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 I tried to turn on the Dell Inspiron 11 3000 laptop, the dell logo won't ever show. Not even typing on the keys won't wake it up. There's even the loud 7-8 beeps that happen three times. What could be the malfunction? Is there anything I can do if I wanna fix this damage?
Here's the service tag: 
<ADMIN NOTE: Service tag removed per privacy policy>

I will never allow the following answers:

You need to buy a new inspiron.
You need to waste a lot of money for Dell to repair.
The warrenty expired.

Otherwise, a lot of help would be greatly appreciated.

Answer:Dell Inspirion 11 3000 won't turn on

Please list Dell model number and version of windows?  Example: Dell Inspiron 14R 5420, windows 10
You can click on the link below for (Dell) Beep Codes. Please report back your findings
en.community.dell.com/.../3624.beep-codes-and-psa-diagnostic-chart

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My dell dimension 3000 won't turn on, when i try to, it doesn't make any sounds and just blinks a yellow light where the green light should be.

I put it into storage for a while, and when i went to use it a couple months ago, it showed a screen that said i needed to call a number, but it turned off too quickly. I put it back into storage after trying everything i could think of and just used other computers. Now i don't even get that screen anymore, just the flashing light. What can i do?
 

Answer:Dell Dimension 3000 won't turn on

Take the machine into a local repair facility and have them test the power supply unless you have a power supply tester.

Also, have them "jump" a known good power supply to the motherboard to verify the board is good. Both tests should take less than 30 minutes and the cost should be minimal.
 

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Hi there,

I'm having dell inspiron 3521 laptop. My battery is 4 cell (40WAh) and recently it was permanently failed. So, i decided to replace it with new one. The question is if i replace my 4 cell battery with 6 cell battery, will it leads to any problems? Can some one please help me to resolve this.
Thanks in advance.

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Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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Hello,
I've been looking around for a battery extender for an adapter with output 6.7A, 19.5Volts -- 130Watts.
No luck so far, as most of the items I found had max 5A output.
Does anyone know of a solution to carrying extra juice on the go for the inspiron 7559? Any advice would be greatly appreciated.

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My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

Answer:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

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I Just brought Dell Laptop last week( January 20, 2017), at first it I was stuck on Dell Logo i tried many solution to solve it just like removing the battery , unpluging the AC adaptor , hold the power button for 30 seconds , after that I plugged the battery in and the AC adapter, but still it's not working. And now, My Laptop will not turn on, when i press the power button the led light flash but the screen has no display, its only black :( How can i repair this ? What the problem with it ? Thanks.

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As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

Answer:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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I saw that there were others with this issue. I already tried things like resetting the ram, taking out my battery. Even with my laptop plugged in, not lights are showing up and the power button isnt starting anything. I tried to listen and hear if anything was happening, but no luck. I just to get help if there is anything I can do to trouble shoot or just figure out what the issue is so I can get it fixed . I was running Windows 10 on there. 

Answer:Dell Inspiron 15R won't turn on ! No lights will turn on .

Hi PARTH511722,
What is the exact system model?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you try powering on with another battery?
Remove the memory and disconnect the HDD and try powering on the system with adapter only / battery only and check.
Does the adapter led stay on and stable or does it go off when connected to the system?
If the adapter led is stable when connected to the system and there are no signs of power, then the motherboard is suspected faulty.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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Hello!

I am trying to fix my friends' slow computer. I was wondering if there is a set of keys or a way to restore the data from the beginning of the computer. Basically, is there a way to do a factory or hard reset a Dell Inspiron 11 3000 Series?
Any help is greatly appreciated!
Here is a link to the computer from the dell website: www.dell.com/.../pd

Answer:Dell Inspiron 11 3000 Series Hard Reset

Hi,Welcome to our community.You’ve reached the right department. We are here to assist you. With regards to the troubleshooting, please let us know if you are trying to back up the data before resetting the computer to its factory defaults or do you want the steps to reset the computer to its factory defaults? Also, share the service tag/ express service code via private message, so that we can check for updated Video drivers available on our resources. To send a private message, click on my name and select ‘Send private message’.The Service Tag is a 7-character code, and the Express Service Tag is a 10-digit code that is a numeric version of the Service Tag. Both codes are on the bottom of your laptop. You can also refer to this link which is a video that shows steps to find the service tag.

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This thing is only 2 months old.  Every time a Dell update has been installed something important has gone wrong, like losing internet access, or the on light staying on after full shutdown.  The last 3 times saying yes to an update has frozen all pages and programs and then the whole computer hangs up and can only be turned off with power button.  Three days ago this all happened even though I'd decided to ignore the update notification--after the 3rd time delaying it the same freeze everything event happened. It took almost 2 hours after all the shutdown drama to get it rebooted and functioning normally. So this morning when update notice appeared yet again, I clicked Install and everything froze--finally got Task Manager to close things and chose the Install Updates and Shut Down choice and though it seemed installation was done, perpetual white circle and would not shut down yet again.  This is driving me crazy and using huge amounts of time.  Back when I first got this thing there was some option offered for updates to be installed at night while computer off but I don't know how to find that again.  (Of course this would make me wonder every time I reboot what may have gone wrong now.)  These updates seem lethal--if I can't ignore them, what do I do???  Please don't suggest anything in registry edit, I can't deal with that level of tech anymore.  Thanks!

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I just bought my inspiron 14 3000 series laptop two weeks ago.  When I bought it, the camera was fine.  Now, this happened.  (I can't describe it but just look at the picture below.)  It still does the camera functions and stuff, but the quality is as below, poor.  I don't know why or how.  Any suggestions?
 

Answer:Camera Problems with DELL inspiron 14 3000 series

rmdiaz,Dell has many inspiron 14 3000 series computers. Can you provide the exact model Inspiron 14? Does this issue show up only when using the camera or is it present within windows?  Is it present all the time or after it appears?  Follow the information below to run the diagnostics test on the system.  Let me know the results of the test. If you run a test on the cd/dvd drive you will need a disc in the drive. Tap F12 during startup Select Diagnostics. Testing Devices using ePSAThe ePSA starts running the quick test without waiting for user input. To select a specific device to test, users can tap the Esc key.

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I purchased a Dell inspiron 11 3000 2 and 1 which i wanted  a smaller tablet but there are some problems with this particular product.

1. The disk space is only 32GB in which Dell loads it with a bunch of stuff. I've deleted all of it and still not enough disk space to update windows 10.
2.Only software i am running on it is MS office is there any other thing i can do to free up the 8GB required for the windows update.

Answer:Dell Inspiron 3000 2 for 1 updates and disk space

If you haven't done so, make a set of recovery media - you can then reclaim the space on the system that's holding the recovery image.  You'll need a 16G or larger flash drive you can dedicate to the recovery image.

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What is wrong with my dell laptop, it seems to be beeping is a sequence of 7 beeps. it doesn't seem to be charging as well and the power light goes on for about 2 seconds before slowly receding and about 5 seconds after that is starts beeping even with the power cord connected. Please help. I just got it for Christmas.

Answer:why is my dell inspiron 15 - 3000 series beeping 7 times

If these links are anything to go by...http://www.dell.com/support/article...http://en.community.dell.com/suppor...Likely the cpu?Presumably it doesn't boot properly?As it's "new" - you're the first owner...? Contact Dell orthe vendor under warranty.

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Hello,
I wish to add memory to my new Dell Inspiron 11 3000. It is under warranty because its brand new. What should I do?

Answer:Want to add memory in Dell Inspiron 11 3000 (P24T) under warranty

This system ships with 4G of RAM, which is its maximum.  There is no memory upgrade for it.

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My laptop cant boot at the following:
Windows 10
SupportAssist Os Recovery
Boot Manager
Automatic Repair
And also stuck at the dell log
Does anyone know how to solve this issue? :/ thanks in advance

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I just bought a Dell inspiron 11 3000 from walmart. It is in demo mode and they do not know the password. I don't have any backup disk or anything for it. It was a display model and they couldn't find the box. When I try to exit the demo mode, it asks for a system control password. How do I do a reset on it to factory reset with it like this. Please help.

Answer:Dell inspiron 11 3000 system control password

Hi,
Thank you for writing to us!
There can be only 2 passwords 
1-BIOS Password - to reset the BIOS password we would suggest you to keep the proof of purchase and contact Delltechcenter on Facebook or @ DellcaresPro on twitter.
2- Administrator Password  - Factory reset should fix the issue else clean installation.
Kindly provide us with the service tag and email address via private message .
Thanks
Robin

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After trying to change the picture that comes up on my screen after turning the computer on, all of my background information and pictures now come up in fuscia!  Any pics I receive in an email, the face is fuscia - at first things were orange!!

Can anyone tell me how to get my original colors back?  The unit was purchased last September from Amazon.

TeeGeesMom

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I decided to get the best hardware installed in the laptop. the best cpu ram hardrive video card what a mistake. While trying to take a picture with the laptop the right side of the screen blacked out from just holding the laptop with both hands. Now Dell is more than happy to charge me $150.00 more plus tax to fix it? I just paid it off. What a mistake buying a fragile piece of SH_T Dell Laptop. Never AGAIN!!!!!!!!!!!!!!

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Hi everyone,
I have a Dell Inspiron 15 3000 series laptop, and while I was using it tonight it suddenly turned off.
I know it wasn't because of overheating, because the computer was cool to the touch right after it shut off.
All I had open was Skype, and I was watching a video in Windows Media Player.
The specs: 4th-gen i7 CPU, 8gb ram, 1TB HDD
Devices plugged in: Samsung 21.5" monitor via HDMI, Logitech G430 via USB, Logitech G302 via USB, Acer keyboard via USB, Blue Snowball via USB.
The laptop was on AC power and was fully charged when this occurred.

What could've happened?

Answer:Dell Inspiron 15 3000 series sudden shut down?

Could have still been an overheating problem. The CPU has autosense heat protection and will shut it down and may do that even if the case is not hot to the touch.

I see a lot of USB ports being used, is this your usual setup? If you are watching a video, the USB mic did not need plugged in.

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Good day i have a DELL INSPIRON 15 3000 SERIES.. I started using it from FEBRUARY 2016... I have no problem using it until this June 12 2016.. It just wont turn on... When the adapter is plugged the charging LED opens but later the light will disappear.. I already tried the 30 seconds power press without the battery and the adapter to release the stock power.. But it still doesn't work,,, I'm confused because why do the CHARGING LIGHT TURNED ON WHEN I PUT THE BATTERY ON AND PUT THE CHARGER IN..?? any help please or suggestions... please and thanks

Answer:DELL INSPIRON 15 3000 SERIES POWER PROBLEM

Hi,
Thank for writing to us!
If the system come up to the Dell logo kindly run diagnostics.
This could be a hardware issue which might need a service call.Kindly provide us with the service tag and email address via private message .
Thanks
Robin

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I upgraded to windows 10 several months ago, and recently installed an update to the system. That update caused the start menu and task bar not to load, so I attempted a system restore, prior to that date. This failed, and now the computer will not boot at all. The dell logo appears, but nothing else happens before the system repeatedly restarts itself. Any suggestions? I can still access the boot settings and startup menu via F2 or F12.

Answer:Dell Inspiron 15 3000 Series Will Not Boot Windows 10

Thanks. I have tried the hard starting and it doesn't seem to fail on it's own- it's continuously in the reboot loop. Any other tips to break this cycle and force the computer to boot?

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After reset the computer today, it went into infinite reboot. It went to re-install Windows 10. However it did not work. It only went to 64% and remained that way for hours. It just keeps restarting, the Dell screen, loading, and back into the 64%. I tried safe mode, pressing f8 it had no response. It only showed me a bar that was full, but did not go into safe mode. I tried opening command prompt shift + f10, but no response. I tried restarting it, and automatic repair but nothing worked. After unplugging it and keep on shut down and opening it still has no solution. It keeps on rebooting. I do not have a disk or flash drive. I cannot go into anything or troubleshoot. This is because no keys are responsive while it keeps on rebooting. **I do not have dis(k/c) or flash drives for recovery, also the automatic repair has no fix. No buttons are responsive. Holding down Fn + Windows Key has no effect. I've had this computer for only around 1 month. However I cannot fix this. Remember I cannot go into command prompt or troubleshoot. The issue is that it just keeps on rebooting nothing is responsive. Restarting it, and powering it on continuously has no effect. It has been doing this for half the day so far. So I've decided to ask this here on the DELL official site. I want a refund if no fix. It is still restarting continuously.

Answer:DELL Inspiron 22 3000 infinite rebooting issue?

Greetings,Thank you for reaching us here. I request you to run the built-in system diagnostics by following the instructions from the link shared shared here http://dell.to/2fFiWAn and let us know the outcome. Also kindly share the system service tag, registered owner's name and email via private message so that we will review the details and assist you further.You could send a private message by hovering the cursor on my username and by adding me as a friend.

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it has been just 2 months i bhought it and the speaker of left side is only working. i am nervous with this problem, the speaker on right side did not work at first time and again worked after few minutes. but whe n i open my laptop next day i started playing song i recognized that only one speaker is working please 
help me somedbody!!!!

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Second time I install all from scratch and after installing all I get this bsod. Im in safe mode. Uninstalled drivers but the same happens. Really puzzled since I dont know whats wrong. Dell diagnostics are ok too.
Thanks in advance guys

Answer:Dell inspiron 11 3000 series from hell. IRQL not less or..

Update drivers in red. Your Atheros drivers have been causing this mess.

Code:
SiSRaid2.sys Wed Sep 24 20:28:20 2008 (48DA86C4)
SiS RAID Stor Miniport Driver
http://www.carrona.org/drivers/driver.php?id=SiSRaid2.sys

sisraid4.sys Wed Oct 1 23:56:04 2008 (48E3F1F4)

sisraid4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

wsimdx.sys Tue Mar 17 07:19:55 2009 (49BF410B)
WSIMD.SYS is related to Wireless Intermediate Miniport Driver. Manufacturer: Atheros
http://www.carrona.org/drivers/driver.php?id=wsimdx.sys

iaStorV.sys Mon Apr 11 20:48:16 2011 (4DA34CF0)
Intel Matrix Storage Manager driver (base) (now is the Rapid Storage Technology (RST) driver)
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys

nvstor.sys Tue Sep 13 01:53:04 2011 (4E6E9B60)
nVidia Storage Drivers
http://www.carrona.org/drivers/driver.php?id=nvstor.sys

nvraid.sys Tue Sep 13 02:01:54 2011 (4E6E9D72)
nVidia nForce RAID Driver
http://www.carrona.org/drivers/driver.php?id=nvraid.sys

DellRbtn.sys Fri Aug 3 23:32:54 2012 (501C4386)
OSR Open Systems Resources Airplane Mode Switch Driver (as the driver name states
http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys

stexstor.sys Tue Nov 27 01:02:51 2012 (50B4032B)
Promise SuperTrak EX Series Driver
http://www.carrona.org/drivers/driver.php?id=stexstor.sys

amdsbs.sys Tue Dec 11 22:21:44 2012 (50C7A3E8)
AMD AHCI Compat... Read more

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During the boot it goes to black screen with the cursor !
diagnostic  test show pass to all
Did the same think with USB recovery!
Any Idea

Answer:dell inspiron 11 3000 goes to black screen with cursor

The black screen has what type of cursor?  One you can move around or a blinking single line in the upper left corner?

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I can't find the camera button.  Where is it located on this keyboard?  And once I take the picture, how do I upload it?

Answer:Dell Inspiron 15 3000 Series Model 3552

Hi TBASDEN,
What is the exact OS installed on the system? If you are using Win 8 or higher OS, then go to the start screen and use the camera application.
Read more here to know about the Camera app and the storage info - http://bit.ly/2d6RmMc
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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I did a clean format of my dell inspiron14 3452 . I am trying to install it back now using USB botable flash drive.  It keeps telling me windows can't be install on this partition.  Can any one help me out.

Answer:Windows cant be install on emmc dell Inspiron 14 3000

What version of Windows are you trying to install?

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Hello guys!i-ve bought this model of pc yesterday here in China (isn-t a fake pc because i've bought directly to the dell shop). The problem is that all USB port doesn't work and also the integrated webcam.I've tried a lot of solutions, also enter in the administration panel where you can check all elements in the pc.

Please help me, i'm so tired 

Answer:DELL INSPIRON 24 series 3000 / all in one USB PORT PROBLEMS

Return it!

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I have been dealing with a loss of my touchpad\curser for awhile now, so have had to plug in a mouse. Yesterday I ran epsc pre boot assessment which took a good 1\2 hour I guess. After the program was completed, I was able to use my touchpad/mouse on the epsc program interface until I rebooted, than lost the touchpad\mouse. Thanks Keith
PS: In order to get out of the epsc program I had to reboot.
 

Answer:Dell Inspiron 15 3000 Laptop Touchpad Not Working

Well, that's good news in a way - as it means that the touchpad does work!

I've got a few questions to see what we can do to fix it:

Which OS are you using? Is it Windows 10 like before?
Are there any items showing in device manager that are missing drivers? They'll be marked as "unknown" or have an error icon next to them.
Assuming it's Windows 10, can you download and install the "Synaptics" touchpad drivers from here please:

http://www.dell.com/support/home/uk/en/ukdhs1/product-support/product/inspiron-3000/drivers

If that doesn't fix it. Can you type "touchpad" on the start menu search and then see if the "on/off" toggle is enabled. It also may be worth looking at "Additional Mouse Options" on that same page to see if anything looks problematic there.
 

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When I move my laptop with out connecting the adapter it get shutdown. If adapter is connected it works fine. Is there any problem with the mother board? How can it be solved?

Answer:Unusual shutdown of my Dell inspiron 15 3000 series

So when the computer is on battery mode, it shuts down? Have you tried checking your BIOS if the battery is performing well? Please also try running the on board diagnostics of the computer. ( Turn of the computer > Fn + Power Button or Turn on the computer and repeatedly tap on the F12 key > select Diagnostics

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Inspiron  15 3000 Series  Stuck at Dell logoOnce either F2 or F12 works just key Works but noting happesn No boot menu or setup comes.
Removed Battery and Held power buttong for 15 seconds. Then installed battery againProblem is not resolved ?How to fix

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Using a mouse the right click behaves as I would expect it.  Using the touch pad, right and left click perform the same function. 
I am new user to both lap tops and Win 10.  Is there a problem with my new Inspiron 11 3000 or with me?

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A couple days ago I noticed the sound coming out from  my laptop was horrible like a crackling sound coming from the speakers. I tried the diagnostic.. and it looks like the left speaker is not working and the right is doing that awful sound like a crackle or rattle sound. Using the bass makes it worse.  I used to have perfect stereo sound with nice bass  using Realtek Sound system configuration and Maxx waves.
what could have happened? could it be a hardware issue? I ran the test but that doesn't solve the problem. 
Please help!! 

Answer:Dell Inspiron 15 7547 left speaker not working

GiselaCI tried the diagnostic.. and it looks like the left speaker is not working
Hello. If the diagnostic tool you used was the audio test in the ePSA daignostic, and you did not hear the test tones in the left speaker, then it has either failed or become disconnected. Connect tech support to schedule a repair.

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my dell inspiron left speaker is not working even after whole restorartion.
I also updated the audio driver but no gain.
while testing with dell audio, when the screen show the audio output from left speaker but the audio comeout from the right side but that sound is very, and when it signals for right then fine.

tell me what should I do to resolve the problem.

Answer:dell 13 inspiron 13 7000 2 in 1 left speaker is not working

IAMRAMKING not working even after whole restorartion.
Hello. A speaker that doesn't work after restoring with the Factory Image is because of hardware failure, either a loose connection or dead speaker.
If you want to perform another test to make sure, run the audio test in the ePSA utility (or PSA on some models). These tests are in motherboard memory and do not depend on Winows or drivers -- in other words it is a purely hardware test, so if you don't hear the sounds during the test, it means hardware failure.
IAMRAMKINGtell me what should I do to resolve the problem.
If the laptop is still under warranty, contact tech support to have it repaired.

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Hello guys , I have little question about dell inspiron 15 7659 's touchpad/trackpad can I use it to click on the right  and left button on the same time or my laptop is defected I know the click button can only click left or right so it's impossible to click right and left on the same time so I am asking if is it possible to click on the  right button of the touchpad and clack on the touchpad (not the button) which is equal to the right button click ... 
okay hope I did explain my question well and thank you for helping in advance 

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Hi,

I purchased this laptop in feb 2015 in india and moved to singapore immediately and for first few days my integrated camera was working fine but suddenly it used to not work telling that camera not connected error. but this being the integrated how can it be not connected...
and also some times suddenly it used to work.not next day again same problem...and i once spoke to the support person and he told that he need to check the laptop but again bad thing is that he cant come on weekends and also not in evening times on weekdays...
kindly help me to resolve the issue..i tried a lot to figure out the solution.

Kindly help me to solve

Answer:Dell Inspiron 15 3000 series integrated webcam not working

Hi,
When the webcam doesn't work, Can you check if it is detected in "Device Manager"?
It should be listed under "Imaging Device".
Thank you

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After a Dell Update (Windows 10 update?), unit apparently connects to wireless router, but Chrome (and Edge) just get hung up and cannot open any websites.  I can check for Windows updates and reinstall (very slowly) but still no success. I am able to access Word/Excel files normally.   I cannot run any Dell diagnostics as I obviously cannot access the Dell website (using my retired HP for this post).  I posted this question 3 days ago to the networking forum with no answers.  Can you help please?
TIA

Update:  I was able to connect to the Dell Support Assist which says No Connection.  Seems odd that I could do that with no connection.  I also ran Windows Network Diadnostics which did not ID a problem.  I'll try advanced Troubleshooting now.  Running Easy Fix 20140, which did not help.  All I get with Chrome is an endless hourglass, and Edge is not much better.

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guys , i am using inspiron 3000 model 3542 .. i just upgraded to window 10 as i saw dell message say that it already been tested but i had problem with shutting down ..
*if i use 1 hour or less it can be shut down but
*after i use 3 or more hour , when i shut down the screen goes black but the cpu fan still running .
i was shock tomorrow morning i wait up, i saw my battery low and red light on the indicator...
*plz help i also just updated my bios to a08 ( i not sure wether is bios problem or window 10 problem or driver)i even try full shut down but using cmd shorcut  shutdown /p , not help
currently testing turning off hybrid shut down will update the result soon .

Answer:Dell Inspiron 3000 (3542) window 10 issue (not shutting down)

I'm also experiencing this issue. When I shut down the screen goes black and there's heat still being generated by the cpu. When the computer is left for long periods or folded this is the same case, but when its woken from sleep the screen remains black and the pc does not come on even with power button. I have to hold the power button down to force it off and then start the pc 2 or 3 times over for anything to show on my screen (the boot process)

Same laptop (3542), windows 10 64bit all drivers updated through dell's website including the bios.
Maybe the bios update is causing the issue.
Please provide advice or suggestions on the matter.

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Hi
as the title reads, does anybody have the ubuntu distro that fully supports the inspiron 11 3000? ive tried downloading ubuntu from their website, but things such as the network card dont work at all. Im asking this because it's a factory supported operating system, yet i cant find it at all.

Thanks

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I just bought the above laptop. It came with ubuntu preinstalled. I did a clean install of windows 8.1 and downloaded all the drivers from the Dell support site. All drivers installed easily except the wireless+bluetooth driver. It keeps giving in error:"Activate bluetooth using wireless switch". I don't HAVE A wireless switch on my laptop!!! I tried restarting. On some googling, I installed quickset and toggled airplane mode with it. It works, but the setup is still stuck at that. Please help me!

Answer:Dell Inspiron 15 3000 series 3541 wireless driver

According to the Dell manual, Function + Print Screen turns on or off Wireless. Perhaps this is what you need to do?

The Dell Manuals for your model are available here:
Product Support | Dell US

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re: Inspiron 15 3000 Series, Windows 7 Professional English 64bit (includes Windows 8.1 Pro 64bit License and Media)

Had it for a few days, main issues:
1. really bad wireless connections (compare to my concern #2 this is still bearable)
2. when I am away from my laptop for maybe 20 mins or longer, it would freeze and no matter what you do, it would not respond. I had to shut it off by long pressing the power button. My laptop battery setting is screen never off on battery. (not power saver so it should not go to sleep, even it went to sleep..it should wake up at some point doesn't it!! =0=).
Called dell tech support, they asked me to run a test and found out hardware were all ok. 

Do you think i should return this? If so, please recommend another model. I need it for basic daily usage, I need to purchase from dell website as I have a $250 e-gift card. so any price as close to $250 would be great.

Thank you !!!

Answer:issues with my recent purchase of Dell Inspiron 15 3000 - 3543

I am sorry to read that you are having these problems. Give this a try and see if it makes improves system performance.  Start the system tapping F12 and choose the option to enter the BIOS. Choose the advanced tab and then select Intel Speedstep and choose to disable it. Choose the Exit tab and choose to save changes and exit and allow the system to boot up. 
This isn't a fix, Speed Step is a feature that helps prolong battery life by stepping down the processor.  If the performance of the system improves we know at least what is causing the problem.  Please let me know what you find out.

TB

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I purchased a Dell Inspiron 15 3000 Series notebook. The model is a 3552. Crucial says the max ram supported is 4GB. Mine comes with 4GB of RAM already out of the box. It has a 64-bit OS of Windows 10 and has the Pentium processor. If I upgrade the RAM to 8GB, will it mess it up? My Toshiba supports 8GB of RAM and it has a weaker processor than the Dell. I don't understand why I can't upgrade the RAM on this computer to 8GB. It makes no sense.

Answer:Dell Inspiron 15 3000 Series (3552) Laptop Question

It may or may not work  --- but no one supports more than 4G on this model, so in case it doesn't work, be sure you understand your memory reseller's restocking charges before buying.

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Vertical, mostly green lines, cover the lower half of the screen, and flickers in brightness and sometimes different shades of pink. Horizontally, the top half of the screen also appears in the bottom half of the screen. Have gone through all the Dell recommended diagnostics except for the external monitor because I don't have access to one. 

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Hey there,
I've been using my upgraded Inpiron 17R SE happily for a couple of years by now. I've even gone as far as buying an 128GB SSD to futureproof it. This is the only drive - besides the DVD drive - currently present in the laptop. However I've had an issue for quite a while:
Whenever I try to boot the Laptop only using the Battery (even fully charged) it Posts then loads Windows and turns of just before the Login-Screen (I can't see it). When I proceed to turn it back on, it Posts then beeps and says that there is a Real Time Clock Error and gives me the option to proceed booting or to enter Setup.
This however doesn't occur when using the Power-Brick. Moreover it isn't always the case. Sometimes the Laptop boots and works fine just using the battery, but then upon opening a Programm (while under battery-power) it shuts of and gives the same error message again. If it decides to work the battery still lasts for 2-2.5 hours.
I'm really confused to what the problem is. It could be a power delivery problem, but it's still the original battery and laptop with only the HDD changed to a SSD.
I'm aware of it being a rather old machine, but selling it is my only hope for getting a new laptop for college, but I can't sell it in this state. 
I'm at a lost and really really sad because of this issue. I'm sorry for any typos or grammar mistakes, I'm a non native english speaker.

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