Computer Support Forum

X220 Laptop Screen Issue

Question: X220 Laptop Screen Issue

My laptop screen has developed a vertical grey band about 10cm wide which starts very light but as I leave the laptop switched on gets increasingly dark and when dark I can see effectively a shadow of a previous image on the screen, making it very difficult to read. I'm concerned that it may not simply be a screen replacement issue as there seems some comment that it may be a connector cable issue. Any ideas?

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Preferred Solution: X220 Laptop Screen Issue

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Hello, I recently purchased a x220 and I am very happy with it. I turned off  "sleep when closed" for some reason and then accidently left it in my bag for like 15-20mins. It was hot but didn't really smell like burnt plastic or anything. However I feel as if the screen is harder to get at the right brightness. It feels as if I have to get a very precise angle to view the screen at the proper brightness/clarity. However it is hard for me to say if there is any difference to before as this happened only a week after using it. It could be acting just fine and I am just paranoid so my question is has there been any issues that have come up like this before? Has overheating in a bag or something ever caused the LCD screen to function just slightly improperly? Thank you, 

Answer:x220 got hot, and now screen display clarity issue?

Well, first of all, I hope you're talking about the basic, TN LCD display, not the upgraded "Premium HD" IPS LCD screen. Anyway, personally I feel like it's so easy to be paranoid about screen quality and possible minor screen damage or defects, but Lenovo has owned up to the "ghosting" issue, so things can really happen sometimes. In your case, I wouldn't worry. Provided you are indeed talking about the basic TN screen and not the IPS, it sounds like your screen's viewing angles are performing normally. For some extra confidence, the Notebookcheck review of the X220 says their test unit got so hot under the sun that the plastic began to warp and bow, and even then, they didn't mention any screen degredation. And for that matter, isn't the X220 Mil-spec tested for heat? http://www.notebookcheck.net/Review-Lenovo-ThinkPad-X220-IPS-Subnotebook.55639.0.html

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Hi I have lenovo X220 tablet laptop. Recently I changed my windows to windows ten and I have lost my touch screen software. Please reply me asap how can I get it back?

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Hi everybody!I am happy to announce that the problem in title has been solwed!To find out more, contact Oleh (mandriva64(at)gmail.com)!Hope you will make a donation for his work.  





X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.

Answer:X220 16Gb 1866 + eGPU and 100% CPU Load or black screen issue is solved!

X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.

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Hi, I pressed some strange keys on my keyboard (something like a shift+alt+function) the other day when I was in Excel and I unintentionally turned on some feature that causes my Thinkpad X220's display to automatically reorient when I physically change the orientation of my screen.  For example, if I flip my laptop sideways, the screen orientation changes as well.  As cool as this is, it's driving me crazy.  Any idea how to turn this feature off? Thank you!













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Answer:x220 screen automatically reorients when I carry laptop around

Hi beariebird, and welcome to the Lenovo User Community!
 
Ctrl-Alt-R toggles the Lenovo Screen Reading Optimizer on and off. Handy for reading documents and tall pages, mouse buttons for backwards and forwards.
 
Tell us if this helps!

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Ever since I recently upgraded my x220 to Windows 10 a mysterious on screen icon has appeared in the lower centre of the screen. I've tried disabling on screen display but it still comes back.   Can anyone help me get rid of it? Thanks Dev

Answer:Mysterious on screen icon in lower centre of X220 Windows 10 laptop

It is On-Screen display icon indicating that ThinkLight is turned off. No wonder since X220 is not Windows 10 compatible.





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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I want to preface this message so that others may understand how horrible an experience it is to claim anything on the manufacture warranty with Lenovo.  Previous to my company using Lenovo we used Dell. Their support was always top notch. They came on site to replace broken or defective parts and all with in 1-2 day period. The Lenovo warranty experince will start by you being suffeld around to 3-4 different Indian speaking help desk locations, and after explaining your issues 4-5 times they will inform you that you must ship the laptop in for replacement services. This will require you to be with out your laptop for 7-10 business days. That in my book is  unacceptable to any standards. IBM Thinkpads used to be known for how well they supported the business user, now we are told that you have no other options but to ship the laptop and wait more than a week for the matter to be resolved.  This is the last straw from a frustrated IT manager, and we will be taking our business to a vendor that values customer support and stands behind thier products better.

Answer:Frustrating Warranty Experience X220 Laptop 4 Months old broken LCD Screen

While I can sympahise - when you purchased your lenovo products if you did not purchase the on-site service what exactly do you expect ? Like anything else, no-one can return a product for service without following procedures and such returns, repairs etc all take time. So - whats the issue - you are getting exactly what you paid for .......

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Hello, So I have a user that just recently started to have an issue.  The laptop is fine (beyond the sound issues with the X230 which aren't solved (sound issue)), but if the user puts the laptop in the docking station with the laptop lid/screen closed/down, the external monitor only displays the desktop background but no login screen or desktop icons. This user has Windows 7 Pro. on it, I just installed the latest video driver from Lenovo's site and that didn't help.  I made sure the screens were set to clone and not extended displays. When the user flips up the laptop screen/lid, both screens are cloned and all is fine.  Supposedly this just started to happen a few days ago. But if the user has the laptop turned off, puts it in the docking station, closes the lid and turns the laptop on, the external monitor works just fine. I've changed clone to extended desktop just to see if that would help any but it didn't.  Set her back to cloned displays. Only other thing I can think of doing is to make sure the external monitor's resolution is set right but...don't understand what's going on.... Thoughts?

Answer:x230 (2320) laptop issue with external monitor when laptop lid/screen is up

Hi, cftech
 
My first recommendation would be to make sure that the BIOS and chipset drivers are the latest version. Since the external monitor works, just only certain circumstances, this is most likely a software issue of some sort. The BIOS can be found here and the chipset here.
 
Also, if possible, could you have the user try to connect to the external monitor without the docking station? I'm just curious if the docking station could have something to do with the issue,
 
Best of luck, and let me know how it goes
Adam





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Have Dell Latitude D400 Laptop which is several years old. For many months, had minor problem where LCD screen would have partial garbled horizontal lines, but when I shifted the screen angle -- moved screen on hinges -- back and forth slightly, then screen would be fine. But recently, the bottom 70% of the screen has turned to olive green mush with a few other vertical lines, where as the top 30% of the screen is fine. When I connect external monitor to rear jack, I am able to see all the graphics there and the hardware and software otherwise performing. When run built-in diagnostics, get graphics error with no external monitor, but all tests just fine when ext monitor connected. Conclusion from on line chat with Dell Tech was LCD Screen problem and referred me to the toll free SALES phone number -- meaning just purchase another one.

How do I know if the problem is the LCD screen being shot, or possibly just needing to clean or repair the connection through the hinges from the CPU/graphics card to the screen itself? If the latter, who should I seek to do such a repair or can I get guidance to open the unit and try myself as I am technically comfortable doing so with instruction? And given the cost of new laptops today, if I need to go outside for repairs, where should I look and up to what cost do you think is worth it, vs just abandon and purchase a new one.
 

Answer:Laptop LCD screen or screen connection issue

Could be a bad connection or the LCD might be shot. I would take it apart and at least poke around if it is no longer under warranty. Dell has some pretty good service manuals on their site. I think yours is here: http://support.dell.com/support/edocs/systems/latd400/en/index.htm#online_documentation

If you don't find anything obvious wrong with it, you can most likely get a screen off FleaBay for a few bucks and try it out.

Or just get some huge hinges and mod a 50" plasma screen on it...

Good luck!

E
 

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Not at all sure this is a Lenovo X220 issue (win 7- 64bit), but I'm having the following problem with my 1tb WD My Passport Essential SE USB 3.0 external drive: It works fine when plugged into the USB 3.0 port.  However, if I safely eject it, and use it in a USB 2.0 port, it will not be recognized if I go back to the USB 3.0 port.  I can usely get it working again in USB 3.0 mode if I reboot. (I have two of these external drives, and the behavior is identical for both of them). I've tried lots of different things, but still can't solve this issue.  Are there any newer USB 3.0 drivers for Windows 7, or for the X220, that I should be installing?  The only one I see for USB 3.0 on the Lenovo site is for the Nec controller. Again - not saying this is a Lenovo issue, but I don't have another computer with USB 3.0, so I was hoping people might be able to tell me about their experience with USB 3.0 and the X220.  Thank you.

Answer:X220 - USB 3.0 issue

I updated the USB 3 drivers from Lenovo - even tried a later version from Renesas, but no resolution of the issue. Would be interested if anyone else out there is running USB 3 external drives in their X220 - if so, have you ever used the same drive in a USB 2 port? Thanks.

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This just started this morning.  I noticed that if I left a browser window open for a while (particularly with a white background with black text), when I minimize the window, I can see a faint image of it left behind that fairly quickly (at least for now) fades away on it's own.
 
I turned off the machine, unplugged all the batteries and the power.  Checked and cleaned all the connections and vents.  Then powered it back up on just main battery (has nearly a full charge) played with brightness just a bit.  At first it wasn't repeating the problem but quickly it's showing up again and I am extremely concerned.
 
I am still under warranty.  Please advise.  Thank you in advance - best regards.
 
 
Moderator comment: Subject edited to clarify laptop model.

Answer:Lenovo X220 Tablet (screen just startedshowing signs of screen memory burn in...)

Updated Info:  Problem only happens on the edges of the screen, a little less than an inch in from any edge, top/bottom/left/right and the problem may appear, but anything in the middle and it seems fine.
 
Doesn't happen if my background is set to solid black.  It's slightly noticeable with a mid-grey tone and it's worse still with a mid to dark grey tone that is tinted with a purple-ish hue. 
 
Could some other x220 owners set their bg color to a dark grey purple color, and try to see if it's just a limitation.  I'm trying to determine if my hardware is failing, or if I just stumbled upon something that for most cases and purposes isn't going to be much of a bother.
 
Other than recently calibrating my touch and pen input, I haven't made any changes to the system.  Today I installed a new intel graphics driver update from Win update but it didn't change anything.
 
Thank you all very much.

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I have a client that says the little circles that come up every time he touches the screen is giving him a headache.  Does anyone know how to shutoff the response of the pen each time it touches the screen,  but still have the pen work? Thanks.

Answer:X220 Pen touch on screen: How to disable the circles that show when the pen has touched the screen

You need to disable the cricles that appaers after touching the screen, there is no such option, I would suggest you to please perform the workarounds.
 
1.To remove fingerprints, etc., from the touch panel display, use a dry, soft, lint-free cloth or a piece of absorbent cotton. Do not apply solvents to the cloth.2. Gently wipe foreign particles and dust from the touch panel with one side of the cloth.3. Wipe smudges or fingerprints with the other side of the cloth, or with a clean cloth.4. After using the cloth, wash it with a neutral detergent.
 
After this, please check if the issue resolved.
 
Regards,
Sameer





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Hello, I have a 802.11n issue that drives me crazy..My X220 with 6205n Wifi adapter cannot connect to the router in N mode. The router is a huawei HG655b, using WPA2-PSK/AES. All my other computers at home can connect in N mode, but the X200.It only connects in b and g modes, as soon as I swith the X220 adapter's N mode on from device manager, it disconnects. I have updated the Wifi driver to the last version from Lenovo site, I have changed Power options on both battery and Ac to maximum performance for Wifi...what else could it be? An incompatibility with the router?













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Answer:x220 Wifi 802.11n issue

@dtancu,Try changing your router to broadcast N mode only and see if it helps.//JameZ

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My hotkey for wireless seems to leave out blue tooth altogether and only gives me an option for 802.11 wireless radio. I have the small blue tooth LED light, but not once have seen it work, or seen bluetooth options on my computer. Any input would be helpful!













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Answer:Another Bluetooth x220 issue?

Hi,
 
Could you please check whether Bluetooth is enabled in BIOS?
 
Tap F1 while starting the system to get into BIOS. Under security tab, select I/O port access. Enable Bluetooth and check if Bluetooth is showing up in device manager. Also, check if you are able to find Bluetooth radios in device manager.
 
Post back if issue persists!
 
Best regards,
Mithun.





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Current I've several x220 laptops in my company, when I wish to reinstall windows from USB flash drive, I found that all laptops are failed to detect the drive in BIOS. I check the USB boot option was enabled and the drive and boot from other desktop or laptops I've also tried to update the BIOS to latest version but still in vain. But it can boot from some other USB flash drives (not all..?) Is there any I can solve it?

Answer:X220 boot from USB issue

Current I've several x220 laptops in my company and a new Sandisk Extreme USB 3.0 64G (SDCZ80-064G)usb flash drive. When I wish to reinstall windows (or boot) from this USB flash drive, I found that all laptops are failed to detect the drive in BIOS. I check the USB boot option was enabled and it didn't include inside the list pressing F12. I've tested the flash drive can boot from other desktop or laptops but only failed in this combination. I've also tried to update the BIOS to latest version but still in vain.  Is there any method that I can solve it? Besides, why I can't download the drivers according to the laptop P/N? My laptops' P/N are 4268-PE9. Thanks a lot

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I recently transferred a large amount of files from a USB3.0 capable portable HDD and a superspeed USB3.0 cable. When plugged into the USB3.0 slot on my notebook, the transfer rate was shown as only 48MB/s instead of the theoretical 5GB/s. I tried plugging into the 2.0 slot on my notebook, and the transfer rate was shown as 36MB/s. Any idea what could be the problem here?













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Answer:X220 USB 3.0 speed issue

The theoretical speed is if both ends are able to sustain that speed. At best, a spinning hard drive will provide up to 60MB/s-120MB/s under sequential reads, and up to 0.5MB/s-1.1MB/s under random reads. Hence, the USB 3.0 bandwidth will not be fully saturated.
 
Use HD Tune's trial and run a benchmark on the drive while attached to the USB 3.0 port.

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Hello, I have been having an issue with my X220 freezing. This tends to happen relatively randomly, however I have noticed it more frequently under these specific circumstances:Plugging in the computerUnplugging the computerWhen there is a shift in the speed of the fanThis is not to say that the computer always freezes under these conditions, but this is when I tend to notice it most. To describe the issue further, when I mean that the computer freezes, the screen locks up and I cannot move the mouse with either thre trackpoint or pad. I cannot use the keyboard either, with neither esc, cntrl-alt-del or any other combination of buttons functioning to make the computer come back to normal. The only way I can "resolve" the issue is by doing a forced restart my holding down the power button. After it restarts, it is fine, at least until another freeze. Another issue that I've had that may be related is that for a while when I closed the lid of the computer to put it to sleep, the computer would shut down. I've checked all of my settings regarding power management and what the computer should do when the lid is closed, and it was always set to put the computer to sleep when the lid was closed, so that is not the issue. As a temporary solution I've now changed that setting to have the computer go into hibernation when the lid is closed, which does not cause shut downs, but it is obviously less desireable than just having the computer go to sleep. I called Lenov... Read more

Answer:X220 freezing issue

hey mctagga9,just curious to know, have you done a full system update of your x220 ?if you have not, kindly do so. If you have updated your unit, could you access msconfig and use diagnostic startup.this mode will make windows load only windows driver. by doing so, you can check if the problem stems from a non-windows driver or something else.





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I'm no sure if this is the right section to post in, so sorry if it's not. I have a tablet computer, called an x220 tablet. I was browsing the Internet, and left for a minute, and when I came back the screen was black with a flashing white dash in the top left corner. I've turned it off, taken the battery out, and tried restarting it many times. It will go to the openIng "thinkpad" screen, then back to the black screen with flashin underbar. Please help!
 
Moderator Note: Edited subject to match content.

Answer:x220 tablet: Not booting, just bios screen, than black screen

The Thinkpad Tablet and the X220t are two different devices. Regarding your problem, I fear that the boot sector is defective. You'll probably have to reinstall Windows.

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Nothing appears on the screen when booting the computer from a powered off state. Not even the Thinkpad spash screen appears on the display when I press power. The backlight appears to come on but the display is still mostly black. So the LCD cables are at least partially connected. I doubt it was related since it was a driver, but the last thing I did in Windows was update the Wacom drivers since the pen was not tracking correctly in slate mode. This is what I triedPressed Fn+Home a few times then Fn+End a few times. The backlight increased in brightness but the display was still mostly black. Pull the AC power and the battery. Press the power button a couple times to discharge lingering charges in the capacitors. Installed the AC power only, then pressed power. Still nothing. Powered up the system then pressed the blue ThinkVantage button immediately. A single beep was heard but nothing on screen. Plugged system into a monitor with a VGA (D-Sub) connector and set the monitor to VGA input. Nothing appeared on the screen. Pressed Fn+F7 a couple times on the tablet to see if it was set to a different output for some reason. Repeated with another monitor with displayport. Again nothing on the tablet display. Pulled the RAM, booted with no RAM. No beeps. Reseated RAM and powered up, nothing on screen. I don't have any 1333 MHz DDR3 laying around. I also traded RAM with a known good system in my inventory at work. Is there a key sequence to rese... Read more

Answer:X220 blank screen at boot, not even POST spash screen

You should've gotten beep codes when you booted without ram.  That's not a good sign.,
 
There isn't any key code that I know of to reset the bios without actually being in the bios.
 
The old procedure for ThinkPads was to take out everything that is in a slot, hard drive, RAM, wireless card and modem, battery and unplug the ac adapter and hold the power button down for 30 seconds and then put just the ac adapter back in and push the power button and see what happens.  If you get beep codes, put 1 stick of ram in and hit the power button again.  If nothing, take out that ram stick and put another one in and try it again.  Try it in different slots.  See if the bios splash screen comes up.  If it comes up, start putting components back in one at a time and rebooting each time until it doesn't.  Save the hard drive for last.
 
Are any of your indicators lit and does the fan come on when you hit the power button?
 
It sounds like you already tried most of that, but that's the only thing left to try that I can think of.
 
Dave 

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I have a lenovo T540 laptop. The problem is that my laptop screen will not completely work. What happens, beginning from startup, is that the laptop screen works completely normal, shows the usual lenovo loading screen, then once it reaches the point where is is supposed to show the desktop background(where you sign in.) It changes to a dim black. My external screen is black as well as though it was extending the screen. I can click, then sign in, and access all of my files after I change the setting to second screen only, but I would like to be able to use the laptop screen as well. If anybody could help that would be great.

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Plugged my laptop into a second monitor and set the second monitor to be the only display. After shutting down and turning back on the second monitor isn't registering and my laptop screen is solid white. No way to see anything or adjust settings. How can I fix this?
 

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sir, some dead pixal see on my laptop screenso please tell me a simple solution of my problemthank you.

Answer:issue about my laptop screen

There is no way to fix it the issue is whether it is serious enough to require that HP replace the screen. There is a "pixel policy" that governs the terms of the warranty. You need to contact HP Warranty Support to see if you can get a new screen. 

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About 2 weeks ago, a pink line appeared on my laptop screen. It is a straight line running down the length of the screen on the left side. A couple of days ago another line appeared, this time yellow. I am fairly certain that this is a hardware issue (driver re-install and system rebuild have not helped). I contacted HP who told me my 15month old laptop is out of warranty and will cost 250 to repair.Do I have any other options?ThanksTony Webber

Answer:HP Laptop screen issue

Not really it is a hardware issue rather than software I suspect. You could try ebay to get yourself a new screen cheaper and install it yourself. Usually screens are about 50 - 150 depending on the one you need. However some home insurance may cover you for the costs but remember the rise in the premium before you do claim.

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I have a dell vostro 1000 that runs windows vista the screen does not work. So i connected an external monitor. A view sonic and it worked fine for a while. Now, the monitor will not stay on. Is there something i can do, to get the screen back on? And if not, should i try to get parts for my laptop or try to get another monitor or a new laptop. Help me get back in action

Answer:Laptop screen issue

Hi and welcome to TSF what happens when you try to use the external monitor and have you tried using FN and F keys to switch the output to the external

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hello i am new here and i hope i can get some help.
my mom has a toshiba laptop it is a satellite a105-s101. the problem: it has developed a pink line down the middle of the screen, and i have been to toshiba.com and other places and can't find anything. so if somebody could shed some light on this i would appreciate it!!(oh yea and my mom would to)
 

Answer:have a laptop screen issue

The LCD is broken and there is hardly anything a normal person can do to fix it.. If it's under warranty, get it replaced.
 

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Hi.I have a Dell Latitude D430 laptop running vista Business. My screen went out so i changed the screen and inverter now the screen just keeps blinking. Can anyone help? I can up load video if that would be an aid to anyone willing to assist me.

Answer:Laptop Screen issue.

You physically replaced the screen? Hmm... might be a bad video adapter.

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Hi. I've had this laptop, a Dell Inspirion 1200, for a few weeks now. I usually either close the cover or put it into Hibernation when I'm done using it. I haven't jarred it, shocked it, or stepped on it.

Basically, I opened up the cover and hit power. While it was booting up, I looked away to do something, and when I looked back, the screen was covered in white vertical lines. I shut down the computer by holding down the power button, then rebooted. When it came up again, it was perfectly fine (no lines at all.)

Is this a fluke or something I should worry about in the future?
 

Answer:Laptop Screen Issue

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I've had a HP dv6 laptop for close to a year now and have had zero issues up until the last week. I've noticed when watching videos in fullscreen for even a short period of time the contrast for the screen goes right up up when the video is exited, basically if I watch something and then minimise it whatever is behind it is almost unreadable, such as the standard chrome bar up top looks almost one solid, bright colour, after 5 to 10 seconds its back to how it should look.
It's also a LED display
Anybody have a similar situation or know what the problem could be?

Thanks
Andy
 

Answer:HP laptop screen issue

Depending on what program you use for watching videos it may just be bugging up, but also it may be that the program is infected in some way. Have you tried a virus scan?
 

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Hello,

For the past few days sometimes when I open my laptop I get a grey screen with horizontal streaks (sometimes black with horizontal streaks) running across the screen. If I close the screen and re-open it eventually it will go back to normal. I've also had the screen freeze a few times for a few seconds while I'm using it.

I've hooked it up to my TV when it had the grey screen and it was working fine so I'm pretty sure it's the laptop screen. This doesn't happen all the time so if the solution is get a new screen I'll just live with it, but perhaps something simpler?
 

Answer:Laptop screen issue

My first guess would be the video card or driver but if you hook it to an external monitor and it is OK then it does point to the Laptop screen. Sometimes the ribbon cable from the Motherboard to the monitor can get loose or damaged. Not saying that is what it is tho.
 

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when i unplug my ac adapter from the wall before i unplug it from my lappy the screen stays bright, which isnt bad. but when i plug it in(wall first then lappy) it goes dim, like its in power saving mode. now how i usually fix this is i recreate the problem by unplugging it from the wall then turning the comp off, then unplug it from the comp while plugging it back into the wall, turn the comp on then plugging it back in. but it usually takes me a couple tries to get it back to normal again. ive turned off my power saving features and ive just had the computer screen replaced about 2 weeks ago. its always done this and i know it happens when i unplug it from the wall first; which if im in a hurry i dont think about it untill its to late.

its not that big of a problem but i would love to know how to fix it faster or maybe disable any features that could cause this.

my computer is an HP Pavilion zv6100 Notebook PC. its all stock except for the new screen.(the springs broke that hold it up and there was a dead pixel at the top)
 

Answer:Laptop Screen issue

any help would be helpful.
 

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I own an HP Compaq nc6320....and recently my screen has been acting weird. it only turns on some of the time upon startup. Sometimes it seems like it has to cool down for it to work, I'll have to leave it off for a while before the screen will work. But also i noticed that the fan doesnt seem to be running as fast when the screen isnt working. Is this because my computer isnt fully booting? I'm thinking i may have fried my video card, as i play WoW sometimes. Could this be a virus? Any help would be appritiated.

Thanks
 

Answer:Laptop Screen Issue

anyone??? i could really use the help
 

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Hi,i just think that fan pulsing issue maybe needs new thread here because some major problems  pointed here http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-fan-constantly-on-revving-up-and-down/td-... are with new bios (1.16) solved. So, as many user may experience - thinkpad x220i (i3), but also other x220 series have this fan pulsing problem. If you put your ear at the fan area you could notice every 3-4 sec some sort of pulsing/beating. This pulsing is gone between 1954-1972 RPMs by my x220, but at all other RPMs i can hear it, or even feall it with my hand on keyboard.I uploaded the sound of this pulsing fan here:http://thinkpad-forum.de/threads/110463-X220-Serie?p=1092014&viewfull=1#post1092014 You can hear it with headphones an 100% Volume. Hopefully we get this problem solved...   













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Answer:X220 - fan pulsing/beating issue...

Duplicate thread locked.
 
Duplicating threads splits the discussion.
 
Thanks for understanding.

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I've played youtube video w/ chromium on xubuntu 16.04, pressed pause while being in fullscreen mod and closed the lid as usually. When I opened it, everything ran very slowly, all animations were stuttering, exhaust air was pretty hot, fan spinned at full speed, but there was less than 8% CPU load and 1 GB of RAM used.What I tried already: rebooting, taking out and putting back the battery, loading previous kernel version from grub menu. Then I swapped ssd with another laptop in house, which had windows 7 and xubuntu dualboot. Both systems ran slowly on x220, and xubuntu from x220 ran good on other laptop, so my conclusion was: there's a hardware problem with x220. Then I turned off Intel SpeedStep and CPU power management features in bios and turned on again, nothing changed. I put back ssd with xubuntu in x220 and ran dmesg console utility, this is what output looks like: https://pastebin.com/YREFCZQZ but I can't make any decision from this data. What should I do next to deal with this problem?

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Hi, For few weeks now, I have been experiencing a very frustrating battery issue with my X220. Usually I put my laptop in hibernation while there is still a good battery capacity (70-80%) at night (or before going to work). On the next day, when restarting the laptop, both Power manager and the windows gauge are indicating close to the same percentage as just before it was stopped the night before. Then after a random time, ranging from few minutes to a hour or so, windows will notify me that the battery is at a critical level of charge (6%) while just before both Power manager and windows indicator were showing something like 60% remaining. At that point windows shows 6% while power manager still shows the previous level of charge (let say 60%). After few minutes, Power manager indicator goes all to 6% and then the PC hibernates.  I think that my issue appeared after I updated Power manager, I reinstalled it including its driver with no luck...I am now performing a battery reset to see if it helps. I read several other posts regarding similar issues on the lenovo forums, it was suggested that some battery cells might been faulty and that a battery swap might solve the problem. However, as far as I read, it seems that people who performed a battery swap were still experiencing the issue. I wanted to know if there were any know fix for this battery issue or at least what steps I should be taking to investigate/debug this issue? ... Read more

Answer:Battery issue (6-cells) with my X220

To get the obvious out of the way, when your battery life suddenly drops off, are you watching YouTube or surfing Flash-heavy web sites? Yeah, a sudden drop-off in indicated battery life sounds like a driver issue, so I dunno...maybe you could try rolling back the battery driver or Power Manager. (There's a way to roll back the driver via Windows Device Manager, right? Just make sure you don't uninstall the driver through Windows; there should be a button to click for "roll back driver.") I suggest making regular full-system-image backups of your X220 while you're working on the drivers. With my old x100e, I got myself into trouble after uninstalling AMD Catalyst Controller, and it just refused to reinstall. Do you think like...a battery calibration would work? Go into Power Manager, Advanced, then Global Settings. Go to the battery low/critical section and click the box that says "do nothing" for when low and critical are reached. Power Manager will force the computer to run, even though the battery will broadcast a 0% level remaining. (And just to be safe, run the calibration with everything closed, use Power Manager to set the CPU to "low," and set a video looping in WMP or something like that, at brightness 11 of 15.)  It's not too healthy for the battery (to deep discharge), but if you get 3-6 hours in that test, it'll be safe to say the problem's in the software, either something hogging CPU power or a driver issue. I've done it a bunch of times, but... Read more

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Hii, I bought a thinkpad x220 last october with the IPS display. Since last month, I noticed a bright pixel(may be two) on a white background.Furthermore, the borders were  bright on a black background. ... I saw other posts with similar problems so I thought of sending it to the depo After I sent it to the depo for a possible repair/replacement...   someone from lenovo calls me that they cannot replace the screeen and that I have two choices either to pay 750$( !!!!) for the screen or take the old screen as it is ... Now it makes me really doubt the whole 1 year warranty system ..  I tried calling the number but these people confuse me even further ..redirecting me from one person to another or just keeping me on hold for really long .. .Today the status information centre told me  they are saying that the motherboard is being replaced but nothing is mentioned about the IPS I was wondering if someone has had similar issues with the IPS and what did they do to resolve it .. .













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Answer:x220 IPS bright pixel issue HELP!!!!

hey mvikkk,welcome to the forums.As per this page >> http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?LegacyDocID=MIGR-69856"If your LCD has 2 or less visible defective pixels, it should not be considered faulty. However, if your LCD has 3 or more visible defective pixels, it will be deemed as defective by Lenovo and is replaceable upon request, if within the warranty period."





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Hi everyone,  I have a problem with the wi fi connection in my laptop, the computer doesent read the wirelees divise. when I click Fn F5 all I can see is the bluetooth adapter, no wifi adapter to turn on or off, this have been happening reacently, yesterday I downloaded the drivers and nothing, then I restarted the computer several times and it began to work again but after I put the laptop in stand by the problem came back again, now im using a datacard to connect to the internet. Thank you for your help.

Answer:Thinkpas X220 Wi Fi connectivity issue

Hi,it seems I have the similar issue with my x220 and wifi card Intel Centrino 1000 - sometimes after laptop resumes from sleep wifi card disapears not only from control window after Fn+F5 pressing, but from Device Manager.I think it's a power management driver related issue but can't explain why. Or some tool from Hotkey Features Integration package doesn't work properly. I've noticed several times at this moment monitor driver (in Device Manager too) didn't work also.But the biggest and the most trouble is laptop can't be rebooted or turned off correctly - every time when wifi adapter disapears after 5-7 minutes of tasks closing I get a BSOD with Power Management error message. Of course, wifi adapter works correctly after laptop turning on.And another one trouble - after I've deleted Access Connections wireless devices control window (after Fn+F5) can't be opened with error message. What I did?1. delete and reinstall Hotkey and PM driver manually. No effect.2. delete Hotkey and PM driver, reinstall them using System Update. No effect.These issues are very unpleasant but I don't want to revert laptop to the factory stage.x220, win7pro 64 bit, bios 1.19, drivers and OS updates are up to date.

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I tried to download the adapter driver for my ethernet cable to work: http://support.lenovo.com/en_SE/downloads/detail.page?DocID=DS019204 but for some reason, it does not install, or if it says it does install, the connection/ adapter still doesn't work (has the exclamation point in device manager).  I tried uninstalling the network connection adapter, then downloading and installing the driver, and then rebooting and it still does not work.  What can I do?  I have the X220 and have experienced many such problems, but this seems to be the most frustrating. Thanks very much.

Answer:Ethernet connection issue for X220

hey sarika116,try uninstalling the ethernet drivers via Device Manager.let windows install its generic drivers. restart your unit.go back to Device Manager and check if the ( ! ) is still there. test your ethernet and see if it works.later, reinstall the driver from the link above.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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My X220 doesn't seem to detect headphones properly.  Sound comes out of them instead of the internal speakers, but the audio mixer still shows the device connected as "speakers."  My old laptop could detect when headphones are plugged in and kept separate volume levels for headphones vs internal speakers, should the X220 be able to do this? I'm running Windows 7 on an i5-2520M with 8GB RAM.













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Answer:X220 Headphone Detection issue

Actually this made me curious, so I checked out my X220, and indeed it worked like you described. However, I found a way to change that to provide the effect you're looking for. In Control Panel, click the Smart Audio icon. This will bring up the Smart Audio panel. Click Audio Director, one of the bottom icons. This brings up two choices, Classic & Multi-Stream. Changing to Multi-Stream recognizes the headphones when plugged in, and indeed maintains a different volume level. Hope that works for you!

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Hi, since two days the Window system SOMETIMES no long detects the wifi card but only the network card (ethernet) and bluetooth module.How can I be sure the problem is ihnerent the mini pci wlan card and not due a (win) system issue ?  For an eventual hardware replacement... Thanks.Regards, Stefano.

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My manager uses the offline files feature quite a lot and now she has moved to an X220 with Win 7 Pro 64-bit, however some days when she logs in she notices the sync icon isn't in the tray. When you go into offline files it says its enable but not active a restart will activate it. However rebooting leads to the same thing, instead I go into the services page and find that although set to auto the offline file service is not running, I click start and it kicks back into life. Now I have viewed the event viewer from when the computer starts and the Offline file service first starts then gchanges state to auto (delayed) then changes back to auto before finally saying that the service has stopped. All of these are info events as opposed to error or warning events. I know some services don't run even when set to auto as they are not needed however without offfline files service running no syncing is done and you also lose the "Always available offline" option when you right click a folder/file. If anyone has any ideas as to whyt the service is stopping that would be great. Mark

Answer:X220 and Offline Files issue.

It is caused by a bug in "RapidBoot" which is software that Lenovo preloads.  You can either (a) uninstall RapidBoot or (b) upgrade to the latest version which fixes this bug.  I recommend (a) - you won't miss RapidBoot by uninstalling it.  Sorry for your inconvenience.

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Hi, everybody! I have I strange problem. My ThinkVantage Fingerprint Software was working fine a few days ago until I had to uninstall the software. I had to uninstall it because my x200 had a motherboard problem and went to service. Meanwhile I used the HDD with another notebook. That's why I had to remove the fingerprint software. I got my x220 back and I tried to install the fingerprint (along with all other software and drivers) software, but I'm getting this message and the installation stops: You have currently installed another version of fingerprint software. Please, uninstall your existing software before running this installation. Actually, there's no sign left from the fingerprint software. I removed it via the Programs and Features menu, I entered BIOS, removed all the fingerprint data from the new motherboard (although I believe that was not quite necessary since it's a brand-new motherboard). All other drivers and software installed fine, without any problem. Has someone else encountered a similar problem? I'd appreciate it very much if you help me somehow.Thanks!

Answer:x220 fingerprint software issue

Hi
 
Please refer the below link which has complete info about Finger Print Reader
You will find detailed instructions on enabling or disabling the Finger Print Reader
 
 
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-59650
 
 
You need to reinstall the Finger Print Software & Drivers
 
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-77280
 
 
Hope This Helps
Cheers!!!

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Hi I recently flashed my BIOS (going from 1.26 -> 1.31) prior to installing Windows 7 x64 on a new SSD on my X220. The BIOS update seemed to work OK (I used the lenovo Windows utility to do it), but now I can't save any changes to any BIOS settings. I also cannot reset to defaults - I can't even select some options in the BIOS (e.g. anything to do with UEFI) - the cursor just skips over the lines on screen - and those I can select don't respond to any changes I try to make. I don't get any errors either in BIOS or in Windows, and my X220 boots OK, but obviously there's something wrong there. After updating the BIOS, I installed the SSD (a Samsung 830) and installed Windows on it - all this worked OK although I was planning to switch to UEFI for the new install and couldn't do so because the BIOS is now uneditable. Everything in Windows seems to work OK. I've tried re-running the BIOS utility but it reports that the BIOS is up to date and it won't re-apply the current update.  I've checked to see if anyone else has reported this issue here, and found a few reports with similar issues but different situations (e.g. people running Linux rather than Windows, or Wifi not working after the update) - but not this issue exactly. I'm wondering if this will fix itself when a new BIOS version is released and applied - if that's likely, I'm happy to wait until then (so long as nothing breaks in the meantime). I'd rather do that than pull the CMOS battery ... Read more

Answer:X220 BIOS Update issue

Hi
 
Welcome To Lenovo Community
 
Please try updating the Bios using bios.bak file which is created during bios update .
You need to locate the bios file folder on c drive  , then find bios.bak   rename  it with FLASHABLNew.ROM
And click on winplash.exe ,  use Browse  option  to " Specify new Bios file "  and select FLASHABLNew.ROM
Then click on flash bios  , it will flash a message that the bios you are trying to update is older than current version , Press Yes to continue
Press Yes , If every thing goes well , your system will restart and you will have your old bios were you can modify or change any option
Now delete the folder which has the latest bios
Download the latest bios and try to flash to check if you are able to modify or change any option under Bios
  Hope This HelpsCheers!!!
 
_______________________________________________________________________________________________Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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Hello,I've been using my X220 for almost 2 years now and now all of a sudden, whenever I use my x220, my wireless internet would stop working (at random moments) what happens is:first the network i am connected to becomes limited and any program that uses the internet gives me an error  message saying there is no internetthen all available connections disappear from that window that tells me the networks i can connect tothen when i try to turn my wireless radio off and on (via FN  + F5 )  i get a popup saying no network adapters are supported by the lenovo softwareafterwards i try to reset my wireless radio via physical switch (on the right side of my x220) but nothing happens. the only way to "fix" this issue is to reboot. is there anything i can do to fully fix this issue? 

Answer:X220 Issue with wireless internet.

Hi, lilvietyao
Have you ensured that you have the latest driver software for your wireless adapter? If not, the latest drivers can be found here. Also, which operating system are you using?
 
Thanks in advance,
Adam





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Hi guys, I came across the following Wireless issue for my thinkpad x220.
 
 
Don't know why when I press "Fn+F5", the menu didn't show the wireless icon. 
And I cannot trun on the wireless radio to connect any wireless connection.
 
Could any of you help me to fix this issue?
Many Thanks.
 
 Link to picture/image
 
Mod comment: Over sized picture converted to link.

Answer:HELP!! ThinkPad x220 wireless issue!! :(

Hido you mean wifi radio?1. be sure wlan card is anabled within the BIOS Setup:Security menu, I/O Port Access2. open Device Manager and have look at the wireless devices under Network Adapters thread.

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I was using my laptop yesterday afternoon, when the screen began to fail. I turned the laptop off because it had froze, and when I tried to turn it back on, it just continuously reboots and shuts off, and the screen will not come on.

I have tried plugging in an external screen, but it does not receive a signal from the laptop, nor will the external keyboard I have to use (laptop keyboard is broken, not important).

Is there any way I can get the laptop to work again without taking it to a repair shop, or does a certain part need to be replaced?
 

Answer:Laptop won't start after screen issue

It could be one of several issues and from the sounds of it, would require a part replacement. Possibly the video card, but my best guess would be motherboard failure. I really wouldn't be able to tell for sure without further testing.
 

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Peering at the screen, you can tell it's displaying. Sadly, it's only bright enough to see for a brief moment.

I'm running into the D-Sub on the TV and have the CRT/LCD setting to display on both the laptop monitor and the TV. TV is a clear picture and the laptop I'm guessing from reading I've been doing is lacking the backlight.

History: No updates have been done in the timeframe that the monitor issues surfaced. No drivers changed, no programs installed (except vaguely possibly ExamDiff and one or two portable apps (http://portableapps.com/).

A week or two ago, I noticed the screen seemed to be shadowed in one area but the shadow seemed to go away if you brightened the screen all the way. Also, the screen seemed to be flickering, like lightbulbs sometimes do before blowing, that really quick, irritating flickering. This didn't usually last long, maybe 30 seconds at the most and it would settle down, ditto the shadowing.

Now, if I switch between CRT/LCD options or press then release the little screen switch near the hinge (the one that turns off the monitor if you close the lid), I tend to get a very quick proper display on the laptop monitor before it goes dark again with the displayed information impossible to read.

The issue is the same through a hibernate and resume, brief flashes of a clear screen and then only the vague outline can be seen.

A fan came on a while ago but I don't know what fans this has so can't state w... Read more

Answer:Laptop Screen Backlight(?) Issue

There are 100s of tutorials out there. It is more scary (if you've never done it before) than hard. https://www.google.com/?gws_rd=ssl#q=replacing+ccfl+backlight

I generally recommend replacing both the inverter and CCFL while you have it torn apart.
 

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I am facing problem on my laptop LCD Screen Since last two months or so,very tiny White dots are appearing and flickering like starts all over the screen on different different location on screen.But they are not persistent,they sometime disappear.In the same way,Yellow and white puzzle like pattern is appering when i open Photos Software on my windows 8.1 during fliping to another photo it display slightly and very quick as soon as i flip to another picture to see it appears and then gone.And Yello color Occupie half frame of the video when i use to play video on Web,but this time not puzzle like pattern but solid patter,covering half frame of the video.But this does not occur in case  of playing local downloaded video on my laptop.But Those white dots are affecting my videos playscreen when i play local downloaded video. Then i contacted HP Customer Support(Software Team)-On of the Executive from the team had seen the problem live on Their some sort of PC Controlling Applet.And they tried1-troubleshooting and performed diagnosis on the same issue-2-They Have also updated -BIOS- and reinstalling the Graphic Driver  (HP(R)HD Graphic Family). -At then end they came to this statement that There may be some problem in Video Cable. Now this is something which i have tried--I tried upated the Driver to the latest Version -from 10.18.10.3304 to 10.18.10.3325but they problem was consitent. -Then i tried disabling that Display Adapter like this... Read more

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Ok. I'm not retarded i swear.
Right now im on a laptop thats resolution is at like 1600/1200 or something and id like it down to 1024/768. Usualy when i do that the icons and everything becomes bigger but it fits the entire size of the screen. Now when i do it on this laptop it just shrings the desktop down to that size and leaves a huge black box around everything else. Anyone have any idea what im missing?
 

Answer:Laptop Screen Resolution issue!?!?!?!

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Hi All

Does anyone have any experience of an Advent Laptop working fine, but
when you shut Windows Vista down, shortly after the screen goes blank,
the screen switches back on to a bright white?

The laptop is not on, but the screen is.... obviously this drains the battery.

Apparently some wine was spilt towards the QWERTY side of the keyboard

Any ideas?

Chris
 

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I have several laptops, one issued by my work and is under the azure identity management. Since inception this laptop screen timeout was always 5 min despite attempts to change. Finally, out admin was able to change it to 30 min, but even though it says 30 minutes the timeout varies from 10 min to 30 min. All my other, using the same win 10 build function fine.
Any thoughts?

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The screen on my laptop is moving to the right of the screen and I can't access the left side of the screen. When I drag it across to the left it flies back to the right. The desktop is fine, this only happens when I am in an application e.g. hotmail, facebook, etc. The cat walked across the keyboard so I'm not sure if some of the keys pressed have created this issue.

Answer:Vista laptop Screen issue

"The screen on my laptop is moving to the right of the screen"You must be talking about a browser????Have you tried a different broswer yet???Some HELP in posting on Computing.net plus free progs and instructions Cheers

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This is most likely in the wrong forum so feel free to move it to where it should go.

I have a 600m Dell Inspiron laptop. One of the hinges of the laptop screen seems to be broken so whenever i adjust the screen the monitor just falls and closes the laptop. Although it is incovenient the laptop works perfectly. i was wondering if a) this could later on affect the laptop and mess up my screen and b) if anyone knew whether Dell warranty would fix this for me or am I held responsibles (even though i have not dropped the computer to cause this to happen).

Thanks for any suggestions!
 

Answer:Solved: laptop screen issue

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I have a question , when I hook my,Asus to the HDMI to my 1080p tv the image is small,how do I scale it to fit the whole screen?

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Hi,
I have a Windows 8 Laptop and every few days my laptop screen appears to have spotlights shining down from the top of the screen. If I disable / enable the graphics card in device manager they vanish for a few hours. The image attached shows the display issue (found on google) but the lights are shining upward on the image - in my case the lights shine down from the top.Can anyone please tell me what is causing this and the fix.Thanks,John

Answer:Windows 8 Laptop Screen Issue

It is called "Flashlighting".  Common with LCD screens, that are lit by CFL lighting.

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Ok, I'm posting this as a separate thread, since it was so strange.Upon learning about how to get full power to the headphone jack, by clicking on the headphones in the SmartAudio control panel, I enabled it. I plugged in my 90watt ultraslim and the x220 started making a terrible microphonic whine, like it was screaming, almost. The sound was coming out of the back of the laptop. Also, the battery refused to charge. As soon as I disabled the headphone boost, the laptop accepted the 90watt ultraslim and started charging as normal.I'm holding on to the 90watt slim for now, since I only use it for charging, but now after this last find, I think I have to get more compatible adapter... Yes, JameZ, I will make a video displaying both isues for engineering.

Answer:New issue with the x220 and 90watt ultraslim adapter

That's strange .... Thanks atomicminded.//JameZ

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I've been having this awful issue with my X220 recently.  Whenever the microphone is active, whether in a skype call, recording audio with some random flash app, or just viewing the microphone settings it causes the audio output, whether from the spakers or headphones, to cut in and out in a really odd fashion.  It won't completely cut the audio off, but rather go in and out of playing the audio normally to this weird status of playing audio like it's somewhat muffled.  If I go into the audio devices and disable the microphone the problem goes away completely, but it only really occurs when something is using the microphone. All of the settings in skype and windows relating to letting applications control audio and reducing volume for calls have been disabled as well. I have tried uninstalling and reinstalling the audio drivers, and am up to date on bios and everything else.Windows 7 x64













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Answer:X220 - issue with microphone use and audio output

Try to change the settting in Smart Audio-> Voice effects->Voice recording (rather than VoIP) . 

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I am fairly technical and usually able to troubleshoot most problems, but I am stumped.   I have had intermitted loss of internet connectivity since shortly after (maybe right away) I bought my X220 a few months ago.  The machine will lose internet connectivity and regain it randomly.  Other machines working through the same router will have internet connectivity and the X220 has no problem directly connecting to the router.  It does not appear to be a DNS issue since I try pinging 8.8.8.8 as a test.  I am able to log into my router just fine though.  It is very strange that the router connects to the internet, I connect to the router but the computer doesn't connect to the internet.  I assume this has some software component to the problem, but don't know what. The issue are worse when I am using mobile broadband, but still occurs at my house.  System ConfigurationX220 4286CTOCore i5-2410 2.3ghzWindows 7 64bit Home PremiumBios: 8DEET50WW 1.2 7/7/20114GBIntel Centrino Andavnced-N Wimax 6250- Intel Centrino Andavnced-N AGN Driver v14.0.1.2 12/21/2010- Intel Centrino WiMax 6250 Diver v6.2.1007.26 1/18/2011Other Network Adapters Installed- Blueooth PAN- Bluetoooth RFCOMM Protocol TD- Hamachi Network Interface- Intel 82568LM Gigagbit- MSFT Virtual WiFi Miniport Adaptner- PDANet Broadband AdapterHave Access Connections installed 

Answer:X220 Strange Internet connectivity issue

hey daveboston,welcome to the forums.it's hard to say what's going on here but if you could, could you uninstall the current network drivers (wireless and wired) from your system and then let win7 install its generic drivers. Also remove all other network adapters that you have listed.once generic drivers has been installed, test your unit with your router via wireless as well as wired connection. see if there is any difference then head over to http://support.lenovo.com , download and install the wired and wireless network driver for your unit and test again.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I have updated to latest version 15.6.1 from 15.03.1000.163 (Windows 7 64 bit)http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS015011 I have disabled virtual wifi hosted network by 'netsh wlan set hostednetwork disallow' command that always worked for previous driver versions. This version installed two adapters 'Microsoft Virtual WiFi Miniport Adapter' and 'Microsoft Virtual WiFi Miniport Adapter #2'  that appear in Device Manager and disabling the hosted network no longer works. The netsh disallow command reports ok but 'netsh wlan show hostednetwork' always reports Allowed state. I have tried to remove the driver at all, restart and install it again but the issue persists. The only fix is to revert back to previous one 15.03.1000.163 I think this is a security issue that has to be resolved because the hosted network can not be safely disabled.





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Answer:X220 Intel Wireless LAN driver 15.6.1 issue

Hello,
 
Is it possible to disable this through the device properties in the Control Panel?
 
Regards,
 
Aryeh Goretsky
 

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I purchased this unit June 2012, following update recommendations through Lenovo Solution Center since that date.  BIOS 1.33.  Recently installed Crucial 256gb mSATA SSD.  TrackPoint and TrackPad worked fine until yesterday.  I also use a Lenovo Bluetooth mouse, purchased three months ago, and all three forms of GUI cursor navigation worked fine until yesterday.  I used a wired USB mouse to navigate while (1) uninstalling and reinstalling the Bluetooth mouse drivers. (2) I found a thread on this site that spoke of disabling and re-enabling the TrackPoint and the TrackPad in the BIOS.  When both are enabled, neither works.  When the TrackPad is disabled, the TrackPoint works.  When the TrackPoint is enabled and the TrackPad remains enabled, nothing works.  I have uninstalled the UltraNav drivers and installed the current Synaptics driver (from their site), 16.2.21.0 dated 10/26/2012.  I then alternatively disabled and enabled TrackPoint and TrackPad in BIOS as above, and the result is the same. I've deleted the driver subdirectory that contains the UltraNav driver.  I did that before installing the Synaptics driver.  When I use Lenovo Solutions to search for updates, it asks me to download Synaptics UltraNav driver 16.2.5.0, which I then download and installed.  fn-f8, however, says that both TrackPoint and TrackPad must be enabled in the BIOS for UltraNav to work.  When I do that and press fn-f8, I am ... Read more

Answer:UltraNav driver issue Win7 - X220

is there another driver that works on the x220 for the ultranav AND also works with the thinkpad ultranav usb keyboard>

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Hi,I tried to find an answer to what happened to my X220 last week end. Suddenly it stopped being able to wake from sleep. Power button "breathing" green ring present, but it was not waking up by opening the lid or by Fn key press. When powered off by long press of power button, it booted successfully. This behavior was reproducible always. I thought maybe BIOS reset could help and I did it. After this it did not POST and it beeped 1 3 3 1 pattern - which is, according to documentation, system board or RAM. Having known the RAM was fine, I did pull them out and tried both modules one by one with no luck. So I took them out and went for original, small module, the machine was bought with. And it POSTed successfully with it. But after removing this module and returning the old, big modules, it POSTed too. And waking problem disappeared. Should I be worried about system board? My machine was made between Sep and Dec 2011, could it be early manifestation of dead EEPROM? Is there any way to test it?

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I have not been able to 'plug in' my AC adaptor properly for almost 6 months. It always slides out a little after plugging in. At first, it was just a tiny problem and I managed to wiggle it manually. But now I cannot even charge unless I wiggle it for a good 10-15 minutes to find a good 'spot' then physically hold the cord in place. I thought it was the AC, but having tried a new AC adaptor that changed nothing, I started to think it's the DC. Called Lenovo today,  but was told that DC is not covered by warranty (although my machine is still under warranty). I don't know why it's not under warranty, as quite a number of threads have reported this issue here. Anyway, Lenovo asked me to just find a local service provider if I want to have a check up and change the DC (not keen on sending in the machine), but would changing the DC affect my warranty? (If it requires opening up the machine..etc). p.s. Lenovo Switzerland is very unhelpful in this regard (called them 5 times and was passed around to different people), so I had to post the question here. Thanks in advance.    

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I wanted more capacity so foolishly replaced my trouble free 256gb Samsung 830 SSD with the 480GB Corsair Neutron GTX SSD on my Thinkpad X220 (should have stuck with Samsung) and whilst the Neutron GTX is hyper-fast, its giving me a problem. When i try to shut down Windows 7 (Pro 64 bit OEM), the notebook freezes at the "windows shutting down" screen (happens around 1 in 5 times) and i'm forced to remove the battery or hold down the power button to switch off the notebook. When i switch on the notebook again i get the message:"2100: Detection Error on HDD0 (Main HDD)"Pressing escape a few times does finally take me into Windows and everything works ok until i get the same issue again a few shutdowns later. I've formatted the SSD and re-installed Windows 7 again (in AHCI mode) but the problem still exists. This issue did NOT exist with the Samsung 830 SSD. The BIOS is up to date, ALL hardware drivers/firmware are up to date. I'm thinking perhaps the Corsair SSD is faulty so will test it in my desktop to see if i can replicate the issue. But before i do that, can anyone suggest other possible solutions?





ThinkPad X220i7-2620MCorsair Neutron GTX SSD 480gb8gb Crucial RAMIPS 12.5 3x3 displayIntel Ultimate N6300 wifi9 cell batterybluetoothFingerprint readerWin 7 Pro 64 bit









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Answer:Issue with Corsair Neutron GTX SSD in Thinkpad X220

psychopomp1, can you tell me what BIOS version is installed please? I'll then contact our engineering team and see if they can help. Gareth.Corsair PR, Europe

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I recently purchased a Lenovo X220 and I am attempting to setup a dual monitor with it and a Samsung Syncmaster BX2331 monitor. When I change the setting to extended desktop on the secondary monitor the laptop monitor starts having issues. The useable space becomes bigger than the actual screen so I can scroll up and down while on the desktop. It will also scroll left and right and the desktop icons will move over onto the secondary monitor. The laptop has a resolution of 1366x768 and the monitor is 1920x1080. I am trying to explain the issue the best I can but it's a little hard to explain.

Answer:Dual monitor issue Lenovo x220

I know what you mean, it happened in XP when you set the screen resolution larger than what the screen was capable of. What cable are you using the connection to your secondary monitor? On the secondary monitor, press the auto calibrate button, or it's equivalent, and then unplug the VGA/HDMI cable and plug it back in see if that fixes your problem. it's also worth trying going into the settings and checking the button that says "hides modes not supported by this monitor" If you don't know where that is, right click on the desktop and click "screen resolution" then click advanced and at the bottom of that pop up you should see that check box. Those are the first things to check.

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Hello ThinkPad-Community, I have a sporadic issue with the brightness control, thats mean sometimes I start my laptop from standby and the control with "Fn+Pos1 or FN+END" doesn't work.There is no reaction and no on screen display progress bar. Also in the default Windows 7 energy settings is no control of the display brightness possible. If the issue exist, only a complete reboot of the ThinkPad solve the issue. I've also found some discussions about this in the internet but no solution helps realy. NOTE: My Laptop has a complete clean install of Windows 7 and all drivers was installed by Lenovo System Updater.Does anybody have the same issue? Thanks for your help

Answer:Brightness control issue on ThinkPad X220

This is an on & off issue that creeps up on various Thinkpads. It was very notorious on my X120e, but it doesn't happen on my X220 at all, and I sleep/resume it all the time...It's a bug they can't seem to correct.

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Hello,
 
I've purchased the Lenovo X220 laptop with the Premium HD IPS display and I do have a problem with it (see below).
Laptop was purchased something like month ago and I've spotted this after I've started to work with it more heavily but after 14 days, so I was not able to return it to the seller (http://www.lenovoonline.cz).
 
When you put backlight to maximum you see that the display is not evenly lighted and forming bright spots on the bottom of it. It's most noticable on the black background.
 
I've sent notebook for repair (http://www.pcnet.cz) with this description (translated to english):"With maximum brightness set and the black display/background (eg. BOOT screen) on the bottom edge of the display there are visible white spots/maps. Small but visible and not even with different sizes. It's most visible on black background and while limiting external light (darker room, working in the night). Spots highlights even more when you try to pull the display towards you into steeper angle."
 
The laptop has been in the repair for 2 weeks and the result was this description:
"This kind of display is very sensitive to any pressure, and it will result in the brightening the place. It is specific for this model line and it's not the reason to warranty repair. We recommend to lower the brightness level in the darker room. Check of the display frame has been done and no problem has been found."
Later they said they've re... Read more

Answer:X220 IPS display backlight issue (with photos)

Yes, at maximum brightness level the backlight bleeding is very visible but I use it at 5 or 6 level where it has excellent contrast ratio considering how crappy current notebook displays are in general. The uneven backlight is caused by fancy LED backlight which is still not able to deliver similar quality regarding uniformity as good old CCFL backlight (that's why professional LCD monitors still rely on W-CCFL backlight). But I agree that the top-left corner is way too much bad and might indicate that the panel is seated badly in the frame. On the other hand my old IPS panel in R51 also have backlight bleed at maximum brightness level. Major problem is that Lenovo is still not able to fix the stupid bug with brightness level always set to max in BIOS screen that the backlight bleeding is very visible and irritating everytime you boot your machine. IMHO, the X220 IPS panel is still much better than any ugly contrastless TN panel Lenovo puts into ThinkPads (except 15" FHD). I bet that you would hate the X220i TN panel more than this one  There are also two different revisions of the IPS panel, the second one fixes problems with image retention. As for comparison with Z60m, X220 display lid is much more fragile so the panel is not protected well against pressures and flexes. In any case panel flex should affect the backlight bleeding temporarily only. If it persists it is subject to repair (replace, reseat etc.). Unfortunately I don't have any good low-ligh... Read more

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 Hi everyone, I am currently owning an x230 with TN display. I came accross an offering of a very pristine x220 with IPS screen. I wonder if I can swap the screen between them. Thanks in advance for your input. Cheers,

Answer:Swapping x230 Screen with x220 screen

Welcome to the forum!
 
Swapping the panel will work. I'm not sure about swapping the entire lid though...

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I bought this laptop back in September-ish of 2014. It runs perfectly fine still and always has but the image on my screen has been a problem since probably December of 2014. I know that seems ridiculous for me to just now be bringing it up but I honestly dont use it that often and only for pleasure so I always put it off and forgot about it.

The screen basically flickers blue in certain spots. Corners of windows, icons, links, etc. Its almost as if it was highlighted... I am not sure what it is. Sometimes it randomly goes away but then comes back within a few days.

If i do a screen grab of the blue flickering it doesnt appear in the jpg. So i took a picture with my cell phone. I uploaded that pic as well as my system specs to this thread.

Anyone please help lol....Bestbuy within 10 minutes told me it would cost me $200 for a new screen without even doing anything besides comestically looking at the screen and laptop. HP has been beyond awful in their "support"

 

Answer:HP Laptop Blue flickering screen issue!

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This is the second time I've bought a new laptop in 2 weeks, because my old Dell's hard drive crashed.  The first replacement HP wouldn't connect to Wifi and Geek Squad couldn't help from the store, so just traded out for this new one, and that problem is solved.  I'm not sure if my Win 10 is 32 bit or 64 bit, BTW, and don't know if it matters for this issue.  I was on my laptop last night and the keyboard kept acting wonky--slow response and I'd have to hit a key a few times to get the letter/number to type at times.  Also, even though I hit the numlock key, it wouldn't stay locked.  Please tell me this is a quick driver reset.  I really don't want to go back to Best Buy again. 

Answer:HP - 15.6" Touch-Screen Laptop keyboard issue

Hi ,Welcome back to the HP Support Forums! I understand you are having an issue with the keyboard not responding. I will be glad to help you. Please download and install Synaptics TouchPad Driver.  I know this is for the touch pad, but sometime the touchpad can slow down the keyboard. As both are input devices. Here is a document for Notebook Keyboard Troubleshooting (Windows 10, 8). Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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hi, i have an old compaq laptop running windows vista. just yesterday i was using it and i had to reboot it.. well when it booted back up and i signed in to my administrator acct..the screen turned to a solid yellow color. i can't see anything else on the screen besides the yellow. but when i sign into my kids acct, i can see the screen just fine. before all this happened, i was trying to uninstall the program called INTERNET DOWNLOAD MANAGER, which apparently had a bad key. i was trying to follow a youtube tutorial on removing the key from the .REG, and afterwards, i started having this problem. what could be causing this and how do i fix it.

Answer:yellow screen issue on compaq laptop

I'd try doing a system restore to see if that fixes it. Sounds like an issue with the registry entries you changed.

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I seem to have broken my laptop. I was trying to hook it up to a tv with an HDMI cable. Following the advice on a website I went to "Adjust screen resolution" to try and find the tv as another device and enable that. However there was no other device, so I decided to play around a bit to see if I could get something to , this was my mistake. On one of the drop down menus under the resolution menu I managed to select something which created a second device in the box showing how many displays you have. I was pretty sure it wasn't the tv but thought I'd keep playing around and on one of the other drop down menus I selected something like "expand across both displays"...said soemthing like that, and then that's when the laptop went blank, still a backlight coming from it but nothing but black on screen. I restarted the laptop, the screen showed up the windows starting stuff then the desktop flickered on for barely a second then it went back to blank screen. I can only guess I've created an imaginary device with obviously no display and this is what it is showing now when it's blank.
Hope this makes sense to someone else, not sure it does to me, I really shouldn't mess about with technology.
With some advice from someone else I tried toggling with the fn f buttons, f5 was the only thing that did anything but it just toggles from a light black to a dark black, as it would be if it were turned off. I have tried starting it in safe mode but it doesn't give me the... Read more

Answer:Laptop display issue screen blank

A Windows "System Restore" run from within Safe Mode should sort that out for you. If you don't know how to get to it then you'll find it under Start -> All Programs -> Accessories -> System Tools -> System Restore. Choose the most recent restore point when everything was working fine.

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So my sisters laptop which will be around 3 years old runs windows 7. The issue started where it would beep on startup I never knew about this till now but anyways it would bootup fine and work etc till a week ago the screen went dead while in use and would not come back on. So i tried it myself and it would not work it powers up and the fan works but no screen so I plugged it into a tv via the blue socket and it came on the screen of the tv and the laptop I used the laptop as normal for the rest of the day then again the screen went dead. I tried the tv cable and get no picture on either, I took the ram out and put in different slots to no avail the screen dont come on at all. I pulled the laptop to bits for something to do and cannot see anything loose. Any help would be great. Just to add it no longer beeps everything powers up except the screen
 

Answer:Emachines E627 Laptop screen issue

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Hey all, I'm having a dilemma.

TLDR: my new Acer Aspire E 15 laptop has a messed up screen, should I get a refund and either finance a MacBook or find a used MacBook, or try to repair the Acer?

In mid march I bought a new laptop - an Acer Aspire E 15 from Amazon. A couple weeks ago I opened it and there was a big black spot on the screen with white lines coming from it. The laptop hadn't been dropped or even moved, I don't know what caused it. But reviews on amazon said other people had the same problem a month or two after buying the laptop.

I contacted amazon and they said I can return it for a refund. I contacted the seller and they said I could send it to them for repair. However, I use my laptop for work and couldn't go that long without it for them to fix it. When I contacted Acer about the warranty, they said that since the black spot is "finger shaped" (??) it's not covered under warranty. But it is so large that it's a real problem when trying to work, or even just generally use it.

So now I have to decide whether to get it repaired or get a refund and buy a new laptop. I'm leaning toward the latter. I really want a MacBook and was approved for financing from Apple.
However, my friend made the point that computers are kind of like cars in that they depreciate in value after you buy them. So is it really worth getting a new MacBook and financing it? Or should I look into getting a used one for cheaper? If I get a us... Read more

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Just as the title states, my new bought laptop is extremely weird. I am currently having 2 issues, and yes I've searched already(even though its hard to search when this is so confusing)
1. Whenever sound is played on the laptop, WITH and WITHOUT HEADPHONES/MIC plugged in, the left side laptop speaker lets out a static sound for a while, and if a sound on the laptop ends, it ends after like 3-5 seconds.
2. The buggiest issue I am having, is my computer refusing to be the "actual" screen. What I mean by this is that if I screen capture my desktop, the lower maybe 1/6th of the bottom and the right side is cut off, the resolution being weird.
I.E If i stream, and capture a window, and my mouse is in the middle ON MY SCREEN, the stream will show my mouse cursor to the right and a bit below of where it should be in the middle.

Please help me, as I've already tried my laptop brand's customer service GIGABYTE, and Reddit, but to no avail, and GIGABYTE takes forever for them to respond to tickets, and all they ask for is if i installed anything, etc when I got the laptop, when the issue was from the beginning.

What I have tried:
Disable/Enabling NVIDIA/INTEL HD graphics cards
System Reformat
Updating drivers
Change resolution

Thank you for your time, and I pray that someone has a solution for me... this is extremely annoying
 

Answer:Hard to explain issue with Laptop and screen

Hi there

If you have tried a system format the chances are almost 100% hardware related.
You will have to take it back to the seller for inspection.

The will either repair the laptop or credit you.

Best Regards
Grant
 

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i just got a new laptop with a 17 inch screen, if i pull up a web site with allot of typed wording (not graphics) i can sometimes see faint green or red almost like a shadow of some of the wording. but if i go to a solid screen it is not there.. so i am almost sure its not dead pixels. anyone else ever experience this?

edit
did some searching on the web and found the term to be color bleeding?
 

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Hello, so I have this problem with my laptop screen, My laptop is a Dell XPS 15 and not even a month old. While I was reading an article online, I thought I heard a ding sound like what it makes when it asks me for administrative permission for a program to open or do certain functions and then the right upper corner and part of the right side of my screen dimmed. As if there is a shadow over it. When my laptop asks for administrative permission it generally does dim everything but the dialogue box that opens up but never have I ever seen it dim only a section of the screen and a window never opened asking me for permission for anything.

I tried resetting my computer and it changed nothing, I also tried changing my screen's brightness and the dimmed section does get brighter with the rest of my screen but it still stays a few shades darker than the rest of the screen. I do have a warranty that would cover any repairs and fixing that needs to be done but I am hoping it is something that can be easily fixed by myself because sending it in to be looked at, repaired and then returned could take a while and I obviously don't want to waste the time if somebody knows an easy fix to this. Thanks

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6058 Mb
Graphics Card: NVIDIA GeForce GT 525M , 1024 Mb
... Read more

Answer:Laptop screen issue, dimmed in corner

Try booting into Safe Mode. Since that uses a generic display driver and runs minimal software I think if you get the same dimmed part of the screen you can be pretty confident that you want to get warranty service.
 

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New laptop, booted for 1 and a half hours, now has a green line down the screen.

The retailer wants a screen shot by email before they will even issue an RMA No and agree to accept the laptop. I took a screenie with HypersnapDX but the green line doesn't show up.

They suggested a cell phone with bluetooth / usb - but the laptop doesn't have bluetooth and the cell doesn't come with a compatible cable.

Do I have any options here - software wise to enable me to grab a pic of the green line ?
 

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My laptop screen is dark. I can still hear the boot up sounds but I can't see anything. I tried to hook the laptop to an external monitor and still nothing. I would like to get my files off of the computer and onto an external hard drive. How can I do this?
 

Answer:laptop screen is dark - motherboard issue

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Hello, please help.

I have a laptop Dell Studio connected to Hitachi HDTV. The problem is that since at least 2 weeks ago when I connect the TV as a projector I am not being able to use the full recommended resolution wich is 1920x1080 because it won't fit my TV screen as it used to do.

Can you help figure out what is the exact problem now?

Answer:Laptop to TV output screen resolution issue

Adjusted aspect ratio on TV settings to fit the full screen.

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I have X220 which I enjoyed very much for the last one year. Warranty is just expired and unfortunately the system starts act crazy. I decided to reformat and go back to factory setting stage by using Rescue and Recovery. I could get to the Full Restore and could click full factory restore. The system ask me to restart but instead reformat the HD, the previous OS kicks in and reboot as previous setting. Please help!!!

Answer:X220 factory restore issue with Rescue and Recovery

Do you have Lenovo_Recovery patrition (Q: ) with several .wim files on that? Or do you have Factory_Recovery Media (CD+3xDVD or USB stick) with factory image?

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There's a 48-page discussion on the backlight bleeding of the x220 on the Lenovo forums (http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Faint-Ghosting-on-X220-IPS-screen/td-p/435201). There are also many smaller threads regarding problems with the x220 IPS screen and to a lesser extent the x230 screen. I recently purchased an x230 and experienced bleeding. Due to my onsite warranty IBM support came and replaced the screen- but the new one still had bleeding. Another engineer came out, brought a new back-panel (because the flex of the panel seemed to be causing it) and said "this isn't broken- I have seen lots of x220s and x230s with this problem- its a design default". Could I challenge Lenovo to provide me with an x230 IPS screen which does not bleed? I cannot believe Lenovo released/designed a laptop with such a glaring (no pun intended) fault. Has anyone here got an x230 (or x220) IPS screen where there is absolutely no backlight bleeding on a dark background?

Answer:All x220 and x230 IPS screens have backlight bleeding issue?

All X230 and X220 LG IPS will have some degree of bios bleed, it is just matter of severity.

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My x220 tablet is haveing issues with the graphics card shutting off. I purchased my x220t about 3 months ago and I have begun to have a reacurring problem. I will be running CAD 2011, nothing 3D, and the screen will spontanneously go black. 5 seconds later, it will restart and an issue report will pop up in the bottom right and corner of the screen. This issue is a real problem since I bought this laptop for engineering and with an i5 processor, CAD sould be running fine. I did not expect the graphics card to be a limiting factor since I am only using 2D visualls right now. I have tried to find similar if others have had a similar issue but I can not find anything. What should I do? ps, I have a screen shot of the info but I am unable to post it.

Answer:Lenovo x220 tablet graphic card issue

hey jwismer, could you uninstall the current graphic driver for you unit; let windows install its generic drivers and then test your unit with your CAD software.does the same problem occur?later, head to http://support.lenovo.com and install the latest graphic driver that is available there.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Hello, With the X220 Tablet, if I have a secondary display attached and the desktop set to 'extend the desktop', then touches are displayed as being invoked on the secondary display, even though I am clicking on the primary (tablet) display. Does anybody else get this effect?

Answer:X220 Tablet: Issue with touches and secondary display

Yes, received my x220 yesterday and have the exact same problem! This actually means that you cannot use touch when connected to your external monitor, which is NOT good!!! I do hope a technician can come back to us about this. Henrik

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Hi all  I have realy strange problem with my lenovo x220. So...When I connect displayport cable into my lenovo, system restarts. It occurs only when second device (projector) is turn on. System restarts everytime, also during windows 8 loading.I tried update intel graphics driver and reinstall it but it doesn't work. Someone have any idea how can I fix it? Thank You in advance!Mateusz

Answer:DisplayPort issue - x220 restarts after cable connecting

do you have another displayport cable to try?

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Hello, While cleaning the keyboard and lifting up the space bar the centre white bumper was broken. See photo (sorry for the poor quality):  Now the space bar will only work if pressed directly in the middle and with extra 'force'. What should I do? I could try supergluing the disconnected pieces...if this does not work is my only other option to order some kind of replacement piece?Thanks.K

Answer:X220: space bar issue due to broken centre bumper

I'd just get a replacement keyboard, they aren't that expensive. Plenty on ebay.
 
http://www.ebay.ca/sch/i.html?_from=R40&_trksid=p5197.m570.l1313&_nkw=X220+keyboard&_sacat=See-All-C...

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Hi,
 
I want to report issue with Lenovo X220 and Lotus Notes 8.5.x.
Problem is that Lotus Notes has missing some of its buttons.
Example if you try to forward message send button is not visible untill you refresh screen by pressing F5
I think problem is with Intel display drivers.
 
If you uninstall driver and use "standarg vga" all is working ok.
I have tested all Intel drivers that you can download on Lenovos site but everyone have same issue.
 
Also tested this with multiple computers and all have this same issue.
 
Any ideas?













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Answer:Graphics issue wih ThinkPad X220 and Lotus Notes 8.5

have you tried the standard intel video driver from intel's own website?

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I regularly use Lenovo update to check for any new drivers/updates. After an update to bios 1.25, my computer attempted to reboot, but it never really shut down. After 15 minutes of just black screen, I pulled the battery to force it off. When I attempted to reboot, no POST, just black screen. The Thinklight and green lights will flash, but nothing happens. So, I called Lenovo, and went through some basic troubleshooting which did not help. This all happened on Sunday, January 29th.  On Monday, January 30th, I called Lenovo again, and they said it would take about 2 weeks to :- send me the box- I send my laptop in- They fix it- They ship it back to me. I couldn't afford to wait 2 weeks, so Lenovo suggested me to find a Business partner locally. Lenovo site led me to Microserve in Burnaby, BC, Canada. I dropped it off on Monday, and they called me back on Tuesday to let me know that the mainboard needs to be replaced and ETA for the part is February 2nd, Thursday. Work will take 1-2 business days. So I waited. No update on Thursday, Friday or Monday (February 6th).  I called Microserve and they then told me that the part is not available, and they have no idea when it will come. They said they will look into it. So, I called Lenovo directly and asked them to follow up with this business partner about the part order. Today, I received a call from Microserve, telling me that the part MAY arrive in 2 weeks, and they will fix it WHENEVER the... Read more

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The screen is not all black, instead, pixels are washed out, leaving a halo in a few spots on the laptop screen, when the computer was initially started from the box. The first one was shipped and I assumed it may have been handled poorly and now the similiar with the second one. I will follow up with a call to HP, I wanted to know if the community has any screen quality issues?

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Hi,
The LCD screen on my laptop began to develop- a series of horizontal lines and over the course of two weeks it went from 3 or 4 lines to a total blurred white out making the screen completely unviewable.
I bought a replacement screen assembly and installed it and it appeared to work just fine. However once the remaining battery charge depleted, the laptop would not turn on and did not seem to charge. I tried the unplug, battery reset, hold power button combo but could not get the computer to power up.
I reinstalled the non-functioning screen and now the computer will power up - but I cannot see anything on the screen.
I wondered if it was something to do with the comp not recognising that the replacement screen was open. Has anybody got any advice or similar experience of this.
I'm cracking up a bit here as I thought it was solved but now it's not
Thanks
Samsung Series 9 NP900X3C-A07UK
Win 7
Intel Core i5-3317U
4Gb RAM
64-bit OS

Answer:Samsun Laptop screen replacement power issue

Assuming you tried powering up with the battery removed and that didnt work, did you remove the battery when you replaced the screen?
It seems likely that you have damaged the power circuitry on the motherboard.
Your theory about the laptop not recognising that the screen is open is reasonable but the wrong way around as it must have noticed that the screen was open as it continued to run until the battery went flat. Its usually the proximity of the screen to the laptop body that trips a reed relay that turns the laptop off.
Its possible that the reason why it powers up with the old dead screen is because being dead its not consuming any power but when you connect the new screen it refuses to power up because the power drain is too much for the damaged power circuitry.
Of course all of the above is supposition and the problem may be due to something entirely different.

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Hello there, its the Celestial Crown Prince of Canada here.I've been a loyal user of HP Consumer-Level Laptops for 2 years.It seems that there is a screen display issue with my Laptop.For myself, this is the first time an issue of this kind has occurred. For some reason, during my current(well, now its my last) session, my screen went totally blank on me and turned black, as if the laptop was in an off sort of power state, however, the laptop power was still on and before the issue suddenly decided to happen in front of my very eyes, I had been using the laptop, and was even working on doing some coding...some of you may know me as the creator of the Celestial Crown System.ini Configuration File.Apparently, this is a known HP Laptop Issue, and I'm not sure if HP is actively focusing on fixing the issue so that it does not become an inconvenience to other HP Laptop users or buyers.Is there any known solution as to how to fix this sort of issue? This is very critical, and I was in the midst of trying to save the rest of my code in notepad to my desktop, but I would surmise that asides from the 2 files I was able to save, the rest would be gone unless I would be able to resume my last session which I highly doubt at this point. If anyone could please let me know as soon as possible, I would immensely appreciate it. ~CCPOC Benson Lam











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Answer:[URGENT] Need response about Laptop Screen gone blank Issue

Hi there @BensonLam?,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the black screen. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Here are some documents to help.Black or blank screen with blinking cursor after entering Windows passwordComputer Starts but Screen Remains Blank Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.

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Hi allI?ve been experiencing problems with my Sony Vaio Laptop off and on for about 3 months (the laptop is 18 months old).Basically the screen goes blank for no reason when I?m on the internet, listening to music, working. The backlight is still on (I can adjust the brightness of the screen using shortcuts) and the laptop still runs (music still plays etc) but I can?t see the screen.I have found by hitting the space bar repeatedly can sometimes make the screen come back to life, but not always but I don?t know why this is happening.I contacted Sony and they said ?From what you describe it would appear that there could be an issue with a connection with the display. It may be necessary to arrange the collection for repair of the VAIO... To confirm if this is a hardware fault with the VAIO we would recommend that a full system recovery is carried out on the VAIO.? which basically means it goes back to factory settings, which is something I want to avoid as I haven?t backed up any songs, work, photos (I?m buying an external hard drive this week).Has anyone else come across this issue / has any insight how to overcome it?? I?d be grateful for any advice. I?m not very technical so go slow with me!Thanks in advance.

Answer:SONY Vaio Laptop Blank Screen Issue

from what Sony are saying it sounds like this may be a known build fault or loose wire problem. If this is the case returning the laptop to them would seem to be your only option. It always pays to back-up your work regularly, it's a good habit to get in to. You never know what might be waiting around the corner!?

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