Computer Support Forum

Ideapad 510-15IKB - Drivers for media keys (play/pause, stop etc.)

Question: Ideapad 510-15IKB - Drivers for media keys (play/pause, stop etc.)

Hello!My Ideaapad 510-15IKB has 4 media keys on the upper right corner of the keyboard. They are non-functional and I can only assume I am missing a driver for them. All of the other keyboard function buttons work (Fn + F keys). Can you point me to a driver for them? Many thanks!

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Preferred Solution: Ideapad 510-15IKB - Drivers for media keys (play/pause, stop etc.)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi,

No idea how this started happening, but I've found that the media keys on my HP laptop no longer work. Found the error in spotify, but I tried musicbee (the other music program I use) and they don't work there either. The keys are the default ones and they replace F6, F7 and F8. Any help would be greatly appreciated! Not sure what kind of logs or anything would be useful nor if I need a driver update or anything if someone could point me in the direction of what kinda info I should give, that'd be great.

Thanks!

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Hi everybody,As i'm fond of music and good music player, i don't use WMP but the wonderful Winamp.I really like the sensitive multimedia button of my ideaPad U330 BUT how disapointed i was to observe that each time i used the Play/Pause button it opened WMP.I did succeed to map all the keys with winamp by activating the hotkeys, but each time i tried to use play/pause it actually paused or played winamp but opened WMP ...After some research i found i nice way to disable the opening of WMP, i will first explain how I did it so maybe some people could edit the method or go further with lenovo utilities. At the end of the post you'll find the very simple solution.I spent some time on the forum where i found similar threads saying to use "SharpKeys" to remap the play/pause button to another keys, and map that another into winamp, but ... i didn't like it ... .I used process monitor, which is a wonderful tool from Sysinternals (Microsoft Technet), which shows you everything, and especialy everything that happend in the registery in real time.And i discovered that when you press one of the multmedia Keys it fires an application called "utility.exe" which is located here : C:\Program Files\Lenovo\Energy Management ....which does that:As you can see the first thing utility.exe does, is to locate the installation folder of WMPthen it tries (a lot of times) to create the file (i didn't add this part to my screenshot as it was about 50 lignes ...) after that it does some other registery... Read more

Answer:Solution for Multimedia Play/Pause button opening Windows Media Player on IdeaPad

THANKS ! I spent a good 2 hours trying to resolve this, and I am really dissapointed that Lenovo doesn't let you pick a program to hotkey.  I am very thankful for your work on this, I can now like you enjoy winamp again to my hearts content. 

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fan always on high until cpu used 0%. i've updated last bios and still have the same problem

Answer:Ideapad 510-15IKB i7 fan not stop

Hi there, Sherbiny                   -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
When you have a moment, can you please refer to this bug that was filed regarding a similar issue and let me know if it is relevant to the problem you are seeing?
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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Product name: HP Pavilion Sleekbook 15 PC Product number: C6N92UA#ABA Windows 8.1 64-bit  Oddly few days ago while listening to music, I went to press the pause/play button which is key f7 and it didn't work when it did before. All the other keys work on the keyboard except for the ones that control music i.e. multimedia keys. I did a hard reset, made sure I have the updated BIOS and still nothing. Laptop is out of warranty for a month, hoping this can be easily fixed by updating a file.  Has anyone else had this issue? No liquid was spilled on the laptop, happened once and HP had to fix it last year, Windows is also up to date as well. Please help!

Answer:Multimedia keys not working anymore (ex: play, pause, skip f...

Hi, Download and reinstall HP Quick Launch software from the link below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58626.exe When the re-installation has completed, restart the notebook before checking if the multimedia keys function correctly. Regards, DP-K

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Hey, everyone, My laptop doubles as a jukebox, and I miss the standard Fn play/pause and previous/next shortcut keys. Is there a way to unlock this function on my Yoga 3 Pro? For reference, I'm using iTunes. Thanks!

Answer:Yoga 3 Pro - Multimedia Shortcut Keys - Play/Pause - Previous/Next

Hi zedxelite, I tried looking at the Yoga 3 Pro HMM, but based on what I can see here it doesn't give that kind of functionality.  You can check this one instead and maybe this will do what you would like to do.  Hope this helps!

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I can't seem to find the shortcuts for play/pause and previous track/next track. Is it possible that they made the keyboard without them or does Lenovo have special shortcuts for this?   

Answer:Ideapad Z510 where are the hotkeys for play/pause?

Have nobody else thought about this?

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I have hama mp3 player (german product) and there is no a pause button.( it has something else that you can press a button and press it again and repeats that part but it does not mute it so there is no pause... however,i want to make the play/stop button to play/pause,,,is that possible?

also i look for a "remote controll earphone" with pause...can you tell me one, and if this will gonna work?

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So i recieved my spectre x360 in the mail last weekend and it occurd to me at one point that the f9, f10 and f11 function keys (the previous, play/pause and next keys) were not working. I do not remember if they worked before or that they were broken from the beginning They do not work with any music app that is running in the background: spotify, groove music or windows media player. I realy would appreciate any help at this point because this problem has driven me nuts over the last two days.

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Hi,I have a YOGA 910 (4k, 16gb, 512 gb ssd) and was not able to use multimedia control keys with programs such the Windows Groove Music, iTunes or any other. The machine actually doesn't have multimedia control keys for pause/play, next and previous track (only for volume and mute control), which is kind of sad for a high end machine, but you still should be able to use with "alternative solutions".I tried two things:1) bought a Lenovo Yoga Mouse, which is awesome (btw) and transforms itself in a multimedia remote controller --> however, the pause/play, next and previous track buttons don't work (only the volume buttons);2) used a software solution like AutoHotKey to create my own shortcuts for these keys (or Sharpkeys, if you like, but I didn't try it...): I created some shortcuts mapped to the Windows commands pretty much like described here.I tried both solutions and they didn't work, what made me believe that this is a problem with the machine itself...Is anybody facing this issue?Does any BIOS update in the roadmap will fix that? (Note: my BIOS is updated to the latest version 2JCN35WW up to 2/16/2017)Thanks, 

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Is it possible to change the link to the WMP of the Play/Pause and Stop Button?
Because by software only the Network and Media Buttons are changable.
And I don't prefer WMP to be my favorite media player.

Answer:Is it possible to change the link to the WMP of the Play/Pause/Stop buttons

Unfortunately, the buttons are configured with WMP (if CD is inserted) and WinDVD (if DVD is inserted).
I presume you cannot use the buttons with 3rd party applications.

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I've have tried just about everything i can to get those buttons to work, but it seems like their just their for fun. any suggestions?

I'm also wondering if anyone knows if it's possible to download drivers to make the sd card reader able to read mmc cards...?

Answer:Problem with the play,pause,stop etc. buttons on Satellite M30-842

Hi

I don?t believe that the buttons ate there just for fun. If the notebook is not preinstalled with recovery CD all tools must be installed properly. I am not sure but ?TOSHIBA Controls V3.01.0400? tool is responsible for this buttons.

To read SD cards you must install SD Card Driver Set V2.0.4 and TOSHIBA SD Memory Card Format V2.0.1.1 tool. Try it.

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good timeWhy are there only drivers for Windows 10 for ideapad 510-15IKB?Why are not Windows 7 drivers for this laptop?Windows 7 is much easier for users, and many use this Windows.Please publish Windows 7 drivers for this 510 laptop model.

Answer:Windows seven drivers for ideapad 510-15IKB

If your system has a 7th generation Intel Processor, which I believe it does, it is Microsoft that does not support anything but Windows 10 on those latest Intel processors, so that is why Lenovo's site can only provide drivers for Windows 10. If you just like the look and feel of Windows 7, you might try running a free program (they do accept donations) called Classic Shell, which allows you to make Windows 10 Start Menu work like Windows 7, or XP if you prefer, yet still enjoy the speed and stability of Windows 10.   I use it myself, and put it on my parents PC to simulate their old Windows XP look and feel for them, and it works great. There is also another program called Start10 that is similar to Classic Shell, but it is not free, and I find that Classic shell has worked perfectly for me. Cheers,

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Hey all,

I was wondering, is it possible to change the thing the buttons on the top of the keyboard? Because I use a nice media player now, embedded in the vista sidebar. However, the buttons like next song and pause/play do not work on this one. And there is no option in the play itself, so is there some other way?

Thanks in advance :)

Answer:Satellite A200-1TW using buttons (play, stop, pause) with other player

The Media keys send standard Keyboard Media Messages to your programs.

If your program (your nice media player) is not designed to receive these standard media key messages, the program wont recognize the media key messages.

You need to change the keyboard options in your nice media player. If you cannot find these options, you'll need to use another media player, such as WinAmp.

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Hi,
I've never posted on a tech forum and I hope I'm even on the right board.
I have somehow managed to deactivate my hotkeys on the side of my Toshiba Satellite laptop and I have no idea how to correct it. I primarily use Windows Media Player for my music and it is much more convenient to have these keys operational.

Many Thanks.
 

Answer:Hotkey (Play/Pause, Stop, Forward, Back) Problem

You could try reinstalling the Toshiba Common Modules as well as the hotkey software from your source cds.
 

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i searched a lot for drivers but at support only given drivers for windows 10 x64 bit. https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/300-series/310-15ikb/80tv/downloads...i installed all drivers one by one but some gave success and mostly failed. i need drivers for windows 8.1 pro x64 bit. please lenovo team help to solve brand new machine lenovo 310 ideapad 15ikb 80tv. https://photos.app.goo.gl/r6tr8qreAAESqjnJ2https://photos.app.goo.gl/VEd9ErmF1zROrVJO2https://photos.app.goo.gl/K7lFW3TsFiVT2a4q2https://photos.app.goo.gl/1bFKyFt4993NgNRD2 wifi is not working also.......i need all factory drivers. audio, graphics, networking lan, wireless wifi, etc....please

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I have a brand new, week old Toshiba P775-S230 running Windows 7. I have installed and ran a couple different music media programs (WinAmp, Media Monkey, SongBird) and have used the play/pause button on the laptop and it's worked fine. I installed/ran windows media player for the first time a few days after I got the computer. I haven't used it often, and my computer has been restarted and shutdown several times over the last few days since then.

All of a sudden, the play/pause button wants to open windows media player everytime I go to use it while in a different media program. By the way, I'm aware that WinAmp has the global hotkeys options and I have them enabled, and I've turned them on and off to see if it solves this problem in anyway.

What made this happen all of a sudden? I didn't change any feature in the media players and I've restarted the computer a few times since it has begun and it still happens. It's become a shortcut opening command rather than play/pause command for the current open media program, which is what I'm use to from all other computers.

I have Googled the problem and found a few others who have this as well, the few solutions given to them don't seem applicable or don't work for me.

I know I can't uninstall windows media player, it can't be fully uninstalled since it's part of the OS, but what can I do?

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Hi, out of a sudden the cam stopped working, I tried to check if there's any updates for the driver installed and the page returned after entering my laptop serial number (*********) is:
Error 500 internal server errorPlease return to the homepage back.
 
Mod's Edit: Serial number removed from public view to protect owner from its unwanted use. Also added model number to Subject line for clarity

Answer:Ideapad 510-15IKB - Cam not working/ Drivers page returning error

Hi Nour-J, The page error might have been a temporary issue. I just check the support site and its currently working.  In any case the system should also have a copy of the drivers in "D:\drivers\" if it had windows pre-installed.If any case installing the camera drivers does not work, try re-installing the chipset drivers also. Hope this helps. Cheers, 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 





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Hi




First off: My drivers are up to date as from August 15, 2015 and it didn't solve anything.




The problem:

My media buttons (the ones on my keyboard {picture below} of my Razer keyboard and my HP Spectre x360 Laptop) don't skip, pause or play a song in Spotify anymore. To explain more clearly I made a video about it on YouTube where I illustrate the issue. I read about disabling Windows media player sharing network service in system configuration but as soon as I'm out of that window or close the system configuration window then the media buttons don't work (regardless of the fact that the Win Media play sharing netw. is on or off (after pressing apply). It's all illustrated in the video though, so if it's not clear what I mean check out the video.




Hope someone has a solution to this!


https://youtu.be/uLXv_FoNRlA

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Hi, having a bit of a weird problem with my media keys on my keyboard. If a song is a decent way through and I press the play/pause button, it skips the song back to the beginning as though I pressed the <<l button. If the song has only just started, it functions as usual.

However if I manually skip through a song within the software and then play/pause with the button, it works normally...I'm using winamp at the moment my keyboard is a Logitech K360 wireless.

Answer:Media buttons on keyboard: Play/pause restarts songs

Have you installed the latest version of Logitech SetPoint?

SetPoint

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I have a brand new, week old Toshiba P775-S230 running Windows 7. I have installed and ran a couple different music media programs (WinAmp, Media Monkey, SongBird) and have used the play/pause button on the laptop with success. I installed/ran windows media player for the first time a few days after I got the computer. I haven't used it often, and my computer has been restarted and shutdown several times over the last few days since then.

All of a sudden, the play/pause button wants to open windows media player everytime I go to use it while in a different media program. By the way, I'm aware that WinAmp has the global hotkeys options and I have them enabled, and I've turned them on and off to see if it solves this problem in anyway.

What made this happen all of a sudden? I didn't change any feature in the media players and I've restarted the computer a few times since it has begun and it still happens. It's become a shortcut opening command rather than play/pause command for the current open media program, which is what I'm use to from all other computers.

I have Googled the problem and found a few others who have this as well, the few solutions given to them don't seem applicable or don't work for me.

Answer:Play/Pause Button Opens Windows Media Player

I have tried system restore and no resolution. CTRL+P pauses fine, but the program has to be maximized or up front for that command to work. The play/pause button feature is great since it pauses the media program playing currently without the program being brought up front so you can be in the middle of another unrelated program. This is what I've always done in the past on other computers.

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Hi!

I recently got a Satellite U300. Running Windows XP SP3. The media control keys at the top of the keyboard are recognized fine within Winamp 5.5 except the Play/Pause key. I tried using other programs, but nothing seems to recognize the key presses of the play/pause key, while all the others (including the volume dial) are recognized as standard media keys. I was wondering if the key on my notebook might be broken or if this was due to the setup of the particular key.

Also, I was wondering if it was possible to prevent the volume dial from adjusting the main system volume, or making it adjust it in smaller increments - at the moment turning it adjusts both the Winamp and the main system volumes at the same time.

Thanks!

Answer:Satellite U300 - Play/Pause media key behaviour with Winamp

> I was wondering if the key on my notebook might be broken or if this was due to the setup of the particular key.

It?s not a fault and the keys are definitely not broken.
Usually these Toshiba controls utility are designed to control the software like Windows Media Player (CD) or WinDVD (DVD).
Other 3rd party applications could have some problems using these buttons due to the compatibility issue. But once again; this is not a fault.

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Hi! I've just bought a lenovo y310a. Everithing works great, but I have a little (and stupid maybe) problem that i cannot resolv.I normally use Winamp, and I've configured it's global Hotkeys to control it from the keyboard using fn+f9 fn+f10 fn+f11 and fn+f12.They all works great, but the fn+f9 (play/pause) automatically opens Windows Media Player, it works in winamp, but also opens Windows media player.How can I avoid this?, because it's a bit annoying to close media player constantly.Thank you in advance!Sory for my bad english..

Answer:Play/Pause Button opens Windows Media Player

I'm having the same issue... Can someone help please?

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My laptop is the Toshiba Satellite E100-004.
is there a way do disable The multimedia Touch Panel (Media Buttons on top of keyboard - mute-media-play/pause-stop-rewind-forward-) ?

thanx

Answer:Satellite E100-004 - Can I disable media buttons like mute, play pause

Hello

Please don't be mad on my but I don't understand your question. These buttons are by default set to run with preinstalled Windows media player. If you don't like them simply don't touch them.
I just know that you can change settings for browser and multimedia button and define which application should be open with these buttons.

Anyway such option is not known to me.
Why you want to disable these buttons?

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Since a few weeks, the keys I and K sometimes randomly stop working. I first noticed it four weeks ago. At first I only had this problem when entering my password (I have Windows 8.1), I would try to enter my password and then notice that my "I" didn't want to work anymore. Pressing the button for a long time made it work again. When my laptop was fully booted I wouldn't notice any problem with the keys, not even a little. But slowly over time, there was no way I could make my I work when I was entering my password and then I also noticed my K didn't want to work either. It started happening randomly when I was on the internet or writing on Wordpad: my I and K would stop working. First after a bit of pressing on both keys at the same time it started working and so I ignored it, but now sometimes i'm waiting and pressing the buttons for ten minutes long before they work properly again. For 3 minutes they work, only to stop working right afterwards again. ^, *, -, and . stop working too, but those are only minor problems. I can work without punctuation, but I can't work without my K and I. I don't think there's a problem with the keys itself, I assume if it's something with the actual keyboard then my K and I would stop working seperately at different times, and not all together at the same time? They don't feel stiff either, and I also never eat at my laptop so it's definitely not bread crumbs or anything under them if there is. I  tried something that I re... Read more

Answer:Y500 Ideapad, some keyboard keys stop working

Welcome to the Lenovo Community !
 
If you have a USB keyboard available can you try that and see if the problem continues ? 
 
I suspect that the USB will work without problems,  That the problem you are having is with the keyboard itself.  Since the problem is random, but slowly getting worse and centers around the K and L keys could be a good indication of a keyboard defect.   Is your system still under warranty ? 

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Hello There is a feature in Lenovo Ideapad 310 which is being annoying to me: the trackpad is deactivated when I press a key in the keyboard. How this can be configured on Xubuntu 16.04, Ubuntu Mate 16.04 and on Asus M2400Ne with a Synaptics device, looks like this is solely a software issue, but I was not able to find where is this configuration on Windows 10. The Windows 10 options in Configurations-> Devices-> Mouse and Touchpad had no effect, even the option to delay the time between I use the keyboard and click was not effective. Control Panel -> Hardware and Sound -> Mouse had no option to change this too. I have searched and found this topic, but I am seriously concerned regarding messing with Windows registries. I do not want to change registries I do not know because I need the capability to boot the computer after this. I tried to find the registries cited on that topic, but could not find them. Is there a option somewhere which I can deactivate this behaviour? All drivers are updated using the System Update program that came installed on the computer. Windows 10 is updated too. Thank you.

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So I got a new ideapad U110 (love it!) and did a cold install of vista business (since the upgrade option, which keeps all your data, only allows to upgrade to vista ultimate, thus I was forced to do a cold install).  I kept everything that came on the D drive, in the folder called "drivers" plus everything in C:\programs\lenovo, by burning it to CDs.  I then did the vista install, and then ran all the driver installs from the CD.Problem is, nowhere in the drivers folder, or on lenovo's support site, or anywhere else, is the media key driver or software.  Thus, these keys are now rendered useless. Also the U110 did not come with any CD or DVD for backup (lucky I have vista on a DVD), so I can't see how to find this software. There are also a couple of other utilities that came with the computer (Shuttle center II) which I'd also like to get back.  Are these available anywhere to download? Thanks 

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Hello everyone.

Is there a setting I can use to stop WMP 9 from playing one MP3 after another..I mean just play one in the list then stop..and let me select the next?

Instead of continuous play.

I am using Windows 2000, and of course windows media player 9

Thanks
 

Answer:Windows Media Player 9 stop constant play

Put only that one on your play list.
or just remove all the others.
I think a right click on that song will give you a list of options.
 

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My Z60t(2511HAU) not able to boot.If I let it sit for half a day and power and battery unplugged. then connect the power.The first time I boot it, it will have no beep. But it does not have any display. If I power it down at this time and then reboot it.It will give the following beeping sound: three beep pause one beep pause four beep pause three beep.What does this mean?  

Answer:Z60t not boot up, no display at all, beep sound: three pause one pause four pause three

Hello hua_zhong_8611, welcome to Lenovo forum!  It seems that either your ram or system board produce the beeps and blank screen. Please refer to your Hardware Maintenance Manual page 50f..pdf. Reseating the ram or removing one, if 2 dimms are installed, could help to narrow down the problem.  

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Hi..
My problem is that Non-plug and play drivers stop responding, which causes the computer to stop functioning. Then i'll have to turn it off from the cable and reboot.

Sometimes it happens after 10-15 minutes from the time I turn the computer on.

the previous pic. shows the drivers i'm having trouble with

the next pic. summarize what i'm facing due to drivers problem. [pic. from tuneup]

To mention, the problem started 2-3 days ago.

Thanks in advance

Answer:Problem with Non-plug and play drivers [stop responding]

Have you checked for malware? I'd suggest running the free Malwarebytes. Update the database and run the full scan. It could take over an hour depending on size of hard drive.

Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

If Malwarebytes is clean I'd next check the integrity of your system files. Try running System File Checker. If it finds any problems run 3-4 scans.

SFC /SCANNOW Command - System File Checker

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Question: ideapad 325-15IKB

i would like to know if these two new laptops would run Ubuntu or other linux distributionshttps://www.pcdiga.com/portatil-lenovo-ideapad-320-15-6-320-15ikb-706https://www.pcdiga.com/portatil-lenovo-ideapad-320-15-6-320-15ikb-173

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Please suggest a compatible ssd with 128 or 240gb capacity, which can be installed in place of dvd drive . If possible mention step wise procedure.

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I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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Hi, Driven by the good performance of some Lenovo Thinkpads from friends, I just bought an Ideapad 510-15IKB and everything is just great, except for the fun noise! It is completely insane, I can hear all the time, even after booting without anything running. After searching a lot on the web it seems to me that this is quite usual on this Lenovo machines and the company is not answering at all to the customers request. Is it that hard to release a bios update that changes the behavior of the fan or does it mean that this design has a cooling problems and it needs to have the fan constantly running?I know that it is not fair to argue that the temperature of the cpu is around 35C and the fan is running, because if the fan was not running the temperature would be higher for sure, but would it be higher enough to justify that the fan is always running at a earable pace? I guess that we, the customers, just want an answer from Lenovo, either saying that this is like it is and we need to live with that or, the preferable one, a BIOS update... In my case, I will wait a couple more days to see if any solution comes up and if not, I will be returning the laptop and buy something that is not Lenovo. ThanksPedro





Lenovo Ideapad 510-IKB

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Gets louder when the CPU % in task manager goes up, even on idle its still feels too noisy. i've tried updating from the lenovo companion app but did nothingSeen many posts on this already wondering if there will be an update soon. 

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I have ideapad 320-15ikb whose heatsink is at the bottom. Sometimes it gets heated whenever i play games on it. Would you recommond me to use cooling pad to fix its heating issue? I am bit confused about using cooling pad as the heat sink is at the bottom. Will the cooling pad block the passage of hot air from laptop ?

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I updated my laptop to Window 10 x64bit KB4033637 then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help

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Beim Versuch das Display zu Projezieren bricht es mit einer Fehlermeldung ab.

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I just wanted to know if there was a way to change the amount of dedicated video memory?

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Hi guys,I bought a new 510-15IKB (i5-7200U type). It came with DOS, I installed win10 and configured everything, installed drivers etc. My problem is the fan, it keeps working constantly in idle, even on battery, on battery saver mode, so it just totally neglects the energy management settings (passive cooling, etc.) and CPU temps (34 Celsius and the fan keeps working).The fan is working in its lowest state (maybe, never heard it be quieter), so the problem is not a loud fan, rather that the fan never turns off during idle. I'm an IT guy, I know how to make things work etc, but this just can't be solved by me.What I tried:- Restart etc.- Reinstall drivers from support page downloads- Install newest drivers from parts manufacturers (intel etc.)- Set different energy management settings- Updated UEFI to newest version (3JCN23WW)- updated win10 totally- ran malwarebytes anti-malware and kaspersky internet security 2017, both finished without finding anything- restarted with discrete graphics turned off in uefi- restarted with fast boot turned off in uefi- even tried it using an Ubuntu live session and it is the same And there is a strange buzzing sound on movement if it is perpendicular to the surface of the fan, it's really quiet, but happens on smaller movements too, and it even happened once while the laptop was completely still on the table. This part of my problem might be totally normal, so my bigger problem is with it not turning off.It seems like a UEFI problem... Read more

Answer:Ideapad 510-15IKB fan never idling

Tried reflashing the same BIOS but it did not help anything (as I tought it wouldn't).Moreover, the fan made the buzzing sound again, I could make it go away by tilting the whole laptop 90 degrees back to vertical position and then to horizontal.

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hello , im just curious about my laptop with i5-7200u cpucan i change the cpu or upgrad it or its impossible ?thanks in advance

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back light issue..This is new laptop and i see this from day1.Could i get it replaced? as this is not the standard i expected from lenovo.and i dont feel it as a perfectly finished product.


























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Hi,Recently bought Ideapad 320 - 15IKB (model 80XL00SKSP) and since it's only 4 GB RAM, I wonder if it can be upgraded, and what's it's limit size (8, 12, 16 GB?F.E: could I install a 8GB module DDR4 2133MHz SODIMM 260-pin SO-DIMM? Thank you!!

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Hi, I recently bought an ideapad 310 and I've been trying to connect it to my TV using the VGA connection without success. As soon as I plug the cable in to the PC port the screen freezes and showing only the desktop. Any open window cannot be accessed and even though I can bring up the start menu I cannot launch any program and see it (the program runs but I cannot see it). The HDMI connection works well. Has anybody had the same problem? Can it be a display setting set wrong? Please advise.Many thanks in advance.

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Just got my brand new Ideapad 520-15IKB (type BF81), and it is without optical drive.Will adding a DVD RW void my warranty?I want to get an original one with the color of my notebook, Bronze Metal. 

Answer:Does IdeaPad 520-15IKB 81BF004NRI

Hi stefboy01,
 
Welcome to the Community Forums.
 
In general sense, upgrades such as adding optical drive should not void the hardware warranty as long as nothing gets damaged during and after the process taken. This however may be different from each region as Optical drives are non CRU parts (non customer replaceable parts as it would need special tools to perform).
 
Detailed discussion about warranty and upgrades here.
 
Best action plan is to just inform technical support of your planed upgrade. It would also help them document the upgrades since those we add is not part of the original in-warranty parts to avoid confusion in future repairs.
 
Hope this helps answer your query.
 
Regards

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Just brought brand new  ideapad 310 15IKB, customized it and replace 1tb SATA with 512 SSD. After getting home, I charged it for two and half hours for electrons to wake up. After this when I hit power button laptop doesn't start, nothing powers up up except power led get lit for 2-4 seconds then it also fades away. Total black out. Please help. Suggestions are much appreciated. 

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hi everyoneI have a simple question can i install windows 7 on my ideapad 310-15IKB? and where can i get all drivers from? or at least the most important ones?Cause i looked all over the web and can't find a simple answer.Thank you.

Answer:Windows 7 on ideapad 310-15IKB

Hello Nordinator,
 
you can try to install Windows 7, but it is not supported.
There are no drivers, because i.e. Intel doesn't support Windows 7 on a Kaby Lake CPU.

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Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

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how can i active conservation mode in my lap? and lenovo settings not working in my win 10

Answer:Ideapad 310-15IKB LenovoSettings

Hi Ibra_kam, 
 
Welcome to the Community Forums.
 
Have you tried updating it to the new Lenovo Vantage.
It would offer same battery and power management thresholds for your laptop.
 
Regards
 

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can i add 120gb ssd with 1TB default hdd in lenevo ideapad 320-15IKB (80XL0376IN)???

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Hi,How can I turn on the backlight on the keyboard? Or does it have backlight at all? On some pages it says there is backlight, on other pages it does not say anything. Confused!

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hii've got this laptop a few days ago and everythings works fine except a disturbing cpu fan policyit's constantly running even when i leave it idle for a long time and nothing is using cpu (temps hovering around 30!! and fan is running forever!!)my question and request is why there isn't any option or tool or bios setting to adjust cpu fan policy??beside a constant noise (it is not very loud though but audible) it can wear out cpu fan because my laptop is runnig about 15-16 hours per day and i dont play game or run heavy load softwares and i'll appreciate a more silent cpu fan policy

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Good afternoon,I am having issues with the touchpad driver. I really despise two point scrolling and would like one, but the current version of the ELAN software does that is available for this laptop does have the ability for single point scrolling. Is there some other software i can use to enable this or am i pretty much SOL until an update hits that brings it to the current version? I have tried accessing the Microsoft Update Catalog for the driver, but it just crashes after an attempt to move the mouse so i had to roll it back.Any help would be greatly appreciated. Thanks,Jake

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hello!my airplan mode keyboard button dosent work.whats the problem?

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When I'm typing in internet explorer, keys jump into some sort of shortcut mode instead of allowing me to type. Seems to be intermittent. Thoughts? Is there a setting I can change?

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I have a HP pavilion with windows vista. I played a informational lecture dvd. Then changed to a new dvd. It came on in pause and wouldn't play if I clicked on it. I turned off computer then restarted it but problem remained. I tried starting from media center. Same thing but box came up and said major part failed. I also tried with first dvd that had worked earlier but now it won't work either.What should I do?

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ive been trying for hours to find out how to change the value for the fn + fx keys.Ex. i want the fn + F5 key to pause/play music or movie instead of refreshing the web site. so far i had come to conlusion that i need to change somthing in the regedit, but i can't find the place to change it. please help me and thanks  P.S. i have a Lenovo z50-70

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HiI cant find the right charger for the Ideapad 310. Does anyone have a link to the right one? When I ordered I got this big USB charger thing. I need a reaaly small round charger that fits my computer

Answer:Lenovo ideapad 310 -15ikb charger

Hi there, Loftaas         -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please go through the below HMM (104)
https://download.lenovo.com/consumer/mobiles_pub/ideapad_310-14ikb_310-15ikb_310touch-15ikb_hmm_2016...
 
Update us how it goes.
 
 
 
Regards,         
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I often encounter this, but here is the real headache. I have googled a fix for this, but unfortunately it will only work if the battery is removable, which case not for the Ideapad 310-15ikb. Always have to revert back using Acronis. Any other possible solutions for this?

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I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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I usually use my laptop for gaming. I run GTA 5 with 512 Mb VRAM and it's doing quiet good with 8GB but I want improve so I have been looking for solutions and found that increasing RAM can improve the performance so I was searching for 16 gb ram but couldnot find a compatible RAM can u suggest the chip specifications that I need to have...

Answer:Regd RAM upgrade ideapad 310 15ikb

Hi,  Bhanu ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
To answer your question, it would be the same on the product specification page: 
 
12GB max / 2133MHz DDR4, dual-channel capable,
(4GB memory soldered to system board, one DDR4 SO-DIMM socket)
 
Checking on the hardware manual, max ram of 8GB recommended for best performance to incorporate dual channel. 
 
FRU recommended part list (item6 page89) for compatibility, directions for DIMM changes on page 39-40. 
Checking on the task manager would help if additional ram helps your applications and usage thru multiple browsing.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I have a problem with flickering screen which sometimes is very intensive, sometimes not. Mouse pointer is also behaving strangely according to flickering intensity. I tried reinstalling OS, drivers and finally found that the problem is caused by Intel UHD Graphics 620 drivers. Tried these from Lenovo website, also generic from Intel website, but result is the same. Other drivers (including BIOS) are up-to-date. External monitor (with 620 drivers) and BIOS/Windows install screens works great, so I gues the problem is not in hardware. Now I have to use default Microsoft basic display adapter, but with this I am unable to connect external monitor. Is it worth waiting for new drivers? Or should i give back this computer to warranty (bought only yesterday). Laptop specs:i5-8250U 1.6Ghz8GB DDR4 RAMNVIDIA GeForce MX150 2GBSamsung 850 Evo (changed instantly after buying)

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Hello friends,I bought a Lenovo notebook a couple of days ago and installed a Sandisk SSD replacing the original 1 TB Western Digital harddisk. I installed Windows 10 and then from the Lenovo webpage i installed the required drivers etc. And with the first restart the system did not boot and poped out a epairing disc notification. But no matter what i tried disc was not repaired.Anyway i reinstalled windows 10 and after installing the drivers once again the same thing happened. I suspect intel rapid storage drivers are causing this. But have not done any trial and error attempt yet. Any of you faced such an issue ? Thank you 

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Hi I am looking to upgrade the RAM on my Lenovo Ideapad 510-15IKB Laptop of model type - 80SV00FEIH. It currently has 8 GB DDR4 RAM and I was wondering what the max capacity is? Also, how many slots are available and among them, are any free? And to upgrade RAM, by opening the back of the laptop, will my warranty be voided? Sorry if this has already been answered. Thanks Sidzzz













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Answer:Lenovo Ideapad 510-15IKB RAM Upgrade

Hi Sidzzz, 
 
Welcome to the Community Forums. 
 
Product specifications shows:
12GB max / PC4-17000 2133MHz DDR4, 4GB memory soldered to systemboard, one 260-pin SO-DIMM socket 
 
Similar to the RAM specs from the hardware manual (page 26):
DDR4-2133 MHz, SODIMM 1, on board 1 (max 8 GB)
 
The single available bank (page 37) which you currently have 4GB DDR4 2400 SoDIMM MEMORY 01AG707,  can be upgraded with 8GB RAM (+4GB soldered onboard) for a maximum of 12 GB as the same with 80SV00XJUS machines.
 
In general upgrade do not void the warranty as long as no parts are damaged during the upgrade.
Further discussion here.
 
Hope this help answer your query.
 
Regards
 
 

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According the official technical specifications on Lenovo's website, the IdeaPad 520 (15IKB) notebook has two USB 3.0 ports and one type-C port. But on my IP 520, the two USB-A ports don't have the expected blue colour coding for USB 3.0 and also they both don't have the (SuperSpeed) SS-USB symbol. Instead they have the regular USB trident symbol. Only the type-C port has the SS-USB symbol. The Windows Device Manager lists three USB related drivers viz.Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)USB Composite DeviceUSB Root Hub (USB 3.0) So, the IP 520 really does have two USB 3.0 ports or it's a gimmick?

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Hello, My new laptop came with a faulty AC adapter (model ADLX65CDGE2A), and in order to get it replaced I'd have to send my laptop along the adapter, which I don't want to (if any are wondering, emag.ro is where I bought it from).Anyway, I've been looking to buy a replacement AC adapter but everything I got is 2.25A - the original says it's 3.25A, same voltage, 20V). More than that, almost (if not) all Lenovo AC adapters are 2.25A - talking about those in Romanian stores.Now, my question is: does anyone have this model with a 2.25A AC adapter? Eventually by default?I know it's a matter of charging time - I've got an iphone which I'm charging with the iPad AC adapter because it charges faster - but does it actually decrease battery life? That's all I'm worried about.Thank you in advance! Alex

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I just accidentally noticed this. The screen actually flexes back when applied with enough force applied, but will return to it's normal position once the applied pressure is removed. Im not an expert on Laptops, but is this normal, given the structure and materials used esp. for that plastic edge of the screen? Forgive the newbie question.Thank you.


























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Hello Lenovo Cummunity i am new herei just baught Lenovo Ideapad 310 15IKB (i5 7200u,8gb ddr4,2gb Nvidia)i just want to know that will this laptop support ddr3 ram coz i have a 4gb ddr3 ram?

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So I have been reading this blog about the RAM upgrading option to the lenovo ideapad. Every where I saw its just 12GB max was the available RAM ugrade for the laptop. So I have seen on the intel website where this intel chip with i7 7500U chip can have Max Memory Size (dependent on memory type)32 GBMemory TypesDDR4-2133, LPDDR3-1866, DDR3L-1600So now can we add more than 12GB RAM to the ideapad laptop that runs on i7 7500U processor. Please help me with this. Thank you

Answer:Regd RAM upgrade to 20 GB or more in ideapad 310 15ikb

Certainly your Intel processor supports the high end spec.Lenovo supports a subset of this spec. Reference your hardware maintenance manual.https://download.lenovo.com/consumer/mobiles_pub/ideapad_310-14isk_310-15isk_310touch-15isk_310-15ab...Reference US builds:http://psref.lenovo.com/Product/ideapad_310_15_310_15_Touch4GB soldered, 1 socket (8 GB) 12 GB max. 

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Hey Lenovo I have til Ideapad 310-15ikb, it came with windows 10. but have have to run windows 7 32 bit because of some programs I shall use only support windows 7 32 bit.the problem is that, I can't finde any USB driver for the laptop.So at the time I can't usb any of the usb ports nomatter if it is usb 2.0 or 3.0.Or the driver for the onboard intel 620 gfx card. Rasmus

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Recently purchased ideapad 510-15IKB Laptop with Intel i7-7500 CPU. Cooling fan is constantly running and very noisy. Updated the BIOS. Anyone else encountered this problem? Please share solution to this issue. Is Lenovo aware of this problem?

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Hello, I have a problem with my HDD.I recently installed a SSD hard drive in the old HDD slot, and the old HDD in the DVD slot with a caddy.The system is booting from the SSD, no problem there.The problem starts when i try to access the HDD from Windows Explorer for example; it works for a minute let's say, and after thet i get the "not responding" issue. It is like the system shuts down the power for the HDD. If i close Windows Explorer from Task Manager, the whole system crashes and i have to restart the laptop.Do you have any idea how to fix this?? Do i have to set up the HDD in a different way?? Both SSD and HDD are set as "Primary". Please help!  Thank you.

Answer:Ideapad 510-15ikb HDD in DVD caddy not responding

Hi LUC420, Might be there is some logical issues or hardware issues with the drives or with system. To confirm the issue you can connect both drives in your friend's Laptop/Desktop.If both drives perform well without any error then both drives are ok and there is some logical issue with your system. If both drives aslo shows error in your friend's system, then there is some issue with your hard drive or with caddy.You can also check your drives by using another caddy, may be there is some issue with your caddy.If it seems that there is some issue with the drives then contact any Hard Drive technician or any Data Recovery Expert to avoid data loss.

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I have bought 8 GB Ram ddr4 2400 its not working ! How can i know the reason For 310ikb

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Hello, i have a new ideapad 310 with windows 10 64bit installed. I downloaded and installed the camera driver but i can't see it in device manager. i also can't see any camera in lenovo settings. i need the camera mainly for skype..please help! thanks!

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Hello, i have a new ideapad 310 with windows 10 64bit installed. I downloaded and installed the camera driver but i can't see it in device manager. i also can't see any camera in lenovo settings. i need the camera mainly for skype..please help! thanks!

Answer:IdeaPad 310-15IKB camera isn't working

Hello Thanks for using the Lenovo forums.See if you are able to press FN + F8, it might be different on your unit, but I believe this is usually the function key for the camera enable/disable.
 
Also, Try to download the Graphics and Chipset drivers for the unit from the support page.
 
Make sure to reboot after an update on the unit.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hi, I want to give my CPU more GHZ now it's only on 2.7 (which is the default option) and i want to put on 3 or somewhere in there.How do I do it?

Answer:Lenovo ideapad 310 - 15ikb | how to upgrade the CPU ghz

Hello Tomer504Thanks for using the Lenovo forums.This will be a little more complicated that just telling the CPU to go up in performance, you will have to make sure that your CPU is capable to be overclocked, have a look on the following site, thi should help you walk through how to and what to do.
 
http://www.techradar.com/how-to/computing/how-to-overclock-your-cpu-1306573
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I have bought 8 GB Ram ddr4 2400 its not working ! How can i know the reason For 310ikb

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Hi, I just want to know the pin count of RAM for Lenovo ideapad 310 15 Ikb 80TV. My RAM specifications are like this


























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Answer:Regd ideapad RAM pin count for 310 15ikb

Hi Bhanu10, 
 
Welcome to the COmmunity Forums.
 
As per RAM specification:
12GB max / 2133MHz DDR4, dual-channel capable,
4GB memory soldered to systemboard, one DDR4 SO-DIMM socket
Slots (page 27): SODIMM 1, on board 1
 
From the image you have posted: (item 6 page 92 of the hardware manual)
FRU part number: SM30G16507 RAM, DDR4 2400 4GB,RMSA3270MB86H9F-2400 Ramaxel 
 
About DDR4 SO DIMM:

260-pin SO-DIMMs (DDR4), 69.6 mm (2.74 inches) wide and 30 mm (1.2 inches) high, making them 2 mm (0.079 inches) wider than DDR3 SO-DIMMs, with a single notch after pin 144.[7]
260-pin SO-DIMMs (UniDIMM), 69.6 mm (2.74 inches) wide and 30 mm (1.2 inches) or 20 mm (0.79 inches) high, with a single notch placed differently than on DDR3 SO-DIMM

Hope this help answer your query.
 
Regards
 

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Hi,Today I received a package containing my brand new laptop, the Ideapad 510-15IKB. Full of excitement, I unboxed it and turned it on, tried to proceed with installing windows 10. The first reboot came, but the laptop stayed off. I noticed, then, that the led which should have been lit orange, near where the AC adapter plugs in, wasn't on (although the laptop was plugged in). I checked the cable and it does transmit the AC, so the problem is probably with the laptop. Does anyone know if there is any possibility of it being fixable without opening the laptop up myself? I've already contacted the dealer and I'll send it back to them, but I just wanted to first check if there may be anything worth trying by myself. I read that for some older (I think?) laptops, you could perform some sort of reset by pressing the on/off button for 4 seconds, with the battery and the AC adapter out of the laptop, but with this model, the battery can't be taken out, so...Thanks in advance for any response and sorry if my "briefing" was a bit too long lol. Cheers!Alex

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hi there, I own laptop lenovo ideapad 510-15IKB 80sv00l5. I read that the max ram upgrade i can do to my laptop is up to 16GB(current is 6GB). Is that correct?? If yes which type of ram i could use to upgrade it?? 

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I recently purchased and Ideapad 320-15IKB 80XL, the specs are:CPU: Intel I7-7500U 2.7GRAM: 12GBHDD: 1 TBGPU: nVidia 940MX 4GB I'm trying to figure out if this laptop has an M2 SSD slot. Also I would like to know how many slots does my motherboard have ? Does anyone have any idea ?

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I will Replace the Optical drive on IdeaPad 310 -15ikbwith HDD caddy, I need to know which drive size -9mm or 9.5mm?

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My laptop battery stay only about 2hour
I have just bought it
Is it damaged
 
Moderator note: off-topic post moved to its own thread.  Subject edited to match content.  Was: Re: Lenovo ideapad 310 -15ikb

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Hey, I hope I'm in the right placeI try to install windows 7 on my lenovo ideaPad 310-15ikbI burn the windows to usb but I dont see the usb in the boot menuI check the usb with my other lenovo (g50) and there it recognize it in the boot menuWhat can cause the problem and how can I fix it?

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Hey, I hope I'm in the right place I try to install windows 7 on my lenovo ideaPad 310-15ikb I burn the windows to usb but I dont see the usb in the boot menu I check the usb with my other lenovo (g50) and there it recognize it in the boot menu What can cause the problem and how can I fix it?

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Hello, i just bought a new ideapad 720 today with no operating system. Theres a really loud fan noise when i'm entering the BIOSor when the laptop is just idle. I mean VERY loud, it's like the CPU is at 100%, and the laptop isn't doing anything. I can't upgrade the BIOS.. what do you guys suggest i do? I'm thinking about returning this laptop.. this is not the first time i'm having issues with Lenovo.. with a yoga device that went brick a few months ago, to a thinkpad with battery issues. I am very disappointed and i'm not going to purchase any Lenovo products again if i find this to be a hardware issue.. and please don't direct me to other posts. I literally browsed every possible post on this issue, and there are many.. whats going on Lenovo?  

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I instaled Lenovo Settings (from the Microsoft store) on my IdeaPad 320 IKB but it will not start up.When I click on it, it begins start up but then before it opens it dissapears from the screen and the app never opens up.I tried downloading latest System Interface Drivers but nothing changes. Any ideas please why it would not work? 

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