Computer Support Forum

Dell Inspiron 7567 touchpad problem

Question: Dell Inspiron 7567 touchpad problem

Hi, guys!Since Russian OFFICIAL DELL support refused my request (although my laptop is on warranty), I've decided to try to find help here. I've set middle click (wheel push) on a "three finger touch" touchpad gesture using windows 10 settings but each time I use that gesture, touchpad immediately stops working (algthough middle click was accoplished - I've tried to open a new tab in a browser and the tab has opened). Only reboot helps to get touchpad working again. Does anybody know how to solve that problem?The problem occures on a Dell Inspiron 7567 laptop.Hope someone knows how to solve that. :)

More replies
Relevance 100%
Preferred Solution: Dell Inspiron 7567 touchpad problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 81.2%

Hi, guys!Since Russian OFFICIAL DELL support refused my request (although my laptop is on warranty), I've decided to try to find help here. I've set middle click (wheel push) on a "three finger touch" touchpad gesture using windows 10 settings but each time I use that gesture, touchpad immediately stops working (algthough middle click was accoplished - I've tried to open a new tab in a browser and the tab has opened). Only reboot helps to get touchpad working again. Does anybody know how to solve that problem?The problem occures on a Dell Inspiron 7567 laptop.Hope someone knows how to solve that. :)

Answer:Dell Inspiron 7567 touchpad problem

Despite the fact that the administrator moved this topic to the software section, I still think that the problem is in the hardware drivers, not in the operating system. :)

7 more replies
Relevance 92.25%

Is it possible that UHD screen on my new Dell is looking like that? Should I return it? Please let me know your thoughts!  Please see how it looks in the dark!  

More replies
Relevance 90.2%

So a few days ago, I turn my less than 3 week old Dell Inspiron 15 7567 Gaming on, and notice that there is now what appears to be fan noise coming from just the right side of the laptop. Prior to this, the fan would only kick on when the laptop hit a certain temperature, but now there is fan noise constantly. I'm worried this is the sign of worse to come. Uninstalling Windows updates, updating the BIOS, and reinstalling windows have done nothing to help. The only other piece of hardware on that side of the laptop is the hard drive. 

More replies
Relevance 90.2%

So i bought a Dell Inspiron 7567 last week - TN model with the 1050TI and 1 tb hdd model. I have win10 home , i installed all the drivers(nvidia, intel graphic ...). The problem is when i connect to an led display . The led display is a Samsung 27 inch S27F350 . The problem is that it's all blurry, the text, the colors are not there and i cannot change the sharpness,gamma for my screen at all it's like the driver blocked me , only the brightness of the screen , that i can change. When i put the led  on the eye saver mode i can change the contrast, the sharpness, but not the brightness of course, because it's the yellow light and yeah in the eye saver mode where the sharpness exists, it's all more clear the text, the images  . I have native settings on the screen.
I connected to a TV that's full hd 1080p, i cannot see the edges of the screen. I think the drivers are not set correctly and the problem is with in the driver of nvidia or intel graphic. If you know the solution please help ?

More replies
Relevance 88.97%

I recently purchased a new Dell Inspiron 15 Gaming 7567 computer with Windows 10 installed.

I'm facing a low-brightness problem. Very low

And the laptop brightness dims when charger is unplugged

The computer has two video boards one integrated and one dedicated.

I have made the brightness full through the function keys, but still the screen is opaque and the brightness is very low.

15.6 "Full HD display The 1920 x 1080 resolution delivers stunning color and clarity.

Please help me to change this problem.

Thanks in advance.


More replies
Relevance 88.97%

I buy the new Inspiron 7567 that come with i7 7700HQ + 8GB Ram + 1050Ti + 4K UHD IPS Screen

But when install the latest version of Windows 10 Pro 64-Bit and latest driver update from dell website that search by Dell Service Tag.

When i played the 4K video on Youtube (Chrome and MS Edge) is not smoothing have lag every 10 sec.
No problem with 1080 or 2K res.

Anyone see the same problem like this? I think this HW spec should be fine for playing 4K video?

Answer:Dell Inspiron 7567 UHD model problem with 4K Video on Youtube

What kind of bandwidth do you have?  Are you using a wireless connection?  If so, what speed - and what type of Internet connection do you have (DSL, cable, etc.)-- and what speed?
4K video is a lot more demanding than FHD video -- rough estimate is that you need a spare (unused) 15-20 Mbps just for that one stream.  If your cable bandwidth is 30 Mbps (common), make sure no one else in the home is using bandwidth at that time.   If you have a DSL connection (Frontier, etc.) you can just about forget 4K streaming - you're lucky to get 6-10 Mbps total.

1 more replies
Relevance 88.97%

I have bought a dell inspiron 7567 gaming laptop about 2 months ago.. I facing few problems.. 
1. first month the laptop used to run on batter for about 5-6 hrs browsing internet and watching movies as well.. but now I hardly get 2 hours only browsing without any other tasks running in parallel..
2. The laptop heats a lot at the bottom even when I do browsing only
3. Right hinge make a kind of 'tick' sound while opening and closing.. and after I close completely, I have to press a bit at the right hinge to close completely.. (When I press it makes a small tick sound and is closed completely)
I'm worried to see so many issues within a year and that too for just 2 months.. The main problem is this laptop my aunt bought in United States but I live in India. So it is not easy to send the laptop to US for  such issues.. I hope I will get some support through this post..

Answer:Dell inspiron 7567 Gaming - Battery and Hinge problem.

You'll need to start by transferring the warranty to India -- however, this requires:
1.  Upgrading the warranty from depot repair to onsite service -- this will cost a couple of hundred dollars.
2.  That the model is sold in India -- if it's not, the warranty cannot transfer.
To transfer:
Then contact Dell India or US for repair.

2 more replies
Relevance 87.33%

Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

More replies
Relevance 84.87%

I'm pretty confused, there is "Dell Power Manager Service" for  Inspiron 7577:
But there is not "Dell Power Manager Service" for Inspiron 7567.

Is here real hardware difference what limits the using of "Dell Power Manager Service" for Inspiron 7567 or it's *** Apple-style marketing move?

More replies
Relevance 80.36%

Hi everyone, I am a new Dell 7567 user from Turkey.
I bought this laptop with 10 forum user. We were all thinking of buying this computer. So, we talked to a computer supplier and offered if they discount for one time, we can buy 10 pieces. They offered and we bought. Nevermind, all of us have problem with touchpad but not only we have that problem, but also users which buy from other sellers.
There is a gap between touchpad and bottom case and swelling on the top case. After you look at the photos, you will understand better.
Left side: Right side:
It is annoying because the problem does not end with that. When your finger on touchpad (not clicking, only putting on the touchpad), it is rattling. It is not clicking sound. After you watch the video, you will understand better:
There is no any complain about it in reviews and forums, so I thought it is only on the selled in Turkey ones. Please check and inform if it is happening on your computer too.

More replies
Relevance 80.36%

So I recently (it's been about 3 weeks) purchased a refurbished dell Inspiron 15 7000. Sometimes, when I put my laptop to sleep, it wakes up with this screen. That smaller box is the mouse apparently because it moves when I move my mouse. It doesn't go away, at least when I left it for 10 minutes. 
Also, another freezing problem that I have is that sometimes, my computer spontaneously freezes while I am watching a video. It may have to do with my RAM usage (I've noticed that I have at least 4-5 tabs open) but I also have 8gb ram, which has never been a problem on other computers. The screen doesn't change, and the audio stutters loudly for about 10 seconds before cutting off immediately. Nothing on the screen moves.

All parts are stock. 
Processor: Intel i5-7300 HQ CPU @ 2.5 GHz
Ram: 8 gb
System Type: 64-bit OS
Display Adaptors: Nvidia Geforce GTX 1050 Ti and Intel HD graphics 630

More replies
Relevance 80.36%

Hey everyone, I've been trying to boot my laptop from a USB in order to do a clean install of windows 10 but the laptop won't boot from USB. I updated the BIOS in case that was the problem. When I go into the BIOS, and go to the screen to choose a device to boot from, I can't see the USB in the list. I've tried turning off safe boot and all that but to no avail. The only thing that seems to be left is change the boot mode to Legacy instead of UEFI but dell advises against that and I don' wanna do that in case something goes wrong. Thanks for the help

More replies
Relevance 80.36%

I just bought one from the dell outlet factory. Till now the laptop is a beauty but the only thing that bothers me is the 256GB SSD. I do some recording and video rendering stuff too besides than just gaming.
Now, my question, is there any way to to install a 1TB HDD, keeping my 256GB SSD undisturbed. I did some research and found out that my laptop supports 2.5Inch SATA hard disks but does it only support SSD or both SSD AND HDD
Is there any free internal slot for the installation of 2.5Inch HDD/SSD ? Please anyone ?
Also I checked this post() Where he says he ordered the 1050Ti version but got the normal 1050 version. The thing is, my uncle has got my laptop and he's bringing it on friday plus he doesn't know how to check the graphic card and everything. I ordered the 1050Ti version, so will I be getting the normal 1050 version or the correct one(1050Ti) ?

More replies
Relevance 80.36%

The new Dell Inspiron 7567 is plagued with a BSOD issue when updating the Nvidia video driver.
The driver provided by Dell is stable, however does not support the latest and greatest games (BF1 is a year old and will not launch on Dells driver).
I've spoken with several owners of the new 7567 and they are all experiencing the same issue.
There has been some issue with dell keeping up to date with the latest Nvidia drivers for the discrete GPU (you can't take regular NV gpu updates from NV experience unless you want to deal with BSOD GPU fatal errors) . From what I have read this notebook employs Nvidia Optimus technology- in short it uses the Intel GPU (on CPU) for low power applications and then seamlessly hands off to the GTX when the workload becomes too much (gaming). There is no way to disable this handoff from within bios NV control panel or windows power management to use only the GTX. Using any other than the dell supplied driver will result in extreme system instability and frequent crashes. Using the dell supplied drivers your new 1050 Ti is about 15-20% lower performing than on the newer (but unstable) NV supplied drivers.
Competing manufacturers like Acer do not have this issue and Acers machines will perform significantly better than Dells due to this driver conflict. 
I urge Dell to address this issue ASAP for it will cause a very big issue for them in the near future as Acer and Lenovo flood the market with their new systems.

More replies
Relevance 80.36%

Hello everybody,
I have an above mentioned Dell Gaming Laptop ( i7, GTX 1050 Ti, 16GB Ram, +SSD) Just got it  3 days ago. I updated all drivers and unfortunately I have serious lag drops during the game every 1-2 minute or less. I have read lots of forums already seeing people facing this issue too like CPU throttling. I tried to reinstall to the factory windows and Nvidia driver but I still have the issue. ANYONE who has found a solution??

Answer:Dell Inspiron 15 7567 Dropping FPS

What game or games are you playing and how do you play?   FPS info from in game utility?

3 more replies
Relevance 80.36%

Like this is two much dell Inspiron 7567 is selling in India approx at price of more $420  but with a TN panel.Tgey are selling three variants one with i5 and 1050 another with i7 and 1050ti without ssd and one with i7 1050ti 16gb ram and ssd and all are priced 1268$,1423$ and 1764$ almost double with what they are selling in USA I know there are taxes and all in India but considering fact there is no IPS version is available they launched this model in may after almost 3 months of launch in USA and with knowing fact that this TN screen is not good and started giving replacements in march in USA but launched it in India with the panel and are in no more of any kind of replacements .Ian asking why we are paying more and getting poor quality then others this should not be case consider it please

More replies
Relevance 79.54%

Hello, I currently have Dell Inspiron 7567 and I had this for 10days.
Here is the spec of Dell 7567 that I have:
-Intel Core i7 7700HQ
-Nvidia gtx 1050ti
-16gb ram
-128gb SSD and 1tb HDD
-1920*1080 IPS panel
Whenever I play any games with AC adapter plugged in, the FPS is more than 100 and it makes loud fan noise. However, the FPS drops to 30FPS and fan does not make loud noise when I unplug the AC adapter. I have changed the NVIDIA power plans in NVIDIA Control Panel. I have also altered my power options in control panel and turned off Battery Boost in GeForceExperience. Can anyone please tell me what is causing this FPS drop and loud fan noise? 

Answer:DELL INSPIRON 7567 FPS drop when unplugged

The system switches to lower power mode on battery - while you can adjust this setting in power management, it will reduce the battery runtime (and it's unlikely the battery can supply enough power to allow the system to run as fast as on AC power even if you max out the settings).
When the system is working hard, it generates heat that must be dissipated.  That causes the fan to run faster -- and be noisier as a result, just as your car's engine gets louder when revved faster.

1 more replies
Relevance 79.54%

Hi all,
I purchased a Dell inspiron 7567 laptop in mid to late January of this year. After a couple months, I had an issue with the battery not charging. I contacted support and searched different solutions, and all of them said to remove the battery and restart the laptop, then reinstall the battery. This worked temporarily. I had the problem again not long after, but again the solution worked. Recently, however, the problem has resurfaced. I've tested every solution I can find, I've contacted support and tried their solution, and nothing has worked. When I boot up the system and look at the bios, the AC adapter is recognized and working. When I look at the battery in the Dell Power Manager, it is confirmed to be a Dell battery. The health of the battery states unknown, and I've read that this could mean that the battery itself is bad, but since this problem has occurred before saying the same thing and then later been resolved and since the system is only 6 months old, I have a difficult time believing that the battery is bad. There is a BIOS update I can download, but with the system at 0% there is no way to install it without risk to the laptop. Dell support has told me I will need to send it in for repairs and pay for any parts needed, but I require the laptop for classwork and such, and sending my laptop away for 2 weeks would only be detrimental. My question is is this a common problem with this system, and if so is there a solution I haven't found yet.... Read more

More replies
Relevance 79.54%

Hello! I have dell inspiron 7567 and fps in some games are awful. In CS GO i have only 100 fps on very low quality( my previous laptop had 150 fps and it was not as good as dell). In Overwatch i have similar problem. I think, the problem is in processor, cause fps is similar on different settings. Is someone know, what to do?

More replies
Relevance 79.54%

I recently bought a dell 15 7567 with 4k screen.  It has backlight bleeding on three corners. More pronuced on left top and bottom side. . Even at 20% brightness there is still backlight bleeding.
Will dell fix it?

Answer:Dell inspiron 15 7567 backlight bleed

Hi navneetskht,
Thank you for writing to the Dell Community Forum.
Request you to please run a test on the LCD screen, to initiate power on the system while holding down the letter D key. The screen will display multiple colors and change to solid colors red, blue and green, check if the back-light bleed is still present on the LCD screen. Also check the system in the BIOS page to see, if you notice the back-light bleed. Please send us a picture on private message, of the LCD screen so that we can replace it as per your warranty entitlement on the system service tag.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

1 more replies
Relevance 79.54%

I bought Dell Inspiron 15 7567-6218 and I would like to upgrade RAM. Is it possible?
Intel Core i7 7700HQ Kaby Lake15.6" LED IPS 3840x2160RAM 8GB DDR4NVIDIA GeForce GTX Ti 1050 4GBSSD 128GB + HDD 1TB 5400
Are there 2 slots for RAM or only one? If only one, will work 16GB DDR4 2400 SODIMM?

Answer:Dell Inspiron 15 7567-6218 upgrade RAM?

The 7567 supports a max of 32GB RAM. 
It has 2 memory slots.
Download the service manual here -
Compatible memory modules from Dell -
Also, find the compatible memory modules from Crucial here for your system model -
Also, please click my DELL-username and write me a private message with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

1 more replies
Relevance 79.54%

I have a Dell Inspiron 15 7567 1050 TI Ver.
My problem is that when am closing my laptop screen (not shutting down) like putting it on sleep mode. Then opening it back back i get a grey screen. After i get the grey screen i can't really do much after that, my only option is holding the power button til it shuts down. My friend has the same laptop as me and he has this problem too.I don't really know what the cause of this problem maybe its not new windows update but i don't think so cause some people i know don't have the problem that i have.
I hope some of you people know how to fix it. Thank you in advance
Here is how it looks like:

Answer:Dell Inspiron 15 7567 grey screen

The gray screen appears to be cause by an out dated / corrupt Video driver. Lately, there have been a lot of complaints about gray / vertical screen. You're able to get into windows ?
Note: I'm hoping one of the forum Dell reps see this thread and report this problem to the Dell team.

2 more replies
Relevance 78.72%

Hello! Recently i have played AAA games (Witcher 3, Battlefield 4, Mirror's Edge: Catalyst and other) and i saw that framerate is too low (~30fps) even on medium settings without (or low) anit-aliasing, but everything was perfect about a month ago (50-60 fps on high settings without anti-alising until this moment).Relying on similar issues and CPU-Z information, i think that it is proccessor throttling trouble.But why? Proccessor temperature isn't high enough. (50-70 degrees Celsius) The problem persists even with connected AC adapter, disabled battery boost and other "great" nvidia settings. Also it seemed to me that the cooling became quieter and it works only on the part of the full strength. (a few months ago cooling was really loud)Can the problem be related with the windows 10 update?
Additional information:
My laptop configuration:
OS: Windows 10 (default)
CPU: Intel Core i5 7300HQ
GPU: NVIDIA GeForce GTX 1050 4GB
Memory: 8GB
Storage: 1TB (HDD+SSD)

Any ideas? >.>
Thank you everyone for helping with the issue!

More replies
Relevance 78.72%

I just bought my laptop 2 weeks ago and it has been saying that the battery wont charge since it isn't a genuine dell battery (which it is) but it would still charge. Recently that notification has been removed and now at the bottom right it shows no battery is present. Now I'm not sure if the battery is still charging because it still works even when I am unplugged. Any help would be appreciated.

Answer:Dell Inspiron 7567 says no battery present but still works

Since this is a new model, it is covered by warranty - contact Dell to have the battery replaced under warranty.

1 more replies
Relevance 78.72%

I have tried EVERYTHING to get manual control of the fans and haven't been able to reliably control them. Tried Speedfan, HWinfo, the bios, etc. and can't get PWM control or to setup my own fan control curve.
The laptop bottom  is running too warm for my taste at low workloads which is inconvenient when using it in my lap and I just want to turn on the fans instead of having them off.
Can anyone help out? 

More replies
Relevance 78.72%

I need to replace the OS on this laptop from Windows 10 to Windows 8.1.
I can't find Compatible drivers for  Intel HD Graphics 630 and for nVIDIA Geforce GTX 1050 TI.

Intel HD Graphics 630 Driver

This package provides Intel HD Graphics 630 Driver and is supported on Inspiron 14/15 7000 Gaming running the following Operating Systems: W...

Answer:Dell Inspiron 15 Gaming 7567, drivers for windows 8.1

These are Kaby Lake systems (seventh generation CPUs) -- no support for anything earlier than Windows 10.

1 more replies
Relevance 78.72%

I am a user of Dell Inspiron 7567 bought 3 months ago. After 1 month of use I am getting a black patch on top left corner of screen (image attached). It was pretty small earlier, but it has grown bigger now. I ran scree diagnostics through Dell Support application. The colour generation of the rest of screen is perfect except that black patch. 
Do I need a replacement? Or is it repairable?
Thank you.

More replies
Relevance 78.72%

Hi everyone!
I have a Dell Inspiron 15 7567 gaming laptop, and today I noticed, that my laptop makes very quiet ticking sound when it is plugged in. This is strange, because the sound very similar to a HDD's head movement ticking. The only problem that there's no winchester in this laptop, only SSD-s (1 X M.2 NVMe PCI-E x4, and 1 X SATA3 2,5") working in my laptop. In this series there's no optical drive, so the only mechanical units in this laptop the 2 cooling fans. But strangely the ticking is exactly can be heard, when the fans stop. So when the fans don't spin (0 rpm) the quiet ticking sound can be heard.
The second strange thing, if I unplug the laptop from AC, the ticking slows down. After i plug in it again, the ticking continues faster...
Do somebody sensed the same? The ticking comes from under the keyboard, if I lean forward, I can hear it well. I think, that this ticking might caused by one electical unit, and I worry that my laptop will go wrong, although now there's no other problem, just the sound...

More replies
Relevance 78.72%

Recently bought a model 7567 and paired it with an external monitor via HDMI. All my drivers are up to date. Ever since pairing the both, every few minutes, the laptop and external monitor both freeze for about a minute, then both screens flicker and return to normal operation. 
This only happens when I use HDMI output. If I'm using the laptop alone, it works perfectly. I should note that this only happens when browsing webpages or small tasks, and not when gaming. I have ran full system hardware diagnostics and found no problems.
Any help would be nice, as it is becoming a pain to use. Thanks! 

More replies
Relevance 78.72%

Hello, I noticed recently that when my fan is at its fastest rpm and the laptop keys are pressed lightly there is a buzzing noise that can be heard. this noise goes away if the fan slows down or I press harder on the keys. Recently I also discovered that adjusting the screen physically as in moving back or forth seems to take it away as well. Any thoughts?

More replies
Relevance 78.72%

Does anyone know what the symbol means on the S key, it looks like a FAN or propeller?
And how does it function, does it need to be combined with FN key or other key combination?

Answer:Dell Inspiron 15 7000 gaming (Intel) - 7567

RePaRaQu,Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired NOTE: You can define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.

1 more replies
Relevance 78.72%

I have bought a Dell Inspiron 15 7567, and yesterday I noticed, that my laptop makes very quiet ticking sound. The sound very similar to HDD's head movement sound, the only problem is, that in my laptop there is no HDD. I use just 2 SSD (1 X M.2 PCI-E x4 [Samsung 960 EVO], and 1 X SATA 3 2.5" [Samsung 850 EVO]). In this model there's no optical drive, so the only mechanical part of this laptop, that coud generate this sound, if it would be mechanical sound, is the fan system. but strangely the ticking sound only hearable when the fans stop spinning.
So I don't think, that the fans would create this sound, because when I can see in AIDA64 that fans speed is 0 RPM, the ticking sound exactly then hearable.
Additionaly strangely, when I unplug the laptop from AC, the ticking sound almost stops (It not stops, but the click sound becomes rare)... After I plug the AC back, the ticking continues...
Do somebody sensed the same? Is it normal? My opinion, that the sound caused by on of the electronical units bad groundings, or something. Although there's no power or other issue with my laptop now, but I don't want to wait until it gets bad...

Answer:Dell Inspiron 15 7567 ticking sound issue

Hi lightpowerKB,
Just to eliminate the AC adapter, can we try another adapter on this system? Update the BIOS and chipset driver to the latest available from our Dell support site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

1 more replies
Relevance 77.9%

Greetings! I just got my laptop recently and when I installed some games(Overwatch specifically), I would stutter like *** even if I installed the latest nvidia driver and lowering the graphics settings aswell. I did the same thing with the other games like CS:GO and Bioshock Infinite, I would still stutter even if lowered the settings down. I just feel like the laptop should be performing much better. 
Any way I could boost things up and/or utilize the laptop itself? 
Intel Core I5 - 7300 HQ
Nvdia GTX 1050 4gb
4gb Ram
1000 tb Hard drive

More replies
Relevance 77.9%

I recently (June 2017) bought a Dell Inspiron 15 Gaming 7567computer with Windows 10 installed. I have created a backup image of the OS and also burned a bootable disk so that I can reinstall Windows 10 at a future date.
My old computer (which uses Windows 7) permits me to change the boot order sequence by using the F12 key during the startup process to access the BIOS and then edit the boot order sequence so that the machine boots from a DVD or USB drive. This makes it possible to restore a backup image from a previous date or even to use a different OS, e.g. Linux.
My problem is that the F12 key does not work on the new machine and I do not know how to create a boot order sequence that will permit me to boot from a DVD or USB drive instead of the hard drive. So at this point, I cannot use the bootable recovery disk that I prepared. I understand that there is now UEFI technology that controls booting.
Question: How can I make make the new computer boot from a DVD or USB drive?
Thanks in advance.

Answer:How To Change Boot Sequence in Win 10 on Dell Inspiron 15 Gaming 7567

The new computer is faster than the old one so you have to try tapping F12 as soon as you turn the computer on to get to the boot menu. Keep tapping without waiting for any screen. You can also use the built in solution--which is useless if the computer won't boot so you need to know the tapping trick. Open Settings, Updates and Security, Recovery to see the options.

1 more replies
Relevance 77.9%

Post Windows 10 Creators Update, there have been several issues affecting the Dell Inspiron 7567.

I've made several posts on this forum and the Nvidia forum outlining my issues:
CPU throttling while system is being stressed (Aida64: CPU+GPU stress test replicates this issue within the first 2 minutes).  See the attached video demoing the issue:
I've discovered with the assistance of Yan(MELSunny) from this forum (a user who recently purchased the i7 variant of this laptop) that the throttling is caused by the later builds of Windows 10 (creators update).  WIN10 build 14393 is confirmed to be working without these issues.
If you expect to play any video games on this "gaming" laptop, you CANNOT update your operating system.  If you enable windows update, Microsoft will pull the latest build immediately causing your system to become unstable and throttle for no reason.
I HOPE Dell reads this and works with Microsoft to address this in future Win10 builds.  If any of you are experiencing this issue, roll back your OS or reformat.

To disable windows updates do the following:

Answer:Dell Inspiron 7567 is NOT stable on newer Win10 Builds

Hi Turboman750,Thanks for posting.In researching this, I found that upgrading the BIOS may resolve this issue,  please try updating your system BIOS to version 1.0.3 or later.  Thanks.

10 more replies
Relevance 77.9%

Hello, I had the Power Manager from the windows store and it was working fine until today. Today, I decided to reset windows to refresh my system (there was nothing wrong with it), Now, I install the power manager and it gives me the picture attached here:

Unfortunately, when I hit no, the program closes. If i select yes, I can only view the battery's life and not the ability to set max charge or minimum charge or adaptive  charge etc. If I try to download this same program off of Dell's website (which is compatible with 7577 NOT 7567 for whatever reason) it won't let me. The easy fix is to of course find the DPM component service but I cannot find that anywhere!! So any help will be appreciated. This is a big pretty deal, as I made an account just for this reason. I find the  dell power manager very helpful and love the program, but now I am beginning to question whether Dell intentionally makes the programs only for their latest laptops and products, which is ***.

More replies
Relevance 77.9%

Good afternoon. So I purchased a Dell Inspiron 15 7000 (7567) for my wife on July 13 and it was delivered on July 21st without any issues. The purpose for the laptop is more work and school since my wife is not a gamer, but I wanted to get her the best possible specs for the long term. All drivers on the laptop are from the Dell site and the laptop shipped with Windows 10 Pro. On the night I received it, my wife decided to watch some Netflix while I slept and the next morning, she sent me the attached screen shots. According to her, the screen just turned that way after having watched about 30 minutes of full screen material. She also stated that it flickered and that Windows was for a short while somewhat unresponsive (she couldn't restart the system). The following day I turned on the laptop without any screen issues. I did research and noticed a lot of driver issues with the Nvidia GeForce 1050 Ti GPU were being posted, but most specified BSOD issues with the Nvidia drivers not the Dell drivers. Nevertheless, I removed the Dell drivers and clean installed them again. Afterward, I did a barrage of tests on the laptop to see if the problem was hardware or software related. These are some of the tests I ran:
- Dell BIST tests
- AIDA64 Extreme Stability and Monitor Diagnostics tests
- Futuremark 3DMark SkyDiving Benchmark and Stress Test
None of the tests could replicate any issues with the screen. No artifacts whatsoever.
That same night the issue came up again, while wat... Read more

Answer:Dell Inspiron 15 7000 (7567) Screen Lines/Artifacts

Your best bet:  call and arrange a system exchange.  This one needs a replacement screen, which isn't worth pursuing on a brand-new system.

1 more replies
Relevance 77.9%


1> I want to know brand name of SSD NVME M.2 configured with this build.
2> Does it comes with Optimus card? If yes, can you disable Optimus switching feature from BIOS?


Answer:Dell Inspiron 7567 4K model specification related queries?

Most of these seem to ship with SK-Hynix SSDs.  Others:  Toshiba, Lite-On, and Sandisk.
The system does have switchable video and it's software (not hardware/BIOS) controlled.

1 more replies
Relevance 77.9%

Hello,I'm owner of Dell Inspiron 7567 (1Tb SATA disk is used).I'm pretty interested in Intel Optane 32GB M.2 2280 PCIe 3.0 x2.But it was found that other Dell Inspiron 7567 user have the problems with Intel Optane -

The official answer of Intel Corporation:"Hello Jefersongfelipin,We understand you would like to use Intel® Optane™ Memory Technology but the software does not work to enable it.We'd like to inform you first that, the Intel® Optane™ Memory Technology, was first targeted to work in desktop computers. For laptops or mobile systems will be available at a later date. For more information, you can check this link.We do know that, even if your laptop meets the requirements, the reason why it may not fully work is that the BIOS is not Intel® Optane™ ready and will require at least the Intel® RST version installed on it.Manufacturers should provide this BIOS update, so it can fully work for this purpose.Please let us know if you require further assistance.Regards,Nestor C"
Are there provided any fix to the problem?Does the latest at the moment Inspiron 7567 BIOS driver (01.00.07) support  Intel Optane?Thank you.

Answer:Deos Dell Inspiron 7567 support Intel Optane?

Right now, no - your system has no optane support.  
The Dell systems that do support Optane are listed here (and are all desktops)

1 more replies
Relevance 77.9%

Post Windows 10 Creators Update, there have been several issues affecting the Dell Inspiron 7567.

I've made several posts on this forum and the Nvidia forum outlining my issues:
CPU throttling while system is being stressed (Aida64: CPU+GPU stress test replicates this issue within the first 2 minutes).  See the attached video demoing the issue:
I've discovered with the assistance of Yan(MELSunny) from this forum (a user who recently purchased the i7 variant of this laptop) that the throttling is caused by the later builds of Windows 10 (creators update).  WIN10 build 14393 is confirmed to be working without these issues.
If you expect to play any video games on this "gaming" laptop, you CANNOT update your operating system.  If you enable windows update, Microsoft will pull the latest build immediately causing your system to become unstable and throttle for no reason.
I HOPE Dell reads this and works with Microsoft to address this in future Win10 builds.  If any of you are experiencing this issue, roll back your OS or reformat.

To disable windows updates do the following:

Answer:Dell Inspiron 7567 is NOT stable on newer Win10 Builds

Hi Turboman750,Thanks for posting.In researching this, I found that upgrading the BIOS may resolve this issue,  please try updating your system BIOS to version 1.0.3 or later.  Thanks.

4 more replies
Relevance 77.9%

After reinstalling windows True color app is missing.  Can anyone please give me link of true color app Please . 

More replies
Relevance 77.08%

Well done dell... You make an easy to upgrade model but expecting the user to dig into the internet to find one mounting bracket to fit?
I recently purchased 7567 the highest spec, expecting I could add hdd myself since the highest config does not include one. The shipment finally came after contacting online support for the past one and half week, I was ecited and with a brand new hddq aside I was ready to turn this machine a beaster beast. *** ya, the back lid was off, and.... There is no mounting bracketincluded in hdd slot. I tried looking into ebay but none was found.
Does anyone happen to know why Dell doing this and how this mounting bracket could be obtained?

Answer:DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

You need both a bracket and a cable -- they're generally not shipped in systems ordered without hard drives.  Probably the only source for a system this new is Dell Spare Parts.

5 more replies
Relevance 77.08%

Hi All,
I received my Inspiron 7567 Laptop yesterday. It has 512 GB Toshiba NVMe SSD. Windows 10 is preloaded on the laptop. SATA is set to RAID 0 in the BIOS.
I downloaded and created a bootable usb drive for Ubuntu 17.04 using Rufus. Tried installing Ubuntu from usb. Laptop didn't detect the usb. Disabled the secure boot and changed the SATA to ACHI in the Bios. After this, I was able to install Ubuntu 17.04 along with Windows 10 in the free space of 30 GB which was created by shrinking the C drive.
But after ubuntu installation was completed, I was able to login into Ubuntu when as SATA is set to ACHI. But Windows 10 failed with error "no bootable device found". I changed the SATA to RAID 0, then Ubuntu 17.04 doesn't load.
I restored the laptop to factory setting. Still the Ubuntu Grub remains in the system. Currently I have changed the boot order to 'Windows boot manager' in boot sequence. I am able to login into Windows 10 successfully. 
I would like guidance on setting up Windows 10 and Ubuntu 17.04 in dual boot mode. I already have a working Inspiron 5520 laptop which has Windows 10 and Ubuntu 17.04 in dual boot mode. But it has HDD. 
I never knew I will run into issues (dual boot) while ordering NVMe SSD. Any help/guidance in this matter is highly appreciated.
Joseph M

More replies
Relevance 77.08%

I have bought a i5 variant of Inspiron 7567 recently (in Turkey -  1 weeks ago). But I have some problems with it. I thought Dell branded tech products would be superior to some random Chinese garbages.
First of all, look at this nonsense:

After 6 days of usage, I wanted to look inside of this laptop. And when I opened the bottom cover I saw this [Admin note,edited per TOU policy].
The wifi card is not screwed at all. These kind of things generally happen with very low quality laptops without brands. Even QA of Chinese laptops are better. And I am not joking.
Here is what I have found on the internet: (This is a picture of a review unit from gotten from Notebookcheck)

Yeah wifi works without "that screw" but this could lead to shorting issues. I would definitely do not want to use a laptop like this so that I inserted SSD screw to there temporarily.
Second problem:
Look at this image:

I have only recharged it 3 times (3 cycles) and battery health is 91% now. And when I first opened it, it was 4.9%. Is this for real? Brand new laptop with a battery which has 95.1% health out of box.
Why my laptop has inferior quality SMP (Simplo) battery instead of superior Samsung battery like others. Why the capacity is now 67000~ mWh instead of advertised 74000 mWh?
Third problem:
Sometimes I get artifacts when I use a benchmark software like Furmark with integrated graphics. It happens occasionally therefore I do not have a screenshot. For me, it is not a b... Read more

Answer:Several Problems With New Dell Inspiron 7567 - Very Bad Quality Assurance (Disappointed) - Are these normal?

I will have to check some of my components on the i7 version, but I would check to see if any spare parts are floating around in the system.  If someone would have removed the Wireless card and dropped the screw they may have left the screw in and not been able to replace the hold down.  

1 more replies
Relevance 77.08%

Got my new inspiron 7567 laptop yesterday and found out that i only heard sound through the left speaker everytime. Went through the audio test for left and right channel output on youtube and tried to windows test option in playback devices windows 10,still everytime even if the animation says it playing through left and right speakers separately i still get audio from the left speaker both times.Is there some setting i am missing out on or is it a hardware issue.please help 

Answer:Audio playing through left speaker only on dell inspiron 7567 laptop

sandy5837Is there some setting i am missing out on or is it a hardware issue.
Hello. This is the audio hardware test for the laptop's internal audio hardware. It works differently from the other tests. If no sound is heard through the laptop's right speaker during that test, then the cause is hardware failure. If it passes, then it's software.
If it is software, then download and install a fresh copy of the audio driver. Get it from your model's support page, or I can give you a link. Installing a fresh copy will re-set the audio settings, which would fix it if the cause is mis-configuration of the settings.

1 more replies
Relevance 77.08%

few weeks ago, I have bought Dell 7567 in following configuration:
CPU:  Intel Core i7 7700 HQ
GPU: Intel HD Graphics 630 + NVIDIA GeForce GTX 1050Ti
HDD: 1TB 5400rpm

Although the notebook seems to be powerful enough, I am having problems when it is connected to the external monitor (via HDMI, I have tried different monitors and cables):
1) When the notebook lid is closed (or the Windows Display settings is set to "External only"), Windows is very slow, all the animations are lagging. When both notebook screen and external monitor are on (set to "Duplicate"), everything is fine.
2) In games, I have a noticable FPS drop (up to 20 - 30 FPS in Witcher 3) when playing on external screen (even on "Duplicate" and "External Only" modes). I can have full FPS just when playing only on notebook screen.
I was not able to solve this problem (probably it's some bug in drivers from Intel). I have tried more different drivers (from Dell and also stock Nvidia/Intel) but without success. Currently I am using the latest ones from Dell website. 
I would be very happy if someone could help me to solve this problem as it drives me crazy to not be able to enjoy full (gaming) performance of this laptop.

More replies
Relevance 77.08%

Hi all,
I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.
Computer Specs:
OS: Windows 10 Home 64 Bit
CPU: Intel Core i7 7700HQ Kabylake
GPU: NVIDIA GeForce GTX 1050 Ti 4GB 
Memory: 8GB (1x) DDR4
Storage: 1TB Hybrid Drive
The rest can be found here
Upon first setup there were issues installing the NVIDIA drivers where the install would fail multiple times - eventually I got the driver to install. Then I had some issues with the graphics card enabling when I would play games so I just changed the setting in the NVIDIA control panel to always use the dedicated GPU. After playing some AAA titles such as GTA V and Arma III, I am experiencing what appears to be throttling. On low or ultra settings, my FPS remains around 45-50 (sometimes a little higher before stutter) on most games which surprised me because the dedicated GPU is a 1050 Ti which has higher specs than what the games need. After playing for maybe an hour, the game starts to frequently stutter, dropping frames for a couple seconds then boosting back and so on. I have monitored the temperature of both the GPU and CPU which reach ~56 degrees Celsius and ~70 degrees Celsius respectively. I have also monitored the usage of the CPU and memory during play, the CPU not reaching full usage and the memory reaching about 90% usage. I have also monitored the GPU performance through GPU-Z and will attach the file below. I have virtually tried everything that I can thi... Read more

More replies
Relevance 77.08%

Although the notebook seems to be powerful enough, I am having problems when it is connected to the external monitor (via HDMI, I have tried different monitors and cables):
1) When the notebook lid is closed (or the Windows Display settings is set to "External only"), Windows is very slow, all the animations are lagging. When both notebook screen and external monitor are on (set to "Duplicate"), everything is fine.
2) In games, I have a noticable FPS drop (up to 20 - 30 FPS in Witcher 3) when playing on external screen (even on "Duplicate" and "External Only" modes). I can have full FPS just when playing only on notebook screen.
any solution?

Answer:Dell Inspiron 15 Gaming (7567) + external monitor = (performance) problems

Hi mahdi1994,Thanks for posting.Apologies that your computer is not working the way you expected.  Other users with a similar issue as yours have reported success by updating the BIOS and/or disabling Turbo Boost.  You might try those to see if it resolves your issue.Here is some information you may find helpful:

1 more replies
Relevance 77.08%

dell 5547/win 8.1 touchpad left click not responding correctly randomly, not all times, left click not work and both clicks respond as right click sometimes once or twice a week….or two or three times a day.
latest driver updated and also driver uninstall and re-install OS format and reinstall but problem still there.
software or hardware problem ?
any suggestion?

Answer:dell inspiron 5547 Touchpad problem

Hi Kapadia,
Good work on troubleshooting. I would suggest you to connect a external USB mouse and check if the issue reoccurs.
Also, Boot into the BIOS (F2 during startup) and check if the buttons work correctly in the BIOS.

12 more replies
Relevance 76.26%

So the GPU performance drops on battery power because it is limited by temperature although as you can see the temperature only reaches 62C but when i plug in the charger the temp limit is gone.How can i disable it?
Battery boost is offGPU set to maximum performancePower management set to high performanceUpdated BIOSUpdated Drivers from dell
Charger Plugged In

On Battery

More replies
Relevance 76.26%

Hello all, I've recently purchased this laptop (Just out of best buy direct return policy) and It has remained docked at my desk since.  

I used the keyboard briefly during setup, but otherwise have been using my mechanical - well the other day I decided to use it and the backspace key popped up. Saw that the clips on the key itself were broken on one side.

I don't want to have to wait without my computer in hopes that this may be covered by warranty repair if I send it in, but I cannot find this keyboard anywhere but Ebay.

I would purchase it from ebay but the only sellers are located in hong kong and it would take quite a while and not be an assured fit.

Any ideas? Part number, etc? Basically I would just buy a new keyboard and take the backspace key off of it. 

I saw that theres a website for laptop replacement keys, but this particular model isn't listed. Is this keyboard shared with other models, just with either no backlight or with white text instead of red? I would accept a different kind of key if its the right size.

Thanks, sorry for the wall of text. Just wanting to get my keyboard back to new :-(

Answer:Dell Inspiron 15 7000 (7567, Gaming - Backlit RED Keyboard question / complaint)

ACharpentier,You can call the Dell Spare Parts Dept at 1-877-717-3355.

1 more replies
Relevance 76.26%

I have been using my dell inspiron for about a year and half and it worked fine. But one day i plugged my charger for charging laptop and mouse goes mad... it starts moving to and fro of its own without me touching it.i googled the problem but did not found any helpful material. i installed the ALPS driver and the only help i get is i turn of my touchpad when charging and use a usb mouse instead.Anyone please help.

Answer:Dell Inspiron N5110 touchpad problem when charging

Hi Asadmujtaba,
I have sent out a friend request once again. Kindly private message me the service tag.
Awaiting your response!

13 more replies
Relevance 75.44%

I got a new dell gaming laptop less than 2 months ago. Yesterday I turned on my computer and noticed that even when the actual fans were making almost no noise, there was still a fairly loud and irritating sound coming from the right side of my computer. After listening to it to see where it was coming from, it seems like the source is the right bottom vent, but I'm not 100% sure. Also, I'm running windows 10 and just now updated the BIOS.

More replies
Relevance 72.98%

I have purchase multiple xps 13 and inspiron 13 laptops and observe the same issues.  I tend to use the touch pad with my right hand's index finger, and click the touchpad button with my left hand's index finger.  It's a quick way to get things done.  Many in my organization do this, too and have been running into problems.
However, quite frequently (but not all the time) when I click the button with my left hand the cursor jumps to another location on the screen.  Frequently this is the lower-left corner of the screen, but sometimes it is the upper right, too. This causes different windows to come into focus, or it activates the start menu.  Really , really annoying, and it happens on both laptop models.  Our previous Lenovo Yoga 2 Pro and Acer laptops did not have this issue. 
I think this has to do with the touch pad thinking that the user has two fingers on the touch pad and moves the cursor thinking the finger jumped around the pad.  Otherwise the gestures and movement of the touchpad is fine. 
Is this a known issue to Dell?  It's really aggravating and other users in my organization are complaining as well.  I may need to return the lot (3 XPS 13, 5 Inspiron 13 machines ) and look at different hardware.  

More replies
Relevance 72.16%

Okay so,for some reason my internet upload and download speed are constantly limited and its only on this laptop.(wireless) I'm suppose to be getting around 20mbps download and 13mbps upload just like my other devices.But right now,i'm only getting 10.6mbps download and 0.8 mbps download.My router is a tp-link archer c7 ac1750.i contacted tp-link for the router and microsoft for the windows just incase the problem might be one of those but it isn't.So i'm just wondering if it may be the laptop. my internet setting are set to normal,2.4ghz auto everything.i tried with the 5.0ghz but it's still the same problem.Can anyone help me figure this out?

Answer:Inspiron 15 7567 gaming. Internet problem.

It is hard to suggest anything without specifics regarding your Wireless adapter and local network.  I assume you are using the original Intel Dual Band Wireless-AC 3165?
The up and down speeds you indicate are a little different from standard, what type of internet connection do you have?
Have you run a Network Troubleshooter?  Have you determined the problem is from your router to your system and not related to Internet speeds?  
There are many threads on this system and wireless problems.  Have you seen any of those?

5 more replies
Relevance 72.16%

I buy the New 15" Inspiron 7567 with i7 7700HQ+GTX1050Ti+4K UHD IPS Screen
This system came with Headphone/Mic Combo Port.

But my laptop have some problem like this
1. Sometime when plug-in headphone to this laptop, it's cannot detect my headphone when i played music the sound still playing from internal speaker. This problem happen randomly and if i plug-in before turn on the laptop the headphone will working properly.

2. My laptop always using built-in Microphone even i plug-in the headphone (That came with Mic) I trying to use a lot of head phone like Apple Earpod , Samsung Galaxy S7 Headphone , Steelseries Syberia V2 , and Tt isurus pro all of these headphone got the same result, CANNOT using the Mic my laptop only use the Built-in Mic.

I update my driver using the lastest file from DELL support website that searching by my SERVICE TAG.
Have any idea for this problem? This is only 3 day old laptop.

More replies
Relevance 70.52%

Hi everyone,
So, my computer uses my built-in microphone instead of my headset's (a Razer Kraken Pro - in case this is helpful information) for sound recording and chatting in games. I have followed recommended procedures throughout the web, but none of them seemed to help me in any way. Can someone assist me? 
     Victor Hofstetter

More replies
Relevance 70.11%

Hello - 
I have an Inspiron 7567.  Been reading the forums to educate myself of any quirks or design considerations for this laptop as it's a bit different than the SATA-only laptops I've worked with in the past.
This particular model has a Toshiba m.2 512GB NVMe (PCIe-x4) SSD.  Bios is configured for AHCI mode, not RAID.Running Windows 10 1703NVMe driver is presently Toshiba's RD400 driver v1.2.126.843.AHCI driver is presently Intel's iaStorA (AHCI) driver v15.2.0.1020. 
That said, there's an empty standard 2.5" SATA slot in the laptop I want to take advantage of since m.2 + HDD was not a configuration option at purchase.  Which is fine, I have several spare HDDs to choose from. 

If I install a SSD in the SATA slot, the drive is not recognized, intel's utility shows "Internal Empty Port 1"
If I install a HDD in the SATA slow, the drive is recognized properly and is useable


Tried an Intel SSD Pro 2500 (360GB) from a Dell Precision T1700, not detected in BIOS or Windows
Tried a Crucial M500 SSD (250GB) from a retail box, not detected in BIOS or Windows
Tried a Seagate Momentus 7200.4 (500GB) from a retail box, detected and working properly
Updated Intel iaStorA drivers from A06 to A07, no change in behavior, SSDs are not recognized
Updated BIOS from 1.0.6 to 1.1.0, same results, SSDs are not recognized

Can anyone shine light on why this might be the case?  I've neve... Read more

Answer:Inspiron 7000 Gaming (7567) - Problem adding 2nd hard drive

On the Seagate that is working in the BIOS, do you know what it's formatted as? That's the only thing I can think of... Also, on the Crucial drive was it ever formatted or fresh too? Sorry on the silly questions, but this is pretty interesting since the Seagate is working.. This is out of scope, but I will see if I can find anything that helps. Best regards,Brad 

7 more replies
Relevance 69.7%

Hello, I have a brand new Dell Inspiron 5558 with Windows 8.1 64b installed. I can't use touchpad gestures, no scroll, no pinch to zoom, etc. I have installed the latest drivers from here but after install (which says it is succesfull) nothing is showing up in my taskbar or control panel or program files. 

Answer:Dell Touchpad gestures not working on Dell Inspiron 5558

I found the fix here. Install Synaptics 19.15.2 Windows 10 64 Bit  even tough you have Windows 8.1.
Install like this:
1) Extract the files to another folder
2) Open the folder with extracted files copy the path of the x64 drivers
3) Go to Control Panel>Device Manager>Mice and other pointing devices
4) Right click mice and other pointing devices, select Update Driver>From Hard-Disk
5) Add the x64 drivers path
6) Select Dell Touchpad
7)  Install drivers
8) Restart

Video can be found here:

12 more replies
Relevance 68.88%

The problem still exists even after Dell repaired the laptop. It took two weeks to get the repaired laptop back from Dell.

The problem is:
When I plug or unplug the charger while playing music/video on laptop, the laptop is freezing with buzzing sound for 1-2 seconds when the laptop begins charging. Even after Dell repaired the laptop, the problem still exists.
Tried installing the updated drivers, the laptop works fine only for a short period and then after some time the same freezing with buzzing sound problem comes back.
Also, if the laptop is restarted it works fine for a while and then the same freezing with buzzing sound problem comes back.

Not satisfied with the Dell and Dell repair services.
Need help with this problem.

More replies
Relevance 68.88%

I just get the Dell 7567 gaming notebook yesterday and experiencing some issues.
My configuration is:
i7 7700HQ,
GTX 1050 Ti,
16 GB 2400 MHz ram,1080p screen.
Windows 10 64 Bit
Problem is 1050 Ti not working properly. When I run Unigine Valley benchmark It shows me system uses 1050 Ti but nothing changes on graphics card,clock rates are same with idle and temperature is same too, so it seems its not using but on the benchmark screen shows 1050 Ti not the Intel gpu. I also have same issue when I launch MSI AfterBurner. Issue video :
Please help

Answer:1050 Ti problem on Dell 7567

When I run that benchmark on my system (4K) at system resolution, I get ~ 19 FPS and temp goes to 59 C.  
When I run as 1920x1080 I get ~ 60 FPS and same peak temp.  Fans spin up with either resolution.

1 more replies
Relevance 67.65%

Hey, I've just a bought a Dell Inspiron 5567. I am having a problem with the touchpad. It does not work on boot up. I have to restart it then it will work.

More replies
Relevance 67.24%

This is a long standing question. Which drivers should I use? I have graphical issues with the current Drivers from Dell.
Any ideas what are the advantages of Dell's drivers over the ones from Intel/NVIDIA web site and do the even work? What will I lose if I use the latter?

Answer:Inspiron 7567 which drivers? Dell drivers or Intel/NVIDIA graphics drivers?

Dell drivers are Intel/Nvidia drivers that are customized for your exact model and should be used. They are available at Dell Support if you have to reinstall.

1 more replies
Relevance 66.42%

I have been looking for verification that if I buy the Dell 24 Gaming Monitor – S2417DG and attach it to my Inspiron 15 Gaming 7567 HDMI that I will get full 2560x1440 resolution refresh rate 165 Hz with 1ms response as the Monitor specs are listed.
I can find no information that the HDMI will pass this level of output.
I have talked to Dell tech support and they do say that the HDMI port is connected directly to the  NVIDIA  GeForce GTX 1050T i with 4GB GDDR5 but I also have seen information that HDMI will not support this.
So I am looking for verification on this configuration being compatible/able to output the full capabilities of the video card to the monitor via the on board HDMI output?

Answer:Inspiron 15 Gaming 7567 HDMI Specs/Does HDMI out support full bandwidth for G-SYNC Dell Gaming Monitor – S2417DG

First of all, G-Sync as far as I know requires DisplayPort and will not run on HDMI.  Even if it does, I don't think even HDMI 2.0 has enough bandwidth for 1440p @ 165 Hz.  And even if it does though, all of the Dell systems I've seen have only had HDMI 1.4, which is only enough for 1440p @ 60 Hz.  But even if all of that isn't a problem, does the Inspiron 7567 have ONLY a GeForce GPU, or does it have an Intel GPU plus a GeForce GPU?  If it's the latter, G-Sync will definitely not work because in almost all systems that have both GPUs, only the Intel GPU is directly wired to the display outputs.  If your system has ONLY the GeForce GPU, then G-Sync should work in theory, but again you may have the bandwidth problems I mentioned above.

5 more replies
Relevance 66.01%

I prefer to use a mouse. When I am typing, it is difficult to avoid the touchpad. I asked on a local (Crete) forum for advice but, in every case, it seemed as though I had a different version of Windows 7 Control Panel because, no matter what route I took, there was no mention of the touchpad. I also googled the question and got many replies but, again, they seemed to be looking at something different from what I get. One suggested running a .exe file but it does not appear anywhere on the computer. The only possible solution was to stick a piece of cardboard over the touchpad!!
Has anyone any ideas?

Answer:Disable Dell Inspiron 15 touchpad

Have you tried Touchfreeze? Link here

3 more replies
Relevance 66.01%

Can any one help me with Inspiron 5521 touch pad please. Whenever I open anything like browser, word it takes screen to the bottom of the page and even when I open speaker the volume goes down as well. My primary button was set as 'left' but it keeps changing to 'right'.
Kindly help me out as my day-to-day business is hampering!

More replies
Relevance 66.01%

Hey guys so quick background. A few months ago while watching netflix I experienced a minor 'lag' or 'freeze' and when my Dell Laptop recovered about 2 seconds later the cursor was moving around erratically on the screen. I haven't had much time to try and sort this out, and for a while didn't bother me because I was able to use the FN (function button) to disable it and use my wireless mouse but now I'm getting ready to leave town, and the issue has gotten worse.

Now I can no longer use the FN button to disable the touchpad, and the whenever I plug un the wireless fob for the wireless mouse, I get a prompt popping up that Windows recognized that the device has failed. Tried it with two different mice.

I'm pretty irritated since as a photographer, when I travel out of town my laptop is one of my most important tools. Now that I'm heading to Indiana, the dang thing has decided to puke out all of these issues at once. I've NEVER abused this laptop and I'm very careful about how I treat it so I'm rather confused where this issue has come from.

The erratic movement is so annoying now that i can't hardly click on anything. I can't pull up the control panel or device manager because the cursor is bouncing all over the screen.

Any suggestions would be awesome. I'm currently running system restore.

Answer:Touchpad Eratic on Dell Inspiron 17R

System restore just popped up an error (Error 0x80070005)

I see several fixes with google.... but absolutely no way to go about it since the cursor is going crazy.

3 more replies
Relevance 66.01%

Good evening all!
I just got my dell inspiron 5558 in the mail today. Loving it so far, but have a question about the touch pad. On my old laptop I was able to "scroll" through pages using the touch pad. I haven't been able to figure out how to do that with this new laptop. I'm stuck using the actual webpage's scroll bar. I will eventually be getting a wireless mouse, but want to learn how to scroll for the times I won't have mouse with me.
Thanks in advance!Marly

Answer:Dell Inspiron 5558 TouchPad

so don't worry i will fix it to you
first go to this location press this link and follow the steps and get synaptics (even windows 8.1)
follow the steps and here a video
and you will get happyyy 

16 more replies
Relevance 66.01%

I recently purchased an inspiron 15 5000 series with the amd a10, I think model 5555 or something. When I bought it my touchpad worked, but shortly after stopped working, The touchpad is enabled in settings and there aren't any keyboard shortcuts to enable or disable it as far as I can tell. Is there an issue with my computer or am I missing something?

More replies
Relevance 66.01%

Hello Guys

This is my first post so any assistance would be much appreciated.

Recently the touchpad on my dell inspiron 1750 seems to lock / freeze on start up, occasionally it will reacivate after 10/15 mins but on most other occasions i need to remove the battery and restart.

Over the last couple of days the keyboard seems to freeze as a result of approx 10/15 mins of inactivity - again need to restart the laptop to reactivate.

Have tried the following with no success:

1) System Restore
2) Downloaded the touchpad driver from the Dell website - still no luck.

External mouse and keyboard seem to be working fine.

If you require any further info then please let me know but this is really beginning to frustate me so any help would be much appreciated.


Answer:Dell Inspiron 1750 Touchpad


What Windows version and Service Pack are you using?

I'm guessing here but I would suspect that your laptop is going into sleep/hibernation and just tapping the Keybaord or the Touchpad doesnt always bring Windows back to life, so just try this for me as a test.

Leave the laptop for the 10/15mins and then check its non responsive, if so then and just press the power button once, a quick one press, dont hold it down, press and release quickly and see if that helps, I get this issue on my netbook.

Have you installed any new software just before this happened, and if so what?

Check device manager for any devices with yellow ! marks by them and if so what?

2 more replies
Relevance 66.01%

I have an Inspiron 1525, and I recently updated to Windows 7 x64 from Vista. Obviously I have to update the drivers, and I am having trouble getting the trackpad to work. Well... it works, but I dont have editable settings for it. I want to disable the touch to click feature, but my mouse settings do now have a "Dell Trackpad" option. Where is the driver to download this option? Or is there some other way I am missing?

Thanks so much.

Answer:Dell Inspiron Touchpad Issue


Welcome to Seven Forums

Have a look at this SF Thread - Touchpad Driver for Dell Inspiron 1525

Hope things work out and regards

2 more replies
Relevance 65.6%


Was wondering if someone could assist me with finding the proper touchpad driver for my new Dell Inspiron 13 7000 series (P69G) so I can enable one finger scrolling. I went here Software Drivers | White Papers | Product Briefs | Videos | Synaptics and dowloaded the the PS/2 driver but it doesn't show the red 'Synaptics' tab under mouse settings in Control Panel like my old Lenovo laptop did..

Can anyone offer any suggestions?


Answer:Dell Inspiron 7000 series touchpad help

Hi ddiehl

Sometimes vendors tinker with drivers. I would head to Dell to get the right driver for your device. Note driver versions in Device Manager before and after install so you know changes have taken place.

2 more replies
Relevance 65.6%

Anyone else find that the touchpad is less than fabulous? 
There doesn't seem to be any options for improving its performance other than setting the DELAY time.  
Suggestions for improving performance? 

More replies
Relevance 65.6%

Just bought this laptop from a friend and installed Ubuntu 16.04 LTS.
The installation went well until it booted up and I saw that my touchpad is not working. It used to work fine in my friend's Windows as well!
Here's my xinput:
? Virtual core pointer id=2 [master pointer (3)]
? ? Virtual core XTEST pointer id=4 [slave pointer (2)]
? ? 2.4GHz RF KEYBOARD AND MOUSE id=11 [slave pointer (2)]
? ? DLL06AB:00 06CB:78F1 id=13 [slave pointer (2)]
? ? SynPS/2 Synaptics TouchPad id=15 [slave pointer (2)]
? Virtual core keyboard id=3 [master keyboard (2)]
? Virtual core XTEST keyboard id=5 [slave keyboard (3)]
? Power Button id=6 [slave keyboard (3)]
? Video Bus id=7 [slave keyboard (3)]
? Power Button id=8 [slave keyboard (3)]
? Sleep Button id=9 [slave keyboard (3)]
? 2.4GHz RF KEYBOARD AND MOUSE id=10 [slave keyboard (3)]
? Integrated_Webcam_HD id=12 [slave keyboard (3)]
? AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
? Dell WMI hotkeys id=1... Read more

Answer:Unresponsive Touchpad in Dell Inspiron 3551

I faced the similar issue. You can fix it by switching off i2c_hid and setting nopnp in boot parameters this way
1. Run
sudo -H gedit /etc/default/grub
In the open window edit line
it should look this way
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i8042.nopnp"
Save file and run
sudo update-grub
2. Run
echo "blacklist i2c_hid" | sudo tee /etc/modprobe.d/i2c-hid.conf
sudo depmod -a
sudo update-initramfs -u
echo "synaptics_i2c" | sudo tee -a /etc/modules
3. Reboot.
Enjoy !! and let me know if that worked for you.

1 more replies
Relevance 65.6%

Is this ok? Plastic around touchpad is uneven. I think that's pretty bad for almost 1000€ laptop. Touchpad quality - noisy and trembling a bit while used.

More replies
Relevance 65.6%

I upgraded my Dell laptop to Windows 7 32 bit from Vista 3 weeks ago. I had no problems with the touchpad before the upgrade or after until 3 days ago. I started the laptop up and the touchpad was frozen.

Searching for answers, I tried the following:

Get driver from Dell: only thing is, Dell doesn't have Inspiron 1501 touchpad drivers for Win 7. I got the Vista one and installed it. Didn't help.
Checked to see if a Function key disables the touchpad. No key like that exists.

I did a Safe Mode reboot, tried no AC adapter, nothing worked. Suddenly, after just another shutdown and start up, it worked again. For a day. Just as suddenly, it stopped working after a sleep mode. Nothing I tried such as reboots etc. brought it back. For 2 days it stayed that way until again it suddenly came back. Last night, it stopped working twice and then suddenly came back. Sometimes it would work in safe mode, some times it wouldn't.

I did not install any software right before this began. I didn't touch the hardware of the touchpad, I didn't knock out the connection. It worked fine for weeks after the Win 7 install, so I don't think that can be it.

Any ideas? Thanks!

More replies
Relevance 65.6%

I have been dealing with a loss of my touchpad\curser for awhile now, so have had to plug in a mouse. Yesterday I ran epsc pre boot assessment which took a good 1\2 hour I guess. After the program was completed, I was able to use my touchpad/mouse on the epsc program interface until I rebooted, than lost the touchpad\mouse. Thanks Keith
PS: In order to get out of the epsc program I had to reboot

More replies
Relevance 65.6%

OK so I have tried deleting the touchpad in device manager and removing the driver, and reinstalling the device from scratch. When this didn't work I thought there must be a problem with the touchpad itself and so bought a new one and installed it. Problem is it still doesn't work.
If I go into device manager and look for it I have to show hidden devices and then it comes up with the yellow triangle next to it.
I show properties on it and it says its the Dell Touchpad, Manufacturer is Alps Electronics, and its plugged into the PS/2 mouse port.
In the Device Status box it says:
This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
The Driver date is 02/05/2010 and the version is 7.1107.115.102
I have also noticed that on the details tab under power data the current power state is D3, which I believe is off.
Something else I have noticed which may or may not be related is that the laptop doesn't enter sleep mode when the lid is closed, altho it is set to and will enter sleep if I select it in the shutdown options.
I am at a complete loss as to why the touchpad isn't working so any help would be appreciated.
If you need any more info please let me know.

Answer:Dell Inspiron 1545 Touchpad not working

Hi Dre9872, Try the vista driver for it ,there is a possibility that the mobo may be failing

5 more replies
Relevance 65.6%

Any help getting the right driver for Inspiron 1520 with win 7 Ultimate 64 bit, i can't
get the scroll to work.
Thanks Shawn

Answer:Touchpad Driver for Dell Inspiron 1520

Hi sfstrong, welcome to the forums, here is a direct link to the synaptics 64bit driver

2 more replies
Relevance 65.6%

Hi there my dell inspiron 1501 has recently developed a problem, the touchpad has become jagged, when moving it jums all over the plcae, a though it might be software, so i reebooted the pc and installed vista agian, erasing everythin, and installed the drivers. Still jagged, jittery as anything, all settings are the recomended, so i would like to replace it, but a cant find one anywhere, can someone help me out here, thanks

Answer:dell inspiron 1501 touchpad replacement ??

Your best and cheapest bet will be on eBay , if there isn't one there now , keep looking , one will turn up sooner or later . Have you had a look at the Dell web site for the detailed instructions of how to disassemble your 1501 ? . Ashley

2 more replies
Relevance 65.6%

ok I have a dell laptop and it works for awhile then the mouse stops working when I try to move the mouse it starts to click things and move crazy it does not function right. I not sure what is the problem I think may be the touch pad has gone bad.

Answer:dell inspiron 600m touchpad goes crazy

mine does that too mine is a inspiron 1150 i usually hit it a few times or wait and boom it works no idea what causes it though

3 more replies
Relevance 65.6%

It worked fine on Windows 7, but simply stopped working when i formatted my hard drive and installed Windows 8.1 32-bit edition.
The touchpad didn't even work during Windows 8.1 installation (I used bootable USB to install Windows 8.1) After the install, I downloaded and installed every single driver that there is on Dell Support website They all installed and worked perfectly without errors. Even the Synaptics Touchpad driver was installed without any error but the touchpad simply doesn't work.
In the device manager, under input devices, there is only USB mouse listed. That too disappears if  I unplug the mouse from USB. Under "Other Devices" there are 4 unknown devices. I tried installing them by right clicking>update driver>search online but it fails. I even tried that hardware troubleshoot option which tries to find drivers online and install but that too failed.
So i ran the startup Dell Diagnostics, and the touchpad worked fine in the diagnostic screen. But soon as windows boots, it stops respoding like it doesn't even exist.
I also tried 'clean boot' (Disabling all non-microsoft services and startup programs, i even tried disabling microsoft services too!) but i didn't work.
So at last, i formatted the hard drive and again and installed same windows again, this time as a clean install. But then again, the touchpad didn't work.

So apparently i have already tried every option i could find on the internet and my touchpad s... Read more

Answer:Touchpad not working Dell Inspiron 3542

Please click on link below, hopefully it will be a help to you.
Disabling or Enabling the Touchpad on a Dell Notebook ...

3 more replies
Relevance 65.6%

Hi All,
A friend I work with asked me to check out this laptop that belongs to her daughter. She said the touchpad wasn't functioning properly, previously her older daughter had been using this laptop. This laptop is currently running windows 7 home premium 64-bit, w/service pack 1 edition. The older daughter has one user account setup on this machine..she is listed as the administrator. The second daughter has her own account and is listed as a standard account. The first thing I did upon checking out the the issue with this machine is update the Synaptics Touchpad software to the latest version available for this machine (V7.2). What is really strange to me is the fact that the touchpad seems to function correctly on the administrator account, but when I switch to the other user account (standard user) it doesn't function correctly like it does on the administrator account. To be honest..I changed the standard user account to a administrator account temporarily so I could at least have access to run some test on the system..( namely, sfc /scannow ). After doing so I was informed no problems were found, I can plug in a usb mouse to a usb port on the machine and it seems to function correctly. I'm at the point now I don't know what to do as I've never ran into this issue before. That's why I thought I'd see if anyone else has had this issue before.

Answer:Dell Inspiron N5010 Touchpad Issue

Hi Davy,
sounds like the user profile is corrupt delete, the second daughters profile, reboot and set up a new one.


1 more replies
Relevance 65.6%

On my Dell Inspiron 1525, when you try to scroll using the touchpad (sliding your finger along the right or bottom side), all it does is move the mouse. I think this might be a driver problem, so I tried going on the Dell website to find a driver for the touchpad, but all I can find are drivers for Windows XP and Vista 32-bit. Does anyone know of any Dell Inspiron 1525 drivers for Windows 7 64-bit?

Answer:Touchpad Driver for Dell Inspiron 1525

First Run windows Update and look though both recommended and Optional updates.
Can you see driver updates?

9 more replies
Relevance 65.6%

I have laptop dell inspiron 15z 5523 and I have big problem with my touchpad. From time to time when I use touchpad cursor of mouse start jumping, randomly clicking etc.
I tried to reinstall drivers, actualize drivers, remove drivers, search at forums, etc. and nothing helps.
I have windows 8.1 installed.
Any help for me. Thank you very much for any help.
Tomas D.

Answer:Dell inspiron 15z 5523 touchpad jumping

Hi, I've been experiencing the same problem for quite some time.
I can recommend reading this:
As Rebird19 suggested, it might have something to do with palm sweat. Cleaning the touchpad actually did the trick for me.

1 more replies
Relevance 65.6%

I have a Dell Inspiron N7110 and the Fn+F3 fix worked for the first two days, but now the touchpad is back with a vengeance and I can't type a full sentence without having the cursor jump to somewhere else, sometimes closing windows, sometimes doing other horrendous things. I have tried the Control Panel, however the "Disable" button is greyed out and not clickable there. So what can I do? As it is, my laptop is unusable.

Answer:Can't disable touchpad on Dell Inspiron N7110

I had the same problem my Touchpad disable button worked for 2 days and then it stopped working so you have to try this link below for me it worked fine!

7 more replies
Relevance 65.6%

I am having fits with my mouse and typing!!! I use a wireless mouse and it seems as though my touchpad is soooo sensitive that if my thumb hovers over the pad, I end up typing somewhere else . Driving me totally crazy because I can't get any work done! I googled this and everywhere I have read has said to click on Hardware, then Mouse, then Settings etc. First off, in my Control Panel, I do not have a Hardware icon. I do have a Mouse icon, but no where in there can I make any changes. I also searched for Dell Touchpad and nothing comes up on my computer. Help!!!

Answer:Dell Inspiron 1525 TouchPad Problems


1 more replies
Relevance 65.6%

I would like to disable the touchpad on my dell inspiron 1520....I looked in the book, and it said to go to Hardware and sound in control panel, then click on keyboard, and I can use the mouse properties there to disable the touchpad. I don't have a hardware and sound category in my control panel. What do I do now?

Answer:disabling touchpad Dell Inspiron 1520

You didn't say if your Dell Inspiron 1520 is running Windows XP or Windows Vista or Windows 7.

All 3 operating systems have a Mouse entry in the Control Panel.

The mouse properties window should have a setting for disabling the touchpad.


1 more replies
Relevance 65.6%

I got my Dell Inspiron 5570 yesterday. So far everything has been great with it except for one thing - its touchpad, or clickpad to be more accurate. Trouble is, the left touchpad button clicks in a strange way as if it touches in between something so two clicks actually happen. If I press the button several times it starts to behave normally for several minutes after which the crispiness returns. Does anyone else have such issues? Can it be somehow regulated?

More replies
Relevance 64.78%

Hey guys,
Ive recently purchased a Dell Inspiron 15 7559 laptop and installed windows 7 x64.I've installed all the drivers from the Dell website that matched my model, however i still have issues with the touchpad. I'm able to right/left click but not scroll. I tried downloading the alps and synaptics drivers for touchpad and restarted the pc without any help.
Anyone experienced issues like this and found a solution?


More replies