Computer Support Forum

My AOL won't open up.

Question: My AOL won't open up.

Hi,
I have a laptop with Windows 7 on it. About two months ago I downloaded a program, and after that, AOL wouldn't open. I had to do system restore to go back in time, to get it to open. Every now and then, I still have to go back in time to get it to open. I did delete the program that caused this problem, but obviously something is still in my computer. I just did a restore, and my AOL won't open. I probably have to go back more in time, but it was working today, although, it was already open when I turned on the computer. Aol.exe is open in the processes, although, aol fast start isn't, which should be. I use the Avast Free Anti-Virus, which is up to date. Please let me know what you want me to do, hijack log, etc..., and I'll do it.
Thank you.
Allan

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Preferred Solution: My AOL won't open up.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi everybody

I picked up some nasty malware. AVG was updating and suddenly everything just fell apart.

I can't run any installation programs regardless of the extension or name. I've tried to install Rkill and MalwareBytes with absolutely no luck. It defaults to needing to be unblocked in the properties and no matter what compatibility mode I use it will not run. I get a 1084 error when I try to open the security center. In the taskbar I have an Action Center alert that says 1 Important Message and 3 Total Messages. The Action Center will not open at all. I do not have access to a USB key as I am not home, but I will be Tuesday evening. Any help would be infinitely appreciated.

Other notes I forgot: I'm on Windows 7 Ultimate 64-bit, and I am constantly getting errors that Windows can't load and needs to be repaired. It runs and restarts, sometimes being repaired and other times not.

Thanks a lot
Jared

Answer:Action center won't open, Internel Explorer only browser that will open, no MalwareBytes and RKill will not open

An update.

I've tried running MalwareBytes and RKill from a flash drive which is also not working. Windows also ends up unable to load, the startup repair runs and things work fine. Not long after Windows tries to update and then it becomes unable to load again and the startup repair runs again.

I tried running a registry fix for the .exe problem and I get an error stating that the registry is being used even when no programs are running and I am in safe mode.

Hope this information helps
thanks
Jared

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Hello,

I'm unable to drag and drop icons from desktop to an open window or open window to open window

what happens is when i hold down the left mouse button to drag an icon from the desktop to an open window

*** the cursor changes to a black circle with a diagonal line going through it (like the no smoking sign symbol)

what is causing this to happen?

thx rob
ps: ONLY copy/cut and paste works now
 

Answer:unable to drag and drop icons from desktop to an open window or open window to open w

Check this setting. Enable Dragging and Dropping
 

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I have a surface RT. I have been logging into my online banking without a problem, suddenly now the address is not being recognised and I cannot access. I have tried rebooting, resetting, and recovery. If I log in when I am using my works intranet I can then log into the account I can also access using my phone. so I know there is nothing wrong with the address. I have contacted Microsoft who don't seem to be able to help.

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Can someone PLEASE help me, I have an Ebook on php id like to use.
XP sp2
:-/
 

Answer:.chm files will NOT open, they ask me to save or open again when i open them.

Always use Google as a first port of call, you'd have found this immediately:
http://support.microsoft.com/default.aspx?scid=kb;en-us;312456
 

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I am a teacher, and have had my students do some assignments on Open Office using machines that run Edubunu. They have then uploaded their assignments and I want to be able to mark them at home but I have windows based Open Office. Will I be able to open their assignments?

Answer:Can I open documents created on Open Office on a linux based system using a windows based Open Office?

Yup!
PS
Your school must be so cool if it uses Edubuntu!

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Hi,

I just updated to W10. If I open several files/documents I get the icon in the taskbar (the bar at the bottom of the page), hover over it and see the documents that are open. I then open Chrome and the Chrome icon appears in the taskbar and the documents open icon disappears and all the files seem to have been closed. If I then reopen the files the Chrome icon goes away and is closed without me doing anything. I have a bunch of icons on my taskbar. Could this problem be due to space on the taskbar? Why are my files closing without any input from myself? It seems strange.

Thanks,

Reg

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Answer:i can't open my camera when i press it just open and say unable to open camera what's wrong with it

Originally Posted by Windows Central Question My camera can't work and it say unable to open it Which device and Windows build you are tlakin about, please

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First off, I'm new to the site and I will definately be here for good because there is a ton of info here.  To the problem, I have been searching this site for about 2 hours now.  I have a computer running Windows XP Home SP2.  I know it has a number of virus issues as well as how to address them under normal circumstances so here we go...Computer will boot normally and in safe mode...Normal boot, I cannot open anything from desktop icons or start menu.  If a program seems to start it just closes the window imidiately.Safe Mode Boot, programs will open from desktop icons...some of themIn booting in either mood I cannot access the internet, save or transfer files from one folder to the next(including desktop) or load programs from my jump drive.  If I try to run a program from my jump drive it begins then a pop-up refers to the operation being denied by the admin (i have no admin settings that would cause this).  I have read and understand how this site works, but I cannot download  or open from a jump drive any of the antivirus/malware programs you list, nor can I get a log of any sort.  I can access the registry editor, so I need to know if there is a way to manually locate the virus affecting my bogus admin settings or if there is another way to open files or copy them to my computer.  If I can start any anitvirus program (SuperAnti Spyware, Malware Bytes I use them both on other machines regualarly) I would be well on my wa... Read more

Answer:Cannot open any program from desktop icons or open files from jump drive...VIRUS

Okay, this is definitely tricky.  You have a SmitFraud infection at the very least (it's not usually quite this malicious, so I doubt it's alone).  If everything you say is accurate, then your chances aren't great, but we'll do what we can.  You say can't access anything from a jumpdrive on your computer...but what about a CD?  If you could at least get HijackThis on there, it would prove very useful.Infections can be disabled through the registry, but there are thousands of different entries, so finding the proper ones is an incredibly daunting task.  I could possibly help you disable SmitFraud (no guarantee), but first, get back to me on my question about the CD drive.  In the meantime, I will have to acquire some information.

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This problem is on excel 2003. This is the error that occurs and I have no idea how to correct it. I create a hyperlink in excel and then click on it and get this error:

Hyperlink unable to open. No program is registered to open this file

Anyone?

Answer:Excel error: Hyperlink unable to open. No program is registered to open this file

IT seems that excel doesnt have a program registered to open hyperlinks. You will have to register a browser to open it.

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This problem is on excel 2003. This is the error that occurs and I have no idea how to correct it. I create a hyperlink in excel and then click on it and get this error:

Hyperlink unable to open. No program is registered to open this file

Anyone?
 

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I know a backend database should only consist of tables but... I have a backend database that appends and truncates SQL tables in order to prioritize production orders. I reinitiate the set of queries every 3 minutes using a blank timer form. Since this form must always be open for the timer to work, I have the backend database and timer form always open on an under utilized PC.

Overall this setup is working well for me but there is a scenario where I would like to be able to close the timer form so that the tables are not updated every 3 minutes. Then I would like to be able to reopen the timer form. I would rather not have to train my users to remote desktop to the open database to close the form and then remote desktop to open the form.

Is there a way to give my users the ability to close/open a timer form running on an open database on a second computer?
 

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Hello guys, I've found this forum from hjackthis webpages, hope someone can help me to get rid of my problem :/I've been infected some times ago (around 10 days), then I've scanned my pc with avg, kaspersky, windows security tools (or whatever it's called), spybot search & destroy and malwarebyte's antimalware softwares.... when, I thinked that I've got ridded of my problem, but I have not... (maybe I've removed some virues, but someone are still here I think).In fact, when I'm surfing around the web, sometimes a new tab are opened that direct me to hxxp://go-protect-my-system.xorg.pl/ , and other site that I think are others site with malware or whatever... This happened using Opera, plus Chrome does not work anymore... it opens only blank pages, I've tryed to reinstall it, nothing... probably it's the same malware/virus that infected my Opera browser?I've done the requested scans, hope someone can help me (sorry 4 my english)DDS (Ver_10-03-17.01) - NTFSx86 Run by Kenshin at 13.04.59,66 on 06/04/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17Microsoft Windows 7 Ultimate 6.1.7600.0.1252.39.1040.18.3327.1552 [GMT 2:00]SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.... Read more

Answer:Opera open unrequest & inftected sites; Chrome open only blank pages... :/

Hi, I've performed more scans reading aroud your forms, hoping to get rid of the problem...or to collect at least more information...I've performed the ESET online scans, I've attached the log file...Plus I've noticed in the meanwhile another site that was opened without my will in Opera, when I was searching between web: hxxp://chatplanet.com/search.phpI'll think to perform tomorrow a combofix and dr.web run...just to see watch happened...I'll post the results===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our MRT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that s... Read more

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I have a windows 7 msi laptop that until recently has had no issues.
The past several weeks however, Internet Explorer closes unexpectedly multiple times when I am online. Also, I cannot open PDF files and Adobe Reader will not reinstall. iTunes won't open, and pictures won't open when I double-click them.

No error messages have shown up...the programs simply just do not open. I have the latest version of iTunes, and I am unable to download any version of a PDF file reader, but I previously had Nuance.

I have NO CLUE what to do or how to begin trying to resolve this issue, and most of my work files are PDF so this is becoming a huge problem...please help.

Answer:Internet Explorer closes unexpectedly, Adobe Reader won't open, iTunes won't open....

Hello and welcome to TSF,
The first step would be to try a different browser and see if your online problems keeps happening. If you are a hardcore IE fan, see if there is an update for it. As far as your pictures and files are concerned, it might need a simple solution like Disk Defrag. Many people overlook this, but hey it works! You can also do a Disk Cleanup (also built into Windows) which clears some unnecessary junk.
Good Luck!
Carpetfizz

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I'm having 4 problems.

Rundll window at start up:
Error Loading C:\WINDOWS\System32\spool\Drivers\W32X86\3\DLCQtime.dll

This specifiec module could not be found.
When I double click on Word documents, a Window Installer box opens and says 'preparing to install' with a cancel button. Then, a Microsoft Office Edition 2003 box opens:
Installation Error:File not Found

A required installation file SKU112.CAB cound not be found
It then asks if installed from a cd to insert it or if downloaded from the internet to browse your system and find it. I don't have any Office 2003 cd's. The cd's I have that I think are for my Word documents are Microsoft Works Suite 2000.
My last year vacation pictures will not open. When double-clicking on them, an Adobe Photoshop Album window opens with the words 'failed to load photo'.
My memory about a year ago was about half free. It is now showing I have 2 GB.
I tried going back and restoring my computer in hopes of being able to access my pictures. I've ran spybot. That's all I knew to do. I have Windows XP Home Edition 2002. ~tmcc

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Hi All,
I've been racking my brain trying to see what is going on and I cannot for the life of me figure it out. So I was hoping that someone on here might be able to help. Here's my situation. As I mentioned in the title something is going wrong with internet explorer and it opens in the task manager but is not open on the screen (although I do often see a little flash of something like a window popping up every now and then but only a flash then it's gone). Also I will click on normal links (like cnn.com after searching google for "cnn" and it will send me to some random website, usually trying to sell me something). Finally after some invesitgation it looks like there is a false iexplorer.exe file on my computer that got there somehow, and I think is causing issues. Oh and my windows firewall and symantec have been disabled. I have scanned with malwarebytes, adaware, spybot, and a few others with some each of them finding things but nothing has been fixed. 
 
Any and all help is greatly appreciated. Thank you in advance,
-Duck
 
Below is the DDS from the preparation guide I found. I have the Attach file as well but the file says not to post unless asked to do so. So I'll wait until that I guess.
______________________________________________
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.15.2
Run by Howard at 17:55:33 on 2014-03-29
Microsoft Windows 7 Home Premium   6.1.7601.1.125... Read more

Answer:Internet Explorer open in task manager but not open and firewall disabled

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

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I can't double-click folders in the Start menu to open them. Rightclicking and choosing
Open or Explore doesn't work either. When I release the Rightclick on Open or Explore
or Explore all users nothing happens. Normally explorer would open up and I would
have access to my start menu folders.

I still get the context menu with the choices, I just cannot get a response when
selecting to explore a particular folder. Other than that, regular items in the Start
menu work just fine and I can start programs as normal. Other context menu commands
like delete, rename, sort by name and properties work fine.

I think that there is something corrupt in the registry where the shell for the context
menu or the start menu folders is kept (I am not sure though).

I don't think this is a spyware/malware or virus problem as the PC is regularly scanned with SuperAntiSpyware and Avira Antivir. Resident protections that I have enabled are Avira Antivir and Comodo BOClean.

I am using Windows XP Pro SP3, automatic updates enabled (this problem has happened even before I have installed SP3). I am using an administrator account.
 

Answer:Cannot open folders in Start Menu by doubleclicking or rightclick-> Open or Explore

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Hello,
For some reason, when I click on on Microsoft Works, I get a quick flash of it trying to open & then NOTHING!!
I have sooo many important saved documents that I really need to be able to open again...
I have gotten rid of Microsoft Money & maybe Microsoft Office as well but not sure...
Any ideas on what I can try??
 

Answer:HELP!!! Microsoft Works Word Processor will not open, unable to open ANY documents!!!

From how you describe it,it looks as if something is denying it.such as your firewall or if you are using Firefox you might not have it as allowed,these are just guesses however,take a look at this site http://support.microsoft.com/kb/241165
 

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hi guys.. im new here and having a real problem for 3 days now.. my computer somehow has a virus that won't allow me to open icons, can't open help and support at start, can't run command, can't install antivirus.. i've trued all available options like wrking on safe mode, but still the same.. pls help.. i have windows XP..
 

Answer:virus/malware blocks icons to open, can't open help and support, run command

I have replied to your topic here:

http://forums.techguy.org/malware-r...s/866088-virus-malware-blocks-icons-open.html

Please do not post the same problem twice.
 

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I'd attempted to install XP Service Pack 3 via Windows Update. An error message occurred halfway through (can't remember the exact message at the moment) and the installation failed. The computer was fine after this and I continued to work on it until I shut it down.

The next day I booted up to find that all my desktop and quick launch shortcuts and desktop files had lost their icons. All shortcuts now have the extention .lnk. Nothing happens when I double click on any of files. This is also the case in the Start menu, where all program shortcuts don't work and neither does Settings -> Control Panel. I also cannot open any folders on my desktop, including My Computer.

I managed to open up the command prompt through Task Manager and I've been able to navigate to programs and execute them from there so I know the programs still work. This is the only way I've been able to get online and run programs to try to solve this. I can also open Windows Explorer via command prompt and navigate through folders that way.

Things I've tried:

1. I'd created a System Restore point before attempting the Service Pack installation. Ran System Restore through command prompt in the hope of restoring back to that point but there are no restore points available.
2. Ran an AVG scan. Found nothing untoward.
3. Ran HijackThis. Not an expert by any means on this but it didn't appear to show anything alarming.
4. My hours of searching online led me to Doug Knox'... Read more

Answer:Unable To Open Folders, Run .exes And Open Shortcuts Other Than Through Command Prompt

Might as well try[post="RRT (Remove Restrictions Tool) 1.0 - http://www.majorgeeks.com/RRT_Remove_Restr...Tool_d5635.html "]Remove Restrictions Tool[/post]Really, you may need to do several scans for malware. The items that you cite are typical symptoms of some malware problems which I've read about.Louis

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hi guys.. im new here and having a real problem for 3 days now.. my computer somehow has a virus that won't allow me to open icons, can't open help and support at start, can't run command, can't install antivirus.. i've trued all available options like wrking on safe mode, but still the same.. pls help.. i have windows XP.. my computer won't install set-ups either, so i couldn't run Hijackthis.. :-(
 

Answer:virus/malware blocks icons to open, can't open help and support, run command

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Hi,

Got a problem with Word and Excel 2007.

Both programs open ok (under 2 seconds), so no problems there.

The problem is opening the program by means of opening a document. It takes about 1 minute

Exactly the same thing with both Word and Excel.

Has anyone got a solution? Surely there must be a quick little registry tweak to sort this out?

Other info:
Outlook 2007 works ok, no delays
Windows XP works ok
No speed issues with computer
Did not previously have Office 2003
Word/Excel documents are local, computer is not on a network
Computer is free from spyware and viruses
 

Answer:Word and Excel 2007 - Programs open ok - documents take ages to open

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This is a weird problem I've not seen before and I could use some help or someone to point me in the right direction. I searched the forum with no luck.
I'm assuming this is an issue related only to my machine and not an IE7 problem.
:-(

When I click on this link (or one in similar format on the same page), the new window will initially begin to open. Then the new browser instance is redirected to another site....which seems fine & the page switches to the new address, then suddenly the window disappears and the "File Download-Security Warning" box appears and asks if I want to save the file or find a program online to open it with:
Program Name: browserRedirect
Type: Unknown File Type
From: ax.phobos.apple.com.edgesuite.net

Clicking on "Find" takes me to the Windows File Association web page where it says that windows does not recognize this MIME type.

Here's the actual link:
//click.linksynergy.com/fs-bin/stat?id=DKrkLM3KmGA&offerid=78941&type=3&subid=0&tmpid=1826&RD_PARM1=http%253A%252F%252Fphobos.apple.com%252FWebObjects%252FMZStore.woa%252Fwa%252FviewAlbum%253Fi%253D27672884%2526id%253D27672964%2526s%253D143441%2526partnerId%253D30
If I need to register a file type, I don't where to start! I scrolled through all the file types in My Computer and honestly, I'm at a loss as to what to do.
Could this be related to some corrupted mime file or something?

I'm running Windows XP SP2 Home with the security settings on their de... Read more

Answer:Ie7 Link Won't Open - Prompts Me To Save The File Or Find A Program To Open It With

First try this :Download and scan with SUPERAntiSypware Free for Home Users * Double-click SUPERAntiSypware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Udates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.) * When done, select "Scan for Harmful Software". * There are three scanning options. Choose "Perform Complete Scan" and click "Next". * When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK". * Make sure they all have a checkmark next to them and click "Next". * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. * Click Preferences and then click the statistics/logs tab. * Click the dated log and press View log. A text file will appear so you can see the results. * Select close to exit the program. * Scan in SAFE MODEIf that does't work please run Online Microsft test (IE required) to rle further issues.

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I had started a thread earlier here, called "Cannot change name of New Folder. Can't add Search Provider".

Well, I reset the system to a System Restore that was quite old, and the renaming of folders problem seems to have gone away (at least for now). However, what is really bothering me is that IE11 is keeping track of every file I open on my computer, and when I click on the entry in History, it opens the file!

I have disconnected the computer from the internet, but desperately need help in terms of what to do!!!
 

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Hi All,

I work on a web application that has Excel and Word documents in it.

At the moment when a user opens these documents in IE9 they get presented with a dialog box asking:

What do you want to do with "filename"?

The user is presented with Open, Save and Save As as the options.

Unlike previous versions of IE there is no check box to tick to remember the user's choice so it comes up every time.

I really need to get rid to this box. Does anyone know how to disable it?

Thanks

Tom

Answer:How to get Excel and Word documents to open without the Open,Save,SaveAs box opening

Hello and welcome to the forum.

Click Start => My Computer => Tools => Folder Options => Click on File Types tab => In the file types list => click Excel => click Advanced => UNcheck clear the Browse in same window check box (or click to clear the Open Web documents in place check box) => Click OK

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I downloaded windows 10. Couldn't find documents, pics, etc. Finally found, at least some, in c/users/my name. But when I go to open them, they open for .5 second, then they're gone again. They will not stay open. What's going on???? I'd rather just go back to windows 7 but it has been slightly over 30 days and, frankly, I'm afraid of losing all my files!!! What can I do?? I also read that Windows 10 is going through more changes and it could be possible that anyone on Windows 10 could lose their files as new changes are being made!! HELP!! I updated to Windows 10 on Sept 22.

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"Open++ is a context menu shell extension that allows you to quickly open the selected files or folders with the customized commands. It adds a submenu with customized menu items to the shell context menu when right clicking files or folders in Windows Explorer. Open++ also provides some predefined commands, such as Open Command Prompt, Copy Path, Change Properties, Create Sub Folder, View File Checksum, Run With Arguments, Register DLL, Unregister DLL, Copy Shortcut Target, Find Shortcut Target, and so on." Open++

Answer:Open++ a context menu shell extension to open files, folders

Looks useful - will be checking it out.

2 more replies
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Hi All,
I work on a web application that has Excel and Word documents in it.
At the moment when a user opens these documents in IE9 they get presented with a dialog box asking:
What do you want to do with "filename"?
The user is presented with Open, Save and Save As as the options.
Unlike previous versions of IE there is no check box to tick to remember the user's choice so it comes up every time.
I really need to get rid to this box. Does anyone know how to disable it?
Thanks
Tom

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I have noticed that several programs, such as Windows Photo Viewer, Windows Media Player, Quicktime Player, and VLC Player will either not open or automatically bring up the "... is not responding." message. 
 
Likewise, the Quicktime, MS Silverlight, and Adobe Flashplayer plug-ins won't operate correctly during certain instances -- the first 2 more so. 
 
I've never come across such an issue, but first thought it was the result of faulty updates of out the many updates this thing goes through. But now, I'm convinced that is not the case.
 
Any and all assistance would be much appreciated.
 

Answer:Attempt to Open Programs Leads to Failure to Open or Unresponsive Message

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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Foremost, Let me thank you in advance for any assistance you may provide. What you're about to read may be a mouthful however I am doing as I was instructed to do in being very specific and detailed. This is in response to
Thread: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help | http://www.techsupportforum.com/f50/...lp-305963.html
My Issue:

As of 4th July 2009 weekend my system has been operating quirky and buggy. In my troubles I've installed Avast Anitvirus. Now around that time, one day I can recall returning to my computer and it had shutdown on its own, although my system remains on idle the majority of the week by the way. Upon turning on the computer and booted up I got a notification window stating that Windows had been updated and restarted (turned off). At that point, when attempting to open a program (by clicking on any of my icons on the desktop) the computer would quirk and reboot. After several attempts, eventually it resulted in a continuous reboot, window would repeatedly restart. If I can remember correctly, in the process I got some prompts then eventually a dreaded blue screen perhaps something about windows couldnt find or load a file, i think it had a .dll extension. Well, in conclusion, thats when I decided to perform some tech procedures, check boot sequence, BIOS, the usual troubleshooting. Threw in the Windows XP for a Install repair. After having done the XP repair option it seemed to have made progress beacause I... Read more

Answer:Local :C Drive Doesnt Open on Double Click, Prompts to Choose a Program to open file

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

---

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three-five days this thread will be closed.

With Regards,
Extremeboy

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UC Berkeley student and I'm supposed to be writing my thesis which is due soon (tomorrow actually), but am instead entirely inconvenienced by all the computer virus issues I'm running into. I need a solution SOON. I downloaded Avast while in Safe Mode and then had it run prior to restarting my laptop in regular mode and that seemed to solve the bulk of my issues. I've tried everything, including various scanners like Avast, Win Patrol, SpyDoc, ComboFixer, GoRedFix, and more but many don't catch whatever it is and others that do detect it just can't seem to get rid of it...I had a huge mess of problems and I think they are solved except for these: 1-Google searches are redirected, unless I "ctrl" click cashe several times at once. In that case usually one of the pages will be a proper page instead of a scam search site or a random junk site.2-OpenOffice docs aren't opening. (They did right after I first ran Avast, but not any more.)3-This virus somehow crept over to my boyfriend's computer. He hadn't downloaded any programs all month, but yesterday his Google searches began being redirected too and his computer exhibits everything I mentioned in problem 1 but not 2. All of this started for me a weeks and 2 days ago. My professor said I needed to submit my thesis in Word 2003 which I don't have and haven't needed throughout all of my time at UC Berkeley, and really won't really need again after I graduate. A classmate showed me that he got his MS Word from iso... Read more

Answer:Google Redirects, popups, slow loading using Mozilla. Open Office Docs won't open. Please help! HJT log incl.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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I have an older Dell running XP. Would like to wipe the operating system and do a clean install but have some programs I no longer have install disks for so I can't. Tried to complete the Preperation Guide. Defrogger worked fine. DDS would not run and it just gave me an output file full of gibberish. I tried to attach the text file but it was too large. Since DDR wouldn't run, I downloaded Hijackthis and have posted the log file instead. GMER ran fine, (took a long time) and I've attached the log file.

Any help getting this machine cleaned up will be appreciated. Thanks!!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:22:06 PM, on 12/20/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17093)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Common\Google Upda... Read more

Answer:Computer 2, explorer freezes, can't open control panel, websites open that I didn't type address for

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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I click "dont allow" after checking the box i front of "dont ask anymore".
But it opens the same pop-up next time i open a new window or the next time i open IE.
What do I do?

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I am using Windows XP.

When i double clicking on any of my hard disk drive C:, D:, then "Open with window" opens automatically and it ask to which programe you want to open this file..However, I can type in the explorer bar (where we type website addresses) like C: or D: drive, then it opens.. When I right click on the hard disk drive, some funny character shows in the menu.

It all happened after i install AVG 7.5 and update virus definition.

Kindly help me what happens to my computer and how to solve it.
 

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Hi Everyone,

I'm having windows xp professional and couple of days back i install 3hersoft dvd maker and from then i'm not able to open any other exe's and also my google search is being redirected to http://63.209.69.107 page.

I tried running malware bytes and as i told earlier i'm unable to run any exe's here is what the message i'm getting.

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

I tried creating new user account as specified in some site but of no use.

please help me in resolving the issue.

Thanks
Medikonduri

Answer:Unable to open any exe and browser redirecting to http://63.209.69.107 when trying to open other links

Can you try Malwarebytes in Safe Mode via hitting F8 just after the BIOS Splash Screen?

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Sometimes I will have 4-5 browsers open at once. I will then close all except one of them.

When I go into task manager, Processes, there will still be 4-6 "iexplorer.exe" processes open.

I don't want this. Why do they remain open after closing the browsers?

Is there a fix for this?

Answer:IE8: Multiple internet explorer processes open with one browser open

Do they stay there until you restart the computer or do they go away after you close all of the browsers? Also when you open more browsers again does more processes come up as well as the other already there?

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I'm running Windows 10, and Excel 2013. I just upgraded to Win 10. Before I did so, I had no problems at all with Excel. Now that I've upgraded to Win 10, Excel no longer remembers my "recently opened workbooks".

I have gone to file/options/advanced numerous times, and, under "display", clicked on "show this number of recent workbooks" and also clicked the check box next to "quickly display this number of recent workbooks".

Each time I do that, while I am still using Excel, the display of recent workbooks is what I want. But invariably, after closing Excel, after I log off, then restart Windows, the next time I start Excel the check box is blank and there are no recently opened workbooks at all on the Excel start page!

Anyone have any clues what's wrong or how to make Excel do what I want?

Thx.

Tom
 

Answer:Excel wont remember to open recently open files

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Good morning,

I just did a Clean install of my Windows 10 Home last night after it developed several corrupt files that I couldn't repair. I previously had Microsoft Office 2013 Professional Plus on my computer but I somehow think that could have something to do with my corrupted files (not letting me utilize Windows Update successfully).

My question: Does the free 'Open Office' program have a program I could utilize to open Power Point Presentations that I had saved on an External Hard Drive? If so, it would keep me from installing Office 2013 again.

When I had Office installed I only used it for the Word Program and to open Power Point programs.

Any ideas?

Thanks and regards,
2harts4ever

Answer:Does 'Open Office' have a program to open Power Point presentations?

This might answer your question better.

Apache OpenOffice Impress

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Good morning,

I just did a Clean install of my Windows 10 Home last night after it developed several corrupt files that I couldn't repair. I previously had Microsoft Office 2013 Professional Plus on my computer but I somehow think that could have something to do with my corrupted files (not letting me utilize Windows Update successfully).

My question: Does the free 'Open Office' program have a program I could utilize to open Power Point Presentations that I had saved on an External Hard Drive? If so, it would keep me from installing Office 2013 again.

When I had Office installed I only used it for the Word Program and to open Power Point programs.

Any ideas?

Thanks and regards,
2harts4ever

Answer:Does 'Open Office' have a program to open Power Point presentations?

This might answer your question better.

Apache OpenOffice Impress

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I have a small network of six computers. Five of them run XP and I just added a Windows 7 machine. I've got a Microsoft Access 2003 database that all of the computers share that is hosted on one of the XP machines. The Windows 7 machine can access the Access database through the network just fine, as long as no one else is accessing it. However, if someone else on an XP machine on the network is using the file, it won't open on the Windows 7 machine. Doubling clicking the file on Windows 7 gives me the circling blue icon for a second or two, then nothing happens. If the XP user exits the database, then I can open it fine.
Permissions on the XP that is hosting the database is set to allow everyone. And all the XP machines can access it at the same time.

Any ideas what is happening?
 

Answer:Solved: Can't open a shared file on a Windows 7 machine if it's already open on an XP

Fascinating problem. I've run into an issue like this and cannot remember the solution. I think I had to move the share to the windows 7 machine with all local network authentication turned off. I think anyways. Might have lowered NTLM authentication version in policies too (again on the 7 machine). Gah.. it was awhile ago.

Going to set this up on a small VM workgroup right now and test.
 

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Okay so recently I upgraded to Windows 10 Technical Preview Build 9926 through the 'Windows Update' from Windows 8.1, I had the same problem, Start Menu won't work no matter what, tried almost every method out there right now. Luckily 'Settings' app was working so I could go to Update and get the latest build. And I did, I updated and now have the Windows 10 HOME Insider Preview Build 10074. But I can't get it to open the start menu, and the settings app is gone with it. I can't check for updates anymore. Please help me out here, I've tried a couple of methods but it didn't work. Sorry for the long explanation and thank you in advance!

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After the anniversary updates were automatically installed, I can't open start menu, the shortcut I created for the MS solitair games program on the task bar does not respond ( it opens the first screen then it shuts down. Also, every time I double click on any photo I saved on desktop I get an error message saying " the remote procedure call failed".

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A user tries to download a PDF from a government site by selecting a checkbox for the document and hitting Download Document button. The file download box comes up with "Downloading file... Open/Save/Cancel". When she hits Open, the box dismisses and the download progress box appears. Almost immediately, however, the file download box reappears but this time Open is grayed out, forcing the user to save it before it will be downloaded and opened. On any other computer in the office, the file will open right up. I have checked the internet settings and they seem correct. What would cause this to happen just to this one user? Or, what can I do to fix it?
 

Answer:Solved: PDF DL: Open/Save window returns with Open grayed out

Upgraded to version 6 and the problem went away. Thanks for everyone's response!!
 

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My computer (OS Windows XP Home) has been running rather slow and recently I have not been able to access any internet sites. I have successfully connected to more than one wireless network and had 100% signal strength. When opening internet explorer, my preset homepage has disappeared and internet explorer is attempting to connect to errordns.com in the lower left corner of the window. The address bar remains blank. The explorer window then continues to constantly connect to errordns.com as if I were clicking Go on the right side of the address bar numerous times and overwhelming internet explorer. I am not able to access anything else which requires an internet connection, such as limewire or my AIM icon. I have attempted to change my homepage address in the internet connections options but the same repeating connection to errordns.com occurs. I do not have an up-to-date antivirus system currently. Any suggestions would be helpful. Thanks!

Answer:Errordns.com Page Attempts To Open While Trying To Open Internet Explorer

Welcome to BC qatorgraffstart with checking for malware causes to your problem.Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.http://www.superantispyware.com/]SuperAintiSpywareRun the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.http://www.bitdefender.com/scan8/ie.html]Bitdefender

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Hi,

Say I type in a URL in internet explorer it wont do anything and open up or make a new tab in firefox and open it there insted. I have tryed setting IE to the defult browser but it still dose not fix the problem!

IE Version: 6
Firefox Version: 1.5.0.1
OS: Windows XP Home Edition

Thanks,

Tom
 

Answer:Pages will not open in Internet Explorer They allways open in Firefox!

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Hi first of all my english isnt enough so soryy about this.

My normal internet doesnt work ı open internet with chrome and I opened gmer but in the middle always stop and mouse very very slowy moving also ı opened hijackthis in the middle also stopped.Could you help me?

Answer:cant open ınternet page.cant work gmer,cant open hi jack this

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
 
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
 
Link 1
Link 2
 
* IMPORTANT !!! Save ComboFix.exe to your Desktop
 
IMPORTANT....
 
1. Close any open browsers.
 
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
 
3. Do not install any other programs until this if fixed.
 
How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html
 
Double click on ComboFix.exe & follow the prompts. When finished, it will produce a report for you. Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall
 
Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
 
 
Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the c... Read more

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Hi Everyone,

I'm completely stuck and need help. My wife's notebook - compaq presario mobile athlon4 1.2GHz with 384mb ram running XP home SP1 has been melting down! She started running adobe photoshop 7.0 to edit some large images and it would just suddenly do one of two things 1)say it had an eror and couldn't save anything then just freeze 2)suddenly flash to a blue screen filled with white text and shut itself down. We sent a system error report to microsoft and it suggested a problem with the synaptics touch pad. I then spent about 2 days downloading all compaq updates and microsoft updates including XP service pack 1. However it continues to do the same things. If you go on the photoshop website it suggests thngs like disabling MMX extensions etc which I've don't to no avail.

Anyway I just thought this was a photoshop thing but now it seems to be affecting XP itself. When you just open the folder with the work and images that my wife has been working on the folder flashes open then the desktop icons and lower bar disappear leaving the background and then the icons and bar return with no report of error or anything. If you copy the folder to another disk drive you get the same thing when you open the folder. Also if you share the folder and open it across the network on another machine - in photoshop under windows 2000 it crashes photoshop. I have tried running chkdsk and defragmenting the drive but it still happens.

Does anyone know what mig... Read more

Answer:Stumped! unable to open folder in XP - it flashes open then disappears

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I'm not exactly sure with what I downloaded, but all that i think i have downloaded in the past week are PDF docs and videos from hdvideo (when the problem started to happen). From there, I could only surf on Safe Mode with networking, whereas when I start windows vista normally, things do not open when I attempt to do so. Moreover, it takes forever when i press Ctrl Alt Dlt, but there it says the system "failed to start security options" and from there it's an eerie black screen with the start logo on the bottom left that cannot be clicked. The only method I could get the computer to restart was to manually switch it off and on.
I recently used Malwarebytes but it did not detect anything.

Additional details about my laptop:
Intel Core 2 Duo Processor P8400 (2.26GHz)
Windows vista home premium
Memory 2GB
Hard Disk drive 250gb

Any help or advice is greatly appreciated, I really need printing back <3

Answer:Windows Vista can't open anything... I only can open stuff in Safe Mode

Did you try System restore to go back to a date prior to this happening?

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please help!!!!
i have tried to figure it out and i am no computer whiz!!!!
my computer freezes when i attempt to open IE and it may delay for 20 min or so sometimes and then it says (not responding) or sometimes 30 plus ie windows open up on their own and say page can not be displayed and take over my computer.
it slows down my computer!!!

what shall i do i am running in safe mode so i can post this thread.

here is my hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:34:14 PM, on 8/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\sy... Read more

Answer:comp runs slow 2 open internet explorer or will not open at all

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:32:21 PM, on 8/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\... Read more

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Hi:
XP/Outlook Express

Recently, Outlook Express opening up VERY slow, even worse, it does NOT open up at all. However, if I close and restart XP all over again, OE opens up as usual, not slow. This happens so often that it's very frustrating and puzzling me so much.

My question is;
Is there a way to open OE in normal speed?
Or, 'Is there something wrong with PC/xp?

Your help is much appreciated.
Thanks,

Answer:[SOLVED] Outlook Express: VERY slow to open or, worse, does NOT open up at all

Don't use OE myself but on a search, came across this Inside Outlook Express - Errors, Bugs and Problems - Error Messages and this OLEXP: Outlook Express Stops Responding or Does Not Start which may help.

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I just separated from my wife, left my develoment machine behind, and have my laptop which the kids used. It now will not open several programs, including users in the control panel, google chrome, and others, when I click on links, most of the time it goes to different windows, I have ran malwarebytes, azerias, registry mechanic, and even went to reinstall windows at the i362 file, but it isn't there to reinstall from, (I don't have a cd player on this), I have 4 websites to get finished by monday, or I won't have money to pay for a place to live, and it is cold outside! Please help! I am attaching the files you had asked someone else to include with your dds I think it was called.Jerry

Answer:Can't open Adobe, firefox redirecting, programs wont open...

Oh PS, the main problem I started with is I cannot use any of my Adobe software (dreamweavcer, flash, fireworks, photoshop,cs4) this may be where it all started.

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I downloaded a file from a bit torrent site and installed it. The file was for autocad 2006 and i thought it was safe (at least i think that was when the problem started)Now I cannot open any programs or even get my computer to start in safe mode.Norton keeps telling me that attempts are happening and giving me an address (ip addresss and net address) and telling me the attempt was blocked. This attempt happens over and over about every 5 minutes.I downloaded hijack this and deleted some files and may have deleted some that shouldn't have been deleted.I don't know if this is a trojan, malware, or spywarewhen I get online it is through norton that i can access it bc opera, firefox, and explorer won't come up.Each time i try to open a file I get an error message asking me which program to use to open it. Also, I can open files if i do so as an administrator.Can someone tell me what this might be or what to look for?ThanksJustin I am not sure if I should put a log file here but in case it is ok to post one it is attached.have run a few cleanup programs and detected a trojan and removed it by running in safe mode and running nortonI cannot run anything from my desktop and have to open everything by running it as an administrator.I also cannot run combofix because i initialize as an administrator then I get the popup that asks me over and over which program to open it with in an endles loop.I can run new logs but need to know what to do first.EDIT: Posts merged ~BP

Answer:Can't open programs on vista getting message "choose which program to open with"

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your ... Read more

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I need IE to open IE PDFs that contain school files so I can print them for class, but it won't open them and I cannot open any new IE tabs. It doesn't close but nothing is actually open. 

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Hi

Win7 Ultimate

I hope I can explain this clearly.

When I go to an Open or Save dialog box in any application and I click on any folder any where in Windows outside of the application, the Save as... or Open dialog for that application switches to that folder, which is great feature because it quickly enables me to change the location in those dialogs. It's not currently working.

My question is, where is the setting the enables or disables that functionality.

Thank you for any help

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help me plss..here i giv details:Platform: Windows XP SP2 (WinNT 5.01.2600)mainboard: Micro- Star International (MSI) P4M266-8233system type: X86- based PCRAM: 768 MBsound/vidoe card: Vinyl AC'97 Codec Combo Driver (WDM)/ NVIDIA GeForce FX 5200antivirus/spyware/adware/malware: trend micro PC- cillin internet security 2007, ver 15.3 build 1073/spybot - search & destroy 1.4MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.exeC:\WINDOWS\system32\nvsvc32.exeC:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exeC:\Program Files\CyberLink\Shared Files\RichVideo.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exeC:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exeC:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exeC:\WINDOWS\system32\SSCVIHOST.exeC:\Program Files\Trend Micro\Internet Security 2007\pccguide.exeC:\Program Files\VIAudioi\SBADeck\ADeck.exeC:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exeC:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\Administrator\Local Settings\Temp\wz4c52\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = ... Read more

Answer:i can't open regedit,msconfig n havng problem when open gpedit.msc

There is no SP3 for XP, what service pack do you have?When did this start?What happened before it started?Exactly when does it restart and what happens before and when it does?When was the last time the computer was cleaned out?Help us to help you, provide a reasonable amount of information if you want a reasonable answer.

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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:59:56 PM, on 1/16/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16912)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Scott\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/?pc=Z039&form=ZGAPHP
R1... Read more

Answer:My mozilla will just open with about 50 random websites open & someone keeps taking over my computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

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Please, someone help in my problem

My Search for Files or Folders don't open!!!!

and the option of Open in new window, not open too!!
 

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Im on win 7, IE 8, when I open a link of .doc in IE it opens with quick view plus, opening in new tab doesnt help, and in win 7 the folder option doesnt have advance button to change the type extension, any ideas

Answer:make word documents open separetly from IE (open with popup)

Do you have Microsoft Office installed on your computer?Why do you want to change the extension? I'm not sure what you mean by "it doesn't have advance button to change the type extension." There is no advance button that changes type extension.

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WOw. Weird problem going on here. I have no idea what may have caused this, but anyway, basically what is happening here is that now whenever I double click a music file from my "my music" folder nothing happens. It goes to the little hourglass thingy like its thinking for a split second and then nothing happens. The file won't open.

So this was pissing me off. I have no idea why I can't open my music files in a simple manner any longer.

The other thing is that they will open fine if WMP (my default player) is already open. If WMP is just sitting there in the background and I double click an audio file it opens without a problem, but if nothing is open and I double click on an MP3 it does nothing.

What's Going On Here???
 

Answer:Music Files No Longer Open With Double Click Unless WMP Is Already Open

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Download a free program called ExplorerXP at www.explorerxp.com/ and it works like XP version except use keyboard enter to actually open the unlimitied number of files highlighted.

Last night had folder with over 4000 files needed opened to execute them and load them into a program. No issues. Otherwise, win 7 and above allow only 15 at a time.

Worth donating to the provider of software!

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For a while, shrinking of windows, apparently to fit a somewhat smaller screen resolution than the default 4K, has been bugging me now and then. At first I thought this had sth to do with the other wake-from-sleep/hibernation related woes. But lately I've seen it in action upon just reopening the lid, without any form of sleep involved. Did anybody else notice such window resizing after closing and then reopening the lid?After a bit of googling I guess this is likely caused by the Intel video driver, more specifically igfxpers.exe. Any thoughts about disabling it? Any other idea?

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I had XP Antivirus 2012 on my computer initially, and was able to fix it by following directions. However, then another "Security Protection" virus got onto the computer. I followed all directions from the bleepingcomputer.com tutorial, but it still did not fix the problem. When I start the computer and it loads normally lots and lots of blank windows pop up repeatedly on the desktop. Whenever I try to start any program an error message pops up saying that some part of a file is missing, no matter what program I try to open.

.
DDS (Ver_2011-06-23.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Run by Tim Kamauf at 11:42:24 on 2011-08-06
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.576 [GMT -4:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tim K... Read more

Answer:security protection, xp antivirus 2012, lots of blank windows open and no programs will open when i start my computer

to BC.We'll begin with thisStep 1.ComboFix:Download ComboFix from one of these locations:Link 2Link 3* IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. Here is a howto for some of the applications.
They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.Step 2.Things I w... Read more

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Using the Task Scheduler for Windows 7, Windows Server 2008 R2 - I am having a problem launching a system message that opens over all other open applications.
The message script is setup as follows:
     Trigger: At Login
     Action: Run a VB script at C://...
The script works. My problem is that if there a multiple windows open the message will be hidden under them. How can I fix this? 

 

rramseur

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Message: Expected identifierLine: 38Char: 9Code: 0URI: http://cdn.adnxs.com/msft/ContainerTag.js?tag_id=3282384&domain=pixel.alephd.com&switch=on&height=90&width=728&user_id=2492164998395855161&bid_price=0.034998&price_paid=0.034998&reserve_price=0&auction_id=547770347965459836&publisher_id=53913&site_id=804471&creative_id=14876553&ecp=12.22&user_ip=92.1.51.192&pmt_rule_id=74057&user_city=London&user_country=GB&use_cookies=1&carrier_id=1&referer_url=http://msn.com/en-uk

Answer:wHEN I OPEN INTERNET EXPLORER I GET PAGE OPEN BUT WITH ERROR

Go to IE > Tools > Internet Options > Advanced > Browser heading.Check both items which refer to Disable Script Debugging.If not try IE Reset - button on Advanced tab given above. If still no joy, then run this:AdwCleaner:http://www.bleepingcomputer.com/dow...(blue Download button near top - not anything else on the page).Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button. If it finds anything please copy / paste the log on here - even if it cures the symptoms because further cleaning is likely to be necessary.Always pop back and let us know the outcome - thanks

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I'm having trouble on my desktop, I'm currently using windows 7. I cannot run any programs on my computer including MBAM and Super anti spyware. When i attempt to open up a program such as MBAM, it opens up a view download window. I have the option to run or save the program; however, when i click run for example it quickly opens up an internet explorer page and closes it and nothing happens. I have access to the internet and everything but there is another big catch. This only happens on one user... The other user has no problems i can access all files, programs etc..

I've ran rkill but it says sed.exe cannot read C:\users\---\appdata\local\temp\rks1.log no such file or directory

I ran malwarebytes and removed 5 unwanted files

I've also ran superantispyware which removed about 120 tracker cookies.

Still having the same problem i don't know what else to do please help =/

-Kyle

Answer:Programs don't open but open up a download view window?

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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Word 2003>>Open>>Look in: drop down very slow to open> This only happens on my Windows 7 machine not on XP. We are using roaming profiles> When you click on the drop down it wants to find and load all servers that are in the domain, which takes forever. I have mapped drive through the login script but that all. Thanks for any help, Bob
 

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Pretty much what the title said except that Im using XP. I can download my jpegs from my Eos rebel using zoombrowzer and they load fine, you can see them on the slide show great and tehy will open up in Photoshop with no problem but if you 2x click them to open Acrobat will open up stating something will not open due to a corrupt file or like a bad email. Appreciate any help given thanks, Brian
 

Answer:Acrobat 6 wont open my Jpegs but will Open up in Photoshop

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All of a sudden pictures sent as attachments to e-mail messages can't be opened. Microsoft's Office picture manager appears fleetingly on the screen before the unopenable "open white envelope" shows up. It has an .eml extension, but won't allow me to change it to a .jpeg.

I think my husband may have very recently downloaded, by mistake, Microsoft's SP 2 patch. He won't say. But those annoying red flashing messages have stopped appearing in the bottom right corner of my screen.

Help and thanks
 

Answer:outlook express won't open pictures. They appear as an open envelope.

If you do mean Outlook Express and not Outlook, then try this:

Click Tools> Options> Click the Security tab.
Clear the check box next to Do not allow attachments to be saved or opened that could potentially be a virus
Click Apply and OK.
If you need to, you can also uncheck the box: Block images and other external content in HTML e-mail
 

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I just upgraded to window 10 and when I try to open my files using file explorer or the file tab in the tool bar the screen will flash for a split second as if it was going to open, but it just goes back to my desktop and does not open.

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Well, like the title says, I'm having a wierd problem with WMP and crashing when I watch 2 videos from the same folder and I close it after watching the 1st one. They are all .wmv and a couple MPEGs of RC cars and stuff, I don't get why I open the 1st one its fine, close windows media player, then open another wmv and the folder freezes for a little bit; then if I click on that file again, it'll play fine, very strange. Has anyone else seen this problem before, or know how to fix it?
 

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Hi,

i have problems with my laptop nec versa p7300, operating system in win vista

i can log onto windows no problem but when i click on anything eg start button...my computer....any documents on the desktop if im lucky my laptop will open it then next second windows automatically close it, sometimes it would not open at all, no error message occurs

even when i put a cd in if i cab get a chance to open it a second later it automatically closes, i have done a clean install and reformatted but the same problem occurs, also windows help boxes automatically opens constantly and i cant close that at all

during formatting clean install stage sometimes the laptop restarted automatically over and over again i did disable auto restart on failure but it still restarted.

i can open safe mode but all the same problems occur in safe mode.

are there any suggestions i have tested my ram there is no problem with the ram.....is the problem my graphics card or any other hardware

please help

thanks

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Pls help...i can't open my desktop folders including shortcuts..when I go to start, i can only open recenlty used programs but not my documents, my computer, control panel & all the tabs on the right field...also when I close a program, the window display still remains on the desktop...by left clicking the current program window i'm using and dragging it around, i can sort of erase the previously used windows...i can only correct this by restarting xp...do i have a virus? pls give me step by step guide to fix this...please....
 

Answer:Can't open desktop folders & cant open tabs on start up

Try this

Start >> Run >> sfc /scannow {point it to the Xp CD}
 

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last week my computer would boot all the way up to the desktop but when i tried to open up my files they wouldn't open and the content in my start menu wouldn't load up, so i forced shut down the comp went into safe mode and did a system restore from July 22nd (since that was the only restore point available) and that seemed to fix everything. everything worked fine after that. i've done this process twice since last week w/ restore points from July 22nd and Aug. 13, since every time i shut down my comp files won't open and the start menu content won't load compelling me to do a system restore to fix everything, which it did.

so, now, to today. got home, i turned on my comp and encountered the same "files won't open, start menu content won't load" problem but when i went to do a system restore using 3 of the 4 restore points from aug. 14, since all the others were gone and those were the only ones left, the problem still existed.

w/ 3 of the 4 not working i was losing hope that the last one would work, so after the third attempt, while in safe mode, i decided to just google the problem but when i went to open firefox i got a xull.dll error message. so i tried out google chrome to see if i could get on the net that way. that worked.

before googling why my files won't open i googled the xull.dll problem first, since that was freshest frustration in my mind. i googled it and read it was part of some registry issue and that xull.dll error messages usually m... Read more

Answer:Frustrated: Files Won't Open and System Restore Won't Open

Most Registry Repair programs sometimes do more damage then they fix. Go to Start/Run and type SFC /scannow and hit enter. The Windows Protection window will open. It may ask for your Windows XP CD. It will now replace any corrupted files that it needs

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Hi people!

My problem is that when i have selected, lets say 3 .txt or .xls files and right-click on them and choose open nothing happens? I can right-click one file and choose open and it will open. It is just when i have selected multiple files to open that nothings happens.

The thing is that i have some collegues that have the same installation as i have and they can do it, any ideas what could be causing this problem for me?

Thx in advance

Nevyn
 

Answer:Cannot open multiple selected files with right-click - open

I have this problem too. Previously I could highlight (example) six text files, right click, choose open and voila! they all opened. Now I'm forced to open them one by one. Hope you can help.
 

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Couple of issues here.... help!

1) When I am in Gmail (email) and want to open a word doc or excel and try to open it by a click (internet explorer) it opens of the window that comes with the computer to "buy" or ... so I have to save on the desk top, open word or excel then open the document through the software.

2) When I am in Gmail (email) and want to open a word or excel document in (Chrome) it opens a little window which ask if I want to open, save or open/save and where to save it. If I press open another window opens and ask if I want to open it now.
How can I just click on the word or excel document from gmail or anywhere and it just open up instead of opening up the program to open within?

Thank you ahead of time!
 

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I can open all other documents except photos. this has only been the case for the last couple of days

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After virus removal IE not able to open save or open files from the web.
 
- I have ran malwarebytes, awdcleaner, comboxfix, and tdsskiller.
- I have check settings in IE to make sure downloading was enabled
- all other browser work fine ... chrome, firefox
- I have taken IE off the machine by turning off IE in windows services via uninstall programs, rebooted and ran ccleaner, then re-enabled IE...still cannot download and save files
- I have rest IE...still same issue.
 
The only thing other thing I have found online regarding this is that IE may have lost it admin rights or something like that. have any of you ran across this issue before?

Answer:After virus removal IE not able to open save or open files from the web.

Hello lawrance,
Generally this is my full I.E. Reset directions >>
This should be done with Internet Explorer open (even if you are having problems with it), not Firefox / Chrome or another browser.

Click Tools or the Gear icon at the top of the browser > Go down the list to click on Internet Options > Go across to the last tab that should be Advanced >  Click on Advanced and then Reset (near the bottom) > You should get a Confirm box pop up > Tick Delete Personal Settings and now Reset.
This last part may be where the infection changed things -
 
While there > Go back to Connections Tab, and down to LAN Settings. Open this and check that the only box ticked is Automatically Detect Settings, and untick any others. Click OK >Apply if you changed anything and OK again.
 
Back to the General Tab and make sure your Home Page is entered correctly in the box. Re-set it if not, clock Apply and OK to close out
Once the settings have all been reset, Close that box. Close any other open boxes. Now close I.E. and Reboot your computer.
 
Let us know if this helped -

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Hi,I am using Windows 7 Pro 64 bit. When i open internet explorer 10 multiple windows open. This happened soon after I downloaded FireFox, uninstalled it and then I tried Google Chrome but uninstalled it too. I tried both because IE10 was giving me issues when I uninstalled iTunes; I went to download it again from IE10 but there was no response, the page just sat there. I tried FireFox and after it downloaded, I didn't see where the iTunes was, got frustrated and then uninstalled FireFox and downloaded Google Chrome. iTunes downloaded fine on it and the following day, when I clicked on IE, multiple pages opened. As that started to occur, MacAfee popped up a message that it prevented a Trojan. I ran full scan but it didn't find anything. I downloaded AVG and it found 12 threats that say, Found MalSign.Generic.E07 all had Severity Medium State Secured. One was found Severity High Virus Found VBS/Downloader.AgentI don't know if what is causing IE to open multiple times is a virus or not, AVG says it caught and secured it. Just curious if anyone is having this issue with IE opening up at multiple times and if this might be a virus that though AVG caught, can still be on the system?Thanks!

Answer:when i open internet explorer 10 multiple windows open

Run all of these, in this order.Step 1: Run AdwCleaner http://www.softpedia.com/get/Antivi...http://www.softpedia.com/progScreen...How to download from Softpediahttp://i.imgur.com/BWELEfV.gifhttp://i.imgur.com/4luY3rU.gifhttp://www.raymond.cc/blog/adwclean...http://www.bleepingcomputer.com/dow...Author's sitehttp://general-changelog-team.fr/en...Tutorialhttp://general-changelog-team.fr/en...Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Clean.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please Copy & Paste the contents of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[S1].txt as well.AdwCleaner is a program that searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer. By using AdwCleaner you can easily remove many of these types of programs for a better user experience on your computer and while browsing the web.The types of programs that AdwCleaner targets are typically bundled with free programs that you download from the web. In many cases when you download and install a program, the install will state that these programs will be installed along with the program you downloaded. Unless you perform a Custom install, these unwanted programs will automatically be installed on your computer leaving you with extra browser toolbars, adware, and other unwanted program... Read more

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Hi I'm using the latest Open Office Suite, and I sent my friend a document I created in open office and he uses Word 2007, I just had the document back and I open it, and I'm greeted with the filter Selection how do I open my document??Thank youRob

Answer:Open Office Querry can't open Word 2007 Doc

Bump

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I was having pop ups and I figured my computer was infected, so I scanned with SuperAntiSpyware and got some things and deleted them. They were a bunch of Vundo Variant, EC and S something. Before, I wanted to try my Malwarebytes, but it wouldn't open, even after the scanning and restarting. Also my flash won't work in IE, but it does in firefox. I don't know whats up, can anyone help? Also I think I'm infected because my computer has stuff running in the background.. when I'm doing nothing. While I did this Hijack this, I was scanning with spyboy search and destroy...Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:00:39 PM, on 10/24/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\arservice.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\PROGRA~1\AVG ... Read more

Answer:Malwarebytes won't open, mbam.exe won't open and is deleted, I'm infected with something!

Hello VersaniWelcome to BleepingComputer ==========================Download OTL to your desktop.Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.===========Download This file. Note its name and save it to your root folder, such as C:\.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.Click on this link to see a list of programs that should be disabled.Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")Allow the driver to load if asked.You may be prompted to scan immediately if it detects rootkit activity.If you are prompted to scan your system click "Yes" to begin the scan.If not prompted, click the "Rootkit/Malware" tab.On the right-side, all items to be scanned should be checked by d... Read more

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last week my computer would boot all the way up to the desktop but when i tried to open up my files they wouldn't open and the content in my start menu wouldn't load up, so i forced shut down the comp went into safe mode and did a system restore from July 22nd (since that was the only restore point available) and that seemed to fix everything. everything worked fine after that. i've done this process twice since last week w/ restore points from July 22nd and Aug. 13, since every time i shut down my comp files won't open and the start menu content won't load compelling me to do a system restore to fix everything, which it did.

so, now, to today. got home, i turned on my comp and encountered the same "files won't open, start menu content won't load" problem but when i went to do a system restore using 3 of the 4 restore points from aug. 14, since all the others were gone and those were the only ones left, the problem still existed.

w/ 3 of the 4 not working i was losing hope that the last one would work, so after the third attempt, while in safe mode, i decided to just google the problem but when i went to open firefox i got a xull.dll error message. so i tried out google chrome to see if i could get on the net that way. that worked.

before googling why my files won't open i googled the xull.dll problem first, since that was the freshest frustration in my mind. i googled it and read it was part of some registry issue and that xull.dl... Read more

Answer:Frustrated: Files won't open & System Restore won't open

If you have the installation CD for the operating system try doing a repair installation. This will not affect your data.Boot the computer from the XP CD. You may need to change boot order in the BIOS so that the CD-ROM is the first device in the boot order.When you see the "Welcome To Setup" screen, you will see the options below This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER. To repair a Windows XP installation using Recovery Console, press R. To quit Setup without installing Windows XP, press F3.Press Enter to start the Windows Setup. To setup Windows XP now and Repair Install , press ENTER. You do not want to choose "To repair a Windows XP installation using the Recovery Console, press R.Accept the License Agreement and Windows will search for existing Windows installations.Select the XP installation you want to repair from the list and press R to start the repair. If Repair isn't one of the option end the installation, this will mean that you will need to do a fresh installation of XP.The repair will copy the necessary files to the hard drive and reboot, the repair installation will continue after the reboot.

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Hi, I was redirected here. I can't open MBAM or any other anti-malware program. Spybot, ADWcleaner, and JRT found nothing. As for the browsers Firefox crashes as soon as it opens and Chrome says dns probed nxdomain or something similar. This happened after I force shutdown my laptop three days ago. Here are the FRST logs. Thanks to whoever helps.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:04-10-2015
Ran by my (administrator) on MY-PC (05-10-2015 12:59:24)
Running from C:\Users\my\Desktop
Loaded Profiles: my (Available Profiles: my)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(ASUSTeK Computer Inc.) C:\Windows\System32\FBAgent.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(ASUS) C:\Program Files\ASUS\P4G\BatteryLife.exe
(ASUS) C:\Program Files (x86)\ASUS\AT... Read more

Answer:Can't open MBAM due to DNSAPI.dll missing can't open browsers either

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems. Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Please disable the realtime protection of Microsoft SEStep 1Press the + R on your keyboard at the sam... Read more

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By looking at other posts on this forum I was able to get to my task manager and get msconfig to work. However, I am not sure if everything is taken care of. I have run DDS and Rootrepeal and am pasting the reports below. I would appreciate knowing if anything needs to be fixed.

Thank you!
DDS (Ver_09-10-26.01) - NTFSx86
Run by Shaily Bhargav at 20:10:41.14 on Sun 11/08/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2006.1157 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\... Read more

Answer:Couldn't open taskmrg and had msconfig open in notepad

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I have a friend how has a problem with Word 2003. It could be happening in Excel and PowerPoint, but she doesnít use those so we donít know.

Word opens fine, and if you find a file you want to open through My Computer or Windows Explorer, and you double-click it the file opens quickly.

However, if you attempt to open a document through the following method you run into a problem. If you open Word, click the Open button or go File >> Open, and than click the Look in: drop down arrow to browse to a different location it takes between 7 and 10 seconds for the menu to drop down. This happens every time when you first attempt to do this after opening Word. If I leave Word open and do it again itís fine (if I remember correctly).

The problem persists, however, as I choose a new drive to look at and begin double-clicking on folders to open them. Iíll get a 7 to 10 second delay attempting to open some folders, and virtually no delay when attempting to open others. For the most part, however, there is a delay. Just like I stated above with the Look in: drop down menu, however, once Iíve gone into a folder this way it opens up very quickly from that point on, as long as I donít close Word. If I close Word the problems start up again.

I tried a number of things to resolve the issue. I started Word in safe mode and that didnít work. I tried turning off DDE something or other by going Control Panel >> Folder Options >> File Types, choosing DOC, clicking Advan... Read more

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help me plss..here i giv details:Platform: Windows XP SP2 (WinNT 5.01.2600)mainboard: Micro- Star International (MSI) P4M266-8233system type: X86- based PCRAM: 768 MBsound/vidoe card: Vinyl AC'97 Codec Combo Driver (WDM)/ NVIDIA GeForce FX 5200antivirus/spyware/adware/malware: trend micro PC- cillin internet security 2007, ver 15.3 build 1073/spybot - search & destroy 1.4MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Answer:cannot open msconfig,regedit n having trouble to open gpedit.msc

Did you try to run "CHKDSK /F" or yet better "Sfc /scannow"start -> run -> Type those things and seeBy the way SFC might ask for you OS's CD but the change is low.Jonas

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Hi I have 2 important messages in my windows computer and it includes Windows defender I open Windows Defender When a error that says: An error has occurred In the program during initialization.If this problem continues,Please Contact the system administrator. : I am the administrator? I don't really know what to do? is it a Virus? But anyway this happen'd once I installed a app called Malwarebytes Recommended buy Microsoft It completely deleted my internet files I needed so the internet would not open Then I made a backup point And restored to that? Any ideas that could help? please?

Answer:How Do I open Windows Defender When it wont open -- Is it a virus?

Hi Fabighost Malwarebytes Anti-Malware is a one of the leading Anti-Malware software right now so if you downloaded it from the official website below, then you're sure to have installed a legitimate copy.https://forums.malwarebytes.org/If you downloaded it from another source, I cannot tell you if it's legitimate or not without checking it myself. Let's take a more in-depth look at your system.SecurityCheckDownload SecurityCheck and move the executable to your Desktop;Execute SecurityCheck, press on a key and let the scan run;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Execute MiniToolBox and check the following options:Flush DNS;Report IE Proxy Settings;Reset IE Proxy Settings;Report FF Proxy Settings;Reset FF Proxy Settings;List content of Hosts;List IP Configuration;List Last 10 Event Viewer Errors;List Installed Programs;List Devices - Only Problems;List Users, Partitions and Memory size;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Hi, my laptop running xphome media center has a few problems. IE7 closes before it completly opens, i click on start, search and nothinging happens, i try to click and drag files, but nothing happens. My AVG e-mail scanner will not activate. i've tried trend malicious removal tool, adaware, spybot, smitfraud fix, AVG total system scan, but i don't want to restore my pc to new condition because of data (e-mail, photos) that i have on there. It will not connect to the internet wired or wirelessly, but I can ping my router.I have a hijack this log: Logfile of HijackThis v1.99.1Scan saved at 9:44:09 PM, on 6/7/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16441)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\HPZipm12.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\r_server.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Google\Google Desktop ... Read more

Answer:Ie7 Won't Open, Search Assist Won't Open, No Network Connection

Hello nbcengineer and welcome to the BC HijackThis forum. Let's do a little cleaning.Step #1There is an adware package called Starware that we should remove:Click Start.Click Control Panel.Double-click Add or Remove Programs.Look in the Currently installed programs box for each program listed below and if it is there:Click on it to select it.Click Change (or Change/Remove) button.If you are prompted to confirm the removal of the program, click Yes.Anything with Starware or RxToolbar in the nameStep #2Now start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O1 - Hosts: HPF740AE HP0019BBF740AEO2 - BHO: (no name) - {45A4902E-4479-4EAE-A186-8D0F7E4C78DE} - C:\Program Files\Starware316\bin\Starware316.dllO3 - Toolbar: Starware316 - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - C:\Program Files\Starware316\bin\Starware316.dllThere is also a remote administration service running on the computer. If you did not install this to allow remote access to this computer then also include the following item:O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Step #3We need to make sure all hidden files are showing so please:Click Start.Open My Computer.Select the Too... Read more

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Hello
Trying to correct and install the macro below.
doing what i can to follow the Tech instructions but falling flat on my face all the time.

http://www.exceltip.com/st/Determine_if_a_file_is_in_use_using_VBA_in_Microsoft_Excel/444.html

this is what i have done with the comments on the page, which are not clear.
i am looking to open two files and if i am not able to open both then i want everything to stop and the file that has opened to close again.
My files
("G:\Business Groups\BBP Costing Log\New costing Log\mainsheet.xls")
("G:\Business Groups\BBP Costing Log\New costing Log\mainsheet1.xls")
this is the web coding that was directed to me:-
in red is what i have added and i am getting no joy at all. What am i doing wrong?

Function FileAlreadyOpen(FullFileName As String) As Boolean
' returns True if FullFileName is currently in use by another process
' example: If FileAlreadyOpen("G:\Business Groups\BBP Costing Log\New costing Log\mainsheet.xls") Then...
Dim f As Integer
f = FreeFile
On Error Resume Next
Open ("G:\Business Groups\BBP Costing Log\New costing Log\mainsheet.xls") For Binary Access Read Write Lock Read Write As #f
Close #f
' If an error occurs, the document is currently open.
If Err.Number <> 0 Then
FileAlreadyOpen = True
Err.Clear
'MsgBox "Error #" & Str(Err.Number) & " - " & Err.Description
Else
FileAlreadyOpen = False
End If
On Error GoTo 0
End Functi... Read more

Answer:Solved: two files to Open editing. if i can't open i want to close both

You will to do a dual test:
if one is true then exit

your code ....
FullFileName1="G:\Business Groups\BBP Costing Log\New costing Log\mainsheet.xls""
FullFileName2="G:\Business Groups\BBP Costing Log\New costing Log\mainsheet1.xls"
if FileAlreadyOpen(FullFileName1) = true or FileAlreadyOpen(FullFileName2) = true Then
close workbooks
exit sub
end if


Code:

Function FileAlreadyOpen(FullFileName As String) As Boolean
' returns True if FullFileName is currently in use by another process
' example: If FileAlreadyOpen(Fullfilename) Then...
Dim f As Integer
f = FreeFile
On Error Resume Next
Open ([B][COLOR="Red"]FullFilename[/COLOR][/B]) For Binary Access Read Write Lock Read Write As #f
Close #f
' If an error occurs, the document is currently open.
If Err.Number <> 0 Then
FileAlreadyOpen = True
Err.Clear
'MsgBox "Error #" & Str(Err.Number) & " - " & Err.Description
Else
FileAlreadyOpen = False
End If
On Error GoTo 0
End Function
 

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I am working on database for user who completely blind to microsoft access. So I make a form for them to work with.

Since the access window is kind of distracting, does anybody know how to open form without the access window open?

Thanks in advance!
 

Answer:Solved: how to open form without open access window

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I am at work on one of the computers on their network. This machine is used my three or four people so how the problem started is just a guess. Word, Excel, Powerpoint all open with "Please wait while Windows configures Microsoft Office 2000 SR-1 Professional." If I try to open any file I created in the past, the same thing happens. I thought I would run scanreg but apparently that command does not work. Lost, and my boss is too cheap to call in a tech, so I am stuck with no word processing. I am typing this on line however with the machine in question. Any ideas? Thanks. (The signature below is my machine at home)
 

Answer:Solved: win 2000 Documents will not open / Word will not open

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yeah I got the antivirus 2010 virus a couple of days ago and now I cannot open any programs because it asks me what I want to open them with and there are no programs to open them with which includes my norton 360 installation cd i have tried system restore and I couldnt open it because I had nothing to open it with I also cannot access most of the things in the control panel ecause im missing windll32.exe WHAT DO I DOEdit: Moved topic from XP to the more appropriate forum. ~ Animal

Answer:antivirus 2010+cannot download or open most programs because there is nothing to open them with

have a friend get to download a antivirus rescue disc for you.it might be the easiest way.

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