Computer Support Forum

Windows 8.1 keeps crashing

Question: Windows 8.1 keeps crashing

DMP file

More replies
Relevance 100%
Preferred Solution: Windows 8.1 keeps crashing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 41.82%

Hi, I have windows Vista Home premium 32 bit OS installed on my computer. For the past week or so, my computer has been acting really weird and running extremely slow. Firefox won't load some pages. Most sites that equire secure sign-ins take ages. Like ebay, and online bankings, HSBC etc. and then for some reason my browser goes offline out of the blue, tells me that I can't browse because the browser is working offline (happens a lot more on IE than Fiefox though, but it does happen on both).

Also sometimes firefox shuts down on its own, without any warning or an error message, when I download something, clicking on the recently downloaded programme doesn't open it, when I right click and then open the folder containing the downloaded item, even the folder doesn't open and when I try to manually open the "download" folder or sometimes even when I try to open control panel, I get a message windows explorer has stopped working and is restarting, sometimes not even the message and windows explorer just crashes on it's own without any error.

I've tried using google chome, but sometimes it just won't load pages. I click on the plus tab, and type the adress some it would load, but some it won't no matter what. the page stays blank which is weid because I've used Chrome before and when you open a new tab the page is never blank, instead it shows your previously opened pages or the history (unless you specifically tell chrom... Read more

Answer:Windows explorer crashing, FF isn't loading and crashing, chrome isn't working.

Also the infected files that avast found were called win32:MalOb-AL and JSownloader-EH.
 

2 more replies
Relevance 41.41%

Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem.

Ok,

So about a month ago I was unlucky enough to pick up a virus infection somewhere ... you know, those fake anti virus ones that totally destroy your system and leave you helpless. It started this whole chain of events that lasted two weeks and ended up with me running in safe mode for more than a week trying to fix the problem. I tried restoring my computer via system restore a few times and got an error every time - (which in turn 'damaged' my restore points so I no longer can use this option)

So, I figured I would reinstall windows and fix it. Sadly, whatever was on my comp as turned my CD drives (DVD and bruner) into dead weight - they won't read a thing. So I got Dlite and mounted the CD to a virtual drive and tried to install it that way, but for whatever reason it gives me an error and reboot and wont finish the install. It does however take me too the new log in screen, which gives me an error when I try to create a new log in for the new windows. I was able to get back into the old windows install and managed to delete the new one. Anyway .. I eventually was able to get spyware docter and a few other programs to run in safe mode and I cleaned the comp of all virus's BUT when I tried to run windows normally it would barely run at ... Read more

Answer:Windows Explorer crashing, adobe plug in crashing.

go back to safe mode with networking and install, update, and run a full scan with malwarebytes
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
(free version will work for this)

After that has completed and done it's work
See this link.
SFC /SCANNOW Command - System File Checker

You really need to get a hardware cd/dvd drive.
The virtual drive is no good for what you are trying to use it for.
...Daemon tools has in and of itself been known to cause problems on some windows 7 systems.

1 more replies
Relevance 40.59%

I think I am hit with the dreaded vundo trojan. No antivirus or spyware will remove it and its stopped my IE loading any pages now it just crashes.

I have run combofix.exe as suggested by some other posts but this doesn't seem to have made any difference.

Here is the fresh HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:56:58, on 28/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\Syste... Read more

Answer:Please help IE Crashing Windows Explorer Crashing possible Vundo

Please can a moderator close this thread as I help has begun on a different thread. I posted this one as I thought my old thread had been lost in time and space. Sorry for any inconvenience.
 

1 more replies
Relevance 39.36%

My Windows 7 computer has recently been crashing - sometimes I get a blue screen, sometimes it just restarts. It can work for 10 hours or more without a hitch sometimes, though sometimes it crashes sooner than that. It wasn't a huge problem, but I decided to re-install my OS anyways (I deleted all the partitions, and did a fresh install) - and the problem still persists. Previously, it was perfectly stable for the previous 6+ months (or longer) that I've had Windows 7 installed. The hardware is a couple years old.

So I'm thinking it's a hardware problem, but I'm not sure what's the problem. Hard drive? Power supply? Maybe RAM?

Thanks for any help.
 

Answer:PC crashing - reinstalled Windows 7 - still crashing?

start at begining
http://www.windows7hacker.com/index.php/2009/09/generate-system-health-report-in-windows-7-feature/
 

1 more replies
Relevance 39.36%

For the past couple weeks Windows Explorer has been closing frequently while I am online. (normally when on my laptop it is for online use). IE 8 also crashes and I've even had a couple issues with other programs, like Picasa. I have Norton Securite suite, Spybot S&D, Malware Bytes' Anti-Malware and Reg Cleaner and use all regularly. Please help me.

Answer:Windows Explorer keeps crashing. IE crashing

Registry cleaners are not recommended. Here is why: http://miekiemoes.blogspot.com/2008/02/reg...weaking_13.htmlUsing registry cleaner may be actually cause of your problems.Windows Explorer has been closing frequently while I am onlineDo you mean Windows Explorer, or Internet Explorer?

12 more replies
Relevance 37.72%

I've updated the BIOS and all the mobo drivers. I've replaced the RAM. I've ran AdAware, Spybot and HiJackThis.

I'm including the last 4 BSOD messages to see what all of you think I should do.

I'm running an AMD Athlon XP 2300+ on an Asus A7V8X-X motherboard. Nvidia GEForce4 MX440 video card and 1GB RAM (1-512MB, 2-256MB). Windows XP Pro with SP2.
 

Answer:Windows XP keeps crashing and crashing and crashing

Dumps 60704 and -05 both say Memory Corruption. Did you run a Memtest86+ like was suggested in your last thread? Did you switch your sticks arond in your slots? Did you test each stick individually?

Did you overclock and did you set the volatage correctly?

Dump 707-01 points to a hardware failure.

Dump 707 shows a Stop Errot of 0x74. Read carefully trhis link and the Cause.

http://support.microsoft.com/kb/137539/en-us
 

3 more replies
Relevance 35.26%

Hi there. I am writing a post here because I am really mad. Few months ago I have bought my lenovo y50-70 4gb ram gtx960M and the problem occurs until today. The problem is, when I start to play "heavy" games ( like gta 5 or cs; go, lmao) this wonderlaptop crashes. Every time I launch a game, this lapop crashes. I can play 30 mins or 2 seconds but It ALWAYS CRASHES. Firstly, It said that nvidia driver stop responding bla bla bla. So I was searching solution in Internet. They told me to reinstall graphic drivers etc. Ok I did it. Guess what? Crash? Of course it crashes. I was very upset so I decided to update my windows. From W7 64b to W10 64b. Guess what? Ye ye, it still crashes. I turned on V-sync and It helps. Rly. Now i do not receive this annoying statement with "nvidia display stop responding bla bla bla" Now it only crashes without any errors. Sometimes with blue screen but rly rare (thx). Sound loops, image stops, and system crashes. I tried every driver, beta driver, hotfix driver, latest driver, non latest driver. JUST EVERY DRIVER. It doesnt help. I hope u will.Regards! @edit. All temps are fine. Idle 45-50 C  stress 55-65.

Answer:Lenovo y50-70, crashing, crashing, crashing, crash...

I had the same issue. It would crash with every game where nvidia card was used instead of intel. I tried various nvidia drivers but it didn't help. However I tried a really old driver 347.66 (not sure about the numbers after the ' . ') and it worked like a charm! No more crashes and the laptop is stable even after hours of gaming. After that I have never updated the nvidia drivers

3 more replies
Relevance 34.03%

For about the past 3 days now, I'm seeing System Settings Broker "stopped working" in the reliability history. Additionally, I'm seeing a lot of issues with the Windows Shell Experience Host in the event viewer. What happens is that the action center is not accessible (clicking on it does nothing), and hitting the Win key to bring up the start menu does nothing.
The following is probably the same situation I have. Just wondering if anyone here has any ideas. The support over at answers.microsoft.com is pathetic.http://answers.microsoft.com/en-us/w...401163a?page=1
Maybe I should disable Cortana.

Answer:Action Center / Start Menu / Systems Broker Crashing / ShellExperienceHost Crashing

Have you used a any of those privacy-related tools?

4 more replies
Relevance 34.03%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2045 Mb
Graphics Card: ATI Radeon HD 4300/4500 Series, 512 Mb
Hard Drives: C: Total - 298827 MB, Free - 277757 MB; D: Total - 6414 MB, Free - 891 MB;
Motherboard: ASUSTek Computer INC., LEONITE, 5.00, MS1C71S03901089
Antivirus: NoneClick to expand...

This started happening yesterday for no reason. I start up my PC, and everything loads fine. I then launch my browser and after a few minutes of random browsing, the browser hangs, and then it grays out and I get the "program is not responding" thing, but then I try to ctrl alt delete to launch the task manager to end it, but it doesn't pop up. It takes literally like 10 minutes until the browser re-activates and then I am able to use ctrl alt delete and end it. Then, I go to restart the browser and it doesn't pop up. I constantly double click it and then it decides to work a few minutes later, resulting in multiple browsers to launch at the same time.

Sometimes when I'm not so lucky, the browser freezes and after a while THE ENTIRE COMPUTER freezes and I have no choice but to hold the button to restart it.
I restarted it in safe mode and it works completely fine after that.

Scratch that. It ran fine in safe mode but messed up in safe mode w/ networking

I ran Malware Bytes... Read more

Answer:Entire Computer Randomly Freezes. Start button crashing, browser crashing etc

9 more replies
Relevance 34.03%

Hello Forum,

I have the following issues -

1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have the same problem.

2. The time that I rebooted - I noticed in place of the CPU gadgets that i have on my desktop that all MS gadgets had crashed. Again a fix did not work.

3. Internet Explorer is not working and the tabs keep crashing.

I did go onto the MS webpage and ran SFC and posting the pics from the results. I am unsure as to what other information or where to go to try and fix this issue.

I have tried everything prior to posting. I am not sure if any snips from Event Viewer may assist.

Thank you

Answer:BSOD Error 1033 - Internet Explorer crashing - Gadgets crashing

Run this in cmd: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
And attach the sfcdetails.txt here

For BSOD, we have an entire section for it.

7 more replies
Relevance 34.03%

Good day! I have a problem with my new Lenovo C200 All-in-One. FreeDOS has been installed when I turn it on at first time so I decided to install Windows 7 Pro x64. But there are many unexpected BSOD's while working in Win 7. OK, I installed Windows XP Pro instead Windows 7. It's working OK but - I can't play most of youtube movies based on Adobe Flash Player - there are 3-5 mins and "Adobe Flash Player has been crashed" :-( And there is no any dependence of browser I'm using. Same problem with: MS IE/Mozilla Firefox/Google Chrome. And finally, I can't use videocalls in my Skype! Webcam is OK but when I'm trying to call using videocamera - Skype is crashing. So my question: is it hardware or software problem? What do you think about it? Thank you.

Answer:C200 All-in-One: Flash player crashing, Skype (video) crashing

hi shupike,
 
The issue that you described seems like a software problem.
 
Can you try check the following:
 
1. Make sure you're running the latest version of Adobe Flash (http://get.adobe.com/flashplayer)
2. Disable adobe flash's hardware acceleration (right click on the video > choose Settings > uncheck Enable hardware accelleration.
 Spoiler (Highlight to read)
Regarding the webcam, try to install an old version of skype and install the latest camera driver below:
 
Lenovo USB2.0 UVC CameraID1CAM08WW1.exe20.2 MB
 
 
Hope this helps.

6 more replies
Relevance 34.03%

Presently, I’m having an issue with Chrome not loading specific content on Aweber.com, and when that same content is sometimes loaded from Firefox, it crashes both itself and Chrome, and sometimes, other programs.
 
This error also will occur sometimes if I launch Steam (SteamPowered.com) while running Chrome. Chrome will crash, as well as the Steam client. (I can only assume this is because they’re sharing something, but I don’t know what.) I know that Steam uses a type of browser internal to it so you can browse the store, interact with other users, etc.
 
Here’s what occurs most often, and how I can generally duplicate it.
 
If I go into Chrome and try to compose a new email in Aweber, it just says “Loading” and does nothing. I think this uses Flash, judging from the source code on the page. Doing this same activity in Firefox will, more often than not, crash Firefox, Chrome, and sometimes “unrelated” applications such as Spotify and Notepad++, which occurred the other day. They literally start crashing one after another, in some sort of chain reaction. Apps running in the tray (Evernote, Google Drive, etc.) are unaffected.
 
Sometimes, in Firefox, the ability to compose a new email in Aweber comes up and works flawlessly. I notice I have the most success with this after rebooting, and going right into Firefox without letting the computer run for some time.
 
Sometimes when going into Aweber in Ch... Read more

Answer:Firefox Crashing on Specific Website, Crashing Chrome and (sometimes) Other Apps

You’re experiencing Chrome crashes due to conflicts between browser installed modules. Run the browser without loading any add-ons, disable the sandbox feature, reset your DNS settings and so on. I’m sure this will fix up Chrome crashes.
 
Clear Cache Contents and Temp Files:
1. Click Wrench, select Tools | Clear browsing data.
2. A new page would open.
3. Choose “The beginning of time” from the drop down control.
4. Make sure that all checkboxes are checked-up.
5. Click “Clear browsing data” button.
 
 
Remove Corrupt User Profile Data Files:
1. Exit Google Chrome.
2. Double click My Computer desktop icon.
3. Open below directory:
C:\Users\[USER_NAME]\AppData\Local\Google\Chrome\User Data\Default
4. Remove all contents from the “Default” folder.
 
For more diagnostic solutions and Chrome Crash-Fix visit here.

9 more replies
Relevance 34.03%

Okay, so, my story is this...
I have been experiencing random computer crashes on my Laptop. I will list the specifications of this laptop in a moment. The crashes come with NO BSOD or any form of minidump or recording of what caused them...
It will sometimes crash at an insanely random time when almost nothing is running, but most of the time it will crash after I have just clicked play on a video, on the internet. (usually YahooNews or LEOAffairs.com)

Now, before you go crazy and start saying, "well update your Flash Player!!" ..I will have you know that I fully uninstalled the entirety of Adobe Flash, using the standalone Uninstaller, and deleted all remaining files, by following this guide made by Adobe staff... https://forums.adobe.com/thread/928315 and then installed the most recent version, and it still Crashed!

I have also run a Driver Verifier, by following this guide here: How to determine which driver causes Windows to crash ? :: SG FAQ
Using a BSOD viewer there nothing was revealed that I could easily tell what the issue was, or what needed to be changed to stop my issue.

Being that this issue is not easily re-creatable I will keep this thread updated as often as I can, after some people have put down some suggestions on how to fix this.

I will also attach the Crash Dump Text File of the BSOD (DRIVER_VERIFIER_IOMANAGER_VIOLATION) that occurred after I had run the Driver Verifier. I will also include the .dmp file (inside the ZIP), inca... Read more

Answer:[Random Crashing] X505 Laptop is Crashing without any BSOD or Errors

So, basically it goes like this:
-Click play on video.
-Laptop crashes with no BSOD or Error/Bug Report.
-Laptop reboots.
^^ This goes on for longer than just today..
-I run the uninstaller to clean out Flash
-I delete extra files left over after the uninstall.
-I reinstall Flash using the latest version, hoping it will stop. (it didnt)
-Laptop crashes + reboots again.
-I run the Driver Verifier program, which is built into windows.
-BSOD pops up on restart.
-I shut down and run computer in safe mode.
-Delete all settings associated with Driver Verifier, and then I post the Help thread here.

5 more replies
Relevance 34.03%

Okay, so, my story is this...
I have been experiencing random computer crashes on my Laptop. I will list the specifications of this laptop in a moment. The crashes come with NO BSOD or any form of minidump or recording of what caused them...
It will sometimes crash at an insanely random time when almost nothing is running, but most of the time it will crash after I have just clicked play on a video, on the internet. (usually YahooNews or LEOAffairs.com)

Now, before you go crazy and start saying, "well update your Flash Player!!" ..I will have you know that I fully uninstalled the entirety of Adobe Flash, using the standalone Uninstaller, and deleted all remaining files, by following this guide made by Adobe staff... https://forums.adobe.com/thread/928315

I have also run a Driver Verifier, by following this guide here: How to determine which driver causes Windows to crash ? :: SG FAQ
Using a BSOD viewer there nothing was revealed that I could easily tell what the issue was, or what needed to be changed to stop my issue.

Being that this issue is not easily re-creatable I will keep this thread updated as often as I can, after some people have put down some suggestions on how to fix this.

I will also attach the Crash Dump Text File of the BSOD (DRIVER_VERIFIER_IOMANAGER_VIOLATION) that occurred after I had run the Driver Verifier. I will also include the .dmp file (inside the ZIP), incase you would like to look at that...

I am thankful for any help that anyone c... Read more

Answer:[Random Crashing] X505 Laptop is Crashing without any BSOD or Errors

TVALZ_O.SYS Thu Nov 8 22:08:41 2007
This is the TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver, the 2007 date is older then Win7 there should be a newer one on the Toshiba D/L site as the one on my system is dated 2009. > Official Toshiba Support | Toshiba

Also while your there grab the latest Realtek wireless lan driver yours is 2009
rtl8192se.sys Fri Oct 2 01:33:48 2009

The Driver Verified BSOD is naming the standard Windows HIDCLASS.SYS driver
That is Human Interface Device class driver since it's the same driver on all Windows systems we can rule out the driver and assume either one of the other drivers interfered with it(like the 2 outdated ones above) or there is piece of hardware(touch pad, mouse, KB or game pad) acting up. Did you have any external devices hooked up at the time?

SynTP.sys Tue Feb 26 01:02:27 2013 is the touch pad driver there should be a newer one here> Drivers ? Synaptics if not on the Toshiba site.


Code:
**************************Tue Dec 9 21:33:12.971 2014 (UTC - 5:00)**************************
Opened log file 'C:\Users\Owner\AppData\Local\Temp\SysnativeBSODApps\5568\dmps\outkdOutput1.txt'

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\120914-27768-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:\symbols
Executable... Read more

3 more replies
Relevance 34.03%

Good evening,I have a Thinkpad W510 (4319-29G) running Windows 7 Pro 64bit. The system is loaded with the latest software and drives from Lenovo including BIOS 6NET74WW (1.34), upgrade was done Dec 7th (windows update performed Dec 15th).The machine has- 8Gb RAM- nVidia Quadro FX880M, driver version is 8.17.12.5896, 7-9-2010 and video card BIOS is 70.16.5f.0.b- dual harddrives,   - one Seagate Momentus XT 500Gb (ST95005620AS) FW rev SD23 in the main location with C: and some other partitions   - one Hitatchi 320 Gb (HTS723232L9SA60) FW rev FC4ZC50B in the bay.- Intel Centrino Advanced-N 6200 AGN, driver version 13.3.0.24, 7-14-2010- Intel 82577LM Gigabit Network Connection, driver version 11.5.10.1030, 7-22-2010 Recently I have experienced crashes of multiple windows components at resume from sleep and hibernate.It seems to happen when swithing location (from work to home) and thus switching from docking station with wired network connection to no dock and wireless network connection (dont know if this has any bearing but anyway).In the event viewer I typically have some 6-12 application errors logged. Sample output from event viewer is: Log Name: ApplicationSource:Application ErrorEventID:1000Level:ErrorLogged:2010-12-15 20:30:02Task category100)Keywords: ClassicComputer: xxxxxxx (my computername) Then for each application the following detailed data is written in event viewer in the general tab:#1Faulting application name: rundll32.exe_nvi... Read more

Answer:Windows explorer + other windows applications crashing regularly at resume from sleep and hibernate

This same error occurs with my ThinkPad X1 Carbon when I connect to or disconnect from my ThinkPad Onelink Pro Dock. Were you ever able to resolve this issue?

1 more replies
Relevance 33.62%

Hey there, I've seen some of the other posts and I'm having the same problem with my WMM crashing when I try to publish. I have Windows Vista and have made several videos with it before but more recently i'm working on a project with a couple of different avi files and some sound and pictures. Its about 4 minutues and 28 sec long. When I go to publish though the screen turns a translucent white and WMM stops working. The proble details are as follows:

Problem Event Name: APPCRASH
Application Name: MOVIEMK.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e0238f
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 08fdbab3
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

I have turned off all the filters in "options" and even wen t through and uninstalled almost all of the unused dvd converters, dvd burning software, audio editing software, etc on my computer. I spent hours editing this video and have no other way of editing it and I'm unfortunately on a time restriction. I would appreciate any and all input, I NEED HELP! Thanks guys.

Answer:Windows vista version of windows movie maker keeps crashing when i go to publish!!

Download Windows Live Movie Maker and give it a try....

2 more replies
Relevance 33.62%

Hi please can you help me,

I have a windows 7 Home premium 64 bit, and the problem is my computer keeps crashing to blue screen and restarting. I've checked my drive for errors and checked my memory and have found nothing!!!

I've done a restore system to an earlier point in time and the problem still persists...

the information I get when my computer when Windows has started back up is...
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800FFDC028
BCP3: 00000000BB800000
BCP4: 0000000000000175
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101912-39795-01.dmp
C:\Users\john\AppData\Local\Temp\WER-570324-0.sysdata.xml

thanks for your time

Answer:Windows 7 keeps crashing blue screen C:\Windows\Minidump\101912-39795-

http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Relevance 33.62%

Hi, I've been running on a T520 4239-CTO for a little over a year now without issue.  I've been getting lots of random bsod and services crashing in the last few days; even Windows 7 cannot validate itself anymore. I ran all the hardware checks in the provided Lenovo utilities and it all seems to pass.  I didn't trust this so I manually checked the smart values on the hard disk and noticed around 2400+ reallocated sectors so I decided to replace the hard disk. It should be noted that there are no viruses/malware on this machine.  After receiving the new hard disk I did a factory restore using the dvd backups I made when I received the machine.  Upon booting the new factory install on the new disk I'm still getting the same random bsod and issues with Windows 7 not being able to validate. I notice that everytime I boot now on the newly restored os that the "Microsoft Software Protection Platform" service has issues and cannot start.  I started doing some updates using the Thinkvantage tools and they're crashing too. This machine is currently on pass 4 of memtest without any errors so far. I've replaced the hard drive and from the looks of things so far the ram seems fine.  Where do I go from here?  





-----------------------------------------------------------------------------------------------------T60P (2007-93U)









Solved!

Go to... Read more

Answer:T520 - Windows 7 - Suddenly receiving random bsod, applications crashing, windows 7 not registered

Swapped the ram and that fixed the issue. I guess memtest can pass bad ram.





-----------------------------------------------------------------------------------------------------T60P (2007-93U)

3 more replies
Relevance 33.62%

I have attached a copy of he dumpfile. Please let me know if you require any other information. The user cannot replicate the issue, it happens at random times and she isnt starting or stopping any programs around the time of the crash.

Answer:Windows explorer crashing randomly. Windows logs not showing anything

Welcome to Seven Forums,

Have you gone through these troubleshooting steps?

2 more replies
Relevance 33.62%

Since upgrading to Windows 10 the Windows live Photo Gallery crashes when I select more than one photo and right-click. When I use resize or delete all from the menu bar it works fine. Is there a way to resolve this?

Answer:Windows live Photo Gallery keeps crashing after Windows 10 update

The Live suite hasn't been updated since 2012. Have you tried the new Photos modern app?

1 more replies
Relevance 33.62%

A day or so ago, my IE browser got redirected to a website, which made my Norton program start detecting viruses, trojans, and intrusion attempts left and right for a few minutes. According to Norton, all of these were blocked, quarrantined, etc... The next day, Most of the icons from my system tray were gone, and after a minute or so online, multiple windows would start popping up in my taskbar, but I can't find out what they are. Whenever I'd hover over the area (taskbar or systray) with the mouse, Windows Explorer would give me "Windows Explorer has stopped working" folowed by "Windows explorer is restarting".





I ran virus scans with Norton, Spybot, Malwarebytes, Kapersky, the list goes on. Some of the programs would find trojans and fix/remove them, but I'm still having the issues with Windows Explorer, the missing system tray icons, and the mystery windows in my taskbar. My last set of scans, online and on my software came back clean... But the problem goes on. I do have my system recovery dvd, But I haven't backed up any files... (Terrible, I know)

Here is my DDS log:


DDS (Ver_10-03-17.01) - NTFSX64
Run by User at 19:10:20.92 on Mon 08/30/2010
Internet Explorer: 8.0.6001.18943
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.44.1033.18.8190.5129 [GMT -4:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA1... Read more

Answer:Windows Explorer crashing/restarting; Mystery windows in Taskbar

BUMP Please

1 more replies
Relevance 33.62%

1)open cmd as admin
2)Go to C:\Users<Insert Username>\AppData\Local\Packages\ and search name of your broken app (I will search Photos app)
3)Look at folder's name (Microsoft.Windows.Photos)
4)Now you know your app's id. Let's go back to cmd
5)Use this code
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WRITE APP'S ID HERE).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
It will be like this
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.Windows.Photos).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
6)Press Enter and wait till the command finishes its work.
7)You don't have to reboot. Open your broken app and it will work now

Answer:Windows 10 apps are crashing/not opening FIX (windows store, photos etc.)

I'm afraid this didn't work for me, the store and apps are really borked on my PC it seems.

38 more replies
Relevance 33.62%

When I select more than one photo and right click to edit or delete Window Photo Gallery crashes. It only works if I edit from the menu bar. Is there anything I can do about it?

Answer:Why does my Windows live Photo Gallery keep crashing after Windows 10 update?

There was an update to the photo gallery yesterday... have you updated it yet?

2 more replies
Relevance 33.62%

My computer is regularly crashing with BSOD.. Please help. How can I send these mini dump and xml files... As I can't analyse or understand..

More replies
Relevance 33.62%

Hello, as of rebooting my machine today when I boot normally into windows vista I automatically get an error that says that Windows Explorer has stopped working and I get a black screen where I can see my cursor. I can ctrl alt delete into task manager and browse to run files but can not connect to the internet, etc. The only thing I can think of is that I installed limewire and apparently along with it some additional program called hotbox or something that was some sort of movie/music program.DDS:DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Matthew at 22:43:26.76 on Thu 08/26/2010Internet Explorer: 8.0.6001.18943 BrowserJavaVersion: 1.6.0_20Microsoft? Windows Vista? Business 6.0.6002.2.1252.1.1033.18.2030.1470 [GMT -4:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32 ... Read more

Answer:Windows Explorer Crashing at Login of Windows Vista Business

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

15 more replies
Relevance 33.62%

Now the problem is that a week or so ago, something happened on my pc, not entirely sure what but something happened. At the time i noticed something had happened because the colour of the task bar changed from its normal, see through-ish dark colour, to the grey basic colour. After that happened, none of my game exe's would run, they would open for a bit on a white bordered screen for some, then an error saying '***.exe has crashed'. This happens for game exes, steam.exe and some others .exes aswell. Now ive tried downloading a registry fix for .exes and ive run a few of those and thats not helped, ive also ran CMD as administrator and run sfc /scannow a few times and thats come up negative for any errors. Ive ran my antivirus (avg) and downloaded hitman and malwarebites and removed a trojan but that didnt do anything. Another problem that has come from this is that the shockwave/flashplayer in chrome has crashed, so everytime i load youtube etc i cant play any videos or do much online, ive typed 'about:plugins' into the address bar and disabled the both flashes first one, restarted then the other, restarted and tried again but that made no difference so im thinking that its linked to the exe problem, however, flash still works on internet explorer.

Everything ive said that has happened was working before so im doubting its anything to do with the fact im running 64bit windows 7. The only promising thing i've come across is that when i update the graphics card driver, my ex... Read more

Answer:Need help fixing a problem with my PC, exes crashing, shockwave crashing,...

Hi and welcome to TSF reinstall your video driver and try this on chrome http://www.pcadvisor.co.uk/how-to/in...google-chrome/

3 more replies
Relevance 33.62%

Hi there,

I have had a few problems with my custom built computer. I believed at first that I had malware and virus issues, however a nice technician on the virus forums said there was no problem.

I am receiving the dreaded Blue Screen of Death fairly frequently, I am not playing any games, just browsing the internet when it happens.

Secondly, my browsers (both Mozilla 3.6.8 and IE 8) are both crashing very frequently - Mozilla comes up with a report message saying it has crashed and asks me whether to send or not to send the report, whereas IE reloads the tabs frequently, but to a point the page cannot be reloaded and has to be closed down.

As well as this, a lot of my executable files are crashing - I am getting error messages from things like java, flash, avg, my network card, windows messenger etc saying that they have crashed.

This problem is happening very frequently, I cannot seem to go half an hour without browsing with no problem.

If anyone could help it would be VERY MUCH appreciated!

Thanks.

Answer:BSOD, exe files constantly crashing, browsers crashing.

You need to post some hardware details about your custom built computer.
Something is unstable and it could well be the memory modules.

In addition, when you see a BSoD click details, it will generally state which executable caused the problem.

I would be tempted to look for a copy of memtest and run some memory diagnostics.

5 more replies
Relevance 33.62%

Now the problem is that a week or so ago, something happened on my pc, not entirely sure what but something happened. At the time i noticed something had happened because the colour of the task bar changed from its normal, see through-ish dark colour, to the grey basic colour. After that happened, none of my game exe's would run, they would open for a bit on a white bordered screen for some, then an error saying '***.exe has crashed'. This happens for game exes, steam.exe and some others .exes aswell. Now ive tried downloading a registry fix for .exes and ive run a few of those and thats not helped, ive also ran CMD as administrator and run sfc /scannow a few times and thats come up negative for any errors. Ive ran my antivirus (avg) and downloaded hitman and malwarebites and removed a trojan but that didnt do anything. Another problem that has come from this is that the shockwave/flashplayer in chrome has crashed, so everytime i load youtube etc i cant play any videos or do much online, ive typed 'about:plugins' into the address bar and disabled the both flashes first one, restarted then the other, restarted and tried again but that made no difference so im thinking that its linked to the exe problem, however, flash still works on internet explorer.

Everything ive said that has happened was working before so im doubting its anything to do with the fact im running 64bit windows 7. The only promising thing i've come across is that when i update the graphics card driver, my ... Read more

Answer:Need help fixing a problem with my PC, exes crashing, shockwave crashing,...

DDS.com results
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by MorgAn at 17:23:57 on 2012-09-24
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.8173.6206 [GMT 1:00]
.
AV: AVG Anti-Virus 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ATKFUSService.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\SysWOW64\ASDR.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Avatron\Air Display\AVTHelper.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.e... Read more

5 more replies
Relevance 33.21%

A while ago, I posted this thread asking for help with a situation that was or wasn't caused by malware. Some of these problems were that I was getting BSoDs that appeared to be caused by a different problem each time, web browsers crashing spontaneously, and Svchost.exe taking up 100% CPU in random spikes. Since I got no replies at any site I asked, and the symptoms were getting unbearable, I reformatted my computer only two days ago.

But today I've been getting some of the symptoms from before the reinstall. Earlier I had a BSoD and 2 random Firefox crashes within two hours. I was not doing anything too CPU or graphics-intensive (on Youtube and doing normal web surfing). Since I haven't even completely installed all the necessary programs and drivers [from CDs that came with my computer] yet, I am ruling out malware as a factor. I have installed graphics drivers for my GeForce 4 MX GPU, but they came with the computer, so it shouldn't have been a problem.

Things like this have never happened before, especially not right after a reinstall. Would anyone like to take a guess as to what's causing the problems? Is it possible that my hard drive is dying, since it's almost 5 years old?

EDIT: svchost high CPU usage problem recurring again... :sigh: At least this time the internet connection on Firefox doesn't stop.
 

More replies
Relevance 33.21%

Hello there folks!

I have had this quite annoying problem for arround three weeks now. My PC crashes
Usually when playing games, but sometimes when I am just at the desktop
I have almost concluded that the problem is one of my graphicscards.

But today, after a fresh install I finally got a Minidump file and an error code in event viewer!
(After three weeks of atleast one crash a day it was about damn time)

Don't know if the crash is related to the problem I have had, but it could.

I have this from event viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff8800169f47c, 0xfffff880009b09e8, 0xfffff880009b0220). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091112-11481-01.




And also this:
The driver \Driver\WudfRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DATATRAVELER_G2&REV _1.00#001D0F0CAA76A931A59D0230&0#.



I also uploaded the .dmp file

Answer:Windows 8 (And Windows 7) crashing for 3 weeks, finally got a BSOD

Can you upload the entire BSOD Posting Instructions files, these will help us analyze your crash.


Code:
STOP 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
same meaning and parameters as 0x07E
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
Probably caused by : iaStor.sys
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
MODULE_NAME: iaStor
FAILURE_BUCKET_ID: AV_iaStor+7347c


Install the newest Intel RST driver Version: 11.2.0.1006.
Intel? Rapid Storage Technology

How much free space do you have in your OS partition?

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
Screenshots and Files - Upload and Post in Eight Forums
Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.

Run memtest86+ with all RAM cards installed for a full 7 passes, best to run overnight.
If you get any errors you can stop the test.
RAM - Test with Memtest86+

Drivers that need attention:
ctac32k.sys Wed Jul 02 16 2008 - Creative Audio Driver - out of... Read more

6 more replies
Relevance 33.21%

Hi All,

My first post here. I'm trying to fix the computer of one of my employers, and can't seem to get to the root of the problem. Windows Explorer keeps causing errors, and I am unable to, for example, save files, access the Windows directory, and more.

As well as not being able to access the Windows Directory (Unless I share it over a network, in which case networked machines can see it), we can also not get at the My Documents Directory.

The more major issue, which is why I am hoping people may be able to help, is that on a regular basis, explorer.exe causes errors, and effectively stops what you were doing. Having looked in the event log, the faulting module is avapi32.dll.

Any Suggestions extremely greatfully recieved - I'm considering a reformat, which is really not what I want to do!

I've run AVG, Spybot S&D, Spyhunter, Windows Defender, and uninstalled some suspicious looking programs. THe one that will not go is called Public Messenger ver 2.03 - various web searches suggest this may be causing problems also.

Reading through some other bits - I've just tried to update the Microsoft Script Debugger, in the hope that might help.

Whenever I Try to download anything, as soon as the download box appears, Internet Explorer Crashes, as does explorer, and everything disappears! I can download normally using firefox however - but Windows Update does not work.

It also looks like the My Documents folder has become read only, and I can'... Read more

Answer:Windows XP Problems - Windows Explorer Permanantly crashing

try removing Public Messenger ver 2.03 in safe mode...no change in system stability...
then I would repair windows
 

1 more replies
Relevance 33.21%

1)open cmd as admin
2)Go to C:\Users<Insert Username>\AppData\Local\Packages\ and search name of your broken app (I will search Photos app)
3)Look at folder's name (Microsoft.Windows.Photos)
4)Now you know your app's id. Let's go back to cmd
5)Use this code
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WRITE APP'S ID HERE).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
It will be like this
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.Windows.Photos).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
6)Press Enter and wait till the command finishes its work.
7)You don't have to reboot. Open your broken app and it will work now

Answer:Windows 10 apps like photos, windows store etc. are crashing FIX

Doesn't work for me I'm afraid :(

4 more replies
Relevance 33.21%

Crashing when I lock my PC: (Windows key + L)
Windows 10 Enterprise v10240 x64
is anyone else having this problem or is it just me please leave a comment.
if this problem is resolved by updating my windows I will leave a message here.
thank you!

Answer:Crashing when I lock my pc: (windows key + L) Windows 10 Enterprise v10240 x64. How can I fix this?

I upgraded to win10 pro over the weekend and im sitting with the same problem. I thought updating my gpu drivers would solve the problem but it didn't. I deleted the old drivers and used ddu to remove all traces of the drivers and did a fresh install. I went so far as to update my ssd's firmware to see if it was maby the cause. This is sadly a deal breaker and if updates dont resolve this issue i will be forced to downgrade to win 7 again. Seriously wished that the upgrade to 10 would be a smooth one. Really disappointing since everything else seems to work .I get a blue screen with system_service_exception_wdf01000.sys when i try to lock my system using winkey+l. Still trying to solve the issue will keep you posted.

3 more replies
Relevance 33.21%

I've got Windows 8 64-bit, and it's been running fine for about 2 months now. Just today, it's started to crash the desktop every 6 seconds. The screen goes purple (which I'm pretty sure is just my chosen background colour), the outline of the taskbar remains,
but all the icons disappear, and then everything returns, only to crash again in another 6 seconds. I've watched the task manager, and under "background processes", an icon called "Windows Problem Reporting" appears for about a second,
and then goes away.
I've looked up some other people's questions about this, and most people seem to recommend checking for updates, or installing new graphics drivers, but this is not an option for me. Whenever the desktop crashes, it shuts down control panel as well. This
means I can't start my computer in safe mode, I can't check for updates, I can't uninstall/update drivers, I basically can't make any changes to my computer! Even as I'm writing this message, the cursor keeps disappearing from the test box whenever the desktop
crashes, and I have to click on the screen every 6 seconds. ARGH!

Answer:Windows 8 explorer.exe keeps crashing and I can't use Windows update as a result!

Hi,

Windows Explorer crashes are mostly caused by an incompatible Shell Extension.

please download this reg file from my SkyDrive:


http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg

and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!

When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the dump file (compressed 7z or RAR to reduce the size) to your public Skydrive [2] folder and post the link here. I take a look at
the dump with the Debugger, maybe I can see which Shell extension is the cause.

After you generated the dumps, download and import this regfile:

http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full_uninstall.reg

to stop the dump creation.

André

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code"

20 more replies
Relevance 33.21%

Just re-installed windows 7 64bit brand new. I've noticed two times recently that after I get all bunch of windows automatic scheduled updates I had problems with rebooting as normal. To be more specifically, the screen get stuck at 15% configuring service pack..
I never had this problem before and I use the sale old Windows service Pack1 CD that I bought 2 years before. Is this some kind of update bug in the updates?

Thanks in advance!

Answer:New windows installation 64bit Windows 7 crashing at 15% configuring.

If you can obtain a windows 7 sp1 integrated iso you can use your current key with the newer disc and avoid the sp1 update altogether.

This is the approach I have taken to since xp had its first service pack. The integrated fresh installs always seemed a little faster and less resistant to future change.

4 more replies
Relevance 33.21%

i have windowns 7 ultimate. my windows explorer keeps crashing, it only happens when i try to access some of the files on my 1.5TB external hard drive. i dont want to have to wipe it clean, as it would take ages to get all my information back. and its 3/4 full, so i couldnt back it up on my internal hard drive as it is 75GB. any suggestions? i looked on here and ran the event viewer this is what i got. it is all greek to me. i am knowledgeable with computers, but this type of stuff is beyond my knowledge. and honestly, it hurts my pride having to ask for help...

thank you in advance

Log Name: Application
Source: Application Error
Date: 8/30/2012 7:04:48 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: pc-PC
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: DivXMFSource.dll, version: 1.0.0.72, time stamp: 0x4cffcf66
Exception code: 0xc0000005
Fault offset: 0x0009b890
Faulting process id: 0x14a4
Faulting application start time: 0x01cd86e49823b396
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll
Report Id: 3d83ab09-f310-11e1-ac16-d7b33ff68031
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
... Read more

Answer:windows explorer keeps crashing and searching for a solution windows 7

auburn2eugene,
Welcome to SevenForums.

Help us to help you.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
? Manufacturer and Model OR Custom build.
? ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the ?Other Info? block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

9 more replies
Relevance 32.8%

 
 
So i've thoroughly scanned my computer with lots of anti-malware apps and anti-rootkits and yet the only programs that have been able to find issues are Roguekiller and aswMBR. Roguekiller reported some IPR hooks and weird registry entries, but i've heard these could be false positives. I just want to be sure if these things aren't interfering with my SSD, causing stuttering and crippling my computer's performance. The one that concerns me the most is aswMBR, it's always crashing and is not able to finish the scan, and some driver is highlighted as RED, it seems to be related to storage. Safe Mode doesn't work either. I've attached a screenshot. I've tried everything. I also had some weird tracking cookies adding themselves to google chrome after a while. I kind of fixed it by blocking them through the settings. Thanks a lot in advance.
 
RogueKiller V10.2.0.0 (x64) [Jan 19 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Kainibol [Administrator]
Mode : Scan -- Date : 02/08/2015  15:09:36
 
¤¤¤ Processes : 0 ¤¤¤
 
¤¤¤ Registry : 20 ¤¤¤
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\aswMBR (\??\C:\Users\Kainibol\AppD... Read more

Answer:aswMBR crashing always crashing, not sure if false positives

Can anyone tell me if any of this is normal? 

3 more replies
Relevance 32.8%

We have a Dell desktop with Windows 7 that is having all sorts of issues. We currently have AVG free version and it is finding things and putting them in quarantene, but it doesn't seem to be running correctly and is hard to get in to. Most things listed are Win32 and Win64 Adware Gen. Also INI Shorcut

I have run Malwarebytes, but nothing shows up at all. I have deleted both Adaware blocker and Google Adblock because that is what Chrome said to start with. Didn't help. I was getting the Aw-Snap message. Many times it just freezes up.

What should we try next? We did lose our graphics card a while back due to lightning, followed by losing our sound a few months later. This is all new, though and I don't think it is hardware related. I am not very computer savvy though.....
 

More replies
Relevance 32.8%

Windows 7 won't wake up from sleep so I have to switch off and on. When I do that it takes about six attempts to start. First of all it can't find the HDD. After trying Start Up Repair & Diagnostics, Windows eventually starts and then crashes to a Black Screen. Eventually Windows cranks up and then it lasts for anything between 10 minutes and three hours before a BSOD Crash which is usually 7A Kernel Data Inpage Error.

After some research I discovered a Microsoft Hot Fix No 404474 which I thought might be relevant but I got the Error Message: Hot Fix won't load:Error 40. Not suitable for your computer!!

I have run virus and malware scans and CCleaner and Super Anti Spyware and nothing nasty comes up.

I have resorted to leaving the machine permanently switched on and it has not crashed for about 60 hours.

Help would be appreciated:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: Intel(R) G41 Express Chipset, 1806 Mb
Hard Drives: C: Total - 461899 MB, Free - 164566 MB;
Motherboard: Dell Inc., 0J190T
Antivirus: avast! Antivirus, Updated and Enabled
Office 2007 Enterprise Edition
 

Answer:Windows 7 Keeps Crashing

9 more replies
Relevance 32.8%

Hi. I have had Windows 7 crash 3 times today. I've never experienced an OS this bad... at least with prior versions I could CTRL-ALT-DELETE to figure out what process was hanging up. With this, I don't even know where to begin. BTW, my company required me to use this OS. I have had to literally hit the start button to restart my machine. On a positive note, good job getting the OS to start in less than 10 minutes. That's progress.

The crashing seems to be getting worse. The first couple weeks it worked fine (I've had it a month now).

Of note: I heavily rely on running Citrix applications through https://. I have outlook open often and configured to pick up email from Customer Login. I also have a card reader and smart card in use regularly, along with basic windows apps such as Excel/Word. Other than that, I haven't done anything unusual to this machine and don't go to any suspect websites.

Please help. Thanks.

Answer:Windows 7 keeps crashing

Hi, and welcome to the forums , could you please fill in your system specs under User CP, this will help us a lot.

A few general tips that may help:
Make sure Windows is up to date.
Make sure all of your drivers are up to date (this is especially important if you've upgraded your PC from XP or Vista)
Check you don't have any malware or viruses using AntiMalware Bytes.
It may be worth checking for registry errors if you haven't done so recently (last 6 months) using a program such as CCleaner

Try doing these suggestions and post back with any results.

Oli

9 more replies
Relevance 32.8%

my windows xp has been acting up and been crashin about ever 10 mins or longer at times. mostly when i open up things such as windows explorer or internet explorer, here is my Hijack log

Logfile of HijackThis v1.97.7
Scan saved at 10:32:26 PM, on 7/17/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\AVPersonal\AVWIN.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Applications\HijackThis.exe

R0 - HKCU\Software\... Read more

Answer:windows crashing a lot lately

8 more replies
Relevance 32.8%
Question: Windows 7 crashing

Hello community, my computer is crashing everytime i watch movies in fullscreen or play downloaded online games (ex. maplestory, fly for fun and dungeons and dragons)

Please help!

Answer:Windows 7 crashing

  
Quote: Originally Posted by mvincent


Hello community, my computer is crashing everytime i watch movies in fullscreen or play downloaded online games (ex. maplestory, fly for fun and dungeons and dragons)

Please help!



If you are having a true blue screen we need the actual DMP file created when the computer crashed. Use these to find and upload them to us. http://www.sevenforums.com/crash-loc...d-problem.html
thanks
Ken

9 more replies
Relevance 32.8%

I've got a really annoying problem in that intermittently Windows XP just freezes up CTRL-ALT-DEL does nothing none of the keys work and the mouse freezes also, all I can do to get out of it is to hold in the power button on my PC for a few seconds until it switches itself off then I have to re boot. I've been using XP since it came out and have never had a problem with crashes it's taking me back to Windows 98 days this is not good btw. I'm thinking about doing a re-install but as I have my PC setup just the way I like it and having to re-install all my programs and configurations is a bit daunting. I I have un-installed all the programs I can think of before the crashes started and I roll back my sound and video card drivers. Unfortunately I cant do a system restore as I disabled system restore.

Answer:Windows XP crashing need help

Try a repair.Boot from the XP CD (alter 1st boot device in BIOS if necess)enter setup as if you are going to reinstall XP but select R to repair.

4 more replies
Relevance 32.8%

Computer has crashed 5 times in the past 2 hours, no pattern, completely random times.
HP laptop only a week old. BSOD says System_Service_Exception. Diagnostic folder attached.

Answer:Windows 8 keeps crashing

Check to make sure that you have all Windows Updates

This device isn't loading it's drivers :





HUAWEI Mobile Connect - Bus Enumerate Device ROOT\USB\0000 39



It's most likely a Huawei Mobile (Air) card/USB device. Please:
- remove the device and it's software to test to see if it's the source of your problems.
- if not, then install the latest, Win8 compatible drivers for it and see if it works. If not, then un-install it and remove the device.

Lot's of Norton drivers in the memory dump, please try this:





Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.



A lot of video driver involvement in the raw stack text (while this isn't necessarily a cause, it could be - and updating/replacing the drivers won't hurt). Please do this to replace the drivers: ATI video cards - DRIVER ONLY installation procedure

Please update these older drivers. Links are included t... Read more

3 more replies
Relevance 32.8%

Hi Guys,
 
I just got Windows 10 along with a new i7 4790k CPU. For some reason now if I leave my PC idle for more than 15 to 20 min I get a blue screen and a restart (crash). If I am running a program or a game it does fine for hours without a problem. I am running my CPU at 4Ghz and 1.300 core voltage. I also want to point out that if my core voltage is any lower than 1.300 it crashes within 10 min. Multipliers are all at 40x as well.
 
Also I have disabled sleep and hibernate to ensure that the computer is not trying to sleep in any way. It does crash if I put it to sleep too.
 
So is this a CPU issue or windows 10? 
 
Thanks for any help.

More replies
Relevance 32.8%
Question: windows 7 crashing

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
3.60 gigahertz AMD FX-4100 Quad-Core
8176 Megabytes Usable Installed Memory
Board: ASRock N68-VS3 FX
AMD Radeon HD 6670 [Display adapter]
Hi all hope im doing this right,above is some info from belarc if you need more let me know,my problem is my pc is crashing i dont think it is software but aint got a clue to be honest it seems to only crash when kids are on it using a game i never have any problems with it,it has crashed on sims 3,minecraft and on monster legends a facebook game,pc gives no warning at all just powers down im wondering if it is a problem to do with graphics card or over heating?or something else completely any help would be great hate having to keep the kids off it lol
 

Answer:windows 7 crashing

yep for def need help with that found where to make the dump file but what path do i save it to?
 

12 more replies
Relevance 32.8%

My pc is as follows acer aspire 5553G, the processor is an AMD Phenom II X3 Mobile N830
Graphics are a ATI Radeon mobility HD 5470
RAM 4gb ddr3 and a 500gb hard drive
Windows 7

Hi i purchased this pc from bestbuy a few days ago and ive found that when playing games for more than 10-15 minutes it will freeze for approx 1 minute with a sound loop of what was playing. This also occasionaly happens with movies ie sound loop and my internet freezes as well as other programs going into not responding mode for 1 minute could this be a result of windows crashing? even though it does not require me to restart the pc. anyways i have tried downloading newest drivers for graphics card and downloaded newest direct x as well as tried registry cleaners. the games ive been playing are starcraft 2, total war games and they free downloadable league of legends the programs that crash can be anything as ive had the task manager crash
any help would be appreciated and id rather not return the pc as this is the second one this week (returned the first because of a graphics card issue)
 

Answer:windows or something is crashing

16 more replies
Relevance 32.8%

For about few weeks I am facing constant crashing to BSOD. I noticed that Windows crash when I start Google Chrome. 
Latest program I installed is new NetLimiter, but I am not sure if it could be a problem as I already had NetLimiter on PC installed before updated to latest version.
I noticed hight CPU usage 100% even I do not think it is using 100% or not showing on task manager.
I tried to do Systerm Restore, but I am getting some error completing this.
Attached are photos of BlueScreenView too
 
This is report I got from WhoCrashed:
 
System Information (local)
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: ASUSTeK COMPUTER INC., P8Z77-V LX
CPU: GenuineIntel Intel® Core™ i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 25711878144 bytes total
 
Crash Dump Analysis
Crash dump directory: C:\WINDOWS\MinidumpCrash dumps are enabled on your computer.On Sat 11/26/2016 2:22:08 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\112616-18593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A510)
Bugcheck code: 0xC2 (0x7, 0x0, 0x0, 0xFFFF838EA7AFD388)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears t... Read more

Answer:Windows 10 Crashing - please help

For about few weeks I am facing constant crashing to BSOD. I noticed that Windows crash when I start Google Chrome. 
Latest program I installed is new NetLimiter, but I am not sure if it could be a problem as I already had NetLimiter on PC installed before updated to latest version.
I noticed hight CPU usage 100% even I do not think it is using 100% or not showing on task manager.
I tried to do Systerm Restore, but I am getting some error completing this.
Attached are photos of BlueScreenView too
 
This is report I got from WhoCrashed:
 
System Information (local)
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: ASUSTeK COMPUTER INC., P8Z77-V LX
CPU: GenuineIntel Intel® Core™ i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 25711878144 bytes total
 
Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.On Sat 11/26/2016 2:22:08 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\112616-18593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A510)
Bugcheck code: 0xC2 (0x7, 0x0, 0x0, 0xFFFF838EA7AFD388)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to... Read more

1 more replies
Relevance 32.8%

I'm rushing to submit this before it happens again. My computer keeps crashing for the past two days. Yesterday I did a system restore to May 9th and it seemed better. We were able to use the computer normally all night. Then today it's back to crashing again.

Running Windows 7 on an HP model p6213w Pentium R Dual Core E5300 @2.60GHz 6.0 GB RAM 64 bit operating system

Here's one of the reports:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF9600012F6EA
BCP3: FFFFF8800772C0C0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\052414-19234-01.dmp
C:\Users\Coto\AppData\Local\Temp\WER-61152-0.sysdata.xml

Thanks!
 

Answer:Windows Keeps Crashing

How old is the hard drive, and have you done any hardware diagnostics?
 

11 more replies
Relevance 32.8%
Question: Windows Crashing

Hi, System reboots anytime randomly and the following screen flashes for 3-4 seconds before system reboots itself.  Please suggest how do I fix this?My laptop is under warranty.

Answer:Windows Crashing

Hi, Thank you for posting in the HP Support forum. Welcome ! I still cannot see your picture since it needs moderator approval, but I suspect this is due to BSOD = Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely). In order to troubleshoot, I would need some specific information. 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, keep hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test. It should check these components:    Battery check    Processor check    System board check    Hard drive SMART check    Hard drive short DST check    Memory quick check  Hopefully, tests will pass. Please, let me KNOW if they fail. Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1  Let me know the results.

2 more replies
Relevance 32.8%
Question: Windows Crashing

Hey guys, my girlfriends computer crashed recently, and when we restarted it, it would continously restart...never go to windows. I shut it down, restarted it. Same problem, make it to the Windows XP screen then quit. I shut it down again, got mad, then decided to put the XP CD in and try to use Recovery, it crashed before I got there. Got more mad, and decided to reformat...got to the point in Windows XP setup right after it loads everything on the bottom of the screen and it says "starting windows" (I think thats what it says). Soon as it hits the screen you can select different options it shuts down. I tried a different hard drive and it came up with the same problem. Its not over-heating (I can leave it on CMOS forever), reseated memory, checked everything visibly. Wierd thing is is that I just had the same problem with my computer about a month ago. I replaced the MOBO, and everything was fine. Sure do hope I can get some help, cause I'm at a loss.

Soyo Motherboard
2.4GHz Pentium 4
768mb DDR 133
Visiontek Radeon X1550

The computer has ran like a champ with no errors or mess-ups for about 6 years, then she started getting a lot of spyware, viruses, and other crap that these lazy people come up with, then thats when the problems started happening. Random program crashing, computer not performing as well, etc. Had AVG, Symantec, and I believe Zone Alarm. Nothing picked up anything recently. Thanks guys.
 

Answer:Windows Crashing

Soyo Motherboard... replace the motherboard
 

4 more replies
Relevance 32.8%
Question: windows crashing

Sometimes when i reboot my computer, i get the Blue Screen right after vista loads..
the blue screen stays on for such a short time before restarting again.
also sometimes when i turn on the computer, my monitor does not turn on, i don't know if there is a problem with my graphics card.
and also sometimes the resolution becomes smaller and when i try to change resolution back to how it was and choose my monitor, it makes the screen go blank again. this also happened once while i was playing a graphics intense game farcry 2 at high settings
sorry i do not know how to explain my situation any better but my setup is

6x 2gig corsair ddr3 1300
gigabyte ex-58 extreme motherboard
evga nvidia gtx 260 FTW Edition
windows vista ultimate 64 bit
700 watt power supply
thermaltake armor mid tower

also my computer doesnt run anything higher than 43 degrees celsius when not gaming.
i really have nno idea whats going on, all my drivers are updated, or so i think. any solutions?

Answer:windows crashing

Perhaps you don't have the correct driver. Have you tried uninstalling it and reinstalling? Can you post the BSOD, take a picture and post what it says.

3 more replies
Relevance 32.8%

Hi everyone,
I have a problem for a while now, every time I view a video, my computer keeps crashing, that happens when I watch youtube clips as well as videos (using windows media player, real, quick time),
it seems like I have a video card problem, I just want to be sure before I go and buyu a new card or whatever.
BTW the machine was working perfectly for six months then recently this happened

can you please help, here's the minidump file, can see where the problem is:

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 0a500020
PfnDataBase 81086000
PsLoadedModuleList 8055d720
PsActiveProcessHead 805638b8
MachineImageType 0000014c
NumberProcessors 00000004
BugCheckCode 1000007e
BugCheckParameter1 80000003
BugCheckParameter2 804fca6a
BugCheckParameter3 b6348c78
BugCheckParameter4 b6348974
PaeEnabled 00000001
KdDebuggerDataBlock 8054d2e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000300
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000324
DriverListOffset 00002f38
DriverCount 00000079
StringPoolOffset 00005328
StringPoolSize ... Read more

Answer:Windows XP SP3 keeps crashing

When you say crash, does it physically BSOD(Blue Screen)? If so, please zip a few of the minidumps up and attach them to your post so we can analyze them.
 

13 more replies
Relevance 32.8%

Ok, am not that smart when it comes to computers, but I installed Windows 7 32bit on my Acer laptop, which is only about a year old. It runs fine for about two days, and then.... IT CRASHES! It starts by running EXTREMELY slow, and then I restart it, and it wants to do a startup repair, and the startup repair does not fix it. I had some comp.geeks help me, and they formatted my hard drive, and I reinstalled Windows, and IT CRASHED AGAIN!
Now my laptop had Windows Vista to start with, then I put Ubuntu on it, and hated it. So I bought the fresh install disk from the store. SO PLEASE HELP!

Answer:Windows Keeps Crashing

Windows 7 already has between 45 and 60 Windows Updates. Your system only has 27 installed. Please visit the Windows Update site and get the rest of the updates.

The majority of the errors are STOP 0x1A - Memory Management. As such, the first thing to try is hardware diagnostics. There are other errors that refer to your video card, so if the diagnostics don't reveal a problem, then try the free video stress test mentioned below.

I'd suggest running these free, bootable diagnostics:





Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)


Here's the free video stress test that I mentioned above:





Quote:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit


BSOD BUGCHECK SUMMARY

Code: ... Read more

2 more replies
Relevance 32.8%

Hey,

Since I upgrade my Windows7 to Windows8 it keeps crashing and I don't know why. The screen gets competly grey and the PC restarts. No actuall BSOD!

I got here a dump for you in the attachments.

Please help me.

Answer:Windows keeps crashing

Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cra...tructions.html

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.





Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help



Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

speedfan.sys Fri Mar 18 12:08:46 2011 (4D83838E)
SpeedFan
http://www.carrona.org/drivers/driver.php?id=speedfan.sys

PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?i... Read more

1 more replies
Relevance 32.8%

can anyone help???? windows 7 keeps crashing after login.i get a message saying windows explorer restarting then goes black. and i can only open a program with task manager, any ideas??

Answer:windows keeps crashing

Hi and welcome to TSF try this Startup Repair - Windows 7 features - Microsoft Windows

1 more replies
Relevance 32.8%

My computer keeps crashing and running horribly slow. It's a Desktop and it begins to run very loudly and then the images get fuzzy. After awhile it goes to a blue screen and tells me it needs to shut down. NOt sure what to do thank you in advance
 

More replies
Relevance 32.8%
Question: Windows 8 Crashing

A week ago, I purchased a Samsung Series 3 notebook, and it has crashed twice after i have logged into it. I have no idea if its the notebook or Windows thats causing the problem. It goes black with the moveable cursor. Can you suggest a solution please?
 

Answer:Windows 8 Crashing

Make sure you have the latest drivers from Samsung's web site.

Make sure you have all the Windows Updates.

Deal with any issues in the Action Center.

In the Windows 8 Start screen type reliability, click Settings, and then select View Reliability History. In the resulting chart if you click a column you'll see additional detailed text below. Perhaps there will be some useful information here.
 

3 more replies
Relevance 32.8%

running windows xp every single dat windows explorer keeps crashing my games crash well heres my hijack file:

Logfile of HijackThis v1.99.1
Scan saved at 2:55:55 PM, on 8/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\DCPFLICS\dcpflics.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PurgeIE\PurgPro_Service.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Saitek\Software\ProfilerU.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Saitek\Software\SaiMfd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Shell Picture\ShellPicture.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:... Read more

Answer:windows keeps crashing

I Think that these two should go:

O4 - HKLM\..\Run: [C:\WINDOWS\system32\svchost.exe] C:\WINDOWS\system32\svchost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
 

2 more replies
Relevance 32.8%
Question: Windows Crashing

Sometimes when using my laptop PC (Acer Aspire 5920) Windows (Vista HP SP2) freezes. I cannot link the freezing to any particular programme or task that I'm doing.

Previously, I was receiving a message to say that Windows Explorer had stopped working. Each time this happened I was given the choice of restarting Windows Explorer. On each occasion I opted for that choice and it restarted.

I worked through Microsoft's advice on this: I checked for malware but found none; I checked the hard disk for errors but, again, found none. I decided to uninstall some programmes and if I had problems after uninstalling them I would re-install them. The programmes that I uninstalled were Flash Player, Shockwave, and Adobe Air. I also uninstalled all Apple software because I never use it with the exclusion of QuickTime. I did get rid of iCloud, Bonjour, Safari, and iTunes and anything else with Apple in its name such as Apple Mobile Device. After doing this I no longer received the error message that Windows Explorer had stopped working.

Subsequently, a number of website's I've visited said they needed Flash Player so I downloaded it and re-installed it.

In the last week or so I've now been receiving another error message. I attach it as a jpeg file. Just before the message comes up Windows freezes and I cannot do anything. When the message comes up I click on End Process and then everything starts working again. I also note that on some occasions when thi... Read more

Answer:Windows Crashing

http://support.microsoft.com/kb/929833
 

1 more replies
Relevance 32.8%
Question: Windows Crashing

Hi Guys,
Although this problem is triggered by a multimedia product i think it is actually a problem with windows. When I am shrinking DVD's with the program DVD2ONE, the whole computer will shut down without being prompted to do so and reboot to the message 'windows has recovered from a critical error'. This never happened in the past but I have not installed any programs recently so unsure why this is happening. Any help would be much appreciated.
Thanks,
Vectra
 

Answer:Windows Crashing

Check out their forum---there is a thread on crashes---
 

1 more replies
Relevance 32.8%

HelloRecently my computer has started to crash at regular intervals. There are no error messages, the system simply freezes, and has to be rebooted. Ived tried safe mode, and that crashes as well.Its happened in a variety of circumstances, but it always happens after a short viewing period if I open a video file (.rm) in Real Player. I tried opening Windows Media Player and that froze almost immediately.Any ideas on how to track down the problem ? Its not hard disk space; I have 35 gb.

Answer:Windows XP keeps crashing

it could be an overheating problem - open the case and see if all fans are rotating. Also check for a build up of dust and fluff around the chip and heatsink.

6 more replies
Relevance 32.8%

Hello, I have a friend's computer that was infected with a rogue antivirus software...I believe it was called Security Essentials, or something along those lines. It hid everything on the desktop, as well as the start menu, and shut down task manager, Microsoft Security Essentials, etc. I booted into safe mode and I was able to remove the infections using Malwarebytes and SuperAntiSpyware...I ran Rkill from bleepingcomputers.com first, and afterwards I ran RogueKiller to unhide the hidden folders, start-menu items etc. Already before I had done this the computer was crashing, but I thought that this was probably just caused by the infection. But even after the infection has been removed, it still keeps doing this. I opened a crash-dump and it seems to point to http.sys. I've already ran checkdisc, as well as sfc /scanboot, and nothing has fixed the issue yet. I also tested the memory, but that all showed as being good. I somewhat suspect a driver somewhere, because I never had it crash on me while running in safe-mode. Computer Specs: Windows XP Pro SP3 Dell Vostro 200 Intel Core 2 Duo E450D 3.25 GB RAMI also have a hijackthis log, and the results from a crash dump that I opened in windows debugger if anybody would find them useful

Answer:Windows XP SP3 keeps crashing

There is a legitimate Anti-Virus/malware program by Microsoft called Microsoft Security Essentials. Try posting the Hijack log at Trend Micro. See the link below.http://www.bleepingcomputer.com/vir...editNormally I don't recommend using registry cleaners but in this case I would recommend you download an run both the cleaner an registry modules of CCleaner Slim. Do that AFTER you run Scannow SFC. See the two link below.http://www.microsoft.com/resources/...http://www.piriform.com/ccleaner/bu...

17 more replies
Relevance 32.8%

Hey,I just bought this pc a few days ago and I had windows vista ultimate on here and it worked nice and fine no crashes no nothingbut some of my games didn't work with vista so I installed Windows XP and now I get blue screen of death every hour or so.does anyone know how I could fix this?I used the cd's that came with my pc for the drivers but i cant find out where to get anymore help me please?

Answer:windows xp crashing.

The BSoD provides you with a STOP code and possibly the name of the file that caused the BSoD. Both would be helpful to know.If the computer restarts wen the BSoD occurs then follow this:Quote1. Right-click My Computer, and then click Properties.2. Click the Advanced tab.3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.4. Clear the Automatically restart check box, and click OK the necessary number of times.5. Restart your computer for the settings to take effect. Courtesy of microsoft.comKnowing the system specs could also be helpful. If you don't know them, provide us with a brand name and model number.

12 more replies
Relevance 32.8%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Sempron(tm) Processor 2800+, x86 Family 15 Model 28 Stepping 0
Processor Count: 1
RAM: 447 Mb
Graphics Card: VIA/S3G UniChrome Pro IGP, 64 Mb
Hard Drives: C: Total - 38154 MB, Free - 25414 MB;
Motherboard: Gigabyte Technology Co., Ltd., K8M800-8237, x.x,
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
 

Answer:windows xp crashing

8 more replies
Relevance 32.8%

Hi, i'm not sure exactly whats wrong with my computer, but it randomly crashes on me. Here's my startup error message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80087918F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120210-34413-01.dmp
C:\Users\jerome\AppData\Local\Temp\WER-60715-0.sysdata.xml

any help is greatly appreciated!
 

Answer:Windows 7 keeps crashing

16 more replies
Relevance 32.8%

So I'm normally a tomshardware.com user, but the *******s there were not very helpful and quite irritating, so I was told to try seven forums by a friend.

Here's my situation:
I have just upgraded from Windows 7 RC to Win 7 32 bit Enterprise Edition with no problems. Did a fresh install and had it formatted.

Just got my first BSOD/crash, and I had been having regular crashes (about once every 4-5 days) I don't think it's hardware related, probably driver, so I was hoping people could help narrow it down and kill this problem for good.

Here's the text of the BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 828D1082
BCP3: 8C28D920
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020910-24320-01.dmp
C:\Users\Jivan\AppData\Local\Temp\WER-74646-0.sysdata.xml


Here's a megaupload link for the .dmp file
MEGAUPLOAD - The leading online storage and file delivery service

I'm hopeful!

Thanks

-J

Answer:Windows 7 Crashing... Please Help!

  
Quote: Originally Posted by jachreja


So I'm normally a tomshardware.com user, but the *******s there were not very helpful and quite irritating, so I was told to try seven forums by a friend.

Here's my situation:
I have just upgraded from Windows 7 RC to Win 7 32 bit Enterprise Edition with no problems. Did a fresh install and had it formatted.

Just got my first BSOD/crash, and I had been having regular crashes (about once every 4-5 days) I don't think it's hardware related, probably driver, so I was hoping people could help narrow it down and kill this problem for good.

Here's the text of the BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 828D1082
BCP3: 8C28D920
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020910-24320-01.dmp
C:\Users\Jivan\AppData\Local\Temp\WER-74646-0.sysdata.xml
Here's a megaupload link for the .dmp file
MEGAUPLOAD - The leading online storage and file delivery service

I'm hopeful!

Thanks

-J



Hi J

this one was caused by fltmgr.sys which is part of the MS OS

I would
run a system file check
type cmd in search>right click and run as admin>sfc /scannow

If you are over clocking stop

Let us know the results
Ken
[code]
... Read more

7 more replies
Relevance 32.8%

my computer keeps shutting down when playing on games and listening to music. i have found 2 errors on system information, which are

isapnp and nvatabus

is there anyway of revoving these without reboutin windows from scratch????????

Answer:Windows Xp Crashing

have you tried reinstalling your chipset drivers?

1 more replies
Relevance 32.8%

I just upgraded to Windows 7 last weekend by doing a clean install from a win741.com purchase. I am currently using a HP Pavilion a6500f computer with a 500GB hard drive. I have been getting BSOD errors over the last several days and it is driving me crazy. I am not extremely knowledgable about internal computer jargon, but if someone can help me, I would be extremely grateful. I have attached the mini-dump files.

Answer:Windows 7 Keeps Crashing...Please Help

  
Quote: Originally Posted by alexrogers


I just upgraded to Windows 7 last weekend by doing a clean install from a win741.com purchase. I am currently using a HP Pavilion a6500f computer with a 500GB hard drive. I have been getting BSOD errors over the last several days and it is driving me crazy. I am not extremely knowledgable about internal computer jargon, but if someone can help me, I would be extremely grateful. I have attached the mini-dump files.



Hi alex and welcome

Pretty straight foward. Your USBPORT.sys which is almost 2 yeard old probably caused the crash.

I would update all teh relevant drivers. BIOS< video, USB, etc
then run a system file check to verify and repair your system files
yype cmd in search>right click and run as admin>SFC /SCANNOW


WUSB54GSCV2_AMD64.sys fffff880`0268f000 fffff880`026d1000 0x00042000 0x4783e291 1/8/2008 3:52:33 PM


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\120609-36987-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.0907... Read more

6 more replies
Relevance 32.8%

windows 7 keeps on crashing while playing games on my pc.when ever i started to play the game,after some time suddenly the system shutdowns itself and no error pops up.previously it never happened,i freshly installed new operating system but the problem remains same.i used to play ea cricket and motogp 2.flash games are properly working.i use dell inspiron 1525,2gb ram,160gb hard disk,384mb intel video accelerator,32bit windows 7 ultimate.plz help me.iam not able to play any game with the existed problem.previously iam using xp servicepack2,after that i started to use windows 7.at first it did'nt get crashed and working properly while playing games.it is happenining from after the reinstallation of windows 7 operating system.i thought that any files may be corrupted so i re insatalled the windows 7 next time but the problem remains same.

Answer:crashing windows help plz

Please fill out the following:

http://www.sevenforums.com/crashes-d...tructions.html

Are all games bombing? If not, which ones?

What operating system did you have on this computer before Windows 7?

1 more replies
Relevance 32.8%

Hi my Windows 7 PC has started crashing & i get the blue screen with the "crash dump report"

It happens when i am watching streamed content online.
It automatically reboots but then crashes again.
If i force a switch off and then restart it seems okay.

Please see attached health check report & minidumps.

Answer:Windows 7 - Crashing

  
Quote: Originally Posted by lucygee


Hi my Windows 7 PC has started crashing & i get the blue screen with the "crash dump report"

It happens when i am watching streamed content online.
It automatically reboots but then crashes again.
If i force a switch off and then restart it seems okay.

Please see attached health check report & minidumps.



Nothing attached

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

1 more replies
Relevance 32.8%
Question: Windows 7 Crashing

I've started getting Crashes over the past couple of weeks, there are 4 events logged....this is the message from the event viewer.
** normally I don't even see it, but today it crashed in the middle of working on the computer, no warning, just instant reboot ( and it isn't like a windows update restart). I've seen others having this problem, but not sure if it is a Window 7 thing or Hardware ( maybe compatibility problems? I attached a Direct X log for some system info.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/01/2010 10:55:59 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Ziggy-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-01-10T15:55:59.301611900Z" />
<EventRecordID>16387</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8"... Read more

Answer:Windows 7 Crashing

6 more replies
Relevance 32.8%

My system rebooted from a bug check. Actual error is this -

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000008, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: e544d690-9776-4d42-a788-f1c75e8df899.

and this -

Problem signature
Problem Event Name: BlueScreen
Code: d1
Parameter 1: 0
Parameter 2: 2
Parameter 3: 8
Parameter 4: 0
OS version: 10_0_14393
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.14393.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: AV_CODE_AV_NULL_IP_tcpip!__guard_dispatch_icall_fptr

My memory dump is here - https://drive.google.com/open?id=0Byw1U5pF-i1QVTl6V0xNNVAzQTA

Can someone help me figure this out? This is driving me nuts on a new install. What is causing my bluescreen?

Hardware is 6700k, 16gb ddr4 memory, asrock extreme4 motherboard with latest bios, 1080 ftw gtx board, intel nvme 600p ssd.

Thanks!
 

More replies
Relevance 32.8%

Well i hadn't touched my computer all weekend but ever since i started it up Monday i have been having problems with it.

My main problem is that my windows will crash. When it crashes it will flash a blue screen with errors on it. The error is only flashed so i do not have time to read it.

After it flashes the blue screen it just reboots.

Some side symptoms are Firefox crashes a lot, and i will crash while playing games. It seems as though crashes are random. sometimes i will be playing a game i will crash, or i will have firefox open and crash, or jsut be listening to music and crash. there seems to be no real pattern to the crashes.

I have not installed any new software recently. This problem began monday after not using the PC for aprox. 4 days.

I ran an updated antivirus and anti spyware and found no real threats.

Any help would be great. thanks

Windows XP Pro sp3
e6600 core 2 duo
4gigs ocz
8800gt

Answer:Windows XP crashing

Hi,

You need to upgrade to the latest version of the browser, go to the Internet Explorer Downloads website.

If you prefer to use a different web browser, you can obtain updates from the Microsoft Download Center or you can stay up to date with the latest critical and security updates by using Automatic Updates. To turn on Automatic Updates:

1. Click Start, and then click Control Panel.
2. Depending on which Control Panel view you use, Classic or Category, do one of the following:
* Click System, and then click the Automatic Updates tab.
* Click Performance and Maintenance, click System, and then click the Automatic Updates tab.
3. Click the option that you want. Make sure Automatic Updates is not turned off.

8 more replies
Relevance 32.8%
Question: Windows crashing

I was wondering if anyone could read my dump files and let me know what's going on. Thanks
 

Answer:Windows crashing

6 more replies
Relevance 32.8%

I've been getting about 4 BSOD's a day for more than a week now. The error messages seemed random and the only common cause I could find in the Microsoft Knowledge Base was faulty RAM. So I checked my RAM quite thoroughly and right now I'm convinced that it's ok.

Running out of ideas, I figured a reinstall might do the trick. So I wiped the entire drive with Daryl's Nuke disk and reinstalled. I ran windows update as soon as the install was finished and got a lovely BSOD while downloading the first batch of updates. I got pissed, wiped the thing again and tried to reinstall. The next 2 installations died with a BSOD while "installing devices": Stop 0x24 Ntfs.sys. This was about 24 hours ago.

In the meantime I checked my hard drives (installed the os to another drive, ran seagate's checkdisk utility and chkdsk), changed my video board and removed my LAN board. Nothing seems to work though. I already have 6 BSOD's since my last reinstall a few hours ago and absolutely no ideas about what to do next.

My current system is
Windows XP Professional Version 2002 SP 2
Soltek SL-DRV75 motherboard
AMD Athlon XP 1600+
768 MB RAM
NVIDIA GeForce2 MX 200 32 Mb VRAM
Surecom EP-320X-R PCI Adapter

All minidumps from my current installation are attached.

Thank you.
 

Answer:Yet another crashing Windows XP

Barely finished my first post and I got 2 more, one when I tried to start Matlab and another right after reboot. Here go 2 more minidumps.
 

23 more replies
Relevance 32.8%

(not sure if this is correct place to post)
i have been experiencing a lot of crashes.. the 1st one was the day after i upgraded to PNY ram, while i was installing microsoft office sp3. after that, i have been getting crashes almost every day. i assumed the ram was the problem since it started after the new PNY ram, so i just got some Crucial Ballistix, but that didn't fix the problem.
here are some of the most common crashing places i have been having:
installing stuff, loading games/game levels, Malwarebytes' Anti-malware scanning memory.
can anyone help me?

oh and also with the pny ram, i ran memtest for 16 hours without any fails.

Answer:Windows XP Crashing

what computer do you have - brand and model or what motherboard? Exactly what ram did you get? If you take the new ram out will it run normally? If you remove the old ram and put the new ram in will it run?

19 more replies
Relevance 32.8%

I have had to switch off IE10 from Windows 8 as it crashes on starting. Has anyone else experienced this?

Answer:IE 10 keeps crashing on Windows 8

Hi acbeaton,Try following the steps mentioned:1.Open the Run window (Windows key + R)2.type: inetcpl.cpl and press enter3.On Internet Properties window, select the Advanced tab4.On Browsing group, unselect the option "Enable third-party browser extensions*"5.Restart your computerThanks & RegardsDebbie B#iworkfordell

2 more replies
Relevance 32.8%
Question: Windows 7 crashing

Hi

My HTPC has crashed about 4 times in the last month with a green screen. The last time I managed to take a snap of the screen with my mobile but quality is poor, I can decipher the following but can't read the rest

'A problem has been detected and Windows has been shutdown to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL (Not sure if the IRQL is correct)

If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again follow these steps:

Check to make sure any new hardware or software is properly installed, if this is a new installation, ask your hardware or software manufacturer for any windows updates you may need.

If problem continues disable or remove any recently removed hardware or software. Disable BIOS memory'

I have attached the photo as well as other reports as requested.

The PC is a home build with Windows 7 Processional 32 bit. Previously had XP on the machine and made the mistake when installing where you have to choose between the two OS when booting each time.

Hardware is approx 2 years old and OS is 9 months old

Any help would be appreciated and will supply more info if required.

Thanks

Answer:Windows 7 crashing

Two drivers were involved, ymiqvflos.sys (unknown driver) and Rt86win7.sys (realtek lan driver)

Update both

Relatek Realtek
For ymiqvflos.sys, either remove the software using it or go to C:\Windows\System32 and rename it from .sys to .old

Code:
BugCheck D1, {c52d3000, 2, 0, 87e61741}

Unable to load image \SystemRoot\System32\Drivers\ymiqvflos.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ymiqvflos.sys
*** ERROR: Module load completed but symbols could not be loaded for ymiqvflos.sys
Unable to load image \SystemRoot\system32\DRIVERS\Rt86win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : ymiqvflos.sys ( ymiqvflos+4741 )

7 more replies
Relevance 32.8%

I purchased a new Dell Vostro 1720 which came with Windows 7 in December of last year. Since early this year, it has been crashing repeatedly. I called Dell regarding this and they ran a hardware diagnostics (I think) and said it wasn't a hardware, but a software issue, and thus it wasn't covered in my warranty.

This is the error I keep getting:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8AA63018
BCP3: 8CF1BB9C
BCP4: 8CF1B780
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051810-15662-01.dmp
C:\Users\Shilpa\AppData\Local\Temp\WER-30373-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
... Read more

Answer:Windows 7 keeps crashing

  
Quote: Originally Posted by ToughCookieGirl


I purchased a new Dell Vostro 1720 which came with Windows 7 in December of last year. Since early this year, it has been crashing repeatedly. I called Dell regarding this and they ran a hardware diagnostics (I think) and said it wasn't a hardware, but a software issue, and thus it wasn't covered in my warranty.

This is the error I keep getting:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8AA63018
BCP3: 8CF1BB9C
BCP4: 8CF1B780
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051810-15662-01.dmp
C:\Users\Shilpa\AppData\Local\Temp\WER-30373-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, p... Read more

9 more replies
Relevance 32.8%
Question: Windows 7 crashing

Hi !

I?m using windows 7 ultimate virsion.Resently when I restart pc there comes an error message.Due to faster speed I cant read what it contains.Can some one tell me a method to solve this problem.

Answer:Windows 7 crashing

  
Quote: Originally Posted by coolmaliya


Hi !

I?m using windows 7 ultimate virsion.Resently when I restart pc there comes an error message.Due to faster speed I cant read what it contains.Can some one tell me a method to solve this problem.



Hi and welcome CM

First we need to find out what the error message is. type event viewer in search. Go to the windows logs>application tab and look for errors. Errors have red in the left hand column. Look for errors that contain app crash, app hang, etc when you find them please note the event ID and source code and let us know what they are.

Let us know if y ou need help with any of this

Ken J++

2 more replies
Relevance 32.8%
Question: Windows 7 crashing

Hello, ive been having a recent problem where occasionally windows just stops responding and i am unable to ctrl+alt+delete or open task manager and i am forced to hold the power button down and shut it down. I am still able to use my mouse and i still see desktop icons light up, but i am unable to open anything. I have tried defragmenting my hard drive but that didn't fix anything. I have no idea whats going on so can someone help me?
 

Answer:Windows 7 crashing

Hi - Run System File Checker.
Click on Start - Search - Type cmd
Right click on cmd.exe - select Run as Administrator.

At the Command Prompt - Type
sfc /scannow

Press Enter.
Let it run to completion - but do not close the cmd window.

To save the log file. Copy and Paste the following in Command Prompt.
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

Press Enter
On your desktop you will see a text file called sfcdetails.txt

http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista

It may take 2-3 times of running for all files to be checked and replaced-repaired.
======
Let us have some Pc specifications.
Check and post TSG System Information Utility - found here.
http://static.techguy.org/download/SysInfo.exe
 

1 more replies
Relevance 32.8%

I installed Windows 10 on my DOS laptop. It is crashing every month. Every month windows apps stop working and I have to reinstall the OS again.It has been two months since I bought the laptop.

More replies
Relevance 32.8%

My PC crashes at irregular intervals (2 days in a row then fine for a week). I followed the instructions for viewing the dump information and I'm including it here.

Loading Dump File [C:\WINDOWS\Minidump\Mini110509-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Thu Nov 5 13:38:24.203 2009 (GMT+2)
System Uptime: 0 days 0:01:55.983
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
****************************************************... Read more

Answer:Windows XP SP3 crashing, need help!

Get a copy of XP SP3 or with SP3 slipstreamed and run

the sytem file checker

Start>run>typein

cmd

type the following into the black dialog box that opens

sfc /scannow

Notice the double n in scannow

Type exit when finished.

Do not try this without an SP3 disk.
 

6 more replies
Relevance 32.8%

Hi All,

I hope that this is not a repeat topic (I did look and couldn't find it easily), so here goes.

My wife is running Vista (SP 1 I think, she just bought it about a month ago) and now wants to move over the files from her old box. The master is a SATA drive, and her old drive is an IDE. I pulled the old HD from her old box, pullled the jumper to make it a slave drive, and put it in the new box. Upon booting, Widows runs through the bios procedure and reaches the "We're sorry, Windows didn't start properly last time....." screen. Oddly enough, it did this the very first time I booted the with the added drive. None of the options (including safe mode) will boot.

Now it gets interesting. On my desktop (XP, SP2), one more time I forgot and I attempted to install SP3. Upon successfully install SP3, same story, other than sometimes the "Windows loading" screen will flash for about a quarter second before it crashes.

Any ideas?

Thanks!

Peter

More replies
Relevance 32.8%

ok i wrote it down this timei get random crashes >.<couldnt find my previous chat log of this convo but heres the info you wantedSTOP: 0x000000D1 (0x00000008) 0x00000002 0x00000000, 0XB65589A3                                              ^^^^^^^                                                       not 100% sure if that's it i can't read that part of my writingNVTcp.sys - address B65589A3 bast at B6545000, datestamp 45061f45

Answer:windows xp crashing.

anyone know whats wrong?

5 more replies
Relevance 32.8%

For about few weeks I am facing constant crashing to BSOD. I noticed that Windows crash when I start Google Chrome. 
Latest program I installed is new NetLimiter, but I am not sure if it could be a problem as I already had NetLimiter on PC installed before updated to latest version.
I noticed hight CPU usage 100% even I do not think it is using 100% or not showing on task manager.
I tried to do Systerm Restore, but I am getting some error completing this.
Attached are photos of BlueScreenView too
 
This is report I got from WhoCrashed:
 
System Information (local)
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: ASUSTeK COMPUTER INC., P8Z77-V LX
CPU: GenuineIntel Intel® Core™ i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 25711878144 bytes total
 
Crash Dump Analysis
Crash dump directory: C:\WINDOWS\MinidumpCrash dumps are enabled on your computer.On Sat 11/26/2016 2:22:08 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\112616-18593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A510)
Bugcheck code: 0xC2 (0x7, 0x0, 0x0, 0xFFFF838EA7AFD388)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears t... Read more

Answer:Windows 10 Crashing - please help

For about few weeks I am facing constant crashing to BSOD. I noticed that Windows crash when I start Google Chrome. 
Latest program I installed is new NetLimiter, but I am not sure if it could be a problem as I already had NetLimiter on PC installed before updated to latest version.
I noticed hight CPU usage 100% even I do not think it is using 100% or not showing on task manager.
I tried to do Systerm Restore, but I am getting some error completing this.
Attached are photos of BlueScreenView too
 
This is report I got from WhoCrashed:
 
System Information (local)
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: ASUSTeK COMPUTER INC., P8Z77-V LX
CPU: GenuineIntel Intel® Core™ i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 25711878144 bytes total
 
Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.On Sat 11/26/2016 2:22:08 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\112616-18593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A510)
Bugcheck code: 0xC2 (0x7, 0x0, 0x0, 0xFFFF838EA7AFD388)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to... Read more

3 more replies
Relevance 32.8%

Hi my name is TJ and I am new to this forum. Today I decided to use my dads computer and I found an annoying problem on his computer. I spent almost the whole day trying to fix it. I have knowledge of computers here and there but not enough to fix this problem. The problem starts out with me going to my computers and then opening the CD drive. I put in my music CD and then explored the CD folder, but as soon as i open it, it gives me an error. It pops up the explorer.exe has an ecountered a problem, send do not send report, ect. I checked out the more detailed info and here it is:

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

then went to check the source of the problem and it gave me this:

C:\DOCUME~1\******~1\LOCALS~1\Temp\d662_appcompat.txt

I know that appcompat.txt isnt the problem but it shows what the problem is, and ive tried everything to fix this. I also notice everytime i tried to open the Cd drive again it changes the accompat file name, like first it would be like d662_appcompat.txt then it would change to f13d2_appcompat.txt then by734_appcompat.txt ect. I opened that file and check whats going on but i had no idea what it meant so i here i am asking you guys for help. My dad's computer isnt that old, maybe few months, its a dell, LOL i know, but were cheap and we cant get good computers. I tried everything from virus scans, spyware removal, and ect. I just gave up and finally came here. I tried updatin... Read more

Answer:windows crashing please help!

bump, please i really need help, give me a reply so if i cant fix it, ill have to like send it out or something

19 more replies
Relevance 32.8%

Hi everyone, I'm having trouble with Windows XP crashing regularly. I've noticed it happens in two situations particularly - 1) when i try to run Windows Disk Cleanup the PC reboots after about 5 seconds, and 2) if I try to run Spybot S&D it will crash about 50% through the search. Also, when it reboots from a crash, sometimes it hangs or crashes at the welcome screen, or when its just logged onto my account, so takes another reboot or two before windows is up and running again properly.

I had a search through the forum but I couldn't see any problems quite the same. Could it be the PSU or mobo are faulty? I had new PSU, mobo, cpu and ram installed 'properly' (i.e. not by me!) a while back as the previous ones were fried (probably because I installed them). However, they have worked fine until now, and seem to work ok except when I try to run the two programs mentioned previously.

Also, I recently had problems with a IE hijacker virus, but I ran Smitfraud (as explained on another thread (http://forums.techguy.org/security/486818-solved-grrr-browser-hijacked.html) and it seems to have solved the issue of the virus, although as the PC crashed during the disk cleanup stage of the smitfraud process, I can't be certain (current HJT log included below).

Any and all suggestions would be much appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 16:10:34, on 20/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP... Read more

Answer:Windows XP Crashing

bump
 

3 more replies
Relevance 32.8%

Ok so I am running macbook with a partitioned hard drive that has 120gb for the MAC os and the remaining 40gb I am using to run windows xp so my little brother can run his homeschool program on it. Now the problem is that, as of late, the windows keeps crashing after booting it up. I then get a blue screen that reads:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

A process or thread crucial to system operation has unexpectedly exited or been terminated."

The error code that goes along with this is:

*** Stop: 0x000000F4 (0x00000003, 0x8A2D3A50, 0x8A2D3BC4, 0x805D1204)


Can someone tell me what the error code means or better yet some possible solutions as to fix the problem?

Answer:Windows keeps crashing! Help please!!?!?

How far are you able to get into Windows? What about safe-mode?

3 more replies