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Lenovo Service Bridge - LSB does not work after clean windows 10 install

Question: Lenovo Service Bridge - LSB does not work after clean windows 10 install

After doing a clean install of windows 10 on a new SSD Lenovo Service Bridge fails to let me download needed software from the levovo download site. LSB won't stay running and without it I can't download the software. How do fix this to download the Lenovo Software? I have tried:-rebooting-reinstalling LSB (several times)-multiple browsers; Firefox, Chrome, Edge-starting LSB manually- ensuring that I am not using any proxies

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Preferred Solution: Lenovo Service Bridge - LSB does not work after clean windows 10 install

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You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Details state that there is a 404 error on a file which the program is attempting to acquire when it initializes the program. "  + Downloading Files/LSB_1_6_3_5/lsb.ico did not succeed.        + The remote server returned an error: (404) Not Found." Thank you for your support.

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  I have fresh copy of windows 7 factory install from using one key recovery. This is Ideapad B50-B70 laptop. I want to install drivers and save a perfect image but LSB won't download and drivers I select and try to download don't arrive at my computer.    I put on MS office 2010, FRESH COPIES OF: A tube catcher, firefox, VLC player, esword bible program, Adobe Flash, Adobe player and epson wf 2760 software.  No custom installs done.  All programs are working perfectly. I use Internet Explorer 11 daily.  Downloaded all windows updates. set restore point.This computer has been working perfectly for several years.  This is first reinstall I have done. BUT Comuter is slow, jerky when multiple windows open, resolution low, etc. --It needs its drivers. I would appreciate help with this from any merciful soul!  Thank you in advance from chilidog in Mena, Arkansas, the Quachita Mountains.   I am on satellite internet which is slower, if that matters.   

Answer:lenovo service bridge won't install --I can't get any drivers --just reinstalled with onekey

LSB is ratty at times. It does not like EDGE nor me(win 10). It does function under win 10 IE. Why LSB install states do not use with EDGE>>would INDICATE failure/issue at Lenovo's end -or- MS introduction of new feature/security fix. Typical Lenovo readme.txt>Due to user awareness, a new version of xyz is now available. I am aware you are win 7.Download TVSU from here. <great <great  <Classic.    

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Lenovo Service Bridge a Hardware Scan ran and reported WWF00F008-WM7V1K on the wireless adapterLSB advised consulting Support site.A search did not produce any results.A Google search could not find this either.Suggestions?

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Does this program actually work? After installation it does nothing except throw up errors. I'm using Windows 7 x64 SP1 on a Lenovo 9703A11. I can't even find this computer on the Lenovo web site.

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I have started receiving a notice that I have the Lenovo service bridge installed on another computer. I have one (1) Lenovo AIO + Aahp computers, They are linked by by modem & Netgear components. There are no Lenovo programsa on the HP computer. I have checked this out. Is the Lenovo computer spying on my HP computer? Jiml

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Hi All,
I have a Lenovo Z70-80 and in attempt to have a clean copy of Microsoft Windows 8.1, I performed a clean install after erasing the hard drive. However, upon checking the new installation I can find several Lenovo files in both the registry and file system.
These are:
There is also a service called "lupdate" which is also created and given a "Manual (Trigger Start)". On top of this there are also several registry keys which all relate to the above files.
Can someone help me by informing me how these files appear and is there a way I can have a CLEAN install of Windows without any bloat what so ever?
Mod's Edit: Model name moved to the front of Subject line for better visibility


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Answer:Z70-80 - [QU] Windows 8.1 - Lenovo Service - Clean Installation

Terry668 wrote:Hi All, I have a Lenovo Z70-80 and in attempt to have a clean copy of Microsoft Windows 8.1, I performed a clean install after erasing the hard drive. However, upon checking the new installation I can find several Lenovo files in both the registry and file system. These are: C:\Windows\System32\LenovoCheck.exeC:\Windows\System32\LenovoUpdate.exeC:\Windows\System32\wpbbin.exe There is also a service called "lupdate" which is also created and given a "Manual (Trigger Start)". On top of this there are also several registry keys which all relate to the above files. Can someone help me by informing me how these files appear and is there a way I can have a CLEAN install of Windows without any bloat what so ever?You stated that you erase the hard drive. After the clean install you have the stated files. This can only mean that you did not erase the hard drive. How did you erase the hard drive?

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When trying to reinstall Lenovo Service Bridge on my yoga 2 pro (80AY) running windows 10, I get an error message saying that LSB is already installed at its latest version, at which point the install program quits.  However,  I've uninstalled (or at least tried to uninstall) LSB, using the windows uninstaller & then susbequently deleting folders from the Program and Apps directories.  I've also "cleaned" the registry with iolo system mechanic.  LSB appears to be gone, except when I try to re-install it. Any suggestions as to how I can actually re-install LSB?  Thanks.   (Why am I trying to re-install LSB?  Because the machine is having "issues" with an Intel AC 7260 wifi modem, that lead it to lose network connnectivity -- the adapter cannot then be reset either directly or via the trouble shooter.  However, if I turn off the wifi from the taskbar, wait a couple minutes and then run the trouble shooter, it manages to fix the problem.  Maddening...  I'm hoping a clean install of LSB will take me closer to fixing this problem.) 

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I spoke to tech support yesterday, 24 hours ago, Lenovo Service Bridge was down.  Seems it still is.I'm concerned as one MAJOR issue LENOVO has had is support for new products and downloads. Seems the proper updates just are not set up correctly with new laptops before they start distributing them.  My history with Lenovo Yoga was not good with no updates and it seems the bios was set with different serial number than the laptop and it identified the laptop as a Thinkpad instead of Ideapad so all the updates were messed up (the serial number had 0/o and l/1 that was done inacurately by Lenovo, it took tech support months to figure out what was wrong until they came to my house with parts that would no longer fit as the serial number match up caused all the issues.So just got the 920 and I know the bios needs updating and so do tons of the drivers. Wanted to go the easy way and use Lenovo Companion, that was a joke. Then let's go to website and get updates, none.  Ran the checkup and lo and behold 22 updates yet Lenovo Service Bridge fails to install a single one of them.24 HOURS is not acceptable to have this still not working!

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Hi,on my L460 / Windows 10who can help to fix this bug? I dont even know what it´s good for....This file not found: "C:\Users\Klasen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms"In German:FEHLERZUSAMMENFASSUNGEs folgt eine Zusammenfassung der Fehler. Details zu diesen Fehlern werden später im Protokoll aufgelistet.* Die Aktivierung von C:\Users\Klasen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms führte zu einer Ausnahme. Folgende Fehlermeldungen wurden entdeckt:+ Die Datei "C:\Users\Klasen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms" konnte nicht gefunden werden.Anyone to help on this? Thanks and best regards!Kristian

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Hi, LSB doesn't seem to do anything once installed and started. If I try to restart it, message saying it's already running.If I remove it and reinstall it with compatibility mode, doesn't work either... Windows 7, LSB was downloaded today. How do I download my drivers ??? Please don't make LSB compulsory for the downloads, it is awful to lose time with stupid issues like this one. Thx

Answer:Lenovo service bridge not working e330

I'm having this same issue on a G770 I just picked up. Does nothing, ever. Will just say its already running but wont run.

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Hi Guys, I am facing the issue while installing LSB. Attached Screenshot for your reference. Kindly please suggest . Thanks Best regardsSurender Kumar   

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For updating my T420 in Lenovo support website, I installed the Lenovo Service Bridge. However, my security software detected it as a malware and deleted some files. Then every time the laptop starts, there will be a couple of pop-up windows (see lingks below), which is the same when I click the service bridge installation file. So I doubt that the service bridge is running somehow at the backstage. When I clicked the detail button, a log file came out. PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.34209
System.Deployment.dll : 4.0.30319.34244 built by: FX452RTMGDR
clr.dll : 4.0.30319.34209 built by: FX452RTMGDR
dfdll.dll : 4.0.30319.34244 built by: FX452RTMGDR
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

Deployment url :
Server : Apache

Deployment Identity : LSB.application, Version=, Culture=neutral, PublicKeyToken=91a10ba61c75c82d, processorArchitecture=msil

* Installable application.

Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of resulted in exception. Following failure messages were detected:
+ Activation failed.
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
... Read more

Answer:Uninstall Lenovo Service Bridge on my T420?

Will any Lenovo support help me solve this issue?

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Just got the Windows 10 fall creators update installed and some of my drivers are showing as incomplete installs. So I installed the LSB app and achieved the recognition of my Yoga 2 pro which lists 17 drivers that can be updated. Trouble is, when I select a driver and initiate the download, i'm left staring at a spinner indefinately. I tried on both Chrome and Edge but get the same results on both Browsers. Is there any other way to identify and download the correct drivers?

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Hello, I tried to download some drivers updates, but it seems I have to download and install Lenovo Service Bridge (LSB) before I can complete the drivers download. When I open the LSB file, a screen appears saying it will detect my product and this might take a few minutes, then the screen disappears and nothing happens. LSB cannot detect my product and I'm not allowed to download the drivers updates. Is there anything I can do? Windows 8, Firefox. Thanks in advance.


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Answer:z580 Lenovo Service Bridge problem

Hi lenovo_user_g, welcome to the forum.
     Please visit this page for your Z580 update downloads:
     Sometimes, the LSB is a bit wonky, and when it does work, it delivers the above page as the end result. 

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Hi all, I am getting this message when I "Auto-Detect" my Thinkpad X250 "Lenovo service bridge has stopped working" I am able to install lsb.exe program and then it keeps on givign message as mentioned above, and I can not proceed in detecting my machine specific Lenovo updates. I tried uninstalling and re-installing, it doesn't work. Any suggestions please? Thank you

Answer:Lenovo service bridge has stopped working

Me to

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PC / Windows 7:
1. Wondered why automatic "download update" or whatever they are messages seemed to be appearing rather frequently;
2. Asked on a couple of on-line forums; was told that ""Lenovo Service Bridge (LSB.exe) is a Windows program that will automatically detect your Lenovo computer's serial number, machine type and model. It then passes this information to our website so that we can better assist you with your support needs."
3. So? I do not have a "Lenovo computer"! Why is this program on my PC attempting to gather information to "better assist [me] with . . . support needs" I have not known I had??
4. So, since on-line info from different sources was inconclusive about whether the LSB.exe business was necessary, I uninstalled it and deleted any "Lenovo" listings found in regedit.
5. Then this morning, when booting up the PC, I'm presented with:
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\NE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms resulted in exception. Following failure messages were detected:
+ Could not find file 'C:\Users\NE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms'.
6. Canceled the message popup and cannot see that this supposed error has any effect on operation.
7. So: if this supposed "service b... Read more

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Every time I log in to Windows (7 Pro 64-bit), MS ClickOnce tries to load something and finally gives the error below. How can I get rid of it? Lenovo Service Bridge is not listed in Control Panel > Programs > Programs and Features. PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : built by: NETFXREL2
clr.dll : built by: NETFXREL2STAGE
dfdll.dll : built by: NETFXREL2
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

Deployment url : file:///C:/Users/Me/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Lenovo/Lenovo%20Service%20Bridge.appref-ms

Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Me\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms resulted in exception. Following failure messages were detected:
+ Could not find file 'C:\Users\Me\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms'.

No transaction error was detected.

There were no warnings during this operation.

* [16.9.2015 18:03:24] : Activation of C:\Users\Me\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms has started.

Following errors were detecte... Read more

Answer:W520: Could not find file Lenovo Service Bridge.ap...

Anyone? The issue still remains.

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While uninstalling LSB from the Program and Features menu, I encountered a message from my 360 Security Anti-Virus stating that an Uninstaller.exe file within an AppData folder is actually a Trojan. I must have pressed the wrong button and the file was immediatelly quaranteened. I went back to Programs and Features and tried removing the program and it removed the entry for LSB in the list, but the program appeared to still be installed as would get a message pop up when starting Windows 7 saying  "Cannot Start Application: Application cannot be started. Contact the application vendor." I found the quarantined file and restored it but after running the uninstaller, I was prompt to the option of disable LSB. I chose to disable it and then restarted my PC. Unfortunately, this did not remove LSB as I still get an error indicating that it failed to start up. Attached to this post is a screenshot of the error message and included below is the link to the screen shot as well as the  log report for the error: PLATFORM VERSION INFOWindows : 6.1.7601.65536 (Win32NT)Common Language Runtime : 4.0.30319.34209System.Deployment.dll : 4.0.30319.34244 built by: FX452RTMGDRclr.dll : 4.0.30319.34209 built by: FX452RTMGDRdfdll.dll : 4.0.30319.34244 built by: FX452RTMGDRdfshim.dll : 4.0.41209.0 (Main.041209-0000)SOURCESDeployment url : file:///C:/Users/Mini%20club/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Lenovo/Lenovo%20Service%20Bridge.appref-msERROR SUMMARYBelow i... Read more

Answer:Thinkpad x140e: Cannot remove Lenovo Service Bridge

Bump. Would really appreciate some help with this as I still get an error message every time I my desktop boots up...

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Okey, I have made an account on the lenovo website and tryed to add my product by hand first.(Looking on the battery on the back)I filled it in but when I clicked ok the page chrashed. When I downloaded the auto detect it said that my laptop a ThinkPad T450 is.This is wrongit is a Y510PSo I could not update my drivers at all, and I can't connect to lenovo for help (pay phone only) So how can I fix this? Or does some one has the Intel GPU drivers from lenovo somewhere with a link?


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Answer:Y510P with lenovo service bridge wrong product.

hi NLxDoDge,
Welcome to the Forums.
Can you take a look at this Y510p drivers page to check all the drivers that you needed manually.
In addition, if you're running on Windows 8.1, these are the stock video drivers for the Y510p:
Intel Video Driver for Windows 8.1 (64-bit) ? IdeaPad Y410p, Y510p
NVIDIA VGA Driver for Windows 8.1 (32-bit, 64-bit), Windows 8 (32-bit, 64-bit), Windows 7 (32-bit, 6...

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I just purchased a Lenovo E570 thinkpad. I installed the Lenovo Service Bridge. It appears in the start menu, however when I click on it, the program will not start. I unistalled and reinstalled several times. Any suggestions? Thank  you.

Answer:E570 notebook - Lenovo service bridge will not start

Via programs and features, which version of LSB do you have installed?Current version is   .LSB is used via your support page. Actually clicking the start menu item just checks to see if it is running, and offers uninstall, etc -or- does nothing.Go to: the PC block.Click detect my serial number. LSB will kick in at this time. 

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I just purchased a Lenovo E570 thinkpad. I installed the Lenovo Service Bridge. It appears in the start menu, however when I click on it, the program will not start. I unistalled and reinstalled several times. Any suggestions? Thank  you.

Answer:E570 notebook - Lenovo service bridge will not start

Via programs and features, which version of LSB do you have installed?Current version is   .LSB is used via your support page. Actually clicking the start menu item just checks to see if it is running, and offers uninstall, etc -or- does nothing.Go to: the PC block.Click detect my serial number. LSB will kick in at this time. 

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I have built a new XP Pro SP3 machine that has a Creative X-Fi HDA card
on a Asus Rampage Extreme MB. The card was supplied with the board. Asus tech support is no help in helping me install the UAA drivers.

I was told to look in Device Manager for a Microsoft UAA bridge or Bus
Driver and I don't see either one. I see where I can download the
driver from Softpedia among other places, but I was also told I need
to use one if not two Hotfixes to make the soundcard work.

One is KB888111 the other is KB835221. One seems to be for SP1 & SP2 the
other for SP3.

If I have SP3 installed, do I need both or just one of
these Hotfixes? If so which one?

Plus I hear stories that the MS Hotfix 888111 is incomplete and you
need to use a modified one to have sound.

Right now the MB is back at Asus to see why it wouldn't let me load
any of the sound drivers, but when and if it comes back I want to be
ready to install the right things. They keep telling me that the board is bad... I am betting it comes back and they say there is nothing wrong with it.

I should also add that I have tried UNSUCCESSFULLY to install KB835221 & KB888111 on the Xp Pro machine I am using now. Even though the window says " successfully installed" neither one of the Hotfixes show in Add Remove Programs and there is no Microsoft UAA Bus in Device Manager. I did this simply as a test, the this MSI motherboard won't support the HD architecture but I would think I could inst... Read more

Answer:Trouble with UAA Bus/Bridge XP SP3 clean install


The opposite is true that SP3 does indeed have the UAA drivers built in by default, the hotfixes where for SP2, (see 888111 in this list of included fixes in SP3)

Do you have all drivers installed and main one is the chipset? what items in device manager have yellow ! marks by them?

Install the Chipset driver form ASUS support for your motherboard and then reboot and install the Audio driver from ASUS and if you get any error messages on install do tell us them verbatim.

*sadly Microsoft have no control over hardware makers and their drivers, the core Windows works, its the drivers that are an issue.

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I need to know why lenovo service bridge can not find my R61e serial number.
Detail specification :
Bios version : 2.10 (7PETB0WW)
Bios Date : 2008-01-21
Embedded Controller Version : 1.08
System-unit serial number :  7649*******
System board serial number : VF11******
CPU Type : Intel Core2Duo CPU T7250
CPU Speed : 2.00 Ghz
I would like to see if there any update bios for my R61e and update to the latest.  
Any help would be greatly appreciated. Thank you. 

Answer:Why lenovo service bridge cannot find my R61e serial number

Welcome to the CommunityIf you need the divers and updates, they are here

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Have a Lenovo Yoga 2 running Windows 10. Booted up the computer this morning and received the following error message: "Error starting local HTTP service for Lenovo Service Bridge. Please check if one of the following ports is available: 50123, 50124." Couldn't connect the computer to the internet, even though it showed the computer is connected to Wifi. Tried uninstalling service service bridge and it uninstalled successfully I think. Rebooted and then got temporary spuratic internet access for a moment but now it is gone again. Has anyone had this same problem and solved it? Please help. I'm not particularly skilled at Windows troubleshooting so any help and advice you can provide will be much appreciated. (P.S. I have lots of trouble with my computer since upgrading to Windows 10)

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I Just bought 25 Thinkpad T431s Laptops for my company (@ISRAEL)All of them came with windows 7SP1 Installed And Recovery is Windows 8 (not 8.1 even though 8.1 is out for a yr!)
The Install process takes 3 Hours!!! Just for upgrading to windows 8.Then I need to upgrade to 8.1 - the process is about 3 hours more! Because I need to Register And create Microsoft account for each user then to verify the account.After that I need to Log with the account to the PC And then Download the update (3.5GB) And Install it.
Don't forget that after that I need to uninstall all the bloater from the PC. Like Symantec AV (Because Enterprise company's uses Enterprise Class AV, FW And other software. We uses Kaspersky Enterprise, ESET, And others...)
AND ABOVE ALL.If I want to Install Original Windows 8.1 I can't!Because the OS Recovery DVD is not bootable And contain special recovery files with special extensions. Also, there is no PRODUCT CODE! Just "WINDOWS 8" sticker logo on the back of the notebook.
I want to know why I can't Install Just the "OPERATING SYSTEM RECOVERY DISK" (A standard clean Install)== When I tried with my own Windows 8.1 Pro VL \ RETAIL ISO to Install it didn't pass activation====================== not even with the extracted key from the ... Read more

Answer:NO Lenovo Windows 8.1 Recovery DVD for CLEAN INSTALL! + unable to Install UEFI MODE

Hi ohad, welcome to the forums,
I'm sorry to read about your experience. 
I don't work for Lenovo but it would appear to me that something may have gone wrong at the sales / purchasing stage; to my knowledge the T431s is only available with Windows 7 preload, (with Win 8 recovery discs in some cases as you have), or with Windows 8 preload. A Win 8.1 preload doesn't appear to be available for the system, but I stand to be corrected on this.  If you required Windows 8.1, in my opinion the better option of the two, would have been a system with the Win 8 preinstall as this would only require updating to Win 8.1
Unfortunately I also can't envisage Lenovo creating a factory image for the T431s because it must be pretty near end of life.
You might find the following to be of interest;

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Hey, I have recently purchased a refurbised IBM ThinkPad T40 2373-82M laptop computer. When I received the computer it did not have any recovery partition or recovery CD's that came with it. I then installed my own personal copy of Windows XP Service Pack 2 on the machine and installed drivers and applications individually by downloading them off the Lenovo support website. However, I have attempted to install the latest version of the ThinkVantage Rescue And Recovery Program (Version 4.20) on my computer but I end up with the following error: 'There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment'. When I did a full clean install on the system I deleted all partitions that were on the computer at the time during the Windows XP installation and made a single NTFS partition. There were two 20GB partitions on the hard drive when I bought it, but neither of them were the IBM Rescue and Recovery partition. Could it be possible for me to install this software on my laptop, and make a Rescue and Recovery partition, now and make it the same way it would of been when it left the IBM factory? Any help would be greatly appreciated. CheersAsh.

Answer:Rescue And Recovery On Clean Install Of Windows XP Service Pack 2

try to use MBR clean tool to clean up your HDD Master Boot may find it from IBM/Lenovo website.

2373 M2V 755 /2.0G RAM /100G 7K1002373 72H born on aug 2003 now is retired.Gateway 2500LS/ 2550LS retired on 2003

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I'm thinking about recovering my system by doing a fresh install of Windows 7 from a Windows 7 CD (non-lenovo). My MBR and bootloader are both from a Windows 7 CD so I can't use the Rescue and Recovery software to restore my system to factory settings. My question is, will I be able to install the Lenovo Thinkvantage software if I'm using a non-Lenovo Windows 7 and if I remove all traces of the Lenovo hidden partition? I want to be able to use the power manager, system update, the thinkpad hotkeys, and any of the basic thinkpad drivers. 


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Answer:Can you install Lenovo software on a Windows 7 clean install?

Hi lespauldude, welcome to the forums,
in neither of your posts to date do you state which system you have.  That said, the short answer here is yes you can; you'll find when reading through trhe boards that quite a lot of members have "clean" installs on their systems.
If you backup the C:\SWTOOLS folder to other media you'll have all you need in the way of drivers and "extras" should ThinkVantage System Update not install something you might need like for instance DVD playing software.

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Clean install windows home premium will not update after service pack 1

Tried the current ISO that includes sp1 tried the Microsoft update repair tool it fixed some errors but could not fix 0x80070057

Formatted again and used a Microsoft disk without sp1 put the updates on all fine till sp1 then no updates.
Removed sp1 update working again found optional updates and sp1
Installed sp1 again then no updates

Answer:Clean install windows home premium will not update after service pack

Forgot to say it's the 64bit version the problem dose not occur on the 32bit version

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I have bought a Lenovo Z50-75 with AMD processor and AMD graphics and a 1TB HDD, but have found to it to be extremely slow and have decided to put in a new SSD and do fresh install of Windows. I am very disappointed with the speed of this thing. (1) Since, the machine did not come with any recovery disk how do I reinstall windows 10 on an empty SSD put into it?(2) I would prefer that I not have to deal with Bloatware and crapware to get better performance, how do I make sure that I don't end up with it again?(3) This machine certainly has the windows 10 product key stored inside the hardware which should be picked up by the installer. However, if I decide that I don't want this Windows 10 rather I want Windows 7 or less likely Windows 8, what shall be the procedure then? I am including Windows 7 and 8 here too since I may decide to change to them on this extra laptop of mine and make sure that it never makes me update to Windows 10.

Answer:Clean install of windows on SSD for Lenovo Z50-75

(1) Since, the machine did not come with any recovery disk how do I reinstall windows 10 on an empty SSD put into it?Comment: Use the Novo button to access the recovery menu to restore the unit to factory condition or if you have your own backup image you can use it. Read the manual.(2) I would prefer that I not have to deal with Bloatware and crapware to get better performance, how do I make sure that I don't end up with it again?Comment: You can clean install. However, you will removing the Lenovo recovery feature forever.(3) This machine certainly has the windows 10 product key stored inside the hardware which should be picked up by the installer. However, if I decide that I don't want this Windows 10 rather I want Windows 7 or less likely Windows 8, what shall be the procedure then?Comment: It will be the same procedure. Just see to it that you have the necessary drivers for whatever version you decide. Expect some surprises since the unit is supposed to be made and tested for Win 10.

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Well i need some help with a clean install and because this is my first time doing a clean install. For this i want to keep the onekey button function and the hidden partition for the factory reset.But my problem is that there is a lot of partitions so i dont know which partitions should i delete to keep the onekey recovery function.

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I just purchased a Lenovo Z50-70 and want to remove the bloatware and perform a clean install. I was able to retrieve the product key using a key finder software but can't figure out how to go about performing this clean install.

I've downloaded a windows 8.1 ISO and put it on both a DVD and a USB flash drive and trying booting to both but I keep getting some message about cable being disconnected and it doesn't seem to process through.

The version of windows 8.1 is OEM 64-bit.

Also, I'm looking to upgrade to Windows 10 when it's available and I hear that it will be a free upgrade for at least a year, if not more. So, I'd like to make sure whatever I do now allows me to make the upgrade in the future.

Any help you guys can provide would be great!!!

Answer:Clean install of windows 8.1 on new Lenovo Z50-70

Is it talking about the USB cable, look at page 5 in your manual or Google this in your browser:
]G Z 40 50 series UG EN - Lenovo

This is the procedure for a clean install:
Clean Install - Windows 8

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My Lenovo G505s has alot of junkware and I would like to clean install Windows 8.  However, I can't find the product key anywhere.  Furthermore, I have no idea how to make a Windows 8 bootable DVD.   Can someone please help me? 

Answer:Lenovo G505s clean install Windows 8

hi OvoUser,
Welcome to Lenovo Community Forums!
Windows 8 product Key is Embedded in the BIOS using the activation 3.0
   You don't have to extract it, reinstalling Identical Windows Version and type will auto detect the BIOS Product key and Activate it automatically,
If you already have a windows 8 installer
Youll have to do this in your BIOS to make your system boot to the DVD drive and run the installation
Spoiler (Highlight to read)
Booting into BIOS is F2 when you turn the system on
Inside BIOS
    Under Boot Tab
          Change Boot mode to Legacy
           USB Boot should be enabled
    Under Security
          Secure Boot Has to Be disabled
In case the options above are grayed out in your BIOS, Got to Exit Tab and Change OS Optimized Default to Other OS
and check the options again.
Once All are Set Make sure to save all changed by hitting F10 and enter for Yes
    After Hitting enter It will Restart and You have to keep on tapping F12
       this should pull up the Boot Menu letting you select where to boot. You should have now be able to see your DVD drive as an option and select it to run the Installation.

Booting into BIOS is F2 whe... Read more

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I need to do a clean install of Windows 10 on my girlfriends Lenovo Yoga 2. I noticed there are five different partitions on her computer...have no idea what is going on here. Should I use Parted Magic and just Secure Erase the SSD and then proceed on with the Windows 10 installation?  

Disk Management.PNG ?85 KB

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I want to clean install windows 8.1 Pro. (Current one is 8.1 OEM I believe. That comes with the computer). When I went to the BIOS setting, I saw two options UEFI and Legacy.  I tried to switch to Legacy option. And then I restarted the computer by pushing down the shift button. Then I chose "From EFI CD/DVD". When it restarted it says something like "it doesn't have this CD/DVD boot option. Please go to boot manage to select another one" So how could I do this guys? Thank you!!!

Answer:Lenovo z40 boot from CD/DVD to clean install Windows 8.1?

See to it that you set the following:Boot mode = Legacy supportBoot Priority = UEFI firstSecure boot = disableSecure boot status= disable

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I performed a clean install of windows 10 (pro) on my y50, installed all drivers but the lenovo utility app lenovo provides for windows 10 doesn't start after installing.This is a very important application for me and without it i'd probably roll back to windows 8.1 so any help is greatly appreciated.


Go to Solution.

Answer:Windows 10 clean install and lenovo utility

I'm having the exact same issue here with the Y50 4K. Did you upgrade using the Windows 10 upgrade tool? or did you get the official automatic update? Because in my case I waited a couple of days and I didn't receive the update so I decided to use the upgrade tool and did a clean install. But now the interface seems laggy but it runs just fine on my 5 year old laptop that I upgraded through the automatic upgrade.... I'm starting to think that I shouldn't have upgraded manually because it doesn't make sense that my 5 year old laptop runs smoother than my Y50.

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Hi,I am looking to remove the 1TB HD that comes with the laptop and replace with a 256GB Samsung Pro SSD. I am looking to perform a clean install of Windows 7 64-bit.  I went to the Lenovo drivers page and found a ton of drivers for Windows 7 64 bit. Do I need to install all of them or just particular ones? Can someone provide me what I need to install.  Also,I noticed that there are no drivers for the graphics card GT750M for Windows 7. Can someone help with what I need to do to have the GT750Ms working properly in SLI on Windows 7.  Any help is much appreciated. Thanks again, SK

Answer:Lenovo Y510P clean install to Windows 7 64 bit

Dear skhoja823
Welcome to Lenovo forums
kindly find below the link fot thr Y510P driver you can filter by the OS required but first write down Y510P
Also check this link for graphics card driver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi, I am new to this forum. I purchased a WesternDigital 500GB harddrive and want to replace it with original hdd on the laptop and Install Windows XP software that i own. i read on google & some help on this forum and tried using nlite to create a modified CD version for install etc. did not worked for me. Can some one help me suggested best & easy way of install windows XP on this model? are there any alternative ways to create custom CD? i downloaded the chipset dirvers from one of the post in this forum. thanksldpsekhar

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Hello I have a Lenovo Edge 330 (E330), with win 7 pro pre-installed. I'm annoyed by all the software that's installed together with the laptop, and I'd rather want the laptop with a clean install of Win 7. I have a Win 7 Enterprise, but not a Pro. If I attempt to install Win 7 Ent., would this cause any trouble? Drivers for all hardware seems to be available from the support site, that shouldn't cause any problem. Just need to now if there are any bumps on the road ahead? Best regards FrankDenmark


Go to Solution.

Answer:Windows clean install on Lenovo Edge

Hi Frank and welcome to the Community,
The first think you should do is burn a set of recovery discs.
Once you install Enterprise, download and run ThinkVantage System Update  .   This should find and install the drivers for the system.
Also, on your C: drive, there is a folder called SWTOOLS.  This contains your drivers and applications.  You could copy this to a flash drive and use it to reinstall drivers.  Most of the drivers in there contain their installers.

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After trying with no luck to upgrade my Lenovo A720 to Windows 8 Pro.I Decided a clean install. So far since the W8 launch I have been using it on the A720.Here are some problems I have encountered. Wish I could get some help. 1. Dolby Home Theater v4 has been totally deleted, and I cannt find the software for Windoes 8 Pro anywhere.2. My SD Card Reader is not working.3. I cannot play blu ray movies.4. LVT was also deleted. How could I get Angry Birds back for free???5. The touch controls under the screen (volume, brightness, etc.) are not working.6. How could I install the bundled software that was installed when I bought the machine? DVD, Etc. All other functions are doing good. I am really enjoying the Windows 8 Touch experience!  

Answer:Lenovo A720 Windows 8 Clean Install.

The touch experience one the Lenovo ideaCentre A720 is fantastic!The Windows 8 Clean install issues are still unresolved:? Lenovo Solution Center Software:     1. Warranty Status shows to be unavailable (forever); though Lenovo Solution Center does Identify the Correct Model and Serial Number.     2. Device Manager shows missing Device Drivers, but not the Lenovo Driver download location to fix the missing PCI Device or Multimedia Controller.     3. Lenovo Software Updates runs but does not download any drivers.     4. TV Tuner is does not show as available? Pre - Installed Lenovo Software lost:     1. Dolby Home Theater v4 is lost and not found on the Lenovo Support page     2. SD Card Reader does not function     3. Microsoft Media Center plays DVDs but Blu-ray playback is not supported.    4. LVT is lost and not found on the Lenovo Support page? Windows update or the Lenovo Driver Matrix for Windows 8 repaired the Display and Functions buttons for Volume, Brightness, and Screen presets, not sure which ones.

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I just received my lenovo T440s, which has win8.1 pro.  But, there is so much unwanted software loaded into this -- including Norton AV (which i cannot tolerate), some file syncing software and a bunch of other trial software that I wouldn't touch. I thought it should be simple to reload a clean windows 8.1 from my USB flash drive which is created from a win8.1 pro iso and the windows usb tool  But, first problem -- the OS cannot boot from my windows 8.1 flash USB drive.    So, how do we clean install windows 8.1?   I think UEFI blocks booting but why? If i could boot from the USB flash drive, windows 8.1 should install and activate from the keys stored in the t440s right?  

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I have a very good Toshiba laptop with Windows 8.1 running on it and I will definitely want to upgrade it to Windows 10 when the finished version is out.
Most laptops today don't come with a Windows installation discs OR even a Windows serial number for that matter (serial is stored in BIOS from what I understood). What you have is a "factory reset partition" and you can make your own bootable DVDs for this "factory reset" as well. Although I needed time to get used to this practice, I am OK with it now, it seems to work pretty well.
Do we have any idea so far on how this process of clean install upgrade will work when upgrading from Windows 8.1 to 10? Also, will it be possible to create a Windows 10 "factory reset partition" after upgrade?
Most importantly, will we have to wait for our laptop vendors (Toshiba, Dell, etc.) for a special Windows 10 upgrade "something" or will this be all handled by Microsoft?

Answer:How will Windows 10 clean install work on laptops (OEM)?

Windows OS is not like Windows Phone OS where you are waiting on the OEM and or carrier to release the update. The machine you have now is yours. It shouldn't void any warranty updating to the latest OS either.
When you update Windows to a new version there are several ways to go about installing it. Microsoft offers a direct update over the previous Windows version. (however your backup partition will still be the old version). You can download an image to be burned to DVD or even stored on a USB stick. This will allow for a clean install of Windows if you choose.
You'll always be able to download an image of the version of Windows you have on your machine so long as you have a valid install.
My recommendation is for a clean install (including wiping the backup partition) which removes all vendor bloat and then do a backup of the system to DVD after the clean install or even just an image file you can store somewhere.

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I have completed a clean install of Windows 7 Ultimate x64, and the audio doesn't seem to be working.

I have tried looking for drivers on the official website, and I found some but i deleted the original drivers and installed them, and they never worked. Not even the official drivers on the manufacturers website worked.

My computer is a Compaq Presario SR1839 (SR1839UK), the product number is EV993AA.

I'm not sure what is causing this problem.

Thanks in advance :)

Answer:Audio does not work in clean install of Windows 7 x64

Also, the motherboard is an Asus P5LP-LE, with intergrated audio. The audio codec used is Realtek ALC882 (Realtek High Definition Audio according to my device manager).


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bot a 9800 pro, cant get it tow work. tried reformatting a few times. windows keeps saying the display is "(Default Moniter) on."

installed both versions of atis drivers, the one with the control panel and without.

im running an eMachines T2460 with an FIC AM37 motherboard that has onboard video.

after installing updated drivers, and more looking around, i think i've found the problem: It "reads" the card as being in PCI slot 1, but its in the AGP slot. does that make a difference?

any help is greatly appreciated.

Answer:9800 Pro won't work on windows xp pro clean install

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I've had my Lenovo Y570 for some time now and lately decided to a clean install and update all drivers and everything. I got an ISO copy of Windows 7 HP and was planning on using the serial on the back. I created my bootable DVD and when I got into installation it told me that since it was (OEM reserved) I couldn't install on this drive. I searched around for some time and I formatted my HDD and cleaned it using diskpart. I went on to try and install and I got the error "Setup was unable to create a new system partition". I searched around some more and I tried to re-partition from diskpart and still getting the same error.

I currently can't boot into Windows since I formatted the drive. And the only thing I have at my disposal is the Windows 7 DVD I created.

Any help would be immensely appreciated, I've been going at this since yesterday and still nothing.
Thank you.

PS. Yes I've already posted this in the Lenovo forum but I'm really desperate for help since my entire university and gaming life depends on that laptop.
Thank you (again).

Answer:Lenovo Y570 Windows 7 Clean Install Errors

Sorry to bother but I found my answer here Setup was unable to create a new system partition
Thank you again.

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Hey guys,I'm posting to clarify the steps to clean install Windows 8/8.1 on a new, blank SSD. I recently purchased a Samsung SSD 850 Evo (500GB) and am going to replace the stock 1TB HDD that I have in my latop (Lenovo Y400, from about 2013-ish). There are several posts across many different websites, but they all have several different allusions that I want to clarify. I've typed below step by step my plan for a successful clean install - please if you could look it over and let me know if it sounds good!To begin with, Lenovo machines ship with an OEM copy of Windows 8/8.1 (i.e., pre-installed by the manufacturer). This being the case, on the stock HDD there exist 2 partitions: one general Windows8_OS (C and then the LENOVO (D recovery partition. The recovery partition contains the pre-installed and necessary drivers for the system, as well as the Lenovo OneKey software which can be used for operating system related recovery tasks.Question 1: My understanding is that the recovery partition MUST be maintained for the laptop (Y400) to function; thereby a stock install of Windows 8 onto a fresh SSD will NOT be successful. Can anyone confirm this?Question 2: If I install Windows 8/8.1 onto the blank SSD, will the system function properly and be totally normal and usable, with only the Lenovo OneKey software not functioning?Question 3: Following question 2 - if I were to install Windows 8/8.1 onto the blank SSD, and then install all of the drivers manually that exist on the recov... Read more

Answer:Please Help Clarify a Windows 8 Clean Install on a new SSD (Lenovo Y400)

To begin with, Lenovo machines ship with an OEM copy of Windows 8/8.1 (i.e., pre-installed by the manufacturer). This being the case, on the stock HDD there exist 2 partitions: one general Windows8_OS (CSmiley Happy and then the LENOVO (DSmiley Happy recovery partition. The recovery partition contains the pre-installed and necessary drivers for the system, as well as the Lenovo OneKey software which can be used for operating system related recovery tasks. Comment: There are several partitions needed for OneKey recovery program and the copy of the OEM OS aside from the running OS. Question 1: My understanding is that the recovery partition MUST be maintained for the laptop (Y400) to function; thereby a stock install of Windows 8 onto a fresh SSD will NOT be successful. Can anyone confirm this? Comment: If you install Win 8/8.1 only, together with the drivers the unit will run without the OneKey Recovery feature. That is the Novo button does not work. Question 2: If I install Windows 8/8.1 onto the blank SSD, will the system function properly and be totally normal and usable, with only the Lenovo OneKey software not functioning? Comment: See comment in question 1. Question 3: Following question 2 - if I were to install Windows 8/8.1 onto the blank SSD, and then install all of the drivers manually that exist on the recovery partition (there is a handy folder called "drivers" that contains all the install media/executables for about 15 drivers, randi... Read more

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Hello! I recently ran into a ton of problems with my Ideapad that involved failure to install Ubuntu. Long story short, I had no way of booting into Windows (even after a ton of troubleshooting on the Ubuntu forums), so I decided to reinstall Windows on my laptop. I had previously made a system backup image on Windows, so I figured I'd simply recover from that backup and be on my merry way. However, for whatever reason, I ran into an issue while reinstalling Windows related to my partitions. I was anxious to get Windows working, so I hastily deleted all of the partitions, since I was starting fresh and no longer needed them. This worked. I was able to install Windows again, and I'm not on Windows. However, I cannot recover my backup. I'm getting the following error message when I attempt to recover:  "The Windows Complete PC Restore operation failed.Error details: The disk that is set as active in BIOS is too small to recover the original system disk. Replace the disk with a larger one and retry the restore operation. (0x80042407)" This is strange. I'm using the same disk. How can it be too small? Well I recently came across this thread: It appears that I may have done the one thing it says not to do: I think i deleted the One Key Recovery partition... Is this possible? Could this be the reason why Windows won't accept the backup imag... Read more

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Hi!I'm trying to do a clean install of Win 8.1 on my U310.I can't enable the raid between the hdd and the sdd; my system is VERY slow...Can anyone help me?

Answer:Lenovo IdeaPad U310 Windows 8.1 clean install

hi almamedp,
Welcome to the Lenovo Forums.
When you said you can't enable the RAID option, do you mean you don't have the RAID settings in the BIOS?
 - Link to picture
If you have installed Windows 8.1 on the HDD and you have the 24GB / 32GB mSATA SSD try to install Expresscache to speed up the system (see this guide). 
When done, you should see a result similar to this picture after typing eccmd -info i(this means that the caching feature is working)

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Hello,I have a lenovo Y510P and i have kept the original windows for about 3-4 years and i had a lenovo drive that is my 24gb ssd drive and everything was ok.Today i decided to do a clean install of windows and i had to change the hard drive from gbt to mbr so i had to format the entire thing to be able to install windows 10 after i cleaned and formated the hard drive i couldn't find the 24gb ssd drive at all even after i installed windows and checked disk managment and EaseUS software but nothing i only get the 1 TB hard drive but not the ssd, How can i get the SSD drive back?

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Hello, I have decided to do a clean install of Windows 10 Professional (x64) on my Lenovo X1 Yoga (20FQ). I'm currently pulling my hair out trying to install Windows 10 in UEFI mode, I want to do this so I can use the full functionality of the TPM chip and bitlocker. No matter what I do I have not been able to install Windows 10 Professional (x64) in UEFI mode, I've only been able to install it in legacy mode. I've tried multiple configurations of the BIOS in terms of disabling Legacy/enable UEFI OS to boot but when I put the BIOS in UEFI only mode the Windows 10 Professional (x64) USB key (that I've created using the .iso downloaded with the Microsoft Download Tool), the machine refuses to boot from the USB key or the PCIe-NVMe when in UEFI Only mode. Can someone point me to a guide for installing Windows in UEFI mode?

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Hi, I've only just recently installed a clean install of windows 7 32bit on my S12 (Nvidia) But the thing is had the webcam disabled before the Clean install. I've tried to install the Webcam drivers that were installed on the D: Drive it said No Matced device driver! and i tried downloading the drivers off Lenovo's Support for the S12 Nvidia but still nothing. I have installed Lenovo Energy Management before I discovered the Webcam was not functional. There is a Unidenified device in device manager called CoProcessor Thanks in advance

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Hey everyone, I just purchased a Lenovo Y500 locally and it comes with the original HDD. I would like to install my Crucial M500 SSD in the HDD's place, but want to do a clean install of the Windows 8 OS. I don't have an OS CD from lenovo and I heard that the product key is imbedded within the BIOS. How does one install Windows 8 onto my SSD and activate it without a CD? I prefer not to clone from the HDD (which I don't even know how) because I want to start fresh. I've done a search on these forums, but nothing seems conclusive. Thanks!

Answer:Lenovo Y500 - Upgrading to SSD. Clean Install of Windows 8

i have the same problem i need to know how to perform a clean windows installation without a cd !!! or without shipping my laptop its complelty impossible!!!


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I did a clean re-install of Windows 8.1 as I had numerous problems due to malware, etc.
After installing Windows(no problem) I started to install my software, and often had to restart my PC.
After one of these restarts, the mouse and keyboard did not work. I replaced the batteries (it is a wireless Microsoft mouse(MS Wireless Mouse 1000; Model 1454) and keyboard(MS Wireless Keyboard 800;Model 1455))-this in the past has often been the problem. No luck.
I then tried another wired mouse and keyboard, which also did not work. I took it to my technician. He used his own mouse and keyboard, which worked, but at home the same sage continued.
I searched the internet, but mostly the answers were aimed as if you have a mouse and keyboard-click on this; open command prompt; etc.
I am making no progress. I suspect that the drivers need to be updated, but this is just a guess. I do not know how to update drivers without a mouse and keyboard, open bios and fix this. I have now spent hours researching the subject and trying various options.
I really need help. This is my holiday and I planned to edit long outstanding videos.
The specs:
Windows 8.1 64 bit;500; 500;2 TB HHD's
Intel Core i5-2300 CPU; 2.8 GHz; 8 GB RAM
Motherboard: MSI H61M-P21(B3)

Answer:Mouse and keyboard does not work after clean install of Windows 8.1

musksnipe said:

Were they plugged in when you started your PC? Or after?Click to expand...

I cannot for sure say that the USB "receiver" stick for the mouse and keyboard (the two were bought as a set and has one wireless USB stick) was plugged in from the start of the installation, most probably, but definitely when one needs to change the country, insert the key number, etc.

Also, did the wired work, before entering Windows?Click to expand...

This I cannot say, as I haven't used the wired one on that PC for ages. I know the device is working, as it is working on my laptop.

The USB ports were all working prior to the installation. I haven't tried now with other memory sticks.

Please note that everything was working fine after the installation of Windows, as I started installing quite a few programs before the mouse and keyboard stopped working after a restart.

Regarding internet access, as I am not at home, I am not using a LAN cable which I usually do. I use a data stick. This stick was not connected at all, so there has been no internet connection when I installed Windows (perhaps needed for updating drivers??).

If there are no relatively easy solutions, I will rather re-install, but then one needs to know that the same thing will not happen again.

I read somewhere that if the motherboard is a MSI, one should install "clickbios2_mb" to try and fix this problem. The question again... Read more

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Hi there, I'm back. Last time my wifi didnt work and eventually nothing, but I managed to do a clean install. Thereafter, with the help of ASUSUTeK, I downloaded some drivers to bring back my internet.

So now I have internet and a fresh clean install, but my touchscreen(and sound too, but I want to focus on touchscreen first) wont work anymore at all. Also, the buttons like f5/f6 dont work anymore either

Things I already tried:
- Calibrating
- Looking in the Device Manager to update drivers.

The problem is, most websites say that I have to turn the ''HID compliant screen'' on and off, but I dont have that driver/thing at all in my device manager. I also cant find a download link on ASUS' drivers website to fix this. Anyone knows how to fix this?

Thank you very much!

Answer:Touchscreen won't work anymore since Windows 10 clean install

I solved the issue thanks to ASUSTEK's help. They recommended me installing the 'chipset' drive @ Asus' drivers website, I did that and everything has been working again.

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I am having problems doing a clean install of Windows 10 on my Lenovo Ideapad 100s-14IBR and need some expert help. Bios SettingsSecure Boot: DisabledBoot Priority: Legacy SupportBoot Priority: Legacy FirstUSB Boot:Enabled - Booting from USB with Windows 10 iso created using Rufus - "GPT partition scheme for UEFi " - Windows Setup comes up fine, When i choose "Install Now" i get to the "Where do you want to install windows?" and am getting the below error message which is preventing me from proceeding. Error:"Windows cannot be installed to this disk.  This computer's hardware may not support booting to this disk.  Ensure that the disk's controller is enabled in the computer's BIOS menu." Drive info is Drive 0 Unallocated Space - i deleted all partitions- i tried formating/deleting/creating new partitions with not success. Any help provided will be greatly appricated!  

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I wish to do a clean install of Windows 7 on my Lenovo 3000 N500 laptop purchased in 2008 and running Vista Home Premium.
I have already managed to do a clean install on my desktop (HP machine) by loading from the WINDOWS 7 disk. I chose language etc and when asked where to install Windows, went into 'Drive options Advanced'. I deleted the 'system' partition S (which I presumed had Vista system info on it) and my C partition (which was temporarily named Disk 0) and I installed Windows 7 - no problems throughout and all running well and I now have one C drive.
Is it OK to proceed with the same method on the laptop with the Q and S partitions and delete them? Surely Windows 7 will have it's own back up and restore systems?
About the drives on the Lenovo: an S drive named SERVICEV003 and a Q drive named LENOVO (as well as a C drive).
When I select to delete the S drive I get a message to say that 'Windows uses this partition to reboot the not make changes.....' The drive contains folders named PREBOOT RECOVERY SWshare SWwork WINDOWS RECOV.wim and they appear to contain drivers and system files. The whole folder has 685 Mb free of 1.46Gb
The Q drive (LENOVO) contains a folder called SWTools and the whole folder has 3.81Gb free of 9.76Gb.
The hard drive C (SW_RELOAD) has 117Gb free of 221Gb and I am keen to preserve space.
Any advice will be welcome - I am savvy enough to do most tasks but I doubt if I would be abl... Read more

Answer:Clean install Windows 7 (Vista before) on Lenovo - can I delete Q and S partitions?

Re: Clean install Windows 7 (Vista before) on Lenovo - can I delete Q and S partition

Both the S and Q drives appear to be Lenovo recovery partitions to help reload the original factory Vista install. They are useful in an emergency if you had to get the laptop up and running since they will get you back to a fully licensed version of Vista.

Is your Win7 disc a retail copy? Do you have a license for more than one machine? That is really what the question is. If you know your Win7 installation will validate correctly because you have purchased a license for each machine and that you will never need to go back to Vista then you can delete those two partitions. Win7 does not automatically backup anything so you will have to design your own backup scheme or be comfortable using your Win7 disc to attempt repairs or reinstall Win7.

I, personally, would not delete the partitions. I would install Win7 and run it for a month or so to make sure everything is to my liking. If everything is good then I would consider deleting those partitions and using the space for data files or using Disk Management to expand the Win7 partition into the space previously used by them.

Feel free to ask any questions or wait for other opinions.

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I am trying to install the powerdvd 10 so I can watch blurays, but I get the following error.  " this software can only be installed on a lenovo system"  How do I make so it detects my computer a lenovo again?

Answer:Y580 Windows 8 clean install - not detecting as a lenovo system

Is this the version you installed, works fine on my stock Z580, is it because of your clean install? , you might have to extract the files and edit the custom.ini , as it might check you have a valid system. My Z580 did not come with powerdvd10 but it installs fine, though i removed it as i dont like it. John.

Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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I have Lenovo G50 70 with Windows 10 Single Language on Partition C (Upgraded from Windows 8.1). I want to re-install Windows 10 SL as my Laptop has become very slow. I have Windows 10 SL on DVD as well as on USB Pendrive which I had downloaded as ISO from Windows 10 website. Now I would like to know - how to re-install the same which does not cause me any problem as far as activation is concerned and it should be a clean re-install. Please advise me step by step. At the time of reinstallation - will I have to opt for " formatting my C drive".
My internal hard disk is password protected which I could not remove. I had tried many times by going into the bios but the option to select Admin Password and Harddisk Password could not be done. The up and down keys just do not navigate to these options. Any help in this regard is most welcome.
Therefore will it cause any problem at the the time re-installation of Windows 10 Single Language.?
Please help me re-install my Windows 10 SL.
Thanks in advance
Ashok Kumar Bagaria

Answer:How to clean re-install Windows 10 Single Language on my Lenovo Laptop

If the operating was upgraded during the free period you should have a digital license.

Many problems with the operating system can be fixed by performing an in place upgrade repair.

If there are registry problems then you can consider a clean install.

Another option to consider is using Macrium to make a backup image.

There may be others that can guide you on the password problems.

Clean Install Windows 10 Installation Upgrade Tutorials

Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials

Backup and Restore with Macrium Reflect Backup Restore Tutorials

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I have a T450s with a clean install of win 10 pro, from an image provided by Microsoft. I've also installed the basic set of support drivers for wireless card/etc. Recently a program has appeared in my start menu called 'Lenovo Companion' after a windows update, my question is how has lenovo managed to install their bloatware on my computer after doing a clean install of windows? This is a serious concern for my business as security is key and I do a clean install of windows to avoid this. I have never installed anything from lenovo other than a few intel drivers. This is very frustrating as I have paid good money for this laptop and should be able to have the choice of avoiding OEM software; in any case lenovo software has a particularly bad reputation at the moment and this leaves me worries as to what else is installed (for example security certificates). 

Answer:Lenovo compion appeared on clean windows install without knowledge

Welcome to Windows 10, which will install devices and apps for you without asking.  I've found that this generally works, but is not guaranteed: Control Panel > System > Advanced System Settings > Hardware > Device Installation Settings Answer "No" to manufacturer apps  and drivers.  The trick is to make this setting before you allow the PC to reconnect to the net after the restart after install. 

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Can someone explain how I should install all drivers relevant to the X230T laptop during a clean install of Windows 7 Ultimate 64?  I am installing using USB stick with Rufus boot format. However, not sure if the drivers should be gathered and collected prior to the install or should I just navigate to Lenovo update driver page when new install is complete? Not even sure if I can navigate to this page when installation has completed, so reason for asking since never done before. thanks

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Has anyone figured out the best way to install a *clean* version of Windows 8 to their Thinkpad that came with Windows 8? I ordered a T430s with low specs and Windows 8 and I dropped in an 8GB DIMM and mSATA drive.  However, the Lenovo implementation of Windows 8 is maddeningly difficult to create backup media (you can't) and the Lenovo "restore" from the HDD partition won't allow you to restore to another drive.  Plus, that kinda defeats my original purpose of a clean install without any bloatware onto a fast, user-installed mSATA or SSD. I have Windows upgrade media I purchased for my desktop, but that install program says the installation won't work with the Lenovo Product Key specific to my Thinkpad T430s (I'm guessing it's an OEM product key while the install media is an upgrade looking for a previously installed Windows 7?) Aaargh.  Any clever ideas to install a clean Windows 8 using Lenovo-supplied software?


Go to Solution.

Answer:Clean Windows 8 install to SSD or mSATA using Lenovo restore partition on HDD?

If you're looking to reinstall 8 on the laptop so you don't have any bloatware, you just need to get a retail windows 8 iso (same sources as the win7 ones) for the same version you have (home or professional), burn it to a disk or put it on a usb, and REINSTALL windows 8. The windows 8 activation is embedded in the uefi for the laptop. AFIK, you won't be able to back up or create the recovery usb to the msata, as it is seen as a hard drive. If you get an msata-usb adapter, you should be able to do that.. But the msata is under the keyboard (on mine at least), so it isn't a good idea to use it as removable media

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The C40 C10Q is already a tight squeeze with only a 32GB eMMC drive. I therefore did a clean install of W10 and everything is great, with plenty of space to spare now - EXCEPT - some of the function keys don't work such as the blank screen, while outside Windows, using a boot CD, none of them work. Do I need to download a Toshiba Utilities driver? Can't find them anywhere!

Answer:Satellite C40 function keys don't work outside Windows after W10 clean install

Win10 drivers can be found here

Install the Toshiba System Driver, and Toshiba system Settings.

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My fingerprint sensor does not work.  Does not show up in Device Manager (no Biometric devices branch) I installed a new hard drive in X61 Tablet. Installed Windows 7 x64. ran all the Windows Updates Installed Lenovo system update Ran all Lenovo system updates (only thing I haven't installed from Lenovo is Access Connections - the program for connecting to networks) Seems that many have problems with this not working. Does anyone have any suggestions? When I run Fingerprint Reader (5.9.3), I get "cannot enroll user. Error code E721005 Cannot find fingerprint sensor device.' It worked under Vista 32. Under biometric devices in control panel, it says "windows did not find any  biometric devices on this computer. You might need to attach your device or install device drivers." The sensor is attached --- so do I need to install the device drivers?  The fingerprint software readme file says that it installs the drivers, and since it is installed, I'm at a loss...  Thx.

Answer:Fingerprint Reader does not work in Windows 7 64 bit clean install on X61T

i have same problem. i think people dont realise that 64 bit does not work on many applications. eg it will not run flash!!! do you find that as well?

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These days most laptops come with the Operating system restore discs on a partition in the hard drive. The ability to restore your computer to the factory settings can be done with the click of a button using some proprietary software from the vendor.This can be annoying to some people (like me) since the partition takes up around 30GB of space and doesn't really have much data in it. There might also be some other partitions that aid in the restore process but otherwise make it very difficult to re-partition the hard drive to the user's specifications.WHAT DOES THIS TUTORIAL DO?- It gives you a walkthrough of how to install a fresh copy of windows 7 onto a laptop and activate it using the OEM Key.- Delete hidden partitions and reformat the computer.- Create an image of your Hard drive with factory settings (along with the hidden OEM partition)- Please note that this process will completely remove (or destroy if you prefer) the manufacturer's restore process built into your computer as it involves a complete reformat of your hard drive. Please use this only if you are savvy enough. If anything goes wrong you will have to re-image the drive using a HDD image.STEP 1: BEFORE INSTALLATION1. Backup driver files to external drive.2. Burn Windows 7 ISO to disc. You can download your Windows 7 ISO from .Please download the version that came with your computer or this process will n... Read more

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I am considering doing a clean install of the Windows 8.1 operating system on my Lenovo Helix.  What I am wondering is if (After I install the operating system) there is an easy way to get all teh lenovo drivers and software loaded without having to download/install each of them one at a time? If not, is there a specific set or order from which they should be installed? Is there anything I would lose by doing a clean install of 8.1? Thanks....


Go to Solution.

Answer:Lenovo Helix - Clean Install of Windows 8.1 - Best way to load Software and Drivers

Good day.
I'd recommend starting by installing ThinkVantage System Update:
to get most, if not all, of your drivers squared away. If you end up with any leftover unknown items or anything with a yellow bang "!" In Device Manager, please post back.
Also, depending on whether you have, Gen1 or Gen2 Helix, please see either:
Hope this helps get you started.

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I bought a laptop from Lenovo (E545) with Windows 7 Professional x64 pre-installed with A LOT of bloatware. So stupid me decided to format and do a clean installation.

Lenovo did not provide me with a recovery disk or a Windows disk so I downloaded the image from Microsoft's website and made a boot-able USB as per their instructions. I used Magical Jelly Bean Keyfinder to get the CD key and product ID information I needed.

After the installation, everything seemed fine for a few days. Then I got the "This copy of Windows is not genuine" error, along with the black desktop background. When trying to re-activate, I receive error 0xC004F063. When I click on more information, I'm informed: "The Software Licensing Service reported that the computer BIOS is missing a required license."

I was hoping someone can take a look at the diagnostic report below:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C043F50C-456B-401C-81A6-84FA89F19C20}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr... Read more

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So I have an old Sony laptop, and it came with Win 7 Starter.

It got slow and bogged, so I installed Win 7 from scratch from instructions here, and when I went to enter the product key from the bottom of the laptop of course I got the "The product key you have entered will not work with this version of Win 7. You must either run Win 7 setup or enter a Win7 Home Premium product key."

The problem is I couldn't find a Win 7 Starter download anywhere...

Thanks for any help/advice...

Answer:Windows Starter Product Key Won't Work With Clean Home Premium Install

Make your own Universal Install DVD or USB flash that has Starter on it.

Windows 7 Universal Installation Disc - Create

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Preface: I'm aware this is a common issue, I've read through several different posts about ideapad switchable graphics issues.  The only "solved" ones I've seen are people that bought a new pc, or didn't know about the physical graphics switch on the front of the laptop.  I'm in the market for an actual solution.
Bought this laptop used, and so I wiped it as a precaution and did a clean install of Windows 7 Pro.
Because it was used, the OneKey recovery partition was unfortunately already gone before I bought it or I would have done that and avoided this headache.
Anyway, can't get nvidia 550m to work correctly.  Intel installs fine, tried various driver versions for nvidia, card is recognized in device manager but shows code 43 and isn't recognized by Geforce Experience. Nvidia Control Panel shows Windows Runtime Error when opened.
Could use some help.
Moderator comment: Post edited to conform with the Community Rules guidelines. Please don't use implied profanity.

Answer:Ideapad Y470: can't make switchable graphics work after clean Windows install

Hi gyrichjames, welcome to the forum.
      The only thing that I know makes a difference, is the order in which you install the graphic card's drivers. You should do the Intel HD Graphics 3000 first, then the NVIDIA GeForce GT 550M.
     Did you install all the drivers from Lenovo, including the V2.06 BIOS?
     After all of the Lenovo drivers are installed, you could update the Intel, and NVIDIA graphics from their sites. However, the Intel update may cause you to lose the On Screen Display for the brightness function keys. It still works, but the OSD is funky. Remember, after you update the Intel, you need to re-install the NVIDIA using a clean install.
     Your problem could be solved by installing the proper driver. Unfortunately, I really don't think these steps will help you out, after you brought your machine "used". A lot of these old systems, came from gamers, who cooked their NVIDIA cards out of operation through heat. I've had my Y470 for over 4 years, and I never brought the temps over 60. So if the driver installs properly, and you still get the 43 error, it looks like the card has been fried.
     If you don't intend to game on your machine, you can use the Intel HD Graphics 3000 for everything. Actually, I hav... Read more

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Hello everybody, my first post, please be gentle ;-). I have recently acquired new T430 (N1T8BPB, already shipped with Win8PRO 64 PL preinstalled), after purchase i upgraded original 500GB hdd with new samsung 840 pro drive. After that, I did full clean reinstall of OS  (from MSDN media, OS license burned in EFI was properly recognized). Everything went fine, after initial OS installation I ran full system update, then installed lenovo update manager and downloaded/installed all software which popped up (bios and drivers, including lenovo settings dependency package, ver After that, I've installed lenovo settings and lenovo support from Store, and ran into following problems: - My lenovo settings power / camera / audio doesn't work at all (screenshot from power menu attached, audio/camera look exactly the same). - lenovo support doesn't automatically recognize my serial number (can't get warranty status etc...). I'm using localized version of Win 8 (PL). I've already tried to reinstall lenovo settings dependency package and lenovo settings / support metro apps, no effect. Summary: Factory preinstalled metro apps worked without any problem before I upgraded HDD to SSD and installed fresh OS on SSD (using the procedure described above). Anybody have any clue regarding those issues?Thanks!

Answer:T430, clean windows 8 install, lenovo settings/support metro apps problems

Did you check everything was working with the factory Win 8 installation etc first. Some drivers may not be available or hardware is not being detected. The most sure fire ways of doing a drive change are:- image the OEM drive to the SSD- use cloning software(in both cases all the partition need to be done.) For clean install other than above. Create the RECOVERY DVD's  and use them to install Win 8 again onto the SSD.There are a lot not using the OEM provided package and virtally all running into some problems including USB 3.0 not supported or working. Someone pretty well needs to see the various screen to see what if anything is wrong with the generic install as it finished.

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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I am trying to do a clean install of windows 8 on my laptop (Elitebook 8770W) from a USB stick with original MS Windows OEM iso. Once I boot from usb stick, at the setup screen I enter the product key and then choose advanced to do a clean install. I then choose my hard disk partition to install windows but I get stuck here with this error:

"Windows cannot be installed to disk 0 partition 1"

I deleted the partition and choose to install on the unallocated space (150GIG) But still get the same error and when I click on the error this is what I get:

"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's Bios"

In bios I have my disk set as Raid and I also have a m-sata Flash cache. If I change raid to AHCI I will be able then to install windows. But if I turn it back to raid after install I will no longer be able to boot I have to be in raid mode to use my m-sat as cache drive.

So here I am stuck not being able to install windows I even downloaded latest intel rapid storage technology drivers and put them on the usb stick with windows setup files. When i got the error I choose to load driver. But even after that I was getting same error and windows would not install on my HDD.

Can anyone here explain what's the right way to install in this condition (raid)?

Answer:Windows 8 clean install does not work. *Windows cannot be

Are all youre USB settings set to Full initialization in bios?

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Machine: T520 bought Feb. 2012O.S. W~7 Pro 64-bit I want to wipe the harddrive, buy a Lenovo W~7 PRO installation DVD, and do a completely clean installation. Lenovo User Guide (.pdf) Ch. 8, Adv'd Config, Installing Windows 7, p. 295 (212 of 298) says:Start Thinkpad setup, then choose UEFI versus Legacy, then insert the installation DVD. This obviously does not apply when the harddrive has already been wiped (necessary to 100% eliminate all traces of irreversible damage caused by a virus, including the re-installation partition (Q-drive). When an intallation DVD is purchased from Lenovo, is not the first step to insert the DVD ?!! Then presumably there is an installation wizard resulting in a restored O.S. ?!! If not, please tell me what surprises are in store, and where I can find a reliable written resource to consult !!! Thank-you.  


Go to Solution.

Answer:Clean install from a Lenovo installa. dvd: UEFI vs Legacy + Thinkpad setup acc. to Lenovo user Guide

By Start Thinkpad setup presumably the manual means go to BIOS and configure for UEFI.
Strange wording indeed.

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I have an issue where someone has gained server access / control over my system. I am unable to regain control or even clean install my operating system from OEM windows 10 CD. Currently, when i attempt to re-install what I end up with is a Windows Deployment Service installation. Is there a way to force the installation from CD?



Answer:"clean install" is actually Windows Deployment Service - Help

I would normally do a clean install by booting from the DVD. (Preferably, I'd copy the DVD to a bootable USB drive. Installs much more quickly from that.)

Can you boot from the DVD?

How was it that "someone has gained server access / control over my system"? Something seems more than a little odd here.

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I have an issue where someone has gained server access / control over my system. I am unable to regain control or even clean install my operating system from OEM windows 10 CD. Currently, when i attempt to re-install what I end up with is a Windows Deployment Service installation. Is there a way to force the installation from CD?



Answer:"clean install" is actually Windows Deployment Service - Help

I would normally do a clean install by booting from the DVD. (Preferably, I'd copy the DVD to a bootable USB drive. Installs much more quickly from that.)

Can you boot from the DVD?

How was it that "someone has gained server access / control over my system"? Something seems more than a little odd here.

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Just received my Operating System WinXp Hm service pack 2, Application and Driver recovery discs from HP.
I can't seem to find or figure out how to wipe clean the hard drive using the HP recovery discs so for Clean Install... I get options for new installation,but than get a warning about installing a second operating system on the same drive. I can do a repair, but feel I should wipe the hard drive clean of virus before going though all of the set up.
I read about the different hard drive wiping systems( Active KillDisc and Darik's Boot and Nuke, but for the life of me I can't quite figure ....if I wipe the drive will I be able to run the recovery disc?
I'll expain the best I can
Had a virus a few week back ....brought it to a friend and didn't have the HP recovery discs.
He got rid of the partition d drive and just made everything on C drive. He used his version of XP Hm and my windows serial number from the sticker on the machine and did what he could. Now I'd like to start over and try to make my HP Notebook as good as that I have the maunfacture Recovery discs.

Thanks for any help on this subject


Answer:Wipe and Clean Install XP Hm Service pk2

I don't know (I've never had a system using recovery disks/partitions and recovery/restore partitions)...but if that partition which your friend erased...was essential to the recovery/restore may be in for a bad experience.

Hopefully, HP sent you some info on how to use these disks. I suggest that you read it before proceeding.


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If I'm doing a clean install of XP...with a format, tried both quick and normal with NTFS...why on earth would it ask for a disc labeled windows xp service pack 1?!

restarted the install and it seemed to bypass the problem...

Answer:OS clean install ....Service packs?

What version of XP...and was it full or an upgrade?

You should download AutoStreamer and make a disc with SP2 slipstreamed in already.

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I've had a dig about the site but could only find old threads relating to this issue so I hope I'm not adding an unnecessary thread.

I've an ageing DELL inspiron lappy thats running Vista Home Premium 32 bit. Its been running like a dog so I decided to do a clean install of vista using the reinstall DELL provided disc.

All has gone fine, its been updating like crazy but I expected that. However, Windows update has not picked up any of the Vista service packs, 1 or 2. I've hunted down standalone version of both on microsoft's download centre but I'm wondering do I need them at all?

Or if I do can anyone advise me if I its possible to get away with just downloading service pack 2.

Also, if I absolutely must download either SP1 or SP2, or both, one after the other, can anyone point me to where I can download them for 32bit Vista?
MS download centre advises against the SP1 if only downloading to 1 computer stating that a smaller more appropriate download is available via windows update? It might have been at one time but my machine aint picking it up.

Any suggestions guys?



Answer:Clean Install Vista do I need service pack 1?

May I suggest that you use Windows update. You will be sent SP 2 once you have all the required updates in place.
This from Microsoft may help
How to obtain the latest Windows Vista service pack
You must have SP1 installed before installing SP2

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Hi, I'm planning on doing a clean install of windows 7 or vista on my t400. Is it safe to repartition the drive into one partition during the install (removing the s: partition, the q: partition has already been merged with c? Is there stuff on that disc that I need even if I'm not planning to ever do a recovery/factory reset using the discs I got from Lenovo?Thanks in advance,Staffan

Answer:Clean install and removing service drive (s:)

 stabjm wrote:... using the discs I got from Lenovo?The only disks ever shipped with a Vista T400 are the XP downgrade ones. But if you either burnt Vista recovery disks yourself before you merged your Q partition or got them from Lenovo support you are ok -- both Q and S partitions are on the Vista recovery disks. When you have upgraded to your next laptop in a couple of years time, the T400 might be easier to sell or even give away to friends or family if its restored to factory settings. Any clean install will destroy access to the S partition anyway so you might as well reclaim the space also. The S drive is what Windows calls a predesktop area so the MBR actually points to it when you are booting, it also uses track 0 following the MBR. All of that is destroyed when you do a clean install. Btw if you hav'nt seen it, here is a clean install mini-guide for Vista with switchable graphics. Here are the Lenovo Vista clean install instructions.Message Edited by zilla on 2009-05-08 11:23 AM

T500: Vista 32, 2.8GHz, 4GB RAM, 15.4" 1680x1050, 500GB 7200rpm, ATI Radeon HD3650 + Intel 4500MHD. T42: XP, 1.7GHz, 2GB RAM, 14.1" 1024x768, 250GB PATA, ATI Radeon 7500.

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So, here. I just reformatted my pc and installed windows xp pro successfully. Then, I tried to upgrade it with my windows service pack 3. On the setup (after it copied all the installation files and everything):At Installing Devices Part:C:\WINDOWS\system32\rundll32.exe - Cannot access the specified device, path, or file. You may not have the appropriate permissions to access this item.At Registering Components Part:Same errors, different files - RUNDLL32, rundll32, regsrv32 (too much of them, so i pressed enter until all the errors stopped popping.)After that, it can't run msiexec (i think) so it didn't continue with the installation of tuneup utilities.~Now, I can't access everything in the control panel, my desktop properties, command prompt, run (nah. i can't execute some apps anyway), system restore, regedit. EVERYTHING. i mean, at least i can still use internet explorer. And the manage thingy after right clicking my computer.> I was even admin when installing the pack. Now I have to format this thing again so I can use this properly. Yet, with the default windows xp pro OS, IE keeps crashing so i can't dl the service packs from microsoft.So, I managed to get the event log for the setup:Event Type: ErrorEvent Source: SetupEvent Category: NoneEvent ID: 60055Date: 5/13/2009Time: 11:18:21 PMUser: N/AComputer: STRONGHOLDDescription:Windows Setup encountered non-fatal errors during installation. Please check the setuperr.log found in ... Read more

Answer:Errors in setup when upgrading to service pack3 after clean install

Does the XP Pro disk you used have at least Service Pack 1 [SP1] ?

The original XP disks had no service packs & you have to have SP1 or SP1a installed before you can install SP3.

If you have an original disk, with no service packs, install XP then go to Windows Update & install SP1a.
Then install SP3 .

BTW, when you install delete the existing partition & format the disk to NTFS .

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I bought lenovo laptop with win 7 preinstalled few months back. Now I have formated and installed windows 7 again I have few problems about the quick launch buttons (volume up/down/mute one key theater and sleep button). I can't make it work. I have installed all drivers that were available in my 'drivers' folder in lenovo drive... How can I  make it work like it was working in preinstalled OS? The volume/soundup/sound down work but I dont see graphical display that they are changing... The one click theather buttons dont work neither do sleep button which use to do... I dont even know, I have never used irt...(NVM, it changed the cooling policy which I have used quite a bit) PS. 'What's DOS?' as my user level? Are you kidding me?? LMAO! Help please?

Answer:lenovo z570 buttons above keyboard dont work after fresh windows 7 install

have you installed lenovo energy management

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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DPDepot Information05/15/2017 AKDepot or local service provider acknowledges receipt of service request05/14/2017 AKDepot or local service provider acknowledges receipt of service request05/13/2017FSR Applied I thought Lenovo warranty was supposed to send me a box to send the laptop for check. So far, this is all it says.What does FSR mean?

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Here is my setup.

Wireless USB to Vista x32 >

Vista 32 to Linksys Router >

Linksys Router to Windows XP Home >

USB > Vista > Router > XP

I have tried all forms to get this to work, including resetting the router after each.
I have tried simple ICS from the Wireless
I have tried the regular Bridge with the Wireless and LAN Connection.
I have tried to uncheck the wireless from the bridge, and share it that way.
**But it will not work unless I change the bridge "from" Automatically detect IP" to a simple

I did not have any trouble with the last setup I had, actually all I had to do was bridge the connections and reset the router.

Any insight would be helpful.

I also changed the workgroup from the Vista to MSHOME, same as the XP.
My XP says it is connected, but it will not access the internet.

I have my router set to, while the USB Internet is connecting from

Answer:Vista to Windows XP Bridge will not work

welcome to Vista Forums!

Try changing the router to, the same as the wireless usb.
That way they would be in the same IP band. Just a thought..

Also, are you connecting the wireless router up by usb or network cable?

Hope this helps,
Daniel =)

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I have a 2006-era Compaq PC with an AMD 64 X2 4400+ CPU (Socket 939), and it runs Windows 7 Home Premium x64 perfectly. It can even run Windows 8 x64.

However, it cannot do the in-place Windows 8.1 or Windows 10 Technical Preview 64-bit upgrades, due to this confounded CMPXCHG16b CPU atomic memory swap instruction issue (not an issue with 32-bit variants, but I'm not interested in 32 bit, as my system has 4 GB PC-3200 of Crucial DDR RAM - all matched sticks, 3-3-3-8, dual channel, 128 bit access, very fast, and I want to be able to use *ALL* of it - hence my insistence on 64-bit).

My question is: With this free Microsoft Windows 10 "upgrade" policy, can I still take advantage of it, but using a clean install, instead of the (impossible) in-place Upgrade, using my valid Windows 7 Home Premium x64 retail Product Key?

Thanks in Adavance,

- Trev

Answer:Will Free Windows 10 "Upgrade" work with Clean Install (CMPXCHG16b)?

Welcome to the forum.

Windows 8.1 and Windows 10 have some CPU requirements above those required for Windows 8. Following the "fail early" principle the incompatibility is checked for early and the upgrade is not allowed to proceed. I don't see how a clean install would change this. The CPU does not meet requirements and nothing will change that.

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I did a clean install of Fall Creator's Update using bootable media and when I finished the clean install and went through OOBE while online and edge opened automatically. As soon as I clicked on the hyperlinks in Edge the app freezes and then the CPU reaches almost 100% on State Repository Service and it freezes for up to a minute. This happens only on clean installs of the Fall Creators Update and not any other versions. The problem started on clean installs of 1709. This issue did not exist on 1703 but I have overwritten the installation media on the same USB with 1709 using a new version of MCT. I can't recreate the 1703 USB with the old version of MCT because it detects that I need a new version of MCT.

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Hey folks.

Just did a windows 10 clean install in my system. ASUS p8z77-m + 3770k + samsung 850 evo + 2TB HDD.

I got no exclamation marks in device manager and everything seems to work. LAN and Sound are alright for instance.

Do I still need to install the drivers available at ASUS page? They are the chipset driver, management engine, intel RST and realtek audio.

What do you think?

Answer:Clean install, all seems to work. Do I still need to install drivers?

My guess is no. You seem to be good to go.

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I'm new to Lenovo, Win 8 and to this forum. I'm considering buying Lenovo Y50-70 Notebook model 59441814 - Intel Core i7 4270HQ, 8GB DDR3L, 256GB SSD, NVIDIA GTX 860M 4GB, 15.6" Touchscreen, 4K UHD, USB 3.0, no DVD drive and Windows 8.1 pre-installed. I also have retail MS Win 8.1 Pro "Full Version" 64 bit DVD and key. Would like upon receipt of laptop to: (1) replace 256GB SSD with a Crucial MX200 500GB SATA 6Gb/s 2.5" SSD and (2) do a complete clean install using my retail 8.1. Reasons are: increased capacity and get rid of all the unnecessary stuff that manufacturers pre-install. Since I don't have a DVD drive and I have read there are some issues with boot security, can someone provide recommendation on sequence of steps to follow.

Answer:Help with Lenovo Y50-70 - 8.1 clean install

Welcome to Eight Forums.

Download Windows 8.1 (core).

Create installation media for Windows 8.1 - Windows Help

How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link

Normally, you do not need to change the UEFI firmware (BIOS) settings, for example, the boot order of drives, enable Legacy BIOS boot mode, or disable Secure Boot. So, do not change the UEFI firmware (BIOS) settings.

- Connect your Windows 8.1 USB flash drive or insert your Windows 8.1 DVD.
- Restart the computer.
- Press the correct key to enter the boot menu (see this link for help). Or, if you have a Lenovo computer, you can also press the NOVO button when the computer is turned off and then select "Boot Menu".
- Select your USB/DVD from the boot menu.

Note: If you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key, the Windows 8.1 installer should automatically detect product key from UEFI firmware (BIOS). If the Windows 8.1 installer can't detect Windows 8/8.1 product key from UEFI firmware (BIOS), it means that you have the wrong installation media.


Originally Posted by Forest1

I also have retail MS Win 8.1 Pro "Full Version" 64 bit DVD and key.

Download Windows 8.1 Pro.

Create installation media for Windows 8.1 - Windows Help

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I'm new to Lenovo, Win 8 and to this forum. I'm considering buying Lenovo Y50-70 Notebook model 59441814 - Intel Core i7 4270HQ, 8GB DDR3L, 256GB SSD, NVIDIA GTX 860M 4GB, 15.6" Touchscreen, 4K UHD, USB 3.0, no DVD drive and Win 8.1 pre-installed. I also have retail MS Win 8.1 Pro "Full Version" 64 bit DVD and key. Would like to upon receipt of latptop to: (1) replace 256GB SSD with a Crucial MX200 500GB SATA 6Gb/s 2.5" SSD, and (2) do a complete clean install using my retail 8.1. Reasons are: increased capacity and get rid of all the unnecessary stuff that Lenovo pre-installs. Since I don't have a DVD drive and I have read there are some issues with boot secure, can someone provide recommendation on sequence of steps to follow. and /or how to.


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Answer:Help Lenovo Y50-70 Win 8.1 clean install

hi Forest1,
Welcome to the Forums.
When you receive the Y50-70, can you try these steps:
1. Follow this video disassembly guide on how to replace the HDD with an SSD. Alternatively, you can also watch this youtube video on how to replace the drive.
2. If you're planning to install Windows 8.1 Pro in UEFI mode, follow this guide on how to convert the DVD installer into a USB installer. When finished, boot into the BIOS and set the following settings then hit F10 to save and exit.
    - Link to picture
Secure Boot = Disabled
USB Boot = Enabled
OS Optimized Defaults = Other OS
When finished, boot from the USB flashdrive that you created (by tapping F12 and selecting the flashdrive on the boot manager) and you should be able to install Windows 8.1 Pro on the SSD.

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