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Portege Z20t-C-11G + Bitlocker Onboard Touchscreen?? Bios Update does not work either

Question: Portege Z20t-C-11G + Bitlocker Onboard Touchscreen?? Bios Update does not work either

hey,

i tried to install a toshiba Z20t-c-11g

OS: Windows 10 LTSB
Driver: complete

I tried to install the new BIOS from the drivers page on toshiba.eu.
That BIOS sadly does not work ...? Why?

Anyway... the problem i had and i wanted to have fixed is:

Bitlocker encrypted my whole drive.
it starts correctly and displays the keyboard.
GPO: Keyboard Slates (or something like that) is activated.
BUT: Touchscreen does not work. That means.. i can see the keyboard but it does not work.
thats why i wanted to update my bios but it says it is not working on my computer... well thats frustrating...
why offer the bios update when it does not work at all... or is it some sort of windows 7 only? cant imagine that tbh.

i guess the only problem is the bios but i could be wrong (z20t-b works on same settings for example)

Any help would be pretty nice. Thanks ..

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Preferred Solution: Portege Z20t-C-11G + Bitlocker Onboard Touchscreen?? Bios Update does not work either

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 102.09%

Recently We order some model "TOSHIBA Z20T-C".Our company policy have to enable Windows bitlocker function.
I have a problem. I can't input bitlocker pin on screen keyboard when I power on the tablet or normal model .
Model "Z20T-B" is no problem.

PS:Portege Z20t-C
P/N : PT16BT-01T04Y
BIOS Version : 5.50
EC Version : 1.30
OS:Win10 or Win8.1

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Hi

When I turn the display off, the touchscreen and digitizer are still enabled, so, if I touch the screen, the display comes back on. Any way to solve this?

Also, not sure if related, if I turn the screen off and leave it overnight, the battery drops by 25-30% in about 8 hours. Same thing happens when I leave the screen turned off for a short period of time, the battery just doesn't last. Not sure if its because the touchscreen and digitizer are still on.

P.S. Running on upgraded Windows 10 64bit.

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I can't find any reliable info whether the z20t-b or z20t-c supports the DisplayPort Alternate Mode over its usb type c port. If so does it support 3840*[email protected] ?

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Hello,

in the instructions:

Changing the screen orientation
When operating the computer in tablet mode, you can change the screen orientation by roting the computer sideways. The screen orientation automatically changes according to the rotation angle detected.

But it does not go!
The operating system is windows 10.

What can i do?

Answer:Portege Z20T: Windows 10 - Changing screen orientation don't work

This response from Toshiba is an outrage.
Es tut mir sehr leid, dass Sie eine negative Erfahrung mit Ihrem Toshiba Ger?t machen mussten.

Aufgrund der Themen-Komplexit?t und m?glicher notwendiger R?ckfragen k?nnen Anfragen zur Konfiguration und Installation von Software (Treiber, Betriebssystem etc.) nicht immer vollst?ndig per E-Mail beantwortet werden. Wir bitten daher um Verst?ndnis.

Nutzen Sie hierzu bitte unsere umfangreichen Online Supportangebote <http://www.toshiba.de/innovation/generic/SUPPORT_PORTAL/%20> oder wenden Sie an unsere Experten unter 0900-18674422 (1,56 Euro/Minute).

Sollten Sie noch Fragen haben, z?gern Sie bitte nicht, erneut mit uns Kontakt aufzunehmen. Sie erreichen uns Montag bis Freitag von 8.00 Uhr bis 18.00 Uhr unter der Telefonnummer (0 21 31) 52 40 40 00

Mit freundlichen Gr??en,

i.A. IME Service
Who can help, when the Support dont help?????????????????????????????????????????????? ??????????

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I have bios 1.4 and tried to use the bios on the download page, tell me the bios is not suitable?
Why?

Answer:Portege M100 - Bios update for Win XP doesnt work

Hi

Are Common Modules installed on your Portege M100?
If not then you have to install the Common Modules in order to be able to run BIOS update!
The Common Modules is an essential component of the Windows systems.
It is required to make other original TOSHIBA programs work properly.

PS: the newest BIOS is 1.5-WIN

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Hey cant get my position with bing maps, here maps, oder mapfactor navigator, even GPS Information Apps cant show position when WLAN is off.

I bought this for Stand Alone GPS Features.
Updated Win 8.1 to the latest Updates. Still no location Service in APPs.

GPS is on in Windows 8.1 Settings, i allowed the apps to use the gps/position.
All latest Toshiba service updates are installed. Even with a SIM CARD i get no GPS.

Only in WLan i get a position..

So return this is it damaged? BTW must work tomorrow drive around the world. When its not working i must return it.

Tested here Maps und the windows maps app and mapfatorGPS.
none gets a fix when wlan is off.

Answer:Portege Z20t-b GPS no working

In the description of Portege Z20t-b-xxx the “Assisted GPS” is mentioned.

The assisted GPS is part of the 3G module… so it should work using the 3G connection too.

Did you test it?

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The camera apps "Camera" and "TruCapture" on my Windows 10 Z20T-B2112 don't offer the rear camera, only the front web cam.
Any idea how I can fix this? Is there a specific driver needed?

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Hi,
I have a Z20t-C-15M. SN 5H071828H. Online specs says there's a battery inside the docking keyboard and a battery inside the tablet.
Battery indicators is saying Battery # 1 is not present whereas battery led indicator in the keyboard dock displays no light (nor white nor orange).
Battery indicators is saying battery # 2 present and led indicator is white on the tablet.
Is this a normal behavior or an issue ? Why can'I get the secondary battery ?
From the specs :
Battery Life up to 9h30min tablet only (Mobile Mark? 2014 running Win10)
up to 19h tablet & keyboard (Mobile Mark? 2014 running Win10)


Cheers.
Z.

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Had a portege Z20t-b for 4 weeks, turned it on and had 5% left on primary battery, 5 min later it suddenly turns off and now won't turn back on. Tried plugging the power in and turning it back on. Removed the screen and tried turning it on and nothing happens. The battery light is flashing and goss solid when plugged it. Any ideas what my problem is?

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When I go to input method panel in Win 10 I cannot choose inking as input method.
I have latest Wacom software.

How can I enable inking (handwriting) input method?

Answer:Cannot use inking handwriting on Win 10 with Portege Z20t

I also have this problem after upgrading to Windows 10. handwriting entry panel has disappeared and there is not way to enter data in Tablet mode. The pen works elsewhere but the pen entry option is greyed out in the keyboard chooser.

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Its possible charging Z20t-C through USB-C or only proprietary power brick works?

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I?ve got a Z20t-B-10C with a 256 GB SSD Samsung MZNTE256HMHP, which is a SATA M.2 2280 module.

I assume, I could replace this one by any other SATA M.2 2280 module, like the new SanDisk X400 1 TB (also named SD8SB8U-1T00-1122 or SD8UB8U-1T00-1122, don?t know the difference yet).

Does anyone know, where I could also replace it by a PCIe M.2 2280 module (also called NVMe), like the Samsung SSD SM951-NVMe 512 GB M.2 (MZVPV512HDGL) or the Plextor M6e 512 GB M.2 (PX-G512M6E)? Do I have to look for the M.2 ?B? and/or ?M? key?

Answer:Portege Z20t SSD upgrade – SATA M.2 only?

I dont think the notebook supports PCIe, you should get a SATA drive to ensure compatibility.

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I have a client who wants to use a Portege Z20T but in a wall-mounted position (either fixed or flexible bracket / frame).
Has anyone had to deal with this situation and what have they used?
Or, what would anyone suggest (apart from not using a Portege Z20T)! :-)

Thanks,
spanner32

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I can't seem to fix this problem. The screen on my Port?g? Z20t-B2112 is just out of focus. It's enough to make you nauseous. Any ideas? I installed the windows 8.1pro.

Answer:Fuzzy screen on Portg Z20t-B2112

Have you set the right display resolution?

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Ciao!

I own a Portege Z20T B-10C which is a rather nice machine, but has one annoying flaw: The screen gets scratched by virtually any contact. For example, I can't use the "emergency pen" for touch input or to write on the screen as it causes scratches. Also, the screen has already collected a series of scratches shaping the outline of the touchpad, i.e. supposedly produced when closing the laptop. Hence, you can't really use the laptop the way it should be used and I fear that a few months from now the screen will be filled with scratches.

While I'm waiting for my notebook shop to decide whether this is a warranty case or not, I wonder if anyone of you owns this model and has come across the same problem?

Cheers,
Stefan

Answer:Portege Z20T: Screen becomes scratched by virtually anything

I have exactly the same problem. I've only been using the machine since July and already it's quite damages. Basically the screen rubs against the dock and I have the imprint in the outline of the touchpad. I'm concerned that they will soon damaging the images captured by the camera since the outline of the touch pad is right over the lens.


Toshiba is so far unwilling to repair this and I've included the response from my account rep below. Frankly, I was shocked since this is such an expensive computer and the cause of the problem seems so obvious. I was also disappointed that they didn't consider this thread when evaluating my case since it is the first result when one Googles 'portege scratched screen'.
Hello Eric,

I sent your email with the pictures of your laptop screen scratches. They replied back saying that the scratches are not due to a manufacture defect and there have not been another reports of other Z20t touchscreens getting scratches like this on the screen, so there is nothing they can do to replace it. Our Customer Service Manager will usually just make the call to replace it, if the laptop is with the first 90 days, which is 2 ? months past the normal return policy. He was not able to get the approval to replace it.

I am glad that you were able to get this laptop back up and running. Please keep that Business Technical Support number handy for any future needs, which I hope that you do not ever have to use it in the future. Please give me ... Read more

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Hello,
I've worked on many Toshiba portege z20t laptop/tablet and i always have the same issue: the screen feel slack on the hinge. If i put a little piece of paper on the hinge before connect screen it solve the problem but it's not a professionnal solution...

Anyone can help me please ?

Fabrice.

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Hi,



I am interested to see if anyone else is experiencing this issue. Since upgrading Windows 10 to the latest Version 1511, Build 10586 released in November by Microsoft i am having strange issues with the Conexant HD Audio device.

The issue being when i am playing stereo music and i encounter a lower volume section of the music (i.e - strings etc) the sound switches from Stereo to Mono and when the volume of the track increases it again reverts to stereo. Sometimes it switched back and forth regularly which is irritating.


I have the latest DTS Studio Sound (1.2.41) for Windows 10 and the correct Conexant HD Audio driver from Toshiba (8.66.5.52) and this is the exact same driver/software version i had prior to updating Windows 10 to the latest version so the issue has definately been caused by the update.


To get around the issue i have installed the generic High Defination Audio Device drivers from Microsoft and the issue no longer occurs but i obvisuly can no longer use DTS Studio Sound with these drivers.


I am hoping Toshiba will be releasing a new DTS Studio Sound and/or driver to correct this issue.


Thanks in advance


Shaun

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Last April I bought a Port?g? Z20T-C 13Q (PT16AE-02J03LCE) and a Stylus Pen (PA5133U-1EUC), with the intention of starting to use this device (as in the advertising itself of the product is announced) Other uses, take notes and draw schemes.

Unfortunately, I saw from the beginning that the Stylus Pen did not work. I thought the reason was that neither the Wacom drivers nor the TruNote program were installed. There was no major problem, because I downloaded those files from the support page for my Port?g?. After installing them, my computer still does not recognize the pressure of my fingers, let alone the presence of the Stylus (maybe because I have chosen the wrong stylus).


Please: What should I do? How do I get to use my computer as it is initially advertised on the website? What Stylus do I need?

Curiously, on an Amazon website we recommend this Stylus Pen as Toshiba Portege Z20T Stylus Pen, and for that reason I bought it from the Toshiba dealer along with the computer.

Thank you for answering my questions.

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Hi
I've got a z20t-B-107. Lovely machine, upgraded to win 10, all working fine - I had to download a new Wacom driver to get the 'left-click' to work with the pen.

I'm using it in tablet mode to digitise some data points on a map, and to sketch with the pen. However, when I rest my hand on the screen it 'activates' the touch screen and makes things go crazy. I really need to be able to temporarily switch off the touch digitiser and have only the Wacom digitiser running, and if I can toggle it on/off somehow that would be useful. Otherwise i need to use the pen in a very unnatural position to avoid touching the screen with my hand.

I have a Samsung Galaxy Note which uses the Wacom type digitiser - it doesn't seem to suffer from this, as soon as it detects the pen near the screen it appear to switch off the touch part.

I would be grateful for any help - I've tried search engines but they only seem to give results about touch pads, and that's completely different...

Many thanks in advance

Answer:Portege Z20t - can I turn touch screen OFF?

Hi,

I use a Z20t too (but with Win8.1) and have the same problem. I have decided to switch off the touch complete. It is not a good solution, but a good working with OneNote is only with switching off the touch functionality possible.
Maybe this is a possible solution for you.
In Win8.1 I switched off the driver in the device manager.

I found the following steps here:
http://answers.microsoft.com/en-us/w...d55591d?auth=1

1. Right-click and select "All Apps" at the lower right corner, then select Control Panel
2. Select Hardware and Sound
3. Select Device Manager
4. Select Human Interface Devices
5. From the list, look for the driver for the touch screen. This can be tricky since on my tablet they are all listed as "USB Input Device" and there are 3 of them. I found it by disabling and re-enabling one at a time until the touch screen stopped responding. You can also identify the touch screen by checking the Properties | Details and get the "Hardware Ids" then do a search online to see what the device is. In my case, the touch screen has the ID USB/VID_0EEF&PID_7302.
6. Once you know which is the touch screen, disable the driver and the touch screen should no longer work
Enable this device to make the touch screen work again.

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I undocked the screen from the keyboard without issue (using the "eject hardware safely" icon), but when reattaching the screen, it does not recognize the keyboard. Physical connection is 100%, but no communication at all. Usually it dings and switches from tablet mode to PC mode. Not this time. Interestingly, it DOES know that the keyboard is being charged, but only "Battery 2" is present.

Any ideas before sending it to the dreaded "Depot"?

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Good morning, after using the Lenovo x61t for over 7 jears it is time to find a new one.

The z20t seems to be the only one which fits my needs:
* convertible
* track stick
* at least full HD display (and not a mirror one!)
* VGA
* native(!) Ethernet

The only drawback is the little ssd (max. 256) and that is only HDMI 1,4, no 2.0 (CPU limitation) or Display Port to get [email protected]

Then I stumbled over a Z20t-B-10C-SE with a 500 GB SSD ! Is this real or a fake? It was listed yesterday with 16 GB RAM, today with only 8 GB RAM.

If I'm allowed to dream, I would add these ones to the z20T:
* the third mouse button to the trackstick for scrolling (this is something I use almost everytime))
* Perhaps putting 16 GB RAM to the notebook
* HDMI 2.0 or Displayport - this problem is solved itself via an upgrade to Skylake which provides HDMI 2.0
* Having PCe-Lanes (one would be enough) in the dock connector
The last one enables to have more keyboard variants:
* the one which is offered today
* one with a ExpressCard slot (additional card reader, more USB ports, TV cards, special internet connection cards, interface cards for data aquisition etc.)
* one with a ExpressCard slot & second SSD/HDD bay (e.g. for a "cheap & really big HDD")

Additional, a "small & tiny" one for people for which every gramm is important could be nice (no, I prefer the "standard" one which comes with the z20t a lot over the tiny ones which comes with many other tables)... Read more

Answer:Portege Z20t-B-10C-SE - hardware specification question

Your “dreams” sounds good

- The additional 3rd mouse button… well I never required such button on my touchpad… so for me such button would be useless…

- 16GB RAM… definitely big YES… but unfortunately this Portege Z20t-B-10C supports max 8GB RAM… this limitation appears due to the chipset/CPU

- Espress Card slot is could be a nice-to-have feature but I think this kind of interface is already more or less in decline…

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ThinkPad Super Low Profile TrackPoint Cap Set, Part number:4XH0L55146. this is the cap fits to thinpad x1 yoga.

since having z20t for the last year and half. I still can not find any other 2-in-1 to be better. this comes from someone who had previously only used the most expensive thinkpad models and updating every 1-2 years.

however, the trackpoint cap drives me a bit crazy as I rely on it most time as a 10+ year thinkpad user. it is tiny, needs a lot of force to move, and after a while, the surface becomes smooth and easy to slip.

I did tons of search and bought quite a few replacement caps to try, none worked. and it bugs me that toshiba does not sell a replacement either. so one day when the cap wears out or damaged, I would need to buy a new keyboard dock at least.

finally I found one that works perfectly, from no other than thinkpad itself.
ThinkPad Super Low Profile TrackPoint Cap Set, Part number:4XH0L55146. this is the cap fits to thinpad x1 yoga.

It fits perfect into the space, right size recess to connect to keyboard, just a bit higher than keyboard surface for easier usage. It is also low enough that it does not touch screen at all (far from it) when closed.

more importantly, as it is bigger and have many dimple on it. it is actually much much better user experience. I would say now it would give similar feeling as the best thinkpad trackpoint now. no slip, needs much less force to move around.

I found this solution by accident as I bought a... Read more

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Hi,

I have a Toshiba Portege Z20T-C. I purchased it 6 months ago. After 3 months it developed a white ghost spot on the screen (approx 1cm across) which I now understand to be a pressure mark.

I don't actually use the touch screen of the laptop so I was surprised about this.

I wondered if any other Z20T owners have had this problem. Since I don't use the touch screen I wondered if it was a common fault with this model.

I did send the laptop back to be looked at under Toshiba's repair and warranty, but was told it wasn't covered and it'd cost me ?528 to repair.

I paid this. It took 3 months to get the machine back and the new screen has a similar pressure mark, just on a different part of the screen. Plus I have a lot of nice scratches all over my (was as new) laptop.
I suspect the pressure mark was caused by the engineer whilst reassembling the machine and pressing on the screen.

The Toshiba repair company say I can send it back to be re-assessed. They won't guarantee to fix it under their 90 day warranty - only to assess it.

I certainly won't spend another ?528 and wait another 3 months.
So, I've had a very expensive laptop for 3 months that's now pretty useless.
I can't say I'm having the best experience as a Toshiba customer.

Does anyone have any advice?

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Hi ,
I have bought new toshiba portege z20t that came with pre-installed windows 8.1 pro downgraded to windows 7 pro , inorder to get windows 8.1 pro againe toshiba company has accompanied 3 DVD recovery media for windows 8.1 with laptop and its written in instructions to switch from windwos 7 to 8.1 I have to enter bios change it from CSM mode to UEFI mode I made this and I put the first DVD in my External dvd and chose F12 then boot from ODD what happened is that Toshiba logo came in screen loading for long time with no further continue to enter /windows 8.1 installing option . I don't know how can I setup the windows

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Hi

We have bought a Portege Z20t-C-121 to test it as a replacement for some of our senior management. I re-built it with Windows 10 Enterprise and installed all the latest Drivers from the Toshiba Website. The Intel Wi-Fi Driver did not work correctly so I downloaded and installed it from the Intel website.

The only thing I can't get to function seems to be the auto screen rotation; when I un-dock the screen to use it as a tablet Windows detects this and switches to tablet mode but, however I turn the screen it remains in the same landscape orientation that it was in when it was docked.

OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.10586 N/A Build 10586

Can anyone tell me what I need to do to get this feature to work please?

Answer:Portege Z20t-C-121 screen does not auto rotate in tablet mode

Did you install Win8 or Win10 drivers?

Did you install the Toshiba System Driver and Toshiba System Settings?

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The current driver in my computer is:-
Device Manager>Display Adapters>Intel(R) HD Graphics 5300>Driver>
Version= 20.19.15.4331 18-11-2015 Intel Corporation.

On the Toshiba web site,
http://www.mytoshiba.com.au/support/...download?os=33
Intel Display Driver Driver 10.18.15.4256 Windows 10 64-bit 179.7 MB

And on the Intel Web site, Driver is 15.40.10.4300 28-JAN-2016

Now how is the Intel driver at 28-JAN-2016 version 15 and the one in the computer at version 20 but dated NOV-2015 and the toshiba web site says version 10 and says that is still current?

And all of this is because Firefox does not restore properly and also the computer does not wake up when I open the lid.

Answer:Portege Z20t - Win10 graphic card driver version

I am using Portege z20t with Dynadock 4k and external monitor. The Intel 5300 driver cannot see second display and is clearly not working properly. Will this be fixed? Can I update it to latest version of driver from Intel?

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Hello,

on a Z20t-B-10C with one minor modification (upgraded to a 500GB Samsung SSD, dropped recovery partition, but not the EFI partition), I have the following issue:
When the BestCrpyt Pre-boot screen shows up, I cannot directly enter the passphrase, but have to 1) hit at least one key 2) wait for approx. 10 sec. 3) delete the entered key(s) and then 4) enter the passphrase.
Thought it may have to do with a delayed interaction between tablet and keyboard dock, but a USB keyboard directly connected to the tablet, not the dock, shows the same behaviour. Trying different things in the Bios (switching to UEFI legacy, etc.), with no effect. This phenomenon is, according to their support, not known to the BestCrypt people. Operation system is Windows 10 64bit, all drivers and bios are recent.
Has anybody else observed this behaviour? Or experience with other full disk encryption which are compatible with a UEFI bios?
Thank you in advance,
Kind regards,
Rob

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Hi,after some months of using Windows 7 and some BIOS updates I updated to Windows 8. And today I updated the new BIOS. Unfortunately I was using BitLocker which never made some problems - until today. Now it is asking for the key - which I lost... So it's denyingWell my bad. But I want to try, to install the old BIOS. Is this possible to downgrade and where can I get the old version?  

Answer:BitLocker Problem after W520 BIOS Update - looking for old BIOS?

I now got Version 1.40, so I hope the ISO of 1.39 (or 1.36?) could help me. In Drivers I find "8buj19uc.iso" only, which is 1.40.Is it even possible to downgrad BIOS version?

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BIOS updates are rare enough that I forget to pause BitLocker before doing one. The result: Windows detects a hardware change and requires the BitLocker recovery key. Kind of a PITA to type a 48 digit code, let alone hunting it down.  PLEASE before running a BIOS update, prompt the user "This update will require your bitlocker recovery key on reboot unless you pause BitLocker encryption. Continue? (yes/no)". I'm sure it would save many users the occasional headache. 

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I have a Lenovo ideapad 100S 11IBY, and today I could not log in to windows 10 after its BIOS update (to the latest version) It just keeps wanting me to input bitlocker recovery key, but I could not find it on my microsoft account website, and actually even I don't remember whether I did set up my bitlocker recovery key or not. I'd been to 'windows.microsoft.com/recoverykeyfaq' as intructed on the screen and followed all directions, also had been to the BestBuy that I'd purchased it but nothing helps. I love my laptop and I have done my best to keep the device good. I feel very sad that I cannot use my PC during this weekend. I don't want to reset my laptop.  Anyone knows how to solve this problem ??  

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Hello, I was doing a system update for my laptop. One of the updates was BIOS update which requires a restart ofcourseAfter the restart, my laptop asked me for the bitlocker key recovery, I entered the key and it says it's wrongNow I'm not really sure how does this work, but after updating my BIOS the bitlocker key no longer recognizes my laptop Is there a way to go back to the older BIOS or a way to fix this?I'm left with formatting my laptop and losing my data which is an option that I can't afford! Please helpThank you

Answer:x1 carbon bios update + bitlocker

Wow, it's been more than a week and no responseAmazing They shouldn't be calling this support!

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I have just updated my new X301 running Vista 32 bit with the latest BIOS and I get a boot failure message which refers to Bitlocker. After ignoring this the laptop will then boot.In an effort to fix this I disabled bitlocker and the machine rebooted OK.I then tried to enable bitlocker which now fails with the following message: The BIOS did not correctly communicate with the MBR. Please help!!

Answer:X301 - Bitlocker fails after BIOS update

Hi jasonw, welcome to the Lenovo Community! If you are using BitLocker, the BIOS upgrade sequence is: 1. Disable BitLocker (don't decrypt).2. Upgrade the BIOS.3. Enable BitLocker. It sounds like you did Step 2 before Step 1?

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Hi.
I have a Lenovo Lynx K3011 Windows tablet with windows 8.1 and I can not complain about it, just awesome!
But today I receive a message from windows update so after download the updates I reset my tablet, after that the touch screen doesn't work, so I cannot use the tablet. I try turning on and off, but still doesn't work. I am wondering if is a hardware problem or an update problem.
Did you have the same problem?

Answer:Touchscreen does not work after Windows update

Yup I have seen this on my Lenovo flex 10 (with recent windows updates ). Go to device manager/Human Interface Devices/right clock on the touchscreen(HID complaint touchscreen)-clock on disable and then again right on the same/enable. You may need to attach a keyboard/mouse to do this.

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After doing a bios update my Dell 1501 restarted but at bootup it gives me 1long beep and 2short; and my screen stays black.

I am assuming my onboard videocard did not react well with the bios update. However If I click enter after it gives the error beeps my laptop startsup and I can even hear the logon sound and everything which is a good sign because my entire motherboard is not damaged.

Iv tried connecting an external monitor and press fn+f8 to switch to it but once I do this I notice my laptop freezes. To check this I press buttons such as caps-lock but the lights dont turn on anymore, they do turn on if i do not press the fn+f8. Iv tried this procedure immediately after turning the laptop on but it freezes then also.

So i think it is cut clear that my onboard videocard is damaged. My question is- if i connect any external usb videocard on it will it switch to that usb videocard automatically so that i can connect a monitor on that usb videocard to get some display? I was thinking doing this immediately after pressing the 'on' button but Now that i think of it im thinking maybe i could let it startup and then connect the usb videocard hoping it would install itself and display on the external monitor. The bios update placed a backup of my old bios on the desktop before restarting so if i could only get some display then i could install the bios with the previous update and hoping the onboard would work again.

Can someone with experience with usb videocard ... Read more

Answer:Damaged onboard videocard after bios update

11 more replies
Relevance 63.96%

I have a Precision Mobile Workstation 7510 running WIndows 10 with two drives. I have Bitlocker enabled on both drives.
Dell Command Update recently notified me of a BIOS update but warned me that I must suspend BitLocker protection to perform the update.
I suspended BitLocker on the OS drive, but it appears that Windows 10 does not allow me to suspend BitLocker on the second drive. My only option to turn BitLocker off on the secondary drive is to do a full volume decryption, which takes hours (it's a 2GB drive).
Turning BitLocker off on the OS drive does not seem to convince Dell Command Update that things are ready for the update. I suspect that it is the fact BitLocker is still enabled on the secondary drive that is causing Dell Command Update to balk.
So, questions:
1) Am I deducing the problem correctly? Is it the fact that the secondary drive has BitLocker still enabled that is stopping Dell Command Update from updating?
2) Is there any way to convince Dell Command Update to proceed with the update?
3) If I manually install the update (bypassing Dell Command Update) without completely disabling BitLocker on the secondary drive, will there be any adverse effects (such as being unable to access data on my secondary drive)?
4) Is there a way to get around #3 without completely decrypting and then later re-encrypting the secondary drive? Can I remove it from my computer while the BIOS update runs and add it back later fir a seamless transition? Or can I save the recover... Read more

More replies
Relevance 63.96%

We have full disk encryption using MS Bitlocker setup on all of our Lenovo laptops.  Whenever I go and update my BIOS, I sometimes forget to suspend Bitlocker first, and then that results in my having problems during reboot and I have to enter that long Bitlocker recovery key.  I understood why this was happening, because Bitlocker saw the BIOS update as something changing (possibly in the HAL) of the system... With the last BIOS update, as usual, I forgot to suspend Bitlocker, but then noticed that I had no issues.  Then noticed that my Bitlocker was suspended for me. Is this something new...  does the BIOS utility do this for me? Nice actually, though did I miss some sort of warning screen about this during the BIOS update?  Hopefully someone from Lenovo can chime in.

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Relevance 63.96%

In my 5175 (Windows 10 + Creators Update + all updates) the bitlocker was enabled and I updated the BIOS many times without problems. But after upgrading from version 1.0.20 to version 1.0.24, I've got "Preparing BitLocker Recover" and I need to enter a recovery key. I made a downgrade to 1.0.20 but the problem was not solved. I reset the BIOS settings, but it also did not solve the problem.

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Relevance 63.96%

my touchscreen doesn't work anymore after a windows update

Answer:touchscreen doesn't work after update windows 10

Henny12345,Have you tried looking in your device manager to see if there are any devices that are having driver issues? if not try to see if you can find the touch screen driver under User Interfacing Devices.-Techjunky

1 more replies
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Morning all, Long time reader, first time poster. I have an HP ENVY Touchsmart 15-j004sa (Windows 8) which won't boot following the most recent BIOS update.  The laptop will power up, but the screen remains black.  The power light remains on, but the screen, CAPS LOCK and WIFI buttons remains unresponsive and don't seem to flash an eroor code.  The sound of the HDD can be heard on boot up, as can the fans. I have attempted a  BIOS recovery using WIndows+B on turning on using a straight copy of the previous BIOS and a full recovery image, as well as all steps contained in this article.  In every instance the screen remains black and there seems to be no progressing from this point. I'm at a bit of a loss where to go from here, but I'm not quite ready to surrender.  I can see a few people have had similar problems with other models, but none so far with this one. If anyone has any suggestions or guidance I'd be extremely grateful. Chalky 

Answer:HP ENVY 15 TOUCHSCREEN - Black screen after BIOS Update

i am having the same problems can you anybody help out

9 more replies
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I just updated the BIOS for this laptop last night, the toushscreen stopped. working. I seem to remember that in the BIOS the toushcreen would show up under System Information. It is not showing up now. Do I also need to run the Touch Firmware Update Utility?

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Hello all! Please help me.

I purchased motherboard with the manufacturer number of MB.G0409.005 (MB.G0409.005 GATEWAY MOTHERBOARD DESKTOP BOARD SOCKET AM2) on 2/3/12. I had put it into my system and then proceeded to install upgrades from the Gateway website. I saw there was a BIOS update (file: 924G1P11.ROM) available so I tried to update my BIOS. Well, after updating my BIOS with the .ROM file that I had gotten from their website (http://support.gateway.com/us/en/pro...1&modelId=2283), but after that, the on board ATI graphics adapter is no longer working. I tried to contact Gateway with no luck and them telling me that they don't recommend updating the BIOS. I also tried to contact the place where I purchased the motherboard from and they said that they didn't have the original .ROM. The motherboard is also not listed on the Foxconn website either. I am running Windows 7 x64 Build 7601 and I have also tried using a Ubuntu 12.04 LTS live USB and that did not work as well. As far as I can tell, the BIOS will not even recognize it. I am now currently using a NVIDIA GeForce GT 220 graphics card that is plugged into the 16x PCI-E slot. I have found modified .ROM files that someone had done for this motherboard, but I don't want to risk it. And every forum and post I've come across has dead links to ones that someone has made a copy of the .ROM file and uploaded from their motherboard. If you need any information or if I did not make anything clear enough, ... Read more

Answer:Onboard graphics card not working after BIOS update!

Have you tried updating the driver for the on-board graphics?

9 more replies
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Hello

I was looking at the 1.60-WIN BIOS update available on the download pages since 25/03/08.

Anybody know what the update does?
The explanation on the download page just says: +"This Bios Update adds increased functionality to your system."+

Thanks in advance.

Answer:Portege R500 BIOS update 1.60-WIN

The change-log on the US site says:

Version 1.60 - 2008-03-19
* Added support for the Toshiba 128GB Solid State Drive (SSD).

8 more replies
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I tried to Update the BIOS at my M700-110 PPM70E-02302DEN from 1.60 up to 1.80 (P005Bv180.exe).

However it fails with the error " BIOS Update is not supported OS. Unsupported OS or service pack installed."

Within the "more information" I could read "OS independent".
Is the Windows 7 Home Premium with Service Pack 1 not supported?

What's the matter?
Which BIOS is the right one for my system?

Please help me!
THanks a lot.

Answer:BIOS Update not possible for Portege M700

Hi

It seems that Vista OS was preinstalled on this notebook.
This means that you have installed the Win 7 system at your own hand.

The point is that BIOS update requires some essential Toshiba tools.
For example the Value Added Package is important software and should be preinstalled on the notebook.

Is VAP installed?
If not install the VAP before trying to update the BIOS.

1 more replies
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Hi there,
When I look for an update to the BIOS in my M400 at the Nordics version of Toshibas homepage http://nordic.computers.toshiba-europe.com - here is what I find;
On the nordics toshiba website they have the 1.50 version available for download, while the US version website I can download the newer 1.60 version. As my M400 is a Danish version I am a little unsure as to if it's ok to update my BIOS to v1.60 now that the nordics toshiba website don't have that BIOS version available.

Any thoughts and views about going ahead and installing the version 1.60 on my DK-version M400 is very welcomed.

Cheers

Answer:Portege M400 - BIOS update to 1.60

Hi

Please don?t compare European and US notebooks models and don?t make update mix. If you have European notebook please use just the stuff available on Toshiba Europe download page.

If you don?t have problems with your unit and if operating system runs stabile, don?t do anything. It is just my advice.

Have a nice day!

3 more replies
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Hi!

I have a Portege 3440CT with bios version 1.50.

This version does not support large HDD so I thought I'd update the BIOS. (don't know if version 1.60 does either, does anyone know?)

When I try to run the bios-update-program on win2000, it says "Initial error", anyone know what's causing this?

BIOS is downloaded from Toshibas website.

I have no floppy or CD-rom available.
Have tried the updater on win98, and also in DOS and it says "this utility not available on v86 mode!"

Is there any way to place the BIOS file on a small hard drive, and boot from that?

Ideas, anyone?

Answer:Bios update on Portege 3440CT.

Sorry CyB but I really do not understand you. If you check Toshiba support page you will find two BIOS updates. Both of them must be done using FDD. So now I am asking myself why you try to do it under running operating system. Sorry but it is really ridiculous.

Toshiba provide two different BIOS updates. One is TRAD (must be done with FDD) and WIN (can be done under running WXP or now Vista). For old notebook models there is no WIN version.

Is there any way to place the BIOS file on a small hard drive, and boot from that?

As far as I know something like this is not possible and you can check eBay and obtain FDD. You can get it for few bucks. It is really not expensive.

1 more replies
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Hi,

i recently purchased two used portege 3490 CT Notebooks, both with BIOS version 1.60. I tried to upgrade to Version 1.90 with a USB-Floppy, but it wont accept the floppies. Theres no floppy access when i press a key after the bios update message.

Also booting from this USB floppy wont work. Is this a problem related to this specific USB floppy drive (it's a NEC)? Are there any other procedures to update the BIOS?

thanks!
thomas

Answer:BIOS Update on a Portege 3490

Hello Thomas

I am not sure but I assume that your unit has no USB legacy support and, as far as I know, you can do it using original Toshiba FDD. Check please your BIOS settings.

I am pretty sure that you will not be able to make BIOS update using your FDD.

Bye

1 more replies
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Hello.

I have a Portege Z835, with a battery problem: don't charge. The battery indicator says "3% connected and charging" but it don't charging the battery.

Some forums says that the solution is updating the Bios. I have a Bios update v.1.60 ready for install. When I try to install, we get the message "the battery power is not enough".

My power cord is always connected. If I disconnect the power cord, laptop is off.

Please, what can I do?

Thanks.


GB.

Answer:Portege Z835 - need help with BIOS update

To be honest I don?t think it is BIOS related issue. As far as I know battery should be charged even if the notebook is OFF so why BIOS update if battery cannot be charged at all.

For me it sounds like hardware related issue.

How old is your Portege?
Is warranty still valid?

Maybe you should contact Toshiba service and ask for help or even their opinion.

4 more replies
Relevance 62.73%

Folks,

I have been wrestling with this device for a while now and I seem to be progressively making the situation worse.

My current issue is that I can no longer access the BIOS after changing a setting in the BIOS that related to USB emulation (or something like that). I was in the process of trying to make the device boot from a USB and pretty much twiddling with every setting to see what would work.

This one didn't. And now the device no longer responds to F2. It's like it is ignoring the keyboard. Doh!

Is there some way to roll back or re-flash the BIOS? Or another way to access it? I tried an external keyboard, to no avail.

How did I get here?

Well ... I was given this device to put back to factory condition and I could not find an obvious option that would do this, other than the Toshiba Maintenance Utility which looked hopeful. It offered to erase the partition (which at the time seemed fair enough) - BUT THAT"S all it did - so the machine just repeatedly boots, displays "Please insert system disk" and then reboots.

OK, I'm an idiot - but it does seem silly for Toshiba to offer an option that instantly bricks the machine?

Anyway, I've moved on from that problem to one that is significantly more dire. Not being able to access the BIOS means I don't have any options - unless one of you wonderful people can help me discover one.

Help

I have since discovered that the next setting I was going to adjust - the Secure Boot setting - may have solved... Read more

Answer:Portege - Can't access BIOS after update

Which notebook model do you have and which operating system do you use?

If you use Win8.1 you have access to some BIOS settings using settings in system settings. Check it out please.

2 more replies
Relevance 62.73%

Hi,
where do I get Bios updates and drivers for my Portege R111 (dynabook ss s9/210lnkw) from?
This is very important.

thanks a lot
Laurid

Answer:Need BIOS update for Portege R111

Hi,

In which country was the laptop originally purchased from, if you don't mind me asking?

Regards,
Nukey

3 more replies
Relevance 62.73%

Hi,

I have only linux (antergos) on my Portage Z30-B-100, Does anybody know of any way to flash update bios?
Thanks

Answer:Portege Z30-B-100 update bios from linux

Hi

On the Toshiba EU driver page you can find only the win-based BIOS update version.
This means that BIOS can be updated from running system only and you need to run Windows OS in order to start the BIOS update procedure. Linux isn't supported in this case...

Here you can find the How to doc about the BIOS update
forum.toshiba.eu/showthread.php?82280

4 more replies
Relevance 62.73%

I have recently bought quite old notebook of Toshiba Portege R111 Series. There was Dynabook SS 2120 DS11L/2. Can anybody help me to find BIOS update file for it? Thanks in advance.

Answer:Portege R111 BIOS update

Do you have really the Prot?g? R111?

For me is known only the Portege R100?
What the model number is it?


As far as I know Dynabook series has been released for Japan market only?
So possibly the drivers could be found on some Japanese sites?

4 more replies
Relevance 62.73%

hi,
i have a portege m200 and because it doesn't have any device on it (fdd,dvd) i want to be able to boot from an sd-card. For that I need the newest bios version v1.70win, but to intall it ,it requires the Common Module. I have instaled it (there was no error, at least) but when I retry to do the update , a"missing common module" message appears. So I'm a little bit confused. I suppose that the best think to do is to erase any previous version of common module,and reintall it, but I have no ideea how should I do it.
can anyone give me clue, or maybe i'm on the wrong path!?
thanks,
daniel

Answer:Portege M200 BIOS update

Hello Daniel

As far as I know it?s not necessary to install a Common Modules if you want to update the BIOS. Nevertheless normally you can find the Common Modules in ?Add and remove programs?. If you need a whole instruction ?how to make a BIOS update? you can find it on the Toshiba website.

http://eu.computers.toshiba-europe.com

Please go to ?Support & Downloads? then ?Knowledge Base?. There you can search for ?BIOS update?.

Bye

3 more replies
Relevance 62.73%

What does the BIOS update for Portege Z830 (PT224 / PT225 / PT22L), version 1.80 do?

The description just says +"This BIOS Update adds increased functionality to your system."+, and I haven't been able to find anything more on Toshiba's website. The update was released 2013-05-24.

Answer:Portege Z810 and BIOS update 1.80

I presume European Portege Z810 must be similar to US Z830/Z835 (PT224x/PT225x) so I?ve checked US support page for BIOS update and here is info about BIOS updates:

+Version 1.80 - 2013-04-25+
+Optimized a BIOS setting to improve hibernation resume reliability.+

+Version 1.70 - 2012-09-12+
+Implemented the Intel specification to improve stability - updated MEBX to 7.0.0.0063.+
+EC/KBC V1.30: Improved standby stability.+
+EC/KBC V1.30: Modified the power supply error detection method.+

+Version 1.50 - 2012-02-13+
+Added a boot LOGO sequence for ZAT (GPS) models.+
+Improved: Control of TPM on Intel TXT enabled systems.+
+Implemented a fix for an issue where the BIOS password cannot be entered when configured as follows: 1. Wired USB keyboard is connected to the port replicator. Wireless USB mouse is connected to a computer USB port. 3. Computer is docked to the port replicator.+
+Implemented a fix for an issue where the BIOS password can't be entered with some USB keyboards.+

+Version 1.40 - 2011-11-15+
+Improved: Control of the TPM on Intel TXT enabled systems.+

+Version 1.30 - 2011-10-27+
+Initial production BIOS for these models.+

I hope this will help you.

1 more replies
Relevance 62.73%

Hello,

I'm trying to update the BIOS of my R700 computers with a command line on Windows 7 (x86 french edition).
The BIOS version I'm trying to use is P007Bv170_EC73V140.

I have downloaded the bios-20101112151130.zip from Toshiba official website. In the zip file, there is no instruction (no Readme.txt or other help files ...).

Is there a way to silently upgrade the BIOS ?
Thank you for your help,

Vincent

Answer:Portege R700 - How to update the BIOS?

Hey,

You have to start the exe file that you can find in zip-archive that you downloaded. After this the BIOS update will start.

But before you do this update, unzip all files and close all running programs. Make also sure that you are logged in as Administrator.

2 more replies
Relevance 62.73%

I've been looking on the Toshiba Site for BIOS updates for a Portege 3440CT, but can't find anything for the older models. Are they still available? Also the BIOS on the laptop at the moment is 1.50, acan anyone tell me what the most recent version is?

Thanks

Neil

Answer:Need BIOS update for Portege 3440CT

All BIOS updates, drivers, tools and utilities for older notebook models you can find under ARCHIVE.
For your Portege there you can find BIOS version 1.60.

5 more replies
Relevance 62.73%

Hi,

I have a Toshiba Portege Z30-A
Maybe someone was able to perform the upgrade bios in windows 7 64 bit?

Answer:Re: Portege Z30-A - Bios update 3.80-WIN using Win 7 64bit

I upgraded to 3.70 EC 1.4 as soon as I got hands on my Z30t-A and when I noticed the 3.80 was available I downloaded the zip file. None of the 15 files has started the upgrade process.

I run Windows 8.1, but the BIOS upgrade should function the same as for WIN 7.
Toshiba must have forgotten to add a setup.exe or something.

I haven't seen a release note, but I'm a big fan of fresh software.

5 more replies
Relevance 62.73%

Hi,
I recently bought a Portege R700 19M and I have downloaded the latest version of the BIOS available in the Toshiba support page and when I run the .exe file, it doesn't work with this message: "The computer is not supported"
And, when I have a look in the HWSetup Toshiba tool, it doesn't display the BIOS version but some weird character (not usual letters) so I can't know which version is installed.
thank you for your help

Answer:Portege R700 - Can't update the BIOS

Hi buddy,

Do you update the BIOS on preinstalled Windows version from Toshiba?
Are you logged in as Administrator when you try the update?

To be honest I doubt it?s a problem of released BIOS update because I found other threads where users report that BIOS update was successful.

9 more replies
Relevance 62.73%

Hi All!

I would like to update the bios of my Portege R100, i've downloaded this trought this site:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_bios.jsp?service=EU

unzipped and started install2.exe but i receaved this error:

"*[Error] BIOS Upgrade is failure. BIOS is not able upgraded on this configuration*"

Windows xp sp2
No external installed devices

Someone can help me?

thanks

Answer:Bios update Portege R100

Hi,

You can download another version of the same bios-update here :

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=1153942&moid=385411&rpn=P PR10U

This file contains more information about performing the update, see the readme-file
you can either do a direct update within XP or make a bootable diskette or a bootable CD

If the "direct update" within XP won't work, you will need at least an USB-fdd-drive, most of them are recognized easily by the bios ( hold F12 during start-up and choose fdd )

2 more replies
Relevance 62.73%

Hi I was wondering can this machine update it's BIOS without the use of an external FDD........I do not have one......buying one is more costly than a USB FDD..........Or is there a way to flash the bios with a use of an application executed in windows ?

Appreciate to those who can help ............

Answer:Bios update on Portege 3110Ct

Hi

Check this http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=2953

1 more replies
Relevance 62.73%

Has anyone tried this new update ?
I was put off by the wording on the disclaimer.
It seems that in order to cut down on constant fan use the price to pay will be a hotter computer.
Is that going to affect the computer life time ?
Also, as it is a "stand alone" update, is it possible to undo the changes and revert to a previous version if necessary ?
Finally, is the increased heat on the base of the unit going to make it uncomfortable to work with as a tablet ?
Thanks for feed back.

Answer:Portege M400. BIOS update V 1.8

Hi

Yes I have updated my m400 to version 1.8 and No it does not run that hot im currently suing speed fan to monitor the temp and its stable at 38 degrees - with BIOS set to cooling - battery optimised, its very quite now! thats what i wanted as the fan for me was just to loud for such a small laptop. I went from 1.4 straight to 1.8 didnt do 1.7.
I still find however the power saver dosent do much in terms of the fan speed, but at least we know there was an issue and they have identified it in the BIOS release.
HTH
Akbar

2 more replies
Relevance 62.73%

what is the BIOS EC?

in my BIOS it states BIOS version of 2.10 and EC version 1.40

on toshiba website latest revision is BIOS v2.10 and EC 1.50 as same flash update download. but as the BIOS is already upto date i want to know if trying to flash for the EC from 1.40 to 1.50 would be worth it?

cheers

Ben

n.b. presume the latest R700 BIOS is v2.10 as stated on the website? is there anywhere else i can check?

Answer:Portege R700 - BIOS EC update from 1.40 to 1.50

I believe the EC is an important function so I would update the EC to ensure the notebook is running optimally.

I don't know what was changed but you can usually find this information on the Toshiba America website in the support/downloads section/

3 more replies
Relevance 62.73%

My current bios version is 1.6, the latest is 3.0
When trying to update the bios, I get an APPCRASH from INSTALL2.EXE
exception code c000005

I tried to run it in safe mode, but this doe not help

Thanks for help

Answer:Portege A600: cannot update to bios 3.0

Hi

The istall.exe should not crash and you should not update the BIOS in safe mode!
The Windows should be booted up and should run correctly!

Here is a Toshiba FAQ How to update BIOS:
http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm

Possibly the error code is related to corrupt windows OS or to missing some necessary Toshiba tools.
Using Win XP the Common Modules should be installed.
Using Vista or Win 7 the VAP (value added packed) should be installed.

8 more replies
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HI, I have a Portege z20t - the letter "A" key has come off and I am wondering if anyone knows the trick to getting it to stay back on. I am still under warranty but it is such a long process to get it fixed ( return it to Telstra who send it off etc) that I am wondering if its an easy fix? thanks

More replies
Relevance 62.32%

Hello,

I want to update the bios of my Portege R500 to the 1.6 version. It's a windows-update BIOS and when I launch it under Windows 7, I get the message:
[Error] BIOS Update is not supported OS. Unsupported OS or service pack is installed.

I have to reinstall XP in order to update the Bios? File name is P0058v160.exe. Does anyone know if BIOS update works in Virtualisation mode? I would install Sunbox VM, install XP and run the BIOS update. But will it work?

Does anyone has an idea?

Regards,

Roro

Answer:Re: Portege R500 - How to update BIOS on Windows 7?

Hi Roro,

Yes you have to install Windows XP to update the BIOS but my question is: Is this update necessary or just for fun? BIOS update is always a little bit risky and should only be done to solve problems. If your computer runs properly I wouldn?t make this update.

I don?t know if this update is possible on Virtual XP but I wouldn?t try it. If the update fails you need a new ROM module or mainboard. I think the BIOS update isn?t designed for Virtualization mode?

5 more replies
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Had a go at installing this, and all is fine apart from installing the Value Added Package - the main thing I want to get working is the function keys for screen brightness and connecting a TV.

I understand that upgrading the BIOS can help getting the VAP installed ( I get the ID ERR NOTINSTALLTVALZ message), I know that Toshiba are not directly supporting the A100 for Vista but is there a BIOS I can install that will work? I'm thinking there might be a similar machine that works in Vista or maybe just an A100 BIOS that will suffice?

Many thanks!

Answer:Vista on Portege A100 - Can I update the BIOS?

Hi

May I ask where did you found the Vista Value Added Package for Portege A100?
I didn?t find this Value Added Package on the Toshiba Europe site.

There are only 3 files for Vista. One of the files is BIOS v1.60-WIN which seems to be OS-independent.

Regarding the BIOS;
You should know that the BIOS update is always risky.
If you will use wrong BIOS version or wrong BIOS update procedure you can damage the motherboard!!!
?and as you probably know the motherboard is one of the expensive notebook parts!!!
It?s not worth to trying something which can damage the notebook. You know?

1 more replies
Relevance 62.32%

I have a Port?g? R700-172 - PT311E-03201KGR
It's a WIN 7 64-bit Machine.

Current BIOS 1.70
Current EC-Version: 1.40

For this machine, a BIOS and EC update is out there.
So I downloaded the "BIOS220_EC160.exe" update and tried to process.

The first message during the update process is: "There is need to update BIOS and EC".
When I continue with "Execute the update", I receive the error message:
"Error: Preparing to update was failed
Given image file is not compatible with this cimputer"

There are no changes in the hardware of the machine. The only problem I see is that we are using McAfee Endpoint Encryption (V6.0.2.6) which might have some influence on updating the BIOS.

But I'm not sure.
Does anybody have an ides?

Answer:Portege R700 - BIOS-Update 2.20-WIN is not working

Hi

Is BIOS update important for you?
Do you have problems with notebook?

I?ve got three years old notebook and BIOS has not been updated?

However, as far as I know the VAP (value added package) needs to be up to date to get BIOS updated?. Also the firewalls and other security and antivirus software preinstalled on the system should be disabled before trying to update the BIOS.

4 more replies
Relevance 62.32%

Hi there,

My Portege A600-13Y BIOS is version 1.50:

- should I upgrade to 2.00WIN?
- I found this source for the biso upgrade 2.0 but there is no indication that this file is authentic TOSHIBA bios.
No checksums, no ssl certificate, nothing. Is it possible to get it in a secured / authenticated way?

Thanx for answers,
Schneiderlein

Answer:Re: Portege A600-13Y: BIOS update 1.50 to 2.00-WIN - How risky it is?

Hi

First of all you should use and download the BIOS files only from Toshiba website.
The Portege A600-13Y PPA61E is a Toshiba European notebook model and all the drivers and BIOS can be found on the Toshiba driver page.

I don?t know why you ask for the checksums or ssl certificate? the Toshiba websites are safe?
but everyone who needs the drivers or BIOS can download it?

You should only ensure that you have chosen the right notebook model and that you have downloaded the right BIOS!

But why you want to update the BIOS?
If your notebook is running troublefree then a BIOS update is not important? I follow always this advice; never change a running system.

7 more replies
Relevance 62.32%

Just got my Z830 Portege and am folloing the Toshiba update recommendations. The Bios update to v1.7 fails though with a 'computer not supported' message...

Any ideas? Thx, urhs

Answer:Portege Z830 - BIOS update fails

I cannot say anything about this issue but if your notebook works well don?t change anything.
Out of curiosity but do you use original preinstalled OS that you got with your Portege?

15 more replies
Relevance 62.32%

Dear all i i', trying to update Bios from 2.6 to 3.0 but the software update gives the error:this computer is not supported" Strange because i download the software from toshiba.

Can someone help

HRA

Answer:Portege R830-10R - Bios Update problems

Hi

Did you unzip the BIOS package correctly?
Did you install the VAP for Win 7?

The VAP is needed and I noticed that BIOS update issue can appear if something is wrong with the installed VAP. Maybe you should update/reinstall the VAP.

7 more replies
Relevance 62.32%

Is somebody out there have the proper procedure to update the bios of a Portege 7200CT without the docking station.

Toshiba has posted a procedure in its bulletin but it does not explain how to do the update without the docking station. As everybody knows that the Portege 7200CT has its floppy drive on the docking station and if we follow the Toshiba updating procedure we have to undock the laptop, so how can we proceed with the update if the update software calls for a floppy drive that is on default to drive A:

Hope somebody out there have something to share!!!

Answer:Bios Update Procedure for Portege 7200CT

Hi

I looked on Toshiba site and there is no BIOS update for your notebook. Do you have some problems with your Portege?

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Relevance 62.32%

Good morning.

Can someone tell me where can i find the changelog for BIOS update 4.50-WIN(ECB1.40)?
Thank you.

Answer:Portege R30-A Bios Update change log (4.50-WIN (ECB1.40)

Toshiba EU BIOS page does not provide any change log details.
But on Toshiba US driver page you can check such information.

The BIOS version seems to be the same:
Visit this page and click on BIOS (left column)
http://support.toshiba.com/support/d...ext=1200008975

3 more replies
Relevance 62.32%

Good day, I have two questions about Portege 3410.

The first one: I cannot update BIOS (there is 1.50 in use, I want to update to 1.60). The instruction does not work: I connect Teac USB-drive on USB-port, switch USB-FDD emulation to Enable, switch notebook On with F12 pressed, the message "Ready to update BIOS..." appears, I presed key, but nothing happend. What's wrong?

The second one: I cannot install Windows XP on to notebook (it does not boot neither FDD-USB, nor External DVD-USB).
How can I install Windows?

Thank you.
Mikhail

Answer:Portege 3410 - How to update BIOS and install XP?

Hi

Just one question: Why do you want to update the BIOS? Is it really necessary?
I ask this because this update is always a little bit risky and you could damage the ROM module.
Anyway, have you tried to load default settings in BIOS before you start the update and install XP?

You can install XP without CD. Therefore you must copy the i386 folder on the HDD from another computer and some booting files for HDD? I think you should search a little bit with Google to find workaround for this. You should find enough! ;)

4 more replies
Relevance 62.32%

Greetings all,

Portege R830-138 Current BIOS 3.7

I am unable to update the BIOS to either 3.8 or the latest 3.9 version. Error: This Computer Is Not Supported.

VAP is installed and modules are working. A previous forum post suggested that it may be related to the recent Intel Management Interface firmware update which I had applied and am unable to uninstall or rollback.

Any suggestions?

THKS!

Answer:Portege R830 - BIOS 3.9 Update Error

Hi

A friend of mine has updated the BIOS from 3.7 to 3.9 without any big problems.
It could be possible that you cannot update the BIOS because of the missing or disabled TVALZ services.

Go to Control panel -> Administrative Tools icon and click services.

Here you can check if the TVALZ service is available ? if its available, enable it and then try to update the BIOS.

If this will not work, you will need to recover the notebook using Recovery HDD or Recovery disk? The BIOS update should functions using the Toshiba factory settings

4 more replies
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HI, I have Portege M700 - 116 with Vista Ultimate SP1. And I download a fresh BIOS (P005Bv160.exe) from [http://ru.computers.toshiba-europe.com/] version 1.60-WIN date 10/10/08. When I try to install it I have an error window said:

Unsupported product type is installed.
BIOS Package BIOS version: Ver.1.60
Current BIOS version: Ver.1.50

So my question is... WHATS WRONG?? What a product type? This BIOS update is OS independent and language independent (world wide), so i think many people with M700 will have the same problem. Is it some problems with previous version of BIOS? which I downloaded from the same site month ago. I dont understand, the BIOS installer for Windows was made to make the process easy, but it does not even work...

Answer:Portege M700 - 116 BIOS Update Error

Hi

I see you are using the Vista Ultimate.
I doubt this is an original preinstalled Vista version.

The error message: Unsupported product type is installed says that the product (software OS) which is preinstalled is not supported by BIOS. I think the error is related to the preinstalled Vista Ultimate. Possibly the BIOS cannot be updated running Vista Ultimate.

SO it would be very interesting to know if you can update the BIOS running Toshiba preinstalled OS.
Should check this!

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Relevance 61.5%

Hi to all.

Pls. help...

I have tried to upgrade my bios to new version but I cant.

I just download bios update from toshiba site for portage r600 for my model no. (bios update 1.80-win), I unpack zip, execute exe file, but error popup came up:

TOSHIBA BIOS Package Ver.3.2.9
Unsupported product type is installed.
BIOS Package BIOS Version : Ver.1.80
Current BIOS Version : Ver.1.40

So my question is what I`m doing wrong? I`m trying to upgrade my bios from windows.

my windows version is: windows server 2008 enterprise x64 SP1 (dont ask why i simply must run server 2008)



THanks.

Answer:Portege R600 - Cannot update BIOS using Win server 2008

Hi

Your windows OS seems not to be the Windows which has been preinstalled on your Portege?
You cannot update the BIOS using this windows server 2008 enterprise x64?

You will have to switch to the system which was preinstalled by Toshiba?

Bye

4 more replies
Relevance 61.5%

Hi there.

I manage an IT company, and some of our equipments are portege z930.

We use Linux as the main OS, and in order to use all HDD space, we've erased Windows partition.

How can I update BIOS from a Linux operative system? I asked in an official technichal support company, and they told me they use an special linux live CD handled by Toshiba.

I don't know if I can get this live cd somehow. If not, I'd like to know how to update our Bios without having to reinstall Windows OS.

Thanks in advance!

Answer:Portege Z930: How to update BIOS having LINUX/UNIX OS

As far as I know on BIOS download page Toshiba offers Windows version only. Generally speaking Linux is not supported at all.
Try to contact nearest Toshiba service provider and ask for help. Maybe they can obtain such special CD.

By the way: why you didn?t prepared machine (BIOS update) before you have started to install Linux?

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Relevance 61.5%

Hi, I have a Portege M100 and I am trying to update my BIOS from version 1.40 to 1.50 using the windows update utility.
But when it gets to the screen where it says preparing to update BIOS, up pops a message saying user is not authorised to update BIOS?

There is only 1 user account on the pc and it has admin privaleges, using WinXP sp2.

Any help would be apreciated.
Jason

Answer:User not authorised to update BIOS - Portege M100

Hi

How did you try to upgrade the BIOS? From the Windows or did you use the traditional procedure?
According to this document you should use the traditional BIOS upgrade procedure.
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?z=234&service=EU&from=faq_selection&CFID=B IOS&FID=TRO0000000b07

But why you want to upgrade the BIOS?
Did you have some serious problems which the BIOS upgrade can solve?
Please note that you should upgrade the BIOS only if you have serious problems and if you know that the BIOS upgrade will solve the problems.

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Relevance 61.5%

I recently updated the BIOS on my z30c pt263e as per advice from the toshiba update application installed on my PC.

Since that update, my LAN (wireless) and bluetooth have been behaving abnormally, including:
Connecting to various wireless networks, but not being able to access the internet. In order to do so, I have to do a wireless troubleshoot in windows, which resets the wifi adapter, then it works againIf I switch between networks (say a wireless, to a hotspot wireless on my phone) it does the same thing. Will connect to the network, but not access the internet, necessitating the same resetBluetooth has started to work abnormally at the same time, including saying my bluetooth keyboard is paired, but it won't recognise any input from my keyboard.

I've since downloaded and reinstalled both the LAN and Bluetooth drivers from the Toshiba website. This has NOT fixed the problem.

If toshiba is not aware or not going to do anything about this, can someone please post a link to the previous BIOS version (which isn't available when I search on the EU support site) so I can at least verify if it was the BIOS update causing the problem

Answer:Portege Z30-C Latest BIOS update causing LAN and BT problem

Could anyone post the immediate prior BIOS for z30c PT263E. The one recently released (24 January) seems to have resulted in me having new Wireless networking, and bluetooth problems.

1 more replies
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my PORT?G? Z930-118 failover and wont start after i upgrading in middle of upgrade i remove power and press shutdown bottom after that i see the power and wireless but screen still black ?

Any help please

Answer:Portege Z930-118 wont start after BIOS update

Hmmmm.... BIOS upgrade interruption has screwed up BIOS and that?s the reason why your notebook doesn't start properly. BIOS is damaged now.
In such case you need professional help by authorized Toshiba service provider.

On this forum you can find many threads about similar problems. Some people have tried to fix this alone and if you are interested to read how one other forum user has fixed it check please this thread.

Ayway, you can contact nearest Toshiba service, explain the situation and ask for help.

2 more replies
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Hi.
I'm trying to update the BIOS on my newly bought but secondhand Portege R100.
I installed the Common Modules driver after it didn't work the first time but now when the BIOS update starts I get an error window pop up saying "user is not authorized to update BIOS". Where do I change that?

I'm not particularly computer savvy so please be gentle with me.

Jim

Answer:Portege R100: BIOS update - user not authorized

Hello Jim

Is there any special reason for you to make BIOS update? Have you made clean OS installation?

5 more replies
Relevance 61.5%

Hello Forum,

i have exactly the same problem as described here, 2 years ago:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

I need to update my BIOS, but i cant because the BIOS Updater tells me that Intel-TXT is enabled.
Unfortunatelly i cant disable it in my bios. Its just not selectable. The "cursor" just jumps over it.
I can only "Hide" it which doesnt help.
I have the same for the VT-d and VT-x setting in the BIOS. This is not selectable or changeable as well.

TPM isnt enabled though...
I installed the infineon suite and it tells me that i need to enable TPM in bios to use it. :-(

I have an very old Bios Version 3.1 and i read in the changelog that in V3.4 and 3.5 there were many TPM related changes....

Anyway....
Back then, a user named Paolo30 uploaded a file P007Dv360A_EC77V140.zip to 2shared.com which fixed this.
Unfortunatelly this file was deleted on 2shared.com

can someone please provide that file (or a later bios update) which fixes this?
Thanks in advance.

Answer:Need Portege R830 BIOS Update without Intel-TXT Check

Port?g? R830-10P belongs to the PT321 series so you need BIOS released for Port?g? R830 PT321

You can download such older BIOS versions from different Toshiba driver pages.
For example: http://www.toshiba-asia.com/sg/support/drivers

On this Toshiba Asia page I could find all BIOS for this Portege model.

3 more replies
Relevance 61.5%

Hi,

I recently picked up a Portege M200 and installed (via PXE - network install) Windows 7 on it. I would like to upgrade the BIOS as it's still at the original BIOS (1.1). I downloaded and extracted the pkg and tried to install via Windows but it says my OS isn't supported. I don't have an external CD drive or FDD - how can I update the BIOS? I tried to put it on a USB drive but there doesn't seem to be an option to boot from USB.

Thanks!
Jerry

Answer:Portege M200 BIOS update running Windows 7?

Ok, I'm thinking I could use an SD card but I see it's not recognized by Windows 7 and when I put in a card, nothing happens...

Anyone know where I can find a driver for it? I do see there are 2 devices not recognized - one "Base System Device" and one "Unknown Device"...

And I see it doesn't recognize the video card either - just uses Standard VGA Graphics Adapter which seems to work fine...

2 more replies
Relevance 61.5%

The new BIOS release (1.8) for Portege M400 solves the problem of fan noise. The readme.txt explains that the temperature will be increased only in three degrees. Very important patch, very recommended for M400 users.

Now i can use my tablet in my business meetings without having to give explanations to the clients of the noise of the ventilator.


Greetings.

Answer:BIOS update has solved fan noise of Portege M400

Hi,

good to hear that Toshiba has done something against this annoying thing. Thanks.

Bye

5 more replies
Relevance 61.5%

Hhi

please help me with my portege M400, I installed a new localized version of Windows XP , then I started to download the drivers from Toshiba website, and the first thing I did is installing the new BIOS update. I don't know which version was it. Then it asked me for restart, after I did the restart the device doesn't boot anymore, and I can see only a blinking orange LED, :(

Please how can I reset my old BIOS? Is it the end of my Toshiba?
I'm now in a forign country and there are noToshiba service center near to me

Please is there anyway to help me

Answer:Portege M400 - doesn't start after a BIOS update

Hi!

I think in this case you must go to an ASP. I don?t see another solution for this problem because I think the ROM module must be reflashed or the completely mainboard must be replaced.

On the Toshiba website you can search for the nearest ASP:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

And if you don?t find an ASP in your country just contact an ASP in another country. I?m sure that they will try to help you.

Bye

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Hi,

how can I update my BIOS when using Ubuntu Linux?

The reason why I'd like to update my BIOS is that on the one hand Ubuntu
writes an error message during boot-up and recommends to upgrade it and on
the other hand I'm afraid that there is maybe a temperature problem, at least the
notebook becomes slower after working for a while.

The notebook operating temperature usually is between 45-64 degrees.
The fan turns on at 62 degrees and turns off at 52 degrees.

Temperature seems to be pretty normal I would say but I think its not normal that the
notebook becomes slower when operating above 50 degrees.

I already opened it, it seems to be all right with the cooling unit, no dirt e.g...

Maybe I just persuade myself I and the performance is completely normal for a PIII with
866MHz??

Thank you

Answer:Portege 2010 BIOS update / operating temperature

Dear Julio

I presume you know that Linux is not supported OS and designed BIOS update is created to be performed in running Windows OS. This nice Portege is known to me and I know very well that it is not the fastest notebook and it is designed for business purposes like working with Office, e-mail communication and every other everyday activity.

Because of that answer to your latest question can be: yes you persuade yourself.

5 more replies
Relevance 61.5%

I have a Portege R500 model PPR50E with Vista Business pre-installed. I am wanting to move to Windows 7 and so, as a first step I want to update the BIOS from 1.5 to 1.6. I obtained the correct file from Toshiba (bios-20080325071859 containing P0058v160.exe), but when I try to run the application it fails with "This computer is not supported".
I have checked several times that I downloaded the file for the R500....

Can anyone help?

Answer:Cannot make BIOS update for Portege R500 (PPR50E)

Hi

That?s strange.
Did you change something on you installed Vista?

In different cases the BIOS cannot be updated because some essential tools like common modules for Win XP has not been installed.
If you are using vista you don?t need Common Modules but I recommend reinstalling VAP.
Then you should try to run BIOS update again.

Otherwise use the recovery disk and set the notebook back to factory settings.
After the notebook has been set to the same state like at the first day of purchase, you could run BIOS update.

1 more replies
Relevance 61.5%

Hello

I have an old M800-106 (model PPM81E-00K00JEN). It is good condition and has been reliable, and I don't want to scrap it. Unfortunately the Windows based BIOS update from Toshiba's website froze during it's operation, and now the laptop won't restart.

The cost of sending it to an authorised service provider to repair is significantly more than the cost of replacing the laptop, and I'd be charged even if they didn't fix it. I'm not saying it's expensive - if someone has skills and does some work they should be paid for it, but it's not what I want to spend money on for this laptop.

Environmentally it'd bad to just chuck the laptop away/take to the recycling centre.

I could strip the motherboard out and send that away to have the BIOS chip replaced or reprogrammed, but that would be time consuming and risk me damaging it.

I would like to attempt to flash the BIOS chip, using the crisis Phoenix tools that are available online, but so far haven't found a *.rom or *.wph file to use.

Where can I get the BIOS file - to be honest any version that suits this laptop would do, it doesn't need to be the most recent one.

Any helpful advice gratefully received.

Matthew

More replies
Relevance 61.5%

I'm having problems with my R500, so thought I would update the BIOS.

I am directed to download bios-200803250781.zip

This contains the file P0058v160.exe

Starting that process leads to:

"install2 has encountered a problem and needs to close"

Do these BIOSes have to be installed incrementally? My r500 is an early one and currently running v1.00.


BBuild

Answer:Re: Portege R500 - Bios update installer crashes

Hi

If you want to update the BIOS then you have to download the BIOS package and have to unzip it firstly.
Then execute the exe stored in the folder.

I?m not sure why the error message appears but please ensure that the Common Modules are installed on your system.

If the error will still persists then this could be a problem with the installed Windows OS and not with the BIOS software.

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Relevance 61.5%

Hello,

I have Protege R600 (accordint to the sticker and to the serial number, it's Portege R600-102, Part Number: PPR61E-00600CEN and I'm unable to upgrade BIOS from its current version (1.6) to the newest one available on support & download site.

Namely, according to my criteria websipe presents 3.00-WIN version, which contans zipped executable called P006Bv300.exe; when launched it displays 'This computer is not supported' message.

Which BIOS should I use?

Answer:Portege R600 (PPR61E) - BIOS update not supported

Hi

Did you download the right BIOS version for your notebook? Are you sure?
Check this!!!

By the way: Did you exchange the mainboard or an authorized service provider?
As far as I can remember I did read a thread here about the same issue. The user reported that the update wasn?t possible after mainboard exchange. He went to ASP again and they guys did update the DMI informations. After this the update was possible!!! :)

5 more replies
Relevance 61.5%

Hi

I've upgraded my M400 to Vista.

Now I'm installing all the Tosh Vista drivers. According to the instructions, the first thing to do is to update the bios.

So, I download the bios (v3.60) from the site and run the .exe, but it tells me I need the common modules.

The only common modules I can find on the Tosh site are for XP.

Can anyone help?

Thanks

Steve

Answer:Portege M400: Cannot update the BIOS after Vista installation

Probably you have to update the BIOS before you will install the Vista on the notebook.
Then you could install the Vista again.

3 more replies