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Dell Inspiron 17 left alt key malfunction (multiple keys activated when pressing the left alt key)

Question: Dell Inspiron 17 left alt key malfunction (multiple keys activated when pressing the left alt key)

I own a Dell Inspiron 17 5767 laptop, and have encountered the a problem as shown in the image below:
When I press the left alt key on the laptop, it activates multiple keys, including the F4 key, and forces the windows that I've opened to close. This is not due to other keys being stuck, since I've tried the on-screen keyboard, on which the left alt key works perfectly. The right alt key works as it's supposed to.
I also tried the left alt key in safe mode, which still malfunctions as shown here.
Is this due to corrupted registry? Any suggestions?

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Preferred Solution: Dell Inspiron 17 left alt key malfunction (multiple keys activated when pressing the left alt key)

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Answer: Dell Inspiron 17 left alt key malfunction (multiple keys activated when pressing the left alt key)

Hi leochi,
Thanks for posting.It doesn't sound like your registry is corrupted, but sounds more like your keyboard needs to be reset.Here is some information from another user
If that's not working for you, then please run a systems diagnostics by pressing F12 at startup or by running Dell Support Assist. Make a note of any errors you encounter and contact Tech Support. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session

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I got this new Dell Inspiron 7568 about a week ago. Since I got it the up and left keys have not worked together. They work individually but not together. This does is not isolated to my computer, the display computer at Best Buy also had this issue. This is a big problem because I need those keys in order to test my programs. I have looked in many places some say it is a problem with the bios other say with the drives and others say with the hardware.
I have already tried calling technical support and they could not do anything about it. This is not the first post regarding this problem: (slightly different model). My last computer was also a Dell Inspiron but an older model and it did not have this problem. 
I have been I loyal Dell costumer for a long time please help.

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Hi all- I just got my T440s a few weeks ago and I love it. I just discovered a weird issue: both the alt keys and the space bar do not work when holding the up and left arrow keys simultaneously. I discovered this while playing a racing game. While holding up and left arrows, pressing either of the alt keys or the space bar produces no effect, and the laptop makes a "blip" noise. All other keys seem to work while holding up + left arrows, and holding up + right arrow doesn't change a thing. I looked at the Ease of Acces settings (I've got Win7 Pro 64) and turned off all Filter Keys, Sticky Keys, etc. I'm running the latest BIOS, if that's any help.  This is kind of annoying, so I'd appreciate any help. Thanks!  


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Answer:T440s - alt and space keys don't work when pressing up and left arrows not going to be fixable. Recommend rebinding the requisite keys to a working set of combinations.

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My Dell Inspirion 3148 (Intel i3) laptop's certain keys are not functioning, I have updated all the drivers now what can be done?
performed all steps as asked by agent here....

but still the issue

Answer:Dell Inspirion 3148 keyboard (left side keys like 1, Q, A, Z, Caps Lock) keys are not functioning)

I'm assuming you have windows 10 on the system.....
I'd suggest you check Sticky keys in control panel. You might have mistakenly turn it on.
At the left bottom of taskbar, right click windows icon, click on Control Panel, Ease Of Access, and then Change How Your Keyboard Works. If there's a check mark in box - Turn on Sticky keys) then uncheck it and click Apply.

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I'm new to the forums.. but Recently my up and left keys will not work for some reason, I don't know why (no water damage or anything). But What really concerns me is that the up key is also my brightness up key. I turned my brightness all the way down on accident, now is there any way I could bring it back up?

Any help is much appreciated.

Answer:Dell Latitude D620 up&left keys not working

Hi Nurein615 and Welcome to the Windows7 Forum:
If the keys are simply not functional anymore, then I suggest you talk to Dell for support, and possible RMA if you are still under Warrantee. Maybe a Sensor problem.

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I got a DELL Inspiron 7559 in July 2017. The rear left corner is already pulling a part at the seam. It doesn't seem to be the hinge, but it does pull further a part when opening and closing the screen. 
I called DELL support. Even though the computer is only 5 months old, this problem isn't covered under warranty. 
Online, it looks like several other 7559 buyers have experienced the exact same problem. It seems unethical of DELL to have a recurring manufacturing problem and refuse to repair it.
Any suggestions on options to get the split repaired without spending $140? 

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A couple days ago I noticed the sound coming out from  my laptop was horrible like a crackling sound coming from the speakers. I tried the diagnostic.. and it looks like the left speaker is not working and the right is doing that awful sound like a crackle or rattle sound. Using the bass makes it worse.  I used to have perfect stereo sound with nice bass  using Realtek Sound system configuration and Maxx waves.
what could have happened? could it be a hardware issue? I ran the test but that doesn't solve the problem. 
Please help!! 

Answer:Dell Inspiron 15 7547 left speaker not working

GiselaCI tried the diagnostic.. and it looks like the left speaker is not working
Hello. If the diagnostic tool you used was the audio test in the ePSA daignostic, and you did not hear the test tones in the left speaker, then it has either failed or become disconnected. Connect tech support to schedule a repair.

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Hello guys , I have little question about dell inspiron 15 7659 's touchpad/trackpad can I use it to click on the right  and left button on the same time or my laptop is defected I know the click button can only click left or right so it's impossible to click right and left on the same time so I am asking if is it possible to click on the  right button of the touchpad and clack on the touchpad (not the button) which is equal to the right button click ... 
okay hope I did explain my question well and thank you for helping in advance 

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my dell inspiron left speaker is not working even after whole restorartion.
I also updated the audio driver but no gain.
while testing with dell audio, when the screen show the audio output from left speaker but the audio comeout from the right side but that sound is very, and when it signals for right then fine.

tell me what should I do to resolve the problem.

Answer:dell 13 inspiron 13 7000 2 in 1 left speaker is not working

IAMRAMKING not working even after whole restorartion.
Hello. A speaker that doesn't work after restoring with the Factory Image is because of hardware failure, either a loose connection or dead speaker.
If you want to perform another test to make sure, run the audio test in the ePSA utility (or PSA on some models). These tests are in motherboard memory and do not depend on Winows or drivers -- in other words it is a purely hardware test, so if you don't hear the sounds during the test, it means hardware failure.
IAMRAMKINGtell me what should I do to resolve the problem.
If the laptop is still under warranty, contact tech support to have it repaired.

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my grandfather bought me a laptop and I'm planning to use it for online college. The charger was 45w and came with the laptop,  that charger ended up bending near the charge and I had to order a new one from a company that wasn't dell. Thr new charger is a baturu 65w and the laptop is charged because the blue light is full and not yellow/orange. Now when I hit the power,  five seconds later it blinks and turns off. There is noise but no startup. I try again and nothing. I followed things online and nothing. Is it the battery?
I couldn't get a new charger straight away when it had no charge but I made sure to leave at least 15+ left of battery

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Just noticed this, someone else I noticed here had the same exact issue. This is a problem, my laptop is far from a year old. Please look into this Dell.

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Got my new inspiron 7567 laptop yesterday and found out that i only heard sound through the left speaker everytime. Went through the audio test for left and right channel output on youtube and tried to windows test option in playback devices windows 10,still everytime even if the animation says it playing through left and right speakers separately i still get audio from the left speaker both times.Is there some setting i am missing out on or is it a hardware issue.please help 

Answer:Audio playing through left speaker only on dell inspiron 7567 laptop

sandy5837Is there some setting i am missing out on or is it a hardware issue.
Hello. This is the audio hardware test for the laptop's internal audio hardware. It works differently from the other tests. If no sound is heard through the laptop's right speaker during that test, then the cause is hardware failure. If it passes, then it's software.
If it is software, then download and install a fresh copy of the audio driver. Get it from your model's support page, or I can give you a link. Installing a fresh copy will re-set the audio settings, which would fix it if the cause is mis-configuration of the settings.

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I have a new Dell Inspiron 7000 (7579), purchased Feb 2017. Actually two of them. Same results on both laptops.When I use headphones, signals from both the right track and left track come out of both sides of the headphones. I have gone through every setting that I can find. Settings are set to stereo, and there are no enhancements on.
The tracks play out of the speakers as split tracks. The tracks play out of the HDMI port properly, as well as USB playback devices.
I have tried multiple sets of headphones. Identical tracks and headphones work properly on other older laptops and other equipment. (I am an audio engineer for a living).
Any help is appreciated.

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My 6 month old Dell Inspiron 7559 has starting coming apart from around the left side hinge. The keyboard plate is being separated from the bottom chassis and can see inside. Dell support say its damage or wear and tear. Really!. The laptop has been at home and not moved beyond 5 feet for the last 6 months. There is NO damage and even a microscopic inspection will not reveal any damage. Wonder how UK support brushed me off even after sending photos and saying not covered by warranty. Had been a Dell customer for last 12 years and this is my 4th Dell and definitely the last one. Cannot stand a company like this

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Hi, I am currently using Dell Inspiron 14 7460 (for about 2 weeks). Lately, I just saw the left palmrest (near the touchpad) is slightly opened (it is visible when I use my laptop in a well-lit environment). For more details and pictures, please refer to this link:
Are those conditions still considered as normal? And if they aren't, could I claim the warranty for that?

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Dear all:

New to the forum.  Thanks in advance to anyone able to help.  I have two issues that seem to be related.  Today at some point I could not longer use my right or left click buttons on my laptop.  The touchpad still works in the sense that I can move my cursor and if I tap once on the touchpad (not the left/right buttons) then it will select a link.  There is no right-clicking capabilities on the touchpad itself.
I "attempted" to reinstall the driver.  Not sure if I was successful doing that, but seeing as how half of the touchpad functionality works, I'm not positive it's a driver issue.
After restarting my laptop I tried again to click on the left/right buttons and became frustrated and wanted to see if they were stuck, so I pressed down hard.  My laptop proceeded to shut off immediately.  Frustrated, I disassembled my laptop and checked out the touchpad sensor to see if I could spot something wrong.  Everything appeared to be in tact.  I reassembled and the laptop powered on, yeahh!!
I once again tried to press the buttons and nothing happening.  Again I pressed harder than normal and the laptop shut down.  I was going to disassemble it again however I got halfway before trying to power it on and the laptop powered on again.
My first issue is:  Why is my laptop suddenly shutting off when pressing hard on those buttons?
My second issue is:  How can I fix those button... Read more

Answer:Dell Inspiron 1555: Touchpad issues (right/left click not working and powering down....)

I am having the same issue. However, my computer is not shutting off. The right/left click just stopped working. I downloaded the driver, and nothing happened. My computer now won't restart and my shutdown is really slow. I wish someone could help with this issue because DELL wants $145 to fix the problem!

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My Inspirion 15 - 7000 Series 7559 is still under the 1 year normal warranty.

The plastic around the left hinge of the laptop seams to have given away and they computer starts to crack up and open when you want to move the screen to open or close it.

I have informed myself on the issue and it seams that Another 20 people have the SAME issue with this dell Inspiron 15 7000 7559 model:  The plastic around the hinge opens up!
Here is the Record of that forum :

 It seams that dell made a sticky post saying hinges are not covered by the warranty. And that the issues is caused by physical damage. the computer is in mint condition and has been taken care  and of course never been drop.

Mr  DELL-Chris  a dell spoke person said on the previous Link I provided:
In our usability labs with volunteers, we noted that the wear and tear on the left hinge was in how users repeatedly incorrectly opened the lid on the right corner putting stress on the left hinge.
Correct = Raise the lid by grasping the center of the lid and opening
Incorrect = Raise the lid by grasping the right corner of the lid and opening which adds twisting torque to the left hinge.
The policy will remain. Hinges are considered a consumable and fall under the Dell Wear & Tear policy.""
I was always careful to open the computer with 2 hands from the center as indicated. I have a collection of laptops since an early teenage age and handle my ba... Read more

Answer:Dell Defective Inspiron 15- 7000 Series 7559 Plastic Around Hinges On the Left side

Hi bolvrek,
Thanks for posting.
Apologies that your system is not working as you expected.
Unfortunately it would be impossible to say that all of the systems you've noted in your post have the exact same issue as yours, as there are too many variables and environmental conditions to consider.  Each one would have to be evaluated individually, which is why Dell Tech Support advised you to send it in.  You will be asked prior to any repairs to authorize or cancel the repair prior to starting.
If you feel your situation requires escalating, you can always fill out an Unresolved Issues Form.  You will need your Service Request number.

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Yes, I am using a laptop, I've made sure the drivers are up to date, and no, I can still move the cursor after pressing a key, ONLY the left click is temp. disabled.

Answer:Can't left click for ca. 1 sec after pressing any key

Run sfc & dism.

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Hello, today I've noticed that I can't left click on my mousepad (but USB mice work) while pressing any key on the keyboard. This applies everywhere, desktop, apps, games, whatever. Any help? Thanks.

Answer:Can't left click while pressing any key

Fill out "My System Specs" in User CP so we know what hardware you have please.

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So i just bought this thing yesterday from office depot. what is happening is if i rest my forearms on the case of the laptop it will left click on the touch pad. which is very annoying since it always makes me start typing where ever my cursor is at that time. Also if and press very lightly up from the bottom of the laptop right below the touch pad and it will do the same thing i think something is screwy here.

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I cannot left click my trackpad mouse while holding a key. This is a problem that occurs quite frequently in gaming. I am aware that this issue is present due to its need when typing in order to prevent clicking around on the page accidentally while typing, but I cannot find the option to toggle it off.

I am running Windows 8.1 on a Toshiba Satellite. The trackpad is a Synaptics ClickPad V0.0 on SMB port. I have entered the control panel and searched under Devices and Printers > Mouse > Device Settings > Settings and here there is no category for this issue. The categories mainly concern multiple finger actions such as zooming or triple finger clicking but under simply Clicking it only has options for multiple finger clicks and under Tapping only involves disabling the pad with the top left corner and dragging icons. I had an issue before where I could not use the mouse at all while pressing a key, but this was resolved by turning off the SmartSense palm sensor. Now the only issue is clicking while pressing a key and this issue is not resolved with any options under the SmartSense category. I do not know where else to look for solutions to this problem. It seems like it should be an easy toggle somewhere but I cannot find it.

If anyone could assist me in solving this issue it would be greatly appreciated.

Answer:Solved: Left Clicking while Pressing a Key

Did you mean to mark this solved? To be honest I can't offer any advice about the problem. But if you didn't intend to mark it solved, you need to re open it so that people won't just skip past it.

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First off, I'm not a computer savy guy. Here's my issue. As an example of my problem, when my son plays minecraft (Chrome browser), he tells me that when he is holding down a key on the keyboard to move his guy, the left-click on the touchpad won't respond. Only when he lets go of the key, the left-click then responds, which ruins his gaming experience since he can't "move and attack" at the same time. Btw, this also happens when he plugs in any external mouse too. This also happense whenever I try it on any website, etc, but is has never really been an issue for me, a non-gamer. I have tried this on other computers, and the left click on the mouse will respond when holding down a key.
Is There a simple fix for this in settings or something? I can't seem to find anything that will correct the problem, and have no idea why it's happening on this computer.
Using a Lenovo Y560 ideapad. Thanks in advance for the help!!

Answer:Please help! left-click won't work when pressing any key on keyboard.

try this
1. get a new keyboard
2. download minecraft onto your computer (

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Hi, I'm having a problem with pressing the spacebar and leftclicking with the trackpoint or moving the cursor with the touchpad. I have Windows 10 and all the Drivers are up to date! This shortcut is used for viewport navigation in Houdini. This problem is also present in other Applications.  Any Idea how to fix ths issue?

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Hello, when i use the keyboard I can't click the left side of the mouse. It doesn't work at touchpad or any usb mouse. I can make the move mouse but it doesn't work left click while press keyboard. Left click work just 'Ctrl', 'Alt', and 'Shift' keys when i use keyboard.  I removed synaptic clickpad driver, but it still continue and this solution doesn't works for me :

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Hi, I'm having a problem with pressing the spacebar and leftclicking with the trackpoint or moving the cursor with the touchpad. I have Windows 10 and all the Drivers are up to date! This shortcut is used for viewport navigation in Houdini. This problem is also present in other Applications.  Any Idea how to fix ths issue? 

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As stated in the title, the buttons do not work for a while after pressing a key on my keyboard, however i can still move the cursor and scroll. I tried youtube videos and they said i have to go to additional mouse settings in mouse and touch pad (Windows 10), after that, i couldn't go into device settings to fix the problem because it isn't there at all.
Mouse: X-craft Trek 1000 (Alcatroz)
Keyboard: V-AC8208 (Valore)
Laptop: Inspiron 5448 (Service tag is HJXLW32)
OS: Windows 10

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Problem: I don't know if it's a Windows/Lenovo feature or bug. Holding the Up/Left/Right Arrow Keys makes a beep. Doing this 3 times causes the computer to hold Shift key for the rest of the session. What I've tried:Windows Update to latest version.Lenovo Updated to the latest BIOS and some recommended software and drivers.Upgraded to Windows 10, both WIndows 7 and 10 do the same thing.Disabled Windows sticky keys Checked the taskbar for any icons when it does this, none.Checked for malware, none.Also, the only way to fix this temporarily from what I know is to restart the computer. Still, it's annoying to randomly set this off. Is there a way to turn this feature off or get the bug fixed? Thank you

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Hi, I bought a G570 i3 platform for my fiance on 28th of April and I'm really pleased with the laptop in many ways. The problem i encountered was a bit bizzare and odd. My system crashes with repititve sound lines gong all over the screen when put a little pressure on the left hand side palrest. This is more towards the left edge near the mic. This worrying me a lot as i fear it may damage my laptop. I'd like to know what is underneath tha section, and if some one else has had the same issue. Thanks & Kind Regards, Asanka

Answer:[G570] Pressing on the left hand side palmrest crashes the laptop

to prevent future damages, i suggest you to contact lenovo support line to make sure if it's hardware issue, it'd be better you to upload some preview if you can.

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I recently discovered a difference in the volume; the left speaker of the laptop has been functioning normally while there seems to be very low to no sound coming from the right speaker.

Any suggestions?

Answer:Dell Inspiron 15 5559 Audio - Right Speaker has low volume while the left speaker functions normally

Hello.You didn't mention the headphone jack, so if you have not yet done so, plug in headphones and see if the balance is okay in them. If the headphones check out okay, then most probably it's a problem related to the speakers.
The test for speakers is the ePSA audio test. It is a hardware test, which means that if the test  tones are very low in the right speaker, but normal in the left speaker, then there is hardware failure somewhere, related to the right speaker.
If both speakers sound normal during the test, then the problem is in the software. Do the usual things like re-install the audio driver, check the balance levels in the Sound properties, try different audio sources, etc.
Re-installing the audio driver resets the settings to their default configurations, so if you do it then you don't have to bother with things like volumes and balance settings, because they will be okay.(Also if the balance is okay through headphones, then it should be okay through the speakers too.)
Here is how to do a simple driver re-install:
1.    Open the Device Manager.2.    Expand the "Sound, video & game controllers" category.3.    Right click on "Realtek High Definition Audio".4.    Click "uninstall".5.    Do not check the box to “delete the driver software for this device”. 6.    Restart the computer. Windows will detect your device a... Read more

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Hello all. I have been reading many horror stories about the left hinges of Acer laptops always breaking and unfortunately, the exact same problem as happened to me. At first, a slight pop sound occasionally happened when normally closing or opening the laptop. Now when I attempt to close it, the plastic casing around the LCD screen begins to split and the laptop is unable to close. Apparently this is a common Acer problem and I am so upset this is happening! I typically buy Acer laptops and I do not know what to do. Anyone with any advice? Thanks

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So I have a Mcrosoft Mobile Mouse 3500 and I have noticed that sometimes it malfunctions. Basically, sometimes it's almost as if the left click is sticking and I wonder if it's the software of a faulty mouse. For example, sometimes I can hold the mose pointer over a window without clicking any buttons but it repeatedly opens and closes the windows very quickly almost as if i were rapidly hitting the left click. Has anyone else had this issue.?

Answer:Mobile Mouse 3500 left click seems to malfunction

Bad microswitch in the mouse. Had this problem recently with my G500, had to RMA it. Try it on another PC just to rule out software issues. If it is out of warranty you can try to open the mouse and clean the area surrounding the switch.

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I am having a rather debilitating problem, In bioshock infinite the first fight after finding the girl and escaping the....bird thing. My left click to fire function is malfunctioning it will fire randomly and sometimes work but othertimes not. I don't believe it is a hardware issue as the mouse works fine for every other game, but this has been a recurring issue that has presented itself in Fallout LoL and bioshock, Did i contract some weird Gamer targeted virus or something? or whats the deal?any ideas? i'm going to do a fresh install if i can't figure it out and post updates but id rather not have to do that. also i will record a video and post it so you can see more of what is wrong. Ok thanks.

Answer:FPS(Bioshock infinite) Left click to fire malfunction

what are you running for a computer... hardware specs or make/model etc, also are you running Windows 7 or instead 8 or 8.1?I had some mouse issues with 8 and 8.1 and thats why i mentioned that. Have you also tried a different mouse to pinpoint whether its the computer or mouse acting up?

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I am having a rather debilitating problem, In bioshock infinite the first fight after finding the girl and escaping the....bird thing. My left click to fire function is malfunctioning it will fire randomly and sometimes work but othertimes not. I don't believe it is a hardware issue as the mouse works fine for every other game, but this has been a recurring issue that has presented itself in Fallout LoL and bioshock, Did i contract some weird Gamer targeted virus or something? or whats the deal?any ideas? i'm going to do a fresh install if i can't figure it out and post updates but id rather not have to do that. also i will record a video and post it so you can see more of what is wrong. Ok thanks.

Answer:FPS(Bioshock infinite) Left click to fire malfunction

what are you running for a computer... hardware specs or make/model etc, also are you running Windows 7 or instead 8 or 8.1?I had some mouse issues with 8 and 8.1 and thats why i mentioned that. Have you also tried a different mouse to pinpoint whether its the computer or mouse acting up?

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All of Sudden Ctrl and arrow keys stopped working Rest of keys are working properly . 

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Hi, I've had this problem since I upgraded my laptop to Windows 10:

When I play a game, like Team Fortress 2, I use Z, Q, S and D to run.
However, when I press multiple buttons at once, like Z and D to run forward and to the right, the problem occurs (also when I'm not in-game). What happens is, when I stop pressing the Z button, it still acts as being pressed, meaning my character won't stop running (sometimes it even takes 7 seconds or more!). I tried updating the keyboard drivers, I tried reinstalling them, but neither worked.

Answer:Pressing multiple keys at once

Bump... I really need a solution for this asap!

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IIm having trouble pressing multiple keys at once on my keyboard (mainly for playing games).Strangly it doesnt apply to every key combination, but mostly when 2 kwys are hed down, the 3rd doesnt register. Ive tried different keyboards and problem still occurs.Any help would be greatly appreciated. Cant find the answer to the problem anywhere!

Answer:pressing multiple keys

this could possibly be a lack of ram issue - if the ram is fully utilised by the game it has not enough spare to read all key presses. Check the minimum requirement of the game against your installed amount.

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Hey there, I'm an avid gamer for the most part, and i'm having a problem involving hotkeys, See there are times when i have to press 2-4 keys at once in game, sometimes holding them down, which causes my computer to have a spazz attack and beep annoyingly while it ignores the commands of most of the keys. Does anyone know of a way to fix or better this problem?

Answer:Pressing multiple keys at once

Start -> Control Panel -> Accessibility Options -> Turn off StickyKeys.

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I have a E560 & when using the up/down/left right arrows (no on the number pad) occasionally it will put the corresponding munber in.  ie, if in Excel & pressing the arrow keys, it will drop a number in, 2 for down, 6 going right etcThis will happen once in approx 10 key presses.Any ideas?

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I have a E560 & when using the up/down/left right arrows (not on the number pad) occasionally it will put the corresponding munber in.  ie, if in Excel & pressing the arrow keys, it will drop a number in, 2 for down, 6 going right etcThis will happen once in approx 10 key presses.Any ideas?


Go to Solution.

Answer:E560 - up/down/left/right keys

Hello and welcome,
The solution in the thread just above your post sounds like it addresses what you describe.

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Hey everyone, I have recently encountered a problem on my New Dell Inspiron 5559. I've noticed when I press the Left and Up Arrow Keys together, they do not work. I have tried this combination of keys in many different circumstances, on several applications, but they will not work as they are supposed to. These buttons will work individually, and any other two of the arrow keys work when pressed together.
I have also tried using an alternative keyboard to see if the problem remained, however a different keyboard didn’t have this issue in any of the same tests, therefore the problem lies within the Inspiron Keyboard.
I’ve tried dusting the Keyboard, updating, uninstalling and reinstalling the Keyboard Driver but to no avail. I have taken extremely good care of my Laptop since receiving it and have done nothing to cause this issue.
Can somebody please be so kind as to help me with this problem? As this combination of keys is crucial to lots of Games and other Software which I use on a daily basis. Please could you tell me how this can be fixed? Because at the moment, the keyboard is not functioning as it is intended, and is causing major problems.

Answer:Up and Left Keys not working together

Problem still here, anybody else have this issue or know a solution?

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the cursor on my click mini, every now and then keeps moving left to finish on top left corner, this causes typing errors. what is the cause? and how can I put it right.

Answer:Satellite Click Mini L9W-B cursor keeps moving left to finish on top left corner

Try cleaning the whole touchpad, perhaps it may require recalibration. I previously had issues with the touchpad and removed the additional drivers that came with it

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I got a T60 with a 14" screen.  I bought this used so I can't verify how long this laptop has been doing this.  Laptop works fine plugged in and will get a full charge, when working only on battery it will seem to work fine for like 30-45 minutes, and it will say there is about 2 hours left or so and then it will suddenly stop working, light up the battery icon yellow and say battery has reached critical stage and you need to charge battery or plug laptop in to continue.   The power of the battery will go from like 90% to 5% after this error.   Battery says it only has 36 cycles, so it appears not to be that old but doesn't seem to work right.  I assume I need a new battery, but any advice or guidance on this matter would help.    Thanks

Answer:Battery says 2 hours left, then will say reached critical point and will have almost no power left

Couple of your battery cells have died, have you checked that it is under recall? have a look at the link above.

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Very frustrated with this...I opened the laptop gently as I would always do  and the hinge on the left side of the laptop just snapped and popped out of the plastic monitor frame.  The design of the hinges are just terrible and i can now see how they work because the case has been damaged just from opening and closing the laptop.  I can now see inside the whole left side of the case.  To top it off I have already invested considerable time into upgrading the OS to Windows 10 and customizing and installing software on this laptop. I cannot close my laptop entirely since the screen closes on an incorrect angle. Since I am out of warranty, is there any way to fix this problem? After reading several posts, it seems to be a common problem with the envy models.

Answer:HP ENVY dv7-7233nr Broken Left LCD Screen Hinge; Left side o...


  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have a strange problem. I recently had to move my graphics card from one slot to another on my motherboard. When I did so, my desktop appeared to be shifted over to the left and that the left most part of the desktop would not display. I tried to use my TV controls to shift the display horizontally and when I did I encountered two issues- 1) the display would not adjust flush with the right side of the screen (would not reach it leaving a slim black bar) and 2) it looked like someone sliced off the left most part of my desktop (the part missing was a width so that about half the start/ windows button was missing).

I have tried uninstalling and reinstalling CCC (latest update/drivers) for my ATI Raedon HD 46xx series card with no luck (Doing a registry sweep between to be thorough). I also have updated everything else windows with no luck.

My desktop is fine @50hz by the way, but 60hz is problematic.

And here is the whammy!

I took a screenshot of my desktop to send to a friend so he could see the left part cut off by a black bar and when I pasted it, the whole screen is there in the pic!!

So I assume this means that windows thinks it is displaying the screen but it is not making it to my TV?

I would have given up on this, however, it was working before so I know that it is possible.

Any help with this issue would be appreciated as I am starting to pull my hair out over here! :-)
Thanks in advance!


Answer:Desktop shifted left and cutoff on left side Win7 64bit Raedon HD 46xx

Hum I had a similar thing happen with my monitor I just could not get it to the edges and someone advised me to use the scaling in the CCC and it worked so give it go.

Personally I got so fed up with the ATi stuff and went NVidia best thing I ever did.

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There's this annoying white noise on my left speakers(Logitech X-540 Speakerset), though I think it's not my speakers that are causing it, but something else, because when I connect my iPod to my speakers there's no white noise.

So I was wondering if anyone could tell me how to get rid of this noise

Answer:White noise on left speakers/left side of headphone

Sounds like either a driver malfunction or more likely a failing sound card. Most of the stuff below (Windows & Programs) wouldn't likely be causing problems. I'd be willing to bet it's a hardware problem (due to it only being one side).

Figure Out What's FailingIf you're using a secondary sound card
*** i.e. you have a second built in one on your motherboard, enable that.
If you still hear the sound on a different card, then it's something within Windows and not a problem w/ hardware.
If you don't hear the sound, then it's something w/ drivers or your hardware.
If you don't have an extra sound card, see if you can find/buy one Replace DriversDownload & Install a Program like Guru's Driver Sweeper
Uninstall your sound drivers w/ Driver Sweeper
Download and install the latest drivers for your sound card.
RebootIf the sound is still there and you couldn't test a secondary card you're likely dealing with either a hardware failure (most likely with sound only happening in one speaker) or something in Windows failing.

Repair WindowsIf you want to try to fix windows, you can do the following:
Run an elevated Command Prompt and run this command:
sfc /scannow
Peform a system restore
Perform a repair install.Test to see if a program is causing the problemType msconfig into start menu search and hit Enter
Go to the startup tab and disable everything.
Restart computer
Do you still hear the sound?
Yes -- Not a program
No -- A program is likely causing the problem.If no... Read more

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I have a strange problem that just started today. I have Win 7 Home Premium 64bit and a Saitek Cyborg Keyboard V7 (KU-0728). When using the left shift key to press the 9 key to get a left parentheses [(] I get nothing. The left shift key works for all other keys and I can access [(] by using the right shift key. I'm leaning towards not a hardware issue due to the fact that the left shift works on other keys and the 9 key works with the right shift key. Could it be a driver issue? I've done some searching but can't relly find anything on this issue. Seems kind of wierd that the left shift would not work with only one key. Any help would be greatly appreciated.

Thank You in advance,

Answer:Odd issue with left parentheses key & left shift key. Win7, Cyborg KB

You are probably correct - probably the keyboard is starting to fail.

Just for fun, does the On-Screen Keyboard app work?

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Not sure where this one goes.

New laptop Vista - appears to be normal....lenovoT61

Entering text into google help line shows inreverse.
I enters acrobat reader and was shown "redaer taborca"

Opened a text file and appears to be nomal.
Help direction apprecitated.

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I initially posted this problem on the Hardware forum, but nobody came forward. Accordingly I am hoping someone with a software background might be able offer me solution.

The problem is that my right and left arrow keys are not working properly. After a lot of tapping, they eventually do respond. However, they are no so unreliable I have to use the mouse to move my cursor anywhere. Response seems to be very intermittent.

None of the other keys on the keybard are affected. The up/down keys are working fine, as are the backspace and delete keys. I did try blasting compressed air under them, but that didn't work at all.

My machine is an MDG VisionBook, and the op system is XP.

As I say, if someone knows what the problem is here, I sure would appreciate a response. In my 25 years of computering, I have never encountered a problem like this! it is very annoying not to be able to use the left/right arrow keys, believe me!

Thank you,

Answer:Problem with left/right arrow keys

Have you at least tried to use another keyboard ? this would then tell you whether its the keyboard or not that is causing the problem .....

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I seem to have gotten rid of all the bad stuff, and when I run AdAware or Spybot, they find nothing, but, ...

when I run VX2Finder, here is what if says :

Files Found---

Additional Files---

Keys Under Notify---
Guardian Key--- is called:

Guardian Key--- :

User Agent String---
What's this ? Is this related with my latest prob which is : when I try to launch Internet Explorer, it dosen't work. I have to go thru "My favorites" to have IE running ???



Answer:System seems clean, but some keys left ...

Hi, Well, that log doesn't seem to show much...

a Hijackthis log might show something: can you post one, if you dont have that yet....just post and I will give a link and directions.

Your shortcut may not be right, let's make a new one

Open Windows Explorer, and on the left, click on the + sign next to My Computer, then C:, then Program Files, then highlight by one click "Internet Explorer", then, on the right side window, find iexplore.exe and right-click it, select "Create shortcut" and respond to make a shortcut on your desktop...try that to start the program.
Yes, double clicking iexplore.exe should start Internet Explorer also.... you can drag the new shortcut, if that is what was wrong, down to the Quick Launch bar and also to the Startup menu to have it available on the Start button.
Delete the old shortcuts if they were corrupt...

Malware does this and worse- have you been scanning online for trojans etc?
I havent seen another thread by should be responding to that, if someone was helping you there recently.

Post a log from Hijackthis:

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Hi all, I just recieved my y500 and so far nothing major issues - working great love the computer however I was just wondering for the trackpad does it allow people to press down alot? into the casing itself? It feels like it will pop out the trackpad and leave me with a hole in the laptop anyone else experience it? Jason

Answer:Y500 Trackpad left and right keys

HiI personaly didn't use the y500 once but I had checked z500 once in a showroom. The z500 touchpad was soft too but I didn't apply much force on it thinking the same as you. So I asked one of the shop executive and he told it's okay but I didnt believe it. But I think the only thing you should care of is not applying much force on it. Could be true.Regards

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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I've installed Windows 10 32-bit in my Compaq 6510b through an upgrade from Windows 7. Everything works fine, except down & left arrow keys. How can this be fixed? I can't find windows 10 drivers for this notebook.Thanks!

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Hello! For about two days now, certain keys on my keyboard have suddenly been behaving erratically, on and off. They are the 't', 'y', left ctrl and tab keys. Sometimes they do not work at all and other times they register 2-5 presses instead of 1. It has been infuriating to even type these three sentences! In fact, it is the exact problem outlined here, by another user, with the exact same keys: I have tried the disconnecting battery and adapter + holding power button trick, as well as uninstalling and reinstalling the latest keyboard drivers. The keys do not work as expected in the command prompt either. Any help would be appreciated! Thanks  Edit: My laptop is a HP pavilion g6 by the way, using Windows 7. T and Y seem to be common keys that are unreliable with HP laptops but I cannot find a solution online.

Answer:t, y, left control and tab keys not working

Bump. It's really quite annoying and seems to be getting worse all the time.

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The left and right arrow keys on my VisionBook MDG laptop (XP operating system) are no longer working properly. After tapping multitudinous times they will start working again. But the problem has become so bad I now use the mouse to move my cursor, even it only needs to be moved a few spaces. For some reason the machine is not immediately recognizing input from these keys. The problem is intermittent: sometimes they work just fine.

I first suspected dirt under the keys, and shot compressed air under them. But this had no effect whatsoever.

The problem does not exist in the up/down keys, nor in the backspace or delete keys, nor any other keys on the keyboard.

The machine is only a year or so old, so if the hardware is breaking down or corrosion is an issue, I would be very surprised.

I sure would appreciate it if anyone could offer me a solution to this problem.

Thank you,

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Right alt 136 does not give me

Answer:how to enable both right and left alt keys in windows 7

That is because it is not meant to. Right and Left Alt produce different key codes and are not interchangeable. Stuart

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Can anyone suggest why the above keys have ceased working please? I'm not sure how long they haven't been by the way!Thanks, Pip

Answer:Up, down, left and right arrow keys not working

are you trying to use them

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Hi, my tecra M1 up, left and right arrow keys do not work on the standard keyboard - no external keyboard. I cannot find a keyboard tester to see if the computer recognises these keys. Only the down key works - no problems with others like PgUp or PgDn etc, etc. Any suggestions?

Mike Mori

Answer:Tecra M1: left and right arrow keys do not work

Hi Mike

When you start your notebook at the beginning you can see drive symbols at the bottom side of display. If one drive is chosen under the symbol you will see short line. When those symbols are shown press immediately left or right arrow key few times to see if the line will be mowed to left or right. On this way you can try to check if those buttons are recognized from the beginning.

Please inform me about results.

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Hi...Left and Up Arrow keys are not working in my Lenovo G580 Laptop. Could guys advice me on this how to resolve the issue. Tks, Dillip 

Answer:LEFT & UP Arrow Keys Not working for G580

Welcome to the Lenovo Community !
A couple of things to try......
Try using a USB keyboard if you have one available to see if those keys work on the USB keyboard.
Secondly, try uninstalling the keyboard / mouse / touchpad driver, reboot the computer and then install a fresh copy of the driver.  The link below is for the available drivers for your model.  Prior to doing the driver uninstall I would check Windows Device Manager to see if your model has the Elan or Synaptics touch pad. 
The link below is for the available drivers from Lenovo for your model. Just select your operating system in the top box for the correct driver listing.......
If those keys work on a USB keyboard and the driver reinstall didn't help then I would suspect your keyboard is bad especially if you frequently use those keys in your work or for gaming.  I would suggest you contact Lenovo Support for service especially if your laptop is still under warranty.  You can find the phone number for Lenovo Support in your country or area by using the link below....

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Relevance 77.49%

I have looked on multiple different forums and websites to find a solution to my problem but havnt been successful yet. About a month ago the following keys stopped working:leftright arrowdeletepg downpg upend insert I am running vista and have not made any changes that I can think of that would cause this problem. I have tried the following:running the computter in safe mode to see if the keys work - unsuccessfulusing the onscreen keyboard - all of the keys workIf anyone has a solution please let me know. Your help would be greatly appreciated.

Answer:HP dv-5-1108ax: some keys on keyboard not working - left, ri...

I also have simillar problem, following keys on my keyboard doesn't workleft arrow keyright arrow key insertdeletehomeendpg uppg dnHere is the image (the keys encircled as red don't work).

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Relevance 77.49%

I just recently bought a Lenovo Ideapad y510p and was enjoying it after I received it a few days ago.But since yesterday the Fn key and the up and left keys stopped working. I mean it works but not normally like sometimes they do and sometimes they dont do anything at all. Is there a way to solve this?

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Relevance 77.49%

The below keys doesn't work always. TAB    LEFT CTRL    T     YSome times LEFT ALT as well. I have to press them hard to make them work for some time. Really annoyingNot sure if it is a hardware or software problem.  I see the same problem(same 4 keys) was asked twice in forum, but did not find any valid answers. Model: HP ENVY 15-k081nrOS: Linux(Ubunu 16.04) 

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Relevance 77.49%

In order to get rid of the malware "powerfulvirusremover2008" junk, I downloaded [Malwarebytes Anti-Malware], which did a tremendous job. Still, four registry keys are left over after a couple of reboots that I can't even delete manually in regedit.
Any suggestions what to do would be truly appreciated (googling and then clicking on some result still "re-directs" me to a site I do not wish to go!

Here is the log after a couple of reboots:

Malwarebytes' Anti-Malware 1.30
Database version: 1414
Windows 5.1.2600 Service Pack 3

11/20/2008 6:24:12 PM
mbam-log-2008-11-20 (18-24-12).txt

Scan type: Quick Scan
Objects scanned: 53017
Time elapsed: 7 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\... Read more

Answer:Can't delete registry keys left by malware

Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here

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Relevance 76.67%

This is my first post so I hope someone can help me out. I had to open my laptop because my power connector moved inside my laptop so I was unable to charge the machine.

I opened up the case very carefully and repositioned the power socket. When I put the machine back together neither right or left buttons or the touchpad would work. I never even touched anything around the touchpad.

I just lifted the top right hand corner of the case so that I could slot the power connecter back into position.

Any help would really be appreciated.
I tried FN & F9 to see if that would unlock the touchpad. I also tried taking the battery out and pressing the on button for 30 seconds, neither of these worked (I read this in other forums).

Answer:Touchpad and right & left keys not working on Satellite 350D-12M


>I opened up the case very carefully and repositioned the power socket. When I put the machine back together neither right or left buttons or the touchpad would work. I never even touched anything around the touchpad.

I assume the touchpad has worked properly before you have opened and disassembled the notebook.
Is it right?

Well, I don?t know why the touchpad buttons don?t work but in my opinion you damaged/disconnected something during the disassemble procedure and therefore the buttons are not working now.

I would not recommend disassembling this notebook again because as you see many different parts can be damage or affected and therefore I recommend contacting an notebook technician who could check this and could solve your touchpad button problem.

Regards & Good luck

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Relevance 76.67%

Hi all,I recently received a k2500 HP wireless KBD as a gift, I have put this on my custom machine running windows 10.  I have noticed the up and left cursor keys do not work - I suspect this is a driver issue but there isnt a windows 10 driver for this product on the HP website I have removed all other wireless devices, re-connected the KBD and followed the general troubleshooting procedures but still no joy. can anyone help? thanksMark 

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Hello, this is my first time posting so a little background info. I consider myself at a intermediate to advanced level with computers and usually figure out solutions myself but i am lost with this one, i have done a search and am not finding anything really pertaining to my problem. Yesterday my boss was using hotmail to view some pictures sent to him from a trusted friend. hotmail uses trend micro for thier scan so we assumed that they were safe. upon opening the third picture something happened and things changed. The left mouse button no longer works so i changed teh mouse configuration in the control panel to left handed and i am able to use the mouse for the most part, the enter keys dont work upon startup but after opening the taskmanager using keyboard navigation they work again, all of the links and text under the desktop icons are now underlined and a few other odd things. MY virus software did not pick up anything major so installed spybot search and destroy and another program that detected and removed a few trojans, adware, cookies and such but the problem is till there. I am comfortable editing the registry so any and all help with this would be greatly appreciated. Below is the log from hijack this.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:29:02 PM, on 3/12/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\system32\winlo... Read more

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Relevance 76.67%

My microphone is a "Cyber Acoustics" headset and it uses the light pink / light green jack inputs which I think is called "1/8" or "3.5mm" not sure? Here's a low resolution photo:

the speakers on the headset are backwards. When i go to this website and scroll over "Left" I hear the word "Left" coming out of the right side of the headset.

What I'd like to know is is there any way to reverse this and fix it?

Answer:[SOLVED] Switching the Speakers From Left to Right / Right to left

You can't move the boom to the other side and put the headset on in reverse to what you have now?

Unless under control panel/sound you have the ability to reverse the speakers there isn't anything in windows to correct this.

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Hello Lenovo Community, I recieved my Flex 2-14 about 2 weeks ago. Right after I took it out and began using it I noticed the keyboard was really "flexing" when typing, especially in the middle and left side. Also, when typing, sometimes the keys won't register which causes letters to be missing in words. In almost every sentence I type there are letters always missing. I noticed that I have to press in the exact center of keys or else they will not register. Even if I press a key all the way down on the sides, nothing happens. This is a really disappointing keyboard from Lenovo, definitely the worst I've used. Is anyone else experiencing either of these issues? What can I do to get this fixed? Thank you.

Answer:Flex 2-14 keyboard flexing in the center and left. Keys not registering.

Hi, yes having exactly the same issue syptoms as you hve described. Took it back to PC World - advised that was the design!

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Does anyone know if this is possible by default? or if theres some program I could download to map these two keys to back and forward in the google chrome browser.

Answer:assign left and right keys on keyboard to back and forward in Chrome?

Dont think thats doable in chrome. But you can hold the alt key and use the arrow key it work the same way. Just one extra button =)

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Do I have to register this laptop again, to gain benefits of Computrace. What happens not that Computrace is activated?

Answer:Computrace is activated on my Dell Inspiron 14R; now what happens

Where is the Deactivate Computrace Beside I am new Dell 7559 user.

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I got this system in Nov. 2016.  It is lightly used since I have other systems I use most of the time.
Recently, the left hinge has started creaking when I open the lid.  This makes me think the hinge is binding and may lead to a physical problem with the hinge/case, which Dell does not seem to stand behind.
I do not know if these hinges are lubricated during manufacture but does anyone have any suggestions if a lubricant might help and if so, what type of lubricant should be used?

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My Dell Inspiron 15, 7559 seems to be falling apart on the front left side of the computer is coming apart and the back vents have had pieces of it fall off I have never dropped my computer and have only treated with the uttermost care, this machine cost over 1.5k in Australia so this should not be happening 

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hello; just this morning i started to have this problem after i used an aux cable to record a reel-to-reel recorder using a Line In device, which is something i've done plenty of times before with no problems. i've tried troubleshooting and reinstalling/uninstalling drivers in device manager, and i am still having no luck. from what i can tell, i'm only having this problem whenever connecting to headphones/external speakers. any recommendation as to what i should do is very appreciated.

Answer:Inspiron 15 5577 - left channel not working

update: i tried hooking up an aux cable to record using line in, and it  can only record the right channel. i can also tell that this problem is not only with headphones.

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Relevance 75.03%

HiMy computer has started being slow to respond when I press the Enter/Return key or right/left select buttons on the mouse pad on the computer. This happens when I am trying to click to connect to the internet eg clicking on mozilla, or when trying to click on 'ok' boxes on the internet.I recently upgraded my computer's RAM, and the computer was working much faster, but not these specific problems have started. I am getting no error messages.I have recently installed extra anti-spyware on the computer :Spyware guard, and spyware blaster. I had windows defender installed, but I removed it as I thought it was causing the problem.I have searched for spyware/viruses/rootkits, but everything back clear.I would appreciate any helpNicola Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:32:01, on 05/03/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\a-squared Free\a2ser... Read more

Answer:Computer 'return'(enter) And Right/left Select Keys Working Very Slowly

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.

When posting your logs please post them directly into the reply. Do not attach them.

Thank you for your patience.

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Relevance 75.03%
Answer:acer aspire 4810T 2 LEFT HAND SIDE KEYS DO WORK ...

As long as nothing was spilled or the unit was dropped that would typically mean that the keyboard itself could be defective, the keyboard ribbon could be loose, or the motherboard could be defective. Depending on your level of expertise, you can check the ribbon cable to make sure it did not come loose from the motherboard, otherwise you might have to take the system to a local technician and see about getting some assistance.

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The left hand special keys doesn?t work. I mean, the keys under the power on button that usually starts the web navigator and works with the DVD.

Another question. The Value Added Package that was installed on my notebook had a utility call Toshiba Fash Cards. When I upgrade to the last version (previosly I had to uninstall it) of that SW it's not installed. How can I get it back?

Thanks in advance.

Answer:Satellite A100 - questions about left hand keys and Value Added Package


Value Added Package contains several applications:
- Toshiba Components Common Driver
- Toshiba Utilities
- Toshiba PC Diagnostic Tool
- Toshiba Power Saver
- Toshiba Button Support
- Toshiba Zooming Utility
- Toshiba Flash cards

So as you can see the button support is included in this package. I don't know what is wrong on your notebook but when the VAP is installed properly the multimedia buttons and Flash cards should work properly.

Try please again to remove VAP from the system, restart the notebook and install latest offered version. This latest version works well on different notebook models (on my Satellite P200D too) and it must work on your too.

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On my Thinkpad Yoga S1, the keys t, y, backspace, enter, caplock, and left shift are suddenly not working. This seems to be a common problem on lenovo computers, but the lenovo forum administrator closed the only thread that attempted to address this without any solution. The lenovo admin said that too many diferent models were involved. I don't understand why these exact specific keys are affected on so many Lenovo models. Lenovo has no solution, and will not support a thread to work towards one. The Microsoft store already replaced my keyboard under warrenty over a year ago, but the YTP S1 is now out of warrenty. This does not seem to be a hardware problem given the relatively recent Keyboard replacement. Does anyone have any suggestions? I wont buy another Lenovo if this problem cant be solved. I've had tremndous problems with this computer and have found Lenovo to be unhelpful/unresponsive. This was an expensive computer when it was purchased.

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My laptop stopped booting this morning, and when I tried to boot it in safe mode, it worked - once. After that it wouldn't boot again. Safe mode, diagnostic mode, nothing.

Symptoms - the Windows splash screen appears, then it goes black and the hard drive light is lit, but nothing happens. When I pull the power plug, it shuts down as if there is no battery, or the battery is dead. I should mention that when I got up there was the blue screen with the memory dump message on it - that's when I couldn't boot.

Finally, while playing with different safe modes to boot, I saw a message that said something to the effect that the processor fan is inoperative or not functioning. And I am thinking that maybe something has overheated.

Obviously I need to have the fan looked at, but because I am here in South America, and Spanish is not my first language, I'd like to have a clue what to say to the guys when I find a decent pc repair place. So - are my symptoms consistent with fan failure? Would more bad stuff have happened internally before this took place - in other words, not worth fixing the fan? Any ideas on how to tell?

Dell Inspiron 2600
Running Win XP Home SP2
I could try to get more specs from the Dell site, since I can't obviously check the system...if it would help.

Any assitance would be appreciated!

Answer:Dell Inspiron Fan Malfunction

I suggest reinstalling windows, but you'd lose all your data!
Also, one of your memory sticks may be fried, try taking one or the other out by popping out the rear plate on the laptop and BEING CAREFUL remove one or the other sticks

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First off, let me say that I read through and did everything in the post about what to do before posting a HJT log...My problem started about 3 days ago when I noticed that my PC was lagging on startup. There was a 10 second lag between the XP progress bar screen and the login screen. Also, my system itself was running slow. It was so slow that I couldn't even do much at times - spybot, adaware and ewido took forever but found nothing. System Mechanic found some adware, but it removed it easily. After all that, it was still having the same 2 problems although the lagging had decreased. I decided to re-image my system in order to eliminate whatever problem I was having. Everything was fine, but then it started acting up again after an hour or so.I currently have: Spybot: Search & Destroy, Spyware Doctor, AdAware SE, ewidio, XoftSpySE, Spyware Blaster and System Mechanic 6. After the re-image didn't really work, I started to do massive Spyware scans. I have run all of these programs over and over again, in safe mode and regular mode. I have been through numerous restarts and I still haven't gotten rid of everything. One program will say that there are no problems, but then another will find something. After cleaning, I reboot only to find that another spyware has surfaced. Most of them are being found by Spython (part of System Mechanic), but AdAware and SpyBot have found some as well. Some of the things I am encountering are: 2Search, Elitebar, Look2Me, Trojan.Installer, p... Read more

Answer:Multiple Problems, Most Fixed... Still Some Left

Hi workah0lic, welcome to BC and sorry for the delay.I don't see any signs of infection in your log, just some clutter that can be fixed but that I doubt will solve your issues.The WinPup32 issue is apparently a false posiitive of System Mechanic's Spython. Please see this info: you have ewido installed, apparently Spython thinks part of it is malware. In my opinion, System Mechanic is over-rated and Spython is not yet to be trusted. I trialed SM a few years ago, before Spython was part of the package. They have some nice tools, but I didn't trust their registry cleaner and don't trust reg cleaners overall. Spython is still relatively new. When it comes to malware removal, it is generally better to stick to programs that are tried and true. The problem with such all in one toolbox programs like SM is that they dilute their attention--I prefer programs that do one thing and do it well.What I would suggest to you is that you not use Spython and contact SM to let them know of the false positive. They won't be able to develope the program into a good one without knowing of the problem. Stick to one anitivrus, one Firewall and no more than three good antispyware programs.You should be in good shape with Spybot, Ad-Aware and SpywareDoctor (and if SpywareDoctor is a trial, I suggest you uninstall it). Ewido is more of an anti-trojan and is very trustworthy and works very well after the trial expires.As to the lag... Read more

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The left side hinge on my touch enables Inspiron 15 (5558) is broken.  When I opened the device on my desk, it made a cracking sound and the case-lid seemed to seperate from the screen assembly. According to the tag on the bottom, it's under warranty until December 20th this year.  How do I go about getting this repaired?  I can not move the screen at this point.  I have it in an open position, but if I'm very gentle and use many hands, I could get it closed.  Any help would be appreciated.  

Answer:Inspiron 15 (5558) hinge on left side broken

Start by calling Dell support.  

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 Hi all, I also have the problem of having some keys on the keyboard that are not functioning any more (for example Backspace, t, left Shift, ...).  Computer is a Lenovo 3000 N100 notebook and roughly 1.5 years old. Now I am not sure whether a change of the keyboard will solve the issue or whether the problem is caused by something on the mainboard. My question is: Has anyone experience in this issue and has a clue about the root cause? It seems that I am not alone with this problem. I don't want to invest in a keyboard if the root cause is something else. I already disassembled and assembled the keyboard to check the mechanical connection between the keyboard and the mainboard. Effect: none. Thank you for your advice. Axel 

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I've seen quite a few other posts that have the same problem but pressing F7 /+ F4 and/or Scroll Lock (with Fn also) doesn't solve the problem for me.

I know my arrow keys work because when I press Fn + the Arrow Keys OR Win + Arrow keys I do get the desired result (volume/brightness control and splitting my screen). However, I just cannot move from one cell to another on Excel and I cannot move my cursor left and right while typing. Neither do webpages scroll anymore.

All was working until an hour ago and it just randomly stopped working.

Any help is appreciated.


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Im not sure if this is a virus or what, I've ran hijack this, combofix, spybot search and destroy, malware bytes, everything comes back clean. Basically, there will be one explorer.exe in the task manager around 21,416K,   then a second one will pop up around 10,300-14,000K, then it will rise and rise and rise within seconds to 4,500,000+ basically until all my memory is used. I'll end it, then within 1 -2 minutes it pops up again. Sometimes it will show up multiple instances 5+ all using up all my memory. I tried creating a second administrator account and it still happens. Not sure what to do at this point. Please help!!!!

Answer:Multiple Instances of Explorer.exe until no memory left

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===--RogueKiller--Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+=======Download correct tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===Please paste the logs in your next reply, DO NOT ATTACH THEMLet me know what problem persists.

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I want to make it so that I can see the size of multiple files that are selected in the details menu on the left of the window rather than by right clicking and hitting properties.

Is there any way to do this?

It shows me the size of individual files, but not say... 5 of them selected together.

Answer:Multiple Files? Details in the lower left...

No one has any idea?

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I am too facing the same issue of the hinge on my inspiron 5547 when i checked with the dell team they say  its not covered under my warranty.
When i further analysed the issue the problem is as follows
1. The hinges are strong made of steel  but the base which fixes them to the front panel are plastics.
2.The nuts are moulded into plastic and fixed with screws which makes them break after our normal day to day usage.
3.I assume this has been overseen in the design review .
Can any one please advise how you got this fixed ?

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Hello everyone,
I have a big problem in my laptop.
when i press power button it makes sound as in video and it doesnt show up the screen. so afterwards I have to hard shutdown it by pressing power button for 4-5 seconds.and i have to do this many times (40-50 times) unless luckily it turns on and shows up the screen.
hope someone can help me.

Thanks in advance

Answer:Dell inspiron 5521 Clicking sound on pressing power button

Your hard drive is bad and must be replaced.

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Just did a downgrade with a 3000 n200- 0769 and the F1, left ctrl, tilde, pgdn, and rt arrow keys are not responding. It looks like  xp is recognizing the keyboard as a standard 101/102 key usb/ps2 keyboard instead of the notebook keyboard it is. Is there such thing as a keyboard driver for this keyboard? All drivers on the support page, including the bios upgrade have been installed. Everything appears to be running fine - i just can't use my left hand to cut, copy, and paste! Any help is appreciated. Thanks!

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I know this issue has been reported in other network blogs but no one ever seems to have an answer except onefellow who states he found a driver on the site but his link doesn't work!  Simply put, underWindows 7/64-bit (and booting DOS which I tried too), the left and right shift keys on my Lenovo Ideapad Y510produce odd characters like {}'s and |'s when pressed.  Yes I have actually replaced the keyboard, both old and newproduce this issue.  This seems like a BIOS issue somehow, smart keyboard.  I inherited this unit from one of ourusers, I know it originally ran a pre-installed Vist 32bit installation but had WIn7 when I got it.  I have reinstalledWindows 7 and obtained  compatible card reader and ACPI drivers and added the ATK hot keys drivers before and after I had this issue (that I recall).  Is this a special BIOS behaviour for the shift keys that there is a special Windows keyboard driver to handle? The unit is running the latest BIOS from the support website (I re-burned it just in case). The system works perfectly in every other way, would be ashame to toss it just over this one issue. Thanks.

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My Dell laptop is an older unit. I've upgraded the OS to winXP-SP2. My keyboard has a peculiar malfunction where the "b" & "n" keys along with the spacebar and the rt & dn arrow keys frequently quit operating. when 1 goes out they all go out...when they're working they all work. frequesnt rebooting does not make a diff.
any suggestions...many thx

Answer:Keyboard malfunction on Dell Inspiron 4000

Your problem sounds pretty similar to this one also on a DELL notebook HERE so following ASUS's post their this is the removal instructions to your DELL, the problem could be either a loose connection or a failing keyboard in which a new one would be needed.

Keyboard removal for Inspiron 4000

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I bought a new Dell Inspiron 5559 i7 6th gen Laptop on 1st November, I faced the distorting and crackling issue in the beginning but i checked the solutions here and switched the realtek driver to the windows default driver and it was working well until today. I have tested my dell speakers on various test videos available online and the general speaker configure option of windows, laptops right speaker is working good but left produces a crackling noise at high pitch sound. Please tell me what should i do? I have done multiple reinstalls of the driver but nothing worked. I have decided that its a hardware fault, just trying my luck here. 
Viren Kumar Gupta

Answer:Inspiron 15 5559 i7 6th gen, left speaker sound crackling on high levels

Hi virengupta13,Thanks for posting.If the noise is only coming through one of the speakers and it is not there when you listen through headphones, then the speaker probably needs to be replaced. If you are still under warranty you can contact Tech Support, but before you do remove all media players except Windows Media Player, or else you will be denied warranty service.

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How do I change from a double left click to open files or Icons to a single left click?

Answer:Changing from double left click to open files to a single left click

control panel>folder options

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Please don't mind guys,this is my repeat complaint about web cam.
since i bought this lappy,web cam doesn't operate as it should,every time i have to
fiddle the lid multiple times until video starts streaming,and every time its shows
unsupported web cam,so i tried to update,uninstalled,installed different types of v ersion like,1.01.05,1.4o. uninstalled driver from device manager,update driver,still no luck.
Right now on 2.00.46 version of web cam,whenever i start web cam,this message appears on screen of web cam on video recording


I'm really tired and worried about this problem,as i cannot video chat in skype.
it would be great if someone knows what causes this to malfunction from it.
Any thoughts? Thanks in advance!

Answer:Dell Inspiron 1564 Web Cam Central Malfunction (windows 7)

Hi Jackyshaikh,

I'm from DELL Social Media and Community Outreach team

Please follow the below the link and see if it resolves the issue.

Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software | Dell
Do let me know if it helps.

Thank you

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On my new W10 machine (which is part of a domain) there are multiple sign-in buttons for the same account.
First a profile picture with user name, followed by key icons with the word password behind it.
Both options lead to the same account.
Simular to this picture:

Does anyone have a solution for this weird behaviour?
How to remove these key icons, with password behind it.
Many thanks in advance

Answer:Multiple sign-in buttons for same account on left bottom of lockscreen

Anybody, please?

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