Computer Support Forum

Latitude 7480 Touch-pad One Finger scrolling breaks constantly

Question: Latitude 7480 Touch-pad One Finger scrolling breaks constantly

My 7840's touch pad "One Finger Scrolling" functionality has become inconsistent. It had been working fine by using the 'DellTPad.exe' application and selecting (if memory serves) 'one finger gestures'. That option is now gone however one finger scrolling still works for awhile, and then fails and the only option to scroll using two fingers. A reboot fixes it for awhile then it starts all over again. This problem coincided with a recent round of updates, though the touch-pad driver was not one of those updates.
Any ideas out there?

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Preferred Solution: Latitude 7480 Touch-pad One Finger scrolling breaks constantly

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Is there any way to invert the two-finger scrolling on the touchpad?  The default behaviour is for a gesture downwards to scroll the screen up, and a gesture upwards to scroll the screen down - probably taken from OSX and easily the worst and most frustrating "feature" of my new laptop at work.  There is no option to reverse this in the touchpad settings.  

Answer:Invert Two-Finger Touchpad Scrolling on Latitude 6430

Thank you a thousand times over! The reverse scrolling was driving me nuts. 

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I have a Latitude 12 E7240 (I assume the touchpad is the same on all versions) and I would prefer to have the older style single finger edge scrolling style rather than two finger scrolling.  I've seen under Windows 7 that the 109 version of the drive shows an extra section at the bottom of the touchpad settings which allows edge scrolling however I've tried that version and the other two available on the Dell site for this laptop but I don't get that section.
Are there any other drivers I can load that would get the edge scrolling option?  I don't mind losing any multitouch features of the touchpad.
Thanks,
John

Answer:Single finger edge scrolling on Latitude E7240 with Windows 8.1 Pro?

See if you have this file. This executable allows you to enable single finger edge scrolling, but, as I just found out, it goes away and needs to be reapplied after a windows update. Store it somewhere where you will find it next time! ;)
1) Go into c:\program files\DellTPad\
2) In this dir I have
 a)  DellTouchpad.exe: this is the app called from control panel whose picture you posted.
 b)  DellTPad.exe alternate utility to set touchpad setting. When launching this I have this option (translating into english) "one finger actions/multi-finger actions", and then it allows you to set single finger vertical/horizontal scrolling.

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Hi I finally decided to upgrade my 4 year old Ideapad Y550 and I am quite happy with my U310 so far. One thing I would like to change though, I've gotten used to one-finger scrolling using my Y550 and I would like to have that back. Is there any way in the U310 to chage to one-finger scrolling from two-finger scrolling? Thanks!













Solved!

Go to Solution.

Answer:Ideapad U310 Touch single finger scrolling

This is based on the Elan touchpad. Do you think the one finger scrolling is similar to the edge swipe? Maybe its not enable. Two or more finger scrolling is under multifinger configuration menu. But there is no scrolling option in One finger menu but only the edge swipe option.

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Few issues that have popped up in the last few days after some Windows updates 1) Two finger scrolling stopped working2) Touchpad will randomly stop/start working, as in I can't even move the cursor. When I restart the machine the two finger scroll will work then stop somewhat randomly

Answer:u430 - 2 finger scrolling and other touch issues on Win10

Dear ldevine,
 
Welcome in lenovo community,
 
Please try to uninstall the touchpad driver from the device manager, and install the below one please.
 
https://download.lenovo.com/consumer/mobiles/0vu102af.exe
 
Regards,
Joseph

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I'm befuddled. Two finger scrolling in Windows 10 dialogs, applications and Internet Explorer/Edge all works perfectly. However, Chrome is far too sensitive and the page blazes past. I can't adjust the scroll speed in settings because that affects all other apps (in other words they'll become way too slow!) Just to make matters more confused I've also got a Logitech mouse and the scroll wheel works fine everywhere - and this means if I install an extension in Chrome to configure scroll speed to work with the touchpad I will have slowed it down to a painful rate using the scroll wheel. Any clues how to configure Chrome two finger scrolling correctly? Is this an issue with the trackpad or Chrome?

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This morning, I decided to make the jump to Windows 10 from Windows 8.1, and I have to say, the design looks simpler to use, but this new OS software has done something with my touchpad. Originally, on my Windows 8.1, I was able to scroll through whatever web pages or folders in my computer with one finger using my touchpad. With this new update, initially, I thought it broke my touchpad completely, but the problem has been narrowed down to having to now use two fingers to scroll in the most awkward way as this touchpad doesn't seemed to be designed for two finger scrolling. Is there a way for me to change this back? Would I have to revert back to Windows 8.1 to get my one finger scrolling back?

The laptop I am using is a Gateway NE56R34u, and the touchpad is an ELAN. Any and all help would be much appreciated.

Answer:How to change from two-finger scrolling back to one-finger scrolling?

Would Gateway drivers for their touchpad be one area to explore ?

I was looking at a Logitech touchpad, and it appears their drivers are what controls the response/numbers of fingers/digits.

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I have a problem with my Microsoft Arc Touch Bluetooth Mouse Surface Edition  constantly disconnecting from my PC. It works perfectly with my Lenovo and desktop PC yet will not play nicely with my Latitude. It works for a while and then stops working and I have to turn off bluetooth and pair it again.
I've updated all the bluetooth drivers and researched all the forums but so far no resolution.
Anyone had any similar problems that they have resolved?

Answer:Microsoft Arc Touch bluetooth Mouse constantly disconnects when using with latitude 7250

I'm assuming windows 10 is on the system.....
Please follow the steps below, hopefully it will be a help to you:
1. Right-click on Start, and select Device Manager.
2. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio
3. Right-click the Bluetooth radio and select Properties
4. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power.
Please click on links for additional information;
Wireless Troubleshooting |Microsoft Accessories
A Bluetooth mouse or keyboard fails to reconnect after ...

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Question: Latitude 7480

Hi,

Latitude 7480, i5, Win7 64bit.
I'm facing error when i install graphic driver.
“Your computer does not meet the minimum requirements for installing the software”
Could you help to solve?
I can't use VGA/HDMI cable. 

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I just upgraded my Yoga 2 Pro to windows 10 and my touchpad was acting crazy--for example, I could only get a window to scroll when it was out of focus.  I tried reinstalling my touchpad drivers, and it took about 5 attempts to get it working at a basic functionality.  However, this process caused an egregious change to basic scrolling behavior.  When I used to scroll with two fingers, I could stop scrolling by lifting one finger, and my mouse would return to being a cursor.  Now, when I lift one finger, it continues to scroll, and it will only stop scrolling once I lift the second finger.  So if I'm moving my cursor around, and I drop a finger down for just a brief moment, I won't stop scrolling until I completely remove my hand from the touchpad. I tried reinstalling the driver, I tried installing the Lenovo Windows 10 touchpad driver, (64-bit)

Answer:Y2P: Two Finger Scrolling Doesn't Stop After Lifting One Finger

I have the exact same issue and I've played with every single setting but still no solution. Were you able to find a solution? Or have you still been using it that way for the past three months?

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I just bought a Yoga 3 14" and I have an issue with the touchpad: when I use the two finger scrolling function, it doesn't stop scrolling unless I lift both fingers off the touchpad. All other notebooks I have used before stopped scrolling when I lifted just one finger, alowing me to resume controlling the pointer with just one finger. This is very annoying, and I would like to know how to change this behaviour.
 
Thanks
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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I ordered the Kensington wedge lock part no N17 combination for the 7480.  The lock is lose and you can actually pull it off easily.  I read that the Noble wedge lock is the same thing.  There seem to be a problem with the lock design on the 7480 since it's not compatible with two different manufacturers.  Does anyone have a solution for this?  I miss the T-bar security lock - it's much better than this wedge ***.

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Howdy, all!
Has anyone had any issues with getting BitLocker working without prompting for recovery within Win10 on this model? We purchased several 5480s and 7480s, and both models initially experienced issues where BitLocker would successfully enable and encrypt, but would prompt for the BitLocker Recovery Key at every boot. I was eventually able to get the 5480 models working by using the in-the-field downgrade to TPM 1.2, along with the 1.3.2 BIOS update, which specifically addresses "Win7" (i.e. TPM 1.2) BitLocker problems.
Try as I might, I can't find any combination of things that work with the 7480. Our imaging and boot sequence currently requires enabling Legacy ROMs in BIOS, and while we have plans to enetually move towards a straight UEFI boot sequence, it's going to require a pretty significant procedural change that we are NOT poised for right now. I noticed that there is not yet a 1.3.x BIOS revision available for the 7480, and that was the final piece of the puzzle eventually did the trick on the 5480 model. Does the 7480 suffer from the same problem, and is still pending a firmware fix? Or am I battling another problem altogether with the 7480 series?
Any information the community can provide will be helpful!
Thanks!

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Hello
I have a new Latitude 7480 and a new Gaming Headset EasySMX with Cinch 3,5mm Audio .
When I plug in the headset into the right audio socket then the headset will not be recognized.
There appears a Dell Assistant where you have to select some Del devices, but I have no Dell headset?
The effect is that only the build in microphone and speakers are used.
I have phone 2 houers with the Dell Support hotline but no change. They cannot help me. I have updated the bios and audio drivers, but no effect.
I thinks the problem is the "Assistent"?
I dont want to use a USB headset because of less ports.
Can anybody help me?
thanks a lot.
regards
Hans

Answer:Headset will not be recognized Latitude 7480

You should have an option for just a regular Headset, but even if you have a non-Dell headset, you should still be able to use the "Dell Headset" profile.  Can you include a screenshot of the pop-up you're seeing?  That's an important step because that's how you tell the driver how to configure the audio jack properly for the type of device you plugged in.

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Hi All,
We have recently started ordering the Latitude 7480 Business laptops and seem to be having issues with Bitlocker passing the key to the TPM Chip.
We are building with Win 10 Enterprise image so BIOS is set to Legacy Boot rather than UEFI, but TPM is both ON and Enabled.
When we try and enable BitLocker it asks to restart the machine, on next boot in there is an error "BitLocker could not be enabled. The BitLocker encryption key cannot be obtained from the Trusted Platform Module (TPM). C:\ was not enrypted"
Doing some looking online seems there was a forum post on here just recently about the same issue and the issue was resolved by Dell releasing a new Firmware (V 1.3.3) for the devices which corrected the issue in TPM 1.2 - however these devices come with TPM 2.0, I have installed the latest firmware from their site (which is now V 1.4.6 which also includes a security patch for the Intel AMT system) but this still gives the same error.
Any suggestions?

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Hi there,
I wanted to know if Latitude 7480 can support USB Type C adapter to HDMI.If not, can it support USB Type C adapter to DisplayPort?
Also, is multiple external displays supported (extended mode- 2 monitors)? (1 from the hdmi port + 1 from the USB Type C port with an adapter).
Thanks,
lijjo

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Hey,
I'm running Win10 64b OS, and tried to install the appropriate driver (Dell-Touchpad-Driver_9HG8R_WIN_10.2207.101.108_A00_02.exe), but gets: "This driver does not support your touchpad".
all other drivers are working fine, and i have the latest Bios.
please help.

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After using two finger scrolling, I lift 1 finger up so I can use the mouse pointer but for a second it continues to scroll instead of being able to use the pointer. Anyone have this issue?

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Hello all,
I have a question about Dell Latitude 7480: Can I install a SSD M.2 NVMe into DELL Latitude 7480? 
I intend to buy this laptop and a SSD 512 GB NVMe for it.Just want to make sure because as I see in Dell latitude Laptop Specification, latitude 7480 's hard drive is "M.2 128GB SATA Class 20 Solid State Drive"Hope to see your reply soon.Thanks

Answer:Is Dell Latitude 7480 supported SSD M.2 NVMe?

The Specifications section of the Owner's Manual on support.dell.com frustratingly doesn't say anything at all about the M.2 connector (it isn't even mentioned as existing in the system!), but at least in the Dell US store, the 7480 has an option for "M.2 512GB PCIe NVMe Class 40 Solid State Drive" -- so yes, the 7480 does support NVMe, and choosing that option does NOT force you to choose the Thunderbolt 3 motherboard option, for what it's worth.

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Hi Dell Community,
As some of you know, the traditional Dell docking stations (aka E-Port Replicators) switched to the TB16 and other similar types. I only have 1 TB16 docking station that arrived so I don't know if it's defective. Basically I cannot get it to work with the 7480 and I'll add the info below. Any suggestions would be appreciated. The laptop only detects the power coming from the TB16, nothing else.

- OS Windows 10 Enterprise 64-bit
- I followed the steps on the Dell Knowledge Base [How to Use and Troubleshoot the Dell Thunderbolt Dock (TB16)
- Under Dell Thunderbolt Dock TB16 Manual Driver installation, there is no Intel Thunderbolt Controller Driver or Intel Thunderbolt 3 Firmware Update under Chipset. 
- I've updated everything else
- BIOS: initially the Thunderbolt Adapter Configuration settings were all unchecked and greyed out. I performed  a BIOS reset to factory settings and now it is still greyed out but now [x] Enable Thunderbolt Technology Support is checked. Even before and after it was checked, the TB16 still did not work.
Some techs online wrote that they had to remove the CAB files in their Windows 7/10 images and had to follow the manually TB16 install (9 steps) as a workaround. The TB16 specs confirms that it is compatible with the 7480 model.
Has anyone else encountered this problem? Is this a driver issue that we're waiting for Dell to fix or should I return the TB16 docking station back to Dell as defective?
Tha... Read more

Answer:TB16 New Dock with Latitude 7480 not working

You definitely need the Thunderbolt software installed on the PC, and the 7480 recently got a Thunderbolt firmware update.  Both are listed at support.dell.com if you just select Latitude 7480 > Drivers and Downloads > Find it myself > Windows 10 64-bit.  However, sometimes entering your actual Service Tag can filter out some updates that are applicable to your system, which is why I always specify only the model.
Thunderbolt software (install first): www.dell.com/.../driversdetails
Thunderbolt firmware: www.dell.com/.../driversdetails

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Anyone having any luck here? We are using SCCM 2012 and I can't seem to find a suitable WinPE driver. We have the Dell Command integrated and created one with it and that still does not work.

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I've got a number of 7480 Laptops.  I've been using 2 for testing.
Same BIOS version and settings, Same OS configuration, No dock attached. both have a power brick and Network Cable attached.
One laptop will wake with the press of any button on the keyboard, the other will only wake when I press the Power button.
I'm at a loss to explain why.

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We're trying to install Microsoft Bitlocker encryption on some Latitude 7480's with both Windows 10 Enterprise 64  bit 1607 & 1703.  They have the latest bios update 1.4.6 on May 31 but a Microsoft error comes up - Bitlocker could not be enabled.  The Bitlocker encryption key cannot be obtained from the Trusted Platform module (TPM).  C: drive was not encrypted.  Has anyone else seen this?

Answer:Can't Bitlocker Latitude 7480 laptops with Windows 10.

i have the same problem. Its using the original microsoft tpm 2.0 driver from 2006.  I downloaded the controlvault drivers and installed it, but it comes up with unable to start TPM code 10. It seems that the correct TPM drivers are not available for WIndows 10 x64? I have the same problem

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We have a couple of 7480s intermittently fail to boot and report an error "Hard Drive - Not installed". Select the option to go into setup and simply exit and the system boots. Not a great solution but seems to work, occassionally requiring a couple of retries. Any others having the same experience or have a more effective solution?
All system drivers and bios are the latest available from Dell.

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Hey all, I recently got a new laptop, dock, and monitors at work and am having issues with the 3rd monitor. Model are as follows:
1 - Dell Latitude 7480
1 - Dell D6000 Dock (2 Displayports, 1 HDMI port)
3 - Dell E2318H Monitors (Displayport and VGA input only)

The D6000 dock has 2 display port ports, as well as 1 HDMI. I can run 2 of the monitors successfully on the displayports, but cannot find a cable that will allow me to use the 3rd monitor with the HDMI port. I have tried restarting multiple times with lid closed, and also rebooting the dock by disconnecting the power.

I have tried both of these with no success:
HDMI to Displayport cable.
HDMI to active VGA adapter to VGA cable. (Adapter is a Startech HD2VGAE2)

FYI, when using the dock with an HDMI to DVI cable and older monitor, it recognizes the 3rd monitor correctly after rebooting the dock.

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hi, im having trouble after putting it down to sleep from the power menu, it doesnt wake up, opening the lid doesnt work, power button neither, keyboard just flashes backlights when touched.

it only responds when pressing for 5 seconds the power button and forcing reboot
all updates are installed up to date.

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Hello,
After installing Windows updates and Dell's updates, including the "Dell Data Protection" software, the fingerprint login option ceased working.
I tried configuring the fingerprint login via the DDP Console, but in the end of the process (after configuring the fingerprint) it says that "The biometric unit is not in the proper state to perform the specified operation". What does it mean?

It is worth noting, that the biometric device reads fingerprints (I'm able to add\remove fingerprints via the Windows sign-in options screen and via the DDP Console, until it says that there is an error as stated above).
OS: Windows 10 pro
Please advise.
Thanks in advance!

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We have a laptop here that an intern typo'd the administrator password twice and now we are trying to take steps into resetting the Bios.  We have tried holding the power button down for 25 seconds (doesn't do system or admin password resets) and we have unhooked the CMOS battery from the machine (as well as taking out the regular battery out while powering it on) to try to force reset the bios.
None of this worked.  Is there a special trick to resetting the bios on these particular laptops?

Answer:Latitude 7480 Administrator BIOS password reset

You need to call Dell to obtain a master reset password.

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Hi,
Further to my previous post about the issue with Dell Command Update tool (it keep suggesting to download and install the same drivers over and over, although I have installed them more than 5 times), I also have an issue with the speakers built-in the machine.
From time to time, while I'm listening to music I hear a crackling sound from the speakers. According to the Dell Command Update tool, I have the most updated audio driver. I even reinstalled the audio driver by removing it from the device manger and restarting the machine, but to no avail.
OS: Windows 10 pro
Audio drivers:
Speakers/Headphones (Realtek audio): 10.0.14393.0 (driver date: 15-Jul-16)
Realtek audio: 6.0.1.7982 (driver date: 8-Nov-16)
Any idea?
Thanks.
p/s. Latitude 7480 has too many hardware/software issues. I got the laptop only two weeks ago, and this is the third issue I have. I'm considering returning it back to Dell :-\ 
  

Answer:Dell Latitude 7480 - crackling sound from the speakers

Tx155I'm considering returning it back to Dell :-\ 
If you want to return it, don't wait too long. After the brief return period, which starts from the invoice date, you won't be allowed to return it.
Try the Windows native audio driver -- as a test.
1. Open the Device Manager.2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio" and select to uninstall.4. Put a check mark in the option to delete the driver software, and then ok.5. Restart the laptop and go back to the Device Manager and check again for a Realtek driver. Keep uninstalling & restarting until Realtek no longer appears under Sound...Controllers and "High Definition Audio Device" appears in its place. "High Definition Audio Device" is the name of the native driver.
[The reason you might have to go through the process more than once is because the driver files for more than one Realtek driver could be on the hard drive. When a Realtek driver is removed, the next one gets installed if Windows can locate the files. Windows installs its generic driver only after all Realtek files have been removed.]
To re-install the Realtek driver, it's better to download it from your Dell support page rather than letting Windows Update find one.

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Hi There
We recently got our TrynBuy 7480 unit and we are having issues loading an image via PXE boot. We have downloaded the CAB drivers and injected them to our task sequence. The machine can boot via pxe (IPv4/6), goes through 'Initializing Windows PE'. Machine reboots at 'preparing network' and does not go any further. Anyone with a similar issue?

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A detailed review of the Latitude 7480 notes the laptop has a very noticeable coil whine when the SSD is accessed or background processes are active, and there are several posts on this support forum regarding speaker crackling. Have both of these issues been fixed on new Latitude 7480s?

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Hi.I'm new to this forum, so please forgive me if this question has already been asked.
I have a problem with the WD15 dock together with the Latitude 7280/7480 series.
The problem is that a keyboard connected to the dock does not work in pre-boot.So I won't be able to for example enter "bios" with help of the external keyboard, and even worse (for the users in my orginazation anyways) enter the Bitlocker PIN with the external keyboard.
My bios version is 1.0.8.
I have tried both the USB 2.0 and the 3.0 ports on the dock.I have tried disabling Fast Boot in bios.Tried disabling Thunderbolt (since the keyboard is working on a 5480 laptop, I figured that this might be the problem).I have also tried enabling Thunderbolt Pre-boot modules, and Thunderbolt adapter boot support in bios.None of this actually helped.

If I connect the keyboard directly on the laptop it's working.
Hopefully someone here has some kind of idea what might be the problem.According to Dell support the keyboard should work in pre-boot when connected to the WD15 dock.

RegardsBjörn

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I recently updated/upgraded from windows 7 to windows 10. The default mouse settings is to scroll using two fingers. I want to go back to using one finger to scroll on the right side of my mouse pad on my laptop. I have tried the settings for the mouse including the advanced settings. I clicked on device settings and then settings underneath that, which led me to a different window. When I clicked on the scrolling portion, it gave me pinch zoom and rotating.
All other forums have told me there should be a one finger scroll and two finger scroll tab under scrolling. I don't know if this is an option for 8.1, or if I am just not finding where I should be looking, but this is an issue for me.
Thank you!

Answer:How do I change my mouse settings from two touch scrolling to one touch scrolling?

Check your laptop manufacturers website for trackpad/touchpad drivers for Windows 10.
My Thinkpad in the Mouse Settings (advanced) has a section for the trackpad and I can set this so perhaps your drivers are not up to date for your device. I know a friend had to manually download those for his Dell to make that work like he wanted.

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Hi,
It seems that I have a problem with the Dell Command | Update tool, because it keeps suggesting to download and update the same 3 updates all the time - please find enclosed a print screen. I already installed them at least 3-4 times, but nothing helps.. By the way, it didn't find the new BIOS version which I had to download manually.
While when I run the "detect drivers" tool via Dell's website, it doesn't find any new drivers to be installed. However, I suspect that it just doesn't work well, because manually I found several drivers available on Dell's webpage which were newer than the drivers which are currently installed on my machine (I logged in with the laptop's service tag, so I believe that only relevant drivers should be presented).
My machine is Dell Latitude 7480 running Win 10 Pro.
Please advise.
Thanks.

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Hi Guys
I am not able to install the correct Video driver for my Latitude 7480.
This laptop came with Windows 10, but in my company we need to downgrade to Windows 7 Enterprise.
After I did the downgrade, the only driver I was not able to install was the video. (Intel-HD-Graphic-500-P500-series-D5Kd6_win21_20.16.4627_A02.exe)
I saw that the driver in Windows 10 appear as follow Intel(R) HD Graphics 620, but even in the Intel web page I could not find the driver.
I hope somebody can help me to find the correct driver
It is for Windows 7 Enterprise 64 bits version.
Regards

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This issue has been driving me nuts and I was wondering if anyone has been able to resolve this successfully.
The laptop is not docked (at home) but connected to AC power. I close the lid and reopen the lid after a few minutes. But the screen has gone blank and the laptop does not respond to any keystrokes. So I pretty much have to resort to rebooting. Note that this does not happen always but happens once every 3-4 times.
I have searched the internet and tried everything - disable Intel display drivers, disabling hibernate, enabling "Do nothing", "Do not sleep", etc. from Power Options, Updated BIOS, drivers,  - but nothing seems to help.
My old Lenovo running Windows 10 never had this issue. So I am not sure if this has anything to do with Windows 10 or something specific to Dell.
Appreciate any pointers!

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I'm using a new Latitude 7480 with Win 10 and almost from day one when connecting an external screen via the HDMI, every couple of minutes (sometimes every minute and sometimes once in 5 minutes) the external monitor goes blank for 2 seconds and turns on again.
I can hear the relay clicking.
I've changed the monitor, the cable and yesterday Dell lab has even replaced the whole motherboard in the new laptop and it's still the same.
I would appreciate any help on this matter.
Thanks
Rafi

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Our Service Desk environment is rolling out new devices.
Dell Latitude 7480 Laptop
i5-6300U @ 2.4GHz
HD Graphics 520
Dell WD15/K17A Docking Station
VGA port x1
HDMI port x1
Mini DisplayPort x1
These are the two options we have for monitors. Not everyone has option 2 so we need to know how to make all three monitors work on both setup options.
Dell P2210 Monitors x3 max resolution 1680 x 1050 **(OPTION 1)
VGA port x1
DVI port x1
Displayport (not mini) x1
Dell P2417H Monitors x3 max resolution 1920 x 1080 **(OPTION 2)
VGA port x1
HDMI port x1
Displayport (not mini) x1
Our drivers are fully up to date.
We are using Windows 7 Enterprise 64bit.
We have tried several adapter combos and are in need of guidance.
On my device I have a VGA connected to my main display, an HDMI>VGA adapter connected to HDMI port of dock and can run 2 monitors. That said as soon as I connect a mini display port to display port cable for my third monitor it will ONLY display in 680x450 resolution. The other 2 stay at 1680x1050. The third monitor does this 680x450 with just a VGA connected to main display, Display port to mini display port on the third monitor with the second monitor on HDMI>VGA adapter removed.
Can anyone please advise which cables we would need for a three monitor setup.
We are losing a lot of productivity with the lessened visual real-estate.

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Hello All - I just noticed that my multi-touch (not enhanced multi-touch) screen no longer responds to finger touch; just pen. It used to respond to both before i upgraded to Windows 7.I tried the Lenovo diagnostic check for the touch screen, and during the test, it only responded to the pen.What should I do? Is there a certain driver i'm missing or need to uninstall and then re-install?Thanks in advance.

Answer:Post Windows 7 Upgrade - Touch Panel Not Responding to Finger Touch (x200t)

Ok...I think i really screwed something up. As per a Lenovo support tech's advice, i installed the Windows 7 "Enhanced" Multi-touch Driver, even though i do not have the enhanced multi-touch screen, and this is what it says on Lenovo's site about this new driver: "*1: ThinkPad X200 Tablet models with the Multitouch are NOT supported." "*1: ThinkPad X200 Tablet models with the ENHANCED Multitouch ARE supported." So, i go ahead and install it. I notice that finger touch now works, but the pen setting are now all screwed up! The eraser no longer responds when i turn the pen around to erase. It actually INKS with the eraser as well! OneNote no longer automatically starts inking (or erasing) when i bring the pen (or eraser) into range. I have to manually click on the pen icon (or the eraser icon) on the tool bar to use these functionalities! *groan* In the Tablet PC Input Panel: no eraser functionality (it inks instead!!) and even the button on the pen (which previously had the right-click ability) only inks when pressed down! I think i made my situation worse...Please Help! Adam

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I have ThinkPad X230 Tablet. It used to have non-functioning touch screen. I did something, and now the screen responds to pen input, but it doesn't work properly for finger touch. When I touch with finger, only thing it does is minimize or maximize window. When I change position of taskbar (with start menu and icons), it doesn't maximize/minimize.  I think this means that when I touch with finger, cursor clicks at bottom right corner of display, where there is button for maximize/minimize window

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Hi!

This may be basic (I hope it is), but I can't seem to find the answer on my own.

I used to be able to scroll large images; but recently they started to break up as I scroll.
The images breaks into lines that are like repetitions of part of the image.

I've tried reinstalling the video card driver and renewed the monitor driver....no change.

The images open as a web-page (Why?) but they used to scroll without any problem.

I am running Win98SE and IE6

Can anyone offer suggestions?

Many Thanks

len43
 

Answer:Help! Scrolling Breaks Up Images

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A new driver from Microsoft Windows Update on my Windows 7 32bit from Authentec broke the Fingerprint reader software. Can't seem to remove it or even roll back to a previous version. Wait until Lenovo releases new FingerPrint software before you use the update! Soko

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I am trying to use a 3rd party external GPU enclosure that attaches via thunderbolt, and when attached, I got the message pop-up that external GPU support was not enabled by the vendor, and as such the device will likely not work? Has Dell locked the Latitude 7480 down to no external GPU support?

Answer:Latitude 7480 - Thunderbolt 3 - Thunderbolt software say external GPU support not enabled?

Probably.  I read somewhere that since Dell is pushing their Alienware external GPU stuff that uses a proprietary connection, they never enabled external GPU support via Thunderbolt.  

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When I undock the laptop by pulling the USB-C cable out (either sleeping beforehand or not sleeping first) then I am getting an intermittent issue where the wifi claims to be disabled. The only way to resolve this is a hard reboot.
Toggling airplane mode doesn't help. Disabling and reenabling the wifi network connection doesn't help. Toggling airplane mode from Fn-PrtScr doesn't help.
It is acting as though the hardware radio is turned off (like when laptops used to come with a hardware radio switch), but with no method to turn it on again.
Looking in the system event log I can see entries from source Netwtw04, Event ID 7012 stating "radio OFF"
Drivers and bios are all up to date.

Any ideas?

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I had a problem with two-finger scroll (2FS) in large Word documents. 2FS would not work in the document pane when the file is large. It would continue to work in any of the other panes (e.g., Navigation and Styles).  2FS worked fine in any other program. I tried all of the drivers available from HP and none seemed to work. I reloaded Office and that didn't fix anything. Finally, I went to the Synaptics site and downloaded their base driver for Windows 10 (19.0.19.1). That driver works fine. Not only does the base driver work, it has more features than the drivers available throuh HP. I think that, in the process of defeaturing the driver, something got screwed up. Use the basic Synaptics driver. I have not seen any problems wit the 19.0.19.1 driver.

Answer:Two-finger scrolling

I had a problem with two-finger scroll (2FS) in large Word documents. 2FS would not work in the document pane when the file is large. It would continue to work in any of the other panes (e.g., Navigation and Styles).  2FS worked fine in any other program. I tried all of the drivers available from HP and none seemed to work. I reloaded Office and that didn't fix anything. Finally, I went to the Synaptics site and downloaded their base driver for Windows 10 (19.0.19.1). That driver works fine. Not only does the base driver work, it has more features than the drivers available throuh HP. I think that, in the process of defeaturing the driver, something got screwed up. Use the basic Synaptics driver. I have not seen any problems wit the 19.0.19.1 driver.

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Hi

I have Toshiba Satellite C50-A-1DV. I'm having problems with the track pad, two finger scrolling doesn't work.

Answer:Two Finger Scrolling on Satellite C50-A-1DV

Check please all touchpad options. There you should find all available options including multi-finger scrolling. When you enable it you will be able to make vertical or horizontal window scrolling by dragging two fingers across smart pad.

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I have a new T410 with UltraNav touch pad that does not always scroll and when it does its very choppy. - I have "Enabled Two-Finger scrolling" checked- Driver provider: Synaptics- Driver date: 4/22/2010- Driver version: 15.0.18.0 I am using windows 7 64bit. My wife has a macbook pro with two-finger scrolling that works flawlessly. Anyone else seen this problem or can point me in the right direction?

Answer:Two-Finger scrolling choppy at best

Put two fingers down on the touch pad then after a moment scroll down. You can't begin scrolling with two fingers right away. You must first "place" them on the touch pad, then drag them down. (This is the way my touch pad works.)

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i am using a dell inspiron n5010. the original synaptics driver keeps crashing every few days . i tried replacing it with microsoft drivers but 2 finger scrolling doesnt work with this. i need 2 finger scrolling since i dont have a separate mouse. is there a solution?

Answer:How can I get two finger scrolling on my touchpad?

go to dell website and download the latest driver for the touchpad
what is the build number of your windows 10?

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I want to turn off the two finger scrolling on my yoga touch pad. Anyone kknow how to do that? Thanks - Geoff

Answer:turn off two finger scrolling

If you have a Yoga 2 Pro, install the latest Yoga 1 touchpad driver and then Control Panel...Change Mouse Settings...Device Settings...Settings will bring up the Synaptics Control Panel.  In the Multi-Finger tab you'll find checkboxes for Enable Vertical Scrolling and Enable Horizontal Scrolling. http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032590

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I have recently bought a Z50-70 laptop and i would like to know if i is possible to preform one finger scrolling instead  of two fingers? My laptop has a synaptics Touchpad V8.1.scrolling for 1 finger is not in device settings of the mouse/touchpad in configuration screen.

Answer:Z50 70 touchpad scrolling one finger?

Hi Cubeblast,
 
Welcome to Lenovo Community!
 
 As per the query we understood that you are looking to perform touchpad scrolling one finger in your Z50-70 laptop.
 

To perform one finger scrolling go to control panel, select mouse option under mouse select ultranav tab,

 

Under ultranav select touchpad setting under setting select the drop down option

 

Under the scrolling, you can find two option as one finger scrolling and two finger scrolling, select the two finger scrolling.

 

Disable the two finger scroll option by unticking on the enable option, click on apply and ok button and check for the issue.

 
Hope this helps. Do post back if issue persists!
 
Best regards,       
 
Ashwin.S
 





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I know it's possible on other makes of laptop so why does lenovo disable the single finger scrolling options in the touchpad configuration ? I have seen this on various different modelsEssentially its just a customised version of the standard Elantech software, you can easily enable it with Acer machines using Elan touchpads for example or Hp  ones with a synaptics touchpad and even on Dell ones using a slight workaround so how come lenovo have the options removed ?I personally don't mind so much but my parents being older struggle to use 2 fingers, having the option to enable it for them would have been a big benefit. As it stands they may well be returning their laptop for an Hp oneIt just seems like a pointless customisation of a perfectly good driver, I could possibly understand it for windows 8.1 with the charms and edge swipe etc but all that has gone with windows 10 anyway so why not have a different version of the driver for use with windows 8.1 and let windows 7 or 10 users be able to use their touchpad in the way they prefer 

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This is a new laptop and I can't get the two finger scroll option to work.  I've even reset the laptop, but that didn't resolve the issue.   Thank you!

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Hi,    I have enabled Two-fingre scrolling. But sometimes it doesn't work right after starting the laptop. I have to restart to get it work again. So the situation is whether this feature works in my laptop or not is a random event.  :-( The drivers are up-to-date. Any suggestions? Thanks!Sagar

Answer:Two finger scrolling T400s

Now the phenomenon is happening with tapping as well!!! :-(

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I have a Dell Inspiron 1420 with an Alps Touchpad.

I know that there are apps out there that make Synapsis touchpads enable two finger scrolling(like Mac's have) but I cannot find one for Alps Touchpads. Can anyone help me with this? I know about the weird swirly scrolling but I'd really love to have two finger scrolling on my PC without having to go blow a grand on a Mac.
 

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I have a problem. I have inverse scrolling on my touchpad mouse so when I scroll up the screen moves up and same with down. However, when I scroll left the screen moves right and when I scroll right on touchpad, the screen moves left. I want the screen to move the direction I scroll on the touchpad. Is there a way to make this a reality? Thanks for the help.

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Last night (4/6/2017) an automatic Windows update just now decided to install the most recent Synaptics driver (titled Synaptics - Mouse - 1/11/2017 12:00:00 AM - 19.3.4.66), which apparently is nearly 3 months old at this point.  One thing this update seems to have fixed is an issue I?ve been having with my ThinkPads for upwards of 7 years ? randomly it resets my mouse wheel 'number of lines scrolled per notch' option back to 1 (I prefer 3) pretty much daily, which is a HUGE annoyance, so I?m very grateful for this update and I?d like to keep it. However, it also completely disabled middle click scrolling with my TrackPoint (yes, I have ?Use for scrolling? checked under the TrackPoint settings).  The middle button does nothing now, unless I check ?Use as middle click?.  Rolling back the Synaptics driver to the previous one fixes this issue. Confoundingly, the TrackPoint scrolling with my ThinkPad Bluetooth keyboard still works fine. Has anyone else experienced this problem?  Any ideas how to re-enable TrackPoint scrolling on this newest driver? System details:ThinkPad P50 ? Xeon E3-1505M v5 (1080p touchscreen, if that matters), 16 GB ECC RAMWindows 10 64-bit, all available updates appliedAll available Lenovo updates applied (except for that Connect2 nonsense) Sidebar: running the tweak, TPMiddle, enables a middle click function when the scrolling option is selected in TrackPoint settings, but has no effect on the scro... Read more

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The two finger scrolling on my Hp Dv6 is not working. but the touchpad is still working. I went to the mouse properties and checked to see if possibly the two finger scrolling option had been unchecked but it was still there. Also the four finger flick multi finger command still works on my touchpad so I know the touchpad still works well. Any idea why just the scrolling wouldnt be working? It is so frustrating having to move the mouse over to the scroll bar to scroll up and down. Please Help!!

Answer:Hp Pavilion two finger scrolling is not working

Hi @Mp6645 , Thank you for visiting the HP Support Forums and Welcome. I have read about your Hp Pavilion dv6 Notebook and some features missing while using the Touchpad. Here is a document on how to reset the Touchpad. Click the Device Settings or the ClickPad Settings tab of Mouse Properties. You will see at the bottom  reset devices. Apply and restart the computer. This will pick up original settings of the Touchpad. Hope this helps you out. Thanks.

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Thinkpad E540, Windows 8.1 The touchpad has been bugging randomly throughout the year, but this time the two finger scrolling has completely stopped working I have tried disabling and enabling, reinstalling drivers, resetting to default, nothing is fixing it.

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So I rebooted my Helix this evening, and when windows 8.1 started back up, it was behaving as if I had the screen in portrait orientation instead of landscape.  I rotated the computer 90 degrees and then back, and it straightened itself out, but since then, scrolling with the touchpad has gotten messed up.  To use 2 finger scrolling up and down, I have to move left and right.  Not sure how to fix this, any suggestions?













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Go to Solution.

Answer:2 finger scrolling axis messed up

well in case this ever happens to anyone else, i re-downloaded and reinstalled the drivers and that fixed it, not surprisingly I suppose

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I've had this laptop for about a month and didnt have an issue until yesterday when my two finger scroll stopped working. I tried adjusting the screen resolution as some responses suggested to no avail. I have checked my setting and two finger scrolling is definitely turned on but started having no effect at all. Any help would be greatly appreciated.

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What's up everybody! I have a weird case of scrolling behavior in Chrome and Opera browsers. When I do the usual two-finger scrolling, the page "twitches" and "wiggles", sometimes you can see how it tries to increase the scale but then changes its mind - and weird squares around the place, where the cursor used to be, appear and disappear randomly. Almost like the page is not sure if I am scrolling, pinching or just moving the cursor. Worst part, quickly those squares go to the edge of the screen and scrolling simply stops, even the weird sporadic one. Firefox and IE scroll properly, with no apparent problems. Other Windows software scroll properly. The touchpad manufaturer is ALPS, the driver is the latest that tech support could give me. Deep in the driver options, there is an option called Zoom Perfect. When I disable it, scrolling in Chrome starts working as it should - but then two-finger scrolling in other places, like Windows Start Screen stops working at all. Anyone ha? problems like that before? Any known solutions? Thanks in advance. 

Answer:Sporadic two-finger scrolling in Chrome

baalexis,
 
What is the model you are having a problem with to help try and narrow this down for you? 

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So today this happened. It just randomly stop working, and then randomly worked again, and then stop working again. What should I do about this?

Answer:Lenovo Y50 two finger scrolling problem

Dear hatuongminh96
 
Welcome to Lenovo forums
 
Please try to download the driver from the link below and install it and then check
 
http://support.lenovo.com/eg/ar/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-noteboo...
 
Thanks





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To anyone that can assist me: My two finger scrolling feature just stopped working one day. In between the laptop locking and being unlocked it just shut down. I have restarted, and made sure everything is up to date. But, I am not that advanced with computers, so I may be missing something.I ask for any assistance. Thank you,B

Answer:Two Finger scrolling not working on G500s

Hi BeeShah,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that two finger scrolling feature is not working as expected in your G500s Laptop, I suggest you to access the Touchpad settings by clicking on Winkey+R to open a Run Windows and then type ?control mouse? and press OK this will open the Mouse settings. Now navigate to ?Device Settings? and then again click on settings and check if the ?Two Finger Scrolling? feature is enabled or not. Please let me know the findings.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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Whenever my comp sleeps or restarts I have to go to mouse scrolling option(just open it), to get the two finger scrolling and middle trackpoint scrolling to work? Help

Answer:How to enable two-finger scrolling on startup?

Hello Stealth,
 
Kindly update the BIOS and UltraNav driver.
 
This should resolve the issue.
 
 
Best Regards,
Tanuj

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I've had this issue from day 1 when I upgraded to Windows 10. I tried many versions of drivers downloaded and installed from Lenovo support, directly from Synaptics, and also using Windows Update which installed whatever it is that it installs as the driver package. All of them have the same issue -- when using two finger scrolling on the touchpad of my Thinkpad T430 on Windows 10, the cursor freezes for 2-5 seconds and does not respond to the touchpad usage.I am able to scroll without any issue of the kind using two fingers when on Windows 7 with a Synaptics/Lenovo driver, and also on Ubuntu and other Linux Live CDs (which use open source Synaptics driver built into X Windows system). I am suspecting a driver issue, which is buried so deep into Synaptics driver architecture that they are unwilling to do anything about it, with it possibly affecting a minor enough percentage of their users.What I have noticed is that the page fault counter for the SynTPEnh.exe process spikes through the roof when scrolling, at a rate of about a 1000 (!!!) page faults per second (while scrolling) and now sitting at half a million after an hour of desktop usage, fourth place among all processes after Firefox, Windows Defender and Windows Service Host. For a touchpad driver this should be a giant alarm bell ringing. I don't know if this is related to the issue, but it's not a good sign.Anyway, has anyone similar issues, and what can I do about it? I don't want to use the laptop with the default ... Read more

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After upgrading my Dell XPS L502X laptop from W7 to W10, two finger scrolling is not working on modern apps including edge and start screen, but works perfectly on desktop apps like IE11. I have updated drivers. Kindly help.

Answer:Two finger scrolling not working after W10 upgrade.

Drivers from Windows Update or from Dell?

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Hello everyone I have a S440 (touch version) and some Problems with two finger scrolling on the touchpad.First, it isn't smooth, i.e.. If I move my fingers it only starts scrolling after a second or so, basically when I've already stopped (unless I move very slow). It then makes up for the lost time by scrolling very fast. The more serious problem (that makes it practically unusable) is that it randomly jumps back up, often to the top of the page/document, sometimes just a page or so. The problems are worst with firefox and acrobat, with IE and the Microsoft reader there's no response time problem but the jumping upwards still occurs. The problem is there with the preinstalled Windows 8 as well as my own Windows 8 Pro (with the original Lenovo drivers). Scrolling with the Trackpoint and an external mouse work fine, as well as scrolling via the touchscreen.  Does anyone have any suggestion if/how I can fix this?

Answer:Problem with two finger scrolling on s440

I had the problem of the page jumping to the very bottom/top on my S431. Try going to device manager and checking the driver version for the driver for the UltraNav pointing device. In my case, after rolling back the driver the problem went away. The version I am using now is 16.4.2.4, I believe the newer driver was something along the lines of 16.6.x.x The synaptics utility for setting up multi-finger gestures will revert to an older version and won't be as pretty anymore, but at least you'll be able to scroll like a normal human being  I hope this will help.

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Is it possible to return to one-finger scrolling on V15 Nitro (Win 10) rather than two-finger?Thanks

Answer:One-finger touchpad scrolling on V15 Nitro (Win 10...

See if your's will let you do this:http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/How-to-change-Two-Finger-Scroll...

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Hey, I'm a new lenovo user. The trackpad on my SL410 is nice, but the two finger scrolling feature is unacceptable. Its unresponsive, or zips me to the top of the page when I'm trying to scroll down. I've fiddled with all the controls available in the control panel and its made a big difference. But its still nowhere as smooth as a Mac, and I don't see any reason why it shouldn't.  Any drivers or something I can install that would help? Thanks for your help! james

Answer:trackpad two finger scrolling issues

Hello Robinsonjames To resolve your problem i think you should download the soft about "ultranav" in this link (sl series)http://www-307.ibm.com/pc/support/site.wss/MIGR-70413.htmlBye Philippe  

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I have seen one or two similar posts, but none quite like the problem I am experiencing, and none with a solution that works for me. Periodically, randomly, the 2 finger scrolling function on my y40 stops working. This used to occur maybe once a week, but recently it's been happening every day, sometimes more than once a day. I cannot determine any cause. Usually I am in google chrome when scrolling stops, but the scrolling stops functioning in all windows-- EXCEPT task manager, for some reason. If I open task manager, I can scroll within that window only, even while scrolling refuses to work in all other windows. Wen scrolling stops, I can still use 2 finger zoom, right-click-- I can do all of the other things I would do, just no scrolling (the one thing I use the most......)My synaptics driver is updated. I have uninstalled and reinstalled it. Checking and unchecking the 2 finger scroll functionality in synaptics properties does not help. What else can I possibly do to troubleshoot this problem? Right now, the only way I can re-enable 2 finger scrolling is to reboot my system, which is very, very annoying. Any suggestions would be welcome!
 
System information:y40-70
model 20347OS Windows 8.1
 
Admin added user machine info:
Bios Version/Date: 99CN23WW(V1.06), 5/26/2014
Touchpad version: 17.0.14.81

Answer:Y40: 2 finger scrolling spontaneously stops

BostonClem,Could you try to observe how to be able to replicate the issue again? Such as- Did it happen right out of box before adding all other programs?- What were running/opening when it happened?- What were installed in the system? It's very important for iron out the root causes and possible solutions.Thanks.

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I recently got a new laptop with Windows 8 and upgraded to Windows 8.1.

I absolutely love the two finger scroll feature. It's very convenient in web browsers and the start menu. However, it doesn't always work, and I can't find a trend for when it works. It simply works sometimes and not others.

Where can I configure the settings so that I always have two finger scroll?

Answer:Two finger scrolling doesn't always work

Thru playing around I found that 2 finger scroll won't work if one finger starts off of the edge of the pad. Make sure that both fingers plant on the pad itself when starting a scroll. I operate my pad with my left hand and I had a lot of trouble accidentally hitting the left edge when I first got win 8. I long ago disabled whatever the left edge swipe was. The same might be true for the right edge for right-handers.

Currently 2 finger scroll is reliable for me. I guess it could also be a driver issue with your particular pad.

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Just bought  a Carbon X1 with windows 10. Everything works except for scrolling with one finger on trackpad as I always did on my E450. Called support and he installed new drivers but still no scrolling. Trackpad works for cursor movement and clicking. Called support back and fix is to return laptop for motherboard replacement. Seems extreme and last ime I sent in E450 for disk drive and motherboard replacement laptop became erratic. Rather not have even a trained technician opening up a brand new $1500 laptop. I have two questions:1) Should single finger scrolling work on my Carbon X12) Is there a setting for scrolling. I recall on my E450 running windows 10 that I was able to specify where I wanted scrolling to be active on the trackpad (Left edge, right edge and even width of active path. 

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I'm getting some inconsistencies with two finger scrolling, where the touch pad doesn't always recognize my two spread fingers, so it doesn't consistently scroll in applications. Anyone else? (This is in Windows 8.1 for what it's worth.)

Answer:x240 two-finger scrolling issue?

Hi,
 
Welcome to Lenovo Community Forums!
 
Have you tried reinstalling the touchpad drivers?
 
A similar issue has been discussed in this thread. Please have a look at it and see if it helps!
 
Best regards,
Mithun.





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Just received the XPS 13 9360 in the mail today. I am trying to figure out how to speed up the scrolling. I've been using a MacBook pro since 2011 and I am used to being able to scroll to the end of a page with one swipe. On this computer, I'll need wrist surgery after a month.
Everyone with other manufacturers seem to have ways of increasing the speed by opening up the software specific to the installed hardware, but Dell doesn't seem to have that. And the only scroll speed option that I can find in the mouse options is for a mouse, not a touchpad.
I really want this laptop to work. Please help me.

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Is there any way to turn off 2 finger scrolling on my Lenovo G505s Laptop anf go back to good old 1 finger scrollng. I cant see anywhere in the settings to disable it. Thanks

Answer:G505s can I turn 2 finger scrolling off

Hi Sp4rky,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are looking to disable the 2 finger scroll in your Lenovo G505s laptop.
 
To disable the 2 finger scroll please follow the below settings and check for the issue.
 
Control Panel...Change Mouse Settings... Under scrolling option, select 2 finger scrolling, select disable or uncheck the enable 2 finger scrolling option.
 
Hope this helps. Do post back if the issue persists!
 
Best regards,       
                                     
Ashwin. S





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Hello !This forum has really helped me with the issue of fan-noice in my T430 Lenovo thinkpad. I bought it 1 and half year before.Now I have following problems those I noticed recently in my machine.  (1)  Two fingers mouse scrolling has stopped working. (2) Whenever I press volume buttons I can not see the volume bar on the screen. Same when I press CAPS LOCK i can not see the notification on my screen. Please suggest me what I must update in my machine. With best regards 













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Answer:Two Finger Mouse scrolling does not work in T430

Reinstall the Synaptics UltraNav driver, and the Hotkeys Integrations Package.T430 drivers can be found here or through System Update:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t43...

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I got this laptop in August, and I didn't have any problems with the laptop. However about a month ago, the 2 finger scrolling on the trackpad has stopped working. I've made sure that 2 finger scrolling is selected in the mouse settings, but no matter what I do, 2 finger scrolling doesn't work. I've updated my mouse drivers and everything to the latest versions as well, but that didn't fix the problem either. Any clues as to why this might be happening?  Thanks, Mitch

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Two finger touchpad scrolling in Chrome desktop mode has been pretty bad on my T440s until the recent driver update.  But after the update, I've noticed now that in the tiles version of remote desktop, two finger scrolling no longer works.  It acts as a right mouse click and hold to select text or drag.  In the desktop version of remote desktop on windows 8.1, two finger scrolling works fine. I saw an article about editing the Synaptics config file to get two figure scrolling to work in the desktop version by adding a lince that references mstsc.exe, but that line is already in my Synaptics config file.  Not sure how to get Synaptics to pass gestures when using the tiles/metro version of RDP.   Any ideas?

Answer:T440s Win 8.1 Remote Desktop two finger scrolling

Bump?

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Got a new ThinkPad X1 - Machine type:  20HR  (20HRCTO1WW).  i7, 16gb.   Windows 10 Pro Ver 1703 Does this machine support single finger edge scrolling?   I am so used to this feature from the 4gen X1.    Have updated all the drivers including Synaptics Touch pad drivers from Lenovo website.   The Synaptics Control Panel does not have any option to set single finger scrolling. Any help will be much appreciated.   Thanks in advance. 

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OS: Windows 10 Build 1511BIOS: 1.15Synaptics Driver: 19.0.7.33I restart the sytem. At this point, the touchpad is working without issue. I then close the lid on the laptop to initiate S3(sleep). I notice on of the LEDs on the right side starts blinking. I open the lid and press the power button to resume from S3(sleep). 2 out of 4 times two-finger scrolling stops working at this point.Is there a new driver that fixes this issue? Is there a way I can submit a ticket directly to Acer without going through chat or phone #?Reason I am avoiding customer support: Chat representative wanted me to disable driver verificication with full assurance that this will fix my issue. Disabling driver verification is only useful when the device is not working at all. I tried it and it failed to fix the issue.The other reason I am avoiding customer support is that the end result is very likely an RMA, which will not fix the issue.

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I have a G510 running Windows 8.1 and have the ELAN Smart-Pad software.  It took me a while to get used to the new gestures on Windows 8, but was finally enjoying scrolling down webpages by using 2 fingers and swiping to the right (down) and left (up).  I was using the laptop and closed my programs an d closed the lid to have some lunch.  When I came back, I could no longer scroll down on a webpage by 2 finger swiping to the left or right.  In order to scroll up or down now, I have to use the 2 fingers and swipe up and down.  Before this incident, I was able to use either way, 2 finger swipe to the right, left, up, and down.   I have tried restarting my computer, rolling back the driver, re-installing the new driver.  I also opened up the mouse settings in ELAN and reset everything back to default.  I've double and triple checked that both "Vertical" and "Horizontal" scrolling is checked and enabled.  I've restarted my computer a total of about 10 times now trying everything I can think of.  Nothing works.  I haven't downloaded any updates lately at all and this just happened out of nowhere.  I've googled and searched these threads and have found nothing that describes my problem exactly, although there are some similar issues.  Can someone help?  Thanks in advance.

Answer:2 Finger Swiping for Scrolling Not Working All of the Sudden

hi AJL127,
 
Welcome to the Lenovo Forums.
 
Just to check, is the Touchpad Edge Swipes enabled under PC Settings? If this setting is disabled, can you follow method one of the guide below and observe
 
Touchpad Edge Swipes - Enable or Disable in Windows 8
 
Also, if you're using other browsers, you may wanna try the Vertical/Horizontal scrolling feature first on Internet Explorer and observe.
 
  
Regards

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Hello,

I recently bought a Lenovo Y700 running W10. I am trying to get it set up the way I like and cannot find an option to use one-finger scrolling with my touchpad (two-finger scrolling is an option and works just fine).

I am updated to driver 19.0.19.1, but for some reason when I go to Mouse Properties it lists the driver version as 19.0.17.26. I'm not sure if this is related. Here are some screen caps of the driver discrepancy as well as the UI for the mouse, which has no option for one-finger scrolling. How do I enable this?

Thanks for any advice you can give me!

Answer:Synaptics touchpad V1.2 - no option for one-finger scrolling?

I'm thinking that's on purpose. If you did that, how would you then move the cursor on screen? Single finger is cursor movement, two finger is scroll. It's a touch pad not a touch screen.

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my hp probook corei3 two finger scrolling is not working.plzz give me a solution.

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hi my two finger scrolling is not working . I have updated the drivers (installed sp 70198). also , still it is not working.  When i go to control panel-> mouse, it displays " unable to connect to the synaptic pointing device driver". What should i do? Earlier one finger scrolling was working(using right edge of touchpad), but after installing the driver , it is also not working. Other function of touch pad working properly. This problem occured 10 months ago alo, but the customer care help me resolved that. I m using cracked window 8.1 . Plz helpthanx

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hi, it seems like the two finger scrolling doesnīt work since i updated my lenovo yoga 2 pro to windows 10. Other gestures like zooming in and out work, but i havenīt tested them all.I used to fix the scrolling by deinstalling the driver and reinstall it but - I donīt know why - this doesnīt work out anymore.Has anybody experienced this problem too and could help me out? Thanks!

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Hi, I just received my new HP Envy 14 today and I'm having some issues with it. In the instructions, it says that two finger scrolling and zoom is a feature on this laptop, but it isn't working a bit for me. Also, very often when i try to left click, nothing comes up. This happens a lot on the desktop when trying to right click multiple files selected. This is my first windows 7 pc. Is this some hidden feature that I'm unaware of? Thanks.

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Hi everyone, I'm not sure if these are related problems but sometime the two finger scrolling doesn't work for my laptop, and I had just got it for the start of the school year in September. The touchscreen scrolling works fine though. Also sometimes my keyboard won't type anything either, and this includes no response from the touchscreen keyboard either, so they both just freeze. Any help would be much appreciated! Thank you!

Answer:z400 two finger scrolling and keyboard sometimes don't respond

It also seems for the touchpad the gestures for zoom in and out don't respond either though if I do alt and "+" or "-" the screens zoom in and out accordingly.

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Can't figure out how to enable two-finger scolling. I have Windows 7. Thanks.

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Hi there, I've had my X1 Yoga for a while now, and two-finger scrolling in all apps seem to be great. But for some reason, two finger scrolling in the Windows 10 start menu is NOT great. It's super glitchy and seems to stop abruptly. Normally if you swipe down and lift your fingers, there's still some inertia that will continue the scrolling a bit - but the start menu seems to stop instead of continuing with inertia among other issues. Long story short - two-finger scrolling in the Windows 10 start menu sucks on my X1 yoga. Is anyone else with an X1 Yoga having this issue? Is there any way to fix this? I can post a video to show what i'm talking about if needed.Thanks!

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