Computer Support Forum

Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Question: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking
it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

thanks,
onyx

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Preferred Solution: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

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Answer: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Hi onyx,
This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.
Have you tried to update the device driver for test?
Please follow this guide trying t resolve this issue:
Code 43: Windows has stopped this device because it has reported problems
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspxKaren Hu
TechNet Community Support

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I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?
Thanks

Answer:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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I'm experiencing slim keyboard not being recognized in the Windows 8.1
The keyboard was working fine until just one day it just stopped working.
I tried factory reset literally 8 times along with most recent BIOS update and dell's recommended update software. + power setting --> disabling power saving on USB
It still come up as unrecognized each time even with fresh reinstall.
I was wondering if this is a hardware issue or just software bug from factory reset.
I don't think there is a available driver for this kind of problem is there?

Log Name:      Microsoft-Windows-Kernel-PnP/ConfigurationSource:        Microsoft-Windows-Kernel-PnPDate:          8/6/2016 1:09:35 PMEvent ID:      411Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DellDescription:Device USB\VID_0000&PID_0002\5&1347b1a9&0&4 had a problem starting.
Driver Name: usb.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: Lower Filters: Upper Filters: Problem: 0x2BStatus: 0x0
 

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i have acer e1-571 notebook.running windows 10.from last few days my pc giving this error-Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.

A request for the USB device descriptor failed.                                                            
                                                                i have tried all kind of suggestions
given by microsoft related this problem .but   cant solved.card reader ,pen drive ,external keyboard ,or external mouse no one working.2.some  random  keys  is not working .please fix my issue .

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I upgraded to Windows 10 a while back. Every time I open the computer I get a pop-up notification telling me the USB device is unrecognized. I have no USB devices in any of my 3 USB ports.
I sent my computer in twice. No help. They just uninstalled everything and reinstalled everything and told me it should be fixed. It is not. I then went about updating every driver in my Device Manager. I uninstalled the Unknown USB Device and then updated
other drivers. Certain drivers (such as PCI Express Root Port #3 - 9C14) when updating would also reinstall the Unknown USB Device, which I would then uninstall and keep working down the list. At the end of updating EVERYTHING I scanned for hardware changes
and "found" the Unknown USB Device. 
From what I can tell, and I know very little about this stuff, my computer can't name one of my USB ports. Since it can't figure out what it's called it can't download the proper driver for it. Since it can't download the proper driver it can't work properly.
The practical result from this is that one of my three USB ports does nothing when I put in any USB item (connect my android phone, thumb drive, presentation clicker, etc).
I've looked on tons of forums. My current thought is that if I can tell my computer what the deice is or download the right driver and tell my computer to use that driver for this device it should solve my issue. But I don't know how to know what the name
of the USB port should be (I imagine it woul... Read more

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Only bought Yoga 2 Pro for few days and start to have bluetooth issue where intermitten disconnection with my logitech M557 bluetooth mouse and now is totally failed with Unknown USB Device. Tried download and re-install new bluetooth driver from Lenovo Support Site but still shown as Unknown USB Device. Pls help!

Answer:Yoga 2 Pro Bluetooth - Unknown USB Device (Device Descriptor Request Failed)

Same issue,  been a problem since I purchased last Christmas.  Sometimes I want to throw this piece of crap out and buy a mac.  Lenovo, get your head out of your ass.

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

2 more replies
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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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Since a day or two I get this error in my Lenovo Solution center.I've tried to update the driver, but that failed.The G710 is running W8.1 Any solution available?best regards Piet.

Answer:G710 Unknown USB-device (Device Descriptor Request Failed)

Hi Piet_Bos,
 
Welcome to the Forums    
    
As per the query we understood that you are facing issue  with error in USB device in your Lenovo G710 laptop.
 

Unplug all USB peripherals connected on the machine
Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.

If still the issue persists then please follow the below steps:-

Go to start button right click on my computer.
Select properties in left upper corner you have 4 options select ?advance system settings? option.

3.System properties pop up comes under that select hardware option and select device installation settings and disable the auto driver download option and select save changes and restart the system.
 

Now try to update the driver and check for the issue.

Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                              ... Read more

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I got back home after being away for 1 month and I boot up my PC and there are white lines running along the screen horizontally, and the screen is very squashed. So I went on to device manager and there is a little yellow triangle beside my GPU, I went on to properties and is says "Windows has stopped this device because it has reported problems. (Code 43)". I have tried uninstalling and reinstalling the drivers and updating them but it hasn't worked. Please help
 

Answer:Windows has stopped this device because it has reported problems. (Code 43) on GPU

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Well I have a MIDI keyboard instrument that was working on my Win7 x64 machine, with proper drivers, and then it just stopped. I get this error message "Windows has stopped this device because it has reported problems. (Code 43)". Oddly it works on an XP machine I tried, while it fails on other Win7 and Vista machines I've tried. Could this device have gotten damaged? If so, is there any way to have it detected in Win7, considering it works in XP still?

If anyone is wondering it's a Yamaha ez-250i keyboard instrument.

Also, I used a 12 foot usb cord. I remember reading something about USB only being designed for 6 feet or so, could this have damaged the device? Thanks.
 

Answer:Windows has stopped this device because it has reported problems. (Code 43)

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Hello,
I have ran into a problem. when i was talking on skype while talking i opened my browser and suddenly windows stopped and
a message appeared which was written your PC went into a problem windows will restart in 15 seconds, when restarted
my screen resolution became 800*600. Nvidia Control Panel in right click menu disappeared I Re Installed drivers and it did not help i also re installed windows also
did not help. when i click Nvidia Control Panel from Control Panel it gives an Error- "Nvidia Display Settings are not available","you are not currently using a display attached to an NVIDIA GPU. and in Device Manager There is another Error-"Windows has stopped this device because it has reported problems. (Code 43)"
I think Graphics card has been damaged or somewhere of the laptop has been damaged.
I have tried installing in safe mode, it said the drivers software installed successfully but when I
load windows in normal mode it has the same issue.
and i also tried the older version of the driver which came with
my computer, and when i installed it said driver software installed successfully and wants me to restart computer but
when i restarted the computer after coming up the windows logo it does not start and further it remains for some minutes and restarts again.
then says to launch the troubleshooter, i tried to fix that way but after attempting to fix the problem it said that
windows can not solve the issue.
I have attached to Images of t... Read more

Answer:Windows has stopped this device because it has reported problems. (Code 43)

your video card is defective..... try to use other video card to prove it...
 

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Turned on phone and said to plug into computer with USB and open Hisuite.  Is it an app that i can download and also how do i get the computer to recognize the phone?

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

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Can any help with this problem? Have a Pavilion G6 with no USB 3.0 as I am aware. USB (3 ports) not working.However, when the plugged the mobile, the mobile does get charged. Device Manager shows "Unknown USB Device (Device Descriptor Request Failed)".   Running Windows 10 64 bit. Tried everything like uninstalling, updating etc as the information on the internet. Also, updated the drivers using Driver Easy but still getting the error. Any suggests, please? Thanks in advance. Sanil Sukumaran.

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When my girlfriend connects external USB device to any of the USB ports on Windows 10 Home she gets message:
USB Device Not Recognized.
She can not charge USB device via USB port.
I went to device manager and under USB Controllers I see following:
Unknown USB Device ( Device Descriptor Request Failed).
I tried some tricks I googled for this message but none of them returned result.
She didn't get any of the drivers with this device which needs to charge.
What should I do to be able to charge this device via USB?

Answer:USB Device Not Recognized Device Descriptor Request Failed

Try the device on a different USB port. This will figure out if problem is caused by a broken port.
Connect the device to another PC. This will figure out if the external device has problem.

Open Device Manager and expand category Universal Serial Bus Controllers and locate the USB device which is not being recognized by Windows.

Right-click on the device and select Uninstall from the context menu.

After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically.

The problem can be caused by faulty USB driver. In this case, updating driver would fix the problem.

Obtaining Hardware ID's to help Identify Hardware
- Go to Start and type in "devmgmt.msc" (without the quotes) and press Enter
- Expand the "Unknown USB Device" category by clicking on the + sign to the left of it
- Right click on the "Unknown device" (if there's more than one, do this for all of them) and select Properties.
- Then select the Details tab.
- In the dropdown box, select "Hardware IDs" - and match the info to one of the following descriptions:
- - If the Hardware IDs description contains VEN_ and DEV_, then let us know the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_
this is a PCI device and we'll look up the information at http://www.pcidatabase.com
- - If the Hardware IDs description contains VID_ and PID_, then let us know the 4 characters immediately after the VID_ an... Read more

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I HAVE TRIED THE WAY THAT HAS BIN SUGGESTION WITH NO LUCK
\_SB.PCI0.OHC1.RHUB.PRT2- BIOS DEVICE NAME
PROVIDER-MICROSOFT
IF YOU NEED MORE INF JUST ASK
PLEASE HELP

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I have bought a new windows 8.1 Toshiba laptop when I connect my external hard drive witch was working ok before it's telling me - unknown usb device (device descriptor request failed) code 43

Answer:unknown usb device (device descriptor request failed)

did you try to go to power manager, shut off usb power saving

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Im running windows 10 on an HP laptop, 64 bit, and i just got a micro usb to usb device so i can transfer stuff onto my phone. It worked when i first got it but now it comes up with a Device Descriptor Request Failed and a Code 43 error. Ive tried updating
the drivers, restarting my laptop, and plugging it into different usb ports but it still comes up with the error. Any suggestions? 

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I have had the Microsoft Wireless 2000 Keyboard and mouse for 10 months and it has been working fine. But recently when I plugged it in I got an error message which said :The last USB Device you connected to this computer malfunctioned. and Windows does
not recognize it.
I opened Devices and Printers and it said Unknown USB Device (Device Descriptor Request Failed).

Also it is on Windows 10 Home

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Hey
1.)So my mouse(Corsair Harpoon RGB) was recently just working fine until one night i unplugged it and put it into computer and on that computer it didnt work so i went back to my laptop to plug it in there, but it showed the same problem it didnt respond the logo didn't light up so i went to the device manager and it said *title. So how do i fix this is there something with my mouse is there something with my software?
Oh yea and on top of that i have 2 more issues that i jut can't solve by myself.

2.) Unknown USB-device(port reset failed)
3.)DVD Drive(optical drive) doesnt show up on the device manager but it sounds like it's working and it opens and closes.
4.)Front ports of my PC doesnt work if i plug an USB in it doesnt do anything (it does work perfectly in the back)

I don't know though if i should make more threads but they somewhat relate to each other,
that's why they are just in 1 thread. If you need to ask any question, need pictures , my specifications or anything else just ask me.
Thanks in advance!
Best regards Hao.
 

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

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I am running the Lenovo Ideapad y510p (the GT755m SLI version). I had my USB mouse and my flash drive connected to the 2x 3.0 USB ports (the ones on the left), everything was fine until suddenly both of them stopped working. When I try connecting the flash drive nothing happens, however, when I try connecting the USB mouse it says Unknown USB device (Device Descriptor Request Failed) in the device manager, windows error message "USB Device not recognized" also pops up in the bottom right corner. When I try connecting either of them (the mouse of the flash drive) to the 3rd USB port (the usb 2.0 port) they both work perfectly fine without any errors at all. I would like to know what may have caused that error and if there is any solution at all. Thanks in advance, Mersif.

Answer:Unknown USB device (Device Descriptor Request Failed)

Still looking for a solution.

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After i updated my Lenovo G580 20150 to Win 8.1 all 3 USB ports stopped working. Now i can't use any USB device (Mouse, Flash drive, portable HDD etc, all working on my other Win8 computers). Below are some screen shots for further information.Please help to resolve this issue.

Answer:Unknown USB device (Device Descriptor Request Failed)

hi kmugal,
 
Welcome to the Lenovo Forums
 
The issue that your having is most likely the one discussed in this article.
 
If you have tried the USB 3.0 (x2) and USB 2.0 (x1) ports with the same issue, consider the following:
1. Unplug all USB peripherals connected on the machine
2. Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.
 
If the problem remains, consider going back to Windows 8 by doing a Refresh or Reset to isolate any issues on the OS level.
 
 
Regards

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

6 more replies
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I know that a similar question has been asked before but, not with the last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.

Any/all ideas, appreciated.

ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Is there only one USB port on the right hand side? Sometimes manufacturers connect internal devices via an unused USB port internally. USB ports are usually in groups of two, seeing only one port is usually a sign that the wiring has been redirected internally to something else like a Bluetooth adapter or wifi adapter. It may even be a card reader or touchpad. Is anything like that not working? If it is start looking for a driver for it.

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My computer keeps telling me Unknown USB Device (Device Descriptor Request Failed), so I looked up how to fix it and they told me to uninstall it then scan for hardware changes and it will reappear working properly. Only it did not come back working properly, it came back the same. I am also 98% sure that this "unknown USB device" is my built-in webcam that has never once worked. So if someone wants to help me out and allow me to use my webcam that would be great!

Answer:Unknown USB Device (Device Descriptor Request Failed)

Hi there, can you first tell us what is the Name and Model number of your system?

What OS are you running

im sorry if you already listed this, as I cannot see your specs from the Windows Forum App..

I take it this is a laptop?

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

8 more replies
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Hi, i am having weird problem on windows 10. i fresh installed today and was installing drivers and other softwares. i couldnt set fingerprint because it says biometric device is not enabled. then i realized this error code : 43 . i dont know if it s related with fingerprint or not. also i installed old driver of integrated webcam in compatible mode win 7. i dont know if it caused this problem either. any help please?





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p









Solved!

Go to Solution.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Done!it was Fingerprint. fingerprint socket was unplugged. after i re-plugged the socket windows recognized biometric device. then i installed thinkpad fingerprint driver 6.0, all worked fine. there is no unknown usb device anymore. regards, 





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p

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hi, my windows has updated to 8.1 since few months ago and i just noticed that my SLI is not working properly. id reinstall the hardware but still not working. it appears the message "Windows Has Stopped This Device Because It Has Reported Problems. (Code 43)". i have no idead where it came from but i hope it would really can be fix asap. thanks

Answer:Y500 Windows Has Stopped This Device Because It Has Reported Problems. (Code 43) SLI

btw, ive solved this error by updating. another issue that comes its the nvidia control panel is not displaying any 2nd gpu, the dli in device manager is working properly. why isnt it displaying 3d performance on control panel?

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Some time after upgrading to Windows 10 Pro 64 bit, my bluetooth stops working every time, I wake it from sleep or hibernating.  Device manager says: "Windows has stopped this device because it has reported problems (Code 43)." - it's working fine after restart. Trtied to uninstall drivers, searched for new hardware, installed newest driver from Windows Update, tried to get the newest from Lenovo, Windows claimed they where older, than the drivers from Windows Update, so I didn't install them. Any Ideas or solutione? Install the older Lenovo drivers anyway?

Answer:Helix Bluetooth "Windows has stopped this device because it has reported problems (Code 43)." Win10

Im banging my head on a similar problem. I have a brand new Helix and cannot find any suggestion of a bluetooth icon under devices? Ive tried to install bluetooth drivers but nothing has helped. PLEASE HELP as phoning Lenovo help desk has not helped!

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Hey, I have some errors in device manager like port reset failed and device descriptor request failed.Long striy short: I have already tried all the standard answers several times. I dont know wich device is/was the one who caused the error. It coud be mine (already contected everything I have) or of some other person. My probem is not the "problem"... What really annoys me is windows keeping refreshing the device manager and with that causing my pc to freeze for a second randomly. I have unsinstalled the device, plugged the pc off power for minutes, tried to remove with usbdview and usboblivion and all the stuff with energy options! The thing is that an error loke that seems to not be a big thing, but I cant use my PC anymore. I need windows to stop trying to reset the usb port or whatever it does, just forget about the error/device. Has anyone an idea how to get rid o this? Thank you and hope the answers will help other too!

Answer:Device Descriptor Request failed

Hi timniko. Welcome to the TenForums @timniko

Can I ask when did this problem start? Had you added a device?

Have you tried resetting your BIOS? (Before you do please ensure you document or know current customizations?)

Have you check manufacture's site for a newer BIOS? Not recommending you update BIOS but it would be nice to know if they have a newer version. Updating BIOS has its own risks which can result in a "Bricked" machine.

I assume this problem happens with all external USB devices removed, correct?

Is it possible to get Hardware id's from device manager for problematic devices?
Ken

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Hello
I have a USB device (X.Vision PCDVB-3100)
It work properly in Windows 8 and Windows 8.1
But now in Windows 10 when I connect it to USB port, The Windows give me this error:

?Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.?



How I can solve this problem?

Answer:A request for the USB device descriptor failed

Probably the USB port cannot provide enough power to the device, so Windows cannot properly identify it. Try connecting it to a different USB port. If problem persist, the only solution is to use a powered USB hub that will provide the power necessary. Also some devices have problem working on a USB 3.0 port (blue), try using a USB 2.0 port (black).

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Relevance 94.25%

Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

More replies
Relevance 94.25%

Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

More replies
Relevance 93.96%

I have Windows 7 Ultimate. Since very recently an unknown device keeps popping up in the device manager every time I start Win. It's reported location is within the front USB root hub but I haven't changed there anything lately. The device status reports "Windows has stopped this device because it has reported problems (Code 43)". I can uninstall/disable it but it will get picked up again the next time I reboot. All other usb devices (mouse, keyboard, web camera, APC UPS, external drive, printer) work fine. How do I get rid of this nuisance so that it doesn't reappear?
 

Answer:Unknown device: Windows has stopped this device because it has reported problems (Cod

6 more replies
Relevance 93.38%

I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".
On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was un... Read more

Answer:USB not recognized (Device Descriptor Request Failed)

if you have tried on other systems using different OS then the error is normally because of issues with the item not the PC , it might be 'confused' or have corrupted data or be faulty.

If you have the data still stored elsewhere...then you may be able to reset the flash drive and see if it recognises it then.

I'm not sure if there is a reset switch anywhere on that stick.

5 more replies
Relevance 93.38%

Hi all,

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

I've spent the last 4 days scouring the net looking for answers, and thus I am here hoping someone can shed some light as to why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

Would really real... Read more

Answer:A request for the USB device descriptor failed. (error43)

You can mark this thread as SOLVED!

Okay here's the fix that worked for me, maybe it will work for you.

I've always updated drivers, WinXP, Win7 and so on, the same way - download the driver, go into device manager and select browse, then point windows to the downloaded driver to update the necessary files. Its always worked that way for me for as long as I can remember.

Not so it appears with windows 8 - for some strang reason.

For me I had to update to the latest Intel Chipset Drivers, but instead of the tried and trusted methos above, you simply hit the setup.exe and let windows 8 do its thing. Believe it or not, but this fixed the issue.

Yes I had already updatd to the latest Intel Chipset Drivers using the device manager method, and yes windows "did" update ...someting??? But the USB devices were still showing the Unknown USB Device error. But using the setup.exe fixed the everything and all my USB devices are now working perfectly with Windows 8.

How, why, who knows, but I hope this works for others with the same problem.

2 more replies
Relevance 93.38%

having trouble installing an Epson WF-2530 printer onto win 8.1 machines.
i have 3 win 8.1/64 bit machines. it will install and is working on only one.
used the same installation disc, and install process, and cables with all 3 machines.
googling the problem shows plenty of stuff mainly updating drivers. done that, still no good.
Not sure why it works on only one, a generic clevo laptop w550eu.
thoughts???
the installation process stumbles when it asks you to connect the printer cable to the computer.

More replies
Relevance 93.38%

Was trying to plug my Toshiba 1tb External hard drive in to retrieve music off it and it wont recognize the drive. Device manager revealed the yellow triangle and error message. It works on my wifes hp streambook and also my kids stream book both are running wondows 10 like mine. I have tried nearly 10 different suggestions from google searches and have gotten nowhere. The only thing I couldnt try was turning off the usb in the power options, for some reason mine doesnt display that option. My notebook only has 1 usb port so I cant try a different port. Any suggestions or fixes?

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Relevance 93.38%

Hello, this morning my keyboard stopped working and the device tab says the line in the title with a yellow triangle on it as well. Everytime i try uninstalling them and reinstalling the same thing pops up. All usb ports are up to date. I have desktop and the problem is only with my keyboard (corsair k95). all usb ports work and all other devices work in every port. The solutions in the youtube videos and forums don't work for me. I really want to fix this as my keyboard is only 2 months old. I am desperate to solve this please help me¨find what the problem is so I know if I can fix it or not.
Kind regards, Kino

More replies
Relevance 92.22%

Hello Ladies & Gents.

I would like to ask for your assistance on this slightly annoying problem.

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers -
USB Composite Device

The device then shows in "Audio inputs and outputs"

Cheers,

Mr Collective

Attachment 38815

Answer:Razer Megalodon - (Device Descriptor Request Failed)

Razer is well known for BSOD drivers and problems, otherwise. (And taking very old drivers, changing nothing at all, giving it a new date and then claiming "Compatible!" with new OS.)

Perhaps give a shot with uninstalling their software, rebooting, the re-installing.

Make sure using the latest.

When all is said and done, you might just have to live with it.

Can't hurt to make sure chipset drivers are up to date. If Intel chipset, search their driver site for "Inf"

2 more replies
Relevance 92.22%

Hi All,

Thought i would make this thread as i see others with the same issue. I have just built a new PC and i get the following error randomly.

"The last usb device you connected to this computer malfunctioned, and Windows does not recognize it."

The issue with this is i don't actually connect anything to the PC. the message just appears randomly then fixes it self on reboot only to happen again later.

I have reinstalled USB Drivers and the issue persists.
I only have two devices connected to the PC:
Razer Death Adder Mouse
Logitech K350 Wireless Keyboard.
Event Log Error -
Fault bucket LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_RE V_0000, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 6813caa6-1a28-469f-8b39-08f1d092c8a4

DMP File:
DMP File - USBHUB3-20161220-1525.dmp
Bug Check Code: 0x00000144
Parameter 1: 00000000`00003003
Parameter 2: ffff8281`7cdbd7b8
Parameter 3: 00000000`40010000
Parameter4: 00000000`00000000
Caused By Driver: UsbHub3.sys
Caused By Address: UsbHub3.sys+365a0
File Description: USB3 HUB Driver
Crash Address: UsbHub3.sys+3173a
Check System Specs for PC Components

Answer:Random USB Issues - Device Descriptor Request Failed

I wonder if it is related to a bug in the last OS update as I just saw this error also and all of my USB devices are functioning correctly.

11 more replies
Relevance 92.22%

Hi all,

I have a problem with my Lenovo B50-70 Laptop. It has 2x USB 3.0 and 1x USB 2.0 ports.

It started when I removed a USB mouse from the USB 2.0 port. I had a message flash up saying
Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.
If I go to Device Manager and 'Uninstall' the device, then plug the mouse back in and 'Scan for Hardware changes' it works. However whenever I unplug it I get the same error. I've tried doing them same thing and plugin in other devices, (my phone, a memory stick) and The error comes back. If nothing is in the port and I scan for hardware changes I get that message again.

Any ideas how to fix? It is almost as if the machine doesn't detect the mouse is unplugged and thinks it's gone wrong. The USB 3 ports are fine.

I've tried...
Checking for Driver/bios updates.
Cleaning the port.
Uninstalling all USB Drivers and reinstalling
 

More replies
Relevance 92.22%

hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

More replies
Relevance 92.22%

hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

Answer:a request for device descriptor request failed

i recently changed my wireless adapter



Is this a USB adapter? Does the error go away if the adapter is removed? With the yellow flag in Device Manager, right click it and Uninstall it. Remove the USB Device from the computer end and Restart your computer. When the computer comes back up, plug the USB device into different USB port of the computer.

11 more replies
Relevance 91.35%

I'm attempting to help my daughter fix her USB issue, so the information I have about the computer is minimal at this point. The computer is and HP Pavilion a6710t Desktop PC. It has a Foxconn motherboard. Here's the story, She's been using this computer for a couple of years, was running Window Vista. One day her wireless mouse and keyboard quit working. I gave her a usb mouse to try to no avail. The message when we plug any USB device that previously worked on her computer is 'Unknown sub device, device descriptor request failed'. After doing much research online and attempting a multitude of fixes from online sources I had the bright idea (being the computer genius that I am (NOT!)) to update her Operating system to either Windows 7 or Windows 8. She chose Windows 8. Here I'm thinking if I wipe the hard drive, do a clean install of Windows 8, the problem would be fixed. Boy was I wrong, still no USB ports are working. Makes no sense to me unless it's the hardware itself. Any suggestions? Ideas?
 

Answer:USB ports inoperable, error says, device descriptor request failed.

Based on what you have tried, it does seem to be a hardware error. One more thing to try is check the CMOS battery's voltage. It's usually a CR2032 rated at 3 Volt. Carefully remove it after unplugging the PC from the socket outlet, and check the voltage with a digital multimeter.
 

10 more replies
Relevance 91.06%

Hi,
I sporadically gets the "USB Device Not Recognized Device Descriptor Request Failed"; however, while I have 6 USB devices connected, none of them seem to be the cause of the error. When I use devmgmt.msc to get the Hardware Ids, the value is simply "USB\DEVICE_DESCRIPTOR_FAILURE". I use TARGET software to control two joysticks and a rudder. (Besides these three USB devices I have a keyboard, a mouse and a TrackIR 5). In some instances everything works even though I got the error but in others instances none of the joysticks are working as expected. Sometimes restarting the computer helps or uninstalling the "mystic" USB device, however the problem always reappear and I would really like to get rid of it permanently.
Anyone got some idea what could be causing this?
I have updated all drivers but it did not help.
Thanks,
Klaus

More replies
Relevance 86.13%

Hello,
I recently purchased a gaming mouse and it got shipped yesterday night.
I've been banging my head against the wall trying to figure out how to make my mouse work on my computer.
I keep getting this error whenever I try to plug in the mouse. I's a USB 2.0 mouse.

Windows has stopped this device because it has reported problems. (Code 43).

I've manually tested each and every USB port on my computer and they ARE working fine with other devices. It just don't work specifically with this mouse.
I've installed the drives from the CD supplied with the mouse by the vendor.
I've uninstalled USB port, restarted computer multiple time with little to no success.
The computer meets the specifications of mouse required.

The mouse works fine on my laptop running windows XP on which I can just plug and use it. There's even no need to install drivers manually. So, I'm kind of frustrated and clueless about this. Any help is appreciated.
I'm running Windows 7 Service Pack 1(64 bit). Please let me know if I can provide any other information.

Answer:Windows has stopped this device because it has reported problems.

... that basically means the driver has failed. Uninstall from the device manager then do a Scan for hardware changes...

4 more replies
Relevance 86.13%

My mouse (USB) stopped working. I already try to disable wait.. and enable again, update driver(say that has the best update already), uninstall and install again(then says that the instalation was failed), and it is only the mouse that isnt working, because my pen driver is working great, like orders diveces USB. What do I do?

I didn't try to see if the mouse works in my other PC and I didnt try to see if other mouse works, but I'ill see this reaty now, antill then I hope you help

Windows found software for your device but encountered an error while attempting to install.
Windows has stopped this device because it has reported problems (code 43)
Greetings LekiS
PS:Sorry about my english guys

Answer:Windows has stopped this device because it has reported problems(c.43)

what where you doing when the mouse stopped working?

2 more replies
Relevance 86.13%

Well I have a MIDI keyboard instrument that was working on my Win7 x64 machine, with proper drivers, and then it just stopped. I get this error message "Windows has stopped this device because it has reported problems. (Code 43)". Oddly it works on an XP machine I tried, while it fails on other Win7 and Vista machines I've tried. Could this device have gotten damaged? If so, is there any way to have it detected in Win7, considering it works in XP still?

If anyone is wondering it's a Yamaha ez-250i keyboard instrument.

Also, I used a 12 foot usb cord. I remember reading something about USB only being designed for 6 feet or so, could this have damaged the device? Thanks.

Answer:Windows has stopped this device because it has reported problems.

  
Quote: Originally Posted by cephasara


Well I have a MIDI keyboard instrument that was working on my Win7 x64 machine, with proper drivers, and then it just stopped. I get this error message "Windows has stopped this device because it has reported problems. (Code 43)". Oddly it works on an XP machine I tried, while it fails on other Win7 and Vista machines I've tried. Could this device have gotten damaged? If so, is there any way to have it detected in Win7, considering it works in XP still?

If anyone is wondering it's a Yamaha ez-250i keyboard instrument.

Also, I used a 12 foot usb cord. I remember reading something about USB only being designed for 6 feet or so, could this have damaged the device? Thanks.


have you confirmed that the Yamaha is compatible with Vista/win 7? Chances are the USB cord has not damaged the device but may be the reason it is reporting problems.

4 more replies
Relevance 86.13%

i have hp mini 210 model laptop and m having problem with my bluetooth and usb .
in device manager there is one unknown device . device status is Windows has stopped this device because it has reported problems. (Code 43). hardware id is USB\UNKNOWN
when i insert pendrive while laptop is on it doesnot respond (any pendrive). but when i restart (keeping the pendrive inserted) laptop reads it. and also bluetooth doesn;t work
please help

Answer:Windows has stopped this device because it has reported problems. (43)

  
Quote: Originally Posted by amrit das


i have hp mini 210 model laptop and m having problem with my bluetooth and usb .
in device manager there is one unknown device . device status is Windows has stopped this device because it has reported problems. (Code 43). hardware id is USB\UNKNOWN
when i insert pendrive while laptop is on it doesnot respond (any pendrive). but when i restart (keeping the pendrive inserted) laptop reads it. and also bluetooth doesn;t work
please help


Check the information at;

How To Fix Error Code 43 (Windows has stopped this device because it has reported problems)

HTH

1 more replies
Relevance 86.13%

Under display drivers in my device manager, I have two things listed. AMD Radeon 6600M and 6700M Series, and Intel(R) HD Graphics 3000.

The AMD Radeon is the one showing the error code 43. I've scanned for driver updates, it says the driver is up to date. I've tried using AMD's driver updater tool to scan my computer and that, too, says my driver is up to date.

So what's the problem? Is it just because it isn't compatible with Windows 8 (yet)?

More replies
Relevance 85.55%

Hello everyone,
i hope you can help me sorting out this issue that is causing me a hard headache at the moment.

I've bought this new Lenovo Z50-70 laptop with windows 8.1 preinstalled on it. Fresh new.

I'm trying to connect via usb a guitar audio interface (Line6 POD HD500) so i installed the drivers via the .exe setup file i downloaded from Line6's site.
The device worked fine on my previous HP pavilion with windows 7.

Now when i completed the installation, i connected it and i had this error:Windows has stopped this device because it has reported problems. (Code 43)A request for the USB device descriptor failed.
I used slimdrivers to update all the other drivers, in case it was a conflict causing the error.
I checked via command prompt with command "pnputil -e" and i saw a driver from the vendor of the device listed, so it is installed correctly i think.
I tried all USB ports i have, 3.0 and 2.0 on one side of laptop and 2.0 on other side.

When on device manager, if i click update drivers and choose the "let me pick from a list of device drivers.." i don't see the company name of the device.

i saw that another guy posted a really similar problem on SevenForum and he figured out how to force windows to use the drivers but he didn't post the solution.. Here is the post: Can't get Windows 7 x64 to use the drivers I've installed repeatedly Solved - Windows 7 Help Forums

Edit: the software tool from which i can update drivers and other things for my g... Read more

Answer:USB device not recognized. Device descriptor request faile

I am having the same exact problem as you, Cattanius. I couldn't get it to connect to my computer over 2 years ago and then just decided to try it the other day. I didn't expect anything to show up in device manager because I thought the usb port was fubar, but then I see the same message you got and all of the sudden there's hope! I hope.

1 more replies
Relevance 83.23%

Windows is disabling my video card in Windows 8.1. When I try to use the drivers for my Lenovo notebook from the Lenovo site it says I don't have compatiable hardware for the drivers.  So I go out ot Nvidia and download the drivers for the 860M it also says I don't ahve compatible drivers. It will itstall the 965M drivers tho but will still list the card as 860M.  But now I see windows keeps stopping the device. Can anyone help me out here?

Answer:Nvidia Geforce GTX 860M "Windows has stopped this device because it has reported problems"

hi Brunoni,
 
Seing that you have a Y50-70 in this post, have you considered uninstalling the Intel and Nvidia display drivers from the Control Panel (icon views) > Programs and Features and do a fresh installation of the display drivers from the D:\Drivers folder or from the Y50-70 drivers page? (since the machine uses Optimus Technology, the Intel Driver should be installed first followed by the Nvidia Driver).
 
If the above steps doesn't work, can you check the other two Y50-70's if you're also getting the same error.
 
If the display driver installation works fine on the other two Y50-70's, consider restoring the machine from factory settings by pressing the OneKey Recovery button and choose System Recovery (note that this will wipe out the OS partition).
   - Link to picture
 
 
Let me know how it goes.
 
Regards

8 more replies
Relevance 82.07%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

More replies
Relevance 82.07%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

More replies
Relevance 79.17%

Well I tried again I did everything fine no it makes me Tsgiah Hzaot what to do to fix it?

Answer:device because it has reported problems. (Code 43) Help me pllz

Have you completely uninstalled and reinstalled the nvidia driver? If you dont know how to do that ill give instructions below
Start > Right click Computer > Manage
Click the little arrow next to "Display drivers"
Right click (in your case) NVIDIA GeForce 8800GT(Microsoft Corporation WDDM V1.1) > Properties
Then click on the tab "Driver"
Then Click "Uninstall"
-----------------------
Make sure you have a new driver ready for your card. also make sure the driver IS NOT a beta.

9 more replies
Relevance 79.17%

Yesterday I turned on Tmhsb and Suddenly came a problem error 43 I tried everything Htktnti drivers took Tcrtis put N. screen. Tmhsb in I start to look like white spots not knowing the make: (

I installed all the drivers I tried everything I do not know all software reformatting cleaning delicate same Windows has stopped this device because it has reported problems. (Code 43)


[IMG][/IMG]

Answer:device because it has reported problems. (Code 43) Help me pllz

Welcome to the forum eddy1991.
Please use this Tutorial to post pictures/screen shots.
Your picture sends me to some strange place.

By Brink:
Screenshots and Files - Upload and Post in Seven Forums

3 more replies
Relevance 77.43%

After installing window on my laptop (Lenovo Ideapad 100) found out that the USB port are not working although if i plug in a phone it indictaed charging and i plug in my hard drive it shows the led light but the USB cant read any device not even a USB mouse works on the system . Please kindly help me with this error. 

























Screenshot (6).png ?101 KB

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Relevance 76.56%

We have some symbol windows mobile-based handheld devices that we use in our business.  We connect these devices to our computers to copy files to.  This all worked fine until recently the devices come up as failed.
It appears in device manager with a yellow exclamation point.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.  (Code 19)
I've tried all the solutions I can find on the web and none of them work.
Including:
Uninstall the device in device manager and scan for changes.  It downloads the driver from windows-update and returns to code 19.
Tried hardware troubleshooter which basically seems to automate the process of uninstalling and scanning.
I've tried removing windows media player 12 feature and adding it back.
I've tried deleting USB controllers from Device Manager and rebooting, it re-detects them all and still gets code 19 on the device.
I've tried deleting upper and lower filter values in the registry which I found out later is mainly for CD/DVD devices, that didn't fix anything.
I've tried removing and re-installing Windows Mobile Device Center and driver pack and that did not fix it either.
Additionally Canon Powershot camera gives us similar results.  MTP USB Device failed.  
This is so far happening on 3 of our workstations that we know of.
At first we thought it was due to windows updates but nothing recent has been installed that looks rela... Read more

Answer:SOLVED:Windows Mobile-based device and Canon Powershot cameras showing code 19 and MTP USB Device failed.

Hi,

 

Thanks for posting in Microsoft TechNet forums.

 

Do you have Kaspersky installed? Kaspersky Filter driver caused that any USB device could not connect.

 

It is suggested to have a look at the following registry. Make a backup of it and remove the Upperfilters setting:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}

“Upperfilters” = klfltdrv

 

If the issue persists, please find a working machine and compare the registry settings.

 

Best Regards

Magon Liu

TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
[email protected]

 
Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

13 more replies
Relevance 75.98%

Hi.. Recently bought HP Notebook 15-ay010nq with AMD Radeon R5 M330 video card. Am instalat driverul de la voi de pe site,dar din pacate nu imi recunoaste placa video.. Am mers la AMD pe site si am incercat sa downloadez driverul si de acolo,dar tot in zadar.. Cand ma uit in device manager imi apare asta.Windows has stopped this device because it has reported problems. (Code 43) Iar la iconita am semnul acela de exclamare..  Pls help me.

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Relevance 75.4%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

Answer:USB device descriptor failed

Hi.
In Device Manager, right-click the problem device and select Properties. In the General Tab, it gives the error code. In the Details tab, use the arrow down to select Hardware Ids. Then google the ID to identify. Could be an internal USB connection to something like wifi, BT, or card reader. Those cables do go bad sometimes.
Example: USB\VID_046D&PID_0A04&REV_0007

6 more replies
Relevance 75.4%

Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

More replies
Relevance 75.4%

So this kept happening before and then it stopped being problematic for a while..unfortunately the issue has once again returned. In Event Viewer it says usbhci or something. When this issue occurs a few things happen:
All USB devices cease to function until system is rebootedNetwork controller ceases to function
Event Viewer also shows an error (in System pane) for Kernel=PnP:

Code:
Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 12-Sep-17 1:02:45 PM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Kyle-PC
Description:
The driver \Driver\WudfRd failed to load for the device USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android\6&18f52f5f&1&0000.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-09-12T12:02:45.418437100Z" />
<EventRecordID>14537</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="304" />
<Channel... Read more

Answer:USB Device Descriptor Failed??

Hi there. Run the troubleshooter within the Settings app > Update & security > Troubleshoot.

You may also want to look in Security Center > Device performance and health.

1 more replies
Relevance 104.96%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

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Relevance 104.96%

hello    i'm an embedded developer. i have an usb type ic programmer to burn microcontroller. now i'm getting this error "Unknown USB Device(Device Descripter Request Failed)" while plug my usb programmer into my pc socket. but this same hardware support in my friend same hp430 pc.

More replies
Relevance 104.96%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

EDIT: The problem is the motherboard. The computer was checked at a computer service, and it seems the time has come for it to be buried.

Answer:Unknown USB Device ( Device Descriptior Request Failed )

Hi Rostos and welcome to Ten Forums!

I would recommend two utilities. Maybe they can reveal what's going on.

USB Device tree viewer from Uwe Sieber and Nirsoft's USBDeview. They will give you info about connected devices..

32 more replies
Relevance 104.55%

Hi all I have a Ideacentre K430 running on win 8.1. Used to run on win 8 After i upgraded to win 8.1, my WD My Book 4TB external Harddisk shows the problem as shown above. Used to be running fine and it can work on other win 7 or 8 terminals. Any way i can solve this. I have contacted WD but they say its not a device problem so they cannot help. I contacted Mricrosoft after some remote troubleshooting they told me i need to download the latest motherboard drivers which i did. But all solutions do not work. I tried googling for solutons and have tried microsoft message analyzer also to no avail. I am running out of options. Anyone able to help? Thanks in advance. RegardsAndrew

Answer:Device Descriptor fali code 43

Hi Andrew,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the External 4TB HDD (Hard Disk Drive) is not getting detected in your computer and ?Error code 43? is displayed when connected. Please let me know if the issue persists when the HDD is plugged into other USB ports and also does the same HDD is getting detected and working as expected when connected to other System.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 104.14%

I have two WD "My Book" 3.0 USB drives.  Previously, they both worked fine.  Now one of the two drives is getting a device descriptor request failed message.  The other drive is fine.  I have tried different 3.0 inputs on the system both in back and on top in the front.  Any ideas on why the same drive isn't working?  I have tried both on other systems and they work fine.  The other systems I have tried them on are WIN7 and WIN 8.1.











Solved!
View Solution.

Answer:usb 3.0 drives getting device descriptor failed error

Hi there slovey  Have you, by any chance tried with another USB cable? I wouldn't make sense to change things as the device works on other systems but it wouldn't hurt to use the other My Book's cable with the problematic one just to rule this out as a potential cause. I would also check this thread and see if the offered solutions there help.  Keeping your OS, BIOS and drivers up to date is also an important part of the troubleshooting process. I'd also check if there's a new update specifically for the driver responsible for the communication between the drive and the system. Post back if you need more info! Captain_WD.

4 more replies
Relevance 104.14%

I have tried a few different windows images, windows troubleshooting feature, and the latest versions of the drivers.
I've tried uninstalling and reinstalling drivers, disabling and re-enabling, re-imaging, updating windows. None have had the effect of actually making it work. I'm running win 10.0.10240, on dell latitude 5285 and 5289. This is affecting the entire Intel Integrated Sensor Solution Driver and all the included sensors, compass, accelerometer, gyroscope GPS and ambient light.

hardware id: HID\Vid_8087&Pid_0AC2
I would like to resolve this so that we can order tablets and have them work right in our org.

More replies
Relevance 95.53%

Greetings! This machine is making me very angry. Since from the previous post, the ATi X1200 no longer could cut it in windows 10, and popped in a nice Nvidia 8600GT which is Supported in windows 10. The Driver installed and everything seemed to run smooth. Now for some odd reason, windows has "Stopped the device" and is refusing to let the driver operate. Any suggestions?

Answer:Windows has stopped this Device Code 43

Are you using Windows XP or Windows 10?Windows 10 has an option up the install media and choose a repair or recovery.

2 more replies
Relevance 95.53%

Greetings! This machine is making me very angry. Since from the previous post, the ATi X1200 no longer could cut it in windows 10, and popped in a nice Nvidia 8600GT which is Supported in windows 10. The Driver installed and everything seemed to run smooth. Now for some odd reason, windows has "Stopped the device" and is refusing to let the driver operate. Any suggestions?

Answer:Windows has stopped this Device Code 43

Are you using Windows XP or Windows 10?Windows 10 has an option up the install media and choose a repair or recovery.

2 more replies
Relevance 94.3%

Hi All ..... a newly purchased Bluetooth dongle (inbuilt driver) is seen ok in Devices but it is with ! mark and Windows 7 advises it has stopped device (code 43) as it has reported a problem.Windows Troubleshooter advises driver is ok but is still reporting a problem.Laptop is newish Acer 5741 and all USBs are ok. I am trying to link to Btooth enabled Sony Zylo phone.I have ensured Bluetooth Support Services on the laptop are started (if this is relevant?)Dongle was advertised as compatible with W7 as, although W7 was shown in main ebay product title, only up to Vista is shown in body of ad. Could this be the problem?Have seen this Code 43 problem highlighted on some forums but no clear solutions given..so grateful if aPCA expert could suggest likely solution and steps to take.Thanks, JD

Answer:Windows 7 Bluetooth Device Stopped Code 43

I think you have answered your own question jgd "although W7 was shown in main ebay product title, only up to Vista is shown in body of ad. Could this be the problem"Microsoft explanation is: "One of the drivers controlling the device notified the operating system that the device failed in some manner. If you have already run the Troubleshooting Wizard, you might want to check the hardware documentation for more information about diagnosing the problem."It does look as if there are no drivers for Windows 7?

2 more replies
Relevance 92.25%

Hi,

I'm having an issue trying to get a video card working with my Windows 7 64-bit Ultimate installation. I had a Nvidia 7900GTX originally and I couldn't get it to work (kept giving me code 43), so I bought a new Nvidia 210 video card..and the same code keeps occurring. Here's what I've done:

-Tried both PCI slots on the motherboard
-Tried letting Windows Update find and install drivers automatically
-Stopped Windows from automatically installing drivers and installed newest drivers from nvidia.com
-Let Windows Update install drivers then updated drivers from nvidia.com
-Completely removed all video drivers with Windows and Driver Sweeper and then re-installed nvidia.com drivers
I'm at a complete lost. I am POSITIVE this is NOT a hardware issue. It has to be a driver issue...somehow I can't get the right configuration.
Here's my specs:
Abit AN8 Fatality SLI Motherboard
AMD 400+ CPU
Nvidia 210 Video Card (also tried Nvidia 7900GTX card)
2GB RAM
320GB Sata HDD
Antec 500w PSU

I'm thinking about switching to Windows XP and screwing Windows 7. Funny thing is, I've never had this issue with my other desktop and my HD 4850.
 

Answer:Video Card Problem - Code 43 (Windows has stopped this device..)

people have had a similar issue but that was trying to run like a FX5200 + 9600GT

I run a GTX 275 + 9800GT without an issue.

Are you trying to run both an ATI and Nvidia card?
 

5 more replies
Relevance 92.25%

Hi,

I'm having an issue trying to get a video card working with my Windows 7 64-bit Ultimate installation. I had a Nvidia 7900GTX originally and I couldn't get it to work (kept giving me code 43), so I bought a new Nvidia 210 video card..and the same code keeps occurring. Here's what I've done:

-Tried both PCI slots on the motherboard
-Tried letting Windows Update find and install drivers automatically
-Stopped Windows from automatically installing drivers and installed newest drivers from nvidia.com
-Let Windows Update install drivers then updated drivers from nvidia.com
-Completely removed all video drivers with Windows and Driver Sweeper and then re-installed nvidia.com drivers


I'm at a complete lost. I am POSITIVE this is NOT a hardware issue. It has to be a driver issue...somehow I can't get the right configuration.


Here's my specs:
Abit AN8 Fatality SLI Motherboard
AMD 400+ CPU
Nvidia 210 Video Card (also tried Nvidia 7900GTX card)
2GB RAM
320GB Sata HDD
Antec 500w PSU

I'm thinking about switching to Windows XP and screwing Windows 7. Funny thing is, I've never had this issue with my other desktop and my HD 4850.

Answer:Video Card Problem - Code 43 (Windows has stopped this device..)

Something corrupted, most likely. Don't diss 7 just because it has problems. Your mom didn't throw you out on the streets because you had a temper tantrum.

Never trust MS Update crap. Use proper drivers from Nvidia.

9 more replies
Relevance 92.25%

Hi,I'm having an issue trying to get a video card working with my Windows 7 64-bit Ultimate installation. I had a Nvidia 7900GTX originally and I couldn't get it to work (kept giving me code 43), so I bought a new Nvidia 210 video card..and the same code keeps occurring. Here's what I've done:-Tried both PCI slots on the motherboard-Tried letting Windows Update find and install drivers automatically-Stopped Windows from automatically installing drivers and installed newest drivers from nvidia.com-Let Windows Update install drivers then updated drivers from nvidia.com-Completely removed all video drivers with Windows and Driver Sweeper and then re-installed nvidia.com driversI'm at a complete lost. I am POSITIVE this is NOT a hardware issue. It has to be a driver issue...somehow I can't get the right configuration.Here's my specs:Abit AN8 Fatality SLI MotherboardAMD 400+ CPUNvidia 210 Video Card (also tried Nvidia 7900GTX card)2GB RAM320GB Sata HDDAntec 500w PSUI'm thinking about switching to Windows XP and screwing Windows 7. Funny thing is, I've never had this issue with my other desktop and my HD 4850.

Answer:Video Card Problem - Code 43 (Windows has stopped this device..)

Welcome to Bleepingcomputer.Here is an explanation for code 43 from Microsoft.Code 43Windows has stopped this device because it has reported problems. (Code 43)Recommended resolution:One of the drivers controlling the device notified the operating system that the device failed in some manner. If you have already run the Troubleshooting Wizard, you might want to check the hardware documentation for more information about diagnosing the problem.With that being said let me check if I can find a possible solution to your issue.Bruce.

4 more replies
Relevance 91.43%

Hey guys... I am about ready to pull what hair I have left out of my head. Here is my setup:

-MSI X99A Pro Carbon motherboard
-Intel Core i7 6800K prcessor w/Cooler Master Hyper Evo 212 cooler
-32 gigs of DDR 4 Quad Channel ram
-Windows 10 Pro
-One SSD 250GB Intel drive for OS
-5 internal HDDs for storage - All Sata connected
-Corsair Graphite 760T case.

I do not over clock. I have the ram overclocked in the BIOS using XMP to 3000 speed, but that's it.

Here is my situation, and I am baffled and feel super deflated over this mess as I run a small project studio for video and audio work and this is causing me to fall behind on projects.

I am getting constant on screen pop up notifications that a recent USB device isn't recognizable or 'has malfunctioned and windows doesn't recognize it' along with constant USB connect/disconnect sounds. I just built this custom PC this past week and everything seemed fine for a couple days, and then this started.

When it does this, I go into device manager, and I get a yellow exclamation mark under the USB list that says 'Unknown USB Device (Device Descriptor Request Failed). I have hit google search and tried every single suggestion I could find including the following:

-Blowing all the dust out of all the ports, although i doubt that was an issue because the case and motherboard are brand new.

-Going into device manager, and disabling or uninstalling the device that is giving the error. It pops right back ... Read more

Answer:USB Device Descrptior Request Failed Issue. PLEASE HELP!!!

13 more replies
Relevance 90.2%

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

More replies
Relevance 90.2%

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

More replies
Relevance 89.38%

I need help for eliminate error in Device Manager. Error code: 43 in Unknown Device row.
Thanks for help
 
Link to image
 
Moderator note: images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules

More replies
Relevance 88.56%

I'm designing a USB device with Microchip's MLA v2015-08-10 on a PIC24FJ128GB202(http://www.kynix.com/Parts/158263/PIC24FJ128GB202-I%2FSP.html). The device works as expected on my Fedora 23 Linux system. It enumerates and is recognized as a HID device.
On Windows it does not enumerate. I tried a Windows 10 laptop and Windows 7 in a virtual machine on my Linux system. Both say: "A request for the USB device descriptor failed." (Code 43)
When I analyze the traffic with Microsoft Message Analyzer I find this error: Get Device Descriptor - USBD_STATUS_STALL_PID
I find no solutions online and have no idea where to look next. I assume my code on the PIC is working fine since it runs on Linux. It's clearly not a driver issue since I can't even get the device descriptor. And it isn't a problem with the system since it fails on different devices with different Windows versions.
Does anybody have an idea where to continue my search? An explanation of the differences in USB device enumeration between Windows and Linux might already help a lot.

More replies
Relevance 88.56%

UMDF HID minidriver Device - "Windows has stopped this device because it has reported problems. (Code 43) Well isn't that great, this occured sortly after I had to reinstall the Bluetooth drivers because they randomly disappear. Literally go missing from the system, Bluetooth isn't found, it's avaliable, doesn't work. So I reinstalled the new drivers (03/17/2015), this is the second time this has occured. I'm ruuning a Y50 Touch UHD. Any input from one of the techs here or someone else that had the same problem would be greatly appriciated, I've experienced a lot of problems with this system. I still have some unknown device in the Device Manager and Windows can't fin a driver for it, no idea what it is, maybe one of the skilled techs here could assist with that too???

Answer:UMDF HID minidriver Device - "Windows has stopped this device...

After updating my G505 to Win10 Device Manager now showsUMDF HID minidriver Device, stopped (Code 43) update of driver comes bach with latest drive already installedAlsoLenovo Primary iM Controller, stopped (Code 43) latest driver already installed.I dont know what thee devices do or whether they are superceded by something new in Woin 10.Ed

1 more replies
Relevance 87.33%

Got an update to my computer from Lenovo Then got an error message that my USB-IF-xHCI USB host computer and my WAN Miniport are disabled but the device manager says "driver software is updated" and it only allows option to "disable." So there is a conflict I was on the phone with support for hardware and then software, eventually they told me that the problem was not under warranty then I got a warranty alert - suddenly computer unable to determine that I was under warranty why should I pay to correct a problem caused by Lenovo software update?

More replies
Relevance 86.51%

Hi, Ive been having a really hard time installing a wireless card on a d220m hp microtower, and Im not sure if its hardware or software related.

My linksys USB wireless card works fine on all other computers using the supplied drivers, however on this computer it has never worked. Other USB devices seem to work just fine, but for some reason the wireless card is giving me a hard time.

Ive had XP home and Pro installed, fully updated, and the same problem occurred on both.

I have updated the bios and looked for the most updated drivers, but the device still wont start. Like I said, other USB devices function normally.

Is there any way to know if there is just a hardware incompatibility, or if theres something else thats keeping this from working?
At one point, the card did work for a brief second and detected networks, but only for a second. I am certain the device is 100% functional.

This code 10 is starting to become a nightmare. Any help appreciated.

Answer:Code 10 (device failed to start)

just an update. the device seems to briefly appear and function when plugged into a new port after restarting, but then the system crashes when i try to use it.
I am completely lost. I know the device works and I know the ports work. What could be the problem?

2 more replies
Relevance 85.28%

Hi guys,
I am trying to get my microhpone to work, and it doesnt anymore, it's definately not the mic as i have tested it on another comp, but it won't work on this one.

I'm running a Soundblaster Live! 24-bit sound card on windows XP SP2 , and the Creative Game Port has a Yellow- (!) next to it with an error code 10.

Anyone know how to fix it? Or why it does this....

I tried re-installing drivers, changing the sound card to a different PCI slot, and disable the on-board audio, on my Asus A7V600.

Thanks
 

Answer:Error Code 10, Device failed to start...

Here is what I found on the code, but from what I have read, it doesn't sound as if it will help any:

Code 10

If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.
Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard.
Click to expand...
 

1 more replies
Relevance 84.46%

Blank media or no media is present in optical drive. Test requires media with digital data (Resource CD, Installation CD). Where do you get these if they did not come separately with computer when purchased?

Answer:error code OFOO:136C msg IDE device failed

By a Resource CD, it may mean any digital CD. Did you get any CDs with the PC when purchased? or do you have a cd that you have written on (burned) and that you know you could read from? Do you have cover CDs from computer mags? Anything that the drive should read.

1 more replies
Relevance 84.46%

Umm, I had this error when i tried to open a file =)
All i did, was move the files somewhere different, the error was that it was within too many folders.
The destination for the MP3 was far too big for my PC to comprehend.
So, that's my take on it =P

If you get it at random intervals, then maybe it's some game/application or system files that've been installed Beneath loads of folder, thus
the destination folder would be too long and yeah...

xD

Hope that helps?
Because no-one replied to anyone elses problems according to my google search.
I may be wrong though =P

Peace out!
And cookies

Answer:failed to open MCI device. Error code: 348745

I'm going to take a guess this is with XP and move you there

5 more replies
Relevance 83.64%

I have an external Bluray/DVD drive (ODP1201=S3-B) that works perfectly on Windows 7 but is not recognised by my new laptop which has Windows 8.1 64 bit. Can anybody explain why this is and what I do to get pass it, or is this a problem with Windows 8.1?

The device is listed in Win 7 as "hp bd rom bc 5501h", and the driver is 6.1.7601.17514

I have now tried various USB devices; I have connected a USB 2.0 External Hard Drive and a USB 2.0 Canon Camera both of which work OK, I have also connected a Seagate 1T external drive which is USB 3.0 an that was OK as well (the ports are all USB 3.0 on the laptop hence the reference to the which USB type)

The error message is as follows: "USB Device Not Recognised", When I go in to Device Manager I find two USB error listings, Unknown USB Devise (Device Descriptor Request failed) & Unknown USB Devise (Port Reset Failed)

I have been advised that this error can arise when a drive doesn't receive enough power from the system. The device does have two USB connectors, I have tried using both of them. The power cable going to the powered USB on the laptop and the data going to the adjacent USB (there are a pair of USB sockets on either side of the laptop, the right hand side having the only powered socket).

Answer:Unknown USB Device - A request for the USB device descript

I'm too of opinion that it's a power issue. Laptops are not known to have much power thru USB ports, not even some desktops for that matter. Possible solutions: If that laptop has USB3 port you can try it in there, it gives more power and is compatible with USB2. Another one is to ad external power to the drive. One of the USB connectors on the twin cable has only two connection tabs and is for extra power to device. That one can be connected to universal USB charger for phones etc. That's how I solved a problem with a HDD in external enclosure.

8 more replies
Relevance 82.82%

Hi everyone,

It's just a normal Toshiba NB550D netbook

The only thing that I change is the Wireless Card inside it: the original is a common Atheros half mini card. Recently I have the urge to use internet in 5 ghz (frequency).

Thus, I decide to replace the old one with the *half mini card Intel Wifi Link 5100 AGN*
It doesn't turn out so well. The driver is not recognised or more precisely the windows tries to install the driver but FAIL is reported. Device manager tool shows an "!" next to the network card and when I go the its properties at general tab: "*The device failed to start - Code 10*"

I tried many ways to uninstall the driver and reinstall again ; also tried to download drivers from toshiba website for intel network card.

Nothing works so far and yeah I just don't know what to do now.

The possibility that the intel card is broken or malfunctioned is eliminated because I checked that with another laptop already and it just worked like a charm.

Please help me solve this problem. I really need to use dual band (2.4 and 5 ghz) internet.
Appreciate any help!!

Answer:Device failed to start - Code 10 - Intel Wireless Card on NB550D

>The possibility that the intel card is broken or malfunctioned is eliminated because I checked that with another laptop already and it just worked like a charm


Regarding the error code 10:
http://support.microsoft.com/kb/943104/en-us

+The Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows.+

I don?t think its Wlan card issue? it could be a compatibility problem between the BIOS and the WLan card.
Not all devices are supported by BIOS?.


But at the other hand the WLan card appears already in device manager and therefore I think there should not be a BIOS compatibility issue.

Did you check if chipset would handle the Wlan card properly?

9 more replies