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Add optical drive to Lenovo IdeaPad 520 15IKB

Question: Add optical drive to Lenovo IdeaPad 520 15IKB

Hi, I've recently bought online a Lenovo IdeaPad 520-15IKB, i7-8550U Kaby Lake R, 15.6" Full HD, IPS, 4 GB, 2 TB HDD, nVIDIA GeForce MX150 4GB. Apparently, the laptop has no optical drive installed (see attached image below), despite the images on the website which showed an optical drive on the right side. I'd like to know if I can use any of the optical drives listed on the parts lookup page to install to this laptop. If yes, do I need a caddy to hold the optical drive? Thanks,Gabriel


























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Preferred Solution: Add optical drive to Lenovo IdeaPad 520 15IKB

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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My pc is not showing my internal hdd. It only shows the ssd. I just recently did the creators update, could this be causing the problem.

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When the wd elements 1 TB external hard drive is connected to Lenovo IdeaPad 320 - 15IKB (Type 80xl,80ye), the light of the hard drive is continuously on but the device is not shown on my computer. the device is also not visible on computer management -> storage and also not show in device manager.And the moreover..the hard drive is visible at times and is working fine but suddenly stops detecting. for say, the device got detected and I start copying some file..in the middle of copying the drive automatically disconnects even though the light on the hard drive is still on.I tried uninstalling and reinstalling of universal serial bus drivers. but no solution.the hard drive is working on other laptops with both 2.0 and 3.0 ports. but it is not showing on Lenovo IdeaPad 320 model.please help.

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I bought this new laptop 510-15IKB Laptop (ideapad) - Type 80SV I can't find the optical drive in my lap. Optical drive slot is available but there is no eject button on it. 

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I recently bought my Lenovo Ideapad Y-580 during the Father's Day sale.  Everything works well enough for the most part except for the optical drive.  I can' find it under "my computer" and it won't read any disc I put in it.   Do you guys have any  ideas of how to fix this problem?  













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Answer:Lenovo Ideapad Y-580 no optical drive detected

hi csanders,
 
Welcome to Lenovo Community Forums!
 
First try checking Device Manager, DVD/Cd shoud be under DVD/CD ROM Driver
     Check for any Yellow mark Icon,
If that's the case Try this download
http://www.geekstogo.com/forum/files/download/8-cdgone/
and run the cd gone file ONLY. then restart you computer.
 
if If you wan to do it Manually
Here is the guide from Microsoft deleting upper lower Filter of a certain Registry path
http://support.microsoft.com/kb/314060
 
Hope this helps,
Cheers!
 
 





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Evening,
Have had this Lenovo ideapad Z570 for a few months now and have had no issues up till now. Have been going through importing my music via the blu ray cd drive. Every so often a CD would get stuck and iTunes would not progress that song any further and the disc would not eject, the only option that worked was to restart the laptop and then it would eject.
Now the strange thing is on some CD's we have imported the playback is not clear, sounds like a vinyl record, either played from the hard drive or direct off the disc. However, if I play this disc on my xbox, no problems, sounds as clear as it should.
The even stranger thing is, this only seems to effect some discs. I can put the same disc that has the distorted playback on and each time it will sound wrong for that disc, even though this disc plays fine on other systems. And then some discs will import and play and sound as they should on the laptop. It's like my laptop is deciding which music it likes!!
The drive spinning until you restart continues to be a problem too for discs it doesn't like.
Drivers are up to date. The drive is named 'Slimtype BD E DS6E2SH' in device manager.
Any questions please ask!
Cheers,
Dave.

Answer:Lenovo ideapad - Strange issue with optical drive

run a head cleaner in the drive
and make sure the CDs are clean
get similar problems with grandsons CD DVDs due to sticky finger marks.

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Hi, I have a Lenovo ideapad 300-15ISK with a dummy OPTICAL drive. It has got windows 10 OS. Any Lenovo recommended optical drive that I can buy and fix into the dummy OPTICAL drive? What to make sure that I can integrate (install) the new optical drive before I buy the drive? Any software needs to be downloaded to make sure the optical driver can be worked out?All advices are appreciableRegardsJoe

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Hi,How can I turn on the backlight on the keyboard? Or does it have backlight at all? On some pages it says there is backlight, on other pages it does not say anything. Confused!

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I just wanted to know if there was a way to change the amount of dedicated video memory?

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Hi, I recently bought an ideapad 310 and I've been trying to connect it to my TV using the VGA connection without success. As soon as I plug the cable in to the PC port the screen freezes and showing only the desktop. Any open window cannot be accessed and even though I can bring up the start menu I cannot launch any program and see it (the program runs but I cannot see it). The HDMI connection works well. Has anybody had the same problem? Can it be a display setting set wrong? Please advise.Many thanks in advance.

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I updated my laptop to Window 10 x64bit KB4033637 then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help

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Good afternoon,I am having issues with the touchpad driver. I really despise two point scrolling and would like one, but the current version of the ELAN software does that is available for this laptop does have the ability for single point scrolling. Is there some other software i can use to enable this or am i pretty much SOL until an update hits that brings it to the current version? I have tried accessing the Microsoft Update Catalog for the driver, but it just crashes after an attempt to move the mouse so i had to roll it back.Any help would be greatly appreciated. Thanks,Jake

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Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

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hello!my airplan mode keyboard button dosent work.whats the problem?

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I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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I instaled Lenovo Settings (from the Microsoft store) on my IdeaPad 320 IKB but it will not start up.When I click on it, it begins start up but then before it opens it dissapears from the screen and the app never opens up.I tried downloading latest System Interface Drivers but nothing changes. Any ideas please why it would not work? 

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I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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Hi I am looking to upgrade the RAM on my Lenovo Ideapad 510-15IKB Laptop of model type - 80SV00FEIH. It currently has 8 GB DDR4 RAM and I was wondering what the max capacity is? Also, how many slots are available and among them, are any free? And to upgrade RAM, by opening the back of the laptop, will my warranty be voided? Sorry if this has already been answered. Thanks Sidzzz













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Answer:Lenovo Ideapad 510-15IKB RAM Upgrade

Hi Sidzzz, 
 
Welcome to the Community Forums. 
 
Product specifications shows:
12GB max / PC4-17000 2133MHz DDR4, 4GB memory soldered to systemboard, one 260-pin SO-DIMM socket 
 
Similar to the RAM specs from the hardware manual (page 26):
DDR4-2133 MHz, SODIMM 1, on board 1 (max 8 GB)
 
The single available bank (page 37) which you currently have 4GB DDR4 2400 SoDIMM MEMORY 01AG707,  can be upgraded with 8GB RAM (+4GB soldered onboard) for a maximum of 12 GB as the same with 80SV00XJUS machines.
 
In general upgrade do not void the warranty as long as no parts are damaged during the upgrade.
Further discussion here.
 
Hope this help answer your query.
 
Regards
 
 

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Hello everyone, is there any eGPU available for lenovo ideapad 510 i was looking for this and can you tell if its compatible with my laptop or not. https://www.amazon.in/Gigabyte-AORUS-Gaming-Graphic-GV-N1070IXEB-8GD/dp/B073PYMG3G/ref=sr_1_1?s=comp... thanks

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Hello Lenovo Cummunity i am new herei just baught Lenovo Ideapad 310 15IKB (i5 7200u,8gb ddr4,2gb Nvidia)i just want to know that will this laptop support ddr3 ram coz i have a 4gb ddr3 ram?

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Hello! I'm looking to buy this Lenovo IdeaPad 520-15IKB 81bf004rri - http://www.cel.ro/laptop-laptopuri/laptop-lenovo-ideapad-520_15ikb-intel-core-kaby-lake-r-_40_-8th-g... I would like to upgrade it with an 128/256 GB SSD - can you please advise which type does this laptop support and maybe even recommend a specific product? Also I'd like to know what's the maximum amount of RAM it support. Thanks in advance for your help! Looking forward to becoming a proud Lenovo owner.

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Hi, I want to give my CPU more GHZ now it's only on 2.7 (which is the default option) and i want to put on 3 or somewhere in there.How do I do it?

Answer:Lenovo ideapad 310 - 15ikb | how to upgrade the CPU ghz

Hello Tomer504Thanks for using the Lenovo forums.This will be a little more complicated that just telling the CPU to go up in performance, you will have to make sure that your CPU is capable to be overclocked, have a look on the following site, thi should help you walk through how to and what to do.
 
http://www.techradar.com/how-to/computing/how-to-overclock-your-cpu-1306573
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I have bought 8 GB Ram ddr4 2400 its not working ! How can i know the reason For 310ikb

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I have bought 8 GB Ram ddr4 2400 its not working ! How can i know the reason For 310ikb

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According the official technical specifications on Lenovo's website, the IdeaPad 520 (15IKB) notebook has two USB 3.0 ports and one type-C port. But on my IP 520, the two USB-A ports don't have the expected blue colour coding for USB 3.0 and also they both don't have the (SuperSpeed) SS-USB symbol. Instead they have the regular USB trident symbol. Only the type-C port has the SS-USB symbol. The Windows Device Manager lists three USB related drivers viz.Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)USB Composite DeviceUSB Root Hub (USB 3.0) So, the IP 520 really does have two USB 3.0 ports or it's a gimmick?

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HiI cant find the right charger for the Ideapad 310. Does anyone have a link to the right one? When I ordered I got this big USB charger thing. I need a reaaly small round charger that fits my computer

Answer:Lenovo ideapad 310 -15ikb charger

Hi there, Loftaas         -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please go through the below HMM (104)
https://download.lenovo.com/consumer/mobiles_pub/ideapad_310-14ikb_310-15ikb_310touch-15ikb_hmm_2016...
 
Update us how it goes.
 
 
 
Regards,         
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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hi there, I own laptop lenovo ideapad 510-15IKB 80sv00l5. I read that the max ram upgrade i can do to my laptop is up to 16GB(current is 6GB). Is that correct?? If yes which type of ram i could use to upgrade it?? 

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I am adding a Samsung 960 EVO SSD in the extra M.2 port of an LENOVO LNVNB161216motherboard.The SSD is advertised at 3,200/1,800 MBps speeds. In my M.2 port, CrystalDiskMark reads only about half these speeds, topping out at about 1,800/1,500. Can I find out for nvme ssd PCI Express slot generation??Is it 'PCIe Gen. 3 x 4' Or 'PCIe Gen. 2 x 4' ??  

Answer:Lenovo ideapad 720S-15IKB

Hi acejjeon,
 
Welcome to the Community Forums.
 
Product specification:
Storage: M.2 SSD / PCIe 3.0 x 4
 
Hope this helps answer your query.
 
Regards

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Hey, I hope I'm in the right place I try to install windows 7 on my lenovo ideaPad 310-15ikb I burn the windows to usb but I dont see the usb in the boot menu I check the usb with my other lenovo (g50) and there it recognize it in the boot menu What can cause the problem and how can I fix it?

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Hey Lenovo I have til Ideapad 310-15ikb, it came with windows 10. but have have to run windows 7 32 bit because of some programs I shall use only support windows 7 32 bit.the problem is that, I can't finde any USB driver for the laptop.So at the time I can't usb any of the usb ports nomatter if it is usb 2.0 or 3.0.Or the driver for the onboard intel 620 gfx card. Rasmus

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Hey, I hope I'm in the right placeI try to install windows 7 on my lenovo ideaPad 310-15ikbI burn the windows to usb but I dont see the usb in the boot menuI check the usb with my other lenovo (g50) and there it recognize it in the boot menuWhat can cause the problem and how can I fix it?

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So. I was working on my computer when out of no where it crashed.I tried to reboot. And now im stuck in this screen:   It took it approximately 5 min to make it there.I tried to run it and run windows startup diagnostics And both didnt work.  What is the problem and what can i do?

Answer:Lenovo Ideapad 310 - 15ikb sudden death

It is hard to know without seeing it, but my best GUESS is that the disk is sick.

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Hello! I recently bought a Lenovo IdeaPad 310 15ikb!Just wondering if OneKey Optimizer would work with this laptop?Even with the dust cleaning-function?   Thanks 

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Hi, I just got my ideapad 210 today and was wondering if it is possible to get a regular laptop charger for it. The one supllied with the machine is very short and the powerpack unit attached to the plug is incredibly bulky. Very poor design feature. I have looked online and can only find similar power supply units.I have had issues with 3rd party power supplies in the past and I was wondering if Lenovo produce a more 'old fashioned' but useful power cable?

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I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

Answer:Lenovo Ideapad 310 - 15ikb 80TV - no touchpad

Hello AfahmyThanks for using the Lenovo forums.
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hello everyone, I changed the UEFI settings in the BIOS and can not run windows and get into bios(black screen, and nothing happens). Is it possible to install the BIOS from Bootable CD ? i have found only .exe file in the drivers page. Now bios version is: 2wcn21ww  Regards,Peter

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Hello everyone, I changed the UEFI settings in the BIOS and can not run windows and get into bios(black screen, and nothing happens). Is it possible to install the BIOS from Bootable CD ? i have found only .exe file in the drivers page. Now bios version is: 2wcn21ww  Regards,Peter

Answer:Lenovo ideapad 310 -15IKB BIOS INSTALLATION

Your BIOS is only updateable through the windows platform.Are you stating that you can not get into the BIOS settings?  Page 27 of the user guide shows how to access BIOS setup, using the Novo button, from a POWERED DOWN machine.https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/v310_14isk-15isk_ug_en.pdf

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Hello every bodyTwo days ago I bought new laptop (510-15IKB Laptop (ideapad)) but I have many problems.I installed windows 10 pro downloaded form microsoft website.1- Battery life is only 2 hours without any multimedia working just internet and programs installation.2- on dark background or black screen there is a white light at the right bottom corner and top corner.3- if I change the the screen contrast using windows 10 method when contrast go down there is a smooth light vibrations.4- wireless disconnecets many times.   By the way how long should laptop work on Battery?Thank you

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Hello All, I'm trying to find the software to run anti-dust on my laptop Lenovo ideapad 310-15IKB, downloaded Lenovo settings, however, cannot see such option there, with previous model I had this option in the Power Management module, however for Win 10 cannot see this app, any idea where Lenovo hid it?

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Hi, I have a brand new Ideapad 310 touch-15ikb. wifi-speeds are crazy low. ethernet speeds are about 55mbps download/70mbps upload, WIFI SPEEDS 5mpbs download/40mbps upload.upgraded the wifi driver, and updated to the latest windows 10 and everything, could not figure out what is wrong. Run Lenovo diagnostics for wireless, showing everything OK.  I m literally sitting next to the router, but not working. on my other devices such as iphone, and ipad i have up to 45mbps wifi speeds. Thank you very much.

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Hi friends. I am using Lenovo Ideapad 310-15IKB running on Windows 10 64-bit, Anniversary Update. Lately, I got a BIOS update through? Companion app which said "System is not UEFI", since I was using Legacy mode. So I converted my disc from MBR to GPT using AOMEI Partition Assistant Professional software. But after converting I noticed that some of the hotkeys like airplane mode, disable mic, disable camera, disable touchpad are not working (Disable toucpad did work, but the disabled icon wasn't displayed). So then I reverted back to Legacy mode using same software. But still it didn't work. I tried reinstalling all the drivers from the Lenovo support website. But still it didn't work. Is there any solution for this problem? Some keys like volume and brightness still work.

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I updated my laptop to Window 10 x64bit KB4033637 
then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

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Hello, I noticed this afternoon that the battery indicator in the system tray was at less than full and the status message reads "95% - Plugged in, not charging." This was not the case previously, and I haven't changed any battery or system settings that would affect this. I've only owned the computer for about a month or two and I'm concerned that there may be a problem with the battery. I looked up this issue online and attempted to uninstall and reinstall the driver that affects battery control in System Settings, but there was no change to this behaviour. Is there a way to test if the battery is damaged? What other problems could I be having that would produce this effect?

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Hi, I bought a new Lenovo ideapad 510-15IKB about a month ago. It has windows 10. When I click on camera app it says "we can't find your camera. Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date. If you need it, here's the error code: 0xA00F4244(0xC00D36D5). I have first disabled my antivirus and tried, but that didn't work. 'I checked device manager and there I couldn't see "Imaging devices" under which camera should show up as far as I know. Then I installed the camera driver here[1] and restarted the laptop but still camera app wouldn't work and camera wasn't there under device manager. Any help to get this issue resolved would be appreciated.  [1] http://pcsupport.lenovo.com/lk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/downloads Thanks,Devni

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As you know that the keyboard in this laptop is different the rshift is after the arrows which is never the case in any laptops...Hence I'm not able to find a keyboard guard for it...Could anyone please lemme know where I can find oneI don't want universal since it blurs the keys


























IMG_20170415_143318625.jpg ?1328 KB

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I downloaded the Lenovo System Update checker (TSVU) then I searched for updates for drivers and found an update for BIOS, but when I install it, the error in the screenshot occurs.


























Screenshot_14.png ?476 KB

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Hi everyone! I purchased a 520-15IKB roughly a month ago. I've been really satisfied with it so far but for some reason it does not restart. I've tried using the CMD commands to restart and obviously the restart option from the start menu but it shuts down instead of restarting. This has resulted in the "restart to complete update" notifications not going away. It's been this way out of the box. It also keeps freezing while gaming and the only way to recover it was to force a shutdown by long-pressing the power key. Are any of these known issues? Any fixes?

Answer:Lenovo Ideapad 520-15IKB 80YL shutting down instead of restarting.

Maybe try using OneKey Recovery to restore device to the factory state (it will remove all your files).

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??????????, ????? ?? ?????????? ? ??? ?????? ?????????????? SSD  Intel Optane ? ? ????-??????? M.2 2280 ? ????? ?????????? ??? ??????? ????? ?????????? ??? ??????

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I try to connect an external display to my laptop and it can't detect it.How do i fix it?(i have all the Nvidia drivers and the external screen is working)

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i searched a lot for drivers but at support only given drivers for windows 10 x64 bit. https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/300-series/310-15ikb/80tv/downloads...i installed all drivers one by one but some gave success and mostly failed. i need drivers for windows 8.1 pro x64 bit. please lenovo team help to solve brand new machine lenovo 310 ideapad 15ikb 80tv. https://photos.app.goo.gl/r6tr8qreAAESqjnJ2https://photos.app.goo.gl/VEd9ErmF1zROrVJO2https://photos.app.goo.gl/K7lFW3TsFiVT2a4q2https://photos.app.goo.gl/1bFKyFt4993NgNRD2 wifi is not working also.......i need all factory drivers. audio, graphics, networking lan, wireless wifi, etc....please

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Hi, I would like to ask everyone with this model in particular. Mine is less than a year old. I noticed at times that the CPU Fan would "whine-up" and would make this high-pitch noise like the CPU is on full-load. I have read that it could be a sign of a failing CPU-Fan or other issues with the motherboard. I checked the temperatures, everything are within normal parameters, and even ran a diagnostic test using the native Lenovo Vantage App, but it didn't find anything unusual.  Note: It doesn't constantly makes noise, just at random, sometimes even during tasks like openning a browser or just browsing through my files. 

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Greetings, Lenovo!Is there for this model Lenovo Energy management utility? 

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I recently bought a Lenovo Ideapad 310 about a month ago, shortly after installing all reccomended updates on the Lenovo companion app, including reccomended BIOS and Windows 10 updates my laptop has started getting semi random freezes. When a freeze occurs the entire system locks up, the sound makes a very short interval constant loop, and I have to preform a full reboot. It seems to happen more frequently when playing certain games (CSGO, Left 4 Dead 2) Less frequently when playing less demanding games (Starbound, Minecraft) however sometimes it feels like it can happen at any time as it has happened a few times just browsing the internet or once while idle and downloading something in the background.Sometimes I can tell when it's about to happen. In the case where the computer is about to freeze while playing CSGO I lose connection to the server, the game tell's me it's attempting to reconnect, every time I see this the computer goes into the freeze 5-10 seconds later, This morning I was fast enough to alt tab before the freeze and noticed that my laptop said it was still connected to the internet just before it then froze and I had to reboot I have no idea what could possibly be causing this but wanted to know what my options are or wether anybody else was experiencing similar constant and seemingly random freezes

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I've recently bought a brand new lenovo Ideapad 510 15IKB MTM is 80SV001PIH. Since last few days I'm facing issue with battery. I plugged in my machine at a charge level of 96%. After half an hour I noticed that still the battery level is 96% . When I put the pointer on battery guage, it's showed that "Plugged in, not charging". In my laptop battery is not removable, so I can't try removing the battery and putting it back again. I've restarted my machine many times but still the situation is same.


























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I have a new lenovo Ideapad 310-15IKB,i have noticed that the battery loses charge even i'm not using the laptop in two days from 100% to 30%  any help ? thanks 

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Hi Lenovo team, I have purchased new Lenovo Ideapad 320-15 IKB (Type 80XL) laptop. I noticed there is some small noice/ rattling sound coming right side of the system. I can clearly hear it all the time. I ran diagnostics from Lenovo site. And Updated BIOS too. But the problem still persists. Please help me what to do. Thanks much! 

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I bought this laptop on 03/16/2017.Lenovo site the weight of this laptop mentioned as 2.2kg.but, While receiving in the packing box its mentioned as 2.83kg. May i know the difference?  Thanks in advance

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Hello guys,
So my new laptop's Charger's melted down or something. I ordered a replacement of it as it was in warrenty and the laptop was just 4-5 days old.
Here is a screenshot of the lenovo On-site warrenty service
So as the screenshot says the part is delivered, i havn't recived it. so why does it says its delivered?
Can anyone help me out here?
I am looking for a full refund for a laptop because they delivered a broken laotp or filing a case in a court for this as it is clearly fraud at lenevo end's.
My serice ticket number: 7008470509
My Serial Number: PF******
I really appricate if anyone from lenovo legal team reply to me regarding this.

Moderator note: serial number removed to prevent abuse.  For reference, associated MT-M is 80XL03FUIN

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Hi!A few months ago I bought this laptopLaptop Lenovo IdeaPad 310-15IKB procesor Intel Core? i7-7500U 2.70 GHz, Kaby Lake?, 15.6", Full HD, 8GB, 1TB, DVD-RW, nVidia GeForce 920MX 2GB, Free DOS, SilverIs it possible to uprade it to 12gb of ram? I don't know why, but the first time I check the offer on that site, it said that it has available slots for more ram :/

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Hi, I am using windows 10 on my Laptop Lenovo IdeaPad 520-15IKBand I can't install the nvidia driver not with windows update, not with system update, i tried installing it manualy. It gets stuck at system check. When i go to device manager it only shows the Intel graphic card. What do i do?

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Sup everyone. I just want to ask a question about my keyboard. When i used my keyboard before it worked well but, now, if i press 's', there is like an right clicking motion come with it. I mean, when i press 's', laptop accepts that order with another keyboard part. I tried to solve it with keytweak or something but, it didn't work. I hope you answer the question as quickly as possible. 

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HelloI wonder if you can help me to know how to have advanced tabs in the insyde H2o in the latest bios version,I just need it desperately as some setting there closed the internal touchpad.Thanks 

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Hello all today ive just got my new IdeaPad 520 I5 8250U + MX150 + 8GB DDR4 + 1 TB HDD And ive put it windows 10 and started exploring it.The game i have tested till now is Mafia 2 and i  have reached 58 degrees GPU and 69-70 CPU I also used XTU and lowered the voltage with 0.085mv on 0.100mV it crashesh so i left it 0.85mV .But i noticed while i play the fan is barely getting the heat out and wanted to ask how can i increase the fan speed and eventually can i undervolt the mx150    https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Lenovo-Energy-Management-Where-is-my-Du... WIll this work for me to increase fan speed ? 

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Hi all, Just a quick one: is there any possible way to remove a light scratch from the inside of the Ideapad 320's laptop lid (screen side)? Searched around for methods but the plastic on this looks different to normal glossy plastics so I was unsure as to what to do incase of making it worse.  I've attached a photo image of the scratch, thanks in advance for any help! Luke.


























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i have anew idepad 310-15ikb from 10 daysi found that battery since first time it work ..it  work 2 hours on balanced modeand 1 hour and 20 minute on high performance activity was on just browsing internet Battery reportBattery reportCOMPUTER NAMEAHMED-PCSYSTEM PRODUCT NAMELENOVO 80TVBIOS3JCN21WW 09/23/2016OS BUILD10240.16384.amd64fre.th1.150709-1700PLATFORM ROLEMobileCONNECTED STANDBYNot supportedREPORT TIME2017-06-11 11:25:50Installed batteriesInformation about each currently installed battery BATTERY 1NAMEL15S2TB0MANUFACTURERSANYOSERIAL NUMBER3249CHEMISTRYLIONDESIGN CAPACITY30,000 mWhFULL CHARGE CAPACITY30,590 mWhCYCLE COUNT-                                                                                                                                            &nbs... Read more

Answer:Lenovo ideapad 310 -15ikb battery lose charging fast

Hi,  Ahmed ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please click here for the better understanding on the battery life.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hello, I recently bought the Lenovo Yoga 510-IKB, and when I would flip the screen, it would automatically rotate the screen.After a bunch of windows 10 updates, this function was gone. I checked regedit, and the SensorPresent was set to 0. And I can't set rotate lock anymore, anywere.  I set SensorPresent to 1 manually, but that didn't change anything either. Only yesterday I got an update from Lenovo for the bios, and I am now running V.2SCN26WW. In lenovo companion I cannot find the flip option anymore. Since they used to be in Lenovo Settings. But that app is gone now. In device manager I deleted the HID-sensorcollection v2 so that it could reinstall itself, but it didn't change anything either. Not sure what I am supposed to do now besides returning the laptop to the store. 

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I bought Lenovo IdeaPad 520-15IKB Windows 10 OS 64 bit and none removable battery I cant find energy management app cause I want it only charge up to 60% cause I plugged it in always, I downloaded the app from the link https://support.lenovo.com/eg/en/downloads/ds103640 but it not working when I tried to install the appthe setup wizard does not start what happened is black prompt window open and disappeared  

Answer:Lenovo IdeaPad 520-15IKB (Type 80YL) energy management app is needed

Hi Mohy1,
 
Welcome to Lenovo Community!
 
As I understand you want Lenovo energy management app for windows 10 OS 64 bit system, I would link to inform you that Lenovo energy management app is combined with Lenovo Companion now, You can download Lenovo companion app from windows store following this link,
 
I hope the above information helps.                   
 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,
Ashish
  
Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 

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Hello,My screen on my 2 days old LENOVO has a yellow tint and i am trying to update BIOS from the lenovo website, however I get this message: mount the efi system partition fail.Can anyone help please?

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Hello all today ive just got my new IdeaPad 520 I5 8250U + MX150 + 8GB DDR4 + 1 TB HDD And ive put it windows 10 and started exploring it.The game i have tested till now is Mafia 2 and i  have reached 58 degrees GPU and 69-70 CPU I also used XTU and lowered the voltage with 0.085mv on 0.100mV it crashesh so i left it 0.85mV .But i noticed while i play the fan is barely getting the heat out and wanted to ask how can i increase the fan speed and eventually can i undervolt the mx150    https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Lenovo-Energy-Management-Where-is-my-Du... WIll this work for me to increase fan speed ? 

Answer:Improving Lenovo IdeaPad 520 15IKB Battery /drastic battery drain

I am having also one other issue i just chared it to 99% and played 7-8 minutes Mafia 2 at Full HD and low settings and the battery was set to maximum baterry life but it drained to 75% for this 7-8 minutes ? is this normal ? 

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Hello, I'm going to be replacing my primary HDD (1tb) with a SSD and will place the HDD in a drive caddy, replacing the existing DVD drive. 3rd party vendors list both 12mm and 9.5mm drive caddys for this - I imagine a newer laptop would have the smaller form factor, unfortunately this spec info is not available from the manual or Lenovo tech support - does anyone happen to know? Might be best if I yank the drive and measure it or take it with me to buy a caddy in person, rather than order online. Thanks for reading,Paul

Answer:Replacing the Optical drive on Ideapad 510151SK with HDD caddy, need drive size -12mm or 9.5mm?

Per page 63 of the Lenovo ideapad 510-15ISK/ ideapad 510-15IKB Hardware Maintenance Manual item #4, your laptop uses one of 3 9.0mm optical drives (see below) so a 9.5mm caddy may not work.   There are some 9.0mm universal versions like this one available, but I have not used them, so be sure to check with the seller for capatability before ordering. No     Description                                                                      Part# /FRU4        HLDS GUE0N 9.0mm Slim Tray Rambo ODD             5DX0J464884        PLDS DA-8A6SH 9.0mm  Slim Tray Rambo ODD      5DX0F864044        TSST SU-228GB 9.0 Rambo ODD                                5DX0H14227 Lenovo ideapad 510-15ISK/ ideapad 510-15IKB Hardware Maintenance Manualhttps://download.lenovo.com/consumer/mobiles_pub/ideapad_510-15isk_510-15ikb_hmm_201604.pdf Cheers,

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Hello,I've recently purchased the IdeaPad 320-15ABR. I would prefer an internal Optical Disk Drive, but is proving difficult to work out which one i require / best fit to purchase. Is anyone able to advise on the best internal DVD ROM / RW drive and where to purchase? Would prefer to get an internal rather an external, as it's less to lug about.I've looked in many places but can't work out what is suitable and what is not. I thought it would be easy to source, but was wrong. Help / advice much appreciated. Thanks. First Time Lenovo user, UK based.

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Can anyone help me identify a dvd drive (in the UK) to fit in an Ideapad 320 14ISK that I purchased thinking it had one installed, only to find it was a dummy drive.

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Good evening, apologies if this has been covered elsewhere, I have looked but didn't find a similar query. I have owned this laptop for 10 months and recently discovered that the optical drive doesn't work.  The device doesn't appear in the BIOS or on Device Manager, but is powered and if I insert a disc it does whir away but is inaccessible.  I've tried using the hardware detection wizard, but that doesn't appear to find anything and I've tried solutions to do with registry editing which also haven't resolved the issue.  Any suggestions would be gratefully received, thanks for taking the time to read!

Answer:Ideapad 510 15ISK Optical Drive Disappeared

Hi ChrisJR,
 
Welcome to the Community Forums.
 
Having the optical drive not detected in the BIOS even if the power LED is not would indicate that at the machine level, it does not recognize that there is any optical drive in the system. Initially, the BIOS checks all devices I/O (input/output) as part of POST (power on self test).
 
Turn off the machine and remove the drive following the steps indicated from the hardware manual here (page 38).
Make sure the contact area is free as you reseat it back to the machine.
Then use the Novo button (item 3 page 58) to power on the machine for launching the BIOS / FN =F2 on restart.
Load BIOS default FN +F9 or choose it from the exit tab then save and exit.
Restart and check if the drive is working.
 
Else you can try the drive on another machine or to replace it with another known good drive if even cleaning it out (air canned blower / optical drive cleaner).
 
Hope this help answer your query.
Update us how it goes.
 
Regards
 

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I'm trying to replace my DVD drive with an SSHD and can't get it to work. Are there any known limitations on what is supported? I already tried two different adapter cages to put an additional hard drive in the dvd slot. At first I tried a Seagate FireCuda 2TB which is not recognized most of the times. I got it to work one or twice but don't know how. It always was after I suspended and then resumed the laptop, never after a reboot. If I replace the stock SSD with the FireCuda the drive is recognized. But the SSD is not recognized when I connect it to the optical drive connector. I also tried to use an old WD Scorpio Blue 500GB HDD and it works when connected to the optical drive connector. Why is this so complicated? What can I do about it? I'm running Ubuntu 16.04 LTS. 22:50 $ dmesg | grep -i ata[ 0.000000] BIOS-e820: [mem 0x000000008d259000-0x000000008d2fefff] ACPI data[ 0.000000] NODE_DATA(0) allocated [mem 0x26eff6000-0x26effafff][ 0.000000] Memory: 7984780K/8302348K available (8452K kernel code, 1293K rwdata, 3976K rodata, 1484K init, 1316K bss, 317568K reserved, 0K cma-reserved)[ 0.156296] ACPI Exception: AE_ALREADY_EXISTS, During name lookup/catalog (20150930/psobject-227)[ 0.171072] _OSC request data:1 1f 0[ 0.193337] ACPI : EC: GPE = 0x50, I/O: command/status = 0x66, data = 0x62[ 0.193611] libata version 3.00 loaded.[ 0.827987] Write protecting the kernel read-only data: 14336k[ 0.881343] ahci 0000:00:17.0: AHCI 0001.0301 32 slots ... Read more

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Hi,I have ideapad z500 (no touch), I noticed there is a grinding noise for 4-5 seconds during startup. This grinding noise is coming before lenovo boot logo, after this it runs normal without any noise.If I eject the drive and boot the device the noise is not coming, so I am sure its coming from the optical drive only.Is there any solution to this problem?

Answer:Ideapad z500 Optical Drive noise on startup

The noise could very well be an indication that there is a problem with the drive.  During the initial boot up the system will poll all the hardware devices.  The noise could be from the spindle motor momentarily being powered up or with the read / write head thrashing.  I would try leaving a blank CD or DVD in the drive and see what happens on the next boot up and if the noise is more or less. 
 
In the event the drive needs to be replaced, you can contact Lenovo Support and see if they will send you out a replacement.
 
Lenovo Support - India
 
 English and Hindi(Primary) 1800-419-7555 (Tata) (Secondary) 1800-3000-5366 (Reliance)Click here for email support.10:00 - 19:00 Monday - SaturdayExcept Holidays

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Bought the Y500 with the i7 3632qm chip, dual hd and the blu ray and 16gb ram but the blu ray drive never worked - Lenovo first sent the wrong replacement drive - finally the drive that arrived today looks correrct but cannot remove the original drive according to instructions - there must be another step so if anyone can help me would much appreciate it. Also, am so disappointed with Lenovo service or should I say non-service that I told the last rep they make Dell look good - the reps don't even give the correct phone numbers and nobody respects the buyer - always check for themselves and then make mistakes - I've lost about 20+ hours and Lenovo won't compensate  me for that and then puts a charge on my card for the replacements - where is the justice? So just am praying that this is not a total mistake after reading the forum - and if anyone can help me, thank you.         

Answer:how remove bluray optical drive from Y500 IdeaPad

Follow the guide below, click on FRU Video`s then Optical Driver, then click the Removal button to run the video. http://service.lenovo.partner-management.com/content/CourseWarePublic/16538/player.html John.





Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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Hello All,Could anyone please be able to say me exact specifictaion of CD/DVD drive which is there in lenov o laptop model 500-15ISK Laptop (ideapad)? Have read all documentation but not getting exact details like Model No of CD /DVD drive; length etcReason: Would like to buy second HDD caddy to replace optical drive. Kindly reply.

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Model: 80TV01CKMXThe laptop has a dummy bracket.Can this be removed and install anything useful like an optical drive or a SSD?

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My ideapad 500-15isk is equiped whit a 128 GB SSd and has no optical drive.I'm wondering if i can place a HDD-Caddy and put a 1TB drive in it, since there is not an optical drive in this laptop.On the seller's homepage it says: The caddy comes with 1pcs flat Standard faceplate , and it is not an exact match. All buyers need to remove their optical drive's faceplate to attach onto caddy for proper working. Any other accessories like Mounting Bracket or ejector latch will not included. Please take it from optical drive to re-use.This is to get to get it to work properlyAlso, i read that some people have troubles to get the laptop to recognize the HDD Caddy.I really need to know for sure if it works before i order the caddy and the HDD.Anyone has any expierence with this option and specific laptop?Greetings,D. Karel

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I bought a Lenovo B50-45 but it came without an optical drive.  What is the model number(s) of a drive that will work in it?  It has a plastic blank in it now so I will also need the plastic front part with the button.  ThanksAlan

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 ?Hello, I have replaced the old HDD with SSD. And now I want to place the old HDD to a DVD drive. Would it work? The optical drive is 9.0mm high, but couldn't find the fitting caddy. What caddy should I use? Any suggestions? 

Answer:Lenovo Z50-70 - Replacing optical drive with HDD

 I have replaced the old HDD with SSD. And now I want to place the old HDD to a DVD drive. Would it work? The optical drive is 9.0mm high, but couldn't find the fitting caddy. What caddy should I use? Any suggestions? 

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Hi all, I want to ask, no optical drive are shown at my laptop, and when I insert a cd in the optical drive, the computer shows no response. I havee checked at my Device Manager, it shows yellow mark. How can I fix this?And if I have to download the drive, where can I download the driver? Thanks.

Answer:Lenovo Z50-70 optical drive does not show

zoological_94,
 
Welcome to Lenovo Forums !
 
Thank you for taking time posting in your inquiry. I can see that you are having issues with the optical drive of your Lenovo IdeaPad Z50-70.
 
In order for us to provided you the correct link for the software and drivers for your Lenovo IdeaPad Z50-70 you need to provide us with the device that is on the device manager.
 
Thanks





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