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Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

Question: Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives.
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

Relevance 100%
Preferred Solution: Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

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Answer: Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
http://windowsxp.mvps.org/slowrightclick.htm
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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EVERY TIME
I get the message Windows Explorer has Stopped Working ... Looking for a Solution ... will notify you if a solution is available.

Any ideas
 

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If the mouse pointer is on the left pane, a right click causes windows explorer restart. Otherwise, no problem.

Answer:right click on left pane causes windows explorer restart

Left pane of what?

Do a full scan with Malwarebytes | Free Anti-Malware & Internet Security Software and SUPERAntiSpyware - Downloads, followed by SFC /SCANNOW Command - System File Checker

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Windows explorer crashesh when i double click, left or right clik on any item. I have restareted several items and this doesnt seem to solve the problem. Its a fresh installation of windows. So i wonder why this ahppens. it also happens with another computer of mine. the same problem and same error code. getting very exhausted because of this issue. It will crash if if i click on any file no matter .exe or .flv. just folders open. anyways here is what I have as an error code

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.460
Fault Module Timestamp: 4db1316a
Exception Code: c0000005
Exception Offset: 000000000003c135
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd4d
Additional Information 2: fd4d7d78b7b8c50003c0bf0564c5d9c1
Additional Information 3: a380
Additional Information 4: a380910812e687b4a264a9139dccf506

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

edit: wasnt sure where to post this issue. moderators please move if its in the wrong section

Answer:Windows Explorer crashes when left/right/double clicked on any item

Hi Saffat, Welcome to Seven forums.

Explorer crashes might occur due to third party software interference. You can try clean boot. Here's how you can do it.

Troubleshoot Application Conflicts by Performing a Clean Startup

Check out which program is causing the issue and unisntall it from both PCs.

Keep us posted.

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I have had an on going issues with Vista crashing and then restart, some times it does it so quick that I hardly notice it because it was just the OS restarting not the computer rebooting. The how and why Vista would restart was unknown though I do remember a couple of times I would get a media player error but that was not consistant.

However, now the error is consistant and I can replicate it. On certain files, when I would RIGHT Click on the file to look their property Vista will crash and after scanning itself, restart up. At first I have not paid attention to the files in question but today I noticed that when I went to look at the properties for Gas Powered Games' Dungeon Siege 2, because it crashes every time I try to start it (I just reinstalled the game yesterday and while I ran into an online issue, was able to play the single player version fine but today when I tried to start the game it won't start and crashes).

I did two searches under Vista restarting and Vista restarting when Right Clicking properties and after reading the 75 results, there were a few threads that had very similar issues but they were locked and none of them had an answer.

So, let's try it again, anyone got a clue about this issue?

My system is an ACER, that I keep updated with Microsoft Update and protected by AVG as well as the Microsoft utilities.

Answer:Explorer Crashes and then restarts when Right Click on Properties

Are you sure its not just Windows Explorer crashing? I don't see how the OS could restart but not the computer. Try typing sfc /scannow into your start menu. This will check you system files and repair them if they are indeed damaged.

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Hello,
I am trying to run a few different repairs but they all require me to right click and then run as admin. My problem is that if I right click any Icon or desktop anything explorer crashes and restarts. I can not find any way to give myself admin access. I am the admin of the computer and logged in under my account but it does not matter what account I log in under it always crashes. Is there any other way to run the CMD sfc /scannow?
Thanks

Answer:Problem- Right click on anything and explorer crashes and restarts

Hello Dave84 Welcome to the Seven Forums!

You can start up the System File Checker tool at the Start>Run command line. (refer to image attached)

That won't require any right clicking on anything. You could even add the Takeownership option to the right click menu but will need to first repair the present Windows installation since this sounds like one or more system files are corrupted.

The other thought on this is a possible malware infection leaving you with corrupted files like the explorer.exe sheil file used by Windows Explorer as well as the Computer desktop icon for browsing drives.

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Hello Hope all is well there.

My problem is that Explorer crashes every single time I click on a folder or try to open something from the desktop that is inside a folder.

Im not sure what is causing this problem, any suggestions?: 4-dontkno

Answer:Explorer Crashes/Restarts when i click on any folder

Hello, welcome to TSF..

do any of the folders concerned contain .AVI files? Does the same happen for all users on your PC and also in Safe Mode?

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Seem to be having an issue all of a sudden. not sure how to fix it or even what might be wrong. when i right click on a disk drive in a file explorer it crashes then restarts. if your not sure what i mean i did screencap the experience and uploaded it here http://www.screencast.com/users/Otak...5-be8172d0205b

Any help with this issue would be greatly appreciated.

Answer:File Explorer crashes and restarts on right click

ummm.... why did i get moved tot he general discussion?

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Hi. Today morning I started my PC and just after the start up Windows Explorer crashed and restarted and then did (and does) the same every 10-15 seconds. I googled the problem and did following steps (not in the same order as below) which didn't resolve the issue:

- restarted few times and switched off PC completely;
- tried to fix registry with Vit Registry Fix;
- did SFC /SCANNOW and it finished with information that some issues couldn't be fixed;
- ran Malwerbytes with no malware found;
- did a full Kaspersky Internet Security scan with no viruses found;
- did a clean boot (all non-windows services were not used) and it still crashed;
- did a diagnostic start up (so only basic windows services were used) and it helped;
- I wanted to do a system restore but Windows doesn't have data on any restores, meaning I probably haven't started the service (doesn't it make it automatically?);

Other info:
- system works fine in Safe Mode and diagnostic start up, thus eliminating issue with external applications;
- when in normal mode and crashing I looked at processes appearing and disappearing and found out that at the crash process the file dllhost.exe disappears then and shortly after appears back (it may or may not be relevant);
- I didn't do any major updates yesterday (only updated Steam platform and installed one new game);
- I can't do perfmon /report as in Safe mode it doesn't display anything and in normal mode I don't have enough time to start the applicati... Read more

Answer:Windows explorer crashes (and restarts) on system start-up.

Just an update - based on my experience with "fixing" the system, I've decided to back up the data and make a fresh installation (no point in loosing more time on trying to resolve the issue but just spend the time on new system and at least enjoy a faster Windows for some time). Funny though that a year ago I had to do the same due to some dll corrupt file (it was much worse then). I really love Microsoft!

P.S. Thanks for reading this thread, if you think you may add something (so in the future if someone looks for info on how to fix it) feel free to add some advice.

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I just reformated my hard drive and reloaded XP Home. The problem I'm having, is that when I open Windows Explorer, (not Internet Explorer) the left pane (tree) does not cascade automatic to show all the folders. It just shows Documents, My Computer and the + sign beside each one to expand to the folders. It used to do this automatically in the past. I've tried all the view options on the tool bars, all property settings and nothing works. I'm running active desktop like I always do. Any ideas?

Thanks, Steve
 

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If I expand a folder that's down towards the bottom and there's a lot of subfolders, then everything moves up to make room for the subfolder list. That's as it should be. But about the time I go to click on one of the subfolders, the whole list moves down again and you have to scroll back down to get where you want. After that, it stays put. It's an bug/annoyance that I hope someone gets fixed.
Just my 2 cents worth.

Answer:Windows Explorer left hand pane

I think the OP is noticing the little quirk in Win 7 where Explore does not bring the left pane target folder (the one with focud) up to the to of the pane, throwing it instead to the bottom of the pane.

A nuisance for sure, but unresolved to my knowledge.

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Can anyone tell me how to get the Left pane back using Regedit ?I always use shortcut Win + E to open Windows Explorer. I edited the Registry to let the mouse pointer open a program by just pointing the arrow at the program icon. However that did not happen.And though I undid that edit. I lost the left pane in Windows Explorer in the bargain.The Windows Explorer displays only the right pane.How do I resurrect the left pane in W Explorer?

Answer:Left pane in Windows Explorer has gone blank

From IE toolbar, click on show favourites, or history if you wish, and the left pane should appear showing whichever you have chosen. j.

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We have a Dell desktop that has Windows 2000. When we open My Computer or Windows Explorer it is blank besides a small box with a dot in the upper left corner. I have switched views and it still is blank. The All folders pane shows the folder in Explorer. There are a couple of folder that can be selected and they will display file in the left pane but most will not. I need help. Thanks!
 

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Hello,

I just noticed Win Explorer does not refresh the right pane as I navigate up/down a list of folders via arrow keys in the left pane. It used to make rapid visual read of folder contents possible. Can that feature be switched back on?

I've seen this reported elsewhere few years ago but I cannot find it on this site.

Answer:Windows Explorer right pane does not match left folder

Hello Nick,

Do you mean to have the navigation pane automatically expand to the current folder?

Navigation Pane - Automatically expand to current folder

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On my laptop running Windows ME when I right click on the start button then select explore I get the two part window, on the right are the icons showing folder contents but the left hand pane is empty,just grey. I would expect to see a directory tree structure here. Any one know what might be wrong? How do I get my tree back?Many thanksMark Atherton.

Answer:windows explorer, left hand pane is blank

View, Explorer Bar and pick folders.

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My problem is how the left window reacts when I select a folder.

If I have a long list of folders in the left window and I click on the small arrow to the left of a folder, it is supposed to show the list of sub-folders that are in the selected folder.

It does but here is my problem. Lets say the folder that I select is in the middle of the left window. When I click on the small arrow, Windows Explorer shifts the folder list down so that the selected folder is near the bottom of the window. Generally I can only see one of the sub-folders. And then I have to use the slider to move the selected folder up so I can see more than one sub-folder.

I wish it would leave the folder where it was and show as many sub-folders as possible underneath the selected folder. I hope this explanation makes sense.

Answer:The Navigation Pane on the left side of Windows Explorer

I tried it on my Computer and the on clicking the arrow it moves up as it should instead of going down. Please try out the following steps to correct the problem.

1. Restore the folder to default as follows and check if that helped:

a. Open windows explorer
b. Click on Organize
c. Select folder and search option from the list
d. Select General tab, and select “Restore Default”

2. Run an online scanner to check any malware or virus activity. The link that will help you to run a free scan on the computer is Windows Live OneCare

3. If the above steps do not help then run the SFC (System File Checker) scan on the computer to fix the system file errors on the computer. To run SFC scan, follow the steps below:

a. Click Start ,
b. Click All Programs ,
c. Click Accessories , right-click Command Prompt ,
d. And then click Run as administrator.
e. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Continue.
f. At the prompt, type sfc /scannow and hit enter. Once the scan is complete, restart the computer for the changes to take effect.

Please tell if this was of any use.

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I have a situation where when using Windows Explorer the left pane that usually contains you main hierarchy is Gray and blank. I have looked at everything thoroughly and cannot figure out how it happened or how to get the information back. If I click on the folder button on the tool bar the whole pane will close and click again and the pane appears but is empty. Has anyone run into this issue using Windows 2000. I did some looking in Microsoft knowledge base but they were talking about Win98 and not Windows 2000 and they were talking about Internet explorer and this is happening in Windows Explorer any help with this would be much appreciated.
Techi
 

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Hi Experts

After upgrading from Windows 8.1 to Windows 10, once I'm opening the Windows Explorer the left pane display it's content with delay.
This is also happening when I try to save something and browsing to were to save, folders displayed with delay.
See the video in the below link.
Any help will be appreciated!
https://dl.dropboxusercontent.com/u/...20display1.mp4

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Hello,

I just noticed Win Explorer does not refresh the right pane as I navigate up/down a list of folders via arrow keys in the left pane. It used to make rapid visual read of folder contents possible. Can that feature be switched back on?

I've seen this reported elsewhere few years ago but I cannot find it on this site.

Answer:Windows Explorer right pane does not match left folder

Not sure if that's possible. Use the up or down button until you have highlighted the one you want. Then press Enter or Space to update the pane to the right. You use the left and right buttons to collapse/expand sub folders.

I find Space the best and fastest option since you use both hands. One to navigate and the other to refresh the right pane.

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I am very new to the PC world, trying to find my way around and running XP. During this learning process I somehow lost the Windows Explorer Default Pane to the Left of the window (it used to show System Tasks/Other Places/Details in separate panels).I can still get Search and Folders by pressing the buttons in the tool bar but when both are de-selected I only have a large window with no sign of the original panel.Please can someone tell me if it is possible to recover this information as I found it very helpful. If so can you also tell me how to do it in simple terms.Many thanks.

Answer:Windows Explorer - Left Hand Default Pane

Open any Explorer window, select Tools from the top of the window, select Folder Options. Under the first heading (Tasks) make sure "Show Common Tasks In Folders" is selected, if not left click it. Click OK.

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Relevance 84.39%

Hi Experts

After upgrading from Windows 8.1 to Windows 10, once I'm opening the Windows Explorer the left pane display it's content with delay.
This is also happening when I try to save something and browsing to were to save, folders displayed with delay.
See the video in the below link.
Any help will be appreciated!
https://dl.dropboxusercontent.com/u/...20display1.mp4

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When Windows Explorer is open, if I right-click on anything in the left-pane, Explorer crashes and re-starts.

I've googled, and tried using NirSoft's ShellFix, disabled the most common issues googling resulted in:
#1 Remove Nvidia context-menu and for desktop right-click.
#2 Remove Spybot Search & Destroy context-menu.
#3 Remove Nvidia "nvshext.dll" (not found after using ShellFix)

None of these resulted in a fix at all. I've tried booting in safe mode, the same problem exists. I can right-click on file and folders in the right pane of Explorer, but right-clicking in the left pane, whether folder or drive. Explorer still crashes.

I found a Microsoft page regarding a similar issue, and to be on the safe side, I tried that. Still doing the same thing.

This is really driving me crazy, since I use portable backup drives to re-install my games onto the system but it's pretty hard to drag and drop when you can't have a second Explorer pane open.

Anyone have any ideas?

Answer:Explorer crash on Windows 10 Home when right-clicking in left pane.

Hello, in ShellexView, Have you also explored 32 bit options (see Options, Show 32-bit...). This reveals more.

You might learn more by inspecting the event log or Reliability History (just type 'reli' into the cortana search bar)

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This one is getting really annoying. I have noticed that sometimes when using Windows Explorer, if I rename a folder, the right hand pane shows the correct (new) folder name, but the left hand pane still displays the old folder name.

As a matter of fact, even if I right click on the folder name on the left hand pane, and choose "Rename", and then rename it there, when I hit Enter to save the name change, the folder name on the left (that was just highlighted and changed) will revert back to the original name....but the name in the right hand pane will show the change.

For some reason, it just doesn't seem to want to update the view in the left hand pane. And then, to top it off, after some undetermined amount of time, the left hand pane will "refresh" to show the new folder name, but it will STILL show the old folder in the list as well. If I right-click the parent folder and choose "Open in New Window", the view is correct, but the original window still shows the old folder names.

This may only happen after my Explorer windows (I usually have 4 or 5 up) have been open for a long time, as I tried to reproduce with new windows and the behavior is normal (left hand pane updates view immediately).

I've reported it already, but just curious if anyone else has experienced this odd behavior.

Answer:Windows Explorer left-pane not showing changes to folder names

Hi CorrsFan

I think this is just a part of it being a Beta still. I have tried to delete the HomeGroup section, and while it goes for awhile as soon as it refreshes it's back. Just like some sections of the Registry is locked out and some permissions can't be changed, these things will all be sorted out by RC1. Renaming any system item is locked down in the registry and Left (Navigation) Pane items seem to be a part of this lockout.

Make sure to send MS Feedback on this so they know what works and doesn't.

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I am running Win 2K professional (SP1 and 2 installe) and IE 6. Recently I had to reinstall everything and since then my Windows Explorer left pane which lists the folders is empty.

If I click on the search icon, it shows the search windows. If I now click on the folders icon, it continues to show the search icon.

Any help would be highly appreciated.

Thanks.
 

Answer:Windows Explorer Folders (left) pane is blank (grey)

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When I open Windows Explorer, on the left side navigation pane I have:

Favorites

Libraries

Homegroup

Computer

Network
Since I navigate to other drives much more often than I use Libraries, I'd like to put Computer at the top. However attempts to drag & drop to change positions produce no joy.

Is there a way I can remove then restore to change the order? Or maybe edit the Registry to shift the order? To me Homegroup should be way at the bottom and Computer should be at the top.

Anyone know the secret?

Answer:Explorer Navigation Pane Item Order?

I'm pretty sure, you can't change that order.
You can hide some items though.
The easiest way would be to use 3rd party tool, such as this one: http://www.door2windows.com/windows-7-navigation-pane-customizer-show-hide-rename-items-in-windows-explorer-navigation-pane/

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How can I make Windows Explorer show folders in the left pane automatically every time I run it?
 

Answer:How can I make Windows Explorer show folders in the left pane automatically every tim

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Dear All:

I have been experiencing an annoying issue in Windows (Windows Ultimate 64 bits, Home premium 64 bits and Windows 8 Pro 64 bits) min

After working well for a few minutes, the windows explorer freezes upon launch, only displaying the "favorites", "libraries" and "homegroup" icons in the left pane. The elements in the mentioned icons cannot be accessed and sometimes they have a magnifying glass on them and the icons on the desktop are blank.

Also, Control Panel windows is often empty after this error takes place.

This issue often, but not necessarily, comes about when i try to check the properties of a file, with windows explorer freezing immediately.

I have reinstalled Windows 7 twice to no avail.

Anyone has ideas on how to fix this? It's rendering my two laptops unusable.
Highly appreciate any useful advice.

Thank you,
Madasco

Answer:Windows Explorer not working: left pane freezes and can't browse files

Have you tried running sfc /scannow? When you say you have re installed Windows twice did you do a clean installing by following this tutorial:
Clean Reinstall - Factory OEM Windows 7

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Been grappling for some time to customizing the right pane of either Win7 or Win10 (not sure if they respond the same) to allow permanent column and column title arrangements. Ideally I would like to apply such attributes to a specific folder and all it's sub-folders. An example is below:
I would also love to be able to set these columns as fixed widths, but this is not as important as the specific columns themselves.

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I have a problem where the left pane of the windows explorer bar is greyed out and it shows nothing. The right pane however works fine.

I have seen the article in relation to how to fix this problem on a Windows 95 and 98 machine but not a Windows 2000 machine as the registry key mentioned does not exist in Win2k.

Any idea anyone ?
 

Answer:Windows Explorer left pane not showing for Windows 2000 machine

Hi Jeeviz....See if this site is any help http://searchsystemsmanagement.techtarget.com/ateQuestionNResponse/0,289625,sid20_cid461699_tax287574,00.html
 

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For some reason the left pane in my windows explorer is stuck in Folders view option and i want to set it back to the default view but can't.When i click on Explorer bar and uncheck the folders view it goes back to what i want but as soon as i close and re-open the window it goes back to folder option again.I have tried to reset the default to all foders in the folders options but still no change.I have also checked and unchecked the remember all folder settings but still no change.I think that something has been changed in the registry but i don't know where to look.Any help would be great.
 

Answer:Left pane in explorer stuck

set it like you want then try a restart

buck
 

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Window Explorer nothing in left pane.

I use "Windows" key + "E" to get to the Windows Explorer.

For some reason it's now coming up w/ nothing in the left pane and the drives in the right.

I would like the Desktop, Drives,My Docs, Network places, etc on the left and the drives on the right.
 

Answer:Window Explorer nothing in left pane.

click on view / explorer bar and verify that folders is checked.
 

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I have received an e-mail response from the creator of Windows Double Explorer / Windows Dual Pane Explorer (names seem to be interchangeable) . My apologies for not knowing the proper terms, but I hope anyone will be able to understand what I’m about to describe.

According to information provided by the creator of WDE / WDPE one uninstalls the program by doing the following:

Navigate to C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs. There you should find a shortcut file (look for a file not a folder) named Windows Dual Pane Explorer. Select that shortcut file, options click and writedown the target path of the shortcut. Delete the shortcut. Navigate to the location the target path dictates. There you should find both a zipped and an unzipped folder of WDE / WDPE. Delete the folders and also any other shortcut files to WDE / WDPE that you may have created and you&#8217;re done.

Apparently WDE / WDPE is never actually installed. Instead WDE/WDPE initially downloads a folder named WDE Portable 0.3.7.0 zipped. When this download folder is launched it unzips another folder named WDE Portable 0.3.7.0 unzipped into the same directory. During the unzipping process a shortcut is created on the desktop that points back to the unzipped folder. Thusly WDE/WDPE never gets listed into Windows Control Panel&#8217;s Program Files & Features section. That&#8217;s why it can&#8217;t be uninstalled as one might ordinarily expe... Read more

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I dont understand because in left pane..look my image

i see only disk E (why E and not others ) and not others disks like D, G etc.. i try to make a shortcut from right to left but nothing..why this ?
Its possible see all my disk on left pane of explorer ??
Thank
Hispa

Answer:No disks showed on left pane of explorer

Unless I'm missing something, if you click the arrow to the left of Questo PC, it should expand and show them all there.

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Hi everyone:

How can I open explorer to a particular left pane file? I want to open to: Libraries, Documents, My documents (with the files showing underneath my doucments). I have been able to open to: user, my documents, but I would rather open to the libraries file structure - it looks cleaner.

Thanks, in advance.

Answer:Open Explorer To Left Pane File

  
Quote: Originally Posted by ASR


Hi everyone:

How can I open explorer to a particular left pane file? I want to open to: Libraries, Documents, My documents (with the files showing underneath my doucments). I have been able to open to: user, my documents, but I would rather open to the libraries file structure - it looks cleaner.

Thanks, in advance.


Do you mean like this?:

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I have seen this problem listed for Win98 and ME, but not for Win2000. I just updated IE to 6.0 and now the left pane in Explorer is greyed out and blank. Do you have a fix for Win2000?
 

Answer:[Resolved] Left pane in Explorer greyed out

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I can get Windows Explorer to open to a specific folder in the Right Pane, but it only shows the "Computer" or "C:" level in the Left pane. I have tried pinning the folder to "Start", and have also tried various switches (n, e, select) as the target in Explorer.

Attached is an example where a shortcut in Start opens TechInfo in the right panel, but not the left.

Is there any way to open the folder in the left pane also? It's a minor issue, but a pain!

TIA.
 

Answer:Open explorer to folder in Left Pane

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Yes this has been answered before (in 2001, I think) but the solution as provided via Rollin' Rog:
REGEDIT4

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}]
@="Explorer Band"

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\InProcServer32]
@="C:\\WINDOWS\\SYSTEM\\SHDOCVW.DLL""ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\Implemented
Categories]

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\Implemented
Categories\{00021493-0000-0000-C000-000000000046}]
failed to work. Maybe because IE is version 6?

The symptoms are the same - blank, b'ground-coloured left pane. The above was entered (I also tried 'shdocvw.dll' but no dice.

Any further possible solutions, please?
 

Answer:Left-hand pane in Explorer is blank

pofadda, Hi - Welcome to TSG!!

Check out this thread and see if anything there will help.

http://forums.techguy.org/showthread.php?p=1768819#post1768819
 

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I dont understand because in left pane..look my image

i see only disk E (why E and not others ) and not others disks like D, G etc.. i try to make a shortcut from right to left but nothing..why this ?
Its possible see all my disk on left pane of explorer ??
Thank
Hispa

Answer:No disks showed on left pane of explorer

Unless I'm missing something, if you click the arrow to the left of Questo PC, it should expand and show them all there.

3 more replies
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Hi folks, Explorer.exe problemSearched through the Forum and not found my problem.With Explorer.exe in two pane mode, the Folder tree on the Left and files, folders & applications in Icon mode on the Right.With the tree closed, Single click + to expand to the drives etc., OKDouble click on (C:) or Single click + to expand, Drive (C:) Expands to first level. OKSingle click any folder(x), the folder(x) text highlights then (C:) highlights then the selected folder(x) highlights. Not OKie, the previous folder is re-selected and then the new folder is selected. This selecting back and forth should not happen. However the tree has expanded.Now Double click or Single click + to open this folder(x) or expand to the second tree level. OKSingle click any folder(y), the folder text highlights, then the previous folder(x) is selected and then the selected folder(y) highlights. Not OKOnce again the previous folder is highlighted again before returning to the selected folder.Is this making sense because it's going to get worse, but I will keep it shortNow try collapsing the tree.Single click folder(x), it highlights, then folder(y) highlights, then folder(x) highlights. Not OK.However - folder(x) and the tree collapses and then expands, Folder(y) highlights, then Folder(x) highlights. And the tree is left expanded. Not OKNow Single click - folder(x) and the tree collapses. OKAnd repeating this with Drive (C:) produces the same result.Collapsing to the Desktop is ok..If anyone has managed t... Read more

Answer:Explorer.exe Left Pane Folder Tree

I had a look at your problem just after you posted eary this morning.Was not sure that i understood what is going on.Thought you had got your Windows Explorer.exe confused with internet explorer.exe.I also considered you had poss a bad update of IE5 as it appears to only have one choice in the add/remove programs for it.Considered at some stage you may have had a virus,but you don't mention anything about a virus scan or any error messages.I would suggest that your problem is wide spread through-out your pc and i think you have issues with your registry and corrupt files within the windows installation."I could also be very wrong" You could go for a quick re-install of windows 98 over itself and see if that cures the problem. It may give you a chance to keep all software programs that are installed and running properly,if that be the case.If it was me, i would not hesitate to reformat and do a repeat clean install of windows.Unless someone can come up with a better idea.

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Hello, even with tweaks such as "show favorites in quick access", i still can't have what i had in 7, which means all sort of shortcuts with customizable names (apps, script, folders).. Is there still no work around? :/

Answer:Customizing explorer to show whatever you want in left pane?

unko said:

Hello, even with tweaks such as "show favorites in quick access", i still can't have what i had in 7, which means all sort of shortcuts with customizable names (apps, script, folders).. Is there still no work around? :/



Winaero Tweaker.

Downloads / Software / Winaero Tweaker

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Hi,

I have been using my computer all day without any issue. I just did a full backup of my computer onto an external drive (as I do most days) and when it finished, I then went to copy and paste a file on my computer. As soon as I right-click anything on the computer I get Windows explorer has stopped working and it restarts. I tried restarting the computer, same thing. I tried restarting with last good configuration, same thing. I tried starting in safe mode and it doesn't happen. I then restarted into normal mode and it still happens. I am quite sure this is not a virus as I haven't done anything likely to have caused that all day and there are no other symptoms. I have not installed anything new - software or hardware. I think it is a case of a file becoming corrupted. I hope someone can guide me through the best options to try and fix this. I really really really don't want to do a complete reinstall of windows. I would rather not do a system restore either as I did one once before with Windows 7 and it took hours and I have read other people having issues with that and with it hanging.

I am wondering about whether to do a scannow system file check?

PLEASE NOTE THIS HAS BEEN RE-EDITED A FEW TIMES

Edit: I have searched online that some people have related this to context menu handlers .... please note that this does not happen if I right click the empty desktop, or an icon on the desktop, or within a folder directory. But if I right click any file or f... Read more

Answer:Windows explorer restarts every time I right click

The good news is that I seem to have resolved this myself. I checked Event viewer and found that Sugarsync was crashing. I don't need Sugarsync any more so I uninstalled it and now things work again. The bad news is that Sugarsync is also on my husband's computer and he does need it, however to date it is not causing an issue. Hopefully it stays that way because we have a paid subscription to use it. Perhaps I had an old non-updated version. Will wait a few days before marking solved just to be sure....
 

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Whenever explorer opens, I can never find the folders I want easily. Therefore, I put them in the Favorites part of the navigation pane. However, still, when I open explorer, the left pane goes somewhere so low down that I can't even see my the favorites folder. Every single time I have to scroll all the way up to the top to find basic things like "Desktop." Is there ANY WAY to be able to always have the favorites bar showing on the left? To never have it disappear, no matter what folder in the tree Windows has opened? This was fine in XP. Its just AWFUL in windows 7. Takes time and is totally frustrating, and there seems to be no way to fix it as far as I have researched? Can anyone help me fix this?

On a side note, which is not nearly as important as my issue above, (because this one frustrated me to the point of no longer caring), is there any way to have the desktop fill up the space of a removed icon, but yet not reorganize the entire screen to where the last organization of your files is totally reorganized the next time you check? I want to be able to save things to the desktop and always have them come up AFTER everything else on the desktop. I want them to stay there, in that order when I shut down the computer, if I move something, I want all the files in front of that thing I moved to move back one space. What I do not want is "holes" in icon locations on my desktop, and I don't want the desktop to be reorganizing itself when I select automat... Read more

Answer:Explorer Left Pane -> Navigate to Favorites Automatically

Go to your navigation pane. Click on favorites. now right click on a blank space in the pane. Select "Expand to current folder".

Once the pane has expanded to favorites, right click again on an empty space in the pane and uncheck the box "Expand to Current Folder". Explorer should now automatically open at that location.




This might help you with your other problem;

Software DesktopOK 2.39 Save and restore the desktop icon positions.

Regards....Mike Connor

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This is something that's been bothering me since I upgraded this Dell XPS8700 to windows 10 some two weeks or more ago.

The left pane in File Explorer seems to duplicate my drive letters and info other than what's under the entry "This PC".

If I look down the list, starting just below the Libraries folder, the drive letters are repeated but not all of them.

Like I have under This PC : C: , DVDRW D:, E:, F: , a card reader, H,L,K, external drives L:, another card reader letter M:, a second external drive N:, followed by some NAS folders I have mapped, V, W, X. and Y.

Down past the Libraries folder are again: H, L, N, M, K, and I, then Network etc, Homegroup etc.

Hard to describe, I could do a screen shot and post it if that would help see it.

How and why are all these drive letters getting into this tree twice? Anyone?

TIA - Gene

Answer:Strange and cluttered File Explorer left pane

Have a read through this tutorial and all will be explained!

Drives in Navigation Pane - Add or Remove in Windows 10

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Hi Guys!
Sorry if this was posted already, really busy!

Well this is my problem...i have a couple of pcs with windows xp, and i want to disable the windows explorer view, like explore all users by right clicking on the start menu orb. Or simply as when opening the file explorer, never having the left pane with the file list tree, so that no program can activate this view...

I have older people working in this company and sometimes they just dont let go of the left click on the mouse, making them moving files they are not supposed to.

We use a access database that views its contents (like docs,pics,gifs) always with this left pane with tree listing of all the folders...

I would be gratefull for this solution...
 

Answer:Disable Explorer Left Pane Tree View

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Hi Friends,

My windows 7/64bits is running perfect and everything is alright but all the letters of the Hdd are gone on Explorer left pane view. All Hard Disks and its partitions are in alphabetical order! If I click on a Hd I can see its letters though. Any help?

Thank you very much

Answer:HDD letters are hidden in explorer left view pane

Welcome

See this tutorial.

Drive Letters - Hide or Show

3 more replies
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This is something that's been bothering me since I upgraded this Dell XPS8700 to windows 10 some two weeks or more ago.

The left pane in File Explorer seems to duplicate my drive letters and info other than what's under the entry "This PC".

If I look down the list, starting just below the Libraries folder, the drive letters are repeated but not all of them.

Like I have under This PC : C: , DVDRW D:, E:, F: , a card reader, H,L,K, external drives L:, another card reader letter M:, a second external drive N:, followed by some NAS folders I have mapped, V, W, X. and Y.

Down past the Libraries folder are again: H, L, N, M, K, and I, then Network etc, Homegroup etc.

Hard to describe, I could do a screen shot and post it if that would help see it.

How and why are all these drive letters getting into this tree twice? Anyone?

TIA - Gene

Answer:Strange and cluttered File Explorer left pane

Have a read through this tutorial and all will be explained!

https://www.tenforums.com/tutorials/4...dows-10-a.html

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My pc motherboard was replaced a couple of weeks ago and when the engineer reinstalled windows me the left side of the explorer window remained greyed out.(It will show history and favourites, search, etc when selected).Although its only niggly I would prefer to see the folders on the left and the contents of these folders in the right pane.I have tried changing folder options to reflect the other pc I have access to but this has not resolved the problem.I don't want to reinstall windows with my original copy as I beleive it will uninstall all the hours of windows updated that I have done since.Has anyone got any ideas? Thanks

Answer:Explorer not showing me the left hand tree pane

If you are running XP there should be a button labelled "Folders" to the right of the "Search" button at the top of the window (when "viewed as a web page") Click this and the panel should appear with the folders in it.

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Hey guys, I'm new here. Hope you guys can help fix this problem I've encountered many times. Whenever I try to select or view a particular folder or file, my Windows Explorer crashes. This is what I found in Event Viewer:The Details:- System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-10-14T10:11:40.000000000Z EventRecordID 359425 Channel Application Computer user-PC Security - EventData Explorer.EXE 6.1.7601.17567 4d6727a7 DivXMFSource.dll 1.0.0.72 4cffcf66 c0000005 0009b890 1044 01cda9f0e1b8c595 C:\Windows\Explorer.EXE C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll 8b51d578-15e7-11e2-8c46-002618833b83Thank you for your replies

Answer:Windows Explorer crashes and restarts

Did you try uninstalling DIVX software from add or remove programs?Downloadmini toolboxCheckmark following boxes: List last 10 Event Viewer log List Installed Programs Click Go and post the result.

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Here is the error log from one of the crashes.


Code:
Source
Windows Explorer

Summary
Stopped working

Date
‎18/‎09/‎2010 18:52

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

Extra information about the problem
Bucket ID: 20355333
It usually happens when I download something, or when I try to play certain games such as CoD 4 but only when I try to connect to an online server. It also used to crash whenever I loged into windows and had nod32 running but I've uninstalled nod and that problems gone.

Answer:Windows explorer crashes/restarts

Code:
sfc /scannow
fixed the problem for me aswell, thanks

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It gets pretty annoying, so I am looking for a fix, here is some more information:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: korwbrkr.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49e03745
Exception Code: c0000005
Exception Offset: 6a797d32
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I think it has something to do with Korean Typewriter or something. Help is really appreciated. I currently am running with nothing but AVG in my system tray, but I want to run all my programs without it crashing if its possible.

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I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

Answer:Windows 8.1 - Explorer Crashes then Restarts

Please following the instructions here..

Link: Blue Screen of Death (BSOD) Posting Instructions

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In Windows Seven if I right click in Explorer left pane Favorites I can then press 'e' to open that folder in a new window. In Vista, I have to press 'o'. Being right handed and wanting to use the mouse, now I have to reach across with my left hand to press the 'o' key.

Is there no way to change the underline/shortcut/accelerator whatever they call it key in the context menu? I see no way to do it. I look in the Registry and I don't see any "&" in front of any of the letters. But the short cut letter is there just the same. There must be a way to change it.

All I've been able to find is turn the display of underline on and off. No info how to change the letter itself.

Please help!
 

Answer:Change underline key for Explorer Left Pane context menu?

Just left-click "Open in new window" from the right-click menu. No need to use the keyboard at all for that. Using the mouse buttons is quicker anyway (at least it should be if you already have the mouse under your hand).
 

2 more replies
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In Windows Seven if I right click in Explorer left pane Favorites I can then press 'e' to open that folder in a new window. In Vista, I have to press 'o'. Being right handed and wanting to use the mouse, now I have to reach across with my left hand to press the 'o' key.

Is there no way to change the underline/shortcut/accelerator whatever they call it key in the context menu? I see no way to do it. I look in the Registry and I don't see any "&" in front of any of the letters. But the short cut letter is there just the same. There must be a way to change it.

All I've been able to find is turn the display of underline on and off. No info how to change the letter itself.

Answer:Change underline key for Explorer Left Pane context menu?

I would like to let you know that this option is not present in Windows Vista as it a design issue.

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My computer just started doing this recently. I basically go into my drive folder, or any folder with an avi, it will be fine. But once I just click on an avi file or go to another one, not even opening the file up mind you. I get the windows explorer is having an issue and must close error. I have been through 3 of the threads here trying to figure this issue out and I'm stumped still.

I have done msconfig and unchecked load startup items, and unchecked all the things in the services tab except for the windows ones and it still crashes.

I have gone into the registry and deleted the PropertyHandler folder for avi.

Still nothing changed. Please help.
 

Answer:Windows Explorer keeps crashing when I simply left click on an avi file.

Have you installed codecs? Are some of them incomplete?

Have you tried the "fix"?

Extract this zip and run the exe to fix the avi problem.
 

2 more replies
Relevance 76.85%

I am at my wits end....my teenagers did something last night and now my windows explorer keeps crashing and restarting in a continuous loop ....all icons and taskbar dissappear every few seconds as this is happening and it is impossible to do much of anything.....with a very quick click I am on firefox, ....I ran avg, Windows malicious software removal tool ( removed trojan:win 32/fake xpa) and tried spybot, but cannot run it for some reason.....I am reasonably knowledgeable about computers, but not quite sure what to do with this one.....I ran hijackthis and will paste it below...any help is greatly appreciated..


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:23 PM, on 6/12/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\hp\kbd\kbd.exe
C:... Read more

Answer:Windows explorer continuously crashes and restarts

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Hi Guys,

This issue has been driving me nuts for the past few months and I've found no solution as yet.

Windows explorer (windows 7 Home Premium, SP1, 64 bit OS) will frequently crash with seemingly no pattern (opening directories, scrolling through files, copying files etc) even when running in safe mode. I've tried various malware applications and hard drive
checks, but to no avail.

Event viewer gave the following information after the last crash.


Fault bucket 37536607, type 28
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.1.7601.17567
P3: 4d672ee4
P4: ntdll.dll
P5: 6.1.7601.18933
P6: 55a6a196
P7: c0000005
P8: 0000000000050e91
P9:
P10:

Attached files:
C:\Users\Lee\AppData\Local\Temp\WER9E61.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Lee\AppData\Local\Microsoft\Windows\WER\ReportArchive

\AppCrash_explorer.exe_e8a511a56c1e5bc16043c7938535e3ba19635c3d_15f3c294

Analysis symbol:
Rechecking for solution: 0
Report Id: fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Report Status: 0


The .WER report file referenced above contains this info:

Version=1
EventType=APPCRASH
EventTime=130855085367412522
ReportType=2
Consent=1
UploadTime=130855085368342576
ReportIdentifier=fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Response.BucketId=37536607
Response.BucketTable=28
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=explorer.exe
Sig[1].Name=Applicati... Read more

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Hi,

I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly. Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while. Help me out!

Thanks in advance!

Answer:Windows Explorer crashes and restarts randomly

See this post:

Checking for Updates hangs after Disk Clean Up

14 more replies
Relevance 76.56%

Hello whenever I right-click on an item in my file explorer I receive this message. 

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I purchased a new tower a few months ago with Windows 8 pre-installed and I found that right mouse clicking on a folder or a drive in the navigation pane causes explorer to freeze then crash. (e.g. if I want to get right mouse click options to do a properties check on the drive, copy a folder, rename etc.)
If I am in the main window (not nav pane) the right click option works fine. Has anyone got a solution for this it is a real pain in the butt.
Thanks

Answer:Right Click Crashes Explorer in Windows 8

If your Windows 8 came pre-installed, chances are high that some other programs may have been pre-installed too. Maybe one of these is interfering with the proper functioning of File Explorer in Windows 8. Boot in Clean Boot Mode. When you start the computer in clean boot, the computer starts by using a pre-selected minimal set of drivers and startup programs. It thus helps isolate a problem.
Check if some program has installed any helpers or add-ons to your explorer. Uninstall or disable them. Often, even 3rd-party shell extensions can cause Explorer to crash on particular actions. Several programs add items to the right-click context menu. To see them in detail, you may download the freeware utility ShellExView. Use it to disable or remove 3rd-party extensions.
If you need additional ideas, see this post: Windows explorer crashes or freezes.

3 more replies
Relevance 76.56%

I went to Start, and right clicked on My Computer, and explorer crashed for a few seconds, then came back up. (At least I think that's what it is. What happens is the task bar at the bottom goes away) I tried right clicking on various desktop icons, and they all make it do this. I can right click on open space on the desktop, but not an icon. Please help, I need to be able to right click.

Answer:Right click crashes Windows Explorer

Do you have a version of McAfee installed?

It LOVES to cause explorer crashes.

9 more replies
Relevance 76.56%

I have a problem where Windows Explorer just starts to crash every time I right click on anything. If I reboot it goes away for a while, but eventually the problem starts up again.

---------------------------
explorer.exe - Application Error
---------------------------
The instruction at "0x035014c2" referenced memory at "0x035014c2". The memory could not be "read".


Click on OK to terminate the program
Click on CANCEL to debug the program
---------------------------
OK Cancel
---------------------------

I have scanned my system for viruses, etc with NAV, and have run AdAware and Webroot Spy Sweeper, but they find nothing.

I've also run HJT, but nothing obivous jumps out at me.

I'd really appreciate some help.

I am running Windows 2000 and have installed all service packs and updates.

Here's the log...

Logfile of HijackThis v1.99.1
Scan saved at 12:48:33 PM, on 22/03/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\basfipm.exe... Read more

Answer:Windows Explorer Crashes on right-click

I ran Spybot Search & Destroy, and that did pick up a few traces of spyware, but still explorer crashed. Finally after reading post after post on this kind of issue, someone mentioned that perhaps it was something in the Context Menu (ie right-click).

Of course it was difficult to know what was in the context menu, so seeing as any attempt to open it crashed explorer. So down into the registry I went...
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

I had recently downloaded and installed StuffIt, and it seemed to do just that. As soon as I uninstalled StuffIt my right-click menu was happy once again.

Hooray.

Thought that this post might as well remain here, as it may save someone else the hours of hair-pulling frustration that this problem caused for me.

Note:

If you have this problem it may not necessarily be from StuffIt, but check the registry and see what things are in the Context Menu.
If it happens on all files, then check it for "*", otherwise check the specific file extension.

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When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
Can anyone help please?
 

Answer:windows explorer crashes when I right click

I know exactly how frustrating your problem is.

On one of my computers running WinXP Pro with SP2 I had the same problem when right-clicking on any file or folder in Windows Explorer. I setup a new AMD Athlon 64 3400+ today and after installing numerous apps I ran into it again.

Since it only happens when I right-click I thought it must be related to the context menus. A quick Google search found an excellent freeware app named ShellExView 1.10.

Available here: http://www.soft32.com/index-2-2-3-15-4.html

Run it and it will show all your file extensions with info on each such as Type, Version, Product Name, Company, Filename, etc..

Click on the "Type" column header to sort it. Look at the items with "Context Menu" as their type. Odds are one of these is causing your problem.

Select all of the Context Menu items, then go to "File\Disable Selected Items."

Restart your computer and see if the problem is solved. If not I'm sorry I couldn't help. If it is solved you may want to enable the items one at a time until your problem reappears. Then just disable the problem item again and you are good to go.
 

1 more replies
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I click on the "+" beside the icon of a drive or folder near the bottom of the left pane of my Windows 7 Explorer. If the list of sub folders that opens is longer than the distance to the bottom of the pane, the lower icons become hidden. Those subfolders extend "below" the pane -- out of view. I want the contents of the pane to shift upward so that all the sub folders of interest are visible -- like on my XP computer and my win98 computer?

Is there a way that I can fix this?

Answer:Windows 7 Explorer -- Change how "+" displays folders in the left pane

Hello Stan,

It sounds like you want to turn on the Automatically expand to current folder option for this.

Navigation Pane - Automatically expand to current folder

Hope this helps,
Shawn

3 more replies
Relevance 75.98%

I've been using my computer normally for the past few days, but today my entire computer froze up, all the currently open applications like discord were working just fine.
I was able to talk with my friends on discord until I was forced to restart my computer due to the fact that the background was just blank (color of the theme) with no taskbar/desktop at all.

In there event viewer there are over 119 errors over the past 2 hours, most of them having the source of ESENT.

Here's a few of them
svchost (4676) Unistore: Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.svchost (4676) Unistore: An attempt to open the file "C:\Users\John\AppData\Local\Comms\UnistoreDB\USStmp.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8).svchost (4676) Unistore: Error -1032 (0xfffffbf8) occurred while opening a newly-created logfile C:\Users\John\AppData\Local\Comms\UnistoreDB\USS.log.svchost (4676) Unistore: Database recovery/restore failed with unexpected error -1032.svchost (4676) Unistore: Error -1032 (0xfffffbf8) occurred while opening a newly-created logfile C:\Users\John\AppData\Local\Comms\UnistoreDB\USS.log.svchost (4676) Unistore: An attempt to open the file "C:\Users\John\AppData\Local\Comms\UnistoreDB\USStmp.log" for read / writ... Read more

Answer:[NOT BSOD] Windows explorer randomly crashes and never restarts

Hi Jcorella17,

Unistore is part of the Windows Store, so it sounds like something related to that is misbehaving. The "0xfffffbf8" errors mean it is unable to access the file due to it being locked/in use.

I would suggest first making sure you have the latest Windows updates installed. You should be on version 14393.576, per Microsoft's documentation. You can verify your version by running "winver" from the start menu or run dialog.

After you are on the latest version of Windows 10, run the following commands from an elevated CMD/PowerShell prompt and then reboot your system.

sfc /scannow
dism /Online /Cleanup-image /Scanhealth
dism /Online /Cleanup-image /RestoreHealth

If either sfc or dism detects corruption but is unable to complete the repair, please post the relevant log files. For sfc that is C:\Windows\Logs\CBS\CBS.log. Similarly, dism's log file is C:\Windows\Logs\DISM\dism.log.

It also is not a bad idea to perform a Clean boot to help rule out 3rd party programs.

If issues persist, and you are comfortable using the Sysinternals Suite, I would suggest posting a procmon log with the entire process tree of the relevant svchost PID while it is generating those eventlog errors.

1 more replies
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I've been using my computer normally for the past few days, but today my entire computer froze up, all the currently open applications like discord were working just fine.
I was able to talk with my friends on discord until I was forced to restart my computer due to the fact that the background was just blank (color of the theme) with no taskbar/desktop at all.

In there event viewer there are over 119 errors over the past 2 hours, most of them having the source of ESENT.

Here's a few of them
svchost (4676) Unistore: Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.svchost (4676) Unistore: An attempt to open the file "C:\Users\John\AppData\Local\Comms\UnistoreDB\USStmp.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8).svchost (4676) Unistore: Error -1032 (0xfffffbf8) occurred while opening a newly-created logfile C:\Users\John\AppData\Local\Comms\UnistoreDB\USS.log.svchost (4676) Unistore: Database recovery/restore failed with unexpected error -1032.svchost (4676) Unistore: Error -1032 (0xfffffbf8) occurred while opening a newly-created logfile C:\Users\John\AppData\Local\Comms\UnistoreDB\USS.log.svchost (4676) Unistore: An attempt to open the file "C:\Users\John\AppData\Local\Comms\UnistoreDB\USStmp.log" for read / wri... Read more

Answer:[NOT BSOD] Windows explorer randomly crashes and never restarts

As the noptice at the top of each thread and the forum says:

Please do not post anything other than Windows 10 Blue Screen Of Death problems in this section.

You will get more attention posting here: General Support | Windows 10 Forums

1 more replies
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For some reason my "windows explorer" application crashes everytime I right click an icon. Whenever I try to update my computer it gives me an error saying "Error code 8007041D." When I try to troubleshoot the problem it says "starting bits service" then it just says that for infinity. I do not know what i have done wrong, or I would have been able to fix it. I would like some help and would appreciate any help! if you need any more info about anything just ask for more. This is my last ditch effort after looking over multiple forums and finding nothing that is solving my problem. Thanks!

Answer:Windows explorer crashes whenever i right click an icon

What exactly are you trying to update that gives you this error?

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Hi all! I just upgraded to Windows 10 a week ago and so far I haven't had any troubles with it. However, to my surprise, I encountered a problem that is rather annoying to deal with. Just now I was about to check the file size of a certain document, but when I right clicked it, it just loads and the cursor just keeps circling. After a few seconds, I tried to click something and suddenly everything was not responding, I tried to Ctrl+Alt+Del, but it doesn't respond either. So I just had to hard reboot my PC and hoped that it was just an error that will go away after rebooting, unfortunately, it didn't fix it. I tried to right click a different file (this time the Documents folder) and everything was not responding once again. I waited several minutes to see if it will respond and it did, but it really bugs me out. Any solution for this problem? Tried many solutions (like scanning the the files that maybe corrupt, start/stop processes) but nothing seems to solve it.

Answer:Windows Explorer crashes whenever I right click on a file

Hi, this is probably the common issue (not new to Win 10) of a problematic context menu entry.
Download and install Shellexview (free). Launch it.
Hide all MS extensions. Disable all others.
Check if your problem is solved.
If so, progressively enable extensions until you find the problematic one.

Otherwise please post back.

7 more replies
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Hi,

I've read a thread about this but the troubleshooting recommended in the thread was specific to the other person's problem. I need your help: whenever I right click on a file inside Windows Explorer, it crashes (explorer.exe). It's not slow or anything, it just exits, the screen goes black for a bit, then goes back to the desktop.

The detailed error message is as follows: Faulting application explorer.exe version 6.0.2900.2180 faulthog module kernel32.dll version 5.1.2600.2180 fault address 0x0001eb33.

Here's my HiJackThis scan log:

Logfile of HijackThis v1.99.1
Scan saved at 10:03:37 PM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.e... Read more

Answer:Solved: Right click crashes Windows Explorer

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A strange problem:

Whenever I right click on an icon (on my desktop or any other folder) Windows Explorer crashes.

Left clicking the files causes no problems. They open normally.

I also experience no problems when right clicking shortcuts, My Computer, or the Recycling Bin.

Any assistance would be greatly appreciated.

Answer:Windows Explorer Crashes when I Right Click Files

Is there anyone that can help me with this? I thought maybe system restore would fix the problem, but it hasn't.

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When i right click on desktop to display the menu "refresh / new / properties/ etc. " Windows explorer freezes and gives me an error message "Stopped working" and then restarts explorer.exe

This only happens on Desktop , it works in folders or programs.
I tried killing explorer.exe and then running it again but that didn't fix it. I also tried restarting my PC and that didn't work either.

Any ideas?
 

Answer:Solved: Windows Explorer crashes or right-click

Right-click crashes are caused by third-party shell extensions.
Effective usage of ShellExView to resolve right-click problems
Download ShellExView (from nirsoft.net) and run it. It will scan the registry for all the shell extensions. Once the scan is over and the list is displayed, you need to spot the context menu handlers. Sort the results using "Type", so that the context menu handlers are displayed together.
The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.
 

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For the last two weeks every time I right click on ANY image, windows explorer crashes. I would like to fix this but I cannot find any information about this problem.

Can somebody help please?

THank you

Answer:Windows Explorer crashes when I right click on any image! Why?

If you wish, you can try this:
Solved File Explorer crashes after Right Click in Desktop - Windows 10 Forums

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Relevance 75.69%

I had an F/ drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory.

I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive. Could I trouble someone to take a look at it? I'm stuck.

https://skydrive.live.com/redir?resi...CQ5vzv61JS7DZw

Thanks, I'll owe ya bigtime!

Laree Draper

Answer:Windows Explorer Crashes on Right-Click, have dmp file

  
Quote: Originally Posted by ldraper


I had an F/ drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory.

I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive. Could I trouble someone to take a look at it? I'm stuck.

https://skydrive.live.com/redir?resid=562340A2FB23AEDA!107&authkey=!ACQ5vzv61JS7DZw

Thanks, I'll owe ya bigtime!

Laree Draper


Hello there!

Have you tried all these steps? Troubleshooting Explorer.exe Crashing Issues

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This happened recently after my sister downloaded something from the internet, and when I opened the folder to transfer it to her flash drive, a notification popped up telling me that, "Windows Explorer has crashed," and then it restarts (not the computer, just explorer. It sort of "refreshes" the desktop), then loads, and then crashes again.

I can still use my laptop normally from adjacent accounts, and when I tried deleting the file (the source of all of this, I'm assuming) it says that I need the permission of my main account, even though this account that I am currently using is also and administrator.

Can someone give me a little help? If there is none to be found I can use this side account for a while until something can be done, but it is incredibly inconvenient.

I am using Windows 7 currently.
 

Answer:Windows Explorer crashes, restarts, then crashes again

The computer is probably infected with a virus or other malware. Post this in the Virus and Malware Removal forum:
http://www.techspot.com/vb/menu28.html
 

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Relevance 106.19%

We have started seeing this issue with our new deployments of Windows 8.1 - we have around 7 drive mappings pointing to a n EMC NAS (VNX7600) and although I can access all drive4s if I drop to the command prompt -windows explorer FAILS to display all mapped
drives. We see this issue over the VPN which would indicate this issue is somewhat related to network latency and Windows Explorer trying to enumerate and display all pertinent info such as free/used disk space.

Any help will be appreciated.

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Hey guys, thanks for viewing my post... This has been going on for about 2 weeks now and I can't figure out the cause...

Every time I open "My Computer" or anything with windows explorer, everything is fine for a few seconds... then starts to slow... then explorer completely locks up and crashes without an error message... screen shows only the wallpaper for a few minutes... then explorer starts back up, icons come back, etc and all is normal again.

This only seems to happen when utilizing Windows Explorer. I've tried to change the settings on the automatic thumbnail view thinking THAT was the problem, but it always crashes before I can go in there. (Plus I haven't changed settings in that area any time recently, and I do a lot of graphics so a thumbnail preview is a must)

I assume this is just a dumb XP problem, but searching for it with terms like "windows explorer crashes" etc comes up with only Internet Explorer results... I have 1.5g of ram and a decent processor in my HP Pavilion a535w... and only since a few weeks ago have I had any problems like this. NEED HELP!

Also, ever since about a month after getting a new graphics card... sometimes it takes 1-5 tries to get my computer to boot if just recently shut off or restarted. The computer appears to come on, but it doesn't make any loading clicks, and the monitor won't turn on.

I don't think they're related, but both are equally annoying.

Here is my HJT log bel... Read more

Answer:Every time I open windows explorer, explorer must exit, crashes.

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Relevance 105.78%

Hello!

About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.
It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk.
It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information.
I can read everything using cmd (cd & dir) and execute files directly though.

In safe mode Windows explorer works fine.

What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCR\AllFileSystemObjects\shellex\contextmenuhandlers, HKCR\Folder\shellex\contextmenuhandlers and HKCR\Directory\shellex\contextmenuhandlers. Deletion of one handle in HKCR\Directory\shellex\contextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not help. Afterwards I recovered the registry keys.
- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran &... Read more

Answer:Windows Explorer crashes on right click and opening folder

Windows Explorer is one of the most important program in Windows. When you open it, it does lots of things in the background such as updating the registry, updating the start menu etc...
Most of the problems are caused by Shell Extensions and I know you did some registry tweaks. However, before you go on, you need to run from the elevated command prompt:
dism /online /cleanup-image /restorehealthsfc /scannow <== Might have to run multiple times until you get the message: Windows did not find any integrity violation.Then use this link: Right Click Menu Lag on my pc

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My roommate first mentioned she was having problems with the cursor in her word attachments from emails. She asked me to see what I could. After a hour of so of searches, I was able to fix her problem by deleting the Word DataApp folder.

Then I wanted to clean up her laptop for her (Toshiba running Vista Home). I ran a checkdisk which took forever and analyzed for defragment, which turned out to not be necessary....I could not access my defragment tool via my usual right-click on C: properties, tools, etc. because anytime I right-clicked on C: I got a "Explorer could not work" and "has to restart", time and time again, no matter what option I chose in the right-click menu. So I ended up finding an indirect route to analyze/defragment through the help menu.

This right-click menu problem led me to more internet searching and I found shellview references, but that was no help either. Then I figured there is something really wrong with this computer.

Next I wanted to run a spybot check but had many difficulties installing it (had to "run as administrator") but even then I was unable to download updates so it was impossible to run a check for problems.

So here I am in your forum. I have followed the 5 steps, and you'll notice that HiJackThis could not install via step 5.

I have pasted 2 text files: Panda export and main export from Deckards
I have attached extra.txt from Deckards

PANDA SCAN EXPORT TEXT FILE:
;**********************... Read more

Answer:right-click crashes windows explorer on folders/drives

Hello tallard,

If you still require assistance, I am not seeing any installed Anti Virus program. Here are 2 very good free Antivirus products which are available: Avira AntiVir PersonalEdition Classic.
AVG

Select one of these, or another of your choice. Download, install, update definitions, and run a full system scan.


Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/comb...o-use-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are unsure how to do this, please see this link http://www.bleepingcomputer.com/forums/topic114351.html

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a new HijackThis log for further review.

19 more replies
Relevance 105.78%

I'm connected to the router via an ethernet cable, but windows keep defaulting to the wifi connection...if i turn off the wifi, i can use the ethernet connection, but everytime i restart my computer, it defaults to the wifi again...how do i make it prioritise the ethernet connection?

Answer:Win 7 ultimate 32 bit : Windows explorer crashes when i right click the SSD drive

My new latop has a SSD drive which i installed windows on. Everytime i right click the C drive in windows explorer though, windows explorer crashes with the following error :

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d6727a7
Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7601.18103
Fault Module Timestamp: 512d91aa
Exception Code: c0000005
Exception Offset: 0004b1e8
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

The SSD in question is a Plextor PX-128M5M drive.

Edit : I just realised that windows explorer crashes when i right click on any of my drive partitions, not just the SSD.

9 more replies
Relevance 105.78%

I'm Running Xp Media Center. I don't have an install disk as my laptop didn't come with one.
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: shell32.dll
ModVer: 6.0.2900.3051 Offset: 0015fcd2

It shows some stuff after that if you need it I can screen cap it it won't let me copy it. Heres the dirctory it says the error log is in I can't find it I copyed it into run and got nothing.
C:\DOCUME~1\Jordin\LOCALS~1\Temp\92a1_appcompat.txt
 

Answer:Windows Explorer Crashes when I click My Documents or My Computer.

I ran this sfc /scannow in run and and it worked for a bit but after I deleted some files the problem came back. I ran the scan again and it didn't work this time
 

8 more replies
Relevance 105.37%

So whenever I click File Explorer on the taskbar or in the start menu, Windows Explorer crashes and I need to go into task manager and restart it. But if I click a folder on my desktop it doesn't crash?

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Relevance 105.37%

Hi all,

I really hope someone can help me out here, as this is my work box, and it will take me about a week to get everything re-installed and configured if I have to format :-(

The problem is that if I try to open windows explorer or internet explorer, they immediately crash. I suspect that this is due to spyware / virus.

I have since upgraded from service pack 2 - 3 and run scans with McAfee, Avast and SpyHunter3. Can't find anything ...
All open / save dialog boxes work fine though ... which is luckily the only way i can work now ... through firefox

Windows Explorer
Error signature
AppName: expIorer.exe AppVer: 6.0.2900.55l2 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 00037678

Thanks in advance!
Louis
 

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Help! I seem to have picked up a bug somewhere that I can't seem to do anything about. The situation is as follows:Whenever I attempt to use windows explorer, i get an erroe reading "Microsoft Windows has encountered a problem and needs to shut down". Then, I am given a chance to report the bug - but regardless of what i select - i lose all my desktop icons, my toolbar, and the ability do do anything other than look at my background. I need to power down at that point and restart.I have tries running spybot, cwshredder and adaware. Norton crashes when i try to run it and when i tried re-installing, the installer crashes and won't let me continue. Microsoft INternet Explorer has also taken to really chugging aloong and is extremely slow. I also cannot download any files without the whole system crashing as noted above. Firefox does not seem to be affected.I have run hijackthis and here's the log:Logfile of HijackThis v1.99.1Scan saved at 4:35:41 PM, on 4/3/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:&#... Read more

Answer:Windows Explorer Crashes And Microsoft Explorer Slowdown

Hi Eric and welcome to the forum. You have some junk that needs to go, and I need to run a good scanner. Since you are having trouble downloading, I will use HJT first, then you should be able to download and run the scan. Follow these directions in the posted order.1) C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe View the links then I suggest you use Add Remove program to uninstall this junk.http://www.clickz.com/news/article.php/3561546http://www.greatis.com/appdata/u/v/viewmgr.exe.htmhttp://www.spywareinfo.com/newsletter/arch...4.php#viewpoint2) C:\Documents and Settings\All Users\Start Menu\Programs\Startup\palstart.exe <<< this program is nasty, see this: http://www.superadblocker.com/definition/palstart/ If you see anything about in in Add Remove programs, uninstall it also.3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.htmlR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR3 - Default URLSearchHook is missing(items with (no file) are not working right if at all. If you are sure they are safe, and you use them, install them again after we are done)O2 - BHO: Yahoo! Toolbar Helper - {02478D3... Read more

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Hello,

I have been troubleshooting explorer.exe crashes for the last few weeks.  I have read many of the other threads on explorer.exe crashes and tried most of the different troubleshooting steps, with no success.  So hoping someone here might be able
to assist.  Running Win 7 Pro SP1 x64.  Windows Explorer crashes regularly, usually as a result of double-clicking My Computer or other Folder shortcuts located on my desktop.  I can report the following:

-When reviewing the crash reports in AppCrashView or via Action Center, I see that Fault Module Name is StackHash_xxxx (where xxxx is a417, fa09, d638, 3d5b, 7f3f, c1c9, e2b0)
-Tested RAM modules using MemTest86 - PASS.
-Ran virus and malware scans - CLEAN.
-Ran SFC - NO integrity violations.
-Ran chkdsk /f - NO problems
-When booting in Safe Mode, the problem does NOT occur.
-When doing a Clean boot (with only MS services loaded) or a Diagnostic startup, the problem still occurs.
-Ran ShellExView and disabled all non-MS extensions, problem still occurs.
-Turned off Thumbnails, problem still occurs.
-Installed HotFixes KB2494427 & KB2638018, problem still occurs.
-Running Webroot AV.  Uninstalled and problem still occurs.
-System Restore is not an option as the restore points don't go back far enough.
-Enabled CrashDumps for explorer.exe and ran dumpchk on them, but don't know how to read them.

Crash Report summary and dump files are posted here.  Hopefully one of y... Read more

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So whenever I click File Explorer on the taskbar or in the start menu, Windows Explorer crashes and I need to go into task manager and restart it. But if I click a folder on my desktop it doesn't crash?

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this is my godmother's system so for the most part i've had to peice together the exact issues but from what she's told me internet explorer and windows explorer crashes constantly while she is online gaming (e.g. pogo.com) and i have noticed on a previous visit that her homepage was indeed changed without her doing so.... now she has said that is has happened before... another thing is that the pc is running slow over all but imo i don't really see it.... i have so far run the online scans as well as her av that runs daily (avast)... also she has run spyware doctor and ccleaner as well as reg mechanic.... now the only firewall she had which is listed in one of these logs, was the windows firewall, i installed comodo personal firewall right after the scans were done.... she has a habit of running 2 av's at one time (which was the case up til today) and i have put a stop to this however i'm sure there's bits and peices left on her system from norton, avg and trend micro pc cillin..... if you have any advice where to look to get these fully off that would be greatly appreciated but not the main concern right now....

i have gone online and gotten instructions on how to remove some of the tracking cookies that panda pointed out... those would be Zedo, Mediaplex, Casalemedia and Fastclick... but i have not done anything to remove them yet, i thought i'd talk to you guys first....

any and all help is greatly appreciated and thank you in advance...

Logfile of HijackThis v1.... Read more

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I have a problem. Everytime I try to open Internet Explorer the home page dosen't load up. The page freezes then windows explorer crashes. I get random messages from the avast, virus scanner, saying :Blocked malicious site windows32installer.com/pack/ and a bunch of numbers and letters.

I have vista 32 bit.
Please Help!
Art.

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Please help.

Every time that I select the remove option in "Control Panel_Programmes and Features_Uninstall or change a programme", Windows explorer crashes.

Answer:Windows Explorer crashes and Restarts when removing program in Control panel

Welcome!

How long has this been going on? You may want to try a system restore.

You may also want to do a repair install.

Links are for Windows 7, but works for Vista too.

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Relevance 104.55%

I am currently unable to right-click on any file using Windows Explorer and, for example, delete a file. Windows Explorer crashes and I get an error message with the following details:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 04/29/2009
Time: 5:50:06 AM
User: N/A
Computer: CAPSTONE-MAC1
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module kernel32.dll, version 5.1.2600.5512, fault address 0x0000cffd.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 6b 65 72 6e 65 in kerne
0038: 6c 33 32 2e 64 6c 6c 20 l32.dll
0040: 35 2e 31 2e 32 36 30 30 5.1.2600
0048: 2e 35 35 31 32 20 61 74 .5512 at
0050: 20 6f 66 66 73 65 74 20 offset
0058: 30 30 30 30 63 66 66 64 0000cffd
0060: 0d 0a ..

The following is the text of an accompanying output file about the error:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="617472" CHECKSUM="0xA3... Read more

Answer:[SOLVED] Windows Explorer crashes when attempting to right-click on a file

Hello, discoden77. Welcome to TSF!


Quote:




Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module kernel32.dll, version 5.1.2600.5512, fault address 0x0000cffd.




Man, that's not good.

Do you happen to have your original XP disc? If so, follow this guide.

If you don't happen to have on lying around, get back to me.

Good Luck!

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Relevance 103.73%

Whenever I use the preview pane in Windows Explorer to view the contents of, say, a .reg file, .txt doc, or .ini file, it crashes with "Preview Handler Surrogate Host has stopped working". I click the "Close the program" option, which is followed by an Application Error: "Exception EAccessViolation in module ShellEh428.dll" etc. I close that as well. Then the preview pane works without having to close and reopen the Explorer window. In fact, if I do close and reopen it, it happens all over again.

It's not that big an inconvenience since the Explorer window itself doesn't actually crash, but it'd sure be nice to find out why this is happening and if it can be prevented.

Answer:Explorer Preview Pane crashes then works after closing error message.

Sounds like your dll file may be corrubted, you can try downloading that dll and replacing the one on your pc and see if that resolves your problem.

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Relevance 103.73%

Example I am looking at a full window of folders with five coloumns of folders. If I double click on a folder in any coloumn except the far left coloumn, all of the coloumns move to the left by one coloumn space. Reseting file and view settings does not
fix the problem. I have seen this on Windows 7 Ultimate, Windows 7 Professional, and Windows 7 Enterprise. It does not matter if it is on a domain or not or if a group policy is setting the home page.
This means I have to click twice as many times to open a folder in list view and that is the view I really want to use. Clicking twice as many times is also not good for carpel tunnel. This happens on my home and work computers and I have seen it on other
Windows 7 computers. Neither does the reg hack for MIUs or something similiar to that.

Answer:Windows 7 Explorer in list view moves coloumns of folders to left when you double click folder to open it

Hi,
 
That’s a by design feature, but you can apply view settings to all folders of the same type. Here are
the detailed steps:
 
1. Open a folder and make changes as you like.
2. Press Alt to display the menu bar. Click Tools -> Folder options.
3. Click View tab.
4. Press the "Apply to folders" button.
5. Click Apply and click OK.
 
Note: The "Apply to folders" settings apply the current view setting to all folders that are optimized for the
same content as the folder you have open. This setting will not apply to the folders which is not the same type.

 
Hope that helps.
 
Regards,
Leo   HuangPlease remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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