Computer Support Forum

Outook Office 365 .pst

Question: Outook Office 365 .pst


I always keep a backup of my Outlook .pst file just n case I need it...

Just doing a back up and notice that the files do not have any association linked... I am sure it used to show the Outlook icon but can't be sure... can anyone confirm this.. I did try to link to Outlook but is failed...

This is what I mean...

This is what I get when I try to associate it to Outlook... Which seems odd... unless it is because Outlook is open?

Relevance 100%
Preferred Solution: Outook Office 365 .pst

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Outook Office 365 .pst

Mine have the Outlook association, I'm using the Office 2016 package rather than the Office 365 but should be same.

I would advise you use the installer (uninstaller - Change), to do a repair rather than manually setting the association as the Office associations are not standard

2 more replies
Relevance 46.33%
Question: Outook 98

I know you can add certain words in the Junk Mail file, such as
money, sex, hair transplant !! you get my drift! I beleive there is a file you just add the words? but what is it and where can I locate it ??

Answer:Outook 98

I sussed it....Filters.txt !

1 more replies
Relevance 45.51%

Afternoon to you all.I am using Outlook 2010. If I click a link contained in an e-mail I get the following message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" I am useing a personal laptop, Win7 and I am logged on as administrator. Any ideas anyone?ThanksBill

Answer:Help using Outook 2010

If it is only that one Email, I would guess Outlook classes it as a security risk/virus/trogan and will not allow it.You could check the security settings (may be set too high)or if it is an attachment, you may have to save it first, before trying to open it.Terry

6 more replies
Relevance 45.51%
Question: outook calendar

Bought a new laptop, took my Office 2000 Professional to be installed, instead he put on another Outlook. I installed Outook 2000, removed his program and now I get an error re:pst file. Any idea why I can't send/receive mail?

Question 2: My three year old laptop worked fine until the power cord somehow pulled the plug-in from the motherboard. Repair shop kept it for three weeks, said they soldered it several times and it wouldn't hold, so they sold me a new one. Did I get ripped off or is it next to impossible to fix?

Thanks so much for any advice given,

Answer:outook calendar

Hello and Welcome to TSF

I cannot answer your first question, there is not enough information to go off of. You need to post a complete error message and when you recieve this error.

As for question 2, yes you can solder those connections back on to the motherboard but sometimes they dont hold as they stated. You may just have had a unexperienced person do the soldering, hard to tell.

3 more replies
Relevance 45.51%
Question: Outook Express

can any body tell me is it possible to have my send and recive box come up automaticaly instead of having to click on send/recivealso why do i now get the message asking Are you sure you want to delete all the items and sub folders in the deleted items folderI have no idea how this is happening my OEM is XP Home

Answer:Outook Express

if you go to tool/options in outlook, click on the tab "other" there you will find a tick box which allows you to enable or disable the "empty deleted items" message.if you want to set the send/receive to automatic then in the same options page click on the tab "mail setup". once again there is a check box which allows this action to take place when outlook is opened.harpur

2 more replies
Relevance 45.1%

Hello, my daughter tells me she has lost the tool bar on the subject. I gave here the info to look at and she tells me that didn't help. Can anyone give me a clue as what to look for. Thanks

Answer:Outook Express Email

To get the toolbar back in OE click View then Layout and put a tick in the toolbar box.

2 more replies
Relevance 45.1%

I've just ordered Outlook Office 2007 which has Outlook 2007 included. However I've just thought - I have activesync 3.8 which works perfectly with my PDA (HP2210) at the moment. Will installing Outlook 2007 cause any problems?

Answer:Outook 2007 + Activesync 3.8

I do not know if you will have problems but in any event it would probably be better to bring Active Sync up to date - it is v4.5 now.

3 more replies
Relevance 45.1%

Hello, I changed the operating system on my HP laptop from Vista to Windows 7. I performed a back-up pior to the change. Once the change had completed I loaded microsoft office 2007 and clicked on outlook. unfortunately it started as a new install and I have now lost all my previous emails and do not now how to recover them. Can anyone help please?


Answer:Solved: Outook and Windows 7

13 more replies
Relevance 45.1%

Outlook 2007 has crashed, the program starts to open but i then get an error message saying "cannot start Microsoft Outlook. Cannot open the Outlook window". I have tried using system restore and the Microsoft Office repair tool all to no avail. Hoping there is soemone who can help, i do not want to have reinstall.

Answer:Outook 2007 Crashed

OS?If XP see click here

4 more replies
Relevance 45.1%

Have gmail configured through outlook and im trying to send an email that is purely text, with no links to site etc.I have replied to this person before using the email im trying to respond to.However it will not send and i get the following error:Task ' (1) - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).'Any ideas guys?Regards

Answer:Outook sending error

Open Outlook ExpressClick Tools > Accounts > Mail tab.Highlight your email account and click Properties.Click the Advanced tab.Remove ticks from the boxes "This server requires a secure connection" for both outgoing and incoming mail.

2 more replies
Relevance 45.1%

I looked around and for some reason I can't create a email template in outlook 2007.
I found this:

Save the email as a template. Select the "Office" button, and then "Save As" in the "Save as type" drop-down list. Select "Outlook Template." Give the template a name, and choose a file location, or accept the default folder of "Templates." Click "Save."

BUT there is no option in the SAVE AS drop down menu for Save As Template....

Answer:Can't create outook template

HiI don't use Outlook. However I do use other Office applications. When I want to save a Document or Excel Template I click on File on the toolbar and select Save as.In the dialog box that opens, I click on the down arrow at the end of the box that says Save as type and this gives me the options to save the file as a template (amongst other things).

1 more replies
Relevance 45.1%

Outlook 2003, part of Office Teacher & Student
Windows XP Home SP2 with all updates
No LAN involved; no Exchange server involved.
Norton AV 2005 & Norton Personal Firewall 2005 [ separate programs ];

unable to log onto pop server
1 solution suggests creating a new profile.

1. If I create a new profile, can I import the messages & addresses / contacts? If so, how?
I found this for exporting / importing contacts.

2. If I use Microsoft's backup add-in, will the problems come along?

3. After backing up, should I delete the existing profile before creating a new profile?

4. After creating the new file, how do I access the messages & contacts? I found this.

Thanks for your help.

More replies
Relevance 45.1%

Here we go again - another problem with Outlook, but this time I think it is Yahoo UK (please note UK):

I have had 1 email acct with gmail and 2 email accts with Yahoo UK. They have worked fine until a few days ago. When I try send/receive one Yahoo account came up with error 0x800CCC92. I finally removed it and when I tried putting it in as new, the test message would not work. After repeated attempts, I now can send for some reason, but for receiving I get:

Log onto incoming mail server (POP3): Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR (AUTH) Incorrect username or password.

I can access my email on the web for that account with no problem. All of the settings are exactly the same as the Yahoo account that works and I still cannot get the incoming to work on this one.

Any ideas?

Answer:Outook 2010 ERR (AUTH)

2 days after this post, Yahoo sent & received with no problems and I did nothing to make that happen. All was fine until today - it is happening again!

1 more replies
Relevance 45.1%

I finally ditched Outlook for my emails and went with Thundrbird, which looks like a great program. However, I still have to rely on Outlook for the Calender and Tasks features. I looked around a little, and found Lightning, but the reviews where not completely supportive. And I would like to have it integrated in my email client, so Sunbird is probably out.

What are others using? Likes and dislikes?

More replies
Relevance 44.69%

I am operating on Windows 7 OS and am having difficulty with Outlook for Office 2010. It always asks for a password each time I sign on and when I open an email. For some reason it doesn't store my password.

Answer:Outook 2010 always requires password

That problem is by no means unique to Outlook 2010, it happens also on Outlook 2007 and on the version before that, and neither is it unique to Windows 7.

Try putting your POP3 server name and password into the "Credential Manager" in Control Panel. For good measure I entered my email credentials twice -- in "Windows Credentials" and in "Generic Credentials". I hardly see that pesky password prompt since doing that.

1 more replies
Relevance 44.69%

Hi. Out-of-the blue, I can't delete messages in my Microsoft Outlook 2000 inbox. If I click on delete, I get "The messaging interface has returned an unknown error. If the problem persists retsart Outlook". I am running Windows XP and have tried a System Restore and have also repaired Office 2000 using the original Office CD-ROMS without success. I'm starting to think it may be virus-related. Any ideas or feedback would be appreciated.

Answer:Cannot delete messages in Outook 2000

Can you look in the event log and see if it is generating an error code?

2 more replies
Relevance 44.69%

when generating an e-mail i cannot get my contacts to appear when clicking on "to" while addressing an e-mail. all contacts are present in the "contacts tab" list. i am running xp.

Answer:outook 2003 addressing problem

what do you get displayed
i click on to: and get the default offline address book and then have to change the righthand dropdown to contacts

1 more replies
Relevance 44.69%

Any weblinks that are dislayed an e-mail I receved does not work. As soon as I click on them outlook Express freeze and the only way to continue work is to press ctrl-alt-del and close express.

Answer:Outook Express web links do not work

Read THIS.

1 more replies
Relevance 44.69%

I've been having problems with Outlook Express crashing and/or having problems that keep giving me an error message about the log file being too big or something. I keep my sent file folder and deleted file folder relatively empty. My inbox has less than 20 items in it, none of them huge. Can anyone tell me how and where I can fix this? If there is no fix, if I download a new copy of Outlook Express over the old one, will my address book reamin in tact? Thanks for your help.


Answer:Outook Express - log file problem

Try some maintenance first and see if this helps to clear it up.
Close all programs except Outlook Express, including any antivirus programs you may have running.

First in OE, Tools>Options>Maintenance, uncheck the option for: Compact messages in the background and leave it unchecked from now on.

File>Folder>Compact all Folders. Leave the computer alone until it has completed compacting.

Let us know if this resolves the problem or not.

2 more replies
Relevance 44.69%

I was a former Outlook 2002 or similar early version Outlook user and I upgraded to Outlook 2007 which assummed the earlier settings.

No email messages are now downloaded directly to the inbox in Outlook 2007!

Instead if I click on the Tab, Search Folders (below the Tab, Inbox) and then immediately return to the Inbox Tab, the downloaded messages will appear in the Inbox Tab.

This is entirely frustrating since I tend to view emia messages multiple times during the day.

Any assistance would be greatly appreciated.

This is my first post...

Older Style PC with Windows XP Home, v3

Answer:Help with Outook 2007 - Download to Inbox

My first thought is "have you checked to make sure you don't have an email filter active?"

Unfortunately, i'm not near a 2007 machine to check for further solutions at the moment.

2 more replies
Relevance 44.69%

Take a look at this message when I try to open OE. Please help if you can.
"Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk full. Contact Microsoft support for further assistance. (0x8007007E,126)"

"Outlook Express could not be started because MSOE.DLL could not be initialized. Outlook Express may not be installed correctly"


Answer:Installed SP2- Outook Express won't open

11 more replies
Relevance 44.69%

I am building up a new computer and I want to be able to transfer my Favorites, my Address Book entires, and a number of EMails that I have in my current computer to my new computer.

I am using IE 6.0 and OE 6.0.

I know I can save my emails on a Zip Disc or a CD as .eml files and view them that way but I want to actually transfer them from my current computer to my new computer.

Can someone let me know what I need to to in order to transfer my Favorites, my Address Book entires, and my EMails? I need pretty complete guidance such as where to find the items on my current computer and where to put the items once I get them onto my new computer.

Thanks a bunch for the assistance.

Answer:Need Internet Explorer & Outook Express Help.

go to "Documents and Settings" directory then into your User Directory and you will see the Favorites directory and then just copy your old favorites into this directory.

I hope this helps.

2 more replies
Relevance 44.69%

Hi There people  When trying to click on the hyperlink on an email in Outlook 2010 and I am getting this message "This operation has been cancelled due to restrictions in effect on this computer Please contact your system administrator"  Just an afterthought I am running Windows 7 x64 Intel Quad 2.5ghz 2tb HDD 8 gb memory Office 2010 I am the sytstem admistrator as I built the machine ! ! ! ! ! !  Regards Tony 

Answer:Can not get Outook 2010 to work with hyperlinks

1 more replies
Relevance 44.69%

Take a look at this message when I try to open OE. Please help if you can.
"Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk full. Contact Microsoft support for further assistance. (0x8007007E,126)"

"Outlook Express could not be started because MSOE.DLL could not be initialized. Outlook Express may not be installed correctly"


Answer:Installed SP2- Outook Express won't open

11 more replies
Relevance 44.69%

I have two problems with Outlook. I don't connect when I click on a hyperlink in an e-mail. And no pictures are displayed.

Answer:Outook 2003 Hyperlinks Fail

If hyperlinks are not working in Outlook or other Office applications:

Start the Internet Explorer
Select Tools / Internet Options
Click on Programs tab
Make sure that Internet Explorer should check to see whether it is the default browser is enabled
Click Reset Web Settings.

Click Start / Run / regsvr32 urlmon.dll

If that single change does not resolve the problem, repeat the process by running the following additional entries:
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll (Windows XP and Windows 2000 only)

1 more replies
Relevance 44.69%

Hi.. I have a number of Outlook pst files from different versions of Outlook and I want to be able to read and extract emails into a new .pst file for Outlook 2003 (or a number of .pst files as I have a lot of emails going back some years!). I also want to extract all contacts into a .csv file so I can transfer them into various other address books such as Outlook Express, XING etc. Anyone know of a really excellent application that will allow me to do this? Thanks Richard

More replies
Relevance 44.69%

I created a database in Access 2007. I am a relative newbe at this. One of the functions that I am using is a macro that Microsoft supplied as part of a Contacts table/form template to add Contacts from Outlook to the Contacts table in the the database. It was working just fine until I split the database, putting the tables on a server and the front end on my local PC. After splitting, it will no longer work. I have spent hours searching the Web and found 100's for people asking the same question, but no solution. Front and back end files are all in Trusted locations. Went back to a copy of the pre-split database (which still worked) and copy the object to the new split database. Would not work in the new database. . Saw some talk about using a temp Contacts table, but it did not give enough detail for me to follow.

Anyone have any ideas


Answer:Add Contacts from Outook to Access database

7 more replies
Relevance 44.69%

When I get an email and there is a link like etc etc I click on it and I am given a load of garbage about contacting the Administrator, I am the administrator I built the machine.

I have been onto various sites and Forums so I am new here so I thought that I would start the thread.

specification are
Windows 7
Office 2010
2tb HDD

Answer:Can not get Outook 2010 to work with hyperlinks

Save this page to your HD using SAVE AS and create a file name with the extension HTML.

Now go to the folder where you placed it and double click on the file name.

Does it open in your browser?

3 more replies
Relevance 44.28%

Microsoft have virtually forced Android Outlook users onto their new Outlook. I use Outlook on my Nexus 7. Since installing the new Outlook I find that the Contacts doesn't fully synchronize. It worked fine under the old Outlook. It seems to need loads of time to populate the Contacts file, and some of the details still have not filled in fully yet. Can anyone shed light on this issue

More replies
Relevance 44.28%

I would like to know how to import or is it export my entire outlook email content to my desktop in a version that will last no matter what happens to the email server and access to it.
I have a mac as well as a pc. The pc has outlook on it. I do not believe I have outlook on my mac. Could someone explain step by step how I can save these emails? I want them to be saved as they are with no changes possible.
[email protected]
My mac is os x version 10.5.7 and I have a macbook. The emails are received on a server.

More replies
Relevance 44.28%

i have a csv file with my contacts from old outlook. how can i import all the contacts in one go into outlook 2007? i know how to do individually but have a lot of contacts
thanks for any help

Answer:import multiple contacts into outook 2007 from csv

Read this. Although for Excel it should work for any csv file. Map custom fields is fairly important.
It would have been easier to have created a pst file of your old contacts (export as pst) and then imported that.

1 more replies
Relevance 44.28%

Okay, this is driving me INSANE! I have OUtlook Express. Now I have version 6 because I upgraded trying to fix this problem, but no such luck.

All of a sudden, in Outlook, the preview plane is BLANK. Nothing there.....the header is there, but nothing in the Preview plane. I have to double click on a message and then Open it.


Answer:Outook Express won't display anything in the Preview Window

10 more replies
Relevance 44.28%

I just upgraded to IE 5.5. i am now unable to send Email out of IE. Message "Could not perform this operation because the default mail client is not properly installed"

Outlook works fine. Default mail program is set to Microsoft Outlook.

Any suggestions?

Answer:IE 5.5 and Outook 2000 - Mail Client Problem

Try this; no promises:

With outlook closed. Hit Start-Run and type:

outlook.exe /regserver

Brainbench MVP for Microsoft Word

1 more replies
Relevance 43.87%

Hello, I was hoping someone could help me with an Outlook 2007 issue a user has been having. Last week, our exchange server was flooded by a lot of e-mails, causing our users messages they tried to send out to fail and given a Outlook delivery delayed message for each. The issue was solved but I have one user who still has a delivery delayed mail in this inbox and upon trying to open it, Outlook crashes and if you try to deleted it, you get the message:

"One or more items in the folder you synchronized do not match. To resolve the conflicts, open the items, and they try this operation again."

I was thinking this notification was in sync with the e-mail that was delayed, so I did a search and couldn't not find anything related to it. Any ideas on who to get rid of this troublesome message?

Answer:Outook 2007: Cannot delete e-mail / Crashes when you try to open


Take a look at this: OL2000: (CW) Troubleshooting Synchronization Problems

3 more replies
Relevance 43.87%

Here is my scenario

End-user has a blackberry in which I updated the DST 2007 patch on it. On the PC side, I ran WindowsXP-KB931836-x86-ENU which updated the DST on the PC. I also ran Microsoft tzmove patch for Outlook. Both patch ran successfully. When EU enters an appointment in his blackberry at 3pm it shows up in his Outlook at 4pm. Does anyone know how to resolve this issue?


Answer:Daylight Saving Time Issue - Outook/Blackberry

12 more replies
Relevance 43.87%

I know there have been some posts going back over a year, but none of them fully solve this issue. For years, the best way to sync Outlook 2010(without corporate exchange server) to the windows phone has been to use the Google Calendar connector to get to their cloud and then onto the Windows phone. This had the advantage of doing two-way synchronization and working with the default calendar in Outlook (the existing .PST file).
Google fully discontinued this service on August 1. Microsoft does not have as simple a solution. The two options I've seen for cloud syncing are to use the Microsoft Hotmail Connector and to use Google App Sync. The Hotmail Connector does not work with the default Outlook profile which means than when an invitation is received from any email account other than hotmail/ it saves to the default calendar, and you then have to copy it to the hotmail calendar in order to sync. The Google App Sync requires a whole different profile with a migration which is an equally big headache or possibly greater. So, neither of these options work without making a lot of manual intervention.
I've been using a local sync program called CompanionLink to sync contacts, notes and tasks. It can sync the calendar but has a couple of disadvantages. 1) you need to manually sync calendar which is not good if constantly on the go and always want to have your appointments. 2) CompanionLink does not feed appointments into the native calendar so it won't appear on the loc... Read more

Answer:How to sync Outook 2010 (non-corporate) with Windows phone?

Frankly the best solution is to sign up for MS Office 365. The cheapest plan (Exchange Online) is $4 per month per user, so for $48/year, you'll get seamless sync of contacts, calendar, tasks, and if you choose, email and more, across Outlook and Windows Phone.
Not free, but works much better than Google's App Sync, the Hotmail Connector, and any of the local sync solutions, and it'll work great with any other devices you add in to sync with (since everything supports EAS).

9 more replies
Relevance 42.23%

Hi all. Irritating & timewasting beyond belief - even for Microsoft - is a hidden shortcut in either Outlook 2007, Office 2007 or perhaps in Windows 7. Centred apparently on the "T" key, a combination of keystrokes reduces the display size of text I type. At enormous waste of time, each occurrence can be remedied, via the View tab in Outlook 2007, then the "zoom" facility. But how do I a) locate the set up instructions for this shortcut, and b) alter or reload them?

I'm a reasonably sensitive typist: this glitch is wasting sooo much of my time. Am in the dire straights of using new Windows 7, with new Office 2007 apps, on a new laptop, a Dell Inspiron 1545.

Advice on shortcut set-up in Outlook 2007, and or in Windows 7 will be much appreciated. Thanks

Answer:Outook 2007 or Windows 7 keyboard shortcut, reducing size of display text.

Is it a laptop you are using.....if so are you sure its not the zoom function on the touch pad

3 more replies
Relevance 38.95%

I have 3 different public folders setup in Exchange 2000. Each one is a calendar for a conference room schedule. In Outlook 2000 I click on my calendar and I want to setup a meeting in one of these conference rooms. When I choose the conference room to "invite" them I cannot see the schedule it shows no information. How can I get this to show the information stored in the public folder calendar? Thanks

More replies
Relevance 36.08%

We are wanting to up-grade our current Office suite Office 2003 to either Office 2010 or Office 2013.  Our PC's are running Windows 7
I would just like to know what peoples opinions and advice is on this?

Answer:Up-grade from Office 2003 to Office 2010 or Office 2013

 I can't speak to Office 2013, but I've done numerous upgrades to Office through 2010.  When you install the new version, you have the option to keep the old version or just replace it.  Starting with Office 2007 the familiar menu bar has been replaced with the ribbons which take a lot of getting used to for folks used to older versions.  There's a little program called UbitMenu that will add most of the menu bar functions back in the 2007 and 2010 versions that a lot of folks find helpful.  If you do opt to have two different versions installed at the same time, what happens is that when you switch from one to the other, it goes through a juggling act that takes a minute or so.  It's a bit of a pain, but if you need it, it could be a convenience.
Good luck.

2 more replies
Relevance 34.85%

I used to have office 2016 on my pc but at some point I had to do a reset. When I went to install office again, it picked my office 365 license and not the license key I had. I didn't notice this until last week when I started getting notifications that it was expiring.
I tried with tech support to get the original license key installed and not the O365 license but it didn't work.
So does anyone have the proper steps I need to take to install the one time license key?
Thank you

More replies
Relevance 34.85%

We currently use Office 2007 and Office 2010 on our about 20 workstations. I'm looking to move to MS office 365 for hosted exchange. I found out that as of the first of this year, Microsoft no longer support Outlook 2007 or 2010 for hosted exchange. It seems to be working just fine so far at another site I'm involved with. The issue is that if you ever contact support, they will blame the version of Outlook you're on. So, I'm looking at options for upgrading.

Do you guys that are on office 365 for email using the premium version that includes the office subscription or buy Office 2016?

For the most part, we just need outlook, word and excel. We do have 6 people that will need powerpoint also.

Just looking for a recommendation from you guys on what makes the most sense.


More replies
Relevance 34.85%

I understand that if a user installs Open Office on a machine with conventional Office 97-2003 that Open Office will use its own suite of products for each application. (Unless the user ops to use Office to open the applications by unchecking the corresponding application boxes during Open Office's installation.) But if a user chooses Open Office as the default for applications on a system that also has Office 2007 on it, how does Open Office deal with this if the OO applications remain checked as the default?

Does the current version of OO even understand how to DEAL with the new Office 2007? I understand that OO can not read docx documents, which is the default for Word 2007, (although this can be easily changed back to doc.) I found out that Open Office 3.0, scheduled for release this fall, will be able to read docx documents. What's so great about docx docs anyway?

Using my example, assume this situation on a new Windows Vista machine. (fresh installs of each program or Office 2007 OEM (factory installed.) What behavior would be expected here?


More replies
Relevance 34.85%

Are there any differences between office 365 home and office 2016 pro when you compared their installations of word, excel, power point and publisher?
For example, is Word from O365 the same as Word in Office 2016? Or does one have more options/features than the other?

More replies
Relevance 34.85%

Ok, so i want everyones impressions on the various Office Suites.

I personally if i had hte money would go for the Microsoft Office Pro series. I for one, think MS Word is one of the most refined word processing applications avalible. And coming a very close second is Open Office. I find my self having many problems trying to do somthing in Word, or Word crashing, so i switch over to my trusty free Open Office.

As for Corel and WordPerfect, my experiance is that it is way over priced, and is basically on the level of "word pad".

I am attempting to have the company i work for tranition from MS Office to Open Office, but just for a control i thought i might throw in Corel.

So what are your guy's and gal's thoughts on the various office apps?

Answer:MS Office vs. Open Office vs. Corel WordPerfect Office

Openoffice is an extemely close second to MS-office and that is for one thing

Calc's graphing wizzard: It is horrendous. As an engineer I need to admend graphas add new plots... and it is soo hard with openoffice

There is suppose to be a more MS-wizzard with OO-2.1 so until then Openofffice is 2nd
When the new wizzard is shipped it takes first place very quickly and by a signifcant margin

17 more replies
Relevance 31.57%

Minor incremental update, no details released as of yet.

Answer:Office 2016 and Office 365 Current Channel ver. 1612 build 7668.2074

Crap....I'm still on 1611 (7571.2109).....updating now.

5 more replies
Relevance 31.57%

Many users who have upgraded from Microsoft Office 2003 to Office 2007 may find Office 2007 a bit difficult because of the new toolbar and arrangement of buttons. So, there is a free add-on for Office 2007 called UBitMenu which will add the menu bar and toolbar of Office 2003 in Office 2007 under a ribbon named as Menu. Download Link More Info Homepage

More replies
Relevance 31.57%

I was successful in installing Office 2003, activating it, and updating in Windows 7, but every time I open any one of the Office apps I have to click accept on the EULA box.  Is there any workaround to make the box go away permanently?

Answer:Office 2003 installs but EULA box appears every time I open an Office application

right-click on a shortcut to one of the apps, and select "Run as Administrator".After you do this once, you won't have to do it again.

24 more replies
Relevance 31.57%

I ran a scan with Clamwin yesterday on my Clevo d480w and it found the threat mentionned aboved. I searched it and deleted it.

Any comment on this particular virus or on the process to identify then to get rid of it welcome.


Answer:C:\Program Files\Microsoft Office\Office\MAKECERT.EXE: Trojan.Menti-213 FOUND

Wrong forum mate -- queries about, and help with, malware should be posted here:

2 more replies
Relevance 31.57%

Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.

Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".

I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.

I have not seen this particular item in the forums and would appreciate very much some help in fixing this issue.



Answer:Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files

Hello Grubby76, welcome to the forum.

We have an excellent Window 7 File Association Tutorial here:
Open With - Change Default Program

2 more replies
Relevance 31.57%

Hi all. I hope i'm on a correct thread as this is for IdeaPad S serier netbook. Currently on Windows 7 Starter (netbook) that comes preloaded with MS Office Starter 2010. I do have a genuine MS Office 2003 which previous comes with my PC i bought many years ago. I'm wondering can i install it on top of the current MS Office Starter 2010 OR do i need to uninstall the preloaded MS Office Starter 2010 first? What if i would need the MS Office Starter 2010 again next time? I dare not to do it because i worry i will crash all the MS Office apps... Any idea? Thank you... 

Answer:Can install lower version of MS Office ontop of the preloaded MS Office Starter 2010?

Relating to the old version.  Do you have an Office cd or is it a part of a restore cd?  If the former you might be in luck, if the latter, probably not. Secondly, you may or may not be able to do what you want.  I would uninstall the starter first then install the older.  Even this you may be in for a problem.  I did a beta of 2010, then installed an older version and it took MS two days over the phone to get things straightened out and they did that by having me restore windows and that only worked for a few months.  in the process of this mess I found dozens of forums filled with people with the same problem I was having. For some reason the first newer install leaves something in the registry that - even though the older one installs right - makes the system think it needs to reinstall one of them and it will go through a long process of configuring etc. As to whether you can reinstall the 2010, again you would have to have a separate cd to do so unless you wanted to restore your entire drive and lose all yoiur stuff plus the older office. Others, my wife included on her computer, have had no problem going from one version to the other. One other fact.  If youi have an older version and install a 2010 version they can install as separate installs and work together or on ours it gave us the option of uninstalling the older portions of office that came on the new office.  (Wife had office pro older version, in... Read more

1 more replies
Relevance 31.57%

Free Office 2007 To Office 2010 Upgrade Period Starts Today

Microsoft plans to release the final version of Microsoft Office 2010 on June 15 and is ? as always ? offering free upgrades for users who happen to purchase the previous version of the Office suite shortly before that release. In a blog post over at Technet Microsoft announced that the free upgrade period starts today which means that users who purchase Office 2007 from today on will be eligible for a free upgrade to Microsoft Office 2010 once it comes out.
The process works the following way:
Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID.
Redeem your Tech Guarantee before October 31, 2010 by visiting

More replies
Relevance 31.57%

SoftMaker Office is a complete and limited - featured office suite that comes with a word processor, a spreadsheet, and a presentation-graphics program. Compatible with many Microsoft Word and Excel formats. (pre Office 2010), more like office 2003.

Note:Requires registration using Your name, Country & E Mail address used for activation and to obtain serial key by E Mail.

Free SoftMaker Office 2008

Formats the Word Processor (TextMaker) can open.

Formats the Spread Sheet (PlanMaker) can open.

Formats the Power point like application (Presentations) can open.

Note: Compatible with XP, Vista & Windows 7 and currently using in Windows 8 CP (Compatibility mode)

Answer:Free full featured office suite - SoftMaker Office 2008

Sounds good, but since I already have MS Office 2007, I guess I don't need it. Will it do something that mine won't?

8 more replies
Relevance 31.57%

For those still using Legacy Office (97-2003) on Windows 7, any time you try to activate the animated Office Assistant, you receive a message that "The Office Assistant Requires Microsoft Agent 2.0 or better. The product is available in the Office System Pack." Read the following before installing:

1.) MS removed the MS Agent, which controls the Office Assistant on Windows 7 and above. The Hot Fix below, is contained in a zip file which restores the Office Assistant functionality to legacy Office users on Windows 7. The following link below will show you how to download the instructions to get the Hot Fix back. Note, if you are running Windows XP or below, you already have this installed and need not run it. See the separate Help documentation in MS Office, if your Office Assistant fails to appear in Windows XP or below.

2.) Furthermore, this fix is for Windows 7 only! Not Windows 8, Windows 8.1, or the Windows 10 Preview. You also will need to make sure you know the correct version of Windows 7 on your computer For example 32 or 64 bit. MS should sense the version of Windows 7 you are running, when they email you the instructions for downloading the Hotfix.

3.) The instructions say that this Fix only restores Merlin the Wizard, but it gave me "Clippy" which is the default Office 97-2003 animation.

4.) I was not able to get the Zip file to extract in the C directory or able to find the default file location the first time. But by clicking "Browse&... Read more

Answer:Solved: Solution for Loss of MS Office Assistant in Windows 7 (MS Office 97-2003)

11 more replies
Relevance 31.57%

i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a whole other section of updates for microsoft office available. That was with office 2007 anyway.

i use a dell restore cd for windows 7 professional, on a dell pc obviously, to install win7 from scratch.
I can do windows updates no problem.
I have microsoft office 2010 professional plus with a valid license key, these are provided by my IT dept.
Office installs fine, during the install i can go through the options and install excel, powerpoint, all shared tools, and so on. Once installed, it works fine. There is no service pack installed at this point.

From here if I go windows update, I never see anything for office.
From within office, Microsoft Word file menu help for example, it shows office is activated and if i click on check for updates there it then opens an IE window which says updates can be done from start menu - programs - windows update. If i do that, it's a normal windows operating system update and I get nothing for office.

I have manually downloaded from microsoft, Office 2010 SP1 and SP2, and have installed either one.
When i go to the help menu it then shows office 2010 SP # so the service pack seems to have installed no problem. But I still never see any upd... Read more

Answer:not showing office updates thru windows update for office 2010 win7

You mean what's called Microsoft Update. If you go in to the settings in Windows Update, do you have this checked:

I have Office 2013 Pro Plus, but the click-to-run version which updates itself and is not part of Windows Update. But I don't think there's a click-to-run version for 2010 Pro Plus so that is probably not the issue here.

9 more replies
Relevance 31.57%

We have an upgrade on our computer units here in the company, my problem is when users save their 2007 excel files an error pops up, Errors were detected while saving "File Name". Microsoft maybe able to save the file by removing or repairing some features. To make the repairs in new file, click Continue. To cancel saving the file, click Cancel.

By the way, the files were save on the file server and users access them through single roaming profile that we created with full access on their folders.
i am hoping i could find an answer.

thank you

Answer:Error on saving MS Office Excel 2007 files to MS Office 2013

i have many views, but no reply... i am starting to think this forum is not helping me !...

2 more replies
Relevance 31.57%

MS Office 2007 - Microsoft Office Document Scanning is not able to recognize the scanner.
Every time when given scan its giving error message "Scanner not responding".
But scanner working fine when using MS Office 2003 - Microsoft Office Document Scanning. Also it works with software called Desktop Bind V2.

OS: Windows XP 32-bit
Scanner: RICOH IS200e Network Scanner.

Answer:Scanner not detected by MS Office 2007 - Microsoft Office Document Scanning

check if you have installed all the office updates.
check if there are any latest scanner drivers, update the drivers for your scanner.
run office diagnostic and check if there are any errors

1 more replies
Relevance 31.57%

I'm running Windows 7 on my new computer, which came with a trial version of Office 2010. Rather than buy the full version when the trial expired, I installed the Office 2003 I had on my old -- now dead -- computer. I now find that I can't open the Word and Excel files I created with the 2010 version. Is there a 'cloud' site where I could send the 2010 files and have them returned to me as standard .xls and .doc files? Or is there a free converter available for download?

Answer:Solved: How can I open Office 2010 documents on a computer that has only Office 2003?

7 more replies
Relevance 31.57%

I have recently had to re-install Microsoft Office 2000 and it has installed the default Office Assistant the paperclip and I miss the cat called Links.

It says it is available from the Office Assistant options but a message says there is not enough memory.

It is on the first CD of the software but I cannot see how to download it.

Can anyone help please?


More replies
Relevance 31.57%

Does anyone know if there is a way to find and install the DIW?

I found it to be a very usefull tool for things like passwords and product keys etc.


Answer:Office 2010 is great BUT it's missing MS Office Document Image Writer

It is not missing. It is just that there is nothing out there that uses the newest version. Go under Control Panel>Devices and Printers. You will see the Microsoft XPS Document Writer. That is the same thing.

8 more replies
Relevance 31.57%

Good Evening Everyone,

I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.

Answer:2010 Office Professional Plus to Replace 2007 Office Small Business

But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.

Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.

2 more replies
Relevance 31.57%

Good Day,

I've often used the Files and Transfer Wizard to move files in the Windows XP environment, including those for people moving from Office 2003 to 2007, however, I've just been asked to move a person from a computer that would result in them moving backwards from Office 2007 to Office 2003; is this possible? What concerns should be considered? Obviously if they have a number of documents saved in the 2007 it could be problematic, though could the compatibility pack offered by Microsoft offset that concern? Thoughts? Thanks.


More replies
Relevance 31.57%

My MS Office files have generic icons, and when I open them, Windows asks me which program to use. Office 2010 isn't even on the list. A trial version of Office 2007 came with my laptop. I downloaded the Office 2010 beta, then uninstalled 2007. Since I uninstalled the old Office, all my Office files are no longer associated with Office, and there seems to be no way to remarry them. Office 2010 (beta) doesn't appear in the default programs control panel. The only way I can open those files is to open Word/Excel/etc, and File>Open. I feel like this should be simple. Any ideas?

Answer:Solved: Cannot associate Office 2010 (beta) with Office file types

Did you uninstall 2007 after you installed 2010?
If so you messed things up and you need to do a repair. Open Word, then the Office button, and then Word Options.
There on the Resources area, run diagnostics and do a repair.

2 more replies
Relevance 31.57%

Okay, I've never posted on anything like this before so bear with me please. I've got an issue and it's driving me nuts because I can't resolve it. I'll try and give a description of what I did. Any help would be greatly appreciated!

I purchased a new Dell computer (Windows 7 Home Premium 64bit) that came with a trial version of Office 2010. I had previously purchased an Office 2010 Pro so I wanted to install the full version on my computer. When I did, I had both versions installed, so I uninstalled the trial version. That's when I think my problem arose, but I can't say for sure that it didn't exist before that because I hadn't even looked.

Here's the problem:
When I'm in Windows Explorer looking at my files, my Excel and Word files (.doc, .docx, .xls, .xlsx) show up with an improper file type description. Instead of saying "Microsoft Word Document" or "Microsoft Excel 1997-2003 Worksheet" (or whatever they're supposed to say) the simply say "DOCX File" or "XLS File". Not only that, but the icons don't look right either. They sort of look right, but they're smaller and sort of greyed out (Except the .docx icon is just a white page with lines object).

The strange thing is, is that ALL my other Office files show up with correct descriptions and icons etc. (.ppt, .pptx, .csv....etc - ALL of them!)

What I've tried to fix it:
I uninstalled all Office Products and then reinstalled Office 2010.

I tried MS's little bug finder pr... Read more

Answer:Office 2010 Office File Type Descriptions & Icons Incorrect


Welcome to SevenForums.

If you right-click on one of your Word documents and choose properties, does the icon look correct in that panel? Like this:


9 more replies
Relevance 31.57%

After much messing around I have discovered that if you use Windows 7 'Associate a file type or protocol with a program' to set default programs for file types, it breaks the File Types selection within a given program (in my case Microsoft Office Picture Manager) and you are no longer able to use the program itself to set file types only the Windows 7 function. You can tick/untick file associations all day long within Microsoft Office Picture Manager and nothing gets associated/unassociated. The File Types option is basically broken. I have also noticed this occur with 7-zip which actually causes a more serious issue. By default .zip is not listed in the Windows 7 list of 'Associate a file type or protocol with a program' window but is listed if you associate .zip with 7-zip's own file association option. BUT if you then subsequently use windows 7 to re-associate .zip with Windows Explorer, the .zip vanishes (because by default is is not listed), breaks 7-zips file association options and you can no longer associate .zip files with 7-zip, EVER. Basically I am curious as to why Windows 7 own file association options would break software's own internal file association options so badly to the point they are essentially useless and if there is a fix. I even tried completely reinstalling Microsoft Office and removing all references of it within the registry, no luck. Its not a big deal but I just found it odd that a fundamental piece of Windows 7 would harm the integrit... Read more

Answer:Microsoft Office Picture Manager - Office 07 - Broken File Types

I don't believe it has anything to do with Office 2007/ Picture manager I use it myself,
I do not use 7-Zip but that seems the likely bug,
Windows handles Zip folders just like any other folder so 7-Zip is something I don't understand why people need or want it but I don't need any or need to make any Zip folders either
If your still having file association issues use this,

2 more replies
Relevance 31.57%


A charity is considering upgrading its workstations to Office 2013 from Office 2007.
They have lots of files in the .docx, .xlsx, .xlsm, and .xltm formats that they would need to access on a daily basis.

- Would the upgrade cause compatability problems with working with files created under these above formats?

Answer:Considering upgrade to Office 2013 - potential problems with Office 2007 files?

To my knowledge, they should not have any issues.

4 more replies
Relevance 31.57%


Reinstalled all Sony Pre-Loaded software,
which did NOT include any Prior version of MS Office. (Other than a Trial
Version of Office 2003 which I never used or installed. It's still in my
computer) Have no idea what version it is. Simply doesn't say because it's never been installed. It's sitting in the same start menu as all of the other MS Office 2007 Programs.
In another message forum I was told to delete it. However, Office 2007 Pro worked fine for 2 days with the Trial program still sitting in the Start folder.

I managed to install MS Office Professional 2007 and it's worked
for 2 days without a hitch. Today, I get the error message when I try to use
Outlook "Cannot start MS Office Outlook. Cannot initialize MS Office Shared
Utilities. Restart your computer Or reinstall MS Office Outlook." No Luck!!
Also, when I try to start up MS Word, the message says "Not enought memory
to load Word." (I have 2 Gig of Ram and a 320 Gig hard Drive???)

When I insert the Office Pro 2007 disk to Reinstall, the message is: "The
path you have chosen does not point at a qualifying upgradable product.
Click Try again or Cancel to quit setup."

I also don't have ANY previous versions of any Office Suite program to use.
I had Office 2003 Pro installed but that was deleted when I purchased Office 2007 Pro. I do have the disks for Office
2007 Pro.

For the record, I am an American living in Cali, Columbia. It... Read more

Answer:Reformatted My Hard Drive And Cannot Reinstall MS Office Pro 2007 in Office Setup

8 more replies
Relevance 31.57%


I have a 2003 SBS machine and have various clients connected through exchange to get mail. Users typically leave outlook running the whole day while they work on programs such as access/excel.

I have noticed that on some machines excel and word docs open very quickly over the network until outlook is left open and connected to exchanged. we are opening the files on a variety of win 2003 servers, however when they have their outlook exchange account connected I have seen the docs take anywhere from 3-5x the normal amount of time to open.

I have also noticed that opening email attachments such as xls and doc are also very slow while connected to exchange, but it seems to vary from file to file, some seem better than others.

does the connection to exchange complicate the process of opening docs on remote machines or does it sound like I have a misconfiguration somewhere? I would like to get the performance of opening a file (say a xls) on a network share to be the same as it is when outlook is not connected to exchange.

I do not have these PCs running in offline or cached mode as we have a shared calendar that does not display correctly when I enabled these features. Clients are running office 2003,2007,2010. Turning on cached mode does not seem to make much if any of a difference btw.

Thanks for any insight you may have

More replies
Relevance 31.57%

I am getting the following error when I try to reinstall a custom setup office XP install on a windows 2000 machine.

"OFFXP: Setup Detects Office XP Running When You Attempt to Install Office XP"

I had the uninstall the office xp on this machine through add/remove programs because it was crashing alot. The custom install works fine on all other windows 2000 and xp machines.

I found the following error in MS knowledgebase
article 292497 (I can't post the link because I'm a new member)

It says to to hit ignore. If I hit ignore it does install but it doesn't install with the correct options for the custom install. (I have it set to not install outlook and it installs outlook, etc.) Obviously its not following the custom install.

Any ideas? I believe something is left on the pc from office when it was installed. I even ran the Removal Wizard on the Office XP Resource kit. It is supposed to remove everything left from previous versions. However, it must be missing something because I am still getting that error when I try to reinstall Office XP that is described above.


More replies
Relevance 31.57%

I recently purchased a HP 530 laptop for our soccer club that came pre installed with Vista. During use of outlook, Excel etc it came up with a message asking for activation key & that we had 20 uses left to enter it (I presumed this was a trial version & activation code to be purchased). After 5-10 uses I decided to install Office 97 which I still had lying around from an old PC. This installed OK but the message was still appearing.

I then uninstalled Office 97 via add/remove programs & then did likewise for anything that mentioned office 2007 (I didn't do the actual uninstalling but am advised there were 4-6 office 2007 variants uninstalled). I then went to load office 97 back in but no go. It goes through the usual install process, enter key, select location to load (prog files/microsoft office) & then select type of install required (typical) & then the features (have selected all & just the basic office install).

Then it goes to the actual install process but just sits there with the bluey/green coloured screen with Microsoft Office 97 written at the top but goes no further.

I have checked add remove programs again & no mentions of office are listed.

I have followed the following fix I was advised about -

By default, Office is installed to C:\Program Files\Microsoft Office. Using My Computer or Windows Explorer, go to that folder. Delete the E... Read more

Answer:Hp Laptop, Vista, Unable To Load Office 97 After Removing Office 2007 Trial Version.

Microsoft doesn't certify Office 97 to work with Vista: being said, lot's of people on the web have gotten it to work with varying degrees of success.Ensure that you install the application in compatibility mode - both as "Run as Windows 98" and "Run as Administrator"Don't install Service Pack 2 - it has problems. But, from what I've read, it'll let you gracefully exit the SP2 setup if you started it.

4 more replies
Relevance 31.57%

Hi all
can you tell me if it is possible or not to use Office web App server 2013 alone without going through SharePoint, Lync, or exchange 2013?
Let me explain:
in a society where there is an infrastructure SharePoint, Lync and exchange 2013 with office web app server 2013, is a user that does not have office on his Computer, can open office (word excel..) document, bypassing SharePoint, Lync and exchange?
If it is possible thanks to guide me on how I can find nothing on the net...

More replies
Relevance 31.57%

We ran MS Office repair on a Windows 10 computer running MS OFfice Home and Business 2013, and now all of the program files for MS office are missing from the system.

The system originally came with MS office pre-installed, so we activiated it over the internet. Because of this we don't have the installation files or the product key. How can we get MS office back on this machine without having to repurchase the software???

J. Minshall

More replies
Relevance 31.57%


I installed office 2007 ultimate alongside office 2003 professional. Microsoft outlook and publisher was removed from my office 2003 prior to office 2007 installation. I also opted not to install microsoft outlook 2007.

It seems that each time I load word 2007 or 2003 after previously opening the other version (ie. load 2003 followed by 2007 OR load 2007 followed by 2003), a window would opened up indicating that either the configuration or installation process is taking place, hence delaying the startup. However, once the program has started, it would run without problem. I do not intend to unistall my 2003. There was no problem loading excel 2003/2007, powerpoint 2003/2007 and access 2003/2007.

I am running on Windows XP SP2 that is regularly updated. Thank you

Answer:instaling issue Office 2007 alongside office 2003

Try deselecting Word as your Outlook Email editor. I suspect that will be the issue, as it reconfigures Outlook 2003 each time to the changed Word version?

3 more replies
Relevance 31.57%

I have Office 2010 Standard Open License Version installed on 7 XP Pro machines. We discovered, when trying to open a .tif file, that Document Imaging has been removed from Office 2010. I found and followed instructions in KB982760 from the MS web site. I got lots of parts of Office 2007, including Word, but still no Document Imaging. I tried going through Add/Remove Programs to add the feature; still no luck. Has anyone been successful getting Document Imaging from a previous version of Office to run under 2010?


More replies
Relevance 31.57%

Any idea when Office 2013 will be available for download / upgrade?


Answer:Purchased Office 2010 w/ free upgrade to Office 2013

Hi there
it's in the Ms store already -- although IMO I'd stick to Office 2010 if I were you.
Anyway YMMV so here's the link (UK store) .

Microsoft Store United Kingdom Online Store - Office Suites

What you'd do to get the upgrade price I don't know but Office 2013 IS available for download. Try phoning / emailing -- actually a better option these days is to use a FAX believe it or not for this type of question. Emails tend to get lost as people have 100'000's to deal with, phone calls are diabolical --endless menu systems, loads of waiting and people on the other side of the planet who are incredibly difficult to understand.

The lowly fax machine when it chatters into life usually gets INSTANT attention these days . !!


10 more replies
Relevance 31.57%

Hi all

I am using Windows XP and office 2003. I am using Microsoft Office Picture Manager to view tif files.


1. I open a tif file.
2. I make an annotation change eg: Use the hightlighting tool to hightlight some text. Fine, no problem!
3. I save the document.
4. I close the document and try reopening it:

I get this error:

"The file selected is not a valid Microsoft Document Imaging file"

I recreated my Windows XP profile and this resolved the problem

That was two weeks the problem is back!

Any ideas?


Answer:Problems with Microsoft office document imaging in Office 2003

16 more replies
Relevance 31.57%

My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

Answer:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.

7 more replies
Relevance 31.57%

Can I (in addition) to an already installed Office 2003 install the Office 2007 version as well?

Or do they interfere each other?


Answer:Can Office 2003 and Office 2007 co-exist on a Win7 system?

Hi pstein,

I have had both versions installed on my Windows 7 machine without any conflicts.

This is not to say that it could happen, however mine was fine.


1 more replies
Relevance 31.57%

Hi, I searched before asking this and it's probably a very simple answer. I have removed Windows Office from my laptop. Now using Open Office. Am I correct in thinking that it is safe to ignore all Windows Updates for any Office application? Plus, is it safe to remove any that were installed prior to my switch to OO. Although, I would think they went with Office when it was uninstalled.

Thanks for your help.

Answer:Windows Office has been removed. Safe to ignore updates for Office?

short answer? yes

Long Answer? Indubitubly

2 more replies
Relevance 31.57%

I plan to update Office Pro 2003 to Office 2013 with Outlook. I need some Advice on how to move all of my Outlook info in 2003 to Outlook 2013.
Thank you, Richard

Answer:Update from Office 2003 to Office 2013 saving Outlook

6 more replies
Relevance 31.57%

Microsoft office home and student 2007 came with my computer.  I need the key because I reinstalled windows and then upgraded to windows 10.  Can I give you my service tag # and you could look it up for me?  Thank you.

Answer:MS Office OEM Product Key for MS Office 2007 (home and student edition)

The only location for that code would be on a card that shipped with the system - if you have lost that, you're essentially out of luck and will need to purchase a new license.

1 more replies
Relevance 31.57%

I have long used Open Office, but recently I read in PC Advisor that Libre Office (derived from it)was better. However printing an envelope in Libre Office seems almost impossible. When the print order is given, the small text window to the left shows the wrong size, and when printing a DL envelope it clearly shows and gives the size of a B5 envelope. I did not make a mistake in selecting the correct size. Can anyone help and is this a problem with Libre Office?

Answer:Word Processing problem, Open Office and Libre Office

I have Libre Office version and just tried to print a DL envelope and had no problems.
When I prepared the envelope, I went into Format/Page and selected DL Envelope. then Landscape. This set the paper size. I then typed the envelope with a return address on the top right side and the recipient address amid-ships. Put the envelope in the printer, long ways in and bingo.
As a matter of interest do you have to change the paper size in the printer properties? I didn't on mine. I also have to say that I am using a MAC, but the principles should be the same on a Windows machine.

6 more replies
Relevance 31.57%

Microsoft is giving away Windows 10, Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365 eBooks for free.
The collection includes FREE Microsoft eBooks, User Guides, Deployment Guides, Step-By-Steps, and so on for Windows 10, Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, Lync 2013, System Center, Azure, Cloud, SQL Server, etc.
Go get your free copied here at MSDN. This is truly a huge list of eBooks!

More replies
Relevance 31.57%

This is probably not the correct forum but I am running Office 2003 on a Windows 8 laptop. If I open an Excel file created in Windows 7 with an xlsx extension the converter opens the file but also shows a dialogue box with the error 'There was a problem sending the command to the program'.
I am going dizzy with the various options on many forums and most don't seem to work.
Any suggestions, apart from upgrade to Office 2007 or later.

Answer:Error message using Office Compatability Pack for Office 2007

I think the issue is that Office 2003 is not really compatible with Windows 8click here

1 more replies
Relevance 31.57%

I am running a copy of Office 2007 Ultimate that I got through an academic program. I need to install a key for Office 2010 on a new system. The cost for the key only is about $20 less than a 3 license traditional disk version, so I am considering upgrading every system.

However, I don't want to lose MS Access or MS Publisher to upgrade.

If I install Office 2010 Home & Student over Office 2007 Ultimate, will the extra programs from Office 2007 still be available to me? I know they will not be upgraded, but having a few different versions floating around doesn't bother me.

Answer:Office 2007 Ultimate to Office 2010 Home & Student

No... those two programs are not available in the student version...

3 more replies
Relevance 31.57%

upgraded to 2013

I told it to remove 2010 and install 2013

durning the install my nvidia drivers kept stopped responding. this problem stopped after office 2013 was installed and updated.

and later I found out my vmware installation was messed up and missing files. was working before.

what the heck happpend, I dont 2010 decided to take revenge? if it was going out . it was taking everyone out with it. lol

Answer:office 2010 to office 2013 weird thing happend

Are you running Windows in your VMWare installation or is your WMWare installation on your Windows machine?

It sounds like (drivers aside) there were some shared filed that may have been wiped that VMWare was using that belonged to Office 2010.

1 more replies
Relevance 31.57%


OS: Windows 8.1
Office Version: Professional Plus 2013

Every office application I open seems to have a classic unthemed title bar and not maximise correctly. When opening an office application a number of things happen:
The application opens behind any open windows
The application when maximised appears to be open full screen with in an invisible frame
Drop down lists within the application instantly close when clicked on

Here are few images showing what I mean:

Steps taken to try to rectify the problem:Reinstalled Office after having used Revo Uninstaller to remove any left over traces
Rolled back to a time I don't believe the problem existed, thought this may have existed from the start but never realised due to lack of use
Reinstalled Graphics Card drivers
Turned off any OS resizing options
Tried changing the OS theme back to default
Tried changing the screen resolution

I should also mention that this only affects office applications and no other applications seem to have any issues like this.

I know I can get around the issue of it being maximised, as can be seen from the screenshot. The issues with dropdown boxes etc is a pain, any help you guys can give would be appreciated

Answer:Office 2013 - All office applications have sizing and title bar issues

Have you tried an Office repair. This is how to do it with Windows 7, Open Control Panel, select Programs & Features, scroll down to Microsoft Office 2013 & Right Click on it & select Change & this will show a couple of Repair options to try. Windows 8 might be different as I haven't tried it.

2 more replies
Relevance 31.57%

The issue is specific to Office 2016 on Win 10 (Office 2016 on Win 7, no problem, Office 2010 on Win 10, no problem). Certain documents (reported by a user who receives documents with Japanese text, haven't seen it happen with others) have the layout messed up, a 2 page Word doc gets spread over 4 pages, and I've been given some sample powerpoint slides which have text overflowing the end of the slide.

Word doc was originally in Legacy 2003 format, I did manage to make this particular document display correctly by saving it in .docx format, then enabling compatibility changes via vba, setting to 2010 compatibility and enabling "Use printer metrics to lay out document" based on what I read here: BUG!! Word 2016 fails to print margins correctly / messes - Microsoft Community

The other sample file I received was a .pptx - haven't been able to find corresponding compatibility options in Powerpoint.

Wouldn't be quite so annoying if they didn't both display perfectly in Windows 7.

Answer:Office Document layout/margins overflow on Office 2016 + Win 10

Turns out it was some sort of font substitution issue. I noticed the fonts in Word/Powerpoint weren't present in the Windows font dir. Copied them over from another Win 7 machine, suddenly everything looks fine.

Not sure why Office 2010 did a better job of it than 2016, I couldn't really pick if there was a difference in the Japanese characters before and after the font, only that the page layout was stuffed...

1 more replies
Relevance 31.57%

All of these three apps (Microsoft Office, LibreOffice, and Open Office) freeze immediately after opening any file such as .docx, .doc, etc through them.
The problems with all the three apps started at the same time. I have reinstalled the apps several times, but that didn't solve anything.
There is no antivirus except Windows 10' Defender.
Please help. I am going crazy here.
I've Windows 10 home edition. It is updated.

Answer:Microsoft Office, Open Office, LibreOffice - all three apps freezing!!

Does the same happen if you try this in Safe Mode?

Have you changed your page file settings from default?

Do you have a system restore point or disk images (which we strongly and repeatedly recommend using) you can use to return to a point before this problem started?

1 more replies
Relevance 31.57%

As my old Office has more stuff on it than Home and Student, should I uninstall the old programme before installing the nwq 2010 Home and Student version or can I retain the benefit of Outlook,Access and Publisher from the old versions if I install Home and Student without uninstalling the old version?

Answer:Changing from MS Office 2003 pro to MS Office Home and Student 2010

You can run both on the same PC with no problems. Just put the shortcuts you want from each programme on the desktop.

10 more replies
Relevance 31.57%

Does anyone know if I can easily upgrade my Office 2003 Student version to Office Basic or Standard upgrade versions2007?

Answer:Upgrade Office 2003 Student to Office Basic 2007

Yes, the 2007 Home and Student version of Office 2007 will do it. There's no upgrade for it, just the CD with Word, Excel, Power Point and One Note, stick it in and follow the install instructions. However, if you're going to be using Office 2007 and transferring files between versions i.e. Office 2007 at home and Office 2003 somewhere else, it's worth knowing that Office 2007 uses a new file format that isn't recognised by earlier versions of Office. For Word its .docx, for Excel its .xlsx, and Powerpoint .pptx.You can download software for earlier versions to read the new format, or alternatively, anything you may transfer can be saved in the old format. Thought I'd point it out as you mention a student version of Office 2003, and not all institutions will be using Office 2007 yet.

2 more replies
Relevance 31.57%

Hello. My trial versions of office 2003 expired. I installed and it has more than enough functionality. I relaced Outlook with Mozilla Thunderbird. The only functionality I need is a calendar. Does anyone know of a good calendar application? Anything that integrates with Thunderbird? Many thanks!

Answer:MS Office replaced with Open Office & Mozilla. What application for a calendar?

You can try the Mozilla Calendar plugin although I still find it a little buggy. Using another plugin, you can have a button on the Thunderbird toolbar to bring up the calendar program. It does it's purpose decently though, but I had a difficult time with importing data from Outlook 2003.


9 more replies