Computer Support Forum

After Reset, Cannot get past "Link your phone and PC"

Question: After Reset, Cannot get past "Link your phone and PC"

Have a Lenovo Notebook. Had Insider Preview 17063.
Needed to do a Reset and now its stuck on "After Reset, Cannot get past "Link your phone and PC".
I send a text to my cell phone and when I click on it, it opens to Edge browser app which was already installed.
I'm signed in to my Microsoft account and there's nothing directing me anywhere.
PC meantime sits there with the Link to......"
I've used the Lenovo restore to factory and still have the same thing after it starts loading.
Haven't had any luck with the Microsoft W-10 forum. Appears I'm not alone.

Can after full reset - Microsoft Community

So far striking out with Lenovo also.
What bootable app can I create that will allow my to view the Product Key. If I get that, I can install from the latest .iso and hopefully avoid that start glitch.

Pete

Relevance 100%
Preferred Solution: After Reset, Cannot get past "Link your phone and PC"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: After Reset, Cannot get past "Link your phone and PC"

Make sure you do not have any external USB Mass Storage drives attached to your computer, like your Phone.
You can download Belarc Advisor or Magical Key finder to view your Windows Product key.
Your product key should be installed in the Bios and you should not need to input it. if you download the Windows 10 ISO 1709 and burn it to a USB Flash drive with Microsoft Media Creation tool or Rufus, in my signature. You can boot from that, choose your Language and choose Repair Your Computer. If that still fails. then you can do a Reinstall.

1 more replies
Relevance 92.25%
Relevance 92.25%

I have a WBR-1310 D-link and was in setup this morning trying to fix my password cause the old one stopped working. Somehow I changed the password and no longer have access to the settings to change it to one that I can use to log on with my other wireless devices!!! Is there a way I can reset the whole thing? I mean something that makes sense to someone who is new to wireless internetting?
 

Answer:D-link wbr-1310 "How to reset password???"

There should be a small reset button on the back,probably
inside a little hole.
Use a straightened paper clip or something thin and press that
button for 10 seconds,then wait for it to reboot.
You don't have to press it real hard.
It will reset to factory defaults.
You will need to login at the default IP with the default password
and set the router up again.
 

1 more replies
Relevance 91.84%

I have to give my phone, a Samsung Ativ S to Samsung Customer Care.
Does "reset your phone" option in Settings > About screen, enough to delete all my personal contents? Contacts, pics, etc?
I haven't a memory card.

Answer:Is "reset your phone" enough to delete all personal contents?

Yes.

2 more replies
Relevance 91.84%

Hi Guys,
I have faced some issues with Windows 8.1 demo. So i have done a hard reset on my mobile.
I was happy that the mobile came alive and was running cool but then i found that the contacts from my outlook were not copied to the phone as well i was not able to add email accounts to my phone except microsoft's outlook which was enabled during the time of fresh startup. so i tried a lot juggling around it then finally gave up and decided to reset the mobile again.
So here i confronted the issue. I don't see "reset your phone" option under Setting >> about.
SO i saw some other option called "update demo content". i dont know what it is, but just i clicked on it and the phone started updating some stuff and then i came to know that its a retailer's package which make your phone one like we see in the store... running automatic videos and stuff.
i'm totally annoyed by this.. guys please help me ... i'm just freeked out. :(

Answer:I don't see "reset your phone" option in Settings>about in Nokia 820

Originally Posted by Noel Rak**** Hi Guys,
I have faced some issues with Windows 8.1 demo. So i have done a hard reset on my mobile.
:( How did you perform the hard reset ? and where did you get that device / software from ?
Google 'Nokia Lumia 820 Service manual' ...
at the very end of the manual, there is a key combination to perform a hard reset. It'll wipe EVERYTHING & start fresh (probably WinPhone 8.1, though) else use NSU to fallback to WinPhone 8.0.

2 more replies
Relevance 87.74%

I'm on Lumia 520 and "Cyan" update and it takes a lot of time to open up an app and show those dots like everytime. is it only for me or is this a common problem?

Answer:My phone gets a lot of "Loading..." and "Resuming...", is there a way to make phone speed up?

My 1020 does that as well it's so annoying, maybe the newer phones don't suffer much.

5 more replies
Relevance 84.05%

Can you scan a link to see if the page it directs to has any virus's or threats? Thanks.
 

Answer:Is there a way to "scan" a link to a website or page to see if it is a "threat"?

There are some tools you can use.

First is WOT if you don't use it. It gives you a decent indication on whether a site is safe. Its an addon for your browser. Just download for whichever one you use: https://www.mywot.com/en/download Green circle means good, Red means you probably shouldn't go onto the site. Yellow...proceed with caution

Another thing you can do is go here: https://www.virustotal.com/
-Select URL and paste the site address on there. It'll list a number scanners and if they come up clean.
 

2 more replies
Relevance 84.05%

I went to the following link (from the "Please read here first..." thread) http://thespykiller.co.uk/index.php?action=tpmod;dl=item10 but was unable to find a download for "hijack this". Does anyone have an alternative link to find Hijack this?

Thank you

EDITED:

A message appeared saying this website wants to run 'ietag.dll' from Microsoft Corp. Is that ok?

P.S. The problem is an increadibly SLOW start up time and "fairly" frequent freezing of the screen (enough to be very frustrating). The computer never goes into hibernate either and I've set it up to do so numerous times. Sometimes, after clicking the IE icon, nothing happens until I click it again a few minutes later. However, it then opens up 2-3 IE windows instead of the original one that I wanted.

I can't get a hijack this log because I can't find the hijack this download. Does the download via the described link, show up for other people?

Dell Dimension DV051
Intel P4 2.8GHz
2.79GHz, 504MB RAM
Windows XP Media Center 2002 SP3
 

Answer:Can't get "hijack this" program from link in "Please read here.." thread. Help please

Found & ran the program with the following results: (P.S. I realize you're all busy so please don't take this the wrong way --> It looks like the "Please read here first..." thread needs updating).

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:34:57 PM, on 6/2/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\2.0.18... Read more

1 more replies
Relevance 83.23%

I recently built a new computer and installed Windows 10 Pro Creators Update (version 1703) and just noticed that I have never had icons for Phone or Cortana in my Settings. These settings are also not available in the search bar within Settings. See attached screenshots below.

Since I've heard of issues like this resulting from pirated software, I'd like to clarify that I purchased and downloaded the OS directly from Microsoft and installed it onto a brand new SSD and have had no issues with the machine once I got the overclock stable.

Thanks in advance for any and all tips!

Answer:No icons for "Phone" or "Cortana" in Windows settings

If you like you can update to Windows 10 Fall Creators Update using either Windows Update or Windows 10 Media Creation Tool this will resolve your problem.

Update to Latest Version of Windows 10 using Update Assistant Installation Upgrade Tutorials

3 more replies
Relevance 82%

I guess I must have inadvertantly changed a setting somewhere. I don't want to fish around and mess things up. Please help...
 

Answer:Link "hand" displays an "X" & won't connect

Please explain your problem a little better and please give details. What link displays an x?
 

2 more replies
Relevance 81.59%

I have a dsl line and W98 SE. I am having problems with the "Work Offline" message whenever I go online. I tried fixing that by changing the values in Webcheck registry key to "auto". I don't have "Loadwc.exe" in my startup but I have changed it to "DoNotlLoadwc.exe" in windows/system anyway just to be sure. However, everytime I restart or launch IE, the "Loadsens" value in Webcheck resets to "yes". There is something other than "loadwc.exe" that is resetting my webcheck but what is it?

There are no items in my "dial-up settings" and no items checked in LAN settings.

Please help. I am at wits end. Thanks in advance.
 

More replies
Relevance 81.18%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Relevance 79.95%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Relevance 79.54%

how do I fix this? I have nothing stored on the phone whatsoever and then this message comes up when I'm trying to transfer mp3 files to the phone.

Answer:samsung sgh a516 cell phone / pc suite music 2 phone "insufficient memory"

well samsung said I needed a micro sd card. *censored* is this. it didnt even come with my phone. I guess I have to buy this additional BS again 

2 more replies
Relevance 79.13%

Hello, i have a lumia 640 xl and i recently wanted to try on the insider preview builds. So as of the anniversary update the insider programme update is now in the settings. So theres a button "Get started" to join the insider preview so i tap that and wait for 1 minute and every single time it shows the error that my phone isn't connected to the internet although it is as my phone is connected to my home wifi. I restarted it. Soft restarted it and deleted the insider apps and whatever thing that might disrupt my connection to it.
Please help!

Answer:Cannot join insider preview on phone because of error "phone not connected to the internet"

Originally Posted by Windows Central Question Hello, i have a lumia 640 xl and i recently wanted to try on the insider preview builds. So as of the anniversary update the insider programme update is now in the settings. So theres a button "Get started" to join the insider preview so i tap that and wait for 1 minute and every single time it shows the error that my phone isn't connected to the internet although it is as my phone is connected to my home wifi. I restarted it. Soft restarted it and deleted the insider apps and whatever thing that might disrupt my connection to it.
Please help! For everyone getting that: it's a temporary server iussue. Please wait and retry from time to time

1 more replies
Relevance 78.72%

Links in Outlook open another window, not IE. How can I fix this?
 

More replies
Relevance 78.72%

When I open a link in email, outlook open another window "Locate Link Browser", but not open IE or default browser. How can I fix this?
 

Answer:link in outlook open "Locate Link Browser"

Set the default browser for your user profile

http://windowsxp.mvps.org/defaultbrowser.htm
 

3 more replies
Relevance 77.08%

I have a W7 32bit laptop and I do not have MS Office installed. I have been using Hotmail until a couple weeks ago when I was "converted" to outlook.com email - which I like OK. When I'm using a browser - IE9 in this case - and when I click on "send link as" or "send page as", it launches Windows Live Mail and puts me in a WLM output email. I would instead like it to launch me into outlook.com and an outlook.com output email. How can I do this - or can't it be done at all?

If I've posted to the wrong board plz let me know which board to post it to.
Thank you in advance for your help.

Answer:Outlook.com vs. WLM when "send link as" or "send page as" is clicked

How to Make Windows Live Hotmail Your Default Email Program - About Email

5 more replies
Relevance 76.67%

I notice in some group, if I share a story from that group, let's call it GroupABC.

So say I read a story in GroupABC, and I want to share it, I click the SHARE button,

then I click the name of the person or another Group that I want to share with

it has a "via GroupABC" (Remove) on it

so if you share it on say another group or a friend's page, it would read:

my name via GroupABC

then the story (link)

======================

now, how do you to that "Via GroupABC" trick?

Is it w/ this trick:

http://www.hongkiat.com/blog/customize-facebook-status/

or is there another way to do it? As they ask me for my phone no. or cr. card
 

More replies
Relevance 76.67%

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

Answer:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

1 more replies
Relevance 76.26%

Hi,

When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

Answer:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

Hi,
As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?
Thanks!


We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Relevance 76.26%

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

More replies
Relevance 75.85%

I seem to be in a loop that will not let me boot up-tried all safe modes and normal start options-how can I get to start menu to restore system??? HELP!!!!!!
 

Answer:start up cant get past "sorry for inconvienence" screen windows 200xp media

I have a compaq presario v5000,win media xp,amd processor, cant get through loop-tried starting in all modes -always loops back to "inconvienience ' screen--- how can I reset or whatever to get to start menu? once I am there i can restore system.
 

2 more replies
Relevance 75.85%

Last winter I reformatted my HD and re-installed Windows 7 (64 bit).   At that time I lost my Flight simulator game that I enjoyed a lot.   Lately I tried to re-install my Flight Simulator game but I get the message "Error  InstallShield Runtime".  Is there a quick fix to this?   

Answer:Cannot get past "Error InstalShield Scripting Runtime" When reinstalling game

What is the exact game you are installing to check on its compatibility?Is this an installation from Disc or a download off the internet?

6 more replies
Relevance 75.85%

When I turn my Dell Inspiron E1505 laptop computer on I get the black screen that asks to start in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration or start windows normally. I've tried each of them and it always goes to the blue screen with the following: Stop: c0000218 Registry file failure The registry cannot load the hive (file): \SystemRoot\System32\Config\System or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete. I have tried using my Windows Xp disc and it won't load. I don't have a recovery disc, but I used every disc that came with the computer and each time it goes back to the blue screen. Does anyone know how or if this can be repaired. If so, please give me simple step by step instructions.
Thanks for any help I can get!
 

Answer:Unable to get past blue screen "Registry file failure"

6 more replies
Relevance 75.85%

I have been using Dragon Natural Speaking 12 Premium for many months and all was going well until last week when I downloaded and installed an update. After that, whenever I open the program from the desktop icon, the "Loading" screen appears but nothing happens after that. Also, I have to use Ctrl-Alt-Delete to end the program. (Right clicking on the tray icon and closing "close" does nothing. I have downloaded and used the DNS 12 uninstall "tool" several times and re-downloaded and installed the program, but the same thing happens, the program's "Loading" box appears but gets "stuck" there. I have asked the gurus at www.knowbrainer.com and on Nuance's Forums but they seem to be stumped with DNS's behavior after installing the update. Does anyone know what is happening? Thanks for any and all replies/suggestions.
 

More replies
Relevance 75.85%

As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

Answer:My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

1 more replies
Relevance 75.85%

My machine was working fine. I had been on it for a couple hours just doing regular internet browsing. I tried to open a program (EverQuest 2) and it would open then immediately crash "EverQuest 2 has encountered an error". So I figured, reboot the machine. After the POST, it tells me to either launch start up repair or start normally. I chose start normally. It would go to the "starting windows" screen and the logo will not show up. it just stays there.

Powered down, and after the POST got the same options again. I picked start up repair this time. It would load the bar and show "loading windows files" or whatnot and when the bar would get completely full, it would freeze there.

My computer doesnt have a CD/DVD drive, I installed Windows 7 from USB. So I plugged the USB drive back into the computer and tried booting from that. It would go thru the "loading windows files" just fine, I can see the drive flashing as its being accessed. When the bar filled up, it would progress to "Starting Windows" screen, and stop blinking and just sit there... doing nothing. Tried using Safe Mode. Wouldn't load either.

I have not a clue what I should be looking for to even start getting it working again. The only physical change I've made to the system was plugging in another monitor to my graphic card. And even then, I've shut down and rebooted and it's been just fine.

Any help, advice, or a point in the right direction would be... Read more

Answer:Unable to load past "Starting Windows" no matter what method

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

4 more replies
Relevance 75.85%

Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

Answer:Occasionally wont load past "Starting Windows" screen

Hi,

Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration



   Tip
Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.


Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.

Alternatively:

Are you able to restore back to a point to before you tried to install linux distro?

System Restore

Cheers

Dave

3 more replies
Relevance 75.85%

Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.

Specs:

MB: ASUS P5N-D
CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

Answer:Unable to get past "Starting windows" screen after Vista to 7 upgrade

Quote:





Originally Posted by pip22


Did you (as is recommended) delete the existing Vista partition first?




It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

5 more replies
Relevance 75.85%

Hi there, I've been having problems with an inherited computer recently, I got it after the owner said they were experiencing problems and the repair guys estimated it would cost as much as a computer to fix so they bought a new one.

I think this was just a case of lazyness by the repair guys so I took it home and tried to start it. it wouldn't boot into windows so formated I loaded windows 7 U 66 and boom it worked.

Now I've had a few BSODS on it and updated what I could with different websites from microsoft and HP I can't figure out what is causing it
ranging from "irql not less or equal" to "fage fault in non paged area" and "bad pool header"

Any Ideas?

Answer:Multiple Bsods over the past month mainly "irql not less or equal"

Please run a SFC.
{Option 2}

SFC /SCANNOW Command - System File Checker

4 more replies
Relevance 75.85%

I sent an email to a few hundred people and for around 40 of them i got this "Warning: message could not send for the past 4 hours" email back. I understand that its not a Fail message and this this is one of those "there are no stupid questions" things but i would like to know:

What does this mean anyway?
Does the person receive my email if i do not get a Failure message after this?
Is there a way that i will not receive this message and only receive total failure messages?

I had the a few hundred other messages go through fine so i don't understand what causes this to happen to just a few dozen emails.

Thank you for being kind to Stupid Questions
 

Answer:Solved: What does "Warning: message could not send for the past 4 hours" mean anyway?

Let's say I work for a company whose email goes to abc.com; you send to me at [email protected] and get one of those messages back. The message means, in essence, that your mail got to abc.com, but some kind of problem with the system prevented the message from being sent to my actual mail server or computer. It's possible that the reason my be that I was fired and you will eventually get a "hard" failure message, but generally it means that abc will fix their system and the message will eventually get to me.

I'm sure there are some exceptions but, in general, I will get the message if you don't latter get a "hard" failure message.
 

2 more replies
Relevance 75.85%

Hi all, This is a great forum you have here! OK I am having a very low-tech month I think. I am trying to trouble shoot a problem with my system which had been running reasonably well until now -- I say reasonably well because lately I seem to have hit some hardware challenges. More on that later, however (if required).

In order to trouble shoot my issues, I find myself needing to reinstall Windows 7 (My boot disk which is an SSD seems to cause the system to hang when it is connected so I am trying to install a new verion of Win 7 to troubleshoot the other from). Now I have ample space on a couple of drives so that is where I targeted. Everything runs fine in the installation process, the system reboots and I am presented the screen to enter a system name. I enter a name but the "next" button is protected and not clickable . Does this mean anything to anyone?

This seems very rudimentary but frankly I can't find anything to make it go

Answer:Can't advance past "Type a computer name" on clean install

Hi

Welcome to Seven Forums
Please have a look at this thread

Hope this helps in some way

Regards

7 more replies
Relevance 75.85%

Hello all,

I have a Compac desktop, it's relatively new as far as use. Recently, it's not been used because of a startup issue. It will load the first screen (The compac screen and act like it's it going to load up) but then loops back to the first screen and continue to do this over and over. My mother told me that the computer had fallen off of out computer hutch (About 2 inches off the ground) and heard an interesting noise inside. She described the sound like a CD hitting the floor, but I looked inside the desktop, and nothing seemed to be out of place.
I want to get the data files and documents, but as stated above, I cannot use the computer.
I have a Ubuntu CD already made, and have used it before.. Unfortunately, the CD drive doesn't seem to be recognizing the disc. I can see the little white blinking "-", but that is all I can get to come up before the screen goes into another loop; and the previous process.
I was hoping some one could possibly help me out in getting the computer to the point to save the data? I have the option to reformat the whole computer, but I'd rather save that for last measures if the data cannot be recovered.
Again, the computer is a compac, Windows XP OS, desktop - only about 3 years old.
 

Answer:Computer will not boot past the "Compac" startup screen.

6 more replies
Relevance 75.85%

Help - Please!!!  My Desktop decided to install the Windows 10 updates to my Windows 7 environment -- oh the joys!  Nothing but trouble ever since.  I uninstalled 10 to take me back to 7.
Upon reboot all was fine for a day.  Then, black screen with a cursor.  What the heck?  I checked all the things I was told to check, I ran all the diagnostics.  I uninstalled, reinstalled, did a system restore back to before the update.
After spending 3+ hours letting my system go thru the recommended ePSA Preboot System Assessment (All Tests Passed) - Today I have a system that I can't get to boot up because it says I have:
Status:  Oxc000000f
"The boot selection failed because a required device is inaccessible."
I'm not a computer geek.  I can't get thru to anyone at Dell.  I've been trying to resolve this for 4 days now. 
The only thing I can think that is happening is that the computer is trying to boot from an external hard drive that is in a "locked/password protected" mode on my system.  I have no idea how to bypass this.  I've tried unhooking the drive and rebooting and then it just goes back to black screen with a cursor.
Can anyone help me?  Please?

Answer:Can't Reboot Past External "Locked" Hard Drive

Hi DEAR64,
Thank you for writing to Dell Community Forum.
Please check if you can boot into safe mode <F8>.
Do you have the OEM Operating system DVD?
Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

1 more replies
Relevance 75.85%

I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!
 

Answer:Laptop won't start up past black screen with blinking "_"

StarJune,
Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

I would attempt a Startup Repair first, then try System Restore.
 

1 more replies
Relevance 75.85%

Following Windows deciding to install its (presumably) latest updates this afternoon, I can no longer fully boot my machine. It powers up OK, the monitor has life, but the whole boot-up process sticks at the "screensaver?" page - in my case a stock Microsoft photograph looking out to sea and some large rocks from within a cave, the screen that appears before, normally, you can enter your pin to continue boot-up. In the bottom right-hand corner of this screen is what appears to be a Power Icon that I've not seen before and with a dreaded cross on it. Clicking on this does nothing.To compound the issue my DVD unit seems to no longer read discs (it opens and closes OK), I mention this in case relevant, but I am able to access the Bios options on booting.
I downloaded via another PC the Windows 10 install disc to USB from which I have attempted to boot, again without success, and have also tried various options that I have been able to access such as "Repair"as well as trying to restore the unit to the solitary restore point accessible, created around the time everything went wrong! The Restore failed too and frankly I'm out of ideas .. and frustrated to say the least!
Any suggestions would be very much appreciated, believe me!

Answer:Windows 10 not booting past initial "screensaver?" screen

Logon Screen I suppose?
See: Windows 10 stuck at log in screen after upgrade Fix: Windows 10 Black Screen problems

1 more replies
Relevance 75.85%

Ok well my computer when turned on gets to the screen that says

"windows closed unexpectedly"..etc and gives the options of

"safe mode"
"safe mode with netwroking"
"safe mode with command prompt"
"start windows normally"
"start windows with most recent working config" (or something similar)

Im sure most of you are familiar with this screen, when any of the options is selected
the computer begins to start up but then makes a struggling noise and returns to that screen
we can get past it.

If someone could help me out with this it would be greatly appreciated.

Dan

Answer:Computer wont boot past "start windows normally" please help

anyone?

5 more replies
Relevance 75.85%

Have tried to install Win 8. Presently running Win 7 (single PC).

Everything goes fine until I come to input screen asking for password to either "login to network" or "login to go online" (don't remember exactly).

Have no idea what this password is. Can anyone tell me what is going on here and how best to determine the required password.....

Thanks in advance as I am really stuck here.
Wizzzard

Answer:Can't get past "Enter password to login onto network (go online)"

Within a network (accessing a workgroup share), you need the user name and password used on the network machine.

2 more replies
Relevance 75.85%

Hello. Hope everybody is doing fine.
So, after installing another 4GB stick of RAM and my trusted SSD, it was time for a refresh on the WEI. But before I get to that, let me take you back a few days ago, when I got myself a new laptop (), a Lenovo Z710 (i3-4000M, GT 745M, 4GB DDR3L [email protected] mHZ, 1TB Seagate SSHD with a 8GB SSD for caching) and since I couldn't accept its performance, I got down to business (note to self: MUST also update my system specs ).
Step 1: I installed another 4GB of RAM DDR3 from my previous laptop (you can get it on my system specs as they are now) running at 1.5v, with no problems whatsoever. Before doing this, I had checked via the trusted HWiNFO64 that the pre-installed stick was a module of dual nominal voltage so I wouldn't fry the poor DDR3L. Ran WEI, got a 7,4 score on memory (in fact I was kinda disappointed but anyways), had no BSODs, no freezes, no nothing. But the SSHD was just low (the 8 GB of caching were literally nowhere) and that was the time I decided to go to
Step 2: and get myself a new clean install of Windows 7 Ultimate x64 on a Samsung 840 EVO SSD, with EVERYTHING in order (I had a few troubles finding the right driver for my wireless adapter though but I managed ) and decided to rerun the assessment.
To my great surprise, the test can't get past the "Direct3D 10 Batch Assessment", gets stuck there for about 5 minutes, maybe more and then I got the dialog box below. I am able to play MMO's and MMORPG games without any... Read more

Answer:WEI can't get past running test "Direct3D 10 Batch Assessment"

Update:
Problem solved! It seems that the culprit for the "hung" of the aforementioned assessment was the latest drivers for the Intel HD 4600 and specifically, the CMAA (Conservative Morphological Anti-Aliasing) setting under the Intel HD Graphics Control Panel, which was set to "Override Application Settings" option. I don't know if it would work with the latest drivers which include this setting because I installed the previous one, just to be safe.
For anyone out there facing the same problem but determined to have the latest drivers installed, I recommend picking the "Turn Off" or "Enhance Application Settings" option (whichever permits the Direct3d Batch Assessment to run) and re-rate his/her computer.
Hope that will help.

P.S.: I mark this thread as solved as for me it is. If anyone has any insight on this matter, please feel free to share. I would be glad to hear it.

1 more replies
Relevance 75.85%

Hello, I got a BSOD while playing a game last night. After restarting my computer and getting past the
"starting windows" screen I got a consistent BSOD immediately after; I am currently forced to use safe mode.

Some computer specs:
Video card: Nvidia GTX 460
OS: Windows 7
CPU: AMD Phenom II X4 820 Processor 2.80 GHz
RAM: 8 GB

Here's the BSOD info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009634010
BCP2: FFFFF880073DF14C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thinking it was a graphics card driver issue, I rolled back but still got a similar error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80092F1010
BCP2: FFFFF880073B2394
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I've attached logs of the dump files. I plan on putting in an older graphics card and seeing if I can get my computer to start, but I thought I'd post here first.

Answer:BSOD during game; can't get past "starting windows" anymore

You are correct in that the dumps are blaming your NVidia gfx drivers for the crash, first step would be to uninstall/reinstall the latest drivers using DDU or driver sweeper to clear out

If it still fails try the same again using an older version, if it still fails try your other gpu

Basically what you are doing/have already done

1 more replies
Relevance 75.85%

Hi I was using ubuntu on my old shuttle xpc and decided it wasn't doing it for me software-wise so tried to reinstall windows xp.  Everytime i tried to boot xp i would get so far and then get a message " The file dac2w2k.sys is corrupted press any key".  I tricked around with different bios settings with no joy so then went to "restore fail safe bios" (something like this).  Now when I turn on the machine i just get to the first screen with the intel picture and cant get any further.  I've tried going into the boot screen but it just says "loading boot menu" and nothing happens.  Same happens when i try to get into the bios.  My knowledge of the hardware workings of a pc is little to none so i've no idea how to reset the bios, if this is in fact the problem.  Could anyone advise me? I would be so grateful.Thanks

Answer:Cant boot past "intel inside pentium 4 " screen

Hello,In order to reset the bios: 1 Unplug your computer from the wall.2 Open up the side of the computer case.3 On the motherboard there is a little button cell battery. Take it out.4 Leave the battery out for about 5 min. 5 Put the battery back in and your bios should now be reset.

7 more replies
Relevance 75.85%

Dell N4110
I wish I could get an error code on it, perhaps you guys can enlighten me.

So I upgraded a couple weeks back to Win10 and it's been running sleeping restarting etc. Just fine. Then at random it shut down and has been stuck while trying to boot. I can get to the "Continue/Troubleshoot/Turn off your PC screen but even when I've tried to "Reset this PC" it just hangs there, even after leaving the machine untouched for a full 24 hours...

Maybe someone can help me get an error code first so I can specify what's up. Also as mentioned I cannot boot past the troubleshoot screen.

BIG TIA folks

Answer:Win 10 Restart issue: computer won't get past "diagnosing issues"

I had something like this, when resetting PC back to factory settings from my USB recovery stick wouldn't work, even when everyone seemed to think it should. I had to get myself into StartUp Options area, launch command prompt, blow away all my partitions and then run recovery USB to get it to work.

10 more replies
Relevance 75.85%

Should I do a hard shut down? Then what?

Answer:Restoring, but for past 24 hours get "system restore is initializing"

Hi Bmart,
if its installing updates or a repair install id say NO, causes major problems, otherwise Yes.

Roy

2 more replies
Relevance 75.85%

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

Answer:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."

Bump.

14 more replies
Relevance 75.85%

Like in the title, i know i dont have a dell charger and they are locked with dell charger ID's, but i cant get one for a while, but when the warning message comes up it says "Strike F1 to continue" i press it.... nothing happens, if i press it too many times it starts beeping whenever i press a key. Any help would be highly appreciated

More replies
Relevance 75.85%

Hi -
I'm trying to install XP Pro onto a brand new SATA hard drive since my old one seems to have gone kaput after about 5 years.

I booted from CD, and went thru all the screens to the point where it was ready to start the installation. When i got to the screen to partition the "mass storage device", i got the following:

Unknown Disk
(There is no disk in this drive.)
Unknown Disk
(There is no disk in this drive.)

So i found an old post on this site (http://forums.techguy.org/hardware/823885-solved-unknown-disk-error.html) and followed the lessons learned there, and realized I had a floppy for a RAID DRIVER i had forgotten about (it came with the components I bought to build this box). So i tried the installation again, starting from a reboot, and hitting F6 at the right time. When it came time to install the 3rd party driver, i inserted the floppy as instructed, and hit Enter. The floppy light came on, but i don't believe i heard it do anything, and the screen asking me to insert the floppy quietly came back.

I tried a couple times, but still the floppy did not do its magic. I continued, and the partition screen still showed the Unknown Disk error. So as suspected, the driver did not get installed. I then rebooted, this time hitting F1 to check out the BIOS. My BIOS recognizes both my new hard drive and the floppy drive just fine, and the floppy itself can be read just fine on another PC.

Could this be a floppy controller problem? is there a simple w... Read more

Answer:Can't get past "Unknown Disk" problem installing XP Pro - floppy drive issue??

16 more replies
Relevance 75.85%

Hey guys I appreciate you reading this, you have no idea how great having forums like this is where we can help each other out.

I have gotten a virus and within minuets it got worst. My antivirus was not updated and the security was low, so when I got the virus I downloaded malware bytes on my desktop, put it on a USB drive and tried to install it on the laptop, I could not add a USB drive. My next step was to hook the HD up to the desktop and add it that way (the problem with that I had to activate the sata port via bios and when that sata port was activated it would boot that port as master everytime, the weird thing is even if I hooked the desktop sata to the second port it would load the laptop drive first everytime it did not matter what port) This is besides the point, because I dont even think this method will work because like I said in the title the HD will not load past the "Starting Windows" screen, and when in safe mode it will not load all the system files, the malware obviously deleted some important files...

The next step I am going to take is inserting the windows 7 cd and trying a system restore... What do you guys think? Am I at the point where I will loose all of my important files, by doing a reinstallation or is there a way to save those files?

Thanks guys
 

More replies
Relevance 75.85%

Hi guys,
I have a machine here with XP home installed on it (appears to be SP2, I can't find KB936929 in the C:\WINDOWS\$hf_mig$ folder though i may be looking in the wrong place) which pops up with the error at boot up saying "Windows could not start because the following file is missing or corrupt:
C:\WINDOWS\SYTEM32\CONFIG\SYSTEM"
Press r to repair etc, so i thought ok no problem, pop the disc in, set bios to boot off cd, boot up & when I hit enter at the first prompt, it starts spinning the disc up, when the second prompt "press any key to boot from cd" comes up, it won't boot no matter what i press. I've tried different KB's (usb & ps2) but no joy. However, I did have some sucess when i pulled the hdd out & tried to boot into knoppix live disc, no problems. So i tried to boot off the XP disc (with hdd out) & it booted. Put the hdd back in & no boot. I popped a new hdd i had in the shop in just to check I was on the right track & it started to boot, so I'm thinking it's got to be hdd related. Does this sound to anyone like hdd is unservicable? Should I just replace it? or does it sound like something that can be rectified on the hdd?
Any suggestions would be greatly appreciated! cheers!

Answer:XP Install disc won't boot past "Hit any key to continue"

Hey!... I know my suggeston sounds a little wierd...Do you use an USB keyboard to press the keys ?... Cause if you do Most of the time it does get accepted..I have had the same trouble in going to the Advanced config menu while windows boots up

13 more replies
Relevance 75.85%

My laptop froze after entering a wrong product key. I then pressed the shut down button till my computer went off. I restarted the computer and chose the "start windows normally" option. The laptop boots to "setup is preparing for first use" screen. It lasts for about 1 minute and then the computer restarts automatically following the same processes.

Answer:Windows 7 does not boot past "setup is preparing..."

Please do not double post... stick with your original thread...

3 more replies
Relevance 75.85%

I am trying to help a friend of mine. When you try to boot up her Dell PC (XP operating system), it gets to the "Dell" screen with Netbios and will not go any further. I can't get to Safe Mode because I can't get by this screen. It sounds like a virus to me, but do you have any suggestions to help her? I kinda out of guesses at this point. Help is GREATLY appreciated.

Thanks ...

Answer:[SOLVED] XP - Can't Get Past &quot;Dell&quot; Netbios screen

Hi can you get a picture and post it so we can see the screen please

12 more replies
Relevance 75.85%

This issue recently started happening to me, mainly after I attached a new HD monitor to my computer and updated my graphic drivers.

When I updated the drivers, I had two monitors connected, one via DVI (the one I was using before getting the new monitor) and the new HD monitor, which is connected via HDMI. Not sure if this is relevant, but just figured I'd mention it in case it's a possible cause.

The only way that I can boot is in Safe Mode... otherwise it just hangs on the Starting Windows screen with the Windows animation constantly glowing.

I have tried running start-up repair, but that seems to hang on the "Attempting to fix problems" screen, so I have to do a hard reboot each time. However, it was able to get past that a few times and say that the issues have been fixed and the only option it gave was to restart, so I did... but the same thing ends up happening. Computer hangs on Starting Windows.

I have also tried removing all display drivers in safe mode and any other software that I recently installed to see if they were causing any problems, but the issue still persists.

Additionally, I have tried running MSCONFIG and unchecked "Load startup items" under Selective Startup and disabled all non-Microsoft services, but no dice.

Booting to last known good configuration did not work as well.

I was able to efficiently use the new monitor just fine for a few days until this started happening.

Any ideas for a solution?

Here ar... Read more

Answer:Unable to get past "Starting Windows" during startup

I have these two images from the startup repair... maybe they can help. Sorry for terrible quality, but couldn't exactly copy/paste.

2 more replies
Relevance 75.85%

I'm having troubles connecting to a specific website, http://www.deviantart.com/ . For the last week or so, every time I've tried to connect to deviantart it's been giving me an error. It always says "Failure To Connect To Web Server". The router I'm using lets me access the site on another computer, but not this one. I've visited a few websites trying to figure out what the problem is, and from what I've gathered, it's either hughesnet or something with my computer. A lot of people have been having problems with hughesnet, trying to get to certain websites like imageshack, deviantart and others but receiving the failure to connect error. I don't know. Anyway, here's my hijackthis log, and thanks in advance for any help you can give.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:38:48 AM, on 11/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\ScanS... Read more

Answer:"Failure To Connect To Web Server" for the past week.

Okay, bumping this topic and giving some more information on my problem that I just now discovered.
Last night, I could access deviantart just fine, no problems at all. So I thought the problem corrected because I downloaded ad-aware and cleared all of the tracking cookies on my computer. I thought it was kind of a weird reason for the site to start working, but I wasn't going to question it. But when I tried to access the site again a few minutes ago, it was back to the "Failure to Connect To Web Server" crap.
So if anyone has any help to offer, I would really appreciate it.

1 more replies
Relevance 75.85%

My Dell 4600C's XP op sys was eaten by a virus before Christmas and the local shop wanted more than I have to reload XP, the backed up data and get me going again. They did say the hard drive was functional and fine. I found instructions on getting rid of all existing partitions before reinstalling XP, and have come down to the end of the installation and stuck with the error msg above.

I've read through J Barnett's instructions to load Windows onto a SATA drive at one of the links provided at the Setup cannot continue thread, and other info at other links there; I will go back through the installation and stop at the prompt to press F6 and install SCSI or RAID drivers. But I'm not completely clear on how to find the drivers on the cd's I have. I've opened up the case, made sure cable connection is tight at drive and board, and now know I have a WD400 Caviar drive - that came with the Dell.

Have been to Western Digital site to look for drivers for my model number and found specs and jumper settings for the 400BB, but the list of downloads is greek to me. There are two that mention IDE/RAID compatibility upgrade - one for 3Ware cards and one for Non-3Ware cards. Help??? I thought I just wanted plain ol' drivers.
Thanks,
Leslie
 

Answer:Need help getting past "Primary drive 0 not found" in XP reinstall

6 more replies
Relevance 75.85%

I'm getting this same error: Multi(0)disk(0)rdisk(0)partition(1)\windows\system32\drivers\mup.sys

My computer is stuck in a continuous reboot loop. It will not recognize the Windows XP CD.

I have set up the boot order in the BIOS to detect the CD-ROM drive first, then the hard drive, but it still does not see the CD.

Any suggestions?

Answer:[SOLVED] Can't get past &quot;You Computer was turned off incorrectly&quot;

Hello and Welcome to TSF

Clean the cd or try a different cd

5 more replies
Relevance 75.85%

Hello Sevenforums!

I have used the search function but haven't been able to find a useful answer to my problem, so i'm taking my chances;

The problem is occurring on my Lenovo G580 Laptop - originally with Windows 7 preinstalled and Lenovo Solutions center, which had a setting to increase the battery lungevity by only charging it to 50% and then running directly off the power cord from there.

The problem however, is that in the mean time i've installed a new HDD because the old one broke down, and am now stuck with this battery setting and no knowledge of how to disable it again. I have tried to reinstall the Lenovo Software on the Windows 10 installation, but have either found a bad installer or had problems running the program, since i am not able to use and/or access said battery management settings, depending on my method of installation.

Is there some BIOS/Windows setting or anything else i can use to reverse the battery saver mode?

Sincerely; Nicklas Tegewaldt

Answer:Battery "Desktop mode" won't allow charge past 50%

It came with Win 7 and you installed win 10. Correct?
As the battery charger is controlled by a specific Lenovo driver, you must install the Lenovo program that control the battery charge. It may be that the Lenovo program only has the Win 7 driver and it don't work on Win 10.
You should ask for Lenovo help.

2 more replies
Relevance 75.85%

8gb 1600mhz ram
R9 290
I7 4770k
Z97A mobo
1tb hdd ( only storage device used )
120gb ssd (this has already died as far as I know but haven't gotten around to removing it)

Other information, just ask if you need it.

No context on why this happened, I just woke up this morning and my PC wouldnt fully boot.

My PC disk drive hasn't worked for about a year now, but I have Win 7 install on a flash drive, however I also can't seem to do this as booting from the flash drive results in a black screen.

Any help appreciated as I really don't wanna have to get another computer for Christmas!
 

Answer:PC won't boot properly, can't get past "starting Windows"

Hi, have you tried Safe Mode - tap F8 as your system is starting up?
Then click.
Start > Run > Type
msconfig
Click Launch System restore.

Then choose a date prior to the problem.
======
Or Safe Mode with a Command Prompt Option.
Select an operating system if asked.
Press Enter.
Log on as an administrator.
At the command prompt.
Type

%systemroot%\system32\restore\rstrui.exe

Press Enter.
You should now be in System Restore.
Choose a date prior to the problem.
======
System recovery options Win 7.
http://windows.microsoft.com/en-gb/...ns#what-are-system-recovery-options=windows-7
 

3 more replies
Relevance 75.85%

Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".
If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.
From the Startup Repair Screen however, I can launch command prompt and restore options, how can I fix this, a restore is not really an option because I have not set up a restore point in a while.
Any help would be greatly appreciated.
Thank-you in advance.

Answer:Won't load past "Starting Windows" screen

It's possible that you can't access the actual startup repairs from within Windows itself. You might have to boot from either an installation disk or a previously made system repair disk. And it might take running the startup repair 3 times before all issues are fixed.

Startup Repair

4 more replies
Relevance 75.85%

Hi there, I am running windows Vista. When I turn the computer on it stops at the screen where there is the windows vista background and the words "Loading".
I'm not sure what information I should post here, so if you think you can help me just ask me what you would like me to tell you about the situation and I will reply quickly - hopefully.
Thanks for your time and effort.
 

More replies
Relevance 75.85%

Hi, my Acer Aspire 5610Z laptop is only loading up to the "welcome" screen, with the spinning blue circle. This has been happening every few weeks for the past few months, and I can usually get it to work, but now it isn't. I've tried Startup Repair, System Restore, chkdsk /f, and the "ctrl-alt-del at the welcome screen" method, all to no avail. Safe mode boots fine. I could back up my files and restore the computer to factory settings, but I'd rather that be a last resort.

Any ideas?

Edit: I am on Service Pack 2, by the way.

Answer:[SOLVED] Vista won't load past &quot;Welcome&quot; screen

If safemode works, it could be a driver issue locking things up. Did you installe any hardware or software recently?

2 more replies
Relevance 75.85%

I'm wondering if there is any way to copy files or folders from the C drive using the Windows XP Home disk's repair prompt mode without receiving a denial of access. What happened was while in the process of trying to remove a virus, I accidently deleted something associated with windowslogon.exe. Now I'm unable to get on Windows in any way. I plan to reformat my computer to fix the problem, but I want to copy several folders from my C drive to my D partition so I do not loose them. Is there a way to gain access to the content on the C drive, specifically My Documents, using the XP disk's repair mode, or perhaps another way of copying files from C to D? Or even a way to repair windowslogon.exe without clearing my hard drive?
 

Answer:Getting Past "Access Denied" in XP Repair Prompt

Okay, I had this problem once...while installing SP2, the setup froze and I had access problems. I don't know if there's an easier way (and, knowing me, there probably is...), but I installed Windows XP on the D drive, booted from THAT copy of XP, copied necessary files over from C, reformatted C, copied necessary files over from D, and then formatted D to get rid of the second copy of Windows...

That may be the long exhaustive way to do things...but it worked for me...
 

17 more replies
Relevance 75.85%

I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

Answer:Dell laptop cannot get past "Hi There" settings screen

Can you log in to safe mode then try sfc /scannow from an admin command prompt. Its possible you have a corrupt user profile. You could create a new account and see if that fixes the problem. Do you have backup you can recover from? If not, you could try a repair install.

1 more replies
Relevance 75.85%

I am trying to fix our Dell 2400. We use it to run Quickbooks. My wife opened an email with an invoice that asked her to run something.
She deleted the email before I could get any information from it to understand better why it would boot to a blue screen.
I managed to get back to the Desktop by way of putting the hard drive in a USB case and running Grisoft AVG from another XP Pro PC we have. It found 19 Trojans and removed all of them. I then ran AVG 8 on a Vista Ultimate Laptop and it removed a bunch of Mal/spy Ware.
I am back up and working with only the POP UP to AV Website Ad-ware still unresolved. However, this is not my biggest problem. The biggest problem is there are core elements missing that have removed the screen saver tab from Desktop Properties, and I am unable to windows updates and I am unsure how to proceed at this point. Any suggestions on getting windows to repair would be great.

Answer:Win XP Pro SP3 - How to get past the "Source is older than Current Install"?

WiFiTech, before I procede you may have to reinstall all or some of the Windows updates after doing this so be prepaired to spend an evening hugging your computer.

At PC bootup, tap the DEL key until that ugly blue config screen come up. You will have to change the boot sequence setting to boot from CD first. Save the settings, put your Windows disk in and reboot.

You will now have the Windows CD menu that gives you the option of reinstalling or repairing your PC. Have fun.

3 more replies
Relevance 75.85%

Hello, I am building a new computer, or at least trying.

Mthbrd: Gigabyte GA-EP45-DS3R 775
Intel Core 2 Duo 3.1 GHZ
visiontek Radeon HD 3450 PCIE crap
Western Digital Caviar SE 160 SATA
2 ddr2 memory

I can't get past the "verifying the dmi pool data" in the boot. I read something about updating the bios in a short product review on newegg.com. How would that be possible? Any help is appreciated. I am about to throw the computer in the toilet.
 

Answer:Can't get past "verifying dmi pool data..." in boot

I AM the toilet.

Seriously, do you know how to update BIOS?
 

18 more replies
Relevance 75.85%

No doubt I am doing somthing really stupid, but will someone explain this to me?

When I surf the web, I bring up OLD web pages. That is, when I click on a site on Jan 13, I will get the Web-Page from Jan 9. I am NOT using a book-mark or any secondary method to access, I just type in the URL at the top. I get an old version, even though I KNOW the site has been updated. If I access the same page on another computer, I will get the Web-Page from Jan 13 with recent info -- but my own computer gives the Web-Page from Jan 9 with old data.

What am I doing wrong? What things should I check?
 

Answer:Web-Page "Time Warp" -stuck in the past!

Assuming you're using Internet Explorer, in IE go to Tools>Internet Options>General tab and click on the Delete Files button. That will get rid of the old versions of the pages that IE has cached.

Then click the Settings button. Check either "Automatically" or "Every time you start Internet Explorer" (Automatically is the default). Then, if you have broadband, set the cache size to something a lot smaller than the default. I set it to 10 megs. A large cache can be helpful on a slow connection but with broadband, it can take longer for IE to search a large cache than it takes to get a completely fresh download of the page.

When done, click OK and OK again. Try a few pages and see if that fixed things.

Then go to
 

3 more replies
Relevance 75.85%

Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

1 more replies
Relevance 75.85%

When I try to run diagnostics on Vostro 3360 from online portal, it keeps getting stuck at "gathering your tests" step.  I've tried multiple browsers, tried clearing temp files and re-trying... every time it just gets stuck.
Shows a orangey bar with a red exclamation.  Sometimes it's possible to see the text "There was an issue running diagnostics." in that bar.
Any help?

Answer:Diagnostics can't get past "gathering tests" step

Sometimes it is best to download the Dell Diagnostics to a USB drive and run it.
.
.
http://hubpages.com/technology/How-to-Run-Dell-Diagnostics-From-a-USB-Flash-Drive

2 more replies
Relevance 75.85%

Hi all,

Every time I turn on my Dell Dimension 5150, I get greeted with "We apologize for the inconvenience... Windows did not start successfully".

My options are:

Safe Mode,
Safe Mode with Networking,
Safe Mode with Command Prompt

Last known good config...

Start Windows normally.

I have tried every option on several occasions... the windows xp logo comes up... then the dell logo comes up, everything seems to be running smoothly... then comes a black screen with a small flashing dot in the top left... and then I see the same"We apologize for the inconvenience... Windows did not start successfully" screen.

Any ideas?
Thanks in advance.

Answer:Can't get past "Windows did not start successfully" screen...

Have you added any new hardware just prior to this happening? If so remove it and try again.

Did you install new software or run windows update just prior to it happening?

Without much to go on it may be worth doing a windows repair installation. It sounds dramatic, but it will not destroy any of your data or files, just attempt to repair the windows os installation.

There is a step-by-step guide with pics here. Hopefully that will resolve your problem if windows became corrupt somehow...

4 more replies
Relevance 75.85%

I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

More replies
Relevance 75.85%

Had an error message in Norton about could not read incomming email for Outlook and then a message in explorer about shutting down. So, I rebooted and up comes a message I have never seen before "preparing network connections" (and I am on dial up if that helps at all) but now cannot get by the mesage box that follows (lsasse.exe. not found). Click it and nothing happens. Tried safe mode and same message and then click it and restarts in normal mode and back to the message. Can only get out of there by holding the on/off switch until it shuts off. Tried last settings and restore but nothing. I know now I should have maybe run Norton. I do not have unfortunately Norton rescue disks made up. How can I get the sytem past the system program lsasse.exe? What to do? I ran Ad-Aware a couple of days ago and cleared off about 20 critical objects....
 

Answer:Can't boot past message "lsasse.exe not found"

16 more replies
Relevance 75.85%

I am reasonably sure that I shut my girlfriend's computer down with no issues last night, but this morning when she turned it on the computer had her wallpaper up with no icons instead of the User login page. She hard-reset, and ever since then - no matter which user we log in as - Vista won't load past the Welcome screen.

It will load up in all three compatibility modes, but the Last Known Good Configuration only loads to a blank black screen which I can move the pointer around on.

I've run a virus scan, and jv16 Power Tools says the registry is now clean, but the computer is still having issues. Would fixing registry errors be why the Last Known Good Configuration doesn't work?

The computer is an Intel Core 2 Duo Sony VAIO, with 4GB RAM running Vista Home Premium, Service Pack 1.

Any help would be much appreciated.
 

Answer:Solved: Vista Won't Load Past "Welcome" Screen

I would undo any changes that jv16 Power Tools made.
Using a registry cleaner can and often does, cause more problems than it solves.
Do you have the Vista install DVD?
Vista repair options.
Try a system restore or a start up repair.
http://www.tnthelpforum.com/articles.php?id=177
 

3 more replies
Relevance 75.85%

First off let me say I know absolutely NOTHING about computers!  I have a Dell and I know I have Microsoft 200 XP on it.  Now for the problem.  Our computer keep freezing, and the only way we could "fix it" was to reboot.  Well, my daughter turned it off and now when we turn it on it Stops/Freezes at the "now loading your personal settings" box.  We have tried using the f8 key and have unplugged everything but the monitor and keyboard.  I'm stumped! :-?

Answer:Won't move past "loading personal setting"

If you don't have anything important on the computer , i would suggest you just reinstall it, But if you need to save stuff you'll need to do some work on it , and it will wreck your Brain as fixing software is a nightmare even for those in the knowIf you what to try to fix it , you need to boot into safe mode By Hitting F8 then selecting safe mode,and Run Some computer doctoring programs.like AVG FreeEwidowAd-awareSpy-bot

4 more replies
Relevance 75.85%

Windows 7 upgrade advisor reports that I have "BUFFALO TurboPC EX Series" on my Windows 7 PC. It won't let me upgrade until it is removed. I can't find it anywhere. Any ideas? I can't get past it.

I've tried to locate it using:
Revo Uninstaller
Glary Utilities
System Tray Cleaner
FreeFixer
System Explorer

But can't find it. It's not listed in my Task Manager, either.

FWIW, here's some info on the offending software:
BUFFALO TurboCopy - Should I Remove It?

and

What is UN091201.EXE?

Any ideas? I can't get past it. TIA!

Answer:Can't get past "BUFFALO TurboPC EX Series" on my Windows 7 PC

Pure speculation: in past Windows upgrades, the installer has detected a residual from a program that has been uninstalled.

The fix would be manually deleting Registry settings, but it'd be good to know exactly which ones.

1 more replies
Relevance 75.85%

Urgent help needed please?
Hi built this system back in February / March this year and it has been running fine until a couple of weeks back whilst just viewing a web page and not even touching the mouse I suddenly got a BSOD now not sure if this is relevant but I had been on holiday for 2 weeks before and remember when powering down the day before it had a lot of updates to install before shutting down.
Unable to get it to boot although I did manage to get into safe mode once and did a system restore and it ran for 90 minutes before another BSOD so I thought I would do a fresh install but it only goes as far as
Press any key to load from DVD/CD then ?loading files? and then ?starting windows? and the BSOD again.

Now I have been around computers since the ZX81 days but have been unable to sort this problem, first I thought the mobo had gone down and change it to an Asus M5A99FX PRO R2.0 but still the same BSOD.
Changed out the SSD for a Samsung 840 EVO but still the same.
Now I have just tried an AMD Phenom II x4 965 but still the same.
I have also pressed the memory check button on the mobo and all ok, I have also changed the sata cables.
I have removed 2 of the graphics cards so now only running on one (I have also tried each of the others).
Thinking it was virus as if I left it after the ?press any key to load? It came up with bootmgr missing which is why I fitted a new SSD.
Now I am sure everything is set ok in the bios but I may have missed something obvious... Read more

Answer:Unable to get past "Starting Windows" after BSOD

Quote:
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,







Quote:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS


So it may be memory (RAM) or any driver/software.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Boot to System Recovery Options . Try Safe Mode with Command Prompt. In the command prompt .... enter the command ....

start msconfig

It will open the system configuration window, with the "general" tab selected.
Click the "startup" tab. Click "Disable all" > Apply > OK.
Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
Then try to boot again normally. Is it failing still?

If so, boot to System Recovery Options once again. Try Enable Boot Logging. It will create a file n... Read more

1 more replies
Relevance 75.44%

It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

More replies
Relevance 75.44%

I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?
 

Answer:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

12 more replies
Relevance 75.44%

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP




OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable
 

Answer:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

6 more replies
Relevance 75.03%

Just like the title says. I had used my computer a few days ago and it worked fine then the next time I tried to start it up it would just take me to the Windows error recovery screen or start windows but would never load past the starting windows screen. The error recovery menu helped me none whatsoever. I also had not previously created a restore point so it's not possible to restore my system to and earlier date when it was working properly. To make matters worse I cannot seem to locate any of the discs/software that came with the computer. If possible I would just do a system format because that looks like my only option after trying numerous fixes. The problem is I have important documents and lots of family videos that are still on the hard drive that I had not backed up externally. I'm assuming something crashed and this is what is preventing my computer from starting up properly? If anyone could provide me with some sort of insight on how I could fix this big mess it would be greatly appreciated!
Cheers.

Answer:Cannot get past the "Starting Windows" screen, please help!!

win7 recovery environment->startup repair. Does it find any error (click view diagnostics results). 0x0 means no errors. Any errors?
win7 recovery environment->command prompt

Code:
dir c:
dir d:
dir e:
Now you know drive leter of OS drive in recovery environment. Assume it's E

Code:
chkdsk/f e:
Post results.

Can you boot in safe mode? If not, tell me exactly what's happening then

7 more replies
Relevance 75.03%

The title pretty much says it all with respect to what's happening right now. When I first started trying to install Win 7, I got a blue screen telling me to disable caching of memory in a few different devices, so I went into CMOS setup and disabled anything I could find related to memory cache. Well, this did away with the blue screen, but then I got another screen offering to check the system memory, which I did. Afterward, it came up to the Starting Windows screen, where the four blobs swirl around and then form the Windows logo -- and from that point nothing more occurred. Rebooted and this time there was no screen offering to check memory again. It just went straight to the logo and stopped. Most recently, I went back and re-enabled all the cache settings that I'd disabled. No more blue screen, but the machine continues to stop at the same point.

Now a bit about the machine. It gets kinda complicated and I'll try to be clear. During the open test period last year, I installed the x86 7100 build on the machine and everything went fine, except for finding drivers for a couple of old peripherals (a SCSI controller and an old sound card). My entire reason for installing it was to see if Win 7 lived up to MS's claims that it would run well on older hardware. That motherboard and processor was 2001 vintage and was running 768mb of RAM. It was perfectly adequate for years as an XP platform, and I wanted to see how it handled Win 7. As it turned out, it did fine... Read more

Answer:Win7 32 bit won't get past "Starting Windows"

Wipe your HD of incompatible old-school Parted Magic formatting following this tutorial: SSD / HDD : Optimize for Windows Reinstallation

The Win7 partition manager which works best when installer or Disk Mgmt can't is free Partition Wizard bootable CD.

Either format using installer if you want 100mb SysReserved boot partition (which places Repair console on F8 Advanced boot tools menu) or use DISKPART formatting steps in tutorial's second phase.

Clear your CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Set the SATA controller setting to AHCI to start, then IDE if necessary.

Test your RAM with memtest86 for 5-6 passes, then HD maker's full diag/repair CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

9 more replies
Relevance 75.03%

I bought my laptop about 6 months ago, came with Windows 7 32Bit on it. Worked fine until this morning. I started it up, and it goes until the Starting Windows screen and freezes. I have tried numerous different things, system restore didn't work, F3 on startup and "Fix Errors" didn't work, messed with a bunch of the settings you get to from TAB/F3/F11 on startup, still nothing. It didn't come with a Windows 7 install CD, and I pretty much gave up on it so I went to do a system recovery and wipe everything fresh. I cannot even do it, because when I try to do system recovery, it still goes to the windows screen and freezes. I downloaded and burned an ISO file to boot off of, which works for a second, then straight back to the windows screen and freezes.
I can still start up in safe mode, in fact I am writing this from safe mode right now. Is there anything to do? Please help...and thank you in advance.

Answer:Help Please! Cannot get past "Starting Windows" Screen.

boot into safe mode,press f8, try" boot to last know good config" or if that doesn't work, try booting to an older restore point from safe mode. the way to do this when in safe mode: run/cmd/rstrui.exe. this has worked for me.

1 more replies
Relevance 75.03%

I have a Dell Inspiron 1545
2.1GHz Intel Pentium Dual Core T4300 Processor
4GB Memory
250GB Hard Drive, DVD±R/RW Optical Drive
15.6" Display, Integrated Intel 4500 MHD Media Accelerator Graphics
Genuine Windows 7 Home Premium (64-bit)

It stalls at "Starting WIndows" waits there for a few seconds, then flashes a blue screen for abou a second, and then reboots. If I attempt to launch Startup Repair, it displays the "Windows is Loading Files" screen, the goes to the windows 7 splash screen, you know the blue background you have at the logon screen, I can freely move the cursor, but nothing happens after that. no window appears, or anything. Also, you can hear the harddrive stop working once i get to that screen.

When i put in my OS disk (tested working on 2 different computers) it stalls at "Setup is Starting"

Ive tried reverting bios to default settings, didnt solve the problem.
Any help is greatly appreciated
 

Answer:Laptop will not go past "Starting Windows"

The hard drive is probably corrupt or bad
 

1 more replies
Relevance 75.03%

Hey guys,

Pulling my hair out with this one, so figured I'd post here to see if anyone has any suggestions.

First, my setup:
Mobo: Asus A8R-MVP (BIOS 0503, last stable release)
Video: nVidia GeForce GT220
RAM: 3 GB DDR2
Main HD: 160GB IDE, with 3 partitions: [XP on #1 (20GB), Windows 7 aimed for #2 (50GB), and free space for the rest]
Other HDs: 2 x 1TB RAID1 (general storage)

If I launch the setup from a DVD, it gets past "Windows is loading files", then immediately freezes at "Starting Windows" (right before any of the coloured balloons show up...in fact, it hangs the instant the first orange pixel is displayed).

So, I tried launching the setup from Windows XP. Pointed it to the proper partition, it extracts the files, reboots, and the exact same thing happens. Can't get past the first orange pixel.

For both cases, I've tried pressing F8 on boot and selecting "safe mode" or "low resolution mode", but no dice. Safe mode seems to always get stuck on disk.sys, for what it's worth, but I understand that could even mean it's hanging on whatever the next driver is.

Other things I've tried:
-replaced nVidia video card with ATI x850, no difference
-removed all sticks of RAM except one, no difference
-removed all unused peripheral devices, no difference
-disabled all unused on-board devices, no difference

If anyone has any ideas or suggestions, I'm all ears. I've installed Windows 7 successfully so many times on different hardware... Read more

Answer:Can't get installation past "Starting Windows"

Can you try using only 1GB (RAM) memory stick during installation, you can bring them back after the windows is installed.

9 more replies
Relevance 75.03%

Hiya,

My laptop (Dell Inspiron 1501) was really slow so yesterday I restored it to the original factory settings and started a fresh. Everything seemed to be going ok until this morning when I've turned it on and it's not going past the welcome screen when trying to load Windows up? Any ideas how I can solve this?

Many thanks, Mark.

Answer:Vista, not going past "Welcome" screen when loading up?

Try safe booting, think its f8 key during system load.
Let us know how it works out.

5 more replies
Relevance 75.03%

I am trying to find information stored in windows 7 about my past connected 'wired" networks. I connected to a network the day before at a location I was working at troubleshooting some IP cameras...is there a way to retrieve this information, like; ip address i had at the time and default gateway I was connected to at the time? Thanks in advance for any help

Answer:past connected "wired" networks

I know that it is perfectly possible to recover this, but without using expensive digital forensics software I have no idea as to how. I'll do a bit of digging and respond again if I come up with something.

Edit: Okay, it looks like connected networks are permanently saved as profiles within the registry at
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Param eters\Interfaces\
If the list is fairly short you should be able to go through the list and figure out which one is the one you're after. If there are a lot of them, the profile ID contains the date and time (in Unix format) of the first use of that connection. Both the assigned IP and the gateway IP should be within the set of recorded data.

Source: this whitepaper, roughly pages 7-10

5 more replies
Relevance 75.03%

Hi,

This is my first time posting, so I tried to err on the side of being over-inclusive in how much information I provide about my problem. Thanks very much for any help or advice!

My System and Hardware
I am running XP Home SP2 on a Compaq Presario V2000 laptop with a Mobile AMD Sempron 1.66 GHz processor and 384 MB of ram. My ethernet card is a Broadcom 802.11 - PC1 bus 5, device 2, function 0. The driver is C:\WINDOWS\system 32\DRIVERS\BCMWL5.sys. The driver uses the following items: client for microsoft networks, deterministic network enhancer, file and printer sharing for microsoft networks, QoS packet scheduler, and TCP/IP.

The Problem
I just downloaded and installed iTunes update 7.4.2.1 and the Apple Software Update. Upon rebooting, my internet connection can't get past "acquiring network address." This problem exists whether I try to access the internet via my wireless network or by directly plugging into the cable modem. When I try to "repair" the connection, it stops at "renewing IP address." My other laptop computer, on which I did not install the iTunes update or the Apple Software Update, is still able to connect to the wireless network without a problem.

I ran a spyware program, but that did not help. I ran Symantec Anti-virus check, but it found nothing. I un-installed iTunes. I tried to uninstall the Apple Software Update, but I don't think I was successful. The problem remains.

In the event log under Applicati... Read more

Answer:Please help - I can't get past "acquiring network address"

9 more replies
Relevance 75.03%

My computer has been working fine up until today. Last night i turned it off by just pressing the power button, instead of start, shutdown... etc.
Now when i turn it on it goes to the screen saying your computer has been turned off incorectly etc...

chose a mode to continue

safe mode
safe mode with command prompt
start with last settings that worked
start windows normally

the screen freezes when the last two are choosen
and in any of the safe mode start-up options it begins putting lines of text on the screen finishing with:
Muti(0)disk(0)rdisk(0)partition(1)\windows\system32\drivers\mup.sys
The computer then freezes like that and will not continue.

I have already tried repairing my installation of Windows XP using the windows XP cd.

Also i tried checking and repairing my hard disk using: chkdsk /r

none of these things have made any difference...

can somebody please help me, or reccomend further steps to try?

Answer:Can't get past "You Computer was turned off incorrectly"

Hello and Welcome to TSF

Boot from the windows XP CD, press the "R" key in the setup in order to start the Recovery Console.
Select your windows XP installation from the list, and enter the administrator password. If not password was set just press Enter
Enter the command: "FIXMBR" (without the quotes) at the input prompt and confirm the next question with a "Y" (without the quotes). Use exit to restore the computer.

3 more replies
Relevance 75.03%

Hey Everyone,

I was trying to do a clean install on a Dell Inspiron 545MT (with a samsung hd642jj drive) and initially formatted the system partition (NOT the recovery partition) and then tried to do a fresh install.

Now, everything goes smoothly, all files are copied properly and everything.

After all the setup goes correctly, you should technically see image 17 (please ref to link):
Windows 7 Install Guide Page 4

The inspiron does all the installation steps perfectly fine up until image 16, and after it says "Starting Windows" the screen goes blank and the computer just ... sort of ... stays idle and nothing goes beyond that!

I've done a hardware diagnostics test and the hard drive passed all the tests, and I've tried installation with 2 different installation discs, but to no avail.

The only solution I thought of was to purchase another hard drive (and sorry, is that Samsung a SATA II or a SATA I? I don't know!) and then try installing it there.

I know the Windows files are installed properly (checked with Ubuntu), but for some reason, Windows 7 will just not boot!

PLEASE help me with alternative solutions!

Thank you so much!

PS I know some posts have complained about USB devices and video cards,
for reference, the system has a ATI Radeon HD 4350, and the only USB devices that are on the computer are the keyboard and mouse.

Answer:Can't get past "Preparing Windows for First time Use"

Clean Install Windows 7

Use our tutorial you might get better results. Check it out compared to what you have done so far.

Hope it helps
Mike

7 more replies
Relevance 75.03%

Hello,
callout for help with new build

See this post for intel and rig specs,and also the error messages;
http://www.bjorn3d.com/forum/showthread.php?t=24103

no replies as yet...and sorry to take up time from others problems.
Since Friday, I can't get XP Pro to get past "Setup is starting Windows" ,to allow me to format.

Loads all drivers up to that point,then the error in above post.

Pressing F6 or F10 to install 3rd party(XFX MB drivers) has no effect,and Alt-F2 ultimately gives error also.
S prompt is no joy also.

Tried F8 for Safe Boot and no joy.
Cleared CMOS several times.

All drives are there in CMOS.
All RAM (4 Gigs) is detected
I raised Memory voltage to 1.9 volts (standard for my ram),and raised FSB to 1600 Mhz from 1333 (standard also).
Put timings to standard 7-7-7-24T
Tried Memory linked/unlinked/Auto/1T/2T
I Tried only 1 SATA drive,and 1 Gig of RAM with 1 DVD RW /2 drives and 2 Gig of RAM etc...
I Enabled standard RAID for each and every drive and ultimately disabled them cause I want the XFX 790i ultra motherboard RAID Drivers.
A friend said check cables and connections (I did ),but if they were bad the drives wouldn't show in CMOS and monitor would be blank if GPU was bad.
My board is capable of 2000 Mhz FSB if that helps.

Matter of fact,I have tried everything possible that I have come across on these forums and on the web.

I even put the XP Pro and the XFX disc into both DVD drives at the same time.
no joy.

I got a wee bit furt... Read more

Answer:XP Pro won't get past "Setup is starting Windows"

8 more replies
Relevance 75.03%

Windows 8 pc is coming up to the last user logged on (with an e-mail login). I need to select a local user to loggin in with.

Answer:How to get past "last user" logged on screen.

Hello Baiter, and welcome to Eight Forums.

Usually, you could click on the back arrow button at the top right to then see the other users on the sign in screen.

If you like, you could use OPTION ONE in the tutorial below to always see all users on the sign in screen instead of the last user.

Sign in - Show All Users or Last User in Windows 8

Hope this helps,
Shawn

3 more replies
Relevance 75.03%

Hi

I have recently tried to disinfect a computer of various malware/spyware issues. But now I think my motherboard has had it. Its either infected with something or was a coincidence that it packed up when it did.

When I boot up the computer, it goes as far as the "Loading Windows XP" and then beeps once and goes back to trying to boot up again. It then displays the option to start in safe mode (with/without network support, Last known good configuration or Start normally). It then counts down from 30 and reboots itself

My mouse and keyboard no longer work

I have tried to swap the hard drive for one that I know works, in case the hard drive was knackered, but get the same result

Am I right in thinking that my motherboard has had it?
 

Answer:Computer won't go past "Loading Windows XP"

Did you try in safe mode and Last known good configuration ???
 

12 more replies
Relevance 75.03%

Hi,

I am trying to upgrade GENUINE Windows 8.1 PRO x64 to Windows 10 Pro x64 from the ISO I made from the Microsoft RTM files. I am upgrading from within the 8.1 OS and choosing the option to keep "nothing" of my settings and personal files.

I have two problems.

The first is that the installation asks for a product key. On the other hand, when I upgraded my Windows 7 machine to 10 from within the OS it didn't ask for a product key. Why do I need to provide the product key to upgrade my 8.1 system, but not my 7 system?

Second problem is that I can not upgrade from 8.1 PRO to Win10 PRO. When I put in the general product key for the Win10 HOME edition the install proceeds, but it does not take the other (different) product key corresponding to the Win10 PRO version, even though it should. Why can't I go 8.1 PRO -> 10 PRO?

Thanks lots for any tips!

Answer:Can't Upgrade to PRO / Can't Get Past "Product Key" Window

dkhsab said:

Hi,

I am trying to upgrade GENUINE Windows 8.1 PRO x64 to Windows 10 Pro x64 from the ISO I made from the Microsoft RTM files. I am upgrading from within the 8.1 OS and choosing the option to keep "nothing" of my settings and personal files.

I have two problems.

The first is that the installation asks for a product key. On the other hand, when I upgraded my Windows 7 machine to 10 from within the OS it didn't ask for a product key. Why do I need to provide the product key to upgrade my 8.1 system, but not my 7 system?

Second problem is that I can not upgrade from 8.1 PRO to Win10 PRO. When I put in the general product key for the Win10 HOME edition the install proceeds, but it does not take the other (different) product key corresponding to the Win10 PRO version, even though it should. Why can't I go 8.1 PRO -> 10 PRO?

Thanks lots for any tips!



What key are you using? Pls post, or you can PM me...

9 more replies