Computer Support Forum

Satellite C660-1J9 recovery partition

Question: Satellite C660-1J9 recovery partition

Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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Preferred Solution: Satellite C660-1J9 recovery partition

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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Hi

I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:
http://backupmedia.toshiba.eu/landing.aspx

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Hi,

1st time forum poster so be gentle please!

My mum has just brought a Toshiba laptop and it's pretty decent to be fair. Taking a quick look at it though i noticed the recovery partition (that comes with most laptops now) is labelled "D:/Data and is 232GB in size. Seems a bit on the large side for me and wondering if it is incorrect?

Have got a screenshot and if someone could confirm either way i'd be most grateful. Can i attach screenshots?

Thanks in advance

Rob

Message was edited by: Rzoo89

Answer:Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Please see the screenshot - http://www.screencast.com/t/X7vLKcNIq

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Hi all

Just a query
My GF turned on her laptop Satellite C660 series and it would not boot up, we tried to initiate the recovery sequence from the recovery partition but kept getting the error that was on boot up (the error was telling us a USB device had been unplugged).

As you probably guessed she never made the back-up discs when prompted, all I could think of was using a win 7 disc and reload that way then try and make the recovery discs after (I didn't activate)
so win 7 was installed nicely and all drivers sourced that was all last week.
Now for the crunch , the recovery partition is there can I now make the recovery discs and install from those , the win 7 I installed will soon require activation
Any ideas?
Thanks in advance

Answer:Satellite C660 - recovery partition is there but can I make back up discs?

After own OS installation you cannot create recovery disc anymore and you can not install recovery image using HDD recovery option (F8 at start-up).

Best thing you can do now is to order original disc from Toshiba and use it for recovery image installation. It is definitely easiest way to have ?factory settings? again.
You can order it on https://backupmedia.toshiba.eu/landing.aspx

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So is the data on D safe if I use recovery?

thanks

Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?

Hi

From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

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Hey Folks,
I had a problem with a virus on that sat pro, so I decided to totally erase the hdd to get rid of that virus. Bevor I did that, I saved everything from partiton D including the recovery path and after erasing of course I copied everything back at it's place (second partition).
Now trying to recover and don't know how to do it. F11, F10 and F8 seems not to work. Do I need the Recovery media created with recovery media creator or can I still use the recovery path on the new D: partition?
Thanks for your help in advance,
Stefan

Answer:Recovery on Sat Pro C660-2KM with new HDD with restored Recovery partition

Unfortunately recovery procedure doesn?t work on this way.
What you need now is recovery disc.
Generally speaking recovery image on second partition is useless and you will not be able to start it.

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I am getting a message that hard drive disc D is full but I only use Drive C. I thought that D was for Recovery items. How can I decide what items should not be in D and how how do I decide what to delete/move?

Answer:Satellite C660 - partition D is full but I only use partition C

> I thought that D was for Recovery items
This is not 100% correct.
Of course the Toshiba recovery files are placed in the recovery folder on the D partition BUT this does not mean that you cannot store other files on this partition.
You can.

>. How can I decide what items should not be in D
Before you save the files on the HDD, you will be asked for the place. You can always decide where such files should be stored.

> and how do I decide what to delete/move?
It?s your own decision to say what files you want to move / delete.
If you don?t care about some files and if some files are not important to you, you could delete it.

I install always my programs on C system partition. But ?stand alone? files like music (mp3 files), pictures (jpeg, jpg, etc...) I save always on another partition

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Hi all!

I have Toshiba Satellite C660-1GK for about year and a half. After 6 months my hard disk drive died.

First the laptop got really slow and then started the famous clicking sound from the disk.
I've made backup and checked the drive with Hirens tools. Toshiba diag won't even read it, S.M.A.R.T. said that his health is poor (30% or so), bad sectors started popping out.. so I've took the laptop to my ASP.

They replaced the disk and then, 13 months later (a week ago) the same story! Disk health went even lower (was at 11%) and bad sectors started jumping out like maniacs.
Again a trip to ASP.

I've got my laptop today with a new disk. After reading posts on this forum, I'm worried that it's or motherboard/power supply problem or we're just all with bad luck with drives.

I just can't accept that disks randomly die every 4-12 months as an answer. My last disk on HP laptop lasted 4 years! I have about five more months of warranty and I'm really not happy with situation. This laptop is on my work desk, has it's own station with a nice, big fan so it's not overheating - basically I've took it out of house last September.

I'm careful with it! But if this drive dies before end of year, maybe it's time to get a new laptop.
Not Toshiba this time :(

Please, do you have any thoughts, advices..?

Answer:Satellite C660-1GK - HDD partition C issue

Hi

Some years ago i purchased an notebook from another manufacturer.
My first HDD died after more than 2 years of usage. I bought another one, replaced the old HDD and the new HDD died after 4 month of usage.

Any HDD will die sooner or later because its expendable part? it?s a matter of HDD usage and matter of how you handle the unit.

In my opinion it?s a bad luck? of course its always pity if an HDD start to malfunction but I?m afraid there are no many options to prevent it.
Of course you could switch to an SSD drive which is much stable in use. I did it some month ago? I purchased the 250GB SSD drive and replaced the internal HDD

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Hi

I have been given a Satellite C660 to fix that will not restore. I can use F8 (or 0) to get into "REPAIR YOUR COMPUTER" but the screen just goes black. I have booted from a Linux disk and the "Data" partition seems OK although I have no way to check every file. What are my options? Is there any way to create restore disks from this state?

Thanks
Tim

Answer:Satellite C660 won't restore, partition looks OK

Options?
I assume you did not create Recovery Disk in the past. Correct?

Well, in such case try to access the HDD recovery partition (using Linux???) and check if you could use the recovery image files in order to create the recovery USB flash stick as described here:
http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm

Otherwise I think you would need to order the recovery disk from Arvato in order to recover the notebook.
Of course if you own Microsoft windows installation medium, you could use it to install the system too? drivers could be downloaded from Toshiba EU driver page

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Hi,

i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?

thanks

Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx

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Hi

I have a C660-1KT

It has a C drive with 149gb memory.
It also has a D drive marked Data with 148gb of memory; only 7gb of this is used.
Can I free up the remaining memory as my C drive is getting full.

Thanks

Answer:Satellite C660-1KT - can i delete data from D partition drive

The D partition contains the Toshiba Recovery image files.
If you delete this image files, you will not be able to perform HDD recovery procedure and you could not create the Recovery disks…

Therefore its strongly advisable to create recovery medium before deleting these image files!

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I need to file HDD Recovery how obtained

Message was edited by: Rozeno

Answer:Re: I need recovery file for Satellite C660-2FF

All you can do is to order new recovery disc.

You can do this on https://backupmedia.toshiba.eu/landing.aspx

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Hi there,

Sorry to bother you but I need some help if possible.
I am trying to restore my laptop to factory settings and I am pressing f8.
However I get all the system recovery options but no Toshiba hdd recovery option.

What am I doing wrong?

Answer:Satellite Pro C660-1nq - cant access HDD recovery

>What am I doing wrong?

After pressing F8 button, choose Repair my Computer and in the new menu you could choose HDD recovery as described here:
[How to recover a Toshiba notebook with the HDD recovery procedure|http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm]

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

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I removed the operating system from the C drive in my laptop and now i want to use the HDD recovery to re-install the recovery again
Can I know the right way to make this!!
Thanks.

Answer:Satellite C660-172 and HDD recovery installation

I don't know how you have removed OS from partition C and what have you done exactly and I?m a little bit sceptic this will work but you can try it anyway.

Do it as described in follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...

[http://www.toshibamea.com/ComputerProduct/4/Satellite_C660-1WN/49674?pageid=4]

The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...

[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52088]

...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[http://superuser.com/questions/318322/... Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

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I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

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Hi there,

I'm hoping someone can help me or knows what to do. I have Satellite C660-15r it was turned off properly but when put back on it came up with start windows normally as if it has been interrupted, I clicked ok to that but instead of loading it has gone to do some sort of recovery only it hasn't been able to complete this and instead has said there is nothing to recover.

It is know stuck at this and will not go any further says to get system admin to log in however its not allowing to log in or do anything apart from shut down and restart, I have been trying to factory reset but it will not work at all I have tried many attempts with 0 and other options i have been told this doesn't work but I can get up f2 and f8 on load up all that works ok but I cannot find any option to be able to factory reset. it gives me options to recover but they take me to the same screen with no improvements and safe mode will not work.

I hope someone can help me I will be so grateful.

Thank you in advance.

Shell :)

Answer:Satellite C660-15r stucks and no recovery possible

At first I must say that recovery option is available if notebook has ?factory settings?. After reading your posting I don?t know if you still use original OS installation that you got with your notebook or maybe OS preinstalled on your own.

I presume you didn't create recovery media (DVD) using preinstalled Toshiba recovery media creator, right?
In your situation usage of recovery disc could be easiest way to fix this and install original recovery image.

Can you please post exact notebook model?

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I have ordered the recovery media for my Daughters laptop. Does any one know if this returns it to factory settings including pre installed software and drivers as the e-mail just says Windows 7.

Cheers

Answer:Satellite C660 - question about recovery media

> Does any one know if this returns it to factory settings including pre installed software and drivers
Yes. After recovery image installation notebook will have original ?factory settings? as on first start after purchase.

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Hi
I have tried to restore a Satellite C660 to factory settings due to it be extremely slow to start up.

Using the Toshiba original recovery discs the process gets partway through and then gives the following messages...

Error restoring image
The device is not ready

ERROR: ImageX could not apply Win7 V:\HDDRecovery\SWImg\15489XSP.swm Index 2 from HDD to C:!


Can anybody advise?!
Thanks

Answer:Cannot install recovery image on Satellite C660

Unfortunately there is no some ?workaround? to force recovery image installation to run properly.
All you can do at the moment is to set BIOS to default settings and try to use recovery disc again.
Be sure disc is clean.

Do you use recovery discs for the first time?

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Hi

I require the recovery media for a Saellite C660 1F1. If any one would know where I could download or purchase this I would be very great full.

Thanks

Answer:Satellite C660-1F1: Where can i purchase the Recovery Media

Hi

Almost all threads in the ?Toshiba Product Recovery forum? contains this link to the page where you can order a recover disk for a Toshiba European notebook series ;)
http://backupmedia.toshiba.eu/landing.aspx

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Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you

Nigel

Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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Hi

is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

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I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this
http://img231.imageshack.us/i/failedcopy.png/

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Answer:Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

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I have a trojan on my Toshiba Satellite Pro C660-21f, i no longer have the discs available to reformat the laptop.

Is there any way i can do it without?

Answer:How to reformat Satellite Pro C660-21F without recovery discs?

Can you install recovery image using HDD recovery installation (F8 at start-up)?

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Hello,

A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).

Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.

The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.

I have:

tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.

The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.

Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):

+The digital signature for the drivers for this device is required, can not be verified. Possible after a rec... Read more

Answer:After Recovery with CD Satellite C660-1FE keyboard does NOT work

Hi

Keyboard works in BIOS? this means that the keyboard hardware should be ok and the connection between the motherboard and keyboard is established.

So what could be wrong? Keyboard driver?
Hmm? the keyboard driver is a part of the Windows OS and is installed automatically while OS installation?
I would recommend following:
Go to device manager and extract the point Keyboard.
There you should see something like ?standard PS/2 keyboard?
If you will see a red cross near this device, then this means that the keyboard is disabled.
Usually you should be able to enable this again (in device manager).
If there is no red cross, then I recommend deleting this keyboard from the device manager list?then reboot the notebook. Usually the OS should recognize the removed device automatically and should install the driver too.

Check this.

By the way: it could be possible that you have received a wrong Recovery disk? this could explain the issues after the recover procedure?

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Is it legal to use another laptop to create a recovery DVD and use it on the another laptop of the same model.
Satellite C660 1J2

Answer:Satellite C660-1J2 - can i use the recovery disk on another notebook

Hi

Purchasing an Toshiba notebook with an preinstalled Windows 7 system, you have reached automatically one Win 7 license.
So you can use this Win 7 on one notebook.

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Hi
Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

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Hello,

on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

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Hi!

I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

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Hi

i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

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I cannot create a recovery disc using Toshiba image. DVDs are rejected as blank when they are empty. DVD R/W burns OK with Microsoft and Nero software. How do I get a fix for this problem? TIA garrym

Answer:Re: Satellite C660-10T Problem creating recovery disc

Toshiba recovery disc can be created with preinstalled ?Toshiba recovery media creator tool? ONLY.
So I don?t understand why you use Microsoft and Nero software.

Have you checked User?s manuals document and chapter about recovery media creation?

For recovery DVD creation I recommend you to use DVD-R empty medias only.

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Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

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Hello all,

I have a Toshiba Satellite C660. I am trying to restore the laptop to the initial condition by the simple HDD Recovery. I have lost my old recovery disks. After completing first few initial steps, it goes to 'finishing installation' page and then gives an error message. After clicking to the dialog box 'ok' it resumes as 'Finishing installation' again. And now it has been almost 2 hours. It is still there. No improvement. What should I do ?

If I turn off the computer will my windows be completely destroyed?

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I have a brand-new Satellite Pro C660. It worked fine for a day, now it won't load windows. I didn't get around to creating the recovery disks as I've only had it a few hours (yes, yes, I know, should have been the first thing I did). All the data is present (but backed up to USB just in case) and I can see the HDDREcovery folder with all data intact. However, I can't run the app to create recovery disks. Does anyone know how to extract the images and create the media using only the command prompt? (I can get into command prompt by booting from a friend's Win 7 disk). All boot options from the laptop's own drives fail. It says "Windows Failed to Load", and I try Startup Repair but it doesn't find any errors. Any help/thoughts on this will be much appreciated!

Answer:Re: Satellite Pro C660 - How to make recovery disk with command prompt?

Hey,

It?s not possible to create recovery disk with command prompt. You have to use the Toshiba recovery media creator on Windows.

Now it?s too late for you but you can order such a disk here:
https://backupmedia.toshiba.eu/landing.aspx

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Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,

greetings

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Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

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Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117

Hi

Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

3 more replies
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I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

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This is my second attempt to recovery using the hidden image. The first attempt hung at an earlier point Loading Windows 7 ;( However on this attempt it has been over an hour on the "Setup is starting services" screen with a moving light under it.

Does anyone have any reasonable idea how much time this process takes? Thanks in advance.

Answer:Satellite C660-1F1 Toshiba HDD Recovery "Setup is starting services" hang?

Powered off after 2 hours.

Seems that it could be BIOS version currently 1.2 needs upgrade to a more recent version so I'll have a look at that. Also possible issue with bootrec maybe.

I'll update later :)

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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I recently bought a Satellite Pro L850-1UJ with Windows 8
http://www.toshiba.co.uk/laptops/satellite-pro/l850/satellite-pro-l850-1uj/

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it


Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at https://backupmedia.toshiba.eu/landing.aspx

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,

TOSHIBA C670

Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition

Hi

Maybe this thread about a similar theme would be useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=53952

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:
http://backupmedia.toshiba.eu/landing.aspx

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I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?

Hi,

A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.

By

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Relevance 58.63%

Hello,
I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.
Regards,

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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

2 more replies
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Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112

Hello

Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

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I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?

Thanks.

Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

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I want to create 2 partitions in my hdd but I have no idea how to do it. I have 80GB hard disk. I have recovery CD and I want to ask if anybody knows is this possible to do it by that recovery cd.

Thanks for any help!!!!!

Answer:How to create partition in Satellite 105 via recovery CD?

Hi nina,

Use the Expert Modus with the recovery CD.

You make a Partition with the recovery CD

- Choose ?Expert mode? pressing number two
- Click OK and press ENTER
- Choose LOCAL - DISK - FROM IMAGE
- Look in: must be selected to CD-ROM drive
In the middle window choose GHO file and press ENTER
- Using TAB button you must mark information about drive and so on and press ENTER
- Using TAB button mark again middle part of window (blue line) and with space bar activate ?New Size? box
- Put inside new partition size and press again ENTER button
- The question ?Proceed with disk load?? confirm with OK

or use the Partition Magic 8 this is a good and a simple Software for Partitions of the HDD.

I Hope this is a Help

By

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Relevance 58.63%

I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

Answer:Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

4 more replies
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I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here http://support.toshiba-tro.de/kb0/FAQ350072001GR01.htm It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30

Hi

It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

3 more replies
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Just bought an NB550D-109.
Pretty happy with it, but I do have a couple of questions though.
Is there a reason the recovery partition, labled Data, is half the size of the drive?

Can this partition be resized to give more storage without compromising the recovery wizard?

Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Or should I leave them installed and just disable them from startup?

Answer:Satellite NB550D-109 - Recovery partition

> Is there a reason the recovery partition, labled Data, is half the size of the drive?
To be honest I don?t understand your question. Recovery partition is about 10 GB and recovery image is about 8GB so I don?t understand what do you mean with ?half the size of the drive?.
> Can this partition be resized to give more storage without compromising the recovery wizard?
At the moment I?m not able to give you proper answer. Open ?Disc management? option, make a screen shot and let us see the partitions structure. Then I will be able to discuss about all partitions.
At the moment I can say one thing only: do not change anything. Changing partitions structure HDD recovery installation can be cancelled.
> Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Some of them can be uninstalled but I don?t know which of them you don?t need.
Let us know which of them you want to remove from the system.

One more thing: don?t make too many experiments before you have created recovery USB disc.
Please read Toshiba?s user?s manuals and pick up info about recovery installation and recovery USB disc creation.

1 more replies
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I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Thanks.
__________________
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

5 more replies
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hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

Answer:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media - https://backupmedia.toshiba.eu/landing.aspx

1 more replies
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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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Hi,

I normally use DBAN to wipe my disks, however, I'm interested in doing this on a laptop without destroying the recovery partition.

Basically on a Satelitte L300 I would like to wipe the HDD using DBAN (Darik's Boot & Nuke) (but preserve the recovery partition) and then do a clean install of Windows 7. Is this possible or do I need to look at another alternative?

Thanks

Answer:Re: Satellite L300 - Keep recovery partition when using DBAN

I don?t use DBAN and cannot give you proper answer but one thing I must say: create recovery DVD using preinstalled ?Toshiba recovery disc creator? and after doing this you can do whatever you want.

If something goes wrong you can install OS using these discs.
Please note: when you install own Win7 using non-Toshiba disc saved recovery image has no sense anymore because you will not be able to start HDD recovery anymore. To get factory settings again you must use Toshiba recovery DVDs.

3 more replies
Relevance 58.22%

Help please


I am trying to access my recovery partition on my Satellite A660-18N and I could not find it.
I ve made a stupid thing I ve instaled a fresh Win7 from a cd from my friend without touching the hddrecovery partition.Now I have the fresh copy instaled but I want to go back to the factory one.


It seams from what I ve read on forums that the win7(being different then the one on recovery partition) that is instaled at the moment can't see the recovery partition any more (something was delleted when I ve instaled the copy from my friend.).

is there something i have to replace to boot into it or is there a way to fix it?

Thanks .

Answer:How to access Recovery partition on Satellite A660?

> I ve instaled a fresh Win7 from a cd from my friend
After doing this there is no way to start HDD recovery installation anymore.
Have you created recovery DVDs following advice in User?s manuals document?
If not only way to have ?factory settings? again is to order original Toshiba recovery disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx

Sorry. :(

6 more replies
Relevance 58.22%

Hi

I formatted Windows 7 with a Windows XP CD but failed installation. I wanted to know how to access the recovery partition to set it to factory default, all there is on the laptop at the moment is ubuntu but I'm sure I saw an extra partition which should contain the recovery files as the laptop did not come with a recovery disk and unfortunately I didnt create one.

How can I access the recovery partition on the laptop bearing in mind I formatted the drive Windows 7 was installed on or do I need to activate or something like that?

Any help much appreciated

Answer:Re: Satellite Pro L450D-12X - How to access the recovery partition?

Hey,

On second partition of your notebook (data partition) you can find a folder called ?HDDrecovery? and it contains the recovery files. The problem is that you can use the HDD recovery feature only with preinstalled operating system. This would mean in your case it?s too late now and it?s not useable anymore.

Have you created the Toshiba recovery disk as mentioned in user manual? If yes you can use this disk to restore the original factory settings. Just boot from this disk and follow the screen instructions.

If you don?t have the recovery disk you can order it here:
https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 58.22%

Hello, 1,5 years ago I bought Toshiba C55D-A-13G and two weeks ago my HDD was broken, after that I bought new one, but now I don't have operating system because it was on recovery partition and serial key on laptop isn't a installation key for windows 8.1. So what can I do in this situation? How can I recover my recovery partition on new HDD?

More replies
Relevance 58.22%

I have upgraded windows 7 Home premium to Win 7 professional. Please could you give me some guidance to update (or overwrite) the recovery partition so that Win 7 Pro becomes the default O/S, and all the Toshiba Satellite L750 drivers and software are included (bluetooth, and wireless software & drivers etc).

I have already created a new system image on the recovery partition, and a system repair disk.

Supermalx.

Answer:Overwriting the Recovery partition on Satellite L750

Something like this is not possible. Original recovery image cannot be modified or changed.
I just hope you have created recovery media (DVD or USB) before you have made any changes.

Using this created recovery media you will be able to install original recovery image anytime you want.

If you have more questions you are welcome.

3 more replies
Relevance 58.22%

Hi.

Toshiba Satellite L850 laptop. PSKDGA-02Y012. The original HDD failed in workmates same laptop so we replaced both HDD after creating a recovery usb stick. Then used that to restore the OS to original OOB status.
That worked fine and laptop is running great but now I want to PUT back the Recovery partition (now only on the usb stick i think) to the new HDD.

Simple to shrink the HDD C: (partition 2) on the HDD but then how to transfer twhats on the usb stick (recovery usb stick) back onto the HDD?

Thanks for any help.

Minsik..

Answer:Satellite L850 - How to put BACK a recovery partition on to HDD?

Hello Minsik

When you buy new notebook you will get it with preinstalled operating system (recovery image). Original recovery image is saved on HDD on recovery partition.
Every notebook owner has option to make recovery image back-up and create recovery media. It could be DVD or USB media. You can do it using preinstalled Toshiba recovery media creator tool.
This tool will create bootable recovery media that can be used for original recovery image installation if there is problem with HDD recovery image installation or when HDD is defective and must be replaced.

In case that HDD is defective and must be replaced or notebook owner want to upgrade HDD you can install original recovery image using created recovery media (USB). After recovery image installation you will have the same situation as on first start after notebook purchase. With other words notebook will have factory settings again.

In this case original recovery image is already copied on new HDD and you will also be able to start HDD recovery installation. So there is no reason to copy recovery media onto HDD.
Please note: HDD recovery installation will work with factory settings only.

If you have more questions please feel free to ask.

Good luck.

5 more replies
Relevance 58.22%

hi (again)

I'm trying find find the recovery key(s) for hdd partion if any one knows them I would be greatful

regards mat
thanks for your help

Answer:Satellite T110-11U - Where to find HDD partition recovery key?

Hi buddy,

Which keys you mean exactly? That?s not clear enough.

Furthermore the notebook doesn?t have a recovery partition. If you mean the Windows RE partition that is hidden, that?s not a Toshiba feature. It?s a Windows feature and has nothing to do with Toshiba.

The HDDrecovery files are stored on a second partition of the HDD. You can start this feature if you go in advanced boot menu and select ?Repair my Computer?. The factory image will be loaded and installed.

On the bottom side of the notebook you should find a serial number for Windows on a sticker. It belongs to the preinstalled Windows version can?t be used with normal Windows disks.

3 more replies
Relevance 58.22%

I have a satellite A500-134, the recovery partition drive shows that it is 100% free and HDD recovery folder is shown in the D drive (the laptop comes with 2 visible partitions C and D with 232GB each). I found the recovery drive partition when I was looking at disk management in windows.

So does this mean that I can delete the recovery drive as nothing seems to be in there?

Answer:Satellite A500-134 - Recovery partition is empty

Hi

Why do you want to delete the Windows RE partition?
On this partition Windows saves files to restore the computer or to fix problems.

Here is a good article about this:
http://en.wikipedia.org/wiki/Windows_Recovery_Environment

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Hello,
I have a Toshiba Satellite A300-1MM laptop. I want to factory reset the Windows Vista OS, but leave the other OSes I have in the state they are. I am attaching a screenshot of the disk management selection and the :My Computer:.
I want to reinstall Vista from the recovery disk to the partition I currently have them, without messing other ones.
As boot loader I am using GRUB 2.0 (Ubuntu 14.04)

I want to keep the current partitions and replace Vista.
(I know that i have accidentaly deleted the recovery partition, but i have recovery disks so do notworry)

Thanks in advance , for any other definitions, ask me.

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Hello,

I have a problem accessing the recovery partition on my HDD. My laptop crashed after a software conflict with a braodband dongle. I managed to uninstall the software in safe mode but when I went to restart it the laptop went into start up repair and couldn?t solve the issue.
Now I want to recover the system but when I enter "repair my computer via the F8 start-up menu I get as far as entering the keyboard type and then get the message:

"You must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. Please click OK to restart the computer."

Widows won?t boot in any mode now so I have no idea how I will log in and to make things worse I have no recovery disc. The operating system is windows 7

Please help!!!

Answer:Cannot enter recovery partition on Satellite L450D-119

hi,

> "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer
> administrator for assistance.

As I understand, you haven't put any logging password.............

> so i have no idea how i will log in and to make things worse i have no recovery disc

You can order it for money:

[Recovery disk|https://backupmedia.toshiba.eu/landing.aspx]

or get Win copy disk to install, all drivers/utilities are available on driver page

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Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?


Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:
https://backupmedia.toshiba.eu/landing.aspx

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

3 more replies
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toshiba satellite l655-128

my recovery partition crash

i need CD/DvD/Usb recovery

where i can get it??

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Hi,

as I was planning to migrate the HDD to a ssd I resized the windows 8 disk, and then moved the toshiba recovery partition just after the windows 8 system one, but it seems that this move actually changed the properties/id of the partition.

Could you please tell me the SET ID properties for the toshiba recovery partition so I can change it again?
The partition size, content and everything else it's untoched, but when I try to open the recovery tool it says it cannot find the recovery partition.

I know I should not mess up with the partitioning, but I want to change the laptop to a faster disk.

Thanks a lot.

Nicolas

Answer:Satellite P855 - need recovery partition properties

Hi Nicolas

Now it too late for anything. Partitions structure is changed and you cannot get it back to original state.
Changing HDD to SSD is not the problem but your mistake was that you didn?t create recovery disc or recovery USB media.
After changing HDD to SSD you could use this media to reinstall OS. In this case new recovery partition would be created automatically.

What you need now is recovery disc for clean recovery image installation.

3 more replies
Relevance 58.22%

Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7

HELP

Answer:Satellite L500 - recovery partition missing

Hi

If you didn?t create a recovery disk, then you will need to order the disk from here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

2 more replies
Relevance 58.22%

Hi all.

I have modified the partion of my HDD, now the preistalled Recovery Partion is not available anymore.
I understand that in this way the partion table was modified and so the Recovery Partition cannot be found in order to restore the factory settings or to create a recovery disk.

However, the recovery partition is still on HDD and its contents seem to be correct.

Is there a way to make the recovery partition available yet?
(At the moment, I can use the lapton only by booting it from a"live cd")

Thanks in advance.

Answer:Satellite L50-A-1D6: restore the preinstalled Recovery Partition

> Is there a way to make the recovery partition available yet?
As I understand you recovery partition is still available but problem is that recovery installation tool cannot find it anymore. Recovery partition is visible only in case that notebook has original ?factory settings? and originally defined partition structure.

Unfortunately now you will not be able to start recovery image installation.
Have you created recovery media following instructions described in user?s manuals document?

3 more replies
Relevance 58.22%

Hello.


I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.

So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.

My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?

Thank you in advance for any suggestions.

Answer:Re: Unable to use the recovery partition on Satellite L505D

Hello

To be clear: there is only one way to use recovery image saved on HDD and install it.
Exact step-by-step description how to do it you can read on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If this will not work, only way to do it anyway is to use recovery DVD. Question is: has your friend created these discs?

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I have a friend?s Satellite L350 laptop which I attempted to repair, but the HDD is faulty, so badly I can't create restore disks. I cloned the image partition to another HDD (yes I created 2 partitions) which is a western digital, but for some reason when pressing F8 I can't get into the restore option, but I can on the faulty drive, is this because you have to use a Toshiba HDD only?

Thanks in advance

Chris

Answer:Re: Satellite L350-170 - cannot use cloned recovery partition

Hello Chris

It has nothing with Toshiba HDD. This option works when notebook is preinstalled with original recovery image. This with cloned partition will not work and HDD recovery option will not be listed in ?advanced boot options?.

Only when you install recovery image on this new HDD it will works.

One more thing: this old L350 works very good with Win7 32bit so if possible install it instead of using original Vista.

5 more replies
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Hi

I have a Toshiba Satelite A 100 - 786 model.It has a HDD of 120 GB.n which 1.5 GB isa factory Setup partition and the reast is for my usage i guess its for Win Re ...but i dont wsant this partition wat do i haveto do.I used the disk Management but this 1.5 GB remain Unallocated and it does not even gets extende.Pls advise.

Thank You

Moosa Anis

Answer:I want to Remove the 1.5 GB recovery partition of my Satellite A100-786

Hi,

why do you want to remove that partition? Because of additional harddisk space you will gain?? For the cost of a really nice and comfortable recovery system which is really good? Postpone, if your system has some serious problems and you want to recover your machine, what will you do then?

So if you are really sure that you want do it, then make it like following described:

Grab a cd-image of the windows-live-cd "UBCD4Win" (http://www.ubcd4win.com/), burn it to cd, boot it and modify your partitions with it, should work withour problems.

Greets

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Relevance 58.22%

My brother was playing with my laptop, apparently accidentally deleted partitions on my HDD recovery so that I can not pre-install the system now. What should I do?

Answer:Satellite Pro R850-15H - deleted recovery partition

Now you have two options:
1/ you can order original recovery image for your notebook model on https://backupmedia.toshiba.eu/landing.aspx

2/ you can install own OS version. All necessary drivers, tools and utilities you can download from http://www.toshiba.eu/innovation/download_drivers_bios.jsp

If you have more questions you are welcome.

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I shrank the C: Partition without touching the hidden Recovery partition (First partition on the HDD) and made a new D: partition for data.

Now the recovery program fails to find the recovery partition which is still intact and unchanged.

How can I get a recovery USB drive made now?

Is it possible to change the drive letter of the hidden partition so that the recovery program finds it?

Answer:Satellite C855-1GR - No HDD Recovery Partition Error - But there is!

I don?t know which OS do you use but first partition has nothing to do with Toshiba recovery files. First partition is WinRE partition and it belongs to operating system.

Your posting doesn?t offer some important info for better understanding.

Which notebook model do you have exactly?
Which OS is preinstalled on it?
Is preinstalled OS original OS that you?ve got with your notebook?

17 more replies
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Hello

I wanted to Format My computer.
I Restart My computer then Pressed on 0, and then choose the system configuration then Formate hard disk.

when I Restart My computer then Pressed on 0 Again , It Did not work


I did "nt find find operating system!

How do I recover operating system?

Thanks

Answer:I lost recovery partition on Satellite C50-B863

Hi imksa

You have a problem now. Obviously you have formatted whole HDD and also deleted saved recovery image on recovery partition. This can be done if you have already created recovery media (USB or DVD).

I presume you don't have such recovery media, right?

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Hello all,
Question for you , i have a toshiba and when i turn it on it doesnt give me a splash screen it bots right into the recovery partition what can i do so i can get my splash screen back and hange boot device ? I cant even get into the BIOS.
Chris

Answer:Toshiba satellite booting to recovery partition

Hold down the F2 key and then power-on the computer.

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I have satellite A300 with pre loaded Vista home premium OS, due to some reason I had to format the entire disk and I lost my OS recovery partition.

Can any one help me in getting my os partition?
I had checked with the service centers they said I can use the OS recovery partition of similar model.

So I request everyone if anyone can provide me the OS partition, I would be thankful to them.

Please contact me at [email protected]

regards
anup

Answer:Satellite A300 - I lost the recovery partition

Hi!

I think you did understand something wrong.
On the Toshiba notebooks there is no recovery partition, they have a HDDrecovery folder that contains the factory settings.
I recovery partition that you mean is a Window Vista feature, not a Toshiba.
Here is a useful link to this: http://en.wikipedia.org/wiki/WinRE

The HDD recovery folder is stored on the second partition of the notebook. You can use the HDD recovery function if you go in the advanced boot menu, choose ?Repair my computer? and select the Toshiba HDD recovery function.
But I think this is too late now?

Did you burn the Toshiba recovery disk? Normally you can burn the factory image that is stored in the HDD recovery folder on a DVD by using the Toshiba recovery disk creator. Therefore you get always a remember message or popup that you have to do this.

If you didn?t do this and you want the Toshiba recovery disk you must order a new one. You can do this here: https://backupmedia.toshiba.eu/landing.aspx

I hope I could help you. Do you have more questions?

Bye

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I need reset hdd to factory settings, but can't access to recovery startup. I read this manuals

http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm
http://aps2.toshiba-tro.de/kb0/HTD16036F0000R01.htm

this information don't work for me. This utility I don't have at all.

My L750 Serial No. 7b421068w

I tryed run recovery partition, I turn off notebook, and turned on holding keyboard button "0" and tryed other buttons F1-F12, but system just beeping with empty black screen and then Toshiba menu shows up and loading Windows as usual.

There is a "HDDRecovery" factory folder on logic drive D: with all default recovery files

Message was edited by: UnWar

Answer:Satellite L750 - Access to HDD Recovery partition

I found Toshiba Recovery Media Creator from mytoshiba.com.au, but utility didn't even start. It says something about unable find hard disk driver, unable find recovery partition.

Maybe it not exact utility what I need, I can't find *Toshiba HDD Recovery Tool* from manual.

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Relevance 58.22%

Need to run recovery procedure but lost the partition on the HD. Since the product key is stored in BIOS/UEFI i wonder if i can use the iso provided by Microsoft 8.1 + drivers posted on Toshiba site.
Is this possible or must i purchase the recovery disks from Toshiba?
The OS mentioned there is Win 8 RTM 64-bit

Answer:Recovery partition lost on Satellite C870D

Yes you can use iso file and drivers offered on Toshiba download page but you cannot use product key for activation. As far as i know this key belongs to original recovery image that you got with your machine.

1 more replies
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Hello,

First of all, I've got a A200 1BP Vista Home Premium and I lost the product recovery disc and I want to create one with Toshiba Product Recovery Disc Creator or Vista's "recdisc.exe".

They both failed as I had a message "No HDD Recovery Area!" which then I looked at the "Disc Management" section and couldn't find any unnamed partition.

There were two Primary Partition which were 1.46 GB "Healthy (EISA Configuration)" and my Vista (C:).
So what should I do? Can I create a recovery partition?
Or can I fix the Recovery Disc Creator? (v. 5.0.0.5)

PS: I recovered my computer many times with my CD, which probably used my recovery partition.
Seriously, I'm out of ideas and I don't wanna lose 50 bucks just to have another copy of PR Disc.

PS2: I used press "0" and "F8" thing too, they didn't work either.
Is there any way I can restore without any discs?

Message was edited by: darthbabam12

Answer:Can't find recovery partition on Satellite A200-1BP

> There were two Primary Partition which were 1.46 GB "Healthy (EISA Configuration)" and my Vista (C:).
>So what should I do? Can I create a recovery partition?
>Or can I fix the Recovery Disc Creator? (v. 5.0.0.5)

It looks like the HDD recovery partition is missing?
The first partition 1.46GB is created by Vista automatically and the C partition is the system partition? the HDD recovery partition does not seem to be available?

> PS: I recovered my computer many times with my CD, which probably used my recovery partition.
Did you recover the Vista using the Recover disk or what disk did you use???

If you installed the system using Vista Microsoft disk then this was a big mistake because this has deleted the HDD partition?

> Is there any way I can restore without any discs?
Either you will use a MS Vista disk and the missing drivers you could download from Toshiba page or you will order the Toshiba recovery disk? don?t see other solution?

2 more replies
Relevance 58.22%

Hi all, (sorry for my langage because i am french)

I have a Satellite U940-117 and after a error, i have delete all partition on my PC.

Is there a. iso that allows the computer to reinstall the factory?


Cordially.

Answer:Satellite U940-117 / How recovery default partition

No. If you didn't create recovery USB you have problem. With other words you must order recovery media from Toshiba.

Recovery image cannot be downloaded.

3 more replies
Relevance 58.22%

On my Satellite L450D-11V with Windows 7 Premium 64bit, Tempro today indicated there was an important update that replaces the recovery partition with a new one, to get over the problem of an error message on laptops with more than 4GB RAM. Even though I only have 3GB, it says the update is for everyone as you may upgrade to over 4GB in future.

That's all very well, so I downloaded it and tried to run the unpacked .exe, but half way through installation, it stops and tells me the update is only for 64bit versions of Windows 7....which mine is. I've only had it five days, it came with Windows 7 Prem 64bit, and I've definitely not used the 32bit downgrade DVD...and it clearly states "64bit operating system" in My Computer.

Answer:Satellite L450D-11V - Recovery partition update

Hi

Which update do you mean exactly? Can you post some informations please like file name, etc.?

Normally there is no recovery partition. There is only a folder called ?HDDrecovery? on the second partition where you can reinstall Windows from this folder. On Vista and Windows 7 there is a hidden partition but it?s the Windows recovery environment and has nothing to do with Toshiba.

Furthermore I don?t use TEMPRO because install the updates manually if it?s necessary.

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Hallo,

my satellite u400-22z came with a big fat "hdd recovery" folder on the hard drive - yes I know what it's for,
but the insufferably awful version of windows vista that came with the machine made me decide that, in a case of system fault, I will not again install that failed attempt of an operating system.
So I don't care for that recovery data.

So those ~ 11 GB of junk sitting on my drive is bugging me, I cannot delete the HDDRecovery folder, it it somehow protected from deletion.

How can I circumvent that ?

Also, is it safe or can I make it safe, to use the seemingly hidden small partition (is this for recovery also?) I found, which is IIRC ~ 2GB or so big, for own purposes, without wrecking my current windows installation ?

Thanks in advance,
Steve

Answer:Satellite U400-22z - How to delete HDD recovery partition

Hi,

If you have made a recovery disk and don't want store hdd recovery folder on hdd, you can remove it.

> I cannot delete the HDDRecovery folder, it it somehow protected from deletion.

You remove it as always you do to remove any files from your system.

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Relevance 58.22%

Hi,

I accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside) and have tried to create my recovery disks using the 'Recovery Disc Creator' but it is telling that it cannot find the recovery partition :(

I tried fishing through the ini files for the recovery disc creator to find where it looks for the partition, but couldnt find anything...

One thing i have noticed is that now it is recovered, it appears as an NTFS fs (i think before it was an Unknown FS type??) and has volume label 'HDDRECOVERY'.

Any ideas as to how i can either:

a) trick the recovery tool into using the recovered partition
b) make the partition look exactly like it did before i deleted it, so i can use the tool as is.

Would really appreciate any help - want to make those recovery disks for my vista ultimate before i go dicking around and whacking backtrack on it :)


ta

frank

Answer:Restore recovery partition on Satellite Pro A200

Hi

> accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside)
I wonder how you have restored the deleted partition. Possibly the recovery partition parameters are not the same as before and therefore the 'Recovery Disc Creator' doesn?t work correctly.

Unfortunately, in my opinion you will be not able to trick the recovery tool if the recovery partition cannot be found.
You can only rename the NTFS FS partition. This can be done in the disk management console.
But I don?t think that this will solve this issue.

It seems you will have to reinstall the whole OS again using the Toshiba Recovery CD or the original Microsoft Vista CD

bye

1 more replies
Relevance 58.22%

Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under https://backupmedia.toshiba.eu/landing.aspx

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

2 more replies
Relevance 58.22%

I have just created my two recovery DVDs for my new computer and I want to know if I still need my 113GB partition on my computer?

Answer:Re: Satellite A300-27H? Do I need HDD Recovery partition after creating DVD

Hmm?.
The Recovery disk would set the notebook back to factory settings? this means that the Recovery disk would format the whole HDD and would create the same partitions like at the first day of purchase? it should create also the HDD recovery partition too?

Therefore in my opinion you could delete it if you don?t want to have such partition on your HDD?

Cheers

5 more replies