Computer Support Forum

Satellite C70D-B-307 HDD Recovery

Question: Satellite C70D-B-307 HDD Recovery

Good evening,

I'm sorry to disturb,
but I find myself in a situation to which I find no solution,
that's why I come here asking for some help.

A friend has just purchased the following laptop:
- Satellite C70D-B-307

but the worry is that apparently it is impossible to have access to the HDD recovery to execute the factory restoration.
I try all possible solutions that I find on the web and none of it works.

what to do ?

does Toshiba sell the recovery DVDs that will restore the computer to its factory state?

Thank you very much .

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Preferred Solution: Satellite C70D-B-307 HDD Recovery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I have a Satellite C70D-A-114...

i hardly used it because it was slow

so i wanted to sell it

first i wanted to set it back to factory settings

doing that, in that process i seem to have deleted all files

so now i get message no bootable disc etc.

Tried everything, there is simply no recovery file

So where can i find such a file for free? It's just not normal that it is not on the site.

Answer:Need recovery files for my Satellite C70D-A-114

All you can find for free are all drivers, tools and utilities. Original recovery image (software package) is not for free and if you need it you must order recovery disc directly by Toshiba.

You can order it on https://backupmedia.toshiba.eu/landing.aspx

By the way: in user’s manuals document is clearly described how you can create recovery installation disc. I’m wondering you didn’t make it in the past.

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I have a C70D-A-107 and want to speed up this notebook. Already placed 4gb extra memory so the notebook has now 8gb internal. I doubt whether it is usefull to put in 2x8gb. I think the processor is just to slow. It has a AMD E1-2100 inside. Is it possible to put in another (faster) processor?

Answer:Speed-up Satellite C70D-A-107

The Satellite C70D-A-107 was equipped with an AMD Essentials E1-2100 Accelerated CPU (1,00 GHz, 1 MB L2 Cache)
It’s not the fastest CPU therefore the notebook performance isn’t the best…

But CPU upgrade isn’t officially supported by notebook manufacturer... therefore I don’t think that you will be able to upgrade the CPU…

I read about successful Intel CPU upgrades but did not meet anyone who was able to perform an upgrade with an AMD CPU

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Hello everybody,
the Toshiba Sat C70D-B-317 (PSCLEE01L009FR) is on it's way and I don't have it for the moment but I would like to know if there is a way to add some Ram to this machine without opening everything?
Also, is it possible to change the HD in the future in the same conditions?

sorry, but it's my first PC laptop and as a Mac user I'm completely lost with all these models and different serial numbers.

I thank you in advance for your answer.

Thierry

Answer:Satellite C70D-B-317 - Ram upgrade

1. yes you can upgrade your RAM, This laptop has 2 slots with one 4GB standard so if you would you can put one more 4GB. With 2x4 you have Dual-channel and that works much faster than single

I don't know if your HDD can e upgraded. When it's not possible you can always buy a external HDD

I hope i helped you

Greetz

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I want to upgrade RAM with additional 4 GB but at the bottom of the notebook there is no RAM cover so I don't have access to the RAM slots.
I don't want to cancel valid warranty so I don't want to open it alone.
What should I do ???

Message was edited: posting has been translated

Answer:RAM upgrade on Satellite C70D-B-302

Hi

You can contact nearst Toshiba service provider and ask for help. They can do this for you.

Addresses and phone numbers you can find on http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/

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Hi,

i see that the site don't provide all download drivers. In the device management I have still 2 drivers missing
pci encryptions/decryption controller and unknown device.

Can someone help me out with it?
Thanks

Answer:Need some drivers for my Satellite C70D-B-10U

According notebook specification your machine was delivered with preinstalled Win8.1 64BIT ML.
Original preinstalled version is perfectly configured with all necessary drivers.

The question is: what are you doing with your machine?
Do you try to use some older Windows version?

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My wive purchase this computer coupple of months ago. It was from the beginning ferry slow on windows 8
The wurst laptop we ever had. We feel robbed of our money.

2 months ago we started with Ubuntu. It Still slow. IS there anybody with the same problems?

Greetings

Marco

Answer:Satellite C70D-A-108 is very slow

Hi Marco

I don't have this notebook model and cannot confirm what you wrote but fact is that almost all new notebooks are pretty slow at the beginning. Many applications are set to start with Windows and this, of course, slows down boot time.
Windows updates are also set to automatic so in the background the machine will download and install many updates so this will slow down your machine rapidly.

In my opinion you should install original OS that you got with this machine and optimize it a bit.
Remove all useless stuff, change start-up option and disable automatic Windows updates.
In the past I have noticed that original preinstalled antivirus is also responsible for notebook?s performance so I don't use original preinstalled application but my own version of Avir Antivir and it runs perfectly.

Check all these options and I hope your machine will run much better than before.

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I'm looking for a new display for my Toshiba Satellite C70D-A-11K!

Please help!

Answer:Need new display for my Satellite C70D-A

Hi

The Satellite C70D-A-11K was equipped with the 17.3" LED color LCD panel with the supporting max resolution of 1600 x 900 px
You should be able to order such display panel from local Toshiba authorized service provider or you could check some 3rd part online dealers who provide compatible notebook parts…

As I mention above: you should look for the 17.3" panels.

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Hello,
Just bought a Satellite C70D with Win 8.1. Everything works (as far as I know until know), except boot from DVD. I disabled in the bios the Secure Boot and changed the boot order to DVD first, then USB and then HDD. The DVD drive starts, but then it skips to the HDD and Windows is started. First time I tried there was a message like "DVD boot not supported" or something like that.
The DVD is bootable, so that is not the problem.
I would like to install Linux Mint alongside Windows.
Anyone solved this problem already?

Answer:Satellite C70D - How to boot from DVD

Update: changing from UEFI to CMS in the BIOS Advanced tab makes it possible to boot from DVD, but Windows won't boot anymore.... Is there any possibility to boot from DVDE and still be able to start Windows as well?

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my image flickers once regularly, get different colors / stripes image ; and especially when I Moves MyScreen and HE charge the laptop Horrible Slow on Since My Screen Flickers

Answer:Screen is flickering on my Satellite C70D-A

Hello

It is not easy to understand your problem.
Do you use your notebook with original Windows that you got with your notebook or maybe own OS version?

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Hi All,

I have an Satellite C70D-A-11D ... when I use once the FN Key to do a Print Screen or use the Screen-Zoom on the Space Key...

I am not able to use the Keynumbers 1 to 4 neither the space Key to enter a space between two words...it always change between the bigger screen solution or the normal solution...

I only can change the FN Key again after change the settings in Display settings and after a reboot...
So I cant use FN without a reset with the F1 to F12 Key use and a reboot...

Normaly the FN Key works only if it is pressed...if not the normal Function of the Keys 1 to 4 or F1 to F12 will work if configured in the settings, or not?

What to do?

Kind regards
J?rgen

Answer:Satellite C70D-A-11D Function Key deactivate after use

First of all you can change between the special function key mode (without pressing FN key) or normal (standard) mode (Hold Fn first to use standard F1-F12 functions.)

This function can be changed in BIOS.
In BIOS go to Advanced -> System configuration

Check this option.

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So I bought this laptop a few months ago.
For the past few weeks the Laptop stopped playing sound.
I watched a stream in Chrome.

So actually I should be able to see the sound playing in the mixer.
But I wasn't able to play any sound or get any deflection in the mixer.

Then I installed Speccy and as this administration window popped up a sound was played and it worked.

I have no idea why the sound stopped working and why it started again.
Is someone able to help me?

I am using Windows 8.1

Answer:Satellite C70D-A-11D - no sound, random

The main thing is that you have sound again. It is not easy to say what was wrong there.
Have you installed some updates or anything else that can be responsible for this sound issue?

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Hello,

I picked up a brand new c70d-b-10u today from a well known retailer.
I turned it on, set the language, gave a computer name, hooked up to a wi fi and then it asked for Other User Password!

I never entered a password to start with so why is it asking for one?

I cannot get to the shop again until next week and urgently need to get up and running.

Any ideas greatly received.

Answer:Brand new Satellite C70D-B-10U wants a password?

Try to recover the notebook once again using the HDD recovery option.
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

The recovery procedure would reset the notebook back to factory settings… usually after that no passwords should be set…

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After a regular shutdown I cannot boot the system anymore.
System starts but does not boot.

Referring to the manual (section 6, solutions of problems) I tried to hit [F12] after power on but nothing happened.
Same when hitting [F2].

My impression is that something failed on hard disk drive.
:-(

P.S. system has Win10 installed.

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Hello,

touchpad works fine, but can't scroll with it. Already tried changing option in the menu of the touchpad, but there is no scroll-function.

Thanks in advance for your help.

Mr. Forster

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Hi all,

My grandmother recently bought this Toshiba, mostly i recommend people a Toshiba but this is going to far.

I wasn't aware that she bought a laptop untill she called me and said she needs help because she never worked with such a slow computer as this Toshiba.

So my question is

How much logic does Toshiba has? I mean putting 6GB DDR3 1600MHz RAM ( ok nice for a casual laptop ) doesn't quite fit with a >>1GHz<< processor. for the rest the specs aren't terrible.

Can somebody explain me why this laptop has a 1GHz processor with 6GB of RAM. this doensn't makes sence at all

I've a angry grandmother xD with a crappy laptop so I builded quick a pc for her where so does her work on for now

Answer:Satellite C70D-B-108 - Slowest laptop I've ever saw

Originally Posted by Jamie Legends


Hi all,

My grandmother recently bought this Toshiba, mostly i recommend people a Toshiba but this is going to far.

I wasn't aware that she bought a laptop untill she called me and said she needs help because she never worked with such a slow computer as this Toshiba.

So my question is

How much logic does Toshiba has? I mean putting 6GB DDR3 1600MHz RAM ( ok nice for a casual laptop ) doesn't quite fit with a >>1GHz<< processor. for the rest the specs aren't terrible.

Can somebody explain me why this laptop has a 1GHz processor with 6GB of RAM. this doensn't makes sence at all

I've a angry grandmother xD with a crappy laptop so I builded quick a pc for her where so does her work on for now



AMD E1-2100, 6 GB, 17.3 inch, 1600x900, AMD Radeon HD 8210, 750 GB,
that realy makes no sense they even put in a decent gpu and bottleneck it whit a 1ghz low budget AMD E1-2100.
ow well logic sometimes .
i hope it works out for ur grandmother

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Hi There,

I have had a Satellite C70D for about 18 months now, but have not used it in the past year as I have been disputing with customer services about the windows licence for the machine as I lost it when I formatted the original hard drive before installing an SSD and they wouldnt send me a copy of it. I have now bitten the bullet and bought a windows 10 licence again. However since building the machine a few days ago, I have been having a couple of issues and as it is now out of warranty, I cannot contact customer support (Who I found unhelpful even when it was in warranty!)

The first issue is when I boot up the machine, occasionally the keyboard will not work, I cannot type the BitLocker pin and I have to remove the battery and press and hold the power button for 10 seconds, this then fixes the issue for a few reboots before it goes again.

The second is that occasionally it will boot up with a red x next to the WiFi symbol, but it detects the WiFi card, usually a reboot fixes this but not always. I have reseated the card and still no avail.

Can anyone shed any light on what may be causing this? The BIOS is up-to-date as are all of the drivers.

Thanks in advance for your help

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I have 2 issues with my new Satellite C70D-B-32U.
When I put it in sleep mode, it does. But after about 5 minutes, it goes automatically to hibernate. This I don't want. And I don't want to disable hibernate, because I do use it when the laptop is not in use for longer periods. The power settings in control panel do not reflect this behaviour. In the settings, I specified that the laptop should never go to hibernate. Hybrid state is disabled.

And secondly, more importantly. Whenever it goes to hibernate, I can only wake it up with the power button. Not with the (internal) keyboard, not with the usb mouse. I would like an option to wake it from hibernate by pressing any key on the keyboard. In bios power on keyboard is set to on. Is there anything else I can change to have this available?
Actually if issue 1 is solved and the laptop stays in sleep mode, this issue is also solved since from sleep I can wake on a mouseclick which is also fine.

The OS is windows 8.1

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My girlfriend bought me a new Toshiba laptop C70D-B-10U (my second Toshiba), it is a good laptop apart from the speakers they are terrible. I didn't want my first post to be a complaint but, Toshiba cut corners when it put the speakers in this series of laptops.

Or have I not set them right has anyone else had this problem, any ideas or solutions thank you.

Answer:Bad Speakers on Satellite C70D-B-10UM

I think your notebook has only small stereo speakers and the sound is not the best. I have Satellite S50-B with Harman/kardon speakers and sound is really good.

You can try to change sound options but if you want to have better sound I’m afraid you need external speakers, Maybe BT speakers.

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since i bought it, always been slow

tried win 8.1 an now win 10 (also from scratch)

tried chrome and firefox

tried all updates on the official website

tried other hard driveS

on the task manager, processor OR hard drive (sometimes both) are always over 90% when doing NOTHING and 99% when i click any icon or link

streaming movies is realy difficult, youtube is quite impossible and i don't even talk about gaming
do you have any issue for this problem ?

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Hi

My question is in the subject line. If anyone has done this I would appreciate some tips.

regards Stuart

Answer:Can I replace the HDD in my Satellite C70D-B -00P model with an SSD?

Generally speaking yes, you can do this but problem is that your notebook model doesn't have HDD cover at the bottom side.
To have full access to the HDD the bottom cover must be removed completely but it should be done by authorized service only.

Of course you can try to do it alone but I?m afraid you may lose the warranty.
If possible contact nearest Toshiba service provider in your country, explain the situation and ask for help.

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Hey guys,

can you help me please? I need to know which wireless adapter is built into the Satellite C70D-A PSCENE.
I assume its a Atheros. But what model exactly? Need to know this because I want to install the adapter in Windows 7.

THX!

Answer:Which WLAN card has Satellite C70D-A (PSCENE)?

It must have Realtek RTL8188EE WLAN card inside.
Can you find right driver for it?

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Ever since I purchased my machine, I have been dogged with a blue screen and a reboot...once, however, I ha to take it back to the point of sale, because it just would not reboot.

The error screen in question is: 0xa0000001. What is going on?
I get this two - three times a night. how do I sort it? I'm not a geek and would like plain and simple instructions to understand....

help.....Rocky

Answer:Satellite C70D - blue screen 0xa0000001

0xa0000001 is not a usual BSOD code. Usually its something like 0x000000xx

Does the BSOD display a system file?
xxxxx.sys

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Can't get my microphone and webcam working under Win7 64.
Drivers not available on the download section of Toshiba.

What to do please?

Toshiba Satellite C70D-B-310 PSCLEE.

Answer:Satellite C70D-B-310 - Webcam and Microphone not working

All essential and necessary Win 7 64bit drivers for Satellite C70D-B are available on Toshiba EU driver page.

The single webcam driver isn?t available because as far as I know the Toshiba Value Added Package already contains the essential driver to get the webcam working.

The mic is part of the webcam and should be chosen in control panel ? sound ? recording tab

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Hi everyone, new to this,

but purchased a toshiba c70d-b-30d laptop, the thing is its stall installing running up all was going well until i was asked if i wanted to upgrade from windows 8 to 10,

i pressed yes and thats where it has been for ages, i must admit after 3 hours i thought it was done as screen looked good, but without testing performance i shut down,

turning on again this morning ready to use it looked good but would do nothing,
so thought i would do a restart and it went into keep your pc on until this is done installing 1 of 1 its been hours now,

any ideas how i can sort this,

many thank for any replies peter

Answer:Satellite C70D-B-30D - Windows 10 upgrade issue

Power off the notebook.

Then power up the unit again and press F12.
Now you should see the Advanced boot menu.
Here choose HDD recovery
Then choose language and keyboard.
Then Troubleshoot -> Advanced options ->Automatic Repair.

Hope it helps.

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Hello i'm new here :)

i bought a new Toshiba Satellite C70D-B-108 but the Fn button doesnt work. Does somebody know i can fix it? The laptop runs on Windows 8 with a "classic shell".

Answer:The FN button doesn't work on my new Satellite C70D

Check please settings for ?Function keys mode?. There are two ways to use F keys:
-Special function mode ? use F keys only
-Standard F1 ? F12 mode ? use FN+Fx key

Check the settings please.

By the way: do you use original preinstalled Win8.1 that you got with your machine?

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I have a satellite C70D-C-10 whit a AMD K16 processor and I want to know how to enable virtualization.
I've been seeing in the BIOS but I saw no options for that.

Answer:How to enable virtualization on Satellite C70D-C10V

Did you got an answer ? am also looking for the same answer. Mine C50D AMD E1 processor

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Hi,

I am new to this forum and purchased a Satellite C70D yesterday.
I went thru set up, It asked me for my email and password.

I entered this and the next time I logged in there was my hotmail profile photo.
I entered my password - no problem. I changed the language from Spanish to English etc etc.

I switched it on this morning and got the Toshiba Logo - then it went to blank screen and there was a large data entry box asking me for a password. I tried the same one and I get another screen showing a red data entry box saying "VERIFY ERROR!! Please reenter to continue!!

HELP!!

Can anyone help me please. I am operating windows 8.1

Thanks

Eric

Answer:Satellite C70D asks me for my email and password

I think I must be in the operating system as there is no need to click on the box to enter a password!!
I have no recovery disks

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Hello,

My mousepad doesn' work as it should. I tried to deblock with FN+F5, only F5, FN+F9, ... but nothing helps.
All I can do is move the cursor and use the mousepad when keeping the left mouse button at the same time.
Anyone a solution?

Answer:Satellite C70D - impossible to deblock mousepad

To be honest I’ve never heard about such touchpad behaviour.
Have you tested all touchpad settings?
If there is option to set all of them on default settings please do this and test functionality again.

Anyway, best hardware test is to reinstall operating system and check touchpad functionality with “factory settings”.

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Hi,
Since I bought my laptop Satellite C70D-B-300 i still having some problems:
1) I cannot turn off the laptop,(the screen turn off but laptop still running), even I cannot close session
2) Start menu and windows apps sometimes I cannot open (if I click nothing happen)
3) 3/4 times a day the laptop get in crash, I cannot do nothing, I need to shut down with power button (press for 10sec) even with ctrl+alt+del doesn't work
4) new problems with windows 10, i cannot open store, sometimes cortana and star menu doesn't work so I need to restart...but I guess is windows problem not toshiba

thanks in advance

Answer:Satellite C70D-B-300 doesn't work properly

There are too many problems.
In my opinion you should reinstall original recovery image and test notebook functionality with “factory settings” again.

Is this an option for you?

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Please need help . I need schematic diagram or data sheet for toshiba satellite c70d-B110

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Hey Guys,
Sorry for my english.
I am a german Guy and i search for help with my notebook.
When i start the notebook it ask me for a password. (BIOS or CMOS) i can't geht into the BIOS or start a windows or something like this only try to Type in a password.


Thanks for your help

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Hi all,

excuse the new thread but I haven't found any answers anywhere online, just speculation and it's for different models.

So I have a C70D-B-10U, running windows 7 64bit pro. When I formatted it and updated everything, it just kept crashing when trying to play back videos on Windows Media Player. I cleaned the inside and replaced thermal paste, updated to even newer drivers, and started using VLC as my default media player. It rarely crashed BUT it always does when I try to start playing games (nothing heavy - League of Legends). Laptop seems to be doing well with memory tests, no faults detected.

I've read that this could be caused by:
Faulty GPUFaulty BatteryFaulty PSUBad Capacitors on the MOBO

Has anyone had any similar experience? I've reinstalled Windows and it's the same story. If it's a motherboard issue, I guess it would be better to just get a new one?

Thanks

Answer:Satellite C70D-B-10U no warning crash (power, GPU or capacitors)

Update: I decided to test the RAM and it seems like it can't handle 8GB. Both 4GB sticks work on any slot, but when I have all of it on the machine it crashes. Do you think it is a motherboard issue?

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Hi there,

I was bought the above model of laptop for an early Christmas present which usually sits down in the living room, my old Satellite Pro sat down there with no issues however with this device the wireless signal is very low and I appear to be having it sitting right next to the wireless router (which is located upstairs in my sons bedroom), I wondered if there's any steps I could take to improve the signal?

It baffles me how a new system has such a poor wireless signal when my old Satellite Pro which was 6 years old had no wireless issues whatsoever.

My other issue is from the moment I switched the laptop on (yesterday when it was delivered) the updates on Windows Update are slow or don't start at all, is this an issue or just normal?

I'd appreciate any help or input at all, thank you.

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ODD on my Satellite C70D-A-11E (05.2014) won?t to read DVDs anymore. It doesn't matter which one I try it simply doesn't work.
Latest driver is installed.



Message was edited: posting has been translated

Answer:ODD on my Satellite C70D-A-11E wont read DVDs anymore

Hi

If optical disc drive is installed properly maybe is reading lens dirty. Try to clean it up.

Other way, if your ODD can read CDs but not DVDs it can also be hardware malfunction. The reading lens cannot be calibrated properly and cannot find the right position to read DVD media.

In such case ODD must be exchanged.

Try to clean lens up and check if the problem persists. If yes contact nearest Toshiba service provider and ask for help.

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Hi there

Pretty much every time I turn on my laptop I am being asked to enter in the date, it defaults to 1.1.2015. Does anyone know why this is happening and how I can overcome this issue? Just to be clear this happens right at the point of turning the computer, i.e. before Windows even starts to load up. It must be date/time settings of the device.

Thanks for your help in advance

Omer

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I have problems with rebooting my Satellite C70D-B-108 laptop.
Factory installation doesn't work.

When i want to instal windows 10 i get a error code 0x80080005-0x90016.

vincent

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Hello,

I have since week 1 Series Toshiba Satellite C70D-A-11E notebook,
Unfortunately, I am at the moment not really satisfied with the image.. game lags because my graphics.

My question is where can you find how much I consume from the 4 GB.

And where I can set that I consume more or less. since it is a separable memory yes.

My English is not perfect. hope someone understands.

Please reply

Answer:Satellite C70D-A: game lags due to graphic chip?

Hi

Well, I?m wondering why you purchased a unit with an internal (part of CPU) graphic chip if you want use the notebook for gaming?

The notebook supports the AMD Radeon HD 8400 graphics which is part of AMD Quad-Core A6-5200 CPU.
Such GPU is similar to Intel HD GPU which is also part of Intel CPUs.

Such internal graphic cards are not really designed for gaming? of course you would be able to run and to play a game but don?t expect too much?

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Keys 3 5 7 8 9 0 = rows numeric pad 3 5
all function keys do nothing at all ..........

I had similar problem with C670-11M I therefore put back to WIN 8.1

That can not C70D since that is new .....................
Where can I find the right drivers ??

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Satellite C70D-B-105Artikelnummer : PSCLCE-004007DUPLEASE anyone... correct link for drivers for microphone input ?

Answer:Satellite C70D-B-105 microphone missing after windows update

Missing microphone?
Does it mean that microphone is not listed in sound properties > Recording device?

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Hi,

I have a toshiba C70D-B-306 (psclee) laptop and I reinstalled windows 8.1 from a seperate DVD because i exchange the default harddrive for a fast ssd disk.

Everything works but in my device manager I have 2 unknown devices listed (with exclamation mark), as far as I know I downloaded all available drivers from toshiba support website for this laptop and installed them but the 2 unknown devices simply will not disappear.

Can someone tell me which driver I exactly need for these 2 devices?

The 2 devices are:
ACPI\ASD0001\2&DABA3FF&1
and
ACPI\SMB0001\4&FE73487&0

As mentioned, i allready downloaded all drivers for this laptop and installed them, windows is ofcourse up-to-date. Also I let windows search for drivers on the Internet and on the whole drive, but no drivers where found.

Who can give me the golden tip?

Answer:Satellite C70D-B-306 - 2 unknown devices in device list

There is a good method in order to find out what drivers are missing.
First of all you should check the DEV (device) and VEN (vendor) IDs

Here is an short instruction how to find this details:
http://aps2.toshiba-tro.de/kb0/HTD0302U00000R01.htm

Knowing the device and vendor ID, it should not be a big deal to get the right drivers.

At the other hand you should install also additional Toshiba software (Toshiba System Driver) released for Win 8.1
Please note also that there are two Win 8.1 driver areas: ?Win 8.1 update? and ?Win 8.1 32bit/64bit? categories
In case you would not find all drivers within the Win 8.1 update check also the Win 8.1 32bit/64bit categories.

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Hello,

I have buy a Satellite C70D-A-11T and pass it on Windows 7 64 bits Home Premium.
I install all the drivers and I haven't any problems.

When I want to connect it to my TV for first time, I discover there is no sound on the TV.
I try to go on the speaker (near the clock of windows), right click, sound, first tab (I think it is "Playback" in english... I have a french Windows) and my device (TV) doesn't appear.

I come back on Toshiba Support website to download the last driver "HDMI Audio driver" for my laptop, I connect the cable, and it appear in the sound properties. I select it as my default device and the sound come right from my TV.

Great !

But when I restart my laptop (with or without the HDMI cable), the TV disappear from the list in the sound properties, the only one solution to recover the sound is to reinstall the HDMI Audio Driver.
If I start the driver installation with the "advanced" option, I have the list of drivers to install and I see all drivers are already installed, but the HDMI Audio Driver will be upgraded... I install it and it work until the next restart.

Could you explain me why the version of the driver don't stay on the system, and how to make it work without reinstall it everyday ?

Thanks a lot for your help.

Stephane

Answer:Satellite C70D-A-11T - Sound doesn't work with HDMI

Anybody here ? :(

1 more replies
Relevance 59.04%

Please,

I like to download the latest release of the Utility Display for Satellie C70D-B Windows 10.

How can I do ?

Thank You

Answer:Latest display driver download for Satellite C70D-B-307 - Windows 10

Windows 10 is able to download and update the display driver automatically…
Go to device manager, choose the graphic card and click above on DRIVER UPDATE

4 more replies
Relevance 59.04%

Hi everyone,

my Toshiba Satellite C70D-A-11D is beeping when I try to start it. The Beep Code ist 2 long, 2 short, 3 long, 2 short.

The screen ist black and there is no POST message.

Any Idea what is wrong? Sometimes the Notebooks starts, but most times not.

More replies
Relevance 59.04%

Would be grateful for any advice to remove the back panel.

I've removed battery, ~16 screws + 1 tiny screw at the optical drive and whilst it does 'unclick' everywhere else, there seems to be something stopping the panel being removed just above the battery compartment and don't want to force it.

Even our IT guys at work cannot work it out.

PLEASE HELP.....my new laptop is very slow so have purchased RAM but can't access the back.

Answer:Satellite C70D-B-30D: How to access back panel after ~16 screws removed

At first I must say that you should not remove bottom cover alone because it will cancel valid warranty. If there is no RAM cover, RAM should be exchanged or upgraded by authorized personal only.

I know every of us think it is easy to do and want to do this alone.
What I know is follow:
2 screws in the middle are fixing the keyboard. What must be removed are 14 screws and small flat screw at the optical drive. That’s all. There is no other hidden screw.

Of course there are also small plastic holders and bottom cover must be removed very gently.

1 more replies
Relevance 59.04%

I've added this Satellite C70D-A-111 to an existing network which includes an printer.
Other devices can print OK but not this Toshiba.
The message is "Printer is in Error State".

If I connect the Toshiba to the printer via USB, it prints OK.

Can somebody steer me in the right direction please?

Answer:Satellite C70D-A-111 - Can't print using network printer but USB connection works

Do you use this printer at home or in your company?
I mean if you use it in your company ask system administrator for help.

4 more replies
Relevance 59.04%

Hello everybody,
brand new C70D two days old, if I want to look a Youtube video full screen after a few minutes, the C70D stops, blue screen with a message : your computer gets a problem, we collect informations ect.
After a restart the same problem comes again a few minutes later.
I have 14 days to accept this machine, but if it's a graphic card problem I prefer to return it to the vendor.

I thank you in advance for your answer.

Thierry

Answer:Satellite C70D sops after a few minutes with YouTube full screen

It's me again after viewing this youtube video :
https://www.youtube.com/watch?v=rpR4_SZjyzU

I've try but after more than 40 minutes, the little C70D stops again :-(
Anyone with a solution ?

For the rest as a Mac user, with for the first time with a PC, not bad at all.
Firefox, Thunderbird, FileZilla, Open Office, Processing are working fine.

Thierry

2 more replies
Relevance 58.22%

The Brightness keys have stopped working after the migration Windows 8.1 to Windows10 (Satellite C70D-B-307).

Answer:Satellite C70D-B-307 - Brightness keys stopped working after migration Windows10

Solved

9 more replies
Relevance 58.22%

Today I tried to use the free windows 10 upgrade.
After a few seconds I get a message that 'Installation of Windows 10 Upgrade can't edit/adjust the partition reserved for the system'
It then starts deleting the installation-files, and exits......
Anyone any idea how to solve this, and make the upgrade work ???

Answer:Windows 10 upgrade on Satellite C70D-A-11E can't edit partition reserved for system

Solved It myself, the problem was that the reserved partition for the system was only 100 MB !!!
Extended the size to 350 MB (as it should be !!!)
Problem Solved !!!

1 more replies
Relevance 58.22%

Hi,

since a while my Laptop gets a blue Screen several times a week, Messaging: PAGE_FAULT_IN_NONPAGED_AREA.

Latest dumps as per attachment.

How to recover from this?

Please help.

Thanks,
Alex

Answer:Satellite C70D PAGE FAULT IN NONPAGED AREA - frequent BSOD

I also get this error sometimes, all my BSODs can be found here - http://answers.microsoft.com/en-us/w...7866#LastReply
Most of the drivers are probably outdated and not for Windows 10.. For example my BSODs are caused by Atheros Qualcomm AR8171 driver..
BUMP...

2 more replies
Relevance 58.22%

I've only noticed today that when I turn up my laptop's volume up to about 28 (even with headphones in), there's this high pitch noise that comes from the speakers. And I'm sure it's the speakers and not anything else.
But the sound is sort of that real ear-killing noise so I can't listen to it for long. It even sometimes sounds like thousands of crickets - a complete nightmare

But with my volume at any level below 28 I can listen to whatever through headphones without the sound bothering me.

Does anyone have any ideas for a solution? I do know a thing or two about computers but nothing about anything extremely technical and I'm not sure if I want to take it apart, unless I really have to.

If you could help me it would be appreciated!

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Hello all, I have a Satellite L675. In the recovery wizard, there is an option for "Erasing the internal hard drive". According to the user manual, I am given the following warning: "Erasing the internal storage drive will delete all data on the drive, including the partitions",

Will this recovery wizard option actually delete the hidden recovery partitions (sda1 and sda3), wiping the entire hard drive, or just the user-created partitions (sda2, AKA C

Thanks for clarification on this.

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Hi,

I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

4 more replies
Relevance 44.69%

Had to use Recovery disc recently only to discover, too late, that I had lost the two media creator discs to completer the reboot.

Can't find them on the basic home page - help!

Answer:Satellite C650 - Cannot find recovery discs to perform full recovery

Recovery disk cannot be downloaded.
You can order it for a small fee.
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 44.69%

Hello,

I have a Satellite L670 PSK3EE-xxxxx

When I launch Toshiba Recovery Media Creator I have two errors :
Unxcepted error, please close the app and relaunch :

0D00F6-49-00000015
0D0172-49-00000015

Then it displays the soft and ask for 3 DVD...
Any idea why ?
Where Could I download a new version of Toshiba Recovery Media Creator ?

Thanks by advance

Answer:Satellite L670 PSK3EE - Recovery Recovery Media Creator ERRORS

Toshiba recover creator asks for 3 DVDs because three empty DVDs are needed in order to create an Recover Disk!

PS: I found Toshiba Recover Media Creator for download on this Toshiba Australian page:
http://www.mytoshiba.com.au/support/computers/satellite/l670/psk3ea-055017/download?os=25

2 more replies
Relevance 44.28%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 44.28%

I have Satellite M305D-S4830, and try to restore the factory settings, the computer brings two DVDs, which were read well, but at the end of the second one generates the error with number 10-FC12-0241 and asked to press a button to turn off the computer. So far I have not been able to restore the system and nothing to boot the computer.

Please, help me fix the problem

Thanks

Manuel Fajardo Benitez

Answer:Re: Satellite M305D-Recovery factory defaults for Vista using the recovery

Hello,

Bad memory can cause Recovery problems.

Go to www.memtest.org and download Memtest. Its a bootable Floppy disk or CD that will test the memory for errors.

1 more replies
Relevance 44.28%

I recently bought a Satellite Pro L850-1UJ with Windows 8
http://www.toshiba.co.uk/laptops/satellite-pro/l850/satellite-pro-l850-1uj/

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it


Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 44.28%

Hi.
I just buy a new Satellite L50-A-161 with 6 Gb Ram.
When i try to create the recovery disks (3 of 4.7Gb DVD) with Recovery Media, during the verify, after writing the first disk, I receive this error message:

Cannot read file:
D: \EFI \ microsoft \boot \bcd
(error code: 02014F - 20-00000000)

and the process stops.

Is there anyone thath can help me?

These are the spec of my notobook:
Satelliete L50-A-161, 6 GB Ram, Intel Core I7 3630QM-2,40GHz,NVIDIA GEFORCE GT740M 2GB RAM, S.O. W8 64bit.
Ask for more, if nedds.

Thanks

Answer:Satellite L50-A-161 - Recovery Media fails in creat recovery disk

Hmmmm.... there must be some problem with recovery image.
When you open recover disc creator and if there is option for USB media creation please test it.

Maybe you will be able to create recovery USB stick.

2 more replies
Relevance 44.28%

Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

2 more replies
Relevance 44.28%

Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

More replies
Relevance 44.28%

Hello,

It's all in the title. How can i add a RAM module in my laptop.

There is no memory cover. I can't see any easy access.

Can somebody help me ?

Answer:Satelite C70D-B-318 How to add RAM ?

Same to me with my C70D-B-34L. There seems to be no slot...............?

8 more replies
Relevance 43.87%

Hi all

I have a customers Sat M40-197 which was badly messed up with malware so I did a full recovery using the supplied disc which has the product number PMR400490EN0. After restart the system just hangs in normal mode, and on safe mode I notice that the last line logged is Mup.sys but even in that mode the system still doesn't start. I've tried using Ghost in advanced mode not resizing the partition but no matter what I try I can't get it to start.

Before I take what I think is my only option of using a standard OEM XP Home disc and installing using the supplied product key I was wondering if anyone had any solutions to this?

Thanks in advance.

Answer:Satellite M40: Recovery procedure hangs on restart after using recovery CD

Hi,

sounds first like some Recovery CD error. I mean it?s possible that the CD is physically damaged or whatever and then some data may be corrupted.

If not then I would assume the following reasons:

- HDD is not properly formatted -> reformat it completely and create one BIG partition
- HDD is faulty -> check the HDD with some special HDD tool from the manufacturer (in most cases you can download it from the manufacturers website)
You can also download "UBCD4WIN" (just google for it) and check your HDD with the integrated tools
- The memory could be faulty -> use the "UBCD4WIN" and check the memory with "PI" or "SuperPI"

Thats it..
;)

Greets

1 more replies
Relevance 43.87%

Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

1 more replies
Relevance 43.87%

I would greatly appreciate advice on the following.

My Sat Pro M70-220 (PSM75E-00D008G3), laptop has 4 partitions created by Acronis Disk Director Suit v9:

C: OS-Win XP Pro SP3
D: Programs
E: Data& Downloads
F: Backups

After booting the laptop into Win XP, I inserted the Toshiba Product Recovery CD into the DVD-RAM drive
and navigated to BMP folder, R:\G_INST\BMP, where I found the file "menu.bmp" which gives 2 Recovery
options:

*1. Recover entire Hard disk*
Warning . All stored data o your computer will be lost.
Factory pre-installed software will be installed.

*2. Expert Recovery Mode Warning:*
This is for PC experts only.
Factory pre-installed Software can be installed onto an existing partition.

My questions are with respect to using the "Expert Recovery Mode" :
- will I be able to use the "Expert Recovery Mode" of the Recovery CD to reinstall the Win XP Pro (factory pre-installed software) onto my C: partition, whilst not affecting the D, E & F partitions ?
- will I be able to format the C: partition, using the "Expert Recovery Mode", without formatting the other partitions ?
- what is the exact "Expert Recovery Mode" procedure ?
- where can I find further info on the "Expert Recovery Mode" procedure ?

Thank you

AlanCB

Answer:Re: Using Expert Recovery Mode in Product Recovery CD for Satellite Pro M70-220

>will I be able to use the "Expert Recovery Mode" of the Recovery CD to reinstall the Win XP Pro (factory pre-installed software) onto my C: partition, whilst not affecting the D, E & F partitions

Yes, this should be possible. Using the Expert Recovery Mode you should get the Ghost window in which you could select the partition where the OS should be installed. In such case only this partition would be formatted.

> will I be able to format the C: partition, using the "Expert Recovery Mode", without formatting the other partitions?

Yes, theoretically this should be possible.

> what is the exact "Expert Recovery Mode" procedure ?
As I mentioned above, this mode allows you to restore the OS on a certain partition and only this partition will be formatted.

> where can I find further info on the "Expert Recovery Mode" procedure ?
How about searching here in the forum?
I found this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=7302&#7302

2 more replies
Relevance 43.87%

Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,

TOSHIBA C670

Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition

Hi

Maybe this thread about a similar theme would be useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=53952

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:
http://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 43.87%

I need to try and do a system recovery on my Satellite U400-146.
However i don't think it came with a disc.
Does anyone know how initiate the system recovery on this laptop?

Answer:Satellite U400-146 - How to start recovery without the recovery disk

Hi

The Recovery disk was not provided with the notebook because there was a tool called Toshiba Recovery disk Creator which allows you to create a recovery disk!
Please check if you can create a recovery disk using this tool!

If this is not possible, then you can check if the HDD recovery is available.
For more details check this HOW TO:
[How to recover a Toshiba notebook with the HDD recovery procedure?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=58]

As last option you can order a recovery disk from here:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 43.87%

My two-year old Satellite C75-A-14X suffered a major hard drive crash a few weeks ago. My data has been backed up, but I've been unable to repair my PC, and as I hadn't created any recovery media, I bought a system recovery USB stick from Toshiba. I received the USB stick today and attempted to restore my laptop to its factory default settings. I left my laptop to perform the recovery for about an hour or so. When I returned, the screen said that there was an error (I didn't make a note of the error code) and the recovery had failed. Now, when I restart my laptop I get a blue screen with the following text:

"Recovery

Your PC needs to be repaired

A required device isn't connected or can't be accessed.

Error code: 0xc000000f

You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

Press Enter to try again
Press F8 for Startup Settings
Press Esc for UEFI Firmware Settings"

When I press Enter or F8, my laptop remains on the blue screen with the above text. Pressing Esc is the only option at this screen that works. How can I re-attempt restoring factory settings from the recovery USB stick?

More replies
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Hi,

I have SATELLITE L350D-212 notebook with windows 7 home premium OA.
It started to complain that there was something wrong with the harddisk so I went and bought another harddisk of same size.

I have created the recovery disk when the computer was bought and have backup of all the data in external harddisk.

After I changed the new harddisk to the notebook and tried to boot from recovery disk nothing happens eventhoug I can see that there seems to be everything Ok with the disk.

Any ideas on how to get the recovery to run for the new harddisk?

I have the old harddisk attached as external disk via USB but can't boot from that too. It just stops at some point and says to shutdown.

Answer:Satellite L350D-21 Problems using recovery disks to recovery to new HDD

Hi

Usually the recovery disk should format the new HDD but I would recommend to attach the new HDD as an external device to another computer and to format this new HDD before trying to recover the notebook.

After the HDD has been formatted, connect it to the L350D and boot from the recover disk?

Good luck

8 more replies
Relevance 43.46%

My laptop crashed (Toshiba L305-s5921 series).
I dont have the recover discs, but I do have the recovery disc for my Toshiba A215 series.

Can i recover my laptop with this disc.

Answer:Can I use the Satellite A215 recovery disk for Satellite L305-s5921

No!

You can not use the Recovery disk designed for A215 because the A215 is simply different notebook model which need different drivers as the L305!

The image on the recovery disk contains the OS, drivers and tools and if you would use different recovery disk then wrong drivers would be installed on the L305 and this can lead to other troubles!!!

2 more replies
Relevance 43.46%

I got a wireless mouse and so, using F5 disabled the touchpad. Now I can't get it to work again. I was told, by the support robot/person here, to turn the laptop off and then to remove the battery and AC adapter before pressing and holding the power button on the laptop for 10 seconds. Then I should replace the AC adapter, leaving the battery out, before turning the machine on and then immediately start tapping the F2 key. This will take me into BIOS. Once there and the BIOS menu has loaded, tap the F9 key and then press Enter. This will reset BIOS to the default settings. To exit the BIOS, tap the F10 key and then press Enter. This will restart the laptop.

The trouble is I cannot do any of this as the battery is does not seem to be removable, by the customer at least, on this product.
Had I been able to achieve this and found the cure not to have happened that I should reinstall the touchpad driver.

As I cannot do what is advised, in correct sequence, I am at a loss as to just what I should do. HELP PLEASE.

Answer:Touchpad on Satelite C70D-12U not working

You dont need to remove the battery, you can do a hard reset by holding down the power button for 20 seconds.

Does the touchpad work in the BIOS?
If no, there may be a hardware problem.
If yes, uninstall the touchpad driver in Control Panel, then let Windows Update install the new driver.

1 more replies
Relevance 43.05%

I have two original recovery DVD's from Toshiba with my P300-18M laptop.

Do I still need the HDD recovery image on my labtop drive F: ???

Can I use that disk space for other issues

Answer:Satellite P300-18M: Do I need HDD recovery image if I have Recovery DVD

Hi

If you have crated the Toshiba recovery DVD and if it?s working properly then you don?t need the recovery image on the HDD because you could reinstall the OS using the created DVD.

Bye

1 more replies
Relevance 43.05%

Hi all,

here is my GOAL: I want to reinstall the original Windows Vista as it was when we bought that laptop.

My PROBLEM: we never succeeded to create that recovery DVDs (just after the purchase), always gave an error... today and to my surprise, I cannot find any recovery tool from the OS either...

1- At power off/on: I tried the "0" key (as read in internet) but did not do anything special..

2- I tried then from this options menu (after F8 at reboot): REPAIR YOUR COMPUTER
Then (after choosing spanish language and logging as user) I tried to lo launch the WINDOWS COMPLETE RESTORE but it said that no CD/DVD found ....(no current issue with this CD/DVD player = working fine)

3- I tried then the other interesting option : HHD RECOVERY (More or less like this, as I have it in spanish version)...Just a pop-up opened (maybe about the recovery DVDs) but without any buttons to follow the process....

Trickier situation now, isn't it?

4- INFO:
I could find the hidden partition and unhide it. It contains folder and files: a 'source' folder, 'boot.sdi' file if I remember well..and maybe more..
=> I copied them on a USB key and recorded as well on a new DVD (and the image.iso of them as well) and repeat the above points 2 and 3, but nothing changed...(the content of this DVD is read without any problem on another laptop)


=> QUESTIONS:
- This folder and files (found in hidden partition) means that the recovery is still there?
- Is there a sp... Read more

Answer:Satellite A100-999: Recovery process (without recovery DVD/CDs) ?

I understand now that these files (in hidden partition) are those used for showing this special menu (after clicking REPAIR MY COMPUTER) with WINDOWS COMPLETE RESTORE, HHD RECOVERY, ...

Is that right?

Then I suppose that I should have a RECOVERY folder somewhere..but I read in some posts that comment type :"the A100 series has not been equipped with the HDD recovery partition"

If not available then, I'm already then on this last-chance-step explained above? this means to order the recovery DVD on [https://backupmedia.toshiba.eu/landing.aspx|https://backupmedia.toshiba.eu/landing.aspx]

anyway, I'm waiting for some feedback from you guys...

3 more replies
Relevance 43.05%

Hi,

Well, for the first time in 8 years I had to do a system recovery using the disks i created when i first bought my l300-13s using the Toshiba Recovery Disk Creator.
I had inadvertantly deleted the HDD Recovery partition when i set out to do a clone using a bigger HDD.

What I want to find out is instead of making recovery disks to DVD can i make a recovery USB flash drive?

Thanks

Peter.

Answer:Satellite L300-13S - Recovery USB instead of Recovery DVD Disks?

When you open Toshiba recovery media creator you can see options which media can be created. I?m not 100% sure but I think on old L300 there was option for recovery DVDs only so I think you cannot create recovery USB.

5 more replies
Relevance 43.05%

I lost the product recovery disk for my P100, but I do have the disks for a P30 and P300, both of which are windows XP.

My P100 which my husband uses has become so slow that I feel I have to reload it. But when I tried starting up holding 0, F8 and F12 (one of them gave me a menu, I forget which), I couldn't find an option which allowed it to return to factory settings.

So I wonder if I can use one of the other product recovery disks on the P100? Would really appreciate advice. (I used to own a P30, and I still own a P300)

Answer:Can I use product recovery for Satellite P300 on Satellite P100?

Hello

Every single recovery image is designed for certain notebook model. Why?
Every notebook model has specific hardware infrastructure and also specific drivers are needed.

When you compare two different notebooks there are different CPUs, graphic card, modem, cam maybe and so on. So if you want to have properly working OS this will not work.

3 more replies
Relevance 42.64%

I have two C70D's. Both died within weeks of each other, and went back for repair with RepairTech, under warranty.

Both machines failed to boot, with an error code(?) of three flashes of the power button.

One machine came back within a week, fully working.

The other took three weeks, came back with a change of motherboard (they say). I unpacked it, and it was still not booting, still flashing three times on the power button.

I phoned repairtech, immediately, sent it back, the next day.

Today it came home, again, I opened it...it wont boot, and does the same three flashes on the power light.

Back on the phone. They've booked it in again, saying maybe it's a peripheral. The only peripheral is the power adaptor. I have two. It doesn't work with either.

I believe the problem is battery related, but it's an internal battery so I can't open it without voiding the warranty.

Has anyone else had problems with RepairTech? Does anyone know if this is a battery problem?

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Relevance 41.41%

I am trying to reinstall my Satellite 1640CDT from the original Toshiba Product Recovery CDs. After reading the first CD, it asks for the second and then continues asking. The CD appears to be OK as I can read it on another PC. If I insert a different CD, it tells me it's the wrong CD but if I insert the right CD, it just asks again and again and again ... "Please insert Recovery CD-ROM # 2"

Any thoughts?

Tom

Answer:Recovery keeps asking for Recovery CD-ROM # 2 - Satellite 1640CDT

Hello Tom

On this way I can say that there are joust two possibilities. Either is the recovery CD defective or is delivered with some bug on it.

Did you recover the unit in the past without problems?

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Well, the other day, my L45 froze up, so I restarted it - to find that an OS file was missing.

So I tried the system restore, and it ran until the end where it said it had a problem and closed.
Then I tried the recovery discs. It ran all of disc 1, moved on to disc 2, started restoring, and then stopped at 17% restored.
I tried the discs several more times and it always stops at 17% and gives me "ERROR : 10-FC12-045D" - "Recovery error".

I have looked everywhere for what this error is specific to, but have gotten no results.

Answer:Satellite L45 Recovery stops at 17% - ERROR: 10-FC12-045D - Recovery error

I really do not believe you can find explanation for this error because Toshiba use RECO software for OS installation. My experience says that in such case there are two possibilities: either is recovery CD/DVD defective or the HDD make some problems.

I recommend you to obtain original Microsoft installations CD and try to install clean Windows to see if the installations procedure ends properly. If not maybe is really HDD defective and after 17% there is some defective sector.

Check it out. Anyway I recommend you to contact authorized service provider in your country. They can say for sure what is wrong there.

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Relevance 38.13%

Hello,

I've been asked to recover a L20-182 from an agonal state after maybe 2 or more years of usage by my girlfriend and need to get the recovery data. What i mean is all the drivers and stuff I need to install after formatting the hdd and setting up the OS.

My computer has a recovery function that restores it to factory settings within minutes using data from a hidden partition. Is this possible with Toshiba L20-182?
If yes, how?
If not, where can I get all the data if the backup hasn't been made or was lost or used as a make-up stuff holder or whatever?

Thanks a lot in advance ;]

Message was edited by: bartsimpson

Answer:Satellite L20-182: Recovery

Recovery CD should have been included. A HDD recovery method is, as far as I know, not possible.
If you don't have it anymore, you could try and contact local ASP or order backup media directly by following this link:

https://backupmedia.toshiba.eu/landing.aspx

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Relevance 38.13%

Hi, Not sure where should I post. I have Toshiba Satellite M70 and I want to ask if it's possible to fix MBR via recovery CD) just like u can do it with XP CD.

Thanks.

Answer:Satellite M70: Is it possible to fix MBR via recovery CD?

Hello

As far as I know something like this is not possible. Recovery media can be used for restoring whole OS. It is an image and there is no a kind of ?repair? option like on Microsoft full version installations CD.

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Relevance 38.13%

I have a Toshiba laptop Satellite M40 using XP Home
My anti virus picked a virus and delt with it.

It told me to restart, which I did. When it started up it displayed winlogin.exe couldn't start because it is missing shell32.dll
I clicked OK and it showed lsass.exe couldn't load up because it is missing shell32.dll
I clicked OK and a message showed User interface failure login user interface dll. Msglna.dll failed to load. replace or restore original dll.

I restart and it takes me back to winlogin.exe message.
Normaly i would download these files and install them but i cant get the computer on at all.
I can't get safe mode or safe mode with prompt and last known configuration didn't work.

I do have a Toshiba restore disk but I don't want to do a full reformat and the other option on the disk says only use this if you know what you
are doing with the files - and I don't.

I did look at the options it had but it just didn't make sence and didn't want to make my situation worse.

I hope someone can help.

Many thanks sally

Answer:Satellite M40 - how do use the recovery cd

Hi!

It sounds like that you have a strange virus on your notebook?

But I don?t know why you don?t want to do a full reformat of the notebook. The point is that the Toshiba recovery disk contains an image of the factory settings. That means you can?t restore only some single files and you have to do a complete reinstallation of the OS. To be honest I think this is in any case the best solution because I think the virus can only be deleted if you format the HDD using Toshiba recovery disk.
To use the recovery disk you must only boot from it and follow the screen instructions. It?s easy to use and takes only few minutes.

If you want to backup some files before you start to reinstall Windows you can put the HDD in an external HDD case. Then you can backup your data from another computer. I did this and I had success with this and maybe you too. It?s worth a try.

And let me give you a word of advice. After you have reinstalled Windows use a good antivirus program and keep it up to date. I have good experience AntiVir (Freeware) and Kaspersky. Furthermore enable the Windows firewall or you use another firewall. Don?t forget to install the newest Service Pack for your OS and enable automatic Windows update function. So you can get all updates timely.

I hope I could help you and now you understand the case better.

Bye

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Relevance 38.13%

Hi

I have a Satellite A60, and my utils / drivers disk is now un-useable.

Is there any where i can download or is there somewhere i can buy one?

Mostly the "FN" hotkey don't work. I have tried to download the utilities from the drivers page but its defo not playing ball.

Any help on this would be great.

atb
steve

Answer:Satellite Pro A60 - How to get the Recovery CD?

Hi

I found a new Toshiba page.

https://backupmedia.toshiba.eu/landing.aspx

It?s a Toshiba Europe Backup Media Online Shop and you should be able to order your Recovery CD on this page.


_Regarding your FN button issue:_
If you use Win XP on your notebook you would need to install the Hotkey Utilities for Display Devices and Hotkey Utility to get the FN buttons working.

One thing is very important; if you install your OS manually please ensure that you would install the Toshiba drivers and utilities in the right order. On the Toshiba driver page you can find the installation instruction txt file and there you would find the mentioned insall order. Follow this while driver installation procedure!

Bye

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Relevance 38.13%

How do i get a copy of the product recovery disk, i have mis-placed my other one and all my programmes have gone from my computer?

Answer:Need recovery CD for my Satellite L20

Hi

Everything can be ordered from the ASP in your country.
The Toshiba ASP (authorized service provider) provides can order every supported and compatible notebook part.
So make a call to the guys and order the Recovery CD. It should not be very expensive.

At the other way you could try to install the OS from the original Microsoft Windows CD. After the OS installation you could download and install all Toshiba drivers which can be found on the Toshiba driver page.


greetings ;)

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Relevance 38.13%

Hello i like to reset my a60 back to its factory settings. I found my recovery cd but i lost the instruction booklet on how to use the dam thing! i did it before but for the life of me i can't remember anymore.

can anyone help?

Many, Thanks, Jun

Answer:Re: How do you use the recovery cd on Satellite A60

Hi

This forum is a big database and provides a lot very useful threads and postings.

Did you search and read some threads?

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Relevance 38.13%

I'm in need to recover the pre installed software at my laptop and in the manual it says that I need to put in the DVD and then press C and start the computer, but nothing is happen.

How can I recover my hard drive with the pre installed software on another way?

appreciate help for this.

//Patrik

Answer:Satellite L10-120 - How can I recovery it?

Hi!

To recovery your notebook you need the recovery disk that you have and the you must boot from the CD/DVD drive ? That?s all!

Therefore go in the boot menu if you press F12 immediately if you have powered on the notebook and select your disk drive.
The notebook tries to boot from CD/DVD drive and now follow the screen instructions.

Bye

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Relevance 38.13%

Does anyone know where to get a copy of the recovery cd for the L20 as mine is damaged

Answer:Where to buy the recovery CD for Satellite Pro L20?

Hi

The CD can be ordered from the Toshiba service provider in your country:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=Support_Homepage _eu

follow the link and choose the point ?Find an Authorized Service Provider?

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Relevance 38.13%

Hi,

I have a Toshiba A80 notebook and I am trying to re-install the OS to its default. I insert the recovery disk and I click Continue to start the process, yes on ok for wipe and then I get an error message; Error 1851 "File entered does not exist. Enter another file name." I have tried formatting the hard drive to no avail.

Any ideas would be a big help. Thanks in advance.

Answer:Satellite A80 - Need help with recovery

Hello

Do you use recovery media for the first time?
Can you please describe step-by-step how you do recovery installation and what happen exactly?

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Relevance 38.13%

Hi everybody,
Can somebody tell me where I can purchase a recovery CD for my Satellite A50-522?

Gracias

Answer:Where to get Recovery CD for Satellite A50-522?

Hi friend,

You can get a recovery CD by contacting the nearest ASP in your country. They can serve you with recovery media for your machine.

Here?s a little guide how to find the nearest available ASP in your country:
Go to the Toshiba Europe Mainpage and click on "Support & Downloads" -> "Support Homepage" -> "Repairs & Servicing" -> "Find an Authorized Service Provider"

Find the ASP which is next to you, contact them and you will get your recovery for your Satellite.

Cheers

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Relevance 38.13%

I was just wanted to know if you can get new Restart Discs for my laptop.
As I?ve seem to have lost my restart disc and I really need to restart the laptop but if I use my XP CD the sound and some other things don?t work.

Answer:Satellite Pro M50 - Need Recovery CD

Hi muddy

The Toshiba Recovery CD for this older machine can be ordered from the ASP in your country!
Please contact the guys and ask for the new Recovery CD.

I found also this Toshiba recovery CD online shop but as far as I know you can order here the Recovery DVD only for the newest notebook series:
https://backupmedia.toshiba.eu/landing.aspx

Regards

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Relevance 38.13%

Hi! I've used my Satellite L10-194 for few years, and it started to be really slow, so i decided to reinstall (recover) system to make it cleaner and faster.
I found my L10 DVD-ROM Product Recovery, but when i completed the recovery the system wouldn't start. I've tried the recovery for a few times and it doesn't help. Every time i try to start the computer, when it goes to load the system it just turns off (i think there flashes something like bluescreen for a second).

I've checked the HDD and image file in the advanced mode, and it's okay. But when i do HDD -> from Image in advance mode, after completing it there is a moment when i have acces to command line. After getting "C: dir" I dont see a Windows directory (?), when restarting the computer system doesn't work as usual. Am I doing something wrong?

I tried another Product Recovery CD from second Toshiba laptop that i have, and it works, it installs Windows but without drivers and things (it's from completely different model of Toshiba). What should I do? I'm not sure if using system preinstalled for different model is the right idea (and legal?)

I had some problems with my L10 before, and I had to change the mainboard. In service they said that they cannot find a mainboard identical like that in my L10, so they used some different model. Maybe that is the problem why the recovery doesn't work?

PS.
Sorry for my english, please correct me in my mistakes, to help me improve the language :)

Answer:Satellite L10-194 cannot run after recovery

> I had some problems with my L10 before, and I had to change the mainboard. In service they said that they cannot find a mainboard identical like that in my L10, so they used some different model. Maybe that is the problem why the recovery doesn't work?

I think this is the reason why your notebook does not start after recovery procedure.
Seems the drivers which are a part of the image are not compatible with the new motherboard.
Possibly the chipset driver or graphic card driver make some troubles and the Windows crashes before booting up?
Maybe you could star the windows in ?safe mode?. Press F8 immediately after pressing power button. Then chose safe mode.
In safe mode uninstall the chipset driver and graphic driver and then try to boot again.

If this will not help, then install the Windows using an clean Microsoft CD.
The drivers should be placed on the Toshiba European driver page.

greets

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Relevance 38.13%

Hello,

I can't install XP Home using Toshiba recovery CD for my m70-168.
I did it two years ago but now it is impossible.

I followed instructions from user's manual. At the beginning, the system displays loaded modules followed by a menu from recovery utility
There is 3 options 1- Normal installation 2- personalized installation 9- quite. But it is impossible to select any of them.
Only Ctrl-Alt-Del works, then windows start normally. Since the last restoration, memory was upgrded to 2 Go.

I have the same problem using the saving copie of my recovery CD.

Thanks for your Help
Pierre46

Answer:Cannot use Recovery CD XP for Satellite M70-168

Hi

Hmm? sounds really strange? I mean if the copy of the recovery disk does not work too, then I doubt that this could be a recovery disk issue. But nothing is impossible?
Are you sure that your HDD is fully OK?

Did you try to install the Win XP using the Microsoft clean Windows XP CD?
Maybe you should check this to ensure that the issue is not related to the installation disks?.

Back to your recovery disk; As far as I know it?s not possible to order a new recovery disk because this notebook model is discontinued?
So you will need to use a Microsoft disk

6 more replies