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Windows 8 laptop taking 6+ minutes to boot/wake up

Question: Windows 8 laptop taking 6+ minutes to boot/wake up

I'm running an HP Pavilion g7 laptop with Windows 8 64 bit.
AMD A6-4400M APU with Radeon HD Graphics 2.7 GHz processor
It currently takes 6+ minutes to wake up from sleep mode or boot up from being turned off.
I have run malware and antivirus and it doesn't seem to help.
Is there any help I can get to make it faster?
Thank you,

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Preferred Solution: Windows 8 laptop taking 6+ minutes to boot/wake up

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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When I open the lid on my laptop the lights all come on but then it takes 1 - 2 minutes for the desktop to appear.
Just a black screen. I have it set to sleep when the lid closes. I did a factory install recovery and then put on Windows 10.

I have checked all the drivers and they are up to date. Have tried changing it to Hibernate and it does the same thing.
Ran the HP program to check for updates and everything is up to date there also.

With windows 7 it would take like 2 - 3 seconds to display.

PC is HP Pavillion dv7

Any suggestions?

Answer:Wake up from sleep taking 1 - 2 minutes

Just came to say - EXACTLY the same laptop, exactly the same problem !

What I already tried :
1. Update Intel HD Graphics driver via Device Manager
2. Use older driver by Intel
3. Disable hibernation

Any other tips, please ?

Note : When I wake up right after putting laptop to sleep, the screen wakes up instantly. Weird.

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Hello all, I am hoping someone can help me my laptop. I have gone thru many steps with the Malware response team and have been told im clean.

The problem is pretty simple at this time. It is taking 21 minutes to boot everytime. Most of the time when i shutdown or restart the computer gets hung up. I can boot into Safe mode in about 2 minutes and from safe mode it does not freeze up shutting down.

Here is a link to the last thread:

Any thoughts?

Answer:Windows 7 Taking 20 minutes to boot

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel ( to enable, disable, or otherwise manage startup programs.

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Certainly Today my Computer started slowing up,it is taking 5-10 minutes to boot up.
After Boot it is very slow,when I check ram usage it says 34% cpu usage 2-10% when windows media player is opened.I have used chkdsk twice and it don't detect any errors 2nd time system restore is not available sfc /scannow don't detects anything.It fails to start up in safe mode stuck at a place for more than 1 hr. Also it don't use more than 12 % ram even after opening many softwares.
Please Help because I don't want to format and reinstall windows.

My System Specs are:-
Win 7 ultimate*32 with win 8.1 pro*32
2 gb ram
500 gb hdd
core i3 3.06 ghz cpu

Answer:Windows 7 taking 5-10 minutes to boot up.

Hello toashishonly and welcome to Seven Forums.

Sometimes boot problems are related to malware (virus, spyware, etc.) If you haven't done so, run a full scna with your anti-virus of choice. Even if that scan comes back clean (no malware detected) I'd follow up with some additional free on-demand scanners like Malwarebytes, SuperAntispyware, ESET Online Scanner, etc.

You could also see if this Startup Repair tutorial helps:

Startup Repair

As to CPU usage, it's not uncommon for System Idle Process to be at 98% if the computer is turned on and you're not doing anything else with the computer. When you start another process the new process will usually use a smaller fraction and System Idle Process may drop down to 0%. This article goes into more detail.

The best protection to not have to reformat and reinstall everything is to make regular backups of all your important files and folders. I prefer doing a full system image which also backs up the entire operating system, all updates, etc. A lot of people recommend the free Macrium Reflect.

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I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

Answer:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

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Hi all,
I'm looking for some support for a slow boot issue I'm experiencing with my laptop. As the title suggests, my laptop is taking over 5 minutes to fully boot up.
I've looked into Task Manager > Start-Up to see if there are any clues in there as to the problem. The 5 applications sat on the start-up tab are:

ATLauncher (Enabled)
Ask Toolbar Notifier (Disabled)
QuickTime Task (Disabled)
iTunesHelper (Disabled)
Microsoft Office 2010 component (disabled)

However, I've also got Spotify & Skype loading up on my desktop after about 5 minutes (along with the various other bits like iCloud, Asus Live Update etc in my system tray). I don't know why Spotify or Skype are booting and nor do I know what's going on causing such a long boot time.
Any ideas on how I can improve this would be much appreciated. Please let me know if you need any more info and I'll be happy to provide it.

Answer:Windows 8 Taking >5 minutes to boot fully

Use CCleaner -Tools - Startup
to really show whats starting with windows, you can disable using the program as well just leave your Antivirus antimalware enable at start

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I am using Windows 7 Ultimate 64 Bit
My other hardware are:
Phenom II X 6 1090T CPU
Crosshair IV Formula motherboard
Corsair DDR3 1600 2 x 4GB
Seagate 250 GB HDD
LG DVD Drive
My OS takes nearly 4-5 minutes to boot , which i think is excessive by normal standards given my configuration
I shall be grateful if the members can advise how to speeden up the booting process
Thanks for advising

Answer:Windows 7 Ultimate taking 4-5 minutes to boot

Please post the changes on hardware or software installed/updates before the problem occured. Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.. In the Menu bar, click File -> Publish Snapshot. Click Yes > then Copy to Clipboard. On your next reply, right-click on a empty space and click Paste on reply box then click Post.  Download SecurityCheck.exe from Here. Run SecurityCheck and follow the instruction from inside the code box.. When the scan is finished, a notepad will automatically open as check.txt   Please copy and paste the contents here on your next reply.  Download MiniToolBox and run the program. SelectList Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.A notepad will open then copy-paste the report on your next reply.  Download Autoruns and save it to your computer.Unzip or extract Autoruns and a new folder would appear, double click autoruns and go to File - Save - Filename : AutorunsSave as type : Text. Copy and Paste the text report in your next reply.

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I had a trojan virus which was cleaned with ESET online scanner, I am still having problems with windows booting. It is taking 20 mins or more for windows to boot up and it is being sluggish overall.

Answer:Trojan virus, Windows taking 20+ Minutes to Boot

Since you have posted a HJT log here refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working... Read more

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Hello folks,

I have a friend who just picked up a brand new Toshiba laptop from Best Buy. It worked great the first two days, then suddenly slowed down to the point that it takes almost a half hour to boot. At first I thought it may be software issues so I wiped the entire computer and installed a new copy of Windows 7 from the recovery disk. This fixed nothing.

Since then I have tried disabling the startup processes with msconfig
Running GREP to see if he had a rootkit already.
Running Avast, Malwarebytes, etc.
Running Ultimate Boot CD to use their CPU, HD and Memory diagnostic tools.
All of which have turned up no errors, no viruses no problems.

What else could be causing such a massive delay?
I plan on having him return this laptop and getting another one anyway, but Its not often I cant fix a PC I am given.

Any ideas?

Answer:Windows 7 Toshiba Machine taking 20 Minutes to boot

Given 2-day old system + fresh OS install, HDD would be at the top of my list.What about heat? Is the laptop elevated, i.e., not sitting on a bed?Run Speccy - "File" | "Publish Snapshot" | Paste URL into your next postWhat is Safemode boot time? Tap F8 repeatedly during boot-up.I would return the system for exchange or refund.Regards. . .jcgriff2

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I had a trojan that was supposedly removed by ESET online scanner but now windows is taking over 20mins to boot up and has been freezing and running slowly.

Any help appreciated!

let me know if you need anymore information.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:21:11 AM, on 1/13/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Users\John\AppData\Local\Google\Chrome\Application\chr... Read more

Answer:Trojan virus, Windows taking 20+ Minutes to Boot

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I would appreciate your advice on how to weed out unnecessary startup stuff.
What information do you need me to capture from the machine?

Answer:Windows 8 machine taking up to 5 minutes to finish boot process

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel ( to enable, disable, or otherwise manage startup programs.

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Hi there, I really need some help with my computer. About a month ago I bought an ssd, which allowed me to boot up windows in about 15 seconds. It still worked until last night, when I restarted my computer because one of my storage hard drives was disconnected. When I tried to boot back up, it took over five minutes to get past the windows logo and blue scree. Instead of seeing the desktop immediately, I have to sit through about 20 minutes of black screen. If I try to launch in safe mode the computer stops while loading the drivers. If I try re-installing, it doesn't get past the installer is starting page. It's really annoying me now. And I could some help.

Answer:Windows 7 ssd taking upwards of three minutes to boot- black screen

If it will boot at all, boot the PC and post a screen shot of Windows Disk Management, showing the SSD and all other drives.

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My XP SP2 office desktop is ridiculous to boot, it was taking 13 minutes at first but after removing a lot of unused programs, running CCleaner, scanning with NIS2007, AdAware, SpyBot S&D, and window defender (no virus or malware found), removing unnecessary programs from startup, defragging, and running bootvis it is now about 9 minutes. I have run hardware diagnostics on HDD and the overall system and nothing comes back as having a problem. I know that Norton is costing me a minute or two because of how it hogs resources but my laptop which is setup the exact same way only takes 3 minutes to boot (which would be great compared to this) and my home PC without NIS2007 and same configuration boots in under 1 minute so I know that there is hope.I am attaching my HijackThis log in the hope that someone can see something that I do not.I did do all the prerequisite steps in this forum guide before posting.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:26:16 AM, on 1/18/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\C... Read more

Answer:Help - Xp Taking 10+ Minutes To Boot!

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log: you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments,thanks.

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I am running a Dell Studio XPS 1645 with a Intel 7i processors and 6 GB ram. The computer is working great when it is on, but for some reason today it started taking WAAAAAYYY too long to boot, 30 minutes on average. I have run malwarebytes as well as run it is safe mode. I can't seem to figure out why it is taking so long.

Answer:Computer is taking about 30 minutes to boot.

Welcome to the Forums.

This tutorial may be helpful

Boot Times - Monitor with Event Viewer

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Last night I shut my PC down normally and today it is taking at least 35 minutes to boot into Windows, and then won't run anything while the hard drive stutters like crazy. I have had a couple of error messages both saying that msvcp71.dll wasn't there... one with lvcomsx.exe and one I didn't write down.

I downloaded the msvcp71.dll file from site when I googled the problem and burnt it to CD. I booted my PC into safe mode (only took 15 minutes) and I could access folders/my computer etc normally. I pasted the .dll into a temp folder and tried to paste it from there into windows/system32 but it stuttered for two minutes and then gave me a cyclic redundency error. Trying to delete/modify/view the original file in the system32 folder causes the PC to stutter again for at least two minutes, then give me another cyclic redundency error. Other files in the folder don't suffer this problem.

I use zone alarm pro which I had to shut down for about half an hour yesterday. PC's an AMD64 3000+ with 1.5gb ram running Win XP sp 2.

What's going on? I can't find anything useful on the web. Can anyone help before keyboards/fists are broken?

Edit/Delete Message

Answer:PC taking 35 minutes to boot - dll error?

you could try replacing the file from the repair console (xp cd press R)

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Last night I shut my PC down normally and today it is taking at least 35 minutes to boot into Windows, and then won't run anything while the hard drive stutters like crazy. I have had a couple of error messages both saying that msvcp71.dll wasn't there... one with lvcomsx.exe and one I didn't write down.

I downloaded the msvcp71.dll file from site when I googled the problem and burnt it to CD. I booted my PC into safe mode (only took 15 minutes) and I could access folders/my computer etc normally. I pasted the .dll into a temp folder and tried to paste it from there into windows/system32 but it stuttered for two minutes and then gave me a cyclic redundency error. Trying to delete/modify/view the original file in the system32 folder causes the PC to stutter again for at least two minutes, then give me another cyclic redundency error.

I use zone alarm pro which I had to shut down for about half an hour yesterday. PC's an AMD64 3000+ with 1.5gb ram running Win XP sp 2.

What's going on? I can't find anything useful on the web. Can anyone help before keyboards/fists are broken?

Edit/Delete Message

Answer:PC taking 35 minutes to boot - dll error?

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This morning when I booted up Windows XP Pro on my dual OS PC instead of the usual 2 minutes it took almost 10! It gets to the XP Logo window with the little train of dots running across the bottom, but the dots are now continually stopping and starting. When it eventually was running I tried again with same result. Itried the other OS, XP Home,and there was no problem.I then tried it a couple of more times and as the problem continued I did a System Restore to the middle of last week, when all was running OK. Still it was taking almost 10 minutes.Lastly I tried an Acronis True Image restoration of my C drive as it was a whole month ago. But still my problem persists.Anyone got any clues please ?

Answer:Suddenly boot-up is taking 10 minutes !

Have a look at Event Viewer in both OSs, there might be a clue there.Or you've 'caught' something.

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i have purchase the laptop 2 weeks befoe, it taking more than 10 minutes to start down and when the laptop go to sleep mode then it is not able to switch on .please do the needfull i have purchase 2 weeks before 

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I appreciate any and everyones help on this; thanks for reading this. I am new to this forum.

Basically, I am afraid that I have some bad software on my computer, or even a virus. My PC is so slow that I certainly can say I have a performance issue: It takes about 10 minutes for it to load Windows, and when I check the task manager several processes I don't recognize take up 90 in the CPU column. The long and short of it is that I don't know if they are viruses or not, but they do seem to be affecting the performance. I would like to strip the PC of any "unneeded" files. I have Norton AntiVirus loaded and possibly some malware I accidentally installed

Here is my DSS log (extra.txt attached).

Thanks again!

Deckard's System Scanner v20071014.68
Run by Sonia on 2007-10-16 18:04:32
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 4 Restore Point(s) --
4: 2007-10-16 23:04:50 UTC - RP392 - Deckard's System Scanner Restore Point
3: 2007-10-16 02:31:48 UTC - RP391 - Removed SUPERAntiSpyware Free Edition
2: 2007-10-14 03:17:01 UTC - RP390 - System Checkpoint
1: 2007-10-13 02:46:13 UTC - RP389 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 382 MiB (512 MiB recommended).
... Read more

Answer:Performance Problem-PC taking 10 minutes to boot up

I forgot that I also ran the Panda program, here's the scan.

Incident Status Location

Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Adam\Application Data\Mozilla\Firefox\Profiles\vla2xrzo.default\cookies.txt[]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Adam\Application Data\Mozilla\Firefox\Profiles\vla2xrzo.default\cookies.txt[]
Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\Adam\Application Data\Mozilla\Firefox\Profiles\vla2xrzo.default\cookies.txt[] ... Read more

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My laptop was fine yesterday.

All I did was take it home from college.
I have Avast! anti virus, Lavasoft ad-aware and malwarebytes

so the chance of a virus infecting my system is low.

What happens:

Computer loads fine, gets to the login screen.
I login.
Computer sticks on the Loading screen
once it finally loads it just shows the taskbar and a black background.

It does not seem to respond any more than that unless I press ctrl + alt + del which then allows me to use the computer as normal, however, as I say it takes about 20 - 30 minutes to get to there.

my other account (the one I am using just now.) is not much better.
It doesn't take 20 - 30 minutes ( about 1 - 2 minutes) and it loads fine without the black background problem.

I am really at a loss as to why this is happening.

I would post a hijack this log, however, it is the other account it is happening on mostly.

Answer:Computer is taking 20 - 30 minutes to boot - sudden.

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This is my log. Any help would be much appreciated

Logfile of HijackThis v1.99.1
Scan saved at 9:27:37 PM, on 6/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Common Files\AOL\1141775759\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\1141775759\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe
C:\Program Files\\antivirus\oasclnt.exe
C:\Program Files\\antivirus\mcvsescn.exe
C:\Program Files\\personal firewall\MPfTray.exe
C:\Program F... Read more

Answer:System bogged down, Taking 5 minutes to boot-up

Welcome to TSF.

It could be an infection. Or it could be that your system just needs a tidy up.. Lets tackle both.

Download and install CleanUp!. Do NOT run it yet.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following:Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!!

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended

Scan Options:Scan Archives
Scan Mail Bases
Click OK & have it scan My Computer
Once the scan is complete, it will display if your system has been infected. It does not provi... Read more

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My best friends laptop has been taking 10+ minutes to start up the past couple days, always in a constant black screen with the cursor sometimes appearing, but never moving. Unsure of what may be causing the issue.

Here are the computer specs, will provide any more information if needed:


Now the black screen is no longer happening, but all programs are becoming constantly unresponsive.

Answer:Laptop taking 10+ minutes to start up, constant blackscreen

if its taking that long to start up; which it shouldnt. i would give it a thorough cleaning for malware, spyware, and adware. Those 3 things when they infect the system can cause the system to slow way way down. I would scan for those 3 things; download, install, and run the following programs from the following links:

Downloading AdwCleaner

SUPERAntiSpyware - Downloading File

Then; once you do that; I would also do a disk defrag. Click start, programs, accessories, system tools, then disk defragmenter and let that run. Give these steps a shot and see if it helps resolve the issue(s).

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When I turn on my laptop it will load fine until the user profile screen. If I click my profile first (it's password protected) then it just hangs there and loads nothing (not even the password prompt box). If I load a user profile without a password first it will load, but that takes about 10 minutes to load, when it is loaded I can log out of that profile and log into mine.
It started about a month ago. The only thing I installed then was a flash player update, but I uninstalled that...
I was told by a friend that "the fix to that is reformatting the laptop, as the Registry and OS files are badly damaged."

Is that true and if so could it be fixed without needing to reformat the laptop?

Answer:Laptop taking ~10 minutes to load a user profile

Uninstalling a Flash update shouldn't corrupt your computer to that degree.

You may have malware on your computer.

Try a full scan with Malwarebytes.

Failing that, your user profile may be corrupted so you could try creating a new one.

If you still have a restore point available at a time before you installed Flash, you could try a system restore to that point.

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Relevance 67.24%

This afternoon, I decided to take apart my laptop to see how much dust was in it because it freezes whenever I would do CPU or GPU heavy stuff. About half way through, my dad convinced me that it didn't look like there was enough dust and crap inside to worry about and convinced me to put it back together. I got more or less finished reassembling everything but I ended up with an extra screw

The first couple of times that I rebooted, I would just get a black screen. After that, the boot screen would appear and then I'd get the option to resume or go into my configurations(F1 or F10). I went in and scanned my HDD and memory for any errors, came up completely clean. Rebooted, got the same 2 options but decided to go ahead and resume normal boot up. Another screen showed up because there seemed to be a problem with my windows installation, told me to load up some windows recovery files to try and fix the issue or resume normal boot up. If I try to get it to load the recovery files, it just locks up while trying to do so. If I resume, I get a blue screen. A line from the blue screen reads "stop: 0x0000000a (0x00000034, 0x00000001, 0x81c85028"

My system is an HP Pavilion DV6700, came with Vista but upgraded to W7 Pro about a year ago.

Any ideas?
UPDATE: Good news, my system is working normally. All I did was remove the CMOS battery and re seated one of the RAM chips. That seems to have worked. I'll be back if I have anymore problems.

Answer:Tried Taking Apart My Laptop, Now Windows Won't boot

Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4)
*** Address x has base at x - filename
In this Stop error message, each parameter is a hexadecimal number that refers to a specific issue: Parameter 1 - An address that was referenced incorrectly.
Parameter 2 - An IRQL that was required to access the memory.
Parameter 3 - The type of access, where 0 is a read operation and 1 is a write operation.
Parameter 4 - The address of the instruction that referenced memory in parameter 1.

This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

You receive a &#34;Stop 0x0000000A&#34; error message in Windows XP

I don't know what else to tell you but perhaps try inter-switching your memory or plugging them in and out. Also check if you missed to plug in some items or you miss to plug in something.

2 more replies
Relevance 66.01%

I have a HP lap top ( Pavilion dv7 ) windows 7
1 terrabite hard drive , intel core i7

recently if you say restart or shut down and then try to later on restart the computer it will act as if it is loading up , the screen goes from black to the lighter color the words will come up and even state that it is "Starting windows" and even have the little windows icon floating.. however it will not actually start up. I have done all the self tests that u can find in the help screen if I push esc when I first turn in it. (there is no 'safe mode)

Once out of 10 tries If I wait about 10 or more minutes on the starting up screen it will actually boot up all the way , however the very next time I stay shut down, restart , sleep , or hibernate the process starts over , waiting on a almost blank screen.

I have set the power options now to just never shut off or shut down or sleep or hibernate , also have it always plugged in so its not running out of power and also have a table/fan so it doesn't over heat as it did get hot ( I did not have a table/fan for the first year of having it.

Any idea's of what to do I contacted HP and they have suggested a new computer...


Answer:HP Laptop windows 7 will not boot up or will take 20 minutes

Hi Brokenbabybunny and Welcome to SevenForums

Take a look at th link below ( Do method three MSCONFIG )

Startup Programs - Change

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Relevance 64.78%

Hi I am using my daughters PC with xp. It is taking about 10 minutes for windows to boot up and everyhing is taking a long time to do. Even typing this is a slow buisness with the words appearing a few seconds after I have typed them.I have been told it has been defragmated a short time ago.Just installed Regcure but that hasnt helped.There is also a window that comes up all the time which we cant get rid of which is `pcts Tray Entry point not found.` Could that have something to do with the problem.Many thanks for any help.

Answer:Taking ten minutes for windows to come on.

Go to Start>Run? type msconfig and hit Enter. See if you can see an entry relating to pcts Tray Entry point not found and if so untick it. While you are there look at all the boxes which are ticked and untick any not needed click Apply and reboot.Then download and run CCleaner click here and see if there is any changeAlso download and run click hereyou could have a lot of nasties on board.

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Relevance 64.37%

System Info
ze5170 HP Laptop / Windows XP Home / 512MB RAM

The laptop I am working on recently had the harddrive start clicking (and from that point on the hard drive was unuseable). So we purchased a new Samsung Hard drive (MP0402H) and installed it with no problem.

I did not have the HP discs that came with the machine so I used an XP Home Upgrade disc (and a 2000 Pro disc to confirm that a previous version had been purchased) and used the Product Key from the bottom of the laptop so everything was legit. I'm only telling you all this so you know all the details.

During the install (right after XP has copied the needed files to the drive and it reboots), I noticed that it took a long time to start back up into the install. Anyway, I let it finish and everything went good.

The next time I rebooted it, the system sat at a Black screen with a blinking cursor for a few minutes, then the cursor goes away and we have an all black screen. The total time it is at these screens is about 10 minutes total. Then (what seems to be out of no where) the screen changes to black with white bars (looks like the screen when you come out of hibertation minus any text). The white bars slowly become one long white line (this takes about 2 more minutes) and then finally, the Windows XP logo comes on the screen and the system boots up quickly. This happens everytime you reboot the computer.

I have tried pulling out the memory, changing the boot sequence. I have removed the ba... Read more

Answer:Laptop takes 10 minutes to get to the Windows Boot Up Screen

Sounds like it could be a driver issue/issues...Since you didn't do the re-install with the HP cd's it's possible that XP does not have all the updated drivers for that machine. DLoad and install either Belarc or Everest Home. Both of these will give you plenty of info on the components in that machine then it's just a matter of tracking down and installing the correct drivers...
P.S. i would start with the video drivers first and work from there.

Good Luck and keep us posted.


5 more replies
Relevance 64.37%

I will first say I have searched the internet far and wide and have not found a solution that has worked yet. Secondly, this is a home build that is nearly a year old with no issues to this point so it's not connected to so-and-so PC supplier who released a driver update that I know of.

About a week ago, my computer has decided to take its time when waking up from sleep. It is Windows 7 Professional, completely updated with no problems to that point. When it falls asleep and I wake it up, the machine starts up and is active, but my monitors, external hard drive, and other peripherals are never turned on as they once were and the machine just sits there running with a black screen. After exactly 1 minute and 50 seconds, the hard drive, monitors, mouse, keyboard light up and I'm good to go. It was about 10 seconds prior to whatever it is that happened.

I have tried turning off hybrid sleep. No good. I have tried using hibernation instead of sleep. Same error. I found online where someone said they had this problem with an ATI card, but once they upgraded the Catalyst Control Center and drivers, they had no problems. That did no good. The only update I've done recently is Firefox, but I have not seen any other reports of the newest Firefox causing sleep problems. I read where someone had a problem with waking up from sleep mode because of Firefox's memory leaks and they said closing Firefox before putting it to sleep helped. No luck for me. I upgraded to SP... Read more

Answer:Windows 7 takes several minutes to wake up

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Relevance 63.96%

my internet started running very slow about 3 weeks ago. It also takes approximately 2 minutes for my computer to shut down. I am running Windows 7, 64bit, with 6 gb of ram. I ran malwarebytes and it did not detect anything. I cleaned my hard drive with the disc cleaner. I ran microsoft essentials and it did not detect anything. I recently purchased Norton antivirus and ran a complete scan and it found nothing. Every time I shut down the computer it takes exactly the same amount of time to shut down.

Answer:windows 7 taking 2 minutes to shut down.

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Relevance 63.96%

I installed a clean copy of windows, hardly any other new software installed. It is an acer netbook. In this computer there is a blue led light that goes on and off everytime the cpu or harddrive is doing stuff (thats the best way I can describe it) and there is an orange led for the battery or power off indicator.Normally when I set the computer to hibernate it would happen in less than 15 seconds, now it takes atleast 5 minutes. The first 4 minutes after I select the hibernate tab, the screen shuts off and it seems like the computer is preparing to hibernate because the blue led starts blinking on and off and after around 4 minutes is when the orange led light starts to blink on and off for around 10 seconds which indicates that the computer is going to turn off. No programs are even open when I press the hibernate tab. This is quite confusing since its a fresh copy of windows and ive had the same windows version installed prior in this same computer. Any suggestions?

Answer:Windows 7 taking more than 5 minutes to hibernate?

If you actually mean hibernate in 15 seconds, that is way too fast. Do you mean to go to the screen saver?There is no Windows 64. At any rate the power settings are located in Control Panel> Power Options. Use Advanced settings and choose the values you want.

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Relevance 63.14%

I realize this is possibly one of the many repeat topics about the same subject matter, but I'm at a loss.

The OS on my work laptop is taking over 2 minutes to shut down. And it's not me timing it, it's the OS timing it. I've checked the Performance logs in Event Viewer (200-299 ID events), and this is the last one:

Windows has shutdown:
Shutdown Duration : 132058ms
IsDegradation : true
Incident Time (UTC) : ‎2017‎-‎08‎-‎22T11:55:19.097021000Z

The annoying thing is that most of the events are ID 200 (shutdown) events. There are a few 203 (slow service shutdown) events, but they don't correlate to slow shutdowns and don't point to any worrisome services. In fact, as the title states, this isn't ALWAYS the case. Ever so often the system will shut down able amount of time.

I've disabled Windows 10 "Fast Startup" knowing that this causes Windows to basically hibernate the OS kernel (I don't care about that) and hopefully decrease the shutdown times, but this didn't help.

I'd appreciate more logs in the Event Viewer to try and help me pinpoint the problem, but no luck. I've enabled detailed system information when shutting down, and it's just stuck on the final "shutting down" - so it doesn't seem like it's waiting for any of the major Windows services.

I'll try a clean-boot, but frankly, this doesn't feel like the right way to go (given that the system doesn't ALWAYS shut dow... Read more

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Relevance 63.14%

For the last week I've been fighting the Trojan.Vundo.B virus and have successfully removed it, but now it takes 10 minutes for XP to load. Once it is up and running, everything seems to be working well.

Any ideas will be greatly appreciated.

Answer:Solved: Windows XP taking 10 minutes to start

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Relevance 62.73%

This just started today. When I turn my computer on it takes about a minute or two to go through the windows splash screen, then once it loads my desktop it hangs for about 10 minutes until finally it will load all my startup programs and such. Once everything loads it works fine, just for some reason it's now taking forever to load. If I try and do anything before it loads up my startup stuff, during the 10 minute or so wait, it'll freeze up. Any ideas?

Quick system spec:
Athlon 64 3200+

Below is DXDiag information:

System Information
Time of this report: 11/30/2006, 17:07:44
Machine name: TERRAS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-6702
BIOS: Version 07.00T
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 1024MB RAM
Page File: 330MB used, 2128MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
... Read more

Answer:Help please - Windows taking 10 minutes to load, works fine after that.

Watch the icons as they load in the system tray to see which is causing the delay. Could be a driver conflict or a background program running a system check.

Post back with all the programs listed in the msconfig startup list.
Start > Run > msconfig

3 more replies
Relevance 62.73%

If I already have a window open in internet explorer, I can move at the normal speed from site to site.  However, if I click on a link (any link) that opens a new window in internet explorer, it opens but the new window does not become active for at least 5 minutes, usually 10.  If I right click the window from I suppose it's called the taskbar (at the bottom of the screen), it seems to help the new window become the priority task (even if no other tasks are competing) and the window begins to show the graphics of whatever website it is opening.  However, I still can not scroll on this website for another 5 minutes or so.  During this time while the new window is opening, you can not close that window unless you control alt delete and end the internet explorer effectively closing all internet exporer windows. Help!

Answer:Links opening in new windows taking 10 minutes or more to open

What Windows version? What IE version?What happens, when you RIGHT click on a link, and click "Open in a new window"?

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Relevance 61.09%

Hi everyone,

I've been having some strange problems with a fairly new PC and I was hoping the community could help. It all seems to stem from my windows Explorer not functioning properly, but I'm worried it could be a hardware issue. This computer is fairly new, just 8 months old. These problems all started happening about 3 weeks ago.


Windows 7 64-bit, Home Premium SP1 (w/ all of the latest updates)
AMD PhenomII X6 1055T Six-Core CPU w/ HyperTransport Technology
Asetek 510LC Liquid Cooling System
1TB Western Digital SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD
GigaByte GA-890XA-UD3 AM3 AMD 790X Motherboard
GSKILL 8GB (2GBx4) DDR3/1600MHz Dual Channel Memory
700 Watts - XtremeGear Power Supply
x2 ATI Radeon HD 5770 1GB GDDR5 16X PCIe Video Cards (in CrossFire mode)

1) When I boot the computer, everything works fine until I get to the "Starting Windows" boot screen. The Windows logo will do it's animation for about 6 seconds and then freeze. Then, nothing will happen for either a few minutes or not at all. The activity on my hard drive also seems to stop. I usually have to hit the reset button and start all over again. Windows asks if I want to repair my startup, and I have many times before, but that doesn't seem to work.

2) Windows Explorer will hang or not respond every once in a while. I'll delete or move applications and it won't show what I did on the desktop, folder, etc. until I hit F5 to refresh. I'll right click and the lo... Read more

Answer:[SOLVED] Frequent hangs and programs taking 10 minutes to load (Windows 7)

Hi MrZippo and welcome to TSF. Please go to task manager, service tab and post the screenshots. Did you install anything new around the time the problem started?

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Relevance 59.45%

Model name: VPCEE23FD

So my Sony VAIO laptop is taking very long to boot up. Takes about 30 min - hour to boot to the start menu and that is just the beginning when I try
To log in to my profile it takes even longer. When it does go to my profile I cannot open anything. I can only use my computer when it is in safe mode. So went to Sony support website and chated with one of the employes, he connected to my computer (had control of my computer) he checked what the problem was and said this:
12:40 AM Sony Support- Tech 10: I see that issue is with the system Services, Corrupted Registry files and configuration settings of the Windows operating system in the computer that are causing the issue. * * * * * * * *

And said this would be the way to solve the problem
12:40 AM Sony Support- Tech 10: It is required to manually reconfigure the system services, repair the corrupted Registry files and the operating system functionality settings in the computer to resolve the issue. * *

He could fixed my computer manually but with a price, so I told him I would think about it. The next day I checked this website that said I can fix my problem myself here is the link *(Link removed)
Can you tell me if this would work to solve my problem.
Also can you tell me what things I can do to fix my computers problems?
Also is this problem serious enough that I have to go to a computer repair shop?

Answer:Sony Laptop Probelm ... Laptop taking long to boot up

Personally I would back up your data and reformat and do a complete system restore. If it is taking that long to boot up then you have a lot of corruptions. Would be quicker to wipe it and start over.

5 more replies
Relevance 57.81%

My laptop is taking forever to boot up. I have run Adaware, I have Micro$oft Anti-Spyware running all the time, I have Norton Antivirus Corp edition up to date and running all the time and I have Spyware Blaster. I don't know what else to look for. After I turn the laptop on, and everything loads, It takes a couple minutes for the first program I click to start up as if something is running in the background.

I am posting a HijackThis log which may possibly help. Can anyone help diagnose this issue?

Also, let me know what other info might help.

Logfile of HijackThis v1.99.1
Scan saved at 8:46:16 AM, on 11/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.... Read more

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Relevance 57.81%

Hi, My laptop is HP Envy 14k011tu. It has an i5 4th gen processor, 12 GB of RAm and 1 TB hdd. Since i updated to windows 10 my boot up time has increased significantly. It used to take half a min atmost in win 8.1. Every driver is up to date. Thanks. P.S. i once used remove all the apps from system feature because multiple apps werecausing an issue. I hope it did not have any significance to boot time.

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Relevance 57.4%


You guys have helped me out in the past, so here I am once again, putting myself at your mercy! Please help! It takes 10 minutes (literally - I timed it) for the laptop to boot. I've ran AVG, Spybot and Adaware. The other odd thing is we live in the boonies, only have dial up for internet access. I can't stay online for more than 10 minutes at a shot. According to my ISP and phone company, there aren't any problems. Is it possible that whatever is causing the laptop to run so slowly is causing the internet connection issues? Personally, I think the ISP is attempting to irritate people enough so they drop dial up, but I don't have any other options that are reasonably priced.


Here is my hijack this log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:57:07 PM, on 2/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common File... Read more

Answer:10 minutes for laptop to boot

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Relevance 57.4%

So a few days ago my computer froze while i was in the middle of watching something. I decided to restart it because that usually seems to help things but instead when i turned it back on it seemed to freeze on this dark grey screen. I tried restarting it again, and it started loading on the HP screen, but then eventually wound up on that blue screen with the frowny face saying that it was gonna restart itself. So i let it do its thing but it winds back up on that same screen like three different times. Not knowing what else to do, i tried taking the battery out for several minutes and holding down the power button for like 30 seconds. i put it back in and now it isn't even going to that blue screen, just ending up on this blank grey screen, or just not moving on from the HP loading screen. A few times now, it's managed to go to my home screen! But when i try to click the mouse or type some keys to get to the page where i put in my password to log in, it does nothing, just stays on the home screen, so i guess the keys and mouse aren't working either...i tried restarting it and holding down the esc button, holding down f10, holding down everything and nothing. please help!

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Relevance 57.4%

Im having a sony vaio leptop with Windows 7 Runing on it takes 8 to 9 min to boot up?

My leptop is taking aroud 8 to 9 minutes to bootup .i have all done d possible that i can by cleaning the registery ......I have even tried reinstalling the whole leptop with a window 7 fresh copy but the same thing is hapenin again here is the video-

Answer:Laptop taking a long time to boot up

Greetings, Billyboy007, and welcome to MajorGeeks...

We need some more info from you: what's the make and model # of your machine (please include any Service Tag #s), and what operating system version and Service Pack # are you using?

Also, please download and run Speccy, a free system information tool.

When the scan completes, click 'File', 'Save as Text file', name the report, and save to an easily found location, such as your Desktop.

Be advised: the report will display your IP Address and Windows Product Key. You may delete this information if you so wish.

Then attach that file to your next post per these instructions: HOW TO: Attach Items To Your Post.

Also, does the machine start up noticeably faster when booting into Safe Mode?

20 more replies
Relevance 57.4%

I have a Lenovo Z850 laptop running Windows 7 Home Premium. I?ve had it for over 3 years and it has steadily been taking longer and longer to fully boot. It only takes a minute or so to get to the login screen, but once I login, it takes over 30 minutes to get to the point where I can open programmes, and then it is incredibly slow. I can feasibly use it in Safe Mode with networking, but it still takes 10 min+ to boot. Only a week ago, it was taking 15+ minutes to boot, but was still usable, so I wasn?t too concerned as I was looking into buying a new computer after Christmas anyway.

I have checked the hard drive and RAM and there appear to be no hardware issues. I have run several virus/spyware programmes, CCcleaner etc to no avail. A while ago, the fan got clogged up and the laptop started to overheat, so I am wondering if this damaged something.

I can?t even do a full Windows restore, there is a recovery partition, but I can?t find a system image within it. I don?t have a backup disc. Is buying a reinstall disc a feasible option or is there anything else I can do before giving in and buying a new laptop?


Answer:Laptop taking a very long time to boot

Hi, have you run chkdsk, or disc clean up, have you ever detracted the hard drive.

1 more replies
Relevance 56.58%

I have an HP Pavilion DV5224nr Laptop with the following configurationWindows XP - Media Center Version 2003 SP3AMD Turion 64 Mobile Technology ML-371.99GHz1GB RAMThe laptop is taking a lot longer to boot than normal (over 5 minutes) and I can no longer see my DVD/CD drive hardware. Here is a HiJackThis logI have also ran Spybot but it did not detect anything out the the ordinary.Hockeyman.EDIT: Removed log~not allowed in this forumIf you wish to post a HJT log, please follow the instrucions posted here:

Answer:HP DV5224nr Laptop Over 4 Minutes to Boot

What if any Anti-Spyware/Virus protection do you use?

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Relevance 56.58%


I have an old laptop from 2007. I bought windows 8 licence (was using W7) and it was working great for the few months. After that it stopped. Now if I want to boot it, or restart it or shut it down it takes at least 30 minutes which huge sound coming from it.

I got a new laptop today, but I still want to use my old one. As I think a laptop is a girl, it has to be perfect

P.S: It takes 1 minute to enter the windows 8. And 29 minutes to enter the metro layout (it keeps loading).

What do I have to do.

I have faith in the members here!

Answer:Laptop takes 30 minutes to boot


Have you made sure ALL updates and App updates (via Store) have been done.

Also, the fact it gets into the Windows 8 fine, but the Start screen (aka Metro!), appears to be maybe an issue with the Graphics drivers - check them in Device Manager.

Hope this helps.

PS. Also try looking in Task Manager for any App/software that might be trying to startup - this could be delaying things.

8 more replies
Relevance 56.58%

Toshiba laptop takes way too long start, probably close to 10 minutes. I tried to limit the start-up programs, and even check for mal/spy-ware, but the effect lingers. How can decrease the boot time for this laptop?

Answer:Laptop takes about 5 to 10 minutes to boot from being off. What's up?

I'm sorry, my first pc I've owned did the same. I'd have to power it on and go make lunch to pass the time. Try working with this thread by quietman7. It's full of great tips and should help with your computers performance and take some time off your boot up. I'd run through everything that's applicable to you and post back after. I'm sure there's even more that can be done to speed up your boot, but this is a great place to start.;-it-may-not-be-malware/

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Relevance 56.58%

My computer takes about 7 minutes to boot up.If it comes out of hibernation, the hard drive runs continually(doing something) for about 5 minutes, if it has been in hibernation for over an hour.Here is my hijackthis.log. Is there anything here that's causing these problems? Thanks.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:51:45 PM, on 9/16/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\CSHelper.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\HPQ ... Read more

Answer:Laptop takes about 7 minutes to boot up

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

2 more replies
Relevance 56.58%

Hey all,

Been having a problem on my laptop recently, it takes ages to boot up - 10 minutes!

Im on windows 2000, and my laptop is a pentium 3. I have about 6GB free on my hard disk.

Im going to post HiJack this, although i checked spybot and virus check recently and had no spyware or viruses.

Logfile of HijackThis v1.99.1
Scan saved at 9:35:17, on 15/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Prog... Read more

Answer:Laptop takes 10 minutes to boot!

7 more replies
Relevance 56.58%

Hi there, I have a HP G42 i3 Laptop that is just taking really long to boot. It started acting this way ever since I came back from my backpacking trip to Europe last year (where I accidentally dropped my laptop bag with my laptop still in it).

I didn't see any change in the performance immediately after but rather a gradual decline in the performance after that...the most obvious of which is the time it takes to boot. The moment I turn on my laptop, I would need a good 10 minutes to come to the windows login page and another 20 - 30 minutes to get to my desktop. On the outside I have a slight dent at the corner of my laptop but other than that, it seems to look ok on the outside.

Another major issue I face as soon as I login to my desktop is that I experience major slowness and lag. Even a simple move of the mouse cursor would lag (although not often, it does happen)

Please help. Do let me know if more information is required. P.S. am not a tech savvy person.

Answer:HP G42 Laptop taking ridiculously long time to boot

You should look in Windows Event Viewer, you may find some clues there.

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hi.Its been almost 5 years of my lenevo G50 laptop. In past couple of weeks , i did'nt shut down my laptop properly. There were times when i left my pc open for 10-14 hrs Meawhile ,my Laptop usually went to sleep . Now the problem i am facing is that, in past few days, my laptop -Lenevo G50, product : 20351,serial id :YB07122067, BIOS : 9ACN28WW.  is taking long time to boot up. Like it alsmost takes 30 mins to boot up nowadays. what's the problem with my pc?can anyone help? 

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Recently my Dell XPS laptop on boot up or waking from hibernation has a few horizontal lines scrolling upwards; sometimes it has a gray screen with lots of horizontal lines on it. If I move the laptop lid back and forth the screen is fine.
I have run Dell diagnostics and all is reported as OK. I have taken the back off and all seems OK. I assume there is a connector between screen and computer but I cannot locate that. I assume that if a display setting has changed, the screen would be constantly poor?
Any ideas?

Answer:Dell Laptop Screen Horizontal lines at boot or wake up

I assume there is a connector between screen and computer
If I move the laptop lid back and forth the screen is fine.
definitely points to the ribbon cable connecting motherboard to screen. will look something like this, and how to replace click here

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Hi everyone,

My Sony Vaio VGN-C140G laptop running XP SP3 has never had any problems freezing before this week. Now, every time I boot up and do anything on the computer for close to 5 minutes, everything locks up (I'll only be able to move the mouse), and eventually completely freezes. The only way I can get out of it is to restart the computer.

Interestingly, when I boot in safe mode, it can last significantly longer (I was able to run scans and such all the way through), but still freezes in the end if I start using the internet or anything too intense.

My initial thought was malware, so:

1.) Ran malwarebytes scan. Nothing found.
2.) Ran McAfee scan. Nothing found.
3.) Ran CCleaner for registry problems, it corrected a bunch of them-- Still didn't help.

Then I thought hardware:

1.) I cleaned out the heatsink (which was extremely dirty), put new thermal paste down, and gave a good clean to the rest of the laptop. The Intel Duo Core T5500 now runs at about 55 degrees C when active.
2.) I ran a full "Vaio" diagnostics, and everything checked out fine.
3.) I tested the memory (2 x 1GB) and it didn't find anything. Removed one and booted it up (froze), then swapped it for the other (Still froze).

ANY help would be awesome. A laptop is difficult to use if I have a time limit. Other than the freezing, I haven't noticed any speed decrease until the last 15 seconds before it begins locking up.


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Hello , i need help to figure out how to fix this super slow startup issue. This laptop takes at least 15 minutes to load before it gets to the log in screen.. it was doing fine about a week ago where it would get me to login screen less than a minute before.Here are the specs of this laptop,Acer Aspire E15 , E5-571G-57LHIntel Core i5 5200U @2.2GhzNVDIA GeForce 840M with 2 GB RAM4 GB DDR3 Memory1000 HDDDOM: 9/12/2014Intel HD graphics 5500Windows 8.1 64bit (6.3 Build 9600)BIOS v1.24Directx 11Now i'll talk about what i did with this laptop. When i found out this issue i tried to fix it, i thought it was malware/virus, so i did use malwarebytes to scan for viruses, but it still didn't fix the problem. So i thought if i system restore this back to several weeks back it would do the trick, so i ran system restore to an earlier point about 2-3 weeks ago, but when system restore is running , it had an error because it says it could not system restore as AVG has a file or something that was blocking it, so the restore wasn't complete. Next, i tried uninstalling AVG so it could system restore next time and finally i could restore it but the slow booting speed still exists.. as a last resort i ran reset my laptop to reset everything and now i have a fresh new laptop. but sadly the slow startup is still here... and that is the main issue, but there's also some side issues like windows explorer run time error occurring and the date of my laptop would jump 10000 or 200... Read more

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Hello , i need help to figure out how to fix this super slow startup issue. This laptop takes at least 15 minutes to load before it gets to the log in screen.. it was doing fine about a week ago where it would get me to login screen less than a minute before.Here are the specs of this laptop,Acer Aspire E15 , E5-571G-57LHIntel Core i5 5200U @2.2GhzNVDIA GeForce 840M with 2 GB RAM4 GB DDR3 Memory1000 HDDDOM: 9/12/2014Intel HD graphics 5500Windows 8.1 64bit (6.3 Build 9600)BIOS v1.24Directx 11Now i'll talk about what i did with this laptop. When i found out this issue i tried to fix it, i thought it was malware/virus, so i did use malwarebytes to scan for viruses, but it still didn't fix the problem. So i thought if i system restore this back to several weeks back it would do the trick, so i ran system restore to an earlier point about 2-3 weeks ago, but when system restore is running , it had an error because it says it could not system restore as AVG has a file or something that was blocking it, so the restore wasn't complete. Next, i tried uninstalling AVG so it could system restore next time and finally i could restore it but the slow booting speed still exists.. as a last resort i ran reset my laptop to reset everything and now i have a fresh new laptop. but sadly the slow startup is still here... and that is the main issue, but there's also some side issues like windows explorer run time error occurring and the date of my laptop would jump 10000 or 200... Read more

Answer:Acer laptop takes 15 minutes or more to boot

EDIT- update on the Time jumping issueit was known that when windows explorer runtime error occurs, the time would jump forward in years. I had to use Ctrl+Alt+Delete to open task manager and manually restart windows explorer so i can click on stuffs again, and then i changed the time back.

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How do I fix this? If I put the computer to sleep or lock it and then wake it up it won't ask for my password, even though it asks me to sign in when I turn on the computer.

Answer:Win 10 no taking to password if I wake computer from sleep

You can try this:
Prevent Windows Asking for a Password on Wake Up from Sleep/Standby

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Hi, im a computer tech for a company, and one of my customers is calling saying that when he comes in in the morning and moves his mouse it takes 5-10 min before the computer wakes up. We are trying to figure out what the problem is but cannot figure it out. We've checked the power settings and whatnot but that doesnt seem to make any difference. Does anyone know what could be causing it to do this. Also the monitor is relatively new so i dont think thats the issue either. Thanks a lot

Answer:Computer taking a long time to wake up

You're not giving us any computer specs. That would help.
Also, verify exactly what low power setting the system is in. 'Sleep' can mean different things.
What kind of connection is there for the internet?
Have you check the Event Viewer of related Errors such a DCOM, TCP/IP?

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Hi, All...
I have HP DV6 1111au laptop .. with 2gb memory n 320gb HDD..
Just few days back.. it started to boot on very slowly thought its working very smoothly..
I ran all the tests on HDD n memory, change the RAM, HDD.. but still the problem persists..
I read a lot around about the booting process being slow but could not find any appropriate solution fot this slow boot..
The booting options also load really slow, sometimes boot time is 5 min. on main HP logo screen sometimes its .. 10-25mins.. n sometimes it cannot get started.. then I have to manually restart it.. but when if its ON when restart command being given.. it boots up rilly fast..

I have hard reset over the laptop.. changing BIOS settings.. i.e loading the default one.. also tried to update the BIOS, which is F.18 version.. no new update ...

Please help me.. all people and experts out here.. rilly .. need help...

Answer:How Do i make laptop boot fast.. taking much time on HP logo screen

Hello and welcome yashish mate have a read of this
Optimize Windows 7 Just make sure you back the registry up - not that there is anything to go the authour is a very cluey fellow but more that you may change the wrong values and I always back it up as matter of course after a reinstall or making changes - then you can go back
Registry - Backup and Restore (same authour)

Now the HP screen you can stop that through the BIOS but not being familiar with yours I cannot say just what to change.

It could also be the hard drive is getting either clogged up or just plain old.

Run CCleaner to remove unwanted temp files and cookies but do save the cookies for sites that require passwords see pic
I am assuming too that you have defragmented this drive often??

Also try these in safe mode if necessary < use the /f and /r options in Option 2 if necessary

If nothing of this works then it may need a test on the drive this is the usual one used
SeaTools for Windows | Seagate

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I'm running Windows 7 Home Premium SP1 on a three-year-old Samsung QX410 laptop, i5 dual core processor, 8 gigs of RAM. For many months, I have had extremely slow boot time, today 8:40 boot time according to Glary, but almost double that before I could open any programs or connect to the Internet. Frequently my computer is unresponsive, sometimes ctrl-alt-delete won't open at all. I don't experience the BSOD. These are the things I have run and how they came out:
Malware Bytes – No threats
Startup: runs one program, EDT (Elan) Control center.
Power options set to manual performance
Windows search is set to manual
Frequent/current defrags
disk cleanup has been run
Symantec endpoint protection is operating
Performance indicator 4.2
Performance troubleshooter shows no issues
Autoruns: Shows over 200 items, but I have no idea how to put this knowledge to use.
Computer a lost cause?

Answer:Over 8 minutes boot time, laptop unstable, hangs.

Let's take a look .
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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I have a Lenovo laptop with XP Pro Svc pack 2 that my wife and son use for surfing mostly. All of a sudden it's gotten extremely slow.

I used the Rescue and Recovery system to check the hardware, memory, etc. Tests come back ok.

I believe it's full of malware even though I've had AVG (7.5 I believe) on it from the start and have had the auto downloads on.

Is there a program I can load on a CD and run to detect and remove the malware and viruses?

It takes ten minutes to simply load XP and every program I click on takes about ten minutes to get up.

I tried it in safe mode and it's still very slow. Firefox safe mode doesn't work because I am not connected (wireless) while in safe mode.
Any help would be greatly appreciated.


Answer:Lenovo Laptop Extremely Slow. Ten Minutes To Boot.

Here is what I recommend.

1.) Download the spybot anti-spyware software from if you don't have it installed on it already and run the spyware program to detect if there is any spyware on your computer.

Did you install any softwares recently. I recommend pressing ctrl alt delete and checking the task manager and see if there is any program taking up alot of resources.

2.) If though the hardware test came out ok, go to the manufacturer's website of your hard-drive and download their diagnostics utility and put the program onto a CD. Boot the computer to the program but first, make sure you go into the bios and put the optical drive as a first boot device. Then assume you boot the computer to the diagnostics utility, follow the instructions on the screen, and test your HD for any errors.

3.) Have you perform a disk defrag recently? If not, I recommend doing that.

4.) Another thing you can do is to perform a windows repair and see if this solves your issues. I know this came in handy for me in the past. You will need your windows XP CD and just like the HD diagnostics utility, you will need to boot the computer to the CD. Then on the main menu, simply click enter like you are going to install windows and press F8 to agree to the license agreement. Then once the computer detects your current windows XP operating system, simply click on "R" for repair.

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The VLC media player is taking about 5 minutes to load and run. No other program is having this problem. It was running OK then suddenly it started taking 5 minutes to load.

Answer:VLC Taking 5 minutes to load

Hi there
are you using the latest version -- some older versions have some issues with "Fonts(?)"

There's a 64 bit version now available try that.
Normally VLC is just fine.


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This problem just started yesterday. We have not done any updates or loaded anything new on the computer.

When I open IE7 it takes 20 minutes to load the opening page. All other programs are opening and working fine. After IE is open it works fine. Loads to new pages with no problem.

I know a guy who is having the same problem with IE6.

Anyone know anything about this?

Thanks for any help you have.

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Working on an older HP G42 Notebook PC with Windows 7 Home Premium. The machine is taking over 20 minutes to boot up. It is sitting on the black HP screen long before it ever gets to the "Starting Windows" screen. I have tried reinstalling windows from the recovery partition. I have tried starting in safe mode. I have tried shutting off all non windows services and the machine always takes 20 minutes or more to boot. Is there something I can do to get this computer to boot up faster? Once it finally boots up it appears to work correctly. The only other thing I know is wrong with it is the battery appears to be totally shot because if it is not plugged in the machines powers down immediately.

Any help would be greatly appreciated.

Answer:Booting taking over 20 minutes

Remove the battery and run the laptop off of the power adapter alone. Does that help the computer boot faster? You can purchase a new battery from Ebay for as little as $10 US. hp g42 battery in Laptop and Desktop Accessories | eBay
Other then that download the ISO image of Seatools in my signature, burn the image to CD using IMGBurn in my signature, or burn it to a USB Flash Drive with SeaFlash also in my signature. Boot off of the Seatools media and run the Short and Long tests on the HDD. If either test fails, the HDD needs to be replaced.

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Hi, I have a new machine built almost three months ago and I've occasionally gotten BSODs but they've increased in the past couple of weeks usually a few minutes after I wake the machine from sleep.

One BSOD error said something about USBScan.sys with error 0x0000000A. Thanks very much.

my specs:
Intel Core i5 2500K @ 3.30GHZ not overclocked
Corsair 8gb ram
Windows 7 Ultimate x64 Retail
Gigabyte GA-Z68X-UD3H-B3 motherboard Rev. B3
Gigabyte R685D5OC-1GD video card
Seasonic M12II Bronze 620W power supply
3 SATA hard drives

Answer:BSOD a few minutes after wake from sleep

Three issues

1-Related to EtronHub3.sys eXtensible Hub Driver. from Etron Technology Inc This is probably what caused your crashes. I would re-install newest.

2-this file (zl88avs64.sys) has no information and may be Malware. It is dated 2007. Run Malwarebytes.

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
3-Update to SP-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1
32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
Now update to SP-1

Learn how to install Windows 7 Service Pack 1 &#40;SP1&#41;

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The newest build of Google Chrome is taking over 10 minutes to launch. This happened randomly, nothing was changed when it started. I have uninstalled and reinstalled chrome (uninstall was manual because the uninstaller wouldnt load either), ran a compatability troubleshooter, and even tried it on a new account on my pc. The compatability troubleshooter fixed it for a day, then the next morning the same problem resided. Nothing happened to the PC that night. I am also having a problem with all my games crashing on startup (see my other posts), and I feel this might be linked to it. Any ideas on what the problem is or how to fix it?

Sapphire HD 6970
FX-6120 6 [email protected]
10gb ram
650w Sentey Gold PSU
Dual monitor setup @1600x900

Answer:Chrome taking 10+ minutes to launch

Trying this might be worth a shot Browser Slow? How to Make Google Chrome Fast Again

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Windows 7 ultimate 64 bit, eight core processor. Recently changed from android phone to iPhone six. Having some form of conflict with iTunes that is taking extremely long time to load.

It may be even longer than 20 minutes to load. When I click on the iTunes icon, I see the spinning icon for a few seconds, and then nothing. My best live getting it to load, is to do this at night, leave the computer running, and when I get up in the morning, iTunes it is finally loaded. It seems to run relatively well then, but sometimes I click on something like "edit preferences" it may freeze for several minutes, then finally the screen comes up.

My problem seems to be something that goes beyond the usual "iTunes is running slow"

Don't seem to be having a problem with any other applications/programs on my computer.

Appreciate any help,

Answer:iTunes taking more than 20 minutes to load

Hi and welcome to SevenForums,
Best I can say is have you re-installed iTunes ?
A Google search didn't bring up anything recent

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My moms computer is taking 20+ minutes to start up. I am not sure what I can stop at startup or what can be deleted baby help would be appreciated. Just let me know what you need and where I can get the information! Thanks

Answer:Computer taking 20+ minutes to start up

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Please can anyone out there help me, it is suddenly taking ages for my Computer to shut down when I Log Off. It does eventually log off, but I was wondering why it is now taking so much longer than it did a little while ago. Joan

Answer:Shut Down XP Prof. taking 5 minutes

joan have u installed any new software since it worked ok?

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I am running Windows 7 ultimate 64 bit on a quad core AMD processor with 8GB of ram. For the last week or so it is taking minutes to go from one message to the next in Outlook 2007, change from one directory to another in Windows Explorer and almost everything else I do. When I log in it takes 10-15 minutes to finish the log in process. Task manager shows less than 1% CPU utilization, less than 3 GB ram in use and little to no disk activity. Bitdefender, MalwareBytes and Spybot Search and Destroy all show no malware on the system. I am completely stumped as to how to proceed. I am pasting the hijackthis log I ran last night as well as uploading it. Any help anyone can provide will be greatly appreciated. Fred Mageeflyerfred[at]@earthlink.netfmagee[at] =========================================hijackthis.log=========================================Logfile of Trend Micro HijackThis v2.0.5Scan saved at 9:10:56 PM, on 11/5/2015Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v11.0 (11.00.9600.17631) FIREFOX: 41.0.2 (x86 en-US)Boot mode: Normal Running processes:C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exeC:\Program Files (x86)\ACD Systems\ACDSee\18.0\ACDSeeCommander18.exeC:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exeC:\Program Files (x86)\NETGEAR\WNA1100\WNA1100.exeC:\Users\Fred\AppData\Roaming\VERIZON\UA_ar\UA.exeC:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exeC:\Program Files (x8... Read more

Answer:Window 7 Ultimate(64 bit) taking minutes to do almost everything

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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Windows 7
Hi Guys, From the moment I switch my PC on till I can actually interact with it, it takes 6 minutes. It's been like this for a few months now. However, recently a new thing has started happening. When I eventually get to see the Desktop and icons, all the lettering under the icons is in italic? After about a minute and before I can interact, the lettering changes back to regular. But now a lot of the words have been abreiviated and replace by dots.
It matters not how long the words are. For instance, I have a link to Ebay, but instead of showing 'EBAY' it shows 'EB...'. I also have link to 'weatherspark', under this icon it says 'WEATHER', and it isn't abrieviated? So then I reboot and everything is as it should be. But if I then have to reboot again, when it does we have to go through the whole routine again from the top?

Answer:I have a Startup anomaly, apart from it taking 6 minutes

Go to Start/Run type in the box MSCONFIG then press enter, go to startup tab, look through list of boxes with a tick in the box. all those with a tick startup at boot, you should be able to remove a lot of these. do not remove any for Anti-Virus,also if its a laptop there may be thins that you need to run at start when you have removed what you want click apply, you can restart these after if needed. Restart you PC then it will pop up a box to say changes have been made tick the little box bottom right in the box before closing it

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Hi B.C.,

I recently reinstalled my Windows 7 Home Premium 64-bit OS, and had about 120 updates installed when I shut down my computer. The next time I started up my computer, a notification popped up requesting that I install two system updates. I did find it odd that those updates weren't a part of the 120 or so updates. While updating, my power went out and caused my computer to shut down. That's when the problems started, it took forever to start up, and not just to the startup screen. Before that, the fans would be running. There was no display and my mouse and keyboard were off. It'd go on for about 4 minutes.

When things started to show up, everything seemed to be in "slow motion", or in other words, all actions made by me were delayed or lagging by at least a minute. I found out during the boot screen when I had choices to start windows normally or not.

The computer also beeped once, which I understand is normal. From beep to the "Starting Windows" screen, it took 2 minutes and 20 seconds. And the "Starting Windows" screen plus the "Welcome" screen took 50 seconds to get to the Desktop screen.

Also, if there's a way to dig up what that previous update was, then please tell me the instructions so it's easier. Thanks.

Answer:Startup taking 7 minutes after update

Best option would be to do a system restore to before the problem occurred and then try to reinstall the updates.

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I build all of my computers. I recently built an asus Z77 series computer

Installing the operating system windows 7 everything is going well. Install all the drivers through the thumb drive method. "all good like 2 to 3 seconds to sleep" Proceed to update, finished all the updates. After this it takes 3 or 4 minutes to sleep? I'm thinking okay this is kind of weird.

Not quite sure how to debug this?

Answer:Taking 4 to 5 minutes to sleep after updates.

Have you checked the time to sleep option in power options?

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I am posting this for a friend. Her computer is having problems with starting up with it taking at least 20 minutes to start up. The computer is a sony VAIO, Windows XP and there is plenty of space on there so it has nothing to do with the memory.

Any help would be greatly appreciated
I have also included a Hijack log if this is any help:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:44:45, on 20/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.e... Read more

Answer:Computer taking 20 minutes to start up!


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Hi, I have a modern Windows 10 desktop (A Micro Center Powerspec). When I right click on a file, all the menu items immediate appear but then when I choose "properties", it will take minutes for the information to appear. Upon doing research, I downloaded and ran a program called "ShellEXView" and disabled all the Context Menu processes but that did not solve the problem. I then tried running Windows 10 in safe mode and then right clicked a file and chose properites, it just hung or at least after 10 minutes I gave up and rebooted the PC.

Not sure but I think when I first got the PC before I installed any programs I did not have this problem. Any thoughts would be appreciated.

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Hi all,
I'm not sure why, but my Windows XP Pro is taking at least 2-3 minutes to shutdown. I haven't installed anything new lately. It just started doing this about 5 days ago. Looking a the event viewer, the last time I shut down, the 'WMIAdapter' caused an error. The time before that it was 'ODBC'. So I am somewhat confused. I hope someone understands what I'm talking about with the event viewer. I ran a hijackthis log, which is here:

Logfile of HijackThis v1.99.1
Scan saved at 3:41:10 PM, on 5/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
F:\Program Files\RamBooster 2.0\Rambooster.exe
F:\Program Files\UnH Solutions\Easy Go Back\EasyGoBack.exe
F:\Documents and Settings\Conure\Start Menu\Programs\Utilities\Benchmarks & Tweaks\Misc\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\M... Read more

Answer:Solved: Win XP Pro taking 2-3 minutes to shut down

I don't see any problems in the scanlog.

There are a number of things you can do to try to resolve the problem. One would be simply to try a System Restore to a date prior to the problem.

Start > run: msconfig > Launch System Restore.

These can be undone if not helpful.

Another is to examine the Event Viewer (run eventvwr.msc) and look for errors in the Applications log 1517 or 1524.

If you see them, install this:

Still another is to try "clean boot" troubleshooting to isolate the problem:

Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup group" on the general page.

See this link for detailed information:;EN-US;310353

Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as well.

Get the idea? You want to isolate the problem to a specific startup if possible.

Note: if you already have items unchecked under msconfig > startups and are in &#8220;selective&... Read more

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Hi, I am having an issue with my HP monitor, I have owned the monitor for at least two years and have a second monitor of the same model that I do not have this issue with just the right monitor. What happens is when I turn the monitor off (physically pushing the button)  and come back later and turn it on the screen comes up for a few seconds then suddenly goes black. When the screen goes black the blue power LED is still on and does not change color. To get the monitor to wake up I have to turn it off and on multiple times while quickly moving the mouse until it eventually undims and stays on. I have no idea what is causing this and playing with the monitor settings/ switching back to defaults did not help. I know it is not a signal problem from my graphics card as the left monitor is on and functioning properly while this is taking place.

Answer:HP S2331 monitor suddenly taking multiple attempts to wake u...


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Hi, Im using my X230 since 3 months and since the every first day Ive experiencing probelms with the wake up from the stand-by: until the maschine is ready for usage almost 3 zto 5 minutes pass-by.  According to the Windows 7 Performance tool there is a problem with the: Ras SSTP miniport call Manager (file name: rassstp.sys)RAS Agile Vpn Miniport Call Manager (file name: AgileVpn.sys)Intel Graphics Kernel Mode Driver (file name: igdkmd64.sys)Windows Driver Foundation - User-mode Driver Framework Refelctor (file name: WUDFRd.sys)I dont even know that these programs do.  Does anyone of you did expierienced similar problems or could suggest a solution to me with out compormising the functionality of my x230. _________X230 i5 -3200, 8bg ram, 500 gb hdd, win 7, 64 bit.  

Answer:X230 - wake up from stand-by delays up to 3 minutes.

Hi, AlbiApfelsaft
I would recommend making sure that your BIOS and all the drivers on your system are up to date and seeing if that helps. These errors could be the result of driver conflicts, so updating them may solve the issue. All updates for your system can be found here.

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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hi everybody.. recently i updated all drivers of my laptop[october update]. after that iam facing a issue with booting and shuting down. it takes 5-15 minutes to take booting or shutdown. i tried many troubleshooting and found bluetooth driver has the problem. after i uninstalled bluetooth driver system working smoothly. but i need bluetooth. please help me out...

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Hello, I hope someone can help me. I have a brand new Dell Inspiron that came with Windows 8.1 installed on a 1 TB hard drive. Any time I get a new computer, I always reformat and partition, which I did in this case. This was my first Windows 8/8.1 install, and everything went smoothly until, at some point, the computer would occasionally get locked up on the username screen for several minutes when booting. I tried uninstalling and reinstalling certain Dell utilities that I thought might be the problem, and even downgraded the BIOS after seeing that Dell had removed it from their website. I spent hours on the phone with Dell tech support. They weren't very knowledgeable, and seemed unable to troubleshoot what was going on by looking at the Event Viewer (a couple of times I let them take control of my computer, so they could see the errors). We ran hardware diagnostics and everything checked out. I even ran Memtest86+ and Western Digital Data Lifeguard Diagnostics on my own. Still nothing. Their solution was to restore Windows using the recovery partition that Dell installs, which can't be done, because I reformatted the hard drive.
The computer was purchased through Microsoft and is no longer in stock, so it can only be returned and not exchanged. I have until the 27th to either figure this out or return it. I spent all night yesterday reformatting and reinstalling Windows AGAIN, and the boot problem and errors came right back. The only programs I installed were Kaspe... Read more

Answer:Brand new Dell Inspiron laptop intermittently takes 5 minutes to boot

Hello there,
Please download MiniToolBox to your desktop, double-click it, select the options below and press go. It will create a log, please post the contents of it into your next reply.
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
Download CCleaner from here. Once installed, open it and head over to the tools tab and select start-up. In the bottom right hand corner, select save to text file and select a name for it. Open the saved document and post the contents of it into your next reply. As-well as that. click the 'cleaner' tab, keep all the checkboxes the same and press run cleaner.
Download Autoruns from here, save it to your desktop and then extract it. Double click the extracted folder and navigate to autoruns and double-click it. Select file, save and change the 'save as type' to text file. Type in a name for it, such as Autoruns log and click save. Please post the contents of it into your next reply.
Run System File Checker
Run Disk Check
I also recommend you run a scan with Malwarebytes Anti-Malware and AdwCleaner.
Lighthouse Party

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i'm having a problem with web pages loading. Some of the time web pages take up to 5 minutes to load, Firefox says 'waiting for' and that is in every browser, i've tried Chrome and IE also. Though torrents are working fine and my msn messenger does not log me out, but i can not have a conversation with anyone as the messages will not go through. I can ping all the sites that will not load with normal latency, with the IP and the domain, so it can not be a DNS problem, also tracert works fine. Also I have nod32 antivirus installed, so i'm pretty sure its not malware. This problem does not exist in safe mode.

My configuration:
Acer Aspire 5520
Windows Vista Ultimate SP1 64bit
AMD Turion64 x2

My hijackthis log:

Answer:Solved: web pages taking up to 5 minutes to load

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I have tried everything from unplugging router, i have wireless connection. I have scanned with malware bytes, avg, advanced system care. My internet does the same thing in IE and Firefox. I installed google crome and it also does the same in it. I have uninstalled all browers and reinstalled and still didn't help. Also in task manager system running 83,648 kilobytes, it never changes stay there. I have 1gb of memory, usaully it stays around 650, but it is now around 250-300. Even if I use software to free up ram it doesn't increase it much anymore. I reinstalled dsl software and it didn't help either. I left it sitting one day for 2 hours and the page never loaded.I get this error in google crome Error 103 (net::ERR_CONNECTION_ABORTED): Unknown error. Please Help

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 4:10:57 PM, on 12/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv... Read more

Answer:Web pages not loading, or taking 5 -10 minutes to load.

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I have a 3 year old Toshiba Satellite L300, recently it has been taking a long time to turn on. The green light comes on for the power and battery, I have tried taking out the battery and holding the button etc. Sometimes it turns on straight away, other times it can take up ten minutes of me holding the power button to turn on.

Any ideas what the problem could be? Thanks

Answer:Toshiba satellite taking 5 minutes to turn on

Is the Battery fully charged and does it do the same with just the battery in and or just the power supply?

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I normally use Gmail's web interface to check my email, but I've recently gotten a domain and want to use a POP3 client to manage mail. However, I've run into a strange problem that I've been unable to solve via Googlin' (unless my Google aptitude is just that bad).

I installed Thunderbird, but when I opened the program, it took nearly 5 minutes for it to load. I restarted, same thing. Trying to kill it using the Task Manager resulted in a lockup of the system. I finally uninstalled it, cleaned out the registry entries and reinstalled, same behavior. I then tried Outlook Express as a test, same thing. Then I installed Pegasus Mail, same thing. I've tried a couple of other obscure POP3 clients too, and each of them exhibit this same odd problem.

I have a 2.33 GHz C2D, 3 GB of RAM, plenty of room on the hard drive, and my Windows XP SP3 installation is well-maintained. I've used POP3 clients in the past, but I've never experienced this kind of an across-the-board issue.

Any insights, jeers, or WinPimp backhands are welcome.

Answer:POP3 clients taking up to 5 minutes to load...

Any antivirus or internet security apps running? Any software firewall apps running?

However, my first thoughts are if this is happening across the board with POP3 clients from several different vendors then I'd try thinking at the network and/or ISP level:
- If you go through a router, try going straight to the DSL/Cable/etc. modem that you have (temporarily).
- If this is a laptop, then try going to a free WiFi hotspot and testing the POP connection from there. Or drag the desktop to a friend's place that uses a different ISP and networking equipment.

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This is something that has started happening just in the last month or so with my wife's computer:

When she boots into Windows 7, the mouse and keyboard (both USB) aren't working. They continue to appear non-functional for 2 full minutes, at which point they come on and work perfectly. There are no problems after that.

I realize I should give system specs, but I'm not sure what would be relevant other than saying she has a Core 2 Duo, 2GB RAM, and Windows 7 32-bit.

Anyone know why this might be happening?

Answer:USB devices taking 2 minutes to initialize at startup

New build here, Gigabyte P55 UDL3 mobo/i5 750/4gigs OCZ ram. I dual boot Win7 HP x86 and x64. Same deal on both, I have to wait for the damned keyboard to start working before I can type my password. Damn irritating!

Never saw this issue ever, so I assumed it was something about the mobo. Now you have me wondering?

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I have a p50s running windows 7 (64 bit)... I just updated my bios two weeks to 1.22 and I am now having issues with my computer waking from sleep. The computer goes to sleep within 15 seconds of initiating sleep. I do not have an issue waking the computer from sleep if it has only been sleeping for a couple hours. However, if I leave it overnight or over the weekend without waking it, I get the login screen to input my password, but it takes almost 5-10 minutes for the computer to recognize typing my password. Once it recognizes my password, it logs in and I do not have any issues.If I hold the power button and shut the computer down and restart, select "Start windows normally" -- it recognizes typing my password and launches immediately. I do not have hibernation or hybrid sleep as an option in my power settings, so that could not be the culprit.Any help would greatly appreciated!

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my laptop is takig to much time to load when its turned on or even after it is put in sleep mode i had a game that i deleted that made it woked better for one day then it went back doing the same thing it puts the windows screen then a black screen for about 5 to 8 minutes and then after im logged in it will take a while before i can start working on it 

Answer:taking my Hewlett-Packard hp laptop is taking to much time t...

Please provide the model number of the laptop. The numbers you posted are not recognizable to describe your computer. 

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I have a desktop PC with Core i3 and 4GB RAM.

I have Logitech G400 mouse. Recently it has started acting extremely odd on startup or when the pc is woken up from sleep. The mouse will not respond for a period of 30 seconds to 5 minutes each time. The optical red sensor is turned on but the cursor just won't move and I have to wait till it decided to respond.

Any suggestions on how to solve this.

Answer:Mouse is unresponsive for few minutes on Startup or Wake from Sleep

Forgive the obvious questions:
1. is your touchpad responsive during this period?
2. what happens if you use a more basic wired mouse?

And this may be of interest:
Solved Windows 8/8.1 mouse lag. Is Microsoft adressing this? - Page 2

- specifically refers to your mouse type

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I have a desktop PC with Core i3 and 4GB RAM.

I have Logitech G400 mouse. Recently it has started acting extremely odd on startup or when the pc is woken up from sleep. The mouse will not respond for a period of 30 seconds to 5 minutes each time. The optical red sensor is turned on but the cursor just won't move and I have to wait till it decided to respond.

Any suggestions on how to solve this.

Answer:Mouse is unresponsive for few minutes on Startup or Wake from Sleep

Forgive the obvious questions:
1. is your touchpad responsive during this period?
2. what happens if you use a more basic wired mouse?

And this may be of interest:
Solved Windows 8/8.1 mouse lag. Is Microsoft adressing this? - Page 2

- specifically refers to your mouse type

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I have a 64G SSD drive and a 300G hard drive.

I set c drive drive to be the whole SSD drive. Cd drive to d:.
and an e drive to be 100G. (out of the 300G.

I am running an AMD phenom quad core with 12 G of memory.

I have spent hours on this and read countless posts.

I have tried diabling all start programs. I downloaded all of the latest drivers from Gigabyte and alsso got the AMD series series 7 chip set drivers from AMD.
I have narrowed it down to:

When windows boots, it sits at starting windows for 2-3 minutes and then loads.
I have set custom events for ids 100-110 and it shows nothing or warnings on event 100 with no details. Once the balls become the windows icon, windows brings up my long on.

Here is the vital clue, I installed Norton ghost 15. when I copy the drive to a third hard drive, the boot manager comes up.

When I select boot windows 7, it load starting windows and then the balls with the windows icon almost instantly.

It stays like this way even when I disconnect the 3rd drive.

If I remove boot manager, I am back to 2-3 minutes to get past starting windows.

Answer:Windows 7 boot is slow (2-3 minutes) without boot manager

I would uninstall Norton and make sure all traces of its infection are gone.

We use lightweight free tools here for best performance of Win7: Micrsoft Security Essentials with the Win7 firewall, Partition Wizard bootable CD for fail-safe partitioning of every imaginable variety, and built-in Win7 backup imaging or free Macrium Reflect.

If the problem persists use the tool the Pro's use to trace slow startup: Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

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Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instruction... Read more

Answer:Not sure what I have, but taking 17 minutes to load network connections on startup

Due to the lack of feedback, this Topic is now closed.In the event you still have problems, please send a Private Message to any Moderator or the Malware Helper who replied to you here and ask them to reopen this topic within the next 5 days. Anything beyond the 5 day period from the timestamp of this post, please start a new topic.

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I use a nice old Asus VW266 27" LCD monitor that's at least 5 years old.

Recently, it suddenly started taking several minutes to finally detect a signal after turning on the computer.

When the computer is off, the power light on the monitor is orange. When I turn on my computer, it blinks blue until it detects a signal, at which point it goes solid blue. This takes about 3 minutes during which time the monitor is off (no logo, no backlight).

Once the monitor finally "warms up", it suddenly detects a signal and instantly turns on (no "fade in"). I connected it to on-board video to rule out my video card. Once it starts working, it's perfect. Runs fine for hours. No flicker, no fading, no outages.

So, is my monitor dying? What might be wrong and is there a way to fix it w/o spending a fortune? (it is very hard to find affordable 16:10 monitors nowadays, so I'm not anxious to replace it.)


Answer:Monitor taking minutes to start. Is it dying? Fixable?

I think this is easy to fix ...
Don't worry
Just some tests must be done by a technician to know what exactly is happening

You may also try to unplug the monitor after it detects the signal and reconnect it to see what will happen ... This may make it more easy to determine what is wrong

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Hello, I have been searching for days for solutions. I hope I am doing this correctly. For the past couple of months IE7 is terribly slow to load. I am used to having multiple instances/multitasking but I have been nearly shut down. I started using Foxfire instead but some of my clients' web sites are only compatible with IE. The past few days, even after IE opens it take forever for sites to load, even low graphics sites. I have cleared cookies, files, history, etc. I have unselected add-ons. I've run out of things to try.

I dont' know if my 2nd problem is malware related but I cannot open the phone and modems control panel. I've tried restarted telephony services but no luck. I can no longer use my cell as a modem because of this problem.

thanks so much in advance!

Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:17:57 AM, on 10/18/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18319)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton AntiVirus\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Dell\MediaDirect\PCMService.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Norton SystemWorks\NswUiTray.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\PROGRA~2\MICROS~1\... Read more

Answer:IE taking several minutes to load, control panel issues

Help. It gets worse. I can't even uninstall IE7. It's not under the control panel as a program OR not listed as a an update. I've tried going to MS website to try a fresh download but can only get a download for XP (I have Vista). Does anyone have any links?

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ever since I got the laptop it takes almost 2 minutes to boot to the desktop. It then continues to show hard drive read activity without blinking for 6+ minutes. What tests can I run to find out the cause?

this happened since the first boot times and even after factory resets.
- video of booting after factory reset

Answer:2 minutes to boot to desktop and minutes more fot hard drive activity

Try running a memory test.

Diagnosing memory problems on your computer

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