Computer Support Forum

Non-loading updates interfere with shutting down or going to Sleep?

Question: Non-loading updates interfere with shutting down or going to Sleep?

There are two new updates (one for Skype desktop and one for Windows Framework 4.5.2-4.5.1 is already on the computer) that will not load. Of course, i'd like help with getting them to load, but until that time, the problem is that every time I go to put the computer to Sleep, I don't get Sleep in the field of "What do you want your computer to do," instead I get "Install Updates and Shut Down." Until these updates appeared, the field would always self-select Sleep. How can I hide or get rid of these updates (until I learn how to load them) so that I can go directly to Sleep and not have to scroll the field to Sleep?

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Preferred Solution: Non-loading updates interfere with shutting down or going to Sleep?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Non-loading updates interfere with shutting down or going to Sleep?

When you open Windows Updates and download them, let it download the updates it won't install, then right click each each update and select "Hide Update,"  it should look like this: 
 
http://www.sevenforums.com/attachments/tutorials/27444d1252655242-windows-update-hide-restore-hidden-updates-step2.jpg
 
In order for Windows Updates to prevent you from continuing to ask for them, probably best to download the updates manually - Windows Framework shouldn't be a very hard google search for a download link and as for Skype - well you might have to re-download the program if they don't have the option to download updates individually. 
 
But, better that than to have Windows Updates constantly asking you to install updates that won't install. 

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There are two new updates (one for Skype desktop and one for Windows Framework 4.5.2 (KB2901983) - 4.5.1 is already on the computer) that will not load. Of course, i'd like help with getting them to load, but until that time, the problem is that every time I go to put the computer to Sleep, I don't get Sleep in the field of "What do you want your computer to do," instead I get "Install Updates and Shut Down." Until these updates appeared, the field would always self-select Sleep. How can I hide or get rid of these updates (until I learn how to load them) so that I can go directly to Sleep and not have to scroll the field to Sleep?

EDIT:
Got answer on how to hide unwanted or unloadable updates:

When you open Windows Updates and download them, let it download the updates it won't install, then right click each each update and select "Hide Update," it should look like this:

http://www.sevenforums.com/attachmen...ates-step2.jpg

I've got Skype Portable on my desktop (couldn't get the desktop version to work) and the Skype update (KB2876229) for Skype 7 won't load because it is probably for the desktop version of Skype?

Answer:Non-loading updates interfere with shutting down or going to Sleep?

As far as .NET is concerned, your best bet is probably to remove the existing installations completely first using Aaron Stebner's Cleanup tool, then install the 4.5.2 version with a clean base.
.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

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Our organization has recently deployed the December 2017 patches that included security updates for Internet Explorer. Many users with the new patches (including KB4052978, and KB4054518) have difficulty in accessing several different websites or portions
of websites. The error that appears is the generic, "This page can't be displayed." This issue started immediately after installing the new patches, and is occurring in IE11 on machines running Windows 7, or Windows 10.
On every PC with the issue, the same webpage will load in Chrome without any errors. The problem is, even after uninstalling the updates and rebooting, the issue persists, as if the uninstallation failed to set the reg keys back to the original state. The
only fix working so far is to rollback to a system restore point pre-patch installation.
Has anyone experienced a similar issue this month?

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Hello,

Does the "Put the computer to sleep" setting interfere with a system backup? My current setting is 20 minutes.

1. If my system backup is running and I do not "touch" the computer in 20 minutes, the computer is suppose to go to sleep. Will the sleep cycle cause the backup to stop or put on hold until I touch the keyboard again?

2. If the compute is in "sleep mode", will this stop the backup from starting?

Thanks,

Stu

Answer:Does the "Put the computer to sleep" interfere with system backup?

I dare not to say but in the past as I was scanning for viruses. My system was put to sleep and I pressed any button to switch on the system, only to cancel the almost complete scan as the cursor was located at the cancel button. 3 hours or more scan time had to be restarted from null.

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My computer keeps shutting down after I put it into sleep mode, then when i start it back up it says that it shut down incorrectly. This does not happen all the time, only sporadically. Other times it will not go into sleep mode altogether! Interesting, I had this problem when I had Windows 7 but fixed it using this guide http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

Does anyone know what could be causing these problems and how to fix them? Also, does anyone know if there is another guide that has been like the one above, which includes the ideal settings for sleep for windows 10?

Note: I went into command prompt and ran powercfg -a and noticed that since the update this has occurred:
Microsoft Windows [Version 10.0.10240](c) 2015 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>powercfg -a
The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep
Fast Startup
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.
Standby (S0 Low Power Idle)
The system firmware does not support this standby state.


C:\WINDOWS\system32>
can anyone help? thanks in advance

Answer:PC shutting down incorrectly/not going to sleep when put in sleep mode

I guess a lot of people are facing the same problem. My laptop also not shutting down, sleep or hibernating properly.
It just takes too long to hibernate, shutdown or even sleep. In my case, after sleep I cannot resume, it just a black screen and pressing anything doesn't do anything and I have to shutdown my laptop and restart again to use. So I set my laptop to never go to sleep or anything just so this doesn't happen.

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Hi Everyone
    I had a HP Compaq 5000(64bit) running Win 7 & never had a sinle issue.......I went to a Compact 8000(Win 7) for a little more room & a little bit faster......I am slowly graduating -LOL
     Anyway I bought it refurbished & aat the place I bought it they transferred all my files/data but I had to download my Malwarebytes Premium,SuperAntiSpyware,WinPatrol & all that good stuff & then I cam to Secinia PSI 3.0 version,,,,,,,never had any problems with the old computer & now I have doenloaded the progtram & it will not load,,,,,,it says"loading" until I "x" out & it keeps saying a script is running & do I want to disable it,,,,,,I say "yes" & nothing changes......it is driving me crazy!!!!
    Since I set this computer up at home it has been notifying me of important updates and there are 2 that just keep failing codes(8024200D) & (9C59),,,,,,I tried everything,Mr Fix it,toubleshooter,start restart,,,even the computer guy from the shop I bought this computer from has tried to do it via remote.............he said he is having the same problem with a Dell with the same 2 codes,,,,,someone else I know is also having the same issu on their computer,,,,,,HELP!!!!
      I do not want to have any vulnerabilitiesbecause of not having proper updares inastalled,,,,,,one ois for IE 11 & the other is a Win  7 64bit update??
     ... Read more

Answer:Updates errors & Secunia PSI(loading,loading,loading)

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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On a brand new (two weeks max) Win 7 professional x64 system set up by Dell, on which...following a tutorial posted here...I disabled password log in at start up, when the computer is inactive for a while it will either ask for a password to come back or it freezes so that a soft boot is necessary .

Is there a work around or a way to disable sleep and just run a screen saver?

Answer:shutting down sleep

Yes there is but I would first update your drivers for your display

If that doesn't work...look towards the clock on the bottom right of the monitor and find the power icon->Right-click power options->Hit the link "Change Plan Settings" on the current plan selected->From the drop down box beside sleep choose "never"->Save Changes

Now also remember to enable a screensaver

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Hello Im having issues of my computer keeps shutting down or sleep and have shut it down just for it to be back on in the morning. This system is rather new only had it since April 2016 i didnt use it much and a couple of times i left it on overnight. Since my system is fairly new and i didnt have much on it i did a factory reset but the problem is still there....please help!

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Recently installed MS Office 2007 onto my Win 7 Pro OS.
The only 2 programs selected are Word and PowerPoint - for all others 'Not Available' was selected.

My problem is that MS keeps sending me update notices. I don't want these updates and they are blocking normal Win7 updates (ie have no regular updates since Office was installed and they used to be regular).

Does anyone know of a way I can get around this problem?

(currently there are updates totalling 106MB - all for Office)

Answer:How to stop MS Updates loading me with Office Updates

Click or right click on an update to hide it.

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Hi everybody, Since 3 days I have an issue it makes me confusing. Since 3 days I could'nt solve it. All my settings are same with other users and with my old settings. There is no change. But when I close the lid, a short time contiune to running, then shutting down completly. Also when I try with power button, same results. I checked my power plan and my settings. There is no wrong thing. My laptop Y50-70Intel Core i7-4710HQ Nvidia GTX 860M 8GBWD Blue 2.5" 1TB (2013)Hynix HMT41GS6AFR8A-PB 2x8GBOperation system windows 10 64 bit 

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I can't remember how long exactly this has been happening, maybe a week.

When i move away from my computer and it goes into that sleeping mode. When i come back and shake the mouse, a blue screen comes up, i can't read it fast enough but i heard it's called a blue screen of death.

Then it says something about it starting in normal mode in 28 seconds.. and then the computer starts as usual.

It shuts down every single time it goes into sleep.

I have Vista

I have tried downloading malware deleters and it didn't work. Any advice would be appreciated greatly! I need my computer and i'm scared it will break down completely.

I downloaded combofix but i'm scared to run it as i don't know what i am doing.
Thanks everyone
EDIT: Sorry i always type in bigger font because i can see it better. Didn't mean to offend.

Answer:Computer keeps shutting itself down when it goes to sleep

Download BlueScreenViewNo installation required.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Also, any particular reason you are posting with such large font?

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Hi all,
I have Vista Ultimate 32bit.
I've been using sleep, and it's been working great, for several months.
All of the sudden, during long sleep periods, I cannot wake the machine and it turns out it had shut down at some point during the sleep.

If I put it to sleep and try to wake it after a few minutes, it wakes fine.
If I let it sleep all day, while at work, or all night I have to actually power it back on as it is no longer in sleep mode.

I've checked the logs and see nothing unsual in there, I've verified that the settings for sleep have not changed, hibernate is not on, the disk goes to sleep before the PC, etc...

I don't remember adding any software before this started happening and I definitely haven't changed my hardware or BIOS settings.

Hopefully someone has some suggestions on what I might try.
Thanks!

Answer:Vista shutting down during sleep

Well, I figured this out.
In my case something on the network was waking this machine up via Wake On LAN.
I disabled that and now it sleeps and wakes normally.

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Hi everybody, Since 3 days I have an issue it makes me confusing. Since 3 days I could'nt solve it. All my settings are same with other users and with my old settings. There is no change. But when I close the lid, a short time contiune to running, then shutting down completly. Also when I try with power button, same results. I checked my power plan and my settings. There is no wrong thing. My laptop Y50-70Intel Core i7-4710HQ Nvidia GTX 860M 8GBWD Blue 2.5" 1TB (2013)Hynix HMT41GS6AFR8A-PB 2x8GBOperation system windows 10 64 bit 

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I have an HP EliteBook 8440p with Win 7 Pro.

Every evening before I go to bed I shut down my computer and reboot it in the morning. My neighbour insists that shutting down and booting does more damage and causes more problems to a pc than putting it in sleep mode when not in use even right through the night. In other words, more or less, never shutting the machine down from the initial boot when you buy it and bring it home.

So I ask the experts on this forum: What is better to do, shut the machine down at night and reboot in the morning; or put it in sleep mode overnight?

Any advice appreciated in advance.
Thanks and regards.

Answer:shutting down vs. sleep mode

  
Quote: Originally Posted by tonyvella


My neighbour insists that shutting down and booting does more damage and causes more problems to a pc than putting it in sleep mode when not in use even right through the night.


Ask him exactly what damage and problems it causes, he's talking through his arse.

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Hello all,

Any ideas why this is happening? I am unable to shutdown the laptop. Its a Dell laptop running Windows 7 64BIT.

Kind Regards,

Carlos

Answer:Laptop going to sleep instead of shutting down.

Are you shutting down with the power button?
If so you can change how the power button behaves in the control panel under power options.

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The past couple of days when I've let my Yoga 2 Pro go to sleep (either by reaching the time limit I have set, or by me manually shutting the lid), when I try to start it again, it has shut down and I naturally lose everything I was working on etc. I haven't changed any settings to my knowledge so I'm not sure where this has come from. Anyone else had this experience?

Answer:Yoga 2 Pro shutting down when it goes to sleep

Yes, exactly the same thing happening on my Yoga 2 13, I have a thread running on it here: http://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Yoga-2-13-Won-t-Sleep-Properly/m-p/178159...

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Not sure what's going on here.

My PC just started acting up. The monitor goes to sleep (there's still power to it but it's like it's not getting a signal) and then a while later the PC switches off as if I pressed and held the power button.

I'm really not sure what to do and not sure if it's a possible virus/malware.

Problem still occurs in Safe Mode and monitor won't stay on long enough to allow me to try a Restore or run a virus scan.

Using a Dell Studio XPS on Windows 7 Home premium.
 

Answer:Monitor going to sleep & PC shutting down

Do you have a spare monitor you can test it with? Or even hook the PC up to a TV screen?
 

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This is for Maxie, or anyone else who is willing to help. I can't get much help from the Windows 8 forum. But, I have a Windows 8.1 desktop that is shutting itself down automatically 30 minutes after the screen goes off. I have no idea what is wrong with it.

Answer:Computer Keeps Shutting Down without Going to Sleep

It also doesn't want to shut down after I shut it down myself. I have to manually shut it down.

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Hello everyone,
I have a small, yet annoying new problem. My Vista Home Premium keeps shutting down after it either goes to sleep according to it's power plan, or when I actually put it to sleep. When I come back to use my PC, when I move the mouse, or touch the keyboard, it starts from a fresh bootup. I don't actually have to press the main power button, but I only have to touch the mouse or keyboard---so it's like it's asleep, but when it wakes up, it starts fresh, from the HP logo, and the password logon, etc........

I've checked my power settings in the control panel, and it's set correctly. At least, nothing I can see is amiss. Any ideas on this? Nothing else seems to be going wrong. No crashes, nothing. I've got AVS running all the time, and frequently run spyware removal also. No problems.

Any ideas? Thanks! ~Molly
 

Answer:My Vista keeps shutting down when I put it to sleep. Why?

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I just installed Win 7 on my laptop and I don't know if this is something to be concerned about or not. When it goes into sleep mode (as in shutting lid) or when I shut down the machine, I hear a sharp pop or crack. It's not the speakers because I can mute volume and it still happens. Has anybody heard of this before? Would love any comments or advice. It doesn't sound healthy. Thanks

Answer:When shutting down or sleep mode

sounds like the power supply tripping its overload protection
but you would have to remove the side cover off the PC / then run a stress testing program like OCCT (free) and listen closely for the exact location of the clicking noise

OCCT should make the system do its shutdown; given your current situation

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I've set all my Power Mgr. functions to my normal sleep parameters (lid closed & Fn function) yet, these are causing a "hard" shutdown instead of going to sleep. See next post....  

Answer:Sleep functions are shutting down my SL 500.

OK, what I've noticed so far, my SL 500 is not going to sleep via my usual Fn+F4 key method. That method along with my programmed lid closing method is shutting the unit down instead of going into sleep-mode.This conundrum seems only to have started since I've updated to the latest hotkey features integration package setup.Basically, my SL 500 won't go to sleep anymore. Any help?

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Hello,
I've got a problem (or a feature ? Not so sure) that when I finish my work, I shutting down my laptop, while waiting it to be shut down, I close the lid.
The problem is when I close the lid, the laptop go into sleep mode, and when I back to work, I open the lid to press the power button and it resume the 'shut down' process.
This hasn't happen before, any suggestion ? Many thanks

OS: Windows 10 Pro (build 14393.693) 64bits

Answer:When close lid during shutting down, PC go into sleep.

it’s easy to change the settings. Simply click the battery icon in your system tray, and select More power options.

In the Power Options window that opens, click the Choose what closing the lid does link on the left sidebar.

If you only close your lid after you press shutdown then set 'when I close the lid' to 'do nothing'.

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Having this problem for a while now with no luck.
Whenever I turn off my computer or it goes into sleep mode, I can't put it back on unless I turn off the mains power switch (on the back of the PSU) for about 10 secs, back on again, then press the main on-button on the front panel.
This is obviously irritating every time I need to use my pc and it also stops the clock on the computer. When I eventually the the pc back on, the time is stuck on whenever it last shut down, causing extra problems.
I've tried updating software etc. Originally thought it was a power problem but should have more than enough watts.
Any help would be appreciated.
PC Specs:
AMD A8 6600k APU
Nvidia GeForce GT 740
500W ACE PSUACE500BR PSU
8gb Ram
1TB Harddrive
Gigabyte GA-F2A88XM-DS2 AMD

Answer:PC won't start up after sleep or shutting down.

You may need to change a setting in the bios to allow the keyboard to wake up the computer. Have a look at the motherboard manual.

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Hi, my dell 6400 is shutting off while it's starting up. To describe with a bit more detail:

it's on the windows xp loading screen, then the 'blue screen of death' very quickly flashes up before it goes black, followed by the "we apologise for the inconvenience, but windows did not start successfully......."

safe mode
safe mode with networking
safe .....

Last known good config...

etc

My best guess as to what has caused the problem (im no expert) is an external hardrive (from china) which i used yesterday and i left it connected while i switched the laptop off. I've hardly used it since i got it and when i have done, i have safely removed it before the laptop was switched off. This is only time i have done that since i got it and it just seems like too much of a coincidence.

Any ideas would be great, thanks.

Answer:My laptop is shutting down while loading up

Try uninstalling the drivers for the external hard drive, was it running fine before you connected this hard drive?

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A couple of weeks ago I turned off having Windows to automatically install updates. I did that because there was an update that would not install. Every time I restarted my computer after a few minutes I would get a notice to shut down. I think it was an update about my graphics card.
So For a couple of days my computer has shut itself down while in sleep mode. It evidently takes quite a while for this to happen because often I put it to sleep during the day and it doesn't happen then. My setting is to never put the computer to sleep but to turn off the display in 30 minutes. It's been that way for years with no problem until now. I would appreciate any help and thank you.
Here are my specs:
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core 2 Duo E8500 @ 3.16GHz: 42 C
Wolfdale 45nm Technology
RAM
8.00GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)
Motherboard
Gigabyte Technology Co. Ltd. EP45-UD3P (Socket 775): 34 C
Graphics
ASUS PB278 ([email protected])
2047MB NVIDIA GeForce GT 740 (EVGA): 26 C
Storage
931GB Western Digital WDC WD1002FAEX-00Z3A0 ATA Device (SATA): 36 C
931GB Western Digital WDC WD10EZEX-08M2NA0 ATA Device (SATA): 31 C
232GB Samsung SSD 850 EVO 250GB ATA Device (SSD): 36 C
298GB Seagate ST332062 0A USB Device (USB)
465GB Seagate FreeAgent Go USB Device (USB (SATA))
14GB Generic STORAGE DEVICE USB Device (USB)
 

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Short version: My computer just recently shuts down when in sleep mode for awhile, and wont turn back on unless I unplug and re-plug it in.
Long Version: I have had my computer for about 4 years now after me and my uncle built it, and it has always worked perfectly fine, a few times I got minor viruses, but that was solved. Normally, after about ten minutes of non use my screen turns off, and then twenty minutes after that my computer enters sleep mode. Usually, a simple mouse jiggle or key press turns it back on and puts me almost instantaneously to the login screen for my account. I have never had problems when I accidentally left my computer in sleep mode for great periods of time, a few times even leaving it for about 20 hours, because I stupidly thought it was off. Yesterday however, I left it in sleep mode for not more than 3-4 hours, but when I returned, a mouse jiggle or key press did nothing. After seeing this, I tried to press the power button, because I thought that somehow the computer had shut down, but it did nothing and refused to turn back on. I then unplugged my whole system and re-plugged it back in, and then pressed the power button again. This time the computer did come back on, but instead of saying "starting windows" as it normally does, it said "returning to windows". The computer then proceeded to show a blank grey screen for awhile until the screen for logging back into my account came on. I tried going back to switching users because I wanted to shut... Read more

Answer:Recently shutting down in sleep mode

After many months trying to find a solution to the same problem I just turned sleep mode of in the power settings.

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Hi - my win 7 64 has been shutting down when I wake it from sleep mode and have trouble restarting it sometimes, also windows explorer randomly crashes when moving folders around too. I recently started using a USB network wireless network adapter called TP link wireless, I think this may have something to do with the problem?

Here is event viewer log:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-03-28T18:41:25.688416100Z

EventRecordID 280237

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer gloopz-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress true
PowerButtonTimestamp 0


I ran powercfg in CMD and it reported a bunch of problems



Power Efficiency Diagnostics Report

Computer Name GLOOPZ-PC
Scan Time 2014-03-29T21:01:51Z
Scan Duration 60 seconds
System Manufacturer Gigabyte Technology Co., Ltd.
System Product Name X58A-UD3R
BIOS Date 08/24/2010
BIOS Version FB
OS Build 7601
Platform R... Read more

Answer:win 7 shutting down when waking from sleep mode

I don't think you are looking in the right place to troubleshoot this. Can you post the minidump that was created from the crash?
 

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No BSOD actually pops up, but I know the error is something with PAGE_FAULT_IN_NONPAGED_AREA as I've read the .dmp files. This is a fresh install of windows as well. Make is Sager.STEWART-SAGER-Tue_09_29_2015_194722_47.zip is the zip file. Thanks!

Answer:Computer shutting off when trying to wake from sleep

Hi stewbug,

Welcome to the 8forums.

The error you are saying is actually a BSOD.

Are there any dump files from at least max a few days old?
The dump you uploaded is almost a week old.

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I am running Windows 7 Professional x64, on a Hewlett Packard 8200 Elite SFF machine. I recently had a new motherboard installed (last one was burnt out), so I believe my problem is in Windows.

After several weeks of observation, I have found when the OS sleeps, regardless of whether I initiate the sleep or the OS does, I cannot shut the system down cleanly, i.e. it shuts down and after the fans go off (about 3-5 seconds later), the system restarts.

The restart from this error is not complete. In that, I mean it is only a partial boot and the cursor ends up in the left hand corner flashing. I can then hit <Cntl><Alt><Delete> to reboot and then do a shutdown, which shuts the system down cleanly.

I have also found if I restart the system at any time after it sleeps, the OS will cleanly shut down; otherwise I get the shutdown error.

Any ideas?

Answer:A Problem Shutting Down After Wake-up From Sleep

I would suggest checking to see if there are any bios updates available for your board.
You could also try setting the bios settings to default, as well as the power settings in windows.

Power Plan - Restore Default Settings

You can check HP's website for updates.

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I did a reinstall of windows the other day, and just recently I noticed that now whenever I let the computer go into sleep mode overnight, all my active programs have closed when it wakes from sleep mode. I have looked around myself but I can't find any settings that would indicate why it is now doing this. Can anyone offer any advice?

Answer:Programs shutting down after sleep mode

  
Quote: Originally Posted by alphabear


I did a reinstall of windows the other day, and just recently I noticed that now whenever I let the computer go into sleep mode overnight, all my active programs have closed when it wakes from sleep mode. I have looked around myself but I can't find any settings that would indicate why it is now doing this. Can anyone offer any advice?


I'm not sure if it is the same thing but, I just did a re-install and my pc is shutting down from sleep mode over night. When I hit the power button it goes to "Resuming Windows"...I'm guessing that this is an update issue.

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x220 4290-W4H I get this annoying little beep when entering sleep mode, hiber or shutting down . I've disabled the beeps both from the bios and the ThinkVantage power manager. It's not as loud anymore, but is still clearly heard. It's not coming from the speakers, or doesn't care about muting. Thanks













Solved!

Go to Solution.

Answer:Beep when entering sleep and shutting down

Oh yeah, and I have win 7 64 bit. I tried to disable the beep.sys, but didn't do nothing. Getting slightly irritated...

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I have a question regarding my laptop.

What works better...shutting Vista down all the way or using the Sleep mode?

I have been using sleep mode more often lately and have noticed more responsive programs but is it the right thing to do?

Any advice?

Secondly...I turned off my paging file since I have 4GB of RAM and dont even use 1/2 of it in the my worst case scenario(why would I ever have to allocate that part of my HDD for nothing?)...is it safe to do this?or should I still leave a paging file available?

Answer:What works better...shutting down the pc or using the sleep mode?

I use the sleep mode almost exclusively and have for a long time. I haven't experienced any negative effects from this use and yes the resume from sleep is a lot faster than starting up from scratch. I do restart bi-weekly just to clean everything up and start freshed.

As to the page file I can't tell you from personal experience which is better but since I run 8gb of Ram I probably don't need it based on my research. I haven't seen any negative results to having this space allocated and not used. I have read that with 4gb you don't need it but as with all tweeks the answer is what makes you comfortable. You could disable it and then if you see a performance hit you could re-enable it, I suspect that unless you are doing memory intensive processing and editing it probably won't have a neg. effect on your system.

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Hi, whenever I put my PC to sleep or hibernate, and even shutting down. Everytime it boots from sleep, hibernation or cold boot, I get BSOD. I don't know why. I have even updated the Drivers for Acer this morning. So, I am not sure what the problem is.

Answer:BSOD while Hibernating, Sleep, or even Shutting down the PC.

Welcome
Smb_driver.sys
This should be an easy one, this driver is the problem
Its your synamptics driver. Uninstall or update driver.
Synaptics may or may not be ready for windows 8

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Windows 7 professional 64 bit , i put my computer to sleep and it take about 1-2 min then my computer shuts off completely and i have to turn it on by pressing the power button, and windows starts and says windows did not shut down properly, restart normally or safe mode , command prompt, why doesnt my comp goto sleep?

My computer always went to sleep before just started with this problem today!

Ive restarted it multiple times
Checked power option settings
Sfc /scannow
Scanned my hard drives
Reinstalled video drivers

Anyone please help, i hate shutting it down every time
Computer when put into sleep, ends up shutting off instead

Answer:Computer when put into sleep, ends up shutting off instead

Hello Dyldonic,

Sorry to hear you are experiencing this issue.

It could be being caused by a few settings in the Power Options. Please carefully follow the steps below.

1. Click the Start Menu and select Control Panel.
2. Click System and Maintenance and then click Power Options.
(You now should be on 'select a power plan page)
3. Click change plan setting, next to the one which is currently selected.
4. Click change advanced settings.
5. Navigate to Power buttons and lid and expand the dropdown.
6. After expanding it, click on Power button action.
7. Click on settings and select the action sleep.

I hope this information helps to resolve your issue and if not, reply back and I'll help you further.

Thank you,
VinnyBuxton

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Hi;
Windows 7 Ultimate X64 SP1 system.
All has been fine until I installed Firefox 29.0 upgrade (with Mozilla Maintenance). Now, when I put the computer into sleep mode, the screen blanks (monitor goes into power save mode), but system keeps running. When I press power button to resume, Windows logon screen appears, and all is OK when I am logged in.

Now the details:
This problem only occurs after I have waited about 1min or more from boot (cold or warm). If i go into sleep before that time, the system shuts down normally.
This being the case, I opened Services and checked for anything that has delayed start. I found two items.
It turns out that the PnP-X IP Bus Enumerator service is the problem. When it is enabled (automatic - delayed start), the problem occurs. If I stop the service, then wait about 30 seconds for all of its processes to shut down, sleep mode works properly. If I start it again and wait 30 seconds for processes to start up again, sleep mode does not work properly.

I have temporarily disabled the PnP-X IP Bus Enumerator service. It does not appear that my system needs to run it. I have not found anything that doesn't work as a result.
That said, I would rather solve this issue properly. The PnP-X IP Bus Enumerator service was not causing any issues prior to upgrading Firefox. Perhaps there is another program causing the problem, but I do not recall installations other than the Firefox upgrade since the last time sleep was working properly. I have not yet t... Read more

Answer:System not shutting down when entering sleep

The default startup type for the PnP-X IP Bus Enumerator service is Manual, so something changed it on your system.
Maybe a Media Center device, XBOX, ... ?

I found this old thread where someone reported the same issue, but there is no reply/solution
http://www.sevenforums.com/general-d...ce-tweaks.html

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Hi - my win 7 64 has been shutting down when I wake it from sleep mode and have trouble restarting it sometimes, also windows explorer randomly crashes when moving folders around too. I recently started using a USB network wireless network adapter called TP link wireless, I think this may have something to do with the problem?

Here is event viewer log:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-03-28T18:41:25.688416100Z

EventRecordID 280237

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer gloopz-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress true
PowerButtonTimestamp 0
 

Answer:win 7 shutting down when waking from sleep mode

I ran powercfg in CMD and it reported a bunch of problems



Power Efficiency Diagnostics Report

Computer Name GLOOPZ-PC
Scan Time 2014-03-29T21:01:51Z
Scan Duration 60 seconds
System Manufacturer Gigabyte Technology Co., Ltd.
System Product Name X58A-UD3R
BIOS Date 08/24/2010
BIOS Version FB
OS Build 7601
Platform Role PlatformRoleDesktop
Plugged In true
Process Count 122
Thread Count 1638
Report GUID {db0c32b2-5be4-4ed2-bdc2-f079d150c39d}
Analysis Results

Errors

Power Policyisplay timeout disabled (Plugged In)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A39
Host Controller Location PCI bus 0, device 26, function 2
Device ID USB\VID_8086&PID_3A39
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3A3C
Host Controller Location PCI bus 0, device 26, function 7
Device ID USB\VID_8086... Read more

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Hi Seveners,

I am new to the forums, so anything I do wrong here, please do correct me ;P.

The problem I am having is my laptop (all model details are on my profile, but I have no idea if they are added to this post or not) keeps unexpectedly shutting down during sleep mode. It goes a little like this:
1) Feeling tired so press start and presses sleep.
2) Computer goes into sleep mode
3) I go to bed
4) Wake up to find my laptop has rebooted, and is on my BIOS password screen.
5) Log in to find the "Windows has recovered from an unexpected shutdown" error screen.
This has happened more than once, which is really annoying. I have tried updating all of my drivers, completing all windows updates, uninstalling recently installed programs, doing a virus check, etc. I am having no luck and I was wondering if you gurus of the internet could help me out with this.

Thanks,

Ben

PS. If you needed any more of my PC's information, I took the liberty of including the .txt from CPU-Z

Answer:Laptop keeps unexpectedly shutting down while in sleep.

1. have you checked harddisk turn off time @ Control Panel\System and Security\Power Options\Edit Plan Settings
2. may be a you have problem with you new video driver try a old driver or if you have a driver dvd then use it
I think video driver cause off all that, what I got with nvdia 320.49 whql certified driver.

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hello all I don't normally see myself posting in the forums for Network and sharing, but I am right now because for some reason or another after I wake my computer from sleep I find that my wireless network connection says Not Connected- No connections are available, but when I click it my connections are there and when I click on my network to re-connect it takes about a minute to connect, also on my computer I checked the fn+f5 and it says my wireless card is on, recently I did tell Windows not to turn off the wireless network adapter to save power, would this have anything to do with it? and one other thing I do turn off my wireless card through fn+f5 if I am using the computer on battery power

Answer:wireless card shutting off after sleep

Could be why not change the settings back to what they originally were. I have a strange thing happening with one of my Toshiba's in that the screen brightness is reversed and I cannot find out why but I think it was to do with setting the machine the way I wanted it and just maybe you setting the machine has done something similar.

why not run these just out of curiosity

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html

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Hey, this monday night my computer randomly turned off and wouldent boot at that time. I just assumed it was a overheat issue since it happened once before and thought it would be fine in the morning. However I was sadly wrong. Whenever i try to start my computer either it will just shut down 5 seconds after I press the power button or will get me to windows but will shut down before its done loading the desktop.

Brought it to a tech who did a quick check over it. Tried a differnt power supply, blew out all the dust, took the ram out and tried it with only 1 stick etc, however the problem still occured. He said it was most likely the motherboard or processor and possbily but unlikely the ram and also mentioned how there was a power surge in the area on the same night my computer turned off. My computer was plugged into a power bar but it is only a cheap one and the surge protection isnt very high i assume. Also, when I brought the tower back home and it being unplugged for about 6 hours it loaded the desktop and stayed on for about 3 minutes before shutting down (i was able to access and run programs fine), after which it would keep shutting down 5 sec afters boot up. Just wondering if anyone has any ideas how to fix this and if it is a fan problem or the processer or motherboard is fried or damaged. Also I did try differnt cables, power outlets and power bars as well. Any help would be appreciated.

Forgot to add:
Processor: 3Ghz intel
Ram: 1 Gig DDR 333 mhz i believe
Moth... Read more

Answer:Computer shutting down when booting/loading

This sounds a lot like what happen to my Dell E510. In fact, heres the thread for it:

http://forums.techguy.org/hardware/548359-solved-windows-shuts-down-starts.html

I think its the motherboard. I ran memtest a couple times, once over night. I tried two different hdd's with fresh XP installs. I don't think its the CPU, mostly cause the computer just doesnt go off, it shuts down. Theres a heatsink on my mobo that heats up a lot.

Does your computer just shut off, or does it shut itself down?
 

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Yes, I have checked power settings a dozen times over. I've looked up the issue on the internet and found a solution on Lenovo's subreddit saying that this was a network driver issue, although following that user's suggestion to reinstall a network driver did not work. This is quite inconvenient - has anyone else had this issue, and how could I go about fixing this?

Answer:Recently bought T450s is shutting down sometimes during sleep

Have you solved this problem?  I also have this issue and I just recieved the computer last month.  The computer doesn't always shut down, sometimes all my open windows and programs close during sleep mode.  

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Hello, This problem has just started occuring. I will either shut the lid of the laptop or manually enter into sleep mode, and rather than entering sleep mode normally, the laptop simply shuts down. I lose all the windows I have open every time. I cannot figure out why this might be happening, and nothing in the 'power and sleep' settings seem to help. Thanks in advance for any suggestions anyone may be able to offer. Brad

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Hi,

I'm having a crashing issue with a Toshiba Satellite S855-S5165 laptop. When the computer is put in sleep mode, the screen blacks out and the laptop freezes for ~ 5 minutes. After five minutes the laptop will crash and shutdown, generating a dump file. This happens both on battery and when plugged in. A cursory glance at the dump file indicates that it's a driver problem, but I'm not sure which driver is the culprit.

The laptop originally shipped with Windows 8. It was upgraded to Windows 10 during the free upgrade period. Toshiba's support site doesn't list any Windows 10 drivers for this model. I've installed the newest Windows 8 / Windows 8.1 drivers listed on the support site, but this hasn't fixed the problem. I've also uninstalled all software that appears to be bloatware. The laptop exhibits no significant issues, other than this sleep problem.

Attached is the DM Log Collector zip file. Any assistance you can provide would be appreciated!

Answer:Laptop crashing and shutting down when put in sleep mode

The latest dump says ndis.sys is the cause. Not likely as this is a Windows 10 OS module. More likely is your network driver.
You have a Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30). I don't find any Windows 10 drivers for that NIC. The latest is Windows 8.1 X64 here: Download Qualcomm Atheros network driver 2.1.0.21 for Windows 8

You can try it, see if it makes any difference.
The 3/2 2:26PM dump shows a problem with your video card/driver:

Code:
BugCheck C4, {2000, fffff80dcac748f1, 0, 20504340}
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+648f1 )

You have a Intel(R) HD Graphics 4000 version 10.18.10.3308 dated 9/15/2013. Try the latest driver here: Downloads for Intel? HD Graphics 4000. There is one dated 5/13/2016 that is worth trying.

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Hi, I just updated my Ideapad Z400 to Windows 8.1 last November 16. Now, I'm experiencing this weird issue wherein I can't shutdown my unit. Sometimes when I shutdown, it will take like 10 mins and the machine itself will restart. When I check the Event Viewer, it says that Critical, error 41, my machine did not shutdown cleanly. Can someone please help me with this problem? IdeaPad Z400i3 2.5 ghzIntel HD 4000Nvidia GT635M 2Gb card

Answer:Z400 not shutting down, restart, hibernate nor sleep

hi Travz03,
 
Can you try one of the following:
1. Boot the computer in Safe Mode and try to shutdown/restart/hibernate or put the computer to sleep. If everything works fine, perform a clean boot and observe it in normal mode.
 
2. Open a command prompt and type
shutdown /s /f /t 0     - performs a shutdown
shutdown /h /f /t 0     - performs a hibernate
shutdown /r /f /t 0      - performs a restart
 
Let me know how it goes
 
 
Regards

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My computer keeps shutting down after I put it into sleep mode, then when i start it back up it says that it shut down incorrectly. This does not happen all the time, only sporadically. Other times it will not go into sleep mode altogether! Also, I'm not sure if this is a related problem but when I put my PC into hibernate I've actually had it wake up randomly with the 'windows did not shut down correctly screen' and had to reboot my PC because it was stuck in hibernate. Does anyone know what could be causing these problems and how to fix them? thanks so much

Answer:PC shutting down incorrectly when put in sleep mode/hibernate

See if this helps Power Options and Sleep Mode Problems

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Hello.. Vista crashed my hard drive on my inspiron 1525 about 4 wks ago.. of course comes the drama with losing the last 2 months of my life.. and yes I know to back up.. just didn't get to it (nursing school).. anyway.. since re-installing Vista and trying to get my laptop back where it was... I have noticed that when I close the lid and it's in sleep mode of course.. if left that way for about an hour or longer... IE shuts down and I've lost everything that I had open... when I restart IE it doesn't ask me if I would like to go back to the previous sessions where my tabs were before (as it did ask me this before my laptop crashed a month ago). I have discovered that it will leave IE up and running if I don't close the lid even if it sleeps with the lid open... I can't figure out why it does this and what settings were defaulted maybe differently than a year ago when I first bought this laptop from Dell. Can anyone help direct me to changing the some settings please? I have looked in the Control Panel and can move around comfortably but I'm not a big fan of Vista so there are a ton of things I don't know.
Thanks!
 

Answer:Re-installed Vista vs IE7 shutting down in sleep mode

Hi and welcome to TSGF go to control panel power options (in classic view) and on the left choose what closing the lid does and see if the setting needs changed
 

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Hi,I'm using T400, I installed win 7 again recently and the Lenovo drivers for my system,Ever since I installed Lenovo drivers I'm having few problems:My system won't shut down- just "shutting down" win 7 message   for a  very long time.Sometimes my system will not wake up from sleep, it making noises like it is going to wake up but then       the noise stops and again the same noise in loop until I'm performing a hard reboot .While on sleep I can hear the system restarting on it own, sometimes numerous times. Pleasehelp

Answer:Sleep wake up, shutting down and restart problems

hey inspector_60could you uninstall all Lenovo software that you have installed.then see if you have the same issue.if you have the same issue, then run msconfig and turn off all startup program except windows startup items and try again. this is to determine if something in the startup might be causing the issue.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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how to get standby and/or hibernate and/or sleep buttons when shutting down ?
I installed form CD for Dell reinstall XP pro sp 2 as a clean OS from cd to IBM laptop T43. However the standby button is greyed and can not be clicked. only shutdown and restart available.
how to get or install standby and/or hibernate and/or sleep buttons when shutting down ? is there a software dwnld. form dell??

thanks
 

Answer:how to get standby and/or hibernate and/or sleep buttons in xp when shutting down ?

Did you install all of the drivers for the T43? This needs to be done for sure.

Is hibernation enabled.

http://www.tech-recipes.com/rx/1386/xp-disable-or-enable-hibernation/
 

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hello

whenever i load up a game ( counterstrike, wow, crysis have been tested ) my computer shuts off. that's it. it just shuts off, i start it up, it does it again. it happened out of *nowhere*. i've ran these games for a year and a half with no trouble, ever. i've ran these in windowed mode as well and get the same results. it's usually 10-20 seconds before it goes off, never at the same exact point.

my case is always about 30c, don't know cpu temp.

xp home
dual core e6600 cpu
8800gtx evga
razer ac-1 sound card
ocz 850watt ps
680i evga mobo

all drivers are updated. i have absolutely no idea why this is happening. however, carom3d is a full screen game as well and it isn't affected. i can do anything else and the computer doesn't crash.

please help
 

Answer:help with computer randomly shutting off when loading games.

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hello

whenever i load up a game ( counterstrike, wow, crysis have been tested ) my computer shuts off. that's it. it just shuts off, i start it up, it does it again. it happened out of *nowhere*. i've ran these games for a year and a half with no trouble, ever. i've ran these in windowed mode as well and get the same results. it's usually 10-20 seconds before it goes off, never at the same exact point.

my case is always about 30c, don't know cpu temp.

xp home
dual core e6600 cpu
8800gtx evga
razer ac-1 sound card
ocz 850watt ps
680i evga mobo

all drivers are updated. i have absolutely no idea why this is happening. however, carom3d is a full screen game as well and it isn't affected. i can do anything else and the computer doesn't crash.

please help
 

Answer:help with computer randomly shutting off when loading games.

http://forums.techguy.org/games/726992-help-computer-randomly-shutting-off.html

Please don't post in multiple forums for the same problem.

Closing thread, reply back to that one.
 

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Greeting Forum Members,I have an HP laptop that keeps shutting down everytime upon Windows loading. It was opening in Safe mode a few times and was able to open Safemode to analyze but now I cannot get the curser to work (using the up and down arrows) and now counts down and automatically opens in normal only to shut down (again/always) after logging in and WIN is loading. When I did have chance to run analzsis prior to cursor freezing, it instructed me to deselect all my opeing programs and test one by one until culprit is identitfied. Is there a quicker method of identifying culprit and how do I unlock my cursor? My OS is WIN VISTA home premium. The detail info on this unit is as follows:Product: HP G70-463CLp/n: NW163UA#ABA Problem recap: 1. frozen cursor, and 2. shutting down during Windows loadng Thank you in advance for your assistance.Kind Regards.Wes

Answer:HP laptop keeps shutting down everytime Windows loading; is ...

Is that the original Windows Vist installation?

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hello

whenever i load up a game ( counterstrike, wow, crysis have been tested ) my computer shuts off. that's it. it just shuts off, i start it up, it does it again. it happened out of *nowhere*. i've ran these games for a year and a half with no trouble, ever. i've ran these in windowed mode as well and get the same results. it's usually 10-20 seconds before it goes off, never at the same exact point.

my case is always about 30c, don't know cpu temp.

xp home
dual core e6600 cpu
8800gtx evga
razer ac-1 sound card
ocz 850watt ps
680i evga mobo

all drivers are updated. i have absolutely no idea why this is happening. however, carom3d is a full screen game as well and it isn't affected. i can do anything else and the computer doesn't crash.

please help
 

Answer:help with computer randomly shutting off when loading games.

Sounds like either the cpu or the video card is overheating.

Perhaps the bios has a cpu temp setting?
 

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Good afternoon eightforums, I have a HP pavilion p6-2330 with
windows 8.1 64 bit
14 gigs of ram,
AMD A6-5400k APU with Radeon HD graphics 3.60hgz

NOW! One day my Computer randomly shut down while I was loading some plugins in a Digital audio workstation called FL studio! I have no idea what drivers or anything I might have installed around the time this started happening , so its hard for me to roll back and pinpoint cause its been so long. Anyways. I searched the forums and internet on a whole for answers and I've done everything from adding ram, to changing PSU (EVGA 500w), memory diagnosis, HDD Sector check and repair, Malware virus scan, Re-installed FL studio, turned off Automatic updates (cause one time it did shutdown into an update), Its NOT A OVERHEAT PROBLEM, i don't think, fans don't move any faster and it doesn't shut down in the middle of Heavy FL Studio usage, Only while Loading a Plugin. I put my CPU through a stress test and it Passed with fly colors. No errors, I Have no Idea what to do Next. FL Studio Doesnt have a crash log, theres no error code or anything just Starting shutting down when I'm during heavy Loading. Ive changed power setting and turned of every auto-shutdown setting possible.

I've read that it may be a error in a plug in, or registry, or malware but how do i know, What can i check?

THANKS IN ADVANCE, God bless!

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My T420 is having problems shutting down (hangs forever until manually shut down), and when I close the lid and open it back up, the system is clearly woken but but the screen remains black and the backlight remains off. This occurs 100% in attempting to shut down the laptop, or reopening. I am also having additional problems with the wifi not working for two minutes. I am trying a BIOS update right now.

Answer:T420 having problems shutting down and waking from sleep mode

Since when do you have that problem?
I had the same standby - issue with my X61s under Windows XP since the Microsoft patch day last week. I had to re-install the powermanagement driver then.

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So I have found that my laptop has been getting progressively worse.  At first when i would close the lap top and put into sleep mode with would just automatically shut down, so I would have to start it back up when I open it.  Now when it shuts down I have to push the power button a bunch of times and it takes forever to start up again.  I have this problem whether its on battery or plugged in.  Please let me know if you have any idea what the problem is.  I was looking at the troubleshooting section and I will probably try removing the hardware and testing to see if it gets power as I put them back in one by one.  

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The computer BSOD when:

Starting Sleep Mode
Or
Shutting Down
or
Restarting

(sometimes, not always)





? OS - Vista/ Windows 7 ?
Win7 Pro SP1
? x86 (32-bit) or x64 ?
x64
? What was original installed OS on system?
Win 7 Pro
? Is the OS an OEM version (came pre-installed on system) or full retail version OEM
? Age of system (hardware)
2 years old
? Age of OS installation - have you re-installed the OS?
6 months
? CPU
i7 960 @ 3.20 Ghz
? Video Card
ATI Radeon HD 5900 Serie

? MotherBoard
Don't Know
? Power Supply - brand & wattage
APC 650

Answer:BSOD when: Starting Sleep Mode or Shutting Down the computer

Quote:





Originally Posted by Ephemare


The computer BSOD when:

Starting Sleep Mode
Or
Shutting Down
or
Restarting

(sometimes, not always)





? OS - Vista/ Windows 7 ?
Win7 Pro SP1
? x86 (32-bit) or x64 ?
x64
? What was original installed OS on system?
Win 7 Pro
? Is the OS an OEM version (came pre-installed on system) or full retail version OEM
? Age of system (hardware)
2 years old
? Age of OS installation - have you re-installed the OS?
6 months
? CPU
i7 960 @ 3.20 Ghz
? Video Card
ATI Radeon HD 5900 Serie

? MotherBoard
Don't Know
? Power Supply - brand & wattage
APC 650




Try disable RAC-agent and set the sleeping/turning off mode to "NEVER".

That will solve the problem i think. That was i did to solve it.

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Hi. My pc is shutting down more and more frequently so that it now happens every time I close the lid for sleep mode. In Event Viewer there are numerous "Event 41, Kernel Power" warnings like below:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/25/2012 3:47:33 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Betty-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-09-25T22:47:33.502049200Z" />
<EventRecordID>72889</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Betty-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
&l... Read more

Answer:PC Keeps shutting down when in sleep mode, Event 41-Kernel Power

It is caused by the Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7.

Code:
Irp is active with 6 stacks 4 is current (= 0xfffffa8010678ce8)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800b750050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
\Driver\NETwNs64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa800b1deba0 00000000 fffff80003313200-fffffa800794a660 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800794a660

Args: 00000000 00000000 00000000 00000000
Update it from Download Center.

Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System C... Read more

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Relevance 47.56%

Good afternoon 7forums, I have a HP pavilion p6-2330 with
windows 8.1 64 bit
14 gigs of ram,
AMD A6-5400k APU with Radeon HD graphics 3.60hgz

NOW! One day my Computer randomly shut down while I was loading some plugins in a Digital audio workstation called FL studio! I have no idea what drivers or anything I might have installed around the time this started happening , so its hard for me to roll back and pinpoint cause its been so long. Anyways. I searched the forums and internet on a whole for answers and I've done everything from adding ram, to changing PSU (EVGA 500w), memory diagnosis, HDD Sector check and repair, Malware virus scan, Re-installed FL studio, turned off Automatic updates (cause one time it did shutdown into an update), Its NOT A OVERHEAT PROBLEM, i don't think, fans don't move any faster and it doesn't shut down in the middle of Heavy FL Studio usage, Only while Loading a Plugin. I put my CPU through a stress test and it Passed with fly colors. No errors, I Have no Idea what to do Next. FL Studio Doesnt have a crash log, theres no error code or anything just Starting shutting down when I'm during heavy Loading. Ive changed power setting and turned of every auto-shutdown setting possible.

I've read that it may be a error in a plug in, or registry, or malware but how do i know, What can i check?

THANKS IN ADVANCE, God bless!

Answer:Windows Shutting Down Automatically While HeavtFL STUDIO VST Loading

Is this the computer in your specs?

Does this computer go online?

I noticed that your spec show this.






Quote:
Antivirus n/a
Browser chrome

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I'm posting this on behalf of my friend. She has Windows XP and she says it's taking forever to load her personal settings and it's even worse when she tries to shut down. She's got Ad-Aware and Norton, so she's not sure if this is spyware or virus related or if it's something else. Also, when she turns the computer on, she gets some message to the effect of "mfc70.dll application has failed.. something about reinstalling this may correct the problem." When she turns it off, rundll32.exe stops responding everytime. She chooses End Now, and goes through the slow process of turning it off. What should she do to speed up turning the computer on and turning it off? Anything she can do about the mfc70.dll problem and the rundll32.exe? Thanks.
 

Answer:Slow Loading of Personal Settings/Shutting Down and Errors

Do you think if she gets the rundll32.exe and the mfc70.dll problem taken care of that her personal settings will load faster along with shutting down?
 

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Relevance 47.15%

Vista for some reason keeps wanted me to shut it down to install updates. every time i go to shut it down it says install updates then shut down computer. but I've down this constantly for about 15 times for an hour and its still saying it. any ideas why this is happening?

Answer:Vista keep's shutting down for updates.

please read my post is this the same as my problem?

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Relevance 47.15%

Hey,

My Toshiba Portege laptop needs some serious updating. I finally got it on to XP SP2 an now when I attempt to make the rest of the updates (such as IE 7 etc) the computer simply shuts down during installing these updates.

It's never really been used and has just been formatted. No virus signs whatsoever. Runs perfectly when not attempting to update.

Anyone know what may be causing this?
 

Answer:Windows Updates Shutting Down My PC

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For some time now I've been plagued with messages regarding having to shutdown the computer to install 'important updates.' The computer says it's installing the updates and needs to shut down which takes for ever. It then reopens to say 'Updates were not configured correctly. Reverting changes' It then goes automatically to 'Switching off...installing updates.' After an age it reappears with 'The user profile service failed the logon. User profile cannot be loaded.' I then have to physically switch it off and it restarts successfully. That sequence has been ongoing for some time. I have Vista Home Premium Service Pack 2 and on a Dell Inspiron 1545 Laptop. Thanks for any assistance.

Answer:Shutting Down Problems with Updates

"The user profile service failed to log on" etc - I could suggest you try a "system restore" if you have an idea when the problem occurred and you can restore to a date BEFORE that. Otherwise have a look at this LINK - click here

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Visiting a friend who complains that WIndows Update will shut down his PC without warning in the middle of his work, then install Updates. I figured he was missing the popup warning which enables user to extend timeout for Updates restart.

However this just happened to me in the middle of a forums post being done on his PC. The PC just shut down without warning and started installing a single Update.

I am wary to set his Updates from Automatic to Manual install since he may let them pile up. Is there anything I can do to assure he'll get the normal warning popup from System Tray?

WUD is set to Show Icon and Notifications in tray Notification settings.

Answer:Updates shutting down PC without warning

Hey Greg,

You could use the tutorial below to disable the automatic restart for Windows Updates without needing to change letting Windows Updates to automatically install.

You should still get the reminders that a restart is needed.

Windows Update - Enable or Disable Automatic Restart

Hope this helps.

5 more replies
Relevance 47.15%

Greetings,

I built my comp (with the help of several fine people on this forum) in July. Bought a new copy of Win7-64bit and everything has been running great. Lately, everytime I shut down it says it needs to install updates and it goes through 23 installations. I let it do it's thing and the next day is the same thing, installing updates 1 of 23. I've watched it and it does go through all 23 (can't see any details) and then shuts down like it should.

Anyone ever hear of this occurrence and if so, any tips? Thank you very much.

ok, I looked at the updated, and most of them are for XP??? Copied the details of one of them below and of course all of the XP upates failed, now after more digging, I did install Microsoft Office XP on my system as I didn't really want to buy a new office suite, but I looking at the update list, almost all of them refer to powerpoint or office or something. I bet you that is the issue.

_________________________________________________________________________________________________

Security Update for Microsoft Office XP (KB957646)

Installation date: ‎1/‎6/‎2011 11:16 PM

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in Microsoft Office XP that could allow arbitrary code to run when a maliciously modified document is opened. This update resolves that vulnerability.

More information:
http://www.microsoft.com/downloads/details.aspx?FamilyId... Read more

Answer:Always installing updates when shutting down

Hey Zebug,

Just a visitor here at the site, but I was having that problem when I first starting using Win 7.
not those perticular updates, but updates in general. I kept thinking dang there are alot of updates to Win 7.
I found it was trying to install the same updates everyday because they were failing to install during shutdown.
I know go into the windows update and run them before shutting down and no more problems,all would install with no fails.

just thought Id share. thanks,

William.

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First time with a solid state drive.  With my T61, i tend not to actually shut it down unless i really need to.  I just leave it on, close it, and let it go into sleep mode - which i can tell its in because of the moon icon/light.  if i just need to move it around the house, i also only put it in sleep mode.  If I take it somewhere of course I shut it down first.  But that's always a pain, I tend to have multiple browser windows open with many, many tabs.  I just hate having to book mark it all (even using bookmark all tabs) then opening them all up again.
 
So, I'm wondering
1) there doesn't seem to be any light to indicate that its in sleep mode - but maybe it doesn't exist in the same way with a SSD? I was always under the impression that the point of that was to make sure the moving parts of the drive had stopped before you moved the laptop. 
 
2) is it still ok for me to just leave it on most of the time like I do with my T61?
 
3) Can I get away with not shutting it down when I take it someplace?  Other than the battery running down - why would that be a problem since it doesn't have a spinning hard drive? 
 
4) Windows 8, ok this is really a different topic, but I'm here already.  When you shut it down, if for example, you have a bunch of browser windows and tabs open and maybe a couple of word docs - when its started back up, will it automatically open all that?  Or do i have to re-open all the... Read more

Answer:T440 - solid state drives and sleep mode, shutting down, etc.

Hi again,
 
1. The red dot over the i in ThinkPad will pulse slowly when your machine is in sleep mode.
 
2. Yes, absolutely. I use sleep instead of shut down almost exclusively on all machines I use
on a daily basis.
 
3. Same as before, you don't have to worry about doing anything different. The machine won't
run out of battery during sleep mode for days.
 
4. It doesn't matter wether you run Windows 7 or 8, you use your browser settings to set it to
open the tabs where you left off.
 
In Internet Explorer -> Internet Options -> General Tab -> Startup -> Start with tabs from the last session.In Chrome -> Settings -> On Start Up - Continue where you left off.Same option is available for Firefox too.
 
But if you shut your machine down, your programs won't start up automatically with the files you had open
before shutdown, but I'm sure you meant to say sleep, right? When you resume from sleep, everything you
had open will be right there.
5. No, not really. It's just a new generation of a ThinkPad workhorse with a new version of Windows, you
don't have to change any of your daily routines you've gotten used to.
 
Cheers,
Atli Jarl.

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Relevance 47.15%

Recently I have been having problems with shutting down and putting my computer to sleep. I do not know the cause nor have I had this problem before. I sadly do not have the stop code parameter information but I do have the files made by the dm collector. All I know about this code is that it may be a memory leak, which I do not know how to fix.

Answer:BSOD Shutting Down and Putting Computer to sleep, Error 0x0000009f

Hello and Welcome to SevenForums

This one can be a little tricky to solve because i've had it and it's annoying and took me a while to fix, anyways lets get to troubleshooting.

The dumpfile was unhelpful.
Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your system may slow down a little but that's because you have Driver Verifier on. If you crash when you logon in your computer then go into Safe Mode and disable Driver Verifier. Safe Mode

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I have a brand new T450s (about a week old) and I have had issues shutting down and entering/waking from sleep mode. The computer will occationally hang up when shutting down where the screen turns blank, but the green power button stays on (solid green). The same issue happens almost every time when trying to enter sleep mode. I'll hold the power button down, the screen will turn off, but the power button stays solid. The only way to resolve this is to hold the power buttton down and force a shutdown. I've given up on trying to use sleep mode as it fails more than it succeeds. I'd love to try to find a way to fix this without having to return the laptop.

Answer:T450s Issues fully shutting down and entering sleep mode

Hi d3tsl,
 
Welcome to Lenovo Forums!
 
Can you please let me know how often does it happen in a day? Or does it happen while working on any specific application? And also request you to check in the BIOS whether you experience the same issue? In order to check in BIOS all you have to do is, go to BIOS and leave the system idol for an hour or two and see whether you experience the same issue.
 
Please let me know with the above requested details to assist you further.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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Relevance 46.74%

Hi guys, can you help please. My daughters dell laptop is stuck on configure updates. Doesn't update and comp restarts over and over it is groundhog day on the lappy. I cannot get to anything. Any ideas please.
 

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Relevance 46.74%

Win 8 ....
hello - yesterday wsn't the first occurrence: - after installing update(10) that require a 'restart' the process of 'installing' starts after the restart takes place - i see the warning not to shut-down the computer, see the percentage of installation and then all goes black at about 16%!! Tower is showing computer still 'on' but screen goes into 'sleep'.
i wait it out.
come back to computer to find still in 'stall' (what i call it)..
I Have 'shut-down' option set to ''turn off computer if i press the on/off button on the tower;
So i try that ! no response !! it won't shut down!
- i wait and wait several hours and finally the shut-down option responded .... and the installation of the 10 updates resumed.
This incident(s) is one of the reasons i'm hesitant to try installing Win 8.1....
Any ideas appreciated !

Answer:when shutting down to install updates-it stalls!

It's not that unusual, just few days ago I had a laptop with XP sit and simmer 36 hrs. before all the updates were done. Small, almost full HDD with bad case of fragmentation was the cause. Might also be a good idea to have "High performance set for "Never sleep" mode.

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i keep getting this message. i have already disabled automatic updates through group policy editor.

Answer:updates preventing my computer from shutting down

With this batch script you can automatically close apps not responding at shutdown in windows. Please execute the batch script as a administrator.

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since buying my new laptop, i'v had it shut down on me on numerous occasions with no warning, whilst in use.it go'es first to shutdown window & then to configering updates then shuts down.on restart it go'es into the configering updates phase again taking 10to15 minutes to boot up.any suggestions on how to over come this would be greatfully recieved.

Answer:updates shutting computer[vista] down.

Can you check to see if you have KB937287 click here update?

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Relevance 46.74%

When I try update WIndows XP it will say I cant get permission.
The computer also is slow shutting down when I use the start /shutdown option, If I use the task manager is shut rapidly.
I ran an antvirus scan in both the normal and safe mode,,no indication of any action .I'm using Kaspersky Internet Security 09..
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:09 PM, on 10/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusc... Read more

Answer:Cant get to windows XP updates. also slow shutting down..

Microsoft help line solved the problem ,,I'm not sure how. but they did a super job. Their tech help line support was surprisingly good.
Best of all,,,NO CHARGE
 

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Hello, i received a Lenovo Ideapad 305 computer on 9th of March 2017. Immediately after that day, computer showed signs of weird behaviour. It shut down instead of going to Sleep Mode when attempting to use that command. I swear i checked out the battery settings and it seems that computer shuts down even when manually choosing sleep mode. Last night i also came across a problem when computer restarted instead of shutting down. I tried installing all the possible updates, but it didn't fix the issue. At the very beginning Sleep Mode actually worked fine but something must have corrupted it. Power Troubleshooting didn't provide any results. The big programs i have installed are Comodo Antivirus, Sony Vegas and Adobe Photoshop. I have removed some of Lenovo's own installed minor software because i found them useless. There are still some updates that Windows wants to install but i'm being skeptical if they will fix the issue. Information:Windows 10 HomeIntel Core i7-5500 U CPU @ 2.40 GHZRAM: 8,00 Gb 

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Hi,

Problem i am facing with Windows 7 is that whenever i shut down or restart my machine, it says "Please do not unplug your machine. Installing update 1 of 1...".This goes on for several hours(i tried once for almost 10 hours) and still it was in the same state and system never got shut down. Can you please let me know the reason for this and what i need to do in order to avoid this situation.

OS Details:- Windows 7 Home Premium 64 bit.

Thanks.

Answer:Windows not shutting down due to Install Updates problem

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

1 more replies
Relevance 46.33%

I just let Windows install todays updates. Everything except Skype (this included an NVidia driver). When the computer started up after the Windows update (with the "don't shut off computer completing updates. etc.) message, the computer shut off. First I thought it was part of the update (and machine would restart) but it was not. Something broke.

I restarted and as soon as hit windows start screen it shut off again. I restarted again and got the "Windows Did Not Start - repair message". I said "run startup repair". Windows shut off during that process. I restarted again, and was able to run the repair process. But once it finished and booted into Windows it shut off again. I was finally able to start Windows so went to command prompt and started to run SFC /Scannow. It shut off during this test.

lastly I thought maybe its an overheat issue. I booted into Windows Safe mode and started the program HWMonitor. It showed my CPU temps at 39 degrees C. Then it shut off again. At this rate I'm going to wear out the on/off button.

Any ideas?

Answer:After todays (7/19) Windows updates my computer keeps shutting off

Try a System Restore yet? Do it in Safe Mode (or repair disk/install DVD), hopefully no restarts to interfere the restore. Then install updates one by one (restart after each and wait a bit to make sure it is alright), Nvidia as last.

You can also try just downgrading GPU drivers first, and restore if it does restart like that.

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I am thoroughly fed up with this problem.I run Win7 and have run all the available fixes I can find but the problem persists.Even when I click installed updates it says there are no updates installed on this machine.The updates though are shown many times over in the WU list.Any suggestions to help clear this frustration would be most welcome.

Answer:Windows Update keeps installing the same updates when shutting down

Try a Windows Update-Reset

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Hey everyone. Every time I restart my computer my Windows Update's Automatic Update setting keeps changing and shutting off. I then have to turn Automatic Updates back on. I do this in Standard Mode instead of Administrative Mode since I almost never log in to my administrator account. It does ask my administrator account's permission before changing the settings though and I put in my administrator password. So anyway, I'd really appreciate some help. My system information is below.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 4863 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 599384 MB, Free - 539922 MB; D: Total - 10992 MB, Free - 1649 MB;
Motherboard: PEGATRON CORPORATION, VIOLET6
Antivirus: COMODO Antivirus, Updated and Enabled
 

Answer:Windows Update's Automatic Updates Keeps Shutting Off

This might be a Malware problem. Please run the scans below and post the logs.

SCAN 1
Download RogueKiller (by tigzy) and save direct to your Desktop.
On the web page select the 32bit or 64bit button to match the bit rate of your version of Windows.
Quit all running programs.
Start RogueKiller.exe by double clicking on the icon.
Wait until Prescan has finished.
Ensure all boxes are ticked under "Report" tab.
Click on Scan.
Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
NOTE: DO NOT attempt to remove anything that the scan detects.


SCAN 2
Please download RKill
There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and select Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please Copy & Paste the entire log in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a t... Read more

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This all started after my computer was forced to update a week or so ago. I'm not sure which windows update this was but it changed the look of the Windows 10 start menu again. Now whenever I wake up my computer from sleep mode and I click space or the mouse to type in my password it shows the Windows loading indicator instead of the login screen. This indicator never goes away, it stays for hours. I always have to do a hard reset, and sometimes it even does it when I boot my computer from scratch. I just wonder how long before I'm not allowed to use my computer at all. Anyone have suggestions on how to fix this?

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Relevance 45.51%

I apologize in advance for my lack of tech knowledge.  I will try to explain my situation as thoroughly as possible.
 
I am running Windows 7 Home premium 64 bit.  A month ago i had a hard drive failure and had a new 4tb hard drive installed. My motherboard does not support UEFI and because of that the boot sector was moved to a thumb drive and pointed at the Windows installation on the 4tb. I don't think that has anything to do with the problem I'm having now but since it was a recent change, I'm mentioning it.
 
4 days ago my son was using DVD Shrink (an old and sometimes glitchy program) and it locked up. He opened task manager and attempted to force close the program.  It would not close.  After waiting several minutes he manually turned off the computer.
 
When I restarted the computer it said Preparing to configure Windows.  Do not turn off your computer.  I thought it was installing updates and i walked away from it.  When I came back it said:
Failure configuring Windows updates.  Reverting changes.  Do not turn off your computer.  It hung on this screen for more than 4 hours. 
 
At that time I turned it off with the button and booted into safe mode.  I tried to do a system restore but it says I have no restore points.  Apparently system restore was turned off when the new hard drive was installed.  When I couldn't restore I made a disc image backup of the hard drive and tried aga... Read more

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Hey guys, as the title says, i pushed the power button on my PC and ran out the door for school. Last thing I saw on my screen was updates being applied before it shut down. It was on update "10 out of 10"

I just got home and was met with a nice BSOD. My PC has blue-screened twice before, both of the previous blue-screens had the message: "KERNEL_DATA_INPAGE_ERROR"

However, this BSOD had no message, but gave me the following values.

STOP: 0X000000F4 (0x0000000000000003, 0xFFFFFA80082DAB30, 0xFFFFFA80082DAE10, 0xFFFFF800033E88BO)

Any help is greatly appreciated!

PC Specs

CASE: Cooler Master Storm Scout
MOTHERBOARD: ASRock Z68 Extreme3 Gen3
CPU: Intel Core i5-2500K Sandy Bridge 3.3GHz
CPU COOLER: Cooler Master Hyper 212+ with Additional Fan
RAM: G.SKILL Sniper 8GB (2 x 4GB) DDR3 1600MHz
GPU: XFX Radeon HD 6870
PSU: OCZ ModXStream Pro Modular 700Watt
SSD: 120GB OCZ Vertex 3 (Boot/Game Drive)
HDD: Western Digital Caviar Blue 500GB (Storage) X2 in RAID 0
OS: Windows 7 Ultimate 64-Bit

Answer:BSOD while shutting down, after recent Windows updates were applied

Please upload a report
http://www.techsupportforum.com/foru...ta-452654.html

1 more replies
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I very stupidly shut down my computer during the "system updates... do not power off or unplug" and now Windows 7 is exceptionally slow to log in or do anything at all.

I system restored it to a point a week before the shutdown incident and I also then installed all the missing updates but it is only marginally better. It still takes about 30 - 60 minutes to log in.

Any ideas on what is wrong would be greatly appreciated thank you! :)

Answer:[SOLVED] Windows v. slow after shutting down during system updates

Hi ariana44,

Is it the same when you boot in to Safe Mode? Tap F8 whilst the computer is first starting up and then choose Safe Mode when prompted. Report back whether this improves it or not.

Was it Service Pack 1 that you were installing? You could also try uninstalling it, then rebooting and then try re-installing it.

11 more replies
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Hi Guys,

I have a serious problem. Whenever I go to the Microsoft web site and attempt to download updates my computer shuts down. Why is this?
I have Windows XP Professional (SP3)
Could somebody please assist me in solving this problem?

Thanks.

Compton

Answer:Computer Shutting Down During Attempts To Install Critical Updates

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message (which is also known as the Blue Screen Of Death (BSOD)).

To change the recovery settings and Disable Automatic Rebooting, right-click on My Computer and select Properties > Advanced tab. Under "Startup and Recovery", click on the "Settings" button and go to "System failure". Make sure that "Write an event to the system log" is checked and that "Automatically restart" is unchecked. Click "OK" and reboot for the changes to take effect.

This will not cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with information displayed that will allow you to better trace your problem. Next time your computer crashes copy down the entire error message (including all the numbers) and post it back here.

1 more replies
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I have Dell N5010 in which is running on Windows 7 and today after not using the laptop for a few months I clicked it and I found out that there were a lot of updates in which needed to be installed, in which I did. After completeing the updates I wa sinstructed to restart it and when I cut it back on it will only tay on for a few mintues, does anybody have any ideas on what could wrong with it, because the laptop is only 2 years old and I hope I did not mess up with installing the updates!!!!!!!!
 

Answer:Solved: Dell N5010 Shutting after runnning Updates

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My virus scan keeps picking up a trojan vundo. It deletes it but it keeps coming back. I am at my witts end. This of course was after my teenage stepdaughter used the computer. I have ads popping up constantly, my computer is ridicously slow, my automatic updates keep turing off on their own, my computer is a mess. I just don't know where to begin, as I am completely a NOVICE when it comes to computers. Any help and advice would be GREATLY appreciated.
Thanks

Answer:Trojan vundo, updates keep shutting off, I am computer illerate

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complet... Read more

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Hello guys, I am new to this forum, but not to computers. I have a problem I have never ran across.
 
I am running fully updated Windows 10 as of about 4-18-16. About that same time, my desktop, a Gateway DX4380G-UW308 just showed a black screen and would not wake up. I got on my laptop and saw where sometimes the display driver will do this, and if you connect another monitor to a different port on my AMD Radeon 7540D, you can still see content on the second screen. This did not work. My computer will do the Gateway splash screen, a quick dos type screen, then window screen. Sometimes it will boot all the way to logon screen, sometimes not. It always tells me going into power saving mode. I have tried multiple monitors as well. I usually cannot boot into safe mode, though about 1 out of 8 times I can.
 
I have tried running av software and rootkit killers in safe mode, and after a few seconds to a few minutes, it will go into power saver mode again. I have tried refreshing the drive, and still problem persists. I have even done a complete factory reset, killing all of my files and installing the backup windows program, but the problem persists. I have tried logging into it by AMMYY with my laptop to run av software, and it shuts down the communication between the computers, then goes into sleep mode.
 
I have tried Dariks boot n nuke, and sysrescue, along with several other rescue disks, and the computer will not boot from disk. It will also not boot from my r... Read more

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Ok so I run a single Ati Radeon 4870 1gb video card. This computer is like brand new and its just my luck that it doesnt straight up work.
Basically I can run Quake 4 everything maxed and I mean everything forever and its all good and I can run World of Warcraft all maxed perfectly so then I decided I would buy some of those games that were the reason I bought such an expensive rig to begin with.
After playing Far Cry 2 I get almost completely done with the opening jeep sequence and walk around for about a second then my monitor decides to take a nap by saying Monitor is now going to sleep. I hear no sound and turning off and on the monitor does nothing. I have to do a restart by holding my computers power button.
So after being very angry I threw Far Cry 2 against the wall and decided to cut my 20$ waste and try Crysis.
Crysis installed perfectly and when I started the game I get past the loading screen and guess what happens. You got it Monitor decides its nap time and I have to hard restart.
So I bough Far Cry 2 for 20
Crysis Maximum Edition for 40
and the gaming computer cost me about 800.
So 860 dollars to play Quake 4 and WOW (aging games).
I have tried updating my video cards drivers.
I have switched the DVI plug.
I have restarted numerous times.
I have run FurMark to test the video cards stability.

If anyone has any ideas on the problem I am open to about anything at this point.
O and I downloaded Left 4 Dead 2 Demo and Fear 2 Demo and ran them bot... Read more

Answer:Monitor goes to sleep after crysis loading screen and 5 min into Far Cry 2

sounds like there might be something wrong with your monitor, is there a monitor you could borrow just to see if it still does the nap or not
right click on a vaccant part of your desktop, click properties then screen saver, then power or what ever it says on the button on lower right. Change all your settings to never for the monitor and hard drive and anything else... usually these do not matter if the computer is being used.

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Plz help..!my pc was on sleep mode and i accidently unplugged it.When i started again ,after showing usual boot screen it shows a black screen ..no sign of windows7.I know i just need to reinstall windows but i dont have enough drive space ..so i have to completly format a drive but i dont want to loose any files...All drives have impt files..Any solutions to fix my windows and save my files..plz help..hoping to get help as soon.
 

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Hi

I am new to this forum and need some help

I've been trying up update my laptop to IE9 but so far have been unable to.

It is a Acer 5611 laptop running Vista Home Premium 32 bit (with service pack 2). It came reloaded with Vista.

I have find that the following updates will not load

KB2559049 Error code 8E5E0147
KB2117917 Error code 8E5E0147
KB2505189 Error code 8E5E0147
IE9 Error code 9C47

It also does not appear it is finishing the genuine windows valuation check although it is a genuine installation. I first get the window validation page with a click to continue label, it says it needs me to provide some information and please click to continue the validation process. When I click on it it goes to a Microsoft page advertising computers and software, I cannot find any thing on that page with reference to validation

I have done a SFC scannow and a checkdisc.

I am now at a loss what to try next and any help would be most welcome.

Answer:Help need with updates not loading

Make a full anti virus scan
Download and make a full scan with malwarebytes.

If negative

Try with your anti virus disabled

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Question: loading updates

Iam running vista home premium and have done a system restore using the back up disc but cannot get windows to upload updates ,they keep failing,tried a stand alone installer and all it says is searching for updates and been running for 2.5 hours Help please as its doing my head in .Also tried installing service pack 1 ,that wont install either

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I use XP and FF 3.0.3. I don't have the fastest internet service around so when FF loads it seems is checking for updates and addon updates each time it opens it takes a long time.
The reason I think that is doing that, is that occasionally the addon update box pops up with an update for a certain addon showing and asking if I want to update it.
I prefer to do it manually when I'm not waiting for FF to load.
Is there a way to fix this? I can't seem to find it in the options.
Thanks
Floyd

Answer:FF looking for updates on loading.

Hey floyd,

Click Tools in the the menu bar
Click Options
Go to Advanced
Click on Updates and uncheck all the boxes below "Automatically check for updates"

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HP support assistant says I have 8 updates to install but when I try and update them one by one it says it is installing but isn't doing anything

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