Computer Support Forum

Vista won't start up, black screen before login screen.

Question: Vista won't start up, black screen before login screen.

Background: A week ago on vacation, I opened my HP Pavilion dv7-2173cl (a laptop running Vista Home Premium SP2) and suddenly, green and black lines began forming across its screen. I was later told this was a pressure crack, although that is not what I'm posting about. Freaked out, that day I turned the computer off and on several times using only the power button, once foolishly interrupting a "Startup Repair" process.

Problem: When I got home I hooked up the laptop to my TV so I could see what was going on. After attempting to turn it on many times, I eventually got the BSOD with a STOP:0x0000c1f5 error. I couldn't access the Recovery Module (even to backup) or Safe Mode. Going into personally uncharted territory, I booted from a Linux System Rescue CD to delete the $TxfLog file that was apparently the cause of the problem. I no longer get the BSOD, I get a black screen (KSOD?) (sometimes w/mouse, sometimes w/o) after the "yellow bar" loading screen. I still can't get into Safe Mode but I was able to use a Vista repair CD I downloaded to (finally) backup onto an external hard drive.

What I've Done So Far: I've run chkdsk, checked the memory and hard disk from BIOS options, and run Startup repair. I did the kind of Windows backup where everything goes to one file.

I'd prefer not to start from scratch if I can avoid it. Thanks so much for any and all help guys, I appreciate it a lot.

Charlie

Relevance 100%
Preferred Solution: Vista won't start up, black screen before login screen.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Vista won't start up, black screen before login screen.

I couldn't access the Recovery Module...Do you have a Recovery CD, Windows Vista CD, or Recovery Drive (partition)?What happened when you tried to access it?------------------------------------------------------------You said that you were able to backup onto an external harddrive, so important data is safe.The best option right now would probably be to re-format.

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There is this black screen(mouse does not appear either) right before the login menu that happens sometimes for about 1 minute then the vista logo pops up and then I can log in, any ideas as to what the problem is or how to fix it? T400 with the ati video card, but i'm on the intel integrated one most of the time but problem happens with both.

Answer:T400 black screen between windows vista loading screen and login screen

I think problem is with the drivers. I use to have the same problem too but after I upgraded to the latest drivers + BIOS, problem seem to be fixed.

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Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.

I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.

I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.


Any suggestion would be amazing


Thank you

Answer:Black screen after windows start up doesn't go to login screen

Hello seven11 and welcome to SevenForums!

I think this article will be fairly interesting to read.

Why is my screen black when I start Windows 7?

Carry on.
Frederik

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Hello I hope someone can help me out with my problem.

About the problem.
Yesterday I did a shutdown from the start menu and turned off my monitors, however the computer did not shutdown and was still on after 10 minutes so I just turned it off with the power button.
Today I started my computer it boots I get the usual loading bar and then a black screen and not my welcome screen.

So I have tried the following to fix it:
I tried booting with last known configurations, and got the same problem.
I tried booting in safe mode, it loads for about 5 minutes and then just stops loading.
I tested the memory with a memory test from Acer, no problems found.
I tried booting with a lower resolution, get the same problem.
Just to see if its not a hardware problem, I have booted a linux live cd and that worked.
I have an acer recovery menu but it wont let me recover to a previous point.
And I don't have a vista CD or recovery disk.
I think it was updating when I shut it down..

So i hope anyone has a solution for my problem, if you need more information please ask and I'll answer.

Many thanks for reading and maby even replying to my problem.

Greets,

NiJor


EDIT:
Somehow after waiting an hour doing nothing then rebooting into safemode worked!
There i could do a system restore and problem is solved!

Answer:Vista boots to black screen instead of login screen

See if there is information on that PC on making recovery disks. I just used 2 dual layer DVD's to make recovery disks for a Compaq laptop.

Also, next time your machine boots to a completely black screen....let it stay there while it re-configures it's self. Don't be so impatient

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Recently did some clean up of my Dell Studio laptop with a program called tune up utilities 2009. I ran through each option pretty much blindly hoping it wouldn't screw anything up. One thing I did notice was that I did not have my automatic update turned on and the program asked if I wanted to, I changed it to update fully without needing permission. I did alot of unistalling of old programs and didnt finally restart till about an hour after the first alert to restart.

After restarting, It ran through the Dell Logo, some Black screen with white text about my network adapter, then the first windows screen(mine is changed to something else, and I dont remember what this image looks like.) After about 15-20 seconds, it goes black. I was able to get it to reboot once with a series of Ctrl+Alt+Delete's, but only once. Repair disk says nothings wrong, and I don't have any restore points apparently. Can't get into safe mode either. Hangs at the last file when i try to load it.

Any ideas?!
 

Answer:Black screen before login screen w/ vista

you say you have a vista boot disk? do you get the recovery menu? choose command prompt. then when you get to that, type the command sfc /scannow

it will scan your windows files for errors and anything that might have gone missing.

The message you see during boot about network is probably something along the lines of your boot order (which can be set in the bios) has booting from the network before the hard drive.
 

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I've got a fresh install of Vista x64, and when I install the Geforce drivers I'm not able to boot Windows normally. The green loading bar runs fine, but when it's over I don't get to see the login screen - it's just black. I have to enter into safe mode (which works) and uninstall the graphics driver.

The exact same thing is true for Windows XP 64-bit. But on WinXP the driver installation program caused huge lag also: http://forums.nvidia.com/index.php?showtopic=71101

Help?

Graphics: XFX 8800 GTX
Mainboard: Asus Striker II Extreme

EDIT: Bootlog attached.
 

Answer:Black screen instead of login screen in XP AND Vista

I ran chkdsk and tried an older Nvidia driver, with no success...
 

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My 2 weeks old T400 Vista home basic can start up successfully. But every time when I start or restart it, during the start process, after inputting the password, there are 4 times of black screen (or screen refresh). Is it normal? Thanks. 

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Hello friends, I recently got the Gnome desktop environment on the Ubuntu Software Center, and I used the gdm and startx command as said by another forum site. Nothing wrong, they said to logout, tried to login again, goes to a black screen and sends me back to the Ubuntu login screen. Tried again, same result, panicked. Looked up video tutorial on how to fix it, they said to access the control panel via ctrl-alt-f1 or f2, went to a black screen, no text at all, computer runs fine, no crashing. Is there a special way to access the terminal in a System76 computer, I really don't know very confusing? Is there a way to login with the guest session? I use Ubuntu 15.10 Wily Werewolf on my laptop. What causes this, I read on Ubuntu forums it's driver issues with Ubuntu and Nvidia, but I have my suspections with the Gnome desktop environment.
 

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Hello, I am running Vista 64-bit and after I login I get a black screen with only a cursor. I am able to run the task manager but it appears that explorer.exe is corrupted when I try to run it from the task manager. My system restore is also corrupted so I am unable to go back in time to when my computer worked. I am not really sure what to do so any help would be appreciated. Thanks in advance.

Answer:Vista 64 bit black screen after login

Have you tried Safe Mode?
If possible run chkdsk /r

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Recently reinstalled Vista and am in the process of reloading all my programs and drivers.

I'm trying to get my XFX nVidia 8800GTX drivers to install but they simply do not work.
When I install them, reboot, login the screen just goes black and loses signal. If I reboot again it makes it to the login screen then goes black.

PC boots fine into safe mode where I can remove the drivers and revert back to Vista's default display driver.

The PC has no onboard graphics.

Things I've tried so far:Different Memory/RAM
Different Drivers - I've tried around 4 different versions of the nVidia Forceware Drivers
Reinstalling Vista (Can't believe this didn't fix the problem)

I've looked in the event viewer for any clues and found this error:

'IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 3, function 0. Please contact your system vendor for technical assistance.'

Not sure if that has anything to do with it, none of the other errors in the event viewer appear to be related to my problem.

The fact that the PC works fine with Vista's default display driver suggests that there is no problem with the screen or the graphics card itself.

I've read several threads in other forums with people that have the same problem but no concrete solutions.

Any help with this would be much appreciated.

Answer:Black Screen At Vista Login

Hello szkoda

Have you checked out the NVIDIA forums?
http://forums.nvidia.com/

also, I would get a most recent driver update of your video card from NVIDIA website.

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Hello folks.
I have an acer aspire M5630 and I am running 32-bit Vista Home Premium (pre-installed).

I think I gotta a spyware of some sort, so I downloaded and installed Malwarebytes Anti-Malware. Did a scan and it found quite a few bad things, so I proceeded to quarantine all of it. Got a message that some thing will be deleted after a reboot - so I said OKAY to reboot.

Now, it starts, gets all the way to login screen (admin and another user) I login as admin... wait a few moments and the screen goes to black, with movable white cursor and it stays like this for hours - goes nowhere.

When I login as other user - it works perfectly.
I can also login as admin through safe mode...

... anyone has an idea why I get the black screen as admin and I do not get it as a user or as admin in safe mode? Any way to fix this?

Thanks

Answer:Vista Black Screen After Login

It does sound like you got pretty hosed up with some spy ware. Here is what I would do if you can login under safe mode. You will need to grant the other user admin rights if they don't have them alread.

I used to do this in XP all the time, I have not tested it in Vista although it should work. GL if you opt to give it a trial run. This of course, is at your own risk!!!!

1. Boot up in safe mode
2. Go to the c:\users\ and locate the folder with the name of the infected user
3. rename the folder to infecteduser.old
4. reboot into standard mode and try to login again.

If login works you'll notice all of your shortcuts and settings are gone and it appears to be a default setup before you made any changes. Copy the data you need from the folder you renamed to the new user folder that has been created. Only take the data that you really need, you don't know where the virus is at and the more you take, the higher your odds of bringing with you become.

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Hola... Well, A Vista issue..

A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.

Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.

Any others with this issue and any resolve other than re-installing windows.

Thank you in advance.
 

Answer:Win Vista black screen after login, and only cursor

Call the OEM of this machine and see what they have to say.
Different OEM's are having different issues with their hardware.
 

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I have three Admin accounts on my Vista Premium box running SP2. When I log onto any of the three all I get is a black screen and a cursor. When I access the Task Manager by pressing CTRL+ALT+DEL I delete explorer.exe in the processes tab and then go to File > Run > explorer <enter> and I am able to access the desktop for that user. On each of the three admin accounts when I do this it eventually freezes up and the only thing I can do is to press CTRL+ALT+DEL to restart the computer or go to a different user and experience the same result.
FWIW - I have no problem accessing and using my Guest account.
I have performed the following to resolve this issue w/o any success:
1. Restored a system restore point
2. ran sfc /scannow (it found no problems)
3. Uninstalled my video driver adapter
4. ran the HP diagnostic tools
5. ran SuperAntiSpyware and Spybot from a UBCD (neither found any issues)

Any suggestions to resolve this problem would be appreciated.

Thank you for looking and Happy Thanksgiving!
 

Answer:Solved: Vista black screen after login

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Hey guys,
Well I am having a problem after logging into windows, it goes to a black screen, i can press shift 5 times to get a dialog open but it does not navigate away from there.
I have tried system restore no luck.
Checked my regedit - I cannot see any issue swithin winlog
I have retired to roll back my graphics card

But, I am able to login to my guest account and everything works fine, but when I try to run anything that needs admin permissions nothing happens.
Ideas?
 

Answer:Windows Vista Black screen after login

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I have an HP Pavilion M9340f desk top running Vista X64 Service pack 2.

Everything was working fine on Sunday July 11 when computer shut down now when starting computer boots fine to log in screen. When the admin user is selected to log in the screen goes black and all that is seen is the mouse cursor. I have left the computer on this screen for more than an hour to see if the login has slowed. No change after the hour. When logging into a user other than admin, logs in fine, but will not allow any executable file to run. Window live one care does not run, Avast Professional has an error and will not run. Tried to run defogger to start the logging sequence but it will not run just sits their with the working icon showing( more than 20 minutes now.

Any help would be greatly appreciated.

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ok heres the deal iv installed the sp1 from microsoft website and
it installed with no issue as i thought i would
but after a few logins later i login and it goes to a black screen
with a folder open and the i have restart explorer in order to see
desk top and i had backup before i installed sp1 useing windows
backup

1 i dont know how to use the windows restore to restore the files
from the backup that i did right before i installed sp1

2 i just want to did a restore to the point right before i installed sp1

as that ill wait till the sp1 comes to me thro windows update

regards

warlordfmike

Answer:[SOLVED] vista sp1 login to black screen

Hi Mike. . .

To perform a System Restore do the following:

Bring up an ELEVATED command prompt START | type rstrui.exe | right-click on rstrui.exe up top | select Run as Administrator | answer the UAC prompt - Continue/enter Admin password

The system restore screen will appear. When in the screen where you select the restore point (date/time) look to the bottom left - the should be a box to check to show restore points older than 5 days if needed.

If your system is too unstable, you can perform the restore in SAFEMODE.

Good Luck. . .

jcgriff2 - JC

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I have an HP dv9500t Intel T7300 C2D w/ 2 GB memory and Vista Premium. This has just started in the last couple of days after installing Trend Micro Internet Security. After boot up and entering my password on the login screen, the login begins with the colored Vista screen and the spinning circle (hour glass) and then will fade to black with nothing but the cursor visible. It will stay this way from anywhere between 1-3 minutes and finally will finish the login and the main screen will come up. It's very frustrating.

I have even uninstalled Trend Micro and it is still doing the same thing. Any known fixes for this problem? Are there any Vista updates for this problem. If anyone has had this problem and has a solution, it would be greatly appreicated. This laptop is only a month old!!!
 

Answer:Vista gets black screen with cursor after login

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Hello, today I updated Windows 7 to 10 . After configuring the system, I decided to restart it. During startup, the Windows logo is displayed for about 5 seconds, then black screen for half a minute ... which is pretty damn annoying. Then login screen (automatic login ) and after 10 seconds desktop. Overall, the system boots 3 times longer than the old Win Seven ... So my question is , what to do in order to eliminate black screen when booting? It's probably not normal that the system starts up for so long ... I have little application and order in the system , so it should boot fast like a Ferrari . This black screen would lead me to depression , so please help . I updated my Radeon drivers but no changes.

Answer:Long boot start / black screen before login WIN10

quap said:

Hello, today I updated Windows 7 to 10 . After configuring the system, I decided to restart it. During startup, the Windows logo is displayed for about 5 seconds, then black screen for half a minute ... which is pretty damn annoying. Then login screen (automatic login ) and after 10 seconds desktop. Overall, the system boots 3 times longer than the old Win Seven ... So my question is , what to do in order to eliminate black screen when booting? It's probably not normal that the system starts up for so long ... I have little application and order in the system , so it should boot fast like a Ferrari . This black screen would lead me to depression , so please help . I updated my Radeon drivers but no changes.




Interesting... I just registered to comment in the tweak section on my issue. But my boot times have been horrible since getting this ASUS laptop about a year ago. Of course it came with 8.1 and was always roughly about 1-3 minutes of the &*&) ASUS loading GIF (part of their secure boot crap) but its doing the samething with it disabled and replacing with Windows gif instead.
Anyway, what I have noticed is the boot time when I shutdown is light years compared to a reboot. On a shutdown, its almost like I'm coming out of hibernate BUT.. I confirm it is a shutdown and what's even weirder is the startup applications run super fast after a shutdown and restart takes for #$*($# ever.

Has anyone ran into that?

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I've been handed a Vista Home Premium laptop to mend and whilst I've got it going, I'm posting this to share my discoveries for what seems to be a not uncommon problem. I must say that having read lots of other posts on this subject, my 'solution' may not be the one relevant to anyone else.

I'm not explaining all the details as I would do normally because if you need them explaining then perhaps this post is not for you!

The problem was that on boot up all looks well but having logged on, the user is presented with a black screen and a cursor which can be moved. There is also disk activity but it never gets any further. Ctrl/Alt/Del won't even bring up its menu.

Booting into safe mode and logging in gives the safe mode screen (safe more in the corners) and a cursor but nothing else - no task bar, etc. This time Ctrl/Alt/Del will bring up a menu but selecting Task Manager apparently does nothing.

Having used Linux tools to make sure all was backed up I ran a chkdsk on the drive (removed it and ran it on another computer) but nothing showed up.

I then booted into safe mode with command prompt which worked! - at least, in part. I was given a command prompt window so was able to try and run things. rstrui and explorer appeared to do nothing, though trying rstrui again gave the message that it was already running.

I was able to access a memory stick and also able to run Process Explorer which showed that rstrui and explorer were indeed runn... Read more

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Hi, help.

I have a Seimens Esprimo with windows vista home premium installed.
When i power on it says windows closed unexpectedly and then goes to login screen. Once I login a message comes up to say my window tuneup is not working and when I press oOkay I just get a blank black screen wher I can move the cursor. When I press CTRL ALT DEL and select task manager I get "Task Manager has been disabled by your administrator. Please help MTDtom
 

Answer:Black screen issue after login Windows Vista

Hi,

Try pressing F8 repeatedly during bootup before the Windows logo to get Advanced boot options.

Try Last Know Good Configuration first. If that doesn't load go back and try Safe Mode. If Safe Mode works then go to Computer and right-click the C: drive and select Properties. Then the Tools tab and Error Checking. Tick both boxes and then Check Now button. It will schedule for next reboot. Reboot and let chkdsk run. See if it goes any further.
 

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I posted this on the malware thread, too, but I'm not sure if it goes there or here:

My husband got HDD Control malware on his computer (XP SP2) this morning and has spent all day trying to get it off. He used a suggestion in the forum of trying Superantispywear and it seemed to work. However, after about 20 min of being able to use his computer again, it started to randomly play bits of audio (again), but he did have control of the computer again. That wasn't OK. He updated the SuperAntispyware and tried to scan again. He was skype chatting to friends during the scan and he decided to close some windows. The computer slowed to a crawl and he had to restart.

Well, we did various things to try and get it started (safe mode, etc), but the main problem now is that he can't get past the login screen. It's black w/ the white arrow. That's it. Nothing else.

He can get it to boot in save mode, but that's about it.

He doesn't have a Windows CD (his computer didn't come w/ it) so he can't use window's application.

any help is desperately needed!

Thanks,

Kara
 

Answer:Help! Login screen is Black w/ white arrow and can't start except safe mode

Hi Kara,

I got this trojan today too, and it took me all evening to fix.

First I tried Avast but I got part way into its scan twice and my computer shut down. For a while it wouldn't let me do anything, not even open Chrome to go online, but after another shut down and restart, it allowed me to open Chrome. This time I did not touch or try to shut the fake warning pop up.

I went to Microsoft.com and downloaded Microsoft Security Essentials (free) and scanned my computer. It took a long time but it found the trojan and then deleted it. After restarting, everything seems back to normal, I just had to delete the HDD Control desktop icon.

Maybe if you keep rebooting it will eventually restart so that you can do something. Otherwise, I'd take it to a repair place and see if they can get it to restart for you and then use Microsoft Security Essentials.

Good luck
 

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My new Satellite boots up OK and takes me to the login screen fine. When I select myself to log in, I get a normal screen as though it is going through to my home page and then after a few seconds the screen goes black, with just the white arrow cursor showing.

To get out of this I go <alt><ctrl><del>, switch user to another user and then repeat to get back to me as a user. From then on it works OK although it rapidly goes through a black screen when I switch users again.

Any clues as to what's happening and how to fix it?

Answer:Black Screen On Login on Satellite A200 running Vista

Did you install and configured the Toshiba image yourself?

This is a very uncommon issue because there should be only one configured user (you).
I think you should insert the Recovery CD and should recover the notebook to check if the same happens on fresh installed OS.

Best regards

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After successfully installed windows 10 from windows 7, it appeared login screen and I shutdown my laptop. When I turn it on again, after the windows loading screen, it stucks at black screen and does not even access to login screen. What to do... help!!!! Urgent to use my laptop now....

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I already solve this but if anyone else has this problem it might help.
I would login and eventually get a black screen. Ctrl Alt Del worked and I could open the task manager.


This problem started after not having used this computer for a really long time and I let it install all the updates it downloaded.

I eventually figured out that MsMpEng was stuck starting and it was preventing anything else from starting.
I decided to rename the installation folder since I could not open Programs and Features to uninstall Microsoft Security Essential. "C:\Program Files\Microsoft Security Client" renamed to "C:\Program Files\Microsoft Security ClientDISABLED"

I found Vista always has at least a part of Microsoft Security Essential running even in safe mode.

I have a dual boot with XP as the other OS so I logged into XP and renamed the folder the Microsoft Security Essential is installed in on the Vista hard drive.

I think you can do the rename from the startup repair command prompt although you might have to rename MSMpEng.exe, which is in "C:\Program Files\Microsoft Security Client\" instead. I don't remember my dos commands very well since they get little
use, so I just search Google for them.
You can also remove the hard drive and temporarily put it into another computer to do the rename. If you do this then your drive letter will change from C:\ to whatever the other system gives it.

After the rename windows logged in correctly... Read more

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Hi Everyone.

As the title says about, i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay... Read more

Answer:Dell Vostro 1520. Black screen. Wont reach login screen

Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.
 

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Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

Answer:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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I am running windows 7 x64 ultimate with latest sp1.  i am getting black screen about 1 minute 5 seconds before login screen with no cursor and no functions/keys will work, Pls help me
 
I reinstalled operatiing system and every thing updated. After installing Fresh OS first it will be fine after 1 day.. Same problem Continues...
pls help me.. 
 
My Laptop
LENOVO Ideapad Z570
i5 second generation
4gb Ram
640gb Hdd
 
i am waiting for ur reply
 
thank'u
 
subject & message edited, e-mail address removed.

Answer:(Ideapad Z570) 1 minute 5 seconds Black Screen before login screen..

try this : re-install operation system and disable microsoft updates.

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Relevance 82%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

Answer:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

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Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyw... Read more

Answer:Solved: Windows Cant boot, black screen before login screen

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Hi,

I updated my ATI HD 5770 drivers today, and rebooted. Afterwards, the login screen sound played, but nothing was visible.

I booted into safe mode and deleted the video drivers and attempted to install some working ones - the same issue occured (Windows Update).

Can anyone give me a hand in finding the correct drivers to install?

Windows 7 HP 64 Bit
ATI Radeon HD 5770

Cheers :)

Answer:Video card drivers - black screen on login screen

Resolved. I was a retard and didn't realize it was showing the desktop on my TV which was on a different display.

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Hey, need some help yet again!

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like IE shutting down every second (using firefox now). Think this is a whole system prob. But, why? Didn't the antivirus-es fix it? I... Read more

Answer:Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading!

Hi your problem can best be addressed in the security section of the forum
http://www.techsupportforum.com/secu...oval-help.html

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Every time I restart the computer, after the login screen I get a black screen with a mouse cursor during 5 minutes... and finally appears the desktop.
Of course I already tried to uninstall the nvidia drivers.
Any suggestions on this?

Answer:Black screen with mouse cursor after login screen... during 5 minutes

I encounter the same issues

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Relevance 81.59%

Hi people, i've just registered to this forum to ask you about this, Since i've made a registry defrag with TuneUp Utilities (which probably has gone wrong), when i reset the computer, and I logon to my user, it shows a black screen, then back at the logon screen. If I do it again, the user doesn't show up anymore!
It happened three times already, i had to make new users, and i'm sick of it. Any ideas of what could it be?

Answer:Black screen after login for some seconds, then back at logon screen!

Welcome!

Yet another case of registry defraggers causing harm. In the future, you know now to stay far away from them.

I suggest a system restore to get to a point before TuneUp utilities. If that doesn't work, it will be time for a repair install.

Good luck!

~JK

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Relevance 81.59%

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

Answer:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

More replies
Relevance 81.18%

My screen goes black in the early stages of bootup. I can start safe mode and have done a system restore to like 9 days ago before Windows Update but my computer still will not start normally. Read some advice that this may be due to conflict with Vista Update and I have asked and recieved via email a hotfix application from Microsoft but this will also not run when the computer is in safe mode. I have also uninstalled recent Windows updates (10th Feb). I have also scanned using Zone Alarm and no virus was found.In Device Manager, I found that 6TO4 network adaptor cannot start. I have searched this forum and did not find a solution. Kindly assist! Thanks!

Answer:Black screen on Windows Vista start up

I have also scanned using Zone Alarm and no virus was foundZone Alarm is a firewall Program not an AVIf you can see your screen in safe mode, it's a driver problemWhen in safe mode, see if you can roll back to a previous video driver.From Device Manager, expand Display adapters, right-click on your adapter & choose Properties, select the Driver tab & click Roll Back Driver.If Roll Back Driver is not an option, it means no driver is available to roll back toThen I'd try installing an updated driver for your display adapter.

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Okay, I've seen many people with this problem, and all of the solutions provided do not seem to work for me. I've had the problem of vista hanging at a black screen every now and then, but after a few restarts it would boot up fine. Now though, its not booting up at all, displays the vista loading screen and then hangs at a black screen. I've tried running safe mode(s) and last known configuration to no avail. Safe mode hangs after it gets to crcdisk.sys (I've let it sit there for about 30 minutes) and last known configuration just hangs at the black screen too. I've tried inserting my factory restore cd, and it loads up to the screen with a vista background and a mouse, but does nothing else (I've let that one load for about an hour or two) I would very much like some help please.

Answer:Vista hangs at black screen on start up

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

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Hello and thank you for reading this. 
 
When installing a few new updates to my Windows Vista 64 bit SP2, the computer hung at the shut down screen for over an hour.  After manually shutting down the computer it was unable to boot up again. This has happened before, not with a forces shut down, but the same problem on start up.  I was able to rectify it before by booting from the install disc but I am not able to have any luck this time around.
 
When starting up normally, the computer starts up in regular fashion, however after the Windows logo and the green loading bar, the screen goes blank and hangs for as long as I am willing to leave it. 
 
When trying to start up from disc, the computer starts up in regular fashion but after the white loading bar where it is starting up windows services, and then the green loading bar with the Windows logo, the screen lights up with the Vista background (blue back ground) but simply hangs there for as long as I am willing to leave it.  I left it over night and it hung at that screen without giving me the language select or any further recovery options. 
 
Here are the steps above and beyond that I have already taken.
 
-  Booting from C: in safe mode (when loading, stops at windows\system32\Drivers\aswRvrt.sys)
-  Booting from C: with last known good configuration (hangs on blank screen)
-  Booting from C: in safe mode with cmd prompt (stops at windows\sys... Read more

Answer:Vista Hangs on black screen at start up

Have you tried runnig a windows repair with the installaition disk?

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My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)

The Memory Diagnostic from the Windows 7 disk ran fine with no errors.

I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?

Answer:System goes to black screen before login/welcome screen after Win 7 32-bit upgrade

Toshiba, usually pressing F12 when the Toshiba Logo appears will get you to the Boot device menu. If not then,
Go here https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/pubLogin.jsp Choose the Download Tab, No Login required, That is for the Forums.

Download the user manual and see how to get to the boot from CD/DVD drive.

The Drivers tab will show the Toshiba drivers. They are needed for Windows 7, If no drivers for WIn7, Then don't, as getting all that are needed will be a royal pain.

I've even seen certain model of Toshiba that have a XP Bios and a different bios for Vista.

Good Luck
Roger

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Apologies if this is in the wrong section.

I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed BearShare with Malwarebytes and MSE, yet I can't seem to find why it's not letting me boot up regularly.

It boots into safe mode fine, and I can access everything from there, but when I try to restart into regular mode, it just hangs after 'Starting Windows' with a black screen and active mouse cursor. I've tried various tutorials from searching "black screen, active cursor", "laptop frozen after starting windows" etc, but nothing that I try works.

After a few hours of research I keep seeing the reoccurring phrase 'shell', I believe it's not being loaded correctly or at all. I've tried a fix by Prevx that said it would fix the black screen to no avail.

But here's the funny part. Sometimes it boots to Windows fine and everything acts as it should. There's been several times I was about to call the guy and tell him that the laptop is finished, but I hesitated and restarted just to see if it was fully fixed.

Vid: Dell - YouTube

Let me know if I need to post further information.
-Dustin

Answer:Black screen, cursor active before login screen.

I would try some more scans to be sure
Anti-rootkit utility TDSSKiller
Windows Defender Offline
run some hardware tests
RAM - Test with Memtest86+
and when you can get it to boot
Disk Check
a system file check
SFC /SCANNOW Command - System File Checker
and have a look through these handy tutorials
Troubleshooting Windows 7 Failure to Boot
Startup Repair
and if all else fails
Repair Install

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Acer Aspire 6930, had Vista, but upgraded to Windows 7 Enterprise. 4 gb ram, 32 bit operating system. Screen is smashed, but I hook up to an external monitor. Been working good, but kinda slow sometimes. I think I downloaded a windows update (or maybe it was some other update) like 2/1 or 2/2, I shut down computer and let it install. When I tried to turn computer back on, everything seemed normal except the profile select/ login screen is all black, but I can see and move the mouse. If I hit enter, or left/right and enter I can login into a profile ( but can't see which profile). The background wallpaper loads for that particular profile, but no desktop or programs. I can right click and bring up control panel. But ctrl+alt+delete doesn't work. When I press that, the mouse turns into the clock, but the task manager never comes up. I did the unplug everything, take battery out, hold power button for 30 seconds, which does work but I have to do that everytime I turn off my computer or it goes to sleep, because it always reboots back to the black login screen. My computer just downloaded some more windows updates yesterday 2/8 which didn't fix the problem. And when I looked at the windows update history, there are no updates on 2/1 or 2/2 or whenever the first update that seemed to mess up my computer was. The never updates on 2/8 are there though with all the other previous updates. I don't have any restore points, or windows disks or anything like that. Is there any fix?

Answer:Black screen at profile select/ login screen

It might be helpful to mention that the computer has never crashed, and I run Alvira (free edition), windows defender, and malware bytes regularly and update them frequently. Recently when I've run Alvira, it has said "Warnings:4" but "Detections:0". And I can't view the warnings for some reason so I don't know what that means. But I don't think its a virus but I could be wrong. Oh and one other thing which might be causing the problem: I recently installed Office XP because it was the only version of Office I had. It was right before the computer started doing this. But I uninstalled Office XP before these problems started because I only needed it for like one thing and didn't need it anymore. Then the black screen thing happened soon after

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Hello everyone I have a ThinkPad X230 Tablet. I tried system restore and safe mode, but none of it works. After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what. The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open. That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor. Please help! Thank you.













Solved!

Go to Solution.

Answer:login screen not appearing... black screen with cursor

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are getting a black screen at Windows login in your Lenovo ThinkPad X230T.
 
I would suggest you to load default settings in BIOS and check. If the issue persists, you may have to do a startup repair or factory reset of operating system. Use the recovery discs you would have created while you bought the system.
 
Hope this helps!
 
Best regards,
Mithun.





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Alright, today I hibernated my computer (I usually hibernate) left it for an hour and attempted to turn it back on, now it loads fine but once it gets to the point where it should display the vista logo and then the log in screen the screen goes blank. The hard disk light is blinking fast so fast it's almost just staying on and the wireless does its blinking patterns as if it's redying the wireless connection but the screen remains black. I've tried safe mode, same result. Two screens, same result. I booted Ubuntu and it was fine so I'm using that now.

First of all, any insight into how I should go about fixing this?
If not, I have extremely important files on the hard drive is there any way you could recommend getting them back?

Thanks for any help, I'd hate to have to take it in and risk the guys at the store deciding it's easier just to wipe the hard drive or something.

Answer:Screen turns black before reaching the login screen

Are you using a Ubuntu Live CD, or are you dual booting?
If you're dual booting, you can access your ntfs partition from Ubuntu using steps listed on many many web sites: http://www.google.com/search?hl=en&q...earch&aq=f&oq=
Some are easier than others.

As for fixing your Vista. I have reservations because in some of my steps Vista has this nasty habit of overwriting the master boot record with its own without warning you (making you unable to boot into ubuntu if you dual boot), so research some more, and proceed with caution. If you boot into the Vista DVD, I think you can click repair, and you have a bunch of options and it looks like this:
http://neosmart.net/wiki/download/at...eryOptions.png
I haven't tried them in a while so I can't really recall what each does.
You can try going back using a restore point. Be VERY cautious with "Startup Repair". I think that's the one that rewrites the master boot record. (if you really need to try it, research how you can backup the master boot record in ubuntu, then restore it if needed - usually a flash drive, a floppy, or a bootable CD may be needed - you most likely would be able to do it from the live cd if you know the steps though).
And if all else fails, do a repair install. Can't recall how it's done, but there are many sites dedicated to that topic. You can also ask around the forum about it.

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So I've hit this issue where I am welcomed with a black screen which is supposed to be my login screen. It boots up, but what would look like the login screen is simply black. When moving the mouse, the cursor would emerge whilst changing from pointing to loading(cursor animations). The wifi icon from the lock screen seems to flicker sometimes but that's pretty much it, nothing could be done from my end.
I've tried resetting/restoring from the advanced boot options(triggered by constantly interrupting the bootup process) but it's telling me it cannot be done since the location of the OS is not "unlocked". Safe mode with networking/command prompt gives me the same result. Unfortunately, I do not have a system restore point nor a system image to use. The command prompt from within the repair does not let me use sfc /scannow, too.

Brief history of what happened beforehand:
I installed the Uxtheme patcher to enable third-party themes, then before rebooting installed an application called StartIsBack. After rebooting, it seemed fine and I changed my mind and decided to uninstall StartIsBack. It turns out the aforementioned program brings a cavalry of bloatware before you could uninstall it. After I got rid of the extra software it came with, I proceeded to delete each part of StartIsBack from its respective directories, but it wouldn't let me delete its core StartIsBack64.dll, because it is running in the background. There is no sign of it as well within the task manag... Read more

Answer:Windows 8.1 Black screen prior to login screen

Try this tutorial: Repair Install Windows 8

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Win 7/Z580: Black screen on boot up, before login screen? =======================================I find some interesting posting in this forum. Thanks for keeping this forum to help windows/Lenovo community. I like to pick up the brain of this forum to resolve the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).I am not able to get into safe mode or any other mode, which all leads to a black screen described above. I am able to use the "Repair Your computer" tools after pressing F8 during booting only . All other options leads to Black screen with cursor in the middleLast Known Good Configuration leads to sameEnable Low Resolution Video (640x480) leads to same My Z580 is not responding to CTRL+ALT+DEL Windows Logo keys as well.**** I tried SAFE Mode. It loaded couple of drivers and paused ... Read more

Answer:Win 7/Z580: Black screen on boot up, before login screen?

Anyone face such issues?Thanks for sharing solutions.





Laptop, Lenovo IdeaPad Z580, x64-based PCOS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 StRAM - 8,056 MBGraphic Intel HD 4000Antivirus - Windows Security EssentialBrowser- FireFox, Chrome

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Hello,

I was successfully using my PC for the entirety of this morning. After bumping my desk, the machine shut off as it sometimes does when a cable is loose. When the machine restarted, it allowed me to login and then showed me only a black screen and cursor. Ctrl+alt+del was functional. I tried system restore and system repair, both of which completed but did not have any effect. I was able to access Windows via safe mode. I removed my GPU and connected my monitor to my motherboard. The situation did not change. I attempted to boot without my main drive (SSD) by disconnecting it and turning the PC on. Instead of a login screen, I am now greeted by a flash of a BSOD before the system restarts. After running a couple rounds of startup repair, Windows has declared it cannot resolve the issue.

Any guidance will be warmly appreciated! Thank you!

Edit: after restarting once more, my bios prompted for a boot device and I was able to reach the login screen. I am now back at my original black screen problem.

Answer:Black Screen Upon Login Evolved into Blue Screen

Can you boot into Safe Mode at the moment? if so, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

Answer:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

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I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.

After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.

I already tried the following:
- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found

I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces - Pastebin.com

Could anyone help me out?
I'd like to keep the fresh installation option as a last resort.

Answer:Windows 10 black screen -before- login screen problem.

This is a issue for a lot of us and doesn't seem to be any fix for it right now.

4 more replies
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Hi there, I hope everyone is well.

I have a strange issue that started happening recently. System restore doesn't help as it happens with multiple machines.

I have a lobby display running from TV via HDMI to EXTRON to Ethernet and back again to the computer in the server room. I have had this setup for a little over a year now working just fine. We recently got a new computer (We lease) for the lobby display and after setting it up, I only see a black screen with a white cursor. I have troubleshot this a little too much that I am now not sure if it's a windows update, video card update, or possible the EXTRON. However, when hooking up a laptop it works just fine as it should.

Please note that I can see post boot and the CTRL ALT DELETE screen just fine, but once logged in I just see cursor. If someone moves cursor I can see it from the lobby display. If I uninstall the video card driver I see everything perfectly fine but when running presentation it's not focused for obvious reasons, so I can't leave it like that.

I have used a Desktop with AMD and latest drivers as well as down graded drivers, issue still is present. I use an older nvidia card FX570, same deal with drivers, still the issue is present. I use a new computer with a new nvidia card, and it works. but unfortunately we do not have any of those available and that's a really expensive machine.

here is where it gets even more strange;
If I hook the computer up directly to the TV and not behind the extron devi... Read more

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Hi all,

this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.

I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:



maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.

Is there any solution for this? and can i post to you some logs or something?

Best regards

Answer:Black screen between Windows starting and login screen

It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware

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While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,
Amplitude

Answer:Black Screen of Death during boot, before login screen

hi,

Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

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Hey. First, I posted this in the Win 7 section, but someone suggested that I post it here since it involves malware/a virus. So, here's the post from over there:

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like... Read more

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I'm having a weird problem. My laptop will show a black screen when booting. It seems no matter how long I wait, nothing happens. When I attach an external LCD to the laptop, it shows the Windows load or Windows resume graphics on the external monitor, but not on my laptop screen. As soon as the Desktop Screen with the Windows Login appears, it then appears on my laptop as well.

I also can't seem to get to safe mode. I push f8 and it never comes up I haven't installed any new software or hardware to cause this.
Any thoughts?
 

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Hi People!!

I have been a member of this forum and most often I have found a solution by just searching but today I have a problem which I have not been able to find a solution for, therefore I am listing my problem.

I have Windows 7 installed on a desktop since 3 months now, it was working fine till yesterday evening but don't know what happened, it was loading windows.

Basically what is happening is that it is booting fine, then the windows logo comes and after that I get a black screen with mouse cursor, whereas it was supposed to have the login screen.

Now I had this same problem 3 months back with the same computer but then I was unable to solve it using the MBR repair commands and so I formatted the drive C of my computer then.

Now I am determined not to format the DRIVE C, so I went to the command prompt using system repair tools from the DVD and went into DISKPART. When I selected disk 0 which is the only disk installed and entered detail disk this is what I got:

Disk ID= SOmething
Type=ATA
Status=Online
PAth=1
Target =1
LUN ID=0
Location Path= Something
Current Readonly State = No
Read Only= No
Boot Disk=No
Pagefile Disk = No
Hibernation File Disk= No
Crash Dump Disk= No
Clustered Disk = No


-----------------------------------------------------------------------------
Volume|#| Ltr | Label1 | FS | Type | Size | Status|
Volume|1| C | System Rese | NTFS | Partition | 100 MB | Healthy|
Volume|2| D | | NTFS | Partition | 48 GB | Hea... Read more

Answer:Black Screen with Mouse Pointer instead of Login Screen

Have you tried Startup Repair from the Win7 installation DVD?
Have you tried System Restore to a point in time before these errors occurred?

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I've tried rebooting a multitude of times; it actually worked once, then crashed after about an hour...

Did the Memory test: checked out OK

Put my Vista DVD in to do a windows repair. Once it said it was done, but it didn't fix the problem. Another time it said it attempted to do a "start-up repair" but didn't work.

Tried a system restore, but to no avail...

Vista is a POS! Paid a bunch of money to have XP put back on my laptop. Now my desktop is acting up. Yeah I know, I should only put it on a dual-core processor (my desktop in a hyperthreading 800mhz FSB 2.8 P4 with 1GB RAM).

HELP!

Bob

Answer:Vista: Start-up prob/Just get Black screen w/cursor...

d/core nothing to do with it
it runs merrily away on my prescott 3.2
if the repair is not working the only way i know of running a repair install like in xp is to boot from the dvd and run an upgrade installation

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Hi,

I have a Samsung Laptop with intel Core 2 Duo P8400.
It has Vista SP1 installed (and Ubuntu)

It ran fine for 6 months.
Yesterday I had a virus infection, which AVG found and removed.
Since then, Vista will not start in normal mode anymore.

What happens instead is that during startup, I briefly see the mouse cursor, then the screen turns black, and stays black, with HDD activity becoming one blip every second.
It does not react to keystrokes or Crtl-Alt-Del, the power button seems to turn the screen from black to off, though, but HDD continues to blip.

Safe mode works, and safe mode with network drivers also works, I can connet to the web.

Ntblog shows sometimes
Did not load Driver AFD.SYS
as last entry, sometimes
Loaded driver \SystemRoot\system32\DRIVERS\cdfs.sys
as last entry.

I tried Vista restore to a previous restore point, but still the same problem happens.
I tried msconfig turning off all drivers and still the same problem happens.
I tried Samsung laptop recovery of Vista files, and still the same problem happens.

What else can I try?
 

Answer:vista black screen on start after trojan infection

Hello pandora1234. If you are able go to filehippo download hijack this and post a log. Then press the report button to get an expert administrator to help you.
http://www.filehippo.com/
Good Luck.
 

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Hi folks.

I spent days and weeks to try and find a solution for the black screen of death that i was encountering after having upgraded my OS from Windows Vista to Windows 7.

As soon as the upgrade process was over, instead of taking me back to my new Windows 7 desktop, the screen was black after the start up windows logo. I thought that it was part of the upgrade process, so i gave it half an hour before restarting my laptop just to see a completely black desktop without ANY icon or anything. The only thing that i could do was to press CTRL+AlT+DEL to bring up the windows log off/shut down menu but that was basically it. I could not by any means summon the Task Manager and i could not see any icon on my desktop (so, Prevx is pretty useless in this situation). I tried booting my Laptop on Safe Mode and it booted without any problem. Then, i disabled my display driver from Device Manager and i rebooted 7 normally and it loaded windows 7 with the custom display driver for 7, meaning that i would not get the Aero style and that my graphics card would not work at its best (but it still works).

I have read about many people complaining about this problem without actually finding a solution for their problem on threads all around the internet. If the symptoms of your Black screen of death sound identical to mine, then this solution should work.

It doesn't matter what version of display driver you have. Just load windows 7 and let the black screen of death appear. When it does... Read more

Answer:Black Screen of Death on start up when upgrading from Vista to 7

Thanks, and welcome.

Noted for future posters.

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I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

Answer:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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Can somebody help please. After deleting my vista home premium os by mistake from my laptop, i purchased vista ultimate. This installs and restarts to the start up page. The problem i have is it then restarts it self and the screen then goes black after start up and nothing else happens. The lights on my laptop but there is nothing on the screen. What can i do to complete the full installation, i really need my pc up and running asap.

Answer:Installation problem with vista ultimate. Black screen after start up.

Deleting by accident? id take a guess and say the hard disk needs to be fully formatted before installing ultimate

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PLEASE HELP

My laptop hp pavilion starts up and freezes on a black screen. it doesn't load so i tried safe mode and it gets stuck on.

Loading: \windows\system32\drivers\crcdisk.sys
I tried windows reload and repair and same issue even after i reloaded and repaired it. Can some one please help me!

David
 

Answer:Vista start up screen black safe mode is stuck!!!!

hi try this
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
 

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hp laptop when i start up my laptop it goes to a black screen an freezes and when i try safe mode it freezes at

loading: \windows\system32\drivers\crcdisk.sys

I have tryed repairing and reloading microsoft still the same error. if any one knows how to correct this problem please help!
 

Answer:Vista start up screen black safe mode is stuck

hi you should have a recovery partition this should help
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
 

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I'm running Windows 7 Home Premium.

As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.

I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.

Nothing is on my screen except a faint glow indicating that it's active.

Could anyone help me solve this problem? I've searched on Google but all the results have something to do with the cursor displaying.

I've already tried doing a System Restore and Startup Repair.

Currently posting from Safe Mode w/ Networking.

Answer:Black screen before login screen, no cursor

Update: Will start in normal mode after I switched drivers to Standard VGA, however updating the driver caused it to not work again.

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Win 7: Black screen on boot up, before login screen?
=======================================

I find some interesting posting in this forum. Thanks for keeping this forum to help windows community. I like to pick up the brain of this forum to resolved the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.

I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).

I am not able to get into safe mode or any other mode, which all leads to a black screen described above.

Only able to use the "Repair Your computer" tools after pressing F8 during booting .

Under regular user login it provided Start Repair option. AS I pick this option, it did not find any issues.

Under Admin user login, it provided system recovery options. It is not picking up the recovery point created a while ago.

Windows Memory Diagnostics is not launching and shows a black sc... Read more

Answer:Win 7: Black screen on boot up, before login screen?

From sfc /scannow command your windows is assigned D in recovery environment and perhaps %windir% is not recognized, so try the command:

Code:
findstr /c:"[SR]" D:\windows\logs\cbs\cbs.log >sfcdetails.txt

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Laptop: ​Gigabyte U2442

The issue is pretty much as stated in the title "​Black screen on boot before login screen".

I've booted into safe mode and changed the startup up to diagnostic boot and it gets further. When in diagnostic mode it actually gets to the login screen, but as soon as I type in my password it gets to the part with a swirling loading thing next to the username and crashes.

I've left the crashed screen as is for a couple of hours, as I noticed online that an update left some people at the login screen for 5 - 10 minutes, this doesn't seem to be the same issue.

A few more notable things:

Originally the laptop had windows 8.1 on, but the upgrade kept failing (it kept crashing on configuration). So I got a Windows 10 Enterprise key and did a fresh install.

This is the second time I've done a fresh install of Windows 10, hoping that just got botched during installation. The first time I rebooted without updating and it crashed, this time around I updated before rebooting.

I have gone to services and placed credential manager to automatic and that also never worked.

Due to safe mode booting and logging in, I can only imagine that it's either a driver or service problem.

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I've got a problem with my Win 7 install. I recently bought a copy of Win 7 Pro & installed the 64-bit version (as I intend to get more ram at some point fairly soon). I installed it last weekend & for a few days it's been running fine. Then ~2 days ago when I start it up instead of a login screen all I have is a black screen with a cursor, if I wait until the screensaver kicks in & then move the mouse (or press a key, etc) then I can see the login screen (& log in with no problems), if I wait until the HD activity finishes & then type in my password I can login fine. Safe mode starts fine & if I log in to normal mode then everything runs fine & I don't get any other black screens.

At no point am I getting any errors.
I've run my usual AV (Avira free version) & MalwareBytes Antimalware & neither of them have come up with any issues.
Windows seems to be booting up fine until it gets to the login screen (after the swirly windows screen) & it's obviously doing something as there's a normal amount of HD activity.
I've tried the Startup repair on the install disk to no avail.
I've tried post #8 from this thread, but things went a bit pear-shaped around the "taking ownership" bit, though I've not had any errors afterwards.
I've tried enabling the OEM default background registry edit (since it seemed straight forward enough) to no avail.
I've even tried changing the background colours via the registry switch (Hkey users\default\cont... Read more

Answer:Black screen + cursor instead of login screen

Avira, no idea why it's showing as AVG, I've not had that installed in several years (& several re-installs including a reformat)...

Edit: Though googling avgntflt.sys says that it's part of Avira.

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Hi everybody. I'm kinda desperate with that problem, i hope you can help me.

I installed Win8 Pro, everything fine, i installed some programs and the latest drivers from Nvidia, i ran windows update so i rebooted, bios screen was right and then it appeared the win8 screen with the window and the circle looping and right after that while i had to be in the login screen i just get a black but stuttering screen where i only can see the mouse pointer. I restart in safe mode, uninstall the 550 Ti, then i can reboot whithout problem, Win8 detects the card and autoinstall the latest drivers and eveything is fine again and i'm able to play whatever i want, until i have to reboot or shutdown again. I need to uninstall the card from the device manager everytime i reboot if i want to have the chance of login again. Apart from this, everything runs fine.

So it looks like the card works right but there is a problem with the "welcome" and login screen. It's weird and frustrating and i would appreciate any help.

Answer:Black Screen in login screen Windows 8 Pro 32. GTX 550

The BIOS on your system dates from 2007. I'd have to wonder if this system is compatible with Windows 8

Many of your storage controller drivers date from 2008 and earlier - I'd have to wonder about those that are involved in any crashes, but there are no memory dump files to examine.

Lot's of errors about services not starting and Windows Updates not installing - but I don't speak Spanish so I can't be sure about the details. I must ask if this is a legal copy of Windows - as illegal copies have many of these same symptoms - and fixing them isn't something that we can do here.

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This morning i installed the software for pinacale's usb tv tuner on my laptop. I was requried to reboot after the installation process completed. I got to the logon screen, logged in, and all i got was a black screen with a cursor, i then let the computer sit for 15 minutes my screen saver came on, but when i wiggled the mouse still only the curser so i hit ctrl+alt+del= nothing pressed the power button, agian nothing, pressed and help the power button for 6 seconds, the machine turned off, i let it sit for 30 seconds, turrned it back on and now it just goes straight to the black screen with a cursor. I have tried booting it in safe mode, safe mode with netwrork support, and safe mode with a command propmt all resulted in the same thing... black screen with a cursor, and after 15 minutes the screen saver comes on...............???????????????
 

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Hi,

I am running Windows XP Professional Edition SP3 and the issue is on startup after the Windows loading animation the screen goes totally black with no cursor in sight.

This happened after a power cut when the computer suddenly shut down.

I can run it in safe mode.

I can run another Windows XP Professional installation that I have on my PC (same HDD) and that works with no issues.

I used system restore (24 hours) and it starts up after that, but then after restarting it will not work. Same applies for when I did a system restore from 1 week ago.

All help is appreciated!

Sam.
 

Answer:Black Screen on Startup (Before Login Screen)

Any thoughts before I go and format the system?
 

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Hello folks,

I am not new to bleepingcomputers, yes I am sometimes as guest in the background snatching some info and ideas.

However, today I am coming as patient.

First of all I have to thank you ?geeks? (if allowed to name you like this ) for your dedication of helping people. Throughout the web you are an incredible source for fighting that plaque that take often our time (and sometime even more) away.

Now to my case. Some day ago my computer started with some strange behaviour like this:

? some windows popped up telling me some drive letter is not supported etc.
? the internet explorer started to do some strange things (I do not remember what)
? ahh, and my Toshiba power saver started doing rubbish (not accepting changes

My antivirus was not up-to-date and I started to install new antivirus (Vipre) and a collection of malware scanners.

Whatever has found my PC as his new nest, was not amused about this and responded with interfering in to the boot procedure. When starting my PC, Window Start screen appears (normal). After selecting the user (login) user desktop appears nicely (still OK) -> the quick-start icons in the right corner start to pop up one by one - > but in the middle after (10 seconds) black screen appears and nothing goes anymore.

So I started in save mode and run the scanners who discovered a truckload of Trojan and some root kit crap. I cleaned up but windows does not start up anymore (same behaviour as described above). In the ma... Read more

Answer:Black Screen (NOT Blue Screen) after login

Sorry, I forgot some more symptomes. I found in the scheduled task folder numerous tasks. After deleting them all they just build up again. Also I have to correct: the error thayt appeared is referenced to a file called ouss8q8r.exe. Furthermore, suddenly the Malwarebytes Anti-Malware Icon changed (the Malwarebytes icon has been replaced by an ordinary exe icon).The system is Windows XP Home SP3.Thanksandyman

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Hi guys, I'm running a new and clean install of windows 10 pro on a desktop computer (Acer Aspire AX1301 X64) which previously ran Windows 7 Ultimate.Occasionally when I boot up, the screen will go black and seems that the keyboard is disengaged when this happens.

The only things that I have installed on this computer is all drivers from the acer website and for the graphics card from nvidia website, & Google Chrome. The keyboard I use is a Microsoft keyboard and mouse.

Having looked at the Device manager, doesn't show any issues. I also downloaded an update for the Bios (successfully) from the acer website to try and fix the issue myself but still the same.
I have also reset the cmos.
Everything is secure within the system itself, ie; cpu, memory, graphics etc etc.I am under the impression that Acer has not added my model of PC to the compatible drivers for Windows 10.

If anyone could shed some light on this it would be very much appreciated.

Answer:Windows 10 Black Screen Just Before Login Screen.

If you are only getting this problem when you turn on your computer after it has been powered off, then try disabling Fast Startup and see how that affects your booting. It is very likely the cause of this.

HERE is a really good tutorial by Brink, on how to turn off Fast Startup

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Hi, I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself. Is it safe to remove the grayed out drivers and will this fix my problem?

Thanks!

Answer:Black screen with cursor after Login screen.

Hi werty,
if you delete them after you press check for hardware changes will they reappear?
if so uninstall them hard then reboot your PC you might wanna create a restore point first in case some thing wrong happens, refer to this link if you dont know how:Create a restore point

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Hi

Just been away from my computer and came back and tapped the keyboard to get a PIN login but all I got was a black screen with moving mouse cursor so had to do a hard reset. Running creators update 15063.332. Any ideas?

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Hi,

Due to a power cut earlier my PC naturally shut off the way you would if you switched it off at the plug.

It brought me into the windows error recovery screen and loaded until I reached the login screen.
Upon saying "Please wait" my screen begun to flash black rapidly and wouldn't load. The monitor wasn't going off or anything, the screen was just blinking.

It still does this every time I reboot my computer, so I can't log in at all.
It also does this in all safe modes so that is out of the question too.

Anyone know how to fix this?
Thanks!

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So i was trying to extend my system partition using easeus partition manager and on restarting a black screen with movable cursor is there, no login screen. To clarify i can't access the task manager (no response) and same thing happens in safe mode.
I didn't have the windows 7 installation disc as i got this Windows pre-installed from laptop manufacturer so i used my win 10 installation disc to try and repair it. Startup repair couldn't fix anything chkdsk found nothing sfc scannow using offbootdir and offwindir did nothing. I don't have any restore points which i don't why happened because i just installed a win 7 update which created a restore point? Please suggest any solution short of repair install.

Ps i don't get last known good configuration option on boot menu only safe mode so don't suggest that
Thanks for your replies

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Hello
Before i describe the problem i would like to make it clear that i would like to recover as much as possible. This problem occurred playing a game called Empires V2.1. It is a steam half 2-death match mod. I had problems in the past however i didn't not consider them problems the screen froze when the game changed map. However when it froze it wouldn't respond to Ctrl+Alt+Delete or Ctrl+Esc or the start menu button. I pressed the power button and restarted it that way. However this is when the problem occurs and i can't over come it. It starts with a normal dell screen and the loading bar crosses at the bottom as normal. Then it goes to a black page with a blue line across the top with white writing saying www.dell.com. A line (programming maybe it appears and disappears rapidly). It then goes to a black screen saying something along the lines of We are sorry for the inconvenience but windows failed to start properly. It then gives you options and no matter which option I choose I still get a blue of screen of death saying the following;

A problem has been detected and windows has been shut down to prevent damage to you computer. If this is the time you've seen this Stop error screen, restart your computer. If this appears again, follow these steps;

Disable or uninstall any antivirus, dick defragmentation or backup utilities. Check your hard drive configuration, and check for any update drivers. Run CHKDSK /F to check for hard drive corruption, and the... Read more

Answer:Blue Screen Of Death. Fails To Start. All Before Login Screen

Can you boot into Safe Mode? If so, try running chkdsk from Safe Mode.How to start Windows in Safe Mode

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Turn computer on, it only gets to the black screen w dell on it and lower right corner shows f2 set up and f12 boot options but those don't work,will not start up n safe mode
 

Answer:Vista Dell Studio black screen froze can't start in safe mode

Were there any symptoms/problems prior to this?
Remove the battery. Hold the power button down for 30 seconds. Try to boot with and without the battery.
If F2 and F12 don't work you have a serious problem,
Have you tried booting from a CD/DVD?
 

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Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. So, I tryed to delete it, it said that I do not have permission to do that. So I did a System Restore to go back to IE8 and it looked like it was doing it's thing. Then it went into the Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all the intros still come on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays on a blank black screen with the mouse arrow. I tried using the F8 options on the laptop but they have not done anything so far. SafeMode does not work and apparently there are no Restore Points anymore. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disk and use the Repair option from there? You know where the disk has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disk with the same F8 options as my laptop.

Answer:No Windows Vista Login Screen after System Restore goes into Blue Error Screen.

Originally Posted by staypuft


Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. I tryed to delete it, it said that I do not have permission to do that. So I did a system restore to go back to IE8 and it looked like it was doing it's thing. Then it went into Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all intros still comes on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays with a blank screen and arrow. I tried using the F8 options on the laptop but they have done nothing so far. SafeMode does not work and apparently there are no Restore Points. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disc and use the repair option from there? You know where it has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disc with same F8 options.



Can someone please give me an explaination on how I can boot a disc from a DVD drive. I'm unable to login to Windows Vista, do I use the Command Prompts to boot a disc?

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Hello,
I have just set up a new laptop with Vista and installed all of the new updates but when I restart the computer or turn it on the please wait screen comes up for about 2 minutes before showing the login screen.

The PC I'm on now is lower spec and shows the login screen instantly. I have searched the internet and tried disabling start up programs to speed it up but to no avail does anyone have any idea what could be causing it to say Please wait for so long?

The specs of the PC are:

2gb Ram
2ghz Dual Core Processor
250gb Harddrive

Thanks in Advance

Answer:Windows Vista Please Wait Screen Appears for 2 Minuites Before the Login Screen

that usually means it is installing updates, if its a new laptop there may be a lot of updates for it to catch up on, it won't do them all at once, but over a period.

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Hello,

When I got to this computer, it was able to boot to the desktop, but no programs would run. They would some times show up in the task manager, but never actually run. So I booted into safe mode and ran malwarebytes, but found nothing. Tried built in startup repair and start in last know good configuration. None have worked and now the computer boots to a black screen with mouse on a regular start up. Safe mode with networking is still working. Any assistance would be appreciated.

Answer:Vista Ultimate service pack 2 won't start any programs, now boots to black screen with curser

Have you tried running the file association fixes for vista? While it may be needed to check if you have no other issues regarding the blackscreen with cursor(hard drive problem) or any infections, I would try that one first.

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Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

Answer:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

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The black screen occurs before login screen. It happens randomly. I have to move the mouse (haven't tried pressing keyboard) and it will show the login screen and windows will continue normally. On my device driver it shows only 1 display adapter that is NVIDIA GTX 970. My motherboard is H87-PLUS and its specs shows that it does have an Integrated Graphics Processor. Tried installing Intel Graphics Driver but just shows 'This computer does not meet the minimum requirements for installing this software.' Tried disabling the lock screen too but its not helping. Tried putting PCI-E as the default graphics in BIOS but its not helping either. Anyone idea how could I prevent the black screen from showing up again?

Answer:Black screen before login screen

Bump

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Basically as title says.. fresh install, managed to install drivers, skype, steam, battle.net, avast and google chrome.. restarted comp and again its as the title says, any help would be much appreciated.. also same thing happens in safe mode
 

Answer:Black screen where login screen should be

Hi, is this the same pc as here?
https://forums.techguy.org/threads/interupt_exception_not_handled.1152793/page-3
 

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Hopefully this is posted in the right spot if not I apologie. When I turn on my computer, it starts up normally with the windows logo and everything, but when it comes to the login screen, all is black. The login screen is totally gone, so there is no way to get into the pc and find out what is wrong with it. Does anyone know what is wrong, or if there is a way to restore the pc without having to log into an account. Any help would be greatly appreciated! I am desperate. Thank you.
 

Answer:Screen goes black at login screen

Welcome to Techspot!

First things first, try and boot into safe mode. Also, may as well post your system specs as we'll probably need them.
 

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Relevance 76.26%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

Answer:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

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My Edge 2-15 Lenovo Laptop just didn't want to boot up. We were able to eventually get to the start screen and opened the task manager, it seems windows defender component is taking up a lot of memory. Tried to do a safe restart but didn't work. Help!
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Edge 2-15 - Can't boot, stuck on either black screen or if lucky, login screen Lenovo Edge 2-15

Me again! At this point (after 2 lost days of work!) We don't have anything special saved on there, it's all in the cloud (scary), so a reset would be awesome. My partner tried the a USB boot (since the battery is integrated and we can't remove and there are no cd/dvd drives, we made a usb flash drive). No success. Also: It's been 'upgraded' to windows 10.  

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My computer stopped connecting to wifi.  I decided to do a system reset.  Now the screen is black at start up and the hp logo just flashes on and off the screen.  I tried the BIOS update and that did not work either.  What else can I do before sending it in for repair.  I just bought it last November.

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A friend of mine asked me to look at his old XP machine because it simply will not fully startup. It does make it through the initial boot routine and the "Windows XP" splash screen appears but, shortly after that, the screen goes black. All you can see is a black screen with a white cursor in the middle of it. The system does not respond to mouse or keyboard input.

I used a Hiren's Boot CD boot disk to look around his system. He has about 40% free space left on the hard drive which seems to function correctly. I am presently running a virus scan (via the Hiren's Boot CD).

I've never seen an XP machine do this so I'm not sure what is going on. I believe he is running SP3 but I'm not certain of this because I can get it fully loaded to check.

Any help would be appreciated.

Answer:Windows XP Will Not Start - XP Spash Screen Then Black Screen

Can you boot into SAFE mode? If you can, try updating the video driver for starters.

Mike

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Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

Answer:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.com
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

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