Computer Support Forum

.lnk files keeps coming back whatever I do. Please help me!

Question: .lnk files keeps coming back whatever I do. Please help me!

Please help me to totally remove these .lnk viruses and others from the all folders and hard drives. It keeps coming back whatever I do. I did the following:
1. Deleted those .lnk
2. Installed Avast and Malwarebytes and did a scan then deleted all those quarantined viruses.
3. Reformatted my computer.
 
After all what I've done, it still goes back to almost all folders and my hard drives.
 
Here are a few screenshots to help describe what I'm saying: (There are still lots of .lnk viruses from other file locations based on the deleted by Avast and Malwarebytes quarantine before I reformatted my computer)
 

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Here are the screenshots of the other viruses from the hard drives:
 

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Preferred Solution: .lnk files keeps coming back whatever I do. Please help me!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: .lnk files keeps coming back whatever I do. Please help me!

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To help Bleeping Computer better assist you please perform the following steps:
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We need to see some information about what is happening in your machine. Please perform the following scan again: Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.FRST Download LinkWhen you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.Double click on the FRST icon and allow it to run. Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button. Notepad will open with the results. Post the new logs as explained in the prep guide. Close the program window, and delete the program from your desktop.As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

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Hello I was wondering if someone could help me on this issue. I have no clue if I am infected with a virus or something because I have never seen this file before and there are a lot of them all named the same thing. well what am I saying I know im infected because along with these files it made two folders one folder that records my key strokes and the other I have no clue what its for. its empty. I have tried the simple delete or using a virus scanner/remover to get rid of it. no cigar. along with the files in my task manager "javaw.exe" apears and a lot of them the same amount as the files that are in the folder. hope this makes any sense if someone could please get back to me on this. the file names are "jspyb"(random letters and number) its also a java file. the other two folder are called "js_logs(records my key strokes)" and " js_plugins(empty)" someone please help me thanks in advance!

Moderator note: Moving to V & M Removal forum.
 

Answer:Files Keep Coming Back

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

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My Windows XP machine picked up this *nasty* Malware a couple of weeks ago and I've been struggling to get rid of it. I've tried to use McAfee to clean it off, but have had no success. It's manifesting itself in various ways, but the one constant it the appearance of files starting with OVFSTHX*.DLL and .SYS. These files are ID'ed by McAfee, but are never really removed. Other files are PROTECT.DLL, CHKDISK.DLL, AUTOCHK.DLL, LMN_SETUP.EXE. Copies into Start-up as hidden/system files. Used to turn off REGEDIT, change system parameters. McAfee may have gotten rid of some of it, but the OVFSTHX*.* files keep coming back. Also, about every 7 minutes, it re-adds the following to the Registry Run section, either Local Machine or Current user:

rundll32.exe C:\WINDOWS\system32\autochk.dll,[email protected]
DDS (Ver_09-03-16.01) - NTFSx86
Run by Ward at 16:33:51.15 on Sat 05/09/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1455 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:&#... Read more

Answer:OVFSTHX*.* Files Keep Coming Back

Update ...

Somewhere between automatic Microsoft and McAfee downloads, a McAfee Anti-Virus call ($89), and my own tinkering, my computer seems to be Mal-ware-free. It involved a Service that was flagged as a hidden, system Service and a bunch of hidden files in SYSTEM32 and SYSTEM32/Drivers and hidden records in the Registry, all beginning with OVFSTX. Once the Service was killed and the files were deleted, everything seems to be back to normal.

I don't entirely trust McAfee's work and software, so, if someone is still interested in assisting me, I would appreciate the help. Otherwise, here's hoping I stay Mal-ware-free. Thanks for listening.

Ward

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My computer runs Windows 7 Home Premium.

I have been going through my Library directories, (in particular my Document directory), doing some housekeeping. You know the procedure, deleting old files which are no longer relevant and deleting stuff that I no longer want and stuff that somehow I have repeatedly located in different directories, getting everything rationalised and organised.

The sort of files that I am deleting are Word and Excel files, .pdf Adobe files, downloaded program files that I scan prior to installing, zip files and folders and folders containing files - nothing out of the ordinary really!

A couple of days later I notice those damned files that I know I deleted, (and I made sure that the Recycle Bin was cleared out too), have all somehow been reinstated to exactly where I deleted them from.

I repeat the exercise and it happens again!

I don't understand why - it's like the candle you can't blow out!

I'm not sure if the same thing has happened with any other areas of the Library.

I do perform a backup to an external hard drive once a week. The drive is a Seagate and I am using the Seagate backup software, but this shouldn't be causing this - should it? I'm only backing up, I'm not asking for it to restore anything.

Can anyone tell me what is going on and how I can fix it?

Answer:Files that I have deleted keep coming back on their own!

  
Quote: Originally Posted by Barneyboy48


My computer runs Windows 7 Home Premium.

I have been going through my Library directories, (in particular my Document directory), doing some housekeeping. You know the procedure, deleting old files which are no longer relevant and deleting stuff that I no longer want and stuff that somehow I have repeatedly located in different directories, getting everything rationalised and organised.

The sort of files that I am deleting are Word and Excel files, .pdf Adobe files, downloaded program files that I scan prior to installing, zip files and folders and folders containing files - nothing out of the ordinary really!

A couple of days later I notice those damned files that I know I deleted, (and I made sure that the Recycle Bin was cleared out too), have all somehow been reinstated to exactly where I deleted them from.

I repeat the exercise and it happens again!

I don't understand why - it's like the candle you can't blow out!

I'm not sure if the same thing has happened with any other areas of the Library.

I do perform a backup to an external hard drive once a week. The drive is a Seagate and I am using the Seagate backup software, but this shouldn't be causing this - should it? I'm only backing up, I'm not asking for it to restore anything.

Can anyone tell me what is going on and how I can fix it?


Try deleteing your files and check to see if they are in the recycle bin. Reboot your s... Read more

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This has been happening on my mother's computer.  She claims to have deleted files and then they're back the next day.  Then I noticed files that I deleted were also coming back.  This has happened for sure with .bmp files and shortcuts.  These are files that are created by me and deleted regularly.  Haven't noticed any other types returning.  I did a google search, but all I got was results for how to recover deleted files.  Are we the only ones having this problem?

Answer:Deleted files coming back

Hi RRguy,
 
I'm just curious if after you have deleted the file/s, then emptied the trash, do a F5 refresh while on the desktop, if the files reappear?
 
Give it a try, and let me know.
 
Take care,
 
Kurt

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Whenever I delete a file in "my documents", it copies itself. "my documents" keeps growing and growing the more I delete.

Answer:deleted files keep coming back

Could be a virus or hacker.

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The files keep coming back even though I sent to the recycle bin and empty them again and again.
But the files just keep coming back when I restart or shut down.Please help if you know any answer.

Answer:Files cannot be deleted and keep coming back

SlientThinker,

What kind of files keep coming back? I ask because Windows has a feature to prevent the deletion of necessary operating system files.

Another possibility is that the files that keep coming back are being generated automatically by an application or operating system component.

If you provide a bit more detail about the types and location(s) of files in question - I might be able to provide more detail.

- John

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Here is a list of my hijack log...

Logfile of HijackThis v1.97.7
Scan saved at 1:11:58 PM, on 7/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\System32\odjiwjf.exe
C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Symantec\LiveUpdate\LUAll.exe
C:\PROGRA~1\... Read more

Answer:Can not delete files, keep coming back

Have you tried doing this in Safe Mode?

Preliminaries: Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

Then:

1 >> Restart in Safe Mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

2 >> In Safe Mode run HijackThis and check and "fix" the following entries:

O4 - HKLM\..\Run: [Microsoft Sinsup] odjiwjf.exe
O4 - HKLM\..\RunServices: [Microsoft Sinsup] odjiwjf.exe
O4 - HKCU\..\Run: [Microsoft Sinsup] odjiwjf.exe

3 >> Go to Start > Run, enter cmd and a command shell will open; at the command prompt type and enter:

del C:\WINDOWS\System32\odjiwjf.exe

If you get an access denied message, rename it instead:

ren C:\WINDOWS\System32\odjiwjf.exe odjiwjf.bad

4 >> reboot and see if the entries and the file stay deleted or reappear immediately, or after you have been online for some time.
 

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I delete a file or multiple files, usually it happens with files of the media type; pictures, videos, music, etc. I will delete the file, and empty the recycle bin just to see the file returns to its original directory a week to a few months later. I've only seen this behavior on Windows 7 machines, all of them I've previously owned has experienced this problem, my computer now isn't any different. I deleted a Xerneas pictures back in May because I already posted it to Twitter, just today, that same image is back into my 'Twitter Upload' folder in the 'My Documents' of my user folder. I have emptied the recycle bin a few different times since, but the file has returned today. I did some searching around and saw that this question has been asked on various forums but no valid answer.

Answer:Deleted files reappearing (coming back)

Not sure what the problem is here. It may help if you state what steps you have already taken to attempt to resolve the issue.

Recyle Bin (All Drives)

Open an elevated Elevated Command Prompt: Elevated Command Prompt Tutorial

Type:

RD /S /Q C:\$Recycle.bin

Assuming that drive C: is your windows partition. If it uses a different drive letter replace C: in the line above with the correct letter.

Press Enter

Repeat the above for all other drives.

Then right click desktop and choose "Refresh"

You might need to reboot and fresh recycle bins will be created.

Other than that try setting all recycle bins to delete files immediately.

Right click the recycle bin icon and choose "Properties". For each drive set it like this:

Question. What's a Xerneas picture?

Also what created this "Twitter Upload Folder" ?

Is that a folder you created yourself or was it created by an application and used as the default save location for images when you use that application? Is anything set to sync with that folder?

Thanks.

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Hi, o;m new to this sort of site and i really really need a hand
I have a file in my flash drive and it's a normal one , i keep deleting it and it keep coming back i tried shift+del. but nothing not a min. and the file is there a gain...........

Note: when i deleted the file i noticed that the file isn't on the recycle bin so please please help T_T
 

Answer:files keep coming back on my USB flash drive

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Hi, recently I was infected by a whole bunch of trojan and rootkit viruses, including the insidious rogue ?antivirus? program Security Tool. I was able to remove them and restore my computer?s functionality. Since then, I?ve run Malwarebytes several times over the past few weeks, but each time the scan log says I have three files associated with Rogue.Antivirus2010 and one file associated with Malware.Trace. Each time I run the software, I get a message saying that these files were ?quarantined and deleted successfully,? but after I restart my computer and rerun the software, the four files reappear. Although my computer appears to running well at the moment, I am worried these are latent infections. Below is the log from my latest scan:alwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4746Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187022010-10-12 오후 4:53:32mbam-log-2010-10-12 (16-53-32).txtScan type: Quick scanObjects scanned: 150087Time elapsed: 9 minute(s), 19 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 2Folders Infected: 0Files Infected: 1Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsof... Read more

Answer:Malwarebytes removes files, but they keep coming back

It seems I have resolved the issue on my own. Please consider this thread closed, and thanks again!

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I run xp on my computer and have Norton 360 and Malware Antibytes. However after temp files are deleted they keep reappearing. What can I do??? Thnaks for your help in advance.:cry
 

Answer:Help Temp Files will not delete keep coming back!!!

Well that is quite vague, are they temp files that are being flagged by your anti virus? Temp files and folders will be created on your computer all the time. Most of them are harmless, if quite a few have accumulated, then we sometimes advise to run software such as Ccleaner (but not the registry side of it, just the cleaner itself)
 

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Im at my wits end with what to do about this.

I have a brand new pc that is turning up with corrupted files when i run the scannow.. ive dism restored it multiple times and re-scanned and it keeps coming back with errors.

pc specs:

AMD A6-7310 APU 2.00 GHZ, 64 bit processor
AMD Radeon R4 graphics
4 GB RAM
500 GB HDD
Windows 10 home, 64 bit OS
i performed the dism repairs multiple ways. first i did the standard dism online restore.. it says that its completed successfully. then i reboot and run scannow and it comes back corrupted.

then i downloaded a copy of windows 10, mounted it to my desktop, entered the commands to repair. it said it was successful. then i rebooted and scannow and its still corrupted.

this is the website i followed to fix the corruption:

https://www.easytechguides.com/sfc-unable-to-fix-corrup...

im going to post links to the dism and cbs logs, as well as my dxdiag and msinfo

dxdiag:

http://s000.tinyupload.com/index.php?file_id=7845547486...

msinfo:

http://s000.tinyupload.com/index.php?file_id=0243830597...

cbs log:

http://s000.tinyupload.com/index.php?file_id=9628735986...

dism log:

http://s000.tinyupload.com/index.php?file_id=2785341797...

i dont know what else to do. any help would be greatly appreciated. thank you

Answer:Need help with sfc scannow. keeps coming back with corrupted files

Hi darx888. Welcome to the Tenforums @darx888

I boiled down your CBS log. It appears to be having problems with some wav files. It also says your store is also corrupted.

sfcdetails.txt

You said this machine is brand new. What version of Windows 10 (V1607 or V1703) are you running?

Here is our tutorial on DISM. Note the info in the tip.

Use DISM to Repair Windows 10 Image

If you are on 1703 it may be easier to do an inplace repair / upgrade following this tutorial.

Repair Install Windows 10 with an In-place Upgrade

Before doing these type of things I recommend you have a system image created with a tool like Macrium Reflect. Always want a fall back.

Ken

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Hey guys looking for some help with my Windows 10 Acer. I have these files that i keep deleting and they keep coming back. Any idea what could cause this ? Thanks.

Answer:Log Files keep coming back after deleted (Pics)

I have all these files, and then some, in the same directory on my production machine. I think these are automatically generated by IE. Yes, they are: and here's an MS blog post that addresses the size issue and provides a batch file to get rid of the database stored in WebCacheV01.dat. I guess you should be glad you're not handling 1,000 users via Terminal Server! ;-)
HTH,
--Ed--

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I work at a local computer shop and am familar with removing viruses but this one keeps coming back. Every time I believe I have it gone it comes back. I have run malwarebytes, nod32, Comboxfix, Hijackthis. None of these programs seems the find the root of the problem they all point to were I might continue looking but do not resolve the problem. The problem is on the root there a randomly named batch and exe files that I can shift delete. I restart the computer and it runs fine for about ten mins. I have the task manager open and then the randomly named exe's start to show up. Then I go look in the root and there they are again. Combo fix pointed to this in the reg
[HKEY_CURRENT_USER\software\microsoft\windows\Currentversion\policies\explorer\Run]
"Msn"="c:\OxOr.exe" [2009-04-14 245248]
"MsnHost"="c:\OxOr.exe" [2009-04-14 245248]
"MsnLoad"="c:\OxOr.exe" [2009-04-14 245248]
So I checked it out deleted them and restarted again. Once again about ten mins into the computer running everthing is back again only with different names. Even in the reg entry. There are two batch files the contents of one appears to shut off the firewall and then try to run one of the randomly named exes. The other points to what appears to be a randomly generated website a long string of numbers and letters .cn every 15 mins. Sorry if I jumped ahead by running all the above but I usually can... Read more

Answer:random named batch files and .exe's that keep coming back

Hi neelhow,Welcome to BC HijackThis forum and sorry for the delay. I am farbar. I am going to assist you with your problem.Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.Go to start > Run copy/paste the following lines one by one in the run box and click OK after each line.

cmd /c dir /o:d /a "C:\" > "%userprofile%\desktop\log1.txt"
cmd /c dir /a /s C:\WINDOWS\tasks >> "%userprofile%\desktop\log1.txt"

A log1.txt file will be created on your desktop. Please post the content to your reply.

Please run Hijackthis. Click Do a system scan and save a logfile then copy and paste the content of the log to your reply.

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I have a USB flash drive with a SanDisk MicroSD card in it, and whenever I delete everything on it the files just keep coming back whenever I plug it back into my computer. This never happened before so I'm not sure what to do. I tried right clicking on the removable drive and formatting, but I always get a message that says "Windows could not format this drive." Same thing happens when I go under disc management and try to format it from there. Also, when I right click on the drive the option to delete partition is grayed out.

Anyway, if anyone can help out in anyway I would be really grateful. This has really been driving me crazy.

Answer:Files I delete on my USB flash drive keep coming back

make sure you have admin permissions and that it's not set as read-only....if that still doesnt work try deleting the partition table in disk management (right click my computer then Manage) and recreate then format

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Greetings All,

I'm not very keen on how this all works. I know I have TrojanDownloader.xs infecting my computer with a lot of crap from CoolWebSearch. I've located the files and am trying to go about deleting but nothing sticks. I have no access to Task Manager as that has been disabled. The dll's I'm trying to unregister in the Command Prompt section all come back as non executed files so can't delete. And when I try to get rid of keys in Registry Editor, I can right click and delete but it always comes back. PLEASE HELP! Anyone.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:13:58, on 6/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\iftuyszv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\portsv.exe ... Read more

Answer:Help! I can't delete corrupt files from Registry Editor. It keeps coming back! HELP

Hello and Welcome.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.
---------------------------------------------------------------------------------------------

Please follow our 5 Step process outlined here:

http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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After I delete files from my Windows 10 PC, the get deleted and go to Recycle Bin. I empty the Recycle Bin and the files get deleted there too and the Recycle Bin is empty.
Now after I restart my computer, the deleted files reappear in Recycle Bin,
Weird!

Answer:Deleted files keep coming back or reappearing in Windows Recycle Bin

Maybe your Recycle Bin is corrupted. Reset your Recycle Bin and see if that helps.

3 more replies
Relevance 62.32%

Hi!
So, last Friday my OfficeScan software found a couple infected files that it couldn't clean off. So I ran Ad-Aware and Spy-Bot and RegistryCC and cleaned things up as best I could. But the pop-ups didn't stop. In fact it got worse. I turned the TeaTimer off on Spybot because it kept popping up telling me about registry changes and the virus started looping and creating new files when I denied the changes.

I've been reading replies to other people's messages that have similiar problems and tried to do what I could. I updated all my anti-virus software, I updated my Java (which was probably the weakness that let it in in the first place). I've been running Malwarebytes frequently. Sometimes it finds something, sometimes it doesn't. I've run VundoFix and it cleared a couple files off too. One I wrote down because it took a couple tries to get rid of : system32/uljeuf.dll Malware identified a few files as TrojanVundo.

It keeps coming back and I'm not sure what to do next. I used the add/remove to get rid of IE because I never use it anyway and I naively thought that might stop the pop-ups. But now they just come in streams of empty IE pages and system errors that say "An attempt was made to reference a token that does not exist."

Also there's a program in my add/remove called Mirar. I googled it and it doesn't sound good. I can't get that off either.

I don't have the knowledge to go deeper into my sys... Read more

More replies
Relevance 55.35%

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

1 more replies
Relevance 53.71%

I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

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Relevance 52.89%

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

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Relevance 49.2%

Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

2 more replies
Relevance 49.2%

I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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Relevance 49.2%

Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

11 more replies
Relevance 49.2%

I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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Relevance 49.2%

I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

4 more replies
Relevance 49.2%

hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

1 more replies
Relevance 49.2%

Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

8 more replies
Relevance 49.2%

I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

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Relevance 49.2%

Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

6 more replies
Relevance 49.2%

I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

1 more replies
Relevance 49.2%

2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

12 more replies
Relevance 49.2%
Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

3 more replies
Relevance 49.2%

I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

2 more replies
Relevance 49.2%
Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

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Relevance 49.2%

Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

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Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.... Read more

Answer:Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

1 more replies
Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

16 more replies
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windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

11 more replies
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Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

8 more replies
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I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT ... Read more

Answer:Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

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I'm sorry for posting something that has already been posted, but after following the advice of a previous post, I still have problem.

Searchv keeps overtaking my browser after I reboot. I downloaded CWShredder and ran that, then Hijackthis. Here's the log immediately after I ran CWShredder:

Logfile of HijackThis v1.97.3
Scan saved at 10:12:34 PM, on 10/11/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ScreenPrint32 v3\ScreenPrint32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\wjview.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\Plaxo\1.3.1.40\InstallStub.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\UpromiseRemindU\UpromiseRemindU.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\default\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Sof... Read more

Answer:searchv keeps coming back

Hi austinwhitle

Welcome to TSG!

Run Hijack This again and put a check by these. Close all browser windows and "Fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

O1 - Hosts: 209.66.114.130 sitefinder.verisign.com

O2 - BHO: (no name) - {08351226-6472-43BD-8A40-D9221FF1C4CE} - C:\WINDOWS\Downloaded Program Files\SbCIe026.dll (file missing)

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg

O16 - DPF: {05CE4481-8015-11D3-9811-C4DA9F000000} - http://www.topmoxie.com/external/bu...mise_moxie0.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/222cd5a93eccc1...ip/RdxIE601.cab

Restart to Safe Mode: press f8 on startup and select Safe Mode from the boot menu.

In Safe Mode delete:

The C:\WINDOWS\sys.reg file
 

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hi, I have win 2000. I have spyware that keeps coming back after booting. It's called IGetNet. Spybot and BPS spyware find it, but after I reboot, it's there again. I've looked in add remove and startup manager, but nothing there. Thankyou for any help you can give me.
 

Answer:spyware keeps coming back

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Attached are logs. This client keeps getting viruses, and I clean up with malwarebytes and avira. After a day or two things start to pop back up again. I don't think I'm cleaning it effectively. Attached are logs. There are a couple of mbam and SAS logs since I ran them before following the removal guide. Also attached is an avira log.

FYI there is a file "DeltekAdvantage" that Avira is flagging as a virus. This is an old piece of software the client used to use. It's highly unlikely that it is a virus.

I noticed that rootkit reveal found some hidden files with randomly generated names, so I suspect there is still a virus.
 

Answer:xp viruses keep coming back

Attached are more logs, including the initial mbam and sas runs.
 

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I ran ad aware and nothing come up yet when i ran spy sweeper it found web search.i removed it but it keeps coming back here is my log any idea why
Logfile of HijackThis v1.98.2
Scan saved at 11:13:40 AM, on 9/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\program files\support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program F... Read more

Answer:Web Searchtool bar keeps coming back

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My problem is porn dialers that keep reappearing even though I have deleted them fom tool bar, start up and the recycle bin.
 

Answer:Dialers keep coming back

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 Hi all, my main computer has been infected with the ICE Malware twice now and I don't know what I can do to fix it at this point.
  I have done system restores, I have used malware and Kickstart pro and a couple of other programs and it still comes back.
 Any fix I make only lasts about 24 hours or so.
 I know the problem is with my Windows Registry. A window will pop up asking me if I want to allow the program to make changes to my computer via the registry and clicking no only brings up the window again and again until I click yes. 
Shortly after that, the ICE malware has shown up both time.
 At this point, I am thinking the only thing to do is do a system reformat but I've been told even that might not work.
At least I have everything I really care about backed up on external hard drives (learned my lesson from Cryptowall) but I would really like the stupid thing off my computer for good.
  Any help I can get will be greatly appreciated, as I am at my wit's end.

Answer:Ice Malware keeps coming back

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/555446 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hopefully I've included enough information and made this topic correctly...
 
Basically I had an issue where my microphone would mute itself, figured it was a virus, and ran malwarebytes. It found stuff, removed it, and everything worked fine... for about a few hours. A few hours later the same thing occurred, ran malwarebytes again and found the same thing: "dnsl64.exe" detected, along with other things that it appears to be downloading. No matter how many times I remove it it seems to come back, and googling dnsl64.exe popped up no results that I could find and then each scan (after a few hours) pops up a bunch of junk, even if I leave the computer idle. It also downloaded something that appeared to change my browser homepage to "search.snapdo.c*m" if that helps diagnose anything.
 
I've attached the MWB and FRST logs, hopefully they help diagnose what the problem is! Thank you in advance for any help, would really appreciate getting rid of this nasty thing.

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Working on a friend's laptop, running Win XP - and it seems to be really infecfted.
 
I ran MalwareBytes and SuperAntiSpyware, and they found and removed multiple items (PUP Desktop, Yontoo, etc).  
 
They don't seem to stay gone.  I briefly connected the laptop to the net and it seemed to self re-infect pretty quickly.
 
He was only running an outdated Mcafee and his kid had previously done some file sharing.
 
I'm leaving the laptop disconnected from the net and working through a desktop for this.
 
 
I ran through all the prep steps in this forum and should be ready to go.
 
Here's my DDS scan, and I've attached the zip file.
 
 
==================================================
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702
Run by Owner at 21:41:16 on 2013-10-29
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2047.1557 [GMT -4:00]
.
.
============== Running Processes ================
.
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\SearchProtect\bin\CltMngSvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\CD... Read more

Answer:Malware keeps coming back

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completi... Read more

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Re: elite keeps coming back

I'm stuck in the same trap, but I can't get EliteToolbar Remover v.1.0 to function in my Win XPS2 (I get a DOS 16 bit error message in Windows, ignore it, and after confirming the deletes in the DOS window it still pops up on Spybot running in memory--so it can't be cleared, even with the Spybot run on startup).

I've followed all the instructions on the READ ME FIRST thread (thanks a million, it's very clear and helpful). I've got almost all the crap cleared, so any help getting the last bit out would be appreciated.
 

Answer:EliteToolbar keeps coming back

Re: elite keeps coming back

I gave you your own thread!

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

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Hello,
Yesterday my computer started acting up. It said that the Windows firewall was turned off (even though I didn't turn it off) and now it's saying automatic updates has been turned off (even though it's turned on). I've scanned the computer with ad-aware, AVG and my Norton antivirus. I've removed trojans at least three times. However, random IE windows keep popping up with fake antivirus dialog boxes. I'm not sure what else to do. Below is the HJT log. Thank in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:05 AM, on 12/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost... Read more

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Hi again,

I use 2000 professional at work, and have full administrator priveleges to my box.

I can set my profile to be either roaming or local, and for some time it was mistakenly set up as roaming.

While working via the roaming profile, I created a couple of folders on my desktop which will not go away. I delete them, and they re-appear when I log in again.

If I change my profile to local, I can delete them permanently. But as soon as I change back to roaming and log in again, they're back.

I'm not much of whiz at this network stuff, and wondered if there was a trick to get rid of these folders. I'm able to delete other things off of my desktop, but not these folders. It's very strange.

Thanks in advance!!

Dr. Michael
 

Answer:Folders that keep coming back...

The folders are on the server, you need the permissions on the server to delete them. If you don't intend on using the roaming profile at all any more, log on to the server as administrator, and remove your user folders there. That means under documents and settings on the server, you would delete Doc (if that's you) and all the folders below it will be deleted with it. If you just want to remove those two folders, expand Doc, click on desktop, and delete those folders. Then the roaming profile is still there, but those folders will be gone. Just make sure you didn't save anything to my documents you want to keep.
 

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Hello all

I have recently been having a problem with trojware and viruses. I use Zone Alarm extreme security as my usual firewall/antivirus, and whenever I quarantine, delete, rename or even delete on reboot, this keeps coming back
photo: "http://img32.imageshack.us/img32/2328/serg.png" (couldn't be assed to name it so just mashed buttons, hence 'serg' )

Anyway, this has been happening for a while now, although its not just this, I have been getting other viruses, trojware, etc. and zone alarm keeps deleting them, and they keep coming back.
Another symptom, on Google chrome, when I google search something, when I click on the result, it occasionally redirects me to other search sites, where it searches the same thing.
For example, I google search "spyware removal". Click on the first result, whatever that may be, and it takes me to ask.com search results page for "spyware removal". It is not just ask.com though, it is sometimes just other weird search sites.

I have used malwarebytes anti-malware, as that is my 'big guns' antivirus, which I just use whenever zone alarm fails to take care of the problem, but although malwarebytes says it has deleted it, I always seem to find it again a few days later.

Its not a massive deal, as there is no slow down on my pc, but im just kinda nervous typing in any personal details in my browser, like banks or email, etc, because I don't know if the trojans have keylo... Read more

Answer:Trojware, keeps coming back

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.
**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a differe... Read more

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On my win XP desktop I found couple of viruses 1-trojan metajuan and 2 trojan virtumonde, while scanned with Norton antivirus.
NAV removed the virus not once twice but more than 4 times and keep coming back even after disabling the system restore.

I also used PC tools spyware doctor and scan the computer several times the same same viruses keep coming back.
Any help will be very much appreciated.
Please help me remove this viruses from computer.
Thank you.

Answer:Virtumonde Keeps Coming Back

You need to post in the correct forum. I'll move you there

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Ok I have ran Ewido, Cleanup, and Killbox and the trojan changed it named on the second log.

PLEASE HELP.... Hijack this file:
Logfile of HijackThis v1.99.1
Scan saved at 8:03:30 PM, on 11/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe
C:\Program Files\iPod\bin\iPodService.exe... Read more

Answer:Trojan keeps coming back

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I have been paying increasing attention to W10 evolution as release date approaches. I am very much not convinced, but it does SEEM as if Win8 usability is coming back. In fact, some of the Win8 usability that got lost in 8.1 may even be making a reappearance? The issues I have been concerned about so far, and their current status as I am led to believe, are as follows:Full Metro immersive interface for Metro apps and Start Screen not enabled at boot - Corrected.Horizontal scroll (ideal for wide screen devices) replaced by vertical scroll in full Metro interface - Corrected.Task bar forced on in Metro interface - Corrected.Current desktop apps not showing on desktop task bar when full Metro interface enabled - Optional, can be switched back on.Charms bar not present - Corrected, when full Metro is enabled charms return.Share not present - It is present, but it is hidden in different places for every app? Sounds unlikely when MS's stated goal is a unified interface in all things, is there no option on the task bar or something? Is there any way to add an icon or tile or something as a shortcut so I don't have to keep searching for it? Otherwise I'll end up just going straight to the email app every time which would be a big backwards step. What's the procedure here? Or have I got this confused?Metro snap - Corrected kind of, it works but for some reason has been hidden with a double swipe, first down then from the left? Or something? Sounds awkward, is this action tweakable at... Read more

Answer:Win 8 features seem to be coming back... how far?

The fact that the desktop taskbar is even being offered as an option for use on a tablet says no. Its more like Windows 7, not 8.

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hi again i have a virus as above ive run the trend update an fix as im useing pccillin but this stupid virus keeps comeing back any ideas??????thx DW

Answer:troj_revop.a keeps coming back

^

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I always have new spyware everytime I do an adware search through my files.
Anyone know how I can get rid of them for good?
 

Answer:Spyware that keeps coming back..

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I downloaded this block checker program for msn, and it kept sending messages to my contacts, so i uninstalled it, and it kept happening, so i went to task manager and went to the processes tab and right there was block-checker.exe , so i ended it and 1 second later it was back.

And im just wondering if anyone knows how to get rid of it.

Thanx -MaDcOw-
 

Answer:Getting rid of a process that keeps coming back

Don't know if it works, worth a try.
http://jayloden.com/block-checker.htm
 

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I have S&D and when ever I do a scan I find these 5 DSO EXPLOITS, I constantly delete them but they'll be back the next scan?
Does anyone have any suggestions, I would be very happy
 

Answer:5 DSO Exploits Keep Coming Back

Kemper1989 said:



I have S&D and when ever I do a scan I find these 5 DSO EXPLOITS, I constantly delete them but they'll be back the next scan?
Does anyone have any suggestions, I would be very happy Click to expand...

@Kemper -- Oh - this is a thread in the spyware section -- sorry Kemper (didn't see it)


I read that the DSO Exploits are a "false alarm" and a "weakness" in Spybot. It will keep finding them, I guess, because they're in the system but they must not be a problem.

I have gone into the "advanced setting" of Spybot and gone to the "ignore products" section and FIRST make sure NOTHING is checked. Then, I find the DSO Exploits box and check that. Then Spybot will ignore them and you don't have to worry about "deleting" them ever again or "finding" them again.
 

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Hi guys, 
 
Im going out of my head trying to remove this tap 901 crap from my win 8,1 install.
 
I have deleted every reference from the registry , checked all startup programs and processes and still it comes back on a reboot!
 
Its driving me insane!

Answer:Cant remove win tap v9 , it keeps coming back!

Welcome crazyazz, more than likely not a malware.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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Sorry, I had run these scans before I found this forum. I need your expert help.Windows XP with svc pack 3 and all updates. I have been able to get around the malware by running a scan, deleting the infections and corrupt files, but they return at every start up.Latest routine I did was this:ComboFix, then re start; Temp File Cleaner; Malwarebytes, then re-start. Infection still returns.Thursday, AV suite suddenly loaded, I received several cmd line boxes that looked strange and then all Google searches got redirected to shopping sites. Other symptoms are standard stuff, have to re-name anti malware to get it to run, several tries to go to correct site from google, etc.TDSSkiller has been run, GEMR has been run; ComboFix has been run multiple times (logs saved and available); Malwarebytes run multiple time (logs available)ComboFix showsInfectedc:\winnt\system32\ernel32.dllc:\winnt\system32\spool\prtprocs\w32x86\17931u.dllc:\winnt\system32\spool\prtprocs\w32x86\5w555.dllMalWareBytes showsRegistry Data Items Infected:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.162.221,93.188.166.201 -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.221,93.188.166.201 ... Read more

Answer:DNSChanger keeps coming back

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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my USB keeps geting infected ith fooool.exe i use the Flash_disinfector provided by you guys but it keeps geting infected, i scanned with Superantispyware and it didn;t find it though it is there, i tried avast and it didnt find it too.

Any tool to remove it?

I can see Fooool.exe when i run a Live Linux ditrubution and chek what's on my USB stick, anyways i know it is there because my USB stick keeps geting infected and when i open its Autorun.inf the open command refers to fooool.exe .

Help plz!!

Answer:Fooool.exe Keeps Coming Back

I did a quick search and it seems that fooool.exe is related to explorer.exe that i posted about earlier that some anti viruses were locating it as a virus and i thought back than that they are detecting the legitimate one.

anyways i still need help on how to remove this infection.

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I have already been through the "Am I Infected" forum and I am sure that I am but I don't know how or with what. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/305217/security-breach/ ~ OB We have run MBAM and GMER and removed some infections and the next day when I ran my Spyware Doctor, I was reinfected with two new infections. Already identified them as keyloggers and one was some type of autodialer. Anyway, I was told to run a DDS and post it here. Time for an operation, I guess. LOL I am hoping to learn something from the process. I have already learned a lot just reading and researching on my own before I broke down and came to bleepingcomputer for help. I know when something is over my head and whatever this is.....is it! Thank you so kindly for the help! Here is the DDS. I did run a GMER last night but for some reason, my system had crashed when I returned the computer so I did not have the results. If you would like for me to run another one, please advise and I will do it ASAP. DDS (Ver_10-03-17.01) - NTFSx86 Run by Compaq_Owner at 0:48:56.29 on Sun 04/04/2010Internet Explorer: 7.0.5730.11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.191 [GMT -4:00]AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchC:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.ex... Read more

Answer:Malware keeps coming back.

Hello and and Welcome to BleepingcomputerPlease note we are very busy, so if I don't hear from you within 5 days the topic will be closed, If you have sinceresolved your issues I would appreciate if you would let me no so I can close this topic.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.%SYSTEMDRIVE%\*.exe/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysviasraid.sysAGP440.sysvaxscsi.sysnvatabus.sysviamraid.sysnvata.sysnvgts.sysiastorv.sysViPrt.sys/md5stopCREATERESTOREPOINTPush the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedThanks

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Somehow I ended out with this stupid thing on my comp and I have removed it with Spybot and Ad Aware two or three times now but every time I try to search it comes back.

I have downloaded and installed Hijack This and done a scan and this is what is reported. This is without running Spybot and Ad Aware again.

Logfile of HijackThis v1.96.1
Scan saved at 3:57:18 PM, on 8/23/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\SYSTEM\USBMMKBD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\RINGCENTRAL\BUZME\BMUI.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WMCONNECT\WWM.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=75575
R1 - HKCU\Software\Mi... Read more

Answer:Tinybar!!! Keeps coming back!!

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Problem: about every week, when I open internet, the pages will not load completely, and I can open yahoo email, but individual emails won't open. Also sites like facebook, I can get into, but will not finish loading and can only see parts of it. I can automatically know that there is a problem even before I get on the internet because the icon for internet connection will not be in my tray at all.

Have tried READ ME several times, and it seemed to work at the time, but the problem keeps coming back. This last time, my screen resolution was changed to a bigger font along with the pages not loading fully. I ran READ ME again, and internet is working but my resolution cannot be changed back.

SPECS: Windows Vista
32 bit system
Internet explorer
Aviva Antivirus
Outlook firewall
malwarebytes

logs from READ ME are attached-- couldn't run root repeal, it kept shutting off my computer. Also, could only run the remote Superantispyware and I cannot find the log for it. Thanks for your help!
 

Answer:Problem keeps coming back!

well, I spoke too soon. My internet is not loading completely again after a reboot. The internet connection icon is not in my tray either. Please Please help me!
 

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I cannot get rid of a pop up that has this address:

http://ad.oinadserver.com/rw?iframe...AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGzT.SdsGZc8=,

How can I rid my computer of this menace? It is destroying my ability to do things without disturbance.
 

Answer:Persistent pop-ups that keep on coming back

Run HijackThis and click Do a system scan and save a log file
Your HijackThis log will open in Notepad. Post the contents of the log here

 

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I keep getting a weird virtumonde that keeps coming back. I scan SpyBot and it deletes it fine, but after a few days its there again. One time I tried not visiting anything online for 2 days and it still came back. It keeps trying to load a .dll in the startup as a weird file name, mainly 'aasdfhfds' or 'wlwklaja'Virtumonde.prx: [SBI $B6BF2145] Autorun settings (Rqeqoku) (Registry value, fixed) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\RqeqokuThis was the file that was removed using SpyBot. I also have an attached HijackThis log, if anyone would be willing to help.Logfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 12:21:50 AM, on 2/18/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Dell AIO Printer A920\dlbkbmgr.exeC:\Program Files\Dell AIO Printer A920\dlbkbmon.exeC:\Program Files\Microsoft ActiveSync\Wcescomm.exeC:\PROGRA~1\MICROS~3\rapimgr.exeC:\Program Files\CDBurnerXP\NMSAccessU.exeC:\WINDOWS\system32\sv... Read more

Answer:Virtumonde.prx keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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I have not had such an issue removing malware until this one. I say Superfish since it comes up with MalWareBytes every scan. IT is located in C:\Users\*\AppData\Local\Google\Chrome\Default\Local Storage\. Everytime Chrome opens.
 
 
I can remove the PUP, restart and be good to go until a few minutes running chrome. IE is not affected. It will not replicate. I have used Rkill to stop processes and followed with MBAM. I have used AdWCleaner and JunkWare Removal Tool. I have run a sleugh of others as well.
 
I have cleaned up the Programs list with what I feel are neccessary. No unwanted as far as I can tell. I have done my due diligence with this.
 
I have also removed Flash, Reader, and Java and have updated with latest versions from valid sites. I have disabled PepperFlash in Chrome and tried a default Flash but came back as well.
 
I have traced the infection to the registry (made a back-up first, but am pretty comfortable around it as well) and removed the points of infection there. It works great with IE but a few seconds after Chrome is opened, it's back. I have use Chameleon as well, thinking the browser themselves could be infected.
 
I believe it is a file dropper located on the computer. I thought I was successful with a program located in the TEMP directory associated with Mozilla but no luck.
 
SAS only picks up Tracking Cookies.
MBAM will pick up Superfish Located in same Directory stated earlier but no Tracking Cookies
Rkill sto... Read more

Answer:SuperFish Keeps Coming back

Have you tried resetting the hosts file?
Also, try examining the shortcuts to Google Chrome. Sometimes a hyperlink is in the Target: 

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Yesterday my boyfriends computer started acting up out of no where. It'll randomly lag really bad, about every 5 minutes or so. We've narrowed the problem down to some sort of spyware that's related to Alfacleaner. He'll delete Alfacleaner, but then when the computer lags again, it comes back. I've searched everywhere and followed a bunch of different instructions (such as running Ad-aware, SpyBot, and HijackThis) and can't seem to find a way to fix it. He's even used system restore and the problem still hasn't been solved. He's using Windows XP Professional. Any help will be greatly apprecaiated.

Answer:Alfacleaner Keeps Coming Back

Have your boyfriend run a fresh HJT log and submit it to our great volunteer team of experts. The instructions for posting can be found here, and he should carefully follow the directions given:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/They will work with him to solve the problem.Regards,John

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Hi,Norton found the virus called Back door greybird.k on C:\windows\G_server_hook.dll.I logged on to the safe mode and deleted the G server. exe and dll file.But Norton keeps finding this virus. How can I clean the virus?Thanks very much. (Moderator edit: moved post to more appropriate forum. jgweed)

Answer:Virus coming back again and again

Symantec Security ResponseI'd recommend submitting a hijackthis log here.How to submit a hijackthis logDownload HijackthisTry running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.ziporDrWeb CureITIf your good with the command line also try Sophos Command Line scannerAlso try installing and running A2 Free and EwidoI'd also run Spybot and AdawareIf your using Win2K/XP run adaware/spybot from "safe mode with command prompt"At the C:\ prompt type the following:-cd\C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofixcd\C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

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For the past couple weeks or so my computer has been infected. They've been all sorts of different viruses and Norton Antivirus 2006 scans, finds them, and removes them but they keep coming back. I tried doing a system restore to about 2 months ago and the problem didnt resolve itself. I've also tried using Roguescanfix and smitRem to no avail. My computer is running windows XP media center edition if that helps
Any help is appreciated. thanks

Answer:Viruses Keep Coming Back

Welcome to bleepingcomputer slicktrick689Let's try this before we go to HiJackThisRun the NAV again then do the following as you may be reinstalling the virus.Empty your Recycle Bin.NextUpdate your windows Windows UpdateNextCreate a new Restore Point:Go to Start > All Programs > Accessories > System Tools > System RestoreThen when Restore opens, select Create a new restore point and click NextGive the the restore point a name like New and clean >Click CreateThen delete old Restore points:Go to Start > All Programs > Accessories > System Tools > Disk Cleanup > Click Ok. Click the more options tab > notice System Restore > click clean up >Reboot A little extra protectionNow install SpywareBlaster 3.5.1 . QUOTEPrevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer. SpywareBlaster can help keep your system spyware-free and secure, without interfering with the "good side" of the web. update weekly

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Ok, so I scanned my computer with Avast and had some Trojan?s and avast got a lot of them out, although my Firefox Process runs at 100% after about 2 minutes of using the app. So I assume I have some sort of a virus, I scanned my comp with Malwarebytes and it found some and deleted then but other malware viruses keeps coming back. I also did spybot S&D it found cookies, online Bitdefender found IRC-Worm and some other generic Trj's it deleted them, it seems avast did not detect some that Betdefender did, RemoverIT Pro v4 detected lots and could not remove some(list is below), I have Vista 64bit so : RootRepeal screend didn't work. I did what the instructions told me to do and this is where I?m at. What I do most of the time when I have a virus that does not want to go away is I try safe mood scans or boot time scans, i do not have avast pro anymore so i can't do a boo time scan. Safe mood scan detected some of the following below
Avast
Sign of "JS:Downloader-FT [Trj]
Sign of "Win32:Malware-gen
Sign of "HTML:Framer-inf [Trj]
Sign of "Win32:VB-LLP [Trj]
Sign of "Win32:VB-LLP [Trj]
Sign of "JS:FakeAV-AX [Trj]"
Sign of "HTML:IFrame-CJ [Trj]"

These where sign's of the trj or malware, it seems to keep coming back so i can't find the main file infecting my pc. Also these things have got into my windows files.

Usually what i would do at this point would be to back up and reinstall windows, although i have an extra TB hard driv... Read more

Answer:malware and Trj's keep coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.

First Location
Second Location
Third Location

Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this repor... Read more

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Hi, I was wondering if someone could help...I have not installed any new software or hardware, but have been having this problem since day 1.
Reformatted my laptop, and installed XP and I periodically get BSOD with the same message each time...
The mini dump datafile is below. Could anyone shed some light as to the cause? I really appreciate it...thanks in advance



BugCheck 100000D0, {81c00010, 2, 1, 80549fb8}

Probably caused by : HTTP.sys ( HTTP!UlIsLowNPPCondition+55 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_CORRUPTED_MMPOOL (d0)
Arguments:
Arg1: 81c00010, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 80549fb8, address which referenced memory
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is
caused by drivers that have corrupted the system pool. Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable... Read more

Answer:BSOD keeps coming back

Hmmm, did you by any chance replace VISTA with XP?
 

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Hi, So I have this virus. Everytime the windows start, and if its connected to the internet before anti malware malwarebytes protection on, It will start downloading virus like crazy. MBAM can limit the virus somehow, but it still somehow allowed wuaucldt.exe and VRT***.tmp (*** is random number) and sometimes some random dll files. I also got random number dot exe and it contain w.exe, d.bin, ms.bin, so.bin. All of this happened if i connect to the internet and worse if there is no MBAM protection. I tried to remove it through registry and hijackthis, it just keep coming back. Make me think that all my exe files has been infected.I sent winlogon.exe to several online file scanner and apparently has Virut on it.I tried to use DDS.scr, but i keep getting error (0xc0000142). I tried to rename it lots of time with any name that i can think of and still the same problem. I tried to rename the file name into bat or exe, same problem.ComboFix also has the same (0xc0000142) error. Gmer works, but it keeps going to the blue screen everytime I scanned a lil longer (say more than 2 minutes). So I uncheck registry and files to make it faster. Here's the log.I also attached hijackthis log if needed. Oh, I use Windows 7, and updated MBAM.Thank you so much. Sorry for my English. I really really appreciate it.PS : Sorry for repost. I don't know why the logs is not appear in the previous post.Just in case if the log dissapear again, i copy it to here :GMER 1.0.15.15281 - http://www.... Read more

Answer:wuaucldt.exe keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Apologies for coming back so soon for more help..The problem started this morning when I opened up my Laptop..As you can see from the attached photo, I have a black band across the top of my screen.I would be obliged if someone knew what was the cause and how to fix it,
Regards. jud
 

Answer:Apologies for coming back so soon for more help

Check the screen resolution, either use the auto adjust button on the monitor itself or access the display resolution within Windows and check it there. It should match the monitor's native resolution.
 

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It started with the AntiVirus 2009 pop-in the new firefox tab. So, I installed Malwarebytes and ran the test. It found a bunch of stuff, deleted it, but it all comes back within a day. If I run Malwarebytes again, it finds it, deletes it, but it keeps coming back.

I installed and ran SDFix, but upon reboot it hangs on the finishing. Also, now I get rundll errors upon startup due to this.

Please help! Thanks in advance for any help anyone can provide! Here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:28 PM, on 11/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common File... Read more

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Ive ran ad aware se personal and it seems to have cleared the istbar but then a internet page keeps on appearing and downloading in less then 10 seconds. can anyone help.

Answer:ISTBAR keeps on coming back

click hereSB click hereSpywareBlaster click herecws click hereA² Some more which may help.

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