Computer Support Forum

Avast web shield problem, need help!

Question: Avast web shield problem, need help!

Hello everyone I have a problem with my Toshiba laptop. Avast! Pro Antivirus keeps popping up from down right corner of my screen saying that Avast Web shield blocked malwarius web page or file. It's popping up literally every second and i need a solution how to stop this and remove viruses if I even have them. ( I already looked on web for solutions and everyone is saying different so i don't want to mess it all up).Edit: Topic moved from Windows 7 to AII ~ Computerxpds

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Preferred Solution: Avast web shield problem, need help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Avast web shield problem, need help!

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:

Launch Malwarebytes Anti-MalwareA 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.On the Dashboard, click the 'Update Now >>' linkAfter the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.If an update is available, click the Update Now button.
A Threat Scan will begin.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.In most cases, a restart will be required.Wait for the prompt to restart the computer to appear, then click on Yes.If you already have MBAM 2.0 installed:On the Dashboard, click the 'Update Now >>' linkAfter the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.If an update is available, click the Update Now button.
A Threat Scan will begin.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.In most cases, a restart will be required.Wait for the prompt to restart the computer to appear, then click on Yes.How to get logs:(Export log to save as txt)After the restart once you are back at your desktop, open MBAM once more.Click on the History tab > Application Logs.Double click on the Scan Log which shows the Date and time of the scan just performed.Click 'Export'.Click 'Text file (*.txt)'In the Save File dialog box which appears, click on Desktop.In the File name: box type a name for your scan log.A message box named 'File Saved' should appear stating "Your file has been successfully exported".Click OkAttach that saved log to your next reply.(Copy to clipboard for pasting into forum replies or tickets)After the restart once you are back at your desktop, open MBAM once more.Click on the History tab > Application Logs.Double click on the Scan Log which shows the Date and time of the scan just performed.Click 'Copy to Clipboard'Paste the contents of the clipboard into your reply.Download Malwarebytes Anti-Rootkit (MBAR) to your desktop.Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.Double click on downloaded file. OK self extracting prompt.MBAR will start. Click "Next" to continue.Click in the following screen "Update" to obtain the latest malware definitions.Once the update is complete select "Next" and click "Scan".When the scan is finished and no malware has been found select "Exit".If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
"mbar-log-{date} (xx-xx-xx).txt""system-log.txt"NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit. Please download Rkill (courtesy of BleepingComputer.com) to your desktop.There are 2 different versions. If one of them won't run then download and try to run the other one.You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/Double-click on the Rkill desktop icon to run the tool.If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.Do not reboot until instructed.If the tool does not run from any of the links provided, please let me know.If normal mode still doesn't work, run the tool from safe mode.When the scan is done Notepad will open with rKill log.Post it in your next reply.NOTE. rKill.txt log will also be present on your desktop.NOTE Do NOT wrap your logs in "quote" or "code" brackets.Do NOT use spoilers.Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

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I am having a problem in my sister's laptop. She does have antivirus installed (AVG Internet Security). However, its license expired, so I downgraded it to free version. After, downgrading it, I installed Avast! as it's antivirus and decided to uninstall AVG. Then, a few minutes ago after rebooting the laptop, a window opened saying that Trojan is infecting my computer, I heal it.. Then, another pops out. Heal and heal and heal..

After doing it, I rebooted the laptop thinking that it will refresh the system. Unfortunately, after rebooting, I cannot connect to Internet now. :cry :cry :cry Help me please? I already performed the Malware removing however, it did not help the laptop. I attached the files you asked me.. Please, help please? Thank you!
 

Answer:Avast error code 10050/No internet connection/Cannot start web shield in Avast

Welcome to Major Geeks!

Please attach the below log from Malwarebytes as requested:
Code:

"C:\Users\MSI\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\"
Oct 23 2012 11802 "mbam-log-2012-10-23 (21-32-26).txt"

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchcompletion.com?si=29053&bs=true&q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?l=dis&o=101702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchcompletion.com?si=29053&bs=true&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.searchcompletion.com?si=29053&bs=true&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchcompletion.com?si=29053&bs=true&q=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchcompletion.com?si=29053&home=true
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://search.searchcompletion.com?si=29053&bs=true&q=
R1... Read more

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End webcam spying ? for good ? with Webcam Shield and Avast Premier

Essentially, with Webcam Shield you have total control over what (and who!) uses your camera. This means you can now force any app to ask your permission before it can access your webcam.

Simply put, Webcam Shield promises to:
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& +

Automatically fix and update over 127,000 drivers for peak PC performance
Less crashing Faster browsing Better graphics Richer audio Fewer device problems

Print, scan, import files. Play crystal clear videos and make crackle-free voice calls. Avast Driver Updater auto-scans and updates your drivers to reduce and prevent problems with:

Printers and scanners, Photo and video cameras, Headphones and speakers, Mouse and keyboards, Monitors and Wifi routers, and other external devices.

MORE : Avast Driver Updater & Scanner | For Peak PC Performance
 

Answer:Avast have new tools: Webcam Shield feature & Avast Driver Updater.

Windows has webcam shield built-in. It works great!
 

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I really like Avast AV very much. I have a question about the Web Shield part of the program. On the program itself, generally 6 of the 7 modules are running. I do not have Outlook or MS Exchange so for that area the program says, "The Program is Waiting for a Subsystem to Start." (or something like that.)

About once a month, maybe twice a month, I will notice 5 of the 7 providers running and the program will have one of the Web Shields running. However, it will say, "The Program is Waiting for a Subsystem to Start." (instead of saying, "The Provider is currently running." The funny part is that when I go to webpages and do a check, the Web Sheld is still scanning them. So on the Web Shield thing, what is Avast waiting for?

This is a common issue with the program based on Internet Searches. I don't know if this is a bug or the way that Avast 4.8 works. Can you also provide information about the two different shields that the program uses? One is the Web Shield, the other is called the P2P Shield.

The updates are working fine. Oh, it hasn't happend often enough, but so far the only way that I can get the Web Shield back to not saying, "The Program is Waiting for a Subsystem to Start." is to do a reboot.

Jack
 

Answer:Question About Avast 4.8 AV Web Shield?

Go to control panel and uninstall avast, when you try it it will display 4 choises choose repair.
Webshield scans scripts, cookies such stuff from yout browser.
And psp shield scans files downloaded from utorrent, limewire you can see them all if you right click avast icon choose on access protection contol psp program-customize.
 

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Now I can't access this site on another computer because I get the message: Avast Web Shield has blocked access to this page because the following certificate is invalid, SS1278353 Cloudflaressl.com. I've run the Avast software, Malwarebytes, Adwarecleaner, and 360 Total security to no avail.

What's up?
 

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the behaviour shield is yet not improved....

i still see the shield is not yet fully operational on auto decide it should be able to block atleast 50% of malware beahviour atleast...

i see the behav shield records suspicious events but doesnt block them neither no alerts are displayed....why??

I saw all this in my tests...behav shield records suspicious events but doesnt display a pop-up and neither blocks it....

when avast sees something bad is suspicious is going on it should block it....what's the deal with that??
 

Answer:no improvement in avast 7 for behaviour shield.

Likely Behavior Shield uses heuristics analysis so therefore a file that's known to be malicious/suspicious will popup so for Sandbox feature too.

When its set to ask a behavior popup must shown with the option.
 

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Every time I open firefox, a window or tab I get a frightfully well spoken lady telling me a threat has been detected. I've run malwarebytes (4 PUP detected and removed) and scanned with Avast (no problems detected). Only intrusion found recently is homepage hijacked by search engine which is OutBrowse sp4 but can't find it in programs (control Panel) to remove it. Any ideas pls?

Answer:Avast Web Shield threat detected

Take a read here - there is a LINK to download AdwCleaner which should be able to remove it.
outbrowse removal guide

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Hi everyone,

new beta version 17.5.2298 is released.

What's new:
- Tiny Firewall for blocking EternalBlue exploit - (internal) It is a part of StreamFilter, turned ON/OFF by Online Shield
- internal fixes

As many of you are aware Avast and AVG are 1 company now. Cause development of 2 different UIs takes different time, in this beta we introduce Ransomware shield in AVG beta now. You can expect Ransomware shield in Avast in next betas.

If you wanna try Ransomware protection in AVG build, check this link:
- AVG Antivirus Beta 17.5.3017

Download links:
BETA testing - Overview & Download links
 

Answer:Finally,the ransomware shield in avast

Good, but why they need a whole new tiny shield for stopping an exploit and this has to go through beta and be delivered after tests!? There are firewalls for blocking ports like the Windows Firewall and the Avast one in paid solutions. Maybe it is a sign that they need something like Norton's IPS?
 

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Hello,

My son got into some bad stuff which led me to this forum a few months back. After some research I went with Avast Anti Virus (free version), Malware Bytes (paid version), and Comodo Firewall (free version). I have had a lot of slow behavior when surfing and doing email. The cursor is unstable and I cannot type things without a long wait. I turned of the Avast Behavior Shield and everything is a lot better. What have I lost turing off this feature? There are still several other Avast Shields running along with the Malware Bytes and Comodo.

Any suggestions? Should I try a different AV program?

Thanks,

Dave

Answer:Avast 5 Behavior Shield Slows Down XP?

hello daveplaysbass,The behaviour shield is a bit of a mystery! There's quite a few questions about it on the Avast forums and no real answers. I think the guys on there have been waiting for months for a 'promised' explanation from an Avast official. Found out a few things tho. This is a quote from an interview with a Avast official ...."The Behavior Shield that we shipped in version 5.0 is a new component that is going to be further developed moving forward. For example, in version 5.1, we will be adding more sensors that will allow for even finer-grain filtering.For now, the Behavior Shield is focused on exploits coming via typical mechanisms (browser, PDF reader, and flash vulnerabilities, for example). It also closely monitors all kernel-mode code (drivers) loaded into the operating system, and is able to detect zero-day rootkits."So whilst it's new and not operating at it's fullest potential, it still is an important part of Avast!It's not supposed to use hardly any system resources, but a few people have had problems with it conflicting with other software. One person had the problem of it conflicting with the 'Payed' version of Malwarebytes. And thats interesting because my set up is the same as yours, Avast(free), Comodo firewall(free) but i have the Free version of Malwarebytes, and i have no problems with conflicts.Its worth checking to see if there's any information in the Behaviour Shield report( at the bottom of the Behaviour shield page) in th... Read more

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Greetings all! I apologize if this isn't the right place for this! I'm trying to help my boss get his computer squared away and I'm having issues with Avast Web Shield popping up constantly. As of the typing of this message, it seems to have slowed down a little bit, but I want to make sure the problem is solved and that there is not going to be any issues going forward for him!
 
I would try to do something myself, but every time I've searched anything online about this, it says that every case is different and that solutions only work in that particular situation.

Answer:Avast Web Shield Working Overtime

You have the option to turn off the Web Shield permanently according to the info in link below.
Turn Off (Disable, Pause) Avast Antivirus 2015
 

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Last April, a gentle person from Europe helped someone with this same problem.  I tried to follow the advice, but find I need some help. What I've done: 1)  Run Malwarebytes software daily.2)  Uninstalled Avast and reinstalled it.3)  Installed IE 11.4)  Have trouble with downloads.  I get Current Security settings do not allow download.  I've gone into Internet Options and attempted to change all settings to allow file downloads.  I accomplished this once, but then it does not last.5)  I've run Tweaking.com, Windows Repair All-in-one. The Avast Web Shield is still popping up. Thanks for any help!Edit: Moved topic from Windows 7 to the more appropriate forum.~ Animal

Answer:Avast Web Shield notifications appear constantly

Please run the following scans in the order they appear.
 
Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 

 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 

 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 
 
3)  The scan will automatically run now.
 

 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 

 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items. &... Read more

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Hello!

Brand new computer (well, used, but new to me) and the same old virus problems.

The Avast Behavior Shield turns itself off every time I hit "Connect" on VZAccess manager during the last 24 hours. Avast does warn me that it's off and I click it back on manually. Says it's back on, but I have my doubts.

Particularly as when I tried to surf eBay, the website suddenly thought I lived in the Czech Republic. Yeah, I've changed my eBay password and my PayPal on a friend's clean computer already.

So here's the DDS log with the ATTACH, err, attached.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.18377
Run by Lois at 19:58:07 on 2017-05-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2302.1316 [GMT -7:00]
.
AV: Avast Antivirus *Disabled/Updated* {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Avast Antivirus *Enabled/Updated* {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
FW: Avast Antivirus *Disabled* {B693136B-F6EE-DD1C-A0EF-229B8B0B29C4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\s... Read more

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I recently went from Avast 4.8 to Avast 5 and am pleased with the new version. I note that it has a Behavior Shield and can't recall if the earlier version also had. What I would like to know is this: does the Behavior Shield make Threatfire, which I also use, redundant?

Unfortunately, although I tried to glean an answer from Avast's Help Center, I do not know enough about computers to know what the description there of the Behavior Shield amounts to: it 'monitors all activity on your computer and detects and blocks any unusual activity that might indicate the presence of malware. It does this by continuously monitoring your computer's entry points using special sensors to identify anything suspicious.'

I have XP, SP 3.

Thanks in anticipation.

Answer:Avast 5's Behavior Shield and Threatfire

Behavior shield - monitors all activity on your computer and detects and bloxks any unusual activity that might indicate the presence of malware. It does this by continuously monitoring your computer's entry points using special sensors to identify anything suspicious.avast! 5.0 Quick User GuideThreatFire monitors your machines activity and uses an intelligent behavioral engine to alert you about malicious behavior rather than rely on signatures. - How ThreatFire WorksAs such there will be some redundancy using both but their technology is different and therefore, what is detected may vary.

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Thanks for your time.

I just installed Antivir and felt naked without a web shield, so I reinstalled everything in Avast! except the standard shield.

In theory, this should work, however the apps froze on startup, so I set Avast! to launch after all other applications load and they seem to like each other now.

What I'm here to ask is whether this should theoretically cause any problems.

Please don't reply with, "OMG YOU ONLY NEED ONE ANTIVIRUS" because I am only running one antivirus. My reasoning for running both apps is so that the Avast! web shield will take effect during browsing, and Avira will handle everything locally. The issue I have with using Avast! for everything is that it seems to constantly scan all my files, without letting me set it to just "scan on application read/write" which causes major slowdowns.
 

Answer:Antivir + Avast (Web Shield Only) Compatibility

Wow no one has any experience with this pairing? That's amazing.
OK thanks anyway.
 

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i'm having some problems with my broadband but have just notice that my avast is not running. whenever i try to start it up it says" unable to reach file system shield. shield unreachable. how can i get it going again, thanks

Answer:avast smart shield not running

an happen with a corrupt update. rmove avast with the removal tool click here and reinstall.

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Hello,
For several days AVAST keeps popping up all the time messages like this one:
 
"MAIL SHIELD SECURITY EXCLUSION
Avast has indentified a problem with this site certificate.
You can add this certificate as an exclusion, if you are sure about it.
Click the 'View' button for more details about the certificate.
If you want to change your certificates/exclusions, please open the Windows Certificate browser and perform the required operations directly from within the system certificate storage.
Legitimate public sites and mail servers should not ask you to do this.
 
SERVER
Location: smtp.stcable.net
Process: C:\Windows\SysWOW64\regsvr32.exe
CERTIFICATE STATUS
This site attempts to identify itself with invalid information.
Problems:
The certificate is not trusted."

 
I either close it or select "CANCEL" but it starts to worry me. I saw another topic with the same problem but it's closed without solution. Here's the contents of the FRST.txt report:
 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12-11-2016
Ran by USER (administrator) on ОЛЕГ-PC (14-11-2016 19:47:08)
Running from C:\Users\USER\Desktop
Loaded Profiles: USER & UpdatusUser (Available Profiles: USER & UpdatusUser)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: Български (България)
Internet Explorer Version 11 (Default browser:... Read more

Answer:Avast keeps asking for Mail Shield Security Exclusions

I'm sorry for the second topic, the browser gave me internet error (or something) and I clicked refresh.

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S y s t e m I n f o r m a t i o n

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
System Manufacturer INTELR
System Model AWRDACPI
System Type X86-based PC
Processor Intel(R) Pentium(R) 4 CPU 2.40GHz, 2394 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 27/01/2004
SMBIOS Version 2.2
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 1.50 GB
Available Physical Memory 536 MB
Total Virtual Memory 3.00 GB
Available Virtual Memory 1.69 GB

I installed AVAST Free Antivirus Version 5.0.677

Enabled the REAL-TIME SHIELDS (which include 7 options) all listed below:

File System Shield
Mail Shield
Web Shield
P2P Shield
IM Shield
Network Shield
Behavior Shield

I'm only able to enable 6 of the 7 Shields without locking out all internet web page traffic loading.
Every time I enable the WEB SHIELD it prevents any pages loading.

My questions are why, how do I correct it & what exposure does it present not having it enabled???

Any help to resolve these issues would be really appreciated.!
 

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Good day,
 
I've been getting a lot of alert from avast as per the topic title. The specifics of it are as below
 
Object: hxxp://69.65.5.105/ (Changed tt to xx in the URL for obvious reason)
Infection: URL:Mal
Process: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
 
Avast will keep on alerting me at a very random interval. sometimes as often as once every 4-5 minutes. When I stop the FileZilla Server service, the alert will stop too. As soon as I start the service again, avast will immediately start alerting me again. One peculiar things I have noticed since avast started alerting me on this is that I cannot download any file directly from the browser (Chrome, Firefox) anymore. I started noticing this one when I wanted to download DDS. 
 
Anyway, I've got my hand on the DDS software from another PC. Unfortunately running the software gave me the following error message
 
"DDS is not meant to run in 'Compatibility Mode'. The program shall now exit."
 
Thus I'm not able to produce the logs to accompany this post. By the way, I'm using Windows 8.1 Pro (64-bit). I'm pretty sure I'm infected and any help will be much appreciated.

Answer:Avast web shield has blocked a harmful webpage

Hello and Welcome on board ,my Name is Machiavelli and I will assist you with your problem.If you booted into safe mode on your computer then print my instructions!I'm in the 'Malware Staff Team' and will provide you with advice:To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.Below are a few tips:Removing Malware is usually very difficult.We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!Please follow these instructionsIf you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!Please stay in contact with me until your problem is resolvedAs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.Please don't run any other tools without consulting with me as this can complicate finding and removing all MalwareDon't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!Read my post completelyIf you don't do so, you may make mistakes that could result in your System crashing by your own ... Read more

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Hello,
For several days AVAST keeps popping up all the time messages like this one:
 
"MAIL SHIELD SECURITY EXCLUSION
Avast has indentified a problem with this site certificate.
You can add this certificate as an exclusion, if you are sure about it.
Click the 'View' button for more details about the certificate.
If you want to change your certificates/exclusions, please open the Windows Certificate browser and perform the required operations directly from within the system certificate storage.
Legitimate public sites and mail servers should not ask you to do this.
 
SERVER
Location: smtp.stcable.net
Process: C:\Windows\SysWOW64\regsvr32.exe
CERTIFICATE STATUS
This site attempts to identify itself with invalid information.
Problems:
The certificate is not trusted."

 
I either close it or select "CANCEL" but it starts to worry me. I saw another topic with the same problem but it's closed without solution. Here's the contents of the FRST.txt report:
 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12-11-2016
Ran by USER (administrator) on ОЛЕГ-PC (14-11-2016 19:47:08)
Running from C:\Users\USER\Desktop
Loaded Profiles: USER & UpdatusUser (Available Profiles: USER & UpdatusUser)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: Български (България)
Internet Explorer Version 11 (Default browser:... Read more

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Every time I click on the Account hyperlink to access my YouTube account on YouTube Avast Network Shield blocks the attempt. This is obviously a false alarm but I don't see a option to edit it's block list or to make a exception though I see it for the Web Shield. Is there anyway to fix this or do I have to pause it each time I want to access the account page on YouTube because thats the only thing that works.
 

Answer:Avast Network Shield Blocks YouTube/Account

Outlawstar15a2 said:





Every time I click on the Account hyperlink to access my YouTube account on YouTube Avast Network Shield blocks the attempt. This is obviously a false alarm but I don't see a option to edit it's block list or to make a exception though I see it for the Web Shield. Is there anyway to fix this or do I have to pause it each time I want to access the account page on YouTube because thats the only thing that works.Click to expand...

You're not alone, see Avast forum. Avast has acknowledged the problem and an update should be available soon.
 

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Hello I'm having problems with the Avast! web shield popping up very often and have no idea what to do. Pop ups go along the line of
 
Avast Web Shield has blocked a harmful webpage or file.
  Object:  htp://filesonlinehere.com/sync/?rmbs=...
Infection:  URL:Mal
Process:  C:\Program Files (x86)\...\chrome.exe
 
I have posted the DDS log below
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17496  BrowserJavaVersion: 10.67.2
Run by LEOLEOLEOLEO at 1:06:42 on 2015-01-11
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.8141.4816 [GMT -8:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:... Read more

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first t... Read more

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Good Day
 
I have an Avast Premier antivirus
and recently this pop-up has been coming up frequently(actualy starting to be annoying now)
I have done a full scan and nothing seems to help.
I have attached the logs i ran with DDS
help would be apreciated,
thanx
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17207  BrowserJavaVersion: 10.67.2
Run by user at 9:02:46 on 2014-08-08
Microsoft Windows 7 Professional   6.1.7601.1.1252.44.1033.18.1954.340 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\AVAST Software\Avast\afwServ.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\BlueStacks\HD-LogRotatorService.exe
C:\Users\user\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
C:\PROGRAM FILES\FOXIT SOFTWARE\FOXIT READER\Foxit Cloud\FCUpdateService.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explor... Read more

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello tonata I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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Purchased avast internet security in November 2011. It's suddenly stopped working. "Fix Now" button not responding and unable to restart program as I'm being advised that the file system shield is unreachable! Any idea what's happened? Please help.
Angie.

Answer:avast internet security: file system shield

You have posted this twice - to avoid confusion:-
Please tick this thread as resolved (click the rigt hand column) and do as suggested in the other thread and reinstall avast.

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Working on a computer with 32-bit Vista. Windows Updates appear to be stuck - any updates are rolled back with the error of them "not being configured properly". Tried Googling and trying individual update solutions, but no luck.
 
PC had Microsoft Security Essentials installed, I removed it and installed Avast. Although Avast installs, the Web shield appears to be permanently disabled.
 
I have run Adwcleaner, Malwarebytes Anti-malware and Eset online scanner.  A few low-level threats were found and cleaned, but nothing has changed with the symptoms above.
 
Thanks for the help!
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:05-03-2016 01
Ran by Shari (administrator) on P2JOFFICE (21-03-2016 11:16:46)
Running from J:\
Loaded Profiles: Shari (Available Profiles: Denise Pauls & Shari)
Platform: Windows Vista ™ Home Premium (X86) Language: English (United States)
Internet Explorer Version 8 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(AVAST Software) C:\Program Files\AVAST ... Read more

Answer:Vista not accepting updates & blocking Avast web shield

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the LogFile button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleanerCx.txt (x is a number).===I need more information. Please run this tool.Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Pleas... Read more

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Hello Guys,
My system:
Toshiba  / Satellite C55-A   /  Intel ® Celeron  ® N2820
64 bit Windows 8.1
I am at the end of my rope. I have tried everything. First, let me say I am not good at technical things on a computer, just enough to be dangerous. So if some things I say seem crazy, they probably are.  So here is the story. About a week ago I received a email on my go daddy webmail.  www.login.securserver.net. That is how I long into that email. Now, that is not my main email. My main email is gmail, which I use the most.
The email I received on the go daddy email was a Notice of Apperance in Court #00406341. It contained a zip file,  Court Notification 00406341.zip.   Of course being stupid, I unzipped the file, thinking it was something important, since I have some court cases ongoing for business.
With research  I think it is a Kuluoz or another one that starts with  A.  cant remember.
It put a zip file in my downloads folder  Court_Notification_00406341.doc, which shows as File Type: Java Script file, 8.84kb.  That is the only one I noticed, not sure if they are more somewhere.  Then things started getting a little weird. Nothing major, I still get emails, still send them, and my system seems to be running normally, except for Avast Mail Shield security exclusions ,  It keeps poping up at least 40 times a day, saying 
 
Now, here I used to get different info, like websit... Read more

Answer:Avast keeps giving me Mail Shield Security Exclusions

hi,
 
We will start with FRST to remove some items from the log.
 
Usually Iam only on this site once or twice per day so you may not get a reply from me until the next day.
 
Copy/paste whats below in the box into notepad. Save it as fixlist.txt in the same location you have FRST, your desktop. Click the FRST icon like before and this time click on the fix button just once. When done you will find a fixlog on your desktop. Please post the fixlog in your reply. Machine may reboot to finish the process.

HKLM\...\Run: [] => [X]
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
C:\Users\Philip\tmp2098815588907764838.exe
C:\Users\Philip\tmp3347511962698503720.exe
C:\Users\Philip\tmp7839474401173251832.exe
2014-03-10 16:57 - 2014-03-10 16:57 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
SearchScopes: HKU\S-1-5-21-2793440623-1628646824-2415799637-1001 -> {21A3F5B1-BB9E-458A-815D-54E44AA350A8} URL =
CHR HKU\S-1-5-21-2793440623-16286... Read more

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Hello, Thanks for being there for us.
I have a problem with my computer. After downloading a PDF file which instead of opening, suddenly disappeared and I cannot locate it. From there on whenever I open Firefox or iexplorer, Avast starts alerting me that it’s blocking a harmful website or file. Although these alerts stop when I go offline and so far the computer is running properly. Kindly assist me to fix this problem.
 
Thanks alot.
 
Taha

Answer:Avast web shield blocking harmful website whenever i go online

Hello Taha,please run a FRST scan to start with:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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Hello!
 
I installed Avast recently and have the premium trial version of it at the moment. Every so often, there's a notification that pops up with "Avast! Web Shield has blocked a harmful webpage or file", and some random website. It notifies that it's running through Chrome even when I'm not currently running it (I'm mostly using Firefox). I believe my computer may be infected because I started seeing ads that appear normally where they shouldn't (with a description like ads by deall2ddeualit), and some Firefox addons that enabled these ads that were installed without me knowing about it.
Somewhat related, I allowed a scan from Avast of the computer files while it was booting up and accidentally unplugged the power which turned off the computer mid scan. When I booted it up again, I was entered into something like a temporary account where all my saved documents were pretty much gone. After another reboot, it did the same thing except now it stated that the copy of windows was not genuine. And after a third reboot, everything seemed restored. However, it feels as though start up is somewhat slow now. I'm not quite sure what happened here.
I'm not quite sure where to start, but I believe I need to provide a log? How do I go about doing that?

 

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/545315 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Can anyone suggest the most appropriate settings for COMODO HIPS so that it would work with Avast behavior shield in tandem?
 

Answer:Avast Behavior Shield with COMODO HIPS. Which settings should I use?

U can use safe mode in comodo hips. It should work realy nice with the behavour shield from avast. Well, i would turn off hips totaly if u use comodo firewall and avast. there is no need for hips.
 

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For a week, I have been getting constant alerts from Avast!, and since I updated Malwarebytes, it is also giving me alerts.
 
Avast! Alert: 
Avast! Web Shield has blocked a harmful webpage or file.
Object: http://brozblagrom-c2.com/online/526 (This changes with ever new alert popup, usualy 6 or more will show up at once)
Infection: URL:Mal
Process: C:\Windows\System32\svchost.exe
 
Malwarebytes Alert: 
Malicious Website Blocked
Domain: forteen-meters7.me
IP: 5.45.6.199
Port: 50271
Type: Outbound
Process: C:\Windows\System32\svchost.exe
 
 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16457  BrowserJavaVersion: 10.45.2
Run by Kistoway at 16:17:04 on 2014-06-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3564.1531 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microso... Read more

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/539339 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Q. 1.There is a Heuristic Scale and Test Whole file box in File shield.
Should I Scale up it to high (from normal) and check the "Test whole File" box, for better protection?

Q 2. There are two tabs in File Shield settings, "Scan when opening" and "Scan when Writing"
Should I tick the Scan All files in both Opening and Writing for better Protection? (It will scan all files that are being opened or written in the system but there will be negative impact that IDC)

Q. 3. Should I tick "All Packers" or go with Default packers.

Q. 4. Should I activate Avast Aggressive Hardened mode because I don't like Voodooshield as it shows its Pro Version Advertisement in every Startup which is too much annoying for me.
 

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I get this specific error "avast! Web Shield has blocked a harmful webpage or file
 
Infection: URL:Mal
 
Process: C:\Windows\System32\svchost.exe"
 
Everytime I opened up google, I actually removed avast thinking malwarebytes would remove it, but it didn't. I did multiple threat runs on avast + malware, stuff showed up I got rid of it, yet it's still here. I don't see the error anymore only because I removed the avast, I want to get rid of it could someone help me.
 
I also get something called Nexxtcoup on my google extensions, everytime I remove it, I'll close google and then bam it's back there.

Answer:avast! Web Shield has blocked a harmful webpage or file

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkma... Read more

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So basically I only installed the behavior shield from the avast installation wizard. I was thinking having Kaspersky as my main AV along with avast's behavior blocker is a good set up. However, admittingly I am a novice, and I don't know if these two will clash. So far, everything seems to be going smoothly, but the WD notification icon is displaying that X and is saying I shouldn't have more than one AV installed. Thanks.
 

Answer:Using Kaspersky free with only Avast Behavior Shield installed.

I personally think it should work ok running these 2 programs if Avast is only enabled for behavior blocking.
 

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I'm sure you've seen these topics before...
I need some help about the constant popups avast has given me FOR EXAMPLE
 
Avast Web Shield has blocked a harmful webpage or file.Object:  htp://filesonlinehere.com/sync/?rmbs=...Infection:  URL:MalProcess:  C:\Program Files (x86)\...\chrome.exe
 

 
If there is anything I need to provide, please elaborate and I will be grateful to supply it

Answer:Avast! Web Shield has blocked a harmful webpage or file

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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I recently had to restore from a system image (full restore of C:\ drive where my program and system files are kept, no changes to D:\ so my personal files weren't reset, and probably some temp files and preferences weren't either) and after doing so, and then reinstalling avast onto this system image (the image was made at a time when I had a different antivirus) I encountered a problem with firefox which seems to be something to do with conflicts with it and avast.
Immediately after the system imaging firefox worked fine, and immediately after avast's installation avast worked fine too. The I updated both of them to the latest state, restarted and logged back on. This time when I opened avast to go to google I got a warning about a certificate on google's page being unrecognised (Unfortunately I can't remember the exact wording), But I was able to follow some of the options on the dialogue brought up by firefox and see a certificate related to avast was causing the issues. I tested by temporarily disbaling avast's web and mail shields and opening firefox again, that time it went to google.co.uk without issues. I turned the web and mail shields of avast back on and I got the same certificate problem again.
Eventually I used the "I know the risks button" in firefox and created an exception, which I think might not have been the best way to solve this. Because I still had problems loading other https pages (for exmaple the links to google plus or gmail from the google home pa... Read more

Answer:Conflicts involving avast's web/mail shield certificates and firefox

It's a known issue with avast! from my experience, take a look.https://support.mozilla.org/fr/questions/981937https://forum.avast.com/index.php?topic=161376.0http://kb.mozillazine.org/SSL_Security_Errorhttps://support.mozilla.org/fr/questions/1032509I think the instructions you are looking for are in the first link.

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I keep getting messages from avast saying it is blocking a webpage or file. My task manager shows there are a lot of processes running. My computer is acting really slow now, and it started making buzzing noises, and on startup the fan is making an incredible racket as well. Malwarebytes hasn't found anything. What should I do? I saw other people post, but there were warnings not to repeat these things. 
 
Each warning has three fields, object: infection: and Process: 
usually says http;//f0fff0...... or fa8072 or maybe go.wymedia
 
infection is always url mal
 and process is generally windows syswow64/dllhost or program files....iexplores/exe

Answer:Avast popup - web shield has blocked harmful webpage or file

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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Hi, My laptop keeps getting a popup from avast stating this below Avast web shield has blocked a harmful webpage or file Object:  http://weath4us.info/qOxXS:f<GM///Infection:  URL:MalC:\users\joseph\AppData\Roaming\CrashRep\GUP.exe Joseph is the user of this laptop.  This popup come up whether I'm browsing the internet or just on my desktop in word or something similar.  I have run spybot and only thing it finds is Browser:cache for internet explorer.  I have windows 10 home on a Toshiba Satellite.  What do I need to do?  Do I have a virus on my laptop? Thanks,Joseph   Here is the log info  --------------------------------------------------------------------------- SecurityCheck by glax24 v.1.4.0.32 [01.11.15]WebSite: www.safezone.ccDateLog: 24.12.2015 00:27:43Path starting: C:\Users\Joseph\AppData\Local\Temp\SecurityCheck\SecurityCheck.exeLog directory: C:\SecurityCheck\IsAdmin: TrueUser: JosephVersionXML: 2.20is-21.12.2015___________________________________________________________________________Windows 10(6.3.10586) (x64) Core Lang: English(0409)Installation date OS: 21.12.2015 01:01:20LicenseStatus: Office 15, OfficeO365ProPlusR_Subscription1 edition Timebased activation will expire :84194 minutesLicenseStatus: Windows®, Core edition The machine is permanently activated.Boot Mode: NormalDefault Browser: C:\WINDOWS\system32\LaunchWinApp.exeSystemDrive: C: FS: [NTFS] Capacity: [... Read more

Answer:Avast Web Shield has blocked a harmful webpage or file.... am I infected

Uninstall Spybot from your machine. Then Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.
 
Adware Cleaner Scan.
 
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
 
JRT Scan.
Please download Junkware Removal Tool and save it on your desktop.
 
Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log is saved to your desktop and will automatically open.
Please post the JRT log.
 
Adware Removal Tool Scan.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.
 
 

 
Hit Ok.
 

 
Hit next m... Read more

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I have gotten an error message from Avast when downloading email.

The message says that Avast mail shield cannot scan the emails because
I have an SSL secure connection configured in the mail client, Outlook Express 6.

Both incoming and outgoing server ports have "This server requires a secure connection (SSL)" ticked ON.

I think this setting may be required for att.yahoo.com servers. :confused

Should I just disable the mail guard in Avast?

Thanks
 

Answer:Avast Mail Shield not working with AT&T account and Outlook Express

Have you read this?
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458
 

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Cleaning up my daughters computer - Dell Vostro 260 - Intel I5-2400, 4GB RAM, Windows 7 Home Premium 64bit.
 
Ran Malwarebytes, adwcleaner and CCleaner.  Installed avast free and ran boot time scan.   
 
Now receive continuing popups from avast stating:
 
avast! Web Shield has blocked a harmful webpage or file. 
Object:  hxxp://on-bend.com/b/opt/CB8F9...............
Infection:  URL:Mal  Process: c:\Windows\explorer.exe
 
Also appears that MS Update does not work and some downloads are being blocked.
 
Ran DDS as directed.  Only produced Attach.txt file (Below).  Rechecked and the DDS.txt box was checked - reran but did not produce this file.
 
Thanks in advance!!
 
********************************************
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/10/2012 10:44:31 AM
System Uptime: 1/7/2005 6:12:05 PM (83176 hours ago)
.
Motherboard: Dell Inc. |  | 0GDG8Y      
Processor: Intel® Core™ i5-2400 CPU @ 3.10GHz | CPU 1 | 3101/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 332.036 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart C6300 series
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart C6300 series
PNP Device ID: ROOT\I... Read more

Answer:avast! Web Shield has blocked a harmful webpage or file - explorer.exe

Hi there,this is malware for sure. Please run the following scans:Step 1Please download TDSSKiller and save it to your Desktop.Start tdsskiller.exe with administrator privileges.Accept the EULA and the KSN Statement.Click on Change parameters.Make sure that all available options (except "Loaded modules") are checked and click OK.Click on Start scan.If any threats are found don't delete them but choose the Skip option for all of them.Click on Report to open the log file. (It is also saved at C:\TDSSKiller.<version_date_time>_log.txt).Copy and paste its contents in your next reply.Step 2Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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Hi there, My laptop and i are in deep trouble. 2 days ago, i was trying to download a game from the internet and it got me to this. i was opening a lot of links and pages, installing and uninstalling a lot of stuffs and right now, im in big trouble. There is an ads keep popping up on the bottom right corner of my desktop, and it keep on popping up throughout the day. at first it was a chinese game ads and then it becomes a chinese shopping ads and others. it pops up everytime i turn on my computer, and i wasnt even on the browser and it pops up. soon after that, my antivirus which is avast keep on giving this message 'Avast! Web Shield has blocked a harmful webpage or file URL: hxxttp://js.union001.com/PClick.aspx?AID=19927&KEY=CF3C8B99B339869B0A2895A79B102D884535DEAF40EC8624Infection: URL:MalProcess: C:\Program Files (x86)\t_201601210117\201601210117\lsas.exe.it is so annoying and i dont know how to fix this. I have read through some of the forum here, but still i do not understand what should i do first. would someone please help me. i do not wish to format my laptop please. im running windows 7 X64bit. im very grateful if someone could provide me steps by steps instruction so that i could catch up on what to do and im new here. thank you very much for any of your help.

Answer:'Avast! Web Shield has blocked a harmful webpage or file' with ads keep popping

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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Hello everyone,
 
LighthouseParty had been trying to help me with my problem and suggested that I would post here as he did everything he could to help. Here is our threat link to see what he tried - http://www.bleepingcomputer.com/forums/t/558159/computer-running-slowly-antivirus-constantly-scanning/#entry3555990
 
I have posted my DDS info below. Thanks for anyone who can help.
 
Eric
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420
Run by mark at 16:46:36 on 2014-12-02
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6051.4343 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\... Read more

Answer:Avast realtime shield constantly pops up infections when connected to internet

Hello and welcome.  Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!Please do not run any scans or install/uninstall any applications without being directed to do so.Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.   Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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Hello! Hope I'm in the right place!
 
Last night I was just playing RuneScape and had two safe webpages open, when suddenly my computer restarted on its own for no reason. After restarting, I logged back in and now my Avast! keeps popping up saying that it has blocked a malicious URL, even when I'm not using the internet. Here is what it says:
 
avast! Web Shield has blocked a harmful webpage or file
 
Object: (Various, I will post pictures)
 
Infection: URL:Mal
 
Process: C:\Windows\System32\svchost.exe
 
I have ran Malwarebytes, Rkill, aswMBR, and Avast, all have come up clean except Malwarebytes, I will post my logs for aswMBR and Rkill as I do not know how for Avast! and every time I try to export my log for MBAM it keeps crashing. 
 
This isn't affecting my computer's performance, other than the MBAM thing, but it is very annoying and I hope someone can help me solve this issue. 
aswMBR log: aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2014-04-17 22:32:39
-----------------------------
22:32:39.365    OS Version: Windows x64 6.1.7601 Service Pack 1
22:32:39.365    Number of processors: 4 586 0x2A07
22:32:39.366    ComputerName: DAVIDSIMON-PC  UserName: David Simon
22:32:41.122    Initialize success
22:32:43.930    AVAST engine defs: 14041703
22:32:56.680    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
22:32:56.... Read more

Answer:"Avast! Web Shield has blocked a harmful webpage or file" coming up all the time

Hello,
 
 
I think that you have Zekos (Pigeon) on board:
 
 * C:\Windows\System32\rpcss.dll : 515,072 : 11/20/2010 11:24 PM : d8d58144e133b0d429b69671f1300cb2 [NoSig]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_c7f0e16b547f887d\rpcss.dll : 512,000 : 11/20/2010 11:24 PM : 5c627d1b1138676c0a7ab2c2c190d123 [Pos Repl]

 
Your topic should be moved to the MRT area where more tools are allowed.
 
 
Regards,
Georgi

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Just like what is described in these two topics (http://www.bleepingcomputer.com/forums/t/531503/avast-web-shield-has-blocked-a-harmful-webpage-or-file-coming-up-all-the-time/ & http://www.bleepingcomputer.com/forums/t/537505/avast-web-shield-has-blocked-a-harmful-webpage-or-file-coming-up-frequently/).
 
As in the other posts my laptop restarted itself last night and since then whenever I have been connected to the internet I keep receiving notifications from Avast saying that a threat was blocked:
 
Object:http://getmeegan.info/?e=svon&cht=2&dcu=1&cpatch=2&dcs=1&pf=1&publisher=1091&dd=4&country=AU&.....
 
Infection:URL:Mal
 
Process:C:\Windows\System32\svchost.exe
 
The notifications are all the same and come in pairs(two at a time), I have tried following this guide with no luck (http://necroneurology.hubpages.com/hub/How-to-EASILY-remove-the-svchostexe-Trojan)
 
 
If anyone has anytime to help out I would be really grateful.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 10.60.2
Run by k at 0:16:26 on 2014-06-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.64.1033.18.3986.1200 [GMT 10:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D... Read more

Answer:"Avast! Web Shield has blocked a harmful webpage or file" constant notifications

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/538830 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I have a problem similar to this post ( http://www.bleepingcomputer.com/forums/t/531503/avast-web-shield-has-blocked-a-harmful-webpage-or-file-coming-up-all-the-time/ ) and was hoping for some help.
 
2 or three days ago I started having frequent messages from Avast! about harmful pages. 
Ex. http://tinypic.com/view.php?pic=mt76m0&s=8#.U5n3YfldWSo
 
 
The gist of the message is:
 
Object: hxxp://getmeegan.info/?e=svon&publisher=1091&dd=4&country=US&ind=531952001116606
 
Infection: URL:Mal
 
Process: C:\Windows\System32\svchost.exe
 
Avast! takes me to this page when I click more details on the pop-up: http://tinypic.com/view.php?pic=epoho6&s=8#.U5n4VPldWSo
 
The messages information have been consistent, the same Object, Infection type, and Process.
 
 
My laptop has been fine except I get constant messages from Avast causing me to worry.
 
Thank you for reading this.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 10.55.2
Run by Mumsie at 12:14:48 on 2014-06-12
.
============== Running Processes ================
.
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files (x86)\Launch Manag... Read more

Answer:"Avast! Web Shield has blocked a harmful webpage or file" coming up frequently

Hello and welcome to Bleeping Computer! My nickname is Pystryker , and I will be helping you with your issue today.Before we get started, I have a few things I need to go over with youIf you are receiving help for this issue at another forum, please let me know so I can close this thread.Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.Please do not attach your logs or put them inside code/quote tags. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.At the top of your post, please click on the "Follow this topic" button and make sure that the "Received notification" box is checked and set to "Instantly" This will send an email to you as soon as I reply to your topic, allowing us to solve your problem faster.If any of your security programs give you a warning about any tool I ask you to use, please do not worry. All the links and tools I provide to you will be safe.Please read through my instructions carefully and completely before executing them. I will lay the instructions out in a step by step order to make them easy to follow.Please make sure that all the programs I ask you to download are downloaded to and run from your Desktop.Please make sure you (if you are able) to print out these instructions so that you will be able to refer to them while working on your machine. Part of the solution(s) to your problem may in... Read more

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I have looking at my network shield in Avast! Pro. I've noticed that whenever I open save file prompt I see http://127.0.0.1.:5357/767aa349-1aa1...-01eb939773ce/ spike.
It does not indicate infection and just goes on, is this stuff normal?

Malwarebytes doesn't see anything wrong. I generally get a http://192.168.1.1:5678/igd.xml spike precedes the 127... spike

Avast boot scan also finds nothing
Typing http://127.0.0.1.:5357/767aa349-1aa1...-01eb939773ce/ into Run gets "Bad Request - Invalid Hostname

HTTP Error 400. The request hostname is invalid."
Can anyone else on Win 7 Home Premium 64-bit try this for themselves?

Open a save file prompt and look at your network shield at the same time and see if that connection or a similar connection shows up.

I don't seem to have any weird issues otherwise.

I have attached the DDS stuff

Answer:Weird spike in Avast network shield whenever opening a save file prompt

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help


Quote:




NOTE: We are aware that users sometimes seek help from several Forums at the same time. Unfortunately, this can cause confusion and actually wastes time and resources - yours, ours and other Volunteers across the community. If you have already posted at another Forum, please advise us, or them, and choose just one.




As this issue is being addressed at the Avast forums, this topic is now closed.

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I've got something screwy going on with my home WinXP box, and I'm hoping someone here can point me in the direction of a solution to the problem.
I'm running XP Home, Service Pack 2, on a machine with (according to the properties tag) 960MB RAM. I've been running Avast antivirus, and allowing it to update definitions automatically. At the time this incident happened, the most recent update it had acquired was from yesterday morning.
There was a power outage at my house yesterday morning, lasting for ~2 minutes. I powered the system back on after that, and everything appeared to be working; I mention this merely for completeness of information.
The first symptom of my problem occured yesterday afternoon. I heard the little 'ding' sound made by a download finishing, during a time where I had no downloads running, and within a few minutes of this, my system seemed to grind to a halt. Anything I already had running would continue to work, but I couldn't open anything new, including the windows task manager, nor could I get new pages to load in the copy of Firefox I was running. I was planning to visit my parents' house at that point, so I powered the system down and took it with me. I had to manually power the system down (done via the on/off switch just above the power cable socket); the attempt to shut the system down fell victim to the same halt as everything else.
For the record, I may have had Spider Solitare up when I heard the ding, an... Read more

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Hi,

I've just installed Avast! free antivirus on my Windows 7 PC. The installation installed something called the Mail Shield. Is there any point in having this turned on if I only access my emails using Yahoo's webmail service? Does it only scan mail if I use a client such as Windows Live Mail 2011?

Thanks in Advance!

Answer:Do I need the Avast Free Mail Shield if I use Yahoo Mail online

You don't need it if you are using a web based mail like yahoo. You can do a custom install of avast and untick the mail shield.

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Hello i tried a couple of anti spyware and it says it cant remove Memory Shield and Bowser Home page Shield anyone know how to remove them, Thanks...
 

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Hi,

I ve tested XP (32 bits) and macbook osx 10.6 and they worked.

Only Windows 7 Ultimate (64bits) doesn't work even the HS Status: Green (Connected) on the task bar.

I followed this instruction:
CONNECTION PROBLEM FOP HOT SPOT SHIELD






Quote:
Hi,


a. Do you get any error message while you try to connect?
b. Is it a wired or a wireless connection?
c. which version of hot spot shield are you using?
c. Are you able to browse the internet when you try to connect this application?

It is a possibility that one of the installed third party application might be causing the conflict.
You are required to perform a clean boot to find the program that is causing this and then disable or remove it.
Here is the procedure to do it:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission.
If you are prompted for an administrator password or for a confirmation, type the
password, Or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.

If the issue is resolved check which third party is causing the problem, referring the link given below:
How to Troubleshoot a Problem by Performing a... Read more

Answer:Hotspot Shield and maybe DNS Look up problem?

Can you connect to the internet without the Hotspot Shield application? Additionally, if you go to Internet Explorer's Internet Options (Control Panel --> Internet Options), then click on the "Connections" Tab, and then click on "LAN Settings", ensure "Automatically detect settings" is the only thing checked in there and nothing more.

Apart from that, another question is did this application ever work on this Windows 7 PC? Also, you mention the Windows 7 PC uses a static IP whereas the laptops use wi-fi access via your router; is the Windows 7 PC connected to this same router?

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Hi,
I have a problem with Security Shield Problem, last night on my monitor suddenly appeared to me a message of Security Shield, which tells me that on my PC there are a number of viruses, Trojans, etc... I read on the net which is like a virus, but I do not know how to delete it and do not even understand how I've done to make it, I preferred to call you because I am afraid of making trouble. The Security Shield brings out a lot of popups on my PC and it makes me very difficult to work on the PC.
Thank you so much for your help.
Vash

Answer:Security Shield Problem

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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I don't have it Installed anymore...Somehow it got deleted when I was trying to get rid of a lot of spyware.

When I try to uninstall some programs Via Add/Remove Programs I get this message "InstallShield{R} Setup Launcher has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost. ---close---

Answer:Install Shield Problem

Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.

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Hello,

A program called security shield has installed itself on my computer and I need help getting rid of it. I tried installing Spywar Doctor bby PCTools but it wants me to pay for it.

I am not a techy person so I'm not sure what sort of information you need. I am using a Studio Dell computer and the windows software came with it (from the online Dell website) so I'm sure it's legit.

I got the computer about 4 years ago so I'm guessing it is Windows Vista? I cant tell but if you tell me how to check I can let you know.

Lastly, I'm new to this forum, so I dont know how it works. Will I get notified when someone replies?

Answer:Security Shield Problem

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and
Quote:




Having problems with spyware and pop-ups? First Steps




a link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I have AVG FREE 8.0 and it has been fine up till now but when I go to use Google or any other search engine the green tick has disappeared and is replaced by a grey question mark and the box pops up and states that AVG search shield was unable to scan the page. I have made sure that the option in the AVG user interface is ticked ok I am using Internet Explorer 7 Can anyone tell me what has gone wrong?Should I uninstall AVG and reinstall it ?Any advice would be most welcome cheers Ray

Answer:AVG 8.0 Search Shield problem

Have you done the usual antimalware scans on your computer, ray27?

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Dear All.

I have windows 7 test purpose from moth ago and I am very happy with this operating system because it's very speed and not heavy such as windows vista , however I get first problem during install Hotspot shield VPN program then I get ( TAP VPN device ) massage then when I open the program I cont see the program in task bar icons !!!!

Please tell me what I have to do to work this program and to fix this massage?
I waiting your reply as soon as possible

Answer:Hotspot shield problem

possible that the program isnt 7 compatible... or... clicking the little arrow next to systray shows hidden icons.... not alot of spec info on the site itself.... hard to really say... try uninstalling and then installing under Vista compatibility, and run as admin

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This thing called security shield is totally taken over my computer can not do anything without it coming up constantly!!! I need to learn how to DELETE IT IMEDIATELY!!!!

Answer:I have a problem with security shield

Have you tried this guide?

http://www.bleepingcomputer.com/virus-removal/remove-security-shield

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Hi,

I have a problem of a my security shield keeps on popping up on my desktop and Im unable to uninstall it and I can't seem to find its folder. Everytime I delete the files it keeps showing up after I restart my PC. Please help me....

Im using Windows XP.
 

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I'm having a difficult time installing ati's catalyst on my old VAIO running XP-pro and keep running into errors (setup failed to run installation: (0x80040707). looking around on the web, it seems like this might be a problem with install shield, but i can't find a place to download and reinstall install shield itself.

Any thoughts?
JTN
 

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hi wondered if anyone can help...just downloaded avg free 9.0 and all components are working correctly except it keeps saying that resident shield is not active. no matter times i manually set it to active it still says the same thing. restarting pc hasn't made any difference! any suggestions welcome!Thanks

Answer:avg resident shield problem

Have you clicked on the resident shield and at the bottom left there is a little square to be ticked to make it active.Then press save changes.

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Hi. I have a problem with some of my icons. I am unable to change them. They are just a green, blue, yellow and red shield. I'm attaching a picture of the icon. What can I do to make the icons "normal" ?

Thanks.

Answer:Icon problem, shield

What programs are affected by this?

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We have an XP Pro user that installed Antispyware Shield 2.1, and it acts like spyware itself. We are not seeing it on the program list but it appears to be running in the background. When you click on the icon on the taskbar, it brings up several IE windows. It is not listed as a startup item. I've Googled this and come up with nothing but sites hawking this suspicious product. I'm trying to get it out of there. Ran AdAware and Spybot and rebooted. Keep getting this stuff coming up. Any help out there????
 

Answer:Antispyware Shield 2.1 problem

Click here and then scroll down to and click on hijackthis self installer to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

 

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HI

I Followed the instructions to remove security shield with some difficulty.

1. I installed mbam via a flash drive, and then was able to install it in safemode. When I ran it there were 2 objects and it said it was a TROJAN FAKE ALERT... which I removed.
2. I then installed Old TImer and attach a copy of that notepad.

I then started having memory crash dumps after about ten mins of being on computer, so memory must be affected.

I have tried to do as suggested... and i have done the defogger, the dds... but the attach.txt does not come up on my computer. only the other file which is attached.
Gmer will not work, once it hits my shadow file.. it crashes.. and after 3 times, twice it did memory dump... last time it just closed off.
I have backed up onto an external drive all the computer files as suggested also.

What is the next step that I should take please?

Answer:SECURITY SHIELD PROBLEM

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

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i'm running windows 7 64 bit. and when i try to run the program Hotspot shield i get the following error: what to do?

Answer:Hotspot shield problem

I'm using HotSpot Shield on a x64 system, never seen that dialog.

Maybe you should try to uninstall it, then download the latest version here and reinstall. After reinstall it sits nicely in the notification area. You can connect, disconnect or go to properties by right clickng the notification icon and choosing an option.

Kari

HotSpot Shield disconnected:

HotSpot Shield connecting:

HotSpot Shield connected:

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Hello. PCSS requires an upgrade from 2007 to Deluxe 2008 for $20. OK. It requires uninstalling PCSS 2007 first, which I am unable to do. Their live chat couldn't help and told me to call support. Support sent me a set of 6 things to do and sent 3 emailed downloads to do them. It involved uninstalling PCSS 2007 first, which I am unable to do. The error message (using control-add/remove) is simply, "Download error, click OK to abort installation." Attempt to get help from PCSS have not helped. Email told me to use live chat. Live chat told me to call. Support is closed for the weekend. In the meantime, I have no virus protection. Can anyone tell me how to get PCSS 2007 out of my system (and life)? If I can get it out, I believe I'll be able to install PCSS 2008. Thanks.
 

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I need help this security shield program just keeps popping up and I can't get rid of it.EDIT: Post split off from "How To Remove An Installed Program From Your Computer" mini-guide. ~BP

Answer:Security Shield Problem

See this:

http://www.bleepingcomputer.com/virus-removal/remove-my-security-shield

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Is this a scam? I bought it and now am having many problems. Is this something I can get help with here ?

Answer:problem with The Shield Deluxe

http://ezinearticles.com/?The-Shield...xe?&id=1846892

According to the link above, The Shield Deluxe program is legitimate, but that there are illegitimate versions out there. I suggest uninstalling it and getting one of the more mainstream antivirus programs (The sticky at the top of this forum has lists of legitimate antivirus programs).

If you want to make sure you got a legitimate version that doesn't include malware, I suggest you go to the Virus/Trojan/Spyware Help forum and post a new thread there (be sure to read and follow these instructions and post all the requested logs in your thread). If you have any problems running any of the steps, just skip them and make a note of it in your post.

Also, be patient with the analysts as they are very busy and it might take them a while to get back to you.

NOTE: After reading all the user reviews on download.com, I have come to the conclusion that this program just has a horrible reputation of hogging system resources, is a pain to uninstall, and has horrible customer service. Again, I suggest you go with one of the more mainstream antivirus programs.

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With my new laptop i used Mcaffe till the free trial ran out then i removed and decided to go with security shield, the problem is everytime i use general websites this anti phising filter comes on and sais this webpage is used for stealing credit card numbers, pin-codes, passowrds and other personal data, then it gives this webadress.....

http:// googleads.g. doubleclick .net /pagead/test_domain .js (seperated so the link doesnt work)

After this it gives u an option to allow or deny
so i click deny, (the operation will be blocked), but most website i go on it keeps coming up, it even happened when i came on here on the homepage. Also i have added on a few add ons from mozilla to increase my privacy etc. I have noticed that eevry site where there may be a google advirtisement tht would usually there is now gone so its obviously to do witht he link on the page but i cant stand the noise and having to press deny nearly every site i go on.

I have a feeling it could be to do with the firewall but not to certain.

Answer:Security Shield Problem

Hi, would you provide a link to the Security Shield product you have installed? Also what Operating System you use.

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As your may of rembered i recently had to format my PC and when i did i throught i might as well install SP2. So i did but ever since i formated my AVG Residient Shield never seems to run when i start my PC. I don't know if SP2 is the problem but i have tried re-installing it and i am out of ideas.

So any ideas will be very helpful

Thanks
 

Answer:AVG Residient Shield Problem

is it updated?
 

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My computer is still terrible after using Personal Shield Pro Uninstall Guide. All programs are missing. When I try to re-install Malwarebytes, or Ad-Aware, or Spybot, I now get a message during set-up that ACCESS IS DENIED.
Please help

Answer:Personal Shield Pro problem

With the information you have provided I believe you will need help from the malware removal team. Please make sure that you read the information about getting started first.Then start a new thread HERE and include or required logs.Including a link to this thread will be helpful. Good luck and be patient. Help is on the way!

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I have a fairly serious problem with installing/uninstalling programs. The Install Shield Wizard starts, with the message "Please wait etc". The bar moves across to the left but then freezes once it reaches the end. After a wait, it disappears and then a new dialogue box appears, which simply contains a red cross and a button saying close. Thats's it.This is a fairly serious problem - I can't unisntall anything using the application's uninstaller or Add/Remove programs. Worse, I can't install any new software, at least nothing that uses the Install Shield Wizard.I'm assuming the application has somehow got corrupted or something - is there any way I can repair it? I have a full Windows XP CD.

Answer:Install Shield problem - Windows XP

Make sure you are logged on as Administrator.

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Hi there, i need a fix... i m using hotspot shield free version (latest version )and default settings... 64 bit windows 8...no other proxy software installed...but after installing hotspot shield , it worked flawlessly for one day but after that it often gives me this error on every website it redirects to this website
"anchorfree.us/srdr.php"
i have tried blocking this website but no luck so i uninstalled the software and reinstalled it but problem continues... any idea what to do? how to stop this redirect?? i urgently need a free vpn and hotspot is great..

Answer:Hotspot shield problem in my windows

This website is from the your program (hotspot shield free) you use so I would suggest you also contact Hotspot shield to ask for help .
So the "redirect" is not so strange if your get an error.

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Whenever I run an install it always ends with an error message saying it failed to remove certain installation files. Simlar thing when running uninstall. I don't seem to be able to get a clean uninstall and if I try to reinstall a program it says it is already there.I have been manually deleting stuff up until now but is there a way of restoring the install/uninstall shield so it works properly or is there something else wrong ??????

Answer:XP Install/ Uninstall shield problem

Put your recovery disk in and do a full OS reinstall it's the best way to get rid of a problem like this back up all your data.

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I have Windows xp sp3 and i installed Hotspot shield from anchorfree website. I tried it the first day and it worked fine, everytime i entered the shortcut on my desktop, it opened a new browser window or tab and it said i was connected. I turned the pc off and the next day it didn't work. Sometimes it gives me the "page can't be displayed" message, and sometimes it tries to connect and it can't. I have Avira antivirus installed.

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trying to load AVG and get install shield engine (ikernel.exe) could not bee installed.system cannot find the file specifiedanyone an idea how i can resolve.thanks

Answer:install shield engine problem

You should find it on the u$oft site where it would be available as a download.

7 more replies
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Everytime I load up my computer I get an error active shield says some component's are missing or might not have been installed properly. Please reinstall active shield. What can i do to fix this? Where can i get mcafee active shield without having to purchase it to fix this problem? I downloaded mcafee virus scan so I have that but I still can't do anything till i get the active shield working.
 

Answer:Mcafee Active Shield problem.

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Hi all,Today I had a problem with my McAfee spamkiller which was resolved with online help from McAfee. I was insrructed to update my version and it worked. Simple.....Later todat my PC became VERY slow so I looked in my task manager and found that McShield.exe was using almost 100% of my CPU leaving my PC useless. After about an hour or so it just stops and everything returns to normal.I cannot back in touch with McAfee surrport for what ever reason and I have found myself a bit stuffed.I have run Spybot and all my McAfee programs and found no problem there.PLEASE HELP.THANKYOU IN ADVANCE.

Answer:McAfee - Mc Shield problem cpu running 100%

Probably best thing to try first is uninstall it completely then re-install it again. See if that makes any difference.

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Not sure where to put this topic.
I've been trying to install an mp3 maker on my computer. When it begins to install it locks up. The error message is "An error occured while launching the setup. The remote procedure call failed." I installed another program as a test and the install shield wizard worked fine. So why won't it work with this particular program?? Thanks

Answer:Problem With Install Shield Wizard

It may just be a bad dowload. Try downloading the program again and then reinstall.

This can also occur if you have an older version of the program already installed. Uninstall the old one before installing the new one.

Another thing you can try is rolling back from IE7 to IE6 and then reinstall.

Are you logged in as Administrator while trying to install?

Maybe try installing in safe mode.

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WinXP Home SP2. I installed AVG on this PC yesterday and it installed just fine, no errors, no pop-ups, no weirdness, nothing. This morning, I power up the PC and see the AVG icon in the system tray has ye olde red exclamation point. Assuming it was an update issue, I manually started the update process which finished w/o incident, no errors, no pop-ups, no weirdness, but the "!" persists. So I poke around.... the attached screen shot says it all... I'm going to uninstall and re-install, but in the meantime, if anyone has any input or thoughts, feel free to share. :-D
 

Answer:AVG8 - problem with Resident Shield

No driver for the resident shield? :-D Probably was DUI and was arrested. :-D

Yeah, good thing to remove and re-install AVG.

Had recently some issues with AVG. I removed it and re-installed AVG. It installed without a hitch but when I opened AVG, there were NO COMPONENTS INSTALLED .... as in the whole darn AVG box was EMPTY!! Removed and re-installed yet again. *sigh* All together had to remove and re-install about 4x in the last few weeks!
 

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Bad week. Last week uninstalled and installed AVG free 4 times with various problems(license verifiy) 3times Now I can not get Resident Shield to activate I tried turning off ,then on ,but same problem !any help out there ?
 

Answer:avg free problem with resident shield

Hi and welcome

This may or may not be malware related...but I see that you have been refrerred here from the software section, so to rule out malware we would require you to follow thru the below then post back with the requested logs:

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloadin... Read more

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I've been having an issue lately with new installing Symantec Endpoint Protection on some of our new clients. The Installer we run automatically adds the client to our management server under a default group. Then I would go in and sort everyone out. But I've been having a problem as of late, the client seems to know what to point to (under troubleshooting I know that it's pointing to the right place), but it says the server is offline and doesn't connect and I don't have any dot on the gold shield.
 
I've tried to import the communication settings, but that won't even work. I'm at a loss here, what should I do?

Answer:Symantec green shield connection problem...

Not many members here use Norton (Symantec) products, especially servers. If no one replies with any suggestions, you may want to contact ...* Norton (Symantec) Live Chat Support* Norton (Symantec) Phone Support <- requires completing a form to obtain the phone number to call a Norton agent* Norton (Symantec) Product Support* Norton Community Users Discussion Forum

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Please can somebody help.

I have AVG version 8.5 (Professional), and the tool bar is telling me that there is "Limited Protection", when going into the program and checking the box so that is it on, the tool bar will still say "Limited Protection", when going back into the program the box is unchecked again.

Can anyone shed any light to why AVG isn't holding settings?

Or can anyone tell me if this needs to be on?

This is running on a machine running Vista Home Premium

I have checked (just in case) that Windows isn't conflicting, but everything seems fine.

Any help would be very appreciated.

Other items running:
Spybot - Search & Destroy
 

Answer:AVG Professional Active Surf Shield Problem

Hello have you tried reinstalling it ?
 

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When I log onto to my operating system windows xp I am now getting the message that Mcafee Active Shield has found a suspect file and it advises to do a virus scan pronto however on doing this it finds nothing, had a look around and followed various advice but still nothing help, have downloaded hijackthis log, grateful for any help. Thanks
Logfile of HijackThis v1.99.1
Scan saved at 20:48:39, on 28/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\McAfee.com\VSO\mcvsshld.... Read more

Answer:Problem with Mcafee Active Shield message

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1. My component supports Windows XP platform with Service Pack 3 only. I could find the option to select Windows XP as supported platform but I cannot find where to specify Service Pack 3 option.
2. My component has to install both 64bit and 32bit binaries to target Win 7 system at Program Files and Program Files (x86) respectively at same time. How can I achieve this?
3. Add/Remove entry of my component has to display different entry name depending upon the installation mode(eg. Software Mode/Hardware Mode).

Can anyone help regarding this.
regards,
Srikant

Answer:Install Shield : Problem in creating an installer.

Hi can you tell us what it is your trying to install and have you checked the microsoft site to see if it is compatible with win 7 Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
also this Make older programs run in this version of Windows
Make older programs run in this version of Windows

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I have a Compaq Windows XP. I ran a system recovery and then I installed Webroot Antivirus Spysweeper 2010. There's a panel that comes to the lower right part of the screen, it says: [Webroot Antivirus - The internet communications shield has blocked access to: here4search.com] It shows other websites, this display comes up even when i'm not trying to enter these websites. I don't know how to stop it. I want this to work without notifying me everytime when there's no need for me to do anything. I clicked on "Options" & then "Shields". It said: [Shield Alert Method] I had 2 choices: [show notification above system tray - displays alerts in a small window above the system tray - lower right corner of your monitor]. Second choice: [open the program to show alert details - displays alerts in the main program window with alert details]. Either way it still comes up. It wasn't like that before the system recovery. I clicked on "Help" & "Setting Shield Options". It refered to the 2 choices I already tried:
[Changing the shield alert method -
When the Webroot software detects activity related to any of the shield
settings, it displays an alert. Alerts that require immediate attention always
open in a separate window and cannot be changed. Alerts that do not require
immediate attention open in a pop-up window from the system tray; if desired,
you can change the alert method so that the program opens and shows al... Read more

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I have tried to remove Active Virus Shield in order to install PC-cillian. The new virus program tells you to that AVS must be removed before proceeding with the installation. However, when I or the program tries to remove it, I get a message that tells me that avs[1].msi cannot be found. When I try to remove it from Add/Remove Programs in the Control Panel, I get a message, "This action is valid for products that are currently installed."

I contacted AOL. They told me to use Windows Clean-up Installer. I did that as well as run searches for AOL and Kaspersky, deleting every reference that was found. There are no longer any files that result from the searches and the Clean-up program apparantly did not get all of AVS removed. When I go to Add/Remove, I still get AVS coming up. Trying to remove it does not access the Change/Remove program, only gets the error message. I am experiencing the same thing with the AOL Advanced Toolbar. These AOL programs are harder to get rid of than a virus or trojan ... which is what they are I guess.

I have tried to relay this info to AOL but I am not getting any response from them since their initial reply (3 tries so far). Does anybody know how to get this AOL crap off my computer short of doing a reformat to the hard drive?

Thanks
 

Answer:Active Virus Shield/PC-cillian problem

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Trying to install Mavis Beacon teaches typing Ver. 17 Deluxe on XP SP3. Keep getting this message:Error 432 Unistall Shield in use close unistall shield and restart setup. Any ideas?
 

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I can't get rid of this bugger. It loads on boot and displays "Security warning: your computer may be infected with harmful or unwanted software!". When you click on it, it loads IE and fakes a malware scanning program or something like that.

I ran a SpyBot, AdAware and MS Defender and they say the machine is clean, as does my Symantec. Clearly that's not the case.

Can anyone help? I think ?ervices.exe and "spoolsv.exe -vt yazb" look fishy.

Here's a HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 4:59:24 PM, on 11/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\AOL\1133320969\ee\AOLSoftware.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\... Read more

Answer:Malware Problem - Red & Yellow shield in system tray

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hey i need help i have a trojan horse

avg radiant shield comes up and it says i have a treojan horse and it says to run avg for windows and i run it and it cant find any viruses

and i ran hijack this and this is my log file for it

Logfile of HijackThis v1.97.7
Scan saved at 8:04:46 PM, on 6/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\desksite\bin\cma.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Master Chief\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {AA58ED... Read more

Answer:[Solved] Radiant shield from avg free edition trojan problem

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Hey, i posted in the web and email section of this forum about ie7 on my laptop not wanting to connect to the internet, but i am connected.

i found the problem. It was the kaspersky anti-viris personal and system shield.

Everytime i want to launch the ie7, i have to close these two programs.

Is there anyone esle using these softwares?

How do i fix it to allow ie7 to run without closing the program?
 

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I Created installation setup using Install shield 2014 - Basic MSI project. After installing my exe, manually I removed some(dll) files in installation path. Then Repair using exe. If you see in control panel(Programs and Features) the size is increased (compared with Initial size). Is this excepted behavior ? If yes, let us know the reason behind this. If No, Please guide us to resolve this issue.
Ex : First time installation size was showing 20 MB in control panel and manually I removed some(dll) files in installation path and then performed "Repair" through setup. Then the Size was increased to 30 MB.

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Hello. My computer was recently infected with Security Shield. I don't know what version it is; it simply identifies itself as "Security Shield" whenever its warnings pop up, so perhaps it's the original.

Whatever it is, the forum guide did not work. I have Windows 7 Home Premium and I followed the appropriate steps given on the forums for Windows 7 for removing Security Shield to the letter. However, Malwarebytes did not remove it. In fact, it didn't even show up when I ran a full scan. (My version was outdated so I had to update it first, but after that the scan took about an hour and a half, and I feel I should note that Security Shield also made no attempt to stop it as the guide warned it might. Additionally, when I ran RKill beforehand it didn't detect any processes to terminate or remove; nothing showed up in the log.) It did detect 13 other threats though, and I figured that perhaps the malware was labeled differently, so I went ahead and took care of them. I then restarted my computer as per Malwarebytes' instructions (and which the guide said to do) so that it could finish and I could move on to the next set of steps (which I believe was to download a program to allow me to access my HOSTS file and delete it). Imagine my dismay, then, when Security Shield almost immediately booted up afterward, and the same insidious messages from it kept popping up, as well as blocking me from accessing executable files or using the Internet as it did... Read more

Answer:Infected with Security Shield; forum guide failed to solve problem

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next t... Read more

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i was scanning for viruses with Avast! and it popped up and said that some DLL files were viruses. i scanned them again and it said that they were clean. i tried to restore them, but they were System32 files and when i tried to restore them, it said i didnt have permission. I tried to open Avast! right now so i could check what the files were called but it wouldnt open! Whats happening?
 

Answer:Avast!: System32 files stuck in the Virus Chest! Now Avast! won't open.

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avast free with online armor or upgrade avast? is it worth upgrading avast cos i dnt feel people should have to pay others jsut to protect there computer
 

Answer:Avast Free with Online Armor or Upgrade Avast Internet Security?

i suggest 360TS+OutPost firewall.
 

7 more replies