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Toshiba Satellite C650D Black screen after Toshiba logo

Question: Toshiba Satellite C650D Black screen after Toshiba logo

Hi,
My laptop cannot tell me any post after the Toshiba logo just black screen. Cannot get into the bios or anything... These are the things I have tried:
Taken hard drive out,
Taken ram out and only tried one..
Taken Battery Cmos battery out for a few minutes..
Had a look at the motherboard and fan is not even working when I turn it on..
I have taken the cpu and put it back in..
Defiantly Sounds like the motherboard problem but want to know if its just a chip that needs to be replaced and soldered.. If anyone has any ideas that will be awesome.

Thanks

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Preferred Solution: Toshiba Satellite C650D Black screen after Toshiba logo

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I have a satellite notebook and I recently installed 3 programmes and I was asked to restart. On restarting, the Toshiba logo appears and then the screen goes blank, it does not load any further. The HDD is not running but power is on. Thank you

Answer:Booting issue on my Satellite - black screen after Toshiba logo

Hi

And which programs have you installed?

Can you start the unit in safe mode?

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Help! when I switch on the Toshiba logo comes up then the screen goes black and I'm left with a cursor flashing in the top left hand corner. Nothing seems to work, keyboard appears locked although CTRL, ALT & DEL does reboot it. Was working perfectly one day then like this the next. Any ideas?

Answer:Portege 7010ct shows Toshiba logo then screen goes black

Hello

Can you start the unit in safe mode? Which operating system you use? Are you using it for a while or is this first start after installation.

Please write a little bit more. If you give more info and detailed description it is easier to understood what the problem can be.

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I bought a bluetooth adapter for my Toshiba c650d. I put it in the usb port but the computer doesn't seem to recognize it.

I have windows 7 64 bit.

I went to:
Control Panel\Hardware and Sound\Devices and Printers

Selected add new connection and I got an error message that said:

Bluetooth is not ready.

Anyone have any answers?

bob
 

Answer:toshiba satellite c650d bluetooth problems

You need to install it's driver which, if not supplied with the device, should be available to download from the manufacturer's website. Without the manufacturer's driver, Windows has no way of knowing what the device actually is and therefore can't recognize it.
 

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Hi,

The problem I encountered with my laptop is when I push the power on button the "Toshiba Leading on Innovation" appears then after that the screen went blank. It does not proceed to windows but the laptop has power. My OS is Windows Vista Home Premium. Please I need all the help I can get as I need my laptop for my studies.

Thanks and Best Regards.

Answer:Re: Satellite A300-1BZ Blank screen after Toshiba logo

Windows may be corrupted. Have you tried booting from a Bootable CD? For example, try the Memtest ISO from www.memtest.org

Directly after you see the Toshiba logo, press F8 a few times to access the Windows Boot Menu, and try booting into Safe Mode.

If you can get into safe mode, run CHKDSK C: /F to check for file system errors, then reboot normally.
If that doesnt work, then go back into Safe Boot and restore the PC back to a previous state using System Restore.

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Hello! C:

My Satellite A500-1F7 doesn't start up anymore- when I try to turn it on, the Toshiba-logo appears, but a few seconds later, the screen goes completely blank. If I press F2 while the logo is still shown on screen, the setup menu opens. F12 works as well.

At first I thought my laptop just needed a new battery, since it had been urging me to change it for quite some time and the battery-led was out. Now I got a new battery - still doesn't work.
If anybody has an idea, what the reason might be or what I could do to fix it, please help me!
Sadly, I am a total computer-noob.

Thank you very much for taking the time to read all this!

Answer:Satellite A500-1F7 - after Toshiba-logo the screen goes completely blank

Oh my gosh!
*Update:* The CPU fan suddenly turned on, so I decided to wait and see. After about an hour, a loading bar and "? Microsoft Corporation" appeared on the screen. Also, my laptop made very high-pitched bleeping noises. And now, another 37 minutes later, it seems to be back to normal.
*PATIENCE DID THE TRICK!!*

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Hello, I have this problem with Toshiba satellite A300.

I deleted many files and folders from my C and E drives. On restarting the computer, it only shows the Toshiba logo then a blank screen slightly gray on close inspection. Whenever I press the CRL + ALT + DEL keys, the computer restarts and behaves in the same manner.

I have tried using an external monitor but there is no difference. On trying to boot using a CD/DVD, same behaviour happens, it won't boot from it and screen remains blank after the Toshiba logo, I have even tried changing g the boot order but to no avail.

What could be happening?
Thanks in advance.

Answer:Re: satellite A300 screen goes blank after toshiba logo, won't boot from CD/DVD

Hi,

It looks like you removed system folders and Windows doesn't boot anymore. Have you tried to restore the factory settings from hdd image or recovery disk? Or make Windows copy installation... It's easier to reinstall it rather fixing the problem.

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Hello

I have Toshiba Satellite C650D notebook i want to know that when i go into recovery menue by pressing F8 i can not find the toshiba recovery option there as before the installation of windows.

The hidden recovery disk which is of 10GB still has the data of 10GB
How can i access this to recover my factoryt settings?
Can i rocover from hidden partition now or it is corrupted?
if corrupted how can i purchase online backup recovery from asia pacific region?

i found the link on the forum to purchase recovery disc but it is for euorope i want to find it in asia pacific region??

Answer:Satellite C650D - pressing F8 i can not find the toshiba recovery option

Hi

If you are not able to recover the notebook using the HDD recovery, then you will have to recover the notebook using Recovery disk.
It seems that you didn?t create the disk in the past? right? Well, this was not a good idea?

However, the Satellite C650 is European notebook series. Right?
In such case you will need the Recovery disk for the European series and this can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

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For the past week or so my Toshiba satellite laptop has been getting slower and slower to boot up and then will periodically freeze every 10-15 min for 3-5 min. I've uninstalled the mcafee program that started the issue, installed all updates, cleaned the hard drive and have run every diagnostic I know of and it just gets worse. Being in safe mode with networking does not make a difference. My wireless driver has also stopped working. When I run the startup repair it tells me that there is a non communicating external device (when I have nothing attached to the computer). Currently my computer has been booting up for three hours and has only progressed to the welcome screen. Please help!

Answer:Toshiba satellite c650d takes hours to boot up then freezes

Establish a Clean Boot, check the logs and System Resources, test your hardware and the other Troubleshooting Steps for Windows 7 to go over your install thoroughly.

If this is the factory preinstalled Win7 then it's the worst possible install one can have of Win7, smothered by bloatware and useless duplicate utilties with better versions built into Win7. To get Win7's native perfect performance I would do what most tech enthusiasts do and Clean Reinstall - Factory OEM Windows 7 following the steps in the blue link tutorial closely to get it perfect.

Until then I'd Clean Up Factory Bloatware.

If you still want to proceed with the crappy Toshiba preinstall then you can also try Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

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the other day it was working fine turned it off then went to get back on later on and I turned it on the TOSHIBA welcome screen comes on then the next screen is black with the little white - in the upper left conner then there will be white flash then whole screen turns black nd nothing does anyone know what has happen??????????? And How to fix?

Answer:Toshiba satellite screen went black ?

It sounds like a disk error or start-up error - take it back if it's still on warranty because you probably need to reformat (delete everything) and reinstall Windows.

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I have a just barely 6y/o Toshiba satelliteA135-S4666. Few says ago was working perfectly fine, now the screen footed blank after a few seconds of turning on. It's still running and sometimes i can get the screen back on if i move it back and forth.
That at least gets me to believe maybe a wire is just loose and not the graphics or motherboards. I just need some directions on were to go from here.
 

Answer:Toshiba satellite screen goes black.

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Hi everyone, I'm very sorry if this has been asked and answered before. I have a Toshiba Satellite L305 series laptop running windows vista home premium. Last week I got a blue screen that I didn't read in time so I don't know what it said, and then it shut down. I tried to restart it but only get to a black screen with a moveable white arrow. I tried using windows startup repair, it gives me a white bar at the bottem that says loading files then the windows copyright screen but then just does the same thing and goes back to the black screen. I've tried booting in safe mode, booting with last known good configuration, and system recovery. I've also tried using a recovery disc, that I had to buy from toshiba b/c I lost my disc in a move, to no avail just the same black screen. Any help would be greatly appreciated. BTW when I put the recovery disc in you can hear the disc spinning and the fans working until it gets to the windows copyright page then everything dies down and black screen time.
 

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Alright, so im not sure if this is software or hardware issue, but my satellite restarted for an update about a week ago and turned back on with a black screen. I tried taking the battery out, pressing the power button for 60 seconds, restarting it, starting in it safe mode, factory resetting it on startup. Nothing. Sometimes the fan will be running, then the machine stops. Sometimes it will just run and stay on the black screen. Sometimes it will start up and the power button wont even be lit, but the fans, and the led for caps lock will be on. Is it time for a new computer, or is there a way to fix this?
 

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Hello,

My Toshiba Laptop is stuck at black screen after I was disassembling it. I was opening it because I accidently resetted the bios security settings to default. Suddenly the bios password box is opening while booting and wants a password. After searching the Internet I found out that my laptop wants the supervisor password which I don't own. Couldn't call Toshiba Support because I temporarily have no phone. So I decided to open the laptop to reset the CMOS. Removed the battery and fully disassembled the laptop till the motherboard was naked. Then I found the CMOS jumpers. But there where four of them and I couldn't find any instructions for four jumpers so I decided to close the device. After fully reassembling it I turned it on and the screen was all black. Only the white LED was on and the light round the power button. Tried many instructions from the Internet again but nothing works. Not even the USB ports seem okey cause when I insert a stick in all of them the lights for 'stick is working' are out (my USB sticks got LED's) Then I linked my laptop via HDMI to a friends TV. No signal. I'm crushed. Help me pls!!!!!!!!

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I bought a VGA cable to connect my laptop to my TV in order to mirror what ever is on my laptop screen. My TV did not pick up anything when I checked the Sources.

I opened the "Action Centre" on my laptop and selected "Project". I changed the current setting of "Duplicate" to "Second Screen Only", this caused my laptop screen to go black when the VGA cable was connected. When I disconnected the VGA cable my laptop screen came back on. This frustrating because I want to change it back to "Duplicate" but it is impossible to navigate while the VGA cable is plugged in because of the black screen.

note that when i changed it to "second Screen Only" my TV still did not pick up my laptop.

any solution for this?

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Hi everyone. Im new here and was wondering on, how do i get the screen back, as I've just changed the screen ribbon on toshiba c660 as my old ribbon had broken wires. Everything works and can hear the fan etc but no screen. I noticed though that if i shine a light on the screen i can see the background. Im not computer minded but need help. Thanks
 

Answer:toshiba satellite c660 black screen on xp

Hi mw_86 and welcome to TSG.

Have you tried an external Monitor ? I would do that first if possible and if it's display is good carry on below.

With those symptoms if that model has an Inverter I would try switching it with a known working one.
You should find some on Ebay. (I've had good luck even with used ones).

If it does have an Inverter it could be the backlight instead but that's usually much more difficult to replace.

If it's an LED model (ie no Inverter or Backlight) I would guess either the LEDs have failed or they aren't getting power from the motherboard.
 

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Hi there, I have a Toshiba Satellite A200 and I've encountered a frustrating problem. Let's just get a few things out first.

I had intended to turn it off last night, but it didn't shut down. There was some message about a program still opened or something like that (not a big deal I thought as I had gotten it a few times before). I just clicked whatever it was that ended it or turned it off anyways. So today I come back to turn it on and it was on that message. I turn it off and come back later to turn it on. I noticed there was a black screen and I could not do anything. I hold the power button to turn it off and restart it. It loads the Toshiba/Phoenix screen fine. Then I get to the Windows Recovery screen. It gives me two options.

- Use the Windows Recovery thing to try to find and repair any errors
- Start Windows normally

I tried the first option a few times but it said there was an unspecified problem due possibly to some hardware configurations (did not do anything before). I restarted and pressed F2 and looked for anything that might have caused it and I exited without saving any changes (Toshiba/Phoenix thing) and then it led me to the screen with the Safe Mode and other options. I chose Safe Mode just to see and it led me to the log-in screen, but after that it would not let me see those same options again, but I can still get into Safe Mode using F8. Anyways, I would start normally and at the loading screen, the bar would load but there is no Vista logo. After ... Read more

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Above computer turns on, battery is good, fan spins, but the hard drive does not spin. I hit ESC, F1, F-whatever to see if I can get it to boot into setup, nothing happens. I put a bootable diagnostics disk in the DVD/CD drive and it spins, but nothing happens on the screen. I hooked up a monitor to see if it was the screen, but the monitor doesn't receive a signal. So, I'm thinking it could be two or three bad things. Bad hard drive, but why wouldn't it boot into setup and why is there nothing on the screen? Bad motherboard? That would explain everything, I think. Bad CMOS? Any help with diagnostics here?
Keith
 

Answer:Toshiba Satellite L655D Black Screen

Check the CMOS battery first. It should be 3 volt.
The hard disc not spinning up could be bad news.
 

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My laptop is working, however when I turn it on it'll show the toshiba logo as it usually would but then the screen will go black with the mouse pad still still working.
This laptop has given me issues prior to this occurrence and I am hesitant to go ahead and use the warranty on it if this issue is fixable.
Any advise would be appreciated.
Thank you.
 

Answer:Toshiba Satellite Radius: Black Screen

The boot hard drive has probably failed
 

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Dear all,

I have Toshiba Satellite M70, I need help and i will describe my problem:

- Few days ago my screen went black suddenly, i don't know how cause i was away from the laptop.
- Until yesterday, when i boot my laptop, it gives me black screen all the time but when i put him in standby mode by closing the notebook for few seconds and then i click the on button, my screen starts displaying fine until my next reboot and i start all over again ( i usually keep my notebook working almost 18 hours which means there's a lot of time to my next reboot)
- But Today, I booted too many times , it gives me black screen and the standby mode doesn't work anymore. But few times today when i was trying to boot, the screen displayed the Toshiba screen for only 1 second then gone black again.

P.S. You can see hardly threw the black screen everything if there is a sunlight facing the laptop.

Thank you in advance,
Best regards,
Mr. Mher Krikorian

Answer:Black Screen on boot- Toshiba Satellite M70

> You can see hardly threw the black screen everything if there is a sunlight facing the laptop
This is very useful info?
I think the issue is related to the FL inverter?
The FL-inverter is a small part which controls the display backlight.
If this part starts to malfunction then you would see everything like behind a thick fog?

In my opinion the FL inverter should be checked and replaced if necessary?
For that you have to get in contact with an local service technician?

Greets & happy new year!

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Toshiba Satellite L755 screen went Black when using pc, tried to restart, no fan sounds or any sounds, Amber light comes on when you try to power up, then goes off. Please help, thanks.

Answer:Help with black screen on Toshiba Satellite L755

A hardware failure of some sort. Could be power adapter - is it the same if run without the main battery?Always pop back and let us know the outcome - thanks

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Hi there, I have a Toshiba Satellite A200 and just today I've encountered a frustrating problem. Let's just get a few things out first.

I had intended to turn it off last night, but it didn't shut down. There was some message about a program still opened or something like that (not a big deal I thought as I had gotten it a few times before). I just clicked whatever it was that ended it or turned it off anyways. So today I come back to turn it on and it was on that message. I turn it off and come back later to turn it on. I noticed there was a black screen and I could not do anything. I hold the power button to turn it off and restart it. It loads the Toshiba/Phoenix screen fine. Then I get to the Windows Recovery screen. It gives me two options.

- Use the Windows Recovery thing to try to find and repair any errors
- Start Windows normally

I tried the first option a few times but it said there was an unspecified problem due possibly to some hardware configurations (did not do anything before). I restarted and pressed F2 and looked for anything that might have caused it and I exited without saving any changes (Toshiba/Phoenix thing) and then it led me to the screen with the Safe Mode and other options. I chose Safe Mode just to see and it led me to the log-in screen, but after that it would not let me see those same options again. Anyways, I would start normally and at the loading screen, the bar would load but there is no Vista logo. After that, there's ... Read more

Answer:Toshiba Satellite A200 - Black Screen

insert your windows recovery disk restart the computer then go to system recovery/ repair windows or something similar and have that run, DONT INSTALL WINDOWS! Unless you like loosing your files and re-installing windows vista
 

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hi Toshiba. Ive been having a problem with my Toshiba that I have had for a few years now. the screen has blacked out and everytime I reboot it it still stays black. I have tried every rebbot type and I have asked a lot of people but none of them work. please help. thanks
Zach Attard

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On start up computer flashes opening screen then goes to black screen with flashing cursor in top left corner...
 

Answer:Toshiba Satellite P-35 Black Screen w cursor

Can you boot to safe mode?
Have you tried last known good configuration?
Do you have and recovery disks, images or an XP disk?
What is the exact model (letters and numbers after P-35)?
 

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OK first off I'm sorry that this ends up being my first post. I work in IT as my day job but I know more about the quirks of machines I've been dealing with for years. Anyway I have a friend with a Toshiba Satellite A665-S5176x and it will look like it's booting fine and then it shows nothing but a cursor and a black background. BEFORE any of you suggest anything please look over what I've done (listing in order)


1. Tried to boot in safe-mode (same thing)
2. Tried window 7 disk (wouldn't show anything besides black screen...so no system repair)
3. Tried to boot normally and the PC BSOD'd and then rebooted...then blank screen
4. removed HDD and put it in my laptop where it booted just fine (so not a software issue)
5. Looked for mini-dump to see if BSOD info was present...no such luck
5. since I had my HDD out anyway I put it in the toshiba to see what would happen, it black screen'd as well.
6. reset bios to default...nothing changed

At some point I saw an error mentioning a hardware failure but I don't remember when I saw it. More importantly if anyone has any other suggestions I'm willing to try them. I'm at a loss here

Answer:Toshiba Satellite always boots to a black screen

So you get the usual POST and then it just goes to the wonderful Black Hole of Death, right?

No other messages whatsoever.... but at least eliminated the inverter (backlight) as being toast since you did get POST.

Ideas:

Reseat the RAM and clean the contacts.

Clean the inside of the laptop out including all the fans + intakes of dust bunnies.

I'd remove the CPU heatsink and redo the thermal paste with Artic MX-4 (best available), same for the chipset's heatsink if applicable.

I would put in a trusty Linux Live CD (I use Linux Mint's) and of course set the bios to boot off the DVD drive and see if that WORKS or not. [If it can't handle that, then you know it's a shot motherboard, which is the likely scenario, since the video is integrated.]

Could check the voltage on the power supply with a multimeter, also, make sure it's not shot.

See where you are at after those things.....

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sometimes when i power it on, itll give me the options of safe mode and all that. but when i choose to run normal, itll run normal for a second and then it will turn black. it has to be my internal hard drive right? if its displaying at all on my screen like options of safe mode, it stays on the whole time on safe mode. but turns black when i choose run normal

Answer:Black screen on my toshiba satellite latop

If Safe Mode continues to run without crashing or shutting down, there is nothing wrong with the hard drive. A faulty hard drive or motherboard would affect Safe Mode just the same as Normal Mode.When Safe Mode runs okay, but Normal Mode does not, it is usually caused by a bad or incompatible device driver that you've recently installed, or some incompatible software that you've recently installed of the types listed below:Third-party Firewall software.Antivirus software.CD/DVD burning software.Virtual CD software.If you can remember recently installing a driver or any of the above software types, uninstall it in Safe Mode. Then try starting Windows normally.

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Hello!

My toshiba doesn't want to boot,and I can't press F2,F8or F12.

I tried everything unplugging the battery,taking out the HDD, everything!!

And i can't do absoloutley nothing when i turn it on no button on the keybored does anything.


Please help!

Answer:Toshiba satellite P300 (-1CD) won't boot past toshiba splash screen.

Hello,

Perform the following steps:
-Remove the battery and Power adapter
-Press and hold the power button for 30-45 seconds (with battery and power still removed)
-Insert just the battery and attempt to boot the laptop.
-Insert just the power adapter and attempt to boot the laptop.

If still unsuccessful: Remember to remove battery and power before removing/installing components

-Remove the power and battery
-Remove the hard drive from the laptop and attempt to boot with the battery installed. Do you receive any error message?
-Remove the memory modules from the laptop
-Insert just the battery and attempt to start the laptop (you should receive beep error)
-Try inserting just one module of memory and test (swapping modules after each attempt)
-Remove the optical drive and test.
-Try disconnecting the CMOS battery for a few minutes then re-connect and try.

How to take apart a Toshiba Satellite P305 series notebook

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I got my computer back from Best Buy around a month ago, and it was working fine. Today I woke up to find out that when I turn on the computer, the display has no backlight or anything.Please help! D:Cameron (rolie129)message edited by rolie129

Answer:Toshiba Satellite Radius Laptop black screen

Try an external monitor on it as first step.If you never ever see anything at all on the screen then it is almost certainly a hardware fault but what happens on the external will tell us more.Also let us know whether the computer "appears to start" or not (lights, fan sounds etc).Always pop back and let us know the outcome - thanks

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hello,

I am having a very annoying issue with my toshiba satellite L755-S5216. It boots up fine but sometimes while im doing work on the computer(just normal schoolwork and such) the screen will go black with a redish line that flickers on the left side of the screen. The only way to fix it is to do a shutdown holding the power button. Is there anyway to fix this...or is it just the inverter that i have read on a few posts on this site?

Thanks
 

Answer:Screen going black on Toshiba Satellite L755-S5216

A laptop repair person can fix this for you. It could be a bad LCD panel
 

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I tried to do a reset in laptop because it was acting horrible. Slow loading or unable to load. I fell asleep during the reset process and woke up to black screen. Tried turning it off and starting over but nothing

Answer:Black screen on toshiba satellite laptop after i reset

This should get you going, then we need to find what caused the original problem.How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctlyhttp://www.lazesoft.com/fix-boot-pr..."It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"Lazesoft Recovery Suite Home Editionhttp://www.softpedia.com/get/System...http://www.lazesoft.com/lazesoft-re...Tutorialshttp://www.lazesoft.com/guide.htmlScreenshot ( SS )http://i.imgur.com/c9viJO4.gifhttp://i.imgur.com/DdozUxq.gifHow to Boot a Computer from a Lazesoft Recovery USB Devicehttp://www.lazesoft.com/create-a-bo...

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Hi,
I have a toshiba satellite a70 and i am having the following problem. When the laptop shuts down or even restarts, on the screen where the bios appears, it is black. Let me see if i can clarify. The computer turns on or restarts but the screen is black. I can hear the fans come on, all of the indication lights are on, but the screen remains black. I thought that it might be an LCD hardware prob, so I waited 10 min to see if i can at least here it logging into windows, I even connected it to a seperate monitor. Nothing happens. Here's the kicker. If I were to shut down the laptop and then remove the power cable from the back of the laptop and then turn it back on, it would work fine. It seems as though the computer is not shutting down properly?

Please help, Thanks in advance
 

Answer:Solved: Toshiba Satellite Black Screen Problem

bump. As additional information, i formatted and installed all drivers needed and the problem still persists.
 

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It all began when i was using my laptop and the screen suddenly went black for no apparent reason. it didn't look the screen turned off because it was still lit up. The next day when i was booting up my computer the same thing happened, but it happened while i was booting up. So I held down the power button to shut down and turned it on again but this time nothing came up on the screen.I doubt it's a hardware issue as the screen sometimes shows up, even if i don't move the laptop an inch. But each time the screen still turns it self off.After some googling I found this post which was somewhat similar to my problem but im not too sure.Any help would be much appreciated

Answer:Black screen while booting Toshiba Satellite L500D

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/462934 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hey, I have recently got a problem with my Toshiba laptop where after the "Toshiba leading inovation" screen shows, my laptop screen goes black.
I have manged to find out the problem is one of my hard drives, and I am asuming it is the C drive as the laptop cant start up. If anyone has any information about what may be wrong, ways to fix it, and the possible expenses involed in fixing it, can you please help me?

also.. what are the chanced I will lose my files ect. off the drive?

Thanks

Answer:Satellite A200 - After Toshiba screen the display does black

Hi

Normally after the Toshiba screen the notebook tries to boot from HDD.

It could be a HDD issue but I?m not sure. Have you checked the BIOS if the HDD is recognized properly?
What happens if you load the default settings in BIOS?
Did you test and external monitor?

Last but not least it would be interesting to know if you can boot from another device, for example CD/DVD drive.

3 more replies
Relevance 97.58%

Hi there,
Today my laptop (windows 8.1) ran out of battery. Later when it was charged again, only a black screen with a cursor appears. Additional the power button does not work. When I press the power button the laptop does not shut down nor boot again, just the black screen with the cursor appears again. Alt+Ctrl+Del does not work either... I don't know what I can do else. Can anybody solve this problem?
Thank you very much for your help

Answer:toshiba satellite u920t black screen with cursor

Press and hold the power button - does it turn off and on again ?
if so do three times in quick succession - this should trigger the repair your computer screen - select start up repair - see if this solves the problem.
If you can't get to that point do you have a windows DVD?

1 more replies
Relevance 97.58%

Hello! After going into hibernation mode, Toshiba Satellite A505-s69803 no longer boots, only slightly powers up and has a black screen with no cursor.

Have tried unplugging power adapter and removing battery, holding power button down for over 60 seconds, then re-plugging in adapter and attempting to boot up. Power button lights up, fan starts, cd/dvd player clicks, then just black screen. No beeps, no messages or errors on screen. Power indicator and adapter indicator below keyboard light up faintly white. Battery indicator goes orange momentarily if I put the battery back in.

Can anyone help wih ideas or resolutions? Would really like to try to bring this machine back to life to get some recent non-backed up photos and other data off it.

Thank you!!
 

Answer:Solved: Toshiba Satellite black screen no cursor- help!

7 more replies
Relevance 97.58%

Hi, I am running vista basic in a Toshiba Satellite A215 I was uninstalling firefox when my computer stalled. I tried to reboot, the loading bar came up, after that the screen went black with a mouse cursor arrow. I tried safe mode. Same result. I tried "0 + power" method for factory default. Same result. I dont have the recovery cd. Is there any way to restore factory default without it?  Thanks, RayEdit: Moved topic from Introductions to the more appropriate forum. ~ Animal

Answer:Toshiba Satellite Black Screen White Arrow

Possibly useful, http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Unable-to-restore-laptop-to-factory-settings/td-p/311868 .
 
Louis

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I just installed 4GB of matched Crucial memory (had 256MB). Everything was fine for about a day; left the computer running for about 1/2 hour and when I came back...black screen. Nothing. Finally had to shut down using the power button.

Any suggestions will be gratefully received.

Operating system is XP with pack 3 installed.

Thanks,

Don

Answer:Toshiba Satellite A105 S2061 black screen

Will the system boot properly if the new momory is removed and original memory inserted into system. Also what type memory did you installed (clock speed,SDRAM,etc)

The maximum amount for this particular model is 2GB referring to the Toshiba website.

1 more replies
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My laptop (Satellite A300) has recently a big problem after when i turn it on.
When I turn on my laptop, after big logo of Toshiba in red i should go to Windows but it just stop and i only see a black page and nothing happens after that, even if i wait for ages, that black page stays same.

I don't know what to do?

Answer:Satellite A300 doesn't boot - black screen afer Toshiba splash screen

Hi

What happens if you press F8 at the beginning?
Can you see the Advanced Boot Menu?
Are you able to access the BIOS?

4 more replies
Relevance 96.35%

Hi everyone,

my Toshiba Satellite C70D-A-11D is beeping when I try to start it. The Beep Code ist 2 long, 2 short, 3 long, 2 short.

The screen ist black and there is no POST message.

Any Idea what is wrong? Sometimes the Notebooks starts, but most times not.

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Hi. I'm basic computer user posting on behalf of my grandad who lives several hours away. I've been trying to help him by phone but no success so far.

He has Toshiba Satellite L350D running Windows 7. For several days he's met black screen on startup. He's tried a few online suggestions (that I found via Google) that didn't help (hold power 30 secs, hold power 60 secs, remove battery, external monitor, several function keys). A couple of times he found tapping f11 during startup enabled him to use laptop, but that way has since failed to work.

Any other suggestions would be much appreciated.

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Hi.
I have a computer / tablet toshiba satellite click mini l9w-b and suddenly it does not show me any display on the screen. I turn it on and I see only black. Like black screen, but "ON".
what can we do? It is plugged into a charger and I do not think there is a problem with the battery or charging.
Would appreciate help. Thank you!

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my computer satellite l750 was fallen and the screen is locked,when I press any
key the caps lock's key light get on and the num luck simultaneously
 

Answer:computer toshiba satellite l750 screen locked( black)

Sounds like you need a new keyboard, at least.

Try turning on the screen with the Fn keys and I think it's Fn4 or Fn5 along the top.
 

1 more replies
Relevance 96.35%

I have a toshiba laptop satellite A135-S2276 running vista, two problems one is the laptop when the power button is pressed, the light on the power switch comes on, and the light on the dvd/cd rom comes on and stays on. the fan comes on for a minute or two, but all i see is a black. the laptop had this issue several months back so it sat on the side. i tryed it a few days ago and it powered up, Second proble forgot password to my account and the Administrators account. But when trying password i completely rebooted and got the black screen. What to do? Thanks for any feed back!!!
 

Answer:toshiba laptop satellite A135-S2276 black screen

Do you have files there that you need to keep?

If not, try holding 0 when booting and see if that starts recovery.
 

1 more replies
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Toshiba Satellite L655D-S5109

A month ago was having issues with infinite start up loop after bad updates install. Couldn't even get into the command prompt for a while but then was able to and followed the "How to Recover from an Infinite Looping Startup Repair Loop without Reinstalling Windows" guide that I found on here and it worked. Got all of my personal files off then after a couple weeks decided to do a factory reset because it was starting to run slow at times.

Two nights ago had more updates from Windows and when I turned it on it said something didn't download correctly. It did a disk check and then was fine except ran slow when it booted up for a few minutes. Today when turning it on it gives options of running StartUp Repair which does the Windows loading files screen then goes to a black screen with the cursor icon. Also gives the Start Windows Normally option which gets stuck on the opening Windows icon and never moves.

All F8 options end up with black screen with cursor and the kicker is that I attempted factory reset twice now and it goes to a black screen with cursor as well. I don't have a recovery disk or any other Windows media.

Is there anything else I can try (tried taking the battery out too and holding down power button) or is this laptop toast? Thanks and let me know if you need any other system specs.

Answer:Toshiba Satellite - black screen of death and can't even factory reset

I would say that you have a disk problem.
If you do have a Win (7, 8 or 10) installation disk, boot with it, go to repair, launch command prompt and then type chkdsk C: /f.

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I have trying to switch out the ram and worked for three tests of restart to see how the screen responded and on the fourth restart the laptop the screen went black. I connect the laptop through vga cord to a different monitor while holding Fn8 and couldnt see anything.

is it the graphic card? and if so how do i know which one to buy??
http://www.cnet.com/laptops/toshiba-satellite-l305d-s5934/4505-3121_7-33884904.html

Graphics ProcessorATI Radeon 3100 HyperMemory
 

Answer:Solved: Toshiba Satellite L305D-S5934 laptop screen black

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Windows 8
Satellite C55-A laptop
When I sign on to my main account (admin account), the screen turns black and I am unable to do anything except move the cursor around, however there is nothing to click on and hitting keys does absolutely nothing.  I can, however, hit Ctrl+Alt+Del to get to the task manager. 
 
When I log on to my guest account, everything works fine. 
 
Any help would be appreciated.  I need to get into my admin account so I can make changes (remove programs, etc.).
 
Thanks.

Answer:Toshiba Satellite C55-A: Sign to admin acccount, stuck on black screen

I just fixed my own problem.  I logged on to the guest account and removed the recently installed CutePDFWriter and the Ask.com toolbar that I thought for sure I unchecked during the the CutePDF install process.  
 
All is well.

3 more replies
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Hi. I just bought a new toshiba satellite A210/A215 laptop two weeks ago. After about a week of use, something unusual started happening. After I had been using the laptop for awhile (sometimes a couple of minutes, sometimes several hours), the screen suddenly turns black with no warning. It is still on, because I can hear it running. I just can't see anything on the screen and any music or video playing stops. If anyone could help with this that would be great. Thanks!
 

Answer:Toshiba satellite laptop A210/A215 screen turns black after some time

Get into the power settings (under screen saver) and check the settings for running on battery and running on AC power...
 

2 more replies
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Hello,

in the beginning of December I bought the above notebook as second hand.

The fomer owner told me that after a Windows 10 update (original OS was Win 8) the Notebook shut down and for him it was not possible to get access neither to the operating system nor to the BIOS. He said he had tried it with all known key combinations.

I have to note, that the notebook came with a non-original HDD (a 320 GB Toshiba HDD) and a non-original power supply (Fujitsu AC Adapter with 4.22A/19V).

Back at home I tried myself several ways to get access to the BIOS (pressing F2, FN+F2, F8, F12 and futher more), but I have not been successful.
Connecting the notebook with a external display gave no signal.

I already thought that I got a complete defektive notebook, although the LED on the frontside were glowing, the battery was obviously charging and the cooling fan startet. The DVD drive also blinked after pressing the power button. Funnily enough the "Num Lock" light was glowing green and I was not able to eliminate it.

So frustrated I put the notebook aside.

At Christmas I startet a second try. Again I tried several key combinations (I think the last one was Window key + Power) and sudeenly the "Leading innovation" logo came and after that a message concerning "RTC".
I got access to the BIOS an edited the date and time.
After that it was possible to reboot the notebook and to install Windows 10 with a USB 3 stick

I was full of joy and really happy to s... Read more

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Relevance 94.3%

Hello,

in the beginning of December I bought the above notebook as second hand.

The fomer owner told me that after a Windows 10 update (original OS was Win 8) the Notebook shut down and for him it was not possible to get access neither to the operating system nor to the BIOS. He said he had tried it with all known key combinations.

I have to note, that the notebook came with a non-original HDD (a 320 GB Toshiba HDD) and a non-original power supply (Fujitsu AC Adapter with 4.22A/19V).

Back at home I tried myself several ways to get access to the BIOS (pressing F2, FN+F2, F8, F12 and futher more), but I have not been successful.
Connecting the notebook with a external display gave no signal.

I already thought that I got a complete defektive notebook, although the LED on the frontside were glowing, the battery was obviously charging and the cooling fan startet. The DVD drive also blinked after pressing the power button. Funnily enough the "Num Lock" light was glowing green and I was not able to eliminate it.

So frustrated I put the notebook aside.

At Christmas I startet a second try. Again I tried several key combinations (I think the last one was Window key + Power) and sudeenly the "Leading innovation" logo came and after that a message concerning "RTC".
I got access to the BIOS an edited the date and time.
After that it was possible to reboot the notebook and to install Windows 10 with a USB 3 stick

I was full of joy and rea... Read more

More replies
Relevance 93.89%

Dear sir,
Please help me. I have installed windows and softwares for my laptop. The Toshiba's logo disappear in laptop's system property. How can i get it?
Please, Let me know how to get it.

Your sincerely,
Tuan

Answer:Satellite L20 Toshiba's logo

Hello Tuan

The Toshiba logo will be shown if the Toshiba image is preinstalled on your unit. If you install Microsoft full version Toshiba logo will not be shown and there is no way change it. The same situation is with other notebook manufacturers.

Bye

2 more replies
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The L75 will start up & act as if it is going to boot up, then goes blank; what could cause such a issues?
Thanks ahead of time. Running a log is probably out of the question, as it won't boot up long enough to even get to the open screen.It is a win 8 by the way.

Answer:Toshiba satellite logo up, then shuts down

First, you want to check the harddisk and try to clear cmos. Try repairing windows as well.
 
What is the exact moment the booting process stops ? Immediatly after the windows logo ?
 Do you hear a series of beeps when booting ?

1 more replies
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My toshiba laptop C50-A172
how to fix my laptop
did not appear toshiba logo after the restart .......black screen plssss help me

Answer:Satellite C50-A-172 - no Toshiba logo after restart

Hi

Remove the battery and disconnect the AC adaptor.
Press and hold power button 30 sec long.
Then connect the battery and AC adaptor and press power button.

What happens now?

1 more replies
Relevance 91.84%

My laptop is only 1 week and will not boot.
All I get is the toshiba logo and the screen goes a faint blueish colour.

Any ideas?

Answer:Satellite C does not boot - only toshiba logo appears

What is your notebook model?

Are you able to access the BIOS?
Power up the unit and press F2 button to access the BIOS.
Is the BIOS screen visible?

Another idea: power up the notebook, press F12 button.
Usually you should see an boot menu. Here choose the last option called ?HDD recovery?.
This option allows you to recover the notebook back to factory settings.

2 more replies
Relevance 91.84%

Hi to everybody,
I have experiencing strange problem, when turning on the laptop.
It doesn’t boot, just Toshiba logo appears on the screen.

Once it took to the point where it shows “Starting Windows…” and the scale below.
Then it stayed for a while like frozen and turned off.

I can shut it off by using power/restart button as well.

My strong guess is that hard drive is dying.

What do you think guys?
 

Answer:Toshiba Satellite 2180CDT – no POST, just LOGO.

Do you have a bootdisk?
I think that notebook has windows 98 correct?
If you have no bootdisk please go to bootdisk.com and get one for your OS.

Once you have the bootdisk start the computer with the disk in the drive. If it will not boot from the floppy you must enter the BIOS (usually by tapping the DEL or F2 key upon startup) and set the boot priority to floppy/cdrom/hard drives.

Once the computer has loaded with the bootdisk you will come to a DOS prompt. At the prompt type the following (no quotes): "scandisk c: /all"

You may be lucky and get away with a bad boot sector. Post back with results after scan.
 

3 more replies
Relevance 91.02%

My laptop won't boot past the "Toshiba Leading Innovation" logo. I can hear the hard drive starting up, but nothing happens after that. I have reason to believe it's a software and not a hardware problem because the last thing I did on the laptop was exit Windows from safe mode after installing some drivers. So far while troubleshooting I've tried to boot into the BIOS via F2 or F12 to no avail. Any help would be appreciated!

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Relevance 90.2%

Hi all,

Does anybody know of an issue that could cause a no boot (just stays on Toshiba logo forever) followed by boot on the second try pretty much every time on a Toshiba Satellite Pro L870 (Windows 8)?

Thanks in advance

Answer:Satellite Pro L870 stays on Toshiba logo forever - no boot

Usually the notebook performs the POST (power on self test) while the Toshiba splash screen is visible.
While power in self test, the essential motherboard hardware components (i.e RAM) would be checked.

I think the POST cannot be passed properly and therefore the notebook freezes at the Toshiba logo screen.

But unfortunately, I cannot say for sure what part might be affected? it could be an simple RAM problem or some serious motherboard issue.

1 more replies
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I have a simular problem with a P200-140.

When it boots the Toshiba Logo appears for a few seconds and then disappears, if I tilt the screen I can see that the picture is there but the screen does not light up.

I used the SVGA output on my projector and that works fine. Sometimes after booting a few times the display returns and will then work fine but will disapear again without warning especially if yiou close the screen.

I dunno if this is possibly a switch problem?
Is there a microswitch that might be sticking when you close the lid?

I've tried deleting and reinstalling the display drivers and booting in safe mode, neither made a difference.

Answer:Satellite P200-140 - Toshiba Logo appears for a few seconds and then disappears

hi Mortiss,
maybe the backlight of the lcd is gone... (i dont think so)
or the wires broke... (!)
or the lid switch is defectiv (rare)

ask a servicepartner to assist...

or deassemble the unit... be carefull this will kill your warranty..

2 more replies
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Greetings,

first time posting, so not really sure if this would be a vista question or hardware.

A friend's PC is getting the 0xc00000e9 error .. An unexpected I/O error has occured.

System is stock Toshiba Satellite C650D-007 (AMD CPU, 3GB, 320GB HD etc)

When she boots the system, it gets to the Windows Error Recovery. Options are Launch Startup Repair (recommended)(LSR) and Start Windows Normally(SWN). Upon going to LSR.. windows is loading bar scrolls.. it gets to about 65% .. then it goes to the status 0xc00000e9 error.

Selecting SWN, the windows splash screen starts then after about 3-5 mins Microsoft Blue Screen flashes and the system reboots.

I powered off the system and installed her HD into my laptop as secondary (to be able to transfer any information onto a external for backup).. and my laptop gets that boot error.

I inserted a clean version of Win 7 Home Prem, and rebooted expecting to be able to format HD but DVD drive stops spinning. All i get is a blank screen with cursor.

I am thinking that the Drive is bad or has crashed.

any attmepts to go F8 to Safemode takes me back to error screens. Unable to get to C prompt, to do checkdisk.

Any help would be appreciated

Answer:0xc00000e9 I/O error on a Toshiba C650D-007

You can do a check disk in DOS and see that way;
Put your windows CD in the drive and Boot from CD.
When you see the message Press any key to boot from CD, press a key (If you miss it, reboot the computer and try again).
When you get to the Windows installation screen, it will tell you to press R to enter Recovery Mode - Press R.
It may ask you which windows installation you want to boot to - On most systems, this will be (1), but if you have a dual boot system or a second HDD installed, then it may be different.
You will be asked for a password; If the Administrator password has been set, use this. If not, leave it blank.
You will now see a command prompt, type in CHKDSK /R, and press ENTER.

Else you can grab Drive Fitness from my signature and run that over it?

/ Crit

3 more replies
Relevance 88.97%

I have a done a factory reset on a Toshiba Satellite P850 which I previously upgraded to Windows 10 last year through the free upgrade program. I am now trying to reinstall Win 10 but the laptop is stuck at the Toshiba Leading Innovation screen. I have tried using the F keys including F2 and F12 but no key presses are working at all except for the Caps Lock and Num Lock keys. I have also tried unplugging all external peripherals and removing the battery but to no avail.

Is there any way to unfreeze the laptop?

Answer:Setup stuck at Toshiba Logo Screen

Can you get to the BIOS before the Windows boot manager takes over? If so, you can boot to a repair USB flash stick and try all kinds of repairs. If you have access to another PC on which to build such a thing, you'll find this tutorial invaluable: Recovery Drive - Create in Windows 10 - Windows 10 Forums.
HTH,
--Ed--

2 more replies
Relevance 88.97%

I have a done a factory reset on a Toshiba Satellite P850 which I previously upgraded to Windows 10 last year through the free upgrade program. I am now trying to reinstall Win 10 but the laptop is stuck at the Toshiba Leading Innovation screen. I have tried using the F keys including F2 and F12 but no key presses are working at all except for the Caps Lock and Num Lock keys. I have also tried unplugging all external peripherals and removing the battery but to no avail.

Is there any way to unfreeze the laptop?

Answer:Setup stuck at Toshiba Logo Screen

Can you get to the BIOS before the Windows boot manager takes over? If so, you can boot to a repair USB flash stick and try all kinds of repairs. If you have access to another PC on which to build such a thing, you'll find this tutorial invaluable: Recovery Drive - Create in Windows 10 - Windows 10 Forums.
HTH,
--Ed--

3 more replies
Relevance 88.15%

My husband used his laptop (bought new about 13 months ago) yesterday with no problems at all, but when he wanted to start it up today, it wouldn't.

The toshiba logo appears, as does the little windows icon in the bottom of the screen, but then the screen goes black and nothing happens. Does anyone know what could be the problem and how this could be solved?

Nothing stranged happened at all, only windows did an update and we bought a renewal for McAfee anti virus software that he downloaded... It would be great if someone would have a solution for us, because we currently reside in different countries at the moment and our laptops are basically our "lifeline"...

His laptop came with windows vista on it btw.

Answer:Satellite L350 doesn't start up but toshiba logo and windows icon appears

Try to start notebook in safe mode (F8 at start up) and try to roll back operating system to earlier time using system restore tool.

Can you start notebook in ?safe mode??

3 more replies
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Two days ago I was working on my laptop and I ran into a problem (forget what it was) and a pop up said I should run the chkdsc utility. I did as it said and after running it, it said I needed to restart the computer. When I restarted it, it just froze on the start-up screen (the Toshiba logo screen). My laptop is a Toshiba Satellite A205-S5331 and Im running Windows Vista ( which I think sux).
At the bottom of the Toshiba logo screen it says hit f2 for set up or F12 for boot device selection menu but neither works. I hold the F2 as I power it on and it just says please wait and does nothing else. When I do the F12 it just says entering boot device selection menu and then nothing happens. I also tried removing the hard drive and it does the same thing, I tried removing the ram and replacing it. Tried holding the power button for 30 seconds and nothing seems to work. I would be eternally greatful if someone could help me. My laptop had alot of my 6 year old sons pics and my husband who is in the mid-east. I really hope they arent lost. Thank you in advance for any pointers you could give me or ideas of things to try.

Teagan
 

Answer:Toshiba laptop freezing on logo screen after chkdsk

Take your harddrive and slave it into another system and access it via that system. Do the following:

1. Run antivirus, antispyware/malware programs.

2. Do a harddrive diagnostics. Seagate's Seatools will work with Toshiba harddrives. it is free and can be burned to a CD. Do the tests in this order: SMART, Short DST, and especially the Long DST.
 

1 more replies
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My friend's Toshiba M35X-S149 was working just fine until Today. When it's powered up, it comes up to the Toshiba logo screen with "Press [F2] for SETUP, Press [F12] for boot device selection menu" on the left status bar and "phoenix" at the right of status bar, and freezes. Pressing those keys won't respond and just sits there locked up.

I'm a tech, so naturally, disassembled the notbook to look for anything unusual, such as loose connections, bad cables, cold solder joints, etc., but found nothing. It's nice and clean.

Anyone with suggestion?

Answer:Freeze at Toshiba logo screen on M35X-S149

Hi

It is very suspect if the user is not able to enter BIOS settings. Usually in this case it must be something serious. The only thing that you can try is to remove the battery for a short time and try it again.

If you have disassembled the notebook did you also try to remove CMOS battery?

Sorry but I don?t see other solution as to contact Service partner in your country.

1 more replies
Relevance 87.74%

Hi everyone,

I am having an issue with my Toshiba notebook. My model is Satellite A210 - MS508C. I am out of warranty.

Originally, I was having problems turning on my computer. I would push the power button to turn on the computer. Usually, there is a Toshiba loading screen with a bar at the bottom showing the loading process. Right after, there is a Windows loading screen with another bar at the bottom showing the loading process. I was having problems at the Toshiba loading screen. It would load about 75% and then freeze. My computer would not turn on and I would have to manually press the power button to turn the computer off. Then, press the power button again after waiting a few minutes to try to turn the computer on again.

After having this problem for a week, I figured it was maybe because my computer is not as updated as it should be. So I went to the official Toshiba website to their updates page. I started to download the BIOS update.

In the middle of the installation, my computer shut down (turned off) by itself. There was no indication that the installation was complete. I also remembered reading that the BIOS update should restart automatically. My computer turned off itself all of a sudden and did not turn back on. After waiting a couple of minutes, I tried turning it on manually by pushing the power button. There was sound and the blue power button light below the touchpad was on. However, the screen was black and blank.

I've read a co... Read more

Answer:Toshiba Satellite - black screen after "bios" update

Known issue, but Toshiba takes forever to make it right... Yes we have seen the problem... but don't expect Toshiba to get it back to you quickily... as they have to replace the system board, and they are usually out.
There is nothing you can do but send it in... because otherwise your system board is ruined.
Good luck
 

3 more replies
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when using the above card, and TRENDnet TEW-311BRP WireLess Broadband Router, I cannot get a stable connection.

It always connect and disconnect me.

I use this machine and card all over the world: airports, hotels, offices and it works great.

I asked the dealer to replace the 311. Same problem.

However, if I stick TRENDnet PCMCIA card and disable the Toshiba Wireless LAN Mini PCI Card, I connect w/o disconnections.

any idea?
 

Answer:Toshiba Satellite Pro Laptop and Wi-Fi Toshiba Wireless LAN Mini PCI Card

7 more replies
Relevance 84.46%

Greetings, I am trying to update my Toshiba Satellite P50-C-11M through the Service Station, however an error occurs. Please note the laptop is roughly a week old only.

As I press install on the updates I get the following message: "The software update download operation failed. Reason: Retrieving the COM class factory for component with CLSID {4991D34B-80A1-4291-83B6-3328366B9097}.

I tried the following solutions and nothing worked:
1. Updated the BIOS Independently from the Toshiba Europe Website.
2. Uninstalled the Service Station and reinstalled it again.

Thank you, and I hope this helps others too.

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Relevance 84.46%

Hi...

I had been using Toshiba A30 for a pretty long time but I had some serious problems and contacted local Customer Support Dept... But I thought it's better to contact Toshiba Europe or Toshiba Worldwire regarding my concern...

Thanks..

Answer:Satellite A30 – Should I contact Toshiba Europe or Toshiba Worldwide?

Hi

What a strange question?.
If you have some problems with you notebook you have to contact the authorized service provider in your country.
The technicians should help you.
But listen; if your notebook is out of warranty (and I think it is) you will have to pay for the reparation!!

But what?s a problem with you unit???

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Relevance 82.82%

Recently if watching a film in full screen mode, when the film finishes the screen turns off (if connected to tv I get no signal input at this point) all it takes is to move the mouse to get the screen back on but could this be the start of something serious.

Also it has started to go black as though a screen saver or monitor saver is active (which they aren't) but you can still hear music or a game playing through the speakers.

I have the newest drivers already installed. The machine specs are under machine 2 in my profile.

Thanks for any help
 

Answer:Toshiba screen goes black

tell me exact laptop model.
 

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10 yr old toshiba nb running xp
first screen went black f7 restored it the next day

now went black again. f7 didn't work. ran in setup mode and it didn't detect a hard drive. if hd is dying (don't say dead, don't say dead), don't want to do anything until can get another computer and bahama bob or something similar to transfer all my software for which i have no disks. any info would be greatly appreciated.
 

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My computer has a black screen but when I turn it on you can hear everything running and the power button lights up. What do I do?

Answer:Toshiba Black Screen!!!

Hi and welcome to TSF try hooking it up to an external monitor and see if you can then access your desktop.

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Hello, Help I have a Toshiba Satellite L655D S5050 a few months ago tried to start it up and it will go to the first screen and then when it tries to start windows 7 it has a black screen with a white cursor in the middle of the screen. I was told to try to restore the os with the disc that came with the computer..... It did not come with one and after taking out everything I have that came with it i now see that i should have made a restore disc before using it! well I did not do this..... so what are my options? I have bought a new toshiba and did make a restore disc for it before using it, if that helps they both run windows 7 home prem. I did try to put the new comp disc in the old one but you could hear the disc turning but after hours it never did anything :-( Thanks for your help!
 

Answer:toshiba black screen

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hi guys what could ido my laptop is not loading past the toshiba screen.could i wipe the computer completely and reinstall windows xp ?? thanks

Answer:toshiba m200 laptop wont load past toshiba screen.

Will it start in safe mode.Just keep tapping F8 as the computer starts.If so maybe a system restore or a last good configuration.

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I have a Toshiba Satellite laptop. I think it became infected with ad ware. I removed the ad ware with anti virus software, but now my laptop runs very slow. I'm trying to use my Toshiba recovery disk to erase everything and reboot the whole computer. when I put in the recovery disk in, it starts the process but then it says NTLDR is missing and wont complete the process.Is there anyone out there who knows what this means and could help me with this.

Note:
It's a A-100/A 105 model
 

Answer:Help reinstalling Toshiba software in Toshiba satellite?

http://pcsupport.about.com/od/findbyerrormessage/a/ntldrmissingxp.htm
http://www.computerhope.com/issues/ch000465.htm
 

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this problem started just a couple of hours ago....once i turn on my laptop my whole screen goes black..i can hear the starting sound but i can see anything..any help will be much appreciated..by the way is a toshiba satellite.
thank you for your help
 

Answer:black screen on toshiba laptop

Hi, and welcome to TSG.

hegama58 said:


once i turn on my laptop my whole screen goes black..pClick to expand...

Does it light up and then go black right away or does it just stay black?

When viewed in a darkened room, do you see a faint glow around the edges of the screen or is it all dark?

If it is all dark, shine a strong light on the screen once it sounds like it has completed the normal boot up. Do you see a faint version of what you normally see?

Does the laptop have an external monitor jack and do you have a monitor you can use for testing
 

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I'm really mad right now when I try to fix it and when it turns on the num lock turns on tell me how to fix my toshiba its fun

Answer:toshiba black screen of death but why

Sometimes there is a number lock setting in BIOS - can you get in there?Let us know exactly what appears on the screen when you start up.Always pop back and let us know the outcome - thanks

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Our Toshiba laptop screen keeps going black, you turn it on, it is very light then it goes black. Any ideas?
 

Answer:Toshiba laptop screen keeps going black

LCD display's inverter is going bad or the LCD display itself is bad. A major repair. Take it to a good laptop repair person
 

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screen goes black after boot up then i hit fn5 and it comes back for a minute or so. whats happening?
thanks
 

Answer:toshiba notebook black screen

Well, I have changed a few Toshiba Notebook LCD's, and some of them where not even broken, just misconnected or someother causes. But I would recommend sitting down, and removing the screws on the sides of the screen panel and poppin it out and taking a quick look in the back and bottom of the screen to make sure everything is in order.

If you see picture when you boot. I would recommend checking the bios settings. Try looking for video related options.
 

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I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.

I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.

If I hit F8, F10, or F12 nothing shows up. I have the biggest project of the semester due Tuesday so I really need some help.

I appreciate any help. Thanks.

Answer:Toshiba screen shows up, then BLACK!

How to Run a Startup Repair in Windows 7
Startup Repair
How to Boot to the System Recovery Options in Windows 7
System Recovery Options
How to Create a Windows 7 System Repair Disc
System Repair Disc - Create
How to Do a Repair Install to Fix Windows 7
Repair Install
How to Recover from an Infinitely Looping Startup Repair
Startup Repair Infinite Loop Recovery

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Hello,

I have a Toshiba Satellite L50-A-1EH laptop. My laptop starts but the screen keeps black. The light of my Caps-Lock and Num-Lock doesn't work but normally it works. I think it doesn't work because my laptop has a black screen. I tried the method with unplugging the battery and holding the power button for 30 seconds and the method worked the first 2 time but now the method doesn't work. I also tried an external monitor but that didn't work. Can someone help me please? Here are my laptop specs:
250GB hard drive (the original is 500GB)
Nvidia GeForce GT 740M
4GB DDR3L RAM
Intel Core I7-4700MQ

Sorry for my bad English.
 

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Screen attempts to fire-up, then fades to blank. Is it restorable, or dead? I have added a stand alone monitor that functions very well.

Answer:black screen on toshiba L550

Try System Restore:1. Turn laptop off.2. Turn laptop on whilst keeping the '0' (zero) key pressed.Note: System Restore will not preserve your files so it is to be hoped you already have them backed up.message edited by phil22

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Help. I tried to boot up mylaptop and the screen stays black. The Toshiba logo screen came on. And the Windows screen came on. I have Windows XP home edition. Then the screen went black when it should have gone to my desktop wallpaper. All the sounds came on as if it was booting up. When I push the keys I hear this "blop" sound for lack of another word that is the best way I can describe it. What has happened.?
 

Answer:Black screen on Toshiba laptop

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Hi, I have a Toshiba Satellite Pro C660 with a blank screen. The laptop starts up and goes through its boot cycle fine, but nothing is displayed on the screen.

I've read through tons of forums, but nothing seems to work.

I did the whole removal of battery, power supply and holding the power button for 60 secs... still blank...

When plugging in an external monitor it works perfectly fine, so this eliminates any issues with the CPU / GPU / RAM / HDD, etc.

I re-installed windows 7, which would hopefully eliminate any software issues.

Next logical step was to check the LCD backlight, inverter and ribbon cable... So I replaced the screen, but still blank screen. Just as a side note, the backlight lights up with both old and new display, but no picture.

This leaves me to think that it might be something in the BIOS?

Any suggestions / ideas?
 

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Hi I'm new to this forum as I have a major issue with my laptop.

Basically I was having a clear out and moving items to an external HDD and suddenly windows stopped working so I hit restart windows and it went into shut down mode with 7 updates so left it to do it's thing and when it restarted I get the toshiba screen with F2 and F12 options but then just a black screen.

I have tried pressing 0 been inton F2 and F12 but cannot get it to move onto the logon screen

Please help I'm not bothered about resetting the laptop as all my docs music and pictures are on the external HDD but I need this laptop up and running asap

Thanks in anticipation for any help

Answer:Toshiba A300 Black Screen

Quote:





Originally Posted by Citygent75


Hi I'm new to this forum as I have a major issue with my laptop.

Basically I was having a clear out and moving items to an external HDD and suddenly windows stopped working so I hit restart windows and it went into shut down mode with 7 updates so left it to do it's thing and when it restarted I get the toshiba screen with F2 and F12 options but then just a black screen.

I have tried pressing 0 been inton F2 and F12 but cannot get it to move onto the logon screen

Please help I'm not bothered about resetting the laptop as all my docs music and pictures are on the external HDD but I need this laptop up and running asap




HI Citygent!!!!

Can I join in on this one, as almost the same started happening to me yesterday on my A300, ( I can get the screen back though by pressing FN and F5,which is ok for a while and then it goes again??).
Not trying to Hijack thread, just keen to see what ideas come up here
thanks
Mike

Thanks in anticipation for any help

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my computer screen is black, It seems to be coming on but screen will not show even when pulled in to another monitor

Answer:black screen on a Toshiba laptop

solution 1are you using ethernet cable ? if yes try to unplugged it and wait for a couple of seconds or minutes .. if it works good for you if not try the solution 2 solution 2have you tried accessing in safe mode? if not try to access safe mode when you turn on your laptop press f8 then safe mode and then try to go in Start > type troubleshooting > then troubleshoot hardware and network adaptor... and try to restart and check if it works

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Hi there Guys I have a problem with my Toshiba A100 Equium. The screen strated to make a strange screeching noise from where the inverter should be located at center bottom of screen and then it goes blank. I am only a normal civi with computers but I was thinking how can the screen go back to being perfectly fine when I go to the switch users option in start menu when it goes black ? Would the screen not just be completely inoperable if the inverter failed? Could this be some sort of virus or other clash or is it only that I must get a new inverter, would realy appreciate your wisdom here fellas.
 

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Toshiba laptop Satellite 2405-S201 has black screen. On start-up the screen will flash light and go black and windows start to load and monitor will not display desktop. I have tried Fn and F1, pressing them simultaneously and Fn and F5 pressing them simultaneously with no positive or any results. I have tried disconnecting AC power cord and battery and holding the start button for 60 seconds and reconnecting power cord and press the on button, without reinstalling battery and still have black screen problem. Prior to this problem the screen would have shivering or shaking lines and then start. Now the screen has no display. I have tried to load the XP upgrade cd with no results. I can hear window XP load and when I press to off button I can hear windows XP close.

Answer:Toshiba laptop has black screen.

To isolate the problem, try/borrow an separate plug in monitor.

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Hi all

I have a Toshiba Satelite A80 running Windows XP and it's almost 4 years old. Last night I was working on it and put it aside for about 10 minutes. IE was freezing a bit, but I used the task manager to close some windows and it seemed to be okay.

When I looked up the screen had gone black. I assumed that it was hibernating but when I tried to get the screen to come up again nothing happened. I pressed the on/off switch to boot it up again and the screen remained black, even though I could hear the fan and usual noises it makes when it boots up. However, none of the lights that usually come on work anymore (e.g., wireless button light) with the exception of the power light.

I tried all kinds of things to check if it was the power supply (removing battery and running normal power, holding down on button for 20 seconds and reconnecting power) and nothing changed. I also tried connecting it to an external monitor today and the screen remains black.

There is about 50 hours worth of recent grad school work on the hard drive and I am pretty desperate to access it. As long as I can get the data, I don't care if I use the laptop again. I've had consistent problems with the CD/DVD drive (apparantly common in Toshibas) over the last 18 months so I was considering getting a new one.

Can anyone suggest what might have caused this and what my chances are accessing a couple of files? I have had no error messages or beeps or anything - just a black screen. I also... Read more

Answer:Toshiba laptop with black screen - please help

There is a method I use of getting data from a failed laptop's hard disk; but, if you are in a hurry, you had best take the laptop to a shop that can do it for you because the method requires access to a desktop computer and an adapter that usually isn't sold in local stores.

http://www.cyberguys.com/templates/SearchDetail.asp?productID=1354

You use the adapter to connect the laptop's hard disk internally to a desktop computer and then simply copy the data from one disk to another. You could also use an external laptop drive enclosure with USB interface; but, that is more expensive and less reliable.
 

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A friend of mine has asked me to repair his laptop as it is experiencing the BlackScreenOfDeath. I've tried entering cmd with ctrl+alt+del but to no avail. I've also tried the sticky keys method, this also didn't work. I've tried about every option on the f8 repair menu.

I've also tried reinstalling windows on his computer with a USb that does in fact work on other systems. The windows installation stalls on the setup is starting.

At that point, I'm able to get a window open using shift+f10 but when I try using diskpart, nothing happens and it displays a message saying MINWINPC. I've also seen a few people online claiming you can use bootrec.exe but when I run >bootrec.exe/FixBoot I'm told no drivers are loaded, then 0 windows installations are found.

I've tried booting a bootable linux usb but it stalls on a black screen also.

Is this a sign of a broken hard drive? Can someone try offering me some advice.

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I had a previous thread about the same problem back in May of this year about my screen going black. I replaced the screen with a new one and everything seemed to be fine until a few days ago. Opened lid and screen was gone. So far I've done basic troubleshooting to try and figure out what the problem was. Last time I was able to connect a monitor to the laptop and use it, this time that isn't working. I've drained the power supply by removing the battery & plug holding power for 30sec and trying to restart. I've also checked the memory this time, removed old and put in a new set, still nothing. The diagnosis I've come up with is that it may be the video card which I know is integrated onto the motherboard. One thing I did notice is that it's taking a while for the fan to pick up and come back on and it came on when I closed the lid. It does not shutdown now when the lid is closed. Sorry for such a long description of the problem, I just wanted to be as detailed as possible and get some kind of feedback as to what this might be. Thank you
 

Answer:Screen gone black..again Toshiba C655D series

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I have a Toshiba L655D. It was working and then went to a black screen. On start up the fan works and the Num Lock and Caps Lock lights blink on then go off. I have tried battery in/out; power cord connected and not connected; F8,F12,0, all on start up; Control/Alt/Del; tried playing a DVD; nothing comes on the screen. I have restarted it 20 times or more with all the different variances. I don't currently have a 15 pin connector cable to go to another monitor, but I feel that without the start up lights working that would not change anything. Is there anything else out there that could be tried. The MB is half the price of another computer so if that is the case then I am DOOMED. Help is greatly appreciated.

Answer:toshiba l655d-s5050 black screen

As you never see anything at all on the screen it is almost certainly a hardware fault.There are many possibilities - PSU failure is possible. Not easy to prove from afar unless you have spares for substitution.Always pop back and let us know the outcome - thanks

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