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Enterprise Mode Site List not working. Site is showing up in Document Mode 5 instead of Document Mode 8

Question: Enterprise Mode Site List not working. Site is showing up in Document Mode 5 instead of Document Mode 8

We have a corporate Enterprise with IE11 on Windows 7. We are using Enterprise Mode instead of "open intranet sites in compatibility view" which is now unchecked.

We want sites to open in IE 8 Document Mode instead of the Edge Default which occurs when we uncheck the intranet site compatibility view.
We have the XML and Enterprise Mode Enabled and it is processing BUT the sites are changing from Edge to Document Mode 5 instead of 8?

I have tried ALL the document modes and even IE 8 Emulation and it doesn't matter which one we set, the sites are going to Document Mode 5, with the exception of which is opening in IE 8 Document Mode as it should.

Now we can set it manually in IE using the Emulation but it does not last the session.

<rules version="1">
<domain docMode="8"></domain>
<domain docMode="8"></domain>
<domain docMode="8"></domain>
<domain docMode="8"></domain>
< /rules>

The sites themselves have a DocType in them.

"-//W3C//DTD HTML 4.01 Transitional//EN">

Does anyone have any ideas on how to get these sites to stop opening in IE 5 mode? In IE 8 they opened in IE7 mode with compatibility for intranet checked.


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Preferred Solution: Enterprise Mode Site List not working. Site is showing up in Document Mode 5 instead of Document Mode 8

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This should be the implementation guide to IE11 enterprise mode list.

My main question: in IE11, using F12 you see only document mode (Edge, IE10, 9 ...) but in Enterprise mode list, you can see
other options (screenshot). That's confusing. Why these enterprise modes AND document mode? What is the difference and why does the client only have document mode? Also what means each option and what logic is there to implement, f.e. first enterprise mode
then document mode, then in document mode first IE8 or IE10 ...?

Another question:
I do not have a local xml, when we look for xml, it points to \\domain\netlogon\ienterprisemode.xml
When I check Get-ItemProperty -Path "HKU:$using:SIDOfUser\Software\Microsoft\Internet Explorer\Main\EnterpriseMode").currentversion I do see a version. Where is this version then? Does that make sense?

Please advise.


Jan Hoedt

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We are using Group Policy to issue an XML file with a list of sites for IE 11 to load in Enterprise mode.  We added our payroll company site because they were not compatible with IE 11, now they are ONLY compatible with IE 11.  I removed their
URL from the XML list over a week ago, but all company computers are still loading it in Enterprise mode.  I can have everyone turn it off manually, but the problem is they use so many subdomains that everyone would have to do it numerous times.  Why
is that happening?  I need to force this site and its subdomains to NOT load in Enterprise Mode.  It seems that when the URL was removed from the XML list it no longer forced it, but it also did not remove that setting.

Answer:Removing a site from Enterprise Model XML list for IE 11 does not disable enterprise mode for that site

No event error doesn't indicate the policy is applied fine. If the new configuration didn't work, the most probably reason was the group policy was not applied.
You could rest your Internet Explorer 11 and then restart the compute to check the result.
If it still doesn't work, run "gpresult /h gpreport.html" command to saves the report in HTML format with the file name "gpreport.html" at C:\Windows\System32\ directory.
Open this file to check if this group policy was applied successfully.Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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I've configured the Enterprise Mode site list as directed in the following article
and set up the gpo to point to my site.  I've confirmed in my site's logs that the xml file is accessible.
However, it isn't working; none of the sites are launching in enterprise mode.  I notice that the CurrentVersion key in HKCU\Software\Microsoft\Internet Explorer\Main\EnterpriseMode has remained at 1 and is not updating.  I'm assuming that is the
problem, but I can't figure out why it won't update.
Any advice?

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We have begun to pilot Windows 10 Enterprise in our environment.  As part of this, I've created copies of the GPOs that point IE11 to the Enterprise Mode Site List.  The new copies use a WMI filter so that it applies only to Windows 10 clients. 
Then, I created a schema v.2 version of our Enterprise Mode site list so that I could tell clients not only to run certain sites in IE8 Enterprise Mode, but to open them in IE11.
If I browse to the sites in Internet Explorer 11, Enterprise Mode works as expected; however, if I browse to the sites in Edge, it doesn't work.  Instead, I just get various compatibility problems from the page not rendering correctly, to getting a
"your browser is incompatible" message, to not having the plugins or ActiveX controls needed available.
I thought the whole idea of schema v.2 was to be able to have sites load in either Edge, IE11, or to run in Enterprise Mode with no preference?  How can I get sites to forcibly open in IE11 when needed?
By the way, I've already checked group policy results and verified my Windows 10 test client is picking up the new v.2 Enterprise Mode file and not the old v.1 one.

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(NOTE:  Links open in a new tab.)
In the TechNet article
here I see reference to a schema v.2 for the EMIE tool. It will apparently spit out the xml using the new version 2 of the schema. But the download link only goes to downloads for Win7/8 (schema v.1), and I cannot find any reference to where I can obtain
the Windows 10 version.
For example,
this article specifically references a Windows 10 version, where
this one references Windows 7 and 8.  Finding the Windows 10 version has proven impossible so far.
We have several sites which need to be opened in IE instead of Edge, and using our old Enterprise Mode site list is not working on our Windows 10 clients.
Current site list example:
<rules version="4">
          <domain exclude="false"></domain>

Reading about the
v.2 schema leads me to think that the output from the tool is incorrect.  The documentation suggests that the output for Windows 10 should be:

<site-list version="205">
  <site url="">

Or am I missing something here?

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Does anyone know if the site list for enterprise mode is affected by offline files or having IE set to check for newer versions of web pages automatically (when the sitelist.xml is hosted on an HTTP server)?

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I am looking for a good method for maintaining multiple site lists when using the EM site list manager. Right now I maintain four domains each with a custom site list and using the EM
console is clunky for this. It is designed more for a single domain and site list. There is the import/export feature but that isn?t easy to switch between lists and I am concerned about making a mistake. It would be ideal if the console could handle multiple
lists or profiles by viewing them in tabs or something. Has anyone found a good way to manage different site lists?

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Has anyone hosted the enterprise mode site list on a DFS share? We had some issues with HTTP, but figured out that hosting on a UNC path was more reliable. was wondering if DFS would be an option. 

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We are using the afore mentioned software and have an odd issue.
A lot of times when we add a site to the list and the export  to the XML the rules Ver will not update or it reverts to an older # and we have to select ?file,
 save to XML? several times to get the Ver to update correctly. Example below. 
Is there a fix for this?  OIr is it just a ?feature? 
We would expect that when we add the site and save it and then export it to the XML file that it will increment every time we add a new site? 
<rules version="41">
    <domain exclude="false"><

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Does it matter where I put the Enterprise Mode Site List Manager? Does it need to stay there?
I thought it wouldn't matter, and that I would just use it to generate an XML file.  Looking at the XML file, I'm not so sure any more. 
I've added one site so far, just to test.  Looking at the XML file I have a domain exclude and path exclude, but I don't see any information in them to denote what kind of emulation or document mode to use.  Is the system going elsewhere for this

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I have a small question / issue when using Enterprise Mode.
We have enabled it using GPO by specifying both a site list and the Enable settings for manual override. This works fine but I don't know how to reset the manual override if somebody flicks the EM mode for a specific site.

I just want to tell IE to forget all manual overrides and apply the sitelist as delivered.
I tried to look in the registry, in the %AppData% fodler, even cleared the IE cache but IE still remembers the user overrides.
Any help will be really appreciated.
Thanks, Nic.

Answer:Enterprise Mode site list and manual override

Hi Nic,
As the official documents said, this registry key [HKEY_LOCAL_MACHINE\SOFTWARE\ Policies\Microsoft\Internet Explorer\Main\EnterpriseMode] ?Enable? = ?? | {URL:port} can also be used to collect manual overrides. By configuring the ?Enable? key with a
valid URL and port, Internet Explorer will initiate a simple POST to the supplied address whenever a user enables or disables Enterprise Mode. This effectively helps customers crowd-source lists of compatible Web apps from their own users, which may decrease
triage and testing costs.
Approximately 65 seconds after Internet Explorer 11 starts, it looks for a properly formatted site list. If a new site list is found, with a different version number than the active list, Internet Explorer 11 loads and uses the newer version.

This is designed by default, and we cannot reset the by preventing the changes.

We may try to logon script to re-deploy the original site list to reset the site list settings.
Kate Li
TechNet Community Support

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Guys, I'm looking to use the v2 schema with IE11 on Windows 7. Looking at this link:

New Enterprise improvements
coming to IE11 on Windows 7 and 8.1
it's not clear to me what exact version of IE11 I need on Windows 7 to support this. is it the June 2016 cumulative security update? 

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We host out site list for enterprise mode (IE 11) on an HTTPS site. but i can't seem to figure out where the file gets cached on the workstations. basically when i am troubleshooting i want to be able to open the cached sitelist.xml and see the contents. 
Does anyone know where the locall cache for the sitelist.xml is stored on the client PC's? (windows 7). 

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We maintain a large Enterprise Mode Site List in XML and have hundreds of web developers and site stakeholders who need to be able to review the file to see what it contains. But it's in XML format and it's not clear for the average user how to interpret
it or understand how the XML code translates into different modes of emulation.
Has anyone worked out a parsing for the XML file to put it into a human-readable format so that it is clear which sites or pages are in Enterprise Mode, and which mode of emulation they are in?

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I am testing a new Enterprise Mode configuration for a new Windows 10 v1607 configuration. I am familiar with using  Enterprise Mode in IE11 on Win8.1 and am now testing using it for the interaction to open specific sites in IE11 vs Edge on Win10. I
have the newest version of the Site list manager and am creating the v2 schema.
I am noticing that the site list only updates when IE11 is open, the documented process is "IE waits 65 seconds and then checks the local cache for a newer version of the file from the server." I notice that if I only open Edge and use Edge, the
site list doesn't update, it seem sto only update when IE11 is opened. This process works correctly, however what I am wondering about is the scenerio where our end users are only using Edge, and don't open IE11 very often or at all. Does this mean there site
list is never going to update?
We are trying to move people to use Edge, so as more people start using Edge more and IE11 less, want to understand if those people are giong to stop getting site list updates, so if we configure something to open in IE11, it won't actually work unless they
manually open IE11 to get trigger the site list update.

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We have a dedicated IE11 Enterprise Mode server hosting the site list xml file and it's all working nicely. If there's ever a problem with the server/connectivity etc the browser has the last version cached.

My question is where is the site list cached and is it per user or computer?

The reason I need to know is that we have a Citrix environment we are upgrading to IE11 and want to know if we cache the latest when creating the vdisk, will it be cached for all users or will they always download a new copy with all the bandwidth it will

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In testing Enterprise Mode using IE11 I've been able to do the following...

Create a sites.xml file using the Site List Manager tool and store it on a web site accessible by all clientsEnabled the "Use the Enterprise Mode IE website list" group policy option and entered the appropriate URL to access the sites.xml file.Verified that the client applied the policy and sites listed in the sites.xml file were using Enterprise ModeAlso verified that the client registry entry "HKCU\Software\Microsoft\Internet Explorer\Main\EnterpriseMode" CurrentVersion value was set to 3.Opened the sites.xml file and removed an entry, incremented the <rules version="4"> and saved it.
Only 1 problem:  The client will not stop running the site I removed from the sites.xml file in Enterprise Mode.
I've waited forever and it will not pick up the new file and I did increment the version number in the xml file.

So I proceeded to delete all browser history but doing the following didn't get rid of the sites.xml file...
Browser History --> Delete --> (tick all the boxes) then Delete.  Restarted the browser after it was done.  This didn't help so I went to...
Browser History --> Settings --> View Files
Found that the sites.xml file was still in the INetCache  in the following path; C:\Users\jjasta\AppData\Local\Microsoft\Windows\INetCache)
If I manually delete the sites.xml file from here the c... Read more

Answer:Enterprise Mode IE11 Site List Not Updating on Client...

Here is some information that should be helpful:
Approximately 65 seconds after Internet Explorer 11 starts, it compares your site list version to the stored version number. If your file has a higher number, the newer version is loaded. And please note: After this check, Internet Explorer 11
won?t look for an updated list again until you restart the browser.
To make sure your site list is up-to-date; wait 65 seconds after opening Internet Explorer and then check that the
CurrentVersion value in the HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\EnterpriseMode\ registry key matches the version number in your file.
If CurrentVersion is not set or is wrong, it means that the XML parsing failed. This can mean that the XML file isn?t there, that there are access problems, or that the XML file format is wrong. Don?t manually change the
CurrentVersion registry setting. You must make your changes to your site list and then update the list using the import function in the
Enterprise Mode Site List Manager tool.
Detailed information, please check:
Add multiple sites to the Enterprise Mode site list using a file and Enterprise Mode Site List Manager
Best regardsMichael Shao
TechNet Community Support

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Hi all,
Consider the following scenario:
-You are on a website
-The site is in the Intranet zone
-Protected mode is off
-You access a document library, find a Word document you have access to EDIT, and you click 'Edit' (do not view in Word Web App first)
The result:
-Before Word opens, a dialog box/prompt will be displayed which has the following:
Title: "A website wants to open content using this program on your computer"
Text Body: "This program will open outside of Protected Mode. Internet Explorer's Protected Mode helps protect your computer. If you do not trust this website, do not open this program.
Name (of program trying to open): Microsoft Office 2013
Publisher: Microsoft Corporation
You are then given the option to 'allow' or 'Don't allow'. Click allow and the document opens.
I do not want this dialog to open within the Intranet zone as we trust sites in the Intranet zone.
Does anyone know how to prevent this dialog box? In Group Policy I've gone into Internet Explorer settings - Internet Control Panel - Intranet zone etc. but no setting in there accomplishes this. There may have used to have been a settings which said 'Launching
programs and unsafe files' but looks like it's gone?

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If I turn on compatibility mode manually in IE11 it correctly detects the existence of a DOCTYPE tag in the html and either uses IE7 or IE5 document mode. It is happily using IE7 mode as we do have a DOCTYPE tag on our internal webserver.
It I use an Enterprise Mode site list to choose IE7 Enterprise mode or IE7 Document Mode, it always uses IE5 document mode, regardless of the DOCTYPE tag.  While we transition, the default for our internal sites need to
be in IE7 mode, but IE5 is breaking our sites.
Can anyone else confirm this behavior or know how to make it not use IE5 document mode? 

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i've set "Enterprise mode" with a share central file xml implemented in a GPO.
I've build the xml file with the last updated "EMIESiteListManager".
60 web applications are set in the XML file and they are running as intended with the right compatibility settings.
But I have one strange behavior for one application.
for example:
I have set as IE5 document mode and\srt as IE8 document mode.
the results are:\srt is rendered as IE8 but is also  rendered as IE8 where it would be IE5 ?
other web apps like\xdf are also rendered as IE8  ?
I have missed something ?
Thank you for your help

Answer:Enterprise mode and Document mode

Hello jeanluc_69,
What do you mean about the sentence ?set as IE5 document mode and\srt as IE8 document mode??  Set in the code?
Based on my test, if I use the Enterprise Mode Site List Manager to add the
And then add it to the registry. The website will show as Document mode 7.

Best regards,
Fangzhou CHENFangzhou CHEN
TechNet Community Support

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<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="796b33a7-d64c-4c3e-bc33-77ab4eb2c074" id="1f283969-edaa-4ac6-a2fd-a3eb8e294c39">what</gs> are the different versions of Enterprise Mode Site List Manager
for Windows 7 and Windows 8.1. Need a version of Enterprise Mode Site List Manager for Windows 7 and Windows 8.1 that can be installed when internet access is unavailable. Trying to install on a machine that has IE 11 but does not have internet access.

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We are preparing to roll out IE11 to about 12,000 desktops.  We have determined which modes (Document Modes or Enterprise Modes, in a couple of cases Compatability View) each application needs to be run in and added the appropriate settings to a central
Enterprise Mode Site List (EMSL) XML file.  For historical reasons there are various settings in the Group Policy delivered from Active Directory and in the HTML tags of application pages thart specify various modes.
Going forward we are looking for a way to conclusively identify where the settings for a page have come from.  From experimentation we have found that if you open the F12 developer tools and open the console then go to the navigation tab, click start
recording, refresh the page then click stop recording then in the console:
* If the mode was set by the Doctype tag of the page it will state in the console output that the page targets a particular mode
* If the mode is set using Group Policy then it will state in the console output that the mode was set by Group Policy
* If the mode is set using a meta X-UA tag in the page (see then there will be no mention in the console output
* If the mode is set using the EMSL XML file then there will be no mention in the console output
We have been advised by Microsoft support that the EMSL XML file *should* take precedence over all other settings, however our experience, and comments from applicati... Read more

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when I am viewing rss feed in IE it is displaying fine. when ever I am changing the document mode to IE9 it is not showing anything only one dot.
the link is News Releases
please help me to sort it out.

thanks in advance.

Answer:rss feed not showing in IE, when Document mode changes to IE9

What do you mean by "...document mode to IE9"???

Also, please post your computer specs, such as Make/Model etc.


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we have a website that support IE and other platforms
lately we started to get some complains from IE11 customers on Windows 10 that can't get the website to load on their PCs
as we're trying to do our best to have the website compatible for IE11, we know that run our website in compatibility mode \ enterprise mode overcomes the compatibility issue.
my question is - until we get the full compatibility, instead of having all the customers call us and complain and get instructions,  is there's something we can do from our side to force IE11 clients to run on compatibility mode \ enterprise mode when
they enter our website?

Tamir Levy

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Yesterday I ran into a problem on a vendor's support portal. IE11 would just crash when I tried to go to the case management section. I am running some testing of Enterprise Mode and I have the Enterprise Mode option available in IE11's Tools menu under
my profile, so I put that site into Enterprise Mode via that method. This ended up causing a problem where the site just keeps bouncing between two different URLs very rapidly, and this doesn't allow me enough time to go into the Tools menu to remove the site
from Enterprise Mode.
Is there some alternate place, such as the registry, where I can remove this site from Enterprise Mode.

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I for one love a challenge.. ( to a point)
Have a newer computer here running Windows 7 with office 2010.  The user double clicks on an excel spreadsheet and up comes Excel as it should, and up comes the document.  All of the options are grayed out so it is either opening in read only mode or some sort of protected mode, I suspect the latter.
Here is the gotcha; if you move the document on the screen, or minimize it and maximize it, all is normal after that.  Currently scanning for VIRI but I don’t think I will find anything.

Answer:Document opens in read only mode protected mode until...

Sounds as though the document is not active until selected. But, this is only a guess on my part.

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We have a site which runs absolutely fine on IE 8.
With IE 11 we are running it under Enterprise Mode.

We are noticing an issue when using reports created using Report Viewer Control.
The reports uses asynchronous requests, so when moving between records the page doesn't reloads.

The issue is that when using next button while moving between records, the user agent details changes.

Sometimes it shows 

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)

and sometimes

User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko

The first one is what is expected considering the site is running under Enterprise Mode.

Any help is appreciated?

Kind Regards,

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We're using Enterprise Mode to have some sites load correctly now that we've finally updated to IE11.  But we're having an issue testing sites trying to figure out if the page is loading correctly based on XML file.  I know if I chose IE7 or 8
Enterprise mode the icon on the address bar will change to two buildings (that's what it looks like to me).  But if I select IE5-11 document mode, the icon does not change.  How do I tell if browser is downloading the XML file and loading the page
to the mode set on XML if I choose document mode option, regardless of which version?  Also where does Windows cache the XML file locally?
Thank you,

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We're using Enterprise Mode to have some sites load correctly now that we've finally updated to IE11.  But we're having an issue testing sites trying to figure out if the page is loading correctly based on XML file.  I know if I chose IE7 or 8
Enterprise mode the icon on the address bar will change to two buildings (that's what it looks like to me).  But if I select IE5-11 document mode, the icon does not change.  How do I tell if browser is downloading the XML file and loading the page
to the mode set on XML if I choose document mode option, regardless of which version?  Also where does Windows cache the XML file locally?
Thank you,

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Hi all,

My site shows in compatibility mode in Internet Explorer 8. I couldn't figure out why so I did a little test.. I created a new HTML file and put this into it:

HTML Code:
<?xml version= "1.0" encoding= "UTF-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "">
<html xmlns="">
<title>Internet Explorer 8 Test</title>
This is valid XHTML 1.1. How come Internet Explorer 8 still gives me a compatibility icon at the top?

Answer:Internet Explorer 8 showing my site in compatibility mode

This could help.

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We have enabled Enterprise Mode for our company globally on 8000+ computers.  I have had multiple instances so far where users were having issues with a website and testing would show that Enterprise Mode solved the issue.  I have added the
sites to the XML list and I have been able to confirm with the users that the Enterprise Mode icon would begin appearing and the site functionality would be restored.  However, for two users, they icon does not appear when they go to the sites. 
The functionality is restored so I know that Enterprise Mode is actually in effect, however there is no visible indication to show this.  I have searched online and have searched the forum but I was not able to find any relevant postings.  Have any
of you encountered this before and do you have a solution for it?  It's not that big of a deal, since the users can still do their work, it would just make future troubleshooting easier if I could provide details about this to our Service Desk.

Thank you.

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My clients do not load my enterprise list. I have tried the following...
1.Create a sites.xml file using the Site List Manager tool and store it on a network location accessible by all clients
2. Enabled the user based policy Administrative Templates\Windows Components\Internet Explorer\Let users turn on and use Enterprise Mode from the Tools menu"
3.Enabled the "Use the Enterprise Mode IE website list" group policy option and entered the appropriate URL to access the sites.xml file.
3.Verified that the client applied the policy
The Key get written to the Registry
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Main\EnterpriseMode]
But it does not seem like my list is being used.
According to this link
A key with the current version of the enterprise list should be created
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\EnterpriseMode]
How ever there is no EntpriseMode Key at that location. What else could I check?
I have run Internet Explorer for more than the 65 Seconds, also have already done multiple restarts but a current version key is not created.
The Patch 2929437 is already installed and I can manually enable Ente... Read more

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Question: Document Mode

Having an issue with our dev's. They are using Amazon workspaces with IE 11. Workspace is windows 7(actually Server 2008r2).
Opening internet explorer to test websites for compatibility, they find that the "Document mode 11" is missing. Available options are 5, 7, 8, 9, 10 and Edge.
I am currently running windows updates, although there were no updates for IE. Currently running IE 11.0.9600.18230
Can someone please point me in the right direction? I suspect the version of IE required, is not compatible with AWS/S2K8R2.

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Hello,I have windows 98.Been running in SAFE mode for awhile... doesn't matter to me if it runs in SAFE mode..only use it to type notes then transfer notes to another computer.Cannot copy file to diskette...get a write protected error..even when I slide the plastic piece on diskette.Cannot copy to flash doesn't recognize the USB drives (probably cause it's in SAFE mode??Any help would be appreciated!! Jennifer

Answer:SAFE mode .. need to save document .. HELP!!

first of all, if you run SAFE mode with NETWORKING, then you have connection to the internet and therefore, you can email the said documents to yourself and just download the files on the other computer you have. and I wonder why you need to be consistently running your windows 98 in safe mode? does normal mode have some problem?

3 more replies
Relevance 81.49%

Is there a possibility to set the default document mode in IE edge to IE 5 so that IE opens all webpages in version IE 5?

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Relevance 80.62%

My daughter was working on a paper in safe mode. (don't know the reason for this other than this is where she started).
She felt that she saved her work but when she exited, her work was no longer there. Can this work be recovered?

Answer:Recovery of a document edited in Safe Mode

Well, there are a lot of file undelete software on the web. They work fine. I use them myself.

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Relevance 80.62%

Is there a list of MS O/S versions for IE11 Enterprise mode?  Not just windows 7, but all of the flavors of windows 7 (standard, enterprise, home prieum, etc.)

Answer:List of MS O/S versions for IE11 Enterprise mode

Unfortunately, I did not find a list when I did a google search for this topic. You can search google and see if any of the results will help answer your question.
For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.

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Relevance 80.62%

lately a lot of our Windows 7 machines are having sporadic problems with the Enterprise Mode.
When the problem occurs, all websites listed in the Enterprise Mode Site List are not working anymore, the loading of the page just stops on a white page with no error message:
- pages not in the site list work fine (websites accessed trough proxy as well as intranet sites)
- the problem is limited to the current user account, reboot/logoff/run IE as another account resolves the problem
- resetting IE settings and following gpupdate solves the problem
- clearing browser history/temp etc. has no effect
IE version is 11.0.9600.18204 - 11.0.28.
Is anyone experiencing the same issues or has any suggestions how to figure out whats the cause?

Best regards,

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Relevance 79.75%

Hi all,

How can I open a Word Document from Run Dialog or from command prompt in Read only mode?

Is it possible?

Please let me know.



Answer:Want to open a Word document in read only mode from Run Dialog

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May I know the corresponding Registry Key for Document Mode drop down in IE->Emulator screen


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We have a document that includes some control toolbox check boxes. Every time we open the document, we have to exit edit mode.

Is there a way of getting it to open normally?

Answer:Word 2003 Document Opens In Edit Mode

You mean you are being brought into the VBA code editor each time? Can you zip the file and post it so we can take a gander at it?

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We have this with some users who have certain websites rendering incorrectly because their browser is defaulting to IE7 document mode. The new media department believe this is set to default this way - either by a script, group policy or even in the original
Windows build of PCs. Is there anyway of forcing the document mode centrally to bypass this issue? Thanks

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In word 2013, when attempting to open one particular file saved in Wof 97-2003 format, Word 2013 crashes right away. I've tried event viewer, but there was no real listed fix.

I've also tried uninstalling add-ins and to no luck

It does however open in Word 2013 safe mode. I can also open under another user on another computer so no there is no corruption on the file.

It also can open in 'Protected' mode for the affected user, but opening normally is when it bombs out. Any resolutions welcomed.


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In word 2013, when attempting to open one particular file saved in Wof 97-2003 format, Word 2013 crashes right away. I've tried event viewer, but there was no real listed fix.I've also tried uninstalling add-ins and to no luckIt does however open in Word 2013 safe mode. I can also open under another user on another computer so no there is no corruption on the file.It also can open in 'Protected' mode for the affected user, but opening normally is when it bombs out. Any resolutions welcomed.Thanks

Answer:Word 2013 document crashes when opened in compatibility mode

Have tried to do a Open & Repair on the document?For my 2007:Start Word (Do not open document, yet)In Word 2007 click the Microsoft Office Button, (it may be File, Open in 2013) Click Open. In the Open dialog box, click to select the file that you want to open.Click the down arrow on the Open button, Click Open and Repair.You can also do a Repair of the Office suite itself. Click StartSelect Control Panel.Click ProgramsClick Uninstall a Program Select the Office program you want to repair, Click Change at the top of the screen.Click RepairMIKE edited by mmcconaghy

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Is there a way to turn off "site in pinned mode" where it doesn't pop up when a web site has it?
Thanks Johnny

Answer:site in pinned mode

I also have issue with these annoying repeat reminders: "Did you Know? You can run this site in pinned mode, a way to easily.....".

It happens on certain sites, like Help, does anyone know a way to turn off this reminder for good?

Yes it's a good feature, but come on, I know about it.

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Hi All,
I have a SSRS site, which by default is rendered in IE 5 compatibility mode which is making few rendering problems. I have IE 11 installed on my Windows 7 machine.
The same SSRS site is displayed without any rendering problems in IE Edge mode for rest of my colleagues having same machine configuration.
Can anybody let me know of what needs to be done to make the site render always in IE Edge. Please note when I use the emulation tab to change it to IE Edge it works fine, I would like the site to render in IE Edge by default.

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I have created the site list using Enterprise Mode Site List manager and saved the XML file to the following location "C:\EnterpriseMode\Sites.xml". I have also enabled the two GPO Settings for Enterprise mode. Below  are the  screen
shots of the current settings. When I browser to an application in the site list its seems that site list is being ignored.

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I've noticed two issues over the last few days, firstly that IE has been taken out of protected mode (not by me) and refuses to go back. As noone else has access to this machine this has me somewhat concerned. Avira picked up and removed EXP/CVE-2010-4452.AN whilst MS Security essentials and MWB have failed to detect anything.
Secondly, a few days back i was browsing and simouthouse (a flight sim site) started failing to load pages. I initially put this down to a server crash at their end however this was not the case. I found that re-initialising my router would grant me access for a few minutes at a time. As of today I now have full access once again but am now having the same trouble with Facebook. I've tried clearing temp internet files and the DNS cache to no effect. This problem applies to every machine on the netwrok with both IE and Firefox, so I'm thinking its probably more to do with the router itself, not sure though.

Additionally I should state that this machine was infected with TDL4, and have been given the all clear by staff at this site.

OS Win 7
BB wireless conection (on all machines)


Answer:IE Protected mode/Site wont load

Can you post us a link to your malware related topic?

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Hi there
WHY MS do you have to make Enable protected mode an all or nothing setting

I have a Media server that needs to open but this fails unless I turn OFF enable protected mode
All I need is for this site (local host at to be an exception.

Anybody know if this is possible to do. (IE11 in Windows 8.1)

The program is actually Logitech Media server -- works fine normally until IE11 had this thing about Protected mode.

Before I found the trick I did all sorts of things like disabling IPV6 (registry entry needed) etc to no avail --kept getting couldn't access the site !!! (localhost !!!!).

If you really need to disable ipv6 in Windows 8 / 8.1 then do it this way

Techunboxed: How to Disable IPv6 in Windows 8

I've reset the system back to enabling ipv6 as well and switching off compatibility view for that site.


Answer:IE11 and Enable Protected mode I need OFF for 1 Site

Have you tried the Trusted Sites zone for this? Enable Protected Mode can be independently set for each of the 4 zones.

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I'm using Windows 10 and I'm trying to configure it so that when I open a certain page in Microsoft Edge, it will detect show to open it in Internet Explorer. I'm trying to do this by using Enterprise Mode. 

I read all the articles on TechNet and it seems to be configured properly, but it simply won't work! Here's what I did...I first used the Enterprise Site Tool to create my XML file, which looks like this:

<rules version="5">
    <domain exclude="false"></domain>
    <domain docMode="10"></domain>

Next, I went into the registry and change these two settings:

1. User Configuration\Administrative Templates\Windows Components\Internet Explorer\Use the Enterprise Mode IE website list 
2. User Configuration\Administrative Templates\Windows Components\Microsoft Edge\Allow you to configure the Enterprise Site List

For both, I entered the local path to my XML file. Here is where I think something is wrong. This is the path I am using:


When I type this into IE or Edge, it opens the file just fine, but like I said, when I visit the webpages in Edge, it just loads them normally. It does not give me a message to open the pages in IE. 

What am I doing wrong? I res... Read more

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hopefully this is the right forum for this question, i didn't see an IIS forum..
i just set up enterprise mode logging for ie11 on server 2012 r2, iis 8.5.

what i've set up so far:
- installed iis, .net and asp
- configured default website, tested localhost and remote access successfully
- configured logging to include specific fields as per MS logging documentation
- created and copied asp file to root of default website
- configured and successfully tested enterprise mode gpo with xml site list (site list is being copied to local C: drive of each computer via the same gpo)

- configured and successfully tested gpo to allow users to turn EM on/off for sites (via Tools menu in IE)
- added local server url for logging to gpo (ie, http://servername:81/emIE.asp)
- added full permission for server and iis_iusrs accounts to default site permissions
- did a gpupdate /force and turned on/off EM on various websites

when i look at my default website's log file (C:\inetpub\logs\LogFiles\W3SVC1), i don't see any entries for the on/off activities, but i does have some stuff.. not seeing anything related to the em testing though.
can anyone point me in the right direction as to what i'm missing?  hopefully it's something simple!

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i can't get my laptop to go into laptop mode at all. it thinks it is in tent mode or stand mode all the time and i can't get the screen to rotate to laptop mode. i think i've tried everything but it still won't work

Answer:lenovo edge laptop mode doesn't work. it just goes to stand mode or tent mode

Hi Cynewulf
Have you checked the rotation setting

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello - I have a user that is trying to select Enterprise mode but it never enables Enterprise mode and the check never shows up next to Enterprise mode. If I logon with a different user it works fine so it looks to be the users profile. 
Before I recreate the user profile I was hoping somebody else as come across a better solution.
Thank you

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hey all,
i'm testing enterprise mode in IE11 for deployment to our users, enabling via domain GPO.
my results have been hit and miss.. one site shows the enterprise mode icon in the address bar, while a simple test like does not.
is the address bar icon the only way to verify that enterprise mode is enabled?  i checked my registry and the CURRENT_USER key noted in the instructions below is set, pointing to the XML file that i set in the domain GPO (the LOCAL_MACHINE key was
not set), so i'm assuming that my computer is applying the GPO?
should enterprise mode get enabled for every site saved in the site list, regardless of how enterprise mode handles/renders the site?  just trying to figure out if it's working with each site even when i don't see the address bar icon.
many thanks!

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The IT department at one of our customers recently upgraded their entire company to IE 11 without warning. This should have broken most of the pages in our legacy Web Application because of the lack of support for IE8 in 'Compatibility
View'. But in a GoToMeeting we showed our customer how to turn-on 'Compatibility View' so we could show her which of our pages were broken, BUT THEY WEREN'T!!!  The entire legacy app was working perfectly! 
We spoke with the IT person who performed the upgrade to IE11, and he said he didn't do ANYTHING with respect to creating a Site List, or enabling Enterprise Mode -- and even shared his Group Policy settings file... Nothing!  When we
went back and looked at her screen, our legacy app was working in IE11 WITHOUT the Enterprise Mode 'Building icon' to the left of the URL. 
We are left to conclude that on 12/10/2015, he downloaded a version of IE11 that
natively handles IE8-level compatibility, and we would to get us some of that! But I can't find it anywhere. Here are the version details:
Version: 11.0.9600.16428
Update Versions: RTM  (KB2841134)
Product ID: 00150-20000-00003-AA459
The next version of our Web App is fully IE 11/Edge ready, but it isn't finished yet. But the bits that ARE done work FINE in our customers new IE11, but when we use Enterprise Mode in our own versions of IE11 to 'fix' the legacy app,
it breaks ... Read more

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Does anyone know how to turn off the notifications that pop up in the upper right corner telling you that you have just changed from one configuration to another -- e.g. changing from tent mode to tablet mode?  


Go to Solution.

Answer:Yoga 2 Pro -- how to turn off switching mode notifications -- e.g. "tent mode", "tablet mode", etc?

It's not enough to uninstall the Modern app "Yoga Picks", you also have to uninstall the desktop one by going to the desktop Control Panel > Programs and Features > Uninstall A Program > Yoga Picks > Uninstall.

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Our environment is getting upgraded to IE 11 and we want to open all Intranet site in IE7 mode after upgrading to IE11.
Do we have any Group policy for this or any other away
I am aware of enterprise mode but cannot implement now. so if any one can help me answer for above query


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Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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It's my first post here, so hey all.
I don't know if it's the right section for my problem, so sorry if it's not.

I've got a problem with my PC. Yesterday, my PC has started working really slow, and the sound ''lagged'' aswell. I've tried running Quake 3, but it was hanging after few secs, tried it a few times, while Starcraft was running fine for around 1 hour, and no hanging or restarts. I've tried reinstalling Windows (I have Windows XP Pro.), and the PC didn't work slow anymore, but it STILL was hanging in normal mode and in Q3... So, I've tried to run antivirus scan, and defragmenting, but during the defragmentation Pc hanged. I restarted it and it took really long to load Windows.. And the sound was lagging again, with PC running slow again. Tried reinstalling the windows again, but after some time the same thing happens. Tried formattic drive C:, and reinstalling windows, but after some times the same thing occurs. So... It takes really long to load Windows, the sound lags, everything is working slow, and after a few seconds it hangs on pretty much every game, just Starcraft works fine. Hangs while just in Windows, doing nothing, too. I took a log from HijackThis, but only in safe mode... It just hangs in normal, so sorry for this. =/ I run Spybot search and destroy in Safe Mode, it found like 6 things and I deleted them, but it didn't help. So, I could really use some help, and I'd appreci... Read more

Answer:PC working slow, and hanging in normal mode.. fine in safe mode,

Welcome to Major Geeks!

It is very unlikely that your problems are related to malware especially if you have already formatted.

However if you want to be sure there is no malware then please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

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From last 2 days I am facing constant crash in windows 7 normal mode (Lenovo notebook G580). but when I do boot the pc in safe mode with networking, crash never occurs. I am posting this thread in safe mode only from the same laptop. I have dmp file generated using verifier. and the same with provided exe here. I will try to upload both. I think some driver is causing the crash but can't find which one. please help to resolve this as I hope must not be the hard disk issue.

Answer:PC working fine in safe mode but crashes (BSOD) in normal mode

Quote: Originally Posted by amitshahc

I think some driver is causing the crash but can't find which one.

The thread title gives the exact impression. And it was a good step to enable verifier.

Now disable verifier.

Then ....
Update the SplitCam product: SplitCam free webcam software for video streaming and adding cool webcam effects

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (MSC) and the touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Then run the laptop normally. Let us see any further BSOD crash dump after doing it.

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idea z560  freezing in normal mode but working in safe mode  with windows 7 OS.plz help

Answer:idea z560 freezing in normal mode but working in safe mode

my laptop freezes several times in these first 2 days!!! I am so disappointed!!!! When it freezes, I can't do anything even Ctrl + alt + del doesnt work too!!! I have just received it for 2 days!!! And it freezes without running anything hard!!!

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Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

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i can't seem to find the problem , can someone help me fix this issue ?
here's my old lappy spec
compaq presario cq56
amd v140 processor 2.30ghz
2gb ram
64 bit
win 7 home premium

Answer:laptop random white screen normal mode sometimes stuck , but working normally at safe mode..

Reinstall graphics card drivers

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I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..


Answer:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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Hi ,

I'm using windows7 32-bit operating system. I have internet explorer 8( it never worked since installation, always shows "No network connection") and Google chrome installed in my computer. I had been using Google chrome which crashed yesterday. I re-installed Chrome and now it says there is no internet connection. In short, I cannot use internet in my computer. Any other browser installed comes up showing the same "No Network connectivity" thing. And then I started the computer in "safe mode with networking" and I could use see that both Google chrome and Internet explorer are working. But they do not work in normal mode. I really don't know what to do to solve this problem. And internet is working as I'm using internet in my mobile using WIFI from the same internet connection.

Thanks you,

Answer:Browsers working in safe mode with networking but not in normal mode

Hi and welcome to SevenForums,
Work you way down this list,
Troubleshooting for win-7,
Post which Security suite you have installed as well,

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Hi all, my laptop has been acting crazy the past couple of days. First of all, I was watching a movie on it and it just shut down. when I tried restarting it in normal mode i would get to the welcome symbol after what seemed an eternity of loading, but then the screen just went black. when I opened in safe mode with networking, everything was fine. So then I went to msconfig and unchecked the two items i was allowed to. rebooted the system and I could get into normal mode again.

So the problem now is that normal mode is acting like safe mode meaning that the bottom toolbar looks the same as in safe mode as well as any of the other open windows. also, after i tried restarting it again, i get this dialogue when I try to connect to my wifi " the dependency service or group failed to start.".

thanks for any help.

Answer:normal mode acting like safe mode and now internet not working

also, other hardware is not working such as audio and printers.

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A few days ago, my laptop started acting strangely, like when I opened skype, the program initially would not allow calls and would freeze then eventually would freeze with any use whatsoever, followed by any others that were open, until the only option was to shut down the computer. I have suspected that skype is the culprit, but even when not using it, the same process would occur, except starting with a different program. Even before the computer froze up, I was unable to use Task Manager or System Restore. For task manager, an error box came up that said something like "security tools unable to initialize," but I can't recall the exact words and couldn't do a screengrab.

So I booted up again in Safe Mode with Networking and everything worked fine, though it isn't terribly convenient to have to use it. I ran GMER and MBAM, and the scans came back clean. ComboFix was able to eliminate some problem files when I used it, though, but when I try to boot up into Normal Mode the problem still persists, though at this point I'm reasonably sure that it isn't a virus. I've also gone through Event Logs, and I've seen some reports of memory slowing down, as well as my System Information for Windows saying that BIOS is reporting the wrong values for the memory. Also ran a scan of the system, which reported that there were corrupted files that it could not fix. I have the CBS log, but I don't have the knowledge or experience that I can make heads or tails of it, though I a... Read more

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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2 days ago my computer randomly froze up when I had a few chrome windows open and a few other applications. The mouse can move around but nothing on the screen is responsive. I figured it was a one time thing and forced shut down and rebooted. It again froze up about 3 minutes later and now every time I use it it freezes from within a few minutes of logging in to up to an hour. Even if I just log in and don't touch anything it will freeze at some point in time. Last night I used it for 6 hours and thought everything was fixed but when I woke up it was again frozen. It also seems to be lagging a little when opening new tabs and applications which it never did. It works fine in safe mode and stayed on for over 24 hours with no problems.

Dell Vostro laptop
3ghz 2GB RAM
250GB HD 50% full

What I have done:

Restored to a date of last week when everything was working - didn't help
Ran updated versions of AVG and Malwarebytes - clean and didn't help
Turned off all start up items in MSCONFIG - didn't help
Turned off all non microsoft services in services in MSCONFIG - didn't help
All the drivers in my device manager seem to be working as I see no exclamation points or anything

I googled around and tried to figure it out on my own but can't seem to figure it out so if anyone has any ideas I would love to hear them. If you need any more information please ask and I will provide. Hope it was clear and concise.


Answer:XP freezing in normal mode working fine in safe mode

Please check the Event Viewer to see what errors are showing up at these times. Each error has a date and time.Go to Start> Run and type in eventvwr.msc then press Enter.When the Event Viewer opens click on Applications in the left pane. If you double click on an error a description of the error will open. Click on the copy icon, (the copy icon is highlighted with the red square in the picture below), once this is done you can right click and paste this description. Please post the error description/s in your next post in this topic.

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

Answer:laptop not working in normal mode. Only safe mode works

I have closed all your other POSTs
please only post in one forum
this is considered forum flooding - and will only slow down a response

this site is run by volunteers
and so it may take a while to get someone who knows your issue to answer -
If you need urgent response , then try one of the payfor sites that provide a rapid response or find a local technical support specialist in our area you can take the PC to

2 more replies
Relevance 103.32%

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

More replies
Relevance 103.32%

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.
So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

More replies
Relevance 103.32%


My Internet is not working in normal but works fine in Safe mode. This weird thing started 2 months back and it's continuing. Its really frustrating. Could some body please help me...

I have followed the 5 steps that were mentioned ..

1) I have Installed AVG recently.

2) Run an Online scan
Could Not complete as I am unable to connect to Internet in Normal mode. I am able to connect Internet in Safe Mode Only.
Unable to run Panda Active Scan in Safe mode.

Step 3) Installing Immediate Protection
Installed Spy Blaster.
Installed IESPYPAD.
Step 4) Update your Operating System
I am on Microsoft XP Home SP2 and IE7.

Step 5) The log files

Deckard's System Scanner v20071014.68
Run by murthy on 2008-08-29 22:03:21
Computer is in Normal Mode.

-- HijackThis (run as murthy.exe) ----------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:42 PM, on 8/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\sy... Read more

Answer:Internet working Safe mode not works in normal mode

Bump Please.

1 more replies
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How do you put a download for your site on microsoft word

Answer:Word: How to Put Site Download on Document

Hi funnyman. Now matter how many times I read your question, I still don't get it.

Do you want to know how to put a Word document on your website and make it available for download by others?

or what?

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Yesterday night my brother decided to download the Paladin Anti Virus ( Along with other viruses ) which have caused alot of issues, that i am still having trouble fixing. Search results in google and yahoo do not resolve either, but redirect to another site with ads. ( Using FireFox )Also, anything i tried to DL it wouldn't let me. It let me download it, but it like download nothing. All the files were 0.0mbFinally, if I try to reboot into safe mode, the system reboots again.Here are the log files.Any help would be greatly appreciated.GMER - http://www.gmer.netRootkit scan 2010-02-22 16:57:23Windows 5.1.2600 Service Pack 3Running: 638vlp6p.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\kwtdrpow.sys---- Kernel code sections - GMER 1.0.15 ----.rsrc C:\WINDOWS\system32\drivers\atapi.sys entry point in ".rsrc" section [0xBA747780].text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB90B6360, 0x37388D, 0xE8000020]---- Devices - GMER 1.0.15 ----AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-3 [BA73AB3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}Device \Driver&... Read more

Answer:Safe Mode Restarts Computer / Search Site Redirects. ( OTL/GMER/MBA LOGS )

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!If you have since resolved the original problem you were having, we would appreciate you letting us know.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your ... Read more

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My computer wouldn't boot past advanced options menu for a quite a while. So I was messing around in safe mode running anti virus software an it booted normally finally . But after that I went into add/remove programs and got rid of some stuff and I'm not sure if the internet was working before I did that because I did it right when the computer booted up again. However it does work in safe mode

Answer:Internet working in safe mode but not normal mode

do a tcp/ip reset

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

TCP/IP stack repair options for use with Vista, Windows 7, Windows 8/8.1 and Windows 10

For Windows Vista through to Windows 10
Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
(A new dialogue box - black with white font, will appear on the screen )​
For Windows 8 & 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
Or Right click on the windows icon - bottom left hand side - A menuu appears - choose Command Prompt (Admin)​
In the command prompt window that opens, type the following commands:

Note: Type only the text in bold and red for the following commands.
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter
​ReStart (reboot) the machine.

If you receive the message
The requested operation requir... Read more

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I have a two laptop a dell inspiron core i5 and an asus laptop. I have a problem on my dell laptop, it is having a hard time connecting to the internet. I have the right ssid and password but it takes too long/slow to connect compare to the asus laptop.
I recently found out that my connection works well when I put it into the safe mode with network option and it doesn't work well with normal mode.
I read that using 'hijack this' would help solve the problem, but I don't know how to use nor analyze it.
Any help is very much appreciated. Thanks!
Here's the copy of the 'hijack this'
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:39:22 PM, on 6/25/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Mozilla Firefox\pl... Read more

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my windows xp is not working in normal mode.. black screen comes up with cursor but it works fine in safe mode, safe with networking
I tried registry repair through some software but nothing worked out yet
plz help me out

Answer:Xp working fine in safe mode but notinnormal mode

Hi twistad_rulz,

When was the last time your computer worked successfully? Try performing a "Check Disk Repair" and see if this process will resolve your computer issue. Here is the link to the instructions on how to perform a check disk repair: How to perform disk error checking in Windows XP

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I'm using windows 7 64-bit operating system with internet explorer 11, and Firefox. I can use my browsers while in safe mode to upload / download information. However, after starting windows normally the browsers no longer work, that is, when I start IE I get the "This page cannot be displayed" message even though the url is and Firefox give me the Mozilla Crash Reporter form. I've checked the internet connection in network and sharing and see the connection is made; also when I run MS Security Essentials it gets the current updates. So it seems that it is just a browser issue. Thought someone might have an idea of how I can get my browsers working again.

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My OS is Vista.I am finding problem in accessing net.My net works fine in safe mode with networking and not in normal mode.Please can anyone help me?Do i need to turn ON any service?

Thanks in advance.

Answer:Net is working with safe mode with networking but not in normal mode..why?

Hi, it could be that something is stopping or preventing your internet connection. You see when your pc boots in normal mode it loads everything and I mean everything. Whereas in safemode + networking it only loads the process and services needed to work or use the machine.

The first thing I would like you to do is go to device manager, hold windows key and press R
then type devmgmt.msc now a window will be displayed and click continue, then expand network adapters, write down what you have installed in your machine and try downloading the latest version.

The other thing you can do is go to msconfig, by holding the windows key located in between ctrl and alt, and press r on the keyboard. Then type msconfig, then go to startup and uncheck everything, click apply and restart. Now if you Internet works it means that there is something loading which is not good or is causing a conflict.

We also want to cancel out Malware so make sure your pc had anantivirus and antispyware and you scan your pc full. Also go to microsoft update and make sure you have the latest updates.


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when i turn my computer on im not able to get on the internet, or access my networking in the control panel. If i go in to safemode with networking i can access the net no problem, just cant figure out why it runs super slow and i cant access the net in regular mode.

Answer:my internet is not working in regular mode only in safe mode

something is blocking in normal mode - it could be firewall/security suite

what firewall/security suite do you have ?

moved to networking forum

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I have tried the following:

No proxy server is being used (box is unchecked)

All of the drivers appear to be working fine

I have run Hitman, Superantispyware and Malwarebytes (in safe mode). They each detected different problems.

Any other ideas before I take this to the computer shop?

Answer:Internet working in safe mode but not normal mode

try adwcleaner its free

also resetting ie maybe help

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I am a complete novice when it comes to computers, i know basics but am struggling to get my computer up and running properly. I have a really fast broadband with virgin media but this only works properly on safe mode. whilst in normal mode it comes on and off and takes a long time to load each page. I have heard of HIJACK THIS and downloaded it but am unable to read the log files ect to see what should and shouldnt be there and need help to find out how to find and solve my problem. all i ask is for a little patience as this a new learning experience for myself. hope someone can help.

Answer:internet only working normally in safe mode and on/off in normal mode.....HELP!

Is your internet the only slow thing or is it your whole computer?If your computer works OK and its just the internet that's slow, run and post a MiniToolbox log as This Topic says to do.If your whole PC is slow/unresponsive, it may be best to start a topic in the Am I Infected? forum.

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I am trying to enable the Enterprise Mode(IE7 Document Mode) for some of sites using
Microsoft Enterprise Mode Site List Manager tool. Saved site list in a XML file which will have site list and selected mode. Placed in a shared location and updated the group policy but when I open the specified sites they are not
opening in EM mode turned ON.
Truned on GPO settings of IE Enterprise mode
The registry keys in HKLM and HKCU are updated. GPO is updated. But EM mode is not ON.

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We have slightly unique URL that is accessed in multiple instances throughout our company. I would like to avoid having to add the URL 200 + times into the enterprise site list to run in IE mode but it doesn't seem
to allow a variable. Does anyone know how I could accomplish that? Below is the example I am working on. 



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I visited the download site for Enterprise Mode Site List Manager v.1 schema (
and noted that the details show that this is version 5.1. I downloaded and intstalled it, but the version shown in Programs and Features shows it is version 4.2 and in the application itself, Help -> About also shows version 4.2.

I am not sure if the version information on the download page is incorrect, or if the download page is serving an incorrect version of the utility.  I have no idea if the tool is really supposed to be on version 5.1 or not or if version 4.2 is the latest
version or not.

Anyone know?

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Upgraded from Win XP to Win 7 Pro - I am trying to install my original oem operating system & application programs to the vhd
I tried installing the original oem os & applications disk in win xp mode but it will not boot after installation.
so Now I am trying to install Parts of my original OEM operating system & all of the original application programs to windows xp mode.
before I installed win 7 I made a full file backup of  c: drive 
I mounted my vhd in c:\program files\Windows XP mode\windows xp mode base.vhd
I attached my vhd to windows explorer.
from Computer Management > Disk Management > More Actions > Attachvhd
Copied the files then detached my vhd
I can see all of my files in windows explorer in Win 7 but when I run the windows xp mode it only shows the original files
not the ones I added? What do I need to do to make these files visible inside windows xp mode?

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I have the following problem.

I yesterday bought 2x2GB of DDR3 RAM with the speed of 1333 Mhz. Manufacturer is takeMS. My motherboard is N68C-GS UCC.

It's a motherboard that supports from 1600/1333//1066/800 Mhz memory.

It supports both DDR2 and DDR3. I placed the memory in blue slots which is DDR3. I am sure that I placed them firmly in the slots.

For some reason the windows (windows XP service pack 3) don't start when using this type of memory, but when i returned to the old ram, which is DDR2, it all worked.
What could be the problem?
I tried the RAM individually but it doesn't work. I don't think that both modules could be faulty.
Motherboard is brand new, recenty bought.

The graphics card that I also bought yesterday is VTX Radeon 5450. My motherboard uses integrated card so I swithed to "use PCI - E slot" in bios. I connected the graphics PCI- E card with monitor. After the windows logo screen the message on the monitor says Video mode not supported.

Would you mind reporting to me fast on this. Tomorrow I am going to the shop where I bought hardware and I would like to have some info as a backup so they don't pin it on me.

Answer:Solved: Ram not working and graphics card showing no video mode supported

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Google Chrome 63, which shipped yesterday evening, arrived with a new experimental feature called Strict Site Isolation that according to Google engineers is an additional security layer on top of Chrome's built-in sandboxing technology.

While Google engineers have not explained the intricate differences between the default Chrome sandbox and Site Isolation, according to Google, the Strict Site Isolation feature puts "even stronger security boundaries between websites than Chrome?s existing sandboxing technology."Click to expand...

This is how Google describes the Strict Site Isolation feature in a support page:

Google?s site isolation feature improves security for Chrome browser users. When you enable site isolation, content for each open website in the Chrome browser is always rendered in a dedicated process, isolated from other sites. This creates an additional security boundary between websites.

The feature is not enabled for all users by default. The reason is that Google is still working on improving Site Isolation, and says that if users turn it on in Chrome 63, they "will increase memory usage by approximately 10?20%."

If this is not an issue for some of our readers, these are the two easiest ways to enable Site Isolation right now.Click to expand...

The Site Isolation feature is part of a larger set of features Google included in Chrome 63 specifically for its enterprise userbase. The other new enterprise-friendly Chrome fea... Read more

Answer:Here's How to Enable Chrome "Strict Site Isolation" Experimental Security Mode

Thanks, but i have already enabled it


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